JP3210067B2 - Communication device - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a communication apparatus for providing a service for storing dial numbers.

[0002]

2. Description of the Related Art For example, when a user performs a special number operation or operates a special key to input a dialed number during a call, the dialed number is memorized. There is a "memo dial" service that uses a stored number as a dial number.

[0003] As another system service, there is a service which independently performs billing without receiving billing information from a line. This has, as operation data, various information such as a ground number, a time per call frequency, a telephone number for which a call is free of charge, and the like, and a pseudo-calculation of a charge at the time of an external call is performed by using such information and a timer. This realizes a system service that allows the user to refer to the print output of the call details.

[0004]

[0006] However, in the above-described telephone device that performs independent billing, there is a telephone call whose charge cannot be accurately calculated. For example, some directory guide services charge 30 yen per inquiry,
There is a drawback that the billing information becomes inaccurate because the telephone device cannot recognize how many inquiries are made in one call.

[0005]

SUMMARY OF THE INVENTION According to the present invention, there is provided an input means for inputting a dial number, a transmission line for accommodating a line and transmitting a dial signal to the line according to the dial number input by the input means during a call. Means for executing a service for storing a dial number input by the input means during a call after the dial signal is transmitted, the storage means further comprising: If the dial signal sent is a dial signal sent according to the dial number for directory assistance,
According to a feature of the present invention, charging information is updated by a fee for a directory guide according to execution of a service for storing the dial number during a call after a dial signal is transmitted according to the dial number for the directory guide. A communication device is provided.

[0006]

FIG. 1 is a system block diagram of a key telephone apparatus accommodating a plurality of outside lines and extensions according to a first embodiment of the present invention.

In this embodiment, a main unit 1 of a key telephone apparatus, which is the main control unit, includes a plurality of analog lines 2 and IS
And an analog line interface 4 for sending a dial to the analog line 2 or detecting an incoming call, a T point interface 5 of the ISDN line 3, and a dedicated telephone 21 as an extension. A dedicated telephone interface 6, an S-point interface 7 of an ISDN line 3 for accommodating an ISDN terminal 35, a general telephone interface 8 for accommodating a general telephone 36 or a facsimile machine, and a communication path between an external line and an internal line. / Communication path switch 9 to be connected.

The main unit 1 includes a control unit 10 comprising a microprocessor or the like for controlling the operation of the key telephone unit, a ROM 11 for holding a program or the like describing the operation of the system, a system operation data and each terminal. A RAM 12 for storing setting data and billing information, a sound source information memory 13 for a hold tone and a dial tone, a voice storage device 14 for recording and reproducing a call voice and a response message, and controlling and measuring time. A timer device 15 for notifying the device 10 of a timeout event or the like.

On the other hand, as shown in FIG. 2, a dedicated telephone 21 accommodated in the key telephone apparatus includes a communication interface 22 for establishing a control channel and an information channel with the main apparatus 1 and a communication interface 22 for the dedicated telephone 21. A control device 23 for controlling the operation and a display 2 for displaying various information such as a dial
4, a speaker 25 for loudspeaker reception, a microphone 26 for hands-free transmission, and a handset 27 for talking
And a speech network 28 for switching between the speaker 25 and the microphone 26 and the handset 27, a dial button 29, a function button 30 used for holding or setting various data, and an outside line button 31 used for outside line capture and response.

Hereinafter, an example of the operation of the button device 1 will be described with reference to FIG.
And a flowchart shown in FIG.

First, a terminal (hereinafter, a dedicated telephone, a general telephone, or the like is collectively referred to as a “terminal”) is in an idle state, and the control device 10 sets the head of each state (in this case,
In step 21) of FIG. 3, it is assumed that an event is awaited (here, the event indicates a user operation, a timeout, and the like).

At this time, when the user of the terminal operates an outgoing call, the control unit 10 waiting for the event executes step 2
2 is performed. The outside line capturing process is a process of sending a command to the analog line interface 4 or the ISDN T-point interface 5 to search for an available outside line and make a call possible.

