JP4177427B2 - Voice communication method for voice communication server device - Google Patents

Description

The present invention relates to an audio communication method for voice communications server in a voice communication system using a communication terminal connected by a communication network.

  As a conventional voice communication system, one using a circuit switching procedure using a circuit switching network such as a telephone network is known. In this method, a communication terminal (telephone) connected to the circuit switching network transmits a voice communication request to the exchange that performs circuit switching processing, and the exchange that receives the request performs voice communication with the other communication terminal (telephone). Control is performed, and voice information transmitted at a constant speed via the exchange is continuously transmitted and received during voice communication.

  On the other hand, in a packet switching network such as a LAN (local area network), communication control is performed directly between communication terminals, and packets are transmitted and received in communication.

  However, due to the difference in the method between the packet switching network and the circuit switching network, it is not possible to use a voice communication method such as a conventional telephone network to realize voice communication between communication terminals connected to the packet switching network. Can not.

  Therefore, in order to adapt the voice communication method between communication terminals connected to the packet switching network to the packet switching network, the voice information is packetized and directly transmitted / received between the communication terminals. Voice communication between a communication terminal supporting a voice communication between a communication terminal connected to the network and a communication terminal connected to the packet switching network and a telephone supporting the conventional voice communication function connected to the circuit switching network. In this case, there is a problem that direct voice communication cannot be performed due to a difference between the voice communication protocol of the packet switching network and the conventional voice communication protocol of the circuit switching network.

An object of the present invention is to provide a voice communication method of a voice communication server apparatus in a voice communication system that enables voice communication between a communication terminal connected to a packet switching network and a communication terminal connected to a circuit switching network. For the purpose.

Another object of the present invention is that when a communication terminal connected to a packet switching network is connected to a circuit switching network and performs voice communication with a telephone supporting a conventional voice communication function, other communication connected to the packet switching network is also possible. An object of the present invention is to provide a voice communication method of a voice communication server apparatus in a voice communication system capable of performing voice communication in the same manner as performing voice communication with a terminal.

Still another object of the present invention is to enable voice communication even if a user does not start another program or input a communication address when voice communication to a communication terminal connected to a packet switching network is not possible for some reason. An object of the present invention is to provide a voice communication method of a voice communication server apparatus in a voice communication system capable of sending a message by mail instead of communication.

Still another object of the present invention is to provide voice communication in a voice communication system capable of requesting voice communication from a telephone supporting a conventional voice communication function connected to a circuit switched network to a communication terminal connected to the packet switched network. It is to provide a voice communication method of a server device.

  In order to achieve the above object, in the present invention, the voice communication partner communication address input by the user using the communication terminal connected to the packet switching network is the communication address (telephone number) of the circuit switching network. Establishes a connection between the communication terminal and the communication server by performing communication control between the communication terminal and the communication server, and the communication server performs communication control between the telephone connected to the circuit switching network. Thus, the communication server and the telephone are brought into a call state, whereby the communication between the communication terminal and the telephone can be performed via the communication server. Thereafter, the voice information transmitted from the telephone is received, edited into a packet, transmitted to the communication terminal, the packet transmitted from the communication terminal is received, and the voice information in the packet is transmitted to the telephone. I do.

  If the other party's communication address for voice communication entered by a user who uses a communication terminal connected to the packet switching network is the address of another communication terminal connected to the packet switching network, it naturally has that communication address. A communication is performed on the communication terminal to make a call.

  Further, when a call request is issued from a telephone connected to the circuit switching network to a communication terminal connected to the packet switching network, a unique extension number is assigned to each of the communication terminals connected to the packet switching network in advance. When the telephone number of the communication server is input from the telephone, communication control is performed between the telephone and the communication server so that the telephone and the communication server are in a call state, and the input extension number is transmitted from the telephone to the communication server. Like that. The communication server obtains a communication terminal address from the extension number transmitted from the telephone, determines a communication terminal to be connected, transmits a voice communication request to the communication terminal, and establishes a connection with the communication terminal. Establish. As a result, a telephone call can be made between the telephone and the communication terminal via the communication server. Thereafter, the voice information transmitted from the telephone is received, edited into a packet, transmitted to the communication terminal, the packet transmitted from the communication terminal is received, and the voice information in the packet is transmitted to the telephone. I do.

  The communication server may be provided with a table for obtaining the communication terminal address from the extension number. If the telephone has a push button, the extension number may be input by the push button. When inputting an extension number, it is preferable that voice guidance is output from the communication server to the telephone, and the extension number input by the user is acquired accordingly.

  When the circuit switching network is an ISDN (Integrated Services Digital Network), the telephone transmits a voice communication request including an extension number identifying a communication terminal as a parameter to the communication server, and the communication server includes the voice communication request. The communication terminal address of the communication terminal to be connected may be obtained from the extension number to be connected.

  Instead of assigning an extension number, a unique telephone number may be assigned to each communication terminal connected to the packet switching network. In this case, those telephone numbers are actually assigned to the communication server, but it appears to the user as the telephone number of the communication terminal. When the telephone number of the communication terminal is input from the telephone, communication control is performed between the telephone and the communication server. The communication server obtains the communication terminal address from the telephone number input in the telephone, and the communication to be connected. A terminal is determined, a voice communication request is transmitted to the communication terminal, and a connection with the communication terminal is established. As a result, a telephone call can be made between the telephone and the communication terminal via the communication server. Thereafter, the voice information transmitted from the telephone is received, edited into a packet, transmitted to the communication terminal, the packet transmitted from the communication terminal is received, and the voice information in the packet is transmitted to the telephone. I do.

