JP4698477B2 - Print management device, log information collection device, print management system, print management method, print management program, and storage medium - Google Patents

Description

  The present invention relates to a print management apparatus, a log information collection apparatus, a print management system, a print management method, a print management program, and a storage medium that collect and manage print logs.

  There is a system that can trace a leakage route when information leakage occurs by accumulating print data printed by a client. Japanese Patent Laid-Open No. 2003-330677 (Patent Document 1) discloses information by printing all print data from the client side via a server, acquiring a print log, and accumulating and storing the acquired print log and print data. A print data management system, a method, a program, and a recording medium that can be traced when a leak occurs is disclosed.

  Japanese Patent Laid-Open No. 2005-196260 (Patent Document 2) discloses a computer terminal that stores, as printable data such as PDF, up to the page actually printed out when printing from a printing device via a network. A print control method and a computer program are disclosed. Japanese Patent Laid-Open No. 2002-149371 (Patent Document 3) discloses a security management system that manages security by storing a print log and print data.

Japanese Patent Laid-Open No. 2002-259103 (Patent Document 4) describes a print log obtained from one computer device that has output a print job to a printer device, and printing actually performed by the printer device. A printing system is disclosed in which status information is merged to generate a management print log.
JP 2003-330677 A JP 2005-196260 A JP 2002-149371 A JP 2002-259103 A

  In the inventions disclosed in the above Patent Documents 1 to 4, it is possible to save print data together with a print history.

  However, for example, when a plurality of printers are arranged, the capacity of print data and print logs to be saved becomes enormous, and important print data and print logs cannot be saved efficiently.

  In view of these, the present invention has been made to solve the above-described conventional problems, and a print management apparatus, a log information collection apparatus, and a print that efficiently collect more important log information and highly confidential log information. It is an object to provide a management system, a print management method, a print management program, and a storage medium.

  In order to achieve the above object, the present invention has the following configuration.

  The print management apparatus of the present invention is connected to a plurality of log information collection apparatuses storing log information including print logs and print data collected from the printing apparatus, and collects the log information from the log information collection apparatus. A print management device, wherein the print management device stores device information storage means storing information related to the plurality of log information collection devices, and information related to the log information collection device stored in the device information storage means. And a recovery device order determination means for determining the order of the log information collection device for recovering the log information.

  According to such a configuration, it is possible to efficiently collect more important log information and highly confidential log information.

  Further, the information related to the log information collection device may be information related to a location where the log information collection device is installed.

  According to such a configuration, log information can be collected from a log information collection device installed in a place where more important log information or highly confidential log information is accumulated.

  Further, the information relating to the log information collection device may be information relating to a capacity of a storage medium included in the log information collection device.

  According to such a configuration, log information can be collected according to, for example, the free capacity of a storage medium included in the log information collection device.

  The print management apparatus of the present invention is connected to a plurality of log information collection apparatuses storing log information including print logs and print data collected from the printing apparatus, and collects the log information from the log information collection apparatus. A print management apparatus, wherein the print management apparatus includes a device status information acquisition unit that acquires device status information of the log information collection device, and a status of the log information collection device acquired by the device status information acquisition unit. On the basis of this, it is possible to have a configuration including recovery device order determination means for determining the order of the log information collection device for recovering the log information.

  According to such a configuration, more important log information and highly confidential log information can be efficiently collected based on the state of the log information collection device.

  The apparatus status information may be information related to a data capacity of log information collected by the log information collection apparatus.

  According to such a configuration, for example, log information can be collected from a log information collection device in which more log information is accumulated.

  The apparatus status information may be information related to the number of log information items collected by the log information collection apparatus.

  According to such a configuration, for example, log information can be collected from a log information collection device having a large number of accumulated log information.

  The print management apparatus of the present invention is connected to a plurality of log information collecting apparatuses that store log information including print logs and print data collected from the printing apparatus, and collects the log information from the log information collecting apparatus. The print management apparatus may be configured to include log information collection order determination means for determining an order of the log information to be collected based on preset setting information.

  According to such a configuration, it is possible to sequentially collect more important log information or highly confidential log information based on preset setting information.

  Further, the setting information may be information relating to a type of printing apparatus from which the log information is collected.

  According to such a configuration, log information generated by a specific type of printing apparatus can be preferentially collected.

  Further, the setting information can be configured to be information relating to a data capacity of the log information.

  According to this configuration, for example, log information with a smaller data capacity can be collected with priority.

  The setting information may be information related to a specific keyword included in the seal log information.

  According to such a configuration, for example, log information including a specific keyword can be preferentially collected.

  The log collection device of the present invention is a log information collection device in which log information including a print log and print data collected from a printing device is stored, and the stored log information is collected by a print management device, The log information collection device may be configured such that the log information is collected by the print management device when the device state of the log information collection device is set in advance.

  According to such a configuration, the log information accumulated according to the state of the log information collection apparatus is collected by the print management apparatus.

  The log information collection device of the present invention is a log information collection device in which log information including a print log and print data collected from a printing device is stored, and the stored log information is collected by a print management device, The log information collection device determines an order in which the stored log information is collected based on a preset condition, and the log information is collected in the print management device according to the determined order. It can be configured.

  According to this configuration, the log information collection apparatus can determine the order in which the log information is collected so that, for example, more important log information is collected by the print management apparatus.

  The print management system according to the present invention includes a plurality of log information collection devices storing log information including print logs and print data collected from a printing device, and a print management device connected to the log information collection device. In the print management system, the print management device relates to a log information collection device information storage unit storing information related to the log information collection device, and a log information collection device stored in the collection device information storage unit. And a collection device order determination unit that determines an order of the log information collection device that collects the log information based on the information, and the print management device follows the order determined by the collection device order determination unit, The log information can be collected from the log information collection device.

  According to such a configuration, log information can be collected from the log information collection device in a predetermined order, and important log information and highly confidential log information can be collected efficiently.

  The print management system according to the present invention includes a plurality of log information collection devices storing log information including print logs and print data collected from a printing device, and a print management device connected to the log information collection device. In the print management system, the print management device is based on a device status information acquisition unit that acquires device status information of the log information collection device, and a status of the log information collection device acquired by the device status information acquisition unit. Collecting apparatus order determining means for determining the order of the log information collecting apparatus for collecting the log information, and the print management apparatus collects the log information according to the order determined by the collecting apparatus order determining means. The log information can be collected from the apparatus.

  According to such a configuration, more important log information and highly confidential log information can be efficiently collected based on the state of the log information collection device.

  The print management system according to the present invention includes a plurality of log information collection devices storing log information including print logs and print data collected from a printing device, and a print management device connected to the log information collection device. In the print management system, the print management apparatus includes log information collection order determination means for determining the order of the log information to be collected based on preset setting information, and the print management apparatus includes the log information The log information can be collected from the log information collection device according to the order determined by the collection order determination means.

