JP5365378B2 - Call message system and call message registration method - Google Patents

Description

  The present invention relates to a call message system and a call message registration method capable of registering the message voice of a call terminal device such as a mobile phone and listening to the message voice of the call terminal device from the outside.

  In the conventional call message system, for example, the exchange on the disaster area side for exchanging and connecting mobile phones in the disaster area, the exchange outside the disaster area for exchanging and connecting cell phones other than the disaster area, the exchange on the disaster area side, and the like There is known a technology having a message management server that is connected to a switchboard outside a disaster area through a network and manages message voices of mobile phones in the disaster area by a disaster message dial or the like.

  In a conventional call message system, for example, when registering a message voice from a mobile phone in a disaster area, the mobile phone is set in the message management server via a switch in the disaster area after executing a special number dial call such as a disaster message dial. The message voice of the mobile phone is registered and managed.

  In addition, when listening to the voice message of the mobile phone of the other party in the disaster area from the telephone outside the disaster area, the mobile phone outside the disaster area will call the telephone number of the other party's mobile phone according to the guidance after executing the special number dialing. Enter. As a result, the user of the telephone outside the stricken area responds to the disaster by reproducing and outputting the message voice corresponding to the mobile telephone of the other party in the stricken area in the message management server in response to the telephone number input of the other party's mobile telephone. You can listen to the voice of the other party in the ground.

JP 2007-318642 A JP 2007-208495 A JP 2008-288991 A

  However, in the above conventional telephone message system, congestion occurs as the communication traffic on the exchange device side in the disaster area increases after the disaster. For example, normal number transmission from outside the disaster area to a mobile phone in the disaster area is of course possible. In addition, it is difficult to connect special number dials such as disaster message dials, and the burden on the exchange on the disaster area side for registration and reproduction of the message voice on the disaster area is extremely large.

  The disclosed technology has been made in view of the above points, and the purpose of the disclosed technology is a call message system that can greatly reduce the burden on the exchange in the specific area required for registration and playback of the message voice in the specific area. And providing a call message registration method.

  In one aspect, the call message system disclosed in the present application includes an exchange device that exchanges and connects call terminal devices in a specific area, a message management server that connects to the exchange device and manages the message voice of the call terminal device; The exchange apparatus has an inquiry request notification unit for sequentially notifying a message inquiry request to the call terminal devices in the specific area in accordance with a predetermined timing, and the call terminal apparatus performs a predetermined operation In response to the message storage unit for registering the message voice and the message inquiry request from the exchange device, if the message voice is already registered in the message storage unit, the message voice registered in the message storage unit is A message request response unit for notifying the message management server via the exchange device, the message management server detecting the message voice of the call terminal device corresponding to the message inquiry request. Then, with a message registration management unit which registers and manages the message voice in association with the call terminal apparatus according to the message inquiry request.

  In addition, in one aspect, the call message registration method disclosed in the present application is an exchange device that exchanges and connects call terminal devices in a specific area, and a message that is connected to the exchange device and manages the message voice of the call terminal device. A call message registration method of a call message system having a management server, wherein an inquiry request notification step of sequentially notifying a message inquiry request to the call terminal device in the specific area according to a predetermined timing; and the message When an inquiry request is detected, if a message voice is already registered in the message storage unit in the call terminal device, a message request response for notifying the message management server of the message voice registered in the message storage unit via the switching device Detecting a message voice of the call terminal device corresponding to the message inquiry request to the call terminal device involved in the message inquiry request With it and a message registration managing step of registering and managing the same message voice to the message management server.

  In one aspect of the call message system and the call message registration method disclosed in the present application, since the message voice of the call terminal device is registered led by the switching device in a specific area, the message registration led by the call terminal device is conventionally performed. By suppressing the useless transmission related to the request, it is possible to greatly reduce the burden on the exchange apparatus in the specific area required for registering the message voice in the specific area.

FIG. 1 is a block diagram illustrating a schematic configuration inside the mobile phone message system according to the first embodiment. FIG. 2 is a block diagram illustrating a schematic configuration inside the mobile phone message system according to the second embodiment. FIG. 3 is a block diagram illustrating a schematic configuration inside a message registration management unit in a message management server, which is a main part of the mobile phone message system according to the second embodiment. FIG. 4 is an operation sequence diagram briefly illustrating the operation of the mobile phone message system according to the second embodiment. FIG. 5 is an operation sequence diagram briefly illustrating the operation of the mobile phone message system according to the second embodiment. FIG. 6 is an operation sequence diagram briefly illustrating the operation of the mobile phone message system according to the second embodiment.

  Embodiments of a mobile phone message system related to a call message system and a call message registration method disclosed in the present application will be described below in detail with reference to the drawings. Note that the present invention is not limited to the embodiments.

  FIG. 1 is a block diagram illustrating a schematic configuration inside the mobile phone message system according to the first embodiment.

  The mobile phone message system 1 shown in FIG. 1 includes, for example, an exchange 12 that exchanges and connects a cellular phone 11 in a disaster area 10 and an exchange 22 that exchanges and connects a telephone 21 and the like outside the disaster area 20. . Further, the mobile phone message system 1 has a message management server 23 which is arranged outside the disaster area 20 and is connected to the exchanges 12 and 22 through a network to register and manage the message voice of the mobile phone 11 and the like in the disaster area 10. ing.

  The exchange 12 in the disaster area 10 includes a communication path switch 31 that forms a communication path with the mobile phone 11 and the like in the disaster area 10, and a control unit 32 that controls the entire exchange 12. The control unit 32 inside the exchange 12 has an inquiry request notification unit 33 that sequentially notifies the message inquiry request to the mobile phone 11 in the disaster area 10 according to a predetermined timing.

  The cellular phone 11 in the disaster area 10 includes an operation unit 41 and a message storage unit 42 that registers a message voice according to a predetermined operation of the operation unit 41. Further, when the mobile phone 11 detects a message inquiry request from the exchange 12, if the message voice is already registered in the message storage unit 42, the message management server stores the message voice registered in the message storage unit 42 via the exchange 12. 23, a message request response unit 43 for notifying the terminal 23 is provided.

