JP5663234B2 - Product receiving system in the station of Internet sales products - Google Patents

Description

  The present invention relates to a product receiving system in a station for Internet sales products, and more particularly to a product receiving system in a station that can easily receive the product when purchasing a product for sale on the Internet.

  As a conventional product sales system using the Internet, there is an electronic commerce system described in Patent Document 1. This electronic commerce system is an invention that enables the exchange of goods and money over the Internet based on a simple procedure without teaching personal information to a business partner and without making a special contract with a financial institution. Disclosure. In this electronic commerce system, the use of a “station” as one of the commercial transaction support places is mentioned (claim 19).

Japanese Patent Laid-Open No. 2002-140631

  In conventional Internet shopping, when a product is ordered and purchased, the product cannot actually be received at the station. The reason is that there is no means for the purchaser to notify the purchaser of the product while using the railway, and even if the purchaser knows the fact that the product is received, the purchaser may enter the station only to receive the product. This is because there was a problem that it was not possible.

  In view of the above problems, an object of the present invention is to provide a product receiving system in a station of an Internet sales product that can receive a product at a station by designating a station or the like that is used by the customer for purchasing the product through the Internet mail order. It is to provide.

  In order to achieve the above object, a product receiving system in a station for Internet sales products according to the present invention is configured as follows.

The first product for sale on the Internet is a product receiving system (corresponding to claim 1).
A product sales order reception unit that receives a product order from a customer on the product order homepage and records the product order information in association with the IC card ID of the IC card with the display unit of the customer;
Be provided with information and IC card ID of the product orders from product sales order reception unit, to arrange the goods in stock, and product stock management unit that generates a stock arrange information at the time of the completion of arrangements,
A station server provided with arrival arrangement information and an IC card ID from the commodity arrival management section;
Based on arrival arrangement information and IC card ID provided by the station server, when a customer enters and exits with an IC card, the arrival of the product clearly indicates the receiving station on the IC card display based on the match / mismatch determination of the IC card ID It is equipped with a break / collection machine that displays arrangement information,
The product delivery information is recorded on the IC card after the customer receives the product.

In the above-mentioned product receiving system for Internet-sold merchandise, when purchasing merchandise through the Internet mail order using an IC card with a display unit, the IC card ID information is provided and the IC is designated by specifying the receiving station. When the card is used at a ticket gate at a station, the arrival information of the ordered product is received, and the product can be easily received at the station in the Internet shopping. Further , since the product delivery completed information is recorded on the IC card after the customer's product is received, it is possible to perform the subsequent entry of the ticket change / collecting machine only for the purpose of receiving the product.

In the second Internet-sold product station, the product receiving system (corresponding to claim 2), in the above configuration, preferably, when the customer passes the ticket breaker / ticket collector using the IC card, the product delivery completed information Based on the above, the traffic is configured to be permitted .

In the above-described configuration, the third item for sale on the Internet sales station (corresponding to claim 3) is preferably delivered with the product recorded on the IC card after the customer has entered from the ticket change / collecting machine. The information is configured to be deleted .

Fourth Internet sales product station Naka commodity receiving system (corresponding to claim 4), in the above configuration, preferably, a processing means for receiving information and the IC card ID of the incoming load arrangements provided from the station server, and a memory for storing information and IC card ID of the incoming load arrangements provided, the processing means determines a match-mismatch IC card ID when the customer has used the IC card, enter a display unit when a matching It is provided with a ticket vending machine that displays information on cargo arrangements. According to this configuration, when the IC card does not have a display unit, it is possible to obtain information about the input load arrangements utilizing the display unit of the vending machine. The IC card is, for example because it is intended to be used as electronic money for ticket purchase, by previously giving the information of the incoming cargo arrangements from the station server to the vending machine, providing the information to the customer when the ticket vending machine use It becomes possible.

