JP6290941B2 - Server device, telephone call system, server device control method, and program - Google Patents

Description

  The present invention relates to a server device, a telephone call system, a control method for a server device, and a program for executing a voice communication service for a voice terminal that designates a telephone number from a user's transmitter.

  Conventionally, the present applicant has proposed a technique for transmitting a short message service (so-called SMS mail) from a transmission source terminal such as a personal computer to a voice terminal such as a mobile phone (see Patent Document 1).

  Patent Document 1 discloses a transmission source terminal that transmits request data to a counterpart mobile terminal, a management device that is connected to the transmission source terminal via a public line or a wide area network, and that can receive the request data. A data mediation system comprising a plurality of gateways connected to the management apparatus via a public line or a wide area network and providing a short message service (SMS) that can be connected to the counterpart mobile terminal is disclosed.

In this system, since the HTTP POST method is used for transmission of request data from the transmission source terminal, unlike the case of using SMTP, the interface construction is less restricted, and the response data is in the JSON format. Since it is described, it is easy to take out the data to be transmitted, so there is no need to use dedicated mail software. In addition, the protocol conversion means converts the communication protocol in accordance with the API of the gateway, and the response data received via the gateway is converted into the JSON format. SMS mails can be sent and received mutually without being conscious.
Japanese Patent No. 4889813

  In recent years, there has been a demand for voice communication to a landline phone that cannot use SMS or a mobile phone of a person who cannot use SMS, and for example, there is a desire to provide a service by voice communication from a terminal device. At present, guidance by e-mail or SMS is generally used, and the provision of information and services by voice can be differentiated.

  However, the technique disclosed in Patent Document 1 has a problem in that voice communication from a terminal device to a fixed telephone, a mobile phone, or the like cannot be performed.

  The present invention has been made in view of the above-described problems, and a server device, a telephone call system, a server device control method, and a program capable of easily providing a voice service to a desired voice terminal by a request from the terminal device The purpose is to provide.

In order to solve the above-mentioned problem, the server device according to claim 1 receives request data from a terminal device, and instructs the gateway to execute processing based on the request data based on the request data. performed, a server apparatus that performs voice communication service specified by the request data to the specified voice terminal by said request data, the terminal device is arranged at different locations with said server device, each terminal device the server device Connected to the Internet via
A service control unit that receives the request data from a plurality of the terminal devices and generates an event signal, and calls the gateway that can be connected to the voice terminal in response to the event signal from the service control unit and the voice A telephone exchange processing unit that executes processing for realizing a communication service, and the service control unit receives the request data using a POST method of HTTP (Hyper Text Transfer Protocol) from the terminal device. Analyzing and specifying at least the telephone number of the voice terminal to be connected and the content of the desired voice communication service, and the event signal specifying the gateway to be selected based on the analyzed request data A request data analysis means generated in the processing unit is provided, The telephone exchange processing unit is configured by a software exchange in which a CPU executes software to perform exchange processing, receives the event signal from the service control unit, and appropriately receives the event signal from the plurality of gateways based on the event signal. A gateway selecting means for instructing the selected gateway to make a call to the voice terminal specified by the telephone number specified by the event signal, and a communication procedure of the selected gateway, Call control means for instructing the selected gateway to make a call to the voice terminal, and voice that performs the voice communication service specified by the event signal when a response is received from the voice terminal that has been called a communication service unit, which comprises, the server apparatus, wherein Receiving the request data from the end device, the analysis of the request data, the output of the event signal, a selection of the gateway, the response from the audio terminal command, and that is calling the call to voice terminal from said gateway In the server apparatus, the voice communication service designated by the event signal is automatically executed when the event occurs.

According to the first aspect of the present invention, since the HTTP POST method is used for transmitting the request data from the terminal device, unlike the case of using, for example, SMTP other than the POST method, there are few restrictions on interface construction. Become.
Here, data transmission by the POST method of the HTTP protocol is widely used as a means for transmitting data from the terminal device to the server device. For example, transmission of input data from a web form on its own home page, This technology is widely used for posting to electronic bulletin boards. Therefore, the interface can be freely designed on a general personal computer as well as a portable application.
In addition, the service control device analyzes the request data and sends an event signal to the telephone exchange processing unit. The telephone exchange processing unit provides a voice communication service to the designated voice terminal. Voice communication service can be executed without being aware of the department or gateway. For this reason, even if the processing content of the exchange processing unit or the gateway is changed, it can be dealt with by changing the processing of the service control unit.
According to the present invention, the request data from the terminal device is analyzed by the request data analysis means of the service control unit, an event signal is generated, and the operation content of the telephone exchange unit is designated. The telephone exchange unit selects a gateway corresponding to the voice terminal specified by the telephone number specified by the gateway selection means, and a call is made in accordance with the communication procedure of the gateway selected by the call control means, and a response is received from the voice terminal. When there is a voice communication service, voice communication service designated by the voice communication service means can be executed for the voice terminal.
Furthermore, according to the present invention, it is easy to develop a transmission interface, and the terminal device side can specify the request data without being aware of the processing of the server device and the gateway.

Similarly invention according to claim 2, wherein the service control unit transmits the processing result received via the gateway, to JSON (Java (registered trademark) Script Object Notation) said terminal after converting the format format Response data conversion means is provided.

According to the invention of 請 Motomeko 2, and transmits the response data converter of the service control unit, the processing result received via the gateway, to the terminal device is converted into JSON format format. Here, JSON is a data representation format based on Java (registered trademark) Script, has a simple structure, and can easily exchange data between different programming languages. . For this reason, since it is easy to extract data to be transmitted, it is not necessary to use dedicated display software.