  The predetermined operation corresponds to, for example, a normal number transmission operation for the other party's telephone in the disaster mode. The disaster mode is a mode for reducing the burden on the exchange 12 on the disaster area 10 side at the time of disaster, and the presence / absence of the mode setting is recognized by notification information between the exchanges.

  In addition, the mobile phone 11 includes a guidance output unit 44 that outputs various kinds of guidance, and a terminal control unit 45 that controls the entire mobile phone 11.

  When the message management server 23 detects the message voice of the mobile phone 11 corresponding to the message inquiry request from the exchange 12, the message management server 23 registers and manages the message voice in association with the telephone number of the mobile phone 11 related to the message inquiry request. A message registration management unit 61 is provided.

  The message registration management unit 61 also includes a message management table 62 for registering and managing the message voice of the cellular phone 11 for each telephone number of the cellular phone 11 in the disaster area, and a table control unit 63 for managing and controlling the message management table 62. have.

  In addition, the exchange 22 outside the disaster area 20 includes a communication path switch 51 that forms a communication path of the telephone 21 or the like to be exchanged and a control unit 52 that controls the entire exchange 22.

  Further, when the exchange 22 outside the disaster area 20 detects a normal number transmission from the telephone 21 to be exchanged and connected to the mobile phone 11 in the disaster area 10 that is a message notification source during the disaster mode, the exchange 22 in the disaster area 10 The message request is notified to the message management server 23 in order to request the message voice from the mobile phone 11 in the disaster area 10 without being connected. The message request includes the telephone number of the mobile phone 11 in the disaster area 10 that is the message notification source.

  When the message registration management unit 61 on the message management server 23 detects a message request related to the mobile phone 11 from the telephone 21 via the exchange 22 outside the disaster area 20, the message registration management unit 61 acquires the telephone number of the message notification source related to the message request. It is.

  Furthermore, when the message registration management unit 61 acquires the telephone number of the message notification source related to the message request, if the message voice corresponding to the telephone number of the message notification source has already been registered in the message management table 62, the message voice is displayed. The data is transmitted to the telephone 21 via the exchange 22 outside the disaster area 20.

  Further, the inquiry request notification unit 33 on the exchange 12 side of the disaster area 10 has been registered in the message storage unit 42 of the cellular phone 11 with respect to the cellular phone 11 to which the exchange is connected in accordance with a predetermined timing led by the exchange 12. Message inquiry requests for inquiring whether or not there is a message voice are sequentially notified.

  When the message request response unit 43 of the mobile phone 11 detects the message inquiry request from the exchange 12, if the message voice is already registered in its own message storage unit 42, the message request message is transmitted via the exchange 12 in the disaster area 10. This is to notify the management server 23.

  When the message registration management unit 61 on the message management server 23 detects the message voice of the mobile phone 11, the message registration management unit 61 registers and manages the message voice corresponding to the telephone number of the mobile phone 11.

  When the telephone 21 outside the disaster area 20 detects a normal number transmission operation to the mobile phone 11 in the disaster area 10 during the disaster mode, the telephone 21 is connected to the exchange 22 outside the disaster area 20 and is related to the mobile telephone 11 in the disaster area 10. This is connected to the message management server 23 that registers and manages the message voice corresponding to the telephone number of the message notification source, and transmits the message voice of the mobile phone 11 that has been registered to the message management server 23.

  Next, the operation of the mobile phone message system 1 according to the first embodiment will be described.

  The cellular phone 11 in the stricken area 10 registers its message voice in the message storage unit 42 in accordance with a predetermined operation.

  Further, the exchange 12 in the stricken area 10 sequentially notifies the message inquiry request to each mobile phone 11 to which the exchange 12 is connected according to a predetermined timing led by the exchange 12.

  When each mobile phone 11 detects a message inquiry request from the exchange 12, it notifies the exchange 12 in the disaster area 10 of the message voice registered in the message storage unit 42.

  Further, when the exchange 12 in the stricken area 10 detects the message voice of the mobile phone 11 corresponding to the message inquiry request, it notifies the message management server 23 of the message voice of the mobile phone 11. When the message management server 23 detects the message voice, the message management server 23 registers and manages the message voice in the message management table 62 of the message registration management unit 61 in association with the telephone number of the mobile phone 11.

  When the exchange 22 outside the disaster area 20 detects a normal number transmission operation from the telephone 21 outside the disaster area 20 to the mobile phone 11 inside the disaster area 10 during the disaster mode of the disaster area 10, the mobile telephone 11 Is sent to the message management server 23.

  When the message management server 23 detects the message request of the mobile phone 11, it determines whether or not the message voice of the mobile phone 11 has been registered in the message management table 62, and the message voice of the mobile phone 11 is registered. If it has been completed, this message voice is notified to the telephone 21 via the exchange 22.

  As a result, the user of the telephone 21 outside the disaster-stricken area 20 can listen to the message voice of the mobile phone 11 in the disaster-stricken area 10 without connecting the switch 12 in the disaster-stricken area 10.

  In the first embodiment, message inquiry requests are sequentially notified to the mobile phone 11 in the disaster area 10 led by the exchange 12 in the disaster area 10, and when the message inquiry request from the exchange 12 is detected on the mobile phone 11 side, the message When the message voice has been registered in the storage unit 42, the message voice registered in the message storage unit 42 is registered and managed in the message management server 23 in association with the mobile phone 11 via the exchange 12. As a result, since the message voice of the mobile phone 11 is registered under the initiative of the exchange 12 in the disaster area 10, communication exceeding the capability of the exchange 12 does not occur, and the message from the conventional mobile phone 11 does not occur. By suppressing unnecessary transmission related to the registration request, the burden on the exchange 12 side of the disaster area 10 can be greatly reduced.

