JP2023170272A - Information processing device, information processing method, and information processing program - Google Patents

Abstract

To encourage users to continue using a dispenser.SOLUTION: An information processing device according to the present application includes: an acquiring unit that acquires use information about the use of absorbent articles used by users, the use information being acquired by using a predetermined dispenser by the users belonging to an organization in a facility where the predetermined dispenser for providing the absorbent articles is installed; a specifying unit that specifies, on the basis of the use information, the amount of the absorbent articles for each organization in the facility where the predetermined dispenser is installed; and a providing unit that provides provision information for providing the absorbent articles on the basis of the amount of the absorbent articles.SELECTED DRAWING: Figure 2

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

Conventionally, it is a method of operating a dispenser that provides absorbent articles such as sanitary products to users, and involves replenishing dispensers installed in toilets in public facilities with absorbent articles and stocking the absorbent articles in the dispenser. Operation methods such as management are known.

JP2021-099636A

However, since the above-mentioned conventional technology merely provides absorbent articles to users visiting public facilities, continuous use of the dispenser is not necessarily assumed. Therefore, there is room for improvement in ensuring that users continue to use the dispenser.

The present application has been made in view of the above, and aims to encourage users to continue using the dispenser.

The information processing device according to the present application allows the absorbent products used by a user belonging to an organization that resides in a facility where a predetermined dispenser for providing absorbent articles is installed to use the predetermined dispenser. an acquisition unit that acquires usage information related to the use of the absorbent article; an identification unit that identifies the amount of the absorbent article for each organization residing in a facility where the predetermined dispenser is installed, based on the usage information; The present invention is characterized by comprising a provision section that provides provision information for providing the absorbent article based on the amount of the absorbent article.

According to one aspect of the embodiment, it is possible to encourage the user to continue using the dispenser.

FIG. 1 is a diagram illustrating an example of information processing executed by an information processing apparatus according to an embodiment. FIG. 2 is a diagram illustrating an example of the configuration of the information processing system according to the embodiment. FIG. 3 is a diagram illustrating an example of a contract information storage unit according to the embodiment. FIG. 4 is a diagram illustrating an example of a facility information storage unit according to the embodiment. FIG. 5 is a diagram illustrating an example of a usage information storage unit according to the embodiment. FIG. 6 is a diagram illustrating an example of the provided information storage unit according to the embodiment. FIG. 7 is a flowchart illustrating an example of the flow of provision processing executed by the information processing apparatus according to the embodiment. FIG. 8 is a diagram showing an example of the hardware configuration.

From the description of this specification and the attached drawings, at least the following matters will become clear.

Aspect 1 is that when a user belonging to an organization that resides in a facility where a prescribed dispenser that provides absorbent articles is installed uses the prescribed dispenser, the absorbent article used by the user can be used. an acquisition unit that acquires usage information regarding the absorbent article; an identification unit that identifies the amount of the absorbent article for each organization residing in a facility where the predetermined dispenser is installed, based on the usage information; The absorbent article is characterized by comprising a provision section that provides provision information for providing the absorbent article based on the quantity.

According to such aspect 1, for example, a user belonging to a company (an example of an organization) that resides in a facility such as a building that has a toilet equipped with a dispenser that provides absorbent articles can use the dispenser. , obtain usage information regarding the use of the absorbent article used by the user. Here, the absorbent articles include, for example, sanitary products such as napkins, tampons, shorts-type napkins, menstrual shorts, and pads for mild incontinence. Hereinafter, a sanitary product will be described as an example of an absorbent article.

Next, in aspect 1, the amount of sanitary products is specified for each company based on the acquired usage information. Aspect 1 provides provision information for providing sanitary products based on the amount of sanitary products.

Conventionally, methods for operating dispensers that provide sanitary products to users, such as replenishing the dispensers installed in toilets in public facilities with sanitary products and managing the inventory of sanitary products in the dispensers, have been known. It was getting worse. However, since conventional sanitary products have only been provided to users visiting public facilities, it has not been assumed that the dispensers will be used continuously. Therefore, there was room for improvement in terms of users' continued use of the dispenser. Therefore, aspect 1 improves the convenience of the dispenser for the user by installing the dispenser so that it can be used in the company to which the user belongs. Thereby, aspect 1 can encourage the user to continue using the dispenser.

A second aspect is characterized in that, in the first aspect, the provided information for each facility is provided based on the amount of absorbent articles specified for each tissue by the specifying section.

According to the second aspect, for example, based on the amount of sanitary products specified for each company, information provided for each facility in which each company operates is provided to a replenisher who replenishes sanitary products. Accordingly, in the second aspect, sanitary products can be replenished at an appropriate timing.

Aspect 3 is the aspect 2, in which, as the provided information for each facility, information regarding replenishment indicating the amount of absorbent articles to be replenished in the predetermined dispenser is provided to a replenisher who replenishes the absorbent articles. It is characterized by

According to aspect 3, for example, information regarding replenishment indicating the amount of sanitary products to be refilled in a dispenser is provided to a replenisher as information provided for each facility. Accordingly, in aspect 3, sanitary products can be replenished at an appropriate timing.

Aspect 4 is, in any one of Aspects 1 to 3, further acquiring information regarding the number of users, which is the number of users using the predetermined dispenser, and determining the amount of the absorbent article indicated by the usage information and the usage. The present invention is characterized in that, as the provided information, information regarding a service that provides the absorbent article is provided to the organization based on the number of people.

According to aspect 4, for example, it is assumed that there are a contract plan A and a contract plan B, which have different upper limits on the amount of sanitary products that can be provided from a dispenser. Further, it is assumed that the contract plan that the company has contracted with is contract plan A. In this case, in aspect 4, information regarding the number of users, which is the number of users using the dispenser, is acquired from the company.

Next, in aspect 4, information regarding a different contract plan B is provided to the company as provided information based on the amount of sanitary products indicated by the usage information and the amount of sanitary products estimated based on the obtained number of users. It may be provided to Here, the contract plan B is a plan in which the amount of sanitary products provided by the dispenser 20 is larger than that of the contract plan A.

In this way, aspect 4 can encourage users to continue using the dispenser because it provides information regarding contract plans suitable for companies.

Aspect 5 is the amount of absorbent articles in Aspect 4 that is estimated based on the amount of absorbent articles indicated by the usage information and the number of users, and the amount of absorbent articles used by the users. The method is characterized in that information regarding a service that provides the absorbent article is provided to the organization based on the amount of the absorbent article.

According to aspect 5, for example, it is assumed that there are a contract plan A and a contract plan B, which have different upper limits on the amount of sanitary products that can be provided from a dispenser. Further, it is assumed that the contract plan that the company has contracted with is contract plan A. In this case, in aspect 5, information regarding the number of users, which is the number of users using the dispenser, is acquired from the company.

Next, in aspect 5, information regarding a different contract plan B is provided to the company as provided information based on the amount of sanitary products indicated by the usage information and the amount of sanitary products estimated based on the obtained number of users. It may be provided to Here, the contract plan B is a plan in which the amount of sanitary products provided by the dispenser 20 is larger than that of the contract plan A.

In this way, aspect 5 can encourage the user to continue using the dispenser because it provides information regarding a contract plan that is appropriate for the company.

