JP5287488B2 - Information providing apparatus and information providing method - Google Patents

Description

  An apparatus for providing information to each user in a system in which a plurality of information processing apparatuses such as a personal computer, a mobile computer, a mobile phone, an in-vehicle terminal, a sensor, an IC card, and an electronic tag are connected by a wired or wireless network , About the method.

  In recent years, mobile information processing terminals such as mobile phones and PDAs have become widespread, and various information services for such terminals are becoming widespread. As one of them, there is an operation information guidance service for notifying a situation such as delay or transfer when a train operation schedule is disturbed. For example, there is a service that distributes the information to a specified mail address when a delay of a certain time or more occurs on a specific route or when a delay is expected (see, for example, Non-Patent Document 1). In this service, by registering the route, day of the week, and time zone that the user wants to be notified when a delay occurs, the information can be received when a delay that matches the specified condition occurs. .

  On the other hand, there is a method of providing information by using personal location information when an individual who has a ticket with an ID, such as a traffic IC card, which is rapidly spreading in recent years, uses a railway station ( For example, see Patent Document 1). In this patent document 1, information can be provided by calculating a stay rate around the station for each hour as personal action range data from the accumulated position information, and matching with regional information or the like.

JP 2004-102950 A (page 4, FIG. 2)

http: // www. jikokuhyo. co. jp / jsk / service / index. html

  The non-patent document 1 provides operation information that matches pre-registered conditions. Patent document 1 describes the position of an individual when an individual who has a ticket with an ID uses a railway station. It provides a mechanism that makes it possible to provide regional information that matches the range of action using information. However, the railway user's usage route varies depending on the destination and purpose at that time, such as when commuting, during a business trip, or during travel. In Non-Patent Document 1, in such a case, there is a problem that it is necessary for the user to register the route, day of the week, and time zone to be used in advance, which takes time.

  Also, in Patent Document 1. Because it is based on the stay rate around the station for each hour, information on places and areas with a high probability of staying in that time zone can be matched, but a route with a high probability of being used in that time zone (from where to where There is a problem in that information about routes cannot be matched because data relating to where, what, where, and how the vehicle is moved is not created.

  The present invention has been made to solve the above-described problems, and an object of the present invention is to provide information to each user without performing complicated registration work in advance.

In order to achieve the above object, the present invention provides a first processing step for obtaining usage history information of a transit ticket system;
A second processing step for calculating route information of the transportation facility on which each user has boarded from the information acquired in the first processing step;
A third processing step for providing information to each user according to the information calculated in the second processing step.

  According to the present invention, route information of a transportation facility on which each user has boarded is calculated from usage history information acquired from a transportation ticket system, and information is provided to each user according to the information. Can do. Thereby, smoother movement using transportation can be supported without performing complicated registration work.

It is a figure which shows the system configuration example of a present Example. It is a block diagram which shows the process structural example of the operation information provision determination server 1060. FIG. It is a figure which shows the hardware structural example of the operation information provision determination server 1060. It is a flowchart which shows the process example of the boarding ticket system utilization log | history acquisition means 2010 and the boarding route calculation means 2020. It is a figure which shows the structural example of a boarding ticket system utilization log | history table. It is a figure which shows the structural example of a boarding route table. It is a flowchart which shows the process example of the operation information acquisition means 2030, the notification information creation means 2040, and the notification information distribution means 2050. It is a figure which shows the structural example of an operation information table. It is a figure which shows the structural example of a provision determination table. It is a figure which shows the structural example of a provision method table. It is a figure which shows the example of notification data.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a block diagram illustrating a system configuration example of this embodiment. The ticket system 1010 accumulates the passing data of the ticket card 1020 when the railway user passes the automatic ticket gate 1030 using the ticket card 1020 to which the ID is given. Pass data from a plurality of automatic ticket gates 1030 are accumulated in a station server 1040 installed for each station via the network 1100. Furthermore, the passage data from the plurality of station servers 1040 is accumulated in the management server 1050 installed for each railway company via the network 1110.

  The operation information provision determination server 1060 that provides information operation information to each user is connected to the management server 1050 via the network 1120, and acquires utilization history data of the ticket system. The operation information provision determination server 1060 is connected to an operation management server 1070 that manages train operation information via the network 1130, and acquires operation information. The operation information is information including information on train operation failure and operation delay, transfer to another route, recovery expectation, estimated arrival time, arrival / departure number, timetable information, and the like. The operation information provision determination server 1060 generates information for each user and transmits the information to the distribution server 1080 connected via the network 1140. The distribution server 1080 distributes the generated information to the information terminal 1090 held by the user via the network 1150.