  In the commodity receiving system in the station of the Internet sales commodity according to the present invention, the IC card system managed and operated by the railway company etc. is used so that the IC card ID of the IC card, the ordered commodity and the commodity receiving station are associated with each other. If the IC card is used at a station revision / collection machine, etc., on condition that the goods arrival arrangement has been completed, the IC card ID will be checked for coincidence / non-coincidence. Can be provided to the IC card, and can be reliably and easily received at the station under the designation of the receiving station by Internet mail order. In addition, the entrance / exit of the ticket collection machine for going to the receiving station in the station is performed in accordance with a standard different from the entrance / exit of railway use (provided the goods arrival arrangement information has been provided). Goods can be easily received.

It is a front view of the IC card used in the goods receiving system in the station of the Internet sales goods concerning the embodiment of the present invention. It is a block diagram which shows the electric constitution of the electronic device provided in the inside of an IC card. It is a figure which shows the merchandise receipt information displayed on the display part of an IC card. It is a block diagram which shows the whole structure of the goods receipt system in the station of the internet sale goods which concerns on embodiment of this invention. It is a flowchart which shows the flow of the whole operation | movement of a goods receipt system in the station of an Internet sale goods. It is the flowchart shown from the viewpoint of the flow of processing in a distribution center. It is the flowchart shown from a viewpoint of the flow of processing in the ticket breaker / ticket collector. It is the flowchart shown from the viewpoint of the flow of the process in the receiving station in a station.

  DESCRIPTION OF EMBODIMENTS Preferred embodiments (examples) of the present invention will be described below with reference to the accompanying drawings.

  With reference to FIGS. 1-8, the goods receipt system in the station of the internet sale goods which concerns on embodiment of this invention is demonstrated.

  FIG. 1 shows an example of an IC card suitable for use in a product receiving system in a station for Internet-sold products. FIG. 2 shows the internal electrical configuration. The IC card 11 has the same card shape as a normal IC card (such as “SUICA (registered trademark)”) currently used, and wirelessly communicates with the IC card reader / writer when the ticket gate enters and exits. Used without contact by communication. The IC card 11 includes a communication unit 13 that performs wireless communication between an IC chip 12 that performs various types of data processing and a communication unit of an external terminal, and a display unit 14 that is provided on an external front surface. I have. Arbitrary display means such as liquid crystal is used for the display unit 14. The IC chip 12 has a CPU 15 and a memory 16. The memory 16 includes a data storage unit 16A that stores various data and a program storage unit 16B that stores various programs. As the power for driving the IC chip 12, the communication unit 13, and the display unit 14, the power from the built-in power supply unit 17 or the power supplied from the outside at an appropriate timing is used. The IC chip 12 is configured to control the display operation of the display unit 14 by a display drive control program stored in the program storage unit 16B.

  The data storage unit 16A of the memory 16 in the IC card 11 stores, as basic data, data related to an ID number for specifying the IC card 11 (hereinafter referred to as “IC card ID”), and results of charging and use. Money data (charge amount or point data) as a remaining amount is stored.

  Regarding the contents displayed on the display unit 14, as will be described later in relation to the product receiving system in the station of the Internet sales product according to the present embodiment, “date”, “product name”, Each item receipt information of “notification of arrival” and “arrival place” is configured to be displayed. In order to perform such display, the IC card 11 is provided with the product receipt information from the computer of the product arrival management unit of the distribution center through the ticket gate. When the IC card 11 receives the product receipt information, the IC card 11 receives the product receipt information and stores it in the data storage unit 16A of the memory 16 and also stores an information management program for display on the display unit 14 in the memory 16. The program storage unit 16B is provided in advance.

  The display unit 14 is not necessarily required in the IC card 11, and the internal recording data is read out using a display unit of an automatic ticket vending machine, an IC card reading terminal (not shown), or other computer equipment. You may be able to see it. In particular, it is preferable that a display unit provided in a ticket gate (ticket / collector) installed at a ticket gate of a station can be used instead. In this case, even an IC card that is currently used normally without a display unit can be applied to this system. In addition, in order to be able to display on an automatic ticket vending machine, etc., automatic ticket vending machines, IC card reader terminals (not shown), other computer equipment, etc., arrange product arrival from the station server in advance. It is premised on receiving the information.

