JP6081643B1 - IT service financial management dashboard generation apparatus, program, and method - Google Patents

Abstract

An IT system including a plurality of hardware / software resources and human resources is displayed on a layout screen so that the overall configuration of the system can be visually grasped. It can be done easily and the cost of the entire system is calculated immediately. A dashboard screen that schematically displays a system configuration having one or more components is generated and displayed, and each component included in the screen can be selected according to an input operation. A dashboard screen generating means 12 to be displayed, a detailed information display means 13 for displaying predetermined detailed information of the constituent element selected in the dashboard screen according to the input operation, and a dash according to the input operation. A component management unit 14 that adds and / or deletes components to and from the board screen and an IT service financial management DWH 17 that stores predetermined information used to generate the dashboard screen are provided. [Selection] Figure 1

Description

  The present invention relates to an IT service technology that supports the operation of an IT system that constitutes an OA (office automation) installed in, for example, an office of a company, a public office, a public organization, or the like, and particularly supports financial management of the IT system. The present invention relates to an IT service financial management dashboard generation apparatus, and a program and method used therefor.

In general, many organizations and organizations such as corporations, government offices, and public organizations use hardware resources such as multiple computers and peripheral devices, software resources implemented on them, and so on as OA equipment required for business operations. IT systems including human resources are introduced, managed and operated.
Such an IT system is provided with a large number of hardware / software resources and human resources, and therefore, financial management of the cost is very important.
In addition, this type of IT system needs to be changed from time to time in response to fluctuations in business contents such as expansion and contraction, as well as progress and improvement of computer resources, version changes, etc. Financial management of the accompanying fluctuations in costs is also necessary.

Conventionally, the financial management of such IT system introductions and changes, for example, using spreadsheet software (application) such as Excel (Microsoft), the type and name for each hardware / software resource Information such as identification information and price is input and stored in the form of a list, and the total cost is managed. And whenever hardware / software resources are added / deleted / changed to a managed IT system, the above list is updated so that total financial management is performed. It was.
Such IT system financial management is performed by a company or the like that has the system itself, and information that provides IT services for introducing or changing the IT system and its financial management to a customer company or the like. It may be performed by a system company (system integrator).

However, financial management of IT systems using spreadsheet software as described above is performed manually, so it is very complicated to create and update, and the contents to be output are listed. Details of letters and numbers displayed in the format, and it was difficult to correctly grasp the system configuration and financial contents at a glance.
For example, it is difficult to recognize which hardware resource is located in which department by only looking at the financial statements in the form of a list. In addition, when a specific hardware resource is added to a specific department, it is necessary to update the data by actually entering a numerical value in the spreadsheet software to see how much the cost will increase or decrease. It was not possible to compare and examine financial details while switching multiple options.

Such problems are particularly serious in financial management of OA facilities and large-scale IT systems of large corporations that have a large number of computer resources and human resources.
For this reason, regarding the financial management of IT systems, the so-called “dash” can be used to visually and intuitively grasp the entire contents of the system configuration, easily add or delete system configurations, and immediately refer to the financial contents before and after the change. It has been desired that applications and services having functions such as a “board” screen be realized. In particular, it has been desirable for information system companies that provide IT services to realize a financial management function of an IT system that is easy to use and understand as part of services provided to customers. However, no technology capable of providing such functions and services has been realized so far.

Here, as an IT service technology related to the financial management of this type of IT system, for example, Patent Document 1 proposes an IT asset management service system for reducing costs for IT asset management operation of each company. ing.
According to the IT resource management service system disclosed in Patent Document 1, IT asset information on IT assets of a plurality of companies (customers) is managed for IT resources that have been individually managed by individual companies. By centrally managing at the center, the cost for management and operation of IT resources paid by each company can be reduced.

