JP2024076428A - Information processing device, method for processing information, and storage device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To correctly relate a delivered item and a storage device storing the item to each other.

SOLUTION: An information processing device 1 includes: a storage information acquisition unit 131 for acquiring stored item information showing at least one item stored in storage means and storage means identification information for identifying the storage means storing the item; an order specification unit 132 for specifying an order of the item stored in the storage means on the basis of the item shown by the stored item information; and a relating unit 133 for storing the order identification information for the order specified by the order specification unit 132 and the storage means identification information in relation to each other in a storage unit 12.

SELECTED DRAWING: Figure 3

COPYRIGHT: (C)2024,JPO&INPIT

Description

The present invention relates to an information processing device, an information processing method, and a storage device.

Storage devices for storing products that could not be delivered are known (see, for example, Patent Document 1).

JP 2017-162503 A

In conventional technology, when storing an item, the delivery person registers the storage device in which the ordered item is to be stored, but there have been cases where the delivery person registers the wrong storage device.

The present invention was made in consideration of these points, and aims to make it possible to associate delivered goods with the storage device in which the goods are stored without the delivery person having to register them.

The information processing device of the first aspect of the present invention includes a storage information acquisition unit that acquires stored product information indicating one or more products stored in a storage means and storage means identification information that identifies the storage means in which the products are stored, an order identification unit that identifies an order corresponding to the product stored in the storage means based on the product indicated by the stored product information, and an association unit that associates the order identification information corresponding to the order identified by the order identification unit with the storage means identification information and stores them in a memory unit.

The system further includes a storage unit that stores order information that associates order identification information for identifying an order received from a user, one or more ordered products, and delivery person identification information that indicates a delivery person who will deliver the one or more ordered products, and further includes a delivery person information acquisition unit that acquires delivery person identification information for identifying a delivery person who has stored the products in the storage means, and the order identification unit may identify the order identification information of an order that corresponds in the order information to the product indicated by the stored product information and the delivery person identification information.

The system further includes an imaging data acquisition unit that acquires image data of the products stored in the storage means, and a generation unit that generates the stored product information based on the image data, and the order identification unit may identify order identification information indicating an order in the order information stored in the memory unit that (1) includes one or more products indicated by the stored product information, and (2) matches the delivery person identification information acquired by the delivery person information acquisition unit.

The storage device further includes a feature acquisition unit that acquires feature information indicating image features extracted from image data of the product stored in the storage means, and a generation unit that generates the stored product information based on the image features indicated by the feature information, and the order identification unit may identify order identification information indicating an order in the order information stored in the storage unit that (1) includes one or more products indicated by the stored product information, and (2) matches the delivery person identification information acquired by the delivery person information acquisition unit.

The system may further include a notification unit that notifies a delivery person identified by the delivery person identification information of predetermined information when the order identification unit cannot uniquely identify the order identification information based on one or more products indicated by the stored product information and the delivery person identification information acquired by the delivery person information acquisition unit.

The system further includes a reception unit that receives an order including a product and a delivery destination indicating the destination to which the product is to be delivered, a delivery person determination unit that determines a delivery person to deliver the received order, and a storage unit that stores order information that associates order identification information, the product and delivery destination received by the reception unit, and delivery person identification information indicating the delivery person determined by the delivery person determination unit, and the order identification unit may identify, in the order information stored in the storage unit, order identification information indicating an order that (1) includes one or more products indicated by the stored product information and (2) matches the delivery person identification information acquired by the delivery person information acquisition unit.

The storage unit may store the order information further associated with a completed flag indicating whether delivery has been completed, and the delivery person determination unit may determine, as a delivery person to deliver the accepted order, a delivery person different from the delivery person identified by delivery person identification information associated with an undelivered order that contains an item that is the same as or similar to an item included in the order accepted by the acceptance unit.

The information processing method of the second aspect of the present invention includes the steps of acquiring stored product information indicating one or more products stored in a storage means and storage means identification information identifying the storage means in which the products are stored, which are executed by a computer, identifying an order corresponding to the product stored in the storage means based on the product indicated by the stored product information, and storing in a storage unit, in association with the order identification information corresponding to the order identified in the order identification step, and the storage means identification information.