A sixth aspect is characterized in that, in any one of the first to fifth aspects, it is determined whether the absorbent article has been used illegally, based on the usage information and the amount of the absorbent article.

According to aspect 6, usage information is acquired from a company server that is a server managed by a company, for example. Further, in the sixth aspect, usage information is acquired from the dispenser. Next, in aspect 6, it is determined that the sanitary product has been used illegally based on the amount of the sanitary product indicated by the usage information obtained from the company server and the amount of the sanitary product indicated by the usage information obtained from the dispenser. do. Accordingly, in aspect 6, it is possible to appropriately determine whether or not the sanitary product has been used illegally.

Aspect 7 is that in aspect 6, if the difference between the amount of the absorbent article indicated by the usage information and the amount of the absorbent article is a predetermined threshold or more, it is determined that the absorbent article has been used illegally. It is characterized by

According to aspect 7, usage information is acquired from a company server, for example. Moreover, in aspect 7, usage information is acquired from the dispenser. Next, in aspect 7, if the difference between the amount of sanitary products indicated by the usage information obtained from the company server and the amount of sanitary products indicated by the usage information obtained from the dispenser is equal to or more than a predetermined threshold, It is determined that the supplies have been used fraudulently. Accordingly, in aspect 7, it is possible to appropriately determine whether or not the sanitary product has been used illegally.

Aspect 8 is a method according to any one of Aspects 1 to 7, in which the cost for using the predetermined dispenser for the organization includes a cost for using the predetermined dispenser and a cost based on the amount of the absorbent article. The feature is that the total amount is set.

According to aspect 8, for example, the total amount of the cost of using the dispenser and the cost based on the amount of sanitary products used is set for the company as the cost related to the use of the dispenser. Thereby, in aspect 8, it is possible to appropriately set the cost related to the use of the dispenser.

Aspect 9 is characterized in that in aspect 8, the cost calculated based on the amount of absorbent articles indicated by the provided information is set as the cost based on the amount of absorbent articles.

According to aspect 9, for example, the cost calculated based on the amount of sanitary products used according to the pay-as-you-go system is set as the cost based on the amount of sanitary products used. In this way, in aspect 9, the cost can be set depending on the manner in which the dispenser is used.

Aspect 10 is characterized in that, in aspect 8, a predetermined amount is set as the cost based on the amount of the absorbent article.

According to aspect 10, for example, a predetermined amount is set as an expense based on the amount of sanitary products used according to a flat rate system. Accordingly, aspect 10 can set a fee that does not depend on the amount of sanitary products used for a company that has contracted for a service that uses a dispenser. Thereby, aspect 10 can make companies feel like they are getting a good deal, and can motivate them to continue using the service that uses the dispenser.

Aspect 11 is that in Aspect 8, a cost calculated based on the number of users who use a predetermined dispenser among users belonging to the organization is set as the cost based on the amount of the absorbent article. Features.

According to aspect 11, for example, a cost calculated based on the number of users belonging to the company who are estimated to use the dispenser is set as a cost based on the amount of sanitary products used. . In this way, in aspect 11, the cost can be set depending on the manner in which the dispenser is used.

Hereinafter, an example of an information processing apparatus, an information processing method, and a form for implementing an information processing program (hereinafter referred to as an "embodiment") will be described in detail with reference to the drawings. Note that the information processing apparatus, information processing method, and information processing program are not limited to this embodiment. In addition, in the following embodiments, the same parts are given the same reference numerals, and redundant explanations will be omitted.

[Embodiment]
[1. An example of information processing performed by an information processing device]
An example of information processing executed by the information processing apparatus 100 according to the embodiment will be described using FIG. 1. FIG. 1 is a diagram illustrating an example of information processing executed by the information processing apparatus 100 according to the embodiment.

First, let me explain the premise. It is assumed that the building BU1 has contracted for a service that uses a dispenser 20 (an example of a predetermined dispenser) that provides sanitary products (an example of an absorbent article) to a user U1. Here, services related to the use of the dispenser 20 are provided by a business operator that manages the information processing device 100.

For example, the information processing device 100 may include identification information for identifying an organization that has a contract for a service regarding the use of the dispenser 20, the number of dispensers 20 under contract, as contract information regarding a contract for a service regarding the use of the dispenser 20, Information regarding the installation location of each dispenser 20, etc. is stored in advance. Furthermore, the information processing device 100 stores in advance information regarding the type of sanitary products accommodated in the dispenser 20, the number of sanitary products accommodated, a contract plan, etc. as contract information.

Further, the dispenser 20 is installed in each toilet cubicle located on each floor of the building BU1.

Further, it is assumed that the user U1 belongs to a company A, which is an example of an organization. In the example of FIG. 1, company A has the 9th and 10th floors of building BU1, which houses multiple companies. In addition, other companies such as company B are located in building BU1.

In such a case, an example in which the user U1 uses the dispenser 20 to use sanitary products will be described. Note that the steps of information processing described below may include actions of natural persons and corporations for convenience.

In the example of FIG. 1, the user U1 uses the terminal device 10 that he/she uses to execute an authentication process (step S1). In this case, it is assumed that the user U1 is using a predetermined application AP. For example, it is assumed that the user U1 has installed a predetermined application AP on the terminal device 10 in advance.

Here, a predetermined application AP will be explained. A predetermined business operator provides a predetermined application AP. Specifically, a predetermined application control server controls a predetermined application AP. For example, a predetermined application AP manages information regarding the physiology of the user U1. Further, the predetermined application AP manages information regarding the menstrual cycle of the user U1. Further, the predetermined application AP manages information regarding the physical condition of the user U1. Further, the predetermined application AP manages attribute information regarding attributes such as the user's gender and age. Further, the predetermined application AP allows the user U1 to use sanitary products provided from the dispenser 20.

For example, the terminal device 10 performs an authentication process on the dispenser 20 to use the dispenser 20 in response to a user's operation on a predetermined application AP. Note that the dispenser 20 is assumed to have a communication function.

In this case, the dispenser 20 accepts the authentication request of the user U1 from the terminal device 10. For example, in response to an operation by the user U1, the dispenser 20 issues an authentication request from the user U1 on a predetermined application AP along with identification information for identifying the user U1 and a password set in advance by the user U1. Accepted from the terminal device 10.

Subsequently, the dispenser 20 authenticates the user U1. For example, the dispenser 20 authenticates the user U1. To give a more specific example, it is assumed that the user information of the user U1 is stored in a predetermined storage section that the dispenser 20 has. In this case, the dispenser 20 stores the combination of the identification information for identifying the user U1 sent from the terminal device 10 and the password set in advance by the user U1 in a predetermined storage section of the dispenser 20. Verify against the user information obtained. Subsequently, the dispenser 20 authenticates the user U1 when the verification is successful. Here, it is assumed that the authentication of the user U1 is successful.

Then, the dispenser 20 transmits the authentication result to the terminal device 10 (step S2). For example, the dispenser 20 transmits an authentication result indicating that the user U1 has been successfully authenticated to the terminal device 10. Subsequently, the user U1 uses the sanitary product provided from the dispenser 20 (step S3).