  According to such a configuration, it is possible to sequentially collect more important log information or highly confidential log information based on preset setting information.

  The print management method of the present invention is connected to a plurality of log information collection devices that store log information including print logs and print data collected from a printing device, and collects the log information from the log information collection device. A print management method in a print management apparatus having a device information storage unit storing information related to the plurality of log information collection devices, wherein the print management method stores the log information stored in the device information storage unit And a collection apparatus order determination procedure for determining an order of the log information collection apparatus for collecting the log information based on information related to the collection apparatus.

  According to this method, log information can be collected from the log information collection device in a predetermined order, and important log information and highly confidential log information can be collected efficiently.

  Also, the print management method of the present invention is connected to a plurality of log information collection devices storing log information consisting of print logs and print data collected from the printing device, and the log information is collected from the log information collection device. A print management method in a print management apparatus to be collected, wherein the print management method includes a device status information acquisition procedure for acquiring device status information of the log information collection device, and the log acquired by the device status information acquisition procedure. And a collection device order determination procedure for determining the order of the log information collection device for collecting the log information based on the state of the information collection device.

  According to such a method, more important log information and highly confidential log information can be efficiently collected based on the state of the log information collection device.

  The print management method of the present invention is connected to a plurality of log information collection devices that store log information including print logs and print data collected from a printing device, and collects the log information from the log information collection device. A print management method in a print management apparatus, wherein the print management method may include a log collection order determination procedure for determining an order of the log information to be collected based on preset setting information.

  According to this method, it is possible to sequentially collect more important log information or highly confidential log information based on preset setting information.

  The print management program of the present invention is connected to a plurality of log information collection devices storing log information including print logs and print data collected from the printing device, and collects the print logs from the log information collection device. A print management program in a print management apparatus having apparatus information storage means in which information related to the log information collection apparatus is stored, the information relating to the log information collection apparatus stored in the apparatus information storage means in a computer Based on the above, it is possible to provide a program for executing a recovery device order determination procedure for determining the order of the log information collection device for recovering the log information.

  According to such a program, the print management apparatus can collect log information from the log information collection apparatus in a predetermined order, and can efficiently collect important log information and highly confidential log information.

  The print management program of the present invention is connected to a plurality of log information collection devices that store log information including print logs and print data collected from the printing device, and collects the log information from the log information collection device. A print management program in the print management apparatus, the apparatus status information acquisition procedure for acquiring the apparatus status information of the log information collection apparatus in the computer, and the status of the log information collection apparatus acquired by the apparatus status information acquisition procedure And a recovery device order determination procedure for determining the order of the log information collection device for recovering the log information.

  According to the program, the print management apparatus can efficiently collect more important log information and highly confidential log information based on the state of the log information collection apparatus.

  The print management program of the present invention is connected to a plurality of log information collection devices that store log information including print logs and print data collected from the printing device, and collects the log information from the log information collection device. A print management program in the print management apparatus may be a program that causes a computer to execute a log information collection order determination procedure for determining an order of the log information to be collected based on preset setting information.

  According to such a program, the print management apparatus can sequentially collect more important log information and highly confidential log information based on preset setting information.

  The storage medium of the present invention is a computer-readable storage medium that stores the above-described print management program.

  According to the present invention, it is possible to quickly collect more important log information and highly confidential log information.

  The present invention provides a print management apparatus connected to a plurality of log information collection apparatuses, in which log information collected from a printing apparatus is stored, based on the apparatus information and apparatus status of the log information collection apparatus. The log information collection device to be collected or the order of log information to be collected is determined. Then, by collecting log information in the determined order, more important log information and log information with a high possibility of leakage are quickly and efficiently collected.

  Embodiment 1 of the present invention will be described below with reference to the drawings. FIG. 1 is an example of a system configuration diagram of a print management system 100 according to the present embodiment.

  The print management system 100 includes a print management apparatus 110, a log information collection apparatus 120, a print apparatus 121 connected to the log information collection apparatus 120, a print request terminal 122 that transmits a print request to the print apparatus 121, a log information collection apparatus 130, A printing apparatus 131 connected to the log information collecting apparatus 130 and a print request terminal 132 that transmits a print request to the printing apparatus 131 are connected via a network.

  The print management apparatus 110 includes a log information storage unit 111, a device information storage unit 112, a device state acquisition unit 113, a collection device order determination unit 114, and a log information collection determination unit 115. The print management apparatus 110 collects log information stored in the log information collection apparatuses 120 and 130 and stores the collected log information in the log information storage unit 111 for management.

  The device information storage unit 112 stores setting information related to the log information collection devices 120 and 130. The setting information here refers to, for example, information on the location where the log information collection devices 120 and 130 are installed, the number of printing devices connected to each of the log information collection devices 120 and 130, and the log information collection devices 120 and 130. The capacity of a storage device such as a hard disk or a memory included in.

  The device status acquisition unit 113 acquires information related to the device status of the log information collection devices 120 and 130. The device status referred to here is, for example, the free capacity of a storage device such as a hard disk or memory provided in the log information collection devices 120 and 130, the capacity of log information stored in the log information collection devices 120 and 130, and the log information collection device 120. , 130 is the operating time of the CPU.

  The collection device order determination unit 114 determines the order of log information collection devices from which log information is collected based on the device information stored in the device information storage unit 112 and the device state acquired by the device state acquisition unit 113. . The log information collection order determination unit 115 determines the order of collected log information based on preset setting information. The preset setting information here will be described in the second embodiment.

  The log information collection device 120 is realized by, for example, a computer having a CPU and a memory as an arithmetic processing device. The log information collection device 120 is connected to the printing device 121. The log information collection device 120 includes a database 123, for example, and stores log information transmitted from the printing device 121 in the database 123. Here, the database 123 may be connected to the outside of the computer that implements the log information collection device 120 by an appropriate method, or may be a hard disk drive provided inside the computer that implements the log information collection device 120. It may be.

  The printing apparatus 121 is, for example, a printer or the like, receives the print data created by the print request terminal 122, prints the print data, and generates a print log that is a history of the print data print process. Then, the print data and the print log are transmitted to the log information collection device 120 as log information. Note that the printing apparatus 121 only needs to have a printing function, and may be a color printer, a multifunction machine, a monochrome printer, or the like.

  The print request terminal 122 is, for example, a computer having an input device and a display device. In the print request terminal 122, in addition to a print instruction to the printing apparatus 121, a user creates print data. The print data created in the print request terminal 122 is transmitted to the printing apparatus 121 together with a print instruction, and is output by printing processing in the printing apparatus 121.

  The log information collection device 130, the printing device 131, the print request terminal 132, and the database 133 included in the log information collection device 130 have the same configuration and functions as the log information collection device 120, the printing device 121, the print request terminal 122, and the database 123. Therefore, the description is omitted.

