JP5711107B2 - Broadcast receiving apparatus, broadcasting system, broadcast receiving apparatus operating method, and broadcast receiving apparatus operating program - Google Patents

Description

  The present invention relates to a broadcast receiving apparatus, a broadcasting system, a broadcast receiving apparatus operating method, and a broadcast receiving apparatus operating program for the convenience of receiving a broadcast and performing necessary operations on the user side. The present invention relates to a broadcast receiving apparatus, a broadcast system, a broadcast receiving apparatus operating method, and a broadcast receiving apparatus operating program suitable for each household that receives, for example, an announcement broadcast.

  Notification broadcast systems are used in various places as a system for emergency broadcasts and general administrative broadcasts during disasters such as earthquakes, typhoons, heavy rains, and tsunamis. The announcement broadcasting system uses a local network such as the CATV (Cable Television) network, so that not only government offices and various organizations make necessary reports to local residents, but also provides simple information such as guidance for events. doing. In addition, by using a terminal prepared in each home constituting the announcement broadcasting system, residents are in contact with each other by voice and sending and receiving e-mails.

FIG. 13 shows an example of a notification broadcasting system as a first related technique of the present invention (see, for example, Patent Document 1). In the notification broadcast system 100, an announcement broadcast distribution server 103 is connected to an IP (Internet Protocol) network 101 via a communication cable 102. The IP network 101 is connected to first to Mth notification broadcast receiving terminals 104 _{1 to} 104 _M via corresponding ones of communication cables 105 _{1 to} 105 _M , respectively.

In the notification broadcast system 100 having such a configuration, the notification broadcast distribution server 103 is arranged as a device on the center side of a town hall or the like where the notification broadcast facility is installed. In addition, the first to M-th notification broadcast receiving terminals 104 _{1 to} 104 _M are arranged in each subscriber house where the residents (subscribers) live. By connecting the notification broadcast distribution server 103 and the first to M-th notification broadcast receiving terminals 104 _{1 to} 104 _M via the IP network 101, various notification broadcasts by voice can be distributed from the center side to each subscriber. it can. The number of notification broadcast receiving terminals 104 in the notification broadcast system 100 often reaches a considerable number depending on the number of households in the corresponding area.

FIG. 14 shows the configuration of the first notification broadcast receiving terminal. Announcements broadcast receiving terminal 104 ₂ -104 _M in second to M shown in FIG. 13 has a first announcement broadcast receiving terminal 104 ₁ same configuration. Therefore, illustration and description of the configuration of the _{second to} Mth notification broadcast receiving terminals 104 _{2 to} 104 _M are omitted. This will be described with reference to FIG.

The first notification broadcast receiving terminal 104 ₁ includes a communication interface unit 111 that terminates transmission through the communication cable 105 ₁ connected at one end to the IP network 101. The communication interface unit 111 is connected to the control unit 112.

Control unit 112 controls the respective units of the first announcement broadcast receiving terminal 104 ₁ includes a CPU (Central Processing Unit), not shown, a memory (not shown) storing a control program executed in this CPU . The control unit 112 includes first to third operation points 113 to 115 for performing operation input, a memory unit 116 for storing various data, an audio reproduction unit 117 for outputting sound, and a visual display. A display unit 118 is also connected.

The basic function of the notification broadcasting system 100 configured as described above is a normal broadcasting function. This is because the broadcast broadcast server 103 broadcasts broadcasts to the first to M-th announcement broadcast receiving terminals 104 _{1 to} 104 _{M. The} first to M-th announcement broadcast receiving terminals 104 _{1 to} 104 _M This is a function to receive and immediately play back. In the notification broadcasting system 100, various functions are utilized in addition to the normal broadcasting function.

For example, various broadcasts such as a function for re-broadcasting broadcasts missed by subscribers (absence recording broadcasts) and subscriber safety confirmation broadcasts are possible. Taking the subscriber safety confirmation broadcast as an example, the center confirms that the subscriber has received the broadcast. In the safety confirmation broadcast, for example, a broadcast for urging the subscriber of the _first notification broadcast receiving terminal 1041 to press a button arranged in any of the first to third operation points 113 to 115 is performed. On the center side, safety is confirmed by monitoring whether or not the subscriber of the _first notification broadcast receiving terminal 1041 has pressed the button.

As described above, the notification broadcasting system 100 has a plurality of types of broadcasting in order to satisfy various needs, and the first to Mth notification broadcasting receiving terminals 104 _{1 to} 104 _M are also multifunctional according to this. It is coming. As the first to M-th notification broadcast receiving terminals 104 _{1 to} 104 _M become multifunctional, the operation locations and operation methods on these terminals are also increasing.

Notification broadcasting systems are often introduced in rural areas. In addition, the aging of subscribers who are required to operate the _first to M-th notification broadcast receiving terminals 104 _{1 to} 104 _M is also progressing. Therefore, it may be difficult for the subscriber to become familiar with the operation of the first to third operation points 113 to 115 as the first to Mth notification broadcast receiving terminals 104 _{1 to} 104 _M become multifunctional. is assumed.

  Therefore, as a second related technique of the present invention, it has been proposed to display the operation method of the apparatus using a display means (see, for example, Patent Document 2). As an example, it is necessary to change the volume of audio output of the apparatus, and this can be done by an operation using a button for moving up and down among the arrow buttons in four directions. In this second related technology, in such a case, when the sound is output from the apparatus, a display indicating that the volume of the audio signal can be changed is displayed on the screen. We provide support that can be changed.

JP 2010-004182 A (paragraph 0019, FIG. 1) JP 2004-135039 A (paragraph 0037, paragraph 0038, FIG. 2)

  However, in the second related technique, when the device can output a sound and change the volume, the function of the arrow button to be operated is displayed on the screen each time. For this reason, even if it is useful information for those who are not familiar with the operation of the apparatus, operation information that is unnecessary for those who are familiar with the operation will be displayed on the screen each time. This support display can be deleted by operating the icon prepared to cancel the display, but those who are familiar with the operation can confirm that the display contents are not necessary, It was troublesome because it was necessary to perform an icon operation for deleting each time.

  In addition, when the device user uses the screen to create an e-mail or read the received content, the operation information is displayed on the screen preferentially while the sound is output from the device. As a result, there was a situation where at least a part of the information that was originally displayed was hidden. On the other hand, it is possible to return to the original screen display by erasing the display for support by the icon operation described above, but there is a problem that the operation is interrupted for this purpose.