Next, an example will be described in which the information processing device 100 provides information to the replenisher DE1 that replenishes sanitary products based on the amount of used sanitary products.

In the example of FIG. 1, the information processing device 100 acquires various information (step S4). In the example of FIG. 1, the information processing device 100 acquires various information from the corporate server 30 managed by the business operator of the building BU1. For example, the information processing device 100 acquires usage information related to the use of the sanitary product provided by the dispenser 20 as various information. To give a more specific example, the information processing device 100 acquires information regarding the number of uses and the like for each dispenser 20 as usage information.

Here, the company server 30 accepts input from employees who clean toilets, etc., and stores the number of uses for each dispenser 20, etc. in a predetermined storage unit. Note that the information processing device 100 may acquire the usage information from the terminal device 10 or the like that the employee has in advance.

Subsequently, the information processing device 100 specifies the amount of sanitary products for each company (step S5). For example, the information processing device 100 identifies the amount of sanitary products used for each company based on the usage information. In the example of FIG. 1, the information processing device 100 identifies the amount of sanitary products used by company A based on usage information. Furthermore, the information processing device 100 identifies the amount of sanitary products used by company B based on the usage information.

Then, the information processing device 100 provides the provision information to the replenisher DE1 that replenishes the sanitary products (step S6). For example, the information processing device 100 estimates the amount of sanitary products to be refilled in the dispenser 20 based on the amount of sanitary products used for each company.

Here, the amount of sanitary products estimated by the information processing device 100 is the total amount of sanitary products replenished by company A and company B. That is, the amount of sanitary products estimated by the information processing device 100 is the amount of sanitary products delivered to building BU1.

Subsequently, the information processing device 100 provides, as provided information, information regarding replenishment for replenishing the estimated amount of sanitary products to the replenisher server 40 managed by the replenisher DE1.

Subsequently, the replenisher DE1 delivers the sanitary products to the building BU1 (step S7). For example, the replenisher DE1 delivers sanitary products to the building BU1 based on the information regarding replenishment received by the replenisher server 40.

Next, an example in which the information processing device 100 charges company A for expenses related to the use of the dispenser 20 will be described.

In the example of FIG. 1, the information processing device 100 sets the cost for the use of the dispenser 20 for company A (step S8). For example, the information processing device 100 performs payment processing to company A for the total amount of the cost of using the dispenser 20 and the cost based on the amount of sanitary products used as the cost of using the dispenser 20. In this case, the information processing device 100 executes payment processing for company A by cooperating with a predetermined payment server.

To give a more specific example, the information processing device 100 performs payment processing on a predetermined server managed by company A regarding the cost related to the use of the dispenser 20. For example, if the information processing device 100 follows a pay-as-you-go system in which the cost based on the amount of sanitary products used is based on the amount of sanitary products used, the information processing device 100 may etc.), payment processing is executed to a predetermined server with an amount calculated based on the amount of sanitary products used. Thereby, the information processing device 100 performs payment processing to company A for the total amount of the cost of using the dispenser 20 and the amount calculated based on the amount of sanitary products used.

Conventionally, methods for operating dispensers that provide sanitary products to users, such as replenishing the dispensers installed in toilets in public facilities with sanitary products and managing the inventory of sanitary products in the dispensers, have been known. It was getting worse. However, since conventional sanitary products have only been provided to users visiting public facilities, it has not been assumed that the dispensers will be used continuously. Therefore, there was room for improvement in terms of users' continued use of the dispenser. Therefore, the information processing device 100 improves the convenience of the dispenser 20 for the user by installing the dispenser 20 so that it can be used in the company to which the user belongs. Thereby, the information processing device 100 can prompt the user to continue using the dispenser 20.

In addition, users who use sanitary products are more likely to carry sanitary products with them when moving from their desk to the toilet at work than when moving from their home to the toilet at work. In many cases, this resulted in a mental burden. For example, when the user is a medical worker such as a nurse or a caregiver, the user often stores sanitary products in a locker or the like, and rarely carries sanitary products with him or her at all times. In such a case, when the user wants to use sanitary products, he or she has to go to the locker to pick up the sanitary products, which is a hassle. In addition, there were cases in which users had a mental resistance to always carrying sanitary products with them so as not to have to go to the locker to retrieve them. On the other hand, since the dispenser 20 is installed in a private room of the toilet, when a user wants to use sanitary products, the user can do so without exposing the act of carrying the sanitary products to others. can be used. This allows the user to use sanitary products with peace of mind. Additionally, users can reduce the hassle of carrying sanitary products. In this way, users can improve their quality of life.

[2. Information processing system configuration]
Next, the configuration of the information processing system 1 according to the embodiment will be described using FIG. 2. FIG. 2 is a diagram showing a configuration example of the information processing system 1 according to the embodiment. As shown in FIG. 2, the information processing system 1 includes a terminal device 10, a dispenser 20, a company server 30, a replenisher server 40, an application control server 50, a payment server 60, and an information processing device 100. include. The terminal device 10, the dispenser 20, the company server 30, the replenisher server 40, the application control server 50, the payment server 60, and the information processing device 100 are connected via a network N so that they can communicate by wire or wirelessly.

The information processing system 1 shown in FIG. 2 includes a plurality of terminal devices 10, a plurality of dispensers 20, a plurality of company servers 30, a plurality of replenisher servers 40, and a plurality of application control The server 50, multiple payment servers 60, and multiple information processing devices 100 may be included.

The terminal device 10 is an information processing device used by a user who accesses content such as web content and application content displayed on a browser. For example, the terminal device 10 is a desktop PC (Personal Computer), a notebook PC, a tablet terminal, a mobile phone, a PDA (Personal Digital Assistant), or the like.

The dispenser 20 is an information processing device that can communicate with various devices, and is an information processing device that has a function of accommodating an absorbent article inside the dispenser 20. For example, the dispenser 20 includes a code reader for reading a predetermined code such as a one-dimensional code such as a barcode or a two-dimensional code such as a QR (Quick Response) code (registered trademark). Further, the dispenser 20 includes a camera including an image sensor such as a CCD (Charge Coupled Device) or a CMOS (Complementary Metal Oxide Semiconductor), and an optical system.

The dispenser 20 also includes a storage section for storing absorbent articles inside the dispenser 20, a discharge section for discharging the absorbent articles, and a detection sensor for detecting the weight or inventory number of the plurality of absorbent articles housed inside the dispenser 20. It also has security sensors to prevent theft, etc.

For example, the housing contains one or more absorbent articles. The accommodating section has a cylindrical section that accommodates the absorbent article. Note that the accommodating portion may be separate from the dispenser 20, for example, it may be a cartridge that is separable from the dispenser 20 and can be inserted into and removed from a predetermined location of the dispenser 20. good.

For example, the discharge section discharges the absorbent article stored in the storage section to the outside. In this case, the discharge section includes a door that can be opened and closed at the bottom of the cylindrical section in the accommodating section, and the opening/closing operation of the door, and when the door is opened, the absorbent article accommodated in the cylindrical section of the accommodating section in a predetermined manner. This is realized by using a drive unit such as a motor for operating a mechanism (for example, a guide mechanism that guides the absorbent article to an outlet for discharging the absorbent article) for making it possible to take out the absorbent article.

