JP3502258B2 - Answering machine - Google Patents

Description

Description: BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an answering machine having a transfer function. 2. Description of the Related Art Heretofore, in an answering machine which automatically answers an incoming call while being away and records a message from a caller, when a message is recorded, a transfer call registered in advance is made. The destination number is notified that the message was recorded, and at this time, the recorded message is played back by remote operation based on the DTMF signal sent from the line, so that the answering machine for the answering call is answered. Can be confirmed and when a message is recorded, the recorded message from the caller can be forwarded to a pre-registered forwarding destination number to make the absence Some were able to check the answering machine for a call. [0003] However, in the above-mentioned conventional apparatus, a function for later confirming the date and time at which the call was transferred to the transfer destination number, the communication time and communication charge required for the transfer, and the contents at the time of transfer. Therefore, the user cannot confirm the communication time and communication charge required for the transfer at all, and cannot confirm the transfer information. It was necessary to set a small number, to be careful to receive the incoming call at the transfer destination, and to pay attention to whether or not the transfer was correctly performed and the transfer contents were correctly transmitted. In addition, there is also a problem that the transfer contents are not transmitted to the user when a person other than himself answers the transfer call or when the transfer destination is an answering machine and a reply is made. Was. [0004] It is an object of the present invention to provide an answering machine capable of easily confirming whether or not a communication time and a communication charge involved in a transfer or a transfer content has been correctly transmitted. [0005] In order to achieve the above object, the present invention provides an answering machine for an incoming call from a line, stores the message as an answering message, and responds to the answering message. The answering machine that notifies a predetermined transfer destination of the transfer destination includes a storage unit that stores various information as history information, a detection unit that detects line busy, and a control unit.
The above-mentioned control means, when transferring the answering machine message,
The storage unit stores various information relating to the transfer as history information.
While the data is being transferred,
When a line busy is detected by the
Information is not stored in the storage means as history information.
Features. According to the present invention, incoming calls from a line
Answer the message and record the message as a message
Notify me and notify the designated forwarding destination that I was absent
The control means records various information related to the transfer
By storing the information in the storage means, the user can
It is easy to check the information transferred and forwarded while you are away
it can. Moreover, at the start of transfer, the line
When a buzzer is detected, the control means
Do not store seed information as history information in storage means
More when the transfer was not successful
This prevents transfer information from being stored.
Wear. In the present invention, if the control means causes the storage means to store the date and time at which the transfer was performed as various kinds of information regarding the transfer , the user can transfer while the user is away.
The date and time of transmission and transmission can be easily confirmed later . In the present invention, if the control means causes the storage means to store the conversation being transferred as various kinds of information relating to the transfer , the user can transfer the call while he is away.
It is easy to confirm the transferred contents later . [0008] In the present invention, the control means is, as various information about the transfer, if the communication time or communication charge applied to the transfer so as to be stored in the storage means, using
The user makes a transfer call while he is away and the call time or
Call charges can be easily confirmed later . In the present invention, there is provided caller information receiving means for receiving caller information arriving at the time of an incoming call , and the control means stores the caller information corresponding to the answering message to be transferred as information relating to transfer. If you make it memorize in the means , the user will be
It ’s easy to check later if you ’ve done
I can . In the present invention, there is provided calculation means for calculating a total communication charge for transfer based on history information stored in the storage means, while the control means calculates the total communication charge by the calculation means. if to control the execution status of the transfer operation, based on the total communication charge, the user absent
It is possible to regulate the communication fee for the transfer call at the time.
I can . An embodiment of the present invention will be described below in detail with reference to the accompanying drawings. FIG. 1 is a schematic functional block diagram showing an electric configuration of an answering machine according to an embodiment of the present invention, FIG. 2 is a flowchart showing an operation control when the answering machine responds to the answering machine, and FIG. 4 is a flowchart showing an example of operation control at the time of transfer in the telephone, FIG. 4 is a flowchart showing another example of operation control at the time of transfer at the answering machine, and FIG. 5 is another example of operation control at the time of transfer at the answering machine It is a flowchart which shows. In FIG. 1, reference numeral 1 denotes a telephone line connected to the other party via an exchange (not shown), and 2 denotes a telephone line which captures and releases the telephone line 1 and communicates with the other party connected via the captured telephone line 1. This is a line interface that forms the communication path of the telephone line, and operates so as to capture the telephone line 1 also at the time of answering machine response and transfer / transmission. Reference numeral 3 denotes a handset which is connected to the telephone line 1 via the line interface 2 and communicates with the other party. 4 is an incoming call detection circuit for detecting an incoming signal coming from the telephone line 1 and sending the signal to the incoming call detecting means 5;
Reference numeral 5 denotes an incoming call detecting means for monitoring a signal from the incoming call detecting circuit 4, removing noise of a ringing sound signal of the incoming call and sending it to an answering answer control unit 6, and at the same time, storing received information of the caller information in a caller information storing means. Tell 21. Note that the sender information storage unit 21 stores the received sender information in the storage unit 15. A BUSY detection circuit 18 detects a BUSY (busy) signal from the telephone line 1.
