JP4435140B2 - Telephone exchange equipment - Google Patents

Description

  The present invention relates to a telephone exchange apparatus that is connected to a multi-function telephone having line buttons to provide various communication services.

  2. Description of the Related Art Conventionally, a key telephone system to which a multi-function telephone having a line button is connected has a processing service function such as incoming call rejection, and the registration status of the processing service is registered on a line basis. In the conventional button telephone system in which the registration status of the processing service is registered on a line basis as described above, when the service activation request is made, the service activation, that is, the line for changing the service registration status is captured or the service activation is performed. The identification information such as the line number of the line is input to specify the line for starting the service.

  Therefore, conventionally, when performing service registration for a plurality of lines, the service activation operation must be repeated a plurality of times. In a multi-function telephone having a plurality of line buttons, the same service registration is often performed on a plurality of lines held by a single terminal, so the service activation operation must be repeated multiple times, which is very inconvenient. there were.

In addition, in a conventional system in which the registration status of call processing services such as call rejection is registered on a terminal basis, when the service registration is performed for a terminal, the service is performed for all lines of the terminal. It will be in the same state as For example, when an incoming call rejection registration is performed for a certain terminal, incoming calls to all the lines of that terminal are uniformly rejected. For this reason, the conventional system has a problem in that it cannot be registered to reject incoming calls only to some of the lines held by the terminal.

  For this reason, it is desired to provide services more effectively.

  The conventional telephone exchange apparatus has a problem that service registration cannot be performed for a plurality of lines by a single service activation operation, and service registration cannot be performed for some of the lines of the terminal.

  The present invention has been made to solve the above-described problems, and enables service registration for a plurality of lines by a single service activation operation, and also provides service for only a part of lines held by a terminal. It is an object of the present invention to provide a telephone exchange device that can perform registration and improve system serviceability.

To achieve the above object, a telephone exchange apparatus according to the present invention stores one or more representative terminals for each line in a telephone exchange apparatus to which a multi-function telephone having at least one line button is connected. comprising a representative storage means, and a service state storage means for storing the registration status of the call processing services for each line, and a terminal identification unit that identifies the operation terminal during call processing service registration operation, the call processing service registration from the terminal At the time of operation , the terminal identifying means is used to identify the terminal, the line preliminarily stored in the representative storage means is used to determine the line that is the representative terminal, and the call processing service registration status of the line is determined. Based on the registration status of the call processing service stored in the service status storage means when an incoming call arrives on the line. And executes the service.
With this configuration, when service registration such as absentee transfer is performed from a certain representative terminal, the service state is registered in the line corresponding to the representative terminal. Accordingly, service registration for a plurality of lines can be performed by a single service activation operation, and the serviceability of the system can be improved.

The present invention also provides a telephone exchange apparatus in which the enhanced phone is connected, with terminal specifying means for specifying the terminal as the input information at call processing service registration operation, at call processing service registration operation, the terminal specified stage A line having the designated terminal as a representative terminal is determined using information stored in advance in the representative storage unit, and a call processing service registration state of the line is stored using the service state storage unit; Further, when an incoming call arrives on the line, the service is executed based on the registered state of the call processing service stored in the service state storage means . As a result, service registration can be performed for a plurality of lines with the terminal specified by the terminal specifying means as the representative terminal.

Further, the present invention provides a representative storage means for storing one representative terminal for each line and a service status storage means for storing a call processing service registration status for each terminal in a telephone exchange apparatus to which a multi-function telephone is connected. Terminal identification means for identifying an operation terminal at the time of call processing service registration operation, and by identifying the terminal using the terminal identification means at the time of call processing service registration operation from the terminal, the call processing service of the terminal The registered state is stored using the service state storage means, and when an incoming call arrives on the line, the representative terminal of the line is determined using information stored in advance in the representative storage means, and the service The service is executed based on the registered state of the call processing service of the representative terminal stored in the state storage means . In the above configuration, when a service registration such as absence transfer is performed from a certain terminal, the service for each terminal is registered in the service state storage unit. Thereafter, when there is an incoming call on the line, service processing such as call forwarding is executed according to the service registration state of the representative terminal of the line.