For example, the detection sensor uses a weight sensor, a pressure sensor, or the like to detect the number of absorbent articles accommodated in the storage section, and outputs the detected detection result.

For example, the detection sensor detects an external force applied to the dispenser 20 and outputs the detected result. To give a more specific example, the detection sensor uses an acceleration sensor or the like to detect the acceleration generated in the dispenser 20, and outputs the detected detection result. Note that the detection sensor may be realized using various sensors such as a GPS (Global Positioning System) sensor, a vibration sensor, and a load sensor.

For example, the security sensor may output a warning to the outside using an alarm, a speaker, or the like.

Further, the dispenser 20 has a display unit that displays images and videos, and outputs various information. For example, the display section of the dispenser 20 displays and outputs various information, and is realized using a speaker, a liquid crystal display, or an organic EL (Electro Luminescence) display panel. Note that when the dispenser 20 is placed in a private space such as a toilet, it is more suitable for the display unit to output information by display or the like than by outputting information by voice or the like. For this reason, the form of the display section is not limited to this, and for example, when it is realized using an LED (Light Emitting Diode) lamp, it uses light (blinking of an LED, etc.) to determine the location and color of the LED lamp, and the It may also be output by presenting information using patterns, etc.). Of course, if the display unit is implemented by a speaker or the like, it may be outputted by sound (including notifications based on a combination of volume, sound pattern, etc.). Furthermore, when the display section is realized by a vibration sensor, a small motor, etc., the output may be made by vibrations, vibration patterns, or the like.

Further, the dispenser 20 has a communication unit and the like for bidirectionally communicating with each device. For example, the communication department supports LTE (Long Term Evolution), 4G (Generation) such as LTE-Advanced, 5G, wireless LAN (Local) such as Bluetooth (registered trademark), and WiFi (registered trademark) (Wireless Fidelity). The device is connected to a network N through various wireless communications such as (Area Network) or various wired communications, and communicates with various devices via the network N.

The company server 30 is an information processing device managed by the operator of the company to which the user belongs or the operator of the facility where the company is located, and is realized by, for example, a server device or a cloud system. For example, the company server 30 stores user information regarding users. Further, the company server 30 stores inventory information input by a business operator into a predetermined input device, such as inventory information regarding absorbent articles used in a company or facility.

Further, the company server 30 may be a terminal device or the like as long as it has a function capable of managing various information. For example, a terminal device is an information processing device used by a facility operator to access content such as web content or application content displayed on a browser. For example, the terminal device is a desktop PC, a notebook PC, a tablet terminal, a mobile phone, a PDA, or the like.

The replenishment company server 40 is an information processing device managed by a replenishment company that replenishes absorbent articles to facilities, and is realized by, for example, a server device or a cloud system. For example, the replenisher server 40 accepts provided information provided by the information processing device 100. Then, the replenisher replenishes the facility with absorbent articles according to the provided information.

The application control server 50 is an information processing device that provides a function of controlling a predetermined application AP, and is realized by, for example, a server device, a cloud system, or the like. For example, the application control server 50 manages information related to the user's physiology input on a predetermined application AP.

The payment server 60 is an information processing device that performs payment processing, and is realized by, for example, a server device, a cloud system, or the like. For example, when various payment processes are executed for expenses related to the use of the dispenser 20, the payment server 60 cooperates with the information processing device 100 and sends the payment process to a company that has a contract for a service that uses the dispenser 20. Execute against.

The information processing device 100 is an information processing device that can communicate with various devices via a network N such as the Internet, and is realized by, for example, a server device, a cloud system, or the like. For example, the information processing device 100 is communicably connected to various other devices via the network N.

[3. Configuration of information processing device]
Next, the configuration of the information processing device 100 according to the embodiment will be described using FIG. 2. FIG. 2 shows a configuration example of the information processing device 100 according to the embodiment. As shown in FIG. 2, the information processing device 100 includes a communication section 110, a storage section 120, and a control section 130.

(About communication department 110)
The communication unit 110 is realized by, for example, a NIC (Network Interface Card). The communication unit 110 is connected to the network N by wire or wirelessly, and transmits and receives information to and from various other devices.

(About storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory element such as a RAM (Random Access Memory) or a flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 120 includes a contract information storage unit 121 , an organization information storage unit 122 , a usage information storage unit 123 , and a provision information storage unit 124 .

(Regarding the contract information storage unit 121)
The contract information storage unit 121 stores contract information related to the use of the dispenser 20 contracted by an organization. Here, FIG. 3 shows an example of the contract information storage unit 121 according to the embodiment. In the example shown in FIG. 3, the contract information storage unit 121 has items such as "contract ID (identifier)" and "contract information." For example, "contract information" includes items such as "organization ID,""dispenserID,""installationlocation,""type of absorbent article," and "number of sheets accommodated."

“Contract ID” is an identifier that identifies contract information. "Organization ID" is an identifier that identifies the organization associated with "contract ID." The organization referred to here is the organization to which the user belongs. For example, the organization ID is an identifier assigned to each company.

"Dispenser ID" is an identifier that identifies the dispenser associated with "contract ID." Here, the dispenser 20 identified by the dispenser ID is the dispenser 20 provided to the organization.

“Installation location” is information regarding the installation location where the dispenser 20 associated with the “contract ID” is installed. For example, the installation location is information regarding the location of a toilet owned by the company associated with the "organization ID." To give a more specific example, the installation location is a restroom on the second floor of a company, such as the fourth private room counting from the entrance of the restroom.

“Type of absorbent article” is information regarding the type of absorbent article accommodated in the dispenser 20 associated with the “contract ID”. For example, the information regarding the type of absorbent article is information regarding the type classified by the grade of the absorbent article. To give a more specific example, information regarding the type of absorbent article is standard, premium, etc. "Number of absorbent articles accommodated" is information regarding the maximum number of absorbent articles that can be accommodated in the dispenser 20 associated with the "contract ID."

For example, in FIG. 3, "C1" identified by the contract ID has the organization ID "H1", the dispenser ID "D1", the setting location "DP1", and the type of absorbent article. It is "DT1" and the number of sheets accommodated is "DE1".

In the example shown in Figure 3, the installation location, etc. is expressed by an abstract code such as "DP1", but the installation location, etc. can be expressed by numerical values, information about character strings, or files containing the installation location, etc. It may be a file format or the like.

(About the organization information storage unit 122)
The organization information storage unit 122 stores various information regarding the contracted organization. Here, FIG. 4 shows an example of the organization information storage unit 122 according to the embodiment. In the example shown in FIG. 4, the organization information storage unit 122 has items such as "organization ID" and "organization information." For example, "organization information" includes items such as "contract ID,""number of contract dispensers,""estimated number of users," and "contract plan."

“Organization ID” is an identifier that identifies an organization. "Contract ID" is an identifier that identifies contract information associated with "organization ID." “Number of contracted dispensers” is information regarding the number of dispensers 20 provided based on the contract information associated with the “organization ID”. The "estimated number of users" is information regarding the number of users estimated to use the dispenser 20 associated with the "organization ID." For example, the estimated number of users is the number of women who are pre-menopausal among women belonging to the company.

