JP6141473B1 - Information processing apparatus and information processing method - Google Patents

Abstract

A user management burden associated with user authentication is reduced. An input of a telephone number assigned to a user terminal 4 is received, a confirmation mail incorporating a confirmation URL is transmitted to the received telephone number, and the confirmation URL is selected by the user terminal 4. The user terminal 4 is permitted to log in to the reservation processing system 1 based on the received access request. [Selection] Figure 1

Description

  The present invention relates to an information processing apparatus and an information processing method.

  In the information processing system, user authentication is performed at the start of use from the viewpoint of ensuring the security of the system. In general, in the user authentication, the user is requested to input a user ID and a password, and when the input user ID and password match the already registered user ID and password, login to the system is permitted.

  Patent Document 1 below discloses an online reservation system that manages the maximum number of users connected to the Internet for each time period and prevents many users from accessing at the same time. In this reservation system, when a user accesses a server or a router, the user is requested to input a user ID and a password, and user authentication is performed.

JP 2001-358767 A

  In general, different contents are set for each user ID and password for each system, and in particular, it is required to set contents that are difficult to guess from others for passwords. Therefore, the user needs to grasp the contents of the user ID and the password for each system to be used. Therefore, the management burden on the user accompanying user authentication increases due to an increase in the number of systems to be used.

  SUMMARY An advantage of some aspects of the invention is that it provides an information processing apparatus and an information processing method that can reduce a user's management burden associated with user authentication.

  An information processing apparatus according to one aspect of the present invention includes a unit that receives input of a telephone number assigned to a mobile terminal, a unit that transmits confirmation information to the received telephone number, and the confirmation information Means for receiving a response using the mobile terminal from the mobile terminal, and means for permitting the mobile terminal to log in to a system based on the received response.

  The confirmation information may be a URL (uniform resource locator), and the response using the confirmation information may be an access request transmitted from the mobile terminal by selecting the URL.

  The confirmation information may be a number or a character string, and the response using the confirmation information may be a message transmitted from the mobile terminal by inputting the number or the character string.

  Means for executing a reservation application process, a reservation change process, and / or a reservation cancellation process in accordance with an operation instruction by a user of the mobile terminal logged into the system may be further provided.

  The means for executing stores information related to a reservation in association with the telephone number in the reservation application process, and stores the information in association with the telephone number in the reservation change process and / or the reservation cancellation process. The information regarding the reserved reservation may be changed and / or deleted.

  An information processing method according to one aspect of the present invention includes a step in which a server device receives input of a telephone number assigned to a mobile terminal, a step of transmitting confirmation information to the received telephone number, Receiving a response using information for confirmation from the mobile terminal; and permitting the mobile terminal to log in to a system based on the received response.

  ADVANTAGE OF THE INVENTION According to this invention, it becomes possible to reduce the user's management burden accompanying user authentication.

It is a figure which illustrates the structure of the reservation processing system containing the reservation processing server in embodiment. It is a figure which illustrates the structure of the reservation processing server shown in FIG. It is a figure which illustrates a login reception screen. It is a sequence chart for demonstrating the procedure at the time of performing user authentication in a reservation processing system.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. In addition, the same code | symbol is attached | subjected to the same element and the overlapping description is abbreviate | omitted.

  FIG. 1 is a schematic configuration diagram of a reservation processing system including a reservation processing server (information processing apparatus, server apparatus) according to an embodiment of the present invention. As shown in the figure, the reservation processing system 1 in this embodiment includes a reservation processing server 2, one or more dealer terminals 3, and one or more user terminals 4. Each of the trader terminal 3 and the user terminal 4 is configured to be able to communicate with the reservation processing server 2 via the network N.

  The trader terminal 3 is a terminal device used by a trader who provides a service as a reservation acceptor who accepts a reservation for an event described later. As the trader terminal 3, for example, a PC (personal computer), a notebook PC, a tablet terminal, a smartphone, a mobile phone, a personal digital assistant (PDA), or the like can be used. The traders are traders of all industries and business categories.

  The user terminal 4 is a terminal device used as a reservation applicant who applies for a reservation of an event by a user who receives service. In the present embodiment, a smartphone is used as the user terminal 4. However, the present invention is not limited to this, and any mobile terminal to which a telephone number can be assigned can be used as the user terminal 4.