  The communication server may be provided with a table for obtaining the communication terminal address from the telephone number. Since the telephone number of each communication terminal is actually the telephone number of a communication server on the circuit switching network, when those telephone numbers are input from a telephone on the circuit switching network, the communication server is called.

  According to one embodiment of the present invention, a communication terminal connected to a packet switching network encodes speech input by speech input means, transmits encoded speech information, and decodes received encoded speech information. It can be output. In this case, the communication server decodes the packetized encoded voice information received from the communication terminal connected to the packet switched network, outputs the decoded voice information to the circuit switched network, and makes a constant from the circuit switched network. Encoding of voice information received at a speed, packetization of the encoded voice information, and transmission to the communication terminal are performed.

  When a communication terminal connected to the packet switching network issues a call request to another communication terminal, the communication terminal first issues a voice communication request. At this time, a voice communication negative response is transmitted from the partner communication terminal. Sometimes. This is because no one responds even though the other communication terminal is called. In this case, it is preferable that mail can be transmitted to the partner communication terminal without inputting the partner address. The mail may be transmitted unconditionally, or the user of the communication terminal may be guided to select whether to send the mail. The content of the mail may be a standard voice mail determined by the system, or may be input by the user separately.

  When a call request is made from a telephone connected to the circuit switched network to a communication terminal connected to the packet switched network, a voice communication request is first issued from the telephone to the communication server. At this time, a voice communication negative response is received from the communication server. May be sent. This is for the reason that no one responds even though the partner communication terminal is called from the communication server. In this case, it is preferable that mail can be transmitted to the partner communication terminal without inputting the partner address. The mail may be transmitted unconditionally, or the telephone user may be prompted to give voice guidance and select whether to send the mail. The content of the mail may be a standard voice mail determined by the system, or may be input by the user separately.

  Furthermore, the relationship between the communication terminal connected to the packet switching network and the communication terminal user may be managed by one communication terminal on the packet switching network, and this may be used as the switching terminal. In this case, when the telephone number of the communication server is called from a telephone supporting the conventional voice communication function connected to the circuit switching network, the communication server first places the exchange terminal and the telephone in a call state. The user makes a call with the exchange at the exchange terminal, and specifies the other party who wants to make a call. Since the exchange terminal manages the relationship between each communication terminal and the users of those communication terminals, the telephone user can obtain a communication terminal corresponding to the other party from information specifying the other party who wants to talk. it can. The address of the communication terminal is transmitted from the exchange terminal to the communication server. The communication server performs communication control with the communication terminal having the communication terminal address transmitted from the exchange terminal, and establishes a connection with the communication terminal. Thereby, the communication between the communication terminal and the telephone can be performed through the communication server. Thereafter, the voice information transmitted from the telephone is received, edited into a packet, transmitted to the communication terminal, the packet transmitted from the communication terminal is received, and the voice information in the packet is transmitted to the telephone. I do.

  Note that transmission / reception of control commands such as voice communication start / end and transmission / reception of voice packets between the communication terminals on the packet switching network and between the communication terminals and the communication server are performed separately in different characteristics such as reliability or communication delay. You may make it perform via a data communication function.

  According to the voice communication system and the voice communication method of the present invention, in response to a partner address input by a user of a communication terminal connected to the packet switching network, the partner requesting voice communication by the user is the packet switching network. Whether the communication terminal is connected to the telephone or the telephone connected to the circuit switching network. In the case of a call request with a telephone connected to the circuit switching network, the communication server absorbs the difference between the voice communication protocol of the packet switching network and the conventional voice communication protocol of the circuit switching network. Therefore, even when a communication terminal connected to the packet switching network connects to the circuit switching network and performs voice communication with a telephone that supports the conventional voice communication function, the communication terminal performs voice communication with other communication terminals connected to the packet switching network. Can be done in the same way.

  Also, an extension number or telephone number of a communication terminal connected to the packet switching network is input from a telephone connected to the circuit switching network, and a communication server address corresponding to the extension number or telephone number is obtained at the communication server. Since the communication terminal is connected to the communication terminal, the telephone supporting the conventional voice communication function connected to the circuit switching network can request voice communication to the communication terminal connected to the packet switching network.

  Further, when voice communication to the communication terminal cannot be performed for some reason, the user can send a message by e-mail instead of voice communication without starting another program or inputting a communication address.

  According to the present invention, since the communication server absorbs the difference in system between the circuit switching network and the packet switching network, between the communication terminal connected to the packet switching network and the communication terminal connected to the circuit switching network. Voice communication is possible.

  Further, according to the present invention, when a user using a communication terminal on a packet switching network requests a telephone call with a telephone connected to a circuit switching network (public network), the telephone call with a designated telephone is made to the communication server. When requesting and a user requesting a call with another communication terminal, a call is requested to the designated communication terminal. The communication server absorbs the difference between the voice communication method between the communication terminals on the packet switching network and the voice communication method in the circuit switching network. Therefore, when a call is made from a communication terminal on the packet switching network to another communication terminal on the packet switching network, and a telephone on the circuit switching network is connected via a communication server simultaneously connected to the packet switching network and the circuit switching network. The case of making a call can be performed by the same operation and the same voice communication process.

