JP2023126432A - Wrong delivery prevention system of commodities and program - Google Patents

Abstract

To provide a wrong delivery prevention system for commodities capable of preventing wrong delivery of commodities.SOLUTION: In a wrong delivery prevention system of commodities, a portable terminal 20 and a management server 11 are communicably connected to each other. The portable terminal 20 includes: a reading unit 81 for reading commodity identification information individually attached to a commodity to be delivered and slip identification information attached to a delivery slip corresponding to the commodity to be delivered and including the commodity identification information of the commodity corresponding to the delivery slip; a first true/false determination unit 85 for determining whether or not the commodity identification information of the commodity read by the reading unit 81 coincides with the commodity identification information included in the slip identification information of the delivery slip read by the reading part 81; and a notification unit 88 for giving a notification on determination results of the first true/false determination unit.SELECTED DRAWING: Figure 8

Description

The present invention relates to an erroneous product delivery prevention system for preventing erroneous product delivery.

For example, as described in Patent Document 1, this type of product delivery prevention system identifies the current location and delivery destination position in latitude and longitude during delivery of a package (product), and It is known to issue a warning if the value exceeds a certain threshold.

JP2011-219181A

However, in the system for preventing erroneous delivery of products according to Patent Document 1, there is a possibility that erroneous delivery of products due to a mix-up between the delivered product and its delivery slip may occur.

The present invention has been made in view of the above-mentioned circumstances, and its purpose is to prevent mis-delivery of products due to mis-delivery of delivered products and their delivery slips. The purpose is to provide a delivery prevention system.

A product misdelivery prevention system according to the present invention is a product misdelivery prevention system in which a mobile terminal and a management server are connected to each other so as to be able to communicate with each other. a reading section that reads product identification information and slip identification information that is attached to a delivery slip corresponding to a product scheduled for delivery and includes product identification information of the product corresponding to the delivery slip; and a product identification of the product read by the reading section. a first correctness determination section that determines whether the information matches product identification information included in the slip identification information of the delivery document read by the reading section; and a notification that notifies the judgment result of the first correctness determination section. It is characterized by having a section.

In the above-described invention, the mobile terminal includes a second correctness determination unit that determines whether the current location information matches the delivery address information as character information included in the slip identification information read by the reading unit. The notification unit may be characterized in that it notifies the determination result of the second correctness determination unit.

In the above-mentioned invention, the mobile terminal is connected to the map server so as to be able to communicate with each other, and the mobile terminal, through communication with the map server, reads the current location information and character information included in the slip identification information read by the reading unit. It may also be characterized by comprising a map display section that displays a map including delivery address information.

According to this invention, it is possible to prevent erroneous delivery of products due to confusion between the delivered product and its delivery slip.

FIG. 1 is a diagram of a system for preventing incorrect delivery of products according to the present invention. FIG. 2 is a perspective view showing an example of product packaging. FIG. 2 is an explanatory diagram of product delivery based on a delivery slip. FIG. 3 is a diagram of a delivery slip used in the management system according to the present invention. FIG. 3 is a diagram of a product label used in the management system according to the present invention. FIG. 3 is a diagram showing an example of a display on a mobile terminal according to the present invention. FIG. 3 is a diagram showing an example of a display on a mobile terminal according to the present invention. FIG. 1 is a block diagram showing the configuration of a mobile terminal according to the present invention. FIG. 2 is a diagram illustrating the processing flow of the product misdelivery prevention system according to the present invention.

Embodiments of the present invention will be described below with reference to the drawings.

As shown in FIG. 1, a product misdelivery prevention system (hereinafter simply referred to as a "management system") 1 includes a management server 11, and is capable of transmitting information to the management server 11, and is capable of transmitting information to the product distribution process. It includes a mobile terminal 20 used at each point of the final destination, and a map server 70 such as a map company as an external system that can communicate with the mobile terminal 20.

The management server 11 is a general server device, and includes a CPU 12, a ROM 13, a RAM 14, a storage device 15, and the like. It also includes a communication device 16 for connecting with other servers, and an input/output interface 17 that mediates connection to input/output devices such as a monitor 23, a keyboard 24, and a printer (not shown). The storage device 15 stores a management means 18a as a program executed by the CPU 12, and a delivery information etc. acquisition means 18b for acquiring delivery destination information and delivery product information, which will be described later. Furthermore, a database 18c is a database area for storing slip numbers (if such information can be obtained from the production management information system 30; this will be described later), product codes, order quantities, lot numbers, serial numbers, etc. has.

