JP6522477B2 - Driver call system with health management function - Google Patents

Description

  The present invention relates to a driver call system with a health management function which performs health care of members including a driver while performing a two-way communication of a roll call of a driver engaged in transportation work.

  In an automobile carrier that transports transport goods by truck, tank truck or other transport vehicle, it is necessary to make a legally required driver's call for the driver who carries out the transportation work. With regard to this driver call, the driver terminal for driver call is prepared for each driver in the following [Patent Document 1], and the driver call is performed by connecting the driver terminal and the management terminal by wireless communication. The invention is disclosed.

  However, in this driver's call, in addition to the call contents defined by the law, it is desirable to communicate the precautions for carrying out the transportation work and to confirm the carried goods. In particular, in the transport business of chemicals etc., the necessary documents and notes may vary widely, and the necessary parts at the time of delivery may differ depending on the delivery destination. In transport operations in which there are many such business communication items, it is necessary for an operation manager who has sufficient knowledge of these to confirm the business communication items at the time of the driver's call. However, although the start time (departure time) of the transportation work may be late at night or early morning, there is a problem that it is difficult to keep the operation manager standing for 24 hours for a driver point call.

  With regard to this problem, the inventors of the present invention are able to sufficiently communicate and confirm the work transmission matters at the time of the driver's call even with the operation control assistant having no expert knowledge, regarding the following [Patent Document 2] I made an invention.

JP, 2012-159959, A Unexamined-Japanese-Patent No. 2015-069255

  According to the invention relating to the above-mentioned [Patent Document 2], it has become possible to perform sufficient communication and confirmation of the task transfer items at the time of the driver's call 24 hours a day, even when the operation manager is not resident. In addition, even when the driver is relatively old, it has become possible to reliably transmit the driver's call and the task transmission matters.

  However, in the current transportation industry, chronic driver shortages are becoming common, and continuous employment of middle-aged and elderly people with skills and experience is essential. However, the elderly, in particular, may have health problems and there is a risk of serious accidents while driving. Therefore, it is important to understand, maintain and improve the driver's health condition and to improve the driver's health awareness.

  The present invention has been made in view of the above circumstances, and an object of the present invention is to provide a driver call system with a health management function that displays the health instruction information of the driver at the time of the driver call.

The present invention
(1) A driver call system with a health management function comprising a driver call system unit 90a that performs a roll call of a driver driving a transport vehicle, and a health management system unit 90b having health information of the driver ,
The driver call system unit 90 a includes a management terminal 30 including a management terminal monitor 32, a management terminal input means 34, a management terminal camera device 36 and a management terminal microphone device 38, a call terminal monitor 42 and a call terminal input means 44. A call terminal 40 provided with a call terminal camera device 46 and a call terminal microphone device 48; a call operation processor 39 connected to the management terminal 30 and the call terminal 40 to perform call processing; and the call operation processor 39. , A blood pressure measuring device 47 connected to the roll call terminal 40 and measuring the blood pressure of the driver, and an alcohol measuring device connected to the roll call terminal 40 and measuring the alcohol concentration in the breath of the driver 49, and a thermometer 43 connected to the roll call terminal 40 to measure the temperature of the driver, and bi-directional data by the management terminal 30 and the roll call terminal 40. It performs a roll call of the driver by communication,
The health management system unit 90b includes a health management terminal 50 including a health management terminal monitor 52, a health management terminal input means 54, a health management terminal camera device 56, and a health management terminal microphone device 58, and the roll call operation processing unit 39. And a health management processing unit 59 that performs health management processing while transmitting and receiving data, and a health information data server 94 that records at least health information of the driver,
The health information includes prior disease information, the determination result of metabolic syndrome, and the sleep apnea syndrome test result,
Health management processing is based on the health information, and as information to pay particular attention when driving a transport vehicle, health confirmation of medication, warning to a person with a history of metabolic syndrome, a person who is alert for metabolic syndrome and a person who is alert for sleep apnea syndrome Assign to instructional information,
When the driver call system unit 90a performs a call operation of the driver, the health information of the driver to be called is searched from the health information data server 94, and the health guidance information exists for the driver. The above problem is solved by providing a health care function-equipped driver's call system 100 characterized by always displaying health guidance information on the management terminal monitor 32 and the roll call terminal monitor 42 during a roll operation.
( 2 ) By providing the health check function with driver health care function 100 described in the above (1) , the health guidance information includes reexamination consultation guidance information indicating a reexamination in a regular health checkup. , Solve the above problems.
( 3 ) The health management system unit 90b further includes an interview terminal 60 including the interview terminal monitor 62, the interview terminal camera device 66, and the interview terminal microphone device 68,
The health management terminal 50 and the interview terminal 60 are connected, and the image of the health manager photographed by the health management terminal camera device 56 and the image of the interviewer photographed by the interview terminal camera device 66 are connected with the health management terminal monitor 52 and the interview terminal While being displayed on the monitor 62 and making voice conversations between the health management terminal microphone device 58 and the interview terminal microphone device 68, interviews can be made through the health management terminal 50 and the interview terminal 60 (described above) The above-mentioned subject is solved by providing a driver call system 100 with a health management function given in 1) or (2) .