  In the first embodiment, when there is a message notification source telephone number related to the registered mobile phone 11 in the message registration management unit 61 in the message management server 23 according to a predetermined timing led by the exchange 12 in the disaster area 10, Message inquiry requests are sequentially notified to these registered mobile telephones 11. As a result, the message inquiry request is sequentially executed under the initiative of the exchange 12 in the disaster area 10, so that the user of the mobile phone 11 in the disaster area 10 has an equal opportunity to register the message, not as fast as before, as in the past. Can be given to.

  Next, a mobile phone message system according to the second embodiment will be described. FIG. 2 is a block diagram illustrating a schematic configuration inside the mobile phone message system according to the second embodiment. The same components as those of the cellular phone message system 1 of the first embodiment are denoted by the same reference numerals, and the description of the overlapping configuration and operation is omitted.

  A cellular phone message system 1A shown in FIG. 2 includes a cellular phone 11 and an exchange 12 in a disaster area 10, a telephone 21, an exchange 22 and a message management server 23 outside the disaster area 20.

  The control unit 52 of the exchange 22 outside the disaster-stricken area 20 has a call detection unit 52A that detects a call from the telephone 21 to be exchanged and connected to the mobile phone 11 in the disaster-stricken area 10.

  Further, when the call detection unit 52A detects a call from the telephone 21 to the mobile phone 11 in the stricken area 10, the control unit 52 changes the telephone number of the mobile phone 11 to the telephone number of the message notification source and the telephone number of the telephone 21. A message request unit 52B that obtains the message notification destination telephone number and notifies the message management server 23 of a message request for requesting the message voice of the mobile phone 11 is provided. The message request includes the telephone numbers of the message notification source and the message notification destination.

  FIG. 3 is a block diagram illustrating a schematic configuration inside the message registration management unit 61 in the message management server 23 which is a main part of the mobile phone message system 1A according to the second embodiment.

  The message registration management unit 61 shown in FIG. 3 includes a message management table 62 for registering and managing message voices corresponding to the telephone numbers of the message notification source and the message notification destination, and a table control unit 63 for managing and controlling the message management table 62. have.

  The message management table 62 manages the telephone number of the message notification destination for each telephone number of the message notification source and manages the message voice for each telephone number of the message notification destination. For example, when the telephone number of the mobile phone 11 that is the message notification source is “A”, the message number “A1” is associated with the message number “A” of the message notification source, for example, the message voice “X1”, the message The message voice “X2” is managed as the notification destination “A2”, and the message voice “X3” is managed as the message notification destination “A3”.

  Furthermore, the message registration management unit 61 has a phone number detection unit 64 that detects a message notification source and a message notification destination phone number related to a message request from the message request unit 52B on the exchange 22 side.

  When the message registration management unit 61 detects the message notification source and message notification destination phone numbers related to the message request in the phone number detection unit 64, the message notification source and message notification destination phone numbers are stored in the message management table 62. It has a telephone number registration determination unit 65 that determines whether or not it has been registered.

  The message registration management unit 61 corresponds to the telephone numbers of the message notification source and the message notification destination when the telephone number of the message notification source and the message notification destination are already registered in the message management table 62 in the telephone number registration determination unit 65. A message voice registration determination unit 66 for determining whether or not the message voice to be registered has already been registered in the message management table 62.

  If the message voice registration determination unit 66 has registered the message voice corresponding to the telephone numbers of the message notification source and the message notification destination in the message management table 62, the message registration management unit 61 stores the message notification source and the message notification destination. A message voice notification unit 67 that acquires the message voice corresponding to the telephone number from the message management table 62 and notifies the telephone 21 of the acquired message voice based on the telephone number of the message notification destination.

  When the telephone number registration determining unit 65 has not registered the message notification destination and the telephone number of the message notification source in the message management table 62, the table control unit 63 detects the message notification source and message detected by the telephone number detection unit 64. The telephone number of the notification destination is registered in the message management table 62.

  Furthermore, when the message voice corresponding to the message notification source and message notification destination telephone numbers is not already registered in the message management table 62 in the message voice registration determination unit 66, the table control unit 63 sends a message-no-message message via the exchange 22. To notify the telephone 21.

  Next, the operation of the mobile phone message system 1A according to the second embodiment will be described. 4 to 6 are operation sequence diagrams briefly showing the operation of the mobile phone message system 1A of the second embodiment.

  The telephone 21 outside the disaster area 20 shown in FIG. 4 detects a normal number transmission operation to the mobile phone 11 in the disaster area 10 (step S11). It is assumed that each of the exchanges 12 and 22 recognizes the setting of the disaster mode for reducing the burden on the exchange 12 in the affected area based on the notification information when a disaster occurs.

  When the exchange 22 that exchanges and connects the telephone 21 detects the transmission of the normal number from the telephone 21 (step S12), the exchange 12 that connects the cellular phone 11 in the disaster area 10 is in the disaster mode. A message request including the telephone numbers of the message notification destination (telephone 21) and message notification source (mobile phone 11) is notified to the message management server 23 (step S13).

  When the message registration management unit 61 in the message management server 23 detects a message request from the exchange 22, the message registration management unit 61 acquires the message notification source and message notification destination phone numbers related to the message request through the telephone number detection unit 64 (step S 14). ).

  If the acquired message notification source and message notification destination phone numbers are not registered in the message management table 62 through the telephone number registration determination unit 65, the table control unit 63 in the message registration management unit 61 (step S15) The telephone numbers of the message notification source and message notification destination are registered in the message management table 62 (step S16).

  After registering the message notification source and message notification destination telephone numbers in the message management table 62, the table control unit 63 notifies the exchange 22 of a message without message (step S17), and further sends this message without message to the exchange 22. To the telephone 21 (step S18). The messageless message corresponds to, for example, voice information such as “no message” or character information. As a result, the user of the telephone 21 recognizes no message based on the no message message.

