JP5837905B2 - Product sales data processing apparatus and store server - Google Patents

Description

  Embodiments described herein relate generally to a merchandise sales data processing apparatus and a store server.

  Conventionally, a POS (Point of Sales) terminal, which is a product sales data processing device, performs operations such as canceling a transaction, canceling / returning a product, changing a selling price, changing a payment medium, etc. with respect to a product registration transaction once completed. In addition, a transaction correction processing function is provided.

  However, the conventional POS terminal can perform transaction correction processing at a store where a product is purchased, but cannot perform transaction correction processing at a store other than the store where the product is purchased.

  The problem to be solved by the present invention is to provide a merchandise sales data processing apparatus and a shop server that can correct a transaction and improve convenience for consumers even if it is not necessarily a shop where the merchandise is purchased. It is.

The merchandise sales data processing apparatus of the embodiment displays an input screen and is input when information input means for inputting information including a store code described in a transaction receipt and the input store code is another store. and the inquiry transaction information based on the information, have rows for all merchandise sales data processing apparatus has been treated headquarters server that stores the transaction information all stores, if the input store code is self-shop Inquiry means for inquiring transaction information based on the information input to the store server of the own store, and a search result corresponding to the inquiry received from the headquarter server when the input store code is another store run the transaction correction processing for, when the input store code is its own store, executing a transaction correction processing to the search result corresponding to the query received from the shop server And that transaction correcting means, when the store code entered is other stores, transmits a transaction correction result of the transaction correction processing to the headquarters server, if the input store code is its own shop, the transaction correction And a correction result transmitting means for transmitting the transaction correction result by the method to the store server .

FIG. 1 is an overall configuration diagram of a sales management system according to the first embodiment. FIG. 2 is a block diagram showing a main configuration of the POS terminal. FIG. 3 is a schematic diagram showing the data structure of one record stored in the daily sales file. FIG. 4 is a block diagram illustrating a main configuration of the store server. FIG. 5 is a schematic diagram showing the types of sales summary tables and their relationships. FIG. 6 is a schematic diagram showing a data structure of a sales result totaling table by POS terminal. FIG. 7 is a schematic diagram showing a data structure of the store-wide sales performance totaling table. FIG. 8 is a schematic diagram showing main memory areas formed in the RAM of the store server. FIG. 9 is a schematic diagram showing the data structure of one record stored in the daily sales temporary file formed in the RAM of the store server. FIG. 10 is a block diagram showing a main configuration of the headquarter server. FIG. 11 is a schematic diagram showing the types of sales summary tables and their relationships. FIG. 12 is a schematic diagram showing the data structure of the sales record totaling table for the entire headquarters. FIG. 13 is a schematic diagram showing main memory areas formed in the RAM of the headquarter server. FIG. 14 is a schematic diagram showing a data structure of one record stored in each daily sales temporary file formed in the RAM of the headquarter server. FIG. 15 is a schematic diagram showing an outline of transaction correction processing at another store. FIG. 16 is a functional block diagram relating to transaction correction processing of other stores in the POS terminal and the headquarter server. FIG. 17 is a flowchart showing a flow of transaction correction processing in the POS terminal and the headquarter server. FIG. 18 is a front view showing a correction information input screen. FIG. 19 is a schematic diagram showing an outline of transaction correction processing at another store. FIG. 20 is a block diagram illustrating a main configuration of the store server according to the second embodiment. FIG. 21 is a schematic diagram showing an outline of transaction correction processing at another store. FIG. 22 is a functional block diagram according to transaction correction processing of other stores at the POS terminal and the store server. FIG. 23 is a flowchart showing a flow of transaction correction processing in the POS terminal and the store server. FIG. 24 is a block diagram showing a main configuration of a POS terminal according to the third embodiment. FIG. 25 is a schematic diagram showing an outline of transaction correction processing at another store. FIG. 26 is a functional block diagram relating to transaction correction processing at another store in the POS terminal. FIG. 27 is a flowchart showing a flow of transaction correction processing in the POS terminal.

(First embodiment)
FIG. 1 is an overall configuration diagram of a sales management system according to the first embodiment. This embodiment assumes a sales management system constructed in a retail store such as a supermarket that supervises a plurality of stores that are chain-developed at the headquarters.

  Reference signs A to N shown in FIG. 1 indicate stores. A store server 1 is installed in each of the stores A to N. Each store server 1 has a plurality of POS terminals 2 (2-1, 2-2,..., 2 -X), which are merchandise sales data processing devices placed at respective sales floors in the store. Are connected by a LAN (Local Area Network) 3. Each store server 1 is connected to a headquarter server 5 installed in the headquarters via a network 4, for example, a WAN (Wide Area Network) or a VPN (Virtual Private Network).

  Each POS terminal 2 has a function as a sales supply unit for registering product sales data to obtain sales data, storing the sales data for one day, and supplying the sales data to the store server 1.

  Here, FIG. 2 is a block diagram showing a main configuration of the POS terminal 2. As shown in FIG. 2, the POS terminal 2 includes a CPU (Central Processing Unit) 11 as a control unit body. Further, the POS terminal 2 includes a ROM (Read Only Memory) 12 in which fixed data such as programs are stored in advance, and a RAM (Random Access Memory) in which various data memory areas necessary for merchandise sales data registration processing and the like are formed. 13) A clock unit 14 that measures the current date and time, and a LAN controller 15 that controls data communication with the store server 1 performed through the LAN 3. The CPU 11 is connected to the ROM 12, the RAM 13, the clock unit 14, and the LAN controller 15 through a bus line 16 such as an address bus and a data bus.