The detection signal is sent to the detection means 19. When the signal 19 is received from the BUSY detection circuit 18 and is determined to be a BUSY signal, a signal is sent to the answering response control means 6 to urge the end of the answering response. 6 receives the signal from the incoming call detecting means 5 and seizes the telephone line 1 via the line interface 2, and responds to the incoming call with a message sending means 7 and a message recording means 8
Is an answering response control unit that performs an answering response by controlling the message transmission. When the recording of the message is completed, the answering control unit 9 controls the transfer / transmission control unit 9 to start the message transfer. Further, during the recording of the message, the recording of the message is terminated by the BUSY detection control signal from the BUSY detection means 19, and the line interface 2 is controlled to release the telephone line 1. Reference numeral 7 denotes a response message transmitting section for transmitting a response message to the telephone line 1 via the line interface 2 under the control of the answering response control means 7, and 8 records a message from the telephone line 1 during the absence response. This is a task recording unit that controls the data storage unit 12 to perform the operation. 9 is controlled by the recording end signal from the answering and answering control means 6, seizes the telephone line 1, and controls the transfer dial transmission circuit 10 and the transfer transmission content recording means 11 to perform transfer transmission, and also performs transfer transmission. At the start, the storage unit 15 and the date / time counting unit 13 are controlled to determine the start of the transfer transmission by referring to the date / time data 152, the transfer transmission charge upper limit memory 155, and the transfer transmission number upper limit memory 156 without the storage unit 15, and further, the transfer transmission is performed. The transmission / transmission control means operates to prompt the recording of the communication content during the transmission / transmission by referring to the transfer content recording permission memory 151 during the transmission. Reference numeral 10 denotes a transfer dial transmission circuit for transmitting a transmission destination dial to the line interface 2 under the control of the transfer transmission control means 9, and reference numeral 11 denotes a transfer transmission information storage means 14 controlled by the transfer transmission control means 9. Is a data storage unit for recording the communication contents at the time of transfer transmission to the data storage unit 12. Reference numeral 12 denotes a recording of a message or a communication content at the time of transmission and transmission under the control of the message recording means 8 and the transmission and transmission content recording means 11, and a call information calculation means 17.
This is a data storage unit that stores fee table data for LCR determination, which is referred to based on the control from. A storage means 15 counts the date and time.
The date / time counting means 14 reads the date / time data memory 152 in the storage means 15 and gives the data to the transfer / transmission control means 9. This is a transfer originating information storage unit that is stored in the information storage memory 154 in the storage unit 15. Reference numeral 15 denotes a transfer content recording permission memory 151 for determining whether or not to record the transfer content, a date and time data memory 152 for storing the date and time, a transfer origin number memory 153 for storing the telephone number of the transfer destination, and An information memory 154 for storing various information at the time of transfer / transmission, a transfer / call upper limit memory 155 for storing a charge upper limit for determining whether or not transfer / transmission is to be performed, and a transfer count upper limit for determining whether or not transfer / transmission is to be performed. A transfer charge upper limit memory 155 for storing
This is a storage means comprising a transfer / transmission number upper limit memory 156 for storing the transfer number upper limit for determining whether or not to make a transmission / transmission. Reference numeral 16 denotes an operation input unit for registering information such as a date and time, a transfer destination number, a transfer charge upper limit memory and a transfer call upper limit memory, and 17 is a call information calculating means for calculating information during transfer and transmission. Yes, it operates to calculate the time required for a call, the charge, and the like, and to store the calculated time in the storage means 15. Reference numeral 20 denotes a registration / storage unit for storing registration and setting contents in the storage unit 15 when a user performs a registration / setting operation using the operation input unit 16. With respect to the answering machine configured as described above, first, an example of an operation at the time of answering and an operation at the time of transfer will be described with reference to flowcharts shown in FIGS. The flow charts shown in FIGS. 2 and 3 mainly include the line interface 2, the incoming call detecting means 4, the BUSY detecting means 18, the answering answer control means 6, the transfer calling control means 9,
Transfer transmission contents recording means 11, Transfer transmission information storage means 1
4, the operation of the call information detecting means 17 and the storage unit 15 has been described. First, in step S101, the answering control section 6 waits for the incoming call detection means 5 to detect an incoming signal coming from the telephone line 1 via the line interface 2. If an incoming signal is detected here, step S10