The present invention also provides a representative storage means for storing one representative terminal for each line and a service status storage means for storing a call processing service registration status for each terminal in a telephone exchange apparatus to which a multi-function telephone is connected. Terminal designation means for designating a terminal as input information at the time of call processing service registration operation, and at the time of call processing service registration operation, the call processing service registration status of the terminal designated using the terminal designation stage is set to the service status When the incoming call arrives on the line, the representative terminal of the line is determined using the information stored in advance in the representative storage means, and stored in the service state storage means. The service is executed based on the registration status of the call processing service of the representative terminal . By configuring as described above, it is possible to perform service registration such as unattended transfer by designating another terminal from one terminal. After that, if there is an incoming call on the line, it is based on the service registration state of the representative terminal of the line. Services such as call forwarding are executed.

In the telephone exchange apparatus to which the multi-function telephone is connected, the representative storage means stores a representative terminal for each of one or more call processing service types, and sets a different terminal as the representative terminal for each call processing service type. It is possible.

  According to the present invention, in a telephone exchange apparatus to which a multi-function telephone having at least one line button is connected, service registration for a plurality of lines can be performed by a single service activation operation, and a line possessed by a terminal can be provided. Service registration can be performed only for some of the lines, and the serviceability of the system can be improved.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

(First embodiment)
FIG. 1 is a system configuration diagram of a telephone exchange apparatus according to the first embodiment of the present invention. In FIG. 1, reference numeral 1 denotes a main apparatus. The main apparatus 1 is provided with a station line unit 11, an extension terminal unit 12, a DID line unit 13, and a control unit 14, which are connected to a control data highway 15 and a PCM highway 16, respectively. Is done.

  The office line unit 11 includes a one-chip microcomputer, an interface, a time slot assigner (GA), and a codec, and is connected to the analog subscriber line 2. The station line unit 11 is controlled by a one-chip microcomputer, and the sound of the station line is sent to the PCM highway 16 through the codec.

The extension terminal unit 12 includes a one-chip microcomputer, a ping-pong transmission LSI, and a time slot assigner (GA), and is connected to a digital key telephone (DKT) 3 used as an extension terminal.
The DID line unit 13 comprises a one-chip microcomputer, SLIC (standard line interface IC), time slot assigner (GA), and codec, and is connected to the DID line 4.
A voice mail device 18 and a telephone terminal 19 are connected to the control data highway 15 and the PCM highway 16 via an interface 17.

  The control unit 14 controls the entire main apparatus 1 and includes a microcomputer bus 141. The microcomputer unit 141 exchanges data with the main control CPU 142 and the control data highway 15 that control the entire system. Distributes audio data on the sub CPU 143, the real-time clock 144 that measures the current time, the ROM 145 that describes the processing program of the main control CPU 142, the RAM 146 that stores data when the main control CPU 142 performs processing, and the audio data on the PCM highway 16 And a conference circuit 148 used in an extension conference or a local conference. The time switch circuit 147 is connected to a tone circuit 149 serving as a sound source for service tones used in the system. The RAM 146 is set with processing contents of the incoming call transfer function and stores priority information on whether to give priority to the individual transfer function set by the individual user or to give priority to the system transfer function set by the system administrator. Is done.

The digital button telephone (DKT) 3 is configured as shown in FIG. FIG. 2 is a plan view showing an external configuration of the digital button telephone 3.
In FIG. 2, a handset 32 is placed on the cradle portion of the telephone casing 31. The operation panel of the telephone housing 31 includes a dial button 33, a plurality of function keys 34, a plurality of LED indicators 35 individually associated with the function keys 34, a plurality of control buttons 36, and a control thereof. An LED display 37 associated with a predetermined button of the buttons 36 and an LCD display 38 for displaying date, call time, outgoing dial, and the like are provided.

  The function key 34 allows the user to freely set an extension key, a station line key, and other various function keys. Functions that can be set in the function key 34 include, for example, local line transmission, auto dialing, missed transfer, incoming call rejection, simultaneous call, proxy response, conference / transfer, dedicated line transmission, pause, automatic redial, and the like.

Next, the incoming call transfer function will be described.
First, a user individual transfer setting method and a transfer operation will be described.
The individual transfer setting function has the following three functions.

  (1) CF-A11 (hereinafter referred to as CF-A) that forwards incoming calls unconditionally.