  The IC card 11 provided with the display unit 14 is similar to a normal IC card, on the condition that a necessary charge is made when using railway transportation mainly, and a ticket vending machine and a checkout at the station. It is used in a non-contact manner instead of a ticket or a regular time for a machine, a ticket gate, etc. The IC card 11 and its use system are managed and operated by a business entity that operates railway transportation.

  In the product receiving system for Internet sales products according to the present embodiment, a system is constructed that enables the product to be received at the station by using the IC card 11 possessed by the user. In the following, the mechanism of the commodity receiving system in the station will be described in detail.

FIG. 4 shows the overall configuration of the commodity receiving system in the station for Internet sales products, and FIG. 5 shows the overall operation flow of the commodity receiving system in the station.
FIG. 4 shows the elements constituting the commodity receiving system in the station, the relationship of information transmission / reception between them, the usage situation, and the flow of information / data. FIG. 5 shows the flow of information / data between the components and the operational relationship between the components.

  In FIG. 4, reference numeral 21 denotes a distribution center that manages the overall operation of the commodity receiving system in the station. The distribution center 21 includes a product sales order receiving unit (online mail order unit) 22 and a product arrival management unit 23. The entity of the merchandise sales order receiving unit 22 is a computer or server having a function of receiving a merchandise order, and the entity of the merchandise arrival management unit 23 is a computer or server having a function of managing merchandise arrival. The merchandise sales order receiving unit 22 and the merchandise arrival management unit 23 are connected by, for example, a communication line 24 and configured to be able to transmit and receive data, command information, and the like. Each of the product sales order reception unit 22 and the product arrival management unit 23 has a communication unit, and is configured to be able to send and receive data by connecting to various external computers via the Internet 25. .

  The merchandise sales order receiving unit 22 includes, as functional elements, a product information providing unit 22A that provides merchandise information to be sold and an orderer information database 22B. The product information providing unit 22A provides each customer (user, orderer) with a home page 26 that presents product information that can be sold (step S11). The home page 26 has a control function capable of accepting orders. In the orderer information database 22B, for example, when the customer 32 orders a product through the provided home page 26 to the product information providing unit 22A (step S12), the purchaser product specified by the orderer at that time is specified. Information on the number (or product name), receiving station (nearest station), receiving date, and IC card ID is stored in association with each orderer (step S13).

  In FIG. 4, 31 indicates, for example, a personal computer (PC) used by the customer 32. The customer 32 is assumed to be a person who possesses the IC card 11 described above. The personal computer 31 is connected to the Internet 25. The customer 32 calls the above-mentioned homepage 26 using the personal computer 31 installed at home or the like (corresponding to step S11), and appropriately selects from the products presented on the homepage 26 and purchases it. Can be ordered (step S12). As a result, the customer 32 becomes an orderer of product purchase in the Internet mail order. At that time, the customer 32 inputs the “IC card ID” of the IC card 11 that he / she owns, information such as the specific number of the selected product, the receiving station, etc., and transmits the information to the product sales order receiving unit 22. . Thus, in the station for receiving products sold on the Internet according to the present embodiment, the “receiving station” that receives the ordered product when the product is ordered is designated. The transmitted “IC card ID”, “product identification number”, and “receiving station” are registered in the orderer information database 22B via the product sales order receiving unit 22 (step S13). In the above, the customer 32 can use a mobile phone or a mobile terminal that can be connected to the Internet 25 or the like instead of the personal computer 31.

  When receiving a product purchase order from the customer 32, the product sales order receiving unit 22 stores various information related to the order in the orderer information database 22B as described above (step S13), and also stores the information in the product arrival management unit 23. The order information related to the customer 32 is provided to the customer 32 (step S14). Upon receiving provision of order information related to the customer 32 (step S15), the merchandise arrival management unit 23 executes the arrangement arrangement and management of the ordered merchandise, arrangements for delivery to the receiving station (receiving station 45), determination of the date / time schedule, and the like. (Step S16), information related to the arrival management is recorded in the arrival management database 23A (Step S17). Further, as will be described later, when the ordered product arrives at the receiving station 45 of the receiving station, the registered registration processing for the station server 41 is performed (steps S18 and S23).

