JP5638116B1 - COMMUNICATION CONTROL DEVICE, COMMUNICATION CONTROL METHOD, AND COMMUNICATION CONTROL SYSTEM - Google Patents

Abstract

[PROBLEMS] To efficiently communicate between a medical person and a drug information provider who is likely to be able to provide drug information required by the medical person. A communication control apparatus includes: a registration unit that registers a plurality of drug information providers that provide drug information in association with types of drug information that can be provided; a plurality of medical personnel; Information from the storage unit 11 that stores and associates the attributes of the medical person, and the medicine information required by the medical person based on the attributes of the medical person acquired by the acquiring unit 122 The drug information provider that can provide the drug information included in the range of the drug information estimated by the estimation unit 123 is extracted from the estimation unit 123 that estimates the range of the drug and the plurality of drug information providers registered by the registration unit 121 And a communication control unit 125 that starts communication between the provider side terminal 2 and the medical staff side terminal 3 extracted by the extraction unit 124. [Selection] Figure 2

Description

  The present invention relates to a communication control device, a communication control method, and a communication control system.

  Traditionally, MRs (Medical Representatives) who belong to pharmaceutical companies and provide drug information, etc. visit medical facilities such as hospitals and provide information on their own drugs to medical personnel such as doctors. Things have been done.

  However, for example, medical personnel such as doctors in large hospitals are busy and do not have enough time to receive explanation of information on medicines from MR. There was a problem that could not be obtained. In addition, MR sometimes waits for many hours in a hospital in order to explain medical information such as a doctor to medical personnel such as doctors, and there is a problem that information such as medical medicine cannot be provided efficiently.

  Therefore, Patent Document 1 discloses a drug information providing system that conducts a questionnaire regarding drug selection to a visitor visiting a drug information providing site via the Internet and distributes a drug information program based on the drug selection. . Thereby, the medical staff can efficiently obtain information on necessary medicines and the like. In addition, MR can provide medical information to medical personnel by providing a drug information program, for example.

JP 2004-38878 A

  However, if the information required by medical personnel is ambiguous, even if the drug information providing system disclosed in Patent Document 1 is used, the medical personnel may obtain the information that is really necessary. There is a problem that you can not. In addition, if MR does not actually communicate with medical personnel, it will not be possible to obtain information on drugs that are really needed by medical personnel, and it will not be possible to introduce information on appropriate drugs to medical personnel. There is a problem.

  Therefore, the present invention provides a communication control apparatus, a communication control method, and a communication control apparatus that can efficiently communicate between a medical person and a medicine information provider who is likely to provide medicine information that the medical person needs. An object is to provide a communication control system.

  The communication control device according to the first aspect of the present invention includes a registration unit that registers a plurality of drug information providers that provide drug information in association with a drug information type that can be provided, a plurality of medical personnel, Based on the attribute of the medical personnel acquired by the acquisition unit, the acquisition unit that acquires the attributes of the medical personnel from the storage unit that stores the attributes of the medical personnel in association with each other. A drug capable of providing drug information included in the range of the drug information estimated by the estimation unit from an estimation unit that estimates a range of necessary drug information and the plurality of drug information providers registered by the registration unit An extraction unit that extracts an information provider, and a communication control unit that starts communication between the terminal of the medicine information provider extracted by the extraction unit and the terminal of the medical staff.

  According to this invention, the communication control device estimates the range of drug information required by the medical staff based on the attributes of the medical staff and can provide the drug information included in the range of the drug information The information provider is extracted, and communication between the extracted drug information provider terminal and the medical staff terminal is started. A medical staff can communicate with a medicine information provider who can provide medicine information required by the medical staff at a desired time by making a search request for the medicine information provider, for example. . In addition, since the drug information provider can communicate with the medical personnel via the terminal, it is not necessary to wait for the medical personnel at a facility such as a hospital. Therefore, it is possible to efficiently communicate between a medical person and a medicine information provider who is likely to provide medicine information required by the medical person.

In addition, the acquisition unit acquires medical information from a terminal of the medical person, and the estimation unit estimates a range of drug information that the medical person needs based on the medical information. And
According to the present invention, the communication control device can accurately estimate drug information required by a medical staff based on medical information such as a disease name and a symptom acquired from a medical staff terminal.

The communication control device further includes a history management unit that manages communication histories between the plurality of medical personnel and the plurality of drug information providers, and the extraction unit is managed by the history management unit The drug information provider is further extracted based on a communication history.
According to the present invention, for example, the communication control device can preferentially extract drug information providers who have been communicated by medical personnel in the past. Thereby, the medical staff can continuously communicate with the drug information provider who has communicated in the past. In addition, the drug information provider can grasp the needs of the medical personnel by continuously communicating with the medical personnel, and can provide information that meets the needs.