(2) CF-Busy (hereinafter referred to as CF-B) for transferring a call during a call .

  (3) CF-NoAnswer (hereinafter referred to as CF-NA) that is transferred after a predetermined time when the call is not answered.

  The functions (1) to (3) set the transfer destination with a specific number as shown in FIG. 3, for example.

The CF-A (1) is set by a key operation of [extension key] + # 601+ “transfer destination terminal number” as shown in FIG. 3 (1). If there is a setting of the CF-A, should the call coming in on the specified terminal from the central office line or dedicated line is transferred to all the transfer destination terminal.

The CF-B in (2) is set by a key operation of [extension key] + # 602+ “transfer destination terminal number” as shown in FIG. 3 (2). With this CF-B setting, a new call is transferred to the transfer destination terminal only when the designated terminal is busy.

The CF-NA in (3) is set by a key operation of [extension key] + # 603+ “transfer destination terminal number” * “NA time” as shown in FIG. 3 (3). When this CF-NA is set, the call is temporarily received at the designated terminal and transferred to the transfer destination terminal after the NA time has elapsed.

  The transfer terminal number set by the setting sequence is stored in the RAM 146 in the control unit 14 of FIG. 1 as shown in FIG. FIG. 4 shows a memory map on the RAM 146 showing the data setting area of the transfer destination of the individual transfer. That is, in the RAM 146, for each transfer source terminal number, “CF-A transfer destination terminal number”, “CF-B transfer destination terminal number”, “CF-NA transfer destination terminal number”, “CF- NA timer value "is set.

Next, a transfer destination setting method and a transfer operation will be described for the system transfer function in which the system administrator sets the transfer destination.
In the system transfer, a transfer destination is set for each terminal as shown in FIG. The transfer destination terminal is set by function setting, and is executed by the following steps 1 to 6, for example.

[Step 1]
In order to set a function, entry can be made by performing a specific operation from a terminal (for example, 005 port) in the system.

Operation: For example, from the terminal 205 * # * # 1 * 2 * 3 [SPKR]
[Step 2]
Enter the mode to set the transfer destination.

Operation: * 35 [HOLD]
[Step 3]
Enter the transfer source terminal number.

Operation: [SPKR] □□□ # [Step 4] Enter the call type.

Operation: □ *
However, 1: Set the transfer destination for incoming calls 2: Set the transfer destination for local calls 3: Set the transfer destination for dedicated line calls [Step 5]
Enter the transfer destination terminal number.

Operation: □□□ [HOLD]
[Step 6]
Returning to Step 3, the input of the transfer source terminal number is continued or the function setting mode is exited.

How to exit function setting mode Operation: [SPKR] ## [HOLD] [SPKR] ## [HOLD]
With the above setting operation, as shown in FIG. 6, the transfer destination terminal number is stored in the RAM 146 in the control unit 14 of FIG. FIG. 6 shows a memory map on the RAM 146 showing the data setting area of the transfer destination of the system transfer. That is, in the RAM 146, “extension destination transfer destination terminal number”, “office line incoming transfer destination terminal number”, and “dedicated line incoming transfer destination terminal number” are set for each transfer source terminal number.

  The system transfer operation is performed as shown in FIG. Here, as an example, it is assumed that the following transfer destination terminal is set in the terminal 200.

  (1) The incoming call received at terminal 200 is transferred to terminal 210.

  (2) Transfer the incoming call to the terminal 200 to the terminal 220.

  (3) The private line incoming to the terminal 200 is transferred to the terminal 230.

  FIG. 7 (1) shows the system transfer operation for an incoming call. When the terminal (200) is set to system transfer for extension incoming, when the terminal 203 calls the terminal 200, the call is transferred to the terminal 210.

  FIG. 7 (2) shows the system transfer operation when a station line is received. When the terminal (200) is set to system transfer for a station line incoming call, if there is an incoming call from the station line-1 to the terminal 200, the incoming call is transferred from the terminal 200 to the terminal 220.

  FIG. 7 (3) shows the system transfer operation when a dedicated line is received. When the terminal (200) is set to system transfer for an incoming call from the dedicated line, if there is an incoming call from the dedicated line-5 to the terminal 200, the incoming call is transferred from the terminal 200 to the terminal 230.