  When the related operations of the product sales order receiving unit 22 and the product arrival management unit 23 of the distribution center 21 and the personal computer 31 of the customer 32 are shown in terms of processing at the distribution center 21, a simple operation as shown in FIG. Can be expressed by a simple flowchart. In the flowchart of FIG. 6, the first step is a processing step S101 of product sales (or product purchase) using the Internet 25. This processing step S101 is substantially executed by the merchandise sales order receiving unit 22. Next, when there is a product order through Internet sales, it is determined whether or not the ordered product has been received (step S102). The determination step S102 is repeated until the commodity arrives. When the commodity is received, information relating to the commodity arrival is distributed from the distribution center 21 to the station server 41 (step S103). Steps S102 and S103 are executed by the commodity arrival management unit 23.

  In FIG. 4, reference numeral 41 denotes the station server. The station server 41 is managed and managed by a specific railway company. The station server 41, under the operation and management of the railway company, includes all the ticket gate / ticket collectors 42 (machines having both ticket gate and ticket collector functions) installed at each of a number of stations belonging to the railway company. Hereinafter, it is referred to as “Kai / Bicking Machine 42.” Instead of “Kai / Bicking Machine 42”, it may be simply “Ticketing Machine”. Step S21). The ticket change / collection machine 42 incorporates an arithmetic processing unit for control and information processing, and a memory for storing necessary data and programs. In FIG. 4, in the relationship with the customer 32, the rightmost ticket breaker / tick box 42 is used. The station server 41 normally performs an IC card process related to a ticket gate such as a fare process of a non-contact IC card of a station passenger traveling through the ticket gate / collecting machine 42 for a ticket gate (step S21). In the IC card processing related to the ticket gate business etc., the ticket gate / collector 42 confirms the IC card ID of the used IC card, confirms the boarding station / get-off station, reduces the fare amount used from the charge amount, and the like. Information / data relating to the IC card used in the ticket gate / collecting machine 42 and its processing contents are transmitted to the station server 41 and stored and managed in the ticket gate business database 43 of the station server 41 (step S22). In the example of the present embodiment, the IC card 11 possessed by the customer 32 shown in FIG. 4 shows a configuration that is used in a product receiving system in a station for Internet sales products. / Assume that the bill collector 42 is installed at a station that the customer 32 always uses for commuting.

  In the configuration of the merchandise receiving system in the station for Internet-sold merchandise according to the present embodiment, after receiving a merchandise purchase order from the customer 32, the merchandise arrival management unit 23 of the distribution center 21 performs procedures for arranging the arrival of the ordered merchandise. -When the work is completed, as the above-mentioned "registration process for arrival", information on the arrangement for arrival of the ordered product from the product arrival management unit 23 to the station server 41 via the Internet 25 or the like (receivable date, product) Name, arrival location, etc.) are transmitted in association with the IC card ID (step S18). When the station server 41 receives the order arrangement information for the ordered product (step S23), the station server 41 stores the information in the product receipt database 44 using the IC card ID as an index (step S24).

  Further, the station server 41, when the IC card 11 specified by the IC card ID knows the ticket change / collecting machine that is normally used (for example, when it is used as a regular IC card). Then, the IC card ID and “information on arrangement of arrival of ordered products” are distributed to the revision / tick collection machine (step S25). In the case of the present embodiment, it is assumed that the revision / tick collection machine is the revision / tick collection machine 42 in relation to the customer 32. The revision / tick collection machine 42 stores the distributed IC card ID and “information on order arrangement for the ordered product” in a built-in memory (steps S41 and S51).

  In this state, when the customer 32 passes (enters / exits) using the IC card 11 at the revision / tickling machine 42, the revision / tickling machine 42 uses the IC card ID of the IC card 11 by the built-in processing device. Is matched with the IC card ID stored in the memory (step S42). When the IC card ID of the IC card 11 coincides with the IC card ID stored in the memory (in the case of YES), “information on arrival arrangement of ordered products” is displayed on the display unit 14 of the IC card 11 ( Step S43). That is, the above-described “date”, “product name”, “contact with arrival”, and “arrival place” are displayed on the display unit 14 of the IC card 11. The “arrival place” is a receiving station indicating the place to receive the ordered product with the content “XX station XX”. This receiving station is provided in the station. In this way, the customer 32 acquires the receipt information of the product ordered by the Internet mail order using the IC card 11 possessed by the customer 32. In FIG. 4, the block 45 represents a receiving station in the station.

