JP4059582B2 - Button telephone apparatus and method for updating call information in button telephone apparatus - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a button telephone apparatus and a call information updating method in the button telephone apparatus, and more particularly to a button telephone apparatus capable of accurately updating call information for various telephones and a call information updating method in the button telephone apparatus.
[0002]
[Prior art]
A button telephone device is a device devised to improve the convenience when using several lines (a single subscriber telephone office line or a PBX extension) with a plurality of extension telephones. In addition to being able to make and receive calls to and from the line, it has functions such as line hold, transfer, busy display, and extension mutual calls.
The button telephone apparatus has developed a processing function with the progress of electronic technology, and has recently become an electronic and digital button telephone apparatus.
[0003]
Such a key telephone apparatus is usually composed of a main apparatus and a dedicated telephone.
Typical components of the main apparatus are a central control system, a station line system, various sound sources, a power supply system, a speech path switch system, a door phone system, and the like.
The main components of the dedicated telephone are a data transmission / reception system, a speech path system, and a key-related system.
A dedicated telephone is connected to the extension system of the main apparatus, and an external line is connected to the office line system of the main apparatus.
As an external line connected to the main unit, there are various telephone lines such as a normal analog public line and a digital line such as an ISDN line.
[0004]
The central control system usually has a computer as an arithmetic processing unit that performs various arithmetic processes and control processes. The central control system also has a charge management device that performs charge calculation (charging process) for the telephone with the registered dial number.
The calculation of the call charge in the central control system is performed for the telephone number of the telephone registered in advance in the main apparatus of the button telephone apparatus in cooperation with the computer and the charge management apparatus.
[0005]
[Problems to be solved by the invention]
However, recent rapid advances in telephone technology have realized various new telephones or electronic devices having telephone functions, and calls using button telephone apparatuses have been conducted. In particular, mobile phones with telephone numbers starting with “010” and “020” are used without being registered in the main unit of the key telephone device, and the call charge cannot be accurately calculated in the central control system charge management device. There's a problem.
Since the call charge calculation of the central control system is not accurate, the charge calculation result is corrected manually by hand, and there is a problem that it takes labor.
[0006]
In addition, the charge calculation result by cooperation between the existing computer and the charge management apparatus may be different from the result calculated in the station, and it is desired that an accurate call charge can be calculated in the main unit of the key telephone apparatus.
[0007]
The present invention is intended to remedy the above-mentioned problems, and an object of the present invention is to provide a button telephone device that can automatically and accurately calculate a call charge even when there is a call having various telephone functions. There is to do.
[0008]
[Means for Solving the Problems]
According to a first aspect of the present invention, there is provided a button telephone apparatus connected to a station via a digital line, and a telephone call made from the button telephone apparatus per unit charge indicating a charge per unit time. A storage unit for storing a call time or a call charge per unit time, a call time counting means for counting a call time from a call start to a call end of a telephone connected to the button telephone device, the call The call time counted by the time counting means and the call time per unit charge stored in the storage unit for the telephone that made the call, or the counted call time from the call charge per unit time Call charge calculation means for calculating the corresponding call charge, call time and call charge received from the station, the counted call time and the calculation A button having call data comparing / updating means for comparing a call charge and performing a predetermined update process to match the call information from the station when they do not match and storing the update process result in the storage unit A telephone device button telephone device is provided.
[0009]
Calls set in the storage unit of the key telephone apparatus using the call time counting means (144), the call charge estimation means (146) and the call data comparison / update means (148) provided in the main device of the key telephone apparatus. Based on the information, the call charge for the actual call is estimated and compared with the call information from the station (60). Update call information.
Note that it is desirable to update the call information in the storage unit gradually with reference to the call result.
[0010]
As a first update method in the call data comparison / update means (148), the call time per unit charge stored in the storage unit is updated based on the following equation (1) .
Update call time = actual call time / (call charge from station / call charge per unit time stored in the storage unit)
(1)
[0011]
As a second update method in the call data comparison / update means (148), the call time per unit charge stored in the storage unit is updated based on the following equation (2) .