  Furthermore, the control unit 32 in the exchange 12 in the disaster area 10 notifies the message management server 23 of a message request inquiry as to whether or not there is a message request for the mobile phone 11 to be exchanged and connected according to a predetermined timing (step S19). ). The predetermined timing corresponds to the timing led by the exchange 12.

  When the message control server 63 detects a message request inquiry, the table control unit 63 on the message management server 23 side has a message request in which the message voice corresponding to the message notification source and the message notification destination is not registered in the message management table 62 (step S20). Then, the message request inquiry result including the telephone numbers of the message notification source and the message notification destination is notified to the exchange 12 in the affected area 10 (step S21).

  When the inquiry request notifying unit 33 on the exchange 12 side of the stricken area 10 detects a message request inquiry result including the telephone numbers of the message notification source and the message notification destination, at a predetermined timing led by the exchange 12 based on the message request inquiry result. Then, the message inquiry request is sequentially notified to the cellular phone 11 in the disaster area 10 which is the telephone number of the message notification source that has made the message request (step S22).

  When the message request response unit 43 on the mobile phone 11 side in the disaster area 10 detects the message inquiry request, if the message voice is not registered in the message storage unit 42 (step S23), the message voice being registered in the message storage unit 42 It is determined that there is no message, and no message is notified to the exchange 12 on the disaster area 10 side (step S24). When the exchange 12 in the stricken area 10 detects that there is no message from the mobile phone 11, it recognizes that there is no message from the mobile phone 11 and preferentially sends a message to the mobile phone 11 without a message at the next timing. An inquiry request is executed.

  Further, the guidance output unit 44 on the mobile phone 11 side displays and outputs a message request guidance including the calling number (phone number of the message notification destination) of the telephone 21 relating to the message inquiry request from the exchange 12 in the disaster area 10 (step S25), this processing operation ends. The message request guidance corresponds to, for example, guidance such as “A message inquiry is received from the phone number of XXX-XXXX”.

  As a result, the user on the mobile phone 11 side can recognize the arrival of the message request while recognizing the telephone number of the message notification destination that requested the message based on the message request guidance.

  In the process shown in FIG. 4, when a normal number transmission operation from the telephone 21 outside the disaster area 20 to the mobile phone 11 in the disaster area 10 is detected during the disaster mode, the message management server 23 is contacted through the exchange 22 outside the disaster area 20. If the message request including the message notification source and message notification destination phone numbers is notified and the message notification source and message notification destination phone numbers are not registered in the message management table 62, these phone numbers are registered. As a result, the message management server 23 can recognize the message request to the mobile phone 11 in the disaster area 10 in units of the telephone number of the message notification destination.

  In the process shown in FIG. 4, when there is a message request in the message management table 62, message request inquiries are sequentially made to each mobile phone 11 having a message request at a predetermined timing led by the switch 12 through the switch 12 in the disaster area 10. Notice. As a result, since the message request inquiry can be realized evenly with respect to the cellular phone 11 having the message request, the transmission operation of the message registration request from the conventional cellular phone is suppressed, so that the exchange 12 side of the disaster area 10 The burden can be greatly reduced.

  In the process shown in FIG. 4, when a message request inquiry is detected on the mobile phone 11 side, a message request guidance indicating that there is a message request is displayed and output if the message voice is not registered in the message storage unit 42 on the mobile phone 11 side. . As a result, based on the message request guidance, the user of the mobile phone 11 can recognize the telephone number of the message notification destination that has requested the message and can recognize the arrival of the message request.

  When the mobile phone 11 in the disaster area 10 shown in FIG. 5 is in the disaster mode (step S31), when it detects a normal number transmission operation to the other party (step S32), it outputs a message voice registration guidance (step S31). S33). The message voice registration guidance corresponds to, for example, guidance such as “Congested. Please record the message”. As a result, the user on the mobile phone 11 side can recognize the start of message voice registration based on the message voice registration guidance.

  After the message voice registration guidance is output, the cellular phone 11 executes a registration operation of the message voice in the message storage unit 42 (step S34). In the message storage unit 42, the message voice can be registered for each telephone number of the other party, that is, the message notification destination in response to the normal number transmission operation in step S32. That is, the message storage unit 42 can register different message voices for each telephone number of the message notification destination.

  The control unit 32 in the exchange 12 in the stricken area 10 notifies the message management server 23 of a message request inquiry as to whether or not there is a message request to the mobile phone 11 to which the mobile phone 11 is connected to be exchanged according to a predetermined timing (step S35). ). The predetermined timing corresponds to the timing led by the exchange 12.

  When the table control unit 63 on the message management server 23 detects a message request inquiry from the exchange 12, there is a message request in the message management server 23 in which the message voice corresponding to the message notification source and the message notification destination is unregistered. (Step S36), the message request inquiry result including the telephone numbers of the message notification source and message notification destination is notified to the exchange 12 in the disaster area 10 (Step S37).

  When the inquiry request notification unit 33 on the exchange 12 side in the disaster area 10 detects the message request inquiry result including the message notification source and the message notification destination telephone number, the message notification with the message request is made based on the message request inquiry result. The message inquiry request is sequentially notified to the cellular phone 11 in the affected area 10 which is the original telephone number (step S38).

  When the message request response unit 43 on the cellular phone 11 side in the disaster area 10 detects the message inquiry request, if there is a message voice being registered in the message storage unit 42 (step S39), the message registered in the message storage unit 42 It is determined that there is a voice, and the message voice being registered in the message storage unit 42 is notified to the exchange 12 on the disaster area 10 side (step S40). Note that this message voice includes the telephone numbers of the message notification source and the message notification destination.

  When detecting the message voice corresponding to the message inquiry request of the mobile phone 11, the control unit 32 of the exchange 12 on the disaster area 10 side notifies the message management server 23 of the message voice (step S41).