  Hereinafter, processing of the print management system 100 will be described. FIG. 2 is an example of a flowchart for explaining the operation of the print management system 100.

  First, when print data is created by the user at the print request terminals 122 and 132 and a print instruction is issued, the created print data is sent to the printing apparatuses 121 and 131 together with the print request (S21). The printing apparatuses 121 and 131 perform print processing in response to the print request and print data, and generate a print log that is a history of print processing (S22). Then, the printing apparatuses 121 and 131 transmit the print data output by the printing process and the print log as log information to the log information collection apparatuses 120 and 130 (S23). The log information collection apparatuses 120 and 130 receive the log information transmitted from the printing apparatuses 121 and 131, and store and accumulate the log information in the databases 123 and 133.

  The printing apparatuses 121 and 131 repeat this process every time the printing process is executed, and log information is accumulated in the log information collection apparatuses 120 and 130.

  When the log information is accumulated in the log information collection devices 120 and 130, the print management device 110 collects the log information from the log information collection devices 120 and 130 based on various settings. The print management apparatus 110 stores the collected log information in the log information storage unit 111. The log information stored in the print management apparatus 110 may be copied and stored in a storage medium as backup data, for example.

  Next, the order in which the print management apparatus 110 collects the log information accumulated in the log information collection apparatuses 120 and 130 based on the apparatus information of the log information collection apparatuses 120 and 130 stored in the apparatus information storage unit 112. Will be described.

  First, a case will be described in which the device information storage unit 112 stores information related to the location where the log information collection devices 120 and 130 are installed. FIG. 3 is an example of a flowchart illustrating a collection process based on the installation location of the log information collection device.

  The installation location here is, for example, information such as a department or a room where the log information collection device is installed. The log information collection device may have different contents, confidentiality, importance, and the like of the log information to be collected depending on the installation location. For example, a log information collection device installed in the personnel department of a company is more likely to collect highly confidential log information than a log information collection device installed in another department. Thus, it is necessary to collect log information with high confidentiality immediately in order to prevent information leakage.

  In the example illustrated in FIG. 3, information regarding the installation locations of the log information collection devices 120 and 130 is registered in advance in the device information storage unit 112 by the user. In addition, in the memory (not shown) of the print management apparatus 110, the priority order of installation locations where log information is collected by the user is registered in advance (S31).

  The collection device order determination unit 114 first collects log information with priority based on the information related to the installation location of the log information collection device registered and stored in the device information storage unit 112 and the priority of the installation location. Select a log information collection device. Then, in order from the log information collection device selected here, the order of the log information collection devices for collecting the log information is determined (S32). The print management apparatus 110 collects the log information determined in S32 and stored in the log information collection apparatus in order.

  In this embodiment, for example, it is assumed that the log information collection device 120 is installed in the personnel department and the log information collection device 130 is installed in the public relations department. It is assumed that the information on the installation location is registered in advance in the device information storage unit 112 and that the priority order of the installation location is in the order of the personnel department and the public relations department in the print management apparatus 110. Then, the collection apparatus order determination unit 114 selects the log information collection apparatus 120 as a log information collection apparatus that preferentially collects log information in S32. In step S33, the log information collection device 120 is first accessed, and the log information accumulated in the database 123 is collected.

  When the print management apparatus 110 collects all recoverable log information stored in the database 123, it next accesses the log information collection apparatus 130 to recover the recoverable log information stored in the database 133. When the collection process of the log information stored in the database 133 is completed, the print management apparatus 110 performs the process of collecting the log information from the log information collection apparatus 120 again.

  Here, in the print management system 100, for example, a recoverable time during which the print management apparatus 110 can access the log information collection apparatuses 120 and 130 and collect log information may be set in advance. If this recoverable time is set, the print management apparatus 110 repeats the processes of S32 and S33 within the recoverable time.

  Next, a case where information related to the number of printing apparatuses connected to the log information collection apparatus is stored in the apparatus information storage unit 112 will be described. FIG. 4 is an example of a flowchart for explaining a collection process based on the number of printing apparatuses connected to the log information collection apparatus.

  In the log information collection device, the larger the number of printing devices connected to one log information collection device, the more log information is collected in the log information collection device. Therefore, the free capacity that always accumulates new log information in the database of the log information collection device by collecting the accumulated log information preferentially from the log information collection device with a large number of connected printing devices. Can be given.

  In the apparatus information storage unit 112, the number of printing apparatuses connected to each log information collection apparatus is registered in advance. The print management apparatus 110 acquires, from the apparatus information storage unit 112, information on the number of printing apparatuses connected to each log information collection apparatus registered and stored in advance (S41). The collection device order determination unit 114 selects the log information collection device having the largest number of connected printing devices based on the acquired information on the number of printing devices (S42). Then, the print management apparatus 110 collects log information from the log information collection apparatus in the descending order of the number of connected printing apparatuses from the log information collection apparatus selected in S42 (S43).

  Here, in this embodiment, the number information of the connected printing apparatuses is registered in advance in the apparatus information storage unit 112, but this number information may be acquired by the apparatus state acquisition unit 113 in S41.

  For example, it is assumed that, in addition to the printing apparatus 121, another printing apparatus (not shown) is connected to the log information collection apparatus. In step S <b> 41, the print management apparatus 110 acquires the number “2” of printing apparatuses connected to the log information collection apparatus 120 and the number “1” of printing apparatuses connected to the log information collection apparatus 130. In step S42, the collection apparatus order determination unit 113 selects the log information collection apparatus 120 having a large number of connected printing apparatuses as the log information collection apparatus that first collects the log information. In step S43, the print management apparatus 110 collects the log information stored in the respective databases 123 and 133 in the order of the log information collection apparatus 120 and then the log information collection apparatus 130.

  Next, a case where an information leakage history in the past log information collection device is stored in the device information storage unit 112 will be described. FIG. 5 is an example of a flowchart for explaining the collection process based on the information leakage history of the log information collection device.

  In a log information collection device in which information has been leaked in the past, there is a possibility that log information that is more important and highly confidential is accumulated as compared to other log information collection devices. Therefore, by registering and storing in the apparatus information storage unit 112 the history of information leakage of the past log information collection device in advance, the log information is preferentially received from the log information collection device having the information leakage in the past. It can be recovered.

  In the device information storage unit 112, the past history of each log information collection device is registered in advance. The print management apparatus 110 acquires log information collection apparatus history information registered in advance from the apparatus information storage unit 112 (S51). The collection device order determination unit 114 selects a log information collection device that has had an information leak in the past based on the history information acquired in S51. In order from the log information collection device selected here, the collection device order determination unit 114 determines the order of the log information collection devices for collecting the log information (S52). The print management apparatus 110 collects the accumulated log information in order from the log information collection apparatus determined in S52 (S53).

