JP4191157B2 - Reporting system, reporting terminal used in this, and reporting method - Google Patents

Description

  The present invention relates to a notification system, a notification terminal used in the notification system, and a notification method.

  Conventionally, as a reporting system related to security such as crime prevention, when a window or door is abnormally opened or closed, or when an abnormality such as an abnormality by an intruder occurs, the abnormality is detected by a sensor, and the detected abnormality signal is reported to a user-side reporting terminal (reporting device). ) To the center device on the center (security center, monitoring center, reception center, etc.) side is known. In this case, an abnormality report may not reach the center due to factors such as line disconnection, and countermeasures are desired.

  For example, in Patent Document 1, when a telephone that reports an abnormality signal is disconnected due to disconnection of the telephone line when abnormality is detected by the security device, the wireless unit of the gas meter that constitutes the automatic meter reading system is notified of the abnormality signal. A detour notification system when a telephone line is disconnected is disclosed in which the wireless unit transmits wirelessly from the wireless unit to the wireless unit of the neighboring gas meter and notifies the center from the neighboring telephone through the telephone line.

  Other prior art documents relating to the present invention include Patent Documents 2 to 4.

  For example, in Patent Document 2, as a cordless telephone system that can communicate even when a wired line of a plurality of base stations is down due to a disaster or the like, wireless communication is performed between adjacent base stations and communication with the wired line is normally performed. A status monitoring table that records and monitors the status of whether or not it is functioning is managed, and the table is referred to and transmitted to an adjacent base station.

Furthermore, in Patent Document 3, when a reporting factor such as a failure occurs in a monitored device that reports to a plurality of monitoring devices, a reporting factor is generated as a system for more reliably transmitting this notification to the monitoring device. The report destination list is referred to and the report destination is notified, and if the report fails, a report to the higher-level device is disclosed.
JP-A-11-283160 Japanese Patent Laid-Open No. 10-126841 JP 2001-290676 A

  However, in the prior art, when multiple reporting terminals report to the center at the same time, if an analog line is used, the center needs to perform call control for each report, and only the number of lines can be received simultaneously. Can not. Therefore, when a report exceeding the number of lines occurs, such as when a natural disaster occurs, the reporting terminal that could not complete the report will be re-sent, but this will also receive only the number of lines on the center side, The more terminals that report, the longer it takes to receive all. In addition, the number of times of re-transmission × the time required for call control is a useless time unrelated to the notification itself.

  In the prior art, if the line type (for example, an analog line) of the reporting terminal is determined, the type of the reception line (for example, an ISDN line) of the center apparatus is also limited to some extent. For this reason, when the line equipment of the receiving line of the center apparatus breaks down, the reporting terminal corresponding thereto cannot transmit the reporting factor.

  The present invention has been made in consideration of such a conventional situation. Even when a large number of reporting terminals report at the same time when a natural disaster occurs, the center device line is congested and it takes time to receive. The purpose is to receive all of the reporting terminals without omissions even when the line equipment of the receiving line of the center device is out of order.

In order to achieve the above object, a notification system according to the present invention is a notification system for transmitting a plurality of notifications including a voice notification and a data notification to a center device provided with a line facility connected to a plurality of receiving lines of different line types. A reporting system including a terminal, wherein the reporting terminal includes a plurality of reporting terminals that report to the line equipment of the center device via the plurality of receiving lines, and the plurality of reporting terminals include the plurality of receiving lines. A first reporting terminal for reporting via a first receiving circuit, and a second reporting terminal for reporting via a second receiving circuit of the plurality of receiving lines, 1 of the report terminal, if it is not ready the redialing by the center apparatus be performed a predetermined number of times when transmitting the voice reporting before Symbol center apparatus via the first reception circuit, the voice reporting In charge of Transfer the call to the second report terminal device, the second notification terminal, after receiving the call transferred from the first notification device, a user performs a call of the first report terminal device recorded, characterized by transferring the recorded speech data before Symbol center apparatus via said second reception circuit by the data communicator.

In the reporting system according to the present invention, the plurality of reporting terminals further include a third reporting terminal for reporting via a third receiving circuit of the plurality of receiving lines, wherein the first reporting terminal is When the call is transferred to the second reporting terminal, if the second reporting terminal is unable to receive the call even if the call is retransmitted a predetermined number of times, the call related to the voice notification is transmitted to the third reporting terminal. transferred to the third notification terminal, after receiving the call transferred from the first notification device, to record the user performs call the first report terminal device, the recorded speech data it may be transferred before Symbol center apparatus via the third reception circuit by the data communicator. The first to third reception circuit, and ISDN connected to an analog line and PHS line, a dedicated line for packet communication, which is connected to a PHS line, be any of the always-line Good .

The reporting method according to the present invention comprises a reporting terminal for sending a plurality of reports including voice reports and data reports to a center device provided with line facilities connected to a plurality of receiving lines of different line types, The reporting terminal includes a plurality of reporting terminals that report to the line equipment of the center apparatus via the plurality of receiving lines, and the plurality of reporting terminals are routed through a first receiving circuit of the plurality of receiving lines. A reporting method for use in a reporting system having a first reporting terminal for reporting and a second reporting terminal for reporting via a second receiving circuit of the plurality of receiving lines, If notification terminal is not ready the redialing by the center apparatus be performed a predetermined number of times when transmitting the voice reporting before Symbol center apparatus via the first receiving circuit, according to the voice reporting said the call And transferring the second report terminal device, the second notification terminal, after receiving the call transferred from the first notification device, to record the user performs call the first report terminal device characterized by a step of transferring the recorded speech data before Symbol center apparatus via said second reception circuit by the data communicator.

