JP5428963B2 - Instruction support device, instruction support method and instruction support program - Google Patents

Description

  The present invention relates to a guidance support apparatus, a guidance support method, and a guidance support program that support guidance given to a guidance target person by a guidance responder.

  From April 2008, medical insurers such as the National Health Insurance have been obliged to conduct a health checkup (specific health checkup) for the early detection of metabolic syndrome (visceral fat obesity). Medical insurers give health guidance (specific health guidance) to those who have become a metabolic syndrome or a reserve army during a specific health checkup.

  In specific health guidance, guidance responders such as administrative dietitians, public health nurses, exercise instructors, etc. with respect to lifestyle related to metabolic syndrome or medical insurance subscribers (hereinafter referred to as guidance subjects) May provide guidance. For example, the instruction responder observes the daily eating habits of the person being instructed and provides instructions for improving eating habits.

  When the instruction responder observes the daily eating habits of the instruction target person, the instruction target person transmits meal information such as an image and name of the ingested meal to the instruction corresponding person. The instruction responder provides instructions for improving eating habits based on the meal information received from the instruction target person. In addition, the guidance corresponding person who guides the guidance target person is determined to be a specific person, and the continuous guidance may be performed.

  On the other hand, it is also required to support the guidance of instruction responders. As support, for example, when an instruction responder cannot answer a question received from an instruction target person, another instruction responder responds to the question. For example, Patent Document 1 discloses a technique for determining an appropriate respondent based on the type of question and causing the respondent to answer.

JP 2007-148661 A

  Here, meals have strong regional specialities. When meal information received from a person to be instructed indicates an area-specific meal with strong regional specialities, the instructor may not be able to identify the meal. For example, as an example in which a person corresponding to instruction cannot identify a meal, if the image is a photograph of a region-specific meal, or if the name is a region-specific meal, the image and the name of the meal (standard name) do not match Such as the case.

  For example, “Okuyuto”, a meal unique to Hakata, looks like a tokoroten but has a slightly greenish color. Therefore, if the instruction responder does not know “Okiyuto”, the meal cannot be specified only by the image.

  “Ogura shaved ice” is called “Zenzai” in Okinawa. For this reason, the person to be instructed may transmit the image of “Ogura no shaved ice” and the name of the meal “Zenzai” to the instructor. Therefore, the instruction responder cannot specify a meal without knowing that “Ogura shaved ice” is called “Zenzai”.

  Furthermore, “Mamba no Ken-chan”, a meal unique to Zentsuji, refers to a stir-fried manba (a vegetable of Takana department). Therefore, if the instruction responder does not know “Manba no Ken-chan”, the name of the meal alone cannot be specified.

  If the instruction responder could not identify the meal ingested by the instruction target person, he could not give appropriate instruction to the instruction target person.

  In the specific health guidance, in order to provide appropriate guidance to the guidance target person, it is important to determine a guidance responder who can identify the meal taken by the guidance target person. Since the prior art described above determines an appropriate respondent based on the type of question, there is a problem that it is not possible to select an appropriate instruction responder to specify the meal taken by the instruction target person.

  An object of one embodiment of the present invention is to provide a guidance support device, a guidance support method, and a guidance support program that can select an appropriate training staff for specifying a meal taken by a training target person.

  In order to solve the above-described problem, an embodiment of the present invention provides identification means for identifying a person to be instructed, receiving means for receiving meal information of a meal taken by the person to be instructed, and A first storage unit that stores identification information and area information related to the instruction target person in association with each other, and stores corresponding area information for each of the plurality of instruction responders who instruct the instruction target person The second storage unit, the first storage unit, the region information corresponding to the received identification information is acquired, the second storage unit is referenced, and the plurality of instruction responders Selection means for selecting a guidance responder who uses the acquired regional information as the area information that can be handled, and response request means for making a response request including the received meal information to the selected guidance responder. .

  In addition, what applied the component, the expression, or the arbitrary combinations of the component of one Embodiment of this invention to a method, an apparatus, a system, a computer program, a recording medium, a data structure, etc. is also effective as an aspect of this invention. .

  According to one embodiment of the present invention, it is possible to select a person who corresponds to an instruction appropriate for specifying a meal taken by an instruction target person.

It is a hardware block diagram of an example of the instruction | indication assistance apparatus of a present Example. It is a system configuration figure of an example of a system containing a guidance support device of this example. It is a block block diagram of an example of the instruction | indication assistance apparatus of a present Example. It is a flowchart of an example of the process which the guidance assistance apparatus of a present Example performs. It is a flowchart of an example of the process of step S6. It is a block diagram of an example of the corresponding person area map information stored in the corresponding person area map DB. It is an image figure of an example of a process of step S6. It is a flowchart of an example of a process of step S4. It is a block diagram of an example of object person profile information stored in object person profile DB. It is a flowchart of an example of the process of step S7. It is an image figure of an example of the screen which determines the meal which the guidance subject ingested.