  The program executed on the POS terminal 2 is an installable or executable file and can be read by a computer such as a CD-ROM, flexible disk (FD), CD-R, DVD (Digital Versatile Disk). Recorded on a simple recording medium.

  Further, the program executed on the POS terminal 2 may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. The program executed on the POS terminal 2 may be provided or distributed via a network such as the Internet.

  The POS terminal 2 includes input / output devices such as a drawer 17 for storing cash, a keyboard 18, an operator display 19, a customer display 20, a printer 21, and a scanner 22. The drawer 17 is connected to an I / O (Input / Output) port 23 and has a structure that opens according to a drive signal output from the I / O port 23.

  The keyboard 18 is provided with various keys for inputting data relating to commercial transactions such as numeric keys, department keys, subtotal keys, deposit / current total keys, clear keys, discount keys, discount keys, etc. Functions as an input unit. A keyboard controller 24 is provided corresponding to the keyboard 18, and a key signal output from the keyboard 18 according to a key operation is input by the keyboard controller 24.

  The operator display 19 displays merchandise sales data and the like processed based on data relating to commercial transactions input via the input unit, and functions as a display unit for an operator called a cashier. A display controller 25 is provided corresponding to the operator display 19, and the screen display of the operator display 19 is controlled by the display controller 25. In addition, the operator display 19 has a stacked touch panel that receives an operator operation on the display content.

  The customer display 20 displays the product sales data and the like to the shopper. A display controller 26 is provided corresponding to the customer display 20, and the screen display of the customer display 20 is controlled by the display controller 26.

  The printer 21 prints the details of the commercial transaction including the product sales data on a receipt sheet and issues a receipt. A printer controller 27 is provided corresponding to the printer 21, and the printer controller 27 controls the printing operation of the printer 21.

  The scanner 22 scans and inputs a barcode attached to a product, and functions as an input unit in the same manner as the keyboard 18. A scanner controller 28 is provided corresponding to the scanner 22, and the scanned barcode data is input by the scanner controller 28.

  The I / O port 23 and the controllers 24, 25, 26, 27, and 28 of each input / output device are all connected to the bus line 16, and exchange data with the CPU 11 via the bus line 16. It is like that.

  Further, the POS terminal 2 can select various business modes such as “registration”, “inspection”, “settlement”, “return”, and when any business mode is selected by manual operation, the execution is performed. A mode switch 29 for instructing the CPU 11 is provided. The mode switch 29 is connected to the I / O port 23, and the CPU 11 determines the business mode by monitoring the signal of the mode switch 29 input to the I / O port 23.

  Incidentally, “registration” accepts input of data related to product sales (product code, sales points, discount amount, etc. of sales products) by key operation of the keyboard 18 or scanning operation of the scanner 22, and data related to product sales is input. This is a business mode in which merchandise sales data is registered based on the data and displayed on the operator display 19 or the customer display 20, or the printer 21 is driven to print a receipt. Sales data, such as the number of sales points, sales amount, discount points, discount amount, etc., obtained by this merchandise sales data registration process is accumulated in the daily sales file 30 on the RAM 13 for one day.

  “Inspection” is a mode of business that outputs a report of the contents of registration processing of product sales data up to the present time, and is appropriately performed at a predetermined time within the business hours.

  The “settlement” is a business mode for clearing the registration processing contents after outputting the registration processing contents of the merchandise sales data in one business day, and is normally performed after closing the store every business day. In the execution of this checkout operation, sales data for one day stored in the daily sales file 30 is supplied (transmitted) to the store server 1 through the LAN 3. Note that the data of the daily sales file 30 supplied to the store server 1 is also stored in the POS terminal 2 only for a period during which the merchandise can be returned (for example, 7 days). In this case, the sales data for one day can be corrected and supplied to the store server 1.

  “Return” is a mode of business that performs operations such as canceling a transaction, canceling a purchased product (return), correcting the unit price of the purchased product, and issuing a receipt for the transaction in the registration process of the completed product sales data. .

  Here, FIG. 3 is a schematic diagram showing the data structure of one record stored in the daily sales file 30. As shown in FIG. 3, the daily sales file 30 stores sales data records composed of product codes, sales points, sales amounts, discount points, discount amounts and the like.

  When the product code of the sales product is input via the keyboard 18 or the scanner 22 in the “registration” mode, the CPU 11 registers the product sales data based on the product code and the like, and the sales score, sales amount, value Obtain sales data such as the number of points and discount amount. Then, the CPU 11 searches the daily sales file 30 for the current day using the product code as a search key, and determines whether there is a sales data record that matches the search key. As a result, if there is no sales data record that matches the search key, the CPU 11 adds the sales data record of the product code to the daily sales file 30 and stores the sales data. On the other hand, if there is a sales data record that matches the search key, the CPU 11 adds the sales data to the record. Thus, each POS terminal 2 accumulates sales data obtained by processing the product sales data for one day in the daily sales file 30.

  Further, when the settlement operation is executed in the “settlement” mode, the CPU 11 transmits the daily sales file 30 for the day to the store server 1 through the LAN 3. In addition, when there is additional sales or returns after payment, and the sales data for one day is corrected, the CPU 11 transmits the corrected daily sales file 30 to the store server 1 via the LAN 3. Thereby, the POS terminal 2 supplies the store server 1 with sales data for one day obtained by processing the product sales data.

