JP6277104B2 - Work procedure management apparatus and program - Google Patents

Description

  The present invention relates to a work procedure management apparatus and a program.

There has been known a procedure manual creation method for creating a work procedure manual showing a work procedure (for example, see Patent Document 1).
[Prior art documents]
[Patent Literature]
[Patent Document 1] JP 2001-243485 A

  A technique that can efficiently manage a plurality of work procedure manuals that have been created has been desired.

  According to the first aspect of the present invention, a work process data storage unit that stores a plurality of work process data indicating respective work contents of a plurality of work processes, and at least one work process among the plurality of work process data. The work procedure data storage unit that stores the work procedure data generated using the data, and when the work process data stored in the work process data storage unit is changed, the changed work process data changes Correspondingly, a work procedure management apparatus is provided that includes a data updating unit that updates work procedure data generated using the changed work process data.

  The work procedure management apparatus may further include a work part data storage unit that stores a plurality of work part data indicating respective work contents of a plurality of unit work, and the work process data storage unit includes a plurality of unit work operations. A plurality of work process data indicating respective work contents of a plurality of work processes each including at least one unit work, and the work procedure data storage unit includes at least one work process data and at least one unit. Work procedure data generated using at least one work part data indicating the work contents of each work may be stored, and the data update unit changes the work part data stored in the work part data storage unit. Work procedure generated using the changed work part data corresponding to the changed contents of the changed work part data It may be updated over data. In the work procedure management apparatus, the work procedure data storage unit stores work procedure data generated using a process data group composed of two or more work process data among a plurality of work process data. Well, when the order of a plurality of work process data included in the process data group is changed, the data update unit uses the changed process data group in accordance with the changed contents of the changed process data group. The generated work procedure data may be updated.

  In the work procedure management apparatus, the work process data storage unit may store work availability data indicating availability of work in association with each of the plurality of work process data, and the work procedure data storage unit stores the work procedure data. In order to generate work procedure data by associating work availability data indicating work availability with work procedure data when the work availability data associated with all work process data used for generation indicates work availability. When the work availability data associated with the at least one work availability data used indicates that work is impossible, the work availability data indicating the work load may be associated with the work procedure data. In addition, the work procedure management device includes a work procedure data specifying unit that specifies work procedure data in which a corresponding work is being performed among a plurality of work procedure data, and work procedure data specified by the work procedure data specifying unit. And a work stop control unit that stops the work corresponding to the specified work procedure data when at least one of the work process data used for generating is changed.

  According to the 2nd aspect of this invention, the program for functioning a computer as said work procedure management apparatus is provided.

  It should be noted that the above summary of the invention does not enumerate all the necessary features of the present invention. In addition, a sub-combination of these feature groups can also be an invention.

An example of the communication environment of a work procedure management apparatus is shown schematically. An example of functional composition of a work procedure management device is shown roughly. An example of a work component data table is shown roughly. An example of a work process data table is shown roughly. An example of a work procedure data table is shown roughly. An example of the flow of processing by a work procedure management device is shown roughly.

  Hereinafter, the present invention will be described through embodiments of the invention, but the following embodiments do not limit the invention according to the claims. In addition, not all the combinations of features described in the embodiments are essential for the solving means of the invention.

  FIG. 1 schematically shows an example of a communication environment of the work procedure management apparatus 100. The work procedure management apparatus 100 according to the present embodiment manages work procedure data in which work procedures are registered. The work may be any work, for example, a communication device setting work and a repair work.

  The work procedure management apparatus 100 uses a work process data storage unit 104 that stores a plurality of work process data indicating respective work contents of a plurality of work processes, and at least one work process data among the plurality of work process data. A work procedure data storage unit 110 for storing work procedure data generated in this manner. The work procedure data includes, for example, text data indicating at least one work content of a plurality of work processes. Further, the work procedure data may include image data and audio data indicating at least one work content of a plurality of work processes.

  The work procedure management apparatus 100 communicates with a plurality of information terminals 200 via the network 10. The network 10 may include at least one of a dedicated network such as an in-house LAN, the Internet, and a telephone network. The information terminal 200 may be any device as long as it is a communicable device, for example, a PC (Personal Computer), a tablet terminal, a mobile phone such as a smartphone, or the like.