As shown in FIGS. 7 (1) to (3), a call entering the terminal 200 can be received by a different terminal depending on which line the incoming call has come from.

  The individual transfer function and the system transfer function are set as described above. The means for determining the priority order of the two transfer functions and the means for determining the priority of the two transfer functions at the time of arrival will be described below. .

  The method for determining the priority of the transfer function is performed by the user operating a specific number from the terminal as shown in FIG.

Operation: [extension key] + # 605 + "0" or "1"
However, priority is given to the “0” individual transfer operation.

          “1” Give priority to the system transfer operation.

  By the above operation, as shown in FIG. 9 (1), it is stored as transfer destination priority information in the RAM 146 of FIG. FIG. 9 (1) shows a RAM map of the transfer priority information table, which stores transfer priority information indicating whether the system transfer is preferred or the individual transfer is preferred for each transfer source terminal.

In this case, as shown in FIG. 9 (2), a transfer priority information table is provided for each time zone and day of the week, and in the process of determining the priority upon arrival, the table corresponding to the day of the week and time is referred to for each day of the week. The transfer priority may be changed for each time period.
As an actual usage example, for example, the user's individual transfer setting is given priority until 5:00 PM (PM), and the system transfer setting is given priority after 5:00. Or, individual transfers may be given priority on weekdays, but system transfers may be given priority on weekends.
Further, as shown in FIG. 9 (3), transfer priority information for each terminal group is added to the transfer priority information table in addition to the transfer priority information shown in FIG. It is also possible to change the transfer priority by referring to the table corresponding to the terminal group in the process for determining the transfer priority.

  FIG. 10 shows an example of the operation when the individual transfer and the system transfer compete. First, it is assumed that individual transfer and system transfer are set in the terminal 200 as shown in the transfer destination setting of FIG. In this case, the individual transfer destination of terminal 200 is terminal 205, and the system transfer destination is extension incoming → no transfer, office line incoming → terminal 202, leased line incoming → terminal 203.

  FIG. 10 (1) shows an operation when an incoming call is received from a station line where the terminal 200 is set to operate with priority on individual transfer. Here, since the individual transfer of the terminal 200 is prioritized, if there is an incoming call from the station line-1 to the terminal 200, the incoming call is transferred to the terminal 205.

  FIG. 10 (2) shows a transfer operation when an incoming call comes in from a dedicated line where the terminal 200 is set to operate with priority on system transfer. Here, in accordance with the transfer setting of the dedicated line for system transfer, the incoming call received from the dedicated line-5 to the terminal 200 is transferred to the terminal 203.

  FIG. 10 (3) shows a transfer operation when an incoming call is received from an extension terminal where the terminal 200 is set to operate with priority on system transfer. Here, since the transfer destination of the system transfer extension is “no transfer”, the system transfer is prioritized but there is no transfer destination setting, so that the incoming call to the terminal 200 is transferred to the terminal 205 according to the individual transfer setting.

Next, in the first embodiment, the flow from determining the transfer destination terminal to receiving an incoming call will be described with reference to the flowcharts shown in FIGS. FIGS. 11 and 12 are flowcharts for obtaining a transfer destination when an extension is received.
As shown in FIG. 11, when there is an extension incoming call, the called terminal determines whether individual transfer is prioritized or system transfer is prioritized by referring to the transfer destination priority information in FIG. 9 (step A1). Is determined to be prioritized, it is checked from the system transfer destination table of FIG. 6 whether there is a transfer destination setting when an extension is received (step A2). If it is determined that “transfer destination is set”, the incoming call is made to the transfer destination terminal corresponding to the system transfer extension (step A3).

  If it is determined in step A2 that no system transfer destination is set, it is next determined by referring to the individual transfer table in FIG. 4 whether a CF-A transfer destination terminal for individual transfer is set (step A4). ). If it is determined that “transfer destination is set”, an incoming call is made to the transfer destination, that is, the transfer destination of the CF-A for individual transfer (step A5).

  If it is determined in step A4 that a CF-A transfer destination terminal is not set, then it is checked whether there is a CF-B setting for individual transfer (step A6). It is checked whether the called terminal is busy (step A7). If the called terminal is busy, that is, if the CF-B conditions are met, an incoming call is made to the transfer destination (step A8).

