JP6542956B2 - INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING METHOD, AND INFORMATION PROCESSING PROGRAM - Google Patents

Description

  The present invention relates generally to the field of information processing, and more particularly to an information processing apparatus, an information processing method, and an information processing program for safely and smoothly notifying service information such as a coupon.

  Conventionally, it has been proposed to output a coupon for sales promotion and advertisement information from a navigation device or a mobile terminal of a user. For example, when a user approaches a destination or a destination facility, or when it is detected that the user has arrived at a destination or destination facility, coupon / advertising information on the facility or nearby facilities is displayed on the user terminal A method is known (see, for example, Patent Document 1).

Japanese Patent Application Publication No. 2004-062688

  However, in the method of presenting a coupon or the like on the portable terminal of the user when approaching a destination or a target facility, the user has to stop to confirm the contents of the coupon and the usable location, which is cumbersome. In addition, in the method of presenting a coupon etc. to the user when arrival at a destination or a target facility is detected, the coupon etc. that the user wants to use is not necessarily presented, and efficient service provision is realized. It is difficult to do. At this time, provision of secure and smooth service information based on location information has not been realized.

  Therefore, an object of the present invention is to provide an information processing apparatus, an information processing method, and an information processing program capable of realizing safe and smooth provision of service information.

  In order to solve the above problems, a first notification on distribution of service information and a second notification more detailed than the first notification on specific service information, and different degrees of proximity to a facility providing the service information Do based on

More specifically, in the first aspect of the present invention, the information processing apparatus
At a first location to a facility providing service information, receiving first information regarding distribution of service information and second information more detailed than the first information about specific service information included in the first information The communication unit to
A storage unit that stores the second information;
A first output unit that outputs the first information at the first position;
A second output unit that reads and outputs the second information from the storage unit at a second position closer to the facility than the first position;
Have.

  With the above configuration, provision of safe and smooth service information is realized.

It is a figure which shows an example of the information processing system to which the information processing technique of this invention is applied. It is a figure which shows the basic operation | movement flow of the information processing system of FIG. It is a hardware block diagram of the user terminal used with the information processing system of FIG. It is a hardware block diagram of the information provision server used with the information processing system of FIG. It is a function block diagram of each apparatus contained in the information processing system of FIG. It is an example of coupon registration information. It is an example of user attribute information. It is an example of a coupon state management table. It is a figure which shows the outline | summary of coupon provision in the information processing system of 1st Embodiment. It is a sequence diagram which shows operation | movement of the information processing system of 1st Embodiment. It is a sequence diagram which shows the modification of operation | movement of the information processing system of 1st Embodiment. It is a figure which shows the example of an output of a user terminal. It is a sequence diagram of operation | movement of the information processing system of 2nd Embodiment. It is a figure which shows the example of an output of two mutually related user terminals.

[1. System configuration〕
FIG. 1 is a schematic view of an information processing system 1 to which the present invention is applied. The information processing system 1 includes an information providing server 2, a database 3, and a user terminal 10. The user terminal 10 is connected to the information providing server 2 via the network 6. Although illustration is omitted, the network 6 includes the Internet, a mobile telephone network, a gateway device and the like, and the user terminal 10 is connected to the network 6 via a wireless base station device (not shown).

  In the information processing system 1, according to movement of the user terminal 10, service information (information of a notification or a promotion regarding a product or service, for example, a coupon, an advertisement, etc .; hereinafter referred to as a coupon) with different granularity (degree). Notify the user. Specifically, by changing the output timing of the simple information (first information) indicating that the coupon is distributed and the detailed information (second information) indicating the contents of the coupon, the coupon can be safely and smoothly I will provide a.

[2. Basic flow]
FIG. 2 shows a basic information processing flow of the information processing system 1 of FIG. First, position information of the user terminal 10 is acquired (S1). As described later, when the user terminal 10 sets a destination and starts navigation, the position information of the user terminal 10 may include information of the destination. When the user terminal 10 is traveling arbitrarily without setting a destination, information on the movement direction is included as the position information along with the current position of the user terminal 10. The moving direction of the user terminal 10 may be calculated by the user terminal 10 based on the position change of the user terminal 10, the traveling history, etc., or may be calculated by the information providing server 2.

  The information providing server 2 extracts coupon information arranged in the movement direction of the user terminal 10 (S2). The contents of the coupon and the information on the facilities and stores to which the coupon is distributed are registered in the database 3 in advance. The extracted coupon information is provided to the user terminal 10 at two levels of granularity.

  The user terminal 10 outputs the first information on the coupon distribution at the first position up to the facility or store (hereinafter referred to as "coupon distribution facility") distributing the coupon (S3). The first information is simple information indicating that a coupon is distributed at a coupon distribution facility in a traveling direction, and is notified to the user by voice output from the user terminal 10, for example.

