JP4564212B2 - Information provision terminal - Google Patents

Information provision terminal Download PDF

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Publication number
JP4564212B2
JP4564212B2 JP2001273824A JP2001273824A JP4564212B2 JP 4564212 B2 JP4564212 B2 JP 4564212B2 JP 2001273824 A JP2001273824 A JP 2001273824A JP 2001273824 A JP2001273824 A JP 2001273824A JP 4564212 B2 JP4564212 B2 JP 4564212B2
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Japan
Prior art keywords
unit
screen
display
flicker
user
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Expired - Fee Related
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JP2001273824A
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Japanese (ja)
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JP2003084879A (en
Inventor
英昭 山田
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Toshiba Corp
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Toshiba Corp
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Priority to JP2001273824A priority Critical patent/JP4564212B2/en
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  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
  • Control Of Vending Devices And Auxiliary Devices For Vending Devices (AREA)
  • Controls And Circuits For Display Device (AREA)
  • User Interface Of Digital Computer (AREA)

Description

【0001】
【発明の属する技術分野】
本発明は、利用者に情報を提供する表示部と、利用者が操作する操作部と、前記操作部に対応して設けられた操作案内用の点滅表示器とを備えた情報提供端末、および機器の操作案内方法に関する。
【0002】
【従来の技術】
利用者が表示画面上で選択操作を行うタッチパネル式の操作画面と、その操作画面上の操作段階で選択的に操作される操作機構部(例えばスキャナ、カード挿抜機構、キー操作機構等)とを備えた情報提供端末に於いては、上記操作機構部に対応して操作案内用の点滅表示器(フリッカー)を備え、このフリッカーにより操作機構部へ操作を移行させるための操作案内を行っている。
【0003】
しかしながら、この種の機器の操作に不慣れな利用者は、操作が操作機構部に移っても操作画面を注視したままで、フリッカーの点滅に気付かないことが多く、従って円滑な操作が行われず、機器利用の遅滞を招き、利用者に操作上の不便さを生じさせるとともに、機器運用の効率低下を招くという問題があった。
【0004】
【発明が解決しようとする課題】
上述したように、利用者が表示画面上で選択操作を行うタッチパネル式の操作画面と、その操作画面上の操作段階で選択的に操作されるフリッカー付きの操作機構部とを備えた情報提供端末に於いて、従来では、操作が操作機構部に移っても操作画面を注視したままで、フリッカーの点滅に気付かないことが多く、従って円滑な操作が行われず、機器利用の遅滞を招き、利用者に操作上の不便さを生じさせるとともに、機器運用の効率低下を招くという問題があった。
【0005】
本発明は上記実情に鑑みなされたもので、利用者が表示画面上で選択操作を行うタッチパネル式の操作画面と、その操作画面上の操作段階で選択的に操作される操作機構部と、その操作部の操作案内を行うフリッカーとを備えた情報提供端末に於いて、操作性の向上を図った情報提供端末を提供することを目的とする。
【0006】
【課題を解決するための手段】
本発明に係る情報提供端末は、利用者に情報を提供する表示部と、利用者が操作する操作部と、前記操作部に対応して設けられた操作案内用の点滅表示器と、前記点滅表示器を点滅表示駆動する点滅表示駆動制御手段と前記点滅表示駆動制御手段により前記点滅表示器が点滅表示駆動された際に、前記表示部の画面輝度を低減する表示制御手段とを具備したことを特徴とする。
【0007】
本発明の具体例を挙げると、利用者が表示画面上で選択操作を行うタッチパネル式の操作画面と、その操作画面上の操作段階で選択的に操作される、例えばカード挿抜機構、キー操作機構等の操作機構部と、その操作機構部の操作案内を行うフリッカーとを備えた情報提供端末に於いて、利用者(顧客)の操作が必要な操作部位を指示するために、上記操作画面に、操作方法、操作部位等の指示を表示させた後、上記操作画面の輝度を低減し(操作画面を暗くし)、同時に上記フリッカーを点滅させることで、利用者の注意を操作が必要な操作部位に誘導する。これにより、利用者の操作部位の移行伴う操作上の戸惑いを解消して、円滑かつ迅速な機器操作が期待でき、操作性の向上、並びにそれに伴う機器運用の効率化が図れる。
【0008】
【発明の実施の形態】
以下、図面を参照して本発明の一実施形態を説明する。
【0009】
図1は本発明の一実施形態による情報提供端末の外観構成を示す斜視図である情報提供端末の筐体本体1には、タッチパネル式の操作画面30、および当該操作画面30の表示内容に応じて選択的に操作される操作機構部3a,3b,3c,…,3nが設けられる。更にこれら操作機構部3a,3b,3c,…,3n各々に対応して、その各近傍位置に操作案内用のフリッカー(点滅表示器)2a,2b,2c,…,2nが設けられる。
【0010】
この例では、操作機構部として、キー操作部3a、スキャナ部3b、カード挿抜部3c、および連絡用電話3nを有し、キー操作部3aの近傍位置にフリッカー2aが設けられ、スキャナ部3bの近傍位置にフリッカー2baが設けられ、カード挿抜部3cの近傍位置にフリッカー2cが設けられ、連絡用電話3nの近傍位置にフリッカー2nが設けられる。
【0011】
図2は本発明の一実施形態による情報提供端末の内部の構成要素を示すブロック図であり、図中、図1と同一部分に同一符号を付している。
【0012】
装置全体の制御を司る制御部(主制御部)10は、入力タブレット31とLCDモニタ32とを一体にした操作画面30との間で、モニタ32に所定の操作手順に従う操作情報を表示出力制御し、入力タブレット31より操作位置座標に従う操作情報を取得する。更に、上記したキー操作部3a、スキャナ部3b、カード挿抜部3c、および連絡用電話3n等の各種操作機構部(I/O−DV)、およびフリッカーランプ駆動制御部20等を制御対象に各種の制御を行う。
【0013】
フリッカーランプ駆動制御部20は、制御部10の制御の下に、上記各種操作機構部(I/O−DV)3a,3b,3c,…,3nの操作案内を行うフリッカー(FL)2a,2b,2c,…,2nを選択的にドライブ(点滅駆動)制御する。
【0014】
図3は本発明の一実施形態による情報提供端末の処理手順の一例を示すフローチャートである。
【0015】
ここで上記各図を参照して本発明の実施形態に於ける動作を説明する。
【0016】
利用者(顧客)は、操作画面30の表示指示内容に従い画面上で操作を開始する(図3ステップa1)。この際、情報提供端末の筐体本体1に設けられた各フリッカー(点滅表示器)2a,2b,2c,…,2nはいずれも未だ点滅動作していない(図3ステップA1)。
【0017】
上記操作画面30に表示された指示に従う操作画面上のある操作段階で、利用者による操作が、操作画面30から、それ以外の操作機構部(I/O−DV)3a,3b,3c,…,3nのいずれかに移行する状態になると(図3ステップa2)、制御部10の表示制御で、操作画面30に、次に操作すべき操作部位(操作機構部)が表示されるとともに、フリッカーランプ駆動制御部20が、制御部10より、その操作部位(操作機構部)の指示を受けて、該当する操作部位(操作機構部)の近傍に設けられたフリッカー(例えばキー操作部3aの近傍位置にフリッカー2a)を点滅表示する(図3ステップA2)。