  Any event may be used as long as it can be reserved. For example, the event can be specified by reservation event information generated by a contractor or the like setting a reservation frame. Details of the reservation event information will be described later. The method of setting the reservation frame can be determined according to the reservation reception type, for example. As the reservation reception type, for example, a preset type and a free reception type described later can be employed. The reservation reception type may be other types and can be arbitrarily adopted.

  The preset type is a method of accepting a reservation from a user using a reservation frame set in advance by a trader. The free acceptance type is a method of accepting a reservation from the user by allowing the user to set a desired reservation frame within the service provision time set by the supplier.

  Before setting the reservation frame, the trader registers, for example, the following items. Menu items that specify the content of services provided by the vendor, resource items that serve as resources (for example, people, equipment, equipment, etc.) when providing services, resource group items to which resources can belong, reserved capacity items, reservations Acceptable date and time items, fee items.

  In the preset type, for example, a contractor sets a reservation frame by setting a menu item and a time zone for providing a service corresponding to the menu item.

  In the free reception type, for example, a reservation frame is set by a service provider setting a service provision time and a user specifying a desired time zone from within the service provision time.

  The reservation processing server 2 is constituted by, for example, a computer having a relatively high arithmetic processing capability, and a server function is realized by a predetermined server program operating on the computer. Here, the number of computers constituting the reservation processing server 2 is not necessarily one, and may be composed of a plurality of computers distributed on the network N.

  The network N includes a communication network capable of transmitting / receiving information among the reservation processing server 2, the trader terminal 3, and the user terminal 4. The network N may be, for example, the Internet, a LAN, a dedicated line, a telephone line, a corporate network, a mobile communication network, Bluetooth, WiFi (Wireless Fidelity), other communication lines, combinations thereof, It does not matter whether it is wired or wireless.

  As illustrated in FIG. 2, the reservation processing server 2 includes, for example, a processor 20, a communication interface 21, and a storage resource 22.

  The processor 20 includes an arithmetic and logic unit that processes arithmetic operations, logical operations, bit operations, and the like, and various registers, and executes various computer functions stored in the storage resource 22 to realize various functions to be described later. To do. The various registers are, for example, a program counter, a data register, an instruction register, a general-purpose register, and the like.

  The communication interface 21 is a hardware module for connecting to the network N and communicating with other terminals on the network N. The communication interface 21 is a modulation / demodulation device such as an ISDN modem, an ADSL modem, a cable modem, an optical modem, or a soft modem.

  The storage resource 22 is, for example, a logical device provided by a storage area of a physical device. The physical device is a computer-readable recording medium such as a disk drive or a semiconductor memory. The storage resource 22 may be constructed by mapping a plurality of physical devices to one logical device, or may be constructed by mapping one physical device to a plurality of logical devices. A computer program 220 is stored in the storage resource 22.

  The computer program 220 is a program for performing a predetermined process, and includes a plurality of software modules that are appropriately called and executed during the operation of the main program of the reservation processing server 2. Each software module is a subprogram modularized to execute a specific process, and is created using, for example, a procedure, a subroutine, a method, a function, a data structure, and the like.

  The computer program 220 illustratively has a processing module 221. Functions realized by executing the processing module 221 will be described later.

  In addition to the computer program 220, the storage resource 22 stores an operating system program, a driver program, various data, and the like that are used for processing of the reservation processing server 2. Examples of the driver program include a communication interface driver program for controlling the communication interface 21.

  As various data, for example, account information 222 relating to a merchant account registered by the merchant and a user account registered by the user, reservation event information 223 relating to an event to be registered by the merchant, reservation relating to reservation contents registered by the user There is information 224 and the like.

  The account information 222 includes trader account information and user account information. The merchant account information includes, for example, a trader ID item, a password item, a mail address item, a name item, a business type / business category item, and the like as data items. The supplier ID item stores identification information for specifying the supplier. The business type / business type item stores information for specifying the business type / business type of the trader.

  The user account information includes, for example, a user telephone number item, a name item, an address item, a mail address item, a credit card information item, a delivery destination information item, a hobby / preference information item, and the like as data items. The user telephone number item stores a telephone number assigned to the user terminal 4 used by the user as identification information for specifying the user. The user account information may be registered based on information input by the user when the user first applies for a reservation, or the user account information registered in another system linked to the reservation processing system. It is good also as registering by taking in.

  The reserved event information 223 includes, for example, a trader ID item, an event ID item, a genre item, a provision place item, a provision time item, a charge item, a person in charge item, a supplementary explanation item, and the like as data items. The trader ID item is the same item as the trader ID item of the account information of the trader, and the trader account information and the reservation event information 223 can be associated with each other by the trader ID item.

