JP6537691B1 - Service providing apparatus and service providing system - Google Patents

Abstract

An object of the present invention is to expand service provision to users while suppressing facility costs at a landing site for a connecting vehicle. A service providing apparatus according to an embodiment includes a housing, an automatic vending mechanism, a communication unit, a display unit, and a control unit. The housing is provided at the landing site of the passenger vehicle. The automatic selling mechanism is a mechanism which is provided in a housing and automatically sells goods. The communication unit is provided in the housing and is provided to be communicable with an external device. The display unit is provided in the housing, and has a first area for displaying first information including information on the operation of the passenger vehicle, and a second area for displaying second information including information on automatic sale of goods. The control unit simultaneously executes display control of the first information on the first area and display control of the second information on the second area based on the data received by the communication unit from the external device. [Selected figure] Figure 2A.

Description

  Embodiments disclosed herein relate to a service providing apparatus and a service providing system.

  Conventionally, it is known that a pole called pole is provided at a stop where the passenger vehicle such as a bus gets on and off, and that a timetable, a route map and the like are posted on a bulletin board possessed by such a pole.

  Such postings for providing information on the operation of the connecting vehicle need to be attached by hand at the same time, for example, at the timing of a schedule revision, which has given a high workload.

  Therefore, there has been proposed an information providing apparatus for providing information on the operation of a connecting vehicle that can dynamically change (see, for example, Patent Document 1). Such a technology includes a receiver for receiving a radio signal from a transmitter, a display for displaying an estimated passing time of a bus, and a controller for controlling the display based on the output of the receiver. When the receiver receives a radio signal including a vehicle code, the display on the display blinks to notify the waiting customer of bus approach information.

  In addition, there are many cases where vending machines for drinks and the like (hereinafter, referred to as "vending machines") are juxtaposed to the stop. In recent years, digital signage has been promoted in vending machines, and machines capable of displaying a product list, an advertisement and the like on a touch panel display have also appeared.

Japanese Patent Application Laid-Open No. 11-003495

  However, the above-mentioned prior art has room for further improvement in expanding the dynamic service provision to the user while reducing the equipment cost at the stop.

  For example, if the above-described information providing apparatus and vending machine are provided at the bus stop, it is possible to provide the user with a dynamic information providing service about the operation of the bus and a commodity sales service. However, since the above-mentioned information provision apparatus and vending machine are separate bodies, costs for installation, communication, cleaning, management, etc. are incurred in each, and the facility cost per stop tends to be high.

  For this reason, the stop which can use a service provision apparatus and a vending machine side by side is limited, and it has been a hindrance which improves a user's convenience.

  In addition, such a subject is a subject common to all the boarding / landing places of a connecting vehicle including a stop such as a railway as well as a stop such as a bus.

  One aspect of the embodiment is made in view of the above, and provides a service providing device and a service providing system capable of expanding service provision to a user while suppressing facility cost at a boarding / parking point of a connecting vehicle. Intended to be provided.

The service providing apparatus according to an aspect of the embodiment includes a housing, an automatic vending mechanism, a communication unit, a display unit, and a control unit. The housing is provided at a landing of a passenger vehicle. The automatic vending mechanism is a mechanism that is provided in the housing and that sells products automatically. The communication unit is provided in the housing and is provided to be communicable with an external device. The display unit is provided in the housing, and displays a first area that displays first information including information related to the operation of the shared vehicle, and second information that displays information related to the automatic sale of the goods. It has an area. The control unit simultaneously performs display control of the first information on the first area and display control of the second information on the second area based on the data received by the communication unit from the external device. Run in parallel. Further, the control unit changes the size of the second area and the list of the articles included in the second information according to the number of the connecting vehicles in each time zone on the getting on / off site.

  According to one aspect of the embodiment, it is possible to expand the service provision to the user while suppressing the facility cost at the boarding / unloading site of the connecting vehicle.

FIG. 1A is a schematic explanatory view of a service providing system according to an embodiment. FIG. 1B is a schematic explanatory view of a bus stop according to the embodiment. FIG. 2A is a block diagram showing a configuration example of a service providing system according to the embodiment. FIG. 2B is a block diagram showing a configuration example of a display control unit. FIG. 3A is a diagram showing an example of material information according to the embodiment. FIG. 3B is a diagram showing an example of bus stop information according to the embodiment. FIG. 3C is a diagram showing an example of status information according to the embodiment. FIG. 4A is a diagram (part 1) illustrating a specific example of the provided information. FIG. 4B is a diagram (part 2) illustrating a specific example of the provided information. FIG. 4C is a diagram (part 3) illustrating a specific example of the provided information. FIG. 4D is a diagram (part 4) illustrating a specific example of the provided information. FIG. 4E is a diagram (No. 5) showing a specific example of the provided information. FIG. 4F is a diagram (part 6) illustrating a specific example of the provided information. FIG. 4G is a diagram (part 7) illustrating a specific example of the provided information. FIG. 4H is a diagram (No. 8) showing a specific example of the provided information. FIG. 4I is a diagram (No. 9) illustrating a specific example of the provided information. FIG. 4J is a diagram (No. 10) illustrating a specific example of the provided information. FIG. 5A is an operation explanatory view (part 1) of the service providing system in an emergency. FIG. 5B is an operation explanatory view (part 2) of the service providing system in an emergency. FIG. 6 is an explanatory diagram of the communication hybridizing function.

  Hereinafter, embodiments of the service providing apparatus and the service providing system disclosed in the present application will be described in detail with reference to the accompanying drawings. Note that the present invention is not limited by the embodiments described below.

  Moreover, below, "bus" is mentioned as an example of a boarding vehicle, and it describes as a "bus stop" about the stop which is the boarding place of this bus | bath. Further, such a bus stop corresponds to an example of the service providing device according to the embodiment.

  First, an outline of the service providing system 1 according to the embodiment will be described with reference to FIGS. 1A and 1B. FIG. 1A is a schematic explanatory view of a service providing system 1 according to an embodiment. FIG. 1B is a schematic explanatory view of the bus stop 2 according to the embodiment.

