JP5353979B2 - Automatic transaction equipment - Google Patents

Description

  The present invention relates to an automatic transaction apparatus.

  Recently, automatic transaction apparatuses represented by ATM (Automated Teller Machine) of financial institutions are installed in various places such as banks, station premises, and convenience stores. The customer can perform transactions such as deposit, withdrawal and balance inquiry by performing various operations on the display screen displayed on the automatic transaction apparatus.

  In such an automatic transaction apparatus, in addition to the customer operation unit where the customer performs transaction operations, the clerk performs clerk operations such as operations for turning on / off the power switch of the automatic transaction apparatus, cash examination, and collection. An operation unit for clerk is installed.

  Automatic transaction equipment is divided into a rear maintenance type and a front maintenance type. As described in Patent Document 1 below, the rear maintenance type is configured such that the clerk operation unit is provided on the back side of the automatic transaction apparatus and cannot be used by general customers. In the front maintenance type, an operation unit for an attendant is provided at the lower front portion of the automatic transaction apparatus and is usually covered with a lid.

JP-A-5-2678

  However, providing the staff operating unit separately from the customer operating unit is problematic in terms of cost. That is, since the operation unit for clerk and the operation unit for customer are usually operation display devices such as touch panel type, it is necessary to implement a plurality of operation display devices with one automatic transaction device, which is costly. It was.

  Therefore, the present invention has been made in view of the above problems, and an object of the present invention is to provide a new and improved operation display unit for a customer that can be used for both customer operation and staff operation. It is to provide an automatic transaction apparatus.

In order to solve the above-described problems, according to an aspect of the present invention, an operation display unit that displays a customer operation screen, a device door that opens and closes a cash processing unit, and an automatic transaction device that is provided on the device door A small door that covers the power switch or the key cylinder, a detection unit that detects opening and closing of the small door, and when the detection unit detects that the small door has been opened, the clerk operation screen is displayed on the operation display unit. There is provided an automatic transaction apparatus including a control unit that performs control to be displayed on the screen .

  As described above, according to the present invention, the customer operation display unit can be used for both customer operation and staff operation.

It is explanatory drawing which showed the structure of the automatic transaction system which is embodiment of this invention. It is a figure for demonstrating the conventional automatic transaction apparatus. It is a block block diagram of the automatic transaction apparatus by the 1st Embodiment of this invention. 1 is an external view of an automatic transaction apparatus according to a first embodiment of the present invention. It is a flowchart which shows the display control process by the 1st Embodiment of this invention. It is a block block diagram of the automatic transaction apparatus by the 2nd Embodiment of this invention. It is an external view of the automatic transaction apparatus by the 2nd Embodiment of this invention. It is a flowchart which shows the display control process by the 2nd Embodiment of this invention. It is a block block diagram of the automatic transaction apparatus by the 3rd Embodiment of this invention. It is an external view of the automatic transaction apparatus by the 3rd Embodiment of this invention. It is a flowchart which shows the display control process by the 3rd Embodiment of this invention. It is a block block diagram of the automatic transaction apparatus by the 4th Embodiment of this invention. It is an external view of the automatic transaction apparatus by the 4th Embodiment of this invention. It is a flowchart which shows the display control process by the 4th Embodiment of this invention. It is a block block diagram of the automatic transaction apparatus by the 5th Embodiment of this invention. It is an external view of the automatic transaction apparatus by the 5th Embodiment of this invention. It is a flowchart which shows the control processing by the 5th Embodiment of this invention. It is a block block diagram of the automatic transaction apparatus by the 6th Embodiment of this invention. It is an external view of the automatic transaction apparatus by the 6th Embodiment of this invention. It is a flowchart shown about the power supply ON / OFF process of the automatic transaction apparatus by the 6th Embodiment of this invention.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings. In addition, in this specification and drawing, about the component which has the substantially same function structure, duplication description is abbreviate | omitted by attaching | subjecting the same code | symbol.

  In the present specification and drawings, a plurality of components having substantially the same functional configuration may be distinguished by adding different alphabets after the same reference numeral. For example, a plurality of configurations having substantially the same functional configuration are distinguished as in automatic transaction apparatuses 1-1a to 1-1c as necessary. However, when it is not necessary to particularly distinguish each of a plurality of constituent elements having substantially the same functional configuration, only the same reference numerals are given. For example, when it is not necessary to distinguish the automatic transaction apparatuses 1-1a to 1-1c, they are simply referred to as automatic transaction apparatuses 1-1.

Further, the present invention can be implemented in various forms as will be described in detail in the present specification. Here, the automatic transaction apparatus 1 according to the embodiment of the present invention is:
(A) an operation display unit (customer operation display unit 6) for displaying a customer operation screen;
(B) a recognition unit (small door opening / closing detection sensor 16, key detection sensor 19, device door opening / closing detection sensor 22, recognition unit 28) for recognizing an attendant;
(C) a control unit (13) that performs control to display a clerk operation screen on the operation display unit according to a recognition result by the recognition unit;
Is provided.

  About such an automatic transaction apparatus 1, after describing the outline | summary of the automatic transaction system using the automatic transaction apparatus 1, each embodiment is described.

<1. Overview of automatic transaction system>
FIG. 1 is an explanatory diagram showing a configuration of an automatic transaction system according to an embodiment of the present invention. As shown in FIG. 1, the automatic transaction system includes a plurality of automatic transaction apparatuses 1-1 a and 1-1 b, a dedicated network 51, and a financial institution host 53. In FIG. 1, a plurality of automatic transaction apparatuses 1-1 according to a first embodiment to be described later are listed as an example of the automatic transaction apparatus. Hereinafter, since it is not necessary to distinguish each of the automatic transaction apparatuses 1-1a and 1-1b, only the same reference numerals are given and described. Similarly, the components of the automatic transaction apparatuses 1-1a and 1-1b shown in FIG.