  Next, the store server 1 will be described. FIG. 4 is a block diagram showing a main configuration of the store server 1. As shown in FIG. 4, the store server 1 includes a CPU 41, a ROM 42, a RAM 43, a LAN controller 44, a clock unit 45, a communication interface 46 connected to the network 4 for controlling data communication, and fixed data such as programs. An HDD (Hard Disk Drive) device 47 as an auxiliary storage device stored in advance is provided. The CPU 41 is connected to a ROM 42, a RAM 43, a LAN controller 44, a clock unit 45, a communication interface 46, and an HDD device 47 through a bus line 48.

  The program executed in the store server 1 is an installable or executable file and can be read by a computer such as a CD-ROM, flexible disk (FD), CD-R, DVD (Digital Versatile Disk). Recorded on a simple recording medium.

  The program executed by the store server 1 may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. Moreover, you may comprise so that the program run with the shop server 1 may be provided or distributed via networks, such as the internet.

  Here, FIG. 5 is a schematic diagram showing the types of sales summary tables stored in the HDD device 47 of the store server 1 and their relationships. As shown in FIG. 5, the HDD device 47 includes a daily sales performance totaling table 51, a weekly sales performance totaling table 52, and a monthly basis for each POS terminal 2-1 to 2 -X connected to the store server 1. A sales result totaling table 53 and a yearly sales result totaling table 54 are stored. The HDD device 47 also stores a daily sales result totaling table 55, a weekly sales result totaling table 56, a monthly sales result totaling table 57, and a yearly sales result totaling table 58 for the entire store.

  Here, FIG. 6 is a schematic diagram showing the data structure of the sales result totaling tables 51 to 54 for each POS terminal, and FIG. 7 is a schematic diagram showing the data structure of the entire store sales result totaling tables 55 to 58. As shown in FIG. 6, store codes, POS codes, sales dates, and product codes are set in advance in the sales result totaling tables 51 to 54 for the respective POS terminals 2-1 to 2-X. The sales result totaling tables 51 to 54 are structured to variably store sales data such as sales points, sales amounts, discount points, discount amounts, etc. using these as keys. Further, in the sales record totaling tables 55 to 58 for the entire store, a store code, a sales date, and a product code are set in advance. The sales result totaling tables 55 to 58 are structured to variably store sales data such as sales points, sales amounts, discount points, discount amounts, etc. using these as keys.

  The store code is a code that is set differently between stores in order to identify the stores A to N. The POS code is a code set differently between the POS terminals in order to identify the POS terminals 2-1 to 2-X. The sales date is a daily unit in the case of the daily sales result totaling tables 51 and 55, a weekly case in the case of the weekly sales actual number totaling tables 52 and 56, and a month in the case of the monthly sales result totaling tables 53 and 57. In the case of the annual sales result totaling tables 54 and 58, it is a year unit.

  FIG. 8 is a schematic diagram showing main memory areas formed in the RAM 43 of the store server 1. In the RAM 43 of the store server 1, as shown in FIG. 8, maximum m daily sales temporary files 61-1 and 61-2 are respectively provided for the POS terminals 2-1 to 2-X connected to the store server 1. ,... 61 are reserved.

  FIG. 9 is a schematic diagram showing a data structure of one record stored in each daily sales temporary file 61-1 to 61-m formed in the RAM 43 of the store server 1. As shown in FIG. 9, the daily sales temporary files 61-1 to 61-m have store codes, POS codes, and sales dates having the same data structure as the sales performance totaling tables 51 to 54 for each POS terminal 2. , A data record including a product code, a sales point, a sales amount, a discount point number, a discount amount, and the like is stored.

  As described above, the store server 1 stores the transaction information processed by each POS terminal 1.

  Next, the headquarter server 5 will be described. FIG. 10 is a block diagram showing a main configuration of the headquarter server 5. As shown in FIG. 10, the headquarter server 5 includes a CPU 71, a ROM 72, a RAM 73, a clock unit 74, a communication interface 75, an HDD device 76 in which fixed data such as programs are stored in advance, and the like. 77 is connected.

  The program executed in the headquarter server 5 is an installable or executable file and can be read by a computer such as a CD-ROM, flexible disk (FD), CD-R, DVD (Digital Versatile Disk). Recorded on a simple recording medium.

  Further, the program executed by the headquarter server 5 may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. The program executed by the headquarter server 5 may be provided or distributed via a network such as the Internet.

  FIG. 11 is a schematic diagram showing the types of sales summary tables stored in the HDD device 76 of the headquarter server 5 and their relationships. As shown in FIG. 11, the HDD device 76 includes a daily sales performance totaling table 81, a weekly sales performance totaling table 82, a monthly sales performance totaling table 83, and a store server 1 connected to the headquarter server 5. An annual sales result totaling table 84 is stored. Further, as shown in FIG. 11, the HDD unit 76 stores a daily sales result totaling table 85, a weekly sales result totaling table 86, a monthly sales result totaling table 87, and a yearly sales result totaling table 88 as shown in FIG. Has been.

  Each sales result totaling table 81-84 for every store server 1 has the same data structure as each sales result totaling table 55-58 of the whole store shown in FIG.