  The driver call system with a health management function according to the present invention displays the health guidance information of the callee on the screen at the time of call. Thereby, the operation manager can perform appropriate health check and health instruction to the roll callee at the time of roll call.

It is a figure showing a driver call system with a health management function concerning the present invention. It is a flowchart of operation | movement regarding the health guidance information of the health management system part which concerns on this invention. It is a flowchart of operation | movement at the time of the roll call of the driver | operator call system with a health-management function based on this invention. It is a figure which shows the work transmission matter confirmation screen of the driver | operator call system with a health management function which concerns on this invention. It is a figure which shows the health condition measurement screen of the driver call system with a health management function which concerns on this invention.

  A driver call system with a health management function according to the present invention will be described based on the drawings. A driver call system with a health management function 100 according to the present invention shown in FIG. 1 includes a driver call system unit 90a for calling a driver of a transport vehicle and a health management system unit 90b having health information of the driver. And.

  The driver call system unit 90 a is connected to the management terminal 30, the call terminal 40, the management terminal 30, and the call terminal 40 to perform call processing by the call operation processing unit 39, and the call operation processing unit 39. And the call call data server 92 connected. In addition, the health management system unit 90b includes a health management terminal 50, an interview terminal 60, a health management processing unit 59 that performs various types of health management processing, and a health information data server 94 that records and accumulates at least driver's health information. And.

  The management terminal 30 and the roll call terminal 40 are connected to each other via a telecommunication line such as the Internet or an intranet. Further, the health management terminal 50 and the interview terminal 60 are connected to each other via the same telecommunication line. Further, the management terminal 30 and the health management terminal 50 are respectively connected via the same telecommunication line, and the call data data server 92 and the health information data server 94 are accessed as needed, and the data recorded in the servers are mutually exchanged. It is possible to read out. However, data entry to the roll call data server 92 is basically performed only by the management terminal 30, and data entry to the health information data server 94 is basically performed only by the health management terminal 50.

  Further, the management terminal 30 is installed on the side of the manager who makes a driver call and has a management terminal monitor 32, a management terminal input means 34, a management terminal camera device 36, and a management terminal microphone device 38. There is. The call terminal 40 is installed on the driver's side receiving the driver call, and the call terminal monitor 42, the call terminal input means 44, the call terminal camera device 46, the call terminal microphone device 48, the blood pressure of the driver And an alcohol measurement device 49 for measuring the alcohol concentration in the breath of the driver, and a thermometer 43 for measuring the temperature of the driver. The blood pressure measuring device 47, the alcohol measuring device 49, and the thermometer 43 adopt digital ones, and the measurement results are directly recorded in the call data server 92 via the call terminal 40, the management terminal 30, and the call operation processor 39. Is preferred. Moreover, as the thermometer 43, it is particularly preferable to use a noncontact infrared thermometer whose measurement time is short. Further, as the call terminal input means 44, it is preferable to use a touch panel installed in the call terminal monitor 42. As described above, by using the touch panel for the call terminal monitor 42, the driver can perform an input operation at the time of call by touching the option displayed on the management terminal monitor 32. Thereby, even when the driver is relatively old, various input operations can be easily performed.