  As shown in FIG. 1A, the service providing system 1 according to the embodiment includes a plurality of bus stops 2 which are bus B stops, business entity apparatuses 3 and 4, and a server apparatus 10. These various devices are communicably connected by wire or wireless via a communication network N such as the Internet or a cellular phone network.

  As shown in FIG. 1B, the bus stop 2 includes a housing 20. The case 20 corresponds to the pole body of the bus stop 2. The housing 20 is installed at a predetermined boarding point of the bus B. Further, the bus stop 2 is supplied with power from an external power supply or an internal power supply. As an internal power supply, for example, a solar battery including a solar panel and a battery can be used.

  A guide display unit 20 a is provided on the top of the housing 20. In the guidance display section 20a, for example, guidance information such as the name of the bus stop 2 such as "previous high school" and the traveling direction such as "advance to 駅 station" is described.

  The guide display unit 20a may be of a lamp type, and is formed of, for example, a translucent material in a hollow structure, and incorporates an illumination member such as a light emitting diode (LED) (not shown). At night, by lighting the illumination member, it is possible to visually recognize the guidance information written on the guidance display unit 20a.

  The bus stop 2 includes a wireless communication unit 21, a speaker 22, a touch panel display 23, a deposit / withdrawal unit 24, and an outlet 25a, and has a vending machine function for providing a product sales service.

  The wireless communication unit 21 is communicably connected to the business entity apparatuses 3 and 4 and the server apparatus 10 wirelessly via the communication network N. The wireless communication unit 21 is, for example, a small communication module compatible with LTE category 1 (LTE Use Equipment 1) of the 3GPP standard. In the present embodiment, the bus stop 2 performs wireless communication using the wireless communication unit 21. However, the bus stop 2 does not ask the form of connection to the communication network N, and wired communication may be performed.

  The speaker 22 is provided, for example, on the front surface of the housing 20, and outputs voice notification information and the like in an emergency based on the provided information received by the wireless communication unit 21.

  The touch panel display 23 displays bus stop information on the operation of the bus B and the like, and vending machine information on the vending machine, based on the provision information received by the wireless communication unit 21. Touch panel display 23 is provided to be capable of full color display, for example. Further, the touch panel display 23 has various operation systems such as a capacitance system based on its operation principle, but the operation system is not particularly limited.

  The deposit / withdrawal unit 24 is a component responsible for depositing / dispensing in the vending machine function. The deposit and withdrawal unit 24 includes an electronic settlement unit 24a, a coin insertion unit 24b, a bill insertion unit 24c, and a change dispensing unit 24d. The electronic settlement unit 24a includes, for example, a contactless card reader and the like, and enables charge payment by an IC (Integrated Circuit) card or the like with an electronic money function. The IC card is, for example, an IC ticket sold by a bus company or the like. Further, the electronic settlement unit 24a can check the balance of the IC ticket.

  The coin insertion unit 24 b is a coin insertion unit, the bill insertion unit 24 c is a bill insertion unit, and the change dispensing unit 24 d is a change dispensing unit. The takeout port 25a is a product discharge port from a not-shown product stocker 25 (see FIG. 2A). The commodity stocker 25 stocks commodities sold in the vending machine function. The deposit and withdrawal unit 24 and the commodity stocker 25 correspond to an example of the “automatic vending mechanism”.

  Further, the shapes, the arrangement positions, and the like of the respective components of the bus stop 2 illustrated in FIG. 1B are merely examples, and are not limited to those illustrated.

  Return to FIG. 1A. As shown in FIG. 1A, the business entity apparatus 3 is an information processing apparatus operated and managed by, for example, a bus company, and provides material data as a material of bus stop information to be displayed on the bus stop 2. The material data referred to here includes operation data relating to the operation of the bus B, for example, system information of the route of the bus B, revised diamond information about twice a year, and ad hoc or urgent notification matters. The material data also includes, for example, advertisement information provided by an advertiser of a bus company.

  The business entity apparatus 4 is an information processing apparatus operated and managed by, for example, a vending machine business entity, and provides material data as a material of vending machine information to be displayed on the bus stop 2. The material data said here includes product data, for example, product information in stock in the product stocker 25, a product list of products actually sold among products in stock, and the like. Further, the business entity apparatus 4 appropriately acquires sales data of the vending machine function of the bus stop 2 from the bus stop 2.

  Then, the server device 10 according to the embodiment provides the touch panel display 23 to provide information according to the situation for each bus stop 2 based on the situation data acquired as needed from each bus stop 2 along with the material data. Generate information. Then, by transmitting the generated provision information to the wireless communication unit 21, dynamic information provision for expanding the service provision to the user is performed.

  Specifically, as shown in FIG. 1A, the server device 10 acquires material data and status data (step S1). Here, the status data is an example of information indicating the status of the bus stop 2 and includes, for example, the operating status of each device of the bus stop 2 and the like. Such an operating state can be known, for example, by periodically transmitting a packet for confirming the life and death state to each device of the bus stop 2 by the server device 10, and the presence or absence of the response or the like. The server device 10 can monitor the state of the bus stop 2 based on the status data acquired in this manner.

  The situation data includes, for example, the use situation of the bus stop 2 and the like. The use status is, for example, attribute information of a user who has purchased a product using the electronic money function of the IC ticket. Such attribute information includes, for example, the age and gender of the user linked to the IC ticket.

  The server device 10 generates the provided information to be provided to the bus stop 2 based on the situation data and the material data acquired in this manner (step S2). Then, the server device 10 transmits the generated provision information to the wireless communication unit 21 of each bus stop 2 (step S3).

  And as shown to FIG. 1B, the touch-panel display 23 provides bus-stop information and vending machine information in parallel based on the provision information received by the wireless communication part 21 (step S4).

