JP3137777B2 - Individual information management method - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a communication system in which a caller inputs a telephone number from a terminal to be connected to a service execution device, and at the same time specifies management information such as a destination required for information storage from the telephone number. The present invention relates to an information individual management method that enables the information to be managed.

[0002]

2. Description of the Related Art In a conventional information storage / service system, a telephone number input by a caller from a terminal device is used only for connection between the terminal and the service execution device, and is received from the terminal by the service execution device. In order to store and manage the information such as the voices individually for each destination, the management information is newly received from the terminal device after the connection.

[0003]

In the above conventional method,
The caller has to input two pieces of information, the telephone number and the management information, and there is a problem that lacks convenience. Further, when trying to obtain management information from a telephone number using the conventional method, since the telephone number and the connection line have a one-to-one relationship, the line for each destination and the service execution device are inevitably used. There is a problem that it becomes necessary and the realization of the system requires a large cost.

[0004] An object of the present invention is to provide an individual information management system using a telephone number which solves the above-mentioned deterioration of convenience of re-inputting the conventional management information and makes it possible to configure the system within a practical cost range. Is to do.

[0005]

To achieve the above object, the present invention provides a service execution device comprising a service control unit, a number conversion unit and an information storage device, and an exchange device comprising an exchange control unit and an exchange unit. The switching device side, for any outgoing call from the terminal device, the switching unit receives the telephone number information from the terminal device and forwards it to the exchange control unit, and receives the An exchange control unit instructs the exchange unit to connect the terminal device to the information storage device, transfers the telephone number information to the service control unit on the service execution device side, and receives the instruction. Is on
Connect the terminal device to the information storage device and execute the service
On the device side, the service control unit switches from the exchange device side.
The transmitted telephone number information is transferred to the number conversion unit,
The number conversion unit converts the telephone number information into management information necessary for information storage and transfers the management information to the service control unit.The service control unit transfers the management information to the information storage device. The information storage device can individually manage information received from the terminal device in association with the management information.

[0006]

According to the present invention, a number conversion unit is added to the service execution device, the telephone number information of the outgoing call from the terminal device is received from the exchange device, and the management information such as the destination necessary for storing the information thereafter. To produce As a result, individual management such as destinations of the stored information in the service execution device can be performed without the sender newly inputting the management information from the terminal device.

[0007]

An embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 shows an embodiment of a communication system to which the present invention is applied. In FIG. 1, 100 is a service execution device, 200 is a switching device, and 400 is a telephone terminal accommodated in the switching device 200. The service execution device 100 includes a service control device 110 and an information storage device 120. The service control device 110 includes a service control unit 111 and a number conversion unit 112. In addition, the exchange device 200
Is composed of an exchange control unit 210 and an exchange unit 220.

[0009] In the following, the telephone number of the other party to receive the information service from the telephone terminal 400 is entered, and the service execution device 1
00, the telephone terminal 40
The case where audio information from 0 is stored in the information storage device 120 will be described as an example.

When switching section 220 of switching apparatus 200 receives the telephone number information input from telephone terminal 400, switching section 220 transfers the telephone number information to switching control section 210. The exchange control unit 210 receives this and the telephone terminal 4
00 to the information storage device 120
0 and transfer the telephone number information to the service control unit 111. Exchange section 220 receives this and connects telephone terminal 400 to information storage apparatus 120.

On the other hand, the service control unit 111 transfers the telephone number information to the number conversion unit 112, and instructs to convert the telephone number information into management information such as a destination required when storing the information. The number conversion unit 112 converts the telephone number information into predetermined management information based on a predetermined rule, and transfers the management information to the service control unit 111. The simplest configuration of the number conversion unit 112 is to prepare a table in which correspondence between telephone numbers and destinations is registered, and search the table to convert the telephone numbers into predetermined management information. in this case,
If necessary, a telephone number, a destination and the like are registered in a table corresponding to the group. If the correspondence between telephone numbers and destinations cannot be uniquely determined, a search method using a tree structure can be considered.

The service control unit 111 transfers the management information to the information storage device 120, and then sends the information to the information storage device 120 from the telephone terminal 400 to the exchange unit 22.
0 is instructed to be stored in association with the management information. In response, the information storage device 120 stores the voice information received from the telephone terminal 400 and manages the voice information for each destination.

The information to be stored may be "character information", "image information such as facsimile", etc. in addition to "voice information". Although a terminal device including a unit, an input unit, a display unit, and a communication unit ”, a“ FAX communication device ”and the like can be considered, the principle of operation is the same.

