JP2785549B2 - Vending machine system - Google Patents

Vending machine system

Info

Publication number
JP2785549B2
JP2785549B2 JP3280999A JP28099991A JP2785549B2 JP 2785549 B2 JP2785549 B2 JP 2785549B2 JP 3280999 A JP3280999 A JP 3280999A JP 28099991 A JP28099991 A JP 28099991A JP 2785549 B2 JP2785549 B2 JP 2785549B2
Authority
JP
Japan
Prior art keywords
vending machine
unit
terminal
user
card
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
JP3280999A
Other languages
Japanese (ja)
Other versions
JPH05120525A (en
Inventor
敏郎 戸住
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
Nippon Electric Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nippon Electric Co Ltd filed Critical Nippon Electric Co Ltd
Priority to JP3280999A priority Critical patent/JP2785549B2/en
Publication of JPH05120525A publication Critical patent/JPH05120525A/en
Application granted granted Critical
Publication of JP2785549B2 publication Critical patent/JP2785549B2/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

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  • Control Of Vending Devices And Auxiliary Devices For Vending Devices (AREA)

Description

【発明の詳細な説明】DETAILED DESCRIPTION OF THE INVENTION

【0001】[0001]

【産業上の利用分野】本発明は自動販売機に関する。The present invention relates to vending machines.

【0002】[0002]

【従来の技術】従来の自動販売機は、それぞれ単独でリ
アルタイムの動作を行い、現金、即、物品受け渡しの形
式をとっていた。また、物品の管理も巡回者を介して行
なわれ、情報の収集も巡回者の報告によって把握されて
いた。
2. Description of the Related Art Conventional vending machines independently operate in real time, and take the form of cash, immediate delivery of goods. In addition, the management of articles is also performed through the patrolers, and the collection of information is also grasped by reports of the patrolers.

【0003】[0003]

【発明が解決しようとする課題】この従来の自動販売機
では、ユーザによっては、自動販売機のところへ行かな
いと商品の種類、有無等の状態、扱える金種、カード類
がわからず、また、業者にとっては、物品の管理も巡回
者を介して商品の補給、釣銭補充、集金等を行なってい
たため、リアルタイムでの管理ができず、必ず一定の期
間をおいて、物品の補給、売上げ状況等を調べなければ
ならないという問題点があった。
In this conventional vending machine, depending on the user, unless the user goes to the vending machine, the type of the product, the state such as the presence or absence, the denominations that can be handled, and cards cannot be known. However, for the traders, the supply of goods, replenishment of change, collection of money, etc. were also carried out through the patrol person, so real-time management was not possible, and the supply and sales of goods were always performed after a certain period of time. And so on.

【0004】本発明の目的はユーザが自動販売機に通信
回線を介して任意に交信して当該自動販売機の情報を聞
き、予約でき、業者は各自動販売機の各種情報を周期的
および随時収集し、緊急事態にも対応できる自動販売機
と自動販売機システムを提供することである。
[0004] An object of the present invention is to allow a user to arbitrarily communicate with a vending machine via a communication line to listen to information on the vending machine and make a reservation. The purpose is to provide a vending machine and a vending machine system that can collect and respond to emergencies.

【0005】[0005]

【課題を解決するための手段】本発明の自動販売機は、
通信可能な系統のネットワークに接続され、ユーザ端末
および業者端末との間の交信を行う送受信部と、受信デ
ータおよび機内情報を格納する記憶部と、販売用の商品
の在庫数を管理する在庫管理部と、入金クレジットカー
ドおよびプリペイドカードを含むカード類を識別して商
品および釣銭を取り出し口へ送出する実働部と、受信し
たデータを判別して記憶部に格納し、予約者の購入に対
し記憶部に格納されているデータを読みだして在庫管理
部のファイルと照合・検索し、実働部の処理を指示し、
障害および商品、釣銭の補給警報を送出する制御部を有
する。
The vending machine of the present invention comprises:
A transmission / reception unit that is connected to a communicable network and communicates with a user terminal and a trader terminal, a storage unit that stores received data and in-flight information, and an inventory management that manages the number of stocked products for sale Unit, a working unit that identifies cards including a deposit credit card and a prepaid card, and sends out goods and change to an outlet, and discriminates received data and stores it in a storage unit. Read out the data stored in the department, collate and search with the file of the inventory management department, instruct the processing of the working department,
It has a control unit that sends an alarm for replenishment of obstacles, commodities, and change.