  Furthermore, according to the present invention, a call setup request can be transmitted from a telephone to a communication server, and a communication terminal can be designated (designation by extension number or telephone number) from the telephone. A communication terminal can be specified from a telephone that could not be specified directly, and a telephone on a circuit switching network can make a call to a communication terminal on a packet switching network.

  In addition, according to the present invention, the mail function can be activated when a voice communication negative response is received from the other party, so that even when voice communication with the designated communication terminal is not possible, the user can You can send a message by e-mail without starting a program or entering a communication address.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

  FIG. 1 shows the overall configuration of a voice communication system according to an embodiment of the present invention. 10-1 and 10-2 are communication terminals that perform communication, 1 is a LAN (Local Area Network) to which the communication terminals 10-1 and 10-2 are connected, 2 is a telephone, and 3 is a telephone 2 A public network 20 is a communication server that is simultaneously connected to the public network 3 and the LAN 1.

  In FIG. 1, only one telephone set 2 and two communication terminals 10-1 and 10-2 (hereinafter, an arbitrary communication terminal is indicated by number 10) are illustrated, but more Of course, other telephones and communication terminals may be connected.

  FIG. 2 shows the configuration of the communication terminal 10 of FIG. The communication terminal 10 includes a voice input device 11, a voice encoding device 12, a memory 13, a LAN communication control unit 14, a voice decoding device 15, a voice output device 16, a processor 17, and a storage device 18. The LAN communication control unit 14 is connected to the LAN 1. The audio encoding device 12, the audio decoding device 15, the LAN communication control unit 14, the memory 13, the storage device 18, and the processor 17 are connected to each other via an internal bus 19.

  The voice input device 11 is for inputting voice information. The input speech information is encoded by the speech encoding device 12. The encoded audio information output from the audio encoding device 12 is read into the memory 13 and input to the LAN communication control unit 14 after the audio communication control process. Then, the LAN communication control unit 14 transmits the encoded voice information to the receiving communication terminal via the LAN 1.

  On the other hand, the encoded speech information transmitted from the transmission side communication terminal via the LAN 1 is read into the memory 13 from the LAN communication control unit 14 and input to the speech decoding device 15 after the speech communication control process. The audio decoding device 15 decodes the input encoded audio information. The decoded audio information is input to the audio output device 16. Thereby, the received voice is output.

  The voice communication control process in the communication terminal 10 is performed by the processor 17 executing a predetermined program based on the voice communication control process information stored in the storage device 18. The voice communication control process in the communication terminal 10 will be described in detail later.

  FIG. 3 shows a configuration in the memory 13 of the communication terminal 10. 31 is a voice communication program for performing voice communication control processing, and 32 is a voice mail program.

  The voice communication program 31 accepts a voice communication request from a user or a voice communication request from another communication terminal received from the LAN communication control unit 14 connected to the internal bus 19 and sends a voice packet to the other communication terminal. A program for transmitting and receiving and providing a voice communication function similar to a telephone. The voice mail program 32 is a program for providing a mail management function such as transmission / reception of voice mail.

  FIG. 4 shows a flowchart of a voice communication control process when the voice communication program 31 on the communication terminal 10 waits for a voice communication request from another communication terminal and starts voice communication.

  First, in step 101, it is determined whether or not a voice communication request from another communication terminal is received. When the voice communication request is not received, it waits to receive the voice communication request again. If a voice communication request from another communication terminal is received in step 101, the user is notified that a voice communication request has been received using screen display or voice output in step 102. In step 103, it is determined whether or not the user has selected a call.

  If the user selects to reject the call in step 103 or does not answer the call for a certain period of time, a voice communication negative response is transmitted in step 104, and a voice communication request from another communication terminal is again sent in step 101. Wait for reception. If the user selects to talk in step 103, a voice communication acknowledgment is transmitted in step 105. This establishes a connection with the calling device. Next, the telephone call processing starting from step 106 is started.

  In step 106, encoded speech information is acquired from the speech encoding device 12 (FIG. 2), a speech packet is created from the encoded speech information captured in step 107, and the speech packet is transmitted to the partner communication terminal in step 108. In step 109, it is determined whether or not a voice packet is received.

  If a voice packet has been received in step 109, the encoded voice information in the voice packet is input to the voice decoding device 15 (FIG. 2) in step 110. If a voice packet has not been received in step 109, or whether encoded voice information has been input to the voice decoding device 15 in step 110, whether a voice communication end notification has been received from the partner communication terminal in step 111 Determine whether or not. When the voice communication end notification is received, the call is ended, and it is waited again to receive a voice communication request from another communication terminal in step 101.

  If a voice communication end request has not been received in step 111, it is checked in step 112 whether or not the user has selected to end voice communication. If the user has not selected termination, the call processing from step 106 is continued. If the user has selected the end of voice communication in step 112, the voice communication end notification is transmitted to the partner communication terminal in step 113 to end the call, and in step 101, a voice communication request from another communication terminal is again sent. Wait for reception.

  In addition, although the above-mentioned process procedure shows the voice communication control process when the voice communication request from another communication terminal is awaited and the voice communication is started, the “other communication terminal” here refers to FIG. In addition to the communication terminal 10 connected to the LAN 1, a communication server 20 is also included. That is, the above-described processing procedure does not distinguish between the communication server 20 and the other communication terminal 10 and processes them as the same communication terminal. The voice communication request from the communication server 20 is a request from the telephone set 2 connected to the public network 3 as described later.