  Here, the order of the log information collection devices determined in S52 may be such that log information is preferentially collected from the log information collection device having the largest number of information leaks. By doing so, it is possible to preferentially collect more important log information while intensively managing the log information collection device that has been leaked in the past.

  Next, a case where information related to the total capacity of the storage device included in the log information collection device is stored in the device information storage unit 112 will be described. The storage device is, for example, a hard disk drive (hereinafter referred to as HDD) or a memory, and in this embodiment, is the capacity of the database 123 or database 133, for example. FIG. 6 is an example of a flowchart for explaining the collection process based on the capacity of the storage device included in the log information collection device.

  In the device information storage unit 112, for example, information on the capacity of the storage device included in the log information collection device connected to the print management device 110 is registered and stored in advance. The print management apparatus 110 acquires information on the capacity of each storage device from the device information storage unit 112 (S61). The collection device order determination unit 114 selects a log information collection device including a storage device having the smallest capacity based on the capacity information acquired in S61. Then, the order of the log information collection devices that collect the log information is determined from the log information collection device selected here in ascending order of the storage device (S62). The print management apparatus 110 collects the log information accumulated in the order determined in S72 (S63).

  In this embodiment, for example, the capacity of the database 123 and the capacity of the database 133 are registered and stored in the device information storage unit 112 in advance. Here, for example, when the capacity of the database 123 is smaller than that of the database 133, the collection apparatus order determination unit 114 selects the log information collection apparatus 120 including the database 123 in S62. The print management apparatus 110 first collects the log information stored in the respective databases 123 and 133 in the order of the log information collection apparatus 120 and the log information collection apparatus 130.

  In this way, if log information accumulated preferentially from a log information collection device having a storage device with a small capacity is recovered, the log information collection device has no free space in the storage device and log information cannot be collected. Can be avoided.

  Next, the order in which the print management apparatus 110 collects the log information stored in the log information collection apparatuses 120 and 130 based on the apparatus status of the log information collection apparatuses 120 and 130 acquired by the apparatus status acquisition unit 113. Will be described.

  FIG. 7 is an example of a flowchart for explaining the collection process based on the free capacity of the storage device included in the log information collection device. The apparatus status acquisition unit 113 acquires information on the free capacity of the storage device included in each log information collection apparatus from each log information collection apparatus connected to the print management apparatus 110 (S71).

  The collection device order determination unit 114 selects the log information collection device having the smallest free space based on the free space information acquired by the device state acquisition unit 113. Then, the collection device order determination unit 114 determines the order of the log information collection devices that collect the log information in the order of decreasing storage device free space (S72). The print management apparatus 110 collects the log information stored in each log information collection apparatus in the order determined in S72 (S73).

  In this way, by collecting log information preferentially accumulated from the log information collection device in which the free space of the storage device is small, the log information collection device can collect log information because there is no free space in the storage device. You can avoid the state of disappearing.

  FIG. 8 is an example of a flowchart illustrating a collection process based on the data capacity of log information accumulated in the log information collection device. The apparatus status acquisition unit 113 acquires the data volume information of the log information accumulated in each log information collection apparatus from each log information collection apparatus connected to the print management apparatus 110 (S81).

  The collection device order determination unit 114 selects a log information collection device having the largest data capacity of the accumulated log information based on the data capacity information of the log information acquired by the device state acquisition unit 113. Then, the collection device order determination unit 114 determines the order of the log information collection devices that collect the log information in descending order of the data capacity of the accumulated log information (S82). The print management apparatus 110 collects the log information stored in each log information collection apparatus in the order determined in S82 (S83).

  The larger the data capacity of log information collected and accumulated in the log information collection device, the higher the possibility that important log information is accumulated in this log information collection device. As described above, if the log information is collected in order from the log information collecting apparatus having the largest data capacity of the accumulated log information, the print management apparatus 110 can efficiently collect a lot of important log information.

  FIG. 9 is an example of a flowchart illustrating a collection process based on the number of log information items accumulated in the log information collection device. The apparatus status acquisition unit 113 acquires information on the number of log information items stored in each log information collection apparatus from each log information collection apparatus connected to the print management apparatus 110 (S91).

  The collection device order determination unit 114 selects a log information collection device having the largest number of log information items accumulated based on the information on the number of log information items acquired by the device state acquisition unit 113. Then, the collection device order determination unit 114 determines the order of the log information collection devices that collect the log information in descending order of the number of accumulated log information (S92). The print management apparatus 110 collects the log information stored in each log information collection apparatus in the order determined in S92 (S93).

  The greater the number of log information collected and accumulated in the log information collection device, the higher the possibility that the accumulated log information includes important log information. Therefore, if the log information is collected in order from the log information collection device having the largest number of accumulated log information, the print management device 110 can efficiently collect a lot of important log information.

  FIG. 10 is an example of a flowchart for explaining the collection process based on the data capacity of the important log information accumulated in the log information collection device.

  The important log information mentioned here may be set by the user operating the print request terminals 122 and 132 as to whether or not the log information is important log information. For example, if the print data created by the user at the print request terminals 122 and 132 is an important document such as a confidential document, the user who created the print data uses the print request terminals 122 and 132 when issuing a print request. This print data is set as important print data. Then, an identifier indicating that the print data is important print data is given to the print data. Then, the print data to which the identifier is attached and the print log generated by the printing apparatuses 121 and 131 may be associated with each other and accumulated as important log information in the log information collection apparatus.

  In this way, by assigning identifiers to more important log information and accumulating them as important log information in the log information collection device, the apparatus status acquisition unit 113 of the print management apparatus 110 can make normal log information and more important And information. Note that the method for identifying the important log information and the normal log information is not limited to this. Any method may be used as long as the print management apparatus 110 can identify the important log information and the normal log information. This method may be used.

  For example, a specific keyword on the print request terminals 122 and 132 side may be set, and when this specific keyword is included in the print data, this print data may be used as important print data.

  The apparatus status acquisition unit 113 acquires the data capacity information of the important log information accumulated in each log information collection apparatus from each log information collection apparatus connected to the print management apparatus 110 (S101). The collection device order determination unit 114 selects a log information collection device having the largest accumulated data volume of the important log information based on the data volume information of the important log information acquired by the device state acquisition unit 113. Then, the collection device order determination unit 114 determines the order of the log information collection devices that collect the log information in descending order of the data capacity of the accumulated important log information (S102). The print management apparatus 110 collects the log information stored in each log information collection apparatus in the order determined in S102 (S103).

  As described above, if the collected log information is collected in order from the log information collecting apparatus in which more important log information is accumulated, the print management apparatus 110 can efficiently collect much important log information.