Update call time = (call time per unit charge stored in the storage unit)
-[Call duration per unit charge stored in the storage unit
-Actual call time / (actual call charge / unit charge)] / 2
(2)
[0012]
As a third updating method in the call data comparison / update means (148), the call time per unit charge stored in the storage unit is updated based on the following equation (3) .
Update call time = (call time per unit charge currently stored in the storage unit)
± (predetermined time)
(3)
[0013]
As the update method of the call data comparing / updating means (148), the above three methods can be switched and used according to the degree of mismatch between the communication information from the station and the trial calculation result.
[0014]
Preferably, when a call from a telephone that is not stored in the storage unit occurs, the dial number of the telephone with which the call was made is registered, and a temporary call time is set for a predetermined unit charge and registered in the storage unit The call charge calculation means performs a call charge calculation using the call time set in the storage unit, and the call data comparison / update means refers to the result of the calculation. Compare and update processing.
This makes it possible to calculate call information for a telephone that is not registered in the key telephone apparatus.
[0015]
According to a second aspect of the present invention, there is provided a call information updating method in a key telephone apparatus connected to a station via a digital line, from a telephone call start to a telephone call end of the telephone connected to the key telephone apparatus. The call time is counted, and the counted call time and the call time per unit charge indicating the charge per unit time stored in the storage unit in the button telephone device for the telephone that made the call, or The call charge corresponding to the call time is calculated from the call charge per unit time, and the call time and call charge received from the station are compared with the counted call time and the calculated call charge. A telephone call information updating method in a key telephone apparatus having a predetermined update process so as to match a telephone call charge from a station is provided.
[0016]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of a key telephone apparatus and a call information updating method in the key telephone apparatus according to the present invention will be described with reference to the drawings.
FIG. 1 is a configuration diagram of a key telephone apparatus according to an embodiment of the present invention.
The button telephone apparatus illustrated in FIG. 1 includes a main apparatus 10 of a button telephone apparatus, a multi-function telephone 30, and a fee management apparatus 40.
[0017]
The main unit 10 includes a digital line interface (I / F) 12, a central processing unit (CPU) 14 of a computer, a program memory 16, a data storage memory 18, a multi-function telephone interface (I / F) 20, and a charge management A device interface (I / F) 22 is provided. Of course, the main apparatus 10 is provided with other various circuits, but in the present embodiment, only the portion directly related to the present invention is illustrated.
[0018]
An INS line 50 that is one of the digital lines is connected to the digital line I / F 12. A station 60 is connected to the end of the INS line 50, and a telephone on the other party that is talking to the button telephone apparatus is connected via the station 60. Therefore, the central processing unit (CPU) 14 is connected to the station 60 side via the digital line I / F 12 and the INS line 50, and receives call information from the station 60 as described later.
[0019]
A central processing unit (CPU) 14 is connected to a program memory 16 and a data storage memory 18, and the central processing unit (CPU) 14 is operated by a program stored in the program memory 16 to store data. Data to be described later is stored in the memory 18 and read out.
[0020]
The multifunction telephone I / F 20 mediates information exchange processing between the central processing unit (CPU) 14 and the multifunction telephone 30.
In the present embodiment, the multi-function telephone 30 is used to display the processing result of the central processing unit (CPU) 14 and make it visible to the user. Therefore, the presence of the multi-function telephone 30 is not essential in the call processing of the present invention, but normally, the button telephone apparatus is often connected by the multi-function telephone 30. The functional telephone 30 is used for displaying the call charge processing result.
[0021]
The fee management device I / F 22 mediates information exchange processing between the central processing unit (CPU) 14 and the fee management device 40.
The charge management apparatus 40 performs call charge processing with reference to the call information stored in the data storage memory 18 of the main apparatus 10 in cooperation with the central processing unit (CPU) 14.