【0006】また、本発明の自動販売機システムは、少
なくとも1つの自動販売機と、自動販売機から商品を購
入するユーザが自動販売機と交信するユーザ側に設けら
れているユーザ端末と、各自動販売機を管理する業者側
に設けられ、各自動販売機との間を接続する通信回線を
介して各自動販売機と交信する業者端末とカード類の決
済のための金融機関の端末とからなり、自動販売機は、
ユーザ端末および業者端末との間の交信を行なう送受信
部と、受信データおよび機内情報を格納する記憶部と、
販売用の商品の在庫数を管理する在庫管理部と、入金ク
レジットカードおよびプリペイドカートを含むカード類
を鑑別して商品および釣銭を取り出し口へ送出する実働
部と、受信したデータを判別して記憶部に格納し、予約
者の購入に対し記憶部に格納されているデータを読み出
して在庫管理部のファイルと商号・検索し、実働部の処
理を指示し、障害および商品、釣銭の補給警報を送出す
る制御部を有し、ユーザ端末は、通信可能な系統のネッ
トワークの通信回線を介して自動販売機の送受信部と接
続され、自動販売機の在庫商品と問い合わせ、および有
効なカード類の問い合わせの入力と、それらの入力に対
する自動販売機からの回答を受信し、特定したカードに
よる購入予約に入力を可能とする端末機であり、業者端
末は、各自動販売機と通信回線を介して接続されている
通信制御部と、各自動販売機の情報を収集し、情報処理
を行なう情報処理部と、各種警報を表示処理を行なう警
報処理部と、カード類の使用処理を行なうカード処理部
を有している。
Further, the vending machine system of the present invention comprises at least one vending machine, a user terminal provided on a user side where a user who purchases a product from the vending machine communicates with the vending machine, and It is provided on the side of the vending machine management company and communicates with each vending machine via a communication line connecting with each vending machine and from the terminal of the financial institution for settlement of cards etc. And vending machines
A transmitting and receiving unit for performing communication between a user terminal and a trader terminal, a storage unit for storing received data and in-flight information,
An inventory management unit that manages the number of stocked products for sale, a working unit that discriminates cards including a deposit credit card and a prepaid cart and sends out products and change to an outlet, and discriminates and stores received data. The data is stored in the storage unit, and the data stored in the storage unit is read out for the purchaser's purchase, and the file and trade name of the inventory management unit are searched and searched, and the processing of the working unit is instructed. The user terminal is connected to the transmission / reception unit of the vending machine via a communication line of a communicable system network, and inquires about stock items of the vending machine, and inquiry of valid cards and the like. Is a terminal that receives the input from the vending machine and the answer to the input from the vending machine, and enables the user to input the purchase reservation using the specified card. A communication control unit connected to the vending machine via a communication line, an information processing unit for collecting and processing information of each vending machine, an alarm processing unit for displaying various alarms, and use of cards and the like It has a card processing unit for performing processing.

【0007】また、上記の自動販売機システムのユーザ
端末と、自動販売機の送受信部と、業者端末がモデムを
介して通信回線に接続されるパーソナルコンピュータで
あるものも含まれる。
[0007] Further, a user terminal of the above-mentioned vending machine system, a transmission / reception unit of the vending machine, and a personal computer in which a dealer terminal is connected to a communication line via a modem are also included.

【0008】[0008]

【作用】ユーザが自動販売機と交信可能なユーザ端末を
有し、自動販売機の管理者が各自動販売機と交信可能な
業者端末を有するのでユーザは随時自動販売機に商品の
有無を検出して予約購入ができ、業者は周期的および随
時各自動販売機の現在情報を収集でき、また緊急事態を
リアルタイムに認識することができる。
Since the user has a user terminal that can communicate with the vending machine and the administrator of the vending machine has a dealer terminal that can communicate with each vending machine, the user can detect the presence or absence of the product in the vending machine at any time. The vending machine can periodically and at any time collect current information of each vending machine, and can recognize an emergency in real time.

【0009】[0009]

【実施例】次に本発明の実施例について図面を参照して
説明する。
Next, an embodiment of the present invention will be described with reference to the drawings.