  FIG. 11 is an example of a flowchart for explaining a collection process based on the number of important log information stored in the log information collection device. The apparatus status acquisition unit 113 acquires information on the number of important log information stored in each log information collection apparatus from each log information collection apparatus connected to the print management apparatus 110 (S111).

  Based on the information on the number of important log information acquired by the device status acquisition unit 113, the collection device order determination unit 114 selects a log information collection device with the largest number of important log information accumulated. Then, the collection device order determination unit 114 determines the order of the log information collection devices that collect the log information in descending order of the number of accumulated important log information (S112). The print management apparatus 110 collects the log information stored in each log information collection apparatus in the order determined in S112 (S113).

  In this way, if the accumulated log information is collected in order from the log information collection device in which more important log information is accumulated, a lot of important log information can be efficiently collected.

  FIG. 12 is an example of a flowchart illustrating a collection process based on the data capacity of log information collected per unit time by the log information collection device. The unit time referred to here may be set in advance by the user. For example, the unit time may be 1 hour or 1 second. Further, for example, one cycle of the CPU clock frequency of the print management apparatus 110 may be used.

  The apparatus status acquisition unit 113 acquires information on the data capacity of log information collected per unit time by each log information collection apparatus connected to the print management apparatus 110 (S121). The collection device order determination unit 114 selects a log information collection device having the largest data capacity of the log information collected per unit time based on the information acquired by the device state acquisition unit 113. Then, the collection device order determination unit 114 determines the order of the log information collection devices that collect the log information in descending order of the data capacity of the log information collected per unit time (S122). The print management apparatus 110 collects the log information stored in each log information collection apparatus in the order determined in S122 (S123).

  A log information collection device with a large data capacity of log information collected per unit time indicates that the log information collection device has been used a lot recently, and there is a possibility that more log information is accumulated in the log information collection device. Thus, by collecting the accumulated log information preferentially from the log information collection device having a large data capacity of the log information collected per unit time in this way, more recent log information can be efficiently collected. Can be recovered.

  FIG. 13 is an example of a flowchart illustrating a collection process based on the number of log information items collected per unit time by the log information collection device. The apparatus status acquisition unit 113 acquires information on the number of log information items collected per unit time by each log information collection apparatus connected to the print management apparatus 110 (S131).

  The collection device order determination unit 114 selects a log information collection device having the largest number of log information items collected per unit time based on the information acquired by the device state acquisition unit 113. Then, the collection device order determination unit 114 determines the order of the log information collection devices that collect the log information in descending order of the number of log information collected per unit time (S132). The print management apparatus 110 collects the log information stored in each log information collection apparatus in the order determined in S132 (S133).

  This indicates that a log information collection device with a large number of log information collected per unit time has been used most recently. Therefore, the print management apparatus 110 efficiently collects more recent log information by collecting the accumulated log information preferentially from the log information collection apparatus having a large number of log information collected per unit time. Can be recovered.

  FIG. 14 is an example of a flowchart for explaining the collection process based on the operating time of the CPU included in the log information collection device. The apparatus status acquisition unit 113 acquires information on the operating time of the CPU included in each log information collection apparatus connected to the print management apparatus 110 (S141).

  The collection device order determination unit 114 selects the log information collection device with the longest CPU operating time based on the information acquired by the device state acquisition unit 113. And the collection | recovery apparatus order determination part 114 determines the order of the log information collection apparatus which collects log information in order with long operation time of CPU (S142). The print management apparatus 110 collects the log information stored in each log information collection apparatus in the order determined in S142 (S143).

  The CPU operating time mentioned here may be, for example, the operating time of one day or the operating time of one hour, or the total operating time after the log information collecting device is turned on. It may be time.

  This indicates that log information collection devices with a long CPU operation time are often used, and more log information may be accumulated. Therefore, the print management apparatus 110 can efficiently collect a large amount of log information by collecting log information accumulated preferentially from the log information collection apparatus having a long CPU operating time.

  FIG. 15 is an example of a flowchart illustrating a collection process based on whether or not the log information collection device is in an operating state. The operating state here refers to a state in which some processing other than the processing for keeping the log information collection device in a steady state is being performed. For example, log information collection processing from the printing apparatus. The non-operating state indicates a state in which no processing other than the processing for keeping the log information collection device in a steady state is performed.

  The apparatus status acquisition unit 113 acquires information indicating whether each log information collection apparatus connected to the print management apparatus 110 is in an operating state or a non-operating state (S151). The collection device order determination unit 114 selects a non-operating state log information collection device based on the information acquired by the device state acquisition unit 113 (S152), and the log information accumulated in the non-operating state log information collection device After collecting the log information, the log information is collected from the operating log information collection device (S153).

  Since the CPU load is increased in the log information collection device in the operating state, the log information collection rate is lower than the log information collection device in the non-operation state when the print management device 110 performs the log information collection processing. To do. Therefore, the print management apparatus 110 can collect more log information efficiently by collecting the accumulated log information with priority from the log information collection apparatus in the non-operating state.

  FIG. 16 is an example of a flowchart illustrating a collection process based on an elapsed time after log information is collected from the log information collection device. The apparatus status acquisition unit 113 acquires time information at which the previous log information was collected by the print management apparatus 110 from each log information collection apparatus (S161).

  Based on the time information acquired by the apparatus status acquisition unit 113, the collection apparatus order determination unit 114 selects a log information collection apparatus that has been used for the longest time after the log information is collected by the print management apparatus 110. Then, the recovery device order determination unit 114 determines the order of the log information collection devices for recovering the log information in the descending order of the elapsed time after the log information is recovered (S162). The print management apparatus 110 collects the log information stored in each log information collection apparatus in the order determined in S162 (S163).

  Here, a method for calculating the elapsed time will be described. When the print management apparatus 110 acquires the time information when the previous log information was collected from the log information collection apparatus, the print management apparatus 110 acquires the current time information by the clock function built in the print management apparatus 110. Then, the current time information is compared with the time information at which the previous log information was collected. Then, the print management apparatus 110 calculates the elapsed time after collecting the log information from the comparison result.

  There is a possibility that a larger amount of log information is accumulated in the log information collection device that has passed for a long time after the log information is collected once. Therefore, if the log information accumulated preferentially from the log information collection device having a long elapsed time since the previous log information was collected, the print management device 110 can efficiently collect more log information.

  In the print management system 100, the number of log information items collected for each log information collection device may be set.

  When the print management apparatus 110 collects log information, it collects all the log information stored in the log information collection apparatus accessed first, and then collects the log information stored in the next log information collection apparatus. When the collection process is performed as described above, the log information collection that can be accessed by the printing feeling apparatus 110 within a limited set time when the collection available time during which the print management apparatus 110 can collect the log information has been set in advance. The number of devices will be limited.

  Therefore, the number of log information collected for each log information collection device may be set in advance. The setting information related to the log information may be stored in the apparatus information storage unit 112 of the print management apparatus 110 or may be set on the log information collection apparatuses 120 and 130 side.