In the reporting method according to the present invention, the plurality of reporting terminals further include a third reporting terminal for reporting via a third receiving circuit of the plurality of receiving lines, wherein the first reporting terminal is When the call is transferred to the second reporting terminal, if the second reporting terminal is unable to receive the call even if the call is retransmitted a predetermined number of times, the call related to the voice notification is transmitted to the third reporting terminal. and transferring to said third notification terminal, wherein the After first receives the call transferred from Problem terminal, record the user performs call the first report terminal device, the recorded speech data may have further a step of transferring the prior SL center apparatus via the third reception circuit by the data communicator. The first to third reception circuit, and ISDN connected to an analog line and PHS line, a dedicated line for packet communication, which is connected to a PHS line, be any of the always-line Good .

  According to the present invention, even when a large number of reporting terminals report at the same time when a natural disaster occurs, it is possible to reduce that the center line is congested and takes time to receive, and the line equipment of the center apparatus is one system. Even if a failure occurs, it is possible to receive all reports from all reporting terminals without omission.

  Next, the best mode for carrying out a notification system, a notification terminal used in the notification system, and a notification method according to the present invention will be described in detail with reference to the drawings.

  FIG. 1 shows the overall configuration of the notification system of this embodiment.

  The notification system shown in FIG. 1 transmits a report from the user side to the security center (also referred to as “reception center”) when an abnormality occurs. The terminal system 1 disposed on the user side and the security center side And a center system (reception center apparatus) 4 having line facilities connected to a plurality of reception lines, and the systems 1 and 4 are connected via a communication line 6 so that they can communicate with each other. .

  In this embodiment, the communication line 6 includes an analog line 61 and a PHS (Personal Handyphone System) line 63 that form a dial-up public network connected to the terminal system 1, and both lines 61 and 63 and the center system 4. ISDN (Integrated Services Digital Network) 62 connected between the line facilities, PAS (PocketAirH “Access Service or PHS Packet Access Service) line 64 connected to the PHS line 63, PAS line 64 and the line system of the center system 4 It is configured in a public network between ISPs (Internet Services Providers) 66 and 66 forming a dedicated line 65 connected between them and an always-connected system (open network) line (analog line 61 etc.) connected to the terminal system 1. VPN (Virtual Private Network) 67. These lines 61 to 67 are existing ones, and are used in the present invention. Since it is not directly related to the configuration, its details are omitted.

  The PAS line 65 is used when performing packet communication using PHS. When using packet communication using PHS, the center system 2 passes through the PAS line 65 and the dedicated line 64 from the PHS line 63. Connected to.

  In this embodiment, the center system 2 includes communication devices (not shown) such as adapters, routers, and modems connected to three types of receiving lines, that is, ISDN 62, dedicated line 64, and VPN 67, and these communication devices. A switching device 41, an IP telephone set 42, a telephone set 43, a router 44, a server machine 45, a client machine 46, and the like connected via a LAN (Local Area Network). Since the existing devices 41 to 46 are used and are not directly related to the configuration of the present invention, their details are omitted. In addition, ISDN terminal adapters, dedicated adapters for dedicated lines, VPN adapters, etc., routers for PIAFS (Personal Handyphone System Internet Access Forum Standard) compatible ISDN routers, etc. There are ADSL (Asymmetric Digital Subscriber Line) modems.

  In this embodiment, the terminal system 1 is connected to a dial-up type analog line 61, a dial-up type PHS line 63, and a continuous connection (open network) line (analog line 61 or the like). Report terminal, that is, report terminal 1 (11), report terminal 2 (21), and report terminal 3 (31). The quantity of each communication terminal 1 (11) -3 (31) can be arbitrarily set and changed according to the operation of the reporting system. For example, the number of reporting terminals 2 (21) and reporting terminals 3 (31) is It is preferable to set more than the number of communication terminals 1 (11).

  FIG. 2 shows the internal configuration of the reporting terminal 1 (11).

  A handset 12, a camera 13, and an abnormality detection sensor 14 are connected to the reporting terminal 1 (11). As the camera 13, an imaging device such as a solid-state imaging device such as a CCD or CMOS that images a target area can be applied. The sensor 14 should notify the security center such as a detector such as an infrared sensor that detects an intruder into the target area, a detector such as a vibration sensor that detects breakage of a door or window glass in the target area, and the like. Any device capable of detecting an abnormality and outputting the detection signal to the reporting terminal 1 (11) may be used.

  The notification terminal 1 (11) includes a CPU 111, a memory 112, a call circuit 113 connected to the handset 12, an analog line dial circuit 114 connected to the analog line 61, an analog modem 115, a guidance response circuit / call recording circuit 116. The sensor input detection unit 117 to which the detection signal of the sensor 14 is input.