If the CF-B condition is not satisfied in the above steps A6 and A7, it is next checked whether there is an individual CF-NA transfer destination setting (step A9). Call once (step A10), wait until the input timer has elapsed (step A11), and then move the call to the transfer destination. That is, the incoming call of the called terminal is stopped (step A12), and the incoming call is made to the transfer destination of the CF-NA for individual transfer (step A13). When the above conditions are not met, it is considered that there is no transfer setting, and the process proceeds from step A9 to step A14 to make an incoming call to the called terminal.

  If it is determined in step A1 that the individual transfer has priority, the process proceeds to step A15 in FIG. 12 to check whether there is a CA-F transfer destination setting for the individual transfer. Here, if it is determined that “transfer destination is set”, an incoming call is made to the transfer destination (step A16).

  If it is determined in step A15 that there is no CA-F setting, then it is checked whether there is a CF-B transfer destination setting for individual transfer (step A17). It is checked whether a call is in progress (step A18). If the called terminal is busy, that is, if the CF-B conditions are met, an incoming call is made to the transfer destination (step A19).

When the CF-B condition is not satisfied in the above steps A17 and A18, it is next checked whether there is a transfer destination setting of the CF-NA for individual transfer (step A20). Call (step A21), wait until the input timer time elapses (step A22), and then move the call to the transfer destination. That is, the incoming call from the called terminal is stopped (step A23), and the incoming call is made to the transfer destination of the CF-NA for individual transfer (step A24). If none of the conditions of the individual transfer in steps A15 to A20 is satisfied, it is checked whether a transfer destination corresponding to the incoming call of the system transfer is set (step A25). If it is determined that “transfer destination is set”, the incoming call is made to the transfer destination corresponding to the system transfer extension incoming call (step A26). If the above conditions are not met, it is considered that there is no transfer setting, the process proceeds from step A25 to step A27, and the called terminal is called. The extension incoming call operation is completed by the above processing. In addition, the flow when receiving an incoming call from a local line or from a dedicated line is the same as the flow when receiving an extension line.

According to the first embodiment, as described above, the individual transfer function of the transfer destination of the call the user can change, the user can select the priority of selectable system transfer function a transfer destination according to the type of call, A call transfer function with a high degree of freedom can be realized.

(Second Embodiment)
Next, a second embodiment of the present invention will be described.
FIG. 13 is a system configuration diagram of a telephone exchange apparatus according to the second embodiment of the present invention. In the figure, 51 is a main device, which is connected to multi-function telephones 52a to 52i and external trunks 53a to 53j to provide various communication services. The main device 51 includes an extension interface unit 511 for the multi-function telephones 52a to 52i and an extension line interface unit 512 for the outside line trunks 53a to 53j, a terminal identification unit 513, a representative storage unit 514, a service status storage unit 515, and a terminal designation Part 516.

In the terminal identification unit 513, a terminal number table corresponding to the accommodation (connection) port number of the multi-function telephone as shown in FIG. 14 is set. FIG. 14 shows an example in which terminal numbers 300, 301, 302,... Are set in correspondence with the accommodation port numbers 900, 901, 902,.
In the representative storage unit 514, a table for storing representative terminal numbers corresponding to line numbers as shown in FIG. 15 is set. FIG. 15 shows an example in which one representative terminal number is set for the line number 100 and two representative terminal numbers 300 and 301 are set for the line number 101.

Further, a service state storage table corresponding to the line number as shown in FIG. 16 is set in the service state storage unit 515. FIG. 16 shows an example in which “incoming call rejection registration state” and “absent transfer registration state” are set for each of the line numbers 100, 101,.
The terminal designation unit 516 is set with a terminal number table corresponding to the input dial number as shown in FIG. 17 shows an example in which terminal numbers 300, 301, 302,... Are set for input dial numbers 1, 2, 3,.