  Specifically, the display area of the touch panel display 23 is broadly divided into a "bus stop information display area" and a "vending machine information display area", the bus stop information is "bus stop information display area", the "vending machine information Vending machine information is displayed in the "display area". The bus stop 2 performs display control of the two areas of the touch panel display 23 in parallel, and provides dynamic information on each of the bus stop information and the vending machine information. Note that "parallel" in this case refers to "parallel processing" in which multiple tasks are physically executed simultaneously by multiple controllers, and "parallel processing" in which multiple tasks appear to be simultaneously executed by one controller. "In any case" shall be included. It may be rephrased as "simultaneous".

  In the bus stop information, for example, when the user performs a predetermined touch operation, the display can be switched from the timetable to the systematic diagram or the like. In the vending machine information, for example, when the user performs a touch operation on a product image, the corresponding product can be purchased.

  Moreover, these two areas can also change the area allocation suitably according to the condition etc. of the bus stop 2. A specific example of the information provision using the touch panel display 23 will be described later with reference to FIG. 4A and the subsequent figures.

  As described above, the user enjoys a dynamic information providing service related to the operation of the bus B based on the bus stop information via each area displayed and controlled in parallel on one touch panel display 23, and based on the vending machine information. It is possible to enjoy product sales services. As a result, at the bus stop 2, it is possible to expand the dynamic service provision to the user while suppressing the equipment cost. Hereinafter, the configuration of the above-described service providing system 1 will be described more specifically.

  FIG. 2A is a block diagram showing a configuration example of the service providing system 1 according to the embodiment. In addition, in FIG. 2A, the component required in order to demonstrate the characteristic of this embodiment is represented with a functional block, and the description about a general component is abbreviate | omitted.

  In other words, each component illustrated in FIG. 2A is functionally conceptual and does not necessarily have to be physically configured as illustrated. For example, the specific form of distribution and integration of each functional block is not limited to that shown in the drawings, and all or part of them may be functionally or physically distributed in any unit depending on various loads, usage conditions, etc. It is possible to integrate and configure.

  In the description using FIG. 2A, the description may be simplified or omitted for the components already described.

  As shown in FIG. 2A, the service providing system 1 includes a bus stop 2, business entity apparatuses 3 and 4, and a server apparatus 10. In FIG. 2A, one bus stop 2 is illustrated. The bus stop 2, the business entity apparatuses 3, 4 and the server apparatus 10 can communicate with each other via the communication network N as described above.

  First, the server device 10 will be described. The server device 10 includes a communication unit 11, a storage unit 12, and a control unit 13. Communication unit 11 is realized by, for example, a NIC (Network Interface Card) or the like. The communication unit 11 is connected to the communication network N in a wired or wireless manner, and transmits and receives information to and from the bus stop 2 and the business entity apparatuses 3 and 4 via the communication network N.

  The storage unit 12 is realized by, for example, a semiconductor memory device such as a random access memory (RAM) or a flash memory, or a storage device such as a hard disk or an optical disk, and in the example of FIG. The bus stop information 12b and the situation information 12c are stored.

  The material information 12 a stores material data acquired from the business entity apparatuses 3 and 4. Here, FIG. 3A shows an example of the material information 12a. FIG. 3A is a diagram showing an example of the material information 12a according to the embodiment.

  In the example illustrated in FIG. 3A, the material information 12a has items such as “information ID”, “information type”, “output content”, “distribution destination”, and “application period”.

  "Information ID" indicates identification information for identifying each material data. "Information type" indicates the type of provided information provided to the bus stop 2, such as "systematic diagram", "timetable", "notification item", "item list", "advertisement", and "voice". “Output content” indicates display content to be displayed on the touch panel display 23 or audio content to be output from the speaker 22.

  “Distribution destination” indicates identification information of the bus stop 2 to be distributed. The “application period” indicates a period during which the output content is applied. When the application period is "urgent", the display data is immediately rewritten or audio data is output.

  Referring back to FIG. 2A, the bus stop information 12b will be described. The bus stop information 12 b stores attribute information of each static bus stop 2 defined in advance. Here, FIG. 3B shows an example of the bus stop information 12b. Drawing 3B is a figure showing an example of bus stop information 12b concerning an embodiment.

  In the example illustrated in FIG. 3B, the bus stop information 12b has items such as “bus stop ID”, “map URL”, “address”, “education facility”, “elderly facility”, and “foreign facility”. The “bus stop ID” indicates identification information for identifying the bus stop 2, and corresponds to the “delivery destination” of the material information 12a.

  “Map URL (Uniform Resource Locator)” indicates a map URL of the location of each bus stop 2. The server device 10 can make the manager or the operator know the location of each bus stop 2 by, for example, providing the manager or the operator of the server device 10 with the map information indicated by the map URL.

  The “address” indicates identification information of the bus stop 2 as a network node, and corresponds to, for example, a MAC (Media Access Control) address of the wireless communication unit 21 or the like.

  "Education facility" indicates whether or not the bus stop 2 indicated by "bus stop ID" is provided around the education facility. In the example shown in FIG. 3B, if a check mark is included, it means that it is an area around the educational facility, that is, an area where it is estimated that there are many students who use Bus B for school. The educational facilities are, for example, high schools and universities.

  The “elderly facility” indicates whether the bus stop 2 indicated by “bus stop ID” is provided around the senior facility. In the example shown in FIG. 3B, if a check mark is included, it means that the area is around the elderly facilities, that is, it is estimated that there are many elderly people using bus B. The facilities for the elderly are, for example, nursing homes and medical care facilities for the elderly.

  "Foreigner facility" indicates whether or not the bus stop 2 indicated by the "bus stop ID" is provided around the foreigner facility. In the example shown in FIG. 3B, the presence of a check mark means that the area is near the foreign facility, that is, an area where it is estimated that there are many foreigners. The facilities for foreigners are, for example, embassies, foreign language schools, and restaurants run by foreigners.

  The information on such "education facilities", "elderly person facilities", "foreign people facilities", etc. is provided from the server device 10 to the enterprise device 4, for example, by the vending machine supplier who manages and operates the enterprise device 4 Then, it can use for marketing etc. of goods sold at each bus stop 2.