  The work procedure management apparatus 100 may transmit the work procedure data stored in the work procedure data storage unit 110 to the information terminal 200. The information terminal 200 outputs the work procedure data received from the work procedure management apparatus 100. For example, the information terminal 200 displays and outputs work procedure data. The worker grasps the work content by browsing the work procedure data displayed by the information terminal 200.

  The work procedure management apparatus 100 changes the work process data in accordance with the changed work process data when the work process data is changed due to a failure or the like caused by the work contents indicated by the work process data. The work procedure data generated using the work process data thus updated is updated. Updating the work procedure data in correspondence with the changed content of the changed work process data is, for example, adding the same change as the change content to the work procedure data.

  The work procedure management apparatus 100 updates the work procedure data stored in the work procedure data storage unit 110 and also updates the work procedure data transmitted to the information terminal 200. For example, the work procedure management apparatus 100 updates the work procedure data by transmitting an instruction to update the work procedure data to the information terminal 200. Thereby, it is possible to prevent the worker who has browsed the work procedure data transmitted to the information terminal 200 from performing the work content in which the trouble has occurred, which is included in the work procedure data.

  FIG. 2 schematically shows an example of the functional configuration of the work procedure management apparatus 100. The work procedure management apparatus 100 includes a work part data storage unit 102, a work process data storage unit 104, a work procedure data generation unit 106, a work procedure data storage unit 110, a work procedure data transmission unit 112, a work part data change unit 114, a work A process data changing unit 116, a work procedure data changing unit 118, a data updating unit 120, a work procedure data specifying unit 122, and a work stop control unit 124 are provided. In addition, it is not essential that the work procedure management apparatus 100 includes all of these configurations.

  The work part data storage unit 102 stores a plurality of work part data indicating work contents of a plurality of unit work. The unit work may be a minimum work section that performs one work purpose. For example, in setting the communication device, the unit work for the purpose of checking the current setting is to input one command and to check the output from the communication device.

  The work process data storage unit 104 stores work process data. The work process data storage unit 104 may store a plurality of work process data indicating respective work contents of a plurality of work processes each including at least one unit work among the plurality of unit works. For example, the work process data indicates work contents of a work process including a plurality of unit works.

  The work process data includes, for example, a plurality of component data identification information for identifying each of the plurality of work component data. The creator who generates the work process data selects two or more work part data from the plurality of work part data stored in the work part data storage unit 102, thereby obtaining the part data identification information of the selected work part data. Work process data including it may be generated.

  In addition, the work process data may include a plurality of pieces of data indicating the work contents of the unit work indicated by each of the plurality of work part data. Each of the plurality of data indicating the work contents of the unit work indicated by each of the plurality of work component data may be any of text data, image data, and audio data. The image data may be still image data or moving image data. A creator who generates work process data selects two or more pieces of work part data from a plurality of pieces of work part data stored in the work part data storage unit 102, thereby indicating work contents indicated by the selected work part data. Work process data including a plurality of data may be generated.

  The creator who generates the work process data may generate the work process data by directly operating the work procedure management apparatus 100 or by operating the work process management apparatus 100 via the network 10. In addition, the creator may generate work process data using the information terminal 200.

  The work procedure data generation unit 106 generates work procedure data. The work procedure data generation unit 106 generates work procedure data using, for example, two or more work process data selected from a plurality of work process data stored in the work process data storage unit 104.

  A creator who generates work procedure data may select two or more work process data by directly operating the work procedure management apparatus 100 or operating the network via the network 10. Further, the creator may select two or more work process data using the information terminal 200.

  The work procedure data generation unit 106 may generate work procedure data by combining data included in each of two or more work process data. Data included in each of the two or more work process data may be any of text data, image data, and audio data. The work procedure data generation unit 106 identifies a plurality of work part data using a plurality of part data identification information included in each of two or more work process data, and each of the identified plurality of work part data is Work procedure data may be generated by combining the work contents shown.