  Next, modes for carrying out the present invention will be described based on the following embodiments with reference to the drawings.

(Hardware configuration)
Here, a computer that executes a guidance support program having the same function as that of the guidance support apparatus of the present embodiment will be described as an example with reference to FIG. FIG. 1 is a hardware configuration diagram of an example of a guidance support apparatus according to the present embodiment.

  The instruction support device 1 includes an input device 11, an output device 12, a recording medium reading device 13, an auxiliary storage device 14, a main storage device 15, an arithmetic processing device 16, and an interface device 17 that are connected to each other via a bus 19. Data can be transmitted and received with each other under the control of the arithmetic processing unit 16.

  The arithmetic processing unit 16 is a central processing unit that controls the operation of the entire instruction support device 1. The interface device 17 receives a signal from another computer and passes the content of the signal to the arithmetic processing device 16. Further, the interface device 17 transmits a signal to another computer in response to an instruction from the arithmetic processing device 16.

  The auxiliary storage device 14 stores a guidance support program that causes the computer to execute at least each process in the guidance support device 1 as a program that causes the computer to perform the same function as the guidance support device 1.

  Then, the arithmetic processing device 16 reads the instruction support program from the auxiliary storage device 14 and executes it, thereby functioning as the instruction support device 1. The instruction support program may be stored in the main storage device 15 accessible to the arithmetic processing device 16. The input device 11 receives data input under the control of the arithmetic processing device 16. The instruction support program can be recorded in a computer-readable recording medium 18.

  Examples of the computer-readable recording medium 18 include a magnetic recording medium, an optical disk, a magneto-optical recording medium, and a semiconductor memory. Magnetic recording media include HDDs, flexible disks (FD), magnetic tapes (MT) and the like. Examples of the optical disc include a DVD (Digital Versatile Disc), a DVD-RAM, a CD-ROM (Compact Disc-Read Only Memory), and a CD-R (Recordable) / RW (ReWriteable). Magneto-optical recording media include MO (Magneto-Optical disk).

  When the instruction support program is distributed, for example, a portable recording medium 18 such as a DVD or CD-ROM in which the instruction support program is recorded may be sold.

  The computer that executes the guidance support program reads the guidance support program from, for example, the recording medium 18 on which the recording medium reader 13 has recorded the guidance support program. The arithmetic processing device 16 stores the read instruction support program in the auxiliary storage device 14 or the main storage device 15. Then, the computer reads the guidance support program from the auxiliary storage device 14 or the main storage device 15 which is its own storage device, and executes processing according to the guidance support program.

(System configuration)
FIG. 2 is a system configuration diagram of an example of a system including the guidance support apparatus of the present embodiment. A system 20 illustrated in FIG. 2 includes a guidance support device 1, a guidance target person terminal 21, guidance support person terminals 22a to 22n, and networks 25 and 26 such as the Internet and a LAN. In FIG. 2, the networks 25 and 26 are shown separately, but they may be the same network.

  The instruction support device 1 is connected to the instruction target person terminal 21 via the network 25 so that data communication is possible. The guidance target person terminal 21 is a terminal operated by the guidance target person. The guidance target person operates the guidance target person terminal 21 to transmit meal information such as an image and name of the ingested meal to the guidance support apparatus 1. In addition, the guidance target person operates the guidance target person terminal 21 to receive, from the guidance support apparatus 1, guidance information on dietary life improvement from, for example, a specific guidance correspondence person (person in charge guidance correspondence) in charge of himself / herself.

  The instruction support device 1 is connected to the instruction responder terminals 22a to 22n via the network 26 so that data communication is possible. In the following description, when any of the instruction corresponding person terminals 22a to 22n may be used, the instruction corresponding person terminals 22 are collectively referred to. The instruction responder terminal 22 is a terminal operated by an instruction responder. For example, the person in charge of instruction operates the instruction responder terminal 22 and receives meal information such as an image and a name of a meal taken by the person to be instructed from the instruction support apparatus 1. Based on the received meal information, the person in charge in charge transmits guidance information for improving the eating habits of the person to be trained to the guidance support apparatus 1.