  The health management terminal 50 is installed on the side of a health manager such as a nurse, and the health management terminal monitor 52, health management terminal input means 54, health management terminal camera device 56, health management terminal microphone device 58, have. In addition, the interview terminal 60 is installed at a branch office or remote office away from the installation location of the health management terminal 50, and has the interview terminal monitor 62, the interview terminal camera device 66, and the interview terminal microphone device 68. doing.

  Next, the operation regarding the health guidance information of the health management system unit 90b will be described using the flowchart of FIG. The health management system unit 90b basically manages the health information of not only the driver but all members (all employees).

  First, in the health information data server 94, basic information such as the age, sex, affiliation department, etc. of all members who perform health management is recorded. Then, for example, when a regular health check or the like defined by a law is performed, the result of the regular health check is read through the health management processing unit 59, and individually sent to the health information data server 94 as health information of each member. It is accumulated. In addition, the data of this regular medical checkup is memorized and saved for the past several years. Moreover, it is preferable that reading of the regular health check results be collectively performed by electronic data. In addition, data on health of members, such as contents of health interview instruction, results of reexamination, past illness information, judgment results of metabolic syndrome, SAS (sleep apnea syndrome) test results, stress check results, etc. are basically all The health information data server 94 is inputted and recorded as individual health information for each member. Furthermore, if the member is a driver and there is a transportation problem due to the health condition, this may be added to the personal health information.

  Then, when the health information is updated by reading the regular health check result or the like (step S102), the health management processing unit 59 checks the updated health information and determines whether or not the predetermined condition is satisfied. (Step S104). And when it corresponds to predetermined conditions (Step S104: Yes), health guidance information is given to the health information of the applicable member (Step S106). As the predetermined condition, for example, the presence or absence of a diagnosis result that a reexamination is required in the regular health check can be mentioned. In this case, health instruction information (reexamination consultation instruction information) indicating “reexamination required” is given to the health information of the member who has given a diagnosis result that the reexamination is required. In addition, notification of required re-examination is separately notified to the corresponding members by a health manager or the like using paper media or the like. At this time, notification date and time by a paper medium may be input to the health guidance information.

Also, if the member in question takes measures according to the health guidance information, for example, if the member to whom the reexamination consultation instruction information is given receives reexamination, the health care worker will receive a health checkup report of the reexamination Will be sent. When the examination report of the reexamination is sent, the health manager inputs cancellation information indicating that the reexamination has been received through the health management terminal input means 54, and updates the health information. The health management processing unit 59 confirms the updated health information, and when the cancellation information is input (step S108: Yes), the health guidance information corresponding to the cancellation information, that is, the reexamination of the member who received the reexamination The examination guidance information is deleted (step S110). In addition to the information indicating “re-examination required”, the health guidance information includes information to be kept in mind for health when each driver drives the transport vehicle, for example, confirmation of medication, past illness, metabolic syndrome Caution person, SAS suspicious person, including heat stroke suspect's warning, and the like. These health guidance information may be canceled by the health care manager by inputting cancellation information as appropriate when members become out of condition, or when out of condition by the latest periodic health check results etc. It may be made to cancel automatically.

  The health care manager can access the health information data server 94 via the health management terminal 50 to analyze various data of health information and print the result. For example, extraction, viewing, printing, and membership information corresponding to a predetermined condition, health information of individual members, health management ledger, browsing and creation and printing of individual medical records, statistical analysis and graphs based on predetermined conditions Display and printing can be performed.

  Next, the operation of the health care function-equipped driver call system 100 at rollover will be described with reference to the flowchart of FIG. First, a driver who receives a call (callee) activates the call terminal 40. Thus, the call terminal 40 and the management terminal 30 are connected (step S200). Next, the management terminal 30 reports the call request from the call terminal 40 to the operation manager, and connects the management terminal microphone device 38 and the speaker of the call terminal 40, and the speakers of the call terminal microphone device 48 and the management terminal 30 And connect. As a result, the management terminal 30 and the call terminal 40 can perform two-way voice communication, and the call user and the operation manager can perform voice conversations through these microphone devices.

