JP4252541B2 - Mobile phone re-initialization work support device - Google Patents

Description

  The present invention relates to a technique for supporting reinitialization work of a mobile phone.

For example, when a user's mobile phone is out of order, an alternative mobile phone may be lent to the user from a mobile phone dealer.
When renting or returning such an alternative mobile phone, personal information such as call history and phone book information registered in the mobile phone is deleted at the mobile phone handling store to protect the personal information. In addition, it is necessary to perform re-initialization work for returning various settings of the mobile phone to the standard settings.

Here, as a technology for supporting the re-initialization work of the mobile phone such as the mobile phone and the PHS, the personal information is transferred to the mobile phone by causing the mobile phone to read and execute the re-initialization program. A technique for causing the telephone itself to erase is known. As a mobile phone provided with a program for deleting such personal information, a mobile phone provided with a program for deleting personal information registered in the mobile phone at the time of theft or the like is known (for example, Patent Documents). 1).
JP 2004-229240 A

Depending on the model of the mobile phone, there is a case where a reinitialization program as described above is not prepared.
In such a case, an operator of a mobile phone dealer can check the registration status by operating the mobile phone for each item such as personal information that may be registered in the mobile phone. Therefore, it is necessary to perform a complicated operation for reinitializing the registered contents.
Even if a program for re-initialization is prepared, after all, the operator of the mobile phone shop will be responsible for each item of personal information that may be registered in the mobile phone. In addition, it is necessary to perform complicated operations such as operating the mobile phone one by one and confirming whether or not the re-initialization of the item is definitely performed, such as whether personal information is definitely deleted.

  Therefore, an object of the present invention is to reduce the burden on the operator of the reinitialization work of the mobile phone.

  In order to achieve the above object, the present invention provides, as a re-initialization work support device for supporting a re-initialization work of a mobile phone, a holder unit for holding a mobile phone, and a mobile phone held by the holder unit A re-initialization work support apparatus comprising an operation unit for operating a key, a camera for photographing a display screen of a mobile phone held in the holder unit, log image storage means for storing an image, and a control unit I will provide a. Here, for each item for re-initializing the mobile phone, the control unit follows the re-initialization sequence that is the key operation sequence for re-initializing the mobile phone to the operation unit. The mobile phone key operation is performed, and an image of the display screen of the mobile phone representing the result of the key operation of the mobile phone in accordance with the re-initialization sequence, which is taken by the camera. It is stored in the log image storage means.

  According to such a re-initialization work support device for a mobile phone, an operator of the re-initialization work of the mobile phone can re-initialize the mobile phone without performing complicated operations of the mobile phone. It can be carried out. In addition, the re-initialization result can be easily confirmed from the image recorded in the log image storage means.

  Here, the re-initialization work support apparatus further includes an image recognition processing unit that performs image recognition processing, and the control unit causes the operation unit to operate the key while performing the key recognition. Necessary for determining the setting status of the item of the mobile phone represented by the display screen of the mobile phone taken by the camera recognized using the unit, and reinitializing the item in the determined setting status The subsequent operation sequence of the key to be selected is selected, and the operation unit is operated by the operation unit to operate the key of the mobile phone according to the selected operation sequence. You may make it operate the key of the said portable telephone.

By doing so, even if the reinitialization operation sequence required for reinitializing the mobile phone is complicated depending on the setting status of the mobile phone, Appropriate re-initialization can be performed.
In order to achieve the above object, the present invention provides a re-initialization work support device for supporting a re-initialization work of a mobile phone, a holder part for holding the mobile phone, and a mobile phone held by the holder part. A re-initialization unit comprising an operation unit for operating keys of the cellular phone, a camera for photographing a display screen of the mobile phone held in the holder unit, an image recognition processing unit for performing image recognition processing, and a control unit A computerized work support device is provided. Here, the control unit causes the operation unit to operate the key, and the display unit of the mobile phone represented by the display screen of the mobile phone captured by the camera recognized using the image recognition unit. Determine the setting status of the item, select the subsequent key operation sequence required to reinitialize the item in the determined setting status, and select the key of the mobile phone according to the selected operation sequence By causing the operation unit to perform the above operation, the operation unit is caused to operate the key for reinitializing the mobile phone.

