JP3058207B2 - Automatic report missing form method - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a form missing number automatic notification system for automatically notifying a facsimile side of information such as transmission failure in a FAX-OCR system.

[0002]

2. Description of the Related Art A FAX-OCR system is a system for performing character recognition on image data transmitted by facsimile. This system is applied to a bank transfer system and the like. FIG. 2 is an overall configuration diagram of a conventional FAX-OCR system. The illustrated system comprises sales offices 10, 20, 30 and a district center 40. The offices 10, 20, and 30 have facsimile 11,
12 and 13 are provided. These facsimile 1
1, 12 and 13 are connected to the district center 4 via the public line 60.
FCU (facsimile control unit) 14 of 0
It is connected to the.

[0003] The district center 40 includes an FCU 14 and an MCU.
(Message control unit) 16 and the like.
The FCU 14 is for transmitting and receiving FAX data.
4 is connected. The disk device 15 temporarily stores data and the like transmitted and received by facsimile. The workstation 34 includes a display, a keyboard, a personal computer, and the like, and displays and operates data transmitted and received by facsimile. MC
U16 connects a recognition device 17, a disk device 18, a printer 19, and the like.

[0004] The recognition device 17 recognizes characters written in each field on a form. The printer 19 is used when it is desired to print out a character recognition result or the like. Next, the operation of the above-described system will be described. First, a transfer request form is received at the counter of the business office 20 (S1). And branch 2
The transfer request form is transmitted from the 0 facsimile 12 to the district center 40 (S2). F sent from branch 20
The AX data is temporarily stored in the disk device 15 (S
3), transmitted to the MCU 16;

The FAX data received from the FCU 14 is converted into character data by the MCU 16 and stored in the disk device 18 (S4). FAX data and character data stored in the disk device 18 by the MCU 16 are:
It is sent to the workstations 31, 32, 33 and displayed on the display. In such a FAX-OCR system, a serial number is assigned to each transfer request form in order to prevent duplicate transmission of the transfer request form transmitted from the business office 20 and omission of transmission. The serial number is checked at the district center 40. Next, an operation method of the serial number management will be described with reference to FIG.

FIG. 3 is an explanatory diagram of a conventional facsimile transmission procedure. In the branch 20, the serial number is entered in the transfer request form (S21). This serial number is a sequential serial number and is assigned to each business office. Note that the serial number may be entered by handwriting or by printing a type or the like. The transfer request form in which the serial number is entered is transmitted from the facsimile 12 of the business office 20 to the district center 40 (S2).
2). In the district center 40, the serial number displayed on the display of the workstation is input from a keyboard or the like,
The data is written on a disk or the like (S23).

In the district center 40, during a one-day operation, a display or the like of a work station periodically checks whether or not there is a transmission leak from a branch office (S).
24). FIG. 4 is a diagram illustrating an example of a form. A FAX serial number 41 is entered in the lower right portion of the illustrated form.

FIG. 5 is a diagram showing an example of a conventional form display display. The illustrated display example shows an example of the result of the transfer request being displayed on the display of the workstation of the district center 40. The hatched portions in the figure are those in FIG.
This is a field for displaying the image of the transfer request form.
The white frame in the figure is a field for displaying the result of recognition of the image displayed in the shaded area. In this field, if the display result is not correct, the operator can input a correct result using a keyboard or the like. Among these fields, there is a field 42 for displaying and inputting a serial number.

Next, a description will be given of an operation flow in the case where the transfer request form is not transmitted from the branch office in the serial number management described above. FIG. 6 is an explanatory diagram of a conventional FAX retransmission procedure, and FIG. 7 is a diagram showing a display example of a conventional processing status display. First, the absence of transmission from the branch office is shown in FIG.
(S51). At this time, a missing serial number is confirmed (S52). If a missing serial number is found, a call is made to the sales office to indicate that there is a missing transmission (S5).
3). The branch office receiving the instruction from the district center 40 confirms that the transfer request form has not been transmitted (S54), and transmits the corresponding form by fax to the district center 40 (S55).

[0010]

However, the above-mentioned prior art has the following problems. That is, the operator has to bear the task of confirming the serial number at the district center 40 and communicating with the sales office. In addition, there is a problem that instructions of the district center are not accurately given to the branch office because the notification of the missing serial number is made by telephone.
The present invention has been made in view of the above points, and automates the confirmation of the serial number at the district center and the communication with the branch office, thereby reducing the work at the district center and the district center and branch office. It is an object of the present invention to provide a form missing number automatic notification system capable of shortening a check time during the period and improving accuracy.

[0011]

Form missing number automatic notification system of the present invention, in order to solve the problems] includes image data storage means for storing image data of a form to be sequentially facsimile transmission are assigned the consecutive transmission sequence number, the startup timing set reads the transmission serial number on the form image for each document, and serial number checking means for detecting whether the missing number of transmission serial number has occurred, non-pre-detected missing number and <br/> serial number determined by the serial number checking means Startup with the number of forms to be processed
And a missing number notifying means for automatically notifying the facsimile transmission source at a timing .