  In response to the movement of the user terminal 10, the user terminal 10 outputs second information including detailed information of the coupon at a second position closer to the coupon distribution facility than the first position (S4). The second position is, for example, the parking lot or store of the coupon distribution facility, or the position of the user terminal 10 after the voice output of the first information, and is closer to the coupon distribution facility compared to the first position. . The second information includes, for example, detailed information such as the specific content of the coupon, the expiration date, and the usage time slot. The second information is provided to the user by image display on the user terminal 10, for example. The second information is not limited to an image, and may be output in any form that can serve as a coupon, such as voice, electronic sound, ultrasonic vibration, or a combination of an image and the like.

  As described later, when notifying the first information, instead of extracting the coupon distribution information of all coupon distribution facilities located in the moving direction of the user terminal 10, the user has an interest in consideration of the user attribute You may narrow down to the distribution information of the coupon which is assumed to be. Alternatively, the coupon information to be selected may be changed according to the time zone, geographical environment, driving condition (current operation duration time, scheduled operation time from now, presence or absence of traffic congestion, etc.). For example, time slot after noon extracts coupon distribution information of family restaurant and fast food chain store preferentially, and if the operation continuation time and / or the scheduled operation time thereafter exceed a certain time, convenience store or donut shop Coupon distribution information such as may be preferentially extracted.

  According to the proximity to the coupon distribution facility, providing coupon information with different particle size information to the user in two stages regarding coupon distribution can provide coupon information safely and smoothly without losing the driver's attention it can.

[3. Terminal hardware configuration]
FIG. 3 is a hardware configuration diagram of the user terminal 10. The user terminal 10 includes a central processing unit (CPU) 111, a random access memory (RAM) 112, an input device 113, an output device 114, a global positioning system (GPS) sensor 115, and a storage medium. As a hard disk drive (HDD) / SSD (Solid State Drive) 116, a ROM (Read Only Memory: read only memory) 117, a display device 118, and a communication device 119 are provided.

  The HDD / SSD 116 is a storage medium including one or both of a hard disk drive and a solid state drive, and stores an OS (Operating System) of the user terminal 10 and various applications that function on the OS. The ROM 117 stores control programs and data to be executed when the user terminal 10 starts up, a network setting program, data and the like. Application software installed appropriately, such as a navigation application, may be stored in the HDD / SDD 116 or the ROM 117. The CPU 111 reads programs and data stored in the HDD / SSD 116 and the ROM 117 onto the RAM 112 and executes them to control the overall operation of the user terminal 10.

  The GPS sensor 115 receives a signal from a GPS satellite to detect the position of the user terminal 10. The input device 113 includes a touch panel having a touch sensor, an operation button, a microphone, and the like. The output device 114 includes a speaker and outputs audio information such as music and voice. For example, when the user terminal 10 acquires the first information on coupon distribution from the information providing server 2, the output device 114 outputs the first information as voice.

  The display device 118 is a liquid crystal display, a plasma display, or the like, and displays, for example, an image of the second information when acquiring second information (detailed information of coupon) on coupon distribution from the information providing server 2. A part of the stacks forming the display panel of the display device 118 may be connected to a vibrator to make it possible to vibrate. The communication device 119 communicates with a wireless base station (not shown) in accordance with a predetermined communication standard.

[4. Server hardware configuration]
FIG. 4 is a hardware configuration diagram of the information providing server 2. The information providing server 2 includes a route information memory 201, a route guidance processor 202, a RAM 203, a coupon information providing processor 204, a coupon distribution information memory 205, a CPU 206, an HDD / SSD 207, a ROM 208, and a communication device 209.

  The communication device 209 is connected to the network 6 according to a predetermined communication standard, and transmits / receives signals and data to / from the user terminal 10 via the network 6 and a gateway device (not shown) and a mobile communication network.

  The HDD / SDD 207 or the ROM 208 stores map data. The route guidance processor 202 reads map data and selects a route to a destination in response to a navigation request from the user terminal 10, and / or generates map information in a predetermined range from the current position of the user terminal 10. The selected route and the generated map information are temporarily stored in the route information memory 201.

  The coupon information providing processor 204 searches the database 3 according to the position and the traveling direction of the user terminal 10, and extracts coupon information to be notified to the user terminal 10. Moreover, the coupon information from which the particle size differs provided according to the proximity of the user terminal 10 to a coupon distribution facility is produced | generated. The generated information is temporarily stored in coupon distribution information memory 205.

  The CPU 206 controls the overall operation of the information providing server 2. The CPU 206 reads a program or data stored in the storage medium (HDD / SSD) 207 or the ROM 208 as necessary, expands the read data in the RAM 203, and executes processing.