  According to such a re-initialization work support device for a mobile phone, an operator of the re-initialization work of the mobile phone can re-initialize the mobile phone without performing complicated operations of the mobile phone. It can be carried out. In this case, even if the re-initialization operation sequence required for re-initializing the mobile phone is complicated depending on the setting status of the mobile phone, Can be re-initialized.

  In order to achieve the above object, the present invention provides a re-initialization work support device for supporting a re-initialization work of a mobile phone, a holder part for holding the mobile phone, and a mobile phone held by the holder part. Re-initialization operation comprising an operation unit for operating keys of a portable telephone, a camera for photographing a display screen of a portable telephone held in the holder part, log image storage means for storing an image, and a control part A support device is provided. Here, for each item for reinitializing the mobile phone, the control unit is a registration status that is an operation sequence of the key for causing the operation unit to display a registration status of the item on the mobile phone. As a result of operating the keys of the mobile phone according to the registration status display operation sequence photographed by the camera, the mobile phone is caused to operate the keys of the mobile phone according to the display operation sequence. The image of the display screen to be displayed is stored in the log image storage means.

  According to such a re-initialization work support device for a mobile phone, the operator of the re-initialization work of the mobile phone can perform the re-initialization state of the mobile phone without performing complicated operations of the mobile phone. Can be confirmed more easily than the image recorded in the log image storage means.

  In each of the above reinitialization work support devices, each item for reinitializing the mobile phone may include an item of personal information registered in the mobile phone.

  As described above, according to the present invention, it is possible to reduce the burden on the operator of the reinitialization work of the mobile phone.

Hereinafter, embodiments of the present invention will be described.
FIG. 1 a shows a configuration of a mobile phone reinitialization system according to the present embodiment.
As shown in the figure, the mobile phone re-initialization system includes a control device 1, a processing device 2, and a holder 3 prepared for each group of shapes of the mobile phone 4.
Here, as shown in FIG. 1b, the holder 3 is an apparatus for positioning and holding the portable telephone, and includes two side stoppers 33 whose intervals change according to the sliding of the holder case 31 and the slide lever 32, A bottom stopper 34, a connector 35 for outputting a holder identification signal, and a handle 36 are provided. Further, an elastic material 37 such as rubber is provided on the surface facing the other side stopper 33 of the two side stoppers 33.

  Then, as shown in FIG. 1 c, the bottom of the mobile phone 4 is placed in contact with the bottom stopper 34, and the both sides of the mobile phone 4 are sandwiched between the two side stoppers 33 by operating the slide lever 32. Thus, the mobile phone 4 is configured to be positioned and held. In this state, the holder 3 is inserted into the processing apparatus 2, and the holder 3 is attached to the processing apparatus 2 by engaging the connector 35 of the holder 3 with the holder connector provided inside the processing apparatus 2. To do. Thereby, positioning and holding of the mobile phone 4 with respect to the processing device 2 is realized.

Next, the inside of the processing apparatus 2 is shown in FIG.
As shown in the figure, in the processing apparatus 2, there are a three-axis robot 21 that operates each button key of the mobile phone 4 that is positioned and held together with the holder 3, and a mobile phone 4 that is positioned and held together with the holder 3. And a camera 22 for photographing the display screen of the display.
Here, the three-axis robot 21 includes a base part 211, an X movement arm part 212, a key head part 213, a Y movement unit 214, a Z movement action part 215, a power transmission cable part 216, and a Z direction drive unit 217.
As a whole, the X moving arm unit 212 moves the key head unit 213 in the X direction with respect to the base unit 211 by a driving mechanism housed therein. Further, the Y moving unit 214 moves in the Y direction with respect to the base portion 211 by the drive mechanism housed in the base portion 211. The Z moving action unit 215 moves in the Z direction with respect to the base unit 211 by the power transmitted from the drive mechanism accommodated in the Z direction drive unit 217 via the power transmission cable unit 216.

As described above, the three-axis robot is configured to be able to arbitrarily move the Z movement action unit 215 in each of the XYZ directions. The three-axis robot 21 allows a plurality of button keys of the mobile phone 4 to be desired. In this sequence, it can be operated by the lower end or the side surface of the Z movement action unit 215.
Next, FIG. 3 shows a functional configuration of the mobile phone reinitialization system.
As illustrated, the processing device 2 includes a holder identification unit 24 that detects an input signal from a holder connector 23 that meshes with a connector 35 of the holder 3, the above-described camera 22, the above-described three-axis robot 21, and the three-axis robot 21. And an actuator 25 for driving and controlling each drive mechanism.