  Next, the call operation processing unit 39 displays an input request screen of the driver identification information on the call terminal monitor 42 of the call terminal 40, and requests the call user to input the driver identification information. The roll caller inputs the driver identification information on the input request screen. The driver identification information here is an employee number, an ID number, a name, etc. individually assigned to the driver. When the driver identification information is input, the call operation processing unit 39 inquires the driver identification information with the driver data of the call data server 92. Then, the callee is identified (step S202).

  When the callee is identified, the call operation processing unit 39 accesses the health information data server 94 (step S204). Then, it is checked whether health guidance information exists in the health information of the roll call person (step S206). And when health guidance information exists (step S206: Yes), the health guidance information is acquired (step S208).

  Next, the call operation processing unit 39 displays an input request screen of the transportation service on the call terminal monitor 42. In response to the input request screen, the roll caller inputs information of the designated transport operation. When the roll call person inputs the transportation service information, the roll call operation processing unit 39 queries the roll call data server 92 for the input transportation business information (such as transportation business date and transportation information) to specify the transportation business (step S210). ). Then, business information and business communication items corresponding to the transportation business are acquired (step S214). In this case, the business information here refers to transportation business such as shipping goods, delivery date, loading destination name, loading destination address, loading destination phone number, delivery destination name, delivery destination address, loading destination phone number, etc. It is basic information. In addition, the business communication items here are special items when performing the above-mentioned transportation business, for example, presence or absence of attendance at the time of delivery, equipment at the delivery destination, precautions at delivery, delivery place at the delivery destination, Information on parts and the like required for delivery and information on documents required for delivery and the like.

  Next, the roll call operation processing unit 39 displays, for example, a business transfer item confirmation screen as shown in FIG. 4 on which the acquired business information and the business transfer items are described on the roll call terminal monitor 42 and the management terminal monitor 32 ( Step S216). Here, the task transfer item confirmation screen shown in FIG. 4 displays a driver information display screen 71 displaying driver information such as the name of the roll call person, a task information display 74 displaying task information, and a task transfer item. And a health guidance information display 72 for displaying health guidance information of a roll call person. The work transfer item confirmation screen also includes a partner terminal image display unit 76a that displays the video of the partner terminal, and an own terminal image display unit 76b that displays the video of the own terminal. Then, the video (moving image) of the roll call person photographed by the roll call terminal camera device 46 is displayed on the partner terminal image display unit 76 a of the management terminal monitor 32 and the own terminal image display unit 76 b of the call terminal monitor 42. Further, the image (moving image) of the operation manager captured by the management terminal camera device 36 is displayed on the counterpart terminal image display unit 76 a of the roll call terminal monitor 42 and the own terminal image display unit 76 b of the management terminal monitor 32. Further, the voice acquired by the call terminal microphone device 48 is output to the speaker of the management terminal 30, and the voice acquired by the management terminal microphone device 38 is output to the speaker of the call terminal 40. And by two-way communication between the terminals using these camera devices and microphone devices, the callee and the operation manager can make a driver's call by voice conversation while confirming each other's face (video) .

  At this time, for example, if the reexamination consultation instruction information is present on the health instruction information display 72 of the roll call person, the operation manager instructs the roll call person to receive the reexamination as soon as possible. In addition, when other health guidance information exists, health confirmation is performed according to the health guidance information display 72, such as, for example, the presence or absence of medication and confirmation of physical condition. Since the health guidance information display 72 is basically always displayed on the screen during the roll call operation, the health check may be performed anytime during the roll call. Further, since the health guidance information display 72 is displayed on both the roll call terminal monitor 42 and the management terminal monitor 32, the roll call person can re-recognize matters to be noted in his health.

  Then, the roll call person confirms the notification items at the time of delivery, the necessary documents, the necessary jigs, etc. displayed on the business transfer item display 75, and performs the check operation if necessary. It should be noted that after confirmation of the work transfer item is completed, the call operation processing unit 39 displays the screen on which the special command content display of the work transfer item is displayed on both the management terminal monitor 32 and the roll call terminal monitor 42. Also good. In addition, the special command contents displayed on the special command contents display are, for example, the notice on the present delivery, the past accident case, the trouble case on delivery, the caution on safe driving, the emergency action, etc. This is a matter that requires special attention in transportation operations.