  The CPU 111 controls the overall operation by executing a preset control program. In the present embodiment, the CPU 111 counts the number of re-transmissions (number of redials) at the time of a re-transmission performed when the line is disconnected, and sets it in advance. When the number of times (n1) is exceeded, the destination information (see FIG. 5 described later) in the system data table 110 is referred to, and control is performed to dial the next destination by the analog line dial circuit 114.

  In addition to the system data table 110 that is referred to by the control of the CPU 111, the memory 112 stores call recording data to be transferred, security data, and camera images captured by the camera 13.

  The analog modem 115 performs data communication via the analog line 61 via the analog line dial circuit 114 under the control of the CPU 111. In this embodiment, the analog modem 115 is a communication partner (other communication terminal 2 (21) or 3 ( 31)) in the memory 212 or 312 (see FIGS. 3 and 4) and transferred via the analog modem 217 or 317 (see FIGS. 3 and 4) of the communication partner (call recording data, Security data, camera image) is received via the analog line dial circuit 114.

  The guidance response circuit / call recording circuit 116 plays a preset guidance message via the call circuit 113 under the control of the CPU 211, records a voice call based on the response via the call circuit 113, and records the call. It has a function of recording in the memory 112 as data. The call recording data includes data transferred from other communication partners.

  With the above configuration, the reporting terminal 1 (11) sends a voice report, security data and image report by the analog modem 115 to the center system 4 along the dial-up analog line 61 and the communication system R1 of the ISDN 62. If this notification cannot be made and the number of retransmissions exceeds the predetermined number (n1), the same notification is sent to the next destination (in the example in the figure, the notification terminal 2 (21)) based on the system data table 110. If the number of re-transmissions exceeds the predetermined number (n2) and this notification cannot be made, the same address is sent to the next destination (in the example in the figure, notification terminal 3 (31)) based on the system data table 110. Make a report.

  FIG. 3 shows the internal configuration of the reporting terminal 2 (21).

  A transmitter / receiver 22, a camera 23, and an abnormality detection sensor 24 are connected to the reporting terminal 2 (21). The camera 23 can be an imaging device such as a solid-state imaging device such as a CCD or CMOS that images the target area. The sensor 24 should notify the security center such as a detector such as an infrared sensor that detects an intruder into the target area, a detector such as a vibration sensor that detects breakage of a door or window glass in the target area, and the like. What is necessary is just to be able to detect an abnormality and output the detection signal to the reporting terminal 2 (21).

  The notification terminal 2 (21) includes a CPU 211, a memory 212, a call circuit 213 connected to the handset 22, a PHS voice communication circuit (digital-analog conversion circuit) 214 connected to the PHS line 63, and a PHS line dial circuit 215. , A PIAFS data / packet data transmission / reception circuit 216, an analog modem 217, a guidance response circuit / call recording circuit 218, and a sensor input detection unit 219 to which a detection signal of the sensor 24 is input.

  The CPU 211 controls the overall operation by executing a preset control program. In this embodiment, the CPU 211 counts the number of re-transmissions (re-dial times) at the time of re-transmission when the line is disconnected. When the number of times (n2) is exceeded, the destination information (see FIG. 5 described later) of the system data table 210 is referred to and control is performed to dial the next destination by the PHS line dial circuit 215.

  The memory 212 stores, in addition to the system data table 210 referred to by control by the CPU 211, call recording data to be transferred, security data, and camera images taken by the camera 23.

  The PIAFS data / packet data transmission / reception circuit 216 has a data transmission / reception function for performing PIAFS data communication and packet communication via the PHS line 63 via the PHS voice communication circuit 214 and the PHS line dial circuit 215 under the control of the CPU 211. In this embodiment, in addition to this, when data is transferred from the communication partner (communication terminal 1 (11), 3 (31)), it is stored in the memory of the communication partner via the same transmission / reception circuit as that communication partner. The received data (call recording data, security data, camera image) is received.

  The analog modem 217 is stored in the memory 212 or 312 (see FIGS. 2 and 4) of the communication partner (communication terminal 1 (11) or 3 (31)), and the analog modem 217 or 317 (see FIGS. The data (call recording data, security data, camera image) transferred via (see FIG. 4) is received via the PHS line dial circuit 215.

  The guidance response circuit / call recording circuit 218 sends a guidance message set in advance via the call circuit 213 under the control of the CPU 211, records a voice call based on the response via the call circuit 213, and records the call. It has a function of recording in the memory 212 as data. The call recording data includes data transferred from other communication partners.

According to the above configuration, the reporting terminal 2 ( 21 ) performs voice notification, security data and image notification by PIAFS data communication, or the PHS line 63 , along the communication system R 2 via the PHS line 63 and ISDN 62 . When the security data and image are reported by the PHS packet communication along the communication system R3 via the PAS line 64 and the dedicated line 65 , and this notification cannot be made and the number of retransmissions exceeds a predetermined number (n2), The same notification is made to the next destination (in the example in the figure, notification terminal 3 (31)), and if this notification cannot be made and the number of retransmissions exceeds the predetermined number (n3), the next destination ( In the example in the figure, the same notification is sent to the notification terminal 1 (11).

  FIG. 4 shows the internal configuration of the reporting terminal 3 (31).