  For example, when the collection order of the log information is determined by the collection apparatus order determination unit 114 in the order of the log information collection apparatus 120 and the log information collection apparatus 130, the print management apparatus 110 is first stored in the log information collection apparatus 120. Collect the set number of log information from the recorded log information. Then, even if the log information collection device 120 still has uncollected log information, the print management device 110 displays the number of log information set from the log information stored in the log information collection device 130 next time. to recover.

  In this way, log information can be uniformly collected from a plurality of log information collection devices within a limited time. Therefore, a state in which a large amount of log information is not accumulated in a specific log information collection device is not obtained, and damage can be minimized even if there is information leakage.

  Next, a collection process when the print management apparatus 110 changes the order of the collected log information collection apparatuses according to the free capacity of the storage device included in the log information collection apparatus will be described. FIG. 17 is an example of a flowchart for explaining the collection processing according to the free capacity of the storage device included in the log information collection device.

  First, in the processes of S171 and S172, the print management apparatus 110 determines the order of log information collection apparatuses that preferentially collect log information based on the specific information described with reference to FIGS. Then, log information is collected from the log information collection device according to the determined order (S173).

  For example, if it is determined in S172 that log information is preferentially collected from the log information collection apparatus 120, the print management apparatus 110 first performs a collection process of the log information collection apparatus 120 in S173. After the collection process of the log information collection device 120 is completed, the print management device 110 determines whether or not there is a log information collection device in which the free capacity of the storage device is less than a certain amount in each log information collection device. The process of confirming is performed (S174). Note that, as a certain amount here, a preset value may be stored in the device information storage unit 112 of the print management device 110.

  In S <b> 174, the device status acquisition unit 113 acquires information on the free capacity of the database 123 and the database 133 that are storage devices of the log information collection devices 120 and 130, respectively. Then, for example, when the free capacity of the database 133 is equal to or less than a certain value, the print management apparatus 110 determines that the free capacity is insufficient and logs the log information collection apparatus 130 next to the log information collection apparatus 130 by the collection apparatus order determination unit 114. The log information collecting device for collecting information is determined. Then, the print management apparatus 110 collects the log information accumulated in the log information collection apparatus 130 (S175).

  In this way, by changing the order in which log information is collected according to the free capacity of the storage device of the log information collecting device, the log information collecting device connected to the print management device 110 logs due to insufficient free space. It is possible to avoid a state in which information cannot be collected, and the print management apparatus 110 can efficiently collect log information.

  Here, a case will be described in which the log information collection device side performs the process of detecting the lack of free space in the storage device included in the log information collection device in S174 of FIG. FIG. 18 is an example of a flowchart for explaining the collection process when the log information collection device detects a shortage of free space.

  The log information collection device 120 collects log information from the printing device 121 (S181). Next, the log information collection device 120 determines whether or not the free space of the database 123 is equal to or greater than a certain amount (S182). For a certain amount here, a preset value may be stored in a memory or the like of the log information collection device 120.

  If it is determined in S182 that the free space in the database 123 is insufficient, the log information collection device 120 transmits a log information collection request to the print management device 110 (S183). In response to this collection request, the print management apparatus 110 identifies the log information collection apparatus 120 that is the target of the collection process (S184), and collects the log information stored in the database 123 (S185).

  In this way, by sending a log information collection request from the log information collection apparatus side to the print management apparatus 110, for example, even when the print management apparatus 110 is performing collection processing on another log information collection apparatus, It is possible to avoid a situation in which log information cannot be collected due to a lack of free storage space in another log information collection device.

  The log information collection request may be sent to the print management apparatus 110 based on the number of log information items stored in the storage device of the log information collection apparatus. In this case, in S182 of FIG. 18, the log information collection device 120 determines whether or not a predetermined number of log information set in advance in the database 123 is accumulated, and the predetermined number of log information is accumulated in the database 123. In step S183, a log information collection request is sent to the print management apparatus 110. Further, a log information collection request may be sent to the print management apparatus 110 based on the data capacity and number of important log information accumulated in the storage device of the log information collection apparatus.

  Further, the log information collection request may be sent from the log information collection device to the print management device 110 when a preset time has come. In this case, when the time information acquired by the clock function of the log information collection device 120 matches the preset time information in S182 of FIG. 18, a log information collection request is printed from the log information collection device. It transmits to the management apparatus 110.

  As described above, when the log management apparatus 110 collects log information based on the time information, for example, if the time information set in each of the log information collection apparatuses 120 and 130 is set to a close time, the print management apparatus 110 Log information can be collected from a plurality of log information collection devices in the same time period, and log information can be collected from each log information collection device efficiently.

  In the log information collection device, conditions for collecting log information may be settable. FIG. 19 is an example of a flowchart for explaining a collection process when conditions for collecting log information are set in the log information collection apparatus.

  Here, the conditions set in the log information collection device include, for example, the above-described conditions relating to the free capacity of the storage device, the conditions relating to the number of accumulated log information, the conditions relating to predetermined time information, and the like. It is preset on the collecting device side.

  First, each log information collection condition is set in the log information collection devices 120 and 130 (S191). Here, in the log information collection device 120, for example, the log information collection condition is that 10 pieces of log information are accumulated, and in the log information collection device 130, the free space in the database 133 is less than a predetermined value. The log information is collected as a condition.

  The print management apparatus 110 accesses an arbitrary log information collection apparatus among the connected log information collection apparatuses (S192), and determines whether or not the log information collection apparatus satisfies a condition for collecting log information. Judgment is made (S193).

  For example, the print management apparatus 110 first accesses the log information collection apparatus 130 and determines whether the log information collection apparatus 130 has insufficient free space. At this time, if the log information collection device 130 has insufficient free space, information indicating that the log information collection condition is satisfied may be provided to the print management device 110. If the log information collection device 130 satisfies the log information collection condition in S193, the print management device 110 collects the log information stored in the log information collection device 130 (S194).

  In step S193, if the log information collection device 130 does not satisfy the log information collection condition, the print management apparatus 110 accesses the log information collection device 120, and whether the log information collection device 120 satisfies the log information collection condition. Judge whether or not. If the log information collection device 130 does not satisfy the conditions for collecting log information, the log information collection device 130 may provide information indicating that to the print management device 110.

  As described above, log information collection conditions are set for each log information collection device, and the log information can be collected by the print management device 110 when each log information collection device satisfies the collection conditions. For this reason, the print management apparatus 110 can collect log information more flexibly and efficiently in a state in which a condition that is important in each log information collection apparatus is satisfied.

  In the first embodiment, the order of the log information collection apparatuses that collect log information preferentially has been described. In the second embodiment, log information accumulated in each log information collection device is collected in an order based on preset setting conditions. The log information collection process will be described below.