  The automatic transaction apparatus 1-1 is a customer operation type terminal that executes money transactions based on operations by customers of financial institutions. The automatic transaction apparatus 1-1 is installed in various facilities such as a financial institution's store, a convenience store, a station premises, a hotel, a hospital, an amusement park, a restaurant, and an office building.

  The automatic transaction apparatus 1-1 includes a card reading / writing unit 2, a passbook reading / printing unit 3, a banknote depositing / dispensing unit 4, a coin depositing / withdrawing unit 5, and a customer operation display unit 6. The card reading / writing unit 2 inserts and discharges a customer's cash card, reads information from the inserted card, and writes information to the inserted card. Further, the card reading / writing unit 2 according to the present embodiment also inserts and discharges the attendant's ID card.

  The passbook reading / printing unit 3 inserts and discharges the passbook of the customer, reads information from the inserted passbook, and prints information on the inserted passbook. Further, the coin deposit / withdrawal unit 5 processes the coins deposited from the coin deposit port by the customer, and dispenses the coin of the amount designated at the coin withdrawal port to the customer. The coin deposit / withdrawal part 5 shown in FIG. 1 is a coin deposit / withdrawal port part, and the main body part (unit) of the coin deposit / withdrawal part 5 having a denomination coin cassette, a discrimination part, etc. is an automatic transaction apparatus. 1-1. Moreover, the banknote depositing / withdrawing part 4 processes the banknote deposited from the banknote depositing port by the customer, and withdraws the banknote of the amount specified to the banking dispensing port for the customer. Note that the banknote depositing / withdrawing unit 4 shown in FIG. 1 is a banknote depositing / withdrawing port part, and the main body part (unit) of the banknote depositing / dispensing unit 4 having a denomination-type banknote cassette, a discrimination unit, etc. 1-1.

  The customer operation display unit 6 includes a function as a display unit that displays a guidance screen for an operation by a customer and a customer operation unit that detects a customer operation. The function as the display unit is realized by, for example, a CRT (Cathode Ray Tube) display device, a liquid crystal display (LCD) device, or an OLED (Organic Light Emitting Diode) device. Moreover, the function as a customer operation part is implement | achieved by the touch panel, for example. 1 shows an example in which the functions of the display unit and the customer operation unit are integrally configured in the automatic transaction apparatus 1, the functions of the display unit and the customer operation unit may be configured separately. .

  In addition, the customer operation display unit 6 according to the present embodiment includes functions as a display unit that displays a guidance screen for operations by an attendant and an attendant operation unit that detects an attendant operation. In the present specification, the term “clerk” is a general term for maintenance personnel who perform maintenance / inspection work, etc., and bank employees who perform cash inspection, collection, replenishment work, and the like.

  Moreover, the automatic transaction apparatus 1-1 by this embodiment has the key cylinder 11 of the apparatus door 9, the small door 10, and the small door 10, as shown in FIG. These will be described in detail in the first embodiment described later.

  The dedicated network 51 is a network of a financial institution, and is configured by, for example, an IP-VPN (Internet Protocol-Virtual Private Network). The financial institution host 53 can communicate with the automatic transaction apparatus 1-1 through the dedicated network 51.

  The financial institution host 53 controls various transactions by communicating with the automatic transaction apparatus 1-1 through the dedicated network 51. For example, the financial institution host 53 authenticates a customer who operates the automatic transaction apparatus 1-1, or performs a financial transaction (account transaction processing) such as payment or transfer instructed by the customer in the automatic transaction apparatus 1-1. Or run. The financial institution host 53 manages customer information (account ledger) such as account number, personal identification number, name, address, age, date of birth, telephone number, occupation, family structure, annual income, and deposit balance.

(Process leading to the present invention)
The outline of the automatic transaction system has been described above. As described above, clerk work such as inspection, maintenance, and cash scrutiny of an automatic transaction apparatus is performed using the clerk operation unit and the function of the display unit for guiding the clerk work. Conventionally, however, these functions have been provided in the apparatus separately from the customer operation display unit, and various problems have occurred. Hereinafter, a specific description will be given with reference to FIG.

  FIG. 2 is a diagram for explaining a conventional automatic transaction apparatus. As shown in FIG. 2, the conventional front maintenance type automatic transaction apparatus 100 includes a card reading / writing unit 102, a passbook reading / printing unit 3, a banknote deposit / withdrawal unit 4, a coin deposit / withdrawal unit 5, and a customer operation display unit 106. Is provided. The bankbook reading / printing unit 3, the banknote depositing / withdrawing unit 4, and the coin depositing / withdrawing unit 5 are as described above. The card reading / writing unit 102 inserts and discharges the customer's cash card. The customer operation display unit 106 also accepts customer operations and displays a customer operation screen.

  Further, as shown in FIG. 2, the conventional automatic transaction apparatus 100 is provided with a device door 40 at the lower part of the front surface of the device, and a staff operation display unit 42 and a power switch 44 are provided on the back side of the device door 40. When the apparatus door 40 is opened, as shown in FIG. 2, the units such as the banknote deposit / withdrawal unit 4, the coin deposit / withdrawal unit 5 and the control unit 13 in the automatic transaction apparatus are exposed and can be accessed.

  Thus, the conventional automatic transaction apparatus 100 has a problem in terms of cost because it is necessary to provide operation display devices for customer operation and clerk operation, respectively.