  When the table control unit 63 in the message management server 23 detects the message voice, the table control unit 63 determines whether or not the message notification source and message notification destination telephone numbers related to the message voice have been registered in the message management table 62. . When there is a message notification source and message notification destination telephone number, the table control unit 63 registers the message voice corresponding to the message notification source and message notification destination telephone numbers in the message management table 62 (step S42). In addition, when there is no message notification source and message notification destination phone numbers related to the message voice, the table control unit 63 registers the message notification source and message notification destination phone numbers related to the message voice in the message management table 62. At the same time, the message voice is registered in association with the telephone numbers of the message notification source and the message notification destination.

  After registering the message voice in the message management table 62 in association with the message notification source and message notification destination telephone numbers, the table control unit 63 notifies the exchange 22 that manages the message notification destination telephone 21 of message registration completion. (Step S43). Further, when the exchange 22 detects the completion of message registration, it notifies the message notification destination telephone 21 of completion of message registration (step S44), and ends the processing operation shown in FIG. As a result, the user of the message notification destination telephone 21 can recognize that the message voice addressed to himself / herself has been registered based on the completion of message registration.

  In the processing shown in FIG. 5, when a message voice is input in response to a normal number transmission operation to the other party during the disaster mode on the cellular phone 11 side in the disaster area 10, the other party's telephone number, that is, the telephone number of the message notification destination The message voice is registered in the message storage unit 42 in association with. As a result, the user of the mobile phone 11 can register a different message voice for each message notification destination telephone number in the message storage unit 42.

  In the processing shown in FIG. 5, when a message request inquiry led by the exchange 12 is detected on the mobile phone 11 side, if the message voice is already registered in the message storage unit 42 on the mobile phone 11 side, the message voice is sent via the exchange 12. The message management server 23 is notified, and the message management table 62 in the message management server 23 registers the message voice in association with the telephone numbers of the message notification source and the message notification destination. As a result, since the message voice of the mobile phone 11 is registered in units of the telephone number of the message notification destination led by the switch 12 on the disaster area 10 side, the burden on the switch 12 on the disaster area 10 side can be greatly reduced.

  In the process shown in FIG. 5, when the message voice is registered and managed in the message management table 62 of the message management server 23 in association with the message notification destination and the telephone number of the message notification source, the message registration completion is notified to the message notification destination telephone 21. Notice. As a result, the user of the telephone 21 can recognize the completion of the message voice registration addressed to himself / herself based on the message registration completion.

  In addition, when the telephone 21 outside the disaster area 20 shown in FIG. 6 detects a normal number transmission operation to the mobile phone 11 in the disaster area 10 (step S51), it notifies the exchange 22 of the normal number transmission to the mobile telephone 11 (step S51). S52).

  When the exchange 22 outside the stricken area detects a normal number transmission to the mobile phone 11, the exchange 12 that exchanges and connects the mobile phone 11 is in the disaster mode, so that the mobile phone 11, that is, the message notification source, and this transmission are involved. The message management server 23 is notified of a message request including the telephone number 21, that is, the message notification destination telephone number (step S53).

  When the message registration management unit 61 in the message management server 23 detects the message request, the message registration management unit 61 acquires the message notification source and message notification destination phone numbers related to the message request through the telephone number detection unit 64 (step S54).

  When the acquired message notification source and message notification destination telephone numbers are already registered in the message management table 62 through the telephone number registration determination unit 65 (step S55), the table control unit 63 in the message registration management unit 61 Through the voice registration determination unit 66, it is determined whether or not the message voice corresponding to the telephone numbers of the message notification source and the message notification destination has been registered in the message management table 62.

  Furthermore, when the message voice corresponding to the telephone numbers of the message notification source and the message notification destination has already been registered in the message management table 62 (step S56), the table control unit 63 sets the message notification destination and the telephone number of the message notification source. The message voice corresponding to is acquired (step S57).

  When the table control unit 63 acquires the message voice corresponding to the message notification destination and the telephone number of the message notification source, the table control unit 63 notifies the message voice to the exchange 22 (step S58), and further sends the message voice from the exchange 22 to the telephone 21. Is reproduced and output (step S59).

  Furthermore, when the message notification destination telephone 21 detects the message voice, the message voice is output (step S60), and the processing operation shown in FIG. 6 is terminated. The user of the telephone 21 can listen to the message voice of the mobile phone 11 addressed to him / herself.

  In the process shown in FIG. 6, when a normal number transmission operation from the telephone 21 outside the disaster area 20 to the mobile phone 11 in the disaster area 10 in the disaster mode is detected, the message management server 23 is contacted through the exchange 22 outside the disaster area 20. If a message request including the message notification source and message notification destination phone numbers is notified, and the message voice corresponding to the message notification source and message notification destination phone numbers is already registered in the message management table 62, this message voice Is transmitted to the telephone 21. As a result, the user of the telephone 21 can easily listen to the message voice of the mobile phone addressed to himself / herself by the normal number transmission operation without requiring a complicated special operation like the conventional disaster message dial.

  In the second embodiment, the message inquiry request is sequentially notified to the mobile phone 11 led by the exchange 12 in the stricken area 10, and when the message inquiry request from the exchange 12 is detected on the portable phone 11 side, the message storage unit 42 stores the message inquiry request. If the message voice has already been registered, the message voice registered in the message storage unit 42 is registered and managed in the message management server 23 via the exchange 12 in association with the telephone numbers of the message notification source and the message notification destination. As a result, since the message voice of the mobile phone 11 is registered under the initiative of the exchange 12 in the stricken area 10, communication exceeding the capacity of the exchange 12 does not occur, and the message registration from the mobile phone as in the past is not performed. By suppressing unnecessary transmissions related to requests, the burden on the exchange 12 side of the stricken area 10 can be greatly reduced.

  Further, in the second embodiment, the message notification source and the message notification destination telephone numbers registered in the message registration management unit 61 with respect to the message management server 23 according to the timing of the exchange 12 on the disaster area 10 side. In this case, the inquiry request is sequentially notified to the mobile phone 11 which is the telephone number of the registered message notification source. As a result, since the message inquiry request is sequentially executed under the initiative of the exchange 12, the opportunity to register the message of the user of the mobile phone 11 in the disaster area 10 can be given evenly rather than as fast as the conventional one.

