JP6447891B2 - System and program - Google Patents

Description

  The present invention relates to an electronic device and a program.

  Patent Document 1 discloses an image forming apparatus in which at least one second LCD display device having a viewing angle different from the viewing angle of the first LCD display device provided on the upper surface of the main body is provided in the main body. Is disclosed.

  In Patent Document 2, information data is divided into a plurality of data and transmitted from the information transmitting device to the portable terminal. The portable terminal combines the received plurality of data to generate information data and displays it on the display device. An information distribution system that outputs data is disclosed.

Japanese Patent Laid-Open No. 9-134049 JP 2001-16201 A

  The objective of this invention is providing the electronic device and program which make it possible to inquire whether the operation which a user performs is displayed on a portable terminal.

The present invention according to claim 1 is a system including an electronic device and a portable terminal,
The electronic device is
A display screen for displaying images used for various operations to the user;
Used to search for portable terminals existing around the device and perform various operations when the device is selected to wirelessly transmit at least a part of the images used for performing the operations. To perform various operations when an instruction is input from the user's own device to transmit at least a part of the image wirelessly to the mobile terminal that responds to the search and not to wirelessly transmit to the mobile terminal Control means for controlling not to transmit an image to be used to the portable terminal;
With
The portable terminal is
Display means;
Receiving means for receiving an image used for the various operations from the electronic device,
The control means receives the remaining storage capacity information from the portable terminal, and when the information amount of the image used for the various operations is equal to or larger than the received remaining storage capacity, the received information amount of the image is received. This is a system that wirelessly transmits an image used for performing the various operations with an information amount smaller than the information amount of the image to be displayed when the storage capacity is less than the mobile terminal .
According to a second aspect of the present invention, when the information amount of the image used for performing the various operations is equal to or greater than the received remaining storage capacity, the control unit may use the divided images for performing the various operations. The system according to claim 1 , wherein the system wirelessly transmits to the mobile terminal .

The present invention according to claim 3 includes a display step of displaying an image used for performing various operations on the user;
Used to search for portable terminals existing around the device and perform various operations when the device is selected to wirelessly transmit at least a part of the images used for performing the operations. To perform various operations when an instruction is input from the user's own device to transmit at least a part of the image wirelessly to the mobile terminal that responds to the search and not to wirelessly transmit to the mobile terminal A control step for controlling not to transmit an image to be used to the mobile terminal;
When the amount of information of the image used for receiving the information on the remaining storage capacity from the portable terminal and performing the various operations is equal to or greater than the remaining storage capacity of the received portable terminal, the image used for performing the various operations A program for causing a computer to execute a transmission step of wirelessly transmitting to the mobile terminal with an information amount smaller than an information amount to be transmitted when the information amount of the image is less than the remaining storage capacity of the received mobile terminal. is there.

According to the first and second aspects of the present invention, it is possible to provide an electronic device that makes it possible to inquire whether or not an operation performed by the user is displayed on the mobile terminal.

According to the third aspect of the present invention, it is possible to provide a program that makes it possible to inquire whether or not an operation performed by the user is displayed on the mobile terminal.

1 is a diagram illustrating a configuration of an image forming system according to an embodiment of the present invention. FIG. 2 is an enlarged view of an operation part of the image forming apparatus 10 according to an embodiment of the present invention. 1 is a block diagram illustrating a hardware configuration of an image forming apparatus 10 according to an embodiment of the present invention. 1 is a block diagram illustrating a functional configuration of an image forming apparatus 10 according to an embodiment of the present invention. It is a figure which shows an example of the operation information for eliminating the malfunction which generate | occur | produced. 3 is a flowchart for explaining the overall operation of the image forming system according to the embodiment of the present invention. 7 is a flowchart illustrating an operation of the image forming apparatus 10 when the operation information transfer process (S106) illustrated in FIG. 6 is performed. It is a flowchart which shows operation | movement of the portable terminal device 20 at the time of the operation information transfer process (S106) shown in FIG. 4 is a sequence chart for explaining processing contents exchanged between the image forming apparatus 10 and the portable terminal device 20. 3 is a diagram illustrating an example of information of a connectable mobile terminal device 20 displayed on an operation panel 30 of the image forming apparatus 10. FIG. 4 is a diagram illustrating an example of operation information displayed on a display screen of the mobile terminal device 20. FIG. Display example when the operation information control unit 33 of the image forming apparatus 10 transmits only image data for displaying operation information for instructing an operation that is difficult to execute while referring to the display unit 34 to the mobile terminal device 20 FIG.