  Further, in the front maintenance type automatic transaction apparatus as shown in FIG. 2, the clerk operation display unit 42 needs to be arranged at a position where the customer cannot touch. As a result, as shown in FIG. In many cases, the display unit 42 is disposed on the back side of the device door 40 provided on the front surface of the device. Therefore, the clerk needs to open the apparatus door only by turning the power switch 44 ON / OFF. However, for this reason, each unit of the cash processing unit such as the banknote depositing / withdrawing unit 4 and the coin depositing / withdrawing unit 5 inside the apparatus can be directly accessed, and there is a problem in terms of crime prevention.

  Then, it came to create the automatic transaction apparatus by embodiment of this invention focusing on the said situation. In the automatic transaction apparatus according to the embodiment of the present invention, the clerk operation can be shared by the customer operation display unit. Hereinafter, such an embodiment of the present invention will be described in detail.

<2. Each embodiment>
As described above, the automatic transaction apparatus according to the embodiment of the present invention also uses the customer operation display unit 6 as the clerk operation display unit. Specifically, the automatic transaction apparatus according to the present embodiment performs control to display the clerk operation screen on the operation display unit for customer operation according to the recognition result by the recognition unit that recognizes the clerk. Hereinafter, it will be described in detail with reference to a plurality of embodiments.

[2-1. First Embodiment]
The automatic transaction apparatus 1-1 according to the first embodiment of the present invention includes a small door, a small door opening / closing detection unit (recognition unit), and an operation display unit for customer operation according to detection results of the small door opening / closing detection unit. Has a control unit for controlling the operation display unit to display the clerk operation screen. Thereby, in 1st Embodiment, it is not necessary to provide the operation display part only for an attendant operation, and cost reduction is realizable. The automatic transaction apparatus 1-1 according to the present embodiment will be described in detail below with reference to FIGS.

(Configuration of the first embodiment)
FIG. 3 is a block diagram of the automatic transaction apparatus 1-1 according to the first embodiment of the present invention. As shown in FIG. 3, the automatic transaction apparatus 1-1 includes a card reading / writing unit 2, a passbook reading / printing unit 3, a banknote depositing / withdrawing unit 4, a coin depositing / withdrawing unit 5, a customer operation display unit 6, a control unit 13, And a device door 9. The card reading / writing unit 2, the passbook reading / printing unit 3, the banknote depositing / withdrawing unit 4, the coin depositing / withdrawing unit 5, and the customer operation display unit 6 are as described above with reference to FIG. Is omitted.

  The device door 9 is a door that opens and closes (covers) the cash processing unit in the automatic transaction apparatus 1-1. The apparatus door 9 according to the present embodiment includes a power switch 12, a key cylinder 14 of the apparatus door 9, a small door 10 that covers the power switch 12 and the key cylinder 14, and a small door opening / closing detection sensor 16.

  The power switch 12 is a switch for turning on / off the power of the automatic transaction apparatus 1-1. The key cylinder 14 is a mechanism for locking / unlocking the device door 9. The small door 10 is a door that hides the power switch 12 and the key cylinder 14 from the outside. A key cylinder 11 that is a mechanism for locking / unlocking the small door 10 is provided outside the small door 10.

  The small door opening / closing detection sensor 16 is a switch for detecting opening / closing of the small door 10. As described above, the small door 10 is provided with the key cylinder 11 and is opened and closed with a dedicated key owned by a staff member. Therefore, it can be said that the small door opening / closing detection sensor 16 substantially recognizes an attendant by detecting opening / closing of the small door 10. Further, the small door opening / closing detection sensor 16 outputs the detection result to the control unit 13.

  The control part 13 controls each structure of the automatic transaction apparatus 1-1, and performs execution of the transaction according to customer operation, and execution of the clerk work according to clerk operation. In addition, the control unit 13 performs control to display the clerk operation screen on the customer operation display unit 6 according to the detection result output from the small door opening / closing detection sensor 16. Specifically, the control unit 13 according to the present embodiment displays an clerk operation screen on the customer operation display unit 6 when the small door opening / closing detection sensor 16 detects that the small door 10 has been opened. A specific example of the staff operation screen will be described later.

  Here, an example of arrangement | positioning of each structure with which the apparatus door 9 is provided is demonstrated with reference to FIG. FIG. 4 is an external view of the automatic transaction apparatus 1-1 according to the first embodiment. As shown on the left side of FIG. 4, a key cylinder 11 is provided outside the small door 10. When the clerk inserts the key 30 into the key cylinder 11 and unlocks it and opens the small door 10, the power switch 12, the key cylinder 14 and the small door opening / closing detection sensor 16 are exposed as shown in the right of FIG. . Thereby, the clerk can turn on / off the power by operating the power switch 12.

  As described above, the control unit 13 according to the present embodiment displays the clerk operation screen 60 on the customer operation display unit 6 when the small door opening / closing detection sensor 16 detects that the small door has been opened. . As shown on the right side of FIG. 4, the clerk operation screen 60 includes a selection button 61 for clerk operation, a selection button 63 for maintenance personnel operation, and an end button 65. Then, the clerk (the clerk / maintenance worker) selects the selection button 61 or the selection button 63 according to the purpose, and performs the clerk work from the customer operation display unit 6.

  The configuration of the automatic transaction apparatus 1-1 according to the first embodiment has been described above in detail. Then, the display control process in the automatic transaction apparatus 1-1 is demonstrated with reference to FIG.