  Next, the roll call operation processing unit 39 displays a health condition measurement screen as shown in FIG. 5 on the roll call terminal monitor 42, for example. Then, the callee first measures his or her blood pressure using the blood pressure measurement device 47 connected to the call terminal 40. The blood pressure data such as the systolic blood pressure, diastolic blood pressure, and pulse rate of the callee measured by the blood pressure measurement device 47 is transmitted to the call operation processing unit 39, and the call operation processing unit 39 acquires the acquired blood pressure data as the management terminal monitor 32. , And the blood pressure display unit 80 of the roll call terminal monitor 42 (step S222). Preferably, the blood pressure display unit 80 displays a graph display 80a in which the blood pressure data of the roll callee in the past are graphed together with the present blood pressure data. Under the present circumstances, if the cautions regarding blood pressure are displayed on the health guidance information display 72, the operation manager should appropriately perform the necessary health guidance and physical condition from the measured blood pressure data and the cautions displayed on the health guidance information display 72. Confirm etc.

  Next, the call-in person breathes into the alcohol measuring device 49 connected to the call-in terminal 40. Thus, the alcohol measuring device 49 measures the alcohol concentration in the breathed inhaled air, and transmits the data of the alcohol concentration to the drop-off operation processing unit 39. The roll call operation processing unit 39 displays the acquired alcohol concentration data on the management terminal monitor 32 and the alcohol concentration display unit 83 of the roll call terminal monitor 42 (step S226).

  Next, the roll call person uses the thermometer 43 connected to the roll call terminal 40 to measure the body temperature. The thermometer 43 measures the temperature of the roll-caller and sends it to the roll-call operation processing unit 39. The roll call operation processing unit 39 displays the acquired data of the body temperature on the management terminal monitor 32 and the body temperature display unit 81 of the roll call terminal monitor 42 (step S228). In addition, it is preferable to display the graphical representation 81a which graphed past body temperature data of a roll-caller with the body temperature display part 81 on this body temperature data. At this time, if the health instruction information display 72 indicates that there is a warning about temperature, the operation manager can properly perform necessary health guidance and physical condition from the measured temperature data and the warning displayed on the health guidance information display 72. Confirm etc.

  If no abnormality is found in the blood pressure, the alcohol concentration, or the body temperature of the roll-caller, the operation manager ends the driver's call (step S230). Thereby, the roll call operation processing unit 39 records the driver, the transportation operation information, the roll call date and time, the confirmation record of the operation transmission matter, the blood pressure data, the alcohol concentration data and the body temperature data in the roll call data server 92 ( Step S232). Then, the connection between the management terminal 30 and the call terminal 40 is disconnected (step S234), and the driver call system unit 90a is put on standby (step S236). The blood pressure data, the data of the body temperature, and the history thereof recorded in the roll call data server 92 can be browsed from the health management terminal 50 as needed.

  Further, the health management system unit 90 b can make an interview through the health management terminal 50 and the interview terminal 60. An interview via the health management terminal 50 and the interview terminal 60 is performed as follows. First, the health manager sits in front of the health management terminal 50, and the interviewer (member including the driver) sits in front of the interview terminal 60. Then, the health management terminal 50 and the interview terminal 60 are connected. Thereby, the image (moving image) of the health manager taken by the health management terminal camera device 56 and the image (moving image) of the interviewer taken by the interview terminal camera device 66 are both the health management terminal monitor 52 and the interview terminal monitor 62 Is displayed on. Further, the health management terminal microphone device 58 and the speaker of the interview terminal 60 are connected, and the interview terminal microphone device 68 and the speaker of the health management terminal 50 are connected. As a result, the health management terminal 50 and the interview terminal 60 can perform two-way voice communication, and the health manager and the interviewer can perform voice conversation through these microphone devices. Then, the health manager and the interviewer mainly talk about the health by voice conversation through the both terminal microphone devices while watching the images of the health manager and the interviewer displayed on both terminal monitors. The content of the interview is appropriately input to the health management terminal 50 by the health manager and recorded in the health information data server 94 as a part of the interviewer's health information.