The history management unit may further manage a purchase history of a medicine purchased by the medical staff from the medicine information provider.
According to the present invention, the communication control device can extract a drug information provider of a pharmaceutical company from which a medical person has purchased a drug in the past. Thereby, the medical staff can hear information on medicines purchased in the past from the medicine information provider.

The communication control device may further include an information providing unit that provides the medical staff with information related to the medicine purchased by the medical staff based on the purchase history.
According to the present invention, the communication control device can easily check information on medicines purchased in the past by medical personnel without hearing from the medicine information provider.

The communication control device further includes a calculation unit that calculates a charge required for the communication started by the communication control unit based on at least one of an attribute of a medical person and an attribute of the drug information provider. It is characterized by.
According to the present invention, the administrator of the communication control device can obtain compensation for communication between the medical personnel and the drug information provider via the communication control device, for example, based on the attributes of the medical personnel. it can. For example, if the attributes of medical personnel are clinical subjects that require advanced medical technology, the consideration for communication between medical personnel and drug information providers is set to be relatively high. Can be obtained.

The communication control method according to the second aspect of the present invention includes a registration procedure for registering a plurality of drug information providers that provide drug information in association with a drug information type that can be provided, a plurality of medical personnel, Based on the acquisition procedure for acquiring the attributes of the medical personnel from the storage unit that stores the attributes of the medical personnel in association with each other, and the attributes of the medical personnel acquired in the acquisition procedure Can be provided from the estimation procedure for estimating the range of drug information required for the drug, and the drug information included in the range of the drug information estimated in the estimation procedure from the plurality of drug information providers registered in the registration procedure Extraction procedure for extracting a correct drug information provider, and a communication control procedure for starting communication between the terminal of the drug information provider extracted in the extraction procedure and the terminal of the medical staff , Comprising a.
According to this invention, there can exist an effect equivalent to the communication control apparatus which concerns on a 1st aspect.

  The communication control system which concerns on the 3rd aspect of this invention is a communication control system provided with the communication control apparatus which concerns on a 1st aspect, the said medical staff's terminal, and the said medicine information provider's terminal. The terminal of the medical personnel and the terminal of the drug information provider are a transmission / reception unit that transmits / receives data to / from each other after the communication control unit starts the communication, the terminal of the medical personnel, and the drug information provider While the transmission / reception unit of the terminal is transmitting / receiving the data to / from each other, the communication control unit displays a communication page associated with the medical personnel and the drug information provider to which communication is started. A display control unit to be displayed on the unit.

  According to the present invention, the communication control system displays the communication page associated with the target medical personnel and the drug information provider that the communication control unit has started communication, so the medical personnel and the drug information are provided. A person can communicate with the person via the communication page.

  The transmission / reception unit may be associated with at least one of the attributes of the medical personnel and the attributes of the medication information provider during communication between the terminals of the pharmaceutical information provider and the terminals of the medical personnel. The content information to be received is received, and the display control unit displays the content information on the display unit.

  According to the present invention, it is possible to provide content information that is likely to be required for medical personnel during communication between the medical personnel and the drug information provider.

  ADVANTAGE OF THE INVENTION According to this invention, there exists an effect that the medical personnel and the chemical | medical agent information provider who seems to be able to provide the pharmaceutical information which the said medical personnel require can communicate efficiently.

1 is a schematic diagram of a communication control system according to a first embodiment. It is a functional block diagram of the communication control apparatus which concerns on 1st Embodiment. It is a figure which shows the structure of the provider information table which concerns on 1st Embodiment. It is a figure which shows the structure of the medical staff information table which concerns on 1st Embodiment. It is a figure which shows the structure of the DCF table which concerns on 1st Embodiment. It is a figure which shows the information which shows the structure of the chemical | medical agent information table which concerns on 1st Embodiment. It is a figure which shows the display screen of the page for communication displayed on the provider side terminal which concerns on 1st Embodiment. In the communication control system concerning a 1st embodiment, it is a figure showing an example of a communication sequence until communication is performed between a provider side terminal and a medical staff side terminal. It is a figure which shows the information which shows the structure of the chemical | medical agent information table which concerns on 2nd Embodiment. It is a function block diagram of the communication control apparatus which concerns on 3rd Embodiment. It is a function block diagram of the communication control apparatus which concerns on 4th Embodiment. It is a function block diagram of the communication control apparatus which concerns on 5th Embodiment.

<First Embodiment>
[Outline of communication control system S]
FIG. 1 is a schematic diagram of a communication control system S according to the first embodiment.
The communication control system S includes a communication control device 1, a plurality of provider-side terminals 2, a plurality of medical personnel-side terminals 3, and a plurality of operator terminals 4.