  In addition, the control device 1 includes a communication interface 11 that controls communication between the holder identification unit 24 of the processing device 2, the camera 22, the actuator 25, and the control device 1, and an image buffer 12 that holds an image captured by the camera 22. , Log image storage unit 13, scenario file storage unit 14, image recognition processing unit 15 that performs image recognition processing, origin setting unit 16, scenario execution control unit 17, control unit 18, GUI using display unit 101 and operation unit 102 And a GUI control unit 19 for controlling.

  However, as the control device 1, for example, a general-purpose computer including a CPU, a memory, an external storage device, a display device, an input device, and the like may be used. In this case, the above functional configuration is realized on the general-purpose computer by executing a predetermined program in the general-purpose computer.

The operation of such a portable phone reinitialization system will be described below.
FIG. 4 shows a procedure of reinitialization processing performed by the control unit 18 of the control device 1.
As shown in the figure, in this process, first, the operator waits for the occurrence of a process start operation by the operator input via the GUI control unit 19 and the operation unit 102 (step 402). Here, as described above, the operator positions and holds the portable telephone 4 on the holder 3 that conforms to the shape of the portable telephone 4, and then inserts and attaches the holder 3 to the processing device 2, and then the operation unit. A process start operation is performed on 102.

  If a process start operation occurs, a holder identification signal is acquired from the holder identification unit 24 via the communication interface 11 (step 404). The holder 3 attached to the processing device 2 is identified from the acquired holder identification signal, and the model name of the portable telephone 4 having a shape corresponding to the identified holder 3 is stored in advance. Get from the correspondence table between and model. Then, an operation window is displayed on the display unit 101 via the GUI control unit 19, and a list of acquired model names of the mobile phone 4 is displayed in the operation window (step 406).

Here, FIG. 5a shows this operation window. In the figure, 51 is a list of displayed model names.
Now, returning to FIG. 4, if a list of models of the mobile phone 4 is displayed, the selection of the model of the mobile phone 4 to be processed is accepted from the operator on the display 51 of the list (step 408), and the target model And the operation window is changed to the one shown in FIG. 5b, and the model name is displayed in the model display box 52 in the operation window. Then, the button key layout 57 of the target model stored in advance is displayed in the operation window. Also, the management number of the mobile phone 4 to be processed (hereinafter referred to as “target machine”) is received in the serial number input box 53 of FIG. Further, when a password is set for the target machine, an input of the password set for the target machine in the password box 54 is also accepted.

  Now, returning to FIG. 4, if the management number is input to the serial number input box 53, the control unit 18 accepts this as target device management information (step 410). Then, the scenario file for the target model is searched from the scenario file storage unit 14. Here, the scenario file storage unit 14 stores a plurality of scenario files. One or more scenario files are provided for each model, and each scenario file includes one or more scripts that define processing to be performed on the mobile phone 4. Each script is provided corresponding to each item of re-initialization of the mobile phone 4 such as address book deletion and received mail history deletion, for example, and re-initialization procedure for the corresponding item. It prescribes. In each scenario file, a scenario group name is defined.

  When searching for a scenario file for the target model, the control unit 18 displays a list 55 of scenario group names of the searched scenario files as shown in FIG. 5b (step 412), and selects a scenario group name. Is received (step 414). If the selection of the scenario group name is accepted, a script name list 58 of the scripts stored in the scenario file corresponding to the selected scenario group name is displayed.

  If the execution button 56 is operated (step 416), the origin setting unit 16 is first adjusted for the origin of the triaxial robot 21 (step 418), and then the scenario execution control unit 17 is set. The scripts stored in the scenario file corresponding to the selected scenario group name are sequentially executed in the order of storage (step 420). Further, during execution of the scenario file, an image taken into the image buffer 12 from the camera 22 is displayed in the image display area 59.