Patent Document 1: Japanese Patent Application Laid-Open No. 2004-118500

However, the IT resource management service system disclosed in Patent Document 1 is merely a system in which IT resource information that is managed individually by a plurality of companies (customers) is collectively managed by the IT asset management center. However, it has not been possible to solve the problems and demands of financial management associated with the introduction and change of IT system in each company as described above.
In other words, in the IT asset management service system of Cited Document 1, the entire system configuration can be intuitively grasped, and addition / deletion of the system configuration can be easily performed. It is impossible to output and display in an easily understandable output form, and such a technical idea does not exist.

  The present invention has been proposed in order to solve the above-described problems of the prior art, and is related to an IT system including hardware / software resources and human resources such as a plurality of computers and peripheral devices. In addition to displaying the overall configuration of the system on a layout screen that can be visually grasped, you can easily add or delete system components on the layout screen, and immediately calculate the financial details including the overall system cost. It is an object of the present invention to provide an IT service financial management dashboard generation apparatus that can be displayed and a program and method used therefor.

In order to achieve the above object, the IT service financial management dashboard generation apparatus of the present invention schematically has a system configuration including at least one of hardware resources, software resources, and human resources included in a target system as a component. An information processing apparatus for generating a displayed dashboard screen, the storage unit storing predetermined object data including drawing data, which is associated as data for each component of the system, and one or more components And generating and displaying the dashboard screen schematically laid out by the identification information for identifying each component of the system configuration and the object data associated with the component. Depending on the input operation, each component included in the screen And dashboards screen generating means for-option can be displayed, in response to an input operation, in the dashboard screen is configured to include a component management means for adding and / or deleting components.

Further, the present invention can be configured as an IT service financial management dashboard generation program executed by the IT service financial management dashboard generation apparatus according to the present invention as described above.
Furthermore, the present invention can also be configured as an IT service financial management dashboard generation method that can be implemented by the IT service financial management dashboard generation apparatus and program according to the present invention as described above.

According to the present invention, it is possible to display an IT system including a plurality of hardware / software resources and human resources on a layout screen that can visually grasp the entire configuration of the system.
In addition, addition / deletion of system components can be easily performed on the layout screen, and financial contents including the cost of the entire system can be immediately calculated and displayed.
As a result, it is possible to provide an IT system financial management service suitable for financial management of a system such as an OA facility of a large company or a large-scale IT service.

It is a block diagram which shows the structure of the system provided with the IT service financial management dashboard production | generation apparatus which concerns on one Embodiment of this invention. It is an example of the display screen produced | generated and displayed in the IT service financial management dashboard production | generation apparatus which concerns on one Embodiment of this invention, and is a dashboard screen which displayed typically the whole system configuration of the object system. FIG. 3 is an example of a screen on which detailed information is pop-up displayed for an arbitrary component in the dashboard screen shown in FIG. 2. FIG. 4 is an example of a screen on which an additional candidate object that can be selected is displayed in a pop-up when an arbitrary component is added following FIG. 3. FIG. 5 is an example of a screen in which a setting screen for inputting and setting setting information for a selected additional component is displayed in a pop-up manner following FIG. 4. It is explanatory drawing which showed typically that the setting information input and set on the setting screen of FIG. 5 is memorize | stored and updated as information of IT service financial management DWH. 6 schematically shows that the cost of the entire system configuration displayed on the dashboard screen is recalculated and updated based on the setting information updated by the IT service financial management DWH. It is explanatory drawing.

Hereinafter, an embodiment of an IT service financial management dashboard generation apparatus according to the present invention will be described with reference to the drawings.
Here, the IT service financial management dashboard generation apparatus of the present invention described below is realized by processing, means, and functions executed by a computer in accordance with instructions of a program (software). The program can send commands to each component of the computer to perform the following predetermined processing and functions according to the present invention. That is, each process, means, and function in the present invention are realized by specific means in which a program and a computer cooperate.