  In the above explanation, it is assumed that the IC card 11 matches the IC card ID in the processing device built in the ticket collector / tick collector 42 on the premise that the IC card 11 used at the time of entry / exit is known in advance. Although inconsistency is determined, the station server 41 may determine the mismatch. In other words, the station server 41, for the product order from the customer 32, in the state where the “information on the arrangement for arrival of the ordered product” is stored in the product receiving database 44 as described above, the customer 32, for example, When the IC card 11 is used in another ticket change / collection machine other than 42, the IC card ID related to the IC card 11 transmitted from the ticket change / collection machine is received and the IC card ID is received. The “information on the arrangement for arrival of the ordered product” associated with the item is taken out from the product receiving database 44 and transmitted to the ticket change / collecting machine. Based on the received “information on arrangement of arrival of ordered products”, the ticket breaker / ticket collector displays a display similar to the above on the display unit 14 of the IC card 11 of the customer 32.

When the processing flow of the above steps S23 to S25 and S41 to S43 is shown from the viewpoint of the processing in the ticket change / collecting machine 42 (including the ticket revision / collecting machine 46), it is as simple as shown in FIG. It can be expressed by a flowchart. In the flowchart of FIG. 7, first, information on the Internet mail order (“information on order arrangement of ordered products”) is received (step S201), and the information is stored (step S202). This step S202 corresponds to step S41 described above. In a determination step S203 in the next stage, it is determined whether or not there is a touch by the IC card 11 based on the passage of the customer 32 in a predetermined ticket change / collecting machine 42. In the determination step S203, when it is NO, it waits in the detection state, and when it is YES, it proceeds to the determination step S204 of the next stage. In determination step S204, it is determined whether to enter or enter. Passage of the customer 32 using the IC card 11 in the ticket change / collecting machine 42 is in principle based on normal normal commuting, but a case of going to the receiving station 45 can also be assumed. When a touch with the IC card 11 is detected in the determination step S203, as described in step S43, “information on arrangement for arrival of ordered products” is displayed on the display unit 14 of the IC card 11. The subsequent behavior of the customer 32 is based on the idea of the customer 32, but the subsequent processing flow differs depending on the determination in the determination step S <b> 204 in the ticket change / collecting machine 42.
If it is determined in the determination step S204 that it is “participation”, the process proceeds to the next determination step S205 to determine “whether there is transfer information”. If it is determined in the determination step S204 that it is “entrance”, the process proceeds to the next determination step S206, where it is determined whether or not the mail order information and the IC card ID match.
In the following description, the flowchart of FIG. 5 will be described in association with the flowcharts of FIGS.

  The customer 32 (steps S43, S203) that has received the “information on order arrangement of the ordered product” by the IC card 11 goes to the receiving station 45 in the station at that time or thereafter, and receives the ordered product. At this time, if it is necessary to pass through the bill changer / pick-up machine 46, the passage is made possible not for the use of the railway but for the receipt of the goods (steps S52 and S207). That is, when passing through the ticket breaker / bill collector 46, on the premise that the matching condition of the IC card ID is satisfied (step S206), the passage is permitted without reducing the charge amount (step S207). Even if the balance is insufficient, admission of the bill changer / ticket collector 46 is permitted. As with the revision / tick collection machine 42, the revision / tick collection machine 46 includes an arithmetic processing unit and a memory.

  The receiving station 45 is, for example, a kiosk store. The receiving station 45 is provided with a terminal 47 connected to the Internet 25. After confirming the matching of the IC card ID at the receiving station 45, the customer 32 receives the ordered product (step S221), pays the price if necessary, and further sends the “product delivery” to the memory 16 of the IC card 11 by the terminal 47. "Completed" is written (steps S61 and S222). Further, the information related to the delivery of the product is sent to the product arrival management unit 23 of the distribution center 21 (steps S62 and S223). The merchandise arrival management unit 23 deletes the registration information in the arrival management information database 23A based on the information (step S19), and transmits the deletion information to the merchandise sales order reception unit (net mail order unit) 22 (step S20). ) To the station server 41 and the bill change / collecting machines 42 and 46 (step S20).