  In this configuration, for example, the ticket card 1020 is an IC card with an ID, the automatic ticket gate 1030 is an entrance / exit gate with an IC card reader, a station server 1040, a management server 1050, an operation information provision determination server 1060, and an operation management. The server 1070 and the distribution server 1080 are computers such as personal computers and workstations, the information terminal 1090 is a mobile terminal such as a mobile phone and a PDA, and the networks 1100, 1110, 1120, 1130, 1140, and 1150 are Ethernet (registered trademark). It can be realized by configuring each.

  FIG. 2 is a block diagram illustrating a processing configuration example of the operation information provision determination server 1060. The ticket system usage history acquisition unit 2010 acquires usage history data from the ticket system 1010. The boarding route calculation means 2020 calculates the route information of the transportation system on which each user has boarded from the usage history data acquired by the ticket system usage history acquisition means. The operation information acquisition unit 2030 acquires the latest operation information from the operation management server 1070. The notification information creation means 2040 generates information to be provided to each user from the route information calculated by the boarding route calculation means and the operation information acquired by the operation information acquisition means. The notification information distribution unit 2050 distributes the information generated by the notification information generation unit to the information terminal 1090 held by the user via the distribution server 1080.

  FIG. 3 is a diagram illustrating a hardware configuration example of the operation information provision determination server 1060. A main control unit 3010 performs hardware control and program execution processing. An input unit 3020 inputs a program execution start instruction, a stop instruction, and the like from a system administrator. Reference numeral 3030 denotes an output unit that outputs the execution state of the program. Reference numeral 3040 denotes a communication processing unit that exchanges data with other computers. A storage management unit 3050 reads and records programs and data. A communication unit 3060 exchanges data between the above units. The storage management unit 3050 includes an operation information provision determination program 3070 that performs the processing of the block diagram of FIG. 2, a ticket system usage history table 3080, a boarding route table 3090, an operation information table 3100, and a provision determination table 3110. The providing method table 3120 is stored.

  For example, the main control unit 3010 is a CPU, the input unit 3020 is a keyboard, the output unit 3030 is a liquid crystal display, the communication processing unit 3040 is Ethernet (registered trademark), and the storage management unit 3050 is a hard disk. The unit 3060 can be configured by using Bus.

  A processing example of the boarding ticket system use history acquisition unit 2010 and the boarding route calculation unit 2020 in FIG. 2 will be described using the flowchart of FIG. First, usage history data is acquired from the ticket system and stored in the ticket system usage history table (step 4010). At this time, all the usage history data on the management server 1050 may be acquired, or only the usage history data within a certain period such as the latest three months may be acquired. FIG. 5 shows a configuration example of a ticket system usage history table. This table includes the ticket card ID 5010, the date and time 5020 when the processing occurred using the ticket card, the processing name 5030 indicating the processing content such as “entrance”, “participation”, “charge”, etc., which station ticket gate and store terminal. This is a list of lines including a terminal name 5040 indicating whether processing has been performed and a usage amount 5050 at the time of processing. Row data is added each time a user uses a ticket card. Next, after dividing the acquired usage history data into data for each card ID 5010 (step 4020), the following processing is performed for each individual ID. First, a usage route is calculated from usage history data (step 4030). For example, there is usage history data that entered A station at 10:00 and B station at 10:20. From the train schedule information of the day acquired from the operation management server 1070, the A station departed at 10:03. If there is a train arriving at 10:17 minutes at station B, the user can be considered to have boarded the train (for example, a normal train going to station D on line C). Also, by using not only the entry / exit usage history data, but also the purchase history at the station premises and the charge history at the station ticket vending machine and the station checkout machine, it is possible to determine which train has been boarded more accurately. I can judge. Next, the route usage rate for each day of the week and time zone is calculated and output to the boarding route table (step 4040). For example, in step 4010, the usage history data for one week is extracted, and from 8:00 to 9:00 on weekdays, from A station to B station, on the regular train going to D station on C line, Monday If the boarding is three times on Tuesday and Friday, the utilization rate of the route on the day and weekday can be calculated as 60%. The usage rate may be calculated according to the day of the week, the date, etc., as well as by weekday / holiday and time zone. FIG. 6 shows a configuration example of the boarding route table. This table is a list of rows including a ticket card ID 6010, date and time of travel 6020, departure station 6030 at the time of travel, arrival station 6040, route 6050 when traveled, and frequency of use 6060 of the route at the date and time. The processing in steps 4030 and 4040 is repeated for all the target card IDs (step 4050), and the processing is terminated when there are no target card IDs.

