JP6488692B2 - Business management system and program - Google Patents

Description

The present invention relates to a business management system and a program.

In maintenance work such as inspection, replacement, and repair of an apparatus, an operator carries articles (equipment such as a driver and members such as a belt) used on the day and goes around customers.
For example, Patent Document 1 proposes a system for reliably bringing an article necessary for maintenance work to an operator and returning it reliably when the article is taken out and returned after use. .
For example, Patent Document 2 proposes a system that proposes necessary articles based on the operating time of an apparatus used by a customer.

JP 2011-8331 A JP 2007-86908 A

However, an unscheduled job other than the originally scheduled maintenance job may occur at the maintenance site, and an article necessary for the initially scheduled maintenance job may not be able to cope with such an unscheduled job. In such a case, it is necessary to separately arrange goods necessary for the unscheduled business, and there is a problem that the unscheduled business cannot be performed quickly.
On the other hand, it may be possible to take out goods so that it can handle unscheduled work that may occur, but the more unscheduled work that may occur, the more items will be taken out. There is a problem that it is not realistic.
Cited Document 1 is a technique that can reliably bring out necessary articles without omission, and the technique does not solve the above-described problems. Further, Patent Document 2 is a technology for predicting and taking out articles that are required when the operation time of the apparatus is long, and the above-described problem cannot be solved even by this technology.

An object of the present invention is to provide a business management system and program that can further increase the possibility of being able to respond quickly even when an unscheduled business occurs while the number of items to be taken out is limited. .

In order to solve the above problems, the business management system according to the present invention includes a storage unit in which a list of standard articles associated with each business is stored in advance, and a list of standard articles associated with the business. The search means for searching from the articles stored in the article use history information in the past work as the spare article, and the output means for outputting the list of spare articles searched by the search means , It is characterized by providing .
In addition, the business management system according to another aspect of the present invention includes a first storage unit in which a standard article associated with each business is registered in advance for each business, and a use history of the product for each product. Second storage means that is registered as article use history information in association with the work using the document, and output means for outputting information on the article to be prepared in relation to the prescribed work in response to a prescribed user operation , A first search unit that searches the first storage unit for a standard article registered in association with the predetermined job, and a standard article that is associated with the predetermined job in the first storage unit. A second search means for searching from the article use history information as a spare article for an article that has not been registered but has been used in the same or a part of the same work as the predetermined work. Means before The standard article information retrieved by the first retrieval means and the spare article information retrieved by the second retrieval means are output as article information to be prepared in connection with the predetermined job. And
In addition, the business management system according to another aspect of the present invention includes a first storage unit in which a standard article associated with each business is registered in advance for each business, and a use history of the product for each product. Second storage means that is registered as article use history information in association with the work using the document, and output means for outputting information on the article to be prepared in relation to the prescribed work in response to a prescribed user operation , A first search unit that searches the first storage unit for a standard article registered in association with the predetermined job, and a standard article that is associated with the predetermined job in the first storage unit. A second search means for searching for an article that has not been registered but has been used in an operation performed on a schedule related to the scheduled execution date of the predetermined operation as a spare item from the item use history information. , The output The stage outputs the standard article information searched by the first search means and the spare article information searched by the second search means as information of articles to be prepared in relation to the predetermined job. It is characterized by that.
In addition, the program according to the present invention provides a computer that stores, as a spare article, an article that is not in the list of standard articles in a storage unit in which a list of standard articles associated with the job is stored in advance for each job. It is made to function as a search means for searching from articles stored in the article use history information in the business, and an output means for outputting a list of spare articles searched by the search means.
According to another aspect of the present invention, there is provided a program that associates a computer with an output unit that outputs information on an article to be prepared in relation to a predetermined job in response to a predetermined user operation. The registered standard article is associated with the predetermined work, the first search means for searching from the first storage means in which the standard article associated with the work is registered in advance for each work. As a standard article, an article that has not been registered in the first storage means but has been used in the same or part of the predetermined work as a spare article, and a use history of the article for each article Functions as second search means for searching from the second storage means registered as article use history information in association with the business using the article, and the output means is searched by the first search means. And information and the second search means with the retrieved preliminary article of standard goods information, and outputs the information of the article to be prepared in connection with the predetermined business, characterized in that.
According to another aspect of the present invention, there is provided a program that associates a computer with an output unit that outputs information on an article to be prepared in relation to a predetermined job in response to a predetermined user operation. The registered standard article is associated with the predetermined work, the first search means for searching from the first storage means in which the standard article associated with the work is registered in advance for each work. As a standard article, an article that has not been registered in the first storage means but has been used in a work carried out on a schedule related to the scheduled execution date of the predetermined work is used as a spare article. Functioning as second search means for searching from second storage means registered as article use history information in association with work using the article, and the output means includes the first search means And outputs the information of the searched pre-article by the information and the second search means more retrieved standard article as the information of the article to be prepared in connection with the predetermined business, characterized in that.

  According to the present invention, it is possible to further increase the possibility of being able to respond quickly even when an unscheduled operation occurs while the number of articles to be taken out is limited.

