JP6327613B2 - Information sharing system - Google Patents

Description

  The present invention relates to an information sharing system that provides information disclosure and sharing means by a web server device.

  In recent years, websites such as websites published on the Internet are widely used for information disclosure by various organizations such as companies and local governments. Customers and organizations can gain a lot of information by accessing websites using personal computers and mobile terminals.

  And if the content provided by such a website is inadvertently increased, the user's viewability will deteriorate. That is, when a user browses a website, there is a problem that it is difficult to find where and what information is available. There is also a problem that the operation cost of the website increases with the increase in the amount of content.

  To deal with such a problem, for example, Patent Document 1 discloses a technology that makes it easy for a user to find target information by handling website content in categories.

JP 2012-14709 A

  The disclosure of information on the website is only a means of transmitting information from information senders such as companies and organizations that operate and manage the website to the user, and interactive communication between the information sender and the user. In order to communicate between users, it is necessary to use another means.

  Further, as described above, when the content of the website increases, various problems such as an increase in content production cost, a complicated management work, and an increase in operation cost occur. It also becomes difficult to perform a quick update.

  Therefore, an object of the present invention is to provide an information sharing system that can be easily managed and enables bidirectional information exchange by users.

In order to solve the above-described problem, an information sharing system according to the present invention includes:
A web server device that provides a website, one or more administrator terminal devices used by an administrator of the website, and a plurality of user terminal devices used by a plurality of users who browse and operate the website Is an information sharing system configured to be communicable via a network,
The web server device is
An information sheet storage unit for storing an information sheet including information to be disclosed to the user;
An SNS information storage unit for storing information on SNS for sharing information among the plurality of users;
Information sheet providing means for providing the information sheet to the user terminal device;
SNS providing means for providing means for using the SNS by the user terminal device;
Website management means for managing the website;
The website management means
Information sheet management means for managing the information sheet;
SNS management means for managing the SNS.

  Thus, by using a system having an information sheet and an SNS, in addition to information providing means for users, communication means between users can be provided. Further, strong security and a flexible operation mode can be realized by the configuration having the dedicated SNS in the information sharing system according to the present invention, not the cooperation with the SNS provided by the external service. Further, by configuring the website to be manageable by the website management means, it is possible to easily perform information sheets and SNS, and to reduce the burden on the administrator.

In a preferred embodiment of the present invention, the web server device has a user information storage unit that holds the user information,
The website management means sets the user attribute information, and records the user attribute information in the user information storage unit;
User cluster setting means for categorizing the attribute information of the user and defining a user cluster that is a set of the users.
In this way, by defining user clusters, users can be handled in units of clusters having specific attributes, so that it is possible to specify a plurality of users collectively using the same.

In a preferred embodiment of the present invention, the web server device comprises a banner advertiser terminal device used by a banner advertiser who requests distribution of a banner advertisement.
The web server device is
A banner advertisement information storage unit for storing information related to the banner advertisement as banner advertisement information;
Banner advertisement providing means for providing the banner advertisement information to the user terminal device;
Banner advertisement management for managing the banner advertisement information, wherein the website management means includes setting of a display target user of the banner advertisement information by the user cluster and referring to an access history from the user to the banner advertisement. It has the means.
Thus, banner advertisement can be easily managed by configuring the banner advertisement so that it can be managed by the website management means. Also, by setting the distribution target of banner advertisements by user clusters, it is possible to distribute banner advertisements only to the user group that is the main target of the banner advertisements, and there is no interest in the users at all. It is possible to avoid a situation in which a wax banner advertisement is displayed, which makes the user uncomfortable, and that the advertising cost of the banner advertiser is wasted when the banner advertisement is distributed. Furthermore, by setting the advertisement distribution target by the user cluster determined based on the preset user attribute, it is more reliable than the first access after setting the user attribute without providing a learning period for the user's behavior. A banner advertisement suitable for the user can be distributed.

In a preferred embodiment of the present invention, the banner advertisement management means manages banner advertisement information held in the banner advertisement information storage unit by the manager terminal device used by the manager. Means,
An advertiser banner advertisement management means for managing the banner advertisement information requested to be distributed by the banner advertiser held in the banner advertisement information storage unit by the banner advertiser terminal device used by the banner advertiser. It is characterized by having.
As a result, the banner advertiser can manage the banner advertisement, and the banner advertiser can manage the banner advertisement accurately, and the burden on the manager for managing the banner advertisement can be reduced.

In a preferred embodiment of the present invention, the web server device comprises a category information storage unit, category management means, and category search means,
The category management means is
Category addition / editing means for adding or editing category information held in the category information storage unit;
The information sheet management means includes information category setting means for setting the category information in the information sheet;
The SNS management means includes SNS category setting means for setting the category information in the SNS;
The information sheet storage unit stores the information sheet for each category specified by the category information set in the information sheet,
The SNS information storage unit may store information on the SNS for each of the categories set for the SNS,
The category search means provides the information sheet and the SNS search means based on the category information set by the information category setting means and the SNS category setting means.
As described above, the same category can be set for the information sheet and the SNS, thereby improving the convenience of the information sheet and SNS management by the administrator, the browsing of the information sheet by the user, and the use of the SNS. can do. And about the information provided by an information sheet, the user can perform information sharing by SNS set to the same category as the said information sheet. Further, by configuring the information sheet and the SNS information for each category, the time required for category search can be shortened even when a large amount of content is handled.

