JP6423327B2 - Call processing server and call processing method - Google Patents

Description

  The present invention relates to a call processing server and a call processing method.

  Conventionally, a service for connecting a call from a terminal by a call processing server such as a SIP (Session Initiation Protocol) server has been provided (see Non-Patent Document 1). In such a service, since the call processing server confirms the normality of the subscriber information of the service in advance, it is necessary to make a trial call connection.

SIP: Session Initiation Protocol, [online], IETF, [searched on July 29, 2015], Internet <URL: https://www.ietf.org/rfc/rfc3261.txt>

  In order to perform this test call connection, it is necessary to operate the terminal at the subscriber's home of the service or to set the terminal to identify the test call. For this reason, it is difficult to confirm in advance the normality of service subscriber information. Accordingly, an object of the present invention is to solve the above-described problems and easily perform advance confirmation of normality of subscriber information in a call connection service.

  In order to solve the above-described problems, the present invention provides a call processing server that performs a connection process of a call from a terminal, and identifies the first service to which the user subscribes for each user identification information of the terminal First subscriber information indicating information, second subscriber information indicating identification information of a second service subscribed to by the user for each user identification information of the terminal, and the second subscriber information A storage unit that stores terminal information indicating an address set in a terminal of a user who subscribes to the service, and when a call from the terminal is received, an address of the terminal that is a source of the call is included in the terminal information A determination unit configured to determine whether or not the address is registered; and the determination unit determines that the address of the terminal that is a source of the call is an address registered in the terminal information. Refer to When a connection process of a call related to a second service subscribed to by a user of the terminal is performed and the determination unit determines that the address of the terminal of the call source is not registered in the terminal information, And a connection processing unit that performs a connection process of a call related to the first service subscribed to by the user of the terminal with reference to the subscriber information.

  ADVANTAGE OF THE INVENTION According to this invention, the prior confirmation of the normality of the subscriber information in a call connection service can be performed easily.

FIG. 1 is a diagram for explaining an outline of the operation of the system. FIG. 2 is a diagram illustrating a configuration example of a call processing server. FIG. 3 is a diagram illustrating a processing procedure of the call processing server. FIG. 4 is a diagram illustrating an application example of the system of FIG. FIG. 5 is a diagram illustrating a computer that executes a call processing program.

  Hereinafter, embodiments (embodiments) for carrying out the present invention will be described with reference to the drawings. The present invention is not limited to this embodiment.

  An outline of the operation of the system including the call processing server of this embodiment will be described with reference to FIG. As shown in FIG. 1, the system includes, for example, a call processing server 10 and terminals 20 (20A, 20B, 20C, 20D).

  The call processing server 10 performs a connection process for a call from the terminal 20. When the call processing server 10 accepts a call from the terminal 20A by, for example, SIP (Session Initiation Protocol), the call processing server 10 causes the destination terminal 20 (20B) to receive the call. Thereby, the terminal 20A and the terminal 20B are connected.

  The terminal 20 sends a call to the terminal 20 via the call processing server 10 or accepts a call from the terminal 20 that is the call originator. The terminal 20 is, for example, an IP (Internet Protocol) telephone, and an IP address is set for each terminal 20. This IP address is set by, for example, a business operator. Further, the terminal 20 uses a telephone number (user identification information) as identification information of the terminal 20 of the call destination and the terminal 20 of the call originator.

  Here, it is assumed that the terminals 20A and 20B are currently using the service A at the user's home but plan to switch to the service B in the future (before use). The telephone number of the terminal 20A is “050-1000-0001”, the IP address is “xxx.xxx.xxx.1”, the telephone number of the terminal 20B is “050-1000-1000”, and the IP address is “xxx”. .xxx.xxx.100 ". Further, the business operator registers the IP address (test IP address, for example, yyy.yyy.yyy.1 to 100) set in the test terminal 20 in the call processing server 10. Then, consider a case where the service provider tests the service B using the terminals 20C and 20D set with the test IP address.

  In such a case, for example, the operator sets “050-1000-0001”, which is the same as the telephone number of the terminal 20A, to the terminal 20C, and “050-1000-1000”, which is the same as the telephone number of the terminal 20B, to the terminal 20D. "Is set. For example, the operator sets “yyy.yyy.yyy.1”, which is a test IP address, to the terminal 20C, and sets “yyy.yyy.yyy.100”, which is a test IP address, to the terminal 20D. To do.