It is a block diagram which shows the business management system of embodiment of this invention. It is a figure which shows the structure of a data storage part. It is a figure which shows the structure of a work master table. It is a figure which shows the structure of the object master table. It is a figure which shows the structure of a standard equipment table. It is a figure which shows the structure of a standard member table. It is a figure which shows the structure of an equipment master table. It is a figure which shows the structure of a member master table. It is a figure which shows the structure of a business statement data table. It is a figure which shows the structure of a worker details data table. It is a figure which shows the structure of an equipment description data table. It is a figure which shows the structure of a member detailed data table. It is a figure which shows the structure of a nonstandard equipment candidate table. It is a figure which shows the structure of a nonstandard member candidate table | surface. It is a figure which shows the structure of a related business candidate table. It is a figure which shows the structure of a preliminary work candidate table. It is a figure which shows the structure of a required equipment candidate table | surface. It is a figure which shows the structure of a required member candidate table | surface. It is a flowchart which shows the flow of the process which transmits / receives required article information performed with a server apparatus and a terminal device. It is a flowchart which shows an operator confirmation process. It is a flowchart which shows the business day enumeration process. It is a flowchart which shows a standard article list creation process. It is a flowchart which shows a nonstandard goods list creation process. It is a flowchart which shows a related business article list creation process. It is a flowchart which shows preliminary business article list creation processing. It is a flowchart which shows a screen output process. It is a flowchart which shows a screen display process. It is a figure which shows an example of the list of required articles | goods displayed on the display part of the terminal device.

  Embodiments according to the present invention will be described below in detail with reference to the accompanying drawings. The present invention is not limited to the illustrated example.

First, with reference to FIGS. 1-18, the system configuration | structure of the work management system 1 of this Embodiment is demonstrated.
The business management system 1 of this embodiment is a system that manages maintenance work such as inspection, replacement, and repair of devices.

FIG. 1 is a block diagram showing a business management system 1.
As shown in FIG. 1, the business management system 1 includes a server device (business management device) 10 and a terminal device 20, and the server device 10 and the terminal device 20 are connected to each other via a communication network N. Yes.

The server device 10 is a device that transmits necessary items used for maintenance work as necessary item information to the terminal device 20 in response to a request from the terminal device 20 held by a maintenance work worker.
Here, “necessary goods” means “standard goods” that are definitely required when performing scheduled scheduled maintenance work, and “spare goods” that may be required for unscheduled maintenance work other than scheduled maintenance work. Is included.
The “article” includes “equipment” that can be used repeatedly such as a driver and a wrench used for maintenance work, and “members” that indicate consumables such as belts and rollers used for maintenance work.
The terminal device 20 is a device that transmits a required article information transmission request to the server apparatus 10 and displays the necessary article information received from the server apparatus 10. Examples of the terminal device 20 include a mobile phone and a tablet PC (Personal Computer).
In FIG. 1, the business management system 1 shows a configuration including one terminal device 20, but it is needless to say that a configuration including a plurality of terminal devices 20 may be used.

An internal functional configuration of the server apparatus 10 will be described.
The server device 10 includes, for example, a CPU (Central Processing Unit) 11 as a prediction unit and an output unit, an operation unit 12, a RAM (Random Access Memory) 13, a display unit 14, a storage unit 15, and a communication unit 16. And comprising. Each part of the server device 10 is connected to each other via a bus 17.

  The CPU 11 controls each unit of the server device 10. The CPU 11 reads a designated program out of the various programs from the storage unit 15 and expands it in the RAM 13 and executes various processes in cooperation with the expanded program.

  The CPU 11 receives a transmission request for necessary article information transmitted from the terminal device 20 by the communication unit 16, executes the necessary article information creation program 151 in response to the transmission request, and performs various processes (worker confirmation process) described later. , Current item enumeration processing, standard item list creation processing, non-standard item list creation processing, related business item list creation processing, preliminary business item list creation processing, and screen output processing) are executed, and necessary item information is created. Then, the CPU 11 transmits necessary article information to the terminal device 20.

  The operation unit 12 includes a keyboard having keys for inputting various characters and the like, and outputs operation information corresponding to each key input to the CPU 11.

  The RAM 13 is a storage unit such as a volatile semiconductor memory, and has a work area for storing various data and various programs.

  The display unit 14 includes a display panel such as an LCD (Liquid Crystal Display) or an EL (ElectroLuminescent) display, and performs various displays on the display panel according to display information input from the CPU 11.

The storage unit 15 is configured by an HDD (Hard Disk Drive) or the like, and can read and write various data and various program information.
The storage unit 15 includes a program storage unit 15A and a data storage unit 15B as storage means.
The program storage unit 15A stores a necessary article information creation program 151.
FIG. 2 is a diagram illustrating a configuration of the data storage unit 15B.
As shown in FIG. 2, the data storage unit 15B includes various tables (work master table T1, target master table T2, standard equipment table T3, standard member table T4, equipment master table T5, member master table T6, business detail data. Table T7, worker specification data table T8, equipment specification data table T9, parts specification data table T10, nonstandard equipment candidate table 30, nonstandard material candidate table 40, related work candidate table 50, preliminary work candidate table 60, necessary equipment A candidate table 70 and a necessary member candidate table 80) are stored. Details of the various tables will be described later.

  The communication unit 16 includes a network card and transmits / receives information to / from the terminal device 20 as a device on the communication network N.

Next, an internal functional configuration of the terminal device 20 will be described.
The terminal device 20 includes, for example, a CPU 21, an operation unit 22, a RAM 23, a display unit 24, a storage unit 25, and a communication unit 26. Each unit of the terminal device 20 is connected to each other via a bus 27.

  The CPU 21, operation unit 22, RAM 23, display unit 24, storage unit 25, and communication unit 26 have the same configuration as the CPU 11, operation unit 12, RAM 13, display unit 14, storage unit 15, and communication unit 16 of the server device 10. In order to avoid duplication of explanation, different configurations will be mainly described.