【0018】
更に、制御部10は、フリッカー2aの点滅表示駆動に伴い、操作画面30の表示輝度を低減制御して、画面を薄暗くし、利用者(顧客)の注意が操作画面30から、点滅表示されたフリッカー2aの近傍に位置するキー操作部3aに向くようにする(図3ステップA3)。
【0019】
利用者が、そのフリッカー2aの点滅表示に注目して(図3ステップa3)、そのフリッカー2aの近傍に位置するキー操作部3aの操作を開始し(図3ステップa4)、その操作が完了すると、制御部10は、フリッカーランプ駆動制御部20に、フリッカー2aの動作停止を指示するとともに、操作画面30の表示輝度を通常の表示輝度状態に復帰させて、画面を通常の明るさに戻す(図3ステップA4)。
【0020】
このように、操作画面30に、操作方法、操作部位等の指示を表示し、その後、利用者の操作が操作画面30上から他の部位の操作に移行する際に、操作画面30の輝度を低減し(操作画面を暗くし)、同時に、操作が移行する部位のフリッカーを点滅させることで、利用者の注意を、操作が必要な操作部位に誘導することができる。これにより、利用者の操作部位の移行に伴う操作上の戸惑いを解消して、円滑かつ迅速に機器の操作が行える。
【0021】
【発明の効果】
以上詳記したように本発明によれば、利用者が表示画面上で選択操作を行うタッチパネル式の操作画面と、その操作画面上の操作段階で選択的に操作される操作機構部と、その操作部の操作案内を行うフリッカーとを備えた情報提供端末に於いて、フリッカーの点滅動作に同期させて操作画面の輝度を低減する構成としたことにより、操作性を向上させることができ、円滑かつ迅速に機器の操作が行えるとともに機器運用の効率化が図れる。
【図面の簡単な説明】
【図1】本発明の一実施形態に係る情報提供端末の外観構成を示す斜視図。
【図2】本発明の一実施形態に係る情報提供端末の内部の構成要素を示すブロック図。
【図3】本発明の一実施形態に係る情報提供端末の処理手順の一例を示すフローチャート。
【符号の説明】
1…筐体本体
2a,2b,2c,…,2n…フリッカー(点滅表示器)
3a,3b,3c,…,3n…操作機構部
10…制御部(主制御部)
20…フリッカーランプ駆動制御部
30…操作画面
31…入力タブレット
32…LCDモニタ
[0001]
BACKGROUND OF THE INVENTION
The present invention provides an information providing terminal comprising a display unit for providing information to a user, an operation unit operated by the user, and a flashing display for operation guidance provided corresponding to the operation unit, and The present invention relates to a device operation guidance method.
[0002]
[Prior art]
A touch panel type operation screen on which a user performs a selection operation on the display screen, and an operation mechanism unit (for example, a scanner, a card insertion / extraction mechanism, a key operation mechanism, etc.) that is selectively operated at an operation stage on the operation screen. The provided information providing terminal includes a flashing indicator (flicker) for operation guidance corresponding to the operation mechanism unit, and performs operation guidance for shifting the operation to the operation mechanism unit by the flicker. .
[0003]
However, users who are unfamiliar with the operation of this type of device often keep an eye on the operation screen even when the operation moves to the operation mechanism unit, and do not notice flickering flickering, so smooth operation is not performed. There has been a problem in that the use of the device is delayed, causing inconvenience in operation for the user and reducing the efficiency of device operation.
[0004]
[Problems to be solved by the invention]
As described above, an information providing terminal including a touch panel type operation screen on which a user performs a selection operation on a display screen, and an operation mechanism unit with flicker that is selectively operated at an operation stage on the operation screen. However, in the past, even if the operation moved to the operation mechanism part, the operation screen was often watched and the flicker blinking was often not noticed. Therefore, the smooth operation was not performed, causing a delay in the use of the device. This causes inconvenience in operation for the user and causes a reduction in the efficiency of device operation.
[0005]
The present invention has been made in view of the above circumstances, a touch panel type operation screen on which a user performs a selection operation on a display screen, an operation mechanism unit that is selectively operated at an operation stage on the operation screen, and An object of the present invention is to provide an information providing terminal having improved operability in an information providing terminal provided with a flicker for performing operation guidance of an operation unit.
[0006]
[Means for Solving the Problems]
An information providing terminal according to the present invention includes a display unit that provides information to a user, an operation unit that is operated by the user, a blinking display for operation guidance that is provided corresponding to the operation unit, and the blinking a flashing drive control means for blinking driving the display device, when the blinking indicator is flashing driven by the blinking display drive control means, ingredients Bei and display control means for reducing the screen luminance of the display unit characterized in that it was.