  Next, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is a diagram showing a configuration of an image forming system according to an embodiment of the present invention.

  As shown in FIG. 1, the image forming system of the present embodiment includes an image forming apparatus 10 and at least one mobile terminal device 20. Although only one mobile terminal device 20 is shown in FIG. 1, a plurality of mobile terminal devices may be included in the image forming system.

  Note that the image forming apparatus 10 according to the present embodiment is a so-called multifunction device having a plurality of functions such as a print function, a scan function, a copy function, and a facsimile function. Further, as long as the mobile terminal device 20 has a function capable of displaying image information, the mobile terminal device 20 is a mobile phone, a notebook personal computer, a mobile information terminal called a so-called PDA (Personal Digital Assistant), or the like. Various small portable terminal devices can be used.

  Next, FIG. 2 shows an enlarged view of the operation part of the image forming apparatus 10 in the present embodiment. The image forming apparatus 10 is provided with an operation panel 30 on the upper surface thereof. The operation panel 30 is provided with a display function for displaying operation information for instructing various operations to the user (user) and a function for receiving operations from the user such as touch sensors and various buttons.

Next, FIG. 3 shows a hardware configuration of the image forming apparatus 10 in the image forming system of the present embodiment.
As shown in FIG. 2, the image forming apparatus 10 includes a communication interface (data transmission and reception) with a CPU 11, a memory 12, a storage device 13 such as a hard disk drive (HDD), and an external mobile terminal device 20. IF) 14, a user interface (UI) device 15 including a touch panel or a liquid crystal display and a keyboard, an image reading unit 16, and an image output unit 17. These components are connected to each other via a control bus 18. The UI device 15 includes the operation panel 30 and various operation buttons shown in FIG.

  The image output unit 17 outputs an image based on the received print instruction. The CPU 11 executes predetermined processing based on a control program stored in the memory 12 or the storage device 13 and controls the operation of the image forming apparatus 10.

  In the present embodiment, the CPU 11 has been described as reading and executing a control program stored in the memory 12 or the storage device 13, but the program is stored in a storage medium such as a CD-ROM and stored in the CPU 11. It is also possible to provide.

  FIG. 4 is a block diagram showing a part of the functional configuration of the image forming apparatus 10 realized by executing the control program. In FIG. 4, the functional configuration related to the image forming process is omitted, and only the functional configuration related to the display of the operation information will be described.

  As illustrated in FIG. 4, the image forming apparatus 10 according to the present exemplary embodiment includes an operation information storage unit 31, a display unit 32, an operation information control unit 33, and a wireless communication unit 34.

  The operation information storage unit 31 stores operation information, which is information related to an operation procedure performed by the user, in response to the content of the problem that has occurred when a problem such as a paper jam occurs in the image output unit. Yes. The display unit 32 has a function of displaying operation information for instructing the user to perform an operation. The function of the display unit 32 corresponds to the display function in the operation panel 30 shown in FIG.

  The wireless communication unit 34 has a function of communicating with the mobile terminal device 20 via a wireless line such as a wireless LAN, for example. In the present embodiment, the image forming apparatus 10 and the mobile terminal apparatus 20 are described as transmitting and receiving data via a wireless line. However, the image forming apparatus 10 and the mobile terminal apparatus 20 are connected to each other. May be connected by a wired line. In this case, the user connects the portable terminal device that is to display the operation information to the image forming apparatus 10 with a cable or the like.