  The work procedure data storage unit 110 stores the work procedure data generated by the work procedure data generation unit 106. The work procedure data storage unit 110 may store the work procedure data in association with the procedure data identification information for identifying the work procedure data.

  The work procedure data transmission unit 112 transmits the work procedure data stored in the work procedure data storage unit 110. The work procedure data transmission unit 112 may transmit the work procedure data selected by the information terminal 200 among the plurality of work procedure data stored in the work procedure data storage unit 110 to the information terminal 200. When the work procedure data is transmitted, the work procedure data transmission unit 112 associates the procedure data identification information of the transmitted work procedure data with the transmission destination identification information for identifying the transmission destination of the work procedure data, and transmits the data. It may be stored as a history.

  The work part data changing unit 114 changes the work part data stored in the work part data storage unit 102. The work part data changing unit 114 may change the work part data in accordance with an instruction from a changer who changes the work part data. The changer instructs the change of the work part data, for example, when a malfunction occurs as a result of performing the work content indicated by the work part data.

  The work process data changing unit 116 changes the work process data stored in the work process data storage unit 104. The work process data changing unit 116 may change the work process data in accordance with an instruction from a changer who changes the work process data. The changer instructs the change of the work process data, for example, when a malfunction occurs as a result of performing the work content indicated by the work process data.

  In addition, when the work part data change unit 114 changes the work part data, the work process data change unit 116 receives the work process data including the work contents of the work process including the unit work indicated by the changed work part data. You may change it.

  The work procedure data changing unit 118 changes the work procedure data stored in the work procedure data storage unit 110. The work procedure data changing unit 118 has the order of the plurality of work process data included in the process data group constituted by two or more work process data among the plurality of work process data stored in the work process data storage unit 104. When changed, the work procedure data generated using the changed process data group is updated in correspondence with the changed contents of the changed process data group.

  The work procedure data changing unit 118 may change the work procedure data in accordance with an instruction from a changer who changes the work procedure data. For example, when the changer performs a work procedure in the order indicated by the process data group and a failure occurs and the occurrence of the failure can be prevented by changing the order, a plurality of change data included in the process data group An instruction is given to change the order of the work process data to an order in which no malfunction occurs.

  The data update unit 120 updates the work procedure data stored in the work procedure data storage unit 110 and the work procedure data transmitted by the work procedure data transmission unit 112. When the work process data stored in the work process data storage unit 104 is changed by the work process data change unit 116, the data update unit 120 is changed according to the changed contents of the changed work process data. The work procedure data generated using the obtained work process data is updated.

  In addition, the data update unit 120, when the work part data stored in the work part data storage unit 102 is changed by the work part data change unit 114, the work procedure generated using the changed work part data. Update the data. The work procedure data generated using the work part data is work procedure data generated using the work process data including the work contents of the work process including the work contents of the unit work indicated by the work part data. Good.

  In addition, when the order of a plurality of work process data included in the process data group is changed by the work procedure data change unit 118, the data update unit 120 corresponds to the changed contents of the changed process data group, The work procedure data generated using the changed process data group is updated. To update the work procedure data generated using the changed process data group corresponding to the changed contents of the changed process data group, as in the changed process data group, It may be to change the order of the work process data at the location corresponding to the process data group.

  When updating the work procedure data transmitted by the work procedure data transmission unit 112, the data update unit 120 sends the work procedure data to the transmission destination stored in association with the procedure data identification information of the work procedure data. The update instruction data for updating may be transmitted.

  The work procedure data specifying unit 122 specifies work procedure data in which the corresponding work is currently being performed among the plurality of work procedure data stored in the work procedure data storage unit 110. For example, the work procedure data specifying unit 122 receives the procedure data identification information of the work procedure data on which the corresponding work is performed from the information terminal 200, thereby specifying the work procedure data on which the corresponding work is performed. You can do it.

  The information terminal 200 may transmit procedure data identification information of work procedure data on which the corresponding work is being performed to the work procedure management apparatus 100 based on the input of the worker. For example, the information terminal 200 transmits procedure data identification information to the work procedure management apparatus 100 for the work procedure data that has received an input from the worker to start the work. In addition, when the information terminal 200 receives an input indicating the end of work, the information terminal 200 transmits information indicating that the work is ended to the work procedure management apparatus 100.