  The instruction support device 1 transmits the meal information received from the instruction target person terminal 21 to, for example, the instruction corresponding person terminal 22a of the person in charge corresponding to the instruction, and provides instruction information for improving eating habits based on the transmitted meal information. Received from 22a. Moreover, the instruction | indication assistance apparatus 1 transmits the instruction | indication information with respect to the eating habits improvement from the charge instruction corresponding person received from the instruction corresponding person terminal 22a, for example to the instruction subject person terminal 21.

(Block configuration)
FIG. 3 is a block diagram of an example of the guidance support apparatus according to the present embodiment. The guidance support apparatus 1 shown in FIG. 3 includes a meal information reception processing unit 31, a meal determination processing unit 32, a specific health guidance support processing unit 33, a target area determination processing unit 34, a supporter selection processing unit 35, and a supporter mail transmission process. A unit 36, a supporter mail reception processing unit 37, a point addition processing unit 38, a target person profile DB 40, and a corresponding person area map DB 41.

  The meal information reception processing unit 31 receives meal information such as images and names of meals taken by the instructing subject from the instructing subject terminal 21. The meal determination processing unit 32 notifies the person in charge of instruction or the supporter selected as described later of the meal information received by the meal information reception processing unit 31, and determines the meal ingested by the instruction target person.

  The specific health guidance support processing unit 33 performs specific health guidance support processing on the target person who has been able to determine the ingested meal. For example, the specific health guidance support processing unit 33 receives the guidance information for improving the eating habits of the guidance target person who has been able to determine the ingested meal from the guidance corresponding person terminal 22 of the instructing correspondence person in charge, and for the improvement of the eating habits of the guidance target person The guidance information is transmitted to the guidance target person terminal 21.

  The target area determination processing unit 34 determines an area (target area) related to the guidance target person from the target person profile information of the guidance target person who transmitted the meal information. The supporter selection processing unit 35 determines the meal ingested by the instruction target person based on the target area of the instruction target person and the area correspondence points representing the corresponding experience (for example, the number of correspondences) for each target area of the plurality of instruction support persons. Select a person who supports instruction (supporter).

  The supporter mail transmission processing unit 36 transmits meal information to be determined by the selected supporter to the supporter's instruction corresponding person terminal 22. The supporter determines the meal ingested by the person to be instructed and inputs the meal to the instructor corresponding terminal 22 of the supporter. The supporter mail reception processing unit 37 receives the contents of the meal ingested by the guidance target person from the guidance support person terminal 22 of the supporter. The supporter mail reception processing unit 37 transmits the contents of the meal ingested by the guidance target person determined by the supporter to the guidance responder terminal 22 of the responsible guidance responder.

  The point addition processing unit 38 adds points to the points corresponding to the regions of the supporter and the person in charge in charge. The target person profile DB 40 stores target person profile information. The corresponding person area map DB 41 stores corresponding person area map information. The responder area map information includes area correspondence points representing experience of correspondence for each target area of a plurality of instruction responders.

(Processing flow)
FIG. 4 is a flowchart of an example of processing performed by the guidance support apparatus of this embodiment. Proceeding to step S <b> 1, the meal information reception processing unit 31 receives meal information such as an image and a name of a meal taken by the instruction target person from the instruction target person terminal 21.

  In step S <b> 2, the meal determination processing unit 32 notifies the person in charge of instruction of the meal information received by the meal information reception processing unit 31 to determine the meal ingested by the instruction target person. If the person in charge in charge can determine the meal ingested by the person to be instructed, the specific health instruction support processing unit 33 proceeds to step S8, and performs normal specific health instruction support processing for the instruction target instructor who has been able to determine the ingested meal. Do.

  If the person in charge in charge cannot determine the meal taken by the person to be instructed, the meal determination processing unit 32 raises an alarm to the target area determination processing unit 34. When the alarm is raised from the meal determination processing unit 32, the target area determination processing unit 34 proceeds to step S3, and refers to the target person profile information stored in the target person profile DB 40.

  In step S4, the target area determination processing unit 34 determines the target area of the guidance target person from the target person profile information of the guidance target person who transmitted the meal information. The target area of the target person is the area related to the target person.

  In step S5, the supporter selection processing unit 35 refers to the corresponding person area map information stored in the corresponding person area map DB 41. Proceeding to step S6, the supporter selection processing unit 35 provides detailed guidance on the target area of the target person based on the target area of the target person and the regional correspondence points that indicate the corresponding experience for each target area of the plurality of target persons. Select responders as supporters.

  The supporter mail transmission processing unit 36 sends the meal information to be determined by the selected supporter to the supporter's guidance responder terminal 22, thereby requesting the determination of the meal taken by the guidance target person. The supporter determines the meal ingested by the person to be instructed, and answers the request by inputting it to the instructor corresponding terminal 22 of the supporter.