In a preferred embodiment of the present invention, the web server device stores an inquiry information storage unit that stores information related to an inquiry from the user;
Inquiry receiving means for receiving an inquiry from the user from the information sheet,
The category management means has an inquiry person setting means for setting a person in charge of answering the inquiry related to the category information from among the users,
The website management means has an inquiry answer acceptance means for accepting an answer from a user set as the person in charge in the category information set in the information sheet;
The inquiry response reception means transmits the inquiry received by the inquiry reception means to the person in charge and transmits the response received from the person in charge of the inquiry to the user who made the inquiry. It is characterized by.
In this manner, by configuring the person who can inquire about a category, the person in charge can quickly respond to an inquiry about an information sheet or the like in which the category is set.

In a preferred embodiment of the present invention, the SNS management means is a manager SNS management means for managing all the SNSs by the manager terminal device used by the manager;
Among the users, a user who is the secretary of the SNS has secretary SNS management means for managing the SNS.
In this way, by adopting a configuration in which the secretary can manage the SNS that he / she is responsible for, the burden on the administrator related to the SNS management can be reduced.

In a preferred embodiment of the present invention, the web server device holds master information used for generating a web page to be displayed by the user terminal device by the information sheet providing unit and the SNS providing unit. Have
The website management means includes master management means for managing the master information.
In this way, by configuring the web page to be automatically generated using the master, even if the administrator does not have specialized knowledge or technology for managing the website, the information page or SNS You can easily change page settings.

In a preferred embodiment of the present invention, the information sheet management means includes file upload acceptance means for accepting an upload from the administrator terminal device of a file created by Microsoft Office and recording the file in the information sheet storage unit. Features.
In this way, by uploading a file created by the Office of Microsoft (registered trademark), which is widely spread regardless of job type, from the administrator terminal device and using it as an information sheet, Even an administrator who does not have knowledge of a markup language such as HTML and other development languages used for page description can easily create and publish a web page for information disclosure. In addition, there is no need to reorganize the internal source code when publishing or updating a web page, so when adding or updating content, take measures such as temporarily suspending the publication of all or part of the website. In addition, the operation test can be omitted or simplified.

In a preferred embodiment of the present invention, the web server device stores a questionnaire information storage unit that stores information related to a questionnaire for the user,
Notification of an answer request to the questionnaire to the user terminal device, and questionnaire execution means for accepting an answer to the questionnaire by the user terminal device;
The website management means has questionnaire management means for managing the questionnaire by the administrator terminal device,
The questionnaire management means performs a questionnaire creation means for creating the questionnaire, a questionnaire target user setting means for setting a user who requests an answer to the questionnaire by designating the user cluster, and aggregating answers from the users. It has a questionnaire totalization means and a questionnaire analysis means for analyzing the totalized answers.
Thereby, it is possible to carry out an effective questionnaire targeting a specific layer of users and analyze the results in detail.

In a preferred embodiment of the present invention, the web server device has an access log storage unit that holds an access log to the information sheet and the SNS by the user terminal device,
The website management means includes access log analysis means for analyzing the access log based on the user cluster by operating the administrator terminal device.
Thereby, it is possible to analyze a detailed access log for each user layer.

A web server device according to the present invention includes:
A web server device that provides information to a user from a website administrator and shares information among a plurality of users,
An information sheet storage unit for storing an information sheet including information to be disclosed to the user;
An SNS information storage unit for storing information on SNS for sharing information among the plurality of users;
Information sheet providing means for providing the information sheet to a user terminal device used by the user;
SNS providing means for providing means for using the SNS by the user terminal device;
Website management means for managing the website;
The website management means
Information sheet management means for managing the information sheet;
SNS management means for managing the SNS.

An information sharing program according to the present invention includes:
An information sharing program for providing information to users and sharing information among a plurality of users,
Computer equipment,
An information sheet storage unit for storing an information sheet including information to be disclosed to the user;
An SNS information storage unit for storing information on SNS for sharing information among the plurality of users;
Information sheet providing means for providing the information sheet to a user terminal device used by the user;
SNS providing means for providing means for using the SNS by the user terminal device;
Website management means for managing the website,
The website management means
Information sheet management means for managing the information sheet;
And operating as a web server device having SNS management means for managing the SNS.

  It is possible to provide an information sharing system that can transmit information to the user, share the information with the user, and can easily manage the information.

1 is a configuration diagram of an information sharing system according to an embodiment of the present invention. It is a block diagram which shows the function of the web server apparatus which concerns on one Embodiment of this invention. It is a block diagram which shows the function of each part of the web server apparatus which concerns on one Embodiment of this invention. It is an example of the top page screen of the website in one embodiment of the present invention. It is an example of the my page screen of the website in one embodiment of the present invention. It is an example of the SNS screen of the website in one Embodiment of this invention. It is an example of the management page screen of the website in one Embodiment of this invention. It is an example of the category management screen of the website in one Embodiment of this invention. It is an example of the information sheet upload screen of the website in one Embodiment of this invention. It is an example of the billing detail screen to the banner advertiser in one Embodiment of this invention. It is an example of the management screen of the area master in one Embodiment of this invention. It is an example of the screen for banner advertisers in one Embodiment of this invention. It is an example of the category selection screen of the inquiry history in one embodiment of the present invention. It is an example of the list screen according to category of inquiry history in one embodiment of the present invention. It is an example of the inquiry log | history screen in one Embodiment of this invention. It is an example of the list screen classified by theme of the inquiry history in one Embodiment of this invention. It is an example of the English display of the top page screen of the website in one embodiment of the present invention.

  Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings. FIG. 1 is a configuration diagram of an information sharing system according to the present embodiment.

  As shown in FIG. 1, the information sharing system according to the present embodiment includes a web server device 1 that publishes a website, a plurality of administrator terminal devices 2 that are used by a plurality of administrators of the website, and a website A plurality of banner advertiser terminal devices 3 used by a plurality of banner advertisers requesting distribution of banner advertisements and a plurality of user terminal devices 4 used by a plurality of users using websites via a network 5 It is configured to be able to communicate.