  The work stop control unit 124, when at least one of the work process data used for generating the work procedure data specified by the work procedure data specifying unit 122 is changed by the work process data changing unit 116, The work corresponding to the specified work procedure data is stopped. The work stop control unit 124 sends data indicating that work corresponding to the specified work procedure data is to be stopped to the information terminal 200 that has transmitted the procedure data identification information of the work procedure data in which the corresponding work is being performed. May be sent. The work stop control unit 124 may control the information terminal 200 to forcibly stop the work performed by the information terminal 200 when the work being performed is a work performed using the information terminal 200. Good.

  FIG. 3 schematically shows an example of the work part data table 130. The work part data storage unit 102 may store a plurality of work part data in the form of a work part data table 130. Further, the work part data storage unit 102 may store a plurality of work part data separately from the work part data table 130. In that case, the work part data table 130 may be used to manage a plurality of work part data.

  The work part data table 130 has a part name column 132, a work availability column 134, and a work content column 136. In the part name column 132, the part name of the work part data may be registered.

  In the work availability column 134, the availability of the work content indicated by the work part data may be registered. The data registered in the work availability column 134 may be an example of work availability data.

  For example, among the work part data stored in the work part data storage unit 102, work availability is registered in the work part data with a track record. When a malfunction occurs as a result of performing the work content indicated by the proven work part data, work disapproval is registered for the work part data.

  In addition, for example, among work part data stored in the work part data storage unit 102, work disapproval is registered in work part data with no record. With respect to work part data without a track record, for example, the work content indicated by the work part data is carried out in an experimental environment or the like, and it is confirmed that there is no malfunction, etc.

  The work content of the unit work indicated by the work part data may be registered in the work content column 136. The work content registered in the work content column 136 may include text instructing the work, or may include text describing the work. The work content registered in the work content column 136 may include an image instructing the work or may include an image explaining the work. In the work content column 136, for example, a path indicating an image storage location is registered. Further, the work content registered in the work content column 136 may include a sound for instructing the work, or may include a sound for explaining the work. In the work content column 136, for example, a path indicating a voice storage location is registered.

  FIG. 4 schematically shows an example of the work process data table 140. The work process data storage unit 104 may store a plurality of work process data in the form of a work process data table 140. Further, the work process data storage unit 104 may store a plurality of work process data separately from the work process data table 140. In that case, the work process data table 140 may be used to manage a plurality of work process data.

  The work process data table 140 has a process name column 142, a work availability column 144, and a work content column 146. In the process name column 142, the process name of the work process data may be registered.

  In the work availability column 144, the availability of the work content indicated by the work process data may be registered. The data registered in the work availability column 144 may be an example of work availability data.

  For example, among the work process data stored in the work process data storage unit 104, work availability is registered in the work process data with a track record. When a malfunction occurs as a result of performing the work content indicated by the work process data with a track record, work disapproval is registered for the work process data.

  Further, for example, among the work process data stored in the work process data storage unit 104, work disapproval is registered in work process data with no record. With respect to work process data without a track record, for example, the work content indicated by the work process data is carried out in an experimental environment or the like, and it is confirmed that there is no problem, for example.

  Further, for example, when work availability is associated with all of the work part data corresponding to a plurality of unit works included in the work content indicated by the work process data, the work availability is registered. Further, for example, when work disabling is associated with at least one of the work part data corresponding to a plurality of unit work included in the work content indicated by the work process data, the work disabling may be registered.

  The work content indicated by the work process data may be registered in the work content column 146. FIG. 4 illustrates a case where the part names of a plurality of work part data corresponding to each of a plurality of unit works included in the work content indicated by the work process data are registered.

  FIG. 5 schematically shows an example of the work procedure data table 150. The work procedure data storage unit 110 may store a plurality of work procedure data in the format of the work procedure data table 150. The work procedure data storage unit 110 may store a plurality of work procedure data separately from the work procedure data table 150. In that case, the work procedure data table 150 may be used to manage a plurality of work procedure data.

  The work procedure data table 150 has a procedure name column 152, a work availability column 154, and a work content column 156. In the procedure name column 152, the procedure name of the work procedure data may be registered.