  The CPU 21 accepts the operator's operation, and transmits a required article information transmission request to the server device 10 through the communication unit 26. In addition, when the CPU 21 receives the necessary product information transmitted from the server device 10 in response to the transmission request for the necessary product information, the CPU 21 executes the necessary product information display program 251 and displays the necessary product information on the display unit 24.

  The storage unit 25 stores a necessary article information display program 251. The communication unit 26 transmits and receives information to and from the server device 10 as a device on the communication network N.

  Next, the configuration of various tables stored in the storage unit 15 of the server device 10 will be described with reference to FIGS.

FIG. 3 is a diagram showing the configuration of the work master table T1.
The work master table T1 is a table having information for specifying the contents of maintenance work. As shown in FIG. 3, the work master table T1 has items of work work classification and work work.
The work work classification is information for roughly classifying the work work contents, and is classified into installation, repair, and the like here.
The business work is information indicating more specific business work contents, and is classified into power supply work, communication work, operation failure E01, and operation failure E02 here.

FIG. 4 is a diagram showing the configuration of the target master table T2.
The target master table T2 is a table having information for specifying a device that is a target of maintenance work. As illustrated in FIG. 4, the target master table T2 includes items of a business target classification and a business target.
The business object classification is information indicating the type of device that is the object of maintenance work, and is classified into a printer and a tablet here.
The business object is information indicating a specific model of the apparatus that is the object of the maintenance work, and here, “PRxxx”, “PRXXX”, “TBΔΔΔ”, “TB ×” “XX”.

FIG. 5 is a diagram showing the configuration of the standard equipment table T3.
The standard equipment table T3 is a table having information for designating standard equipment to be used according to the combination of the equipment and the content of maintenance work for the equipment.
As shown in FIG. 5, the standard equipment table T3 includes items of a business object classification, a business object, a business work classification, a business work, a standard equipment number, a standard equipment code, and a standard equipment quantity. .
Among these, the contents of the business object classification, the business object, the business work classification, and the business work are the same as those in FIGS.
A standard equipment number is assigned to each equipment to be used in the same business (business target classification, business target, business work classification, business work is the same business). It means that it is the first equipment.
The standard equipment code is information assigned to each equipment to identify the equipment.
The standard equipment quantity is information indicating the required number of equipment.
In the example of FIG. 5, for example, when “repair” corresponding to the failure of “operation failure E01” is performed on the “printer” of “PRxxx”, the device of the standard equipment code “10001” is first. It is specified to use one.

FIG. 6 is a diagram showing a configuration of the standard member table T4.
The standard member table T4 is a table having information for designating members to be used as standard in accordance with the combination of the device and the content of maintenance work for the device.
As shown in FIG. 6, the standard member table T4 includes items of a business object classification, a business object, a business work classification, a business work, a standard member number, a standard member code, and a standard member quantity. .
Among these, the contents of the business object classification, the business object, the business work classification, and the business work are the same as those in FIGS.
The standard member number is assigned to each member to be used in the same business (business object classification, business object, business work classification, business work is the same business). For example, if it is “1”, it is used in that business. It means that it is the first member.
The standard member code is information that is allocated to each member and identifies the member.
The standard member quantity is information indicating the required number of members.
In the example of FIG. 6, for example, when “repair” corresponding to the failure of “operation failure E01” is performed on the “printer” of “PRxxx”, the member of the standard member code “10001” is first. It is specified to use one.

FIG. 7 is a diagram showing the configuration of the equipment master table T5.
The equipment master table T5 is a table having information for specifying equipment used in maintenance work.
As shown in FIG. 7, the equipment master table T5 has items of equipment code, equipment name, and remarks.
The equipment code is an identification code for each equipment, and the equipment name is the name of the equipment. Remarks are supplementary information for each equipment.
In the example of FIG. 7, “plus driver”, “hexagon wrench”, “precision driver”, “tester”, and “electric drill” are associated with the equipment codes “10001” to “10005”.

FIG. 8 is a diagram showing a configuration of the member master table T6.
The member master table T6 is a table having information for specifying a member used in maintenance work.
As shown in FIG. 8, the member master table T6 has items of a member code, a member name, and remarks.
The member code is an identification code for each member, and the member name is the name of the member. The remarks are supplementary information for each member.
In the example of FIG. 8, “belt A”, “fixing unit”, “belt B”, and “roller A” are associated with the member codes “10001” to “10004”, respectively.

FIG. 9 is a diagram showing the configuration of the business statement data table T7.
The business statement data table T7 is a business slip that stores business data (article usage history information) indicating details of the maintenance business content.
As shown in FIG. 9, in the business statement data table T7, each business data includes a slip code, a customer name, a business object classification, a business object, a business work classification, a business work, and a scheduled work start date and time. And scheduled work end date and time.
Among these, the contents of the business object classification, the business object, the business work classification, and the business work are the same as those in FIGS. In the following description, the business object classification, the business object, the business work classification, and the business work may be collectively referred to as “business contents of business data”.
The slip code is an identification code of each business data stored in the business detail data table T7. Further, the scheduled work start date and time is the scheduled date and time when the work is started, and the scheduled work end date and time is the scheduled date and time when the work is finished.
In the example of FIG. 9, for example, “repair” corresponding to the failure of “operation failure E01” for “PRXXX” “printer” of “XX” is stored in the business statement data table T7. Business data that starts at “10:00 on 2014/8/20” and ends at “11:00 on 2014/8/20” is stored as a slip code “10001”.