  Next, processing examples of the operation information acquisition unit 2030, the notification information creation unit 2040, and the notification information distribution unit 2050 in FIG. 2 will be described with reference to the flowchart of FIG. Steps 7010 to 7030 are performed by the operation information acquisition unit 2030, step 7040 is performed by the notification information creation unit 2040, and step 7050 is performed by the notification information distribution unit 2050. This flow starts execution at regular time intervals (for example, every 5 minutes). First, the boarding route table output in step 4040 is read (step 7010). Next, the latest operation information is inquired to the operation management system, and if there is newly updated operation information, it is acquired and stored in the operation information table, and if not, the processing is terminated (step 7020). FIG. 8 shows a configuration example of the operation information table. This table includes operation failure / delay occurrence date / time 8010, occurrence route 8020, occurrence interval 8030, occurrence reason 8040, failure / delay affected zone 8050, recovery expected time and recovery prospect 8060 including transfer information to another route. A list of lines. If there is newly updated operation information, it is checked whether or not operation information related to the relevant route or section is included according to the determination condition of the provision determination table. If it is not included, the process is terminated (step 7030). FIG. 9 shows a configuration example of the provision determination table. This table is a list of lines including a determination condition 9010 and provision processing content 9020. For example, if the determination condition is “operation information related to a route having a usage frequency of 70% or more at the relevant date and time”, the occurrence date and time 8010 of the operation failure / delay, the generation route 8020, the generation section 8030, the influence section 8050, and the boarding route The table date / time 6020, departure station 6030, destination station 6040, and use route 6050 are compared, and there is boarding route data that matches the date / time, section, and route range, and the use frequency 6060 of the route is 70% or more. If there is, the card ID 6010 is extracted. By using the usage frequency as the determination condition, it is not necessary to distribute information less important to each user, and the load on the communication network during distribution can be reduced. Next, for the extracted list of card IDs, notification data is created according to the contents of the provision process 9020 and the contents of the provision method table (step 7040). FIG. 10 shows a configuration example of the providing method table. This table is a list of rows consisting of a ticket card ID 10010, a providing method 10020 indicating a contact means such as e-mail and a short message, and an access address 10030 such as an e-mail address and a mobile phone number. For example, if the provision process content 9020 is “notify only the occurrence date / time, route, and affected section”, the content of the item is extracted from the operation information table, and according to the provision method 10020 corresponding to the card ID, mail, short message, etc. Create notification data for. FIG. 11 shows an example of the created notification data. 11010 is an example in which the provision processing content 9020 is “notification of occurrence date / time, route, section, reason for occurrence, affected section, recovery prospect” and the provision method 10020 is mail. 11020 is an example in which the provision process content 9020 is “notify only the occurrence date, route, and affected section” and the provision method 10020 is a short message. Finally, the created notification data is transmitted to the destination of the access address 10030 (step 7050), and the process ends.

  As described above, the present embodiment has described the processing example in the case where the use history data is acquired from the ticket system and the boarding route table is created. However, it is not limited to this, for example, other data that can be acquired from the ticket system (user attributes (age, gender, etc.), commuter pass departure / arrival station / route, etc.) and usage history data And a boarding route table may be created.

  Further, in the present embodiment, the processing example in the case where the usage route is calculated from the usage history data (entrance, participation, product purchase, etc.) of the ticket system has been described. However, the present invention is not limited to this. For example, the boarding route table may be created by combining other location information such as GPS information of a mobile phone and usage history data.

  Moreover, the present Example demonstrated the example of a process in the case of providing operation information to each user. However, the present invention is not limited to operation information. For example, in combination with information that can be acquired from another system such as a train transfer route search system, transfer route transfer guidance information and the like may be notified together with the operation information.