[5. Functional configuration of each device]
FIG. 5 is a functional block diagram of each device included in the information processing system 1 of FIG. In the following example, the main function of route guidance and coupon provision is provided to the information providing server 2, but the present invention is not limited to this example, and the main function of information processing is provided to the user terminal 10 or cloud computing It is also good.

[5-1. Functional configuration of terminal]
The user terminal 10 includes a display control unit 11, a communication control unit 12, a position calculation unit 13, an input / output operation processing unit 14, and an audio processing unit 15.

  The communication control unit 12 controls communication between the user terminal 10 and a wireless base station (not shown). The position calculation unit 13 calculates the current position of the user terminal 10 based on the signal from the GPS satellite, for example, by the GPS function. In addition to the current position of the user terminal 10, the moving direction may be calculated.

  The input / output operation processing unit 14 performs processing according to the input / output operation from the user. Input / output operations by the user include, for example, start-up operation of navigation function, input operation of destination, input of voice, operation of incoming / outgoing call, operation of input and reception of electronic mail, Internet connection operation, selection / view of site or page Includes operations, downloading of data, etc.

  The display control unit 11 controls display of image data based on the processing result of the input / output operation processing unit 14. As described later, when outputting the detailed information of the coupon, the coupon image is displayed on the display screen of the user terminal 10. Further, when the navigation function is activated by the input / output operation processing unit 14 and the route control information is received by the communication control unit 12 from the information providing server 2, an image of the route map is displayed on the display screen of the user terminal 10.

  The audio processing unit 15 converts an analog signal into a sound and converts a sound into an analog signal when outputting the first information, when calling a user, or viewing audio / video content. The voice recognition of the user is performed, and the voice is converted into text or a predetermined message signal.

  Each function of the user terminal 10 described above may be realized using part or all of the hardware shown in FIG. 3 or may be realized by the CPU 111 executing a predetermined program.

5-2. Functional configuration of server]
The information providing server 2 includes a route guidance unit 21, a coupon information providing unit 22, and a distribution unit 23. The route guidance unit 21 includes a route search unit 211, a map generation unit 212, a route instruction unit 213, and a map data recording unit 214.

  The route search unit 211 searches for a route with reference to the map data storage unit 214 in response to a predetermined request from the user terminal 10. The map generation unit 212 generates a map of a predetermined range including the current location of the user terminal 10 and the movement route using the map data based on the route searched by the route search unit 211. In response to a request from the user terminal 10, the route instruction unit 213 instructs a route to a destination or a via point.

  The coupon information providing unit 22 includes a matching unit 221. The matching unit 221 extracts coupon information (coupon distribution facility) to be notified to the user terminal 10 from the coupon registration information 31 of the database 3 based on the position information of the user terminal 10. The position information of the user terminal 10 includes the current position of the user terminal 10, the moving direction of the user terminal, the route determined by the route guidance unit 21, the destination, the waypoint, and the like. The matching unit 221 also refers to the coupon registration information 31 and the user attribute information 32 stored in the database 3 to select a coupon suitable for the user terminal 10 to notify the user terminal 10 of coupon distribution information. The range may be narrowed down.

[5-3. Example of coupon registration information]
FIG. 6 shows an example of coupon registration information 31 stored in the database 3. The coupon registration information 31 is information registered in advance by each coupon distribution facility. In the example of FIG. 6, the coupon registration information 31 includes coupon registration ID, facility name, facility type, coupon content, coupon distribution period, facility address, and location information. Also, although not shown, the facility ID, the ID of the client terminal installed in each facility, and the like may be included.

  The first information on the distribution of coupons notified to the user terminal 10 is determined based on the position information of the user terminal 10, the destination, the position information of the coupon distribution facility, and the like. For example, coupon information distributed at a facility located in a predetermined geographical range in the moving path or moving direction of the user terminal 10 is extracted. The geographical area does not necessarily have to be a circular area based on a certain point, but it is an area such as a rectangle or an oval from the kind of road, the geographical relation with other roads, the density of coupon distribution facilities, etc. It is also good.

[5-4. Example of user attribute information]
FIG. 7 shows an example of the user attribute information 32 stored in the database 3. The user attribute information includes information such as user ID, gender, date of birth, coupon status, coupon usage status, and the like. Also, although not shown, the information may include information such as the user's occupation, family structure, residence, website browsing history, online shopping purchase history, and the like. The user attribute information 32 makes it possible to estimate the user's preference, interest, and object of interest.

[5-5. Other functional configuration of server]
The matching unit 221 may select coupon information of a type estimated to have a high degree of interest of the user based on the user attribute information 32 from the coupon information selected based on the position information. For example, if the user is a woman in his twenties, drug coupons for cosmetics and discounted service coupons for restaurants may be preferentially selected. If the user's family configuration includes younger children, coupons for theme parks and amusement parks may be selected preferentially.