  Similarly, in the invention according to claim 3, the request data of the terminal device specifies a telephone number of the voice terminal, an identification number for identifying the terminal device, and a voice communication service to be performed for the voice terminal. The response data from the server device to the terminal device includes status data, a URL for detailed status confirmation, and request data received from the terminal device, indicating the processing result of the request for the request data. It includes a unique ID specified individually, an error message when transmission fails, and a telephone number of the voice terminal.

  According to the invention of claim 3, the request data from the terminal device includes the telephone number of the voice terminal, an identification number that can identify the terminal device, and data that designates a voice communication service to be performed for the voice terminal. . Therefore, the server device can recognize and execute the telephone number of the voice terminal that makes a call, the identification number of the terminal device, and the voice communication service to be executed. Then, the terminal device can know the status data indicating the processing result of the request for the request data, the URL for detailed status confirmation, the unique ID, the error message at the time of transmission failure, and the telephone number of the voice terminal from the response data. it can.

  Similarly, in the invention according to claim 4, in the response data from the server device to the terminal device, the presence / absence information of the phone number of the voice terminal requested by the request data, the phone number of the voice terminal, the voice It includes at least one of a country code of the terminal, a network code of the destination, a code of the carrier to which the voice terminal belongs, and processing status information in processing.

According to the invention of claim 4, from the search result received from the gateway, information on the presence / absence of the telephone number of the voice terminal requested by the request data, the telephone number of the voice terminal, the country code of the voice terminal, the other party At least one of the previous network code, the code of the carrier to which the voice terminal belongs, and the processing status information in the process is converted into a JSON format and sent back to the terminal device. Whether or not it actually exists can be grasped.
Then, in the terminal device, the response data indicates whether the phone number of the voice terminal requested by the request data exists, the phone number of the voice terminal, the country code of the voice terminal, the network code of the destination, and the voice terminal It is possible to know the code of the carrier to which the user belongs and the processing status information in the processing.

  Similarly, in the invention according to claim 5, the telephone exchange processing unit stores a gateway communication fee storage unit that stores a communication fee for each gateway, and the gateway communication fee storage unit when the request data is received from the terminal device. And gateway selection means for selecting a gateway with the lowest communication cost.

  According to the invention which concerns on Claim 5, a gateway is selected automatically so that the communication expense borne by the terminal device side may become the minimum.

  Similarly, the invention according to claim 6 is characterized in that the terminal device is a personal computer.

  According to the invention which concerns on Claim 6, a personal computer, for example, a desktop computer, a laptop computer, a tablet computer, a smart phone, can be used as a terminal device.

Similarly, in the invention according to claim 7, the voice communication service means of the telephone exchange processing unit transmits the voice stored in the voice data server specified by the request data to the voice terminal, the request data At least one of a telephone conference service by a plurality of voice terminals specified in the above, a number data storage service for storing number data specified by the voice terminal, and a voice data storage service for storing voice data from the voice terminal. It is characterized by performing.

  According to the invention of claim 7, as a voice communication service, a voice transmission service for sending voice stored in a voice data server designated by request data to a voice terminal, a telephone call by a plurality of terminals designated by request data A conference service, a number data storage service for storing number data designated by a voice terminal, and a voice data storage service for storing voice data from a voice terminal can be provided.

  Similarly, the invention according to claim 8 includes the server device, the terminal device connected to the server device, a plurality of gateways connected to the server device, and a voice terminal connected to the gateway. Is a telephone call system characterized by the above.

According to the eighth aspect of the invention, since the HTTP POST method is used to transmit the request data from the terminal device, unlike the case of using, for example, SMTP other than the POST method, there are few restrictions on the interface construction. Become.
Therefore, the interface can be freely designed on a general personal computer as well as a portable application.
In addition, the service control device analyzes the request data and sends an event signal to the telephone exchange processing unit. The telephone exchange processing unit provides a voice communication service to the designated voice terminal. Voice communication service can be executed without being aware of the department or gateway. For this reason, even if the processing content of the exchange processing unit or the gateway is changed, it can be dealt with by changing the processing of the service control unit.
According to the present invention, the request data from the terminal device is analyzed by the request data analysis means of the service control unit, an event signal is generated, and the operation content of the telephone exchange unit is designated. The telephone exchange unit selects a gateway corresponding to the voice terminal specified by the telephone number specified by the gateway selection means, and a call is made in accordance with the communication procedure of the gateway selected by the call control means, and a response is received from the voice terminal. When there is a voice communication service, voice communication service designated by the voice communication service means can be executed for the voice terminal.
Furthermore, according to the present invention, it is easy to develop a transmission interface, and the terminal device side can specify the request data without being aware of the processing of the server device and the gateway.
For this reason, it is possible to provide a telephone call system that is easy to use from a terminal device.

The invention according to claim 9 also receives request data from a terminal device, instructs the gateway to execute processing based on the request data based on the request data, and sends the voice terminal specified by the request data to the voice terminal A server device for executing a voice communication service designated by request data , wherein the terminal device is arranged at a location different from the server device, and each terminal device is connected to the server device via an Internet line. Because
The request data from the terminal device using the HTTP (Hyper Text Transfer Protocol) POST method is received and analyzed, and at least the telephone number of the voice terminal to be connected and the content of the desired voice communication service are determined. while specifying, and generating an event signal that specifies a gateway to be selected on the basis of the request data the analysis, receives the event signal, selects the appropriate gateway from the plurality of gateways based on the event signal And instructing the selected gateway to make a call to the voice terminal specified by the telephone number specified by the event signal, and in accordance with the communication procedure of the selected gateway, the selected gateway. Point to call to voice terminal And a step of performing the voice communication service designated by the event signal when there is a response from the voice terminal that has been called, and the request data from the terminal device is provided. When received, the request data is analyzed, the event signal is output, the gateway is selected, the call instruction from the gateway to the voice terminal, and the call from the voice terminal is answered. The server device control method is characterized in that the voice communication service designated by an event signal is automatically executed.