The storage device of the third aspect of the present invention includes a storage means for storing products, a generation unit for recognizing one or more products stored in the storage means and generating stored product information indicating the one or more products stored in the storage means, an order identification unit for identifying an order corresponding to the product stored in the storage means based on the product indicated by the stored product information, and an association unit for associating order identification information corresponding to the order identified by the order identification unit with storage means identification information indicating the storage means in which the product is stored, and storing the associated information in a memory unit.

The present invention has the effect of enabling the correct correspondence between delivered products and the storage device in which the products are stored.

1 is a diagram illustrating an overview of an information processing system S according to an embodiment. FIG. 2 is a diagram illustrating an overview of processing in an information processing system S according to an embodiment. 1 is a block diagram showing a configuration of an information processing device 1. FIG. 4 is a diagram showing an example of a data structure of order information stored in a storage unit 12. FIG. FIG. 11 is a diagram illustrating a process in which the order identifying unit 132 identifies an order. 4 is a diagram showing an example of a data structure of product information stored in a storage unit 12. FIG. 4 is a flowchart showing a process flow in the information processing device 1. FIG. 13 is a block diagram showing a configuration of an information processing device 1A according to a modified example. FIG. 11 is a block diagram showing the configuration of a storage device 2A according to a second embodiment.

First Embodiment
[Overview of Information Processing System S]
1 and 2 are diagrams illustrating an overview of an information processing system S according to an embodiment. The information processing system S is a system for accepting purchases of products from a user U and providing a service of delivering the products accepted from the user U to a predetermined location. The information processing system S includes an information processing device 1, a plurality of storage devices 2, and a plurality of information terminals 3.

The information processing device 1 accepts an application for delivery of a product from a user U, and assigns a delivery person D to purchase and deliver the ordered product. The information processing device 1 is also a device that identifies an order corresponding to a product stored in the storage device 2 based on information acquired from the storage device 2, and notifies the user U of the storage device 2 in which the ordered product is stored. The information processing device 1 is, for example, a server.

The storage device 2 is a device for storing delivered goods. One example of the storage device 2 is a parcel locker. The storage device 2 has one or more lockable storage areas (hereinafter also referred to as storage means). Each storage area is managed by a storage means ID (Identification) (also referred to as "storage means identification information"). Each storage device 2 has a delivery person recognition means, a storage means, and a detection means. The delivery person recognition means recognizes a delivery person D who stores goods in the storage device 2. The delivery person recognition means is, for example, an IC card reader for reading a delivery person ID from an IC card held by the delivery person D. The storage means is an area for storing goods. The storage means has a detection means for detecting goods stored in the storage area. The detection means is, for example, an RFID (Radio Frequency Identification) reader. The detection means may be an imaging device. The storage device 2 transmits information generated by the detection means to the information processing device 1. The delivery person recognition means may recognize delivery person D by reading a QR code indicating a delivery person ID presented by the delivery person, or may recognize delivery person D by acquiring an access key transmitted to the information terminal 3D used by the delivery person.

Although not shown in FIG. 1, the information processing system S has multiple storage devices 2 installed in various locations. The delivery person D stores the product in a storage device 2 close to the delivery point desired by the user U.

The information terminal 3 is a smartphone, tablet, or personal computer used by the user U or the delivery person D. The information terminal 3U used by the user U transmits the ordered product and the desired location for receiving the product to the information processing device 1, and receives information about the storage device 2 where the product is stored from the information processing device 1. The information terminal 3D used by the delivery person D receives instructions regarding delivery from the information processing device 1.

The following describes an overview of the services provided by the information processing system S. In Fig. 1, solid lines indicate the flow of information, and dashed lines indicate the movement of people and things. A user U operates an information terminal 3U to apply for product delivery. The information terminal 3U, which has accepted the user U's operation, transmits an application for product delivery to the information processing device 1 ((1) in Fig. 1). The application for product delivery includes information indicating the product to be purchased, as well as the desired location (hereinafter referred to as desired delivery location) and time (hereinafter referred to as desired delivery time) for receiving the product.