FIG. 10 is a diagram showing the configuration of the worker details data table T8.
The worker detail data table T8 is a business slip in which worker data (article use history information) indicating a worker performing maintenance work is stored.
As shown in FIG. 10, in the worker details data table T8, each worker data is configured to have a slip code, a worker code, a scheduled work start date and time, and a scheduled work end date and time. .
The slip code is an identification code for each worker data stored in the worker details data table T8. The worker code is an identification code for each worker. Further, the scheduled work start date and time is the scheduled date and time when the work is started, and the scheduled work end date and time is the scheduled date and time when the work is finished.
In the example of FIG. 10, for example, the worker with the worker code “10001” starts work at “10 o'clock on 2014/9/1” in the worker detail data table T8, and “2014/9/10” Worker data indicating that the work is to be finished at “11 o'clock” is stored as a slip code “10001”.

FIG. 11 is a diagram showing the configuration of the equipment detail data table T9.
The equipment detail data table T9 is a business slip in which equipment data (article usage history information) indicating equipment used for maintenance work is stored.
As shown in FIG. 11, in the equipment detail data table T9, each equipment data has a slip code, a equipment code, and a quantity of equipment.
In the example of FIG. 11, for example, equipment data of equipment quantity “1” with equipment code “10001” is stored as a slip code “10001” in the equipment specification data table T9.

FIG. 12 is a diagram showing a configuration of the member detail data table T10.
The member detail data table T10 is a business slip in which member data (article usage history information) indicating members used for maintenance work is stored.
As shown in FIG. 12, in the member detail data table T10, each member data includes a slip code, a member code, and a member quantity.
In the example of FIG. 12, in the member detail data table T10, for example, the member data of the equipment quantity “1” with the member code “10001” is stored as the slip code “10001”.

FIG. 13 is a diagram showing the configuration of the non-standard equipment candidate table 30.
Non-standard equipment candidate table 30 shows candidates for equipment (non-standard equipment) that are predicted to be used in the same maintenance work in addition to the equipment that is normally used (standard equipment) in a certain maintenance work. It is a table which has the nonstandard equipment candidate data shown. The non-standard equipment candidate table 30 is created by a non-standard article list creation process (step S400 in FIG. 19) described later.
As shown in FIG. 13, in the non-standard equipment candidate table 30, each non-standard equipment candidate data includes a equipment code and a quantity of equipment.

FIG. 14 is a diagram illustrating a configuration of the nonstandard member candidate table 40.
The non-standard member candidate table 40 shows candidates for members (non-standard members) that are predicted to be used in the same maintenance work in addition to members (standard members) that are normally used in a certain maintenance work. It is a table which has the nonstandard member candidate data shown. The non-standard member candidate table 40 is created by a non-standard article list creation process (step S400 in FIG. 19) described later.
As shown in FIG. 14, in the non-standard member candidate table 40, the non-standard member candidate data includes a member code and a member quantity.

FIG. 15 is a diagram illustrating a configuration of the related task candidate table 50.
The related work candidate table 50 is a table having related work data indicating candidates for a maintenance work (related work) that is partially the same as the maintenance work (scheduled maintenance work) to be performed on the day. The related business candidate table 50 is created in a related business product list creation process (step S500 in FIG. 19) described later.
As shown in FIG. 15, in the related task candidate table 50, each related task data is configured to include a task task classification task, a task task, a task target classification, a task target, and a number of times. The

FIG. 16 is a diagram showing the configuration of the preliminary work candidate table 60.
The preliminary work candidate table 60 is a table having preliminary work data indicating candidates for maintenance work (preliminary work) performed on a predetermined past schedule related to the schedule for the day of maintenance work. The preliminary work candidate table 60 is created in a preliminary work item list creation process (step S600 in FIG. 19) described later.
As shown in FIG. 16, in the preliminary work candidate table 60, each preliminary work data includes a work work classification, a work work, a work object classification, a work object, and a number of times.

FIG. 17 is a diagram showing a configuration of the necessary equipment candidate table 70.
The necessary equipment candidate table 70 is a table having necessary equipment data specified as necessary equipment. The necessary equipment candidate table 70 is created in a screen output process (step S700 in FIG. 19) described later.
As shown in FIG. 17, in the necessary equipment candidate table 70, the necessary equipment data includes equipment names, business object classifications, business objects, business work classifications, business work, and remarks. The
Among these, the contents of the equipment names are the same as those in FIG. Further, the business object classification, the business object, the business work classification, and the content of the business work are the same as those in FIGS.
The remarks describe the contents of the work (standard work, non-standard work, related work, preliminary work). In addition, when the content of the business is a standard business, a non-standard business, or a related business, the customer name and the scheduled start and end date / time of the work are described.

FIG. 18 is a diagram showing the configuration of the necessary member candidate table 80.
The necessary member candidate table 80 is a table having necessary member data specified as necessary members. The necessary member candidate table 80 is created in a screen output process (step S700 in FIG. 19) described later.
As shown in FIG. 18, in the necessary member candidate table 80, the necessary member data includes a member name, a business object classification, a business object, a business work classification, a business work, and a remark. The
Among these, the contents of the member names are the same as those in FIG. Further, the business object classification, the business object, the business work classification, and the content of the business work are the same as those in FIGS.
The remarks describe the contents of the work (standard work, non-standard work, related work, preliminary work). In addition, when the content of the business is a standard business, a non-standard business, or a related business, the customer name and the scheduled start and end date / time of the work are described.