Next, as a second embodiment of the present invention, a description will be given of processing performed when an incoming call rejection registration operation is performed from the multi-function telephones 52a to 52i in a system in which the registration status of the call processing service is registered on a line basis. For example, if an incoming call rejection registration operation is performed on the multi-function telephone 52a, an incoming call rejection registration request signal is transmitted from the multi-function telephone 52a to the main apparatus 51. When the main apparatus 51 receives an incoming call rejection registration request signal from the multi-function telephone 52a, the main apparatus 51 executes the processing shown in the flowchart of FIG. That is, when the main apparatus 51 receives an incoming call rejection registration request signal sent from the multi-function telephone 52a (step B1), the terminal identification unit 513 refers to the table of FIG. To identify the terminal number 300 (step B2). Next, with reference to the table (FIG. 15) stored in the representative storage unit 514, it is checked whether there is a line with the identified terminal number 300 as the representative terminal number (step B3). The process is terminated as it is. In the table of FIG. 15, since the lines with the line numbers 100 and 101 have the terminal number 300 as the representative terminal number, the main apparatus 51 compares the lines with the line numbers 100 and 101 with respect to the table of the service status storage unit 515 shown in FIG. Incoming call rejection is registered in (step B4). The main device 51 executes the incoming call rejection when the incoming call is received on the line with the line number 100 or 101 after completing the above registration process.

  In the second embodiment, for example, when a call forwarding registration operation is performed from the terminal having the terminal number 300, the call forwarding registration is performed on the lines having the line numbers 100 and 101 in the table of the service state storage unit 515 shown in FIG. Done. Thereafter, absence transfer processing is performed according to this table.

(Third embodiment)
Next, as a third embodiment of the present invention, in a system in which the registration status of the call processing service is registered on a line-by-line basis, a terminal is designated as input information from the multi-function telephones 52a to 52i and an incoming call rejection registration operation is performed. The processing at that time will be described. The system configuration in the third embodiment is the same as that of the second embodiment shown in FIG. 13, but the terminal identifying unit 513 refers to the table of the terminal designating unit 516 shown in FIG. Identify. The tables in the representative storage unit 514 and the service state storage unit 515 are the same as those in FIGS. 15 and 16 shown in the second embodiment.

In the third embodiment, a terminal is designated as input information from the multi-function telephone 52a, and an incoming call rejection registration operation is performed. Now, assuming that the input information for designating the terminal is the dial number 2, the multi-function telephone 52a transmits the input dial number 2 to the main apparatus 51 as an incoming call rejection request signal for incoming call rejection. When the main apparatus 51 receives an incoming call rejection registration request signal for designating a terminal from the multi-function telephone 52a, the main apparatus 51 executes the processing shown in the flowchart of FIG.
That is, when the main apparatus 51 receives an incoming call rejection registration request signal for designating a terminal as input information sent from the multi-function telephone 52a (step C1), the terminal identification unit 513 causes the terminal designation unit 516 of FIG. The terminal number 301 is identified from the input dial number 2 with reference to the table (step C2). Next, referring to the table (FIG. 15) stored in the representative storage unit 514, it is checked whether there is a line having the identified terminal number 301 as the representative terminal number (step C3). The process is terminated as it is. In the table of FIG. 15, since the line with the line number 101 has the terminal number 301 as the representative terminal number, the main device 51 rejects the incoming call to the line with the line number 101 with respect to the table of the service status storage unit 515 shown in FIG. Register (step C4). The main apparatus 51 executes the incoming call rejection when the incoming call is received on the line with the line number 101 after completing the above registration process.

  Further, in the third embodiment, for example, when an unattended transfer registration operation in which the terminal number 300 is designated from the terminal with the terminal number 302 is performed, the line numbers 100 and 101 are compared with the table of the service state storage unit 515 illustrated in FIG. Call forwarding registration is performed on the line. Thereafter, absence transfer processing is performed according to this table.

(Fourth embodiment)
Next, as a fourth embodiment of the present invention, a description will be given of processing performed when an incoming call rejection registration operation is performed from the multi-function telephones 52a to 52i in a system in which the registration status of the call processing service is registered in units of terminals. The system configuration in the fourth embodiment is the same as that of the second embodiment shown in FIG. 13, and the table shown in FIG. 14 is used as the table of the terminal identification unit 513, but the representative storage unit 514. The representative terminal table corresponding to the line number shown in FIG. 20 is set. That is, one representative terminal number is set for each line number. For example, the representative terminal number 300 is set for the line numbers 100 and 101, and the front terminal number 301 is set for the line number 102.