The "contract plan" is information regarding the contract plan associated with the "organization ID." Here, the contract plan is a plan in which the absorbent articles provided by the dispenser 20 are absorbent articles of different grades. For example, assume that there are a contract plan S and a contract plan P. In this case, the dispenser 20 used by the organization that has contracted Plan S provides standard grade absorbent articles. On the other hand, the dispenser 20 used by an organization that has subscribed to contract plan P provides premium grade absorbent articles. Here, the premium grade is higher than the standard grade.

Furthermore, the contract plans include plans with different upper limits on the amount of absorbent articles provided from the dispenser 20. For example, assume that there is a contract plan A and a contract plan B. In this case, the dispenser 20 used by the organization that has subscribed to contract plan A provides only the amount of absorbent articles calculated based on the estimated number of users. On the other hand, the dispenser 20 used by an organization that has contracted for contract plan B provides an amount obtained by adding a predetermined amount to the amount of absorbent articles calculated based on the estimated number of users.

For example, in FIG. 4, "H1" identified by the organization ID has a contract ID of "C1", a contracted number of dispensers of "NC1", an estimated number of users of "NU1", and a contract plan of "H1". It is "CP1".

In the example shown in Figure 4, the number of contracted dispensers, etc. is expressed by an abstract code such as "NC1", but the number of contracted dispensers, etc. can be expressed by numerical values, information about character strings, or the number of contracted dispensers, etc. It may also be the file format of the included file.

(About usage information storage unit 123)
The usage information storage unit 123 stores various information regarding the usage of the absorbent article for which the dispenser 20 is used by the user. Here, FIG. 5 shows an example of the usage information storage unit 123 according to the embodiment. In the example shown in FIG. 5, the usage information storage unit 123 has items such as "user ID" and "usage information." For example, "usage information" includes items such as "contract ID,""organizationID,""dispenserID,""installationlocation,""history of usage time," and "number of usages."

"User ID" is an identifier that identifies a user. “Contract ID” is an identifier that identifies the contract associated with “user ID”. "Organization ID" is an identifier that identifies the organization associated with "user ID." "Dispenser ID" is an identifier that identifies the dispenser 20 associated with the "user ID."

“Installation location” is information regarding the installation location associated with the “dispenser ID”. “Usage time history” is information regarding the history of times when the absorbent article stored in the dispenser 20 associated with the “dispenser ID” was used. The “number of uses” is information regarding the number of used absorbent articles stored in the dispenser 20 associated with the “dispenser ID”.

For example, in FIG. 5, "U1" identified by the user ID has the contract ID "C1", the organization ID "H1", the dispenser ID "D1", and the installation location "DP1". ", the usage time history is "DH1", and the usage number is "DU1".

In the example shown in Figure 5, the installation location, etc. is expressed by an abstract code such as "DP1", but the installation location, etc. can be expressed by numerical values, information about character strings, or files containing the installation location, etc. It may be a file format or the like.

(About the provided information storage unit 124)
The provided information storage unit 124 stores provided information for providing absorbent articles. Here, FIG. 6 shows an example of the provided information storage unit 124 according to the embodiment. In the example shown in FIG. 6, the provided information storage unit 124 has items such as “provided information ID” and “provided information”.

“Provided information ID” is an identifier that identifies provided information. “Provided information” is provided information associated with “provided information ID”.

For example, in FIG. 6, the provided information of "SI1" identified by the provided information ID is "SP1". In the example shown in Figure 6, the provided information, etc. is expressed using an abstract code such as "SP1," but the provided information, etc. can be expressed as a numerical value, information regarding a character string, or a file containing the provided information, etc. It may be a file format or the like.

(About the control unit 130)
The control unit 130 is a controller, and for example, executes various programs (information processing programs) stored in a storage device inside the information processing device 100 by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. (Example) is realized by executing the RAM as a work area. Further, the control unit 130 is a controller, and is realized by, for example, an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

As shown in FIG. 4, the control unit 130 includes an acquisition unit 131, a specification unit 132, a determination unit 133, a provision unit 134, and a setting unit 135, and includes information processing functions and operations described below. to realize or carry out. Note that the internal configuration of the control unit 130 is not limited to the configuration shown in FIG. 2, and may be any other configuration as long as it performs information processing to be described later. Further, the connection relationship between the respective processing units included in the control unit 130 is not limited to the connection relationship shown in FIG. 2, and may be other connection relationships.

(About the acquisition unit 131)
The acquisition unit 131 acquires various information. Specifically, the acquisition unit 131 acquires absorbent articles used by a user who belongs to an organization that resides in a facility where the dispenser 20 that provides absorbent articles is installed and uses a predetermined dispenser. Get usage information about your usage.

The acquisition unit 131 acquires usage information regarding the use of sanitary products (an example of an absorbent article) provided by a dispenser 20 (an example of a predetermined dispenser) from a company server 30 managed by a business operator of a building (an example of a facility). get. To give a more specific example, the acquisition unit 131 acquires information regarding the number of uses and the like for each dispenser 20 as usage information. The acquisition unit 131 then stores the acquired usage information in the usage information storage unit 123.

As another example, the acquisition unit 131 may acquire user information regarding the user from the application control server 50. For example, the acquisition unit 131 may acquire, from the application control server 50, information regarding the user's menstruation, information regarding the menstrual cycle, information regarding physical condition, attribute information, and the like.

Further, the acquisition unit 131 may acquire information regarding the usage history of sanitary products from the application control server 50. In this case, it is assumed that the user has previously recorded information on the use of sanitary products on the application AP.

Further, the acquisition unit 131 may acquire usage information from the dispenser 20. In this case, the acquisition unit 131 may acquire usage information from the dispenser 20 at predetermined intervals. At this time, the acquisition unit 131 acquires information regarding the usage time history, the number of usages, etc. as usage information.

In such a case, the dispenser 20 uses information such as the installation location, the type of absorbent article, the number of sheets stored, the number used, the number remaining, the usage time history, the replenishment history, etc. The information may be stored in a predetermined storage section of 20.

(About the specific part 132)
The identifying unit 132 identifies the amount of absorbent articles for each organization that resides in the facility where the dispenser 20 is installed, based on the usage information. For example, the specifying unit 132 specifies the amount of sanitary products used for each company based on the usage information stored in the usage information storage unit 123.