  Further, in the second embodiment, when the exchange 22 detects a normal number transmission from the telephone 21 outside the disaster area 20 to the mobile phone 11 in the disaster area 10, the message notification source and message notification destination telephone numbers related to the transmission are determined. Notification is made in the message management server 23, and it is determined whether or not these message notification source and message notification destination telephone numbers have already been registered in the message management server 23. Further, on the message management server 23 side, when the telephone numbers of the message notification source and the message notification destination are not registered, the telephone numbers of the message notification source and the message notification destination are registered and managed in the message management server 23. As a result, the message management server 23 can easily register the message voice by using the calling number and the called number in the normal number calling operation without requiring a special operation such as calling a special number such as a message dial at the time of disaster as in the past. Can manage.

  Further, in the second embodiment, when the message notification source and the telephone number of the message notification destination are registered in the message registration management unit 61 with respect to the message management server 23 according to a predetermined timing, these registered message notification sources are registered. For each mobile phone 11, the inquiry request including the telephone number of the message notification destination is sequentially notified under the initiative of the exchange 12 in the disaster area 10. As a result, since the message inquiry request is sequentially executed by the switch 12, the user of the mobile phone 11 in the stricken area 10 is given the opportunity to register the message evenly rather than as fast as the conventional one. Of course, the user on the mobile phone 11 side can recognize the telephone number of the telephone 21 that is the message notification destination.

  In the second embodiment, when the message voice of the mobile phone 11 corresponding to the message inquiry request is detected on the message management server 23 side, the message voice is associated with the message notification source and message notification destination telephone numbers related to the message inquiry request. Manage registration. As a result, different message voices can be registered and managed for each telephone number of the message notification destination.

  In the second embodiment, when the message voice corresponding to the telephone numbers of the message notification source and the message notification destination has already been registered in the message management server 23, the message voice is exchanged and connected to the telephone 21 as the message notification destination. The message is transmitted to the telephone 21 to which the message is notified via the exchange 22. As a result, the communication with the exchange 12 in the disaster area 10 is suppressed, and the message voice is directly acquired from the message management server 23 via the exchange 22 outside the disaster area 20 on the telephone 21 side, so that the exchange in the disaster area 10 is obtained. The burden on the 12 side can be greatly reduced.

  Further, in the second embodiment, when the message voice corresponding to the message notification source and message notification destination telephone numbers is not registered in the message management server 23, the message notification is made via the exchange 22 that exchanges and connects the message notification destination telephone 21. A message-less message is transmitted to the previous telephone set 21. As a result, communication with the exchange 12 in the stricken area 10 is suppressed, and a message no message is directly obtained from the message management server 23 via the exchange 22 outside the stricken area 20 on the telephone 21 side. The burden on the exchange 12 side can be greatly reduced, and message voice unregistered can be recognized.

  Further, in the second embodiment, when the message voice is registered and managed in the message management table 62 in association with the message notification source and message notification destination telephone numbers related to the message inquiry request from the exchange 12 in the disaster area 10, the message notification is performed. The message registration completion is transmitted to the message notification destination telephone 21 via the exchange 22 that exchanges and connects the previous telephone 21. As a result, communication with the exchange 12 in the disaster area 10 is suppressed, and the message registration completion is directly acquired from the message management server 23 via the exchange 22 outside the disaster area 20 on the telephone 21 side. The burden on the exchange 12 side can be greatly reduced, and the completion of message voice registration can be recognized.

  In the second embodiment, when a message inquiry request from the exchange 12 in the disaster area 10 is detected on the mobile phone 11 side, a message registration request guidance is output when no message voice is registered in the message storage unit 42. . As a result, the user of the mobile phone 11 in the stricken area 10 can prompt message voice registration based on the message registration request guidance.

  In the second embodiment, the message inquiry request is sequentially notified to the mobile phone 11 having the message request through the inquiry request notification unit 33 on the exchange 12 side based on the message inquiry result. Regardless of the presence or absence of a message request, the message inquiry request may be sequentially executed with respect to the mobile phone 11 exchanged and connected to the mobile phone 11 in this case. Can be given a message voice registration opportunity.

Similarly, based on the message inquiry result, the mobile phone 11 that has received the message request is notified of the message inquiry request with priority, and then the mobile phone 11 in the disaster area 10 that has not received the message request. Alternatively, message inquiry requests may be sequentially notified. In this case, message voice registration opportunities can be equally given to the user of the mobile phone 11 in the disaster area 10.

  In the second embodiment, different message voices can be registered for each message notification destination telephone number in the message storage unit 42 in the mobile phone 11, but it goes without saying that the same message voice may be registered. Yes.

  In the second embodiment, when the message voice is registered in the message management table 62 in step S42 shown in FIG. 5, the message registration completion is notified to the message notification destination telephone 21, but as it is, Needless to say, the message voice may be transmitted to the telephone 21 of the message notification destination.

  In the second embodiment, when a message inquiry request from the exchange 12 in the stricken area 10 is detected on the mobile phone 11 side, a message registration request guidance is output when the message voice is not registered in the message storage unit 42. Thus, the user is prompted to register the message voice. For example, when the message inquiry request from the exchange 12 is detected on the mobile phone 11 side, the number of times when the message voice is not registered in the message storage unit 42. When the count reaches the predetermined number, the registration operation of the message voice to the message storage unit 42 may be started without performing the message voice registration start operation on the mobile phone 11 side. . In this case, the user of the mobile phone 11 in the stricken area 10 can automatically start the registration operation of the message voice in the message storage unit 42 without performing the message registration start operation.