  The origin setting unit 16 causes the image recognition processing unit 15 to perform image recognition processing (for example, detection of display screen corner coordinates of the target machine) on the image captured from the camera 22 into the image buffer 12. The position is calculated, and the origin of the three-axis robot 21 is adjusted so that the origin of the three-axis robot 21 is a predetermined position on the target machine based on the calculated position of the target machine.

When execution of all the scripts stored in the scenario file is completed, the process returns to step 402 to wait for the input of the next process start operation.
Here, a specific example of processing performed by the scenario execution control unit 17 based on the script of the scenario file is shown.
Here, a script field for deleting the received mail history of the target machine is taken as an example.
Now, it is assumed that the button key layout of the portable telephone 4 of the target model is as shown in FIG. 6a, and the received mail history erasing operation procedure performed using these button keys is as shown in FIG. 6b. .
That is, when the “menu” button is operated in the state where the initial screen b1 after power-on of the mobile phone 4 is displayed, the display is switched to the main menu screen b2, and the main menu screen is displayed. When the “2” button is operated at, the display is switched to the mail menu screen b3. When the “3” button is operated in this state, if the received mail history does not exist, the display is switched to the screen b4 displaying that fact. When the “CLR” button is operated three times in this state, the display screen is switched to b8, b9, and b10 and the original initial screen is restored.

  On the other hand, if the received mail history exists when the “3” button is operated while the mail menu screen b3 is displayed, the display is switched to the received mail history list display screen b5. When the “3” button is operated in this state, the all-erase deletion confirmation screen of b6 is displayed. After that, when the “OK” button is operated, all of the received mail history is deleted by the mobile phone 4 and the display is switched to the notification screen b7 indicating that all of the received mail history is deleted. When the “CLR” button is operated three times in this state, the display screen is switched to b8, b9, and b10 and the original initial screen is restored.

  Now, with respect to the target machine whose received mail history is erased by such an operation, the scenario execution control unit 17 performs a processing procedure based on the script for deleting the received mail history in the scenario file, that is, the received mail history. FIG. 7 shows a processing procedure defined by the erasing script.

  As shown in the figure, in this process, first, the scenario execution control unit 17 sends the “menu” button (step 702) and “2” button (for the target machine) to the three-axis robot 21 via the actuator 25 of the processing device 2. Step 704) and “3 button” (step 706) are operated in this order. Here, with the above operation, the state of the target machine becomes the state of b4 or b5 in FIG.

  Therefore, the scenario execution control unit 17 acquires the image captured from the camera 22 in the image buffer 12 (step 708), causes the image recognition processing unit 15 to perform image recognition processing of the acquired image, and causes the target machine to receive the received mail. It is checked whether a history exists (step 710). The image recognition processing unit 15 performs character recognition or pattern recognition on the image, and whether the image displayed on the target machine is an image indicating that there is no b4 received mail history, or b5 received mail history It is discriminated whether the image is a list of images. This determination is made by the image recognition processing unit 15 receiving the feature values of the b4 and b5 images described in the script received via the scenario execution control unit 17 and the image buffer 12 from the camera 22. This is done by matching image features. For example, the character string “There is no received mail history” is described in the script as the feature quantity of the b4 image, and the image recognition processing unit 15 performs character recognition processing on the image displayed on the target machine. When the character string “There is no received mail history” is detected, it is determined that the image displayed on the target machine is an image indicating that there is no b4 received mail history. Alternatively, the b4 image itself is described as a feature amount of the b4 image in the script, and the image recognition processing unit 15 performs pattern matching between the image displayed on the target machine and the image described in the script, When it is determined that both images are the same image, the image displayed on the target machine may be determined to be an image indicating that there is no b4 received mail history.

  Now, if it is determined that the image displayed on the target machine is an image indicating that there is no b4 received mail history, that is, if there is no received mail history on the target machine ( Step 712), the image captured from the camera 22 in the image buffer 12 as a log image, and the log image storage unit 13 previously received the target machine management information received in the operation window, the scenario group name of the scenario file being executed, and the execution The script name in the script is stored in association with the image number specified in the script (step 732). Then, the “CLR” button is operated by the triaxial robot 21 three times via the actuator 25 of the processing device 2 (steps 726, 728, and 730), and the target machine is returned to the state where the initial screen of b10 is displayed. Then, the script processing is terminated.