  As described above, the description has been made mainly on the notification broadcasting system that handles the notification broadcasting. However, in general, the broadcast receiving apparatus that receives the broadcast, the broadcasting system that operates the broadcast receiving apparatus, the broadcast receiving apparatus operating method, and the broadcast receiving apparatus operating program There was a similar problem with handling.

  Accordingly, an object of the present invention is to provide a broadcast receiving apparatus, a broadcasting system, a broadcast receiving apparatus operating method, and a broadcast receiving apparatus operating program capable of presenting necessary operation information to a user who is not familiar with the operation of the apparatus. It is in.

  In the present invention, (b) support necessity setting means for setting whether or not a person who performs various operations on the apparatus body needs assistance for these operations, and (b) sound for reproducing the received broadcast by sound. Replay means, (c) operation means prepared for performing operations related to the broadcast reproduced by the sound replay means, and (d) a voice message for performing assistance related to operations of the operation means by voice. And (e) setting contents of the above-described support necessity setting means as to whether or not the operation by the operation means is necessary every time the broadcast is reproduced by the sound reproduction means. (A) a voice message for providing assistance stored in the voice message storage means when the assistance necessity judgment means judges that assistance is required; Broadcast receiving apparatus and a voice message output means for outputting is provided.

  In the present invention, (b) the broadcast receiving device according to any one of claims 1 to 6 and (b) a plurality of the above-described broadcast receiving devices are connected via a network, and broadcasting to these broadcast receiving devices is performed. The broadcast system includes a broadcast distribution server for distribution.

  Further, according to the present invention, (a) a support necessity setting step for setting in advance whether or not assistance is required when operating a predetermined operation means provided in the own apparatus, and (b) a predetermined broadcast. A distribution data receiving step for receiving distribution data sent from the distribution server to the user of the device via the network; and (c) based on the distribution data received in the distribution data receiving step. A broadcast voice message output step for outputting a broadcast voice message to be listened to by the user, and (d) the above-described support necessity setting every time a broadcast voice message is output in this broadcast voice message output step. Checking the setting contents set in step, it is determined whether or not the user of the device needs assistance when performing the operation using the predetermined operation means described above. And (e) an operation voice message output for outputting a voice message for operating the predetermined operation means when it is determined that the operation requires support in the support necessity determination step. The broadcast receiving apparatus operating method.

  Furthermore, according to the present invention, the computer of the broadcast receiving apparatus is used as a broadcast receiving apparatus operation program. (A) Whether assistance is required when operating the predetermined operation means provided in the broadcast receiving apparatus. (B) a distribution data receiving process for receiving distribution data when it is sent from a predetermined broadcast distribution server via the network, and (c) receiving this distribution data. A broadcast voice message output process for outputting a broadcast voice message to be listened to by the user based on the distribution data received in the process; and (d) every time a broadcast voice message is output in the broadcast voice message output process. In addition, when the setting content set in the above-described support necessity setting process is checked and the above-described user performs an operation using the above-described predetermined operation means, A support necessity determination process for determining whether or not support is required for the work, and (e) when it is determined that the operation needs support in the support necessity determination process, for the operation of the predetermined operation means described above. An operation voice message output process for outputting a voice message is executed.

  As described above, according to the present invention, it is determined in advance whether or not assistance is required when operating a predetermined operation means provided in the apparatus, and is set as requiring assistance. Whenever the received broadcast is output by voice, a voice message supporting the operation is output. For this reason, a person who does not need assistance in operating the operation means can prevent the voice output for assistance by making a setting to that effect in advance. In addition, since the broadcast receiving apparatus includes a device that outputs the broadcast by voice, the device can be used as it is for voice output for support.

  Further, since the support is performed by a voice message every time the received broadcast is output by voice, it is easy to draw the user's attention and easily understand the operation method. Compared with support using only display of characters using a display, although there is no particular limitation on the amount of information depending on the size of the display, an easy-to-understand explanation of the operation method is possible.

It is a claim corresponding | compatible figure of the broadcast receiver of this invention. It is a claim corresponding figure of the broadcasting system of the present invention. It is a claim corresponding | compatible figure of the broadcast receiver operating method of this invention. It is a claim corresponding | compatible figure of the broadcast receiver operation program of this invention. 1 is a system configuration diagram showing an outline of a configuration of a notification broadcasting system using a broadcast receiving apparatus according to an embodiment of the present invention. It is a schematic block diagram showing the structure of the 1st notification broadcast receiving terminal in this Embodiment. It is the flowchart showing the mode of the process until it transfers to normal operation | movement when the power supply is turned on taking the 1st notification broadcast receiving terminal of this Embodiment as an example. It is the flowchart which showed the principal part of the process of the notification broadcast delivery server which receives the confirmation request | requirement of this Embodiment. It is a schematic block diagram showing the structure of the 1st notification broadcast receiving terminal in the notification broadcast system of the 1st modification of this invention. It is a schematic block diagram showing the structure of the 1st notification broadcast receiving terminal in the notification broadcast system of the 2nd modification of this invention. It is a schematic block diagram showing the structure of the 1st notification broadcast receiving terminal in the notification broadcast system of the 3rd modification of this invention. It is a schematic block diagram showing the structure of the 1st notification broadcast receiving terminal in the notification broadcast system of the 4th modification of this invention. 1 is a system configuration diagram showing an example of a notification broadcasting system as a first related technique of the present invention. It is a schematic block diagram showing the structure of the 1st notification broadcast receiving terminal in 1st related technology.

  FIG. 1 shows a claim correspondence diagram of the broadcast receiving apparatus of the present invention. The broadcast receiving apparatus 10 of the present invention includes a support necessity setting unit 11, a broadcast voice output unit 12, an operation unit 13, a voice message storage unit 14, a support necessity determination unit 15, and a voice message output unit 16. I have. Here, the support necessity setting unit 11 sets whether or not a person who performs various operations of the apparatus main body needs support for these operations. Broadcast audio output means 12 outputs the received broadcast as audio. The operation means 13 is prepared for performing an operation related to the broadcast output from the broadcast audio output means. The voice message storage unit 14 stores a voice message for performing support related to the operation of the operation unit 13 by voice. The support necessity determination unit 15 checks the setting contents of the support necessity setting unit 11 to determine whether or not the operation by the operation unit 13 needs assistance every time the broadcast audio output unit 12 outputs the broadcast sound. To do. The voice message output unit 16 outputs a voice message for performing support stored in the voice message storage unit 14 when the support necessity determination unit 15 determines that support is required.