If the call information stored in the data storage memory 18 is accurate, the calculation of the call charge in the charge management device 40 is also accurate, but the call charge calculation of the telephone registered in the data storage memory 18 is also true. , The call charges at the station 60 do not match. Therefore, the call information stored in the data storage memory 18 is updated by the method described below so that the call information matches the value of the station 60.
Also, call calculations phone that is not registered in the data storage memory 18 can not be in the fee management apparatus 40. Therefore, automatic registration processing of the telephone with a call is performed by the method described below.
[0022]
As illustrated in FIG. 2, the data storage memory 18 is a line data storage for storing various call information received from the station 60 via the digital line I / F 12 connected to the INS line 50 which is a digital line. Unit 181 and the dial number of the telephone connected to main apparatus 10 and call information used for calculating an exception charge in advance in order to calculate a call charge in central processing unit (CPU) 14 from the outgoing dial. The dial data storage unit 183 includes a charging unit time data storage unit 185 that stores the charging unit time corresponding to the dial data stored in the dial data storage unit 183.
The call information stored in the dial data storage unit 183 includes, for example, a unit charge indicating a charge per unit time and a call time per unit charge for each telephone. Alternatively, the call information stored in the dial data storage unit 183, the above conversely, the call charge per unit time and the unit time. Hereinafter, as the call information stored in the dial data storage unit 183, the former case, that is, a case of a unit charge and a call time per unit charge for each telephone will be exemplified.
[0023]
As illustrated in FIG. 3, the central processing unit (CPU) 14 includes a control means 140, a call start / end detection means 142, a call time counting means 144, a call charge estimation means 146, and call data comparison / update. Means 148 is included.
These means of the central processing unit (CPU) 14 are actually performed by cooperative processing between the program stored in the program memory 16 and the central processing unit (CPU) 14.
[0024]
The control means 140 performs communication control processing with the station 60 and various control processing in the main apparatus 10 via the digital line I / F 12. Of course, the control means 140 performs call processing for the multi-function telephone 30 connected to the main apparatus 10, the charge management apparatus 40, and a telephone (not shown).
The processing of the control means 140 related to the multi-function telephone 30 related to the present invention includes displaying the information on the multi-function telephone 30 when the call information of the station 60 and the call information in the main apparatus 10 match.
The processing related to the charge management device 40 of the control means 140 is to perform call charge calculation processing in cooperation with the charge management device 40.
Further, the control means 140 receives the call information from the station 60 and stores it in the line data storage unit 181 of the data storage memory 18.
[0025]
The call start / end detection means 142 detects the start of connection of the call after dialing the telephone to the main apparatus 10, and detects that the call is ended by going on-hook.
[0026]
The call time counting means 144 counts the total time until the call start / end detection means 142 detects the start of the call and detects the end of the call. Therefore, the call time counting means 144 has a time measuring means, that is, a timer. This timer can be realized by using a built-in timer of the central processing unit (CPU) 14.
[0027]
The call charge calculation means 146 refers to the data stored in the dial data storage unit 183 and the charging unit time data storage unit 185 of the data storage memory 18 and based on the call time counted by the call time counting means 144. Then, the call charge for the call is calculated. The calculation of the call charge is a trial calculation for the call time measurement and the call charge calculation in the station 60 received by the control means 140 and stored in the line data storage unit 181 of the data storage memory 18, and is also called a simulation result. .
[0028]
The call data comparison / update unit 148 compares the call information calculated by the station 60 stored in the line data storage unit 181 of the data storage memory 18 with the call information calculated by the call charge calculation unit 146, If they do not match, the data stored in the dial data storage unit 183 of the data storage memory 18 is updated so that the calculation result of the call charge trial calculation means 146 matches the call information of the station 60. A data update method will be described later.
[0029]
The operation of the means of the central processing unit (CPU) 14 described above will be described with reference to FIG.
FIG. 4 is a flowchart showing call charge processing in the central processing unit (CPU) 14.
[0030]
As an initial state, dial numbers for telephones connected to the main apparatus 10 are registered in the dial data storage unit 183 of the data storage memory 18, and charges per unit time (unit charges) for these telephones are registered. ) And the call time per unit charge are registered.