  Next, the operation of the business management system 1 will be described with reference to FIGS.

  FIG. 19 is a flowchart showing a flow of processing for transmitting and receiving necessary article information executed by the server device 10 and the terminal device 20.

As shown in FIG. 19, when an instruction to transmit a required article information transmission request is input by an operation to the operation unit 22 by an operator in the terminal device 20, the CPU 21 communicates with the server device 10 by the communication unit 26. And a transmission request for necessary article information is transmitted to the server device 10.
Then, in the server device 10, the CPU 11 receives a required article information transmission request from the terminal device 20 via the communication unit 16, executes the necessary article information creation program 151 in response to the transmission request, and confirms the worker. Process (step S100), Day business listing process (step S200), Standard article list creation process (step S300), Non-standard article list creation process (step S400), Related business article list creation process (step S500), Preliminary business article A list creation process (step S600) and a screen output process (step S700) are executed to create necessary article information.
Thereafter, when the communication unit 16 performs communication access to the terminal device 20 and transmits necessary article information to the terminal device 20, the CPU 21 receives the necessary article information via the communication unit 26 in the terminal device 20, and displays the display unit. 24 displays a list G1 of necessary articles (step S800).

  Hereinafter, each process of step S100-step S800 is demonstrated in detail.

FIG. 20 is a flowchart showing worker confirmation processing.
As shown in FIG. 20, the CPU 11 receives a transmission request for necessary article information transmitted from the terminal device 20 (step S101), and acquires an operator code attached to the information (step S102). This process is terminated.
Through such worker confirmation processing, the server device 10 recognizes the terminal device 20 (the worker who carries the terminal device 20).

FIG. 21 is a flowchart showing the current day job listing process.
As shown in FIG. 21, the CPU 11 refers to the worker specification data table T8 (FIG. 10), and the work code acquired in the worker confirmation process matches and the work start scheduled date and time is the current day. The slip code of the person data is acquired (step S201).

  Next, the CPU 11 refers to the business statement data table T7 (FIG. 9), and acquires the business content (business target classification, business target, business work classification, business work) of the business data that matches the slip code acquired in S201. (Step S202).

Next, the CPU 11 determines whether or not there is another unacquired slip code in step S201 (step S203). If there is another slip code (step S203: YES), the CPU 11 returns to step S201 and thereafter. Repeat the process. On the other hand, when there is no other slip code (step S203: NO), this process is terminated.
By this day business listing process, the business content of all business data performed by the worker on the day is acquired.

[Standard article list creation process]
The standard article list creation process is a process of creating a standard article list that is surely necessary for scheduled maintenance work scheduled for the day.
FIG. 22 is a flowchart showing standard article list creation processing.
As shown in FIG. 22, the CPU 11 refers to the standard equipment table T3 (FIG. 5) and the standard member table T4 (FIG. 6), and for each business content of the business data acquired in the business listing process on the day, The standard equipment code and the standard equipment quantity of the standard equipment necessary for the process and the standard member code and the standard member quantity of the standard member are acquired (step S301).

  Next, the CPU 11 determines whether or not there are other standard equipment codes and standard equipment quantities that have not been acquired in step S301 and other standard member codes and standard member quantities (step S302). If there is (step S302: YES), the process returns to step S301 and the subsequent processing is repeated.

  On the other hand, when there is no unacquired portion (step S302: NO), the CPU 11 refers to the equipment master table T5 (FIG. 7) and the member master table T6 (FIG. 8), and from the acquired standard equipment code and standard member code, The equipment name and the member name are acquired (step S303).

  Next, the CPU 11 creates list data (standard article list data) in which the equipment name and member name acquired in step S303 are associated with the business content (step S304), and screen output processing (step S700) described later. (Step S305) and the process is terminated.

[Nonstandard item list creation process]
Non-standard goods list creation processing creates a list of non-standard goods (non-standard goods) used during the same maintenance work with the same content as scheduled maintenance work from past article use history information. It is processing.
With this process, when a certain maintenance work is performed, it is possible to cope with an unscheduled maintenance work that is not normally assumed in the maintenance work.
FIG. 23 is a flowchart showing a non-standard article list creation process.
As shown in FIG. 23, the CPU 11 refers to the business statement data table T7 (FIG. 9), and the business content matches the business content of the business data acquired by the business listing process on the day, and the work A slip code of business data with a scheduled start date and time is acquired (step S401).

  Next, the CPU 11 refers to the equipment specification data table T9 (FIG. 11) and the material specification data table T10 (FIG. 12), and acquires equipment data and member data having a slip code that matches the slip code acquired in step S401. (Step S402).

Next, the CPU 11 compares the equipment data and member data acquired in step S402 with the data acquired in the standard material list creation process, and determines whether there is a difference (step S403).
Specifically, the CPU 11 compares the equipment data and member data acquired in step S402 with the standard equipment code and standard member code acquired in the standard article list creation process, and whether there is a different code, Even if the codes are the same, it is determined whether there is a large quantity.

If there is no different item (step S403: NO), the CPU 11 proceeds to step S405 described later.
On the other hand, if there is a different one (step S403: YES), the CPU 11 stores the different equipment code and quantity in the non-standard equipment candidate table 30 (FIG. 13) and the non-standard member candidate in which the different member code and quantity are stored. Table 40 (FIG. 14) is created (step S404).