  Note that all or part of the program is provided by, for example, a magnetic disk, optical disk, semiconductor memory, or any other computer-readable recording medium, and the program read from the recording medium is installed in the computer and executed. The The program can also be loaded and executed directly on a computer through a communication line without using a recording medium. In addition, the IT service financial management dashboard generation apparatus according to the present invention can be configured by a single information processing apparatus (for example, one personal computer), and a plurality of information processing apparatuses (for example, a plurality of server computers). Group etc.).

[System configuration]
FIG. 1 shows a system configuration including an IT service financial management dashboard generation apparatus according to an embodiment of the present invention.
The system including the IT service financial management dashboard generation apparatus according to the embodiment of the present invention shown in the figure includes one or more customers including the IT service financial management support server 10 and the IT service financial management application 21. It is configured as an IT service providing system provided with terminals 20 (20a, 20b... 20n, hereinafter simply referred to as customer terminals 20).
The IT service financial management support server 10 and one or more customer terminals 20 (IT service financial management application 21) constituting the IT service providing system according to the present embodiment are connected via a predetermined network such as the Internet, for example. They are connected so that they can communicate with each other.

[IT service financial management support server 10]
The IT service financial management support server 10 schematically displays a system configuration including at least one of hardware resources, software resources, and human resources included in a target system that is a target of an IT service (financial management). The information processing apparatus is an IT service financial management dashboard generation apparatus according to the present invention that generates the generated dashboard screen.
Specifically, the IT service financial management support server 10 is processed by an information processing apparatus such as a server system including one or two or more server computers or one or two or more virtual servers constructed on a cloud computing service. Can be configured.
The IT service financial management support server 10 includes an OS (Operating System), a DBMS (DataBase Management System), and the like (not shown), and is operated as a server computer.

The IT service financial management support server 10 is provided with an IT service financial management API 11 implemented as software that operates on middleware such as a Web server program.
The IT service financial management API 11 publishes and provides an application that can be used in the form of an API (Application Programming Interface) to one or more customer terminals 20 via a network such as the Internet.
As a result, each customer terminal 20 uses an IT service financial management application 21 (an application program for receiving an IT service for an IT system introduced and installed as an OA facility necessary for the operation of its own business). 21a, 21b... 21n (hereinafter simply referred to as the IT service financial management application 21) to call the IT service financial management API 11 to execute the function of the IT service financial management dashboard generation apparatus according to the present invention. Can do.

The IT service financial management support server 10 is provided with an IT service financial management data warehouse (DWH) 17 implemented as a database or the like.
The IT service financial management DWH 17 stores predetermined information necessary for the implementation and operation of the IT service financial management API 11 described above, and the necessary information is read and stored as the IT service financial management API 11 is executed. It has been updated.
The IT service financial management DWH 17 constitutes the dashboard screen generation information storage means of the present invention that acquires and accumulates predetermined information necessary for the operation of the IT service financial management dashboard generation apparatus according to the present invention. ing.

  In this embodiment, the IT service financial management DWH 17 is provided integrally with the IT service financial management support server 10. However, the IT service financial management DWH 17 is externally provided separately from the IT service financial management support server 10. It can also be provided as a storage device. In this way, information stored in the IT service financial management DWH 17 can be managed and updated separately from the IT service financial management support server 10 so that a more flexible and flexible system operation can be performed. Become.

Specifically, the IT service financial management DWH 17 stores drawing data, object data, and the like necessary for generating and displaying a dashboard screen described later.
In particular, in this embodiment, each component (hardware resource, software resource, human resource) of the system that can be displayed on the dashboard screen is identified information, attribute information, price information, drawing data for identifying the component. Etc. (see FIG. 6).
Further, such object data is stored in association with data for each type (type) of component (see FIG. 6).
Further, for each component arranged and displayed as a component on the dashboard screen, setting information set in the component is stored in association with object data (see FIG. 6). .
The object data according to the present embodiment will be described later with reference to FIGS.