  Based on this, for example, for bus stop 2 where it is estimated that there are a large number of users such as students, the vending machine manufacturer determines and reflects a product lineup centered on carbonated beverages favored by young people, sports drinks, etc. Material data for displaying a product list on the touch panel display 23 is transmitted to the server device 10.

  Also, for example, for bus stop 2 where it is estimated that there are many elderly users, the vending machine manufacturer determines a product lineup centered on tea, coffee, etc. that the elderly prefers, and a product list that reflects this Material data to be displayed on the touch panel display 23 is transmitted to the server device 10.

  Returning to the explanation of FIG. 2A, the situation information 12c will be described. The status information 12 c stores dynamic status data of each bus stop 2 updated as appropriate. Here, FIG. 3C shows an example of the status information 12c. FIG. 3C is a diagram showing an example of the status information 12c according to the embodiment.

  In the example illustrated in FIG. 3C, the status information 12c has items such as “bus stop ID”, “monitoring target”, “cumulative use time”, “state”, “passing bus”, and “user using”. The “bus stop ID” indicates identification information for identifying the bus stop 2 and corresponds to the “bus stop ID” of the bus stop information 12 b.

  “Monitoring target” indicates each device being monitored in the corresponding bus stop 2. The "cumulative use time" indicates the cumulative use time of each corresponding device. "Status" indicates the current status of the corresponding monitoring target.

  For example, in the example shown in FIG. 3C, in the bus stop 2 of the bus stop ID "B0001", the wireless communication unit 21, the touch panel display 23, and the speaker 22 are in the state "OK". 2 means that the server device 10 recognizes that at least information provision is possible.

  Further, the manager or the operator of the server device 10 can realize the life cycle management of each device at the bus stop 2 by grasping, for example, the “accumulated use time” of each device.

  The “passing bus” indicates information about the bus that has passed through the bus stop 2. For example, in the example shown in FIG. 3C, in the bus stop 2 of the bus stop ID "B0001", it means that the bus of the ○○ station line of the destination number [10] has passed by about 2 minutes. Also, it means that the bus of the airport line with the destination number [20] has passed by normal operation.

  Information on the “passing bus” is acquired by communication between, for example, a roadside device 26 of the bus stop 2 described later and the in-vehicle device B1 of the bus B, and is notified to the server device 10 as status data. The server device 10 generates “access information” to be described later as needed based on the information on the “pass bus” and provides the bus stop 2 as dynamic provided information.

  “User” indicates attribute information of a user who has purchased a product at the bus stop 2 using, for example, the electronic money function of the IC ticket. By providing information such as “users” from the server device 10 to the business entity device 4, the vending machine side can, for example, market the products sold at each bus stop 2 for marketing by time zone, age group, gender, etc. It can be useful.

  Then, for a time zone in which it is determined that the number of “users” is young, the vending machine manufacturer determines the above-mentioned product lineup for young people, and causes the touch panel display 23 to display a product list that dynamically reflects this. The material data for the image is transmitted to the server device 10.

  In addition, the server apparatus 10 provides timetable data to the business entity apparatus 4, and the vending machine trader grasps a time zone with a large number of buses B and a small time zone based on the timetable data, and these time periods The band may be added to the determining factor of the product lineup.

  Referring back to FIG. 2A, the control unit 13 will be described. The control unit 13 is a controller, and for example, various programs stored in a storage device inside the server apparatus 10 by a central processing unit (CPU), a micro processing unit (MPU) or the like use a RAM as a work area. It is realized by being executed. The control unit 13 is realized by, for example, an integrated circuit such as an application specific integrated circuit (ASIC) or a field programmable gate array (FPGA).

  As illustrated in FIG. 2A, the control unit 13 includes an acquisition unit 13a, a generation unit 13b, a transmission unit 13c, and a monitoring unit 13d, and implements or executes the function and action of the information processing described below. . The control unit 13 performs overall control of the server device 10.

  The acquiring unit 13a acquires material data from the business entity apparatuses 3 and 4 and stores the material data in the material information 12a. Further, the acquiring unit 13a acquires a response to the packet for status confirmation of each monitoring target transmitted from the transmitting unit 13c based on an instruction of the monitoring unit 13d, and updates the status information 12c. Further, the acquisition unit 13a acquires the situation data from each bus stop 2 and stores it in the situation information 12c.

  The generation unit 13 b generates provided information to be output to the touch panel display 23 or the speaker 22 based on the material information 12 a, the bus stop information 12 b, and the status information 12 c. The generation unit 13 b generates the provided information such that the bus stop 2 corresponding to the “distribution destination” specified in the material information 12 a is the destination.

  Here, a specific example of the provided information generated by the generation unit 13 b will be described using FIGS. 4A to 4J. FIGS. 4A to 4J are diagrams (part 1) to (part 10) illustrating specific examples of provided information. Here, a specific example of display data to be displayed on the touch panel display 23 as the provided information will be described.

  As shown in FIG. 4A, the generation unit 13b divides the display area of the touch panel display 23 into the "bus stop information display area" and the "vending machine information display area" as described above. The “bus stop information display area” is the area R1, and the “vending machine information display area” is the area R2.

  First, the region R1 will be described. As shown in the figure, generation unit 13b divides, for example, region R1 into regions R11 and R12. Then, the generation unit 13b displays, for example, the "timetable" of the user's use day in the upper area R11, the "approach information" in the lower area R12, and the "timetable" other than the user's use day Generate display data so that the type is displayed.

  Further, as shown in the figure, the generation unit 13 b arranges, for example, a “system diagram” button in the region R11. Then, the generation unit 13b generates display data so that the display of the bus stop information of the region R1 is switched when the “→ systematic diagram” button is touch-operated by the user.

  For example, when the “→ System diagram” button is touch-operated, the generation unit 13 b displays “System Diagram” in the upper area R11 and “notification item” in the lower area R12, as shown in FIG. 4B. Generate display data so that "advertisement" is displayed.