  Next, the CPU 11 determines whether there is another slip code that has not been acquired in S401 (step S405).

If there is another slip code (step S405: YES), the CPU 11 returns to step S401 and repeats the subsequent processing.
On the other hand, if there is no other slip code (step S405: NO), the CPU 11 selects the top number of items with a large quantity from the non-standard equipment candidate table 30 and the non-standard member candidate table 40 created in step S404. (For example, 5 cases) are extracted (step S406).

  Next, the CPU 11 refers to the equipment master table T5 (FIG. 7) and the member master table T6 (FIG. 8), and acquires the equipment name and member name from the equipment code and member code extracted in step S406 (step S406). S407).

  Next, the CPU 11 creates list data (non-standard article list data) in which the equipment name and the member name acquired in step S407 are associated with the business content (step S408).

  Next, the CPU 11 deletes the non-standard equipment candidate table 30 and the non-standard member candidate table 40 created in step S404 (step S409), and proceeds to a screen output process (step S700) described later (step S410). This process ends.

[Related business article list creation process]
The related business article list creation process is a process for creating a list of articles used for maintenance work (related work) that is partly the same as the maintenance work (scheduled maintenance work) performed on the day.
With this process, when a maintenance work for a certain device is being performed, it is possible to cope with a case where an unscheduled maintenance job occurs due to the discovery of a defect with a content different from that requested.
FIG. 24 is a flowchart showing related business equipment list creation processing.
As shown in FIG. 24, the CPU 11 refers to the business details data table T7 (FIG. 9) and compares the business content with the business content of the business data listed in the list obtained in the above-mentioned business listing process. Are acquired and work data (related work data) whose work start scheduled date and time is in the past is acquired (step S501).
“Part of business content matches” is, for example, a case where the business object classification and the business object are the same, and the business work and the business work classification are different.

  Next, the CPU 11 creates a related business candidate table 50 (FIG. 15) storing the business content of the related business data acquired in step S501 (step S502). The number of times is set to 1 for the first time, and is incremented by 1 when the same job occurs.

Next, the CPU 11 determines whether or not there is other related business data that has not been acquired in S501 (step S503). If there is other related business data (step S503: YES), the CPU 11 returns to step S501. The subsequent processing is repeated.
On the other hand, when there is no other related business data (step S503: NO), the CPU 11 extracts the top few (for example, 3) having the highest number of times from the related business candidate table 50 created in step S502. (Step S504).

  Next, the CPU 11 refers to the standard equipment table T3 (FIG. 5) and the standard member table T4 (FIG. 6), and according to the business contents of the related business data extracted in step S504, the standard equipment code, the standard equipment quantity, A standard member code and a standard member quantity are acquired (step S505).

Next, the CPU 11 determines whether or not there is a standard equipment code, standard equipment quantity, standard member code, and standard member quantity that have not been acquired in step S505 for the related business data extracted in step S504 (step S505). S506) If there is an unacquired item (step S506: YES), the process returns to step S505 and the subsequent processing is repeated.
On the other hand, if there is no unacquired one (step S506: NO), the CPU 11 refers to the equipment master table T5 (FIG. 7) and the member master table T6 (FIG. 8), and obtains the standard equipment code obtained in step S505. And the equipment name and the member name are acquired from the standard member code (step S507).

  Next, the CPU 11 creates list data (related business article list data) in which the equipment name and member name acquired in step S507 are associated with the business content (step S508).

  Next, the CPU 11 deletes the related task candidate table 50 (step S509), shifts to a screen output process (step S700) described later (step S510), and ends this process.

  Regarding the standard equipment code, it is also preferable that the CPU 11 selects only a different code as compared with the standard equipment code acquired in the standard article list creation process.

[Preparation list creation process]
The spare business article list creation process is a process for creating a list of articles used for maintenance work (preliminary work) performed on a predetermined schedule in the past related to the schedule of the day of maintenance work.
With this process, when an unscheduled job that is likely to occur on the day of the maintenance job occurs, it is possible to cope with it.
FIG. 25 is a flowchart showing the spare business article list creation process.
As shown in FIG. 25, the CPU 11 has a past work start date and time compared to the business details of the business data listed in the business statement data table T7 (FIG. 9) and the list created in the business listing process on the day. Business data (preliminary business data) for a predetermined schedule is acquired (step S601).
Here, as the “predetermined schedule”, for example, a schedule such as “same month in the previous year” can be used. With such a schedule, it will be possible to deal with operations that occur frequently due to factors such as climate and time. In addition to this, a “predetermined schedule” for acquiring business data can be arbitrarily set.

  Next, the CPU 11 creates a reserve task candidate table 60 (FIG. 16) storing the task details of the reserve task data acquired in step S601 (step S602). The number of times is set to 1 for the first time, and is incremented by 1 when the same job occurs.

Next, the CPU 11 determines whether or not there is other preliminary work data that has not been acquired in step S601 (step S603). If there is other preliminary work data (step S603: YES), the CPU 11 returns to step S601. The subsequent processing is repeated.
On the other hand, if there is no other preliminary work data (step S603: NO), the CPU 11 extracts the top few (for example, three) having the highest number of times from the preliminary work candidate table 60 created in step S602. (Step S604).

  Next, the CPU 11 refers to the standard equipment table T3 (FIG. 5) and the standard member table T4 (FIG. 6), and according to the business contents of the preliminary work data extracted in step S604, the standard equipment code, the standard equipment quantity, A standard member code and a standard member quantity are acquired (step S605).