  The communication control device 1 is, for example, a server, and provides a communication service for realizing communication between a medical staff and a drug information provider (hereinafter referred to as a drug information provider). The communication control device 1 can communicate with the provider side terminal 2, the medical personnel side terminal 3, and the operator terminal 4 via a network N such as the Internet.

  The communication control device 1 responds to the reception of a drug information provider search request from the medical staff side terminal 3, and the range of drug information required by the medical staff corresponding to the medical staff terminal 3 Is estimated. Then, the communication control device 1 extracts drug information providers that can provide drug information included in the estimated range of drug information, the provider information terminal 2 of the drug information provider, and the medical staff terminal 3 Start communication with.

The provider side terminal 2 is a drug information provider terminal. The provider side terminal 2 enters a state in which communication with the medical staff side terminal 3 via the communication control device 1 is possible by logging in to the communication control device 1 with a user ID and password assigned in advance.
The medical personnel side terminal 3 is a medical personnel terminal. The medical personnel side terminal 3 is in a state where communication with the provider side terminal 2 via the communication control device 1 is possible when the medical personnel logs in with a user ID and a password given in advance.

  The operator terminal 4 is a communication service operator's terminal and is operated by an operator. The operator terminal 4 is communicably connected to the communication control device 1, the provider side terminal 2, and the medical staff side terminal 3 via the network N. The operator of the operator terminal 4 extracts the drug information provider by accessing the communication control device 1 via the operator terminal 4 in response to a request from a medical person corresponding to the medical person side terminal 3, for example. The extracted drug information provider information is transmitted to the related party side terminal 3. The number of operator terminals 4 is not limited to a plurality and may be one.

[Configuration Example of Communication Control Device 1]
Then, the function with which the communication control apparatus 1 is provided is demonstrated. FIG. 2 is a functional configuration diagram of the communication control apparatus 1 according to the first embodiment.

The communication control device 1 includes a storage unit 11 and a control unit 12.
The storage unit 11 is configured by, for example, a ROM and a RAM. The storage unit 11 stores various data and programs for causing the communication control device 1 to function. The storage unit 11 may read and store a program stored in a storage medium such as an external memory, or may store a program downloaded from an external device via the network N.

  The storage unit 11 includes a medical staff information DB 111, a provider information DB 112, and a medicine information DB 113. Details of these medical staff information DB 111, provider information DB 112, and medicine information DB 113 will be described later.

  The control part 12 is comprised by CPU, for example. The control unit 12 comprehensively controls functions related to the communication control device 1 by executing various programs stored in the storage unit 11. The control unit 12 includes a registration unit 121, an acquisition unit 122, an estimation unit 123, an extraction unit 124, and a communication control unit 125.

  The registration unit 121 registers a plurality of drug information providers that provide drug information in the provider information table stored in the provider information DB 112 in association with the drug information types that can be provided. FIG. 3 is a diagram illustrating a configuration of the provider information table according to the first embodiment.

  As shown in FIG. 3, in the provider information table, the user ID for identifying the drug information provider in the communication service provided by the communication control device 1, the name of the drug information provider, and the company name of the company where the drug information provider is working The medical facility information indicating the medical facility in which the drug information provider is in charge of sales and the drug information type, which is the type of drug that can be provided to medical personnel, are associated.

  When the registration unit 121 receives, for example, the name of the drug information provider, the company name of the company in charge, the medical facility in charge, and the drug information type as registration information from the provider-side terminal 2, the registration unit 121 generates a user ID. Then, the registration unit 121 associates the user ID with the received registration information and stores it in the provider information table of the provider information DB 112 as provider information.

The acquisition unit 122 acquires the attributes of the medical personnel from the storage unit 11 that stores a plurality of medical personnel and the attributes of the respective medical personnel in association with each other.
Specifically, first, the medical staff side terminal 3 transmits a search request for a drug information provider to the communication control device 1. This search request includes the user ID transmitted by the medical staff side terminal 3 at the time of login, that is, the user ID of the medical staff who uses the medical staff terminal 3.

  The acquisition unit 122 acquires the user ID included in the search request in response to receiving the search request for the drug information provider from the medical staff side terminal 3. The acquisition unit 122 refers to a medical personnel information table stored in the medical personnel information DB 111 and identifies a DCF (Doctor Computer File) code associated with the acquired user ID.

FIG. 4 is a diagram illustrating a configuration of a medical staff information table according to the first embodiment. In the medical personnel information table, the user ID of the medical personnel in the communication service, the DCF code, and the name of the medical personnel are associated.
For example, when the acquired user ID is “000024”, the acquiring unit 122 acquires the DCF code “AB12345” from the medical staff information table illustrated in FIG.