The IT service financial management API 11 provided in the IT service financial management support server 10 as described above includes a dashboard screen generation means 12, a detailed information display means 13, a component element management means 14, and a setting as shown in FIG. The information display means 15 and the financial information calculation means 16 are configured to function.
In response to an input operation from the customer terminal 20, the dashboard screen generation unit 12 generates a dashboard screen that schematically displays a system configuration having one or two or more components, and the customer terminal 20 side It is a means for displaying on a predetermined display means such as a display (see FIG. 2).
Further, the dashboard screen generation means 12 can select each component included in the dashboard screen displayed on the customer terminal 20 side according to an input operation from the customer terminal 20. Is displayed inside (see FIG. 3).

The detailed information display unit 13 is a unit that displays predetermined detailed information of the component for the selected component on the dashboard screen in response to an input operation from the customer terminal 20 (see FIG. 3).
The component management unit 14 is a unit that adds and / or deletes components in the dashboard screen in response to an input operation from the customer terminal 20 (see FIGS. 4 and 5).
In particular, the component management unit 14 according to the present embodiment is configured to add and / or delete components in the dashboard screen by drag and drop in response to an input operation from the customer terminal 20.

The setting information display means 15 is a means for displaying the setting information for the selected component in the dashboard screen in accordance with an input operation from the customer terminal 20 (see FIG. 5). Based on the setting information set via the setting information display means 15, the setting information of the component stored in the storage means (IT service financial management DWH 17) described above is updated (see FIG. 6). ).
The financial information calculation means 16 is means for automatically calculating predetermined financial information of the entire system configuration shown on the screen based on the setting information of each component displayed on the dashboard screen (FIG. 7). reference).
Specific functions and operations of each means realized by the IT service financial management API 11 according to the present embodiment as described above will be described later with reference to a display screen example output / displayed on the customer terminal 20 (FIG. 2-21).

[Customer terminal 20]
The customer terminal 20 is an information processing apparatus that can be used by a user (customer) who installs and installs a system that is the target of the IT service according to the present embodiment. For example, a PC or a dedicated terminal apparatus installed in a user side office , Mobile terminals, smartphones, etc.
Then, such a customer terminal 20 is connected to the IT service financial management support server 10 so as to be able to perform data communication, and the IT service financial management application 21 is implemented and operated in the customer terminal 20.

In the example shown in FIG. 1, IT service financial management applications 21a, 21b,... 21n can be operated in a plurality of customer terminals 20a, 20b,.
Each customer terminal 20 can execute an application provided from the IT service financial management API 11 of the IT service financial management support server 10 described above via the IT service financial management application 21.
As a result, each user operates the customer terminal 20 to access and activate the IT service financial management application 21, whereby the IT service financial management API 11 of the IT service financial management support server 10 via the IT service financial management application 21. And the functions and services provided by the IT service financial management dashboard generation apparatus according to the present invention can be executed and used.
However, the configuration is not limited to the configuration of the present embodiment. For example, an application corresponding to the IT service financial management API 11 can be introduced into an information processing terminal such as a PC owned by the user. In this case, the customer terminal 20 itself constitutes the IT service financial management support server 10.

  In addition, for example, the IT service financial management application 21 is installed in an information processing apparatus different from the customer terminal 20, and the other information processing apparatus is accessed from the customer terminal 20 and is installed in the other information processing apparatus. It is also possible to access the IT service financial management support server 10 from the IT service financial management application 21. In this case, the customer terminal 20 functions as a simple viewer (browser), and it is not necessary to directly mount the IT service financial management application 21. For example, the customer terminal 20 is a mobile terminal (smartphone or the like). This is suitable when hardware resources and specifications are limited.