  In the work availability column 154, the availability of the work content indicated by the work procedure data may be registered. The data registered in the work availability column 154 may be an example of work availability data.

  For example, among work procedure data stored in the work procedure data storage unit 110, work permission is registered in work procedure data with a track record. If a malfunction occurs as a result of performing the work content indicated by the work procedure data with a track record, work disapproval is registered for the work procedure data.

  Further, for example, out of work procedure data stored in the work procedure data storage unit 110, work disapproval is registered in work procedure data with no track record. With respect to work procedure data without a track record, for example, the work content indicated by the work procedure data is carried out in an experimental environment or the like, and it is confirmed that there is no malfunction, etc.

  Further, for example, when work permission is registered for all work process data used for generating work procedure data, work permission is registered for the work procedure data. Further, for example, when work disapproval is registered for at least one work process data used for generating work procedure data, work disapproval is registered for the work procedure data.

  The work content indicated by the work procedure data may be registered in the work content column 156. FIG. 5 illustrates a case where process names of a plurality of work process data used for generating work procedure data are registered.

  FIG. 6 schematically shows an example of the flow of processing by the work procedure management apparatus 100. Here, the state in which the work procedure management apparatus 100 is waiting for a change of at least one of work part data, work process data, and process data group will be described as a start state. Each process illustrated in FIG. 6 is executed mainly by a control unit included in the work procedure management apparatus 100.

  In step 602 (step may be abbreviated as S), it is determined whether any of the plurality of work part data stored in the work part data storage unit 102 has been changed. If it is determined in S602 that it has been changed, the process proceeds to S608, and if it is not determined that it has been changed, the process proceeds to S604.

  In step S604, it is determined whether any of the plurality of work process data stored in the work process data storage unit 104 has been changed. If it is determined in S604 that it has been changed, the process proceeds to S608, and if it is not determined that it has been changed, the process proceeds to S606.

  In S606, whether or not the order of the plurality of work process data included in any one of the process data groups included in any of the plurality of work procedure data stored in the work procedure data storage unit 110 has been changed. Determine. If it is determined in S606 that it has been changed, the process proceeds to S608, and if it is not determined that it has been changed, the process proceeds to S616.

  In S608, the data update unit 120 selects work procedure data to be updated. When it is determined in step S602 that the work part data has been changed, the data update unit 120 selects work procedure data generated using the changed work part data. If it is determined in step S604 that the work process data has been changed, the data update unit 120 selects work procedure data generated using the changed work process data. If it is determined in step S606 that the order of the process data groups has been changed, the data update unit 120 selects work procedure data generated using the changed process data group.

  In S610, the data update unit 120 updates the work procedure data selected in S608. If it is determined in S602 that the work part data has been changed, the data update unit 120 updates the work procedure data selected in S608 in accordance with the changed content of the changed work part data. If it is determined in S604 that the work process data has been changed, the data update unit 120 selects the work procedure data selected in S608 in accordance with the changed content of the work process data. If it is determined in step S606 that the order of the process data group has been changed, the data update unit 120 selects the work procedure data selected in step S608 in accordance with the changed content of the process data group.

  In S612, the work procedure data specifying unit 122 determines whether a work corresponding to the work procedure data updated in S610 is being performed. If it is determined in S612 that the process is being performed, the process proceeds to S614. If it is not determined that the process is being performed, the process proceeds to S616.

  In S614, the work stop control unit 124 executes a process for stopping the work corresponding to the work procedure data updated in S610. In S616, it is determined whether an end instruction has been received. If it is determined in S616 that an end instruction has not been received, the process returns to S602. If it is determined that an end instruction has been received, the process ends.

  In the above description, each unit of the work procedure management apparatus 100 may be realized by hardware or may be realized by software. Further, it may be realized by a combination of hardware and software. Further, the computer may function as the work procedure management apparatus 100 by executing the program. The program may be installed in a computer constituting at least a part of the work procedure management apparatus 100 from a computer-readable medium or a storage device connected to a network.