  FIG. 2 shows a claim correspondence diagram of the broadcasting system of the present invention. The broadcast system 20 of the present invention includes a broadcast receiving device 21 and a broadcast distribution server 22. Here, the broadcast receiving device 21 is a device having the contents described in claims 1 to 6. The broadcast distribution server 22 is connected to a plurality of broadcast reception devices 21 via a network, and distributes broadcasts to these broadcast reception devices 21.

  FIG. 3 is a diagram corresponding to claims of the broadcast receiving apparatus operating method of the present invention. The broadcast receiving apparatus operating method 30 of the present invention comprises a support necessity setting step 31, a distribution data receiving step 32, a broadcast voice message output step 33, a support necessity determination step 34, and an operation voice message output step 35. I have. Here, in the necessity / unnecessity setting step 31 of the support, it is set in advance whether or not the assistance is required when the predetermined operation means provided in the own apparatus is operated. In the distribution data receiving step 32, when the distribution data is sent from the predetermined broadcast distribution server to the user of the own apparatus via the network, it is received. In a broadcast voice message output step 33, a broadcast voice message that the user listens to is output based on the distribution data received in the distribution data reception step 32. In the support necessity determination step 34, every time a broadcast voice message is output in the broadcast voice message output step 33, the setting contents set in the support necessity setting step 31 are checked, and the user of the own device determines When an operation is performed using the predetermined operation means, it is determined whether assistance is required for the operation. In the operation voice message output step 35, when it is determined in the support necessity determination step 34 that support is required for the operation, a voice message for operating the predetermined operation means is output.

  FIG. 4 is a diagram corresponding to the claims of the broadcast receiver operation program of the present invention. The broadcast receiving device operation program 40 according to the present invention is provided on a computer of the broadcast receiving device. The support necessity setting processing 41, the distribution data reception processing 42, the broadcast voice message output processing 43, the support necessity determination processing 44, and the operation are performed. The voice message output process 45 is executed. Here, in the support necessity setting process 41, it is set in advance whether or not support is required when operating a predetermined operation means provided in the broadcast receiving apparatus. In distribution data reception processing 42, distribution data is received from a predetermined broadcast distribution server via a network. In the broadcast voice message output process 43, a broadcast voice message that allows the user to listen based on the distribution data received in the distribution data reception process 42 is output. In the support necessity determination process 44, every time a broadcast voice message is output in the broadcast voice message output process 43, the setting contents set in the support necessity setting process 41 are checked, and the user described above When an operation is performed using a predetermined operation means, it is determined whether assistance is required for the operation. The operation voice message output process 45 outputs a voice message for the operation of the predetermined operation means when it is determined in the support necessity determination process 44 that support is required for the operation.

  <Embodiment of the Invention>

  Next, an embodiment of the present invention will be described.

FIG. 5 shows an outline of the configuration of the notification broadcasting system using the broadcast receiving apparatus according to the embodiment of the present invention. In the notification broadcast system 200 of this embodiment, a notification broadcast distribution server 203 is connected to an IP network 201 via a communication cable 202. In addition, first to Mth notification broadcast receiving terminals 204 _{1 to} 204 _M are connected to the IP network 201 via corresponding ones of communication cables 205 _{1 to} 205 _M , respectively.

In the notification broadcast system 200 having such a configuration, the notification broadcast distribution server 203 is arranged as a device on the center side of a town hall or the like where the notification broadcast facility is installed. In addition, the first to M-th notification broadcast receiving terminals 204 _{1 to} 204 _M are arranged in each subscriber house where the residents (subscribers) live. Also in the present embodiment, the announcement broadcast distribution server 203 and the first to Mth announcement broadcast receiving terminals 204 _{1 to} 204 _M are connected by the IP network 201, so that various announcements by voice are sent from the center to each subscriber. Broadcast can be distributed.

FIG. 6 shows the configuration of the first notification broadcast receiving terminal. Announcements broadcast receiving terminal 204 ₂ to 204 _M of the second to M shown in FIG. 5 has the same configurations ₁ and the first announcement broadcast receiving terminal 204. Therefore, illustration and description of the configuration of the _{second to} Mth notification broadcast receiving terminals 204 _{2 to} 204 _M are omitted. This will be described with reference to FIG.

The first notification broadcast receiving terminal 204 ₁ includes a communication interface unit 211 that terminates transmission through the communication cable 205 ₁ connected at one end to the IP network 201. The communication interface unit 211 is connected to the control unit 212.

Control unit 212 controls the respective units of the first announcement broadcast receiving terminal 204 _1, the CPU 213, a nonvolatile memory such as ROM that stores a control program executed by the CPU213 (Read Only Memory) storing A medium 214 is provided. The control unit 212 includes first to third operation points 215 to 217 for performing operation input, a memory unit 218 for storing various data for control, an audio reproduction unit 219 for outputting audio, A display unit 220 that performs visual display and an operation support function valid / invalid switching unit 221 are also connected.

  Here, the first to third operation points 215 to 217 are constituted by switches such as push button switches and key switches, and rotary or slide type audio adjustment knobs, for example. The entire display unit 220 or a part of the display unit when the display unit 220 is divided into a plurality of parts may be configured by a touch panel. In this case, the touch panel can be operated with a user's hand or a stylus.

  The memory unit 218 has a message storage area 231 that accommodates voice messages explaining the operation method as voice data for each operation method. Different content IDs (identifications) are allocated to audio data prepared differently for each operation method. Accordingly, when the control unit 212 instructs to read out audio data of a certain content ID, audio data corresponding to the content ID is read out from the message storage area 231. The audio reproduction unit 219 reproduces audio using the audio data read from the message storage area 231.

The operation support function valid / invalid switching unit 221 is a part that switches between enabling and disabling an operation support function that supports operations. The operation support function valid / invalid switching unit 221 may be configured by a changeover switch or a changeover button as hardware. It is also possible to turn on or off a flag indicating that the operation support function is valid in software (or turn on or off a flag indicating that the operation support function is invalid). In the case of a changeover switch as hardware, the switch may be arranged as a switch that can be directly operated by the user from the outside of the casing (not shown) constituting the _first notification broadcast receiving terminal 2041. It may be a dip switch mounted on a printed circuit board (not shown) disposed inside.

The basic function of the notification broadcast system 200 according to the embodiment is a normal broadcast function as in the conventional notification broadcast system 100 shown in FIG. This is because the broadcast broadcast server 203 broadcasts broadcasts to the first to M-th announcement broadcast receiving terminals 204 _{1 to} 204 _M. These first to M-th announcement broadcast receiving terminals 204 _{1 to} 204 _M This is a function to receive and immediately play back. In the notification broadcasting system 200, in addition to such a normal broadcasting function, various types of broadcasting such as an absence recording described in FIG. 13 and a subscriber's safety confirmation broadcasting can be performed.