  FIG. 12 is a schematic diagram showing a data structure of the sales record totaling tables 85 to 88 of the entire headquarters. As shown in FIG. 12, the sales record total tables 85-88 of the entire headquarters are set in advance with sales dates and product codes. Each sales result totaling table 85 to 88 of the entire headquarters has a structure in which sales data such as sales points, sales amounts, discount points, discount amounts and the like are variably stored using these as keys. The sales date is a day unit in the case of the daily sales record totaling table 85, a week unit in the case of the weekly sales record totaling table 86, and a month unit in the case of the monthly sales result totaling table 87, In the case of the annual sales result totaling table 88, it is a year unit.

  Here, FIG. 13 is a schematic diagram showing main memory areas formed in the RAM 73 of the headquarter server 5. In the RAM 73 of the head office server 5, as shown in FIG. 13, a maximum of m daily sales temporary files 91-1, 91-2,..., 91 for each store server 1 connected to the head office server 5. An area for storing -m is stored.

  FIG. 14 is a schematic diagram showing the data structure of one record stored in each daily sales temporary file 91-1 to 91-m formed in the RAM 73 of the headquarter server 5. As shown in FIG. 14, the daily sales temporary files 91-1 to 91-m include store codes, sales dates, and product codes having the same data structure as the sales performance totaling tables 81 to 84 for each store server 1. , A data record composed of sales points, sales amounts, discount points, discount amounts and the like is stored.

  The number m of daily sales temporary files 61-1 to 61-m stored in the RAM 43 of the store server 1 for each POS terminal 2, and the daily sales temporary stored in the RAM 73 of the headquarter server 5 for each store server 1. The number m of the files 91-1 to 91-m is equal to or longer than the period during which the merchandise can be returned.

  As described above, the transaction information processed at each POS terminal 2 is transmitted to the store server 1 and also to the headquarter server 5. And the headquarters server 5 preserve | saves the transaction information processed with all the POS terminals 2 of all the stores A-N.

  Next, the characteristic processing of the present embodiment will be described among the processing operations of the respective units constituting the sales management system of the present embodiment.

  Here, the transaction correction process of another store executed by the CPU 11 of the POS terminal 2 operating according to the program stored in the ROM 12 and the CPU 71 of the headquarter server 5 operating according to the program stored in the HDD device 76 will be described. To do. The transaction correction process is a process for searching for a transaction in the registration process of the once completed product sales data, and canceling the transaction, canceling (returning) the purchased product, correcting the unit price of the purchased product, issuing a receipt, and the like.

  As shown in FIG. 15, each POS terminal 2 of each store of the present embodiment schematically shows past transactions including transactions at other stores with respect to the headquarter server 5 that holds transaction information for all stores. And the transaction information of the search result is received from the headquarter server 5. Then, the POS terminal 2 that has made the inquiry can correct the transaction at another store by performing the transaction correction process described above on the transaction information received from the headquarter server 5.

  Here, FIG. 16 is a functional block diagram relating to transaction correction processing of other stores in the POS terminal 2 and the headquarter server 5. As shown in FIG. 16, the program executed by the POS terminal 2 includes an information input unit 111 that functions as an information input unit, an inquiry unit 112 that functions as an inquiry unit, and a transaction correction unit 113 that functions as a transaction correction unit. The module configuration includes a correction result transmission unit 114 that functions as a correction result transmission unit. The CPU 11 reads a program from the ROM 12 and loads the above-described units into the RAM 13. As a result, an information input unit 111, an inquiry unit 112, a transaction correction unit 113, and a correction result transmission unit 114 are generated on the RAM 13.

  The information input unit 111 displays the correction information input screen P1 (see FIG. 18) on the operator display 19, and includes the store code described in the transaction receipt (transaction date, store code, cash register number, transaction number). Enter.

  When the input store code is another store, the inquiry unit 112 makes an inquiry about transaction information based on the input information (transaction date, store code, cash register number, transaction number) to all POS terminals 2 in all stores. To the headquarters server 5 that stores the transaction information processed in the above.

  The transaction correction unit 113 executes a transaction correction process for the search result corresponding to the inquiry received from the headquarter server 5.

  The correction result transmission unit 114 transmits the transaction correction result by the transaction correction process to the headquarter server 5.

  As shown in FIG. 16, the program executed by the headquarter server 5 has a module configuration including an inquiry receiving unit 711 and a search result transmitting unit 712. The CPU 71 reads a program from the HDD device 76 and loads the above-described units into the RAM 73. Thereby, the inquiry receiving unit 711 and the search result transmitting unit 712 are generated on the RAM 73.

  The inquiry receiving unit 711 receives an inquiry for transaction information from the POS terminal 2.

  The search result transmitting unit 712 searches the daily sales result totaling table 81 based on each information (transaction date, store code, cash register number, transaction number) transmitted from the POS terminal 2 and inquires about transaction information. The search result is transmitted as a response to the inquiry to the POS terminal 2.

  FIG. 17 is a flowchart showing the flow of transaction correction processing in the POS terminal 2 and the headquarter server 5.

  As shown in FIG. 17, when the transaction correction work is declared in the “return” mode, the CPU 11 (information input unit 111) of the POS terminal 2 displays a correction information input screen on the operator display 19 (step S1). .