Next, the CPU 11 determines whether or not there is a standard equipment code, a standard equipment quantity, a standard part code, and a standard part quantity that have not been acquired in step S605 with respect to the preliminary work data extracted in step S604 (step S605). S606) If there is an unacquired item (step S606: YES), the process returns to step S605 and the subsequent processing is repeated.
On the other hand, if there is no unacquired one (step S606: NO), the CPU 11 refers to the equipment master table T5 (FIG. 7) and the member master table T6 (FIG. 8), and obtains the standard equipment code obtained in step S605. And the equipment name and the member name are acquired from the standard member code (step S607).

  Next, the CPU 11 creates list data (preliminary work article list data) in which the equipment name and the member name acquired in step S607 are associated with the business contents (step S608).

  Next, the CPU 11 deletes the preliminary work candidate table 60 (step S609), shifts to a screen output process (step S700) described later (step S610), and ends this process.

  Regarding the standard equipment code, it is also preferable that the CPU 11 selects only a different code as compared with the standard equipment code acquired in the standard article list creation process.

[Screen output processing]
FIG. 26 is a flowchart showing the screen output process.
As shown in FIG. 26, the CPU 11 creates standard article list data created by the standard article list creation process, nonstandard article list data created by the nonstandard article list creation process, and related business article list creation. Based on the related business article list data created by the process and the preliminary business article list data created by the preliminary work article list creation process, the necessary equipment candidate table 70 having the necessary equipment data and the necessary member data are included. Necessary article information including the necessary member candidate table 80 is created (step S701).

  Next, the CPU 11 transmits necessary article information to the terminal device 20 (step S702), and ends this process.

[Screen display processing]
FIG. 27 is a flowchart showing screen display processing.
As shown in FIG. 27, the CPU 21 of the terminal device 20 receives the necessary article information transmitted from the server apparatus 10 (step S801), and displays the necessary article list G1 on the display unit 24 (step S802). ), This process is terminated.
FIG. 28 is an example of a list G1 of necessary articles displayed on the display unit 24 of the terminal device 20.
As shown in FIG. 28, the necessary article list G1 displays the same contents as the necessary equipment candidate table 70 and the necessary member candidate table 80. In the example of FIG. 28, a plus driver and belt A are proposed as standard articles (standard equipment and standard members), and a precision driver, hexagon wrench, tester, fixing unit, and belt B are used as spare articles (spare equipment and spare members). Roller A has been proposed.

As described above, in the server device 10 of the present embodiment, the list of standard articles associated with the business is stored in advance in the data storage unit 15B for each business, and the CPU 11 stores the standard goods associated with the business. The spare parts not in the list are predicted based on the past article use history information in the business, and a list of predicted spare parts is output.
For this reason, since the worker can carry spare articles, he / she can respond to a sudden business request while moving. That is, it is possible to further increase the possibility of responding promptly even when an unscheduled operation occurs while the number of items to be taken out is limited.

Further, according to the present embodiment, the article use history information includes the contents of the work and the articles used in the work, and the CPU 11 is the same work as the scheduled work from the article use history information. Articles used in the same business are acquired, and spare articles are predicted based on the acquired articles.
For this reason, the nonstandard goods in the same maintenance work can be predicted.
In other words, when a certain maintenance work is performed, if an unscheduled maintenance work that is not normally assumed in the maintenance work occurs, it can be quickly dealt with.

Further, according to the present embodiment, the article use history information includes the contents of the work and the articles used in the work, and the CPU 11 uses the article use history information to share a part of the scheduled work with the same contents. The article used in the related business is acquired, and the spare article is predicted based on the acquired article.
For this reason, when a maintenance work related to the maintenance work to be performed on the day occurs, it is possible to respond quickly.

Further, according to the present embodiment, the article use history information includes the contents of the work, the goods used in the work, and the schedule for performing the work, and the CPU 11 determines the scheduled work from the article use history information. The article used in the preliminary work which is the work carried out on the predetermined schedule in the past related to the schedule in which is performed is acquired, and the spare article is predicted based on the acquired article.
For this reason, it is possible to quickly cope with maintenance work that easily occurs on the day.

Further, according to the present embodiment, the CPU 11 transmits a list of spare articles to the operator's terminal device 20.
For this reason, the worker can confirm the spare article at the site where the maintenance work is performed.

  Further, according to the present embodiment, the business management system 1 is described as performing maintenance work, but the content of the business work is not limited to maintenance work, and may be, for example, construction work.

  Moreover, it is needless to say that the detailed configuration and detailed operation of each component of the business management system 1 in the above embodiment can be changed as appropriate without departing from the spirit of the present invention.