(Operation processing of the first embodiment)
FIG. 5 is a flowchart showing display control processing according to the first embodiment. As shown in FIG. 5, first, when the small door 10 of the automatic transaction apparatus 1-1 is opened by an attendant in step S101, the small door opening / closing detection sensor 16 of the automatic transaction apparatus 1-1 is set to the small door in step S103. 10 is detected to be opened.

  Next, in step S <b> 105, the control unit 13 performs control to display the clerk operation screen 60 on the customer operation display unit 6.

  Next, in step S107, when operated by the clerk from the clerk operation screen 60, the automatic transaction apparatus 1-1 executes the clerk service.

  Then, when the clerk finishes the business and the small door 10 is closed by the clerk in step S109, the small door opening / closing detection sensor 16 of the automatic transaction apparatus 1-1 confirms that the small door 10 is closed in step S111. Is detected. Next, in step S <b> 113, the control unit 13 displays a customer waiting screen on the customer operation display unit 6.

  As described above, according to the first embodiment, the operation of the clerk work that has been conventionally performed from the clerk operation display unit provided inside the device door without opening the device door 9 is performed. It can be performed from the customer operation display unit 6 provided outside. This eliminates the need to provide a staff operation display unit separately from the customer operation display unit 6, thereby realizing cost reduction. Moreover, since it is not necessary to open the apparatus door 9, the effect of crime prevention increases. Further, by providing the small door 10, the power switch 12 can be operated without opening the apparatus door and exposing the units such as the banknote depositing / dispensing unit 4 and the coin depositing / dispensing unit 5 as in the prior art. it can.

[2-2. Second Embodiment]
Next, an automatic transaction apparatus 1-2 according to a second embodiment of the present invention will be described. The automatic transaction apparatus 1-2 according to the second embodiment includes a small door that covers the key cylinder of the device door, a key detection unit (recognition unit) that detects a key in the key cylinder of the device door, and a detection result of the key detection unit. Accordingly, a control unit that controls the operation display unit to display the clerk operation screen on the operation display unit for customer operation is provided. Thereby, in 2nd Embodiment, in addition to 1st Embodiment, the clerk who has the authority which can perform clerk operation can be distinguished with a key. The automatic transaction apparatus 1-2 according to the present embodiment will be described in detail below with reference to FIGS.

(Configuration of Second Embodiment)
FIG. 6 is a block diagram of an automatic transaction apparatus 1-2 according to the second embodiment of the present invention. Note that the automatic transaction apparatus 1-2 according to the present embodiment has a key detection sensor instead of the small door opening / closing detection sensor 16 as compared with the configuration of the automatic transaction apparatus 1-1 according to the first embodiment. Is different. Hereinafter, although the structure of the automatic transaction apparatus 1-2 is demonstrated in detail, since it is as having mentioned above about the structure similar to the automatic transaction apparatus 1-1, description is abbreviate | omitted here.

  As shown in FIG. 6, the key cylinder 18 of the automatic transaction apparatus 1-2 according to the present embodiment includes a key detection sensor 19 (recognition unit). The key detection sensor 19 is a detection unit for detecting that a key for the device door 9 has been inserted into the key cylinder 18, and can be said to substantially recognize an attendant by detecting the insertion of the key. The key detection sensor 19 outputs the detection result to the control unit 13.

  The control unit 13 performs control to display the clerk operation screen on the customer operation display unit 6 according to the detection result output from the key detection sensor 19. Specifically, when the key detection sensor 19 detects that the key for the apparatus door 9 has been inserted, the control unit 13 according to the present embodiment displays the clerk operation screen 60 (FIG. 4) on the customer operation display unit 6. Display).

  Here, an example of arrangement | positioning of each structure with which the apparatus door 9 is provided is demonstrated with reference to FIG. FIG. 7 is an external view of an automatic transaction apparatus 1-2 according to the second embodiment. As shown on the left side of FIG. 7, a key cylinder 11 is provided outside the small door 10. Then, when the clerk inserts the key 30 for the small door 10 into the key cylinder 11 to unlock it, and opens the small door 10, the power switch 12 and the key cylinder 18 are exposed as shown in the right of FIG. At this stage, the staff can operate the power switch 12 to turn the power on / off.

Further, as shown in the right of FIG. 7, when the clerk inserts the key 32 for the device door 9, which is different from the key 30 for the small door 10, into the key cylinder 18, the key detection sensor 19 shown in FIG. Is detected, and the clerk operation screen 60 is displayed on the customer operation display unit 6 by the control unit 13.

  The configuration of the automatic transaction apparatus 1-2 according to the second embodiment has been described above in detail. Then, the display control process in the automatic transaction apparatus 1-2 is demonstrated with reference to FIG.

(Operation processing of the second embodiment)
FIG. 8 is a flowchart showing display control processing according to the second embodiment. As shown in FIG. 8, first, in steps S201 and S203, when the small door 10 is opened by an attendant and the key 32 is inserted into the key cylinder 18 of the apparatus door 9, in step S205, the automatic transaction apparatus 1-2 is started. The key detection sensor 19 detects that the key 32 for the device door 9 has been inserted.

  Next, in step S207, the control unit 13 performs control to display the clerk operation screen 60 on the customer operation display unit 6.

  Next, in step S209, when operated by the clerk from the clerk operation screen 60, the automatic transaction apparatus 1-2 executes the clerk service.

  When the clerk finishes the work and the key 32 is extracted by the clerk in step S211, the key detection sensor 19 of the automatic transaction apparatus 1-2 detects that the key 32 for the apparatus door 9 is inserted in step S213. (Or the removal of the key 32 is detected). Next, in step S <b> 215, the control unit 13 displays a customer waiting screen on the customer operation display unit 6. On the other hand, the clerk who has finished the work performs the work of closing the small door 10 (step S217).