According to the ninth aspect of the present invention, since the HTTP POST method is used for transmitting the request data from the terminal device, unlike the case of using, for example, SMTP other than the POST method, there are few restrictions on the interface construction. Become.
Therefore, the interface can be freely designed on a general personal computer as well as a portable application.
In addition, the service control device analyzes the request data and sends an event signal to the telephone exchange processing unit. The telephone exchange processing unit provides a voice communication service to the designated voice terminal. Voice communication service can be executed without being aware of the department or gateway. For this reason, even if the processing content of the exchange processing unit or the gateway is changed, it can be dealt with by changing the processing of the service control unit.
According to the present invention, the request data from the terminal device is analyzed by the request data analysis means of the service control unit, an event signal is generated, and the operation content of the telephone exchange unit is designated. The telephone exchange unit selects a gateway corresponding to the voice terminal specified by the telephone number specified by the gateway selection means, and a call is made in accordance with the communication procedure of the gateway selected by the call control means, and a response is received from the voice terminal. When there is a voice communication service, voice communication service designated by the voice communication service means can be executed for the voice terminal.
Furthermore, according to the present invention, it is easy to develop a transmission interface, and the terminal device side can specify the request data without being aware of the processing of the server device and the gateway.

Similarly, the invention according to claim 10 receives request data from a terminal device, instructs the gateway to execute processing based on the request data based on the request data, and sends the voice terminal specified by the request data to the voice terminal A server device that executes a voice communication service specified by request data , wherein the terminal device is arranged at a location different from the server device, and each terminal device is connected to the server device via an Internet line. A program to be executed, which receives and analyzes the request data using the HTTP (Hyper Text Transfer Protocol) POST method from the terminal device, and at least the telephone number of the voice terminal to be connected and the desired one Contents of the voice communication service Together specify the selection and generating an event signal that specifies a gateway to be selected on the basis of the request data the analysis, receives the event signal, the appropriate gateway from the plurality of gateways based on the event signal And instructing the selected gateway to make a call to the voice terminal specified by the telephone number specified by the event signal, and in accordance with the communication procedure of the selected gateway. Instructing a call to the voice terminal, and performing a voice communication service specified by the event signal when there is a response from the voice terminal that has been called, and Receives the request data from the terminal device When the analysis of the request data, the output of the event signal, a selection of the gateway, the command call to the voice terminal, and the event signal when there is a response from the voice terminal that is call from said gateway A program for automatically executing the voice communication service specified in (1).
It is.

According to the invention of claim 10, since the HTTP POST method is used for transmitting the request data from the terminal device, unlike the case of using, for example, SMTP other than the POST method, there are few restrictions on the interface construction. Become.
Therefore, the interface can be freely designed on a general personal computer as well as a portable application.
In addition, the service control device analyzes the request data and sends an event signal to the telephone exchange processing unit. The telephone exchange processing unit provides a voice communication service to the designated voice terminal. Voice communication service can be executed without being aware of the department or gateway. For this reason, even if the processing content of the exchange processing unit or the gateway is changed, it can be dealt with by changing the processing of the service control unit.
According to the present invention, the request data from the terminal device is analyzed by the request data analysis means of the service control unit, an event signal is generated, and the operation content of the telephone exchange unit is designated. The telephone exchange unit selects a gateway corresponding to the voice terminal specified by the telephone number specified by the gateway selection means, and a call is made in accordance with the communication procedure of the gateway selected by the call control means, and a response is received from the voice terminal. When there is a voice communication service, voice communication service designated by the voice communication service means can be executed for the voice terminal.
Furthermore, according to the present invention, it is easy to develop a transmission interface, and the terminal device side can specify the request data without being aware of the processing of the server device and the gateway.

According to the server device of the first aspect of the present invention, it is possible to easily set or specify a voice service for a desired voice terminal by a request from the terminal device. In addition, since the HTTP POST method is used for transmission of request data from the terminal device, unlike the case of using, for example, SMTP other than the POST method, restrictions on interface construction are reduced. Here, data transmission by the POST method of the HTTP protocol is widely used as a means for transmitting data from the terminal device to the server device. For example, transmission of input data from a web form on its own home page, This technology is widely used for posting to electronic bulletin boards. Therefore, the interface can be freely designed on a general personal computer as well as a portable application.
In addition, the service control device analyzes the request data and sends an event signal to the telephone exchange processing unit. The telephone exchange processing unit provides a voice communication service to the designated voice terminal. Voice communication service can be executed without being aware of the department or gateway. For this reason, even if the processing content of the exchange processing unit or the gateway is changed, it can be dealt with by changing the processing of the service control unit.
According to the present invention, the request data from the terminal device is analyzed by the request data analysis means of the service control unit, an event signal is generated, and the operation content of the telephone exchange unit is designated. The telephone exchange unit selects a gateway corresponding to the voice terminal specified by the telephone number specified by the gateway selection means, and a call is made in accordance with the communication procedure of the gateway selected by the call control means, and a response is received from the voice terminal. When there is a voice communication service, voice communication service designated by the voice communication service means can be executed for the voice terminal.
Furthermore, according to the present invention, it is easy to develop a transmission interface, and the terminal device side can specify the request data without being aware of the processing of the server device and the gateway.

  According to the server device of the second aspect, the processing result received via the gateway from the response data conversion unit of the service control unit is converted into a JSON format and transmitted to the terminal device. Here, JSON is a data representation format based on Java (registered trademark) Script, has a simple structure, and can easily exchange data between different programming languages. . For this reason, since it is easy to extract data to be transmitted, it is not necessary to use dedicated display software.