  Note that the information sharing system according to the present embodiment has a user such as a local resident or a customer (hereinafter referred to as a general user) from an organization that transmits information such as a local government or a company (hereinafter referred to as an information transmission organization). Information sharing, information sharing between persons belonging to the information transmission organization (hereinafter referred to as information sender) and general users, and information sharing among general users It is. That is, the user who uses the user terminal device 4 includes an information sender and a general user. The manager is preferably a person who belongs to an information sending organization. In the present embodiment, as an example, a website for information sharing with a local government as an information sending organization is shown. However, the method of using the information sharing system according to the present invention is not limited to this. For example, it can also be used for sending and sharing information for various other purposes such as disclosure of information by companies and websites used for information sharing with users.

  FIG. 2 is a block diagram illustrating functions of the web server device 1. As shown in FIG. 2, the web server device 1 includes a website management unit 101 that provides a website management unit, and an information sheet storage unit 102 that holds an information sheet including information to be disclosed to the user from the information transmission organization. And an information sheet providing unit 103 that provides an information sheet to the user terminal device 4, and an SNS information storage unit 104 that stores information on SNS that provides communication means between a plurality of users and between a user and an administrator. SNS providing means 105 for providing means for using the SNS function to the user terminal device 4, a banner advertisement information storage unit 106 for holding banner advertisement information distributed to the user terminal device 4, and the banner advertisement information for the user terminal The banner advertisement providing means 107 to be distributed to the device 4, the browsing of the information sheet by the user terminal device 4, and the SNS Master information storage unit 108 that holds master information used for generating a screen for use, an access log storage unit 109 that holds history information on browsing of information sheets and SNS usage by the user terminal device 4, and information sheets A category information storage unit 110 that holds category information set in the SNS, a category search unit 111 that searches for information sheets and SNSs based on the category information, a user information storage unit 112 that holds information about the user, Inquiry information storage unit 113 that stores information related to inquiries from users to information sending organizations, inquiry accepting means 114 that accepts inquiries from users using the user terminal device 4, and information relating to questionnaires conducted for users A questionnaire information storage unit 115 for storing Comprises, a questionnaire means 116 for performing reception of answers to the questionnaire from respondents request and user surveys to.

  The website management unit 101 includes an information sheet management unit 101a that manages information sheets, an SNS management unit 101b that manages SNS, a banner advertisement management unit 101c that manages banner advertisement information, an access log Access log analysis means 101d for performing analysis, category management means 101f for managing categories, user management means 101g for managing users, inquiry answering means 101h for receiving answers from the administrator for inquiries, and creation of questionnaires And a questionnaire management means 101i for setting answer target users and the like.

  As shown in FIG. 3A, the information sheet management unit 101a receives an information category setting unit 101a1 for setting a category in the information sheet and a file upload from the administrator terminal device 2, and receives the information sheet storage unit 102. File upload receiving means 101a2 for recording. Also,

  As shown in FIG. 3B, the SNS management unit 101b includes an SNS category setting unit 101b1 for setting a category in the SNS, an administrator SNS management unit 101b2 that is a management unit for all SNSs by the administrator, A secretary SNS management means for managing the SNS that the secretary who is the user who manages the SNS manages.

  As shown in FIG. 3C, the banner advertisement management unit 101c includes a banner advertisement management unit 101c1 for managers that manages banner advertisement information by an administrator, and a banner advertisement that the banner advertiser requests to distribute. And an advertiser banner advertisement management means 101c2.

  As shown in FIG. 3D, the category management unit 101f includes a category addition / editing unit 101f1 for performing operations such as adding and editing a category, and an inquiry person setting unit for setting a person in charge for an inquiry related to the category. 101f2.

  As shown in FIG. 3E, the user management unit 101g classifies users based on attribute information and user attribute setting unit 101g1 that sets user attribute information such as the user's gender, generation, job type, and residential area. User cluster setting means 101g2 for setting a user cluster.

  As shown in FIG. 3 (f), the questionnaire management unit 101i analyzes a questionnaire result, a questionnaire creation unit 101i1 that creates a questionnaire, a questionnaire target user setting unit 101i3 that specifies the target of the questionnaire by a user cluster, and a questionnaire result. Questionnaire analysis means 101i4.

  The web server device 1 includes an arithmetic device (CPU), a main storage device (RAM), an auxiliary storage device such as an HDD, an SSD, and a flash memory, and various input / output devices including means for connecting to the network 5. It can be realized by a general-purpose server device. Moreover, it is good also as a structure implement | achieved by operating a some server apparatus in cooperation, such as implementing each means and each memory | storage part mentioned above by a respectively different server apparatus.

  Further, the administrator terminal device 2, the banner advertiser terminal device 3, and the user terminal device 4 include an arithmetic device (CPU), a main storage device (RAM), an auxiliary storage device such as an HDD, an SSD, a flash memory, and the network 3. Various input / output devices including a connection means to the computer, and various computer devices such as personal computers, smartphone terminals, and mobile phones that are equipped with browser software for browsing websites can be used.

  FIG. 4 is an example of a top page screen of a website provided by the information sharing system according to the present embodiment. This is displayed when the user terminal device 4 accesses the website. In addition, when the website is accessed by the administrator terminal device 2 and the banner advertiser terminal device 3, a similar top page may be displayed, or a different top page may be prepared for each role. .

  Users, managers, and banner advertisers are authenticated by the user ID and password registered in the user information storage unit 112 in advance, and log in to the information sharing system to receive functions according to their roles. be able to. In addition, it is good also as a structure which logs in from the same top page about each of a user, an administrator, and a banner advertiser, and when each prepared a different top page as mentioned above, It is good also as a structure which performs login from those pages.