Proceed to 2. In step S102, caller information arriving from the telephone line 1 together with the incoming signal is received by the caller information storage means 21, stored in the caller information memory 154 provided in the storage means 15, and the operation proceeds to step S103. In step S103, the process is terminated if the incoming call detecting means 5 detects through the line interface 2 and the incoming call detecting circuit 4 that there is no incoming signal from the telephone line 1, and the incoming signal is continuously detected. In this case, the process proceeds to step S104. In step S104, the absence response control means 6 determines whether or not the number of incoming calls based on the incoming signal detection has reached a certain number. If the number has reached the certain number, the process proceeds to step S105. Returns to step S103. In step S105, the answering response control means 6 captures the telephone line 1 via the line interface 2 and starts an answering response operation, and at the same time, proceeds to step S106. In step S106, under the control of the answering response control means 6, the response message sending means 7 sends a response message for an answering answer to the telephone line 1, and the process proceeds to step S107. Step S10
In the absence recording control section 8, the absence response control means 6
Then, the data storage unit 12 is controlled so as to record the message from the telephone line 1 by the answering machine response, and the process proceeds to step S108. In step S108, the BUS
When the BUSY signal is input from the telephone line 1 via the line interface 2 in the Y detection means 19, the process proceeds to step S109, where the task recording operation is completed, and the process proceeds to step S110. Then, in step S110, transfer transmission is started by the transfer transmission control means 9, and step S11 is started.
In step S111, the line interface 2 is controlled to capture the telephone line 1, and the flow advances to step S112. In step S112, the transmission / transmission control means 9 sends a signal to the transmission dial transmission circuit 10, and the telephone line 1
And the process proceeds to step S113. In step S113, the transfer / transmission information storage means 14 controlled by the transfer / transmission control means 9 controls the transfer / transmission contents recording means 11 to cause the data storage section 12 to record the contents of the transfer / transmission, and then proceeds to step S114. move on. In step S114, referring to a transfer / transmission management timer (not shown) in the transfer / transmission control means 9, it is determined whether or not a predetermined time has elapsed after the dial transmission to the telephone line 1 has been completed. The interface 2 is controlled to release the telephone line 1, and the process proceeds to step S115. If not completed, the process proceeds to step S113.
repeat. In step S115, the transfer / transmission information storage means 14 receives the transfer end signal from the transfer / transmission control means 9, stores the information of the previous transfer in the information memory 154 in the storage means 15, and proceeds to step S116. . In step S116, the date and time of the previous transfer is stored in the information memory 154 in the storage unit 15 in the transfer transmission information storage unit 14, and the process proceeds to step S117. Step S117
Then, the transfer information storage means 14 controls the call information search means 17 to calculate the call charge for the previous transfer from the charge table in the data storage section 12, and stores the call charge in the information memory 154 in the storage means 15. The process proceeds to step S118 to release the telephone line 1. Therefore, according to the above-described operation control, when a predetermined transfer destination is notified of the absence response, the contents of the transfer transmission, the date and time at the time of transfer, the call charge required for the transfer, and the trigger for performing the transfer. Various kinds of information on the transfer, such as information on the changed sender, can be stored in the storage unit 15 as history information. Next, another example of the operation at the time of transfer will be described with reference to the flowchart shown in FIG. The flowchart shown in FIG. 4 mainly includes the line interface 2 and the BUSY
The operation of the detecting unit 18, the transfer transmission control unit 9, the transfer transmission information storage unit 14, and the storage unit 15 has been described. Also, the operation at the time of an answering answer is the same as that of FIG. First, at step 201, after the message is recorded by the answering machine response, the answering machine ends, and the telephone line 1 is released, the transfer originating control means 9 starts the transfer originating and proceeds to step S202. The line interface 2 is controlled to capture the telephone line 1, and the process proceeds to step S203. In step S203, the transfer / transmission control means 9 sends a signal to the transfer dial transmission circuit 10, sends a dial to the telephone line 1, and proceeds to step S204. Then, in step S204, BUSY
The detection means 19 receives a BUSY signal coming from the telephone line 1 via the line interface 2 by the BUSY detection circuit 18, and if a BUSY signal is detected, the process proceeds to step S207, where the BUSY signal is detected. If not, the process proceeds to step S205. In step S205, the transfer / transmission control means 9 refers to a transfer / transmission management timer (not shown) to determine whether or not a predetermined time has elapsed since the dial transmission to the telephone line 1 has elapsed. The line interface 2 is controlled to release the telephone line 1, and the process proceeds to step S206. If not completed, the process proceeds to step S204.