  Further, in the service state storage unit 515, a service state storage table corresponding to the terminal number for storing the service registration state for each terminal as shown in FIG. 21 is set. In FIG. 21, “incoming call rejection registration state” and “absent transfer registration state” are set for each of the terminal numbers 300, 301,.

Then, when an incoming call rejection registration operation is performed from the multi-function telephone 52a, the processing shown in the flowchart of FIG.
That is, when main apparatus 51 receives an incoming call rejection registration request signal sent from multi-function telephone 52a (step D1), terminal identifying unit 513 refers to the table shown in FIG. To identify the terminal number 300 (step D2). Next, the main apparatus 51 registers the incoming call rejection in the terminal of the terminal number 300 in the table of the service state storage unit 515 shown in FIG. 21 (step D3).

When the main apparatus 51 terminates the registration process and receives an incoming call on the line with the line number 100, the main apparatus 51 executes the incoming call rejection shown in the flowchart of FIG.
When the main apparatus 51 receives an incoming request signal to the line with the line number 100 (step E1), the main apparatus 51 refers to the table of the representative storage unit 514 shown in FIG. E2). Since the line number 100 has the terminal number 300 as the representative terminal number, the service status of the terminal number 300 is read from the table of the service status storage unit 515 shown in FIG. 21 (step E3), and the incoming call rejection is registered. (Step E4). If it is not registered, the process is terminated as it is. In the table of the service status storage unit 515 shown in FIG. 21, since the incoming call rejection is registered in the terminal having the terminal number 300, the main apparatus 51 executes the incoming call rejection service (step E5).

  Further, in the fourth embodiment, for example, when the absence transfer registration operation is performed from the terminal having the terminal number 300, the absence transfer registration is performed in the terminal having the terminal number 300 with respect to the table of the service state storage unit 515 illustrated in FIG. . Thereafter, when an incoming call arrives on the line with the line number 100 or 101, the absent transfer processing is performed because the absent transfer is registered in the representative terminal 300.

(Fifth embodiment)
In the fifth embodiment, as shown in FIG. 24, a representative terminal number is set for each service in the table of the service state storage unit 515. For example, for each line number 100, 101,..., Representative terminal numbers 300, 301,... For forwarded calls, representative terminal numbers 300, 302,.

  When the table of the service state storage unit 515 is configured as shown in FIG. 24, for example, when an incoming call rejection registration operation is performed from the terminal with the terminal number 300, the incoming call rejection registration is performed on the lines with the line numbers 100 and 102. Also, when a call transfer registration is performed from the terminal having the terminal number 300, the call transfer registration is performed on the lines having the line numbers 100 and 101.

  According to the second to fifth embodiments, service registration for a plurality of lines can be performed by a single service activation operation, and service registration is performed only for some of the lines of the terminal. The serviceability of the system can be improved.