The information processing device 1 determines a delivery person D who will deliver the product based on the received application ((2) in FIG. 1). The information processing device 1 may further determine a storage device 2 to which the product will be delivered based on the desired delivery location and desired delivery time. The information processing device 1 transmits a delivery instruction to the information terminal 3D of the determined delivery person D ((3) in FIG. 1). The delivery instruction includes the product to be purchased, the desired delivery location, and the desired delivery time. The delivery instruction may include information indicating the storage device 2 determined by the information processing device 1.

Delivery person D purchases the instructed product ((a) in FIG. 1), delivers the purchased product to storage device 2, and stores the product in storage device 2 ((b) in FIG. 1). Storage device 2 detects the product stored in storage device 2 and generates stored product information. As an example, storage device 2 uses an RFID reader to read an RFID tag that stores information indicating the product attached to the product (e.g., a product ID), and generates stored product information. Storage device 2 transmits the generated stored product information and a storage means ID indicating the storage means in which the product was stored to information processing device 1 ((4) in FIG. 1).

The information processing device 1 identifies the accepted order based on the acquired stored product information ((5) in FIG. 1). Specifically, the information processing device 1 identifies, from among the accepted orders, an order that includes a combination of products included in the acquired stored product information. The information processing device 1 may also acquire the delivery person ID acquired by the storage device 2, and identify the order based on the stored product information and the delivery person ID.

The information processing device 1 stores the identified order and the acquired storage means ID in association with each other, and notifies the information terminal 3U of the user U who ordered the stored product of the storage means ID in which the product is stored ((6) in FIG. 1). By configuring the information processing system S in this way, the delivered product can be correctly associated with the storage device 2 in which the product is stored.

In the above example, the storage device 2 identifies the stored products and transmits the identified products to the information processing device 1, but the method of identifying the products is not limited to this. For example, the storage device 2 may capture images of the stored products and transmit the generated image data to the information processing device 1, and the information processing device 1 may identify the products that appear as subjects in the acquired image data by image analysis. This example will be described with reference to FIG. 2.

The information processing device 1 acquires the storage means ID and image data ((1) in FIG. 2). The image data is generated by imaging means installed in the storage device 2 capturing an image of the stored product. The information processing device 1 identifies the product stored in the storage means based on the acquired image data using a known image analysis process ((2) in FIG. 2).

The information processing device 1 identifies an order based on the identified product ((3) in FIG. 2). The information processing device 1 associates the identified order with a storage means ID indicating the storage means in which the product is stored ((4) in FIG. 2). The information processing device 1 notifies the information terminal 3 of the user U who ordered the product of the storage means ID indicating the storage means in which the ordered product is stored ((5) in FIG. 2).

In the above explanation, an example was given in which delivery person D purchases the specified product and delivers the purchased product to storage device 2, but delivery person D may also obtain the specified product from products stocked in a warehouse or the like and deliver it to storage device 2.

[Configuration of information processing device 1]
3 is a block diagram showing the configuration of the information processing device 1. The information processing device 1 has a communication unit 11, a storage unit 12, and a control unit 13. The control unit 13 has a storage information acquisition unit 131, an order identification unit 132, an association unit 133, a delivery person information acquisition unit 134, an imaging data acquisition unit 135, a generation unit 136, a reception unit 137, a delivery person determination unit 138, and a notification unit 139.

The communication unit 11 is a communication interface for transmitting and receiving data to and from other devices via a network. The storage unit 12 is a storage medium including a ROM (Read Only Memory), a RAM (Random Access Memory), an SSD (Solid State Drive), a hard disk drive, etc. The storage unit 12 pre-stores the programs to be executed by the control unit 13.

The memory unit 12 stores order information that associates order identification information (also called "order ID") for identifying an order received from a user U, one or more ordered items, and a delivery person ID that indicates a delivery person D who will deliver the one or more ordered items. Figure 4 is a diagram showing an example of the data structure of order information stored in the memory unit 12. The order information includes "received order information" and "delivery information." "Received order information" is information that indicates the order details entered by the person ordering the item when placing an order. "Delivery information" is information that indicates the status of delivery.

"Received order information" includes an "order ID", an "orderer ID", multiple "products" (product 1 and product 2), a "desired pick-up location", and a "scheduled pick-up time". "Order ID" is an ID that identifies the order. "Orderer ID" is an ID that indicates the user U who placed the order. "Product" indicates the received product. "Product" has a "product ID" and a "quantity". "Product" may contain information on multiple products. "Desired pick-up location" indicates the location where the user U who placed the order wishes to pick up the product. "Scheduled pick-up time" indicates the time at which the user U who placed the order wishes to pick up the product.