Next, for example, if the terminal that has performed the outside line calling operation is a dedicated telephone, the control device 10
3 and the dedicated telephone 21 are connected through the communication path switch 9 to transmit a dial tone to the dedicated telephone 21 (step 23). Subsequently, the communication path and display of the terminal are controlled (step 24), and the operation state is set to an outside line call (step 25). This allows the user to
The user hears a predetermined dial tone and is prompted to press a dial button.

If it is determined in step 21 that the event is not an outgoing call operation, the process proceeds to steps 26 and 27, and processing for other events in the idle state, for example,
Performs extension call processing.

The description of this processing is omitted.

Next, a description will be given of a processing operation in a state where an outside line is being called with reference to FIG.

First, it is determined whether or not the event is a dial (step 31). If the event is a dial, the dial holding area is updated (step 32). Here, the dial holding area is secured in the RAM 12 in correspondence with the terminal, and is used to remember a certain number of outgoing dials.

Subsequently, a dial is sent to an outside line (step 33). At this time, it is determined whether or not there is a match between the number transmitted so far and the service number of the external organization in the RAM 12 (step 34).

Here, the format of the operation data will be described with reference to FIG.

In FIG. 5, the first column 41 has an identification number assigned to each outside line number, the second column 42 has a service number provided by an external organization, and the third column 43 has a number stored in the second column 42. Is dialed, a system service to be added to the service execution target according to the present system. A fourth column 44 shows a flag indicating whether the system service is actually performed, and a fifth column 45 shows other setting information. Are respectively stored.

However, in step 34 of FIG.
If there is no number that matches the outgoing number and the external service number, the system waits for the next event while an external call is being made (step 392). Judgment (Step 3
5) If it is executable, the corresponding process is performed (step 36). After the system service is executed for all services registered in the system, it is determined whether or not there is another system service to be added (step 37). In the state, the next event is waited. If there is another system service, the process returns to the step 35.

On the other hand, when the outside line is being called, the above step 3 is performed.
In step 1, if the event is not a dial, it is determined whether the event is a response from the other party (step 38). In the case of the other party's response, a process for making the terminal busy is performed (step 39), and the terminal is busy on the outside line (step 391). If the event is not the other party's response in step 38, the terminal is determined to be calling an outside line (step 39).
2).

Here, as one specific example, consider a case where the user dials "104" which is a directory assistance service.

Since this number is registered as operation data as shown in FIG. 5 and "memo dial" is executable, the system enters the memo dial mode after dial "104" is transmitted. Thereafter, the dial pressed by the user is stored in the memo dial holding area in the RAM 12. Then, when the redial key is pressed later, the control device 10 makes a call according to the dial number stored in the memo dial holding area.

Therefore, the user does not need to prepare a memo sheet or the like in advance to make a note of the number, assign a key for a memo dial, or press a special number.

The system service to be added may be executed after the other party answers and the outside line is being talked, instead of during the outside line call.

[0027] The timing for making an outside line call may be after a certain time has elapsed after dialing.

As described above, even if the special number is not known or the special key is not assigned, the system service can be automatically received without the user's awareness.

Next, another operation example of the key telephone apparatus having the configuration shown in FIG. 1 will be described.

FIGS. 6 to 8 are flowcharts showing the present operation example.

In the key telephone device according to this operation example, as in steps S31 to S34 in FIG. 4, as shown in steps S45 to S48 in FIG. 6, the service number in the RAM 12 matches the dial number during the dial event. Is determined.

Therefore, if there is a matching number in step S48 of FIG. 6, an operation mode in operation data described later is checked (S49). When the operation mode is 2 (playback mode), the outside line call is stopped (S50), the voice storage device 14 is connected to the terminal 21 (S51), and the state is shifted to the status where the voice storage device 14 is in use. And the voice storage device 1
4 to reproduce the already stored voice.