  As described above, according to the second embodiment, unlike the first embodiment, the clerk who has the authority to open the small door 10 and the clerk who has the authority to open the device door 9 are distinguished by a key. Can do. The control unit 13 according to the present embodiment displays a clerk operation screen on the customer operation display unit 6 when a clerk having authority to perform clerk work is recognized.

  Further, according to the second embodiment, as in the first embodiment, it is not necessary to provide an clerk operation display unit separately from the customer operation display unit 6, so that cost reduction can be realized. Further, in the second embodiment, since the clerk operation screen is displayed by using the key insertion for the device door 9 as a trigger, it is not necessary to open the device door 9 and the crime prevention effect is improved. Further, in the second embodiment, by providing the small door 10, the power switch 12 can be operated without opening the apparatus door and exposing the internal cash processing unit as in the prior art.

  In the second embodiment described above, the key detection sensor 18 detects the insertion of the key 32, but the key detection sensor 18 according to the present embodiment is not limited to this, and for example, detects that the key 32 has been turned. May be.

[2-3. Third Embodiment]
Next, an automatic transaction apparatus 1-3 according to a third embodiment of the present invention will be described. The automatic transaction apparatus 1-3 according to the third embodiment operates the clerk operation on the operation display section for customer operation according to the detection results of the apparatus door, the apparatus door opening / closing detection section (recognition section), and the apparatus door opening / closing detection section. A control unit that controls the operation display unit to display the operation screen. Thereby, in 3rd Embodiment, compared with said each embodiment, the operation display part only for staff operation becomes unnecessary, without changing structures, such as addition of a small door, largely. The automatic transaction apparatus 1-3 according to the present embodiment will be described in detail below with reference to FIGS.

(Configuration of Third Embodiment)
FIG. 9 is a block diagram of an automatic transaction apparatus 1-3 according to the third embodiment of the present invention. In addition, the automatic transaction apparatus 1-3 by this embodiment differs in the structure of the apparatus door 9 compared with said each embodiment. Moreover, the automatic transaction apparatus 1-3 by 3rd Embodiment differs in the point which has the apparatus door opening / closing detection sensor 22 compared with said each embodiment.

  Hereinafter, although the structure of the automatic transaction apparatus 1-3 by this embodiment is demonstrated in detail, since it is as above-mentioned about the structure similar to said each embodiment, description is abbreviate | omitted here. The arrangement of the power switch (not shown) is not particularly limited in the present embodiment. For example, the power switch may be provided inside the apparatus door 9 or may be provided on the side / back side of the automatic transaction apparatus 1-3. You may provide in the state covered by.

  As shown in FIG. 9, the device door 9 includes a key cylinder 14 for locking / unlocking the device door 9. The device door opening / closing detection sensor 22 is a detection unit for detecting opening / closing of the device door 9. Since the device door 9 is opened by the dedicated key 32 owned by the clerk, it can be said that the device door open / close detection sensor 22 substantially recognizes the clerk by detecting that the device door 9 is opened. The device door open / close detection sensor 22 outputs the detection result to the control unit 13.

  The control unit 13 performs control to display the clerk operation screen on the customer operation display unit 6 according to the detection result output from the device door open / close detection sensor 22. Specifically, the control unit 13 according to the present embodiment displays a clerk operation screen on the customer operation display unit 6 when the device door opening / closing detection sensor 22 detects that the device door 9 is opened.

  Here, an example of the arrangement of the configuration of the device door 9 will be described with reference to FIG. FIG. 10 is an external view of an automatic transaction apparatus 1-3 according to the third embodiment. As shown on the left side of FIG. 10, a key cylinder 14 is provided outside the device door 9. Then, the clerk inserts the key 32 for the device door 9 into the key cylinder 14 to unlock it, and opens the device door 9 as shown in the right of FIG. When the device door 9 is opened, the device door open / close detection sensor 22 detects that the device door 9 has been opened, and the clerk operation screen is displayed on the customer operation display unit 6. Work can be done.

  The configuration of the automatic transaction apparatus 1-3 according to the third embodiment has been described above in detail. Next, display control processing in the automatic transaction apparatus 1-3 will be described with reference to FIG.

(Operation process of the third embodiment)
FIG. 11 is a flowchart showing display control processing according to the third embodiment. As shown in FIG. 11, when the device door 9 is opened by an attendant in step S301, the device door open / close detection sensor 22 of the automatic transaction apparatus 1-3 in step S303 indicates that the device door 9 has been opened. Detect.

  Next, in step S305, the control unit 13 performs control to display the clerk operation screen 60 (see FIG. 4) on the customer operation display unit 6.

  Next, in step S307, when operated by the clerk from the clerk operation screen 60, the automatic transaction apparatus 1-3 executes the clerk service.

  When the clerk finishes the work and the apparatus door 9 is closed by the clerk in step S309, the apparatus door open / close detection sensor 22 of the automatic transaction apparatus 1-3 indicates that the apparatus door 9 is closed in step S311. Is detected. Next, in step S313, the control unit 13 displays a customer waiting screen on the customer operation display unit 6.

  As described above, according to the third embodiment, it is not necessary to provide a staff operation display unit separately from the customer operation display unit 6, and cost reduction can be realized. Further, according to the third embodiment, there is no need to greatly change the configuration such as addition of a small door.