  The supporter mail reception processing unit 37 receives the contents of the meal ingested by the guidance target person from the guidance support person terminal 22 of the supporter. The supporter mail reception processing unit 37 transmits the contents of the meal ingested by the guidance target person determined by the supporter to the guidance responder terminal 22 of the responsible guidance responder.

  Proceeding to step S7, the point addition processing unit 38 adds points to the points corresponding to the regions of the supporter and the person in charge in charge. Proceeding to step S8, the specific health guidance support processing unit 33 performs normal specific health guidance support processing for the target person who has been able to determine the ingested meal.

  For example, the specific health guidance support processing unit 33 receives the guidance information for improving the eating habits of the guidance target person who has been able to determine the ingested meal from the guidance corresponding person terminal 22 of the instructing correspondence person in charge, and for the improvement of the eating habits of the guidance target person The guidance information is transmitted to the guidance target person terminal 21.

  According to the flowchart of FIG. 4, since the meal information received from the instructing person indicates an area-specific meal, even if the instructor in charge cannot determine the meal, detailed assistance to the instructed person's target area Since the person can be selected and the meal can be determined, the meal ingested by the instructor can be determined quickly and accurately.

  In the flowchart of FIG. 4, in the process of step S <b> 6, if the guidance responder who is the most detailed in the target area of the guidance target person is selected as a supporter, the knowledge of other guidance support persons regarding the meal in the target area cannot be raised efficiently. Therefore, the guidance support apparatus 1 of the present embodiment can efficiently raise the knowledge of other guidance responders for meals in the target area by performing the process of step S6 as shown in the flowchart of FIG.

  FIG. 5 is a flowchart of an example of the process in step S6. It progresses to step S11 and the supporter selection process part 35 confirms the object area of a guidance object person. In step S12, the supporter selection processing unit 35 determines whether or not the first supporter is selected. If the supporter selection processing unit 35 determines that it is the first supporter selection, the process proceeds to step S13. If the supporter selection processing unit 35 determines that it is not the first supporter selection, the process proceeds to step S17. Since the first is the selection of the first supporter, the process proceeds to step S13.

  In step S13, the supporter selection processing unit 35 selects a corresponding authorized person in the target area from the corresponding person area map information. Here, the corresponding authority person in the target area means an instruction corresponding person whose area corresponding point included in the corresponding person area map information is equal to or greater than a predetermined corresponding authority point.

  Proceeding to step S14, if there are a plurality of corresponding authority persons in the target area, the supporter selection processing unit 35 selects the corresponding authority person who has the smallest number of area response points in the target area as a supporter. elect.

  In step S <b> 15, the supporter mail transmission processing unit 36 transmits a request mail for requesting determination of a meal taken by the guidance target person to the guidance responder terminal 22 of the supporter. If the supporter can determine the meal ingested by the person to be instructed, the supporter answers to the request by inputting it to the instructor corresponding terminal 22 of the supporter. If the supporter cannot determine the meal ingested by the person to be instructed, the supporter inputs the fact to the supporter's instruction terminal 22 of the supporter. The supporter mail reception processing unit 37 receives from the supporter's instruction responder terminal 22 that the answer to the request or the meal taken by the instruction target person cannot be determined.

  Proceeding to step S16, the supporter selection processing unit 35 determines whether or not the supporter has been able to determine the meal ingested by the instructor. When the supporter selection processing unit 35 receives an answer to the request from the supporter's instruction responder terminal 22, the supporter determines that the supporter has been able to determine the meal ingested by the instructor. Moreover, if the supporter selection process part 35 receives from the supporter's guidance corresponding person terminal 22 that the meal ingested by the guidance target person cannot be determined, the supporter determines that the meal ingested by the guidance target person could not be determined. .

  If the supporter can determine the meal ingested by the instruction target person, the supporter mail reception processing unit 37 proceeds to step S21, and sends an answer mail that answers the content of the meal ingested by the instruction target person to the instruction corresponding person of the instructor in charge. It transmits to the terminal 22, and the process of the flowchart of FIG. 5 is complete | finished.

  If the supporter cannot determine the meal ingested by the guidance subject, the supporter email reception processing unit 37 returns to step S12. In step S12, the supporter selection processing unit 35 determines that it is not the first supporter selection, and proceeds to step S17.

  In step S <b> 17, when there are a plurality of support authorities in the target area, the supporter selection processing unit 35 has more area support points in the target area than the previous supporter among the support authorities in the target area (region support points). Select the person who has the authority to respond as a supporter. In addition, selection of the supporter in step S17 is performed from a part of the corresponding authority person in the target area (for example, the corresponding authority person who has the most area corresponding points in the target area and the corresponding authority person who has the middle in the target area). You may do it.