"Delivery information" includes "delivery person ID", "product acquisition flag", "storage means ID", and "delivery completion flag". "Delivery person ID" is an ID that indicates delivery person D who is responsible for delivering the order. "Product acquisition flag" is information that indicates whether the purchase or acquisition of the ordered product has been completed. "Storage means ID" is an ID that indicates the storage means in which the product is stored. "Delivery completion flag" is information that indicates whether delivery has been completed.

The control unit 13 is a processor such as a CPU (Central Processing Unit). By executing the programs stored in the memory unit 12, the control unit 13 functions as a storage information acquisition unit 131, an order identification unit 132, an association unit 133, a delivery person information acquisition unit 134, an image data acquisition unit 135, a generation unit 136, a reception unit 137, a delivery person determination unit 138, and a notification unit 139.

The storage information acquisition unit 131 acquires stored product information indicating one or more products stored in a storage means, and a storage means ID that identifies the storage means in which the products are stored. The stored product information includes product IDs of one or more stored products. The storage information acquisition unit 131 acquires the storage means ID from the storage device 2. As described below, the storage information acquisition unit 131 may acquire stored product information generated by the generation unit 136 based on image data acquired from the storage device 2.

The process of the order identification unit 132 identifying an order will be described with reference to FIG. 5. The order identification unit 132 identifies an order corresponding to a product stored in the storage means based on the product indicated by the stored product information. The order identification unit 132 searches the order information T stored in the memory unit 12 based on the product indicated by the stored product information D1, and identifies an order including the product indicated by the stored product information D1. In the example shown in FIG. 5(a), the order information T identifies an order including products "G001" and "G002" and having an "order ID" of "O001".

The associating unit 133 associates the order ID corresponding to the order identified by the order identifying unit 132 with the storage means ID and stores them in the memory unit 12. As an example, the storage means ID acquired by the storage information acquiring unit 131 is stored in the "storage means ID" of the information having the "order ID" corresponding to the order identified by the order identifying unit 132 in the order information shown in FIG. 4.

The notification unit 139 notifies the information terminal 3 of the user U who placed the order with the order ID identified by the order identification unit 132 of information indicating that the product ordered by the user U has been stored in the storage means indicated by the storage means ID acquired by the storage information acquisition unit 131.

By configuring the information processing device 1 in this manner, it is possible to correctly match the delivered product with the storage device 2 in which the product is stored.

When the same product is delivered at the same time, it may not be possible to uniquely identify the order based on the stored product information. Therefore, the information processing device 1 may be configured to identify the order based additionally on information about delivery person D. By configuring the information processing device 1 in this way, even when the same product is delivered at the same time, it is possible to identify the delivered order based on delivery person D.

The delivery person information acquisition unit 134 acquires a delivery person ID for identifying the delivery person D who has stored the product in the storage means. As an example, the storage device 2 authenticates the delivery person D who has stored the product in the storage device 2, and acquires the delivery person ID in the process of authenticating the delivery person D. For example, the storage device 2 reads information stored on an ID card owned by the delivery person D, and transmits the delivery person ID read from the ID card to the information processing device 1, and the delivery person information acquisition unit 134 acquires this.

The order identification unit 132 identifies the order ID of the order that corresponds in the order information to the product indicated by the stored product information and the delivery person ID. In the example shown in FIG. 5(b), the information processing device 1 has acquired "G002" as stored product information D2 and "D002" as the delivery person ID (D3). In the order information, the orders that include the product ID "G002" correspond to the order IDs "O001" and "O003". Of these, the order identification unit 132 identifies the order with the order ID "O003" as the order that further matches the delivery person ID "D002" as the order that corresponds to the acquired stored product information and delivery person ID.

By configuring the information processing device 1 in this manner, it is possible to identify the delivered order even when the same product is delivered at the same time. As a result, it becomes possible to deliver orders containing the same product at the same time, improving convenience for user U.