  FIG. 20 is an example of a flowchart for explaining log information collection processing based on the type of printing apparatus for which a print log is generated.

  Among the print data and the print log constituting the log information, the print log includes identification information for identifying the type of the printing apparatus on which the print data has been printed. The print management apparatus 110 determines the order of log information to be collected based on this identification information.

  First, the print management apparatus 110 acquires the identification information of the printing apparatus from the log information stored in the log information collection apparatuses 120 and 130 (S201). Here, for example, it is assumed that log information generated in a color printer is set to be preferentially collected.

  The print management apparatus 110 determines whether or not the log information collection apparatuses 120 and 130 have log information having color printer identification information, and the log information collection order determination unit 115 causes the log information to have color printer identification information. Is selected (S202). Here, for example, it is assumed that the printing apparatus 121 is a color printer and the printing apparatus 131 is a monochrome printer. Then, since the log information accumulated in the log information collection device 120 is log information having color printer identification information, the print management device 110 selects the log information collection device 120 in S202.

  The print management apparatus 110 collects the log information collection apparatus 120 selected in S202 with priority from the log information having the identification information of the color printer (S203). Here, if log information including color printer identification information is also stored in the log information collection device 130, the print management device 110 logs the monochrome printer identification information stored in the log information collection device 120. Prior to the information, the log information including the identification information of the color printer stored in the log information collection device 130 is collected.

  In this way, for example, when it is assumed that a color printer prints more important information than a monochrome printer, if log information including color printer identification information is collected with priority, print management The device 110 can quickly and efficiently collect important information.

  FIG. 21 is an example of a flowchart for explaining the collection process based on the data capacity of log information. The print management apparatus 110 acquires data capacity information for each log information stored in each log information collection apparatus (S211). Based on the information acquired in S211, the log information collection order determination unit 115 selects the log information with the smallest data capacity from among the log information accumulated in each log information collection device, and the selected log information The accumulated log information collection device is selected (S212). The print management apparatus 110 first collects the log information having the smallest data capacity selected in S212 from the log information collection apparatus selected in S212 (S213). The print management apparatus 110 may repeat this process for a collection time set in advance.

  If log information is collected preferentially from log information with a small data volume in this way, for example, even if the log information collection time is limited to nighttime or the like in the print management apparatus 110, it is within a limited time. Can collect more log information.

  FIG. 22 is an example of a flowchart for explaining a collection process based on the time when important log information is collected. The print management apparatus 110 acquires time information when each log information accumulated in each log information collection apparatus is collected by the log information collection apparatus (S221). Based on the time information acquired in S221, the log information collection order determination unit 115 selects important log information with the oldest collected time from among the log information accumulated in each log information collection device, and further selects it. The log information collection device in which the important log information is accumulated is selected (S222). The print management apparatus 110 collects important log information with the oldest collected time from the log information collection apparatus selected in S222 (S223). The print management apparatus 110 may repeat this process for a collection time set in advance.

  As described above, the print management apparatus 110 can quickly and efficiently collect the important log information by collecting the important log information with the old time collected by the log information collecting apparatus.

  The procedure for realizing each function in the embodiment described above may be recorded on a storage medium as a computer-readable print management program.

  FIG. 23 is a diagram illustrating a storage medium on which a print management program for realizing each function described in the embodiment is recorded. Each function described in the present embodiment can be realized by the program recorded in the storage medium 410 being read and executed by the computer 500.

  For example, the computer 500 includes a CPU 510, a hard disk 520, a memory 530, a display unit 540, an input unit 550, a communication unit 560, and a storage medium reading unit 570. The CPU 510 is an arithmetic processing unit, and executes arithmetic operations and processes executed in the computer 500. The hard disk 520 is a storage means for storing data, and stores an application that operates on the computer 500, data created by this application, and the like. The memory 530 stores various setting values related to the computer 500, calculation results in the CPU 510, and the like.

  The display unit 540 is a display or the like, and displays data created in the computer 500 so that the user can view it. The input unit 550 is, for example, a keyboard or a mouse, and various data are input by a user operation. The communication unit 560 is a network control unit, for example, and is used for the computer 500 to communicate with an external device. The storage medium reading unit 570 reads data, programs, and the like recorded on various storage media, and is, for example, a floppy (registered trademark) disk driver.

  The storage medium 410 stores a print management program 400 that realizes each function of the present embodiment. The print management program 400 is read by the storage medium reading unit 570 and executed by the CPU 510. The storage medium 410 may be, for example, a floppy (registered trademark) disk or a CD-ROM (Compact Disk Read Only Memory), and may be any medium that can be read by the computer 70. The print management program 400 may be received by the communication unit 560 via a network and stored in the hard disk 520 or the like.

  As described above, the present invention has been described based on the respective embodiments. However, the present invention is not limited to the requirements shown here, such as the configurations described in the above embodiments and combinations with other elements. With respect to these points, the present invention can be changed within a range that does not detract from the gist of the present invention, and can be appropriately determined according to the application form.

  The present invention can be applied to a print management apparatus, log information collection apparatus, print management system, print management method, print management program, and storage medium that collect and manage print logs.

1 is an example of a system configuration diagram of a print management system 100 of the present embodiment. 6 is an example of a flowchart for explaining the operation of the print management system 100. It is an example of the flowchart explaining the collection process based on the installation place of a log information collection apparatus. 10 is an example of a flowchart for explaining a collection process based on the number of printing apparatuses connected to a log information collection apparatus. It is an example of the flowchart explaining the collection | recovery process based on the information leakage history of a log information collection apparatus. It is an example of the flowchart explaining the collection process based on the capacity | capacitance of the memory | storage device with which a log information collection apparatus is provided. It is an example of the flowchart explaining the collection | recovery process based on the free capacity of the memory | storage device with which a log information collection apparatus is provided. It is an example of the flowchart explaining the collection process based on the data capacity of the log information accumulate | stored in the log information collection apparatus. It is an example of the flowchart explaining the collection process based on the number of the log information accumulate | stored in the log information collection apparatus. It is an example of the flowchart explaining the collection | recovery process based on the data capacity of the important log information accumulate | stored in the log information collection apparatus. It is an example of the flowchart explaining the collection process based on the number of the important log information accumulate | stored in the log information collection apparatus. It is an example of the flowchart explaining the collection process based on the data capacity of the log information collected per unit time by the log information collection device. It is an example of the flowchart explaining the collection process based on the number of the log information collected per unit time by the log information collection device. It is an example of the flowchart explaining the collection | recovery process based on the operating time of CPU which a log information collection device has. It is an example of the flowchart explaining the collection | recovery process based on whether a log information collection apparatus is an operation state. It is an example of the flowchart explaining the collection process based on the elapsed time after log information was collect | recovered from the log information collection apparatus. It is an example of the flowchart explaining the collection | recovery process according to the free capacity of the memory | storage device with which a log information collection apparatus is provided. It is an example of the flowchart explaining the collection | recovery process when a log information collection apparatus detects lack of free space. It is an example of the flowchart explaining the collection process when the conditions for log information collection | recovery are set in the log information collection apparatus. FIG. 10 is an example of a flowchart illustrating log information collection processing based on the type of printing apparatus for which a print log is generated. It is an example of the flowchart explaining the collection | recovery process based on the data capacity of log information. It is an example of the flowchart explaining the collection | recovery process based on the time when important log information was collected. It is a figure explaining the storage medium with which the printing management program which implement | achieves each function demonstrated in the Example was recorded.