  According to the server device of the third aspect, the request data from the terminal device includes data specifying the telephone number of the voice terminal, the identification number that can identify the terminal device, and the voice communication service to be performed for the voice terminal. included. Therefore, the server device can recognize and execute the telephone number of the voice terminal that makes a call, the identification number of the terminal device, and the voice communication service to be executed.

  According to the server device of claim 4, from the search result received from the gateway, information on the presence / absence of the telephone number of the voice terminal requested by the request data, the telephone number of the voice terminal, the country code of the voice terminal, The network code of the other party, the code of the carrier to which the voice terminal belongs, and the processing status information in the process are converted into the JSON format and sent back to the source terminal, and the voice terminal actually exists in the terminal device. Whether or not there is.

  According to the server device of the fifth aspect, the gateway is automatically selected so that the communication cost borne on the terminal device side is minimized.

  According to the server device of the sixth aspect, a personal computer such as a desktop computer, a laptop computer, a tablet computer, or a smartphone can be used as the terminal device.

  According to the server device of the seventh aspect, as a voice communication service, a voice transmission service for sending voice stored in a voice data server designated by request data to a voice terminal, a plurality of terminals designated by request data A telephone conference service, a number data storage service for storing number data designated by a voice terminal, and a voice data storage service for storing voice data from a voice terminal can be provided.

According to the telephone call system according to the eighth aspect, it is possible to easily provide a voice service to a desired voice terminal by a request from the terminal device. In addition, since the HTTP POST method is used for transmission of request data from the terminal device, unlike the case of using, for example, SMTP other than the POST method, restrictions on interface construction are reduced. Therefore, the interface can be freely designed on a general personal computer as well as a portable application.
In addition, the service control device analyzes the request data and sends an event signal to the telephone exchange processing unit. The telephone exchange processing unit provides a voice communication service to the designated voice terminal. Voice communication service can be executed without being aware of the department or gateway. For this reason, even if the processing content of the exchange processing unit or the gateway is changed, it can be dealt with by changing the processing of the service control unit.
According to the present invention, the request data from the terminal device is analyzed by the request data analysis means of the service control unit, an event signal is generated, and the operation content of the telephone exchange unit is designated. The telephone exchange unit selects a gateway corresponding to the voice terminal specified by the telephone number specified by the gateway selection means, and a call is made in accordance with the communication procedure of the gateway selected by the call control means, and a response is received from the voice terminal. When there is a voice communication service, voice communication service designated by the voice communication service means can be executed for the voice terminal.
Furthermore, according to the present invention, it is easy to develop a transmission interface, and the terminal device side can specify the request data without being aware of the processing of the server device and the gateway. Therefore, it is possible to provide a telephone call system that can be easily used from the terminal device.

According to the server device control method of the ninth aspect, it is possible to easily provide a voice service to a desired voice terminal by a request from the terminal device. In addition, since the HTTP POST method is used for transmission of request data from the terminal device, unlike the case of using, for example, SMTP other than the POST method, restrictions on interface construction are reduced. In addition to portable applications, an interface can be freely designed on a general personal computer.
In addition, the service control device analyzes the request data and sends an event signal to the telephone exchange processing unit. The telephone exchange processing unit provides a voice communication service to the designated voice terminal. Voice communication service can be executed without being aware of the department or gateway. For this reason, even if the processing content of the exchange processing unit or the gateway is changed, it can be dealt with by changing the processing of the service control unit.
According to the present invention, the request data from the terminal device is analyzed by the request data analysis means of the service control unit, an event signal is generated, and the operation content of the telephone exchange unit is designated. The telephone exchange unit selects a gateway corresponding to the voice terminal specified by the telephone number specified by the gateway selection means, and a call is made in accordance with the communication procedure of the gateway selected by the call control means, and a response is received from the voice terminal. When there is a voice communication service, voice communication service designated by the voice communication service means can be executed for the voice terminal.
Furthermore, according to the present invention, it is easy to develop a transmission interface, and the terminal device side can specify the request data without being aware of the processing of the server device and the gateway.

According to the program of the tenth aspect, it is possible to easily provide a voice service to a desired voice terminal by a request from the terminal device. In addition, since the HTTP POST method is used for transmission of request data from the terminal device, unlike the case of using, for example, SMTP other than the POST method, restrictions on interface construction are reduced. In addition to portable applications, an interface can be freely designed on a general personal computer.
In addition, the service control device analyzes the request data and sends an event signal to the telephone exchange processing unit. The telephone exchange processing unit provides a voice communication service to the designated voice terminal. Voice communication service can be executed without being aware of the department or gateway. For this reason, even if the processing content of the exchange processing unit or the gateway is changed, it can be dealt with by changing the processing of the service control unit.
According to the present invention, the request data from the terminal device is analyzed by the request data analysis means of the service control unit, an event signal is generated, and the operation content of the telephone exchange unit is designated. The telephone exchange unit selects a gateway corresponding to the voice terminal specified by the telephone number specified by the gateway selection means, and a call is made in accordance with the communication procedure of the gateway selected by the call control means, and a response is received from the voice terminal. When there is a voice communication service, voice communication service designated by the voice communication service means can be executed for the voice terminal.
Furthermore, according to the present invention, it is easy to develop a transmission interface, and the terminal device side can specify the request data without being aware of the processing of the server device and the gateway.

It is a schematic diagram which shows the telephone transmission system which concerns on embodiment of this invention. It is a block diagram which shows the structure of the server apparatus. It is a schematic diagram which shows the structure of the same telephone transmission system, and exchange of a signal. It is a flowchart which shows the outline of a process of the same telephone transmission system. It is a flowchart which shows the procedure of the process in the terminal device in the same telephone transmission system, a server apparatus, a voice data server, a gateway, and a voice terminal device.