[0012]

According to the form missing number automatic notification method of the present invention, first, image data of a form sequentially transmitted by facsimile with a continuous transmission serial number is stored in the image data storage means. The serial number checking means is the
Then , the transmission serial number on the form image is read for each of the forms, and it is detected whether or not the transmission sequence number is missing. In addition, unprocessed parts are counted. And missing
Ban notifying means for notifying the number of the form in startup timing set is untreated prior to the missing number and serial number determined detected by the serial number checking means off Akushimiri source. In this way, it is possible to confirm and instruct the form serial number accurately and quickly .

[0013]

Embodiments of the present invention will be described below in detail with reference to the drawings. FIG. 1 is an overall configuration diagram of a system to which the method of the present invention is applied. The system shown is a sales office 10,
20 and 30 and a district center 40. Sales office 1
Facsimiles 11, 1 and 0 are assigned to 0, 20, and 30, respectively.
2 and 13 are provided. These facsimile 1
1, 12 and 13 are connected to the district center 4 via the public line 60.
0 FCU (facsimile control unit) 4.

The district center 40 includes the FCU 4 and the MCU
(Message control unit) 6. F
The CU 4 is for transmitting and receiving FAX data, and connects the image data storage means 5 to the workstation 34. Image data storage means 5
Is composed of a magnetic disk or the like, and temporarily stores data and the like transmitted and received by facsimile. Workstation 3
Reference numeral 4 denotes a display, a keyboard, a personal computer, and the like for displaying and operating data transmitted and received by facsimile. The MCU 6 includes a serial number checking unit 1 and a missing number notifying unit 2, and connects a recognition device 7, a disk device 8, a printer 9, and the like.

The serial number checking means 1 reads the serial number portion on the form image sent from the FCU 4 by the recognition device 7 and stores it in the disk device 8 as serial number data. Then, at a predetermined time, it is checked whether or not these serial number data have missing numbers. In order to supplement the character recognition ability of the recognition device 7 by the operator, the recognition result is transmitted to the workstation 31.
Etc. are displayed on the display. Then, the characters that cannot be recognized by the recognition device 7 are read and corrected by the operator. When the correction is completed, the serial number is determined, and the transfer process is started. That is, the status is “unprocessed” before “determination”, and “under processing” after “determination”. During the processing, another operator may confirm the serial number once determined, and this may overturn “determined”. The missing number notification means 2 notifies the missing number when there is a missing number in the serial number data stored in the disk device 8.

The recognizing device 7 comprises an optical character reading device or the like, and recognizes a character written in each field on a form.
Convert image data to character code. Printer 9
Is used to print out the character recognition result and the like. In addition, workstations 31, 32, and 33 are connected to the MCU 6. The workstations 31, 32, and 33 are for the operator to confirm the form serial number recognized by the recognition device 7 and correct an error.

FIG. 8 is an explanatory diagram of a FAX retransmission procedure according to the method of the present invention. This figure shows the flow of the serial number confirmation at the district center 40 and the communication work to the sales office. The operator of the district center 40 confirms and inputs the serial number of the transfer request form, and the serial number data is stored on a disk or the like (S70). Next, the request serial number check control automatically operates to check for missing request serial numbers for each business office (S7).
1). When the missing of the serial number is confirmed, the editing of the missing number information and the control of the FAX transmission to the corresponding office are operated (S7).
2) Output missing number information to the branch FAX (S7)
3).

FIG. 9 is a diagram showing an example of a missing number notification form according to the present invention. This form includes the minimum information for the staff of the sales office to know the missing number. The missing number check time 91 indicates the time at which the missing number was checked. At each time, “unprocessed” serial number data exists. That is, while the serial number data of “unprocessed” is reduced by the recognition device and the operator every moment, a new form is received from the branch office, so that the data of “unprocessed” is rarely lost. The missing number request book serial number 92 indicates the missing number. In the illustrated example, “ 003 ” and “ 004 ” are missing numbers. The message 93 is a message to a staff member of a sales office or the like.

The last FAX serial number 94 is one of the serial numbers that are “fixed” by the time displayed at the missing number check time 91.
This is the largest serial number. The number of unprocessed items 95 is “unprocessed”
Is the number of forms. That is, it is obtained by subtracting the total number of the “fixed” forms with the serial number from the total number of received forms. The number of unprocessed cases 95 includes the number of missing number request book serial numbers 92. In the example shown in the figure, unless there is no missing transmission from the sales office or the like, “2” missing numbers are included in the “6” unprocessed cases. FIG. 10 is a diagram showing another example of the missing number notification form according to the present invention. This form includes information on the processed form in addition to the missing number information.