  Similarly, for example, when a message inquiry request including the telephone number of the message notification destination telephone 21 of the mobile phone 11 is detected from the exchange 12 in the disaster area 10, the message voice is not registered in the message storage unit 42. When the telephone number of the telephone 21 to which the message is notified is a specific telephone number, for example, a family telephone number, the message voice message storage unit 42 can be operated without executing the message voice registration start operation on the mobile phone 11 side. The registration operation may be started. In this case, the user of the mobile phone 11 in the stricken area 10 can automatically start the registration operation of the message voice in the message storage unit 42 without performing the message registration start operation.

  In the above embodiment, the mobile phone 11 exchanged and connected to the exchange 12 in the disaster area 10 has been described as an example. However, a fixed telephone or an IP telephone may be used, and similarly, the exchange 22 outside the disaster area 20 may be connected to the exchange 22. Needless to say, the same effect can be obtained by using the telephone 21 to be connected for exchange, the IP telephone, the mobile telephone or the like.

  The embodiment has been described above, but the scope of the technical idea of the present application is not limited by the present embodiment, and various implementations are possible without departing from the scope of the technical idea described in the claims. It goes without saying that examples are feasible. Moreover, the effect described in the present Example is not limited to this.

  Of course, all or some of the processes described as being automatically performed among the various processes described in this embodiment can be performed manually, and vice versa. It goes without saying that all or part of the processing described as being possible can be performed automatically. Further, it goes without saying that the processing procedure, control procedure, specific name, information including various data and parameters described in the present embodiment can be appropriately changed unless otherwise specified.

  In addition, each component of each device illustrated is functionally described, and is not necessarily physically configured as illustrated, and a specific aspect of each device is illustrated. Needless to say, it cannot be limited.

  Further, various processing functions performed in each apparatus are performed on a CPU (Central Processing Unit), (or a micro computer such as an MPU (Micro Processing Unit), MCU (Micro Controller Unit), etc.), or on the same CPU (or MPU, MCU). It goes without saying that all or any part of the program may be executed on a program that is analyzed and executed by a microcomputer).

  The following supplementary notes are further disclosed with respect to the embodiments including the above examples.

(Additional remark 1) It has the exchange apparatus which exchanges and connects the call terminal device in a specific area, The message management server which connects with the said exchange device and manages the message | voice voice of the said call terminal device,
The exchange device is
According to a predetermined timing, having a query request notification unit that sequentially notifies a message query request to the call terminal device in the specific area,
The call terminal device is:
A message storage unit for registering a message voice according to a predetermined operation;
When the message inquiry request from the exchange device is detected, if a message voice is already registered in the message storage unit, a message for notifying the message management server of the message voice registered in the message storage unit via the exchange device A request response unit,
The message management server
When a message voice of the call terminal device corresponding to the message inquiry request is detected, a message registration management unit that registers and manages the message voice in association with the call terminal device related to the message inquiry request is provided. Call message system.

(Supplementary Note 2) The inquiry request notification unit
In response to the predetermined timing, when there are registered message inquiry target call terminal devices in the message registration management unit on the message management server side, the inquiry request is sequentially notified to these registered call terminal devices. The call message system according to supplementary note 1, characterized by:

(Appendix 3) The exchange device other than the specific area is
When detecting a call from the message notification destination call terminal device to be exchanged to the message notification source call terminal device in the specific area, the telephone number of the message notification destination call terminal device and the message notification source call terminal device A telephone number notification unit for notifying the message management server of the telephone number of
The message registration management unit on the message management server side is:
A telephone number registration determination unit that determines whether or not the message notification destination and the message notification source telephone number have been registered when the message notification destination and the message notification source telephone number are detected from the telephone number notification unit; Have
The telephone number registration determination unit registers and manages the message notification destination and the telephone number of the message notification source when the message notification destination and the telephone number of the message notification source are not registered. Call message system.

(Supplementary Note 4) The inquiry request notifying unit
Depending on the predetermined timing, if there is a registered message notification destination and a telephone number of the message notification source in the message registration management unit on the message management server side, for each call terminal device of these registered message notification sources The call message system according to appendix 3, wherein the inquiry request including the telephone number of the message notification destination is sequentially notified.

(Supplementary Note 5) The message registration management unit
When the message voice of the call terminal device corresponding to the message inquiry request is detected, the message voice is registered and managed in association with the message notification destination and the telephone number of the message notification source related to the message inquiry request. The call message system according to supplementary note 3 or 4, which is a feature.

(Appendix 6) The message registration management unit
When the message notification destination and the message notification source phone number are detected from the phone number notification unit, the message notification destination and the message notification source phone number are registered in the phone number registration determination unit. A message voice registration determination unit that determines whether or not a message voice corresponding to the notification destination and the telephone number of the message notification source has been registered;
When the message voice corresponding to the message notification destination and the telephone number of the message notification source has already been registered in the message voice registration determination unit, this message voice is exchanged with the call terminal device of the message notification destination. The call message system according to appendix 5, wherein the call message system transmits the message to the call terminal device of the message notification destination.

(Appendix 7) The message registration management unit
When the message voice corresponding to the message notification destination and the telephone number of the message notification source is not registered in the message voice registration determination unit, the message notification is made via an exchange device that exchanges and connects the call terminal device of the message notification destination The call message system according to appendix 6, wherein a message without message voice is transmitted to the previous call terminal device.

(Appendix 8) The message registration management unit
When the message voice is registered and managed in association with the telephone numbers of the message notification source and the message notification destination related to the message inquiry request, the message notification destination is transmitted via an exchange device that exchanges and connects the call terminal device of the message notification destination. 6. The call message system according to appendix 5, wherein a message voice registration completion message is transmitted to the call terminal device.

(Supplementary note 9)
The telephone call according to claim 1, further comprising: a guidance output unit that outputs a message registration request guidance when the message inquiry request is detected by the message request response unit and a message voice is not registered in the message storage unit. Message system.