  A server device, a telephone call system, a server device control method, and a program according to an embodiment of the present invention will be described. First, a telephone call system according to an embodiment of the present invention will be described. Hereinafter, as an example of a voice communication service that can be provided, a case where voice is transmitted to a designated voice terminal will be described.

<Configuration of the telephone call system>
FIG. 1 is a schematic diagram showing a telephone call system according to an embodiment of the present invention. The telephone call system 10 includes a server device 30, a plurality of terminal devices 90, 90,..., 90 and a plurality of gateways 100, 100,. The server device 30, the terminal device 90, and the gateways 100, 100,..., 100 are connected via the Internet 20 and exchange various data.

Further, each gateway 100, 100,..., 100 is connected to a voice terminal device 110, 110,. Voice terminal devices 110, 110,..., 110 are fixed telephones, mobile phones, smartphones, and the like. In the present embodiment, the Internet 20 is connected to an audio data server 80 that stores an audio data file to be transmitted to the audio terminal device 110.

  The server device 30 includes a service control unit 40, a telephone exchange processing unit 50, a credit processing unit 60, and a database 70. The server device 30 is configured as a personal computer including a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), an HDD (Hard Disc Drive), and the like. By executing the functions, the functions of the service control unit 40, the telephone exchange processing unit 50, the credit processing unit 60, and the database 70 are realized.

  The audio data server 80 is configured as a personal computer including a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), an HDD (Hard Disc Drive), and the like, and as an audio compression file, for example, MP3 ( By storing a MPEG-1 Audio Layer-3) file and designating a URL (Uniform Resource Locator) of the terminal device 90, the audio compression file can be downloaded. In addition to the MP3 described above, a format such as WMA (Windows (registered trademark) Media Audio) AAC (Advanced Audio Coding) can be used as the audio compression file.

  The terminal device 90 is connectable to the server device 30 and is a personal computer including a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), a HDD (Hard Disc Drive), and the like. Composed. The terminal device 90 can input request data by a POST method of HTTP (HyperTextTransferProtocol) to the server device 30 from an input screen displayed by the web browser software. As the terminal device 90, a personal computer, a smartphone, a tablet computer terminal, or the like can be used as long as request data can be input.

  Each gateway 100 belongs to each carrier that provides a voice communication service to the voice terminal device 110, and follows a known communication procedure between the server device 30 and the designated voice terminal device 110, 110,. Make voice communication.

  Next, the configuration of the server device 30 will be described in detail. FIG. 2 is a block diagram showing the configuration of the server device, and FIG. 3 is a schematic diagram showing the configuration of the telephone call system and the exchange of signals. As described above, the server device 30 includes the service control unit 40, the telephone exchange processing unit 50, the credit processing unit 60, and the database 70.

  First, the service control unit 40 will be described. The service control unit 40 includes a request data receiving unit 41, a request data analyzing unit 42, and a response data converting unit 43.

  The request data receiving unit 41 receives request data from the terminal device 90. For example, an input screen that can be displayed on the server device 30 is displayed, and various types of designation data input by the HTTP POST method are received. In the request data, at least the telephone number of the voice terminal to be connected and the content of the desired voice communication service are designated. For example, in the case of a voice transmission service that transmits voice stored in a designated voice data server 80 to the voice terminal device 110, the request data includes a caller telephone number and a recipient telephone that is the telephone number of the voice terminal device 110. A number, an identification number for identifying the terminal device 90, a URL of the voice data server 80 for the voice terminal, and the like. In the present embodiment, since the HTTP POST method is used as the request data, unlike the case of using, for example, SMTP other than the POST method, restrictions on interface construction are reduced.

  The request data analysis unit 42 analyzes the request data described in HTTP and generates an event signal. This event signal is described in a format that the telephone exchange processing unit 50 can interpret.

The response data conversion unit 43 sends response data based on the communication result to the voice terminal device 110 to the terminal device 90. The response data includes information on the presence / absence of the telephone number of the voice terminal requested by the request data, the telephone number of the voice terminal, and processing status information in the process. The response data can further include the country code of the voice terminal, the network code of the other party, and the code of the carrier to which the voice terminal belongs. The response data includes status data, a URL for detailed status confirmation, a unique ID, and an error message when transmission fails, indicating the processing result of the request for the request data. In response data, the processing result received via the gateway is converted into a JSON (Java (registered trademark) Script Object Notation) format.
JSON is a data representation format based on Java (registered trademark) Script, has a simple structure, and can easily exchange data between different programming languages. For this reason, since it is easy to extract data to be transmitted, it is not necessary to use dedicated display software.
The processing status information indicates the status of the outgoing call processing, and is displayed with numbers and character strings.

  In the terminal device 90, the status data indicating the processing result of the request for the request data, the URL for detailed status confirmation, the unique ID for individually identifying the request received from the terminal device, the error message at the time of transmission failure, and the response data, The telephone number of the voice terminal can be known. The unique ID is an individual ID assigned to identify a request when receiving and processing the request from the terminal device. As the unique ID, a different ID is assigned to every request. For example, even if the same request is sent from the same terminal device, for example, request data having exactly the same destination and parameters, a different ID is assigned to each request. Further, the server device 30 includes, in the response data, information on the presence / absence of the telephone number of the voice terminal requested to be searched, the telephone number of the voice terminal, the country code of the voice terminal, the network code of the other party, and the voice terminal. And the status of the processing status information in the processing. In this case, the terminal device 90 can obtain such information from the response data.