(About the determination unit 133)
The determination unit 133 determines whether the absorbent article has been used illegally, based on the usage information and the amount of the absorbent article. For example, the acquisition unit 131 acquires usage information from the company server 30. Further, the acquisition unit 131 acquires usage information from the dispenser 20. Subsequently, the determination unit 133 determines if the difference between the amount of sanitary products indicated by the usage information acquired from the company server 30 and the amount of sanitary products indicated by the usage information acquired from the dispenser 20 is equal to or greater than a predetermined threshold value. It is determined that the sanitary products were used fraudulently. On the other hand, if the difference between the amount of sanitary products indicated by the usage information acquired from the company server 30 and the amount of sanitary products indicated by the usage information acquired from the dispenser 20 is less than a predetermined threshold, the determination unit 133 determines that , it is determined that the sanitary products are not being used illegally. Note that, in the determination of unauthorized use, not only the amount of sanitary products indicated by the usage information obtained from the dispenser 20 but also the amount of sanitary products used for each user obtained from the application control server 50 may be used. For example, the acquisition unit 131 acquires usage information indicating the amount of sanitary products used by each user within a predetermined period from the application control server 50, and the determination unit 133 acquires usage information for each user indicating the amount of sanitary products used by the user within a predetermined period. It may be determined whether the sanitary products have been used illegally by comparing the amount of sanitary products indicated by the usage information and the amount of sanitary products used by each user within a predetermined period. In addition, the determination unit 133 determines the amount of sanitary products used by each user within a predetermined period obtained from the application control server 50 and the amount of sanitary products indicated by the usage information obtained from the dispenser 20. Comparing the amount of used sanitary products calculated by combining the above with the amount of sanitary products indicated by the usage information obtained from the company server 30, it is determined whether the sanitary products have been used illegally. good.

(About the providing unit 134)
The providing unit 134 provides various information. Specifically, the providing unit 134 provides provision information for providing absorbent articles based on the amount of absorbent articles. For example, the providing unit 134 estimates the amount of sanitary products to be replenished into the dispenser 20 based on the amount of sanitary products used for each company. Here, the amount of sanitary products estimated by the providing unit 134 is the total amount of sanitary products replenished to each company. That is, the amount of sanitary products estimated by the providing unit 134 is the amount of sanitary products delivered to the facilities in which each company operates.

Subsequently, the providing unit 134 provides information regarding replenishment for replenishing the estimated amount of sanitary products to the replenisher server 40 as provided information.

Further, the providing unit 134 may notify the corporate server 30 of the determination result determined by the determining unit 133. For example, if the determination result is that the sanitary product has been used illegally, the providing unit 134 may notify the corporate server 30 of notification content that the sanitary product has been used illegally.

(About the setting section 135)
The setting unit 135 sets the total amount of the cost of using the dispenser 20 and the cost based on the amount of absorbent articles as the cost related to the use of the dispenser 20 for the organization. In the example of FIG. 1, the setting unit 135 performs payment processing to company A for the total amount of the cost of using the dispenser 20 and the cost based on the amount of sanitary products used. In this case, the setting unit 135 executes payment processing for company A in cooperation with the payment server 60.

To give a more specific example, the setting unit 135 performs payment processing on a predetermined server managed by company A regarding the cost related to the use of the dispenser 20. For example, if the setting unit 135 follows a pay-as-you-go system in which the cost based on the amount of sanitary products used is equal to the amount of sanitary products used, the setting unit 135 may set the settings to a predetermined server each time or every predetermined period. Payment processing is executed with the amount calculated based on the amount of sanitary products used. Thereby, the setting unit 135 executes a payment process to the company for the total amount of the cost of using the dispenser 20 and the amount calculated based on the amount of sanitary products used. In this case, when the amount of sanitary products used is equal to or higher than a predetermined threshold, the setting unit 135 processes the payment using an amount calculated based on the cost obtained by discounting the cost per sanitary product by a predetermined amount. may be executed.

As another example, if the cost based on the amount of sanitary products used is based on a flat rate system, the setting unit 135 may perform payment processing for a predetermined amount to a predetermined server each time or every predetermined period. May be executed. Thereby, the setting unit 135 may perform payment processing to the company for the total amount of the cost of using the dispenser 20 and the predetermined amount.

Further, the setting unit 135 sets the amount of money calculated based on the number of users who use the dispenser 20 among the users belonging to the company to a predetermined server each time or every predetermined period. Payment processing may be performed as a fee based on the amount of sanitary products purchased. To explain using FIG. 4, the setting unit 135 may execute the payment process using the amount calculated based on the estimated number of users stored in the organization information storage unit 122. Thereby, the setting unit 135 may perform payment processing to the company for the total amount of the cost of using the dispenser 20 and the amount calculated based on the estimated number of users.

[4. Processing procedure]
Next, the procedure of the provision process executed by the information processing apparatus 100 according to the embodiment will be described using FIG. 7. FIG. 7 is a flowchart illustrating an example of the flow of provision processing executed by the information processing apparatus 100 according to the embodiment.

As shown in FIG. 7, the acquisition unit 131 determines whether various information has been acquired (step S101). Specifically, if the acquisition unit 131 has not acquired various information (step S101; No), it waits until the acquisition unit 131 acquires various information.

On the other hand, when the acquisition unit 131 acquires various information (step S101; Yes), the identification unit 132 identifies, for each organization, the amount of absorbent articles indicated by the usage information among the various information (step S102). Subsequently, the providing unit 134 provides provided information based on the amount of absorbent articles (step S103). Then, the setting unit 135 sets the cost related to the use of the dispenser 20 for the organization.

[5. Modified example]
The information processing device 100 described above may be implemented in various different forms other than the embodiments described above. Therefore, other embodiments of the information processing device 100 will be described below.

[5-1. business person〕
In the embodiment described above, an example was given in which a service related to the use of the dispenser 20 is provided by a business operator that manages the information processing device 100, but the present invention is not limited to this. For example, the business may be divided into a business that provides the dispenser 20 and a business that manages the dispenser 20.

For example, when a business providing the dispenser 20 receives a request from a company to provide the dispenser 20, the company provides the dispenser 20 to the company specified by the request. In this case, the business operator brings in and installs the dispenser 20 in each private toilet room owned by the business.

In addition, a predetermined server managed by a company that provides the dispenser 20 sends various information regarding the performance and functions of the dispenser 20, information regarding the delivery date of the dispenser 20, the schedule for the installation date of the dispenser 20, etc. to the corporate server 30. Send to.

Further, the business that manages the dispenser 20 maintains and inspects the dispenser 20 installed by the business that provides the dispenser 20 at predetermined intervals. Further, a predetermined server managed by the business that manages the dispenser 20 manages inventory information and the like regarding absorbent articles used at the facility.

In such a case, the information processing device 100 may be managed by a business that provides the dispenser 20 or a business that manages the dispenser 20. For example, when a business that provides the dispenser 20 manages the information processing device 100, the information processing device 100 can store various information regarding the performance and functions of the dispenser 20, the delivery date of the dispenser 20, and the date of installation of the dispenser 20. It may also have a function of transmitting information regarding schedules and the like to the corporate server 30.

Furthermore, when the business entity that manages the dispenser 20 manages the information processing device 100, the information processing device 100 may have a function of managing inventory information and the like regarding absorbent articles used in the facility.

Note that the service related to the use of the dispenser 20 may be provided by a business that provides the dispenser 20 or a business that manages the dispenser 20. Moreover, the service related to the use of the dispenser 20 may be provided by a business that integrates a business that provides the dispenser 20, a business that manages the dispenser 20, and a replenishment business. In this case, the integrated business operator may carry out the business contents carried out by each of the business operator that provides the dispenser 20, the business operator that manages the dispenser 20, and the replenisher.

[5-2. Organization]
Although the above embodiment has been described using an example in which the organization is a company, the present invention is not limited to this. In addition to the company to which the user belongs, the organization may be, for example, a local government, a regional organization, a sports organization, or an educational institution such as a university. For example, when the organization is a local government, the organization ID may be an identifier assigned to each village, town, city, or ward. Further, the companies described in the above embodiments may include branches and the like spread throughout the country.