Note that the voice message for explaining the operation method is not necessarily stored in the _first notification broadcast receiving terminal 2041. For example, voice messages explaining various operation methods may be stored in the notification broadcast distribution server 203 shown in FIG. In this case, when the control unit 212 requests the audio data to be read from the notification broadcast distribution server 203, the notification broadcast distribution server 203 converts the corresponding audio data into an audio packet and receives the first notification broadcast. It is transmitted to the terminal 204 ₁ . The first announcement broadcast receiving terminal 204 ₁ stores the received audio packet in the working memory area (not shown) in the memory unit 218 or the control unit 212, and then the audio reproduction unit 219 converts the audio data into an analog audio signal. To play. Of course, the first notification broadcast receiving terminal 204 ₁ may pre-read voice data expected to be necessary from the notification broadcast distribution server 203 and store it in the work memory area. Can be improved.

When the voice message stored in the message storage area 231 is read out using the content ID and the voice message is played back, it is necessary for the notification broadcasting system 200 to take measures to enable the broadcasting of the voice message with new contents. Become. In such a case, every time a new voice message is prepared in the announcement broadcast system 200, the announcement broadcast distribution server 203 prepares a content ID corresponding to the new voice message, associates both, and it is sufficient to keep sending the announcement broadcast receiving terminal 204 ₁ to 204 _M of the first to M. In the first to Mth notification broadcast receiving terminals 204 _{1 to} 204 _M , when a content ID corresponding to a new voice message is sent from the notification broadcast distribution server 203, these may be additionally registered in the message storage area 231. .

  FIG. 7 shows an example of the first notification broadcast receiving terminal, and shows the state of processing up to the transition to normal operation when the power is turned on. This will be described with reference to FIGS.

When the power of the first notification broadcast receiving terminal 204 ₁ is turned on by software (step S301: Y), the CPU 213 of the control unit 212 uses the communication interface 211 to notify the notification broadcast distribution server 203 of its own device. It is confirmed whether there is an unreproduced notification broadcast when the power is turned off (step S302). When the user of the first notification broadcast receiving terminal 204 ₁ is turned off due to absence or the like, the notification broadcast distribution server 203 should distribute to the _first notification broadcast reception terminal 204 _1. Is not distributed, and the user may not be able to obtain necessary information. Therefore, each time the user turns on the first announcement broadcast receiving power of the terminal 204 _1, the first announcement broadcast receiving terminal 204 ₁ confirmed the presence of announcement broadcast unplayed in the period which has been a power-off The confirmation request to be sent is sent to the notification broadcast distribution server 203.

  FIG. 8 shows the main part of the processing of the notification broadcast distribution server that receives this confirmation request. This will be described with reference to FIG.

  When a notification broadcast to be distributed is generated (step S331: Y), the notification broadcast distribution server 203 broadcasts the notification broadcast to each target notification broadcast receiving terminal 204 (step S332). Then, if there is a notification broadcast receiving terminal 204 whose notification broadcast has not been replayed because the power is turned off, it is checked (step S333). Then, the unreproduced notification broadcast receiving terminal 204 and the content ID constituting the audio message to be reproduced are stored in an unreproduced unreproduced recording area (not shown) in the announcement broadcast distribution server 203 so that the announcement broadcast can be retransmitted later. Recording is performed (step S334). Thereafter, the process returns to step S331 (return).

Also, the announcement broadcast distribution server 203 confirms that the announcement broadcast in which any of the _{first to} Mth announcement broadcast receiving terminals 204 _{1 to} 204 _M has not been reproduced has been reproduced (step S 331: N, Step S335: Y), the content ID reproduced by the notification broadcast receiving terminal 204 is deleted from the unreproduced recording area (Step S336). Thereafter, the process returns to step S331 (return).

Further, the notification broadcast distribution server 203 receives a confirmation request for the presence of an unreproduced notification broadcast from any of the _{first to} Mth notification broadcast receiving terminals 204 _{1 to} 204 _M (step S 335: N, step S 337: Y). ), Search the corresponding broadcast broadcast receiving terminal 204 for the unreproduced recording area (step S338). When there is an unreproduced notification broadcast for the notification broadcast receiving terminal 204 (step S339: Y), the content ID is transmitted to the notification broadcast receiving terminal 204 (step S340). Thereafter, the process returns to step S331 (return).

  When there is no unreproduced notification broadcast for the notification broadcast receiving terminal 204 (step S339: N), the notification broadcast distribution server 203 returns a notification that there is no unreproduced notification broadcast, and the process returns to step S331. (Return)

Returning to the description of FIG. For example, when the first announcement broadcast receiving terminal 204 ₁ confirmed the presence of announcement broadcast unplayed (step S302), in response announcement broadcast distribution server 203 to, and has sent a content ID unplayed announcement broadcast (Step S340 in FIG. 8). In this case, it comes to "there is a recorded message of unplayed" first notice to the broadcast receiving terminal 204 _1.

Control unit 212, if it is determined in this way that "there is recorded message unplayed" (step S303: Y), the first announcement broadcast reception operation support function enabled or disabled switching unit 221 of the terminal 204 ₁ assistance operation It is determined whether or not it is set to enable the operation support function to be performed (step S304). If the operation support function is set to be valid (Y), voice support for the user to reproduce the recorded message is performed (step S305). That is, the first announcement broadcast receiving terminal 204 ₁ of a voice message indicating the manner of operation to hear a was announcement broadcast before powering on is read out by using the content ID corresponding thereto. For example, the voice playback unit 219 plays back a voice message “There is a broadcast that you have not listened to. If you want to listen, please press the XX button.”

Thereafter, the control unit 212 determines whether or not a corresponding operation for reproducing the voice message is performed by the user before the predetermined first maximum operation waiting time t ₁ is exceeded (step S306: N). Step S307). If the corresponding operation for reproducing the voice message is not performed even after the _first maximum operation waiting time t ₁ is exceeded (step S307: Y), the control unit 212 returns to the process of step S303 again and has not been performed. Check if there is a recorded message. At this time, even if the voice message for the operation support function is played back, the unplayed answering machine itself is not played back. Therefore, unless the operation support function valid / invalid switching unit 221 disables the operation support function that supports the operation during this time (step S304: Y), the control unit 212 shows the operation method for listening to the notification broadcast again. A voice message is sent (step S305).