  With the above configuration, the service control unit 40 converts and outputs a processing request from the terminal device 90 to the telephone exchange processing unit 50 and controls the operation of the telephone exchange processing unit 50. The main processing of the service control unit 40 is to generate an event signal in the request data analysis unit 42 in accordance with the designation format received by the telephone exchange processing unit 50 from the request data. That is, the terminal device 90 does not make the presence of the telephone exchange processing unit 50 aware. Usually, in order to control the telephone exchange processing unit 50, it is necessary to give an instruction in a format specific to the telephone exchange processing unit 50. In this example, designation from the terminal device 90 is a simple POST format of HTML. It may be a thing, and the input of the terminal device 90 is simplified. Even if the processing format of the telephone exchange processing unit 50 is changed for some reason, and the input format of the telephone exchange processing unit 50 is changed, the request data from the terminal device 90 is not changed. This can be dealt with only by changing the output format of the analyzing means 42.

  Next, the telephone exchange processing unit 50 will be described. The telephone exchange processing unit 50 is a so-called software exchange that has a voice service function in addition to a telephone exchange function and is realized by executing software by a CPU. Such soft exchanges are well known. The telephone exchange processing unit 50 includes gateway selection means 51, voice communication service means 52, call control means 53, and gateway billing data generation means 54.

  The gateway selection unit 51 selects the gateway selection unit 51 that instructs the voice terminal device 110 specified by the telephone number specified by the event signal from the service control unit 40 to make a call. This selection refers to the communication cost for each gateway stored in the gateway billing information 71, which will be described later, which is the gateway communication fee storage means stored in the database 70, and selects the gateway 100 with the lowest communication cost. .

  The voice communication service unit 52 executes a voice communication service designated by the terminal device 90. In this example, the voice communication service means 52 decodes, for example, MP3 data as a voice compression file from the voice data server 80 as a voice communication service and sends it to the incoming voice terminal device 110, and the voice terminal device 110 sends the voice. Let it play. The call control means 53 stores a telephone conference service by a plurality of terminals specified by request data, a number data storage service for storing number data specified by a voice terminal using a numeric keypad, and voice data from a voice terminal. An audio data storage service can be performed.

  When a telephone conference is performed, a plurality of telephone numbers to be connected are specified in the request data of the terminal device 90, and the voice communication service means 52 performs mutual voice communication with a plurality of voice terminals connected. Is possible. When the number data storage service is executed, the number data specified by the request data and specified by the connected voice terminal using the numeric keypad is stored in a predetermined storage unit. This number data is referred to from the terminal devices 90 and 90 by designation from the terminal device 90. Furthermore, when executing the voice data storage service, the voice data specified by the request data and stored from the connected voice terminal is stored in a predetermined storage unit. This audio data is referred to from the terminal devices 90 and 90 by designation from the terminal device 90.

  The call control unit 53 makes a call to the voice terminal device 110 specified by the event signal from the gateway 100 selected by the gateway selection unit 51 by a predetermined communication procedure, and establishes a connection. The gateway billing data generating unit 54 sends credit information generated based on the billing sent from the gateway 100 to the credit processing unit 60.

  As described above, the telephone exchange processing unit 50 acquires a call, a voice communication service, and billing information based on the event signal from the service control unit 40.

  Next, the credit processing unit 60 will be described. The credit processing unit 60 manages credits of clients that use the terminal devices 90 and 90. For example, the client purchases credits and consumes the credits every time he / she connects to the server device 30 and uses the telephone call system. If credits are exhausted, it will not be possible to receive the service of the telephone call system. The credit processing unit 60 includes credit management means 61 and credit balance confirmation means 62.

The credit management means 61 updates the credit information 72 stored in the database 70 based on the credit information from the telephone exchange processing unit 50. That is, the credit for each client is always kept up-to-date.
When the request data is input from the terminal devices 90, 90, the credit balance confirmation unit 62 refers to the credit information 72, confirms the credit balance of the client, and determines whether the telephone call system can be used. Further, the credit balance confirmation means 62 performs a process of subtracting the client's credit from the credit information 72 by using the client's telephone call system.

  Next, the database 70 will be described. The database 70 stores gateway billing information 71 and credit information 72. In the gateway billing information 71, the latest billing information of each gateway 100, 100,. The credit information 72 stores credit balances and usage history information for each client. The credit processing unit 60 and the database 70 can be configured as a part of the service control unit 40.

  Next, the overall processing procedure of the telephone call system 10 will be described with reference to FIGS. Here, a case where the telephone transmission system 10 performs a voice transmission service which is an example of a voice communication service process will be described. FIG. 3 is a schematic diagram showing the overall configuration of the telephone call system 10 and the exchange of signals, and FIG. 4 is a flowchart showing an outline of processing of the telephone call system. FIG. 4A shows the account process and the voice storage process, and FIG. 4B shows the procedure of the voice transmission service.

  In order for the terminal device 90 to cause the voice terminal device 110 to send voice by the server device 30, it is necessary to register an account and store the voice to be sent. First, as shown in FIG. 4A, the user performs account registration processing from the terminal device 90 to the server device 30 (step S1). Then, the user stores an audio compressed file in the MP3 format from the terminal device 90 to the audio data server 80 (step S2). In account registration, ID and password are registered from the terminal device 90, and credits for cost burden are purchased. Credits are consumed appropriately depending on the service content, time, etc. If the credits are exhausted, the service cannot be used.

  In this state, the telephone transmission system 10 executes the voice transmission service. As shown in FIG. 4B, the user connects the terminal device 90 to the server device 30 via the Internet 20, and sends request data by the HTTP POST method (step S11). In the service control unit 40 of the server device 30, the request data receiving unit 41 receives the request data, and the request data analyzing unit 42 analyzes the request data and generates an event signal (step S12).

  The telephone exchange processing unit 50 of the telephone exchange processing unit 50 receives the event signal and specifies the telephone number of the destination voice terminal and the URL of the voice data server 80 storing the voice data to be transmitted (step S13). ). Next, the gateway selection means 51 refers to the gateway billing information 71 in the database 70 from the telephone number and selects the gateway 100 (step S14).