Explanation of symbols

DESCRIPTION OF SYMBOLS 100 Print management system 110 Print management apparatus 120, 130 Log information collection apparatus 121, 131 Printing apparatus 122, 132 Print request terminal 123, 133 Database 400 Print management program 410 Storage medium

Claims (22)

A print management apparatus connected to a plurality of log information collection apparatuses storing log information including print logs and print data collected from a printing apparatus, and collecting the log information from the log information collection apparatus,
The print management device includes device information storage means for storing information relating to the plurality of log information collection devices;
And a collection device order determination unit that determines an order of the log information collection device for collecting the log information based on information related to the log information collection device stored in the device information storage unit. Management device.   The print management apparatus according to claim 1, wherein the information related to the log information collection apparatus is information related to a place where the log information collection apparatus is installed.   The print management apparatus according to claim 1, wherein the information related to the log information collection apparatus is information related to a capacity of a storage medium included in the log information collection apparatus. A print management apparatus connected to a plurality of log information collection apparatuses storing log information including print logs and print data collected from a printing apparatus, and collecting the log information from the log information collection apparatus,
The print management device includes device status information acquisition means for acquiring device status information of the log information collection device;
And a collection device order determination unit for determining an order of the log information collection device for collecting the log information based on the state of the log information collection device acquired by the device state information acquisition unit. Management device.   The print management apparatus according to claim 4, wherein the apparatus status information is information relating to a data capacity of log information collected by the log information collection apparatus.   The print management apparatus according to claim 4, wherein the apparatus status information is information relating to the number of log information items collected by the log information collection apparatus. A print management device connected to a plurality of log information collection devices storing log information including print logs and print data collected from a printing device, and collecting the log information from the log information collection device,
The print management apparatus includes log information collection order determination means for determining an order of the log information to be collected based on preset setting information.   The print management apparatus according to claim 7, wherein the setting information is information relating to a type of the printing apparatus from which the log information is collected.   The print management apparatus according to claim 7, wherein the setting information is information related to a data capacity of the log information.   The print management apparatus according to claim 7, wherein the setting information is information related to a specific keyword included in the seal log information. A log information collection device that stores log information including a print log and print data collected from a printing device, and the stored log information is collected by a print management device,
The log information collection device, wherein the log information is collected by the print management device when the device state of the log information collection device is set in advance. A log information collection device that stores log information including a print log and print data collected from a printing device, and the stored log information is collected by a print management device,
The log information collection device determines an order in which the stored log information is collected based on a preset condition,
The log information collecting apparatus, wherein the log information is collected by the print management apparatus according to the determined order. In a print management system comprising a plurality of log information collection devices storing log information including print logs and print data collected from a printing device, and a print management device connected to the log information collection device,
The print management device includes log information collection device information storage means in which information related to the log information collection device is stored;
Collecting apparatus order determining means for determining the order of the log information collecting apparatus for collecting the log information based on information relating to the log information collecting apparatus stored in the collecting apparatus information storing means;
The print management system collects the log information from the log information collection device according to the order determined by the collection device order determination means. In a print management system comprising a plurality of log information collection devices storing log information including print logs and print data collected from a printing device, and a print management device connected to the log information collection device,
The print management device includes device status information acquisition means for acquiring device status information of the log information collection device;
Collecting apparatus order determining means for determining the order of the log information collecting apparatus for collecting the log information based on the state of the log information collecting apparatus acquired by the apparatus state information acquiring means;
The print management system collects the log information from the log information collection device according to the order determined by the collection device order determination means. In a print management system comprising a plurality of log information collection devices storing log information including print logs and print data collected from a printing device, and a print management device connected to the log information collection device,
The print management apparatus has log information collection order determination means for determining an order of the log information to be collected based on preset setting information;
The print management system, wherein the print management system collects the log information from the log information collection device according to the order determined by the log information collection order determination means. A plurality of log information collection devices connected to a plurality of log information collection devices storing log information including print logs and print data collected from the printing device, and collecting the log information from the log information collection device; A print management method in a print management apparatus having apparatus information storage means in which information related to
The print management method includes a collection apparatus order determination procedure for determining an order of the log information collection apparatus for collecting the log information based on information related to the log information collection apparatus stored in the apparatus information storage unit. A print management method. A print management method in a print management apparatus that is connected to a plurality of log information collection apparatuses storing log information including print logs and print data collected from a printing apparatus and collects the log information from the log information collection apparatus. There,
The print management method includes a device status information acquisition procedure for acquiring device status information of the log information collection device;
And a collection device order determination procedure for determining the order of the log information collection device for collecting the log information based on the state of the log information collection device acquired by the device state information acquisition procedure. Management method. A print management method in a print management apparatus connected to a plurality of log information collection apparatuses storing log information including print logs and print data collected from a printing apparatus, and collecting the log information from the log information collection apparatus. There,
The print management method includes a log collection order determination procedure for determining an order of the log information to be collected based on preset setting information. Connected to a plurality of log information collection devices that store log information including print logs and print data collected from the printing device, collect the print logs from the log information collection device, and relate to the log information collection device A print management program in a print management apparatus having device information storage means for storing information,
A computer is caused to execute a recovery device order determination procedure for determining an order of the log information collection device for recovering the log information based on information relating to the log information collection device stored in the device information storage means. A print management program. A print management program in a print management apparatus that is connected to a plurality of log information collection apparatuses that store log information including print logs and print data collected from a printing apparatus and collects the log information from the log information collection apparatus. There,
A device status information acquisition procedure for acquiring device status information of the log information collection device in a computer;
And a collection device order determination procedure for determining an order of the log information collection device for collecting the log information based on the state of the log information collection device acquired by the device state information acquisition procedure. Print management program. A print management program in a print management apparatus that is connected to a plurality of log information collection apparatuses that store log information including print logs and print data collected from a printing apparatus and collects the log information from the log information collection apparatus. There,
A print management program for causing a computer to execute a log information collection order determination procedure for determining an order of the log information to be collected based on preset setting information.   A computer-readable storage medium storing the print management program according to any one of claims 19 to 21.

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