  Further, as shown in the figure, the generation unit 13b arranges, for example, an “→ timetable” button in the region R11. Then, when the “→ timetable” button is touch-operated by the user, the generation unit 13b generates display data so that the bus stop information of the region R1 is switched to the display mode of FIG. 4A.

  Then, the generation unit 13 b generates display data so that, for example, “merchandise list”, which is vending machine information, is displayed in the region R2. About the example of field R2, it shows after Drawing 4H. The display content to be displayed in each area is based on each data stored in the "information type" and the "output content" of the material information 12a.

  Also, when displaying the "timetable" as shown in FIG. 4A, the region R11 can enlarge and display the "timetable" on the day of utilization rather than "timetables" other than the day of utilization of the region R12. It is possible.

  Therefore, the generation unit 13b generates a plurality of display data having different display modes such that the timetable displayed in the region R11 is switched according to the use day of the bus stop 2. Specifically, as shown in FIG. 4C, when the use day of the bus stop 2 is "weekday (Mon-Fri)", the generation unit 13b displays the timetable of "weekday" in the area R11 in an enlarged manner, The display data is generated such that the timetables for "Saturday" and "For Sunday and holidays" are displayed in the area R12.

  Further, as shown in FIG. 4D, when the bus bus 2 is used for "Saturday", the timetable for "Saturday" is enlarged in the area R11, and the area R12 displays "weekday" in the area R12. Display data is generated so that the timetable for "Sunday and public holidays" is displayed.

  Further, as shown in FIG. 4E, when the day of use of the bus stop 2 is for "day and holiday" as shown in FIG. 4E, the timetable of "for day and holiday" is enlarged in the area R11, and for "weekdays" in the area R12. The display data is generated so that the timetables of “for Saturday” and “for Saturday” are displayed.

  The display data shown in FIGS. 4C to 4E are automatically switched at the bus stop 2 according to the day of the day. Thereby, the user using the bus stop 2 can visually recognize the timetable of the day of utilization in the state where the area R11 is enlarged and displayed. Therefore, according to the service providing system 1 according to the embodiment, dynamic information provision to the bus stop 2 regarding the operation of the bus B can be performed with high convenience.

  The generation unit 13 b can also generate display data for enlarging the timetable of the corresponding time zone not only on the day of use of the bus stop 2 but also on the use time zone. Specifically, as shown in FIG. 4F, generation unit 13 b may further generate, for example, display data in which “current time + α time portion is enlarged” is displayed on the timetable enlargedly displayed in region R11. it can. Here, an example in which α = 4 is shown.

  The generation unit 13b further generates display data in which the timetable displayed in the area R11 is enlarged and displayed for each time zone, and these are automatically switched at the bus stop 2 according to the usage time zone. .

  Further, as shown in FIG. 4G, the generation unit 13b displays, in real time, the approach information of the bus B at each bus stop 2 based on the "passing bus" of the situation information 12c described above for the "approach information" of the region R12. Generate display data.

  Subsequently, the region R2 will be described. As illustrated in FIG. 4H, the generation unit 13b generates display data so that a “product list”, which is a product lineup that can be purchased by the user in the vending machine function of the bus stop 2, is displayed in the region R2.

  The generation unit 13 b generates display data so that the user can purchase the corresponding product by, for example, touching the displayed product image, the price button, or the like in the region R2.

  Also, as described above, as shown in FIG. 4I, the server device 10 can provide the business entity device 4 with situation data including the “use user” and the like of the situation information 12 c. Then, on the vending machine side, it is possible to dynamically determine the product lineup to be sold at each bus stop 2 based on the situation data.

  Then, if it is necessary to change the product list in the area R2 at the bus stop 2 based on the determination, the business entity apparatus 4 notifies the server apparatus 10 of a "product list change instruction" as shown in the figure. . In the server device 10, the generation unit 13b generates “product list change data” that changes the product list in the area R2 based on the notification, and transmits this to the bus stop 2.

  And as shown to the same figure, in the bus stop 2, the display of area | region R2 will be changed based on this "commodity list change data." In addition, as shown to the same figure, in the vending machine function of the bus stop 2, not only a drink but foodstuffs etc. which are effective during predetermined periods, such as bread and confectionery, can be handled.

  Further, the generation unit 13b expands the region R2 as shown in FIG. 4J, for example, in a time zone in which the number of buses B is large and users of many vending machine functions are expected accordingly. It is possible to generate display data with an increased number of points. Further, in this case, the generation unit 13b can generate display data in which the area R1 is reduced according to the expansion of the area R2.

  In addition, when the area R1 is reduced, the generation unit 13b generates the display data so as not to display the information with low utilization among the bus stop information when the visibility is lowered due to the reduction. You can also. For example, FIG. 4J shows an example in which only the approach information is displayed in the area R12 and timetables other than the day of use are not displayed in the area R12. As a result, at the bus stop 2, it is possible to expand dynamic service provision to users while responding to the number of users and the like.

  Returning to the description of FIG. 2A, the transmission unit 13c will be described. The transmission unit 13 c transmits the provided information generated by the generation unit 13 b to the wireless communication unit 21 of the bus stop 2 corresponding to the destination. Among the provided information, for example, LU (Logical Unit) numbers indicating areas R1, R2, ... etc. of the touch panel display 23 to be displayed are associated with display data, for example. Further, the transmitting unit 13c transmits a packet for life and death confirmation to each monitoring target based on an instruction of the monitoring unit 13d.

  The monitoring unit 13d monitors the status information 12c and periodically instructs the transmitting unit 13c to transmit the packet. Note that the monitoring target may be monitored with a high frequency with respect to the monitoring target having a failure status and a low frequency with respect to the monitoring target with a normal status.

  Next, the bus stop 2 will be described. The bus stop 2 includes a wireless communication unit 21, a speaker 22, a touch panel display 23, a deposit / withdrawal unit 24, and a commodity stocker 25. Since the wireless communication unit 21 to the commodity stocker 25 have been described, the description is omitted here.