The order identification unit 132 may exclude products corresponding to orders that have already been delivered from the order search targets. A delivered order is an order for which the "delivery completion flag" in the order information shown in FIG. 4 has information "completed" stored. The order identification unit 132 may also limit the order search targets to orders for which the purchase or acquisition of the product has been completed. An order for which the purchase or acquisition of the product has been completed is an order for which the "product acquisition flag" in the order information shown in FIG. 4 has information "completed." By configuring the information processing device 1 in this way, it becomes possible to identify the order to be delivered even if the same product has been delivered in the past or if the same product is scheduled to be delivered for another order.

[Identification based on image data]
The information processing device 1 may be configured to acquire image data of an image of a product stored in the storage device 2, identify the product based on the acquired image data, and identify the order.

The imaging data acquisition unit 135 acquires image data of the products stored in the storage means. Specifically, the storage device 2 is equipped with imaging means for imaging the products stored in the storage device 2. The storage device 2 then images the stored products and generates image data. The storage device 2 transmits the generated image data to the information processing device 1, and the imaging data acquisition unit 135 acquires it.

The generation unit 136 generates stored product information based on the image data. The generation unit 136 performs image recognition on the image data acquired by the imaging data acquisition unit 135 using known image recognition technology, and identifies products that are included as subjects in the image data. The generation unit 136 generates stored product information indicating the identified products, and outputs it to the storage information acquisition unit 131.

The order identification unit 132 identifies, in the order information stored in the memory unit 12, an order ID indicating an order that (1) includes one or more products indicated by the stored product information and (2) matches a delivery person ID acquired by the delivery person information acquisition unit 134.

By configuring the information processing device 1 in this manner, it becomes possible to identify products based on the acquired image data, and it becomes possible to identify products and associate the delivered order with the storage means in which the products are stored, without the need to take measures such as attaching an RFID tag to the product.

However, when generating stored product information based on image data, the stored product information may not include all of the products stored in the storage device 2, for example, when the image data is not captured so as to capture all of the products stored in the storage device 2. As a result, it may not be possible to uniquely identify an order based on the stored product information. In such a case, the information processing device 1 may be configured to store the products in the storage device so that the products can be identified, and to notify the delivery person D that the order could not be identified so that the identification process can be repeated.

If the order identification unit 132 cannot uniquely identify the order ID based on one or more products indicated in the stored product information and the delivery person ID acquired by the delivery person information acquisition unit 134, it notifies the delivery person D indicated by the delivery person ID of specified information. As an example, when the order identification unit 132 searches for order information stored in the memory unit 12 based on one or more products indicated in the stored product information and the delivery person ID and extracts two or more orders corresponding to the stored product information and the delivery person ID, it notifies the information terminal 3 of the delivery person D indicated by the delivery person ID of the specified information. The specified information is, for example, a message indicating that the product could not be uniquely identified and instructing the delivery person D to try storing the product again.

By configuring the information processing device 1 in this manner, if an order cannot be uniquely identified based on stored product information, etc., the delivery person D can be notified of this and instructed to store the product again so that the product is captured in the image data.

[Decision of Delivery Person D]
The service can be provided smoothly by assigning the most suitable delivery person D when an order is received. In this case, the storage unit 12 stores delivery person status information indicating whether each of one or more delivery persons D is available for delivery. The delivery person status information may further be associated with the location of the delivery person D and the order ID of the order assigned to the delivery person D.

The reception unit 137 receives an order that includes a product and a delivery address indicating the address to which the product is to be delivered. The reception unit 137 displays a screen for receiving product orders on the information terminal 3 of the user U. The user U inputs information such as the product to be ordered, the desired location for receipt, and the desired time for receipt into the displayed screen, and performs an operation to send the input information. When an operation to send information is performed on the information terminal 3, the information terminal 3 transmits the input information to the information processing device 1, and the reception unit 137 acquires it.

The delivery member determination unit 138 determines a delivery member D who will deliver the accepted order. The delivery member determination unit 138 determines a delivery member D who can deliver the order from one or more delivery members D based on the delivery member status information. As an example, the delivery member determination unit 138 determines, based on the location information of one or more delivery members D, the delivery member D who is closest to the desired pick-up location among the delivery members D who can deliver the accepted order, as the delivery member D who will deliver the accepted order. The delivery member determination unit 138 associates the order ID of the accepted order with the determined delivery member D and stores them in the order information of the storage unit 12. The delivery member determination unit 138 may also associate the delivery member D with the order ID of the order assigned to the delivery member D and store them in the delivery member status information.