[0007]
As a specific example of the present invention, a touch panel type operation screen on which a user performs a selection operation on a display screen, and a card insertion mechanism, a key operation mechanism, for example, which are selectively operated at an operation stage on the operation screen. In the information providing terminal provided with an operation mechanism unit such as the above and a flicker that performs operation guidance of the operation mechanism unit, the above operation screen is displayed in order to instruct an operation part that requires a user (customer) operation. After displaying instructions such as the operation method and operation part, the brightness of the operation screen is reduced (darkening the operation screen), and at the same time the flicker blinks, so that the operation requiring user attention is required. Guide to site. As a result, it is possible to eliminate the operational confusion associated with the transition of the user's operation part, and to expect smooth and quick device operation, and to improve operability and increase the efficiency of device operation.
[0008]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
[0009]
FIG. 1 is a perspective view showing an external configuration of an information providing terminal according to an embodiment of the present invention. A case main body 1 of the information providing terminal has a touch panel type operation screen 30 and a display content of the operation screen 30. , 3n are provided which are selectively operated by the operation mechanism 3a, 3b, 3c,. Further, operation guide flickers (flashing indicators) 2a, 2b, 2c,..., 2n are provided at positions near the operation mechanisms 3a, 3b, 3c,.
[0010]
In this example, the operation mechanism unit includes a key operation unit 3a, a scanner unit 3b, a card insertion / removal unit 3c, and a contact phone 3n. A flicker 2a is provided in the vicinity of the key operation unit 3a, and the scanner unit 3b A flicker 2ba is provided in the vicinity, a flicker 2c is provided in the vicinity of the card insertion / removal portion 3c, and a flicker 2n is provided in the vicinity of the communication telephone 3n.
[0011]
FIG. 2 is a block diagram showing the internal components of the information providing terminal according to an embodiment of the present invention. In FIG. 2, the same parts as those in FIG.
[0012]
A control unit (main control unit) 10 that controls the entire apparatus displays and controls operation information in accordance with a predetermined operation procedure on the monitor 32 between the input tablet 31 and the operation screen 30 in which the LCD monitor 32 is integrated. Then, the operation information according to the operation position coordinates is acquired from the input tablet 31. Further, various operation mechanism units (I / O-DV) such as the key operation unit 3a, the scanner unit 3b, the card insertion / extraction unit 3c, and the contact phone 3n, and the flicker lamp drive control unit 20 are controlled. Control.
[0013]
Under the control of the control unit 10, the flicker lamp drive control unit 20 performs flicker (FL) 2a, 2b for guiding operation of the various operation mechanism units (I / O-DV) 3a, 3b, 3c,. , 2c,..., 2n are selectively driven (flashing drive).
[0014]
FIG. 3 is a flowchart showing an example of a processing procedure of the information providing terminal according to the embodiment of the present invention.
[0015]
Here, the operation in the embodiment of the present invention will be described with reference to the respective drawings.
[0016]