repeat. In step S206, the transfer transmission information storage means 14 receives the transfer signal from the transfer transmission control means 9, stores the information of the previous transfer in the information memory 154 without the storage means 15, proceeds to step S207, and proceeds to step S207. The interface 2 is controlled to release the telephone line 1. In the case where the BUSY signal is detected at the time of transfer transmission, the transfer transmission is stopped, and when the various information relating to the transfer at that time is not stored in the storage means 15 as the history information, the BUSY signal is detected. The transfer transmission may be performed periodically until it is no longer used. Therefore, according to the above operation control, when a predetermined transfer destination is notified of the absence response, various kinds of information relating to the transfer can be stored in the storage means 15 as history information. When a predetermined transfer destination cannot be notified, various information relating to the transfer can be prevented from being stored in the storage unit 15 as history information. Next, still another example of the operation at the time of transfer will be described with reference to the flowchart shown in FIG. The flowchart shown in FIG. 5 mainly describes the operation of the transfer / transmission control means 9 and the storage unit 15. Also, the operation at the time of an answering answer is the same as that of FIG. When the message is recorded by the answering machine response and the answering machine ends and the telephone line 1 is released, in step S301, the transfer originating charge upper limit memory 155 in the storage means 15 registered in advance in the transfer originating control means 9 And the upper limit charge and the total charge required for the transfer transmission from the information memory 154, and the process proceeds to step S302.
At 302, the read upper limit charge is compared with the total charge for the transfer and transmission, and if the total charge exceeds the upper limit charge, the process proceeds to step S206, and if not, the process proceeds to step S203. In step S203, the transfer / transmission control means 9 reads the upper limit number and the total number of transfer / transmission from the transfer / transmission number upper limit memory 156 and the information memory 154 in the storage means 15 registered in advance.
In step S204, the read upper limit number is compared with the total number of transferred transmissions. If the total number exceeds the upper limit number, the process proceeds to step S206. If not, the process proceeds to step S205. still,
Step S205 includes a plurality of processes.
The same processing as in steps S110 to S117 indicated by is performed, and the process proceeds to step S206. In step S206, the line interface 2 is controlled to release the telephone line 1. Therefore, according to the above operation control, the execution state of the transfer operation can be controlled based on the total communication charge calculated based on the history information. As described above, according to the present invention, by storing various information related to transfer as history information, a user can later confirm information transmitted and transmitted during absence. Therefore, it is possible to easily confirm the date and time when the transfer was performed, whether or not the contents of the transfer were correctly transmitted, the communication time and communication charges involved in the transfer, and who made the transfer to the telephone. it can. In addition, the line
Information on the transfer, the history information
By not storing it as information,
When transfer information such as when connection was not made is stored
Memory can be prevented,
Consumption can be prevented. [0057]

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a schematic functional block diagram showing an electrical configuration of an answering machine according to an embodiment of the present invention. FIG. 2 is a flowchart showing an operation control when the answering machine responds to the answering machine. FIG. 3 is a flowchart showing an example of operation control during transfer in the answering machine. FIG. 4 is a flowchart showing another example of operation control during transfer in the answering machine. FIG. 5 is a flowchart showing still another example of operation control at the time of transfer in the answering machine. [Description of Signs] 1 Telephone line 2 Line interface 3 Handset 4 Incoming call detecting circuit 5 Incoming call detecting means 6 Answering and answering control means 7 Response message sending means 8 Message recording means 9 Transfer and calling control means 10 Transfer dial calling circuit 11 Transfer calling contents Recording unit 12 Data storage unit 13 Date and time counting unit 14 Transfer transmission information storage unit 15 Storage unit 16 Operation input unit 17 Call information calculation unit 18 BUSY detection circuit 19 BUSY detection unit 20 Registration setting unit 21 Sender information storage unit

──────────────────────────────────────────────────続 き Continued on the front page (58) Fields surveyed (Int. Cl. ⁷ , DB name) H04M 1/00 H04M 1/24-1/82 H04M 11/00-11/10

Claims (1)

(57) [Claims] [Claim 1] An answering machine that responds to an incoming call from a line, stores the message as an answering message, and notifies a predetermined transfer destination that the answering response has been made. in the telephone, a storage unit for storing various information as history information, the line-bi
Detecting means for detecting the energy, and control means.
The control means, when transferring the answering machine message,
Various information to be stored in the storage means as history information.
On the other hand, during transfer, the line
When a transfer is detected, various information related to the transfer
An answering machine which is not stored in the storage means as information .