  The event ID item stores event identification information for specifying an event such as an event number or an event name. The genre item stores information for specifying the genre of the event. The event genre can be set, for example, for each type of business / business category, or for each type of offer. Specifically, each dish provided at a restaurant, hospital, school, fitness, beauty salon, restaurant (for example, soba) Tempura soba, zaru soba) provided at the restaurant. A plurality of hierarchies can be arbitrarily provided for each genre. For example, when the genre is a restaurant, restaurants, cafes, taverns, etc. are provided as lower layers of restaurants, and Japanese, Chinese, Western, etc. are provided as lower layers of restaurants. As a lower hierarchy, a sushi restaurant, a soba restaurant, a tempura restaurant, and the like can be provided.

  The provision location item stores information for specifying the event provision location. The provision time item stores the provision time of the event (for example, provision start time and provision end time). The price item stores the price of the event. The person-in-charge item stores information for specifying the person in charge on the side of the trader who provides the event. The supplementary explanation item stores, for example, memo information about the event such as the content of the event and information about the preference of the target user.

  The reservation information 224 includes, for example, a reservation ID item, an event ID item, a reservation content item, a user telephone number item, a memo item, and the like as data items. The reservation ID item stores identification information for specifying a reservation applied by the user. The event ID item is the same item as the event ID item of the reservation event information 223, and the reservation event information 223 and the reservation information 224 can be associated with each other by this event ID item.

  The reservation content item stores information related to the reservation content such as the number of reservations, the reservation course, and the reservation time. The user phone number item is the same item as the user phone number item in the user account information, and the user account information and the reservation information 224 can be associated with each other. The memo item stores evaluation information on the user's reservation, such as a word of mouth, and memo information about the reservation.

  The combination of the database storing the account information 222, the reservation event information 223, and the reservation information 224, and the combination of the data items included in each information are merely examples, and the combination of the database and the data items is operated. It can be changed appropriately according to the system.

  Next, functions realized by executing the processing module 221 of the reservation processing server 2 shown in FIG. 2 will be described.

  The processing module 221 displays a login acceptance screen on the user terminal 4 that requests connection to the reservation processing system 1.

  Here, with reference to FIG. 3, the login reception screen displayed on the user terminal 4 will be described. The login acceptance screen 41 has a telephone number input field 41a and a confirmation button 41b. The telephone number input field 41 a is an input field for inputting a telephone number assigned to the user terminal 4. In the telephone number input field 41a, the telephone number of the own terminal stored in the user terminal 4 (for example, a memory) or the outside (for example, a server) may be displayed as an initial display. The confirmation button 41b is a button for starting a process of transmitting the telephone number input in the telephone number input field 41a to the reservation processing server 2 when the user taps (selects), for example.

  The present invention is characterized in that user authentication can be performed by inputting a telephone number without inputting a user ID and a password. This feature can be realized by utilizing the following functions of the telephone number. First, since the telephone number is a number uniquely assigned to the user terminal 4, it can be positioned as identification information for specifying the user who owns the user terminal 4. Further, since the telephone number is information that the user can remember relatively easily, requesting the input of the telephone number reduces the burden on the user compared to requesting the input of the user ID and password. It becomes possible.

  On the other hand, if the user authentication is performed only by inputting the telephone number, the authentication is established even when another user inputs the user's telephone number at another terminal. Therefore, the present invention issues unique confirmation information to the user terminal 4 to which the telephone number input by the user is assigned, and a message for notifying the confirmation information is input. In addition to the transmission to the telephone number, the confirmation of the validity of the user terminal 4 is determined by receiving from the user terminal 4 a confirmation response transmitted by using the confirmation information. Accordingly, when a confirmation response is received, it is possible to determine that the response source terminal is a valid user terminal 4 corresponding to the telephone number input by the user.

  For example, a URL, a number, or a character string can be used as the confirmation information. Below, the specific procedure at the time of discriminating the legitimacy of the user terminal 4 is illustrated for each confirmation information.

  (1) When the confirmation information is a URL: A text message for notifying the URL is transmitted to the telephone number. Thereafter, when an access request transmitted when the notified URL is selected by the user terminal 4 is received as a confirmation response, the response source terminal is determined to be a valid user terminal 4.

  As a method for transmitting a text message to a telephone number, for example, a short message service (hereinafter also referred to as “SMS”) can be used.