When the user can perform a corresponding operation for reproducing the voice message in this way (step S306: Y), the announcement broadcast that could not be heard when the power as an answering machine was turned off is voiced. It is played back by the playback unit 219 (step S308). Since the output from the sound reproducing unit 219 thus correct operation of answer phone playback repeat the operation contents to be performed, the first announcement broadcast receiving terminal 204 ₁ power is not hear when turned off Users will be able to listen to the announcement broadcast without fail.

If the operation support function that supports the operation is disabled in step S304 (N), it means that the user knows the operation content for playing the recorded message. Therefore, in this case, the voice support for reproducing the recorded message in step S305 is not performed, and the control unit 212 waits for a corresponding operation to be performed (step S306). Then, immediately after the corresponding operation is performed, the announcement broadcast is reproduced by the audio reproduction unit 219 (step S308). Therefore, in the case of a user who is well into the first announcement broadcast receiving terminal 204 ₁ of the operation would be able to hear the announcement broadcast by performing an operation immediately applicable without listening to voice messages for operation.

  When the absence recording is started in step S308 in this way, at the time when the reproduction ends (step S309: Y), the control unit 212 determines whether or not the sound volume setting of the audio reproduction unit 219 at that time is maximized. Check (step S310). When the sound volume setting of the sound reproducing unit 219 is maximized (step S310: Y), the recorded message that has been reproduced by the sound reproducing unit 219 is updated to have been reproduced (step S311). At this time, if necessary as a system, the notification broadcast delivery server side is notified that the absence of the notification broadcast has been reproduced. Then, the process returns to step S302, and it is confirmed whether or not there is a remaining unreproduced notification broadcast.

If it is determined in this confirmation that there is no remaining unreproduced notification broadcast (step S303: N), the first notification broadcast receiving terminal 2041 _first uses the unreproduced notification broadcast when the power is turned on. This completes the process of telling Therefore, the first announcement broadcast receiving terminal 204 ₁ of treatment as if there is no recorded message in this case, between until power off, run (step S312), the process ends (END).

  By the way, the notification broadcasting system 200 is often designed to forcibly output a voice message at the maximum volume for a particularly important broadcast among the notification broadcasts even if the current volume is not set to the maximum. In such notification broadcasts other than the particularly important broadcast, the user can adjust the sound volume output from the audio reproduction unit 219 to an appropriate value using any one of the first to third operation points 215 to 217.

However, there are cases where the volume setting of the audio playback unit 219 has been set to a small value, such as when the knob for adjusting the volume has been rotated against the user's will for some reason. . In such a case (step S310: N), there is a possibility that the user does not notice that the announcement broadcast has been performed or that the content cannot be completely heard even if the user knows that the broadcast has been performed. is there. In such a case, if the user is accustomed to the operation of the _first notification broadcast receiving terminal 2041, the user operates any one of the operation locations corresponding to the first to third operation locations 215 to 217. Of course, it is possible to adjust the sound volume output from the sound reproducing unit 219. Therefore, the operation support for the user who has become such an operation is unnecessary (step S313: N).

If the user is not familiar with the operation of the _first notification broadcast receiving terminal 2041, there is a possibility that the specific method for adjusting the volume of the notification broadcast to an appropriate value may not be known. Therefore, in the present embodiment, if the user thinks it is necessary, guidance is provided so that the volume of the notification broadcast can be set to an appropriate value. That is, the control unit 212 if it is found that not output audio messages at full volume after the announcement broadcast is performed in step S308, the first announcement broadcast receiving terminal 204 ₁ of the operation support functions enabled or disabled switching unit It is determined whether or not 221 is set to enable the operation support function that supports the operation (step S313). If the operation support function is set to be valid (Y), if the user desires, it is supported by a voice message that the volume can be adjusted (step S314).

Specifically, a voice message such as "Did the sound be low? If you want to hear it again with a loud sound, turn the volume knob up and then press the OO button." The data is read from the storage area 231 and output from the audio playback unit 219. If the voice help of steps S314 has been performed, the control unit 212 checks whether the corresponding volume adjustment is performed until the expiration of the second maximum operation waiting time t ₂ a predetermined (step S315, step S316). If the volume is adjusted before the second maximum operation standby time t ₂ has elapsed (step S315: Y), the process returns to step S308 to reproduce the recorded message immediately before.

On the other hand, when the corresponding volume adjustment is not performed until the second maximum operation standby time t ₂ has passed (step S315: N, step S316: Y), the user is satisfied with the current volume. It seems that Therefore, in this case, the process returns to step S302, and the control unit 212 confirms an unreproduced notification broadcast in the notification broadcast distribution server 203.

When thus finally announcement broadcast distribution server 203 to unwatched announcement broadcast for the first announcement broadcast receiving terminal 204 ₁ is gone (step S303: N), the first announcement broadcast reception As described previously The original processing of the terminal 204 ₁ is executed until the power is turned off (step S312), and a series of processing ends (end).

The processing of the _first notification broadcast receiving terminal 2041 according to FIG. 7 described above is described excluding the processing in the case where a highly urgent notification broadcast start notification is received during the processing. In general, the notification broadcast system 200 performs highly urgent notification broadcasts such as an earthquake, a fire, or a tsunami warning by interrupt processing. Therefore, when receiving the start notification of such emergency highly announcements broadcast from announcement broadcast distribution server 203, or perform speech support for various operations first announcement broadcast receiving terminal 204 ₁ is at that point, or Even if another low priority broadcast message is output, such audio output by the audio playback unit 219 is immediately stopped. And a highly urgent notice broadcast will be started immediately.

When the interruption of the notification broadcast with high urgency is completed, the interrupted voice support or output of the notification broadcast voice message as described in FIG. 7 is resumed. When the first notification broadcast receiving terminal 204 ₁ is performing a notification broadcast or voice support other than such a highly urgent notification broadcast, the notification broadcast distribution server 203 sends a notification broadcast start notification that is not urgent. Interrupt processing does not occur even if it goes. Announcements broadcast distribution server 203 in advance by adding this new announcement broadcast within unplayed content recording area, the step S302 in the first announcement broadcast receiving terminal 204 ₁ in FIG. 7 is a confirmation unplayed announcement broadcast It's enough to be able to replay this when you go.

  According to the notification broadcasting system 200 of the embodiment described above, in the case of a user who is not familiar with the operation of the notification broadcast receiving terminal 204, a voice message flows to support the operation before the necessary operation. . Therefore, the user does not have to search for the corresponding page of the instruction manual and check the operation method. In addition, the instruction manual is often difficult and difficult to understand, but since the appropriate operation according to the operation state of the notification broadcast receiving terminal 204 is conveyed by voice, the user can operate without hesitation. Become. Further, the instruction manual may be deteriorated or lost, but such a notice broadcasting system 200 does not require such worry. Further, the notification broadcasting system 200 of the present embodiment can easily cope with addition of voice messages and modification of contents.