  A handset 32, a camera 33, and a sensor 34 are connected to the reporting terminal 3 (31). As the camera 33, an imaging device such as a solid-state imaging device such as a CCD or a CMOS that images a target area can be applied. The sensor 34 should notify the security center such as a detector such as an infrared sensor that detects an intruder into the target area, a detector such as a vibration sensor that detects breakage of a door or window glass in the target area, and the like. Any device capable of detecting an abnormality and outputting the detection signal to the reporting terminal 3 (31) may be used.

  The notification terminal 3 (31) includes a CPU 311, a memory 312, a call circuit 313 connected to the handset 32, a communication line 6 (analog line 61 or PHS line 63), a VPN adapter 35 and an ADSL modem (or PHS communication module) 36. Analog line (or PHS line) dial circuit 314, VoIP (Voice over Internet Protocol) communication circuit (digital-analog conversion circuit) 315, LAN communication circuit 316, analog modem 317, guidance response circuit / call A recording circuit 318 and a sensor input detection unit 319 to which a detection signal of the sensor 24 is input.

  The CPU 311 controls the overall operation by executing a preset control program. In the present embodiment, the CPU 311 counts the number of re-transmissions (the number of redials) at the time of a re-transmission when the line is disconnected, and sets it in advance. When the number of times (n3) is exceeded, the destination information (see FIG. 5 to be described later) in the system data table 310 is referred to and control is performed to dial the next destination by the analog line dial circuit 314.

  The memory 312 stores call recording data to be transferred, security data, and a camera image captured by the camera 33, in addition to the system data table 310 referred to by control by the CPU 311.

  The analog modem 317 is stored in the memory 112 or 212 (see FIGS. 2 and 3) of the communication partner (notification terminal 1 (11) or 2 (21)) under the control of the CPU 211, and the analog modem of the communication partner Data (call recording data, security data, camera image) transferred via 115 or 217 (see FIGS. 2 and 3) is received via the analog line dial circuit 314.

  The guidance response circuit / call recording circuit 318 plays a preset guidance message via the call circuit 313 under the control of the CPU 211, records a voice call based on the response via the call circuit 313, and records the call. It has a function of recording in the memory 312 as data. The call recording data includes data transferred from other communication partners.

  The VoIP communication circuit 315 is connected to the H.264 network. It has a known function that enables voice communication with a communication partner specified by an IP address on an open network (IP network) according to a predetermined standard call control protocol such as H.323 or SIP (Session Initiation Protocol). Yes.

  With the above configuration, the reporting terminal 3 (31) is connected to the communication system R4 via the VPN 67 between the ISPs 66 and 66 via the LAN (not shown), the VPN adapter 35 and the ADSL modem 36 by the VoIP communication circuit 315 and the LAN communication circuit 316. Along with this, the center system 4 is notified of voice data by VoIP, security data and data by data communication, and if this notification cannot be made and the number of re-transmissions exceeds a predetermined number (n3), the next destination ( In the example in the figure, the same notification is made to the reporting terminal 2 (21), and when this notification cannot be made and the number of re-transmissions exceeds the predetermined number (n1), the next destination (example in the figure) Then, the same notification is made to the notification terminal 1 (11)).

  FIG. 5 shows a data structure of a system data table used in the reporting terminals 1 (11) to 3 (31).

  The items registered in the system data table include data report destination A, data report destination B, data report destination C, voice report destination 1, voice report destination 2, voice report destination 3, terminal ID, applicable line of the notification device, This includes the telephone line type, the number of redials, the number of redials (security data transfer), the security code, and the like.

  In the data report destinations A to C, the telephone number or IP address of the communication partner to which the data report is to be made is set, and the priority order is low in the order of A to C. In FIG. 5, the setting value of the system data table 110 of the report terminal 1 (11) is illustrated. For example, the data report destination A is set as the telephone number of the security center, the data report destination B is set as the telephone number of the report terminal 2, and the data report destination C is set as the IP address of the report terminal 3. In the case of the system data table 210 of the reporting terminal 2 (21), the data reporting destination A is the security center telephone number, the data reporting destination B is the IP address of the reporting terminal 3, and the data reporting destination C is the telephone of the reporting terminal 1. The number is set (see FIG. 1). Further, in the case of the system data table 310 of the reporting terminal 3 (31), the data reporting destination A is the telephone number of the security center, the data reporting destination B is the telephone number of the reporting terminal 2, and the data reporting destination C is the telephone of the reporting terminal 1. The number is set (see FIG. 1).

  In the voice notification destinations 1 to 3, the telephone number or IP address of the communication partner to which data notification is to be made is set, and the priority is lowered in the order of 1 to 3. In FIG. 5, the setting value of the system data table 110 of the report terminal 1 (11) is illustrated. For example, the voice report destination 1 is set as the security center telephone number, the voice report destination 2 is set as the telephone number of the report terminal 2, and the voice report destination 3 is set as the IP address of the report terminal 3. In the case of the system data table 210 of the reporting terminal 2 (21), the voice reporting destination 1 is the security center telephone number, the voice reporting destination 2 is the IP address of the reporting terminal 3, and the voice reporting destination 3 is the telephone of the reporting terminal 1. The number is set (see FIG. 1). Further, in the case of the system data table 310 of the reporting terminal 3 (31), the voice reporting destination 1 is the security center telephone number, the voice reporting destination 2 is the telephone number of the reporting terminal 2, and the voice reporting destination 3 is the telephone of the reporting terminal 1. The number is set (see FIG. 1).