  Returning to FIG. 5, the distribution unit 23 of the information providing server 2 includes a voice information distribution unit 231, a coupon detailed information distribution unit 232, and a coupon state management table 233.

  The voice information distribution unit 231 distributes, as voice information, first information indicating that the coupon is distributed in the moving route or moving direction of the user terminal 10. The voice information may use a voice file generated in advance for each registered coupon distribution facility, or may be generated by converting text information to voice when notifying the user terminal 10. When using the audio | voice file produced | generated previously, the field of audio | voice information may be provided in the coupon registration information 31 of FIG. 6, and it may match with coupon ID, and may store an audio | voice file. The voice information is brief information indicating that there is a coupon distribution, such as "There is a distribution of lunch service coupons at a family restaurant in the future".

  The coupon detailed information distribution unit 232 distributes information indicating the specific content of the coupon to the user terminal 10. Although details will be described later, the coupon detailed information may be distributed to the user terminal 10 together with the voice information, or may be distributed to the user terminal 10 at a point where the user terminal approaches or arrives at the coupon distribution facility. In the former case, the user terminal 10 delays the output timing of the coupon detailed information until the point of arrival at the coupon distribution facility. The user can check the specific content of the coupon output from the user terminal 10 at the transit point or destination. A two-step provision of voice information and coupon detail information can realize safe and smooth coupon distribution.

[5-6. Coupon status management table]
The coupon state management table 233 manages, for each user terminal 10, the state of the notified coupon. The state of the coupon includes a state such as notified, actually output by the user terminal 10, or used after output.

  FIG. 8 shows an example of the coupon state management table 233. The coupon state management table 233 includes, for each user ID, the ID of the coupon notified by voice information, the destination or the moving direction, the date and time of notification, the presence or absence of output, and the use status. The coupon actually output by the user terminal 10 may be flagged or may be indicated by a 1-bit value. The output coupon and usage information may be added to the user attribute information 32 stored in the database 3.

  Next, a specific embodiment of the above-described information processing system 1 will be described.

[6. First embodiment: one driver]
[6-1. Overview〕
FIG. 9 is a diagram showing an outline of coupon provision in the information processing system 1 of the first embodiment. In the first embodiment, a case where a driver travels alone is taken as an example. It may be during navigation in which a destination is set, or may be during optional travel without setting a destination.

  First, the user terminal 10 announces by voice that there is a coupon distribution in the traveling direction (process (1)). The information related to the distribution of the coupon is selected, for example, from coupon information distributed in a certain coupon extraction area in the traveling direction of the user terminal 10.

  The user terminal 10 inquires by voice whether or not the route guidance to the coupon distribution facility is to be performed according to the processing (voice input etc.) for selecting the coupon (processing (2)). When the route guidance is selected, the user terminal 10 performs the route guidance with the coupon distribution facility as a transit point or a destination (processing (3)).

  When arriving at the coupon distribution facility, the user terminal outputs (for example, displays) detailed information of the coupon (processing (4)). The arrival time at the coupon distribution facility is, for example, when entering a parking lot or entering a facility building.

  As described above, when traveling alone, the driver is limited to voice output indicating that there is coupon distribution while traveling, and the detailed information of the coupon is displayed when arriving at the coupon distribution facility.

6-2. Operation sequence]
FIG. 10 is a sequence diagram of the operation in the information processing system 1. First, the navigation function is launched on the user terminal 10 (S11). For example, a route search application is installed in the user terminal 10, and the navigation function is launched by activating the route search application. The start of the navigation function notifies the information providing server 2 of the service start request and the user ID.

  A destination is set in the user terminal 10, and position measurement is performed (S12). The destination information and the position information are transmitted to the information providing server 2 together with the user ID.

  The information providing server 2 searches the route to the destination according to the setting of the destination and provides the route guidance information to the user terminal 10 (S21). The route to the destination is searched for the optimal route from the current position information of the user terminal 10 and the destination information using a known route search algorithm (for example, Dijkstra method, A star method, etc.). The route guidance information is displayed on the user terminal 10 (S13).

  The information providing server 2 searches the coupon registration information 31 and extracts a coupon distributed within a predetermined geographical range in the vicinity of the route leading to the destination (S22). A user attribute may be reflected in the extraction of the coupon. The first information on distribution of the extracted coupon is notified to the user terminal 10 (S23). The first information includes voice information that the coupon is distributed and a coupon ID. The coupon ID may be a coupon ID used in the coupon registration information 31 or may include a coupon voice ID and a coupon image ID associated with the coupon registration ID. In the example of FIG. 10, the coupon image ID is only the image identification number, and does not include actual image information.