  The operation information control unit 33 instructs the operation information, which is information related to an operation procedure for solving the problem when the problem occurs in the image forming apparatus 10, to designate an operation that is difficult to execute while referring to the display unit 32. It is determined whether information is included. For example, an operation for clearing a paper jam or the like in a tray or the like on the upper surface of the image forming apparatus 10 provided with the operation panel 30 including the function of the display unit can be executed with reference to the display unit 32. It is determined that there is. Further, it is determined that an operation or the like for the mechanism inside the back side of the image forming apparatus 10 and the front door opened is an operation that is difficult to execute while referring to the display unit 32.

  As a specific example, description will be made assuming that a plurality of operation steps as shown in FIGS. Of the operations shown in FIGS. 5A to 5F, the operations shown in FIGS. 5C and 5D are operations on the upper mechanism of the image forming apparatus 10, and therefore the operation panel 30 ( This operation can be executed while referring to the display unit 32). The operations shown in FIGS. 5A, 5B, 5E, and 5F are operations on the inside of the image forming apparatus 10 and a mechanism such as a lower tray, and therefore the operation panel 30 (display unit 32). ) Is an operation that is difficult to execute while referring to.

  If the operation information control unit 33 determines that operation information that instructs an operation that is difficult to execute with reference to the display unit 32 is included, the wireless communication unit 34 displays image data for displaying the operation information. Is transmitted to the mobile terminal device 20 via.

  Further, when the capacity of the usable storage medium in the mobile terminal device 20 to which the operation information is to be transmitted is less than the data amount of the image data transmitted by the wireless communication unit 34, the operation information control unit 33 Is further provided with a function of dividing the image data into a plurality of image data. As described above, when the image data of the operation information is divided into a plurality of images, the operation information control unit 33 sequentially transmits the plurality of divided image data to the mobile terminal device 20. Here, to divide into a plurality of images is not to divide one image into a plurality of images, but to each image image composed of data displaying a plurality of images indicating each operation process. Is divided for each data to be displayed. That is, when the six operation steps shown in FIGS. 5A to 5F are necessary to eliminate the problem that has occurred, an operation information image for displaying these six operation steps is displayed in FIG. ) To (F) means that it is divided into operation information images for displaying each operation step.

  Furthermore, the operation information control unit 33 has a function of searching for the presence / absence of the mobile terminal device 20 existing in the vicinity via the wireless communication unit 34 when a failure occurs.

  Further, the operation information control unit 33 does not transmit all the image data for displaying the operation information to the mobile terminal device 20, but image data corresponding to a predetermined image, specifically, a display unit Only image data for displaying operation information for instructing an operation that is difficult to execute while referring to 34 may be transmitted to the mobile terminal device 20.

  Next, the operation of the image forming system of this embodiment will be described in detail with reference to the drawings.

First, the overall operation of the image forming system of this embodiment will be described with reference to the flowchart of FIG.
In the image forming apparatus 10, when occurrence of some trouble such as a paper jam is detected (step S <b> 101), the operation information control unit 33 refers to the display unit 32 for operation information for instructing an operation for solving this trouble. On the other hand, it is determined whether or not operation information indicating an operation that is difficult to execute is included (step S102).

  If it is determined that operation information that indicates an operation that is difficult to execute with reference to the display unit 32 is included (Yes in step S102), the operation information control unit 33 can communicate with the periphery of the image forming apparatus 10. It is searched whether or not a portable terminal device 20 is present (step S103). If there is a mobile terminal device 20 that can communicate with the surroundings, the operation information control unit 33 inquires of the user whether or not to transmit the operation information to the mobile terminal device 20 (step S104). ). When the user inputs an instruction to transfer the operation information to the mobile terminal device 20 in response to the inquiry in step S104, the operation information control unit 33 transfers the operation information to the selected mobile terminal device 20. An operation information transfer notification for informing the user to transmit is transmitted via the wireless communication unit 34 (step S105).