  FIG. 5 shows a flowchart of the voice communication control process when the voice communication program 31 on the communication terminal 10 starts voice communication at the request of the user.

  Steps 111 to 113 in FIG. 5 are the same as steps 111 to 113 in FIG. 4, and step 128 in FIG. 5 is a combination of steps 106 to 110 in FIG. 4.

  First, in step 121, it is determined whether or not the user has selected call processing. If the user selects something other than call processing, other processing is performed in step 122 in accordance with the selection. If the user selects call processing in step 121, a voice communication request is created using the partner address input by the user in step 123. The detailed format of the voice communication request will be described later with reference to FIG. Next, in step 124, it is determined whether or not the address of the other party that the user wishes to call is a phone number composed only of numbers.

  If the destination address entered by the user in step 124 is a telephone number composed only of numbers, the user requests voice communication with the telephone set 2 connected to the external public network 3 via the communication server 20. It will be that. In this case, in step 125, the communication terminal address of the communication server 20 stored in advance in the storage device 18 (FIG. 2) is obtained, and thereafter the communication partner is used as the communication server 20.

  On the other hand, if the destination address entered by the user in step 124 is not a telephone number composed only of numbers, the destination address can be regarded as a communication terminal address on LAN1, so that the user can communicate with other communications connected to LAN1. This means that a voice communication request has been issued to the terminal 10. In this case, processing is performed using the communication terminal as a communication partner as it is.

  In step 124 and step 125, after determining the communication partner to perform voice communication processing, in step 126, a voice communication request is created and transmitted to the partner communication terminal. The destination of the voice communication request is the communication server 20 if the other party is a telephone, and the communication terminal if the other party is another communication terminal. After step 126, it is determined in step 127 whether or not a voice communication acknowledgment has been received from the communication partner. When the voice communication acknowledgment is received, since the connection has been established, the call processing after step 128 is performed. Since the call processing after step 128 is the same as the procedure described in FIG. 4 as described above, the description thereof is omitted.

  If there is no voice communication affirmative response in step 127, a call connection failure is displayed in step 129. Then, in step 130, it is determined whether or not the user is requesting to send a voice mail to the partner whose call connection has failed. If there is a request for sending voice mail, the message input in step 131 is transmitted using the voice mail program, and then the process returns to step 121 to accept the user's selection. If there is no voice mail sending request in step 130, the process returns to step 121 as it is.

  Note that the telephone number input by the user in step 121 may be mixed with '(', '(', '-'. In this case, it is determined in step 124 whether or not the address is a telephone number. In addition, even if “(”, “(”, “-” are mixed in numbers, it is determined as a telephone number. Further, steps 130 to 131 may be omitted. In steps 130 to 131, instead of voice mail, Text mail and multimedia mail may be used.

  FIG. 6 shows the configuration of the communication server 20 of FIG. The communication server 20 includes a speech encoding device 12, a memory 13, a LAN communication control unit 14, a speech decoding device 15, a processor 17, a storage device 18, and a public network communication control unit 21. The LAN communication control unit 14 is connected to the LAN 1, and the public network communication control unit 21 is connected to the public network 3. The voice encoding device 12, the voice decoding device 15, the public network communication control unit 21, the LAN communication control unit 14, the memory 13, the storage device 18, and the processor 17 are connected via an internal bus 19.

  The voice information transmitted from the telephone via the public network 3 is input to the voice encoding device 12 via the public network communication control unit 21. The voice encoding device 12 encodes and outputs the input voice information. The encoded audio information output from the audio encoding device 12 is read into the memory 13 and input to the LAN communication control unit 14 after the audio communication control process. The LAN communication control unit 14 transmits the input encoded voice information to the communication terminal via the LAN 1.

  On the other hand, the encoded voice information transmitted from the communication terminal via the LAN 1 is read from the LAN communication control unit 14 into the memory 13 and input to the voice decoding device 15 after the voice communication control process. The audio decoding device 15 decodes the input encoded audio information. The decoded voice information is input to the public network communication control unit 21. The public network communication control unit 21 transmits voice to the telephone via the public network 3.

  The voice communication control process in the communication server 20 is performed by the processor 17 executing a predetermined program based on the voice communication control process information stored in the storage device 18. The voice communication control process in the communication server 20 will be described in detail later.

  FIG. 7 shows a configuration in the memory 13 of the communication server 20. 22 is a voice communication server program for performing voice communication control processing, and 22 is a voice mail server program.

  The voice communication server program 22 receives a call setup request from the telephone set received from the public network communication control unit 21 connected to the internal bus 19 or a communication terminal received from the LAN communication control unit 14 connected to the internal bus 19. A communication terminal connected to the LAN 1 that receives a voice communication request, converts voice information transmitted by the telephone into voice packets, transmits the voice packets to the communication terminal, converts voice packets received from the communication terminal into voice information, and transmits the voice information to the telephone. And a telephone set connected to the public network 3 for providing a voice communication function similar to that of a telephone.

  The voice mail server program is a program for providing a voice mail function.

  In FIG. 8, the voice communication server program 22 on the communication server 20 waits for a call setting request from the telephone set 2 connected to the public network 3 (FIG. 1), and the communication terminal 10 connected to the telephone set 2 and the LAN 1. 1 shows a schematic flowchart of voice communication control processing when starting voice communication with the.