  (2) When the confirmation information is a number or character string: A text message for notifying the number or character string is transmitted to the telephone number. Thereafter, when a text message transmitted to the reservation processing server 2 when the notified number or character string is input at the user terminal 4 is received as a confirmation response, the response source terminal is a valid user terminal. 4 is determined.

  (3) When the confirmation information is a number or a character string: A voice message for notifying the number or character string is transmitted by telephone / communication addressed to the telephone number. Thereafter, when a text message transmitted to the reservation processing server 2 when the notified number or character string is input at the user terminal 4 is received as a confirmation response, the response source terminal is a valid user terminal. 4 is determined.

  (4) When the confirmation information is a number or character string: A text message for notifying the number or character string is transmitted to the telephone number (the number or character string may be displayed on the screen of the user terminal 4). In addition, a voice message for notifying a confirmation response method (for example, key input operation or voice input operation) is separately transmitted by telephone / communication addressed to a telephone number. After that, when the notified number or character string is received at the user terminal 4 in accordance with the notified response method and a text message or voice message transmitted to the reservation processing server 2 is received as a confirmation response, It is determined that the response source terminal is a valid user terminal 4.

  Returning to the description of the functions realized by executing the processing module 221 shown in FIG. The processing module 221 transmits a message for notifying the confirmation information described above to the telephone number input in the telephone number input field 41a.

  When the processing module 221 receives a confirmation response transmitted from the user terminal 4 by using the confirmation information in the user terminal 4, the processing module 221 logs in the reservation processing system 1 to the user terminal 4. To give permission.

  The processing module 221 executes the reservation process in accordance with an operation instruction by the user of the user terminal 4 who has logged into the reservation processing system 1. The reservation processing includes, for example, reservation application processing, reservation change processing, reservation cancellation processing, and the like.

  The reservation application process is, for example, a process in which reservation information input by the user is stored in the reservation information 224 in association with the telephone number of the user terminal 4 in accordance with a reservation application operation instruction by the user.

  The reservation changing process is, for example, a process of changing information related to a reservation stored in the reservation information 224 in association with the telephone number of the user terminal 4 in accordance with a reservation changing operation instruction by the user.

  The reservation canceling process is, for example, a process of deleting information related to the reservation stored in the reservation information 224 in association with the telephone number of the user terminal 4 in accordance with a reservation canceling operation instruction by the user.

  With reference to FIG. 4, an example of a procedure for performing user authentication in the reservation processing system will be described. Here, a case where the confirmation information is a URL will be exemplified. When the confirmation information is a number or a character string, the processing contents from step S105 to step S110 described later are changed to the respective processing contents described in the procedure for determining the validity of the user terminal 4 described above. By exchanging, processing can be performed in the same procedure as in the case of the URL described below.

  First, the user terminal 4 requests connection to the reservation processing system 1 (step S101).

  Subsequently, the processing module 221 of the reservation processing server 2 displays the login acceptance screen 41 (see FIG. 3) on the display of the user terminal 4 (step S102).

  Subsequently, when the user of the user terminal 4 inputs the telephone number of the user terminal 4 in the telephone number input field 41a of the login reception screen 41 and taps the confirmation button 41b (step S103), the user terminal 4 The telephone number input in the input field 41a is transmitted to the reservation processing server 2 (step S104).

  Subsequently, the processing module 221 of the reservation processing server 2 issues a URL as confirmation information (step S105), and a text for notifying the confirmation URL to the telephone number input in step S103. A message is transmitted (step S106).

  Subsequently, when the user of the user terminal 4 selects a confirmation URL embedded in the text message (step S107), the user terminal 4 requests an access to the location set in the URL as a confirmation response. Is transmitted (step S108).

  Subsequently, the processing module 221 of the reservation processing server 2 determines that the terminal that has transmitted the access request in step S108 is a valid user terminal 4 corresponding to the telephone number input in step S103 (step S108). S109).

  Subsequently, the processing module 221 of the reservation processing server 2 permits the user terminal 4 that has transmitted the access request in step S108 to log in to the reservation processing system 1 (step S110).

  Subsequently, the user terminal 4 logged in to the reservation processing system 1 executes a reservation process with the reservation processing server 2 (step S111).

  As described above, according to the reservation processing system 1 in the embodiment, an input of a telephone number assigned to the user terminal 4 is accepted, and a message for notifying confirmation information is transmitted to the accepted telephone number. Receiving a confirmation response transmitted by using the confirmation information at the user terminal 4 and allowing the user terminal 4 to log in to the reservation processing system 1 based on the received confirmation response. Can do.