FIG. 2 shows another embodiment of the communication system to which the present invention is applied, in which a telephone terminal is connected to a telephone network. In FIG. 2, the service execution device 10
0 and the configuration of the switching device 200 are the same as those in FIG.

Also here, after inputting the telephone number of the other party to receive the service from telephone terminal 400 and connecting to information storage device 120 via telephone communication network 300 and switching device 200,
A case where voice information is stored in the information storage device 120 will be described as an example.

Telephone terminal 4 connected to telephone communication network 300
When a telephone number is input from 00, the telephone terminal 400 is connected to the exchange unit 220 via the telephone communication network 300. At this time, the switching unit 220 receives the telephone number information input from the telephone terminal 400 via a number information transmission function of the telephone communication network 300, for example, a “dial-in service”. For example, when using the last three digits of the dial-in service, the exchange unit 220 receives the last three digits “001” of the ten-digit telephone number information input as “0354761001” from the telephone terminal 400 as the telephone number information. . Exchange unit 220
Transfers the telephone number information to the exchange control unit 210.

Exchange control section 210 receives this, instructs exchange section 220 to connect telephone terminal 400 to information storage device 120, and transfers the telephone number information to service control section 11. The exchange unit 220 is a telephone terminal 40
0 is connected to the information storage device 120.

On the other hand, the service control unit 111 transfers the telephone number information to the number conversion unit 112, and instructs the telephone number information to be converted into management information required at the time of storing the information thereafter. The number conversion unit 112 converts the telephone number information into predetermined management information based on a predetermined rule, and transfers the management information to the service control unit 111. The service control unit 111 transfers the management information to the information storage device 120, and thereafter, the telephone terminal 4
An instruction is issued to store the voice information received from 00 in association with the management information. In response, the information storage device 12
0 stores the voice information received from the telephone terminal 400 and manages the voice information individually.

Here, the telephone communication network 300 may be an "analog telephone communication network", "ISDN", or the like. "ISD
In the case of "N" or the like, the sub-address is transmitted from the communication network side instead of the number information transmission function, and the exchange unit 220 receives it and uses it as the telephone number information.

In each of the configurations shown in FIGS. 1 and 2,
The user who receives the service calls the service execution device 100 by designating its destination and the like. In response to this, the service execution device 100 searches the information storage device 120, reads out the storage information associated with the management information such as the corresponding destination, and transmits the information to the user.

[0021]

As described above, according to the present invention, it is possible not only to connect a communication path by using telephone number information specified by a caller, but also to store and manage voice information and the like for each destination. Moreover, the number of communication paths and service execution devices required at this time does not depend on the number of telephone numbers for each individual input by the caller to identify the individual (since group management and the like are possible). Thus, the entire system can be constructed economically. Thereby, for example, F
It becomes possible to economically realize "confidential communication" using AX and "answering machine for each individual" in an office or the like while leaving the same operation procedure as a normal telephone.

[Brief description of the drawings]

FIG. 1 is a diagram showing a first embodiment of a communication system to which the present invention is applied.

FIG. 2 is a diagram showing a second embodiment of the communication system to which the present invention is applied.

[Explanation of symbols]

 REFERENCE SIGNS LIST 100 service execution device 110 service control device 111 service control unit 112 number conversion unit 120 information storage device 200 exchange device 210 exchange control unit 220 exchange unit 300 telephone communication network 400 telephone terminal

──────────────────────────────────────────────────続 き Continued on the front page (58) Field surveyed (Int.Cl. ⁷ , DB name) H04M 3/42-3/58 H04Q 3/58-3/62

Claims (1)

(57) [Claims] 1. A service execution device including a service control unit, a number conversion unit, and an information storage device, an exchange device including an exchange control unit and an exchange unit, a control line and an information line connecting the service execution device and the exchange device. A communication system comprising a plurality of terminal devices connected to the switching unit , wherein the switching unit transmits a call from the terminal device to an arbitrary outgoing call from the terminal device; Receiving the number information and transferring it to the exchange control unit, the exchange control unit receiving the number information instructing the exchange unit to connect the terminal device to the information storage device, and a service execution device
It transfers the telephone number information to the service control unit side,
The exchange unit receiving the instruction stores the terminal device in the storage device.
Connected to the service execution unit side, the service control unit the exchange
The telephone number information transferred from the device side is transferred to the number conversion unit, and the number conversion unit converts the telephone number information into information.
The information is converted into management information required for storage and transferred to the service control unit. The service control unit transfers the management information to the information storage device. The information storage device associates the management information with the management information and transmits the management information to the terminal device. An individual information management system, which individually manages received information.