  When the IP address of the terminal 20 that has transmitted the call is a test IP address, the call processing server 10 operates with reference to the test subscriber data. For example, when the call processing server 10 receives a call from the terminal 20C, the call processing server 10 refers to the test subscriber data and calls the telephone number “050” for “service B” which is the contract service (test target service) of the terminal 20C. -1000-1000 "is connected to the terminal 20D, and it is confirmed whether or not the connection processing (outgoing / receiving) can be normally performed.

  On the other hand, when the IP address of the terminal 20 that has transmitted the call is not a test IP address, the call processing server 10 operates by referring to the in-use subscriber data. For example, when the call processing server 10 receives a call from the terminal 20A, the call processing server 10 refers to the in-use subscriber data and calls the telephone number “050-1000-1000” for “service A” which is a contract service of the terminal 20A. Is connected to the terminal 20B.

  Thereby, for example, before the user who uses the service A switches to the service B, the normality of the subscriber data (test subscriber data) can be confirmed by calling and receiving. When the normality of the test subscriber data is confirmed and the users of the terminals 20A and 20B start using the service B, the call processing server 10 converts the information of the test subscriber data to the currently used subscriber data. To reflect. Thereby, for example, the users of the terminals 20A and 20B can use the service B.

(Call processing server)
Next, the call processing server 10 will be described with reference to FIG. The call processing server 10 includes an input / output unit 11, a storage unit 12, and a control unit 13. The input / output unit 11 is an interface that controls input / output of various data to / from an external device (for example, the terminal 20). The storage unit 12 stores various data referred to when the call processing server 10 performs a call connection process. The control unit 13 controls the entire call processing server 10.

  The storage unit 12 stores in-use subscriber data (first subscriber information), test subscriber data (second subscriber information), and test terminal information (terminal information).

  The in-use subscriber data is information indicating identification information of a service (first service) to which the terminal 20 with the telephone number is subscribed (used) for each telephone number of the terminal 20. For example, as shown in FIG. 1, the in-use subscriber data is information in which a telephone number is associated with a contract service being used by the terminal 20 having the telephone number. For example, the in-use subscriber data in FIG. 1 indicates that the terminal 20 having the telephone number “050-1000-0001” is using “service A”.

  The test subscriber data is information indicating identification information of the test target service (second service) of the terminal 20 having the telephone number for each telephone number of the test target terminal 20. For example, as shown in FIG. 1, the test subscriber data is information in which the telephone number of the terminal 20 to be tested is associated with the test target service (contract service) of the terminal 20 having the telephone number. This test subscriber data may further include the IP address of the terminal 20. For example, in the test subscriber data of FIG. 1, when a call from the terminal 20 with the telephone number “050-1000-0001” and the IP address “yyy.yyy.yyy.1” is accepted, B "indicates that a connection test is performed.

  The test terminal information is information indicating an IP address (test IP address) set for the terminal 20 to be tested. That is, the information indicates the IP address set in the terminal 20 of the user who subscribes to the test target service.

  The control unit 13 includes a determination unit 131, a connection processing unit 132, and a subscriber data update unit 133. When receiving a call from the terminal 20 via the connection processing unit 132, the determination unit 131 determines whether or not the IP address of the call source terminal 20 is a test IP address registered in the test terminal information. . For example, the determination unit 131 determines whether or not the source IP address included in the SIP REGISTER and INVITE signals from the terminal 20 is a test IP address registered in the test terminal information.

  The connection processing unit 132 performs a connection process for a call from the terminal 20. When the connection processing unit 132 receives a call from the terminal 20A by, for example, SIP, the connection processing unit 132 causes the terminal 20 (20B), which is the destination, to receive the call. When the determination unit 131 determines that the IP address of the call source terminal 20 is a test IP address, the connection processing unit 132 refers to the test subscriber data and sets the terminal 20 as a test target. Call connection processing for On the other hand, if the determination unit 131 determines that the IP address of the call source terminal 20 is not a test IP address, the connection processing unit 132 refers to the currently used subscriber data and Performs call connection processing for services in use.