The management server 11 is, for example, a department of a business office such as a factory, and may be installed in a logistics management department 10 that manages the shipment of goods (products), but is not limited to an in-house server and may be an external server or the like. It's okay. The management server 11 is connected to the communication network 50 via the information acquisition server 3'. The management server 11 acquires predetermined information (data) transmitted from the mobile terminal 20 that is temporarily stored in the information acquisition server 3' at a predetermined timing. Note that this will be described later.

Furthermore, the management server 11 is connected to a production management information system 30 for managing manufacturing information and inventory information based on product orders, and can acquire predetermined information (data). The management information system 30 includes an interface server 31 and is connected so that information (data) can be transmitted according to a request from the management server 11. Specifically, the management server 11 includes a communication device 16, and the interface server 31 also includes a similar communication device (not shown), and a dedicated line connects the communication devices.

The production management information system 30 stores delivery destination information (delivery address information) that is character information such as the name and address of the delivery destination that is the final destination of the product, the product name that identifies the type of product to be delivered, and the product. The serial number (product identification information) attached to the product and the package 42 (see Figure 2) that is the packaging for the product, as a two-dimensional code for each product. Delivery product information, including the packaging style of the product and the quantity to be shipped (number of orders), is created from the order information and held. The production management information system 30 can transmit this information as appropriate in response to a request from the management server 11. On the other hand, in correspondence with these pieces of information in the production management information system 30, in the voucher management system attached to the production management information system 30 or in a separate system, the voucher identification information including the delivery destination information and product identification number is stored as 2. A delivery slip 41 with a slip code 43 (see FIG. 4) as a dimensional code is issued. In the former case, the production management information system 30 can manage the slip number for identifying the delivery slip used for delivery, and can provide information on the slip number to the database 18c of the management server 11.

The map server 70 can be directly connected to the mobile terminal 20, and upon receiving an inquiry from the mobile terminal 20 about the delivery address of the product (see FIG. 4), which is delivery information as text information, the map server 70 displays the delivery address on a map. It is equipped with a program that performs a process of searching, determining map information, and sending the determined map information back to the mobile terminal 20. Further, when the map server 70 receives an inquiry about current location information, which will be described later, from the mobile terminal 20, the map server 70 performs a process of searching the current location information on a map, determining it as map information, and sending the determined map information back to the mobile terminal 20. It has a program to do it. Furthermore, when the map server 70 receives an inquiry about the delivery address and current location information from the mobile terminal 20, it determines these as map information and returns the map information including the determined current location and delivery address to the mobile terminal 20. It has a program to do this.

The mobile terminal 20 is an information terminal such as a mobile phone, and has at least the function of optically reading a printed code, the function of transmitting necessary information to the management server 11 via the communication network 50, and the function of transmitting necessary information to the management server 11 via the communication network 50. The map server 70 also has a function of communicating with the map server 70. In the present embodiment, the mobile terminal 20 is an information terminal in which a dedicated application program is installed on a mobile phone, and has a two-dimensional code reading function, that is, it acquires a two-dimensional code by photographing it with a camera or the like. It has the function of reverse encoding and converting into character information. Furthermore, the mobile terminal 20 can be wirelessly connected to the nearest base station 51, can be connected to the information acquisition server 3' and the map server 70 via the server device 3 and the communication network 50, and can be connected to the information acquisition server 3'. predetermined information can be sent by the application program. Information transmitted from the mobile terminal 20 to the information acquisition server 3' is encrypted and communicated from the viewpoint of security. Note that details of the application program will be described later.

In this embodiment, the product delivery error prevention system 1 also functions as a traceability management system, and a product delivery method assuming this application will be described with reference to FIGS. 2 and 3.