  The terminal ID is an ID unique to the terminal for allowing the communication partner to identify itself, the applicable line of the reporting device is the line type (1: analog, 2: ISDN, 3: PHS, 4: LAN (ADSL, etc.)), telephone The line type is an analog line contract type (1: PB (push button), 2: DP (dial pulse)), the number of redials is the number of retransmissions n (n = 1: 1, 2: 3), redial The number of times (security data transfer) is the number of retransmissions n ′ (n ′ = 1: 1, 2: 3), and the password is a number for identifying the communication partner.

  Next, the operation of this embodiment will be described.

  6 and 7 show an operation flow of the reporting terminal 1 (11). A control program corresponding to this operation flow is set in advance in the memory 112 in the reporting terminal 1 (11), the memory in the CPU 111, or the like, and is executed by the CPU 111.

  First, when a reporting factor is generated by the detection signal from the sensor 14 (step St1), the reporting terminal 1 (11) sets the data reporting destination A set value (security center telephone number) and the voice reporting destination A in the system data table 110. Is sent to the security center via the analog line 61 and the communication system R1 via the ISDN 62 (step St2). Here, in addition to the detection signal from the sensor 14, the reporting factor includes the case where security data and recorded voice are transferred from the other reporting terminals 2 (21) and 3 (31).

  Next, the reporting terminal 1 (11) refers to the system data table 110, refers to the set value n1 of the number of redials (security data transfer) in the system data table 110, and confirms whether or not the number of retransmissions <n1 ( Step St3). Here, when the guard data and the recorded voice are transferred from the other reporting terminals 2 (21) and 3 (31), they are compared with the set value n'1.

  If the number of re-transmissions is less than n1 (step St3: YES), the notification terminal 1 (11) transmits the analog line dial circuit 114 (step St4) and the line is not busy (step St5: NO), when there is a response from the security center (step St6: YES), a report is made via the analog line 61 and the communication system R1 via the ISDN 62 (step St7). At the time of this notification, the security data is transmitted or transferred, and the voice call or the recorded voice is transferred. Next, if it is possible to confirm the completion of reception at the security center (step St7: YES), the process shifts to a standby state (step St8).

  If the line is busy (step St5: YES), there is no response from the security center (step St6: NO), or the completion of reception of the security center cannot be confirmed (step St7: NO), the above Returning to step St2, similar processing is executed.

  If the number of retransmissions is not less than n1 by the comparison process (step St3: NO), the reporting terminal 1 (11) determines the setting value of the data reporting destination B (the telephone number of the reporting terminal 2) and the voice reporting destination in the system data table 110. Refer to the set value of B (telephone number of the reporting terminal 2), call the reporting terminal 2 (21) (step St10), and refer to the set value n2 of the number of redials (security data transfer) in the system data table 110 Then, it is confirmed whether or not the number of retransmissions <n2 (step St11). Here, when the guard data and the recorded voice are transferred from the other reporting terminals 2 (21) and 3 (31), they are compared with the set value n'2.

  If the number of re-transmissions is less than n2 by the comparison process (step St11: YES), the reporting terminal 1 (11) makes a call using the analog line dial circuit 114 (step St12), and the line is not busy (step St13: NO), when there is a response from the reporting terminal 2 (21) (step St14: YES), transfer of security data or call recording is performed to the reporting terminal 2 (21) (step St15). Here, the security data includes security data transferred from the other communication terminals 2 (21) and 3 (31). Next, if it is possible to confirm the completion of reception of the reporting terminal 2 (21) (step St16: YES), a transition is made to a standby state (step St17).

  Note that the line is busy (step St13: YES), there is no response from the reporting terminal 2 (21) (step St14: NO), or the reception completion of the reporting terminal 2 (21) cannot be confirmed (step St16). : NO), the process returns to step St10 and the same process is executed.

  If the number of retransmissions is not less than n2 by the comparison process (step St11: NO), the reporting terminal 1 (11) determines the setting value of the data reporting destination C (IP address of the reporting terminal 3) and the voice reporting destination in the system data table 110. Referring to the set value of C (IP address of the reporting terminal 3), call the reporting terminal 3 (31) (step St18), and refer to the set value n3 of the number of redials (security data transfer) in the system data table 110 Then, it is confirmed whether the number of re-transmissions <n3 (step St19). Here, when the guard data and the recorded voice are transferred from the other reporting terminals 2 (21) and 3 (31), they are compared with n'3.

  If the number of retransmissions <n3 (step St19: YES) as a result of the comparison process, the reporting terminal 1 (11) transmits by the analog line dial circuit 114 (step St20), and the line is not busy (step ST21: NO), when there is a response from the reporting terminal 3 (31) (step St22: YES), the security data is transferred to the reporting terminal 3 (31) or the call is recorded (step St23). Here, the security data includes security data transferred from the other communication terminals 2 (21) and 3 (31). Next, if reception of the communication terminal 3 (31) can be completed (step St24: YES), the process proceeds to a standby state (step St25).