  A program that is installed in a computer and causes the computer to function as the work procedure management apparatus 100 according to the present embodiment works on a CPU or the like to cause the computer to function as each unit of the work procedure management apparatus 100. Information processing described in these programs functions as a specific means in which software and hardware resources of the work procedure management apparatus 100 cooperate by being read by a computer.

  As mentioned above, although this invention was demonstrated using embodiment, the technical scope of this invention is not limited to the range as described in the said embodiment. It will be apparent to those skilled in the art that various modifications or improvements can be added to the above-described embodiment. It is apparent from the scope of the claims that the embodiments added with such changes or improvements can be included in the technical scope of the present invention.

  The order of execution of each process such as operations, procedures, steps, and stages in the apparatus, system, program, and method shown in the claims, the description, and the drawings is particularly “before” or “prior to”. It should be noted that it can be realized in any order unless the output of the previous process is used in the subsequent process. Regarding the operation flow in the claims, the description, and the drawings, even if it is described using “first,” “next,” etc. for convenience, it means that it is essential to carry out in this order. It is not a thing.

DESCRIPTION OF SYMBOLS 10 Network, 100 Work procedure management apparatus, 102 Work part data storage part, 104 Work process data storage part, 106 Work procedure data generation part, 110 Work procedure data storage part, 112 Work procedure data transmission part, 114 Work part data change part , 116 Work process data change unit, 118 Work procedure data change unit, 120 Data update unit, 122 Work procedure data specification unit, 124 Work stop control unit, 130 Work part data table, 132 Part name column, 134 Work availability column, 136 Work content column, 140 Work process data table, 142 Process name column, 144 Work availability column, 146 Work content column, 150 Work procedure data table, 152 Procedure name column, 154 Work availability column, 156 Work content column, 200 Information terminal

Claims (6)

A work process data storage unit for storing a plurality of work process data indicating respective work contents of the plurality of work processes;
A work procedure data storage unit for storing work procedure data generated using at least one work process data among the plurality of work process data;
When the work process data stored in the work process data storage unit is changed, the work process data generated using the changed work process data in correspondence with the changed contents of the work process data changed. A data update unit that updates work procedure data
A work part data storage unit for storing a plurality of work part data tables indicating respective work contents of a plurality of unit work ,
Of the work process data stored in the work process data storage unit, work is registered in the work process data with a track record of performing the work content indicated by the work process data, and the work indicated by the work process data with a track record is shown. A work procedure management apparatus that registers work disapproval for work process data when a failure occurs as a result of implementing the contents . The work process data storage unit stores the plurality of work process data indicating respective work contents of the plurality of work processes each including at least one unit work among the plurality of unit works.
The work procedure data storage unit stores the work procedure data generated using the at least one work process data and at least one work component data indicating each work content of the at least one unit work,
When the work part data stored in the work part data storage unit is changed, the data update unit corresponds to the changed content of the changed work part data, and changes the work part data. Updating the work procedure data generated using
The work procedure management apparatus according to claim 1. The work procedure data storage unit stores the work procedure data generated using a process data group constituted by two or more work process data of the plurality of work process data,
When the order of a plurality of work process data included in the process data group is changed, the data update unit corresponds to the changed content of the changed process data group, and changes the process data group. The work procedure management apparatus according to claim 1, wherein the work procedure data generated by use is updated. The work process data storage unit stores work availability data indicating work availability in association with each of the plurality of work process data,
The work procedure data storage unit indicates work is possible in the work procedure data when the work availability data associated with all work process data used to generate the work procedure data indicates work is possible. If the work availability data associated with at least one work availability data used for associating work availability data and generating the work procedure data indicates that work is not possible, the work procedure data indicates that work is not possible . The work procedure management apparatus according to any one of claims 1 to 3, which associates work availability data. A work procedure data specifying unit for specifying work procedure data in which a corresponding work is performed among the plurality of work procedure data;
When at least one of the work process data used for generating the work procedure data specified by the work procedure data specifying unit is changed, the work corresponding to the specified work procedure data is changed. The work procedure management apparatus according to claim 1, further comprising a work stop control unit that stops the work procedure.   The program for functioning a computer as a work procedure management apparatus as described in any one of Claims 1-5.

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