  Moreover, it is preferable that a part or all of the information disclosed by the information sheet can be provided to the user without logging in. As a result, more users can easily receive information.

<User registration>
As described above, the user performs use registration when providing information exceeding the contents disclosed without requiring login or using various functions of the information sharing system.

  Here, in addition to specifying the user ID and password, the user attribute setting unit 101g1 accepts input of some attribute information such as the user's gender, generation, occupation, and residential area, and records them in the user information storage unit 112. Note that these attribute information items can be set by the administrator. These pieces of attribute information are set by selecting from the masters corresponding to the respective items such as the regional masters and job title masters stored in the master information storage unit 108. Moreover, it is preferable that the additional item as described above includes an item capable of determining whether the user is an information sender or a general user.

<User cluster settings>
The user cluster described above is defined by the user cluster setting means 101g2. Here, the user cluster is a set of users divided according to their attributes. Specifically, the user cluster is a set of users based on classification based on attribute information such as gender and generation input by the user. is there. For example, attribute information set for the user by the user attribute setting means 101g1 such as a man in the early 30s, a woman in a specific occupation, a man and a woman in the late 50s living in a specific area, etc. Can be defined by any combination of one or more of:

  By classifying users according to such user clusters, the access log analysis unit 101d analyzes the access log, the questionnaire management unit 101i specifies the answer target of the questionnaire, and the banner advertisement management unit 101c distributes each banner advertisement information. Designation can be done easily. Moreover, it is good also as a structure which can specify the user cluster and can deliver by e-mail as demonstrated as a function of SNS.

<Provision of information by information sheet>
The user can receive provision of information from the information sending organization by browsing an information sheet that is disclosed to the user as will be described in detail later.

  When browsing the information sheet, the user can select a category and search for an information sheet in which the corresponding category is set. As a result, it is possible to easily reach the information requested by the user, and avoid the problem that it is difficult to reach the target content, which is often seen when the amount of content is large on a conventional website. be able to.

<Provision of information sharing means by SNS>
FIG. 6 is an example of an SNS usage screen in the information sharing system according to the present embodiment. From such a screen, the user can share information with other users participating in the SNS by various means such as a bulletin board, mail between users, and chat.

  As described above, since users of the information sharing system according to the present embodiment include information senders and general users, information sending organizations like websites of conventional companies and various organizations. In addition to transmitting information unilaterally from user to user, it is possible to perform feedback from the user by performing close communication between the information transmitter and the general user.

  Note that the mail in the present embodiment is different from normal electronic mail, and performs transmission / reception between users as an SNS function within the information sharing system. Therefore, it is possible to avoid risks such as leakage of information to a third party on the transmission / reception route, as in normal electronic mail.

  Moreover, it is preferable that SNS becomes a form related to any one or several of the information sheets mentioned above. With such a configuration, the user can perform information sharing and discussion related to the information sheet.

<Inquiries by users>
The user can make an inquiry to the information sending organization by the inquiry receiving means 114. The inquiry is made by the user in a state linked to any information sheet. In addition, the inquiry here mainly assumes the inquiry from the general user to the information sending organization, but the inquiry from the information sending party to other information sending parties can also be made naturally. .

  A category is set in the information sheet. As will be described in detail later, a user (person in charge) who is in charge of answering an inquiry regarding the category by the inquiry person setting unit 101f2 is described in detail in the category. Is set.

  When there is an inquiry from the user, the inquiry response accepting means 101h notifies the person in charge of the inquiry by e-mail or the like, and can promptly answer.

  As a result, it is possible to save the trouble of organizing the inquiry, such as the response to the inquiry from the inquiry form on the conventional website, by determining the person in charge for each inquiry and relaying it.

  Then, when the inquiry / response receiving unit 101h receives a response from the person in charge, the content is transmitted to the user who made the inquiry by an arbitrary method such as e-mail. With such a configuration, a user who has made an inquiry can quickly obtain an answer from the person in charge.

  Further, when accepting an answer from the person in charge, it accepts both the selection as to whether or not to perform the inquiry history disclosure function described later. This makes it possible to select frequently received inquiries and inquiries that may be meaningful to other users one after another, and do not disclose inquiry histories that should not be disclosed due to problems such as personal information. be able to.

<Disclosure of inquiry history>
FIGS. 13 to 16 show examples of each screen used for disclosing the inquiry history in the information sharing system according to the present embodiment. When browsing the inquiry history by the user, first, selection of a category is accepted on a screen as shown in FIG. Then, the inquiry history in which the selected category is set is displayed on a list screen including inquiry titles as shown in FIG.

  As will be described later, in this embodiment, categories have a hierarchical structure, and when an inquiry history is displayed upon selection of a category, a list of inquiry histories directly associated with the category is provided. Any configuration may be used, such as providing a list of all inquiry histories associated with the category and its child categories, or making them selectable by the user.

  Then, as shown in FIG. 15, the inquiry history selected from the list is displayed in a form including the inquiry contents and the answer contents.

  In the present embodiment, the inquiry history is classified and associated by the theme other than the above-described categories. Thereby, the user can refer to other inquiry histories related to a certain inquiry history.

  FIG. 16 is an example of the inquiry history theme list screen in the present embodiment. The user performs an arbitrary operation such as clicking a button for referring to the inquiry history related to the inquiry history from the inquiry history browsing screen shown in FIG. Transition to the history theme list screen.