  Then, an operation information transfer process is executed between the image forming apparatus 10 and the mobile terminal device 20, and operation information indicating an operation for solving the problem is displayed on the display screen of the mobile terminal device 20 (step S106). .

  Next, the operation information transfer process in step S106 will be described in detail.

First, the operation of the image forming apparatus 10 when this operation information transfer process is performed is shown in the flowchart of FIG.
The operation information control unit 33 of the image forming apparatus 10 receives the remaining memory capacity information from the portable terminal device 20 after transmitting the operation information transfer notification (step S201). Then, the operation information control unit 33 determines whether or not the amount of operation information to be transmitted is less than the received remaining memory capacity (step S202). When the amount of operation information to be transmitted is less than the received remaining memory capacity (Yes in step S202), the operation information control unit 33 transmits the operation information to be transmitted to the mobile terminal device 20 in a lump ( Step S204).

  In step S202, when the information amount of the operation information to be transmitted is equal to or greater than the received remaining memory capacity (No in step S202), the operation information control unit 33 divides the operation information to be transmitted (step S203). The divided operation information is sequentially transmitted to the mobile terminal device 20 (step S204).

  And the operation information control part 33 performs the transmission process of operation information until all the treatments for malfunction elimination are complete | finished (step S205). When all the treatments are completed (Yes in step S205), the operation information control unit 33 transmits an operation information erasure instruction to the mobile terminal device 20 and ends the process (step S206).

Next, the operation of the mobile terminal device 20 when the operation information transfer process is performed is shown in the flowchart of FIG.
When the portable terminal device 20 receives the operation information transfer notification from the image forming device 10 (step S301), the remaining memory capacity that is a usable storage capacity for the image forming device 10 that has transmitted the operation information transfer notification. Is transmitted (step S302).

  Then, when receiving the operation information from the image forming apparatus 10 (step S303), the portable terminal device 20 displays the received operation information on the display device (step S304).

  Then, the display of the operation information is repeated until all the measures for solving the problem are completed (step S305). When all the treatments are completed (Yes in step S305), when the portable terminal device 20 receives an operation information deletion instruction from the image forming apparatus 10 (step S306), the mobile terminal device 20 deletes the displayed operation information and performs processing. The process ends (step S307).

Next, processing contents exchanged between the image forming apparatus 10 and the portable terminal device 20 will be described with reference to a sequence chart of FIG.
First, when any malfunction occurs in the image forming apparatus 10 (step S401), the image forming apparatus 10 transmits information for searching for a mobile terminal device 20 existing in the vicinity to the surrounding mobile terminal devices 20 ( Step S402). Receiving this information, the mobile terminal device 20 transmits a search result including information indicating its own ID number and the like to the image forming apparatus 10 as a response to the search request (step S403).

  When the image forming apparatus 10 receives search results from a plurality of mobile terminal devices 20, the image forming device 10 displays information on connectable mobile terminal devices 20 on the operation panel as shown in FIG. . When the user who sees the display selects the mobile terminal device 20 that displays the operation information (step S404), the image forming apparatus 10 transmits an operation information transfer notification to the selected mobile terminal device 20 (step S405). ). Then, the mobile terminal device 20 that has received the operation information transfer notification from the image forming apparatus 10 returns the remaining memory capacity information to the image forming apparatus 10 (step S406).

  The image forming apparatus 10 that has received the information on the remaining memory capacity from the portable terminal device 20 determines whether to divide the operation information based on the remaining memory capacity (step S407), and based on the determination result. The operation information is transferred to the mobile terminal device 20 (step S408).