[5-3. facility〕
Although the above embodiment has been described using an example in which the facility is a building, the present invention is not limited to this. For example, the facility may be a public facility. Furthermore, although the above embodiment has been described using an example in which different companies move into a building, the present invention is not limited to this. For example, the building may be one company's own building.

[5-4. contract〕
In the above embodiment, an example in which a company contracts for a service using the dispenser 20 has been described, but the invention is not limited to this. A facility may contract for a service that uses the dispenser 20. In this case, users belonging to a company that resides in the facility can use the dispenser 20. In addition, regarding the cost in such a case, the setting unit 135 may set the cost for each company or may set the cost for each facility.

[5-5. Costs related to use of dispenser〕
In the above embodiment, an example was explained in which the setting unit 135 sets the total amount of the cost of using the dispenser 20 and the cost based on the amount of absorbent articles as the cost related to the use of the dispenser 20 for the organization. It is not limited to this. For example, the cost of using the dispenser 20 may be free, and instead, the cost of repair and management of the dispenser 20 may be charged. In this case, the setting unit 135 may set the total amount of the cost related to the repair management cost of the dispenser 20 and the cost based on the amount of the absorbent article as the cost related to the use of the dispenser 20 for the organization.

[5-6. Acquisition process]
Although the above embodiment has been described with reference to an example in which the acquisition unit 131 acquires usage information from the corporate server 30, the present invention is not limited to this. For example, the dispenser 20 may transmit usage information to the corporate server 30 at predetermined intervals.

In such a case, the dispenser 20 uses information such as the installation location, the type of absorbent article, the number of sheets stored, the number used, the number remaining, the usage time history, the replenishment history, etc. The information may be stored in a predetermined storage section of 20.

[5-7. Provision processing〕
In the above embodiment, an example has been described in which the providing unit 134 provides information for providing absorbent articles based on the amount of absorbent articles, but the present invention is not limited to this. For example, the providing unit 134 may provide the organization with information regarding a service that provides absorbent articles as the provided information.

To give a more specific example, it is assumed that there are a contract plan A and a contract plan B, which have different upper limits on the amount of sanitary products that can be provided from the dispenser 20. Further, it is assumed that the contract plan that the company has contracted with is contract plan A. In this case, the acquisition unit 131 acquires information regarding the number of users, which is the number of users who use the dispenser 20, from the company.

Next, the providing unit 134 selects a different contract plan as provided information based on the amount of sanitary products indicated by the usage information and the amount of sanitary products estimated based on the number of users acquired by the acquiring unit 131. Information regarding B may be provided to companies. Here, the contract plan B is a plan in which the amount of sanitary products provided by the dispenser 20 is larger than that of the contract plan A.

In this manner, the providing unit 134 can encourage the user to continue using the dispenser because it provides information regarding a contract plan that is appropriate for the company.

[5-8. Authentication process]
In the above embodiment, an example has been described in which the dispenser 20 performs the authentication process to authenticate the user, but instead of the dispenser 20, the application control server 50 may have the function of the authentication process.

For example, in response to a user's operation, the application control server 50 sends a user's authentication request to a terminal device on a predetermined application AP along with identification information for identifying the user and a password set in advance by the user. Acceptance starts from 10.

Subsequently, the application control server 50 authenticates the user. For example, the application control server 50 stores a combination of identification information for identifying the user received from the terminal device 10 and a password set in advance by the user in a predetermined storage section of the application control server 50. Check the user information provided. Then, if the verification is successful, the application control server 50 authenticates the user.

Subsequently, the application control server 50 transmits the authentication result to the terminal device 10. For example, the application control server 50 transmits an authentication result indicating that user authentication has been successful to the terminal device 10. This allows the dispenser 20 to be used.

As another example, the information processing device 100 may have an authentication processing function instead of the dispenser 20. For example, in response to a user's operation, the dispenser 20 sends a user's authentication request from the terminal device 10 on a predetermined application AP along with identification information for identifying the user and a password set in advance by the user. Accept. Subsequently, the information processing device 100 receives the user's authentication request from the dispenser 20 along with identification information for identifying the user and a password set in advance by the user.

The information processing device 100 then authenticates the user. For example, the information processing device 100 uses a combination of identification information for identifying the user received from the dispenser 20 and a password set in advance by the user, and user information stored in the storage unit 120 in advance. Verify. Subsequently, the information processing device 100 authenticates the user if the verification is successful.

Then, the information processing device 100 transmits the authentication result to the dispenser 20. For example, the information processing device 100 transmits to the dispenser 20 an authentication result indicating that user authentication has been successful. Subsequently, the dispenser 20 transmits the authentication result to the terminal device 10. For example, the dispenser 20 transmits an authentication result indicating that user authentication has been successful to the terminal device 10. This allows the dispenser 20 to be used.

[5-9. Welfare〕
Further, the service using the dispenser 20 may be provided to users as a welfare program provided by a company to users.

[5-10. dispenser〕
Moreover, the dispenser 20 may operate even without power supply. For example, the dispenser 20 may mechanically manage the number of absorbent articles. Further, the dispenser 20 may have a mechanism that displays that there are no absorbent articles by pressing a mechanical switch when the number of absorbent articles decreases by a certain number.

[5-11. Stockpiled inventory]
Further, the absorbent article may be stockpiled by an organization. In this case, the information processing device 100 may perform inventory management assuming the use of stockpiled inventory. For example, the information processing device 100 calculates the number of absorbent articles used for each organization by linking the user ID and the dispenser ID. Subsequently, the information processing device 100 may determine how many absorbent articles to replenish the stockpiled stock, how many new absorbent articles to order, etc. based on the calculated number of used absorbent articles. Thereby, the information processing device 100 can appropriately manage the remaining number of absorbent articles based on the latest usage information while reliably securing the necessary number of absorbent articles as stockpiled inventory.

[5-12. Delivery charge〕
In addition, when setting costs for each company moving into the facility, the setting unit 135 divides the shipping fee for each company when it is delivered to the facility, and adds the divided shipping fee to the cost. may be set for each company.

[5-13. About how to manage users〕
Further, services using the dispenser 20 may be updated every year. For example, the terminal device 10 accepts input of an updated contract ID from a user on a predetermined application AP. Subsequently, the information processing device 100 acquires information regarding the contract ID from the terminal device 10. The information processing apparatus 100 may then update the user ID corresponding to the contract ID as the user ID stored in the organization information storage unit 122.

Thereby, the information processing apparatus 100 can appropriately manage user IDs. For example, when a user retires or is transferred, it is necessary to update the user ID corresponding to the user. In contrast, the information processing device 100 updates the user ID by acquiring the contract ID every year. In this way, the information processing device 100 can appropriately manage user IDs according to the user's employment status.

Note that in the above modification example, the terminal device 10 receives the input of the updated contract ID from the user. By doing so, the user ID may be updated.