However, when the same or similar products are delivered by the same delivery person D, there are cases where the order cannot be uniquely identified. Therefore, the information processing device 1 may be configured to assign delivery to a different delivery person D when the same or similar products are delivered.

A method for determining identical or similar products will be described. Figures 6(a) and (b) are diagrams showing an example of the data structure of product information stored in the storage unit 12. The product information indicates identical or similar products. In Figure 6(a), a "product ID" and a "similar product ID" are associated with each other. A "similar product ID" indicates the "product ID" of one or more products similar to the product indicated by the "product ID".

The product information shown in FIG. 6(b) is used when determining whether products are similar based on the group to which the products belong. A product group is information indicating a group that brings together, for example, products of the same type, or a group of products in which the probability of identifying the product in a known image recognition process is equal to or lower than a predetermined probability. In the product information shown in FIG. 6(b), a "target product" and a "similar product group" are associated. A "target product" includes a "product ID" and a "product group." A "product ID" is the product ID of the product, and a "product group" indicates the group to which the product belongs. A similar product group is information indicating one or more product groups to which the product or product group is similar.

The delivery member determination unit 138 determines a delivery member different from the delivery member indicated by the delivery member ID associated with an undelivered order that contains an identical or similar product to the product included in the order received by the reception unit 137, as a delivery member to deliver the received order. Specifically, the delivery member determination unit 138 first refers to the product information shown in FIG. 6(a) or (b) to identify products similar to the product included in the received order or products belonging to a group of similar products (hereinafter referred to as similar products). Then, the delivery member determination unit 138 refers to the delivery member status information to identify delivery members capable of delivery. Then, the delivery member determination unit 138 refers to the order information to identify products to be delivered in the assigned uncompleted order for each of the identified delivery members D capable of delivery. Then, among the identified delivery members D capable of delivery, delivery members whose products to be delivered in the assigned uncompleted order do not include similar products are identified, and determines them as delivery members D to deliver the received order.

By configuring the information processing device 1 in this manner, it is possible to prevent the problem of being unable to uniquely identify an order because the product cannot be identified through image recognition.

[Processing flow in information processing device 1]
7 is a flowchart showing the flow of processing in the information processing device 1. The flowchart in FIG.

The storage information acquisition unit 131 acquires the stored product information (S01). The storage information acquisition unit 131 may acquire the stored product information generated by the storage device 2, or may acquire the stored product information generated by the generation unit 136 identifying the product based on image data acquired from the storage device 2.

The storage information acquisition unit 131 acquires the storage means ID from the storage device 2 (S02). The delivery person information acquisition unit 134 acquires the delivery person ID (S03). The order identification unit 132 identifies the order based on the product indicated by the stored product information and the acquired delivery person ID (S04).

The order identification unit 132 determines whether the order has been uniquely identified (S05). If the order has been uniquely identified (YES in S05), the association unit 133 associates the storage means ID with the order ID and stores them in the order information stored in the memory unit 12 (S06). The notification unit 139 notifies the user U who ordered the product of the storage means ID (S07).

If the order cannot be uniquely identified (NO in S05), delivery person D is notified that the order cannot be uniquely identified (S08), and the information processing device 1 ends the process.

[Effects of information processing device 1]
By configuring the information processing device 1 as described above, it is possible to prevent incorrect information from being registered as the storage location of a product, and to correctly match the delivered product with the storage device 2 in which the product is stored.

<Modification>
In the above example, an example of identifying a product based on stored product information or image data acquired from the storage device 2 has been described, but the information processing device 1 may be configured to identify a product based on features obtained by analyzing image data instead of image data. This configuration eliminates the need to transmit and receive image data via a network, and makes it possible to reduce the amount of data in communication between the information processing device 1 and the storage device 2. In the following, the same reference numerals are used for contents that have already been explained, and explanations will be omitted.

The configuration of an information processing device 1A according to a modified example is shown in FIG. 8. The information processing device 1A further includes a feature acquisition unit 140.