  Here, the DCF code is identification information that uniquely identifies medical personnel such as doctors, pharmacists, and dentists. In the first embodiment, there is provided a DCF table that is stored in the DCFDB 5 stored in the storage unit of the external server and associates the DCF code with various information related to medical personnel. In the present embodiment, the DCFDB 5 is stored in the storage unit of the external server, but may be stored in the storage unit 11 of the communication control device 1.

  FIG. 5 is a diagram illustrating a configuration of a DCF table according to the first embodiment. In the DCF table, at least a DCF code, a doctor name, work facility information, a medical subject, and a department are stored in association with each other. In the DCF table, in addition to the above information, title, university position, home address, home phone number, year of graduation, school of origin, date of birth, prefecture of origin, qualification registration year, opening / working physician classification, opening of business Years, academic societies, affiliated medical associations, etc. may be associated.

  Subsequently, the acquisition unit 122 refers to the DCF table provided in the external server, and acquires the attributes of medical personnel based on the specified DCF code. Specifically, when the specified DCF code is included in the DCF table, the acquiring unit 122 medically treats at least one of work facility information, medical subjects, and departments associated with the DCF code. Acquired as an attribute of the related party.

  For example, when the acquired DCF code is “AB12345”, the acquiring unit 122 determines from the DCF table illustrated in FIG. 5 as the attribute of the medical staff associated with the DCF code “AB12345” that the workplace facility information “ Acquire “Hospital A”, clinical course “respiratory medicine”, and department “respiratory center”.

The estimation unit 123 refers to the drug information DB 113 and estimates the range of drug information required by the medical personnel based on the attributes of the medical personnel acquired by the acquisition unit 122.
The medicine information DB 113 stores a medicine information table. FIG. 6 is a diagram illustrating a configuration of a medicine information table according to the first embodiment. As shown in FIG. 6, in the medicine information table, the medicine type, the medical subject, and the department department are associated. Here, a plurality of pieces of information may be included in each of the medicine type, medical subject, and department.

The estimation unit 123 refers to the drug information table in the drug information DB 113 and specifies the range of the drug type associated with the attribute of the medical person (at least one of the medical subject and the department to which the department belongs) acquired by the acquisition unit 122. To do. Here, the range of drug types indicates a group including a plurality of drug types.
For example, when the medical subject “respiratory medicine” and the department “respiratory center” are included in the attributes of the medical personnel acquired by the acquisition unit 122, the estimation unit 123 displays the drug information table in FIG. With reference, the medicine types “A” and “B” are specified as the range of the medicine type.

  The extraction unit 124 extracts a drug information provider that can provide drug information included in the range of drug information estimated by the estimation unit 123 from a plurality of drug information providers registered by the registration unit 121. Specifically, the extraction unit 124 refers to the provider information table of the provider information DB 112, and stores the drug information provider associated with the drug information included in the range of the drug information estimated by the estimation unit 123. A user ID is specified.

  Subsequently, when there are a plurality of identified user IDs, the extraction unit 124 selects a drug information provider that can handle a medical facility where a medical person who requested a search for a drug information provider among the extracted user IDs works. Extract. Specifically, the extraction unit 124 refers to the DCF table acquired by the acquisition unit 122, and the work facility information of the medical personnel who requested the search for the drug information provider is the drug information provider from which the user ID has been extracted. If it is included in the medical facility information in charge, the drug information provider corresponding to the user ID is extracted.

  For example, when the range of the drug type estimated by the estimation unit 123 is the drug types “A” and “B”, the extraction unit 124 refers to the provider information table illustrated in FIG. And a drug information provider of user IDs “100001” and “100003” associated with the drug information type including at least one of “B”. Furthermore, when the work facility information included in the DCF table acquired by the acquisition unit 122 is “A hospital”, the extraction unit 124 includes an ID “100001” that includes “A hospital” in charge medical facility information. “Drug Taro” corresponding to is extracted as a drug information provider.

  In addition, when the medicine information provider cannot be extracted, the extraction unit 124 may connect to the operator terminal 4 and cause the operator of the operator terminal 4 to extract the medicine information provider. For example, the operator of the operator terminal 4 communicates directly with the medical staff of the medical staff side terminal 3 to find out the medicine information type required by the medical staff, and provides the medicine information based on this medicine information type. A person may be extracted. In addition, when the extraction unit 124 extracts a plurality of drug information providers, the extraction unit 124 transmits information on these drug information providers to the medical staff side terminal 3 and receives selection information of the drug information provider from the medical staff. You may get it.