  FIG. 18 is a front view showing the correction information input screen P1. As shown in FIG. 18, the correction information input screen P1 has an area A1 for inputting a transaction date described in a transaction receipt, an area A2 for inputting a store code described in the transaction receipt, and a cash register number described in the transaction receipt. Area A3 for inputting the information, and area A4 for inputting the transaction number described in the transaction receipt. As shown in FIG. 18, the correction information input screen P1 has a “complete” button B1 for declaring that the input of information to each of the areas A1 to A4 has been completed.

  As a transaction correction operation, the operator, for each of the areas A1 to A4 of the correction information input screen P1, the transaction date described in the transaction receipt, the store code described in the transaction receipt, the cash register number described in the transaction receipt, Each information of the transaction number described in the transaction receipt is input via the keyboard 18. In addition, when each information is converted into a code symbol on the transaction receipt, the scanner 22 may be used to input each information of transaction date, store code, cash register number, and transaction number.

  In the initial state of the area A2 where the store code is input, the store code of the store where the POS terminal 2 is installed may be displayed.

  When the CPU 11 of the POS terminal 2 accepts an operation for the “complete” button B1 and determines that the input of each information on the correction information input screen P1 is completed (Yes in step S2), the store code input in the area A2 Is a store code of its own store or a store code of another store (step S3). It is assumed that the store code of the store where the store is installed is registered in advance in each POS terminal 2.

  When the store code input in the area A2 is the own store (No in step S3), the CPU 11 of the POS terminal 2 inquires the transaction information to the store server 1 of the own store as before, and corrects the transaction. Is executed (step S4), and the process is terminated.

  On the other hand, when the store code input in the area A2 is another store (Yes in step S3), the CPU 11 (inquiry unit 112) of the POS terminal 2 makes an inquiry of transaction information based on each input information in the headquarters. This is performed for the server 5 (step S5).

  The CPU 71 (inquiry receiving unit 711, search result transmitting unit 712) of the headquarter server 5 receives each piece of information (transaction date) transmitted from the POS terminal 2 when there is a transaction information inquiry from the POS terminal 2 (Yes in step S11). , Store code, cash register number, transaction number), the daily sales record totaling table 81 is searched (step S12).

  Next, the CPU 71 (search result transmission unit 712) of the headquarter server 5 transmits the search result as a response to the inquiry to the POS terminal 2 that inquired the transaction information (step S13).

  When the CPU 11 (transaction correction unit 113, correction result transmission unit 114) of the POS terminal 2 receives the search result from the headquarter server 5 (Yes in step S6), after executing the transaction correction process on the search result (step S7), The transaction correction result is transmitted to the headquarter server 5 (step S8), and the process is terminated.

  When the transaction correction result is transmitted from the POS terminal 2 (Yes in step S14), the CPU 71 of the headquarter server 5 stores each information (transaction date, store code, cash register number, transaction number) transmitted from the POS terminal 2. Based on the daily sales record totaling table 81 (step S15), the process ends.

  In the present embodiment, the POS terminal 2 determines whether the store code input to the area A2 is the store code of the own store or the store code of another store. However, the present invention is not limited to this. is not. For example, as shown in FIG. 19, the POS terminal 2 inquires about transaction information by transmitting each piece of information (transaction date, store code, cash register number, transaction number) to the store server 1 as in the conventional case. The store server 1 receives information including the store code (information receiving means). If the store code is another store, the store server 1 does not search for transaction information stored in the store server 1 itself, The transaction information inquiry may be performed (inquiry means). In this case, the transaction information searched on the headquarters server 5 based on each information (transaction date, store code, cash register number, transaction number) transmitted from the store server 1 responds to the POS terminal 2 via the store server 1. (Search result transmission means). Then, on the POS terminal 2, transaction correction processing of transaction contents is executed. When the store server 1 receives the transaction correction result by the transaction correction process for the search result executed by the POS terminal 2, it transmits it to the headquarter server 5 (correction result transmission means).

  As described above, according to the first embodiment, it is possible to search for transactions at other stores by searching the transaction information of the headquarter server 5 directly from the POS terminal 2 or via the store server 1. It becomes possible to correct the transaction. This makes it possible to search for and correct transactions registered at other stores, and it is not necessarily the store where the product was purchased. Improves.

(Second Embodiment)
Next, a second embodiment will be described. The same parts as those in the first embodiment described above are denoted by the same reference numerals, and description thereof is also omitted.

  In the first embodiment, a headquarter server 5 for storing transaction information processed at all POS terminals 2 in all stores is provided, and transactions from other stores to the headquarter server 5 from the POS terminal 2 or the store server 1 are performed. Inquire information. On the other hand, 2nd Embodiment does not query the transaction information of other stores with respect to the headquarters server 5, but addresses each store server 1 of each store A-N of the store server 1 of another store. The information is stored, and the store server 1 of the other store is accessed via the store server 1 of the own store to call the transaction information of the other store.

  FIG. 20 is a block diagram illustrating a main configuration of the store server 1 according to the second embodiment. As illustrated in FIG. 20, the store server 1 stores a server address ledger 63 in the HDD device 47. The server address register 63 stores address information of each store server 1 of each store A to N.

  Next, the characteristic processing of the present embodiment will be described among the processing operations of the respective units constituting the sales management system of the present embodiment.

  Here, the transaction correction process of another store executed by the CPU 11 of the POS terminal 2 operating according to the program stored in the ROM 12 and the CPU 41 of the store server 1 operating according to the program stored in the HDD device 47 will be described. To do.