  The information providing server 2 which has notified the user terminal 10 of the first information related to the distribution of the coupon associates the ID of the coupon notified as the first information with the user ID, and manages it in the coupon state management table 233 (S24). In the example of FIG. 8, the coupon notified by the first information is recorded and managed in the field of “distribution notification coupon ID”.

  On the other hand, when the user terminal 10 receives the first information, the user terminal 10 makes a voice announcement of a message indicating that the coupon is distributed (S14). The voice information sent from the information providing server 2 is output-processed by the user terminal 10, whereby a voice message indicating that the coupon is distributed is output. With the output of the voice message, the microphone or touch sensor of the user terminal 10 is turned on.

  In response to the voice message, the user terminal 10 determines whether or not there is an input for selecting this coupon (S15). The input in this case is preferably voice input. Alternatively, the operation may be an operation of tapping or touching an icon of a facility to which the corresponding coupon is distributed on the navigation screen. Along with the output of the voice message, highlighting may be performed such as blinking the coupon distribution facility on the navigation screen, enclosing it in a red circle, or the like. In the case of selection by voice, the voice recognition function of the voice processing unit 15 converts the voice of the user into text information or a signal representing the selection result, and transmits it to the information providing server 2 together with the user ID. In the case of touch input, the coupon ID linked to the tapped coupon distribution facility is transmitted to the information providing server 2 together with the user ID.

  If there is a voice input (or a touch input) to select the coupon notified by the first information (YES in S15), the selection result is reported to the information providing server 2 together with the user ID and the coupon ID. The coupon ID reported here may be only the coupon image ID. The selection result is managed by the coupon state management table 233 of the information providing server 2. If there is no input for selecting a coupon (NO in S15), the process returns to S13 and repeats S13 to S15.

  When the coupon is selected, the user terminal 10 voice-outputs an inquiry as to whether or not the coupon distribution facility is to be set as a transit point (S17). As described above, in the case of an optional run where the navigation function is activated but the destination is not set, an inquiry as to whether the coupon distribution facility is to be set as the destination is output by voice. It is desirable that the response to the inquiry about the necessity of setting the route or the destination is also voice input or touch input.

  When the coupon distribution facility is set as a transit point or destination by voice input or touch input (YES in S17), a request for setting the transit point or purpose is sent to the information providing server 2 (S18), and the information providing server 2 The route guidance information is supplied to the user terminal 10 (S26). When the coupon distribution facility is not set as a transit point or destination (NO in S17), the process returns to S13 and repeats S13 to S17. The coupon state management table 233 may also manage the presence or absence of the setting to the transit point or the destination. Being set as a transit point or destination after selecting a coupon indicates that the user is interested in the coupon distribution facility or the contents of the coupon provided there, and is used as the evaluation site for coupons or the selection criteria for coupons to be distributed. It is because it can.

  Although not shown, the user terminal 10 transmits position measurement results to the information providing server 2 at regular intervals. The information providing server 2 determines whether the user terminal 10 has arrived at the via point or the destination (S27). There is no particular limitation on the method of determining the arrival at the route or destination. For example, it can be determined from the comparison of the position coordinates of the transit point or the destination with the position coordinates of the user terminal 10, the moving speed of the user terminal 10, and the like.

  For example, it is estimated that the user entered the parking lot when the moving speed of the user terminal 10 is lower than the walking speed for a predetermined time or more in a state where the position coordinates of the user terminal 10 and the transit point or destination are approximate. In addition, when the user terminal 10 has a gyro sensor, it may be determined that the user terminal 10 has arrived when the angle and / or the angular velocity of the user terminal 10 largely changes beyond the threshold. This is because it is assumed that the user carries the user terminal 10 and goes out of the vehicle.

  Alternatively, the arrival may be determined according to the presence or absence of connection of the user terminal 10 to the short distance wireless connection device installed in each registered facility instead of the position information by the GPS or together with the position information by the GPS. The information providing server 2 repeats S22 to S27 until the user terminal 10 arrives at the registered facility (passing point candidate) or the destination.

  When it is detected that the user terminal 10 has arrived at the transit point or the destination (YES in S27), the information providing server 2 distributes the detailed information (second information) of the selected coupon to the user terminal 10 ( S28). The user terminal 10 displays the detailed information of the coupon at the transit point or the destination point (S19).

  By this method, provision of a safe and smooth coupon is realized.

6-3. Modified example of operation sequence]
FIG. 11 shows a modification of the operation sequence of FIG. In FIG. 10, the delivery timing of the first information (notice that there is a coupon distribution) and the delivery timing of the second information (detailed information of the coupon) are made different in the information providing server 2. In FIG. 11, although the first information and the second information are simultaneously provided to the user terminal 10, the user terminal 10 makes the output timings of the first information and the second information different.