The communication control unit 125 starts communication between the provider side terminal 2 of the medicine information provider extracted by the extraction unit 124 and the medical staff side terminal 3.
For example, the provider side terminal 2 is provided with a Web camera that captures a drug information provider using the provider side terminal 2, and the medical personnel side terminal 3 is used with the medical personnel side terminal 3. A web camera is provided for photographing medical personnel. In addition, the user ID of the logged-in user (drug information provider and medical staff) and the network address of the provider terminal 2 or the medical staff terminal 3 used by the user ( For example, it is stored as login information in association with an IP address.

  The communication control unit 125 refers to the login information in the storage unit 11 and identifies the provider terminal 2 corresponding to the user ID extracted by the extraction unit 124. Then, the communication control unit 125 transmits a web conference communication page associated with the medical personnel and the drug information provider to the provider side terminal 2 and the medical personnel side terminal 3.

  Here, the provider side terminal 2 and the medical staff side terminal 3 are configured to transmit / receive data to / from each other after the communication control section 125 starts communication, the medical staff side terminal 3 and the provider side terminal 2. The display control unit displays the communication page transmitted by the communication control unit 125 on the display unit while the transmission / reception units transmit / receive data to / from each other. Communication between the provider side terminal 2 and the medical staff side terminal 3 is performed via the communication control device 1.

  FIG. 7 is a diagram illustrating a display screen of the communication page displayed on the provider side terminal 2 according to the first embodiment. As shown in FIG. 7, an image showing a provider and an image showing a medical person are displayed on the screen for communication, and further, character information input to the provider side terminal 2 and a medical person The character information input to the side terminal 3 can be confirmed. After that, the transmission / reception unit of the provider side terminal 2 displays the image captured by the Web camera provided in the provider side terminal 2 and the character information and voice input in the provider side terminal 2. 3 to send. In addition, the transmission / reception unit of the medical staff side terminal 3 provides an image captured by the Web camera provided in the medical staff terminal 3 and text information, voice, and the like input in the medical staff terminal 3 To the person-side terminal 2.

  Moreover, the transmission / reception part of the provider side terminal 2 and the medical personnel side terminal 3 is a communication between the provider side terminal 2 and the medical personnel side terminal 3, and the attribute of medical personnel and the drug information provider Content information related to at least one of the attributes may be received. In this case, the display control units of the provider side terminal 2 and the medical staff side terminal 3 that have received the content information may display the content information on the display unit. Here, the content information is, for example, academic information, advertisement information, seminar information via a network, or the like.

[Communication sequence of communication control system S]
FIG. 8 is a diagram illustrating an example of a communication sequence until communication is performed between the provider side terminal 2 and the medical staff side terminal 3 in the communication control system S according to the first embodiment.
First, the provider side terminal 2 transmits, as registration information, the name of the drug information provider, the company name of the company, the medical facility in charge, and the drug information type as registration information.
Subsequently, when receiving the registration information from the provider-side terminal 2, the communication control device 1 generates a user ID, associates the user ID with the received registration information, and provides the provider of the provider information DB 112 as provider information. Register in the information table (S1).

  Subsequently, a search request operation for the drug information provider is performed in the medical staff side terminal 3 (S2). Then, the medical staff side terminal 3 transmits a search request including the user ID of the medical staff in the communication service to the communication control device 1.

  Subsequently, the acquisition unit 122 of the communication control device 1 acquires the user ID included in the search request in response to receiving the search request from the drug information provider. Subsequently, the acquisition unit 122 refers to the related table in the storage unit 11 and specifies a medical staff code associated with the acquired user ID (S3). Subsequently, the acquisition unit 122 identifies the attributes of the medical personnel based on the identified medical personnel code.

Subsequently, the estimation unit 123 refers to the drug information table in the drug information DB 113, and estimates the range of drug information associated with the attributes of the medical personnel acquired by the acquisition unit 122 (S4).
Subsequently, the extraction unit 124 refers to the provider information table of the provider information DB 112 and identifies the user ID associated with the drug information included in the range of the drug information estimated by the estimation unit 123. Then, a drug information provider capable of providing drug information included in the range of drug information estimated by the estimation unit 123 is extracted (S5).

Subsequently, the communication control unit 125 transmits a communication page to the provider side terminal 2 of the identified drug information provider and the medical personnel side terminal 3 that has transmitted the search request.
Subsequently, for example, when a communication message is input in the medical staff side terminal 3 (S6), the communication message is transmitted to the provider side terminal 2 via the communication control device 1, and the provider side terminal 2 Displayed on the screen. Further, when a communication message is input in the provider side terminal 2 (S7), the communication message is transmitted to the medical personnel side terminal 3 via the communication control device 1, and is displayed on the screen of the medical personnel side terminal 3. Is displayed.