  First, in step 201, it is determined whether or not a call setting request from the public network 3 has been received. If a call setting request has not been received, the process waits again in step 201 for receiving a call setting request from the public network 3. If a call setup request is received in step 201, a call setup response is sent to the public network 3 in step 202 to set up a call (this places the communication server and the telephone in a call state), and connection communication is made in step 203. Terminal determination processing is performed.

  The connection communication terminal determination process in step 203 is a process for determining which communication terminal of the communication terminals 10 connected to the LAN 1 the user of the telephone set 2 that has requested the call setting wants to talk to. Details thereof will be described later in detail with reference to FIG.

  After step 203, in step 204, it is determined whether or not a communication terminal desired to make a call has been determined. If it has not been determined, the call is released at step 208, and it waits again to receive a call setting request from the public network 3 at step 201.

  If the communication terminal to be talked to is determined in step 204, a voice communication request is transmitted to the communication terminal in step 205, and it is determined in step 206 whether or not a voice communication acknowledgment is received from the partner communication terminal. If an affirmative response is received, it means that the connection with the communication terminal has been established, so that the processing during the call is performed in step 207, and after the call is completed, the call is released in step 208, and again in step 201 the public Wait for a call setup request from the network. The processing during the call in step 207 will be described in detail later with reference to FIG.

  If a voice communication negative response is received from the partner communication terminal in step 206, a voice message informing that the partner does not answer the call is transmitted to the telephone that requested the call setup in step 209. In step 220, voice mail input guidance is output to the telephone user, and the voice input in step 221 is registered in the voice mail server program 23 of FIG. 7 as voice mail. In step 208, the call is released. Step 201 again waits for reception of a call setup request from the public network.

  Steps 220 to 221 may be omitted. The voice mail server program 23 may be on another communication terminal.

  FIG. 9 shows a case where the voice communication server program 22 on the communication server 20 waits for a voice communication request from the communication terminal 10 connected to the LAN 1, and the voice between the communication terminal 10 and the telephone set 2 connected to the public network 3. 1 shows a schematic flowchart of voice communication control processing when communication is started. Steps 207 and 208 are the same as those in FIG.

  First, at step 231, it is determined whether or not a voice communication request from the communication terminal 10 connected to the LAN 1 has been received. If the voice communication request from the communication terminal 10 has not been received, it waits again in step 231 until the voice communication request from the communication terminal 10 connected to the LAN 1 is received. If a voice communication request is received from the communication terminal 10 connected to the LAN 1 in step 231, a call setup request with the telephone 2 having the telephone number specified in the voice communication request is transmitted to the public network 3.

  In step 233, a call setup response from the public network 3 is received. In step 234, it is determined whether or not the response is an affirmative response. If the response is an affirmative response, a voice communication affirmative response is transmitted to the partner communication terminal at step 235, and the call processing after step 207 is performed. If the answer is negative in step 234, a voice communication negative response is transmitted to the partner communication terminal in step 236, and it waits again in step 231 to receive a voice communication request from the communication terminal 10 connected to LAN1.

  FIG. 10 is a flowchart of processing during a call in the voice communication server 20 shown in Step 207 of FIGS. 8 and 9.

  Steps 106 to 108 in FIG. 10 are the same as steps 106 to 108 in the communication terminal in FIG. 4. In short, voice data input from the telephone set 2 to the public network communication control unit 21 (FIG. 6) via the public network 3 is obtained. This is a process of creating a voice packet encoded by the voice encoder 12 and transmitting it to the communication terminal 10 via the LAN 1.

  Steps 109 and 110 in FIG. 10 are the same as the processes in steps 109 and 110 in the communication terminal in FIG. 4. In short, voice packets input from the communication terminal 10 to the LAN communication control unit 14 (FIG. 6) via the LAN 1 are processed. This is a process of decoding by the voice decoding device 15 and transmitting to the telephone 2 via the public network 3.

  Steps 111, 210, and 113 in FIG. 10 correspond to steps 111, 112, and 113 in FIG.

  That is, it is determined whether or not a voice communication end notification from the communication terminal 10 is received in step 111. If it is received, the process during the call is terminated. If a voice communication end notification is not received from the communication terminal 10 in step 111, it is checked in step 210 whether a call release request from the public network 3 is received. If the call release request from the public network 3 has not been received, the call processing at step 106 and subsequent steps is continued. If a call release request has been received from the public network 3 in step 210, a voice communication end notification is transmitted to the communication terminal 10 in step 113 to end the call.

  FIG. 11 shows a request from the communication terminal 10 connected to the LAN 1 of FIG. 1, and the telephone 2 connected to the public network 3 and the communication terminal 10 connected to the LAN 1 make a call via the communication server 20. An example of a processing sequence is shown.

  401 is an operation flow of the communication terminal 10 connected to the LAN 1, 402 is an operation flow of the communication server 20 simultaneously connected to the LAN 1 and the public network 3, and 403 is an operation flow of the telephone 2 connected to the public network 3. Shows the flow. When the user of the communication terminal selects a telephone call with the telephone (450), the communication terminal transmits a voice communication request to the communication server (451). The communication server that has received the voice communication request transmits a call setting request to the telephone (452), and the telephone that has received the call setting request emits a ringing tone (453).