[0031]
Step 1 (S1): When the call start / end detection means 142 detects that a certain telephone is off-hook and dialing is performed, whether or not the telephone is a dial number registered in the dial data storage unit 183. In the case of the registered dial number, when the line is established with the telephone on the called side via the station 60, the call time counting means 144 is activated as a call start. The call start / end detection means 142 keeps monitoring until the call ends.
In the case of dialing from a telephone that is not registered in the dial data storage unit 183, the state is stored in the dial data storage unit 183 of the data storage memory 18, and the above-described processing is performed.
[0032]
Step 2 (S2): The activated call time counting means 144 activates a timer and starts counting the call time.
[0033]
Step 3 (S3): The call start / end detection means 142 detects that the telephone is in the on-hook state, detects the end of the call, and activates the call time counting means 144.
[0034]
Step 4 (S4): The call time counting means 144 stops measuring time, calculates the call time of the telephone (measures time ) , and stores it in the dial data storage unit 183 of the data storage memory 18.
[0035]
Step 5 (S5): The call charge calculation means 146 calls the call charge per unit charge stored in the dial data storage unit 183 of the data storage memory 18 based on the call time calculated by the call time counting means 144. To calculate the call charge (simulate). In the simulation, the call time counting means 144 measures (calculates) the call time stored in the dial data storage unit 183 by the call charge per unit time of the telephone stored in the dial data storage unit 183. Divide.
Note that the calculation of call charges in the case of dialing from a telephone that is not registered in the dial data storage unit 183 described in step 1 is a standard unit charge stored in the dial data storage unit 183. And call time per unit charge.
[0036]
Step 6 (S 6): The control means 140 stores the call information from the station 60 transmitted via the digital line I / F 12 in the line data storage unit 181 of the data storage memory 18.
This process may be performed simultaneously with step 5 or during the process of step 4.
[0037]
Step 7 (S7): The call data comparing / updating means 148 compares the result calculated by the call charge calculating means 146 with the call information of the station 60 stored in the line data storage unit 181. Then, an update process is performed so as to match the call information of the station 60, and the result is rewritten in the corresponding storage unit of the telephone in the dial data storage unit 183. In this case, the call data comparison / update unit 148 displays the current call information stored in the dial data storage unit 183 and the call information to be updated on the multi-function telephone 30 via the control unit 140. Inform users of updates.
If they match, the call data comparing / updating means 148 displays on the multi-function telephone 30 to inform the user that there is no need for updating.
The above-described update is performed when a call of a certain level or more is performed.
[0038]
Further, for the telephones that are not registered in the dial data storage unit 183 described in step 1, the call data comparison / update means 148 cooperates with the control means 140 to confirm whether or not to register the telephone. When registration is performed using the functional telephone 30, the call information to be registered is displayed on the multi-functional telephone 30 so that the user can confirm.
[0039]
In the call information update mode, the above process is continued. In this way, the charge management device 40 calculates the call charge using the data updated in the dial data storage unit 183 of the data storage memory 18.
[0040]
Hereinafter, the update method performed in the call data comparison / update means 148 will be described in detail.
[0041]
First Method When the trial calculation result of the charge of the call data comparing / updating means 148 and the charge notified from the station 60 do not match, update processing based on the following formula is performed.
[0042]
Update call time = actual call time / (call charge from station / call charge per unit time stored in the storage unit)
[0043]
Examples are given with specific numerical values. In this example, the dial data storage unit 183 stores that the call charge per unit time is 10 yen for the telephone and the unit call time is 65 seconds.
While the call time by the call time counting means 144 is 180 seconds and the trial calculation result by the call data comparison / update means 148 is a simulation result in the central processing unit (CPU) 14 that the call charge is 30 yen, the station 60 If the call information calculated in step S1 and stored in the line data storage unit 181 has a call time of 180 seconds and the call charge is 40 yen, there is a mismatch in the call charges. In this case, the call data comparison / update unit 148 rewrites the call time per unit charge in the call charge calculation table of the dial data storage unit 183 as follows based on the above formula.