[Effect in the first embodiment]
As described above, the communication control device 1 of the communication control system S according to the first embodiment estimates the range of medicine information required by the medical person based on the attributes of the medical person and A drug information provider that can provide drug information included in the range is extracted, and communication between the extracted drug information provider terminal and the medical staff terminal is started. A medical staff can communicate with a medicine information provider who can provide medicine information required by the medical staff at a desired time by making a search request for the medicine information provider, for example. . In addition, since the drug information provider can communicate with the medical staff via the provider side terminal 2, it is not necessary to wait for the medical staff at a facility such as a hospital. Therefore, it is possible to efficiently communicate between a medical person and a medicine information provider who is likely to provide medicine information required by the medical person.

<Second Embodiment>
[Estimate the range of drug information based on medical information]
Next, the second embodiment will be described. The second embodiment is different from the first embodiment in that the communication control device 1 estimates the range of medicine information based on medical information, and is the same in other points.

  FIG. 9 is a diagram illustrating information indicating a configuration of a medicine information table of the medicine information DB 113 according to the second embodiment. As shown in FIG. 9, the drug information table stores a disease name and a symptom in association with a medical subject, a department, and a drug type. Hereinafter, the disease name and symptoms are also referred to as medical information.

  The acquisition unit 122 acquires a search request for a drug information provider from the medical staff side terminal 3 of the medical staff and also acquires medical information. The estimation unit 123 estimates the range of drug information required by medical personnel based on the medical information acquired by the acquisition unit 122. Specifically, the estimation unit 123 refers to the drug information table of the drug information DB 113 and specifies the range of the drug type associated with the attributes of the medical personnel acquired by the acquisition unit 122. And the estimation part 123 further specifies the range of the medicine type linked | related with the medical information (disease name and symptom) received from the medical staff side terminal 3 among the specified medicine type range. In addition, the estimation unit 123 may specify the range of the medicine type associated with the attribute of the medical staff after first specifying the range of the medicine type associated with the medical information.

  For example, the estimation unit 123 refers to the drug information table of the drug information DB 113 and specifies the range of drug types associated with the attributes of the medical personnel acquired by the acquisition unit 122. As a result, the drug types “A”, “ Assume that “B” is estimated. Furthermore, when the information indicating the symptom “cough” is received as the medical information received from the medical staff side terminal 3, the estimation unit 123 refers to the drug information table of FIG. Among “B”, the drug type “A” is estimated as the drug type associated with the symptom “cough”.

[Effects of Second Embodiment]
As mentioned above, according to 2nd Embodiment, since the estimation part 123 of the communication control apparatus 1 estimates the range of the chemical | medical agent information which a medical staff needs based further on medical information, a medical staff needs. Drug information can be estimated with high accuracy.

<Third Embodiment>
[Manage communication history of communication services and purchase history of drugs, etc.]
Subsequently, a third embodiment will be described. The third embodiment is different from the first embodiment in that the communication control device 1 manages the communication history of communication services and the purchase history of medicines, and is the same in other points.

FIG. 10 is a functional configuration diagram of the communication control apparatus 1 according to the third embodiment.
As illustrated in FIG. 10, the communication control apparatus 1 according to the third embodiment further includes a history management unit 126 and a history DB 114.

  The history management unit 126 manages communication histories between a plurality of medical personnel and a plurality of drug information providers via the communication control unit 125. Specifically, the history management unit 126 includes, as communication history information between each of a plurality of medical personnel and each of a plurality of drug information providers, a user ID of a drug information provider, a user ID of a medical personnel, The communication start time and the communication end time of communication via the communication control unit 125 are associated with each other and stored in the history DB 114.

  Here, the extraction unit 124 further adds to the communication history managed by the history management unit 126 when extracting drug information providers that can provide drug information included in the range of drug information estimated by the estimation unit 123. The drug information provider may be extracted based on the information.

  Specifically, first, the extraction unit 124 extracts a drug information provider in the same procedure as in the first embodiment. Subsequently, when there are a plurality of extracted drug information providers, the extraction unit 124 refers to the communication history information stored in the history DB 114 and communicates with the medical personnel who searched for the drug information provider in the past. Extract drug information providers who have been

  Further, the history management unit 126 may further manage the purchase history of medicines and the like purchased from medical information providers by medical personnel. For example, the history management unit 126 sells information indicating the type of drug, the pharmaceutical company that sold the drug, the drug, etc. as the purchase history information of the drug, etc. from the provider side terminal 2 or the medical staff side terminal 3. Information indicating a drug information provider, information indicating a medical facility where the drug or the like has been purchased, and information indicating a medical person who purchased the drug or the like are received. When receiving the purchase history information, the history management unit 126 stores the purchase history information in the history DB 114.