[Dashboard screen]
Here, the “dashboard screen” according to the present invention refers to a system configuration including hardware resources, software resources, and human resources as components provided in the target system as components, in an actual office or the like. It is the screen typically illustrated in a layout shape simulating the configuration and the like (see FIGS. 2 to 7).
Note that the components included in the dashboard screen according to the present embodiment include hardware resources such as a server computer, a host computer, a personal computer (PC), a database (DB), a printer, a FAX, a hub, and a router. Etc. are included.
The software resources include, for example, an operating system, firmware, middleware, application software, firewall, various modules, and the like.
Furthermore, human resources include, for example, managers, operators, and auxiliary staff.

Each of these components is stored as object data for each component in the IT service financial management DWH 17 described above.
These components are generated and displayed as drawing data on a dashboard screen arranged in a plan view that simulates the layout of an actual office, etc., so that the overall configuration and each configuration of the target IT system Elements can be grasped visually and intuitively.
In this embodiment, arbitrary components can be added to or deleted from the dashboard screen by drag-and-drop operation according to the input operation from the customer terminal 20 with respect to such a dashboard screen. In this way, when each component is set and displayed on the dashboard screen, the predetermined financial information of the entire system configuration shown on the screen is automatically calculated and displayed. .

As a result, a user or the like who operates the customer terminal 20 can grasp at a glance what kind of hardware resources and the like are installed and where only by looking at the dashboard screen.
In addition, the total cost of the entire system is automatically calculated by simply dragging and dropping the desired components, such as how much hardware resources are added to a department and how much costs increase or decrease. By displaying, for example, it becomes possible to compare and examine financial contents while replacing a plurality of components as options.

[Operation]
Next, with reference to FIGS. 2 to 7, the specific operation (IT service financial management dashboard generation method) of the system including the IT service financial management dashboard generation apparatus according to this embodiment configured as described above will be described. I will explain.
2-7 is explanatory drawing which shows an example of the dashboard screen produced | generated and displayed by the system provided with the IT service financial management dashboard production | generation apparatus in this embodiment.
The following operations are read out from the customer terminal 20 via the IT service financial management application 21, and the above-described IT service financial management API 11 (dashboard screen generation means 12, detailed information display means 13, component management means 14, setting) It is executed and operated by the information display means 15, financial information calculation means 16) and IT service financial management DWH 17 (dashboard screen generation information storage means).

First, the user operates the customer terminal 20 to access the IT service financial management application 21. In this case, the user can log in to the IT service financial management application 21 by inputting, for example, a user ID or password assigned to the user.
Then, the IT service financial management API 11 of the IT service financial management support server 10 is called through the logged-in IT service financial management application 21, and is provided by the IT service financial management dashboard generation apparatus according to the present invention as follows. Can be used.

As shown in FIG. 2, the customer terminal 20 logged into the IT service financial management application 21 has an entire IT system configuration as an OA facility installed in an office of a company to which the user belongs, as shown in FIG. Is displayed on a display or the like on the customer terminal 20 side as a dashboard screen illustrated in a layout shape simulating the arrangement configuration in FIG.
This dashboard screen is generated by the dashboard screen generation means 12 of the IT service financial management API 11, is output to the customer terminal 20 side, and is displayed so as to be visible via a predetermined display means.

In the example shown in the figure, first, a main data center (XX data center), a plurality of host computers (HOST1, HOST2), a plurality of WEB terminals (WEB1... WEB15), a database (DB1), respectively. , DB2), which are arranged in a predetermined layout and connected to each other via a network, are illustrated in a plan view.
Further, it is shown that one terminal and one human staff are arranged in a production room separate from the data center and connected to the data center side via a network.
With such a dashboard screen, the user can visually and intuitively grasp the entire configuration of the IT system provided in his / her office or the like and the individual components.

Furthermore, the total cost for the year is displayed on the dashboard screen as financial information of the entire displayed system configuration. In the example shown in FIG. 2, “total cost: 20 million / year” is displayed at the top of the screen.
This cost information is calculated by reading the setting information set in the object data of each component displayed on the dashboard screen from the IT service financial management DWH 17 and performing the calculation by the financial information calculation means 16. The predetermined financial information of the entire system configuration shown in FIG. 6 is automatically calculated, and a display showing the amount is displayed on the dashboard screen.
As a result, when the dashboard screen is viewed, the cost amount related to the entire system shown in the screen can be immediately recognized.