  In the mobile terminal device 20, for example, as shown in FIG. 11, the operation information received from the image forming apparatus 10 is displayed on the display device (step S409). And in the portable terminal device 20, when the image which shows operation information is divided | segmented into the several image, this process is repeated as many times as needed.

  If it is determined in the image forming apparatus 10 that all processing for solving the problem has been completed (step S410), an operation information deletion notification is transmitted from the image forming apparatus 10 to the portable terminal device 20 (step S410). S411). The mobile terminal device 20 that has received the operation information deletion notification deletes the displayed operation information from the display screen (step S412), returns a response to the operation information deletion notification to the image forming apparatus 10, and ends the processing. (Step S413).

  Next, when the operation information control unit 33 of the image forming apparatus 10 transmits only image data for displaying operation information instructing an operation that is difficult to execute while referring to the display unit 34 to the mobile terminal device 20. An example of display is shown in FIG. Here, among the operations shown in FIGS. 12A to 12C, only the operation shown in FIG. 12B is described as corresponding to an operation that is difficult to execute with reference to the display unit 34. .

  In such a case, the operation information control unit 33 of the image forming apparatus 10 transmits only the image data of the operation information shown in FIG. 12B to the mobile terminal device 20, and the operations shown in FIGS. 12A and 12C. The image data of information is not transmitted to the mobile terminal device 20. In the mobile terminal device 20, only the operation information shown in FIG. 12B is displayed on the display screen.

[Modification]
In the above embodiment, the case where the present invention is applied to an image forming apparatus such as a facsimile apparatus or a printer has been described. However, the present invention is not limited to this, and a display for displaying operation information is displayed. The present invention can be similarly applied to other electronic devices including a unit.

10 Image forming apparatus 11 CPU
12 Memory 13 Storage Device 14 Communication Interface (IF)
DESCRIPTION OF SYMBOLS 15 User interface (UI) apparatus 16 Image reading part 17 Image output part 18 Control bus 20 Portable terminal device 30 Operation panel 31 Operation information storage part 32 Display part 33 Operation information control part 34 Wireless communication part

Claims (3)

A system comprising an electronic device and a mobile terminal,
The electronic device is
A display screen for displaying images used for various operations to the user;
Used to search for portable terminals existing around the device and perform various operations when the device is selected to wirelessly transmit at least a part of the images used for performing the operations. To perform various operations when an instruction is input from the user's own device to transmit at least a part of the image wirelessly to the mobile terminal that responds to the search and not to wirelessly transmit to the mobile terminal Control means for controlling not to transmit an image to be used to the portable terminal;
With
The portable terminal is
Display means;
Receiving means for receiving an image used for the various operations from the electronic device,
The control means receives the remaining storage capacity information from the portable terminal, and when the information amount of the image used for the various operations is equal to or larger than the received remaining storage capacity, the received information amount of the image is received. A system for wirelessly transmitting an image used for performing the various operations with an information amount smaller than an information amount of the image to be displayed when the storage capacity is less than the mobile terminal . The control means wirelessly transmits the divided image used for the various operations to the portable terminal when the information amount of the image used for the various operations is equal to or larger than the received remaining storage capacity. Item 1. The system according to Item 1. A display step for displaying an image used for various operations to the user;
Used to search for portable terminals existing around the device and perform various operations when the device is selected to wirelessly transmit at least a part of the images used for performing the operations. To perform various operations when an instruction is input from the user's own device to transmit at least a part of the image wirelessly to the mobile terminal that responds to the search and not to wirelessly transmit to the mobile terminal A control step for controlling not to transmit an image to be used to the mobile terminal;
When the amount of information of the image used for receiving the information on the remaining storage capacity from the portable terminal and performing the various operations is equal to or greater than the remaining storage capacity of the received portable terminal, the image used for performing the various operations A transmission step of wirelessly transmitting to the portable terminal with an information amount smaller than an information amount to be transmitted when the information amount of the image is less than the remaining storage capacity of the received portable terminal;
A program that causes a computer to execute.

Images