For example, products made of fluid or powder, such as lubricating oil products, are stored in a certain amount in containers and temporarily stored or retained at manufacturing facilities, logistics terminals, and the like. Some products are packaged in packaging materials such as cardboard boxes for the purpose of facilitating transportation or protecting the products. As shown in FIG. 2, each product is delivered in the form of a package 42 provided with an exterior made of these containers and packaging materials. The packaging body 42 is determined depending on the appearance, shape, size, etc. of the container such as a "can" (see FIG. 2(a)) or the packaging material such as a "box" (see FIG. 2(b)). Packing style is differentiated. Further, a product label 44 is attached to each package 42, and a product information code 45 is attached either written on the product label 44 or attached alone. Furthermore, each product is subject to lot management during manufacturing, and the product information code 45 includes a lot number. That is, the product information code 45 is a coded character string consisting of a product name, packaging name, lot number, serial number, etc. for identifying the product. Details of the product label 44 and product information code 45 will be described later.

As shown in FIG. 3, in order to deliver a product, first, a delivery slip 41 is issued in accordance with order information from the production management information system 30. For example, assume that delivery slips 41A, 41B, and 41C are issued that instruct delivery to three delivery destinations 63a, 63b, and 63c that are shipped from a logistics terminal 61 and pass through the same relay terminal 62. The delivery slips 41A, 41B, and 41C indicate the number of orders for each of the products S1 and S2. For example, if the order numbers of the delivery slips 41A, 41B, and 41C are shown in order, the items S1 are 3, 2, and 0, and the items S2 are 4, 1, and 2. At the distribution terminal 61, packages 42 of each product are picked up in accordance with the total number of ordered products written on the delivery slips 41A, 41B, and 41C, and packed for delivery to the relay terminal 62. Here, five products S1 and seven products S2 are picked up and put together to form an aggregate 42D of packages 42. That is, in the distribution terminal 61, individual products are not identified, but are managed based on their type and quantity.

The aggregate 42D of the assembled packages 42 is shipped from the logistics terminal 61 to the relay terminal 62 in one transport vehicle. In this case, the delivery slips 41A, 41B, and 41C are also moved toward the relay terminal 62 in the same transport vehicle.

Next, at the relay terminal 62, the packages 42 of the products S1 and S2 are picked up from the collection 42D according to the delivery slips 41A, 41B, and 41C, and are grouped into each collection, and are sorted according to the destination of delivery. The cargo is then transferred to another transport vehicle. That is, the assembly 42A delivered by the delivery slip 41A is delivered to the transport vehicle headed for the delivery destination 63a, and the assembly 42B delivered by the delivery slip 41B is delivered to the transport vehicle directed to the delivery destination 63b by the delivery slip 41C. The aggregate 42C is loaded onto a transport vehicle headed for a delivery destination 63c.

The aggregates 42A, 42B, and 42C are finally delivered to delivery destinations 63a, 63b, and 63c, respectively, together with delivery slips 41A, 41B, and 41C. At this time, since the aggregates 42A, 42B, and 42C correspond to the product types and order quantities listed in the delivery slips 41A, 41B, and 41C, the products are delivered to the delivery destinations 63a, 63b, and 63c according to the orders. It will be delivered.

Note that the delivery slip 41 moves along with the delivered package 42 until it is delivered from the logistics terminal 61 to the delivery destinations 63a, 63b, and 63c, and its written contents are not changed during the delivery. That is, even when a plurality of packages 42 shipped from several logistics terminals 61 are delivered together at the relay terminal 62 to one delivery destination 63a, a separate delivery slip 41 is generated for each shipping source logistics terminal 61. Published in In other words, there are cases where delivery is performed to one destination using multiple delivery slips. In addition, in the case of products being delivered from different logistics terminals to one delivery destination 63a, or in the case of products being delivered to an address close to the delivery destination 63a, these products are transported in the same transport vehicle. The products may be loaded and delivered, and at the same time, a plurality of delivery slips 41 corresponding to these products may also be moved by such a transport vehicle.

Next, details of the delivery slip 41 and the package 42 used in this embodiment will be explained using FIGS. 4 and 5.

Referring to FIG. 4, the delivery slip 41 contains information necessary to deliver the necessary products in the required quantity to the delivery destination, such as the name and address of the delivery destination, the slip number, the name of the product to be delivered, and the product. The code, packaging style, and number of orders for each product are written in characters, and a slip code 43 is also attached. The slip code 43 is, for example, a two-dimensional code that encodes information including delivery destination information and delivery product information, and can be read by the mobile terminal 20. The delivery destination information is used to identify the delivery destination, and includes, for example, a code indicating the destination, and the name and address of the destination. Further, the delivery product information is information for confirming the type of product to be delivered, the serial number assigned to each product, the packaging style, and the number of products.