  Note that the line is busy (step St21: YES), or there is no response from the reporting terminal 3 (31) (step St22: NO), or the reception completion of the communication terminal 3 (31) cannot be confirmed (step St24). : NO), the process returns to step St18 and the same process is executed.

  If the number of retransmissions is not less than n3 by the comparison process (step St19: NO), the process returns to the first process (step St26).

  8 and 9 show an operation flow of the reporting terminal 2 (21). A control program corresponding to this operation flow is set in advance in the memory 212 in the notification terminal 2 (21), the memory in the CPU 211, or the like, and is executed by the CPU 211.

  First, when a reporting factor is generated by the detection signal from the sensor 24 (step St31), the reporting terminal 2 (21) sets the data reporting destination A (security center telephone number) and the voice reporting destination A in the system data table 210. Is sent to the security center via the PHS line 63 and the communication system R2 via the ISDN 62 (step St32). Here, in addition to the detection signal from the sensor 24, the reporting factor includes the case where security data and recorded voice are transferred from the other reporting terminals 1 (11) and 3 (31).

  Next, the reporting terminal 2 (21) refers to the system data table 210, refers to the set value n2 of the number of redials (security data transfer) in the system data table 210, and confirms whether or not the number of retransmissions <n2. Step St33). Here, when the guard data and the recorded voice are transferred from the other reporting terminals 1 (11) and 3 (31), they are compared with the set value n'2.

  When the number of re-transmissions is less than n2 by the comparison process (step St33: YES), the notification terminal 2 (21) transmits the PHS line dial circuit 215 (step St34), and the line is not busy (step St35: NO), if there is a response from the security center (step St36: YES), a notification is made via the communication system R2 via the PHS line 63 and ISDN 62 (step St37). At the time of this notification, the security data is transmitted or transferred, and the voice call or the recorded voice is transferred. Next, if the reception completion of the security center can be confirmed (step St38: YES), the process shifts to a standby state (step St39).

  If the line is busy (step St35: YES), there is no response from the security center (step St36: NO), or the reception completion of the security center cannot be confirmed (step St38: NO), the above steps Returning to St32, similar processing is executed.

  If the number of retransmissions is not less than n2 by the comparison process (step St33: NO), the reporting terminal 2 (21) sets the setting value of the data reporting destination B (IP address of the reporting terminal 3) and the voice reporting destination in the system data table 210. Referring to the set value of B (IP address of the reporting terminal 3), call to the reporting terminal 3 (31) (step St40), and refer to the set value n3 of the number of redials (security data transfer) in the system data table 210 Then, it is confirmed whether the number of re-transmissions <n3 (step St41). Here, when the guard data and the recorded voice are transferred from the other reporting terminals 1 (11) and 3 (31), they are compared with the set value n'3.

  If the number of re-transmissions is less than n3 by the comparison process (step St41: YES), the reporting terminal 2 (21) makes a call using the PHS line dial circuit 215 (step St42), and the line is not busy (step St43: NO), when there is a response from the reporting terminal 3 (31) (step St44: YES), the security data is transferred to the reporting terminal 3 (31) or the call is recorded (step St45). Here, the security data includes security data transferred from the other communication terminals 1 (11) and 3 (31). Next, if reception completion of the reporting terminal 3 (31) can be confirmed (step St16: YES), a transition is made to a standby state (step St47).

  The line is busy (step St43: YES), or there is no response from the reporting terminal 3 (31) (step St44: NO), or the reception completion of the reporting terminal 3 (31) cannot be confirmed (step St46). : NO), the process returns to step St40 and the same process is executed.

  If the number of retransmissions is not less than n3 by the comparison process (step St41: NO), the reporting terminal 2 (21) sets the setting value of the data reporting destination C (the telephone number of the reporting terminal 1) and the voice reporting destination in the system data table 210. Referring to the set value of C (telephone number of reporting terminal 1), call to reporting terminal 1 (11) (step St48), and refer to the set value n1 of the number of redials (security data transfer) in the system data table 210 Then, it is confirmed whether or not the number of retransmissions <n1 (step St49). Here, when the guard data and the recorded voice are transferred from the other reporting terminals 1 (11) and 3 (31), they are compared with n'1.

  If the number of re-transmissions <n1 by the comparison process (step St49: YES), the reporting terminal 2 (21) transmits the PHS line dial circuit 215 (step St50), and the line is not busy (step St51: NO), when there is a response from the reporting terminal 1 (11) (step St52: YES), the security data is transferred to the reporting terminal 1 (11) or the call is recorded (step St53). Here, the security data includes security data transferred from the other communication terminals 1 (11) and 3 (31). Next, if reception of the communication terminal 1 (11) can be completed (step St54: YES), the process proceeds to a standby state (step St55).

  Note that the line is busy (step St51: YES), there is no response from the reporting terminal 1 (11) (step St52: NO), or the reception completion of the communication terminal 1 (11) cannot be confirmed (step St54). : NO), the process returns to step St48 and the same processing is executed.

  If the number of retransmissions is not less than n1 by the comparison process (step St49: NO), the process returns to the first process (step St56).

  10 and 11 show an operation flow of the reporting terminal 3 (31). A control program corresponding to this operation flow is set in advance in the memory 212 in the reporting terminal 3 (31), the memory in the CPU 311 or the like, and is executed by the CPU 311.