  <First Modification of Invention>

  FIG. 9 shows the configuration of the first notification broadcast receiving terminal in the notification broadcast system of the first modification of the present invention. 9, the same parts as those in FIG. 6 are denoted by the same reference numerals, and description thereof will be omitted as appropriate.

The first notification broadcast receiving terminal 204A ₁ according to the first modification has a configuration in which a “Yes button” 401 and a “No button” 402 are newly added to the control unit 212A. The storage medium 214 </ b> A stores a control program for the CPU 213 to control each unit including the “Yes button” 401 and the “No button” 402.

  In the first modification, when the operation support function valid / invalid switching unit 221 sets the operation support function to be valid, an inquiry in the form of answering “yes” or “no” to the user by voice message Is supposed to do. The user can perform a desired operation depending on which of “Yes button” 401 and “No button” 402 is pressed.

  For example, in step S305 in FIG. 7 of the embodiment, the voice reproduction unit 219 outputs a voice message “There is a broadcast that you have not listened to. If you want to listen, please press the XX button.” Instead, the following voice message flows. “There are broadcasts that I have not heard. If you want to listen, please click the“ Yes button ”. If you do not want to ask, please click “No Button”. "

  In this example, if the user presses the yes button 401, the corresponding answering machine is reproduced. When the No button 402 is pressed, the reproduction of the recorded message is stopped.

  Similarly, in step S314 in FIG. 7 of the embodiment, the audio reproduction unit 219 reads “Did the sound be low? If you want to listen again with a loud sound, turn the volume knob in the large direction, Please press "", but the following voice message is played instead. "Did you hear the sound? If you want to hear it again with a loud sound, press the" Yes button ". Otherwise, press the “No button”. "

  In this example, if the user presses the “Yes button”, the volume increases by one level. Then, “Did you hear the sound? If you want to hear it again with a loud sound, press the“ Yes button ”. Otherwise, press the “No button”. Will be heard again. Thus, the user can increase the volume to an appropriate level by pressing the yes button 401 as many times as necessary.

  Various voice messages for inquiries to the user can be used. For example, “Is the volume appropriate? If you need to adjust the volume, press the“ Yes button ”. Otherwise, press the “No button”. If you make an inquiry with the voice message "", when you press the Yes button 401, press the "Yes button" if you want to increase the volume and the "No button" if you want to decrease the volume. The user can operate not only to increase the volume but also to decrease the volume.

  As described above, in the first modification, the user may select either the yes button 401 or the no button 402 in response to the question by the voice message. Therefore, a beginner of the first notification broadcast receiving terminal 204A can perform simple operation input without using the first to third operation points 215 to 217. As a result, it is possible to prevent occurrence of an operation error such as an analog operation amount setting error that may occur when the first to third operation points 215 to 217 are operated without being well aware of the operation. .

  <Second Modification of Invention>

  FIG. 10 shows the configuration of the first notification broadcast receiving terminal in the notification broadcast system of the second modification of the present invention. 10, the same parts as those in FIG. 6 are denoted by the same reference numerals, and description thereof will be omitted as appropriate.

The first notification broadcast receiving terminal 204B ₁ according to the second modification has a configuration in which first to third operation location lamps 501 to 503 are newly connected to the control unit 212B. Here, the first operation location lamp 501 is a lamp that displays the first operation location 215 by turning on or blinking light. Similarly, the second operation location lamp 502 is a lamp that displays the second operation location 216 by lighting or blinking the light, and the third operation location lamp 503 is a lamp that lights or lights the third operation location 217. This is a lamp that blinks.

  The first to third operation location lamps 501 to 503 may be lamps arranged in the vicinity of the first to third operation locations 215 to 217, respectively, or the first to third operation location lamps 215 to 215. 217 itself may be turned on or blinking. For example, the first to third operation locations 215 to 217 are made of a material that can transmit light, and the light source is arranged inside, so that the state where the light source is lit can be observed from the outside.

In the first notification broadcast receiving terminal 204B ₁ according to the second modification, the control medium 212B stores a control program in which the first to third operation location lamps 501 to 503 each emit light at a desired timing. 214B is arranged. The CPU 213 executes this control program stored in the storage medium 214B.

  In the second modification, for example, in step S305 in FIG. 7 of the embodiment, the audio playback unit 219 “There is a broadcast that you have not listened to. If you want to listen, please press the XX button.” The following voice message flows instead. “There are broadcasts that you have not heard. If you want to listen, press the button of the first operation point 215 that is blinking. If you do not want to hear it, the second light that is continuously lit. Please press the button at operation point 216. "

  In the case of this example, when the user presses the button of the first operation location 215, the corresponding answering machine is reproduced. When the button of the second operation location 216 is pressed, the playback of the recorded message is stopped.

  In the second modification, the first to third operation location lamps 501 to 503 are turned on or blinked. However, even if the emission color of these lamps is changed to a predetermined color according to the operation content. Of course it is good.

  As described above, according to the second modification of the present invention, it is possible to instruct the user of a specific operation location by blinking the lamp. Therefore, not only is it difficult for errors to occur in the operation content, but the operation location can be recognized immediately, so that the time required for the operation can be shortened.

  <Third Modification of the Invention>

  FIG. 11 shows the configuration of the first notification broadcast receiving terminal in the notification broadcast system of the third modification of the present invention. In FIG. 11, the same parts as those in FIG. 6 are denoted by the same reference numerals, and description thereof will be omitted as appropriate.

In the first notification broadcast receiving terminal 204C ₁ according to the third modification, a liquid crystal display 601 is newly arranged in the control unit 212C. In addition, in the message storage area 231C in the memory unit 218C, not only data for voice messages reproduced by the voice reproduction unit 219 but also data for character messages displayed on the liquid crystal display 601 are stored. These voice messages and text messages are stored in association with the content IDs already described.

  Here, the voice message and the text message may be exactly the same content, or the text message may be a slightly simplified content considering the number of characters displayed on the liquid crystal display 601. In addition, a part of the content of the text message may be highlighted by using an emphasis expression technique such as display color, font size, or display color inversion. In addition, pictograms and symbols can be used as appropriate for the characters constituting the character message. Further, the liquid crystal display 601 can display a diagram or an image for assisting operation.