  Here, a plurality of answers sent to the question from the questioner, questions derived from the answer, and the like are displayed. As for the relationship between multiple inquiries, there is a relationship where there is a top and bottom such that one inquiry is a parent and another inquiry is a child, and it is not related to a parent-child relationship but is simply related. It is preferable to adopt a configuration in which an arbitrary relationship such as a relationship can be set. In addition, it is preferable that the relationship setting method can be arbitrarily set such that an answerer sets when answering an inquiry or automatically sets based on a category and a title.

  Thus, by handling the inquiry history by theme, the user can systematically browse the information based on the inquiry history.

<Implementation of questionnaire>
The administrator can create a questionnaire by the questionnaire creating means 101i1 and ask the user for an answer. Thereby, the administrator can collect information from the user.

  At this time, the user who is the answer target of the questionnaire can be easily set by the selection of the answer target person of the questionnaire by the user cluster using the questionnaire target user setting means 101i2.

  The questionnaire results can be aggregated by the questionnaire aggregation means 101i3. Here, it is preferable that the summary of the questionnaire results be configured so that the progress of the questionnaire can be confirmed without waiting for the responses of all users to be surveyed. With such a configuration, it is possible to collect information with higher immediacy.

  The aggregated questionnaire results can be analyzed in detail by the questionnaire analysis unit 101i4 based on the user cluster and the like.

<Banner delivery>
When the user browses the top page screen or my page screen, browses the information sheet, uses the SNS, or executes an inquiry, the banner advertisement information is displayed in an arbitrary area on the screen. In this case as well, the user to whom banner advertisement information is to be distributed is designated by the user cluster described above.

<User's My Page>
FIG. 5 is an example of a My Page screen for each user displayed after the user logs in from the top page.

  As shown in FIG. 5, the My Page screen includes SNS update information that the user participates in, notification items to the user, user information, and the like. The user uses each function of the information sharing system starting from this My Page. Moreover, it is good also as a structure which a user can set the display item etc. of my page by himself. Further, for SNS update information and the like, it is preferable to display only the update from the time when the user logged in last time or displayed my page.

<Website management by administrator>
FIG. 7 is an example of a website management page used by the administrator. Using such a management page, the administrator can manage the contents and users of the website.

<Category management>
FIG. 8 is an example of a category management screen by the administrator. The administrator can add, edit, and delete categories by operating the category management unit 101f using such a screen.

  In the present embodiment, the categories have a hierarchical structure. Thereby, when a user performs a category search, information can be searched by a drill-down method, such as selecting a first category and selecting a second category included in the first category. Thereby, even when an information sharing system has many information sheets and SNS, the information which a user asks can be reached easily.

<Management of information sheet>
The administrator adds or changes information to be disclosed to the user by managing the information sheet. FIG. 9 shows an example of a screen for accepting upload of an information sheet by the file upload accepting means 101a2.

  Users can specify and upload various files such as images, PDF files, and documents, tables, and slides created by software such as Word, Excel, and PowerPoint that are included in Microsoft (registered trademark) Office products. Thus, it can be stored in the information sheet storage unit 102 as an information sheet.

  In this way, various files such as images, documents, tables, and slides can be used as information sheets. Therefore, as with conventional website content management, HTML (Hyper Text Markup Language) and content management systems are unique. Information can be easily disclosed and edited without using the markup language defined in the above.

  When the information sheet upload is received and recorded in the information sheet storage unit 102, the setting of the category to which the information sheet belongs by the information category setting unit 101a1 is received and recorded together.

  Further, a list of information sheets held in the information sheet storage unit 102 is displayed on an information sheet maintenance management screen (not shown), and a change of a set category or deletion of an information sheet is accepted.

  Note that the category setting for the information sheet is not necessarily single, and for example, a plurality of categories can be set for an information sheet having a plurality of corresponding categories.

  The information sheet storage unit 102 preferably records information sheets in a structure classified by category. By adopting such a configuration, even when the total amount of information sheets is increased, it is possible to reduce the time for search and management.

  In the information sheet, a publication period can be set by specifying a publication start date and time or an end date and time. Thus, the administrator can easily cope with information that needs to be disclosed for a limited period of time by setting in advance.

<Management of top page>
As for the top page, the administrator can change the image to be displayed and the category from the management page. Note that the top page information may be recorded in accordance with the information sheet storage unit 102 or the like, or a top page information storage unit (not shown) may be separately provided in the web server device 1.

<Management of SNS>
In the present embodiment, a new SNS is created by receiving an application for SNS creation from a user who is the secretary, and an administrator operating the SNS management unit 101b from the management page to approve the application. By adopting such a configuration, the user can actively create an SNS that is a place for information sharing. Also, by delegating the management of the SNS to the secretary, the burden on the administrator is reduced. be able to.

  Moreover, it is good also as a structure which an administrator can manage SNS directly by the SNS management means 101b.

  The SNS is configured so that one or a plurality of categories can be set using the SNS category setting means 101b1 as in the information sheet. This may be set by the manager at the time of applying for SNS creation, or by the administrator after receiving the application. As a result, the user can search the SNS by the category search unit 111 in the same manner as the information sheet. Moreover, it is preferable to record the SNS information in the SNS information storage unit 104 in a structure classified by category, as in the information sheet.

<Management of banner advertisers>
The administrator adds a banner advertiser from the management page. At this time, necessary information such as the name of the banner advertiser is input. Information about the banner advertiser may be recorded in the user information storage unit 112 in a state where the user and the banner advertiser can be distinguished, or a banner advertiser information storage unit (not shown) is separately stored in the web server device 1. It is good also as a structure which provides. In order to enhance security, it is preferable to automatically generate a character string having a sufficient length and complexity for the login ID and password of the banner advertiser.