  As shown in FIG. 21, each POS terminal 2 of each store of the present embodiment generally makes an inquiry about past transactions including transactions at other stores to the store server 1 installed in the same store. On the other hand, when the store code is another store in the inquiry of transaction information based on each information input at the POS terminal 2, the store server 1 responds to the store server 1 of the other store according to the address information in the server address register 63. The transaction information is inquired, and the transaction information of the search result is received from the store server 1 of another store. And the POS terminal 2 which inquired can correct a transaction in another store by performing a transaction correction process on the transaction information received from the store server 1 installed in the same store. Yes.

  Here, FIG. 22 is a functional block diagram relating to transaction correction processing of other stores in the POS terminal 2 and the store server 1. As shown in FIG. 22, the program executed on the POS terminal 2 has a module configuration including an information input unit 111, an inquiry unit 112, a transaction correction unit 113, and a correction result transmission unit 114. The CPU 11 reads a program from the ROM 12 and loads the above-described units into the RAM 13. As a result, an information input unit 111, an inquiry unit 112, a transaction correction unit 113, and a correction result transmission unit 114 are generated on the RAM 13.

  The information input unit 111 displays the correction information input screen P1 (see FIG. 18) on the operator display 19, and includes the store code described in the transaction receipt (transaction date, store code, cash register number, transaction number). Enter.

  When the input store code is another store, the inquiry unit 112 makes an inquiry to the store server 1 for transaction information based on the input information (transaction date, store code, cash register number, transaction number). This is different from the first embodiment in which the head office server 5 is inquired when the store code input at this point is another store.

  The transaction correction unit 113 executes transaction correction processing on the search result corresponding to the inquiry received from the store server 1.

  The correction result transmission unit 114 transmits the transaction correction result by the transaction correction process to the store server 1.

  As shown in FIG. 22, the program executed in the store server 1 includes an address storage unit 411 that functions as an address storage unit, an information reception unit 412 that functions as an information reception unit, and an inquiry unit that functions as an inquiry unit. 413, a search result transmission unit 414 that functions as a search result transmission unit, and a correction result transmission unit 415 that functions as a correction result transmission unit. The CPU 41 reads a program from the HDD device 47 and loads the above-described units into the RAM 43. As a result, an address storage unit 411, an information reception unit 412, an inquiry unit 413, a search result transmission unit 414, and a correction result transmission unit 415 are generated on the RAM 43.

  The address storage unit 411 stores address information of each store server 1 of each store A to N in the server address register 63.

  The information receiving unit 412 receives information (transaction date, store code, cash register number, transaction number) including the store code described in the transaction receipt input at the POS terminal 2.

  When the store code included in the received information is another store, the inquiry unit 413 sends information (transaction date, store code, cash register number, transaction) to the store server 1 of the other store according to the address information corresponding to the store code. Inquire transaction information based on (number).

  The search result transmission unit 414 transmits the search result corresponding to the inquiry received from the store server 1 of another store to the POS terminal 2 that has received the information (transaction date, store code, cash register number, transaction number).

  The correction result transmission unit 415 transmits the transaction correction result by the transaction correction process for the search result received from the POS terminal 2 to the store server 1 of another store.

  FIG. 23 is a flowchart showing a flow of transaction correction processing in the POS terminal 2 and the store server 1.

  As shown in FIG. 23, when the transaction correction business is declared in the “returned goods” mode, the CPU 11 (information input unit 111) of the POS terminal 2 displays the correction information input screen shown in FIG. 18 on the operator display 19. (Step S21).

  When the CPU 11 (inquiry unit 112) of the POS terminal 2 receives an operation on the “complete” button B1 and determines that the input of each information on the correction information input screen P1 is completed (Yes in step S22), the store server 1 The transaction information is inquired to (step S23).

  CPU41 (information reception part 412) of the store server 1 determines whether the store code inputted into the area A2 is the store code of the own store when there is an inquiry of transaction information from the POS terminal 2 (Yes in Step S31). It is determined whether the store code is a store code (step S32). In addition, the store code of the store installed in each store server 1 shall be registered beforehand.

  When the store code input in the area A2 is the store itself (No in step S32), the CPU 41 of the store server 1 continues to store each information (transaction date, store code, cash register) from the POS terminal 2 as before. The daily sales record totaling table 55 is searched based on the (number, transaction number) (step S33), and the search result is transmitted as a response to the inquiry to the POS terminal 2 that inquired the transaction information (step S34).

  On the other hand, when the store code input in the area A2 is another store (Yes in step S32), the CPU 41 (inquiry unit 413) of the store server 1 stores the store server of the other store according to the address information in the server address register 63. 1 is queried for transaction information (step S35).

  Thereby, the store server 1 of another store searches the daily sales performance totaling table 55 based on each information (transaction date, store code, cash register number, transaction number) transmitted from the POS terminal 2, and the search result is obtained. Sent as a response to a query.

  When the CPU 41 (search result transmitting unit 414) of the store server 1 receives the search result from the store server 1 of another store (Yes in step S36), the search result received for the POS terminal 2 that inquired the transaction information. Is transmitted (step S37).

  When the CPU 11 (transaction correction unit 113, correction result transmission unit 114) of the POS terminal 2 receives the search result from the store server 1 (Yes in step S24), after executing the transaction correction process on the search result (step S25), The transaction correction result is transmitted to the store server 1 (step S26), and the process is terminated.