In the first notification broadcast receiving terminal 204C ₁ according to the third modified example, a storage medium 214C storing a control program in which control for displaying a text message on the liquid crystal display 601 is stored in the control unit 212C. The CPU 213 executes this control program stored in the storage medium 214C.

  As described above, according to the third modification example of the present invention, not only the voice description by the voice reproduction unit 219 but also a message for operation support can be output by using the liquid crystal display 601 with characters and drawings. . Therefore, there is an effect that it is possible to explain the operation even when the voice reproducing unit 219 is reproducing the announcement broadcast or the recorded message broadcast. Further, even when the noise is generated or the volume of the sound reproduced by the sound reproducing unit 219 is too low for the user, the necessary operation content can be reliably transmitted by visual display.

  Therefore, in the third modification of the present invention, it is not always necessary for the audio reproduction unit 219 and the liquid crystal display 601 to output the same message content at the same time, and these outputs may be used properly according to the situation.

  <Fourth Modification of the Invention>

  FIG. 12 shows the configuration of the first notification broadcast receiving terminal in the notification broadcast system of the fourth modification of the present invention. In FIG. 12, the same parts as those in FIG.

In the fourth modification first announcement broadcast receiving terminal according to 204D _1, new touch panel display 701 is arranged in the control unit 212D. The touch panel display 701 is a device in which a touch panel is attached to the surface of a liquid crystal display or an organic EL (Organic Electro-Luminescence) display, and has both an output device and an input device.

Further, in the message storage area 231C in the memory unit 218D, not only the data for the voice message to be played back by the voice playback unit 219, similar to the _first notification broadcast receiving terminal 204C _{1 of} the third modified example, Data for character messages to be displayed on the touch panel display 701 is stored. These voice messages and text messages are stored in association with the content IDs already described.

  Further, an operation coordinate storage area 702 is also arranged in the memory unit 218D. The operation coordinate storage area 702 stores coordinate range data for detecting when a specific area is operated (pressed) when the user presses a specific area on the touch panel display 701. Yes.

In the first notification broadcast receiving terminal 204D ₁ according to the fourth modified example, a text message and an image are displayed on the touch panel display 701 as in the _first notification broadcast receiving terminal 204C _{1 of} the third modified example. By doing so, the user's operation can be supported. At this time, the user selectively presses words, marks, or buttons for operation such as “Yes”, “No”, “Increase”, “Decrease”, etc. displayed on the touch panel display 701. The operation can be performed.

In the first notification broadcast receiving terminal 204D ₁ according to the fourth modification, a storage medium 214D storing a control program that enables the above control is arranged in the control unit 212D. The CPU 213 executes this control program stored in the storage medium 214D.

  As described above, according to the fourth modified example of the present invention, not only the voice description by the voice reproducing unit 219 but also the operation support with characters and drawings using the touch panel display 701 as in the third modified example. Message can be output. Therefore, there is an effect that it is possible to explain the operation even when the voice reproducing unit 219 is reproducing the announcement broadcast or the recorded message broadcast. Further, even when the noise is generated or the volume of the sound reproduced by the sound reproducing unit 219 is too low for the user, the necessary operation content can be reliably transmitted by visual display.

  Furthermore, according to the fourth modified example of the present invention, part or all of the first to third operation points 215 to 217 required for the conventional operation can be made unnecessary. In addition, when a new operation location is required for new control, the touch panel display 701 is utilized to realize the function by using such a new operation location as hardware. can do.

  It should be noted that the embodiment and each modification described above can be appropriately combined to constitute a notification broadcasting system.

  Some or all of the embodiments described above are described as in the following supplementary notes, but are not limited to the following descriptions.

(Appendix 1)
A support necessity setting means for setting whether or not a person who performs various operations of the apparatus body needs support for these operations;
Broadcast audio output means for outputting received broadcasts as audio;
Operation means prepared for performing operations related to broadcasting output by the broadcast audio output means,
A voice message storage means for storing a voice message for performing assistance related to the operation of the operation means by voice;
A support necessity determination unit that checks whether or not the operation by the operation unit needs to be supported every time the broadcast audio output unit outputs a broadcast by checking the setting contents of the support necessity setting unit;
Broadcast reception characterized by comprising voice message output means for outputting a voice message for performing support stored in the voice message storage means when the support necessity judgment means determines that assistance is required apparatus.

(Appendix 2)
The voice message for performing the support is composed of a message in a question format that makes either affirmation or denial, and the operation means is composed of answer selection means for selecting either affirmation or denial. The broadcast receiving apparatus according to supplementary note 1, wherein:

(Appendix 3)
The operation means includes a plurality of operation devices, and includes light emission means capable of identifying light emission from the outside in the vicinity of each device or inside the device, and the voice message output means outputs a voice message. The broadcast receiving apparatus according to appendix 1, further comprising: a light emitting means driving means in which an operating means to be operated corresponding to the above is in a light emitting state different from that of the other operating means.

(Appendix 4)
Visual message storage means for storing a visual message for visually performing support related to operation of the operation means;
Supplementary note 1 further comprising visual message output means for outputting a visual message for performing support stored in the visual message storage means when the support necessity determination means determines that support is required. The broadcast receiving apparatus described.

(Appendix 5)
The broadcast receiving apparatus according to appendix 4, wherein the visual message output means is provided with a touch panel, and at least a part of the operation means is constituted by the touch panel.

(Appendix 6)
Broadcast receiving apparatus according to appendix 1 to appendix 6,
A broadcast system comprising a broadcast distribution server connected to a plurality of the broadcast reception apparatuses via a network and distributing broadcasts to these broadcast reception apparatuses.

(Appendix 7)
Content ID (identification) is predetermined for each content of a voice message for providing support, and the broadcast distribution server distributes these content IDs to corresponding ones of the broadcast receiving devices. The broadcast system according to appendix 6.

(Appendix 8)
The broadcast system according to appendix 6, wherein the broadcast distribution server comprises undistributed broadcast management means for managing undistributed broadcasts for each of the broadcast receiving devices.

(Appendix 9)
A support necessity setting step for setting in advance whether or not assistance is required when operating a predetermined operation means provided in the own device; and
A distribution data receiving step for receiving distribution data when it is sent from a predetermined broadcast distribution server to the user of the own device via a network;
Broadcast voice message output step for outputting a voice message for broadcasting to be listened to by the user based on the distribution data received in this distribution data receiving step;
Each time a broadcast voice message is output in the broadcast voice message output step, the setting contents set in the support necessity setting step are checked, and the user of the own apparatus operates using the predetermined operation means. A support necessity / unnecessity determining step for determining whether assistance is required for the operation when performing
The broadcast reception comprising: an operation voice message output step for outputting a voice message for operating the predetermined operation means when it is determined that the operation needs support in the support necessity determination step. Device operation method.