The user (customer) starts an operation on the screen according to the display instruction content of the operation screen 30 (step a1 in FIG. 3). At this time, none of the flickers (flashing indicators) 2a, 2b, 2c,..., 2n provided in the housing body 1 of the information providing terminal has yet flashed (step A1 in FIG. 3).
[0017]
At a certain operation stage on the operation screen according to the instruction displayed on the operation screen 30, the operation by the user is performed from the operation screen 30 on the other operation mechanism units (I / O-DV) 3a, 3b, 3c,. , 3n (step a2 in FIG. 3), the operation part (operation mechanism part) to be operated next is displayed on the operation screen 30 by the display control of the control unit 10, and the flicker is also performed. The lamp drive control unit 20 receives an instruction from the operation unit (operation mechanism unit) from the control unit 10, and flickers (for example, near the key operation unit 3a) provided in the vicinity of the corresponding operation unit (operation mechanism unit). The flicker 2a) is displayed blinking at the position (step A2 in FIG. 3).
[0018]
Further, the control unit 10 controls to reduce the display brightness of the operation screen 30 in accordance with the blinking display driving of the flicker 2a, dims the screen, and the attention of the user (customer) is flashed from the operation screen 30. It is made to face the key operation part 3a located in the vicinity of the flicker 2a (step A3 in FIG. 3).
[0019]
When the user pays attention to the blinking display of the flicker 2a (step a3 in FIG. 3), the user starts operating the key operation unit 3a located in the vicinity of the flicker 2a (step a4 in FIG. 3). The control unit 10 instructs the flicker lamp drive control unit 20 to stop the operation of the flicker 2a, and returns the display brightness of the operation screen 30 to the normal display brightness state, thereby returning the screen to the normal brightness ( FIG. 3 step A4).
[0020]
In this way, instructions such as an operation method and an operation part are displayed on the operation screen 30, and then the brightness of the operation screen 30 is changed when the user's operation shifts from the operation screen 30 to an operation of another part. By reducing (darkening the operation screen) and simultaneously blinking the flicker of the part to which the operation moves, the user's attention can be guided to the operation part that requires the operation. This eliminates the operational confusion associated with the transition of the user's operation site, and allows the device to be operated smoothly and quickly.
[0021]
【The invention's effect】
As described above in detail, according to the present invention, a touch panel type operation screen on which a user performs a selection operation on a display screen, an operation mechanism unit that is selectively operated at an operation stage on the operation screen, and In the information provision terminal equipped with the flicker that performs operation guidance of the operation unit, the brightness of the operation screen is reduced in synchronization with the flickering operation of the flicker, so that the operability can be improved and smooth. In addition, the operation of the device can be performed quickly and the efficiency of the device operation can be improved.
[Brief description of the drawings]
FIG. 1 is a perspective view showing an external configuration of an information providing terminal according to an embodiment of the present invention.
FIG. 2 is a block diagram showing internal components of the information providing terminal according to the embodiment of the present invention.
FIG. 3 is a flowchart showing an example of a processing procedure of the information providing terminal according to the embodiment of the present invention.
[Explanation of symbols]
1 ... Case body 2a, 2b, 2c, ..., 2n ... Flicker (flashing display)
3a, 3b, 3c,..., 3n... Operation mechanism unit 10... Control unit (main control unit)
20 ... Flicker lamp drive control unit 30 ... Operation screen 31 ... Input tablet 32 ... LCD monitor