Note that it is preferable that the slip code 43 includes a coded slip number for identifying the delivery slip in order to prevent the same delivery slip from being read twice during reading, which will be described later. In this embodiment, the coded information included in the slip code 43 includes information on the slip number and delivery destination name as delivery destination information, and information on the product name, packaging name, and order quantity as delivery product information. shall be included. The product name may be a code for identifying the type of product, and may be the name of the product, but in this embodiment, it is a product code, also called a model number or product number, consisting of a string of numbers or alphabets. be. Codes are also used for packaging names.

Referring to FIG. 5, a product label 44 is attached or printed on the product to be delivered. Since the products are delivered in packages 42, product information is pasted or printed on the exterior of each package 42. In detail, the product label 44 includes information such as the product name, product code, product description, packaging, lot number, serial number, and contact information in characters. Further, a product information code 45 is attached to the product label 44. The product information code 45 is, for example, a two-dimensional code that encodes a lot number for identifying a manufacturing lot, a product name, and a packaging name, and can be read by the mobile terminal 20. In this embodiment, the product information code 45 further includes a serial number for identifying the individual product and the address of the home page.

Next, details of how to use the traceability management system and the mobile terminal will be explained using FIGS. 1, 3, 6, and 7.

Referring to FIG. 1, as described above, a delivery slip 41 is issued in a system associated with the production management information system 30 or in another system to manage delivery. Note that the delivery slip 41 is issued based on delivery product information and delivery destination information, and is given a slip code 43. On the other hand, the management server 11 may request the production management information system 30 to transmit delivery product information and delivery destination information via the interface server 31 using the delivery information etc. acquisition means 18b, and may obtain the same. These pieces of information are used to verify delivery information, which will be described later, when it is finally received.

As shown in FIG. 3, the packages 42 of each product whose quantity is controlled at the logistics terminal 61 are shipped together with the delivery slip 41, transshipped at the relay terminal 62, and then sent to the delivery destination 63, which is the final destination. will be shipped to. At the delivery destination 63, an inspection is performed to confirm delivery. For inspection, the mobile terminal 20 is used by an operator such as a transport vehicle driver with an inspection program, which is a dedicated application program, activated.

Referring to FIG. 6, the inspection program of the mobile terminal 20 optically acquires the slip code 43 of the delivery slip 41 and reverse encodes it using the two-dimensional code reading function of the code data reading section 20f, which will be described later. The mobile terminal 20 displays on its screen 21, among the delivery product information, the product name, packaging name, and number of deliveries in characters. The number of deliveries is the quantity to be delivered obtained from the number of orders. Further, the delivery destination and the slip number, which are delivery destination information, are also read from the slip code 43 and displayed on the screen 21. The delivery destination is used in order not to mix up the delivery slip 41 used for each delivery destination 63 in the case of a so-called consolidated delivery service in which a transport vehicle sequentially visits a plurality of delivery destinations 63 for delivery. Further, the slip number is used for the purpose of preventing the same delivery slip 41 from being read twice, such as when a plurality of delivery slips 41 are used to deliver to one delivery destination 63. The identification may be made using other information rather than the slip number. Note that in cases where there is a large amount of information, a plurality of slip codes 43 may be displayed on the delivery slip 41 and read in order.

By reading the slip code 43, character information for inspection is displayed on the screen 21. For example, a product code corresponding to the product name and a code corresponding to the packaging name are displayed, and the number of orders for each is displayed as the "number of deliveries." Here, "23", which is the total number of deliveries for all products, is displayed in the "Uninspected Items" column.

Next, the inspection program of the mobile terminal 20 uses the two-dimensional code reading function to optically acquire the product information code 45 attached to the package 42 and reverse encode it. That is, the lot number, product name, packaging name, and serial number are read. Note that this inspection program will not accept the same product information code multiple times. In other words, since each product information code 45 including at least the serial number is always different, it is possible to prevent a product information code 45 that overlaps with an already read product information code 45 from being read, thereby preventing miscalculation of the number of products. . Further, the product information code 45 has redundancy, and may include a home page address, etc., as appropriate.