[5-14. others〕
Among the above-described processes, all or part of the processes described as being performed automatically may be performed manually. Further, all or part of the processing described as being performed manually may be performed automatically by a known method. In addition, information including the processing procedures, specific names, and various data and parameters shown in the above documents and drawings may be changed arbitrarily, unless otherwise specified. For example, the various information shown in each figure is not limited to the illustrated information.

Furthermore, each component of each device shown in the drawings is functionally conceptual, and does not necessarily have to be physically configured as shown in the drawings. That is, the specific form of distributing and integrating each device is not limited to what is illustrated. In addition, all or part of each component may be functionally or physically distributed and integrated in arbitrary units depending on various loads and usage conditions.

Furthermore, the above-described processes may be executed in any combination as long as they do not contradict each other.

Further, the above-mentioned "section, module, unit" can be read as "means", "circuit", etc. For example, the providing unit can be read as providing means or providing circuit.

[6. Hardware configuration]
Further, the terminal device 10, dispenser 20, company server 30, replenisher server 40, application control server 50, payment server 60, and information processing device 100 according to the above-described embodiment are illustrated in FIG. 8, for example. This is realized by a computer 1000 configured as shown. FIG. 8 is a diagram showing an example of the hardware configuration. The computer 1000 is connected to an output device 1010 and an input device 1020, and is connected to an arithmetic device 1030, a cache 1040, a memory 1050, an output IF (Interface) 1060, an input IF 1070, and a network IF 1080 via a bus 1090.

The arithmetic unit 1030 operates based on programs stored in the cache 1040 and memory 1050, programs read from the input device 1020, and performs various processes. The cache 1040 is a cache, such as a RAM, that temporarily stores data used by the arithmetic unit 1030 for various calculations. Further, the memory 1050 is a storage device in which data used by the arithmetic unit 1030 for various calculations and various databases are registered, and is realized by a ROM (Read Only Memory), an HDD (Hard Disk Drive), a flash memory, etc. It is a memory that

The output IF 1060 is an interface for transmitting information to be output to an output device 1010 that outputs various information such as a monitor or a printer, and is, for example, a USB (Universal Serial Bus), a DVI (Digital Visual Interface), It may be realized by a connector of a standard such as HDMI (registered trademark) (High Definition Multimedia Interface). On the other hand, the input IF 1070 is an interface for receiving information from various input devices 1020 such as a mouse, a keyboard, and a scanner, and is realized by, for example, a USB or the like.

For example, the input device 1020 may be an optical recording medium such as a CD (Compact Disc), a DVD (Digital Versatile Disc), or a PD (Phase change rewritable disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, It may be realized by a device that reads information from a magnetic recording medium, a semiconductor memory, or the like. Further, the input device 1020 may be realized by an external storage medium such as a USB memory.

The network IF 1080 has a function of receiving data from other devices via the network N and sending it to the computing device 1030, and also transmitting data generated by the computing device 1030 to the other devices via the network N.

Here, the arithmetic device 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070. For example, the arithmetic device 1030 loads a program from the input device 1020 or the memory 1050 onto the cache 1040, and executes the loaded program. For example, when the computer 1000 functions as the information processing device 100, the arithmetic unit 1030 of the computer 1000 realizes the functions of the control unit 130 by executing a program loaded onto the cache 1040.

The embodiments of the present application have been described above in detail based on the drawings. However, these are merely examples, and the embodiments of the present application may be implemented in other forms with various modifications and improvements based on the knowledge of those skilled in the art, including the embodiments described in the disclosure section of the invention. is possible.

N Network 1 Information processing system 10 Terminal device 20 Dispenser 30 Company server 40 Replenisher server 50 Application control server 60 Payment server 100 Information processing device 110 Communication unit 120 Storage unit 121 Contract information storage unit 122 Organization information storage unit 123 Usage information storage unit 124 provided information storage unit 130 control unit 131 acquisition unit 132 identification unit 133 determination unit 134 provision unit 135 setting unit

Claims (13)

When a user belonging to an organization that resides in a facility where a prescribed dispenser for providing absorbent articles is installed uses the prescribed dispenser, usage information regarding the use of the absorbent article used by the user is collected. an acquisition unit that acquires;
an identification unit that identifies the amount of the absorbent article for each organization residing in a facility where the predetermined dispenser is installed, based on the usage information;
An information processing device comprising: a provision unit that provides provision information for providing the absorbent article based on the amount of the absorbent article. The provision department is
The information processing device according to claim 1, wherein the provided information for each facility is provided based on the amount of absorbent articles specified for each tissue by the specifying unit. The provision department is
Claim 2, characterized in that, as the provided information for each facility, information regarding replenishment indicating the amount of absorbent articles to be replenished in the predetermined dispenser is provided to a replenisher who replenishes the absorbent articles. The information processing device described in . The acquisition unit includes:
further obtaining information regarding the number of users, which is the number of users using the predetermined dispenser;
The provision department is
A claim characterized in that information regarding a service that provides the absorbent article is provided to the organization as the provided information based on the amount of the absorbent article indicated by the usage information and the number of users. The information processing device according to item 1. The provision department is
The amount of absorbent articles indicated by the usage information and the amount of absorbent articles estimated based on the number of users, the amount of absorbent articles used by the users. The information processing device according to claim 4, wherein information regarding a service that provides sex products is provided to the organization. The information processing device according to claim 1, further comprising a determination unit that determines whether or not the absorbent article has been used illegally based on the usage information and the amount of the absorbent article. . The determination unit includes:
A claim characterized in that it is determined that the absorbent article has been used illegally when a difference between the amount of the absorbent article indicated by the usage information and the amount of the absorbent article is a predetermined threshold value or more. 6. The information processing device according to 6. The method further comprises a setting unit that sets, for the organization, a total amount of the cost of using the predetermined dispenser and the cost based on the amount of the absorbent article, as the cost related to the use of the predetermined dispenser. The information processing device according to claim 1. The setting section includes:
The information processing device according to claim 8, wherein the cost calculated based on the amount of absorbent articles indicated by the provided information is set as the cost based on the amount of absorbent articles. The setting section includes:
The information processing device according to claim 8, wherein a predetermined amount is set as the cost based on the amount of the absorbent article. The setting section includes:
9. The cost based on the quantity of the absorbent article is set as the cost calculated based on the number of users who use a predetermined dispenser among the users belonging to the organization. information processing equipment. An information processing method performed by a computer, the method comprising:
When a user belonging to an organization that resides in a facility where a prescribed dispenser for providing absorbent articles is installed uses the prescribed dispenser, usage information regarding the use of the absorbent article used by the user is collected. an acquisition process to acquire;
a specifying step of specifying the amount of the absorbent article for each organization residing in a facility where the predetermined dispenser is installed, based on the usage information;
An information processing method comprising: providing information for providing the absorbent article based on the amount of the absorbent article. When a user belonging to an organization that resides in a facility where a prescribed dispenser for providing absorbent articles is installed uses the prescribed dispenser, usage information regarding the use of the absorbent article used by the user is collected. the acquisition procedure to acquire;
a specifying procedure for specifying the amount of the absorbent article for each organization residing in a facility where the predetermined dispenser is installed, based on the usage information;
An information processing program that causes a computer to execute a provision procedure of providing provision information for providing the absorbent article based on the amount of the absorbent article.

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