[2-4. Fourth Embodiment]
Next, an automatic transaction apparatus 1-4 according to a fourth embodiment of the present invention will be described. The automatic transaction apparatus 1-4 according to the fourth embodiment compares the information acquired from the inserted card medium with the storage unit that stores the clerk's identification information, and the comparison information stored in the storage unit. Accordingly, a control unit that controls the operation display unit to display the clerk operation screen on the operation display unit for customer operation is provided. Thereby, in 4th Embodiment, compared with said each embodiment, since it can switch to the screen for clerk operation by a clerk's ID card, it is not necessary to change the mechanism and structure of an automatic transaction apparatus largely. The automatic transaction apparatus 1-4 according to the present embodiment will be described in detail below with reference to FIGS.

(Configuration of Fourth Embodiment)
FIG. 12 is a block diagram of an automatic transaction apparatus 1-4 according to the fourth embodiment of the present invention. In addition, the automatic transaction apparatus 1-4 by this embodiment differs in the point which has the memory | storage part 26 which memorize | stores the point which the control part 13 functions as a recognition part, and a staff member's identification information compared with said each embodiment. Hereinafter, although the structure of the automatic transaction apparatus 1-4 is demonstrated in detail, since it is as having mentioned above about the structure similar to said each embodiment, description is abbreviate | omitted here. Note that the arrangement of the power switch (not shown) is not particularly limited as in the third embodiment.

  The storage unit 26 stores clerk identification information in advance. The control unit 13 compares the information (acquired information) read by the card reading / writing unit 2 from the ID card inserted into the card reading / writing unit 2 with the identification information of the clerk stored in the storage unit 26. Thereby, the control part 13 functions as a recognition part which recognizes an attendant substantially. In addition, when the acquired information matches the identification information, the control unit 13 displays a clerk operation screen on the customer operation display unit 6.

  Here, an example of arrangement | positioning of each structure with which the automatic transaction apparatus 1-4 by this embodiment is provided is demonstrated with reference to FIG. FIG. 13 is an external view of an automatic transaction apparatus 1-4 according to the fourth embodiment. As shown in FIG. 13, the attendant inserts the attendant ID card 24 into the card reading / writing unit 2. As described above, when the controller 13 recognizes an clerk, the clerk operation screen is displayed on the customer operation display unit 6, and the clerk can perform clerk work from the clerk operation screen.

  The configuration of the automatic transaction apparatus 1-4 according to the fourth embodiment has been described above in detail. Next, display control processing in the automatic transaction apparatus 1-4 will be described with reference to FIG.

(Operation process of the fourth embodiment)
FIG. 14 is a flowchart showing display control processing according to the fourth embodiment. As shown in FIG. 14, first, in step S401, an ID card 24 is inserted from the card reading / writing unit 2 by an attendant, and the card reading / writing unit 2 reads information from the ID card.

  Next, in step S <b> 403, the control unit 13 compares the information (acquisition information) that the card reading / writing unit 2 has read and acquired from the ID card 24 with the clerk identification information stored in the storage unit 26 in advance. Next, in step S405, the control unit 13 determines whether or not the acquired information matches the identification information of the attendant.

  Next, when the acquired information matches the clerk identification information, in step S407, the control unit 13 performs control to display the clerk operation screen 60 (see FIG. 4) on the customer operation display unit 6.

  Next, in step S409, when operated by the clerk from the clerk operation screen 60, the automatic transaction apparatus 1-4 executes the clerk service.

  When the clerk finishes the work and the clerk presses the end button 65 (see FIG. 4) on the clerk operation screen 60 in step S411, the controller 13 reads the card reading / writing unit 2 in step S413. Control to return the ID card. Next, in step S415, the control unit 13 displays a customer waiting screen on the customer operation display unit 6.

  As described above, according to the fourth embodiment, since it is not necessary to provide the clerk operation display unit separately from the customer operation display unit 6, it is possible to realize cost reduction. Moreover, since this embodiment can switch a screen with an ID card, it is not necessary to change the mechanism and structure of an automatic transaction apparatus largely. Furthermore, in this embodiment, since the clerk operation screen is displayed when the information acquired from the ID card has already been registered, it is not necessary to open the device door 9, and the crime prevention effect is improved.

  In the above-described fourth embodiment, the ID card is returned when the clerk operation is completed. However, the return timing according to the present embodiment is not limited to this, and for example, matches in step S405 of FIG. You may return it after confirming.

  In this embodiment, the clerk is recognized only by determining whether or not the information acquired from the ID card has been registered. However, the clerk's recognition by the control unit 13 is not limited to this. For example, the control unit 13 further displays a password input screen on the customer operation display unit 6 and recognizes the clerk by comparing the password entered by the clerk with the password included in the identification information stored in the storage unit 26. May be.

[2-5. Fifth Embodiment]
Next, an automatic transaction apparatus 1-5 according to a fifth embodiment of the present invention will be described. The automatic transaction apparatus 1-5 according to the fifth embodiment determines whether the acquired information from the ID card and the input personal identification number have been registered (recognition unit), and unlocks the apparatus door according to the determination result. A control unit for performing control. Thereby, in 5th Embodiment, locking / unlocking of the apparatus door 9 can be controlled not only by key operation but by an ID card and a personal identification number. The automatic transaction apparatus 1-5 according to the present embodiment will be described in detail below with reference to FIGS.

(Configuration of Fifth Embodiment)
FIG. 15 is a block diagram of an automatic transaction apparatus 1-5 according to the fifth embodiment of the present invention. In addition, the automatic transaction apparatus 1-5 by this embodiment differs in the point which can control the key cylinder of the apparatus door 9 by the control part 13, and can unlock the apparatus door 9 compared with the said 4th Embodiment. Hereinafter, although the structure of the automatic transaction apparatus 1-5 is demonstrated in detail, since it is as having mentioned above about the structure similar to said each embodiment, description is abbreviate | omitted here. Note that the arrangement of the power switch (not shown) is not particularly limited as in the third embodiment.