In S49, when the operation mode is other than 2, the external terminal waits for an event while the outside line is being called. Then, when the next event is a response from the other party (YES in S52), it is determined whether or not there is a match between the calling number and the number in the column 52 in FIG. 9 (S5 in FIG. 7).
5) If there is a match, the operation mode is checked (S56). When the operation mode is 1 (accumulation mode), the timer for accumulation time is started (S5).
7), the call voice is stored in the voice storage device 14 (S5).
8) Assume that the terminal is talking.

On the other hand, when an event is received in the busy state, as shown in FIG. 8, it is first determined whether or not the voice storage device 14 is operating (S61), and the processing content is determined based on the event. That is, in step S62, when the event is the end of the timer count (the determination in S62 is YE
S), the operation of the voice storage device 14 is stopped (S63).
If the event is another event, step S64
Is used to determine whether the call is disconnected.

FIG. 9 is a schematic diagram for explaining the configuration of operation data.

In the figure, a column 51 is an identification number assigned to each external line number of a call destination, a column 52 is a service number and a name of an external organization, and a column 53 is a voice storage when the number in the column 52 is dialed. Information for determining the operation mode of the device, column 54,
Other information is stored.

Here, the column 53 will be described in more detail. First, the “operation mode” includes (1) calling out to an outside line and further updating the contents of the voice storage device (2) using the voice storage device in the system (3) normal operation (calling out to an outside line) Just call).

Next, "update timing" indicates the timing at which the stored contents are updated. For example, (1) every 6 hours ... update at 0, 6, 12, 18 o'clock (2) successively ... update every time, etc.

The "last update date and time" indicates the latest date and time when the stored contents were updated. Also, "accumulation time"
Indicates the time for which the stored contents are held.

Here, as an example, a case where the user dials “177” which is a weather forecast service will be described.

Since this number is registered as operation data as shown in FIG. 9 and the operation mode is 2, no call is made to an outside line, and the voice storage device 14 and the terminal 21 are connected. Tell the user what you recorded. Here, the dial transmission may not be performed sequentially, but may be performed after it is determined that it is necessary to call the outside line.

Thus, when a call is made to a specific number,
By operating the voice storage device according to the setting mode, the call recording function can be operated economically and resources can be used efficiently.

Next, an embodiment of the present invention will be described.
Since the key telephone apparatus according to the present embodiment has the same configuration as that of FIG. 1, its description is omitted here.

FIGS. 10 to 11 are flow charts showing the operation of the key telephone apparatus according to the present embodiment.

In the key telephone apparatus according to the present embodiment, as in steps S65 to S68 in FIG. 10, as in steps S31 to S34 in FIG. Is determined. After the determination, the service to be added is executed (step S69), and the apparatus is shifted to the special number call.

If the operation is an operation related to the system service to which the event is added in the special number calling state (S71 in FIG. 11), the accounting information is updated according to the unit charge (S72). The counter column 64 shown in FIG. 12 is incremented by one.

FIG. 12 is a format diagram showing the configuration of operation data in this embodiment.

In the figure, a column 61 has an identification number assigned to each outside line number, a column 62 has an external service number,
A column 63 includes a system service of the button telephone apparatus to be added to an execution target when a call is made to the number in the column 62.
4 is a counter indicating the number of executions, and column 65 is
The unit fee column 66 stores other information.

Here, as an example, a case where the user dials "104" which is a directory guidance service will be described.

This number is registered as operation data, as shown in FIG. 12, and is set to the memo dial mode. Here, the memo dial mode is a mode in which every time the user hears a desired telephone number by the directory guidance service, the user inputs the number from the dial button 29 and accumulates the number in the dial holding area described above. Then, every time the user performs such a memo dial operation, a unit fee of 30 yen is charged. Thus, accurate billing information can be obtained.