  Proceeding to step S18, the supporter mail transmission processing unit 36 transmits a request mail for requesting determination of a meal ingested by the person to be trained to the support responder terminal 22 of the supporter selected in step S17. If the supporter can determine the meal ingested by the person to be instructed, the supporter answers to the request by inputting it to the instructor corresponding terminal 22 of the supporter. If the supporter cannot determine the meal ingested by the person to be instructed, the supporter inputs the fact to the supporter's instruction terminal 22 of the supporter. The supporter mail reception processing unit 37 receives from the supporter's instruction responder terminal 22 that the answer to the request or the meal taken by the instruction target person cannot be determined.

  In step S19, the supporter selection processing unit 35 determines whether or not the supporter has been able to determine the meal ingested by the instructor. If the supporter can determine the meal ingested by the person being instructed, the supporter mail reception processing unit 37 proceeds to step S21, sends an answer mail to the instructor corresponding to the person in charge and the instruction supporter terminal 22 of the previous supporter, The process of the flowchart of FIG.

  If the supporter cannot determine the meal ingested by the guidance subject, the supporter email reception processing unit 37 proceeds to step S20. If the number of supporters who have not been able to determine the meal ingested by the guidance target person exceeds a predetermined number n, the support area selection processing unit 35 is considered to have a different target area. The determination is impossible, and the target area determination processing unit 34 determines another target area of the guidance target person.

  If the number of supporters who have not been able to determine the meal ingested by the instructor does not exceed the predetermined number n, the supporter selection processing unit 35 returns to step S12. In step S12, the supporter selection processing unit 35 determines that it is not the first supporter selection, and repeats the processes of steps S17 to S20.

  In step S19, if the supporter can determine the meal ingested by the instruction target person, the supporter mail reception processing unit 37 proceeds to step S21 and cannot determine the meal ingested by the instructor in charge and the instruction target in response mail. The previous supporter's instruction corresponding person terminal 22 is transmitted to finish the process of the flowchart of FIG.

  In the flowchart of FIG. 5, there are a small number of regional correspondence points in the target area prior to a correspondence authorized person who has a lot of regional correspondence points in the target area (very familiar with meals in the target area). Responsible personnel (somewhat familiar with meals in the target area) can be selected as supporters.

  Even if the response authority can not judge the meal ingested by the instructor, he can receive an e-mail from the response authority who is very familiar with the meal in the target area selected as a supporter. Can improve knowledge of meals efficiently.

  Similarly, even if the person in charge in charge is unable to determine the meal ingested by the person being instructed, he / she can receive an e-mail reply from the person in charge who is familiar with the meal in the target area selected as a supporter. , Can improve the knowledge about the food in the target area efficiently.

  FIG. 6 is a configuration diagram of an example of the counterpart area map information stored in the counterpart area map DB. As shown in FIG. 6, the responder area map information includes the name of the instruction responder, the target area, the area corresponding point for each target area, the corresponding authority for each target area, and various information on the instruction responder. The area correspondence point for each target area represents the experience (for example, the number of times of correspondence) of the corresponding person for each instruction area. In addition, when the instruction responder is from a certain area, the instruction support device may increase the area corresponding points for the area in advance. In addition, the guidance support apparatus may increase a predetermined number of regional correspondence points in a certain area when a certain guidance corresponding person has lived in a certain area for five years or more.

  The instruction responder becomes a response authority in the target area whose area response point is equal to or higher than a predetermined response authority point. The responding authority has the authority to respond to the target area. FIG. 6 shows an example in which the corresponding authority point is “27”.

  For example, the area corresponding point of the instruction corresponding person who is familiar with the meal in the target area such as the home area of the instruction corresponding person in the target area is given a predetermined corresponding authority point or more from the beginning. In addition, the instruction correspondence person's regional correspondence points are added based on the correspondence experience of the instruction correspondence person for each target area. A guidance responder who newly has a region response point equal to or higher than a predetermined response authority point is a response authority in the target region whose area is equal to or higher than the predetermined response authority point. When the instruction responder performs a new target area, the newly corresponding target area is added to the responder area map information.

  FIG. 7 is an image diagram of an example of the process of step S6. Since the responsible instruction responder 51 who is the first instruction responder cannot determine the meal 54 taken by the instruction target person, the support instruction (lower response authority) 52 who is the second instruction responder is requested to determine the meal 54. . In addition, since the supporter 52 who is the second guidance responder cannot determine the meal 54 ingested by the guidance target person, the supporter 52 who is the third guidance support person (superior for correspondence authority) 53 is requested to determine the meal 54. . Since the supporter 53 who is the third guidance responder has been able to determine the meal 54 ingested by the guidance target person, he / she replies to the request for the determination of the meal 54.