The device door 9 has a key cylinder 34 that is a mechanism for locking / unlocking the device door. The key cylinder 34 includes an electromagnetic lock mechanism 31 that is a mechanism capable of controlling the lock by driving a solenoid or the like under the control of the control unit 13.

  The control unit 13 compares the information (acquired information) read by the card reading / writing unit 2 from the ID card inserted into the card reading / writing unit 2 with the identification information of the clerk stored in the storage unit 26. Thereby, the control part 13 functions as a recognition part which recognizes an attendant substantially. Moreover, the control part 13 performs control which displays a PIN code input screen on the customer operation display part 6, when acquisition information corresponds with identification information. Furthermore, the control unit 13 compares the input password number with the password number included in the identification information of the staff stored in the storage unit 26, and controls the electromagnetic lock mechanism 31 according to the comparison result.

  Here, an example of arrangement | positioning of each structure with which the automatic transaction apparatus 1-5 by this embodiment is provided is demonstrated with reference to FIG. FIG. 16 is an external view of an automatic transaction apparatus 1-5 according to the fifth embodiment. As shown in FIG. 16, the clerk inserts the clerk's ID card 24 into the card reading / writing unit 2. As described above, when the control unit 13 determines that the ID card 24 has been registered, the control unit 13 displays the password input screen 67 on the customer operation display unit 6. As shown in FIG. 16, a numeric key 68 is displayed on the password input screen 67. Here, although a personal identification number is given as an example of the personal identification key, the present embodiment is not limited to this.

When the control unit 13 determines that the personal identification number input from the personal identification number input screen 67 by the attendant has been registered, the key cylinder 34 of the device door 9 shown in FIG. 16 is unlocked. Thereby, the clerk can open the apparatus door 9 and access the internal banknote deposit / withdrawal unit 4 and the coin deposit / withdrawal unit 5.

  The configuration of the automatic transaction apparatus 1-5 according to the fifth embodiment has been described above in detail. Next, display control processing in the automatic transaction apparatus 1-5 will be described with reference to FIG.

(Operation process of the fifth embodiment)
FIG. 17 is a flowchart showing a control process according to the fifth embodiment. As shown in FIG. 17, first, in step S501, an ID card 24 is inserted from the card reading / writing unit 2 by an attendant, and the card reading / writing unit 2 reads information from the ID card.

  Next, in step S <b> 503, the control unit 13 compares the information (acquisition information) that the card reading / writing unit 2 has read and acquired from the ID card 24 with the identification information of the attendant stored in the storage unit 26 in advance. Next, in step S505, the control unit 13 determines whether the acquired information matches the identification information of the attendant.

  Next, when the acquired information matches the identification information of the clerk, in step S507, the control unit 13 performs control to display the personal identification number input screen 67 on the customer operation display unit 6.

  Next, when a personal identification number is input from the personal identification number input screen 67 by the clerk in step S509, the control unit 13 compares the input personal identification number with the registered personal identification number in step S511, and matches. Judge whether to do.

  Next, when the input personal identification number matches the registered personal identification number, in step S513, the control unit 13 controls the electromagnetic lock mechanism 31 to unlock the device door 9. In step S515, the control unit 13 controls the card reading / writing unit 2 to return the ID card 24.

  As described above, according to the fifth embodiment, locking / unlocking of the device door 9 can be controlled not only by key operation but also by an ID card and a password.

  In the fifth embodiment described above, the control for unlocking the device door 9 based on the ID card and the personal identification number has been described. However, the unlocking control according to the present embodiment is not limited to this. For example, the control unit 13 according to the present embodiment may perform control to unlock the device door 9 when a registered ID card is inserted.

  Further, in the fifth embodiment described above, only the control for unlocking the device door 9 has been described, but the present embodiment is not limited to this. For example, the control unit 13 according to the present embodiment may perform control to display the clerk operation screen 60 on the customer operation display unit 6 in conjunction with the unlocking of the device door 9. This eliminates the need to provide a staff operation display unit separately from the customer operation display unit 6, thereby realizing cost reduction.

  In the above-described fifth embodiment, the ID card is returned when the clerk operation is completed. However, the return timing according to the present embodiment is not limited to this, and for example, matches in step S505 in FIG. You may return it after confirming.

[2-6. Sixth Embodiment]
Next, an automatic transaction apparatus 1-6 according to a sixth embodiment of the present invention will be described. The automatic transaction apparatus 1-6 according to the sixth embodiment has a small door that covers a power switch and a key cylinder of the apparatus door. Thereby, in 6th Embodiment, it is not necessary to open an apparatus door for power switch ON / OFF, and since each unit, such as an internal banknote depositing / withdrawing part 4 and a coin depositing / withdrawing part 5, is not exposed, it is crime prevention. The effect goes up. The automatic transaction apparatus 1-6 according to the present embodiment will be described in detail below with reference to FIGS.

(Configuration of the sixth embodiment)
FIG. 18 is a block diagram of an automatic transaction apparatus 1-6 according to the sixth embodiment of the present invention. In addition, the automatic transaction apparatus 1-6 by this embodiment differs in the structure of the apparatus door 9 compared with the said 1st Embodiment. Moreover, the automatic transaction apparatus 1-6 has the clerk operation display part 7 unlike said each embodiment. Hereinafter, although the structure of the automatic transaction apparatus 1-6 is demonstrated in detail, since it is as having mentioned above about the structure similar to said each embodiment, description is abbreviate | omitted here.