The feature acquisition unit 140 acquires feature information indicating image features extracted from image data of the product stored in the storage means. Specifically, the storage device 2 has a feature extraction unit that extracts features from image data. The imaging unit of the storage device 2 generates image data of the stored product, and the feature extraction unit extracts image features from the generated image data using known image recognition processing. The storage device 2 transmits the extracted image features to the information processing device 1, and the feature acquisition unit 140 acquires them.

The generation unit 136 generates stored product information that recognizes the products stored in the storage means based on the image features indicated by the feature information. The generation unit 136 identifies the stored products using a known image recognition process based on the acquired features, and generates stored product information.

In the information processing device 1A according to the modified example, there is no need to send or receive image data via a network, which simplifies processing in the information processing device 1A.

Second Embodiment
In the above example, the process of identifying an order is performed in the information processing device 1, but the process may be performed in the storage device 2. The configuration of the storage device 2A in this case is shown in FIG.

The storage device 2A has a storage means 21, a communication unit 22, a product detection means 23, a delivery person recognition means 24, a memory unit 25, and a control unit 26. The control unit 26 has a generation unit 261, an order identification unit 262, and an association unit 263.

The storage means 21 is a lockable storage area for storing products. The communication unit 22 is a communication interface for sending and receiving data to and from other devices via a network.

The product detection means 23 detects products stored in the storage means. The product detection means 23 is, for example, an RFID reader or an imaging device. The delivery person recognition means 24 is, for example, an IC card reader for acquiring a delivery person ID stored in an IC card carried by the delivery person D. The delivery person recognition means 24 may be a QR code reader for reading a QR code indicating the delivery person ID presented by the delivery person D, or an input device for acquiring an access key transmitted to the information terminal 3D used by the delivery person D.

The memory unit 25 is a storage medium including a ROM, a RAM, an SSD, a hard disk drive, etc. The memory unit 25 pre-stores a program to be executed by the control unit 26. The control unit 26 is, for example, a processor such as a CPU. The control unit 26 executes the program stored in the memory unit 25, thereby functioning as a generation unit 261, an order identification unit 262, and an association unit 263.

The generation unit 261 recognizes one or more products stored in the storage means, and generates stored product information indicating one or more products stored in the storage means. The generation unit 261 generates the stored product information based on information detected by the product detection means 23. When the product detection means 23 is an RFID reader, the generation unit 261 generates the stored product information based on the product information acquired by the product detection means 23. When the product detection means 23 is an imaging device, the generation unit 261 generates the stored product information by performing image analysis on the image data generated by the product detection means 23.

The order identification unit 262 and the association unit 263 perform processing corresponding to the order identification unit 132 and the association unit 133 according to the first embodiment. The order identification unit 262 identifies an order corresponding to a product stored in the storage means based on the product indicated by the recognition result information. As an example, the order identification unit 262 may identify the order by inquiring of the information processing device 1 about information on the order corresponding to the stored product information.

The associating unit 263 associates the order ID corresponding to the order identified by the order identifying unit 262 with the storage means ID indicating the storage means in which the product is stored, and stores them in the memory unit 25. The associating unit 263 may also associate the order ID with the storage means ID and transmit them to the information processing device 1.

By configuring the storage device 2A in this manner, it is possible to correctly match the delivered product with the storage device in which the product is stored, and it is also possible to easily configure the information processing device 1.

Furthermore, this invention will make it possible to contribute to Goal 9 of the United Nations' Sustainable Development Goals (SDGs), which is "Build resilient infrastructure, promote inclusive and sustainable industrialization, and promote innovation and infrastructure."

Although the present invention has been described above using embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes are possible within the scope of the gist of the invention. For example, all or part of the device can be configured by distributing or integrating functionally or physically in any unit. In addition, new embodiments resulting from any combination of multiple embodiments are also included in the embodiments of the present invention. The effect of the new embodiment resulting from the combination also has the effect of the original embodiment.