  The same steps as in FIG. 10 will be assigned the same reference numerals and redundant explanations will be omitted. Starting of the navigation function in the user terminal 10, setting of a destination, position measurement, and route display (S11 to S13) are the same as in FIG. Further, route search in the information providing server 2 and extraction of coupon distribution information (S21 to S22) are also the same as in FIG.

  After extracting the coupon distribution information, the information providing server 2 supplies the first information (voice information) on distribution of the coupon to the user terminal 10 (S23A), and the detailed information (second information) of the coupon to the user terminal 10 Supply (S23B). The delivery timing of the second information is simultaneous with or immediately after the delivery of the first information. The coupon ID notified of the first information and the second information is associated with the user ID and managed by the coupon state management table 233 (S24).

  The user terminal 10 temporarily stores the second information in the memory (RAM 112), and outputs the first information as voice (S34). After voice output of the first information, if there is voice input (or touch input) of coupon selection (YES in S15), the selection result is reported to the information providing server 2 together with the user ID and the coupon ID (S16). The selection result is managed by the information providing server 2 (S25). Further, an inquiry as to whether the notification coupon distribution facility is to be set as a transit point or a destination is outputted by voice (S17).

  If there is a setting request for a transit point or a destination (YES in S17), a setting request is sent to the information providing server 2, and the route providing information is provided from the information providing server 2 to the user terminal 10 (S26). When it is detected by the information providing server 2 that the user terminal 10 has arrived at the via point or the destination (YES in S27), an arrival notification is transmitted to the user terminal 10 (S41). The display control unit 11 of the user terminal 10 reads out the detailed information of the coupon temporarily stored according to the arrival notification from the memory, and displays it on the display screen (S35).

  Also by the method of FIG. 11, provision of a safe and smooth coupon is realized.

[6-4. Output example]
FIG. 12 shows an output example of the user terminal 10. FIG. 12A shows an example of voice announcement of the first information. On the display screen 121 of the user terminal 10, a fixed range around the mark 125 indicating the user position is displayed as map information. Here, for example, a voice message "Are you distributing the coupon of the department store. Do you want to select?" Is output. The microphone and / or touch sensor are turned on in response to the output of the voice message. The user terminal 10 may set a predetermined time after the output of the voice message as the selection acceptance time to start the timer. If there is neither voice input nor touch input before the timer expires, it may be regarded as non-selection.

  In FIG. 12B, the user selects whether or not to select a coupon, and inputs the selection result. When inputting the selection result by voice, for example, a message such as "Yes, select", "No, do not select" is issued. To enter selection results on the touch panel, tap the coupon distribution facility icon on the navigation screen.

  FIG. 12C shows a display example of the coupon 127 on the user terminal 10. The coupon may be displayed by switching the screen, or a new window may be opened and displayed on the map. The coupon 127 includes the name of the facility where the coupon can be used, the contents of benefits, the term of validity, a two-dimensional barcode, and the like. The two-dimensional barcode may include an image of a product or service, detailed information of a coupon distribution facility, a map, and the like.

  The coupon 127 is used by presenting the coupon 127 displayed on the user terminal 10 at the coupon distribution facility. As described above, the detailed information of the coupon is not limited to the image information, and may be audio information, or even if electronic sound or vibration indicating that the coupon is appropriate is superimposed on the image information or the audio information. Good.

  Safe, smooth and efficient coupon distribution is realized by notifying by voice that there is a coupon distribution while driving and displaying detailed information of the coupon on the user terminal by arrival at the destination or via point .

[7. Second embodiment ... with a passenger]
FIG. 13 shows a sequence diagram of the operation of the information processing system 1 of the second embodiment. In the first embodiment, it is assumed that the driver is traveling alone. However, in the second embodiment, a predetermined terminal device (a user terminal 10B of the same passenger who is associated with the display control unit 11 of the user terminal 10A). Etc.) displays the detailed information (second information) of the coupon.

  The predetermined terminal device (user terminal 10B) is, for example, a terminal device held by a person who often runs together, such as a user's family, a close friend, and a coworker who performs the same task. The first information is output by voice to the driver's user terminal 10A, and the detailed coupon information is output to the passenger's user terminal 10B according to the selection response of the coupon. Thereby, provision of a safe and smooth coupon is realized.

  In FIG. 13, the same steps as in the first embodiment are denoted by the same reference numerals to simplify the description. First, a service start request and a user ID are transmitted to the information providing server 2 by activating the navigation function on the driver's user terminal 10A (S11). The navigation function is also activated in the passenger's user terminal 10B to transmit the service start request and the user ID to the information providing server 2 (S51). The user terminal 10B may provide the field of the related terminal in the user attribute information 32 in advance for registration.