  When the terminal 20 having the telephone number registered in the test subscriber data starts using the service, the subscriber data updating unit 133 is using information in which the telephone number is associated with the service that has started to be used. Reflect in subscriber data.

  According to the call processing server 10 described above, the business operator can confirm the normality of the subscriber data (test subscriber data) by calling and receiving before the user terminal 20 starts using the service. it can.

(Processing procedure)
Next, the processing procedure of the call processing server 10 will be described with reference to FIG. When the connection processing unit 132 of the call processing server 10 receives a call from the terminal 20 (S11), the determination unit 131 refers to the test terminal information, and the IP address of the terminal 20 that is the call source is tested. It is determined whether the IP address is a private IP address (S12). Here, if the IP address of the call source terminal 20 is a test IP address (Yes in S12), the connection processing unit 132 refers to the test subscriber data for the call accepted in S11, and performs connection processing. (S13). Thereby, the normality of the test subscriber data is confirmed. On the other hand, when the IP address of the call origination terminal 20 is not the test IP address (No in S12), the in-use subscriber data is referred to and connection processing is performed (S14).

  When the call processing server 10 confirms the normality of the test subscriber data as described above and the terminal 20 starts using the service registered in the test subscriber data, the subscriber data update is performed. The unit 133 reflects the information in which the telephone number of the terminal 20 is associated with the service started to be used in the subscriber data being used.

  According to the call processing server 10 described above, the normality of subscriber data (test subscriber data) can be confirmed by calling and receiving before the user terminal 20 starts using the service. Then, the call processing server 10 reflects the information on the test subscriber data whose normality has been confirmed in the currently used subscriber data. Thereby, the call processing server 10 can perform connection processing based on subscriber data whose normality has been confirmed in advance.

(Other embodiments)
Note that the call processing server 10 may be applied to a system that dynamically switches the service used by the terminal 20 according to the IP address set in the terminal 20. An embodiment in this case will be described with reference to FIG.

  For example, the call processing server 10 holds the subscriber data A instead of the test subscriber data, and holds the subscriber data B instead of the busy subscriber data. The subscriber data A is, for example, information indicating identification information of a service (for example, service C) suitable for the terminal 20 to use at the base A (for example, office) for each telephone number of the terminal 20. is there. Further, the subscriber data B is information indicating identification information of a service (for example, service D) suitable for use by the terminal 20 outside the base A (for example, outside the office). Note that the call processing server 10 holds information of IP addresses (for example, xxx.xxx.xxx.1 to 100) set in the terminal 20 in the site A instead of the test terminal information (not shown). Here, the IP addresses (for example, xxx.xxx.xxx.1, xxx.xxx.xxx.100) used in the base A are set to the terminals 20 (for example, the terminals 20E and 20F) in the base A. When the terminal 20 (for example, the terminal 20E) moves to a place other than the base A, an IP address (for example, yyy.yyy.yyy.1) other than the IP address is set.

  In such a system, the call processing server 10 switches the subscriber data to be referred to according to the IP address of the terminal 20 of the call originator. That is, when the IP address of the call source terminal 20 is an IP address used in the site A, the call processing server 10 determines that the call originates from the site A, refers to the subscriber data A, and Connection processing for a service (for example, service C) of the terminal 20 is performed. On the other hand, if the IP address of the call source terminal 20 is not the IP address used in the site A, the call processing server 10 determines that the call originates from a location other than the site A and refers to the subscriber data B. Then, connection processing for a service (for example, service D) of the terminal 20 is performed. Thereby, when the terminal 20 is in the base A, the call processing server 10 provides a service suitable for use in the base A to the terminal 20, and when the terminal 20 is in a place other than the base A, A service suitable for use at a place other than the base A can be provided to the terminal 20.

(program)
FIG. 5 is a diagram illustrating a computer that executes a call processing program. As shown in FIG. 5, the computer 1000 includes, for example, a memory 1010, a CPU (Central Processing Unit) 1020, a hard disk drive interface 1030, a disk drive interface 1040, a serial port interface 1050, a video adapter 1060, and a network. Interface 1070. These units are connected by a bus 1080.