Referring to FIG. 7A, it is assumed that the product information code 45 attached to the package 42 of the product with the product code "ab1234" is read. Then, on the screen 21, "1" is highlighted in the "Number of Reads" column, and the number in the "Uninspected Items" column is subtracted by 1 to become "22." Regarding the product code "ab1234", the number of deliveries is "5", so there are 4 products remaining that have not been inspected at this point. Subsequently, reading of the product information codes 45 attached to other packages 42 is continued.

Referring to FIG. 7B, it is further assumed that the product information code 45 is read twice for the product code "ab5678" and eight times for the product code "ab9012". Then, the quantity is similarly highlighted in the "Number of Reads" column, and the number in the "Uninspected Items" column is further subtracted by 10 to become "12". Regarding the product code "ab9012," the "Number of deliveries" and "Number of reads" are now equal, so the "Product name" column, "Packaging name" column and " The ``Number of deliveries'' column will be highlighted. If you read the product information code 45 attached to all packages 42 that were delivered in the same way, the "number of deliveries" and "number of reads" for all products will be equal, and "0" will be displayed in the "uninspected item" column. is displayed (see FIG. 7(c)). In this way, the delivery slip 41 and the delivered product can be easily compared by simply reading the two-dimensional code, and such a comparison can prevent erroneous deliveries.

Next, as shown in FIG. 7(c), the operator who has finished reading all or some of the product information codes 45 presses the "Confirm" button to carry a signal indicating the completion of the reading work. Input on terminal 20. Then, the inspection program displays a message on the screen 21 to confirm whether it is OK to finish the reading operation. In response to this, when the operator selects "OK" displayed on the screen and presses the "Confirm" button, the inspection program sends data to the screen 21, as shown in FIG. 7(d). A display will be displayed to confirm that it is correct. In response to this, when the operator selects "Send" displayed on the screen and presses the "Confirm" button, the inspection program stores the read data in the memory of the mobile terminal 20. This completes the inspection work using the inspection program. Note that when there are multiple delivery slips 41 at one delivery destination 63, such as when deliveries are made from multiple logistics terminals 61 at the same time, the above-described procedure may be repeated for each delivery slip 41.

Furthermore, in addition to the inspection program, the mobile terminal 20 has a sending program which is a dedicated resident application program. This is sent when the data that has been read and confirmed to be OK to send is stored. The sending program wirelessly connects to the nearest base station 51 and connects to the information acquisition server 3' via the server device 3 and communication network 50. Upon connection, the information acquisition server 3' preferably performs authentication using a terminal identification code that can identify the individual mobile terminal 20. Once the connection is established, the mobile terminal 20 transmits delivery information and a terminal identification code using a transmission program (data transmission). The delivery information sent to the information acquisition server 3' includes delivery destination information, delivery product information, lot number, and serial number. The information acquisition server 3' stores the received delivery information and terminal identification code in a storage device (not shown).

Here, in a place where the line connection between the mobile terminal 20 and the base station 51, for example, the radio wave reception condition is poor, and communication by the mobile terminal 20 is not possible, when attempting to transmit data, the transmission program suspends data transmission. After that, data transmission is attempted again after a predetermined period of time has elapsed. This data transmission attempt continues at predetermined time intervals as long as communication is not possible. If the driver of the transport vehicle carries the mobile terminal 20 to a place with good radio wave reception, communication becomes possible and predetermined information can be transmitted to the information acquisition server 3'. In addition, the transmission program is configured so that the above inspection work can be performed regardless of whether data transmission is completed, so that the operation is given priority while the inspection program is running, and the operation of the inspection program is not interfered with. There is. As a result, inspection can be performed at the delivery destination 63 without installing special additional equipment and without being affected by the wireless environment at that location. For example, even if radio wave reception conditions are poor, products can be delivered and inspected to multiple destinations in succession, and data can be sent all at once when radio wave reception conditions are good. Note that when data transmission is suspended in this way, as shown in FIGS. 6 and 7, on the screen 21 of the mobile terminal 20, the delivery slip 41 for the delivery information for which data transmission is suspended is displayed in the "Unsent" column. Displayed as a number.

When the transmission of the delivery information is completed, the transmission program erases the delivery information from the memory of the mobile terminal 20. This increases the confidentiality of information in the mobile terminal 20.

Referring to FIG. 1, the management server 11 uses the management means 18a to periodically request the information acquisition server 3' to transmit delivery information and a terminal identification code. In response to such a request, the information acquisition server 3' transmits the information if it can be transmitted, and also erases the transmitted information from the storage device. This increases the confidentiality of information in the information acquisition server 3'.