  The bus stop 2 further includes a roadside device 26 (corresponding to an example of a “second communication unit”). The roadside device 26 is provided with wireless communication by DSRC (Dedicated Short Range Communications), for example, and acquires identification information of the bus B from the in-vehicle device B1 mounted on the bus B passing the bus stop 2. Then, the roadside device 26 stores the acquired identification information, the acquired time, and the like in status data 27c described later.

  The bus stop 2 further includes a storage unit 27 and a control unit 28. Similar to the storage unit 12 described above, the storage unit 27 is realized by, for example, a semiconductor memory device such as a RAM or a flash memory, or a storage device such as a hard disk or an optical disk, and in the example of FIG. Sales data 27b and situation data 27c are stored.

  The provided information 27a is a provided information group generated by the generation unit 13b, and includes various display data to be displayed on the touch panel display 23, and various audio data to be output to the speaker 22 as audio.

  The sales data 27 b stores data on sales in the vending machine function of the bus stop 2. The situation data 27 c stores information on the bus B that has passed the bus stop 2 and attribute information of the user using the bus stop 2 corresponding to the “passing bus” and the “user used” of the situation information 12 c described above .

  Similar to the control unit 13 described above, the control unit 28 is a controller, and for example, various programs stored in the storage device inside the bus stop 2 are executed by using the RAM as a work area by a CPU, an MPU, or the like. To be realized. The control unit 28 is realized by an integrated circuit such as an ASIC or an FPGA, for example.

  The control unit 28 includes a communication control unit 28a, an audio output control unit 28b, a display control unit 28c, and a vending machine control unit 28d, and implements or executes the information processing function and operation described below. The control unit 28 performs overall control of the bus stop 2.

  The communication control unit 28 a controls transmission and reception of various data via the wireless communication unit 21. Further, the communication control unit 28 a receives the provided information from the server device 10 via the wireless communication unit 21 and stores the provided information in the provided information 27 a. Further, the communication control unit 28 a transmits state data of each device of the bus stop 2 to the server device 10 via the wireless communication unit 21.

  Further, the communication control unit 28 a transmits the situation data 27 c to the server device 10 via the wireless communication unit 21 every time the situation data 27 c is updated, for example, or periodically. The communication control unit 28 a transmits the sales data 27 b to the business entity apparatus 4 via the wireless communication unit 21 each time the sales data 27 b is updated, for example, or periodically.

  The audio output control unit 28 b performs output control of audio data to the speaker 22 included in the provided information 27 a. The audio output control unit 28b can also output the audio data included in the provided information received by the communication control unit 28a directly to the speaker 22 without the storage unit 27.

  The display control unit 28 c performs display control of display data for the touch panel display 23, which is included in the provided information 27 a. That is, the display control unit 28c performs display control of two areas R1 and R2 of the touch panel display 23 in parallel based on various display data generated by the generation unit 13b, and dynamically performs each of bus stop information and vending machine information. Provide useful information.

  Here, FIG. 2B is a block diagram showing a configuration example of the display control unit 28c. As shown in FIG. 2B, the display control unit 28c includes a bus stop information display control unit 28ca and a vending machine information display control unit 28cb. The bus stop information display control unit 28ca performs display control of the area R1. The vending machine information display control unit 28cb controls the display of the area R2.

  The display control unit 28 c performs cooperative control as needed while operating the bus stop information display control unit 28 ca and the vending machine information display control unit 28 cb in parallel. The display control unit 28c identifies display data to be displayed in each of the areas R1, R2,... Based on the above-mentioned LU numbers indicating the respective areas R1, R2,. Display control.

  Further, the display control unit 28c changes the display mode of the vending machine information of the region R2 in accordance with a predetermined processing sequence in the vending machine function according to various operations of the user received by the vending machine control unit 28d described later. For example, when a specific product image in the product list in the region R2 is touch-operated, the display control unit 28c changes the display so that it can be recognized that the specific product is selected.

  The display control unit 28 c can also control the display of the touch panel display 23 directly with the display data received by the communication control unit 28 a without the storage unit 27.

  Referring back to FIG. 2A, the vending machine control unit 28d will be described. The vending machine control unit 28d executes control processing regarding the vending machine function. For example, the vending machine control unit 28d receives various operations related to the vending machine function of the user via the touch panel display 23 and the deposit / withdrawal unit 24.

  Specifically, the vending machine control unit 28d receives the user's designation operation of the specific commodity via the touch panel display 23. In addition, the vending machine control unit 28d receives a touch operation on the IC ticket to the deposit / withdrawal unit 24, an insertion operation of a coin, and a bill. The vending machine control unit 28d stores the attribute information of the user acquired from the IC ticket by the electronic settlement unit 24a in the situation data 27c. Therefore, the electronic settlement unit 24 a corresponds to an example of the “status acquisition unit”.

  Further, the vending machine control unit 28d performs deposit and withdrawal processing of the product designated by the user based on the received various operations, and also dispenses the designated product from the product stocker 25 to the outlet 25a. Further, the vending machine control unit 28d accounts for sales of the product purchased by the user, and stores the sales in the sales data 27b.

  By the way, so far, the touch panel display 23 is roughly divided into the regions R1 and R2, bus stop information is displayed in the region R1, and vending machine information is displayed in the region R2. It is also possible to provide information for the entire area without dividing the area.

  Also, so far, the case has been described where the vending machine function possessed by the bus stop 2 provides a normal product sales service, but the bus stop 2 is a so-called "emergency beverage provider" in emergency situations such as disasters. It may function as

  Such an example will be specifically described with reference to FIGS. 5A and 5B. FIGS. 5A and 5B are operation explanatory diagrams (part 1) and (part 2) of the service providing system 1 in an emergency. In the description using FIGS. 5A and 5B, for example, a case where an earthquake occurs and the operation of the bus B is disturbed will be described as an example.

  It is assumed that a disaster such as an earthquake occurs and, as shown in FIG. 5A, emergency information on the operation of the bus B is notified from the server device 10. In such a case, the display control unit 28c of the bus stop 2 according to the embodiment expands the area R1, which is a display area of bus stop information, for example, over the entire area of the touch panel display 23, as shown in FIG. Can be controlled to be displayed.