  The extraction unit 124 may extract a drug information provider based on the purchase history. For example, the extraction unit 124 can extract a drug information provider who works for a pharmaceutical company with a track record of purchasing a drug in the past with reference to the provider information table. The extraction unit 124 identifies a drug purchased in the past that is highly related to a drug required by a medical person searching for a drug information provider, and works for a pharmaceutical company that has a track record of purchasing the specified drug. Drug information providers who are present may be extracted.

[Effect in the third embodiment]
As described above, according to the third embodiment, the communication control device 1 manages the communication history, and extracts the drug information provider based on the communication history. Thereby, the communication control apparatus 1 can preferentially extract the medicine information provider with whom the medical staff has communicated in the past. In addition, medical personnel can continuously communicate with drug information providers who have communicated in the past. In addition, the drug information provider can grasp the needs of the medical personnel by continuously communicating with the medical personnel, and can provide information that meets the needs.

  Further, since the communication control apparatus 1 manages the purchase history of the drug purchased by the medical staff from the drug information provider, the medical staff can extract the drug information provider of the pharmaceutical company that purchased the drug in the past. it can. Thereby, the medical staff can hear information on medicines purchased in the past from the medicine information provider.

<Fourth Embodiment>
[Provide information related to drugs purchased by medical professionals]
Subsequently, a fourth embodiment will be described. The fourth embodiment differs from the third embodiment in that the communication control device 1 provides information related to medicines purchased by the medical personnel to the medical personnel, and in other respects. The same.

FIG. 11 is a functional configuration diagram of the communication control apparatus 1 according to the fourth embodiment.
As illustrated in FIG. 11, the communication control device 1 according to the fourth embodiment further includes an information providing unit 127.

  The information providing unit 127 provides information related to the medicine purchased by the medical staff to the medical staff based on the purchase history of the medicine or the like. Specifically, for example, when a medical person logs in to the communication service, the information providing unit 127 extracts a purchase history of the medical person's medicine and the like stored in the history DB 114.

  Subsequently, the information providing unit 127 corresponds to the extracted purchase history among scientific papers, component change information or safety information of a drug provided by a pharmaceutical company, which is stored in an external device (not shown). Information related to drugs and the like is acquired and transmitted to the medical staff side terminal 3 used by the medical staff.

  The information providing unit 127 determines whether or not to provide information related to the medicine to the medical person based on the number of days elapsed since the medical person purchased the medicine. Information related to the medicine may be transmitted to the medical staff side terminal 3. For example, the information providing unit 127 may determine that information related to the medicine is provided to the medical staff when the medical staff purchases the medicine and is within a predetermined period. In addition, the information providing unit 127 may select the type of information to be provided and the amount of information to be provided based on the number of days elapsed since the medical staff purchased the medicine.

[Effects of the fourth embodiment]
As mentioned above, according to 4th Embodiment, since the communication control apparatus 1 provides the medical staff with the information relevant to the medicine purchased by the medical staff based on the purchase history, Information on purchased drugs can be easily checked without hearing from the drug information provider.

<Fifth Embodiment>
[Calculate communication service charges]
Subsequently, a fifth embodiment will be described. The fifth embodiment is different from the third embodiment in that the communication control device 1 calculates a fee required for communication between a plurality of medical personnel and a plurality of drug information providers via the communication control unit 125. It is different and the same in other respects.

FIG. 12 is a functional configuration diagram of the communication control apparatus 1 according to the fifth embodiment.
As illustrated in FIG. 12, the communication control apparatus 1 according to the fifth embodiment further includes a calculation unit 128 and a fee DB 115.

  The calculation unit 128 calculates a fee required for the communication started by the communication control unit 125 based on at least one of the attribute of the medical staff and the attribute of the medicine information provider. For example, a service fee per unit time associated with a medical subject or department belonging as attribute information is previously stored in the storage unit 11 as fee information. When the communication by the communication page is completed between the medical staff side terminal 3 and the provider side terminal 2, the calculation unit 128 calculates the communication time. In addition, the calculation unit 128 specifies a medical subject or department to which the medical staff of the medical staff side terminal 3 corresponds to the medical staff or the drug information provider of the provider terminal 2.

  Subsequently, the calculation unit 128 refers to the charge information stored in the storage unit 11 and is required for the communication started by the communication control unit 125 based on the calculated communication time and the identified medical subject or department. Calculate the fee. Subsequently, the calculation unit 128 stores the calculated fee in the fee DB 115.