  Here, when a banner advertiser is added, a banner advertiser page for the banner advertiser to use the advertiser banner advertisement management means 101c2 is generated. The banner advertiser page will be described in detail later.

  In addition to the addition of the banner advertiser, the registration information of the banner advertiser can be changed or deleted as a matter of course.

<Management of banner advertisement information>
Management of the banner advertisement information held by the banner advertisement information storage unit 106 by the manager banner advertisement management unit 101c1 is also performed using the management page. Examples of management of banner advertisement information by the administrator include confirmation of settings for banner advertisement information that all banner advertisers request distribution, and setting of banner advertisement costs for each banner advertiser.

  In addition, management of billing for banner advertisement can be performed by the management page. FIG. 10 is an example of a billing management screen by the administrator. As shown in FIG. 10, banner advertisement charges are set for each banner advertiser, the number of display / clicks and the total amount are confirmed, and the banner advertiser is billed for the banner advertisement costs.

  There are two types of banner advertisement charge settings: a display unit price setting for setting a unit price for the display of the banner advertisement by a user and a click unit price for setting a unit price for a click by the user of the banner advertisement. However, it may be configured such that only one of them can be set, or a different unit price, a fixed fee, or the like can be set.

<Master management>
Management of information held by the master information storage unit 108 by the master management unit 101e is also performed by operating the management page. FIG. 11 shows an example of a screen for managing a regional master as an example of master management.

  Here, it is possible to perform operations such as addition, editing, and deletion of each value of the regional master divided into three layers from the first layer to the third layer. Other masters such as job type masters can be managed in the same manner.

  In this way, by adopting a configuration in which the master management can be performed by the management page, it is possible to easily and quickly cope with a change of the master in operation.

<Access log analysis>
In the management page, the access log analysis unit 101d can also analyze the access log held in the access log storage unit 109.

  More specifically, this analyzes the access to each information sheet, the use history of SNS, the display history of banner advertisement information, the click history of banner advertisement information, and the like based on the user cluster. .

  By using such access log analysis, it is possible to grasp the detailed behavior of the user, the tendency due to the user cluster, and the like.

<Page for banner advertiser>
The banner advertiser manages the banner advertisement information requested to be distributed by the banner advertiser page as shown in FIG.

  Here, as the management of the banner advertisement information that is requested to be distributed, the image displayed as the banner advertisement, the URL information of the link destination that transitions when clicked, the designation of the user cluster to be displayed for the banner advertisement, etc. Processing such as setting and changing banner advertisement information, adding a new banner advertisement, and deleting a banner advertisement being distributed can be performed.

  In addition, it is possible to check the access log for the banner advertisement information of the user such as the display history and click history of the banner advertisement information, and check the billing amount. In particular, it is preferable that the access log can be confirmed based on the user cluster or more detailed user attribute information.

  In this way, banner advertisers themselves can manage banner advertisement information and confirm performance, etc., so that banner advertisers can quickly set based on user's reaction to viewing, clicking, etc. It is possible to take measures such as changes and also to reduce the burden on the administrator.

  Further, by designating the banner advertisement display target by the user cluster, the banner advertisement can be distributed only to users who are likely to be interested in the banner advertisement. This avoids problems such as displaying advertisements that are not of interest to the user, feeling uncomfortable, displaying banner advertisements to users who are not intended by the banner advertiser, and increasing advertising costs. it can.

<Multilingual support>
The information sharing system according to the present embodiment is configured to be able to switch a large number of display languages based on a selection from a user or an arbitrary condition such as user information. FIG. 17 shows an example in which the Japanese top page shown in FIG. 4 is displayed in English.

  Here, with respect to fixed display items such as headings used in the website, a translation file including a combination of items and corresponding notations is prepared in advance for each language corresponding to the display. When a web page to be displayed on the user terminal device 4 is generated by the information sheet providing unit 103 or the SNS providing unit 105, a translated web page is generated by referring to the translation file. By adopting such a configuration, even when a website corresponding to the language of each country is used, it can be easily dealt with simply by preparing a translation file.

  In addition, regarding the information sheets created by the information sending organization, it is preferable to prepare information sheets for each language when corresponding to the language of each country. Regarding the headings of various items that are managed by the administrator using the website management means 101, such as category names and master contents, it is possible to accept input of values in the corresponding national languages when they are registered or updated. preferable.

  Furthermore, for contents that are difficult to prepare in advance, such as posting to SNS, automatic translation is performed by providing translation means in the web server device 1 or in cooperation with an external translation service or the like. It is preferable.

  As described above, the information sharing system according to the present embodiment includes the information sheet and the SNS, so that not only one-way information is provided from the information sending organization to the general user, but also by the general user and the information sender. You can also share information.

  By providing content management means by uploading information sheets, it is possible to easily publish information even when the content creator has no knowledge of markup language such as HTML. . This is because security can be reduced by reducing the time and cost compared to the case where the administrator creates a separate HTML file or the like based on the request of the content creator. It leads to improvement.

  In addition, because the banner advertiser can manage banner advertisement information by itself, it can quickly manage the change of banner advertisement content, etc. Can be reduced.