  When the telephone user goes off-hook (454), a call setup response is transmitted from the telephone to the communication server (455). The communication server that has received the call setting response transmits a voice communication response to the communication terminal (456), thereby entering a call state (457).

  When the telephone is put on hook (458), a call release request is transmitted from the telephone to the communication server (459). Upon receiving this, the communication server returns a call release response to the telephone (461), and transmits a voice communication end notification to the communication terminal (460). The communication terminal that has received the voice communication end notification ends the call (462).

  FIG. 12 shows a request from the telephone set 2 connected to the public network 3 in FIG. 1, and the telephone set 2 connected to the public network 3 and the communication terminal 10 connected to the LAN 1 communicate with each other via the communication server 20. An example of the sequence of processing to be performed is shown. Reference numerals 401 to 403 indicate the flow of the operation of each unit as in FIG.

  The user using the telephone dials the telephone number of the communication server (404), thereby transmitting a call setting request from the telephone to the communication server (405). Upon receiving this call setting request, the communication server transmits a call setting response to the telephone (406), and further performs a process of determining a communication terminal to be talked between the communication server and the telephone user (407).

  The communication server transmits a voice communication request to the communication terminal determined in the connected communication terminal determination process (407) (408). The communication terminal that has received this voice communication request calls the user (409). When the communication terminal user selects a call for this call (410), the communication terminal transmits a voice communication acknowledgment to the communication server (411), thereby entering a busy state (412).

  When the user of the communication terminal selects the end of the call (413), a voice communication end notification is transmitted from the communication terminal to the communication server (414). Upon receiving this voice communication end notification, the communication server transmits a call release request to the telephone (415). The telephone set that has received the call release request transmits a call release response to the communication server (416). Upon receiving this call release response, the call processing between the telephone and the communication terminal is terminated.

  FIG. 13 shows a configuration of a voice communication request command transmitted when a voice communication request is made. 501 is a communication header used in the LAN communication control unit, 502 is an identifier indicating that it is a voice communication request, 503 is a communication terminal address of a communication terminal that transmits the voice communication request, and 512 is a partner of a voice communication requester It is a communication address. When the communication partner is a communication terminal, the communication terminal address of the communication terminal is set as the partner address 512. The destination address of such a voice communication request command is the communication terminal address. When the communication partner is a telephone, the telephone number is set as the partner address 512. The destination address of such a voice communication request command is the communication terminal address of the communication server. Note that the own communication terminal address 503 may be omitted.

  FIG. 14 shows the configuration of a voice communication response command that is a response to a voice communication request. Reference numeral 501 is the same as FIG. Reference numeral 504 denotes an identifier indicating a voice communication response, and reference numeral 505 denotes a result indicating whether or not a call is made in response to the voice communication request.

  FIG. 15 shows the configuration of a voice communication command for sending and receiving voice information. Reference numeral 501 is the same as FIG. Reference numeral 506 denotes a voice communication header used for call processing, and 507 denotes encoded voice information.

  FIG. 16 shows the configuration of a voice communication end notification command. Reference numeral 501 is the same as FIG. An identifier 508 indicates a voice communication end notification command.

  FIG. 17 shows a flow chart of processing for determining a communication terminal that the telephone user shown in step 203 in FIG. 8 and number 407 in FIG. 12 wants to talk to. Here, an example is shown in which a communication terminal to be called is designated using a push button of a telephone.

  First, in step 301, an operation guidance “input an extension number with a push button and input“ # ”at the end” is output to the telephone. Next, it waits for the user to input a push button in step 302, and the sound of the push button input in step 303 is converted into a number and stored. In step 304, it is determined whether or not the input of the extension number has been completed by determining whether or not the converted sound of the push button is “#”. If the input has not ended, the process waits for the user to input the push button again in step 302.

  If the input of the extension number has been completed in step 304, in step 305, the communication terminal that the telephone user wants to talk to by detecting the communication terminal address of the communication terminal having the input extension number from the extension number management table. Determine the address. The extension number management table will be described in detail later with reference to FIG.

  If the communication terminal address is detected in step 305, the communication terminal determination process is terminated. If the communication terminal address cannot be detected in step 305, in step 306, the guidance "There is no communication terminal with the input extension number" is output to the telephone, and the telephone terminal user determines the communication terminal that he / she wishes to talk to. The process is terminated as a result of failure.

  Note that the messages output in steps 301 and 306 may have different contents. Also, “#” designating the end of extension number input may be a different symbol. Furthermore, individual telephone numbers may be assigned to each communication terminal connected to the LAN, and a telephone call connected to the telephone network may be used to request a call using these telephone numbers. In this case, the communication server has telephone numbers corresponding to the number of communication terminals connected to the LAN. Further, in processing, steps 301 to 304 in FIG. 17 may be omitted, and the corresponding communication terminal address may be detected from the telephone number input by the telephone in step 305.

  FIG. 18 shows the configuration of the extension number management table referred to in step 305 of FIG. Reference numeral 311 denotes an extension number, and 312 denotes a communication terminal address corresponding to the extension number. If the communication server has as many telephone numbers as the number of communication terminals connected to the LAN, the extension number 311 field may be a telephone number assigned to each communication terminal.

  FIG. 19 is a flowchart showing another example of processing for determining a communication terminal to be used by the telephone user shown in step 203 in FIG. 8 and number 407 in FIG. In this example, by using one communication terminal connected to the LAN as an exchange terminal, a communication terminal to be called is determined.