  In the user terminal 10A, the destination is set, and the destination and the position measurement information are transmitted to the information providing server 2 together with the user ID (S12). The information providing server 2 searches the route according to the destination and the current position of the user terminal 10A, and supplies the route guidance information to the user terminal 10A (S21). A route map is displayed on the user terminal 10A (S13).

  In the user terminal 10B, position measurement is performed at fixed intervals (S52), and the position information is provided to the information providing server 2 together with the user ID of the user terminal 10B (S53). Even when the user terminal 10B is not registered, the information providing server 2 is a terminal in which the user terminal 10B is associated with the display control unit 11 of the user terminal 10A from the positional information of the user terminals 10A and 10B and the approximation of the moving direction. It can identify that it is a device.

  The information providing server 2 searches the coupon registration information 31 of the database 3 and extracts coupon distribution information for the user terminal 10A within a predetermined geographical range on the route to the destination (S22), and coupon distribution Is notified to the user terminal 10A as the first information related to (S23). The coupon included in the notified first information is managed in association with the user ID (S24).

  In the user terminal 10A, the first information is output as voice and the microphone or touch sensor is turned on (S14). When a coupon is selected for voice output of the first information (YES in S15), the selection result, the user ID, and the coupon ID are reported to the information providing server 2. The information providing server 2 distributes detailed information (second information) of the coupon to the user terminal 10B according to the report of coupon selection (S61), and manages the selection result and the distribution result (S25).

  The user terminal 10B displays the received second information (S55). The display of the second information is closer to the coupon distribution facility than the voice output position of the first information, but may not necessarily arrive at or close to the coupon distribution facility. That is, immediately after the coupon selection by the user terminal 10A, the detailed information of the coupon distributed from the information providing server 2 may be displayed on the user terminal 10B.

  Although illustration is omitted, as in the first embodiment, in at least one of the user terminal 10A and the user terminal 10B, it may be determined whether or not the coupon distribution facility is to be set as a transit point. For example, after the coupon detailed information is displayed on the user terminal 10B (S55), the user terminal 10B may receive an input for setting the coupon distribution facility as a transit point or a destination. The setting of the via point / destination in the user terminal 10B does not have to be voice input, and the input of the setting request may be accepted on the display screen of the user terminal 10B. On the other hand, in the case where the user terminal 10A receives the setting of the via point or the destination, it is desirable that the voice input or the touch input is performed as in the first embodiment.

  Information such as presence / absence of coupon selection, presence / absence of setting of a transit point, whether or not the coupon distribution facility was actually visited, and whether or not a coupon was used are managed by the information providing server 2 as in the first embodiment. It is also good.

  FIG. 14 is a diagram showing an output example of the user terminal 10A and the user terminal 10B. In FIG. 14 (A), first information for notifying that there is a coupon distribution is voice-outputted to the user terminal 10A which is a driver's terminal. In FIG. 14 (B), the detailed information of the coupon is displayed on the user terminal 10B which is the terminal of the passenger in response to the positive response of the coupon selection. The passenger can check the details of the coupon on the user terminal 10B.

  In the example of FIG. 13, the user terminal 10B also has a navigation function, but is not limited to this example. The user terminal 10B may be a terminal having a short distance wireless communication function of an arbitrary standard and the user terminal 10A, or a terminal of a device-to-device (D2D) system which directly connects the terminals.

  In this case, the information providing server 2 may distribute, together with the first information, the second information indicating the detailed information of the coupon to the user terminal 10A. The user terminal 10A temporarily stores the second information in the RAM 112 and outputs the first information as voice. When the user terminal 10A receives voice input or touch input to select a coupon, the display control unit 11 of the user terminal 10A reads the second information from the RAM 112, and transmits the second information to the user terminal 10B via the communication control unit 12. May be sent. The user terminal 10B displays the second information.

[8. Other embodiment]
Although the present invention has been described above based on specific embodiments, the present invention is not limited to these examples. In the embodiment, the information providing server 2 has the role of extracting the route guidance and the coupon, and distributing it, but the entire function of the route guidance unit 21 is disposed in the user terminal 10 and the user terminal 10 is used as a navigation device It is also good. Further, the function of the matching unit 221 or the coupon state management table 233 may be provided to the user terminal 10. Furthermore, instead of the voice information distribution unit 231 or the coupon detailed information distribution unit 232, the user terminal 10 may have a database search control function.

  The information providing server 2 may be configured by two or more server devices. For example, the information providing server 2 may be separated and interconnected into a route guidance server, a matching server, and a distribution server. An information processing apparatus is provided which implements the coupon notification of the embodiment using at least a part of the functions of the information processing system 1 of FIG. 5. In addition, the driver's user terminal 10A and the passenger's user terminal 10B may be combined to form an information processing apparatus. The function of the information processing apparatus may be realized by an information processing program, or may be realized using at least a part of the hardware configuration of FIG. 3 and / or FIG.