  Moreover, the present Example demonstrated the process example in the case of providing the operation information regarding a route with high use frequency. However, the present invention is not limited to this. For example, when getting on a route with low usage frequency, information about the route (for example, main stop stations and estimated arrival times, transfer guidance to other routes, etc.) is provided. You may do it. In addition, when the user gets on a day different from a day with a high usage frequency, a day with a day with a high usage frequency, or a time zone different from a time zone with a high usage frequency (for example, a purpose) (Estimated arrival time at the station, transfer guidance to other routes, etc.) may be provided. In order to realize this, in step 7020, pass data from the automatic ticket gate is acquired, and in step 7030, for example, a boarding route having a low usage frequency is used, a day different from a high usage frequency, or a usage frequency Whether to get on a day of the week different from a high day of the week, or a time zone different from a time zone with high usage frequency, may be set as the determination condition of the provision determination table.

  Further, in the present embodiment, the processing example in the case of notifying the information terminal held by each user has been described. However, the present invention is not limited to this. For example, notification may be made to another user who has been registered in advance (for example, a guardian of the user, a meeting partner, an affiliated company, etc.).

  The present invention can be used in all fields in which information is provided to each user using an information processing apparatus.

  1010 ... Ticket system, 1020 ... Ticket card, 1030 ... Automatic ticket gate, 1040 ... Station server, 1050 ... Management server, 1060 ... Operation information provision judgment server, 1070 ..Operation management server, 1080... Distribution server, 1090... Information terminal, 1100, 1110, 1120, 1130, 1140, 1150... Network, 2010. .. Riding route calculation means, 2030 ... operation information acquisition means, 2040 ... notification information creation means, 2050 ... notification information distribution means, 3010 ... main control part, 3020 ... input part, 3030 ... Output unit, 3040 ... Communication processing unit, 3050 ... Storage management unit, 3060 ... Communication unit, 3070 ... Operating information Provides determination program, 3080 ... ticket system usage history table, 3090 ... ride route table, 3100 ... operation information table, 3110 ... provide decision table, 3120 ... provides a method table

Claims (8)

Usage history acquisition means for acquiring usage history information of users using transportation facilities, purchase history information of users using stores in stations, and
From the acquired use history information, the purchase history information, and the train schedule information received from the operation management server , the route information of the transportation facility including the type of the train on which the user has boarded is calculated and used by the user. Boarding route calculation means for calculating a route usage rate for each route information including the type of train ;
When the utilization rate for each route information including the type of train is the first value, create first notification information including information on the occurrence date, route, section, reason for occurrence, affected section, and recovery prospect, When the usage rate is a value between the first value and a second value lower than the first value, the occurrence date / time, route, and affected section are smaller than the information amount of the first notification information Notification information creating means for creating second notification information including information ;
When the usage rate for each route information including the type of train is the first value, the first notification information is distributed, and the usage rate is based on the first value and the first value. lower case is a value between the second value, provides information, characterized in that it comprises a notification information delivery means for delivering the said first smaller than the information amount of the notification information second notification information apparatus. The information providing apparatus according to claim 1 , wherein the notification information is train operation information. The notification information, the information providing apparatus according to claim 1 or 2, characterized in that the transfer guide information of the train. The information providing apparatus according to claim 1 , wherein the notification information is information relating to a route that is frequently used by the user. The notification information, when the use frequency of the user to ride on the lower line, the information providing apparatus according to claim 1, characterized in that the information about the該路line.   The notification information is information related to the route when the user gets on a day different from a day with a high usage frequency, a day with a day with a high usage frequency, or a time zone with a high usage frequency. The information providing apparatus according to claim 1, wherein the information providing apparatus is provided. Route information for the transport, railway company name, route name, destination, departure station, destination station, passing through the station, transfer station, the train name, train number, is a combination of any of the organization number, or a multiple The information providing apparatus according to claim 1 , wherein: Acquiring the usage history information of the user who uses the transportation means by the usage history acquisition means, the purchase history information of the user who uses the store in the station, and
From the acquired use history information, the purchase history information and the train schedule information received from the operation management server by the boarding route calculation means, the route information of the transportation system including the type of the train on which the user has boarded is calculated , Calculating a route usage rate for each route information including the type of train used by the user ;
If the usage rate of the user using the route information is a first value, create first notification information including information on the date and time of occurrence, the route, the section, the reason for occurrence, the affected section, and the recovery probability, When the usage rate is a value between the first value and a second value lower than the first value, the occurrence date / time, route, and affected section are smaller than the information amount of the first notification information Creating second notification information including information ;
When the usage rate for each route information including the type of train is the first value, the first notification information is distributed, and the usage rate is based on the first value and the first value. Delivering the second notification information less than the information amount of the first notification information if the value is between a low second value ;
An information providing method characterized by comprising:

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