[0044]
Update call time = 180 seconds / (40 yen / 10 yen) = 180/4
= 45 seconds [0045]
That is, the call data comparison / update unit 148 rewrites the call time per unit charge currently stored in the dial data storage unit 183 from 65 seconds to 45 seconds. The charge per unit time remains at 10 yen.
Thereby, the trial calculation result of the call data comparison / update means 148 using the data stored in the dial data storage unit 183 can be brought close to the result of the station 60. In other words, the data in the dial data storage unit 183 can be updated appropriately.
Since the above-described updating operation is repeated every time a telephone call is made, the data in the dial data storage unit 183 is updated, and the simulation result of the call data comparing / updating means 148 is converted into data on the station 60 side. Can match.
[0046]
Second Method The second method is an improved version of the first method described above.
In the call data comparison / update unit 148, the call time per unit charge in the call charge calculation table stored in the dial data storage unit 183 is rewritten as follows.
[0047]
Update call time = (call time per unit charge stored in the storage unit)
-[Call duration per unit charge stored in the storage unit
-Actual call time / (actual call charge / unit charge)] / 2
[0048]
As the same condition as the first method, the dial data storage unit 183 stores the phone call charge per unit time as 10 yen and the unit call time as 65 seconds. About the method of 2, a specific example given below is substituted and a specific example is shown.
Data in dial data storage unit 183 Call time per unit charge = 65 seconds Unit charge = 10 yen Actual call time by call time counting means 144 = 180 seconds Call information at station 60 Call time = 180 seconds Actual call charge = 40 Yen [0049]
Update call time = 65 seconds- (65 seconds- [180 seconds / (40 yen / 10 yen)] / 2)
= 55 seconds [0050]
From this result, the call data comparison / update unit 148 rewrites the current call time of -65 seconds per unit charge stored in the dial data storage unit 183 of the data storage memory 18 to 55 seconds. The call charge per unit time remains at 10 yen.
By repeating the above operation repeatedly, the simulation result in the call data comparison / update means 148 using the data in the dial data storage unit 183 can be brought close to the call charge result on the station 60 side.
[0051]
The third method call data comparison / update means 148 is a data storage memory if the call information in the station 60 stored in the line data storage unit 181 and the simulation result calculated by the call data comparison / update means 148 do not match. The total time per unit charge in the call charge calculation table in the 18 dial data storage unit 183 is rewritten based on the following formula.
[0052]
Update call time = (call time per unit charge currently stored in the storage unit)
± (predetermined time)
[0053]
Regarding the sign ±, when the call charge calculated by the call data comparing / updating means 148 is less than the call charge at the station 60, it is-, and vice versa.
[0054]
A specific example when the predetermined time is 1 second is as follows.
Data in dial data storage unit 183 Call time per unit charge = 65 seconds Unit charge = 10 yen Actual call time by call time counting means 144 = 180 seconds Call information at station 60 Call time = 180 seconds Actual call charge = 40 Yen [0055]
The telephone call time per unit charge stored in the dial data storage unit 183 is rewritten from 65 seconds to 64 seconds. If this operation is repeated repeatedly, the simulation result of the call data comparison / update means 148 using the data in the dial data storage unit 183 can be brought close to the call charge on the station 60 side.
[0056]
The method of matching the simulation result by the call data comparing / updating means 148 with the data from the station 60 may be any of the methods described above, or may be switched according to the telephone.
For example, the third method is time consuming but safe. Therefore, when the difference between the station side data and the simulation result of the call data comparing / updating means 148 is small, it is desirable to take the third method.
Further, if the difference between the station side data and the simulation result of the call data comparison / update means 148 is large, the station side data and the call data are updated (changed) by the first method or the second method. When the difference from the simulation result of the comparison / update unit 148 becomes small, the update may be performed by the third method.
[0057]
As described above, after the data in the dial data storage unit 183 is properly updated, the charge management device 40 performs regular charging processing, and the result is stored in the charging unit time data storage unit 185.