【0010】図1は本発明の自動販売機が使用された自
動販売機システムの一実施例の構成図、図2は図1に示
す自動販売機1のブロック図である。
FIG. 1 is a block diagram of an embodiment of a vending machine system using the vending machine of the present invention, and FIG. 2 is a block diagram of the vending machine 1 shown in FIG.

【0011】この自動販売機システムは、ユーザ端末7
と、自動販売機1と、業者端末8とからなり接続可能な
ネットワークに含まれ、さらに、クレジットカード、プ
リペイドカード等の使用の処理のため、業者端末8から
金融端末91 、92 、〜、9 n へのアクセスが行なわれ
る構成を有している。自動販売機1はユーザ端末7およ
び業者端末8と通信回線を介して接続され、交信を行な
う送受信部3と、受信したデータのうち格納すべきデー
タおよび機内現況を表わすデータ等が格納される記憶部
4と、販売する商品の種類別在庫数を算定して記憶部4
へ格納する在庫管理部5と、入金クレジットカード、お
よびプリペイドカードを含むカード類を鑑別し、販売の
可、不可の判定および釣銭の処理を行ない、商品を取り
出し口へ放出し、あるいは釣銭を釣銭取り出し口へ放出
し、入金処理、およびカードの種類および識別番号、金
融機関名と引き落し額業者端末へ出力する実働部6と、
受信したデータを判別して記憶部4に格納し、記憶部に
格納されているデータを読み出して在庫管理部のファイ
ルと照合・検索し、実働部の処理を指示し、機内の障害
および商品補給、警報を送出する制御部2を有する。ユ
ーザ端末7は、通信可能な系統のネットワークの通信回
線を介して自動販売機1にアクセス可能であり、キーボ
ードの操作により商品および使用可能なカードの情報の
問い合わせ、およびカードによる購入予約が可能な端末
である。業者端末8は、各自動販売機1と通信回線を介
して接続されている通信制御部と、各自動販売機の情報
を収集し、情報処理を行なう情報処理部と、各種警報の
表示処理を行なう警報処理部と、カードの使用処理を行
なうカード処理部を有する。
This vending machine system has a user terminal 7
And a vending machine 1 and a trader terminal 8 and are connectable.
Network, plus credit cards,
From the dealer terminal 8 to process the use of a repaid card, etc.
Financial terminal 91 , 9Two , ~, 9 n Access is made to
Configuration. The vending machine 1 has a user terminal 7 and
And is connected via a communication line to the
Transmitting and receiving unit 3 and data to be stored among the received data.
Storage unit that stores data and data indicating the current status of the cabin
4 and the number of stocks for each type of product to be sold is calculated and stored in the storage unit 4
Inventory management unit 5 and credit card payment
And cards, including prepaid cards,
After determining whether or not the goods are acceptable,
Release to the outlet, or release change to the change outlet
And payment processing, and card type and identification number, gold
A working unit 6 that outputs the name of the financial institution and the debit amount to the terminal;
The received data is determined, stored in the storage unit 4, and stored in the storage unit.
The stored data is read out and the inventory management
Collation / search with the file, instruct the processing of the working part,
And a control unit 2 for supplying goods and sending an alarm. You
The user terminal 7 communicates with a network of a communicable system.
Vending machine 1 can be accessed via the
Card information and information on available cards
Terminals that can be used for inquiries and purchase reservations by card
It is. The dealer terminal 8 communicates with each vending machine 1 via a communication line.
Communication control section and information on each vending machine
Information processing unit that collects
An alarm processing unit that performs display processing and a card use process
It has a card processing unit.

【0012】次に、本実施例の動作について説明する。Next, the operation of this embodiment will be described.

【0013】まず、ユーザがユーザ端末7から最寄りの
自動販売機1を呼び出す。呼び出された自動販売機1か
ら案内画面が入力され、ユーザが商品と予約数量と、使
用カードを指定する。
First, a user calls the nearest vending machine 1 from the user terminal 7. A guidance screen is input from the called vending machine 1, and the user specifies a product, a reservation quantity, and a card to be used.