Then, in the dashboard screen shown in FIG. 2, predetermined detailed information of the component can be displayed for any selected component in the dashboard screen in accordance with the input operation of the customer terminal 20. (Detailed information display means 13).
FIG. 3 is an example of a screen on which detailed information is pop-up displayed for an arbitrary component in the dashboard screen shown in FIG.
In the example shown in the figure, the database (DB2) provided in the data center is selected, and the detailed information of the DB2 is displayed in a pop-up display.

For example, the detailed information is displayed as a pop-up display for detailed information by performing a right-click operation of the mouse with the target component (DB2) selected with the mouse as an input device of the customer terminal 20, for example. It can be activated and displayed.
Further, as shown in FIG. 3, the displayed detailed information includes, for example, the annual total cost of the DB 2 and the installed software. These pieces of information are stored in the IT service financial management DWH 17. It is read from the existing object data and displayed.
By displaying such detailed information, the user can refer to the detailed information at any time for any component in the dashboard screen, and the dashboard screen showing the entire system configuration is easy to view. Detailed information on each component can be confirmed without compromising the ease of understanding.

In addition, in the dashboard screen shown in FIGS. 2 to 3, arbitrary components can be added to or deleted from the dashboard screen according to the input operation of the customer terminal 20 (component management). Means 14).
Specifically, in accordance with an input operation from the customer terminal 20, the constituent elements can be added to or deleted from the dashboard screen by drag and drop.
FIG. 4 is an example of a screen on which pop-up displays of additional candidate objects that can be selected when an arbitrary component is added to the dashboard screen shown in FIG. 3.

In the example shown in the figure, when adding a human staff to a “terminal” placed in a laboratory, a pop-up display for adding a component is displayed. This is a case where a “person management screen” indicating a staff is displayed in a pop-up. In this example, two options of “ID: J0001 unit price (month) ¥ 800,000” and “ID: J0002 unit price (month) ¥ 1,000,000” are displayed as selectable personnel.
With regard to the display of the additional element, for example, a right-click operation of the mouse is performed, so that a pop-up display for addition can be activated and displayed.
Further, the information of the additional element to be displayed is read from the object data stored in the IT service financial management DWH 17 and displayed (see FIG. 6).

In this state, when an additional component is selected by an input operation of the customer terminal 20, the content of the added component is reflected / updated on the dashboard screen. At this time, the components to be added can be added to the dashboard screen by a drag and drop operation, as shown in FIGS.
FIG. 5 shows an example of a dashboard screen in which additional components are reflected.
In the example shown in the figure, a human staff of “ID: J0001 unit price (month) ¥ 800,000” is selected as an additional component, and there is one laboratory staff. It is shown that the number has increased from 2 to 2 (see FIGS. 4 and 5).

In this way, it is possible to add arbitrary components to the system configuration displayed on the dashboard screen by arranging them at arbitrary locations (such as departments).
Similarly, any constituent element can be deleted. In that case, the deletion process can be performed by operating the mouse or the like on the component to be deleted. In such a case, the dashboard screen is reflected / updated in a state in which the deleted component disappears.
The same applies to the case where the components are changed.

In addition, for each component displayed on the dashboard screen including the component added as described above, a predetermined setting is made for the selected component according to the input operation from the customer terminal 20. Information can be displayed so as to be settable (setting information display means 15).
FIG. 5 shows an example of a pop-up display of a setting screen for inputting / setting setting information for the selected additional component.
In the example shown in the figure, a setting screen for inputting predetermined setting information for the human staff (J0001) added as a new component described above is displayed in a pop-up display.