  Therefore, according to the reservation processing system 1 in the embodiment, it is possible to save the trouble of managing the contents of the user ID and the password, which has been conventionally required when performing user authentication. It becomes possible to reduce.

  In addition, according to the reservation processing system 1 in the embodiment, the reservation application process, the reservation change process, and / or the reservation cancellation process are executed in accordance with an operation instruction by the user of the user terminal 4 logged into the reservation processing system 1. Can do. As a result, it is possible to execute the reservation process using the reservation information 224 and the user account information 222 associated with the telephone number used for the authentication, following the authentication using the telephone number of the user terminal 4. That is, it is possible to proceed with reservation processing with authentication safely and efficiently.

[Modification]
The present invention is not limited to the above-described embodiment, and can be implemented in various other forms without departing from the gist of the present invention. For this reason, the said embodiment is only a mere illustration in all points, and is not interpreted limitedly. For example, the above-described processes (steps) can be arbitrarily changed in order within the range where no contradiction occurs in the processing contents, or can be executed in parallel.

  In the above-described embodiment, user authentication is performed when logging in to the reservation processing system 1, but the timing for performing user authentication is not limited to this. For example, user authentication may be performed at the timing of executing each transaction process (reservation application process, reservation change process, and reservation cancellation process) included in the reservation process. That is, the present invention can be applied to all transaction processes that require authentication. Note that user authentication in the same user terminal 4 may be performed only for the first time, and may be omitted for the second and subsequent times.

  Furthermore, although the case where the present invention is applied to the reservation processing system 1 has been described in the above-described embodiment, the present invention can be applied to information processing systems or information processing applications that require authentication. For example, the present invention can be applied to an electronic commerce system, an automobile / house / other unlocking / locking system, a free mail service, and an SNS (Social Networking Service). The connection state of the user terminal 4 to the network N when applying the present invention may be either online or offline.

DESCRIPTION OF SYMBOLS 1 ... Reservation processing system 2 ... Reservation processing server (information processing apparatus, server apparatus)
3 ... trader terminal 4 ... user terminal (mobile terminal)
DESCRIPTION OF SYMBOLS 20 ... Processor 21 ... Communication interface 22 ... Storage resource 41 ... Login reception screen 41a ... Telephone number input column 41b ... Confirm button 220 ... Computer program 221 ... Processing module 222 ... Account information 223 ... Reservation event information 224 ... Reservation information N ... Network

Claims (4)

Means for accepting input of a telephone number assigned to the mobile terminal itself from the mobile terminal ;
Means for transmitting a URL (uniform resource locator) including information for unique confirmation issued by receiving input of the telephone number to the received telephone number;
When an access request transmitted from the mobile terminal is received from the mobile terminal by selecting the URL as a unique confirmation response using the confirmation information, login to the reservation processing system is performed. Means to allow mobile devices,
In accordance with an operation instruction by the user of the mobile terminal permitted to log in to the reservation processing system, information related to the reservation input by the user is received, and the information related to the reservation is associated with the telephone number of the mobile terminal and stored. Means for executing the reservation application process;
An information processing apparatus comprising: In accordance with an operation instruction from the user of the mobile terminal that is allowed to log in to the reservation processing system, according to claim 1 Symbol, characterized in that the means for executing the cancellation processing of the reservation of the change process and / or reservation, further comprising Information processing device. Means for performing a cancellation process of the reservation of the changing process and / or reservation, a cancellation processing before Symbol reservation change processing and / or the reservation, change information about reservation is stored in association with the telephone number and The information processing apparatus according to claim 2 , wherein the information processing apparatus is deleted. Server device
The input of the telephone number assigned to the mobile terminal itself, the step of receiving from the mobile terminal,
Transmitting a URL (uniform resource locator) including information for unique confirmation issued by receiving input of the telephone number to the received telephone number;
When an access request transmitted from the mobile terminal is received from the mobile terminal by selecting the URL as a unique confirmation response using the confirmation information, login to the reservation processing system is performed. Allowing the mobile device,
In accordance with an operation instruction by the user of the mobile terminal permitted to log in to the reservation processing system, information related to the reservation input by the user is received, and the information related to the reservation is associated with the telephone number of the mobile terminal and stored. Performing the booking application process;
The information processing method characterized by performing.

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