  The assigned instruction responder 51, who is the first instruction responder, is notified of the answer from the supporter 53, who is the third instruction responder, and can acquire knowledge about the meal in the target area. Even if the supporter 52 who is the second guidance responder cannot determine the meal 54 by determining the meal 54 before the supporter 53 who is a third guidance support person who is more familiar with the meal in the target area than himself / herself, Knowledge about meals in the target area can be obtained by being notified of the answer by the supporter 53 who is a third guidance responder who is familiar with meals in the target area.

  In the process of step S4 in the flowchart of FIG. 4, when an authorized person corresponding to the inhabited person's residence is selected, a supporter whose target area is the instructed person's residence is a local dish in the instructed person's place of residence. Can be determined. However, if the local food ingested by the instructed person is the local dish of the instructed person's hometown, the supporter who is the target area of the instructed person's residence cannot determine the local food of the instructed person's hometown Probability is high. Similarly, a supporter whose target area is the residence area of the instructing person is highly likely to be unable to determine the local cuisine of the instructing person's hometown even if the support authority is higher. Therefore, when the number of supporters who have not been able to determine the meal ingested by the instruction target person exceeds the predetermined number n in the process of step S6, the instruction support apparatus 1 of the present embodiment has a different target area. Therefore, it is possible to determine the target area of this time and perform the process of step S4 as shown in the flowchart of FIG.

  FIG. 8 is a flowchart of an example of the process in step S4. If there is no determination in step S20 in FIG. 5, the target area determination processing unit 34 selects the current address as the current target area from the target person profile information of the guidance target person who transmitted the meal information by the processes in steps S31 and S32. .

  If the first determination in step S20 of FIG. 5 is not possible, the target area determination processing unit 34 performs the process of steps S31, S33, and S34 to obtain the current person profile information from the instruction target person who transmitted the meal information. Select your hometown as the target area.

  If the second determination in step S20 in FIG. 5 is not possible, the target area determination processing unit 34 performs the process of steps S31, S33, S35, and S36, and the instruction target person who has transmitted the meal information as the current target area. Select your current location. In addition, if the present location of the guidance subject who has transmitted the meal information cannot be acquired, the processes of steps S35 and S36 may be omitted.

  Moreover, if the determination after the 3rd time in step S20 of FIG. 5 is impossible, the object area | region determination process part 34 will be the object person of the guidance object person who transmitted meal information by the process of step S31, S33, S35, S37-S42. From the profile information, select the previous address to the previous address n times as the current target area.

  In addition, if the n + 3th determination in step S20 of FIG. 5 is impossible, the target area determination processing unit 34 determines that there is no target area that can be newly selected from the target person profile information of the guidance target person who transmitted the meal information. If it is determined that there is no target area, the supporter selection processing unit 35 stops selecting the corresponding authorized person.

  In the flowchart of FIG. 8, when it is considered that the current target area is different, the current target area related to the guidance target person who transmitted the meal information is determined as being undecidable, and the current address, hometown, current position, previous address, etc. By selecting an area as the target area one after another, supporters who are familiar with meals in various target areas are selected one after another, and the possibility that the meal taken by the instruction target person can be determined increases.

  FIG. 9 is a configuration diagram of an example of subject profile information stored in the subject profile DB. As shown in FIG. 9, in the target person profile information, the name of the target person and the target area (current address, hometown, current position, previous address, etc.) related to the target person are associated.

  The process of step S7 of the flowchart of FIG. 4 is performed as shown in the flowchart of FIG. FIG. 10 is a flowchart of an example of the process in step S7.

  Proceeding to step S51, the point addition processing unit 38 adds points to the area corresponding points corresponding to the target area among the area corresponding points of the answer mail sender, in other words, the supporter who has been able to determine the meal ingested by the instruction target person. Do. Proceeding to step S52, the point addition processing unit 38 selects an area corresponding point corresponding to the target area from among the corresponding points corresponding to the target instruction corresponding person who could not determine the meal taken by the answer mail recipient, in other words, the instruction target person. Add points.

  Proceeding to step S53, the point addition processing unit 38 determines whether or not there is a supporter who has not been able to determine the meal ingested by the instructed person based on whether or not there is a transfer person. If there is a transfer person, the point addition processing unit 38 returns to step S52, and among the area correspondence points of the transfer person, in other words, the supporter who could not determine the meal ingested by the guidance subject, the regional correspondence corresponding to the target area. Add points to points. If there is no transfer person, the point addition processing unit 38 ends the process of the flowchart of FIG.