(Supplementary note 10)
When the message request response unit detects the message inquiry request, it counts the number of times when the message voice is not registered in the message storage unit, and when the count number continues and reaches a predetermined number of times, The call message system according to appendix 9, wherein a registration operation to the message storage unit is started.

(Appendix 11) The call terminal device
When a message inquiry request including a message notification destination telephone number of the call terminal device is detected in the message request response unit, a message voice is not registered in the message storage unit, and the message notification destination telephone number is The call message system according to appendix 9, characterized in that in the case of a specific telephone number, an operation of registering the message voice in the message storage unit is started.

(Supplementary note 12) Call message registration method for call message system, comprising: an exchange device for exchanging and connecting call terminal devices in a specific area; and a message management server for connecting the exchange device and managing the message voice of the call terminal device Because
Inquiry request notification step of sequentially notifying the message inquiry request to the call terminal device in the specific area according to a predetermined timing,
When the message inquiry request is detected, if a message voice is already registered in the message storage unit in the call terminal device, a message for notifying the message management server of the message voice registered in the message storage unit via the exchange device A request response step;
When a message voice of the call terminal device corresponding to the message inquiry request is detected, a message registration management step of registering and managing the message voice in the message management server in association with the call terminal device related to the message inquiry request; Call message registration method characterized by including.

DESCRIPTION OF SYMBOLS 1 Cellular phone message system 1A Cellular phone message system 10 Disaster area 11 Mobile phone 12 Switch 20 Outside disaster area 21 Telephone 22 Switch 23 Message management server 31 Call path switch 32 Control section 33 Inquiry request notification section 41 Operation section 42 Message storage section 43 Message request response unit 44 Guidance output unit 45 Terminal control unit 51 Communication path switch 52 Control unit 52A Call detection unit 52B Message request unit 61 Message registration management unit 62 Message management table 63 Table control unit 64 Telephone number detection unit 65 Telephone number registration determination Section 66 Message voice registration determination section 67 Message voice notification section

Claims (7)

An exchange device that exchanges and connects call terminal devices in a specific area, and a message management server that connects to the exchange device and manages the message voice of the call terminal device;
The exchange device is
According to a predetermined timing, having a query request notification unit that sequentially notifies a message query request to the call terminal device in the specific area,
The call terminal device is:
A message storage unit for registering a message voice according to a predetermined operation;
When the message inquiry request from the exchange device is detected, if a message voice is already registered in the message storage unit, a message for notifying the message management server of the message voice registered in the message storage unit via the exchange device A request response unit,
The message management server
Upon detecting a message voice of the speaking terminal device corresponding to the message inquiry request, in association with the call terminal apparatus according to the message inquiry request to have the message registration management unit which registers and manages the message sound,
The exchange device other than the specific area is
When detecting a call from the message notification destination call terminal device to be exchanged to the message notification source call terminal device in the specific area, the telephone number of the message notification destination call terminal device and the message notification source call terminal device A telephone number notification unit for notifying the message management server of the telephone number of
The message registration management unit on the message management server side is:
A telephone number registration determination unit that determines whether or not the message notification destination and the message notification source telephone number have been registered when the message notification destination and the message notification source telephone number are detected from the telephone number notification unit; And the telephone number registration determination unit registers and manages the message notification destination and the telephone number of the message notification source when the message notification destination and the telephone number of the message notification source are not registered. Call message system. The inquiry request notification unit
In response to the predetermined timing, when there are registered message inquiry target call terminal devices in the message registration management unit on the message management server side, the inquiry request is sequentially notified to these registered call terminal devices. call message system of claim 1, wherein the. The message registration management unit
When the message voice of the call terminal device corresponding to the message inquiry request is detected, the message voice is registered and managed in association with the message notification destination and the telephone number of the message notification source related to the message inquiry request. The call message system according to claim 1 or 2, characterized in that The message registration management unit
When the message notification destination and the message notification source phone number are detected from the phone number notification unit, the message notification destination and the message notification source phone number are registered in the phone number registration determination unit. A message voice registration determination unit that determines whether or not a message voice corresponding to the notification destination and the telephone number of the message notification source has been registered;
When the message voice corresponding to the message notification destination and the telephone number of the message notification source has already been registered in the message voice registration determination unit, this message voice is exchanged with the call terminal device of the message notification destination. 4. The call message system according to claim 3 , wherein the message is transmitted to the call terminal device of the message notification destination. The message registration management unit
When the message voice corresponding to the message notification destination and the telephone number of the message notification source is not registered in the message voice registration determination unit, the message notification is made via an exchange device that exchanges and connects the call terminal device of the message notification destination The call message system according to claim 4, wherein a message without message voice is transmitted to a previous call terminal device. The call terminal device is:
2. The guidance output unit according to claim 1 , further comprising: a guidance output unit that outputs a message registration request guidance when the message request is detected by the message request response unit and a message voice is not already registered in the message storage unit. Call message system. A call message registration method for a call message system comprising: an exchange device that exchanges and connects call terminal devices in a specific area; and a message management server that connects the exchange device and manages the message voice of the call terminal device,
According to a predetermined timing, sequentially notify the message inquiry request to the call terminal device in the specific area ,
When the message inquiry request is detected, if the message voice is already registered in the message storage unit in the call terminal device, the message management server notifies the message management server of the message voice registered in the message storage unit ,
When the message voice of the call terminal device corresponding to the message inquiry request is detected, the message voice is registered and managed in the message management server in association with the call terminal device related to the message inquiry request ,
Upon detecting a call from the message notification destination call terminal device exchanged and connected by the exchange device other than the specific area to the message notification source call terminal device in the specific area, the telephone number of the message notification destination call terminal device And the telephone number of the call terminal device of the message notification source is notified to the message management server,
Upon detecting the message notification destination and the message notification source telephone number, it is determined whether or not these message notification destination and message notification source telephone number are registered,
When the telephone number of the message notification destination and the message notification source is not registered, the message notification destination and the telephone number of the message notification source are registered and managed in the message management server.
A call message registration method characterized by executing processing .

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