  Through the first and second embodiments, the user terminal may be notified of the first information regarding the distribution of the coupon from the driving duration time and the scheduled driving time to the via point / destination in combination with the recommendation of the break. For example, the user terminal 10 may output a voice message such as "Have a break with a warm drink and sweets?" Following the voice message of the first information.

  As described above, the user is notified of coupons safely, smoothly, and efficiently without losing the driver's attention by notifying the user of the coupon information at two different levels of granularity at different output timings. It can be carried out.

  Following the voice message of coupon distribution, a voice message inquiring the necessity of route guidance to the coupon distribution facility is output, and by providing route guidance in response to the positive response, traveling to the coupon distribution facility is facilitated. At the same time, it is possible to increase the effect of attracting

  By displaying coupon detailed information at the time of admission / entry to the coupon distribution facility, it is possible to realize traveling safety and reliable customer attendance. By recording and managing the user's behavior after the coupon selection, for example, whether or not the setting of the transit point / destination is actually made, whether or not the coupon distribution facility is actually visited, and whether or not the coupon is used. It can be used for evaluation values of coupons and selection criteria for subsequent coupons.

1 information processing system 2 information providing server 3 database 6 network 10, 10A user terminal (information processing apparatus)
10B Terminal device 11 associated with the user terminal Display control unit 12 Communication control unit 13 Position calculation unit 14 Input / output operation processing unit 15 Voice processing unit 21 Route guidance unit 22 Coupon information provision unit 23 Distribution unit 31 Coupon registration information 32 User attribute Information 111 CPU
112 RAM (memory)
113 input device 114 output device 118 display device 119 communication device 221 matching unit 231 voice information distribution unit 232 coupon detailed information distribution unit 233 coupon state management table

Claims (13)

At a first location to a facility providing service information, receiving first information regarding distribution of service information and second information more detailed than the first information about specific service information included in the first information The communication unit to
A storage unit that stores the second information;
A first output unit that outputs the first information at the first position;
A second output unit that outputs the second information at a second position closer to the facility than the first position;
An information processing apparatus comprising:   The information processing apparatus according to claim 1, wherein the first output unit outputs the first information by voice. Navigation unit for route guidance,
And have
The first output unit voice-outputs the first information during navigation,
The information processing apparatus according to claim 1, wherein the second output unit displays the second information in response to a predetermined approach to a facility providing the specific service information.   The navigation unit is responsive to voice output of the first information to receive a selection as to whether or not to provide guidance to a facility providing the particular service information, and, in response to a positive selection, the particular service information The information processing apparatus according to claim 3, wherein the facility to be provided is set as a passing place or a destination. After the voice output of the first information, the first output unit voice-outputs an inquiry as to whether or not route guidance to a facility providing the specific service information is performed,
The information processing apparatus according to claim 3, wherein the navigation unit starts route guidance to a facility providing the specific service information in response to a positive response to the inquiry. A predetermined device associated with the second output,
And have
The information processing apparatus according to claim 2, wherein the second information is displayed on the predetermined apparatus in correspondence with an audio output of the first information. The predetermined device outputs a message inquiring whether or not route guidance to a facility providing the specific service information is necessary, and in response to a positive response, the facility providing the specific service information is relayed or Set as the destination,
7. An information processing apparatus according to claim 6, wherein:   The information processing according to any one of claims 1 to 5, wherein the second output unit displays the second information upon arrival or entrance to a facility providing the specific service information. apparatus.   The first output unit associates and outputs the first information with a recommendation message based on the movement duration time of the information processing apparatus and / or the movement scheduled time from the current time. The information processing apparatus according to any one of 8.   The first information output from the first output unit includes service information of different types according to a time zone, a geographical environment, or a traveling state. The information processing apparatus according to claim 1. Management means for recording the handling status of the service information after the output of the first information, and using it as an evaluation value or selection criterion of the service information,
The information processing apparatus according to any one of claims 1 to 10, further comprising: In the information processing apparatus, at a first position up to a facility providing service information, first information related to distribution of service information and specific service information included in the first information is more detailed than the first information. 2 receive information and
Outputting the first information at the first position and storing the second information in a storage unit;
The second information is read from the storage unit and output at a second position closer to the facility than the first position.
An information processing method characterized by An information processing program that causes an information processing apparatus to execute the following procedure,
At a first location to a facility providing service information, receiving first information regarding distribution of service information and second information more detailed than the first information about specific service information included in the first information The procedure to
A procedure of outputting the first information at the first position and storing the second information in a storage unit;
A procedure for reading and outputting the second information from the storage unit at a second position closer to the facility than the first position;
An information processing program including

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