It should be noted that the number of executions of the system service may be detected not based on the dial input operation in the memo dial mode described above but based on a key input operation of the user indicating the execution of the service each time the service is executed. Good.

Further, as a specific configuration, the execution of the additional system service described above is not performed immediately after dial transmission as in the above-described modified example, but when the telephone is in a busy state, that is, a response from the other party. It is also possible to adopt a configuration in which it is executed after it is known that a call has been made and a call has been made.

Further, the updating operation of the billing information may be performed not after each execution of the system service but collectively after the end of the call.

As described above, since the billing information is updated according to the number of executions of the system service, more accurate billing information can be obtained by a natural operation of the user.

The present invention can also be applied to a multifunctional telephone such as an answering machine.

[0056]

As described above, according to the present invention, an input means for inputting a dial number, a line is accommodated, and a dial signal is input to the line according to the dial number input by the input means during calling. And a storage unit for executing a service for storing a dial number input by the input unit during a call after the dial signal is transmitted, wherein the storage unit further comprises: If the dial signal sent by the sending means is a dial signal sent according to the dial number for number guidance, the dial number during a call after the dial signal is sent according to the dial number for number guide. In accordance with the execution of the service that stores the telephone number, the billing information is updated with the charge of the directory guide, so that the predetermined dial number can be used. By sending a dial signal, when receiving a dialed number information, it is possible to accurately manage the fee it took to dial directory assistance.

[Brief description of the drawings]

FIG. 1 is a system block diagram of a key telephone apparatus according to an embodiment of the present invention.

FIG. 2 is a block diagram showing a configuration of a dedicated telephone housed in the key telephone apparatus according to the embodiment of the present invention.

FIG. 3 is a flowchart illustrating an example of a calling process of the key telephone device.

FIG. 4 is a flowchart showing an example of an outside line calling process of the key telephone apparatus.

FIG. 5 is a format diagram of an example of operation data of a system service of the key telephone apparatus.

FIG. 6 is a flowchart showing another example of the outside line calling process of the key telephone apparatus.

FIG. 7 is a flowchart showing another example of the outside line calling process of the key telephone apparatus.

FIG. 8 is a flowchart illustrating an example of processing during a call performed by the key telephone device.

FIG. 9 is a format diagram of an example of operation data of the key telephone device.

FIG. 10 is a flowchart of an outside line calling process of the key telephone apparatus according to the embodiment of the present invention.

FIG. 11 is a flowchart of processing during a special number call of the key telephone apparatus according to the embodiment of the present invention.

FIG. 12 is a format diagram of operation data of the key telephone apparatus according to the embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Main apparatus 10 Control apparatus 12 RAM 14 Voice storage apparatus 21 Dedicated telephone

──────────────────────────────────────────────────続 き Continuation of front page (31) Priority claim number Japanese Patent Application No. 3-203435 (32) Priority date July 18, 1991 (July 18, 1991) (33) Priority claim country Japan (JP) (56) References JP-A-62-136953 (JP, A) JP-A-2-72761 (JP, A) JP-A-3-62799 (JP, A) JP-A-1-109856 (JP, A) JP-A-2-143652 (JP, A) JP-A-62-54846 (JP, A) JP-A-63-200665 (JP, A) JP-A-61-43867 (JP, A) (58) Int.Cl. ⁷ , DB name) H04M 3/42-3/58 H04M 15/00-15/38 H04M 1/26-1/57

Claims (1)

(57) [Claims] And 1. A input means for inputting a dial number, and accommodates lines, in accordance with the dial number input by the input means during a call, and sending means for sending a dial signal to the line, the dial signal is sent Storage means for executing a service for storing a dial number input by the input means during a call after the call is made, and the storage means is further transmitted by the transmission means.
The dial signal according to the dial number for directory assistance
If the dial signal was sent by
A dial signal is sent out according to the dial number for
In accordance with the execution of the service for storing the dialed number during the telephone call after the
A communication device, characterized in that it is updated .