  The customer 32 usually goes out of the station through the ticket change / collecting machine 46 after receiving the ordered product at the receiving station 45 in the station for returning home. In this case, as described above, the product has already been delivered to the IC card 11, and the product transfer information (deletion information) has been provided to the ticket changer / ticket collector 46. Then, the customer 32 using the IC card 11 is permitted to pass through the bill changer / ticket collector 46 (steps S53 and S208). When passing through the bill change / collection machine 46, the record of “goods delivered” in the memory 16 of the IC card 11 is deleted (steps S54 and S209). The display (information for display) is also deleted (step S210). As a result, processing for preventing fraud is simultaneously performed.

  In the above description, when each of the determination steps S205 and S206 is NO, general processing is performed (steps S211 and S212).

  In step S43 described above, when the breaker / bid collector 42 is entered / exited, “information on order arrangement of the ordered product” is displayed on the display unit 14 of the IC card 11, but instead of displaying the product arrival information, When the product arrival date is near, the customer 31 inserts the IC card 11 into the ticket machine at the station and confirms the arrival of the product on the ticket machine screen, or prints the product arrival information on the ticket and issues the ticket. Furthermore, it can be configured to display on a display unit such as a mobile phone possessed by the customer 31.

  In receiving the ordered item at the receiving station 45, the item price can be paid by the charge of the IC card 11.

  The configurations, shapes, sizes, and arrangement relationships described in the above embodiments are merely schematically shown to the extent that the present invention can be understood and implemented. Therefore, the present invention is not limited to the described embodiments, and can be variously modified without departing from the scope of the technical idea shown in the claims.

  The goods receiving system in the station of the Internet sales goods according to the present invention is provided with the information that can be received and received when the goods are entered / exited with the IC card that is possessed by the ticket breaker / collector of the station. The product can be received at a product receiving place provided in the Internet, and this is used for smooth use of Internet shopping.

DESCRIPTION OF SYMBOLS 11 IC card 12 IC chip 14 Display part 21 Distribution center 22 Merchandise sales order reception part 23 Merchandise arrival management part 25 Internet 26 Homepage 31 PC (PC)
32 Customer 41 Station server 42 Ticket change / collection machine 43 Ticket check business database 44 Goods receipt database 45 Pickup station

Claims (4)

A product sales order reception unit that receives a product order from a customer on a product order homepage and records the product order information in association with the IC card ID of the IC card with the display unit of the customer;
Said be provided with information and the IC card ID before Symbol merchandise orders from product sales order reception unit, to arrange the goods in stock, and product stock management unit that generates a stock arrange information at the time of the completion of arrangements,
A station server provided with the arrival arrangement information and the IC card ID from the commodity arrival management unit;
On the basis of the stock arrangement information and the IC card ID is provided from the station server, items in Table radical 113 of the IC card on the basis of the determination of the match or mismatch of the IC card ID when the customer entrance and exit in the IC card A billboard / collecting machine that displays product arrival arrangement information clearly indicating the receiving station,
A product receiving system in a station for Internet sales products, wherein product delivery completed information is recorded on the IC card after the customer's product is received.   2. The Internet according to claim 1, wherein when the customer uses the IC card to pass the ticket change / collecting machine, the passage is permitted based on the product delivery completed information. Product receipt system in the station of the sale product.   3. The station for Internet-sold products according to claim 2, wherein the product delivery completed information recorded on the IC card is deleted after the customer has entered the ticket collector / collector. Goods receipt system. Comprising a processing means for receiving information and the IC card ID of the entering load arrangements provided from the station server and a memory for storing information and the IC card ID of the entering load arrangements provided, the processing means , claim 1, wherein the customer the determined match or mismatch of the IC card ID when using the IC card, characterized in that it comprises a ticket vending machine that displays information entering-load arrangements on the display unit when a matching Item 3. A product receiving system in a station for Internet-sold products according to any one of items 3 to 4.

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