  First, in step 321, a voice communication request is transmitted to the exchange terminal, and in step 322, it is determined whether an acknowledgment from the exchange terminal has been received. If an affirmative response is received, call processing between the exchange terminal and the telephone is performed in step 323, and after the call is finished, the determination of the address of the communication terminal is performed by the connection terminal determination notification received from the exchange terminal in step 324. Get pending results. If a negative response is received from the exchange terminal in step 322, a message indicating that connection to the telephone cannot be made is output in step 325, and it is assumed that the communication terminal could not be determined.

  FIG. 20 shows a flowchart of processing on the exchange terminal side when a communication terminal to be talked using the exchange terminal as shown in FIG. 19 is determined.

  Steps 101 and 102 are the same processes as the corresponding steps in FIG. That is, it waits for reception of a voice communication request in step 101, and when it receives a voice communication request from a communication server, it calls and outputs it in step 102. In response to the call output, at step 331, the exchange terminal of the exchange terminal receives a call. In step 105, a voice communication response is transmitted. This step 105 is the same as step 105 in FIG.

  After transmitting the voice communication response, in step 332, the exchange has a conversation with the user of the telephone, obtains the extension number or name of the other party who wants to talk, searches the communication terminal address management table based on the information, and communicates. Detect the terminal address. If the exchange can detect the communication terminal address in step 333, a voice communication end notification is transmitted in step 113, and the conversation with the telephone user is ended. In step 334, a connection terminal determination notification including the detected communication terminal address is notified to the communication server, and the process ends.

  If the communication terminal address could not be detected in step 333, in step 335, the operator verbally explains to the telephone user that there is no corresponding partner. After that, in step 113, the voice communication end notification is transmitted to end the conversation with the telephone user, and in step 336, the communication terminal is notified to the communication server that the communication terminal could not be determined, and the processing ends. To do.

  FIG. 21 shows the configuration of the connection terminal determination notification command. Reference numeral 501 is the same as FIG. 509 is an identifier indicating that this command is a connection terminal determination notification, 510 is a result indicating whether the communication terminal address is determined or not yet determined, and 511 is a communication terminal address of the communication terminal to be connected. The communication terminal address 511 is valid only when the result 510 indicates communication terminal address determination. When the result 510 indicates undecided, the communication terminal address 511 is omitted.

  FIG. 22 shows a configuration of a communication terminal address management table used when a communication terminal to be talked is determined by using an exchange terminal as described with reference to FIGS. The fields of the extension number 311 and the communication terminal address 312 are the same as those in FIG. Reference numeral 337 denotes the name of the user who uses the communication terminal. Even when a telephone user designates a person who wants to talk by name, the exchange can search for a communication terminal address from the name.

FIG. 23 is a flowchart showing still another example of processing for determining a communication terminal to be used by the telephone user shown in step 203 in FIG. 8 and number 407 in FIG.

  In this example, it is assumed that the public network 3 is an ISDN (Integrated Services Digital Network). According to ISDN, various parameters can be set for messages flowing on the line. Therefore, in this example, the extension number designated by the user is set and transmitted in the user information or communication address of the call setting request sent from the telephone. In the connected communication terminal determination process of FIG. 23, the extension number in the call setting request is acquired to determine the communication terminal.

  First, in step 340, extension number data is fetched from the call setup request parameter. Next, in step 341, the communication terminal address of the corresponding extension number is detected from the extension number management table whose configuration is shown in FIG. If detected, the communication terminal address is determined as the address of the connected communication terminal, and the process ends. If the corresponding communication terminal address cannot be detected in step 341, the communication terminal address is not yet determined, and the process ends.

  As a modification of the present invention, the LAN communication control unit 14 shown in FIG. 2 is configured to simultaneously support a plurality of communication protocols, for example, the TCP / IP protocol and the UDP / IP protocol. The voice communication packet in the flowchart is transmitted using the UDP / IP protocol, and control information such as the voice communication request command, voice communication end notification command in FIG. 5 or connection terminal determination result notification command in FIG. 19 is transmitted. For this, the TCP / IP protocol may be used. By properly using the protocol in this way, it is possible to suppress the occurrence of voice communication packet arrival delay and to reliably control the start and end of voice communication.

  According to the present embodiment, when a user using a communication terminal on the LAN inputs a communication terminal address, a call can be made directly between the communication terminals on the LAN without going through the communication server. At the same time, when a user using a communication terminal on the LAN inputs a telephone number, the communication terminal connected to the LAN and the public network is connected to the communication terminal on the LAN and the public network. A call can be made with the telephone.

  Further, according to this embodiment, when a user who uses a communication terminal on the LAN cannot realize the voice communication with the communication terminal on the LAN, the user starts the mail program or inputs a partner address. Even without it, it is possible to send various mails to the partner communication terminal.

  Further, according to the present embodiment, even if a telephone that cannot directly designate a communication terminal on the LAN, a function for designating a communication terminal from the telephone is provided by a communication server that is simultaneously connected to the LAN and the public network. It is possible to make a call from a telephone to a communication terminal on the LAN.