  On the other hand, if it is determined in step 712 that the image displayed on the target machine is an image indicating that the received mail history of b5 exists, that is, if the received mail history exists on the target machine, The “3” button and the “decision button” are operated in this order by the triaxial robot 21 via the actuator 25 of the processing device 2 (steps 714 and 716). Here, by the above operation, the state of the target machine becomes the state of b7 in FIG.

  Therefore, the scenario execution control unit 17 acquires the image captured from the camera 22 in the image buffer 12 (step 718), causes the image recognition processing unit 15 to perform image recognition processing of the acquired image, and receives the received mail of the target machine. It is checked whether or not the entire history has been erased (step 720). The image recognition processing unit 15 performs character recognition and pattern recognition on the image, and determines whether the image displayed on the target machine is an image indicating that all of the received mail history of b7 has been deleted. . Note that this determination is based on the feature amount of the image b7 described in the script received by the image recognition processing unit 15 via the scenario execution control unit 17 and the image captured in the image buffer 12 from the camera 22. This is done by matching feature values.

  Then, if the image displayed on the target machine is an image indicating that all of the received mail history of b7 has been deleted, and if all the received mail history of the target machine has been deleted (step 722), then the image buffer 12, the image captured from the camera 22 as a log image is stored in the log image storage unit 13 as the target machine management information received in the operation window, the scenario group name of the scenario file being executed, the script name being executed, and the script. Are stored in association with the image number designated in the table (step 724). Then, the “CLR” button is operated by the triaxial robot 21 three times via the actuator 25 of the processing device 2 (steps 726, 728, and 730), and the target machine is returned to the state where the initial screen of b10 is displayed. Then, the script processing is terminated.

On the other hand, if it is not determined in step 722 that all the received mail history of the target machine has been deleted, a predetermined error is displayed on the display unit 101 (step 734), and execution of the scenario file is stopped. (Step 736).
Such a script can also describe a process for performing an input operation to the portable telephone 4 for the password previously received in the operation window.
When the operator operates the camera button 60 in the operation window shown in FIG. 5b after the scenario file execution by the scenario file execution control unit as described above is finished, as shown in FIG. A log image display window displaying a list of log images 81 stored in the log image storage unit 13 during execution of the scenario file together with a script name and an image number associated with each log image 81 is displayed. The log image display window can also be displayed according to a predetermined operation by the operator. In the log image display window, designation of the target machine management number is accepted in the input box 82, and the scenario group name is entered in the input box 83. Is received, the control unit 18 accumulates log images when executing the scenario file indicated by the specified scenario group name in the past for the mobile phone 4 indicated by the specified target device management number. The log image 81 stored in the unit 13 is read from the log image storage unit storage unit 13 and displayed in the log image display window together with the script name and the image number.

The log image display window can be printed arbitrarily.
The embodiment of the present invention has been described above.
As described above, according to the present embodiment, the operator of the reinitialization work of the mobile phone 4 sets the mobile phone 4 in the holder 3 and attaches it to the processing device 2, and selects the model and scenario group name. The mobile phone 4 can be re-initialized by directly operating the mobile phone 4 without directly operating the mobile phone 4. In addition, the re-initialization result can be easily confirmed from the log image recorded in the log image image storage unit. In addition, the mobile phone reinitialization system confirms the state of the mobile phone 4 from the display screen of the mobile phone 4 taken by the camera 22, and re-initializes the mobile phone 4 and stores log images. Therefore, efficient and proper processing of the mobile phone 4 can be performed.

Note that the mobile phone reinitialization system shown in the present embodiment can be used only for confirmation of reinitialization of the mobile phone 4.
For example, if steps 702-708, 732, 726-730 of the received mail history erasure process shown in FIG. 7 are performed, the screen of FIG. 5b4 or b5 is stored in the log image storage unit 13 as a log image. . Therefore, if the log image display window of FIG. 8 is displayed, it is possible to immediately confirm whether or not the received mail history of the target machine has been deleted.