  According to the process of the flowchart of FIG. 10, not only the supporter who was able to determine the meal ingested by the instruction subject, but also the responsible instruction supporter and the supporter who could not determine the meal ingested by the instruction subject. Since it is judged that the knowledge about the meal in the target area has been raised by receiving the email, the target correspondence person who could not judge the meal ingested by the person to be instructed and the local support points of the support person in the target area Points can be added to the corresponding regional correspondence points.

  FIG. 11 is an image diagram of an example of a screen for determining a meal taken by a person to be instructed. The screen 100 in FIG. 11 includes an image 101 and a dish name 102 of a meal ingested by the instructed person, a comment field 103 in which the instructor responds to input a comment, and a case in which the ingested person ingested does not know or is confident. Ingredient unknown button 104 for raising an alarm when there is not.

  The meal image 101 on the screen 100 is a photograph of “Ogura shaved ice”. The dish name 102 is “Zenzai”. For example, it is assumed that the person in charge in charge 130 does not know what the food is because the meal image 101 looks like “Ogura shaved ice” and the dish name 102 is “Zenzai”.

  The person in charge in charge 130 does not know the ingredients of the meal ingested by the person to be instructed, and presses (clicks) the ingredient unknown button 104 with a mouse or the like. At that time, if there is a comment or the like, the person in charge corresponding person 130 inputs it in the comment field 103.

  The screen 110 of FIG. 11 is similar to the screen 100, and is an image 111 and a dish name 112 of the meal ingested by the instructed person, and a comment for inputting a comment when the ingested person does not know or is not confident The column 113, the ingredient unknown button 114 for raising an alarm when the meal ingested by the instructing person is not known or not confident, the comment 115 input by the instructor, and the ingestion by the instructing person A comment field 116 for inputting a comment when it is understood and an answer button 117 for replying when the meal taken by the instructing subject is known are included.

  For example, when the current address of the person to be instructed is “Okinawa”, the supporter 140 is a person who has authority to deal with the ingredients of “Okinawa”. If the supporter 140 knows the ingredients of the meal ingested by the person to be instructed, he / she inputs the answer in the comment field 116 and then presses the answer button 117. If the supporter 140 does not know the ingredients of the meal ingested by the person being instructed, the authority to respond to the ingredients in "Okinawa" more detailed than himself by pressing the ingredient unknown button 114, as in the case of the instructor corresponding to the instruction 130. A person can be asked to determine the meal ingested by the person being instructed.

  The screen 120 of FIG. 11 includes the image 121 and the dish name 122 of the meal ingested by the person to be instructed, and the answer comment 123 input by the supporter 140, as in the screen 100. Even if the person in charge of instruction 130 does not know the ingredients of the meal that the instructee has ingested, the person in charge of the instruction from the respondent who is familiar with the ingredients of “Okinawa” that is the current address of the instructor teaches You can raise your knowledge of “Okinawa” ingredients.

(Summary)
According to this embodiment, since the meal information received from the instructor indicates a region-specific meal, even if the responsible instructor cannot determine the meal, a detailed supporter is selected in the target area of the instructor Thus, the meal can be determined and the knowledge of the entire instructor can be raised.

  In addition, guidance responders who have raised their knowledge are able to take charge of a wide range of target areas and are expected to be responsible for a large number of instruction subjects, leading to an increase in income. In this way, by registering with the guidance support apparatus 1 of the present embodiment in the future, it will be known to many guidance responders that an increase in income will be connected, so that guidance support for registration to the guidance support apparatus 1 of the present embodiment is desired. The number of employees can be expected to increase.

  The instruction support program in the present embodiment can be provided not only by package software but also by a WEB service or the like. The meal information reception processing unit 31 corresponds to a receiving unit. The target person profile DB 40 corresponds to a first storage unit. The responder area map DB 41 corresponds to a second storage unit. The supporter selection processing unit 35 corresponds to selection means. The supporter mail transmission processing unit 36 corresponds to a response request unit. The meal determination processing unit 32 corresponds to meal determination means. The supporter mail reception processing unit 37 corresponds to a notification unit.