1 is a system configuration diagram of a telephone exchange device according to a first embodiment of the present invention. The external appearance block diagram of the digital button telephone (DKT) in the embodiment. The figure which shows the transfer destination setting and transfer operation | movement of the separate transfer function in the embodiment. The figure which shows the memory map which shows the data setting area of the transfer destination of the individual transfer in the same embodiment. The figure which shows an example of the transfer destination terminal setting method in the embodiment. The figure which shows the memory map which shows the data setting area of the transfer destination of the system transfer in the same embodiment. The figure which shows the system transfer operation | movement at the time of the incoming call in the embodiment. The figure which shows the priority determination method of the transfer function in the embodiment. The figure which shows the memory map of the transfer priority information table in the same embodiment. The figure which shows an example of operation | movement in case the separate transfer and system transfer compete in the same embodiment. 6 is an exemplary flowchart illustrating a part of processing for obtaining a transfer destination when an extension is received in the embodiment; The flowchart which shows the other process part for calculating | requiring the transfer destination at the time of the extension incoming call in the embodiment. The system block diagram of the telephone exchange apparatus which concerns on 2nd Embodiment of this invention. The figure which shows the example of a setting of the terminal number table corresponding to the accommodation port number of the multifunction telephone in the same embodiment. The figure which shows the example of a setting of the table which memorize | stores the representative terminal number corresponding to a line number in the same embodiment. The figure which shows the example of a setting of the service state storage table corresponding to a line number in the same embodiment. The figure which shows the example of a setting of the terminal number table corresponding to the input dial number in the embodiment. 6 is a flowchart showing processing operations of the main apparatus when receiving a request signal for incoming call rejection registration in the embodiment. The flowchart which shows the processing operation of the main apparatus at the time of the request signal of the incoming call rejection registration which designates the terminal in 3rd Embodiment of this invention. The figure which shows the example of a setting of the representative terminal table corresponding to a line number in 4th Embodiment of this invention. The figure which shows the example of a setting of the table of the service state memory | storage part corresponding to a terminal number in the embodiment. 6 is a flowchart showing processing operations of the main apparatus when receiving a request signal for incoming call rejection registration in the embodiment. 6 is a flowchart showing the processing operation of the main apparatus when receiving an incoming request signal in the embodiment. The figure which shows the example of a setting of the table of the service status memory | storage part in 5th Embodiment of this invention.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 ... Main apparatus, 2 ... Analog subscriber line, 3 ... Digital key telephone (DKT), 4 ... DID line, 11 ... Office line unit, 12 ... Extension terminal unit, 13 ... DID line unit, 14 ... Control unit, 15 ... Control data highway, 16 ... PCM highway, 17 ... Interface, 18 ... Voice mail device, 19 ... Telephone terminal, 31 ... Telephone housing, 32 ... Handset, 33 ... Dial button, 34 ... Function keys, 35 ... LED indicator , 36 ... control buttons, 37 ... LED display, 38 ... LCD display, 51 ... main unit, 52a-52i ... multi-function telephone, 53a-53j ... external line trunk, 511 ... internal line interface unit, 512 ... external line interface unit, 513 ... Terminal identification unit, 514 ... Representative storage unit, 515 ... Service status storage unit, 516 Terminal designating unit

Claims (4)

In a telephone exchange device to which a multifunction telephone having at least one line button is connected,
Representative storage means for storing one or more representative terminals for each line;
Service status storage means for storing the registration status of the call processing service for each line;
Terminal identification means for identifying an operation terminal at the time of call processing service registration operation ,
At the time of call processing service registration operation from the terminal, the terminal is identified using the terminal identification means,
Using the information stored in advance in the representative storage means to determine a line with the terminal as the representative terminal;
Storing the call processing service registration status of the line using the service status storage means;
Further, when an incoming call arrives on the line, the telephone exchange apparatus executes a service based on a registered state of the call processing service stored in the service state storage means . In a telephone exchange device to which a multifunction telephone having at least one line button is connected,
Representative storage means for storing one or more representative terminals for each line;
Service status storage means for storing the registration status of the call processing service for each line;
Terminal designation means for designating a terminal as input information at the time of call processing service registration operation ,
At the time of call processing service registration operation, a line having the terminal designated by using the terminal designation stage as a representative terminal is determined using information stored in advance in the representative storage unit,
Storing the call processing service registration status of the line using the service status storage means;
Further, when an incoming call arrives on the line, the telephone exchange apparatus executes a service based on a registered state of the call processing service stored in the service state storage means . In a telephone exchange device to which a multifunction telephone having at least one line button is connected,
Representative storage means for storing one representative terminal for each line;
Service status storage means for storing the registration status of the call processing service for each terminal;
Terminal identification means for identifying an operation terminal at the time of call processing service registration operation ,
At the time of call processing service registration operation from the terminal, the terminal is identified using the terminal identification means,
Storing the call processing service registration status of the terminal using the service status storage means;
Further, when an incoming call arrives on the line, the representative terminal of the line is determined using information stored in advance in the representative storage unit, and the call processing service of the representative terminal stored in the service state storage unit A telephone exchange apparatus that executes a service based on a registered state of the telephone. In a telephone exchange device to which a multifunction telephone having at least one line button is connected,
Representative storage means for storing one representative terminal for each line;
Service status storage means for storing the registration status of the call processing service for each terminal;
Terminal designation means for designating a terminal as input information at the time of call processing service registration operation ,
During the call processing service registration operation, the call processing service registration state of the terminal designated using the terminal designation stage is stored using the service state storage means,
Further, when an incoming call arrives on the line, the representative terminal of the line is determined using information stored in advance in the representative storage unit, and the call processing service of the representative terminal stored in the service state storage unit A telephone exchange apparatus that executes a service based on a registered state of the telephone.

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