It is a figure which shows the structure of the mobile telephone reinitialization system which concerns on embodiment of this invention. It is a figure which shows the internal structure of the processing apparatus which concerns on embodiment of this invention. It is a block diagram which shows the function structure of the mobile telephone reinitialization system which concerns on embodiment of this invention. It is a flowchart which shows the re-initialization process which the control apparatus which concerns on embodiment of this invention performs. It is a figure which shows the operation window which the control apparatus which concerns on embodiment of this invention displays. It is a figure which shows the example of operation of a portable terminal. It is a figure which shows the process example of the script which concerns on embodiment of this invention. It is a figure which shows the log image display window which the control apparatus which concerns on embodiment of this invention displays.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 ... Control apparatus, 2 ... Processing apparatus, 3 ... Holder, 4 ... Portable telephone, 11 ... Communication interface, 12 ... Image buffer, 13 ... Log image storage part, 14 ... Scenario file storage part, 15 ... Image recognition process part , 16 ... Origin setting unit, 17 ... Scenario execution control unit, 18 ... Control unit, 19 ... GUI control unit, 21 ... 3-axis robot, 22 ... Camera, 23 ... Holder connector, 24 ... Holder identification unit, 25 ... Actuator, DESCRIPTION OF SYMBOLS 31 ... Holder case, 32 ... Slide lever, 33 ... Side stopper, 34 ... Bottom stopper, 35 ... Connector, 36 ... Handle, 37 ... Elastic material, 101 ... Display part, 102 ... Operation part, 211 ... Base part, 212 ... X moving arm part, 213 ... moving unit, 214 ... Z moving action part, 215 ... power transmission cable part, 216 ... direction drive unit.

Claims (5)

A reinitialization work support device for supporting reinitialization work of a mobile phone,
A holder for holding a mobile phone;
An operation unit for operating keys of the mobile phone held in the holder unit;
A camera for photographing the display screen of the mobile phone held in the holder part;
Log image storage means for storing images;
A control unit,
For each item for re-initializing the mobile phone, the control unit causes the operation unit to re-initialize the mobile phone according to a re-initialization sequence that is an operation sequence of the key for re-initializing the mobile phone. The log image is displayed as an image of the display screen of the mobile phone that is operated by the key of the mobile phone and represents the result of the operation of the key of the mobile phone according to the re-initialization sequence. A re-initialization work support apparatus, characterized in that it is stored in a storage means.
The reinitialization work support device according to claim 1,
An image recognition processing unit for performing image recognition processing;
The control unit sets the item of the mobile phone represented by the display screen of the mobile phone taken by the camera recognized by the image recognition unit while causing the operation unit to operate the key. Determine the situation, select the subsequent operation sequence of the key required to reinitialize the item in the determined setting status, and operate the key of the mobile phone according to the selected operation sequence. A re-initialization work support apparatus that causes the operation unit to operate keys of the portable telephone according to the re-initialization sequence by causing the operation unit to perform the operation.
A reinitialization work support device for supporting reinitialization work of a mobile phone,
A holder for holding a mobile phone;
An operation unit for operating keys of the mobile phone held in the holder unit;
A camera for photographing the display screen of the mobile phone held in the holder part;
An image recognition processing unit that performs image recognition processing;
A control unit,
The control unit is configured to set the item of the mobile phone represented by the display screen of the mobile phone taken by the camera recognized by the image recognition unit while causing the operation unit to operate the key. Determine the situation, select the subsequent key operation sequence required to reinitialize the item in the determined setting status, and operate the key of the portable telephone according to the selected operation sequence. A re-initialization work support apparatus, which causes the operation unit to operate the key to re-initialize the mobile phone by causing the operation unit to perform the operation.
A reinitialization work support device for supporting reinitialization work of a mobile phone,
A holder for holding a mobile phone;
An operation unit for operating keys of the mobile phone held in the holder unit;
A camera for photographing the display screen of the mobile phone held in the holder part;
Log image storage means for storing images;
A control unit,
The control unit, for each item for reinitializing the mobile phone, a registration status display operation sequence that is an operation sequence of the key for causing the operation unit to display the registration status of the item on the mobile phone. The display of the mobile phone displayed as a result of the operation of the key of the mobile phone according to the registration status display operation sequence taken by the camera A re-initialization work support apparatus, wherein an image of a screen is stored in the log image storage means.
The re-initialization work support device according to claim 1, 2, 3, or 4,
Each item for reinitializing the portable telephone includes an item of personal information registered in the portable telephone.