[Effects of Fifth Embodiment]
As described above, according to the fifth embodiment, the communication control device 1 determines the fee required for the communication started by the communication control unit 125 based on at least one of the attribute of the medical person and the attribute of the medicine information provider. calculate. Therefore, the administrator of the communication control device 1 can obtain compensation for communication between the medical personnel and the drug information provider via the communication control device 1 based on the attributes of the medical personnel. For example, if the attributes of medical personnel are clinical subjects that require advanced medical technology, the consideration for communication between medical personnel and drug information providers is set to be relatively high. Can be obtained.

  As mentioned above, although this invention was demonstrated using embodiment, the technical scope of this invention is not limited to the range as described in the said embodiment. It will be apparent to those skilled in the art that various modifications or improvements can be added to the above embodiment. It is apparent from the scope of the claims that the embodiments added with such changes or improvements can be included in the technical scope of the present invention.

DESCRIPTION OF SYMBOLS 1 ... Communication control apparatus, 2 ... Provider side terminal, 3 ... Medical person side terminal, 4 ... Operator terminal, 5 ... DCFDB, 11 ... Memory | storage part, 111 ...・ Medical personnel information DB, 112 ... provider information DB, 113 ... drug information DB, 114 ... history DB, 115 ... charge DB, 12 ... control unit, 121 ... registration 122 ... acquisition unit 123 ... estimation unit 124 ... extraction unit 125 ... communication control unit 126 ... history management unit 127 ... information providing unit 128 ...・ Calculation unit, S ・ ・ ・ Communication control system

Claims (8)

A registration unit that registers a plurality of drug information providers that provide drug information in association with drug information types that can be provided,
Acquire the attributes of the medical personnel from a storage unit that stores a plurality of medical personnel and the attributes of the respective medical personnel in association with each other , and obtain at least one of a disease name and a symptom from the terminals of the medical personnel An acquisition unit for acquiring medical information including ;
Based on the attributes of the medical personnel acquired by the acquisition unit and the medical information , an estimation unit that estimates the range of drug information required by the medical personnel;
An extraction unit for extracting drug information providers capable of providing drug information included in the range of the drug information estimated by the estimation unit from the plurality of drug information providers registered by the registration unit;
A communication control unit for starting communication between the terminal of the medicine information provider extracted by the extraction unit and the terminal of the medical staff;
A communication control device comprising: A history management unit for managing communication history between the plurality of medical personnel and the plurality of drug information providers;
The extraction unit extracts the drug information provider further based on the communication history managed by the history management unit;
The communication control apparatus according to claim 1 . The history management unit further manages a purchase history of a drug purchased by the medical staff from the drug information provider.
The communication control apparatus according to claim 2 . An information providing unit that provides information related to the medicine purchased by the medical staff to the medical staff based on the purchase history;
The communication control apparatus according to claim 3 . A calculation unit that calculates a fee required for the communication started by the communication control unit based on at least one of the attribute of the medical staff and the attribute of the drug information provider;
The communication control apparatus according to any one of claims 1 to 4 . A registration procedure for registering a plurality of drug information providers that provide drug information in association with drug information types that can be provided,
Acquire the attributes of the medical personnel from a storage unit that stores a plurality of medical personnel and the attributes of the respective medical personnel in association with each other , and obtain at least one of a disease name and a symptom from the terminals of the medical personnel An acquisition procedure for acquiring medical information including ,
An estimation procedure for estimating a range of drug information necessary for the medical personnel based on the attributes of the medical personnel acquired in the acquisition procedure and the medical information ;
An extraction procedure for extracting drug information providers capable of providing drug information included in the range of the drug information estimated in the estimation procedure from the plurality of drug information providers registered in the registration procedure;
A communication control procedure for starting communication between the terminal of the medicine information provider extracted in the extraction procedure and the terminal of the medical staff;
A communication control method comprising: A communication control system comprising: the communication control device according to any one of claims 1 to 5 ; a terminal of the medical staff; and a terminal of the drug information provider.
The medical personnel terminal and the drug information provider terminal are:
A transmission / reception unit that transmits / receives data to / from each other after the communication control unit starts the communication;
While the data transmission / reception unit of the medical personnel terminal and the drug information provider's terminal is transmitting / receiving the data to / from each other, the communication control unit starts communication with the medical personnel and the drug information A display control unit for displaying a communication page associated with the provider on the display unit;
A communication control system. The transmission / reception unit is content related to at least one of the attributes of the medical staff and the attributes of the medicine information provider during communication between the terminal of the medicine information provider and the terminal of the medical staff Receive information,
The display control unit displays the content information on the display unit.
The communication control system according to claim 7 .