  Further, the gateway 100 selected by the call control means 53 calls the designated telephone number by SIP (steps S15 and S16). When the voice terminal device 110 responds to this call, the voice terminal device 110 is connected to the server device 30 via the gateway 100 (step S17). In this state, the voice communication service means 52 acquires the voice from the voice data server 80 specified by the designated URL, decodes it, and sends it to the voice terminal device 110 (step S18). Thereby, the voice stored in the voice data server 80 is output from the voice terminal device 110 (step S19). When the voice terminal device 110 performs a disconnection process (Yes in step S20), the call control unit 53 performs a disconnection process. When the voice terminal device 110 does not perform a disconnection process (No in step S20), the gateway selection unit 51 performs voice processing. After the end of transmission (step S21), a disconnection process is performed (step S22). Thereafter, the credit processing unit 60 performs credit processing (step S23).

  Next, request data is input from the terminal device 90 to the server device 30, and the server device 30, the voice data server 80, and the terminal device 90 are connected to the voice terminal device 110 via the gateway 100 and output voice. Each operation procedure of the gateway 100 and the voice terminal device 110 will be described.

  FIG. 5 is a flowchart showing a processing procedure in the terminal device, the server device, the voice data server, the gateway, and the voice terminal device in the telephone transmission system. In FIG. 5, (a) shows account processing, (b) shows voice input processing, and (c) shows processing in a voice transmission service.

  As shown in FIG. 5A, account registration is input from the terminal device 90 (step SA1), and account registration processing is performed by the server device 30 (step SC2). Next, as shown in FIG. 5B, the audio data file prepared by the server device 30 is stored in the audio data server 80 via the server device 30 (step SA2, step SC2, step SB1). For example, the promotion sound of a new song is stored as an audio file. These processes are also shown in FIG.

  Next, processing in the voice transmission service will be described. As shown in FIG. 5C, first, the terminal device 90 performs a connection process to the server device 30 (step SA3). The server device 30 performs connection processing (step SC3). The credit processing unit 60 of the server device 30 confirms the remaining credit amount.

  Next, the terminal device 90 transmits the request data to the server device 30 (step SA4), and the service data receiving unit 41 receives the request data in the service control unit 40 of the server device 30 (step SC4), and the response data converting unit 43 Response data is transmitted to the terminal device 90 (step SC5). In the terminal device 90, the response data is received (step SA5). Further, the request data analysis means 42 analyzes the request data, generates an event signal, and sends it to the telephone exchange processing unit 50 (step SC6).

  The telephone exchange processing unit 50 receives the event signal, the gateway selection means 51 selects the gateway selection means 51 (step SC7), and makes a call to the gateway 100 selected by the call control means 53 (step SC8). The gateway 100 performs an exchange process (step SD1), calls the voice terminal device 110, and the voice terminal device 110 rings a ringing tone (step SE1). When the user processes the response in the voice terminal device 110 (step SE2), in the server device 30 connected via the gateway 100, the voice communication service means 52 connects to the voice data server 80 and requests transfer of the voice file. (Step SC9). The voice data server 80 receives this request (step SB2), and sends a predetermined voice file to the server device 30 (step SB3).

  In the server device 30, the voice data from the voice data server 80 is decoded by the voice communication service means 52, transferred to the gateway 100 (step SC10), and output from the voice terminal device 110 (step SE3). If the voice terminal device 110 does not disconnect during playback, the telephone exchange processing unit 50 ends the playback of the voice (step SC11), and then performs a disconnection process of the gateway 100, and a communication log from the gateway 100 is displayed. Receive (step SC11). Further, in the service control unit 40, the response data conversion means 43 sends the response data to the terminal device 90 (step SC13), and the terminal device 90 receives the response data (step SA6). When the voice terminal device 110 performs a disconnection process during the reproduction of voice (step SE4), the telephone exchange processing unit 50 performs a disconnection process (step SC12) and transmits response data to the terminal device 90 (step SC13). )I do.

  Note that when the terminal device 90 acquires credit information, request data for acquiring credit information is transmitted to the server device 30. This request data also uses the HTTP POST method, and the server device 30 transmits the credit information acquired from the database 70 as response data to the server device 30 in the JSON format.

  As described above, in the telephone call system 10, the server device 30 transmits voice to the voice terminal device 110 via the gateway 100 based on the request data from the terminal device 90.

  In this embodiment, the voice distribution service has been described as an example of the voice communication service. However, other voice communication services such as a telephone conference service, a number data storage service, and a voice data storage service can be implemented. In this case, the voice communication service means 52 of the telephone exchange processing unit 50 is configured to be able to execute each service. Then, the terminal device 90 designates items necessary for the execution of each service from the request data, and a signal that the request data analysis means 42 of the service control unit 40 can interpret the designated items to the telephone exchange processing unit 50. Convert to event and output.

  INDUSTRIAL APPLICABILITY The present invention can be applied to a server device, a telephone call system, a server device control method, and a program that provide a voice exchange service from a terminal device to a designated voice terminal, and has industrial applicability.