  The CPU 41 of the store server 1 receives the transaction correction result from the POS terminal 2 (Yes in Step S38). When the store code is the own store (No in Step S39), each CPU 41 transmitted from the POS terminal 2 The daily sales record totaling table 81 is corrected based on the information (transaction date, store code, cash register number, transaction number) (step S40), and the process is terminated.

  On the other hand, the CPU 41 (correction result transmission unit 415) of the store server 1 receives a transaction correction result from the POS terminal 2 (Yes in step S38), and if the store code is another store (in step S39). Yes), the transaction correction result transmitted from the POS terminal 2 is transmitted to the store server 1 of another store according to the address information of the server address register 63 (step S41), and the process is terminated.

  As described above, according to the second embodiment, the store server 1 makes an inquiry to the store server 1 from the POS terminal 2 and the store server 1 based on the address information of the other store server 1 stored in the store server 1. By searching the transaction information of the store server 1 of another store, it is possible to correct the transaction at the other store. This makes it possible to search for and correct transactions registered at other stores, and it is not necessarily the store where the product was purchased. Improves.

(Third embodiment)
Next, a third embodiment will be described. In addition, the same part as 1st Embodiment mentioned above or 2nd Embodiment is shown with the same code | symbol, and description is also abbreviate | omitted.

  In 2nd Embodiment, rather than inquiring the transaction information of other stores with respect to the headquarters server 5, the address information of the store server 1 of another store is memorize | stored in each store server 1 of each store A-N. In addition, the store server 1 of the other store is accessed via the store server 1 of the own store and the transaction information of the other store is called. In contrast, in the third embodiment, the address information of the store server 1 of another store is not stored in each store server 1 of each store A to N, but is stored in each POS terminal 2 of each store A to N. The address information of the store server 1 of the other store is stored, and the store server 1 of the other store is accessed from the POS terminal 2 and the transaction information of the other store is called.

  FIG. 24 is a block diagram showing a main configuration of the POS terminal 2 according to the third embodiment. As shown in FIG. 24, the POS terminal 2 stores a server address ledger 31 in the ROM 12. The server address register 31 stores address information of each store server 1 of each store A to N.

  Next, the characteristic processing of the present embodiment will be described among the processing operations of the respective units constituting the sales management system of the present embodiment.

  Here, a transaction correction process at another store executed by the CPU 11 of the POS terminal 2 operating according to a program stored in the ROM 12 will be described.

  As shown in FIG. 25, each POS terminal 2 of each store of the present embodiment schematically has a server address when the store code is another store in the transaction information inquiry based on each input information. The transaction information is inquired to the store server 1 of the other store according to the address information of the ledger 31, and the transaction information of the search result is received from the store server 1 of the other store. And the POS terminal 2 which inquired can correct the transaction in another store by performing the transaction correction process on the transaction information received from the store server 1 of the other store.

  Here, FIG. 26 is a functional block diagram relating to transaction correction processing at another store in the POS terminal 2. As shown in FIG. 26, the program executed by the POS terminal 2 includes an information input unit 111 that functions as an information input unit, an inquiry unit 112 that functions as an inquiry unit, and a transaction correction unit 113 that functions as a transaction correction unit. The module configuration includes a correction result transmission unit 114 that functions as a correction result transmission unit and an address storage unit 115 that functions as an address storage unit. The CPU 11 reads a program from the ROM 12 and loads the above-described units into the RAM 13. Thereby, the information input unit 111, the inquiry unit 112, the transaction correction unit 113, the correction result transmission unit 114, and the address storage unit 115 are generated on the RAM 13.

  The address storage unit 115 stores the address information of each store server 1 of each store A to N in the server address register 31.

  The information input unit 111 displays the correction information input screen P1 (see FIG. 18) on the operator display 19, and includes the store code described in the transaction receipt (transaction date, store code, cash register number, transaction number). Enter.

  When the input store code is another store, the inquiry unit 112 provides information (transaction date, store code, cash register number, transaction number) to the store server 1 of the other store according to the address information corresponding to the store code. Inquire transaction information based on

  The transaction correction unit 113 executes transaction correction processing on the search result according to the inquiry received from the store server 1 of another store.

  The correction result transmission part 114 transmits the transaction correction result by transaction correction processing to the store server 1 of another store.

  FIG. 27 is a flowchart showing the flow of transaction correction processing in the POS terminal 2.

  As shown in FIG. 27, when the transaction correction work is declared in the “return” mode, the CPU 11 (information input unit 111) of the POS terminal 2 displays the correction information input screen shown in FIG. 18 on the operator display 19. (Step S51).

  When the CPU 11 (inquiry unit 112) of the POS terminal 2 receives an operation for the “complete” button B1 and determines that the input of each information on the correction information input screen P1 is completed (Yes in step S52), the CPU 11 (inquiry unit 112) enters the area A2. It is determined whether the input store code is the store code of the own store or the store code of another store (step S53). It is assumed that the store code of the store where the store is installed is registered in advance in each POS terminal 2.

  When the store code input in the area A2 is the own store (No in step S53), the CPU 11 of the POS terminal 2 inquires the transaction information to the store server 1 of the own store as before, and corrects the transaction. Is executed (step S54), and the process is terminated.

  On the other hand, when the store code input in area A2 is another store (Yes in step S53), the CPU 11 (inquiry unit 112) of the POS terminal 2 stores the store server of the other store according to the address information in the server address register 31. 1 is queried for transaction information (step S55).