  The memory 1010 includes a ROM (Read Only Memory) 1011 and a RAM (Random Access Memory) 1012. The ROM 1011 stores a boot program such as BIOS (Basic Input Output System). The hard disk drive interface 1030 is connected to the hard disk drive 1090. The disk drive interface 1040 is connected to the disk drive 1100. A removable storage medium such as a magnetic disk or an optical disk is inserted into the disk drive 1100, for example. For example, a mouse 1110 and a keyboard 1120 are connected to the serial port interface 1050. For example, a display 1130 is connected to the video adapter 1060.

  Here, as shown in FIG. 5, the hard disk drive 1090 stores, for example, an OS 1091, an application program 1092, a program module 1093, and program data 1094. Each information and data described in the above embodiment is stored in, for example, the hard disk drive 1090 or the memory 1010.

  Further, the call processing program is stored in the hard disk drive 1090 as a program module in which a command executed by the computer 1000 is described, for example. Specifically, a program module describing each process executed by the call processing server 10 described in the above embodiment is stored in the hard disk drive 1090.

  Data used for information processing by the call processing program is stored as program data in, for example, the hard disk drive 1090. Then, the CPU 1020 reads out the program module 1093 and the program data 1094 stored in the hard disk drive 1090 to the RAM 1012 as necessary, and executes the above-described procedures.

  The program module 1093 and the program data 1094 related to the call processing program are not limited to being stored in the hard disk drive 1090. For example, the program module 1093 and the program data 1094 are stored in a removable storage medium and read by the CPU 1020 via the disk drive 1100 or the like. May be issued. Alternatively, the program module 1093 and the program data 1094 related to the call processing program are stored in another computer connected via a network such as a LAN (Local Area Network) or a WAN (Wide Area Network), and are transmitted via the network interface 1070. May be read by the CPU 1020.

DESCRIPTION OF SYMBOLS 10 Call processing server 11 Input / output part 12 Storage part 13 Control part 20 (20A-20F) Terminal 131 Determination part 132 Connection processing part 133 Subscriber data update part

Claims (3)

A call processing server for connecting a call from a terminal,
First subscriber information indicating identification information of a first service subscribed to by the user for each user identification information of the terminal, and first subscriber information for each user identification information of the terminal. A storage unit for storing second subscriber information indicating identification information of the second service, and terminal information indicating an address set in a terminal of a user who subscribes to the second service;
When receiving a call from the terminal, a determination unit that determines whether the address of the terminal of the call originator is an address registered in the terminal information;
When the determination unit determines that the address of the terminal of the call originator is an address registered in the terminal information, the user of the terminal is subscribed with reference to the second subscriber information Call connection processing related to the second service is performed, and when the determination unit determines that the address of the terminal of the call source is not registered in the terminal information, the first subscriber information is referred to A connection processing unit for performing connection processing of a call related to the first service to which the user of the terminal is subscribed ;
The normality of the second subscriber information is confirmed by the call connection processing of the second service with reference to the second subscriber information, and the user registered in the second subscriber information is confirmed. When the terminal starts to use the second service, the identification information of the first service to which the user is subscribed in the first subscriber information is used to identify the second service to be used. A call processing server comprising: an update unit that updates information . The connection processing unit performs call connection processing by SIP (Session Initiation Protocol),
The call processing server according to claim 1, wherein the address of the terminal is an IP address set in the terminal. A call processing method for connecting a call from a user terminal,
First subscriber information indicating identification information of a first service subscribed to by the user for each user identification information of the terminal, and first subscriber information for each user identification information of the terminal. Call processing comprising a storage unit for storing second subscriber information indicating identification information of the second service and terminal information indicating an address set in a terminal of a user who subscribes to the second service The server
When receiving a call from the terminal, determining whether the address of the terminal of the call originator is an address registered in the terminal information;
When it is determined that the address of the call source terminal is an address registered in the terminal information, the second subscriber information is referred to and the second user service is subscribed to the second service information. Performing a call connection process;
When it is determined that the address of the terminal of the call source is not registered in the terminal information, the call related to the first service to which the user of the terminal is subscribed with reference to the first subscriber information and the step of performing the connection process,
The normality of the second subscriber information is confirmed by the call connection processing of the second service with reference to the second subscriber information, and the user registered in the second subscriber information is confirmed. When the terminal starts to use the second service, the identification information of the first service to which the user is subscribed in the first subscriber information is used to identify the second service to be used. And a step of updating the information .

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