REFERENCE SIGNS LIST 1 Information processing device 2 Storage device 3 Information terminal 11 Communication unit 12 Memory unit 13 Control unit 131 Storage information acquisition unit 132 Order identification unit 133 Association unit 134 Delivery person information acquisition unit 135 Image data acquisition unit 136 Generation unit 137 Reception unit 138 Delivery person determination unit 139 Notification unit 140 Feature amount acquisition unit 21 Storage means 22 Communication unit 23 Product detection means 24 Delivery person recognition means 25 Memory unit 26 Control unit 261 Generation unit 262 Order identification unit 263 Association unit

Claims (9)

a storage information acquiring unit that acquires stored product information indicating one or more products stored in a storage unit and storage unit identification information that identifies the storage unit in which the products are stored;
an order specifying unit that specifies an order corresponding to a product stored in the storage means based on the product indicated by the stored product information;
an association unit that associates order identification information corresponding to the order identified by the order identification unit with the storage means identification information and stores the information in a storage unit;
An information processing device having the above configuration. The system further includes a storage unit that stores order information in which order identification information for identifying an order received from a user, one or more ordered products, and delivery person identification information indicating a delivery person who delivers the one or more ordered products are associated with each other,
The method further includes a delivery person information acquisition unit that acquires delivery person identification information for identifying a delivery person who has stored the product in the storage means,
The order identification unit identifies order identification information of an order corresponding to the product indicated by the stored product information and the delivery person identification information in the order information.
The information processing device according to claim 1 . an image data acquisition unit that acquires image data of the product stored in the storage means;
A generation unit that generates the stored product information based on the image data;
and
The order specifying unit, in the order information stored in the storage unit,
(1) The stored product information includes one or more products, and
(2) The delivery person identification information matches the delivery person identification information acquired by the delivery person information acquisition unit.
Identifying order identification information that identifies the order;
The information processing device according to claim 2 . a feature acquisition unit that acquires feature information indicating a feature of an image, the feature information being extracted from image data of the product stored in the storage unit;
A generating unit that generates the stored product information based on a feature amount of the image indicated by the feature amount information;
and
The order specifying unit, in the order information stored in the storage unit,
(1) The stored product information includes one or more products, and
(2) The delivery person identification information matches the delivery person identification information acquired by the delivery person information acquisition unit.
Identifying order identification information that identifies the order;
The information processing device according to claim 2 . a notification unit that notifies a delivery person identified by the delivery person identification information of predetermined information when the order identification unit cannot uniquely identify the order identification information based on one or more products identified by the stored product information and the delivery person identification information acquired by the delivery person information acquisition unit;
5. The information processing device according to claim 3, further comprising: The system further includes a reception unit that receives an order including a product and a delivery address indicating a destination to which the product is to be delivered,
a delivery person determination unit that determines a delivery person who will deliver the received order;
a storage unit that stores order information in which order identification information, the product and delivery destination accepted by the accepting unit, and delivery person identification information indicating the delivery person determined by the delivery person determination unit are associated with each other;
and
The order specifying unit, in the order information stored in the storage unit,
(1) The stored product information includes one or more products, and
(2) The delivery person identification information matches the delivery person identification information acquired by the delivery person information acquisition unit.
Identifying order identification information that identifies the order;
The information processing device according to claim 2 . the storage unit stores the order information further associated with a completion flag indicating whether or not delivery has been completed;
The delivery person determination unit determines a delivery person who will deliver the accepted order, the delivery person being different from a delivery person identified by delivery person identification information associated with an undelivered order that includes a product that is the same as or similar to a product included in the order accepted by the acceptance unit.
The information processing device according to claim 6. Have the computer run
acquiring stored product information indicating one or more products stored in a storage means and storage means identification information identifying the storage means in which the products are stored;
Identifying an order corresponding to a product stored in the storage means based on the product indicated by the stored product information;
a step of storing, in a storage unit, order identification information corresponding to the order identified in the step of identifying the order and the storage means identification information in association with each other;
An information processing method comprising the steps of: storage means for storing the goods;
a generating unit that recognizes one or more products stored in the storage means and generates stored product information indicating the one or more products stored in the storage means;
an order specifying unit that specifies an order corresponding to a product stored in the storage means based on the product indicated by the stored product information;
an association unit that associates order identification information corresponding to the order identified by the order identification unit with storage means identification information indicating the storage means in which the product is stored, and stores the associated information in a storage unit;
A storage device having the above structure.

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