DESCRIPTION OF SYMBOLS 1 Web server apparatus 101 Website management means 101a Information sheet management means 101a1 Information category setting means 101a2 File upload reception means 101b SNS management means 101b1 SNS category setting means 101b2 Administrator SNS management means 101b3 Secretary SNS management means 101c Banner advertisement management Means 101c1 Administrator banner advertisement management means 101c2 Advertiser banner advertisement management means 101d Access log analysis means 101e Master management means 101f Category management means 101f1 Category addition / editing means 101f2 Inquirer setting means 101g User management means 101g1 User attribute setting Means 101g2 User cluster setting means 101h Inquiry answer acceptance means 101i Questionnaire management means 101i1 Questionnaire Generating means 101i2 questionnaire target user setting means 101i3 questionnaire counting means 101i4 questionnaire analyzing means 102 information sheet storage section 103 information sheet providing means 104 SNS information storage section 105 SNS providing means 106 banner advertisement information storage section 107 banner advertisement providing means 108 master information storage Unit 109 access log storage unit 110 category information storage unit 111 category search unit 112 user information storage unit 113 inquiry information storage unit 114 inquiry reception unit 115 questionnaire information storage unit 116 questionnaire execution unit 2 administrator terminal device 3 banner advertiser terminal device 4 User terminal 5 network

Claims (6)