DESCRIPTION OF SYMBOLS 1 Instruction support device 11 Input device 12 Output device 13 Recording medium reader 14 Auxiliary storage device 15 Main storage device 16 Arithmetic processing device 17 Interface device 18 Recording medium 19 Bus 20 System 21 Guidance target terminal 22, 22a-22n Terminal 25, 26 Network 31 Meal information reception processing unit 32 Meal determination processing unit 33 Specific health guidance support processing unit 34 Target area determination processing unit 35 Supporter selection processing unit 36 Supporter mail transmission processing unit 37 Supporter mail reception processing unit 38 Point addition processing unit 40 Target person profile DB
41 Correspondence person area map DB
51,130 Responsible person in charge 52,53,140 Supporter 54 Meal 100,110,120 Screen 101,111,121 Meal screen 102,112,122 Cooking name 103,113,116 Comment column 104,114 Ingredient unknown button 115 comments 123 comments

Claims (9)

Receiving means for receiving identification information for identifying a person to be instructed and meal information of a meal ingested by the person to be instructed;
A first storage unit that stores the identification information of the instruction target person and the area information related to the instruction target person in association with each other;
A second storage unit that stores area information that can be handled for each of a plurality of instruction responders who instruct the instruction target person;
The first storage unit is referred to, the regional information corresponding to the received identification information is acquired, the second storage unit is referred to, and the acquired regional information is obtained from the plurality of instruction responders. A selection means for selecting a trainer corresponding to local information that can be handled;
A guidance support apparatus, comprising: a response requesting unit that makes a response request including the received meal information to the selected instruction responder. The second storage unit stores, for each of the plurality of instruction responders, an experience value for each of a plurality of area information including the area information,
The selection unit refers to the second storage unit, and selects the instruction corresponding person from the plurality of instruction corresponding persons based on the experience value for each of the plurality of regional information. The instruction support device according to Item 1. The selecting means selects another instruction corresponding person when the selected instruction corresponding person cannot cope with the meal information,
The instruction support apparatus according to claim 1, further comprising notification means for notifying the instruction support person of content corresponding to the meal information by the other instruction support person. The selection means is:
It is determined whether the experience value of each of the plurality of instruction responders is greater than or equal to a predetermined value, and based on a result of the determination, a corresponding candidate having authority to correspond to the meal information in the region is specified, and the Of the correspondence candidates, the experience value of the first correspondence candidate is compared with the experience value of the second correspondence candidate, and the first correspondence candidate having the small experience value is determined based on the comparison result. The guidance support device according to any one of claims 1 to 3, wherein the guidance support device is selected as a guidance responder. The first storage unit stores a plurality of the area information,
An acquisition unit for referring to the storage unit and acquiring first regional information of the plurality of stored regional information and acquiring second regional information different from the first regional information; And
The selection unit selects the instruction corresponding person based on the acquired first area information, and when the instruction corresponding person cannot respond, the other part is selected based on the second area information. The instruction support apparatus according to claim 1, wherein a person corresponding to the instruction is selected.   The plurality of area information is information including at least two of area information of the instructed person's residence, area information of the instructing person's hometown, and area information of the instructor's current location. The instruction support device according to claim 5. Notifying the specific instructor corresponding to the instruction target person of the meal information of the meal taken by the instruction target received by the receiving means, and from the received meal information of the meal to the instructor corresponding to the instruction It further has a meal determination means for determining the meal ingested by the instruction subject,
When the selection means receives a notification from the responsible instruction responder that the meal information cannot be handled, the selecting means selects an instruction corresponding person corresponding to the meal information, and the instruction responder who was able to respond to the response request The instruction support device according to any one of claims 1 to 6, wherein the corresponding instruction content is notified to the person in charge corresponding to instruction. A teaching support method executed by a computer,
The computer is
A receiving step for receiving identification information for identifying a person to be instructed and meal information of a meal ingested by the person to be instructed;
Obtaining the regional information corresponding to the received identification information with reference to a first storage unit that stores the identification information of the guidance subject and the regional information related to the guidance subject in association with each other Steps,
For each of a plurality of instruction responders who instruct the instruction target person, the second storage unit that stores area information that can be handled is referred to, and the acquired area information can be handled from the plurality of instruction responders. An electing step to elect an instructor corresponding to local information,
A teaching support method, comprising: performing a response requesting step of performing a response request including the received meal information to the selected instruction responder. Computer
Receiving means for receiving identification information for identifying a person to be instructed and meal information of a meal ingested by the person to be instructed;
A first storage unit that stores the identification information of the instruction target person and the area information related to the instruction target person in association with each other;
A second storage unit that stores area information that can be handled for each of a plurality of instruction responders who instruct the instruction target person;
The first storage unit is referred to, the regional information corresponding to the received identification information is acquired, the second storage unit is referred to, and the acquired regional information is obtained from the plurality of instruction responders. A selection means for selecting a trainer corresponding to local information that can be handled;
An instruction support program for causing the selected instruction responder to function as a response requesting unit that performs a response request including the received meal information.