  First, when a reporting factor is generated by the detection signal from the sensor 34 (step St61), the reporting terminal 3 (31) sets the data reporting destination A set value (security center telephone number) and the voice reporting destination A in the system data table 310. Is sent to the security center via the communication system R4 via the VPN 67 (step St62). Here, in addition to the detection signal from the sensor 34, the reporting factor includes a case where security data and recorded voice are transferred from the other reporting terminals 1 (11) and 2 (21).

  Next, the reporting terminal 3 (31) refers to the system data table 310, refers to the set number n3 of the number of redials (security data transfer) in the system data table 310, and checks whether the number of retransmissions <n3 ( Step St63). Here, when the guard data and the recorded voice are transferred from the other reporting terminals 1 (11) and 3 (21), they are compared with the set value n'3.

  If the number of re-transmissions <n3 by the comparison process (step St63: YES), the reporting terminal 3 (31) establishes a link with the security center by the LAN communication circuit 16 (step St64), and the link establishment does not fail. (Step St65: NO), when there is a response from the security center (Step St66: YES), a notification is made via the communication system R4 via VPN67 (Step St67). At the time of this notification, the security data is transmitted or transferred, and the voice call or the recorded voice is transferred. Next, if the reception completion of the security center can be confirmed (step St68: YES), the process shifts to a standby state (step St69).

  If link establishment with the security center fails (step St65: YES), there is no response from the security center (step St66: NO), or the completion of reception of the security center cannot be confirmed (step St68: NO), Returning to step St62, similar processing is executed.

  If the number of retransmissions is not less than n2 by the comparison process (step St63: NO), the reporting terminal 3 (31) sets the setting value of the data reporting destination B (the telephone number of the reporting terminal 2) and the voice reporting destination in the system data table 310. Referring to the set value of B (telephone number of report terminal 2), call to report terminal 2 (21) (step St70), and refer to set value n3 of the number of redials (security data transfer) in system data table 210 Then, it is confirmed whether or not the number of retransmissions <n2 (step St71). Here, when the guard data and the recorded voice are transferred from the other reporting terminals 1 (11) and 2 (21), they are compared with the set value n'2.

  When the number of retransmissions is smaller than n2 by the comparison process (step St71: YES), the notification terminal 3 (31) transmits the analog line dial circuit 314 (step St42), and the line is not busy (step St73: NO). ) If there is a response from the reporting terminal 2 (21) (step St74: YES), the guard terminal 2 (21) transfers security data or records a call (step St75). Here, the security data includes security data transferred from the other communication terminals 1 (11) and 2 (21). Next, if it is possible to confirm the completion of reception of the reporting terminal 2 (21) (step St76: YES), the process proceeds to a standby state (step St77).

  The line is busy (step St73: YES), or there is no response from the reporting terminal 2 (21) (step St74: NO), or the reception completion of the reporting terminal 2 (21) cannot be confirmed (step St76). : NO), the process returns to step St70 and the same process is executed.

  If the number of retransmissions is not less than n2 by the comparison process (step St71: NO), the notification terminal 3 (31) determines the setting value of the data notification destination C (the telephone number of the notification terminal 1) and the voice notification destination in the system data table 310. Referring to the set value of C (telephone number of the reporting terminal 1), call the reporting terminal 1 (11) (step St78), and refer to the set value n1 of the number of redials (security data transfer) in the system data table 310 Then, it is confirmed whether or not the number of retransmissions <n1 (step St79). Here, when the guard data and the recorded voice are transferred from the other reporting terminals 1 (11) and 2 (21), they are compared with n'1.

  If the number of retransmissions is smaller than n1 by the comparison process (step St79: YES), the notification terminal 3 (31) transmits the analog line dial circuit 314 (step St80), and the line is not busy (step St81: NO), when there is a response from the reporting terminal 1 (11) (step St82: YES), transfer of security data or call recording is performed to the reporting terminal 1 (11) (step St83). Here, the security data includes security data transferred from the other communication terminals 1 (11) and 2 (21). Next, if reception of the communication terminal 1 (11) can be completed (step St84: YES), the process proceeds to a standby state (step St85).

  Note that the line is busy (step St81: YES), there is no response from the reporting terminal 1 (11) (step St82: NO), or the reception completion of the communication terminal 1 (11) cannot be confirmed (step St84). : NO), the process returns to step St78 and the same processing is executed.

  If the number of retransmissions is not less than n1 by the comparison process (step St79: NO), the process returns to the first process (step St86).

  Therefore, according to the present embodiment, in the reporting system that performs communication between the reporting terminal and the center system on the security center side, a plurality of reporting terminals are configured to perform reporting by backing up voice and data to each other, Even if the reporting terminal is forced to use an analog line due to problems such as the installation environment, if the center is unable to respond, it will report to the center more quickly by sending a report via a terminal connected via another line. This makes it possible to avoid the congestion of the center and greatly reduce the time for completing the notification of the entire system.

  In addition, if notification is made through a line such as PHS packet communication or ADSL that is always connected, it can be received in turn at the same center, and there is no need to re-transmit, and the time required for call control. Can be reduced. In this way, by using packet communication or a continuous connection line, the communication fee can be made inexpensive or substantially free.