1 is an overall configuration diagram of a voice communication system according to an embodiment of the present invention. The block diagram of the communication terminal of FIG. The block diagram in the memory of the communication terminal of FIG. The flowchart of a process in case the audio | voice communication program on a communication terminal waits for the audio | voice communication request | requirement from another communication terminal, and starts audio | voice communication. The flowchart of a process in case the audio | voice communication program on a communication terminal starts an audio | voice communication by a user's request | requirement. The block diagram of the communication server of FIG. The block diagram in the memory of the communication server of FIG. 6 is a flowchart of processing when a voice communication program on a communication server waits for a call setting request from a telephone connected to a public network and starts voice communication between a communication terminal on the LAN and the telephone. The flowchart of a process in case the voice communication program on a communication server waits for the voice communication request from the communication terminal on LAN, and starts the voice communication between the communication terminal on LAN and a telephone. FIG. 9 is a flowchart of processing during a call in FIG. 8. The sequence diagram in which the communication terminal connected to a telephone and LAN via a communication server performs a telephone call by the request | requirement from the communication terminal on LAN. The sequence diagram in which the communication terminal connected to a telephone and LAN communicates via the communication server in response to a request from the telephone connected to the public network. The block diagram of a voice communication request command. The block diagram of a voice communication response command. The block diagram of a voice communication command. The block diagram of a voice communication end notification command. The flowchart in the case of using a push button by the process which determines the communication terminal which a telephone use user wants to call. The block diagram of an extension number management table. The flowchart in the case of making the communication terminal on LAN into the exchange terminal by the process which determines the communication terminal which a telephone use user wants to call. The flowchart of a process of an exchange terminal. The block diagram of a connection terminal determination notification command. The block diagram of a communication terminal address management table. The flowchart of a process in case a public telephone network is ISDN by the process which determines the communication terminal which a telephone use user wants to call.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... LAN, 2 ... Telephone, 3 ... Public network, 10-1 ... Communication terminal, 20 ... Communication server.

Claims (12)

Communication connection between a telephone connected to a circuit switched network using a telephone number system and a plurality of communication devices connected to a packet switched network using a communication address system different from the telephone number system A voice communication method in a voice communication server device that performs processing,
Receiving a call setting request including a telephone number according to the telephone number system, designating one of the plurality of communication devices as a partner for voice communication, transmitted from the telephone;
Transmitting a call setup response to the call setup request;
Obtaining a communication address according to the communication address system of the communication device specified by the telephone number included in the received call setting request;
A voice communication request packet for requesting voice communication with the telephone set to the communication device, the destination being the determined communication address, to the packet switching network;
Receiving a voice communication response packet for the voice communication request packet from a communication device to which the obtained communication address is assigned;
If the voice communication response packet is an affirmative response, the communication connection processing between the telephone and the communication device that is the transmission source of the acknowledgment,
The voice communication request packet is in accordance with a communication address according to the communication address system that specifies the voice communication server apparatus in the packet switching network, and in accordance with the communication address system that specifies the communication apparatus in the packet switching network. A voice communication method comprising: a communication address. The voice communication method according to claim 1,
A correspondence table of a number identifying the communication device according to the telephone number system and a communication address of the communication device according to the communication address system, and the step of obtaining the communication address is based on the correspondence table, A voice communication method characterized in that the communication address according to a communication system address is obtained. The voice communication method according to claim 1 or 2,
If the voice communication response packet is an affirmative response, further comprising a step of performing a voice communication process between the telephone and the communication device that is the transmission source of the acknowledgment;
The step of performing the voice communication process includes:
Converting received voice information into voice packets and converting received voice packets into voice information;
Transmitting voice packets converted from the voice information to the communication device;
A voice communication method comprising the step of transmitting voice information converted from the voice packet to the telephone. The voice communication method according to claim 3.
The communication device that has transmitted the acknowledgment is
A voice input step for inputting voice information;
A voice encoding step for encoding the input voice information;
A voice decoding step of decoding encoded voice information in the received packet;
An audio communication method further comprising an audio output step of outputting the decoded audio information. The voice communication method according to any one of claims 1 to 4,
The voice communication method further comprising the step of transmitting a voice communication negative response to the circuit switching network when the received voice communication response packet is a negative response. The voice communication method according to any one of claims 3 to 5,
The packet switching network is a TCP / IP network,
A voice communication method, wherein the step of transmitting the voice communication request packet and the step of receiving the voice communication response packet use a TCP / IP protocol. The voice communication method according to any one of claims 3 to 5,
The packet switched network is a UDP / IP network;
A voice communication method characterized in that the step of transmitting the voice communication request packet and the step of receiving the voice communication response packet use a UDP / IP protocol. The voice communication method according to any one of claims 3 to 7,
The packet switching network is a TCP / IP network,
A voice communication method, wherein the step of receiving the voice packet and the step of sending the voice packet use a TCP / IP protocol. The voice communication method according to any one of claims 3 to 7,
The packet switched network is a UDP / IP network;
A voice communication method characterized in that the step of receiving the voice packet and the step of sending the voice packet use a UDP / IP protocol. The voice communication method according to any one of claims 1 to 7,
The voice communication method, wherein the packet switching network is a LAN (Local Area Network). The voice communication method according to any one of claims 3 to 5,
Transmitting the voice communication request packet using a TCP protocol;
Transmitting the voice packet using a UDP protocol. The voice communication method according to any one of claims 3 to 11,
A voice communication method comprising a step of transmitting voice mail input guidance to the telephone when the voice communication response packet is a negative response.

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