  The device door 9 has a key cylinder 14 of the device door 9, a power switch 12, and a small door 10 that covers the key cylinder 14 and the power switch 12. The small door 10 includes a key cylinder 11 for locking / unlocking the small door 10.

  The clerk operation display unit 7 is provided inside the device door 9 and displays a clerk operation guidance screen and accepts a clerk operation.

  Here, an example of arrangement | positioning of each structure with which the automatic transaction apparatus 1-6 by this embodiment is provided is demonstrated with reference to FIG. FIG. 19 is an external view of an automatic transaction apparatus 1-6 according to the sixth embodiment. As shown on the left side of FIG. 19, a small door 10 is provided on the apparatus door 9, and a key cylinder 11 is provided outside the small door 10. Furthermore, a staff operation display unit 7 is provided inside the device door 9. The clerk inserts the key 30 for the small door 10 into the key cylinder 11 and opens the small door 10. Moreover, the power switch 12 and the key cylinder 14 are provided on the apparatus door 9 at a position exposed when the small door 10 is opened, as shown in the right of FIG.

  The configuration of the automatic transaction apparatus 1-6 according to the sixth embodiment has been described in detail above. Next, the power ON / OFF operation in the automatic transaction apparatus 1-6 will be described with reference to FIG.

(Operation process of the sixth embodiment)
FIG. 20 is a flowchart showing power ON / OFF processing of the automatic transaction apparatus 1-6 according to the sixth embodiment. As shown in FIG. 20, the attendant first opens the small door 10 in step S601, then turns on / off the power switch 12 in step S603, and closes the small door 10 in step S605.

  Thus, according to the sixth embodiment, it is not necessary to open the apparatus door 9 for turning on / off the power switch, and the units such as the banknote deposit / withdrawal unit 4 and the coin deposit / withdrawal unit 5 are not exposed. Therefore, the effect of crime prevention goes up.

  In the sixth embodiment described above, the control unit 13 opens / closes the small door 10, inserts a key into the key cylinder 11 or the key cylinder 14, inserts a registered ID card, and inputs a registered password. As a trigger, control for displaying an clerk operation screen on the customer operation display unit 6 may be performed. Thereby, the automatic transaction apparatus 1-6 by this embodiment can make the customer operation display part 6 display all or one part of the content displayed on the clerk operation display part 7 according to a clerk's need.

<3. Summary>
As described above, according to the embodiment of the present invention, the clerk can perform the clerk operation from the customer operation display unit 6 by displaying the clerk operation screen on the customer operation display unit 6.

  In addition, according to the present embodiment, by selectively displaying a customer operation screen or a clerk operation screen on one operation display device, a clerk operation display unit that has conventionally been installed inside an automatic transaction apparatus Can be eliminated and cost reduction can be realized.

  In addition, according to the present embodiment, the small door 10 is provided separately from the device door 9 and the clerk operation screen is displayed on the customer operation display unit 6 according to the open / closed state of the small door 10. The clerk operation can be performed without exposing each unit such as the gold part 4 and the coin depositing / withdrawing part 5 and the effect of crime prevention is improved.

  Further, according to the present embodiment, the power switch is covered with the small door 10 so that the clerk can turn on the power without exposing the units such as the banknote deposit / withdrawal unit 4 and the coin deposit / withdrawal unit 5 inside the apparatus. Since the / OFF operation can be performed, the crime prevention effect is improved.

  Moreover, according to this embodiment, when the key for unlocking the small door 10 and the key for unlocking the device door 9 are separated, the customer is inserted into the key cylinder of the device door 9. By displaying the clerk operation screen on the operation display unit 6, it is possible to distinguish the authority by the key.

  Moreover, according to this embodiment, when a registered ID card is inserted, the clerk operation screen is displayed on the customer operation display unit 6, so that the configuration such as addition of the small door 10 is not significantly changed. Since the clerk operation display unit can be eliminated, further cost reduction can be realized.

  According to the present embodiment, the door can be unlocked by operations other than key operations by controlling the device door 9 to be unlocked by inserting an ID card and inputting a personal identification number.

  Although the preferred embodiments of the present invention have been described in detail with reference to the accompanying drawings, the present invention is not limited to such examples. It is obvious that a person having ordinary knowledge in the technical field to which the present invention pertains can come up with various changes or modifications within the scope of the technical idea described in the claims. Of course, it is understood that these also belong to the technical scope of the present invention.

  In addition, the processing in each configuration of each automatic transaction apparatus described with reference to each block configuration diagram in each of the above embodiments is performed by a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), or the like. It can be realized in hardware. In addition, it is possible to create a computer program for causing these hardware to perform the same function as each component of each automatic transaction apparatus. A storage medium storing the computer program is also provided. The recording medium is, for example, a magnetic disk, an optical disk, a magneto-optical disk, a flash memory, or the like. Further, the above computer program may be distributed via a network, for example, without using a recording medium.

DESCRIPTION OF SYMBOLS 1 (1-1 to 1-6) Automatic transaction apparatus 2 Card reading / writing part 3 Passbook reading / printing part 4 Banknote depositing / withdrawing part 5 Coin depositing / withdrawing part 6 Customer operation display part 9 Apparatus door 10 Small door 11 Key cylinder 12 Power supply Switch 13 Control unit 14 Key cylinder

Claims (1)

An operation display unit for displaying a customer operation screen;
A device door for opening and closing the cash processing unit;
A small door provided on the device door and covering the power switch or key cylinder of the automatic transaction device;
A detector for detecting opening and closing of the small door;
When the detection unit detects that the small door has been opened, a control unit that performs control to display the clerk operation screen on the operation display unit,
An automatic transaction apparatus comprising:

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