  In addition, even if the receiving line of the center fails, if other types of receiving lines are still alive, the reporting terminal connected to the paired line with the failed receiving line through the reporting terminal connected to the paired line You can receive notifications from. Also, there is an advantage that the reporting terminal does not have to accommodate a plurality of lines in order to avoid the above phenomenon.

  As described above, according to the present embodiment, even if a large number of reporting terminals report simultaneously when a natural disaster occurs, the security center is congested, and it takes time to receive and communication charges are reduced. Even if the line facility on the receiving center side breaks down, it is possible to receive all the notification terminal messages without omission.

  In this embodiment, a communication system using an analog line, a communication system using a PHS line, and a communication system using a constant connection line such as ADSL are used. However, the present invention is not limited to these. For example, instead of the PHS line, another mobile communication network such as a mobile phone network can be applied.

  The present invention can be applied to general reporting systems for reporting from a reporting terminal to a center device.

It is a figure showing the whole report system composition by the example of the present invention. It is a schematic block diagram which shows the internal structure of the notification terminal 1 shown in FIG. It is a schematic block diagram which shows the internal structure of the notification terminal 1 shown in FIG. It is a schematic block diagram which shows the internal structure of the notification terminal 1 shown in FIG. It is a figure which shows the data structure of the system data table | surface of the notification terminal 1. FIG. It is a schematic flowchart which shows the process at the time of the report of the notification terminal 1. FIG. It is a schematic flowchart which shows the process at the time of the report of the notification terminal 1. FIG. It is a schematic flowchart which shows the process at the time of the report of the notification terminal 2. FIG. It is a schematic flowchart which shows the process at the time of the report of the notification terminal 2. FIG. It is a schematic flowchart which shows the process at the time of the report of the notification terminal 3. FIG. It is a schematic flowchart which shows the process at the time of the report of the notification terminal 3. FIG.

Explanation of symbols

1 Terminal system 4 Center system 6 Communication line 11 Reporting terminal 1
21 Reporting terminal 2
31 Reporting terminal 3

Claims (6)

A notification system having a notification terminal for transmitting a plurality of notifications including a voice notification and a data notification to a center device provided with line facilities connected to a plurality of reception lines of different line types,
The reporting terminal comprises a plurality of reporting terminals that report to the line equipment of the center device via the plurality of receiving lines,
The plurality of reporting terminals report a first reporting terminal that reports via a first receiving circuit of the plurality of receiving lines, and a second receiving circuit of the plurality of receiving lines. A second reporting terminal,
If the first report terminal device is not ready the redialing by the center apparatus be performed a predetermined number of times when transmitting the voice reporting before Symbol center apparatus via the first reception circuit, the Transfer the call related to the voice report to the second report terminal,
The second reporting terminal, after receiving the call transferred from the first reporting terminal, records a call made by the user of the first reporting terminal, and records the recorded voice data by the data report. reporting system, characterized in that the transfer before Symbol center apparatus via said second receiver circuit. The plurality of reporting terminals further include a third reporting terminal that reports through a third receiving circuit of the plurality of receiving lines,
If the first reporting terminal cannot receive the call at the second reporting terminal even if it repeats the call a predetermined number of times when transferring the call to the second reporting terminal, To the third reporting terminal,
The third reporting terminal, after receiving the call transferred from the first reporting terminal, records a call made by the user of the first reporting terminal, and records the recorded voice data by the data report. notification system of claim 1, wherein the forwarding before Symbol center apparatus via the third reception circuit. The first to third reception circuit, and ISDN connected to an analog line and PHS line, a dedicated line for packet communication, which is connected to a PHS line, that either of the continuous connection line The notification system according to claim 2, characterized in that: Having a reporting terminal for sending a plurality of reports including voice reports and data reports to a center apparatus provided with line facilities connected to a plurality of receiving lines of different line types; A plurality of reporting terminals that report to the line facility via the plurality of receiving lines, wherein the plurality of reporting terminals report via a first receiving circuit of the plurality of receiving lines. And a reporting method used in a reporting system having a second reporting terminal that reports through a second receiving circuit of the plurality of receiving lines,
If the first notification terminal is not ready the redialing by the center apparatus be performed a predetermined number of times when transmitting the voice reporting before Symbol center apparatus via the first reception circuit, the Transferring a call relating to a voice report to the second reporting terminal;
The second notification terminal, after receiving the call transferred from the first notification device, to record the user performs call the first report terminal device, by the data communicator the recorded speech data Problem method characterized by a step of transfer before Symbol center apparatus via said second receiver circuit. The plurality of reporting terminals further include a third reporting terminal that reports through a third receiving circuit of the plurality of receiving lines,
If the first reporting terminal transfers the call to the second reporting terminal and cannot be received by the second reporting terminal even if the call is retransmitted a predetermined number of times , the call related to the voice report Transferring to the third reporting terminal;
It said third notification terminal, after receiving the call transferred from the first notification device, to record the user performs call the first report terminal device, by the data communicator the recorded speech data Problem the method according to claim 4, further comprising the step of transferring before Symbol center apparatus via the third reception circuit. The first to third reception circuit, and ISDN connected to an analog line and PHS line, a dedicated line for packet communication, which is connected to a PHS line, that either of the continuous connection line The reporting method according to claim 5, characterized in that:

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