  As shown in the figure, the emergency information includes information indicating the current status of the normal operation of bus B affected by the disaster (refer to “disaster related information” in the figure), a temporary bus passing a detour route, etc. (Refer to “temporary bus information” in the drawing), information on related transportation means to which the normal bus B is connected (refer to “related traffic information” in the drawing), and the like.

  In addition, when such a disaster occurs, the bus stop 2 according to the embodiment can function as an emergency beverage provider. Specifically, as shown in FIG. 5B, the server device 10 can notify the bus stop 2 of a “product release instruction” based on an instruction from a local government or the like.

  When the notification is received, the bus stop 2 shifts to the emergency operation mode in which the vending machine control unit 28d can provide the product free of charge to the user, for example. Further, in response to this, the display control unit 28c displays, for example, information (see “free for free release” in the figure) indicating that the product is being provided for free in the region R2.

  In the emergency operation mode, for example, when the user performs a touch operation on a specific product image displayed in the area R2, the vending machine control unit 28d pays out the corresponding product from the product stocker 25 and provides the product to the user. In addition, by storing not only the beverage but also the above-mentioned food etc. in the commodity stocker 25, it becomes possible to provide such food free of charge as a supplementary food, for example, when a person who has difficulty coming home has occurred. .

  Thus, in an emergency such as a disaster occurrence, the bus stop 2 can function as a lifeline. When the bus stop 2 is made to function as a lifeline as described above, it is preferable to have an internal power supply, for example, a solar battery capable of spontaneous power generation, in order to prevent the bus stop 2 from being inoperable under the influence of a power failure or the like.

  In addition, even when the internal power supply is not provided, the bus stop 2 can be functioned as a lifeline by providing a mechanical element that can be opened in a non-electric state. As a method using a mechanical element, for example, if the administrator opens the case 20 of the bus stop 2 using a key, a wire method or the like which can pay out the product from the product stocker 25 by pulling a wire is cited. be able to.

  As described above, the bus stop 2 (corresponding to an example of the “service providing device”) according to the embodiment includes the housing 20, the deposit / withdrawal unit 24 and the product stocker 25 (corresponding to an example of the “automatic vending mechanism”). And a wireless communication unit 21 (corresponding to an example of a “communication unit”), a touch panel display 23 (corresponding to an example of a “display unit”), and a control unit 28.

  The housing 20 is provided on the landing of the bus B. The deposit / withdrawal unit 24 and the product stocker 25 are mechanisms provided on the housing for automatically selling the product. The wireless communication unit 21 is provided in the housing 20 and is provided to be communicable with an external device. The touch panel display 23 is provided in the housing 20 and is an area R1 (corresponding to an example of a “first area”) displaying bus stop information (corresponding to an example of the “first information”) including information on the operation of the bus B; And it has field R2 (equivalent to an example of "the 2nd field") which displays vending machine information (equivalent to an example of "the 2nd information") including information about automatic sale of goods. Based on the data received by the wireless communication unit 21 from the external device, the control unit 28 simultaneously executes display control of the bus stop information for the region R1 and display control of the vending machine information for the region R2.

  Therefore, according to the service providing system 1 according to the embodiment, it is possible to expand the service provision to the user while suppressing the equipment cost on the bus B landing site.

(Other embodiments)
In the embodiment described above, the bus stop 2 transmits and receives data to and from the business entity apparatuses 3 and 4 and the server apparatus 10 via the communication network N. In accordance with this, so-called hybrid communication may be performed in which the communication path is switched.

  FIG. 6 is an explanatory diagram of the communication hybridizing function. As shown in FIG. 6, the bus stop 2 may switch the communication path, for example, upon communication of each of the "large capacity data" and the "small capacity data" (step S10).

  Here, the "large-capacity data" is, for example, binary data exceeding a predetermined capacity, such as product master data or product image data used for the vending machine function of the bus stop 2. With regard to such "large-capacity data", first, the bus B acquires, for example, from the server device 10 at a terminal base or the like, and holds it in the on-vehicle apparatus B1 (step S11).

  Then, when the bus B approaches each bus stop 2 at the time of operation, each bus stop 2 uses the corresponding large capacity data held by the in-vehicle device B 1 using, for example, the roadside device 26. It acquires by (private communication) (step S12).

  On the other hand, the "small volume data" is text data having a predetermined volume or less, such as real-time approach information of the bus B, for example. The bus stops 2 acquire the “small-capacity data” by public communication using a cellular phone network (cellular network) included in the communication network N or a public wireless LAN (step S13). Such a communication path is assumed to have, for example, a lower speed or a capacity upper limit than in the case of step S12. Moreover, although the case where the bus stop 2 receives exclusively was mentioned as an example in FIG. 6, it may apply to the case where data are transmitted from the bus stop 2.

  By performing such hybrid communication, the communication cost of the bus stop 2 can be reduced. The switching of the communication path, that is, the switching between the wireless communication unit 21 and the roadside device 26 can be performed, for example, by the control unit 28 based on an instruction from the server device 10 or the like.

  Moreover, although the case where the number of the touch panel displays 23 is one was mentioned as an example in embodiment mentioned above, the number is not limited. Therefore, for example, two touch panel displays 23 may be provided, one display area may be the area R1, and the other display area may be the area R2.

  In the embodiment described above, the touch panel display 23 corresponds to an example of the “display unit”. However, the present invention is not limited to this, and the display unit may be a liquid crystal display dedicated to display, plasma display, electronic paper, etc. It may be The liquid crystal display may be transmissive or reflective. In addition, what is necessary is just to provide separately operation parts, such as a selection button of goods, when a display part is comprised with the device only for such a display.

  In the above-described embodiment, the electronic settlement unit 24a corresponds to an example of the “status acquisition unit” that acquires the usage status of the bus stop 2 as an example. However, the bus stop 2 may be another status acquisition unit. For example, a camera may be provided. The captured image by the camera is transmitted to the server device 10, and from the captured image, the server device 10 determines attribute information such as the time zone with many users and few time zones at the bus stop 2, and the gender and age group of the user May be analyzed.