【0014】この指定により自動販売機1は商品名と予
約数量と使用カードおよび取扱金融機関名、カード番号
を制御部2によって記憶部4に格納する。その後、他の
客によって同一商品が購入される場合、予約数量を残し
てする。予約者が予約した自動販売機1に指定したカー
ドを差し込むと、実働部6のカードリーダーによって読
み取られ、制御部2によって記憶部4のデータと照合さ
れ、該当するものがあった場合、実働部6によって商品
が放出され、同時に当該カード名と金融機関名と番号が
送受部3を介して業者端末8に転送される。業者端末8
は、カード処理部により該当する金融機関の金融端末9
1 にデータを送出して引き落し類の振替処理を要求す
る。
According to this designation, the vending machine 1 stores the product name, the reservation quantity, the card used, the name of the handling financial institution, and the card number in the storage unit 4 by the control unit 2. Thereafter, when the same product is purchased by another customer, the reserved quantity is left. When the designated card is inserted into the vending machine 1 reserved by the reservation person, the card is read by the card reader of the working unit 6 and is compared with the data in the storage unit 4 by the control unit 2. The card name, financial institution name and number are transferred to the trader terminal 8 via the sending / receiving section 3 at the same time. Trader terminal 8
Is the financial terminal 9 of the corresponding financial institution by the card processing unit.
Send data to 1 and request transfer processing for withdrawals.

【0015】また、業者端末8は一定の時間例えば午前
6時、12時、午後6時から各自動販売機の商品別残
数、釣銭残数等のデータを、データ収集信号を送信して
収集し、一覧表を出力する。また、商品、釣銭の残数が
予約数を除いて所定の数値に達した自動販売機1から補
給警報が転送されると警報処理部が要求する自動販売機
番号と、要補給品を表示する。障害警報の場合も同様で
ある。
Further, the dealer terminal 8 collects data such as the number of remaining goods for each vending machine, the number of change remaining, and the like by transmitting a data collection signal from a predetermined time, for example, 6:00, 12:00, and 6:00 pm. And output a list. Also, when a supply alarm is transferred from the vending machine 1 in which the remaining number of goods and change reaches a predetermined value excluding the number of reservations, the vending machine number requested by the alarm processing unit and the necessary supplies are displayed. . The same applies to a fault alarm.

【0016】[0016]

【発明の効果】以上説明したように本発明は、ユーザ側
では、オンライン上で物品の情報、金銭の払出し方法の
照会、物品の予約購入ができ、業者側では直接、自動販
売機の場所へ行かなくても、自動販売機の状態が把握で
き、また、物品の補給警報により、遅滞無く予備補給が
行なえるので、自動販売機への物品納入不足で買えない
等の苦情の緩和ができる等の効率化が図れる。
As described above, according to the present invention, the user can inquire about the article information, the method of paying out money, and make a reservation purchase of the article online, and the dealer can directly go to the location of the vending machine. Even if you do not go, you can grasp the state of the vending machine, and with the replenishment alarm of goods, you can perform spare replenishment without delay, so you can ease complaints such as shortage of goods due to insufficient delivery of goods to the vending machine etc. Efficiency can be improved.

【図面の簡単な説明】[Brief description of the drawings]

【図1】本発明の自動販売機システムの一実施例の構成
図である。
FIG. 1 is a configuration diagram of an embodiment of a vending machine system according to the present invention.

【図2】図1に示す自動販売機1のブロック図である。FIG. 2 is a block diagram of the vending machine 1 shown in FIG.

【符号の説明】[Explanation of symbols]

1 自動販売機 2 制御部 3 送受信部 4 記憶部 5 在庫管理部 6 実働部 7 ユーザ端末 8 業者端末 9 金融端末 DESCRIPTION OF SYMBOLS 1 Vending machine 2 Control part 3 Transmission / reception part 4 Storage part 5 Inventory management part 6 Working part 7 User terminal 8 Trader terminal 9 Financial terminal

Claims (2)