Claims (1)

利用者に情報を提供する表示部と、
利用者が操作する操作部と、
前記操作部に対応して設けられた操作案内用の点滅表示器と、
前記点滅表示器を点滅表示駆動する点滅表示駆動制御手段と
前記点滅表示駆動制御手段により前記点滅表示器が点滅表示駆動された際に、前記表示部の画面輝度を低減する表示制御手段とを具備したことを特徴とする情報提供端末。
A display that provides information to the user;
An operation unit operated by a user;
A blinking indicator for operation guidance provided corresponding to the operation unit;
Blinking display drive control means for driving the blinking display to blink , and
An information providing terminal comprising: display control means for reducing screen brightness of the display unit when the blinking display is driven to blink by the blinking display drive control means .
JP2001273824A 2001-09-10 2001-09-10 Information provision terminal Expired - Fee Related JP4564212B2 (en)

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JP4699265B2 (en) * 2006-04-04 2011-06-08 日立オムロンターミナルソリューションズ株式会社 Transaction processing equipment
KR101531595B1 (en) * 2009-09-28 2015-07-06 노틸러스효성 주식회사 Automatic teller machine
JP5511361B2 (en) * 2009-12-22 2014-06-04 キヤノン株式会社 Image display apparatus, control method therefor, and program

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JPH1186091A (en) * 1997-09-04 1999-03-30 Oki Electric Ind Co Ltd Automatic transaction machine
JP2000163630A (en) * 1998-11-25 2000-06-16 Hitachi Ltd Operation type automatic machine
JP2000267837A (en) * 1999-03-15 2000-09-29 Nippon Hoso Kyokai <Nhk> Man-machine interface device and recording medium with man-machine interface control program recorded thereon

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JPH1186091A (en) * 1997-09-04 1999-03-30 Oki Electric Ind Co Ltd Automatic transaction machine
JP2000163630A (en) * 1998-11-25 2000-06-16 Hitachi Ltd Operation type automatic machine
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