  Further, the roadside device 26 may correspond to an example of the condition acquisition unit. In such a case, the roadside device 26 acquires not only the identification information of the bus B passing the bus stop 2 but also the information of the IC ticket read by the in-vehicle device B1 of the bus B when the user gets on / off at the bus stop 2 And may be stored in the status data 27c.

  In the above-described embodiment, the server device 10 aggregates the material data from the business entity apparatuses 3 and 4 and generates the provided information exclusively in the server apparatus 10 based on this, but the invention is limited thereto. It is not something that can be done. For example, the provision information corresponding to the vending machine information may be generated by the business entity apparatus 4 managed and operated by the vending machine trader and transmitted directly from the business entity apparatus 4 to the bus stop 2 without passing through the server apparatus 10. Good.

  Further, in the embodiment described above, the case where the connecting vehicle is the bus B and the getting on / off site is the stop of the bus B has been described as an example, but of course the type of the connecting vehicle is not limited. Therefore, the boarding vehicle may be a tram and the landing site may be a stop. In addition, the connecting vehicle may be a railway, and the landing site may be, for example, a station platform.

  Further effects and modifications can be easily derived by those skilled in the art. Thus, the broader aspects of the invention are not limited to the specific details and representative embodiments represented and described above. Accordingly, various modifications may be made without departing from the spirit or scope of the general inventive concept as defined by the appended claims and their equivalents.

DESCRIPTION OF SYMBOLS 1 service provision system 2 bus stop 3, 4 company apparatus 10 server apparatus 11 communication part 12 memory | storage part 13 control part 13a acquisition part 13b production | generation part 13c transmission part 13d monitoring part 20 housing 20a guidance display part 21 wireless communication part 22 speaker 23 Touch panel display 24 deposit / withdrawal unit 24a electronic payment unit 24b coin insertion unit 24c bill insertion unit 24d change payment unit 25 commodity stocker 25a takeout port 26 roadside machine 27 storage unit 27a provided information 27b sales data 27c status data 28 control unit 28a communication control Unit 28b Voice output control unit 28c Display control unit 28ca Bus stop information display control unit 28cb Vending machine information display control unit 28d Vending machine control unit B Bus B1 Onboard machine N Communication network R1, R11, R12, R2 area

Claims (11)

A housing provided on a boarding place of the connecting vehicle;
An automatic selling mechanism provided in the housing and being a mechanism for automatically selling a product;
A communication unit provided in the housing and provided to be able to communicate with an external device;
A display unit provided in the housing and having a first area for displaying first information including information on operation of the passenger vehicle, and a second area for displaying second information including information on automatic sale of the product When,
The display control of the first information to the first area and the display control of the second information to the second area are simultaneously executed in parallel based on the data received by the communication unit from the external device. Equipped with a controller and
The control unit
In accordance with the number of the vans vehicle each time zone in the passenger area, the size of the second region, and the service providing device, wherein to change the list of the products included in the second information . A housing provided on a boarding place of the connecting vehicle;
An automatic selling mechanism provided in the housing and being a mechanism for automatically selling a product;
A communication unit provided in the housing and provided to be able to communicate with an external device;
A second communication unit provided so as to be able to communicate with the passenger vehicle;
A display unit provided in the housing and having a first area for displaying first information including information on operation of the passenger vehicle, and a second area for displaying second information including information on automatic sale of the product When,
Controlling display of the first information on the first area and controlling display of the second information on the second area based on data received from the external device by the communication unit or the second communication unit; With a control unit that executes concurrently
Equipped with
The second information includes image data of the product,
The control unit
The image data acquired by the joining vehicle from the external device is received via the second communication unit when the joining vehicle approaches, and the image data is displayed in the second area.
A service providing apparatus characterized by The control unit
The service providing device according to claim 1 or 2 , wherein the approach information of the passenger vehicle is displayed on the first area in real time based on the data received by the communication unit. It is further equipped with a situation acquisition unit that acquires the user's usage situation,
The control unit
A list of the products included in the second information is changed based on information on the operation of the connecting vehicle and one or both of the usage status acquired by the status acquisition unit. The service providing device according to claim 1 , 2 or 3 . The status acquisition unit is an electronic settlement unit included in the automatic sales organization,
The control unit
The attribute information of the user acquired by the electronic settlement unit is transmitted to the external device via the communication unit, and a list of the products displayed in the second area is determined based on the attribute information. The service providing device according to claim 4 , wherein the list of the products determined in the above is changed. The service providing apparatus according to claim 5 , wherein the electronic settlement unit is capable of charge payment and balance confirmation by an IC ticket of the combined vehicle. The control unit
The first area is expanded to the second area when the emergency information, which is information at the time of emergency including a disaster, is received by the communication unit, and the first information based on the emergency information is the first information. The service providing device according to any one of claims 1 to 6 , wherein the service providing device is displayed on the area. The control unit
A transition is made to an operation mode in which the product can be provided free of charge from the automatic vending mechanism to the user based on an instruction from the external device received by the communication unit in an emergency including a disaster. Item 8. The service providing device according to any one of items 1 to 7 . The service providing device according to any one of claims 1 to 8 , further comprising: a guidance display unit provided on an upper portion of the housing, at least the name of the landing site being described. Before Symbol control unit,
When the capacity of data transmitted / received to / from the external device is equal to or less than a predetermined capacity, data is transmitted / received via the communication unit, and the capacity of data transmitted / received to / from the external device exceeds the predetermined capacity If the service providing apparatus according to claim 2, characterized in that transmitting and receiving data via said second communication unit. The service providing apparatus according to any one of claims 1 to 10 .
A server apparatus, which is the external apparatus, generates data so as to provide information according to the landing on each of the landings based on material data to be a material of information provision, and transmits the data to the communication unit; A service providing system characterized by

Images