A web server device that provides a website, one or more administrator terminal devices used by an administrator of the website, and a plurality of user terminal devices used by a plurality of users who browse and operate the website Is an information sharing system configured to be communicable via a network,
The web server device is
An information sheet storage unit for storing an information sheet including information to be disclosed to the user;
An SNS information storage unit for storing information on an SNS including an electronic bulletin board, mail between the users, and a chat function for sharing information among the plurality of users;
Information sheet providing means for providing the information sheet to the user terminal device;
SNS providing means for providing means for using the SNS by the user terminal device;
Website management means for managing the website;
A user information storage unit for holding the user information;
A category information storage unit for storing category information set in the information sheet and the SNS;
Category search means;
An inquiry information storage unit for storing information related to an inquiry from the user;
Inquiry receiving means for receiving an inquiry from the user from the information sheet;
A master information storage unit that holds master information used for generating a web page to be displayed by the user terminal device by the information sheet providing unit and the SNS providing unit;
A questionnaire information storage unit for storing information about a questionnaire for the user;
Notification of response request to the questionnaire to the user terminal device, and questionnaire execution means for receiving an answer to the questionnaire by the user terminal device;
An access log storage unit that holds an access log to the information sheet and the SNS by the user terminal device;
The website management means
Information sheet management means for managing the information sheet;
SNS management means for managing the SNS;
Category management means;
User attribute setting means for setting the attribute information of the user and recording it in the user information storage unit;
User cluster setting means for categorizing the user attribute information and defining a user cluster that is a set of the users;
An inquiry answer receiving means for receiving an answer from a user set as a person in charge in the category information set in the information sheet;
Master management means for managing the master information;
Questionnaire management means for managing the questionnaire by the administrator terminal device;
An access log analyzing means for analyzing the access log based on the user cluster by an operation of the administrator terminal device,
The category management means is
Category addition / editing means for adding or editing category information held in the category information storage unit;
Inquiry person setting means for setting the person in charge for answering the inquiry related to the category information from among the users,
The information sheet management means includes information category setting means for setting the category information in the information sheet;
The SNS management means is
SNS category setting means for setting the category information in the SNS;
SNS management means for managers that manages all the SNSs by the manager terminal device used by the manager;
Among the users, a user who is a secretary of the SNS has a secretary SNS management means for managing the SNS,
The information sheet storage unit stores the information sheet for each category specified by the category information set in the information sheet,
The SNS information storage unit stores information on the SNS for each category set in the SNS,
The category search means provides the information sheet and the SNS search means based on the category information set by the information category setting means and the SNS category setting means,
The inquiry answer receiving means is
Sending the inquiry received by the inquiry receiving means to the person in charge;
Sending the response received from the person in charge of the inquiry to the user who made the inquiry,
The questionnaire management means is
Questionnaire creating means for creating the questionnaire;
Questionnaire target user setting means for setting a user who requests an answer to the questionnaire by specifying the user cluster;
A questionnaire counting means for counting the answers from the user; and a questionnaire analysis means for analyzing the counted answers,
The questionnaire totalization means totals the progress of responses to the questionnaire,
The information sheet providing means and the SNS providing means refer to a translation file having a combination of display items and corresponding marks for each language for which display is supported on the website, and An information sharing system for providing an information sheet and the SNS. A banner advertiser terminal device used by a banner advertiser who requests distribution of a banner advertisement by the web server device;
The web server device is
A banner advertisement information storage unit for storing information related to the banner advertisement as banner advertisement information;
Banner advertisement providing means for providing the banner advertisement information to the user terminal device;
Banner advertisement management for managing the banner advertisement information, wherein the website management means includes setting of a display target user of the banner advertisement information by the user cluster and referring to an access history from the user to the banner advertisement. The information sharing system according to claim 1, further comprising: means. The banner advertisement management means manages the banner advertisement information held in the banner advertisement information storage unit by the manager terminal device used by the manager;
An advertiser banner advertisement management means for managing the banner advertisement information requested to be distributed by the banner advertiser held in the banner advertisement information storage unit by the banner advertiser terminal device used by the banner advertiser. The information sharing system according to claim 2, further comprising:   2. The information sheet management unit includes a file upload receiving unit that receives an upload from the administrator terminal device of a file created by Microsoft Office and records the file in the information sheet storage unit. The information sharing system according to claim 3. A web server device that provides information to a user from a website administrator and shares information among a plurality of users,
An information sheet storage unit for storing an information sheet including information to be disclosed to the user;
An SNS information storage unit for storing information on an SNS including an electronic bulletin board, mail between the users, and a chat function for sharing information among the plurality of users;
Information sheet providing means for providing the information sheet to a user terminal device used by the user;
SNS providing means for providing means for using the SNS by the user terminal device;
Website management means for managing the website;
A user information storage unit for holding the user information;
A category information storage unit for storing category information set in the information sheet and the SNS;
Category search means;
An inquiry information storage unit for storing information related to an inquiry from the user;
Inquiry receiving means for receiving an inquiry from the user from the information sheet;
A master information storage unit that holds master information used for generating a web page to be displayed by the user terminal device by the information sheet providing unit and the SNS providing unit;
A questionnaire information storage unit for storing information about a questionnaire for the user;
Notification of response request to the questionnaire to the user terminal device, and questionnaire execution means for receiving an answer to the questionnaire by the user terminal device;
An access log storage unit that holds an access log to the information sheet and the SNS by the user terminal device;
The website management means
Information sheet management means for managing the information sheet;
SNS management means for managing the SNS;
Category management means;
User attribute setting means for setting the attribute information of the user and recording it in the user information storage unit;
User cluster setting means for categorizing the user attribute information and defining a user cluster that is a set of the users;
An inquiry answer receiving means for receiving an answer from a user set as a person in charge in the category information set in the information sheet;
Master management means for managing the master information;
Questionnaire management means for managing the questionnaire by the manager terminal device used by the manager;
An access log analyzing means for analyzing the access log based on the user cluster by an operation of the administrator terminal device,
The category management means is
Category addition / editing means for adding or editing category information held in the category information storage unit;
Inquiry person setting means for setting the person in charge for answering the inquiry related to the category information from among the users,
The information sheet management means includes information category setting means for setting the category information in the information sheet;
The SNS management means is
SNS category setting means for setting the category information in the SNS;
SNS management means for managers that manages all the SNSs by the manager terminal device used by the manager;
Among the users, a user who is a secretary of the SNS has a secretary SNS management means for managing the SNS,
The information sheet storage unit stores the information sheet for each category specified by the category information set in the information sheet,
The SNS information storage unit stores information on the SNS for each category set in the SNS,
The category search means provides the information sheet and the SNS search means based on the category information set by the information category setting means and the SNS category setting means,
The inquiry answer receiving means is
Sending the inquiry received by the inquiry receiving means to the person in charge;
Sending the response received from the person in charge of the inquiry to the user who made the inquiry,
The questionnaire management means is
Questionnaire creating means for creating the questionnaire;
Questionnaire target user setting means for setting a user who requests an answer to the questionnaire by specifying the user cluster;
A questionnaire counting means for counting the answers from the user; and a questionnaire analysis means for analyzing the counted answers,
The questionnaire totalization means totals the progress of responses to the questionnaire,
The information sheet providing means and the SNS providing means refer to a translation file having a combination of display items and corresponding marks for each language for which display is supported on the website, and A web server device that provides an information sheet and the SNS. An information sharing program for providing information to users and sharing information among a plurality of users,
Computer equipment,
An information sheet storage unit for storing an information sheet including information to be disclosed to the user;
An SNS information storage unit for storing information on an SNS including an electronic bulletin board, mail between the users, and a chat function for sharing information among the plurality of users;
Information sheet providing means for providing the information sheet to a user terminal device used by the user;
SNS providing means for providing means for using the SNS by the user terminal device;
A website management means for managing the website;
A user information storage unit for holding the user information;
A category information storage unit for storing category information set in the information sheet and the SNS;
Category search means;
An inquiry information storage unit for storing information related to an inquiry from the user;
Inquiry receiving means for receiving an inquiry from the user from the information sheet;
A master information storage unit that holds master information used for generating a web page to be displayed by the user terminal device by the information sheet providing unit and the SNS providing unit;
A questionnaire information storage unit for storing information about a questionnaire for the user;
Notification of response request to the questionnaire to the user terminal device, and questionnaire execution means for receiving an answer to the questionnaire by the user terminal device;
An access log storage unit that holds an access log to the information sheet and the SNS by the user terminal device;
The website management means
Information sheet management means for managing the information sheet;
SNS management means for managing the SNS;
Category management means;
User attribute setting means for setting the attribute information of the user and recording it in the user information storage unit;
User cluster setting means for categorizing the user attribute information and defining a user cluster that is a set of the users;
An inquiry answer receiving means for receiving an answer from a user set as a person in charge in the category information set in the information sheet;
Master management means for managing the master information;
Questionnaire management means for managing the questionnaire by an administrator terminal device;
An access log analyzing means for analyzing the access log based on the user cluster by an operation of the administrator terminal device,
The category management means is
Category addition / editing means for adding or editing category information held in the category information storage unit;
Inquiry person setting means for setting the person in charge for answering the inquiry related to the category information from among the users,
The information sheet management means includes information category setting means for setting the category information in the information sheet;
The SNS management means is
SNS category setting means for setting the category information in the SNS;
And administrative SNS management means for managing all of the SNS by the administrator terminal apparatus using the administrator,
Among the users, a user who is a secretary of the SNS has a secretary SNS management means for managing the SNS,
The information sheet storage unit stores the information sheet for each category specified by the category information set in the information sheet,
The SNS information storage unit stores information on the SNS for each category set in the SNS,
The category search means provides the information sheet and the SNS search means based on the category information set by the information category setting means and the SNS category setting means,
The inquiry answer receiving means is
Sending the inquiry received by the inquiry receiving means to the person in charge;
Sending the response received from the person in charge of the inquiry to the user who made the inquiry,
The questionnaire management means is
Questionnaire creating means for creating the questionnaire;
Questionnaire target user setting means for setting a user who requests an answer to the questionnaire by specifying the user cluster;
A questionnaire counting means for counting the answers from the user; and a questionnaire analysis means for analyzing the counted answers,
The questionnaire totalization means totals the progress of responses to the questionnaire,
The information sheet providing means and the SNS providing means refer to a translation file having a combination of display items and corresponding marks for each language for which display is supported on the website, and An information sharing program that operates as a web server device that provides an information sheet and the SNS.