In this example, a display “ID: J0001 unit price (month) ¥ 800,000” indicating the selected component is displayed as the setting screen, and “setting man-hour (month)” is set as setting information that can be set and input. "And" Exception month "are displayed.
Here, “input man-hours (months)” is the labor man-hour per target human staff, based on one month. In this example, “0.2” is set. In this case, a human staff of “unit price (month) ¥ 800,000” performs labor for “0.2” months.
The “exception month” is set for a month in which the number of labor hours is increased (decreased) more than usual, such as a busy month (low season). In this example, the input man-hours for “12” months are set to normal (0). .2) More than “0.3” is set.

As for the detailed screen for setting the setting information, a pop-up display for the setting screen is activated and displayed by performing a right mouse click operation in a state where the target component (DB2) is selected. can do.
Such setting information that can be set for each component is also read from the object data stored in the IT service financial management DWH 17 and displayed.
In this way, specific configuration information can be set for each component on the dashboard screen, and detailed and flexible responses can be made according to the specific work contents of each user and the situation at the site. This makes it possible to provide IT services with excellent versatility and expandability.

Based on the setting information set as described above, the setting information of each component stored in the IT service financial management DWH 17 is updated.
FIG. 6 schematically shows that the setting information input / set on the setting screen shown in FIG. 5 is stored / updated as information of the IT service financial management DWH 17.
As shown in the figure, when the setting information of the target component is set, the information of the IT service financial management DWH 17 is updated with the contents after the setting. In this example, it can be seen that the information “0.2” indicating the man-hours for “OBJ000001, People” stored in the object table has been updated.
As shown in FIG. 6, as the table for each object type, for example, two objects “J0001” and “J0002” are stored as data as “persons”.

Furthermore, when a new component is added (or deleted) and the system configuration is changed as described above, the information in the IT service financial management DWH 17 is updated, and a dash is added based on the changed setting information. Predetermined financial information of the entire system configuration displayed on the board screen is automatically calculated and recalculated (financial information calculating means 16).
FIG. 7 schematically shows that the cost of the entire system configuration displayed on the dashboard screen is recalculated and updated based on the setting information of the IT service financial management DWH 17 updated in FIG. ing.

As shown in the figure, when the setting information stored in the IT service financial management DWH 17 is updated, the total cost of the entire system is recalculated by the financial information calculation unit 16 based on the updated setting information. The predetermined financial information of the entire latest system configuration displayed on the dashboard screen is automatically calculated, and the amount is displayed / updated on the dashboard screen. In this example, along with the newly added configuration requirement “OBJ100001”, the setting information of the object is read from the IT service financial management DWH 17 and the annual cost of “OBJ100001” is added to the “cost total”. The calculation result is displayed at the top of the screen as “total cost: 22.06 million / year (2.06 million) ↑”, indicating that the annual cost has increased by 2,060,000 yen.
As a result, users who add (delete / change) new configuration requirements can recognize in real time on the dashboard screen that the total cost of the entire system has increased (decreased / changed) over the course of the year. It becomes like this.

As described above, according to the present embodiment, the entire configuration including a plurality of hardware / software resources and human resources included in the IT system to be managed can be displayed in a layout as one dashboard screen. It is possible to visually and intuitively grasp the entire system configuration.
Then, in response to the input operation from the customer terminal 20 for the system configuration displayed as the dashboard screen as described above, an arbitrary component is selected and detailed information is displayed, or a new component is displayed. You can add and delete items in the dashboard screen by dragging and dropping.
Furthermore, when each component is set and displayed on the dashboard screen as described above, the predetermined financial information of the entire system configuration shown on the screen can be automatically calculated and displayed.