  As described above, in the driver call system with health management function 100 according to the present invention, the driver call system unit 90a that performs the driver's roll call and the health management system unit 90b that manages the health information of the members. It cooperates and displays health instruction information of a roll call person on a roll call screen. Thereby, the operation manager can perform appropriate health check and health instruction at the time of roll call. In particular, a roll call person whose reexamination consultation instruction information is displayed is instructed to receive an early reexamination visit. Further, since the health guidance information is also displayed on the roll call terminal monitor 42 on the roll call party, the roll call person can re-recognize the matter to be noted in the transportation work. Then, by displaying health guidance information at the time of roll call and appropriately giving guidance, it is possible to grasp, maintain and improve the driver's health condition and to improve the health awareness of the driver himself.

  In addition, the health management system unit 90b provided with the interview terminal 60 can easily conduct health interviews with members of remote places where health care workers can not frequently visit. Thereby, it is possible to more finely grasp and care the health status of members belonging to a remote place.

  The above-described driver call system with health management function 100, driver call system unit 90a, health management system unit 90b, etc. are specific examples of the present invention, so the device configuration, operation, flow of each step, each The method of processing the steps is not limited to this, and the present invention can be modified and implemented without departing from the scope of the present invention.

30 Management terminal
32 Management terminal monitor
34 Management terminal input means
36 Management terminal camera device
38 Management terminal microphone device
39 call processing unit
40 point call terminal
42 call terminal monitor
43 thermometer
44 call terminal input means
46 roll call terminal camera device
47 Blood pressure measuring device
48 call terminal microphone device
49 alcohol measuring device
50 health management terminal
52 Health management terminal monitor
54 Health management terminal input means
56 Health management terminal camera device
58 Health management terminal microphone device
59 Health Management Processing Department
60 interview terminals
62 Interview terminal monitor
66 interview terminal camera device
68 interview terminal microphone device
90a Driver Call System Department
90b Health Management System Department
92 call data server
94 Health Information Data Server
100 Driver call system with health management function

Claims (3)

A driver call system with a health management function, comprising: a driver call system unit that performs a roll call of a driver driving a transport vehicle; and a health management system unit having health information of the driver,
The driver call system unit includes a management terminal monitor, a management terminal input means, a management terminal camera device and a management terminal microphone device, a call terminal monitor, a call terminal input device, a call terminal camera device and a call terminal A call terminal having a microphone device, a call operation processing unit connected to the management terminal and the call terminal and performing call processing, a call data server connected to the call operation processing unit, and a call terminal connected to the call terminal A blood pressure measuring device for measuring the blood pressure of the person, an alcohol measuring device for measuring the alcohol concentration in the breath of the driver connected to the roll call terminal, and a thermometer for measuring the temperature of the driver connected to the roll call terminal Carrying out a call of the driver by two-way data communication between the management terminal and the call terminal,
The health management system unit is connected to a health management terminal including a health management terminal monitor, a health management terminal input means, a health management terminal camera device, and a health management terminal microphone device, and the call processing processor to transmit and receive data. And a health information processing server for performing health management processing and at least a driver's health information recording server,
The health information includes prior disease information, the determination result of metabolic syndrome, and the sleep apnea syndrome test result,
Health management processing is based on the health information, and as information to pay particular attention when driving a transport vehicle, health confirmation of medication, warning to a person with a history of metabolic syndrome, a person who is alert for metabolic syndrome and a person who is alert for sleep apnea syndrome Assign to instructional information,
When the driver call system performs the call operation of the driver, the health information of the driver to be called is retrieved from the health information data server, and the health guidance information is present for the driver when the health information is present. A health care function-equipped driver's call system characterized by always displaying information on a management terminal monitor and a call terminal monitor during call operation. The driver's call system with a health management function according to claim 1, wherein the health guidance information includes reexamination consultation instruction information indicating a reexamination in a regular health checkup. The health management system unit further includes an interview terminal including an interview terminal monitor, an interview terminal camera device, and an interview terminal microphone device,
Connect the health management terminal and the interview terminal, and display the image of the health manager photographed by the health management terminal camera device and the image of the interviewer photographed by the interview terminal camera device on the health management terminal monitor and the interview terminal monitor The health management according to claim 1 or 2, wherein interviews are enabled through the health management terminal and the interview terminal by voice conversation between the health management terminal microphone device and the interview terminal microphone device. Driver call system with function.

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