Although the embodiments of the present invention have been described, the scope of the present invention is not limited to the above-described embodiments, but includes the scope of the invention described in the claims and the equivalents thereof.
The invention described in the scope of claims attached to the application of this application will be added below. The item numbers of the claims described in the appendix are as set forth in the claims attached to the application of this application.
[Appendix]
<Claim 1>
Storage means in which a list of standard articles associated with each business is stored in advance;
A predicting means for predicting a spare article that is not in the list of standard articles associated with the job based on the past article use history information in the job;
Output means for outputting a list of spare parts predicted by the prediction means;
A business management device comprising:
<Claim 2>
The article use history information includes business contents and articles used in the business,
The predicting means obtains an article used in the same business that is the same business as the scheduled business from the product usage history information,
The business management apparatus according to claim 1, wherein the spare article is predicted based on the acquired article.
<Claim 3>
The article use history information includes business contents and articles used in the business,
The predicting means obtains an article used in a related business, which is a business partially the same as the scheduled business, from the product usage history information,
The business management apparatus according to claim 1, wherein the spare article is predicted based on the acquired article.
<Claim 4>
The article use history information includes the contents of the work, the goods used in the work, and the schedule for performing the work,
The prediction means obtains an article used in a preliminary work which is a work performed on a predetermined schedule in the past related to a schedule on which the scheduled work is performed, from the article use history information,
The business management apparatus according to claim 1, wherein the spare article is predicted based on the acquired article.
<Claim 5>
The work management apparatus according to any one of claims 1 to 4, wherein the output unit transmits the list of spare articles to an operator's terminal device.
<Claim 6>
The work management apparatus according to claim 1, wherein the work is a maintenance work.
<Claim 7>
Computer
Prediction means for predicting a spare article that is not in the list of standard articles of the storage means that stores in advance a list of standard articles associated with the work for each work based on the past article use history information in the work;
Output means for outputting a list of spare parts predicted by the prediction means;
Program to function as.

1 business management system 10 server device (business management device)
11 CPU (prediction means, output means)
15 storage unit 15A program storage unit 151 necessary article information creation program 15B data storage unit (storage means)
T1 Work master table T2 Target master table T3 Standard equipment table T4 Standard member table T5 Equipment master table T6 Member master table T7 Work details data table T8 Worker details data table T9 Equipment details data table T10 Member details data table 30 Non-standard equipment candidates Table 40 Non-standard member candidate table 50 Related job candidate table 60 Preliminary job candidate table 70 Necessary equipment candidate table 80 Necessary member candidate table 20 Terminal equipment

Claims (10)

Storage means in which a list of standard articles associated with each business is stored in advance;
Search means for searching for articles not stored in the list of standard articles associated with the work as spare articles from the articles stored in the past article use history information in the work;
An output means for outputting a list of spare articles searched by the search means ;
A business management system comprising: First storage means in which standard articles associated with the business are registered in advance for each business;
Second storage means for registering the use history of the article for each article as article use history information in association with the business using the article;
An output means for outputting information on an article to be prepared in relation to a predetermined job in response to a predetermined user operation;
First search means for searching from the first storage means for standard articles registered in association with the predetermined work;
As a standard article associated with the predetermined work, an article that has not been registered in the first storage means but has been used in the same or partially the same work as the predetermined work is used as a spare article. Second search means for searching from the article use history information;
With
The output means uses the standard article information searched by the first search means and the spare article information searched by the second search means as article information to be prepared in relation to the predetermined job. Output,
A business management system characterized by this. First storage means in which standard articles associated with the business are registered in advance for each business;
Second storage means for registering the use history of the article for each article as article use history information in association with the business using the article;
An output means for outputting information on an article to be prepared in relation to a predetermined job in response to a predetermined user operation;
First search means for searching from the first storage means for standard articles registered in association with the predetermined work;
An article that has not been registered in the first storage means as a standard article associated with the predetermined job but has been used in a job performed on a schedule related to the scheduled execution date of the predetermined job. Second search means for searching from the article use history information as a spare article;
With
The output means uses the standard article information searched by the first search means and the spare article information searched by the second search means as article information to be prepared in relation to the predetermined job. Output,
A business management system characterized by this. The second search means searches for the spare article from the article use history information registered in correspondence with a predetermined user;
The business management system according to claim 2 or 3, wherein The output means outputs the information on the standard article or the information on the spare article so as to be identifiable between equipment and members.
The business management system according to any one of claims 2 to 4, wherein The second search means searches the article use history information for an article that has been used more than a predetermined quantity or number of times as the spare article;
The business management system according to any one of claims 2 to 5, wherein: The business is a maintenance business.
The business management system according to claim 1, wherein the system is a business management system. Computer
For each business, a list of standard articles associated with the business is stored in advance in the product usage history information of the business as a spare product, which is not stored in the standard product list of the storage unit. Search means for searching from articles,
Output means for outputting a list of spare articles searched by the search means;
A program characterized by functioning as Computer
An output means for outputting information of an article to be prepared in relation to a predetermined job in response to a predetermined user operation;
A first search means for searching for a standard article registered in association with the predetermined work from a first storage means in which a standard article associated with the work is registered in advance for each work;
As a standard article associated with the predetermined work, an article that has not been registered in the first storage means but has been used in the same or partially the same work as the predetermined work is used as a spare article. Second search means for searching from the second storage means in which the use history of the article is associated with the business using the article and registered as article use history information for each article;
Function as
The output means uses the standard article information searched by the first search means and the spare article information searched by the second search means as article information to be prepared in relation to the predetermined job. Output,
A program characterized by that. Computer
An output means for outputting information of an article to be prepared in relation to a predetermined job in response to a predetermined user operation;
A first search means for searching for a standard article registered in association with the predetermined work from a first storage means in which a standard article associated with the work is registered in advance for each work;
An article that has not been registered in the first storage means as a standard article associated with the predetermined job but has been used in a job performed on a schedule related to the scheduled execution date of the predetermined job. A second search means for searching from the second storage means for registering the use history of the article for each article as article use history information in association with the business using the article as a spare article;
Function as
The output means uses the standard article information searched by the first search means and the spare article information searched by the second search means as article information to be prepared in relation to the predetermined job. Output,
A program characterized by that.

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