(57)【特許請求の範囲】(57) [Claims] 【請求項1】 少なくとも1つの自動販売機と、自動販
売機から商品を購入するユーザが自動販売機と交信する
ユーザ側に設けられているユーザ端末と、各自動販売機
を管理する業者側に設けられ、各自動販売機との間を接
続する通信回線を介して各自動販売機と交信する業者端
末と、カード決裁のための金融機関の端末を含む自動販
売機システムであって、 自動販売機は、通信可能な系統のネットワークに接続さ
れ、ユーザ端末および業者端末との間の交信を行う送受
信部と、受信データおよび機内情報が格納される記憶部
と、販売用の商品の在庫数を管理する在庫管理部と、入
金プリペイドカードおよびクレジットカード類を鑑別し
て商品および釣銭を取り出し口へ送出する実働部と、受
信したデータを判別して記憶部に格納し、予約者の購入
に対し記憶部に格納されているデータを読み出して在庫
管理部のファイルと照合・検索し、実働部の処理を指示
し、障害および商品・釣銭の補給・警報を送出する制御
部とを有し、 ユーザ端末は、通信可能な系統のネットワークの通信回
線を介して前記自動販売機の送受信部と接続され、前記
自動販売機の在庫商品の問い合わせ、および使用可能な
カード類の問い合わせを含むデータの入力と、それらの
入力に対する前記自動販売機からの回答を受診し、特定
したカードによる購入予約の入力を可能とする端末機で
あり、 業者端末は、各自動販売機と通信回線を介して接続され
ている通信制御部と、各自動販売機の情報を収集し、情
報処理を行なう情報処理部と、各種警報表示処理を行な
う警報処理部と、カード類の使用処理を行なうカード処
理部を有する端末機である自動販売機システム。
At least one vending machine, a user terminal provided on a user side where a user who purchases a product from the vending machine communicates with the vending machine, and a trader managing each vending machine are provided. A vending machine system including a dealer terminal that communicates with each vending machine through a communication line that connects the vending machine and a terminal of a financial institution for card approval. Connected to a network that can communicate.
Communication between the user terminal and the trader terminal
Communication unit and storage unit for storing received data and in-flight information
And an inventory management unit that manages the number of items in stock for sale.
Identify gold prepaid cards and credit cards
A working unit for sending goods and change to the take-out port,
Discriminates the received data, stores it in the storage unit, and purchases the reservation
Read the data stored in the storage unit for inventory
Compares / searches with the file of the management department and instructs the processing of the working department
Control to send a warning, supply of goods, change, and alarm
Unit, the user terminal is connected to the transmitting and receiving unit of the vending machine via a communication line of a communicable system network, inquiry of the inventory of the vending machine, and of the usable cards It is a terminal that receives data input including inquiries and answers to the input from the vending machine, and enables the user to input a purchase reservation using the specified card.The dealer terminal communicates with each vending machine. A communication control unit connected via a line, an information processing unit that collects information of each vending machine and performs information processing, an alarm processing unit that performs various alarm display processes, and performs a use process of cards and the like. A vending machine system which is a terminal having a card processing unit.
【請求項2】 ユーザ端末と、自動販売機の送受信部
と、業者端末がモデムを介して通信回線に接続されるパ
ーソナルコンピュータである請求項1記載の自動販売機
システム。
2. The vending machine system according to claim 1, wherein the user terminal, the transmission / reception unit of the vending machine, and the personal computer are personal computers connected to a communication line via a modem.
JP3280999A 1991-10-28 1991-10-28 Vending machine system Expired - Fee Related JP2785549B2 (en)

Priority Applications (1)

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JP3280999A JP2785549B2 (en) 1991-10-28 1991-10-28 Vending machine system

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Application Number Priority Date Filing Date Title
JP3280999A JP2785549B2 (en) 1991-10-28 1991-10-28 Vending machine system

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JPH05120525A JPH05120525A (en) 1993-05-18
JP2785549B2 true JP2785549B2 (en) 1998-08-13

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Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB9416030D0 (en) * 1994-08-09 1994-09-28 Durand Ltd Dispenser for deodorants or the like
US6021394A (en) * 1995-12-27 2000-02-01 Sanyo Electric Co., Ltd. Sales management method in automatic vending machine
JP2000149106A (en) * 1998-11-12 2000-05-30 Fuji Electric Co Ltd Automatic vending machine having server function
JP2000149104A (en) * 1998-11-12 2000-05-30 Fuji Electric Co Ltd Automatic vending machine with information collection function and its system
CN100428763C (en) * 2000-05-26 2008-10-22 松下电工株式会社 Method, system and terminal for providing specfic user with clients' information by communication network

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2598975B2 (en) * 1988-08-10 1997-04-09 三洋電機株式会社 Card vending machine system
JP2744460B2 (en) * 1989-03-17 1998-04-28 日本電信電話株式会社 Communication store system and unmanned store equipment

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JPH05120525A (en) 1993-05-18

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