10: Telephone transmission system 20: Internet 30: Server device 40: Service control unit 41: Request data receiving unit 42: Request data analyzing unit 43: Response data converting unit 50: Telephone exchange processing unit 51: Gateway selecting unit 52: Voice communication Service means 53: Call control means 54: Gateway billing data generation means 60: Credit processing section 61: Credit management means 62: Credit information storage means 63: Credit balance confirmation means 70: Database 71: Credit information 72: Gateway billing information 80 : Voice data server 90: Terminal device 100: Gateway 110: Voice terminal device

Claims (10)

Receives the request data from the terminal device, instructs the gateway to execute processing based on the request data based on the request data, and provides the voice communication service specified by the request data to the voice terminal specified by the request data. A server device to execute,
It said terminal device is arranged at different locations and the server device are connected with internet each terminal device to said server device,
A service control unit that receives the request data from a plurality of the terminal devices and generates an event signal;
A telephone exchange processing unit that receives the event signal from the service control unit, calls the gateway connectable to the voice terminal, and executes a process for realizing the voice communication service;
The service control unit
The request data from the terminal device using the HTTP (Hyper Text Transfer Protocol) POST method is received and analyzed, and at least the telephone number of the voice terminal to be connected and the content of the desired voice communication service are determined. Request data analysis means for generating the event signal for specifying the gateway to be selected based on the analyzed request data and specifying the gateway to the telephone exchange processing unit,
The telephone exchange processing unit is composed of a software exchange where the CPU executes software to perform exchange processing,
The event signal from the service control unit is received, an appropriate gateway is selected from the plurality of gateways based on the event signal, and the telephone number specified by the event signal is specified for the selected gateway. Gateway selection means for commanding a call to a voice terminal;
Call control means for instructing the selected gateway to make a call to the voice terminal according to the communication procedure of the selected gateway;
A voice communication service means for performing the voice communication service designated by the event signal when there is a response from the voice terminal that has been called;
The server device, the receiving of the request data from the terminal device, the analysis of the request data, the output of the event signal, a selection of the gateway, a command call to the voice terminal from the gateway, and the call A server device that automatically executes the voice communication service designated by the event signal when a response is received from the voice terminal . The service control unit includes response data conversion means for converting a processing result received via the gateway into a JSON (Java (registered trademark) Script Object Notation) format and transmitting the result to the terminal device. The server device according to claim 1, wherein: The request data of the terminal device includes a telephone number of the voice terminal, an identification number that can identify the terminal device, and data specifying a voice communication service to be performed for the voice terminal,
The response data from the server device to the terminal device includes status data indicating the processing result of the request for the request data, a URL for detailed status confirmation, and a unique ID that individually identifies the request data received from the terminal device The server apparatus according to claim 1, wherein an error message when transmission fails and a telephone number of the voice terminal are included.   Response data from the server device to the terminal device includes presence / absence information of the phone number of the voice terminal requested for the request data, the phone number of the voice terminal, the country code of the voice terminal, 4. The apparatus according to claim 1, wherein at least one of a network code, a code of a carrier to which the voice terminal belongs, and processing status information in processing is included. 5. Server device.   Gateway communication fee storage means for storing the communication fee for each gateway is provided, and when the request data is received from the terminal device, the telephone exchange processing unit refers to the gateway communication fee storage means, and the communication cost. 5. The server apparatus according to claim 1, further comprising a gateway selection unit that selects a gateway having the lowest value.   The server device according to claim 1, wherein the terminal device is a personal computer. The voice communication service means of the telephone exchange processing unit includes a voice transmission service for sending voice stored in a voice data server designated by the request data to the voice terminal, and a plurality of voice terminals designated by the request data. The telephone conference service, a number data storage service for storing number data designated by the voice terminal, and a voice data storage service for storing voice data from the voice terminal are executed. The server apparatus as described in any one of Claim 1-6.   The server device according to any one of claims 1 to 7, the terminal device connected to the server device, a plurality of gateways connected to the server device, and connected to the gateway A telephone call system comprising a voice terminal. Receives the request data from the terminal device, instructs the gateway to execute processing based on the request data based on the request data, and provides the voice communication service specified by the request data to the voice terminal specified by the request data. A server device to be executed , wherein the terminal device is arranged at a location different from the server device, and each terminal device is connected to the server device via an Internet line,
The request data from the terminal device using the HTTP (Hyper Text Transfer Protocol) POST method is received and analyzed, and at least the telephone number of the voice terminal to be connected and the content of the desired voice communication service are determined. Generating an event signal designating and specifying a gateway to be selected based on the analyzed request data;
Receiving the event signal, call to the voice terminal to said selected gateway identified by the telephone number specified by the event signal as well as selecting the appropriate gateway from the plurality of gateways based on the event signal A step of commanding,
Instructing the selected gateway to make a call to the voice terminal according to the communication procedure of the selected gateway;
Providing a voice communication service designated by the event signal when there is a response from the voice terminal that has been called,
When the request data is received from the terminal device, the request data is analyzed, the event signal is output, the gateway is selected, the call instruction is sent from the gateway to the voice terminal, and the voice is called A method for controlling a server apparatus, comprising: automatically executing the voice communication service designated by the event signal when a response is received from a terminal. Receives the request data from the terminal device, instructs the gateway to execute processing based on the request data based on the request data, and provides the voice communication service specified by the request data to the voice terminal specified by the request data. A server device to be executed , wherein the terminal device is arranged at a location different from the server device, and each terminal device is executed by a computer of a server device connected to the server device via an Internet line,
The request data from the terminal device using the HTTP (Hyper Text Transfer Protocol) POST method is received and analyzed, and at least the telephone number of the voice terminal to be connected and the content of the desired voice communication service are determined. Generating an event signal designating and specifying a gateway to be selected based on the analyzed request data;
Receiving the event signal, call to the voice terminal to said selected gateway identified by the telephone number specified by the event signal as well as selecting the appropriate gateway from the plurality of gateways based on the event signal A step of commanding,
Instructing the selected gateway to make a call to the voice terminal according to the communication procedure of the selected gateway;
Providing a voice communication service designated by the event signal when there is a response from the voice terminal that has been called,
When the request data is received from the terminal device, the request data is analyzed, the event signal is output, the gateway is selected, the call instruction is sent from the gateway to the voice terminal, and the voice is called A program for automatically executing the voice communication service designated by the event signal when a response is received from a terminal.