(Appendix 10)
In the computer of the broadcast receiving device,
A support necessity setting process for setting in advance whether or not assistance is required when operating a predetermined operation means provided in the broadcast receiving device;
A distribution data receiving process for receiving distribution data sent from a predetermined broadcast distribution server via a network;
A broadcast voice message output process for outputting a broadcast voice message to be heard by the user based on the distribution data received in the distribution data reception process;
Each time a broadcast voice message is output in the broadcast voice message output process, the setting contents set in the support necessity setting process are checked, and the user performs an operation using the predetermined operation means. A support necessity determination process for determining whether assistance is required for the operation,
Broadcast reception, comprising: an operation voice message output process for outputting a voice message for operation of the predetermined operation means when it is determined in the support necessity determination process that the operation requires assistance Device operation program.

DESCRIPTION OF SYMBOLS 10 Broadcast receiving apparatus 11 Support necessity setting means 12 Audio | voice reproduction means 13 Operation means 14 Voice message storage means 15 Support necessity determination means 16 Voice message output means 20 Broadcast system 21 Broadcast receiving apparatus 22 Broadcast distribution server 30 Broadcast receiving apparatus operation method 31 Support Necessity Setting Step 32 Distribution Data Reception Step 33 Broadcast Voice Message Output Step 34 Support Necessity Determination Step 35 Operation Voice Message Output Step 40 Broadcast Receiving Device Operation Program 41 Support Necessity Setting Processing 42 Distribution Data Reception Processing 43 Broadcast Audio Message output process 44 Support necessity determination process 45 Voice message output process for operation 200 Notification broadcast system 201 IP network 203 Notification broadcast distribution server 204 Notification broadcast receiving terminal 211 Communication interface unit 212 212A, 212B, 212C, 212D control unit 213 CPU
214, 214A, 214B, 214C, 214D Storage medium 215 First operation location 216 Second operation location 217 Third operation location 218, 218C, 218D Memory unit 219 Audio playback unit 220 Display unit 401 Yes button 402 No button 601 Liquid crystal display 701 Touch panel display 221 Operation support function enable / disable switching part

Claims (10)

A support necessity setting means for setting whether or not a person who performs various operations of the apparatus body needs support for these operations;
Broadcast audio output means for outputting received broadcasts as audio;
Operation means prepared for performing operations related to broadcasting output by the broadcast audio output means,
A voice message storage means for storing a voice message for performing assistance related to the operation of the operation means by voice;
A support necessity determination unit that checks whether or not the operation by the operation unit needs to be supported every time the broadcast audio output unit outputs a broadcast by checking the setting contents of the support necessity setting unit;
Voice message output means for outputting a voice message for performing support stored in the voice message storage means when the support necessity determination means determines that assistance is required;
When the volume setting of the operation means is not maximized and assistance for adjusting the volume setting is required, the voice message indicating that the volume setting can be adjusted is received from the voice message output means. A broadcast receiving apparatus characterized by being output.   The voice message for performing the support is composed of a message in a question format that makes either affirmation or denial, and the operation means is composed of answer selection means for selecting either affirmation or denial. The broadcast receiving apparatus according to claim 1.   The operation means includes a plurality of operation devices, and includes light emission means capable of identifying light emission from the outside in the vicinity of each device or inside the device, and the voice message output means outputs a voice message. The broadcast receiving apparatus according to claim 1, further comprising a light emitting means driving means in which the operating means to be operated corresponding to the above is in a light emitting state different from that of the other operating means. Visual message storage means for storing a visual message for visually performing support related to operation of the operation means;
The visual message output means for outputting a visual message for performing support stored in the visual message storage means when the support necessity determination means determines that support is required. The broadcast receiving apparatus according to 1. 5. The broadcast receiving apparatus according to claim 4, wherein the visual message output means is attached with a touch panel, and at least a part of the operation means is constituted by the touch panel. The broadcast receiving device according to claim 1,
A broadcast system comprising a broadcast distribution server connected to a plurality of the broadcast reception apparatuses via a network and distributing broadcasts to these broadcast reception apparatuses.   Content ID (identification) is predetermined for each content of a voice message for providing support, and the broadcast distribution server distributes these content IDs to corresponding ones of the broadcast receiving devices. The broadcasting system according to claim 6.   7. The broadcast system according to claim 6, wherein the broadcast distribution server comprises undistributed broadcast management means for managing undistributed broadcasts for each of the broadcast receiving devices. A support necessity setting step for setting in advance whether or not assistance is required when operating a predetermined operation means provided in the own device; and
A distribution data receiving step for receiving distribution data when it is sent from a predetermined broadcast distribution server to the user of the own device via a network;
Broadcast voice message output step for outputting a voice message for broadcasting to be listened to by the user based on the distribution data received in this distribution data receiving step;
Each time a broadcast voice message is output in the broadcast voice message output step, the setting contents set in the support necessity setting step are checked, and the user of the own apparatus operates using the predetermined operation means. A support necessity / unnecessity determining step for determining whether assistance is required for the operation when performing
An operation voice message output step for outputting a voice message for operation of the predetermined operation means when it is determined that support is required for the operation in the support necessity determination step;
When the volume setting of the operation means is not maximized and assistance for adjusting the volume setting is required, the volume setting voice message that outputs the voice message indicating that the volume setting can be adjusted A broadcast receiving apparatus operating method comprising: an output step. In the computer of the broadcast receiving device,
A support necessity setting process for setting in advance whether or not assistance is required when operating a predetermined operation means provided in the broadcast receiving device;
A distribution data receiving process for receiving distribution data sent from a predetermined broadcast distribution server via a network;
A broadcast voice message output process for outputting a broadcast voice message to be heard by the user based on the distribution data received in the distribution data reception process;
Each time a broadcast voice message is output in the broadcast voice message output process, the setting contents set in the support necessity setting process are checked, and the user performs an operation using the predetermined operation means. A support necessity determination process for determining whether assistance is required for the operation,
An operation voice message output process for outputting a voice message for the operation of the predetermined operation means when it is determined that the operation needs support in the support necessity determination process;
When the volume setting of the operation means is not maximized and assistance for adjusting the volume setting is required, the volume setting voice message that outputs the voice message indicating that the volume setting can be adjusted A broadcast receiver operation program for executing output processing.

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