[0058]
【The invention's effect】
According to the present invention, since the data for calculating the call charge can be updated appropriately, the correct call charge can be calculated in the main device of the key telephone device.
[0059]
Further, according to the present invention, it is possible to automatically register a telephone that has not been registered, and then accurately calculate a call charge. As a result, even if various new types of telephones are created, the charge calculation can be automatically performed accurately in the button telephone apparatus.
[Brief description of the drawings]
FIG. 1 is a configuration diagram of a key telephone apparatus according to the present invention.
FIG. 2 is a configuration diagram of a data storage memory illustrated in FIG. 1;
It is a chart.
FIG. 3 is a functional configuration diagram of a central processing unit (CPU) 14;
FIG. 4 is a flowchart illustrating the processing of each means of the central processing unit (CPU) illustrated in FIG.
[Explanation of symbols]
10. Main equipment
12. ・ Digital line I / F
14. Central processing unit (CPU)
140 .. Control means
142 .. Call start / end detection means
144 .. Call time counting means
146 ・ ・ Call charge estimation method
148 ・ ・ Call data comparison / update means
16 .. Program memory
18. Data storage memory
181 .. Line data storage unit
183 .. Dial data storage
185 ... Billing unit time data storage
20 .. Multi-function telephone I / F
22..I / F for fee management device
30 .. Multifunctional telephone 40 .. Charge management device 50 .. Digital line (INS line)
60 ・ ・ Station

Claims (6)

A key telephone device connected to a station via a digital line,
For a telephone that makes a call from the button telephone device, a storage unit that stores a call time per unit charge indicating a charge per unit time, or a call charge per unit time ;
A call time counting means for counting a call time from a call start to a call end of a telephone connected to the button telephone device;
The call time counted by the call time counting means and the call time per unit charge stored in the storage unit for the telephone that made the call, or the call counted from the call charge per unit time Call charge calculation means to calculate the call charge corresponding to the time,
The call time and call charge received from the station are compared with the counted call time and the calculated call charge, and a predetermined update process is performed to match the call information from the station when they do not match. A telephone telephone device comprising: call data comparing / updating means for storing the update processing result in the storage unit. The call data comparison / update unit updates the call time per unit charge stored in the storage unit based on the following formula:
Update call time = actual call time / (call charge from station / call charge per unit time stored in the storage unit)
The button telephone apparatus according to claim 1. The call data comparison and updating means, when said call time and the call charges received from said station, said a call charge the call and the time and the trial was counted does not match, the storage unit on the basis of the following formula Update the call time per unit charge stored in
Update call time = (call time per unit charge stored in the storage unit)
-[Call duration per unit charge stored in the storage unit
-Actual call time / (actual call charge / unit charge)] / 2
The button telephone apparatus according to claim 1. The call data comparison and updating means, when said call time and the call charges received from said station, said a call charge the call and the time and the trial was counted does not match, the storage unit on the basis of the following formula Update the call time per unit charge stored in
Update call time = (call time per unit charge currently stored in the storage unit)
± (predetermined time)
The button telephone apparatus according to claim 1. Control means for registering a dialing number of a telephone with which a call has been made, setting a provisional call time for a predetermined unit charge, and registering it in the storage when a call from a telephone not stored in the storage occurs Further comprising
The call charge calculation means performs a call charge calculation using a call time set in the storage unit,
The key telephone apparatus according to claim 1, wherein the call data comparison / update unit performs the comparison / update process with reference to the trial calculation result. A call information updating method in a key telephone apparatus connected to a station via a digital line,
Count the call time from the start of the telephone call connected to the button telephone device to the end of the call,
Call time per unit charge indicating the charge per unit time or the call charge per unit time stored in the storage unit in the button telephone device for the telephone that made the call To calculate the call charge corresponding to the call time,
The call time and call charge received from the station are compared with the counted call time and the calculated call charge, and when they do not match, a predetermined update process is performed so as to match the call charge from the station. A call information updating method in a key telephone apparatus having

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