As a result, a user or the like who operates the customer terminal 20 can grasp at a glance what kind of hardware resources and so on are installed just by looking at the dashboard screen, and is a target. The overall configuration and each component of the IT system can be grasped visually and intuitively.
In addition, for example, what hardware resources are added to a department, how much costs increase or decrease, and the total cost of the entire system is automatically calculated by simply dragging and dropping the desired components. Therefore, it is possible to grasp in real time changes such as an increase / decrease in cost linked to a change in the system configuration, thereby realizing visualization of costs relating to the entire system.
Therefore, even a large-scale OA facility or IT system equipped with a large number of computer resources and human resources can realize a highly convenient IT service that can easily manage and operate the system.

While the present invention has been described with reference to the preferred embodiment, it is needless to say that the present invention is not limited to the above-described embodiment, and various modifications can be made within the scope of the present invention.
For example, in the above-described embodiment, as illustrated in FIGS. 2 to 7, the state in which the dashboard screen of the already installed IT system has been generated has been described. When a completely new IT system is introduced, it is of course possible to generate a dashboard screen while building the system by starting each component from scratch.

Further, the object data, setting information, detailed information, and the like shown in the above-described embodiments are merely examples, and the data and information are not particularly limited.
The dashboard screen shown in the above embodiment is also an example of a dashboard screen that can be generated and displayed in the present invention, and it goes without saying that the configuration, content, layout, and the like of the screen can be arbitrarily set and changed.

  The present invention can be suitably used for, for example, an IT service support system that supports the operation of an IT system installed in a company office or the like.

10 IT Service Financial Management Support Server 11 IT Service Financial Management API
12 Dashboard screen generation means 13 Detailed information display means 14 Component element management means 15 Setting information display means 16 Financial information calculation means 17 IT service financial management DWH
20 Customer terminal 21 IT service financial management application

Claims (5)

An information processing apparatus that generates a dashboard screen that schematically displays a system configuration including at least one of hardware resources, software resources, and human resources included in a target system as a component,
Storage means for storing predetermined object data including drawing data associated as data for each component of the system;
Generates the dashboard screen in which the system configuration having one or more components is schematically laid out by identification information for identifying each component of the system configuration and the object data associated with the component Dashboard screen generating means for displaying each component included in the screen in a selectable manner according to an input operation,
An IT service financial management dashboard generation device comprising: a component management unit that adds and / or deletes components in the dashboard screen in response to an input operation. In response to an input operation, for the selected component in the dashboard screen, detailed information display means for displaying predetermined detailed information of the component,
In response to an input operation, for the selected component in the dashboard screen, comprising setting information display means for displaying the setting information set in the component in a configurable manner,
The IT service financial management dashboard generation device according to claim 1, wherein the setting information of the component is updated based on the setting information set via the setting information display means. The financial information calculating means for calculating predetermined financial information of the entire system configuration shown on the screen based on setting information of each component displayed on the dashboard screen. 2. IT service financial management dashboard generation device according to 2. A computer constituting an information processing apparatus that generates a dashboard screen that schematically displays a system configuration including at least one of hardware resources, software resources, and human resources included in the target system as a component;
The dashboard screen in which the system configuration having one or two or more components is schematically laid out by predetermined object data stored in advance including identification information for specifying each component of the system configuration and drawing data Generating and displaying a dashboard screen generating means for displaying each component included in the screen in a selectable manner according to an input operation,
An IT service financial management dashboard generation program that functions as a component management unit that adds and / or deletes components in the dashboard screen in response to an input operation. A method of generating a dashboard screen that schematically displays a system configuration including at least one of hardware resources, software resources, and human resources provided in a target system as a component by a programmed computer ,
A storage procedure in which a computer stores predetermined object data including drawing data associated as data for each component of the system;
The dashboard in which the computer schematically displays the system configuration having one or more components by identifying information for identifying each component of the system configuration and the object data associated with the component A dashboard screen generation procedure for generating and displaying a screen and displaying each component included in the screen in a selectable manner according to an input operation,
An IT service financial management dashboard generation method, characterized in that a computer executes a component management procedure for adding and / or deleting a component in the dashboard screen in response to an input operation.