  Thereby, the store server 1 of another store searches the daily sales performance totaling table 55 based on each information (transaction date, store code, cash register number, transaction number) transmitted from the POS terminal 2, and the search result is obtained. Sent as a response to a query.

  CPU11 (transaction correction part 113, correction result transmission part 114) of POS terminal 2 will perform a transaction correction process with respect to a search result, if a search result is received from store server 1 of another store (Step S56 Yes) (Step S56). S57), the transaction correction result is transmitted to the store server 1 of another store (step S58), and the process is terminated.

  As described above, according to the third embodiment, the transaction information of the store server 1 of another store is directly searched from the POS terminal 2 based on the address information of the store server 1 of the other store stored in the POS terminal 2. This makes it possible to correct transactions at other stores. This makes it possible to search for and correct transactions registered at other stores, and it is not necessarily the store where the product was purchased. Improves.

  Although several embodiments of the present invention have been described, these embodiments are presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

DESCRIPTION OF SYMBOLS 1 Store server 2 Merchandise sales data processing apparatus 5 Head office server 111 Information input means 112 Inquiry means 113 Transaction correction means 114 Correction result transmission means 115 Address storage means 411 Address storage means 412 Information reception means 413 Inquiry means 414 Search result transmission means 415 Correction Result sending means

JP 2006-127042 A

Claims (5)

An information input means for displaying an input screen and inputting information including the store code described in the transaction receipt;
When the input store code is another store, an inquiry of transaction information based on the input information is made to the headquarter server that stores the transaction information processed by all product sales data processing devices of all stores. There Do, if a store code entered is its own shop, an inquiry means for querying the transaction information based on the information input to the store server of its own shop,
When the input store code is another store, the transaction correction process is executed for the search result according to the inquiry received from the headquarters server . When the input store code is the own store, the store code is received from the store server. Transaction correction means for executing transaction correction processing on the search result according to the inquiry ;
When the input store code is another store, the transaction correction result by the transaction correction process is transmitted to the headquarter server, and when the input store code is the own store, the transaction correction result by the transaction correction process is Correction result transmission means for transmitting to the store server ;
A product sales data processing device comprising: Address storage means for storing address information of a store server that stores transaction information processed by the merchandise sales data processing device of another store;
An information input means for displaying an input screen and inputting information including the store code described in the transaction receipt;
If the entered store code is another store, the store code have rows query transaction information based on the information to the store server of the other stores in accordance with the address information corresponding to the entered store code is self If it is a store, an inquiry means for inquiring transaction information based on the information input to a store server that stores transaction information processed by the product sales data processing device of the store ;
When the input store code is another store, the transaction correction process is executed for the search result according to the inquiry received from the store server of the other store, and when the input store code is the own store, the own store A transaction correction means for executing a transaction correction process for a search result according to the inquiry received from the store server ;
When the input store code is another store, the transaction correction result by the transaction correction process is transmitted to the store server of the other store, and when the input store code is the own store, the transaction correction by the transaction correction process is performed. Correction result transmitting means for transmitting the result to the store server of the store ;
A product sales data processing device comprising: In the initial state of the area for entering the store code on the input screen, the store code of the own store is displayed.
3. The merchandise sales data processing apparatus according to claim 1, wherein Means for storing transaction information processed by the merchandise sales data processing device of the store;
Information receiving means for receiving information including the store code described in the transaction receipt input by the merchandise sales data processing device;
When the store code included in the received information is another store, an inquiry of transaction information based on the information is made to the headquarter server that stores transaction information processed by all product sales data processing devices of all stores Inquiry means to perform;
When the store code included in the received information is another store, the search result corresponding to the inquiry received from the headquarter server is transmitted to the commodity sales data processing apparatus that has received the information, and the received information If the store code included in the store is the own store, search result transmitting means for transmitting a search result obtained by searching for the transaction information of the own store based on the received information to the commodity sales data processing apparatus that has received the information. When,
When the store code included in the transaction correction result by the transaction correction process for the search result transmitted from the merchandise sales data processing device is another store, a correction result transmitting means for transmitting the transaction correction result to the headquarter server;
Means for correcting the transaction information based on the transaction correction result when the store code included in the transaction correction result by the transaction correction process for the search result transmitted from the merchandise sales data processing device is the own store;
A store server comprising: Means for storing transaction information processed by the merchandise sales data processing device of the store;
Address storage means for storing address information of a store server that stores transaction information processed by the merchandise sales data processing device of another store;
Information receiving means for receiving information including the store code described in the transaction receipt input by the merchandise sales data processing device;
When the store code included in the received information is another store, an inquiry unit that inquires transaction information based on the information to the store server of the other store according to address information corresponding to the store code;
When the store code included in the received information is another store, a search result corresponding to the inquiry received from the store server of the other store is transmitted to the product sales data processing apparatus that has received the information , and received. When the store code included in the information is the own store, the search result obtained by searching the transaction information of the own store based on the received information is transmitted to the commodity sales data processing apparatus that has received the information . A result transmission means;
Correction result transmission means for transmitting the transaction correction result to the store server of the other store when the store code included in the transaction correction result by the transaction correction process for the search result received from the product sales data processing device is another store When,
Means for correcting the transaction information based on the transaction correction result when the store code included in the transaction correction result by the transaction correction process for the search result transmitted from the merchandise sales data processing device is the own store;
A store server comprising:

Images