Returning to the description of FIG. At the business point, the form shown in FIG. 9 or FIG. 10 described above is received by facsimile, and transmission failure is confirmed (S74). Then, the transfer request form from which the transmission has been missed is retransmitted (S75). Even when the missing number notification is not issued, the operator may confirm the serial number data on the display of the workstation and determine that confirmation to the sales office is necessary (S76). In this case, a command to output the missing number information to the facsimile of the business office is issued from the keyboard of the workstation or the like (S77). Thereby, the editing of the missing number information and the control of the facsimile transmission to the business office are performed, whereby the facsimile of the business office is operated. The form can be output (S72). Next, the control for checking the form serial number, the editing of the missing number information, and the control for facsimile transmission to the branch office will be described.

FIG. 11 is a flowchart illustrating a procedure for automatically notifying a missing number according to the method of the present invention. The request form serial number (S11) input from the workstation is MC
U, and stored in a disk or the like (S12). Next, it is determined whether or not to activate the transfer request document serial number check (S13). The following setting is possible for the start timing of the serial number check. 1. Start at the set time. For example, 10:00, 12:
00, 14:00, and 15:30 are set, and the program is started at these times. 2. It starts with the number of requests received from the sales office. For example, it is activated after the receipt of a form such as 50 sheets or 100 sheets is completed.

Next, when the serial number check processing (S14) is started, a missing number check is performed for each business office, and it is determined whether or not to start the business office notification processing (S15). Any of the following settings can be made for the start timing of the notification processing of the branch office. 1. When the predetermined time comes, a notification is always sent. 2. If the number of missing numbers is equal to or greater than the set number, it is notified. 3. If there is a missing number in the serial number before the set time before the current time, it is notified. 4. Notification is made via the workstations 31, 32, 33 in response to an operator's command.

Next, when the office notification is activated, the missing number information is edited (S16), and a form for FAX output to the office is created. The edited data is F
The image data is transmitted to the CU 4 (S17), and the image data is converted into FAX transmission data (S18). Here, image data conversion refers to conversion of edited character data into image data. The converted image data is transmitted to the facsimile of the sales office (S19), and F
After receiving the AX, it is output (S20).

[0024]

As described in the foregoing, according to the form missing numbers automatic notification system of the present invention, automatically checks the serial number of the form in startup timing set, force that sets the transmission loss and the like
Since the notification is automatically made to the sales office at the timing of the operation, the following effects can be obtained. That is, the confirmation of the form serial number at the district center or the like which performs character recognition and the instruction to the branch office or the like can be automated, so that the missing number notification work at the district center or the like does not burden the operator. Also, the earth
Missing number and unprocessed items repeated before the end of business at the ward center
Since the number is notified accurately and promptly, time is
It is possible to quickly and accurately grasp the unprocessed form and execute the business accurately and quickly .

[Brief description of the drawings]

FIG. 1 is an overall configuration diagram of a system to which a system of the present invention is applied.

FIG. 2 is an overall configuration diagram of a conventional FAX-OCR system.

FIG. 3 is an explanatory diagram of a conventional facsimile transmission procedure.

FIG. 4 is a diagram showing an example of a form.

FIG. 5 is a view showing an example of a conventional form display display.

FIG. 6 is an explanatory diagram of a conventional FAX retransmission procedure.

FIG. 7 is a diagram showing a display example of a conventional processing status display.

FIG. 8 is an explanatory diagram of a FAX retransmission procedure according to the method of the present invention.

FIG. 9 is a diagram showing an example of a missing number notification form according to the present invention.

FIG. 10 is a diagram showing another example of the missing number notification form according to the present invention.

FIG. 11 is a flowchart illustrating a missing number automatic notification procedure according to the method of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Serial number check means 2 Missing number notification means 4 FCU 5 Image data storage means 6 MCU 7 Recognition device 10, 20, 30 Branch office 40 District center

 ──────────────────────────────────────────────────続 き Continuation of front page (72) Inventor Keiji Aihara 1-7-12 Toranomon, Minato-ku, Tokyo Oki Electric Industry Co., Ltd. (56) Reference JP-A-3-26169 (JP, A) JP JP-A-64-89639 (JP, A) JP-A-61-225947 (JP, A) JP-A-2-161840 (JP, A)

Claims (4)

(57) [Claims] 1. An image data storage means for storing image data of a form sequentially transmitted by facsimile with a continuous transmission serial number, and a transmission serial number on the form image is read for each form at a set start timing and transmitted. and serial number checking means for detecting whether the missing number of the serial number is generated, activated and set the number of the form which is untreated prior to the missing number and serial number determined detected by the serial number checking means Timing
Form missing number automatic notification system, characterized in that comprising a missing number notifying means for automatically notifies the facsimile transmission source in ring. 2. The form missing number automatic unit according to claim 1, wherein said missing number notifying means automatically notifies the missing number and the number of unprocessed forms before the serial number is determined at a predetermined time set in advance. Notification method. 3. The missing number notifying means automatically notifies the missing number and the number of unprocessed forms when the number of missing numbers of the form exceeds a predetermined number. The form missing number automatic notification method described in 1. Wherein said missing numbers notifying means missing number in response to a command
2. The form missing number automatic notification method according to claim 1, wherein the number of unprocessed forms is notified.