When the management server 11 receives the delivery information and the terminal identification code from the information acquisition server 3', the management means 18a stores the data in the database 18c of the storage device 15. Thereby, the management server 11 can store delivered products and lot numbers indicating their production lots for each delivery destination. Furthermore, by including the terminal identification code, the mobile terminal 20 that has acquired the delivery information can be identified. Furthermore, when delivery product information and delivery destination information are obtained from the production management information system 30, the delivery information can be compared with the delivery product information and delivery destination information. The results of this verification are displayed on the monitor 23 or the like.

In addition, if there is a so-called stockout, such as when the container of the product is damaged during delivery, and it is not possible to deliver all the products listed on the delivery slip 41 at the delivery destination, the inspection program ” button, etc., a screen is displayed asking if it is OK to finish the reading operation, and then a screen is displayed asking if it is OK to send the data. This allows data transmission even if there is a shortage of items. The management server 11, which has received the delivery information with out-of-stock items, notifies the administrator by displaying this on the monitor 23 or the like so that arrangements can be made to re-deliver the out-of-stock items. Data regarding out-of-stock items may be sent to the production management information system 30 to make arrangements for re-delivery.

According to the present embodiment described above, quantity management is performed based on the type and number of products without particularly identifying individual packages 42, and even though the delivery method is complicated, including transshipment at relay terminals, etc. First, delivery information including at least delivery destination information and lot number can be stored in the database 18c of the management server 11, and combinations of manufacturing lots and delivery destinations of delivered products can be specified for all products. In other words, the delivery destination can be determined for each manufacturing lot, and traceability can be established without making major changes to the production management information system 30 as the current delivery management system.

Next, the delivery of a product to which the function of the system 1 for preventing erroneous product delivery will be applied will be described using FIG. 8.

Application programs installed on the mobile terminal 20 include, in addition to the above-mentioned inspection program and transmission program, programs for preventing misdelivery of products and for plotting the delivery destination and current location when the product is delivered. A program to prevent mistaken delivery is installed. Although this erroneous delivery prevention program is stored in the mobile terminal 20 by installation, it goes without saying that the program may be resident in the mobile terminal 20 from the beginning.

As shown in FIG. 8, the mobile terminal 20 includes an input section 20a consisting of input keys, etc., a display section 20b used for monitoring input data, a transmitting/receiving section 20c for data communication, various data files masters, and products. It is equipped with a storage unit 20d etc. that stores an erroneous delivery prevention program 80 (hereinafter simply referred to as "program 80") etc. that realizes the functions of the erroneous delivery prevention system, and controls the operation of each of these parts according to the program 80 etc. It is configured by connecting to a control section (CPU) 20e and connecting a code data reading section 20f to this control section 20e.

The code data reading unit 20f has a function of optically reading code data such as the above-mentioned slip code 43 and product information code 45 by irradiating reading light from a light irradiation window provided on the mobile terminal 20. When the product information code 45 and the like are read, the program reads them into the storage section 20d. Note that the code data reading section 20f has a function of processing the read code data according to a predetermined calculation program, converting it into original data, and decoding it.

The mobile terminal 20 uses a program 80 to read products to be delivered and their delivery slips through communication between a reading section 81 that causes the code data reading section 20f to read the slip code 43 and the product information code 45, and the management server 11. A first acquisition unit 82 that acquires such information, a second acquisition unit 83 that acquires information directly read from the product information code 45 and slip code 43 of the product and delivery slip, and the correctness of the product and its delivery slip. a first correct/incorrect judgment section 85 that judges whether the current position and the delivery destination are correct through communication with the map server 70; and a map display section 89 that displays on the screen 21 a map or the like on which the current location and delivery address are plotted on the mobile terminal 20.

The reading unit 81 selects the “read” button from among the menu screens (not shown) that are opened by tapping any of the “map display” button, “delivery registration” button, and “inspection check” button on the screen 21 of the mobile terminal 20. This program is executed by tapping (operating) and starts the code data reading section 20f of the mobile terminal 20 to read the product information code 45, slip code 43, etc. The reading unit 81 reads and stores, for example, the delivery address as character information shown in FIG. 4.

The first acquisition unit 82 is executed by tapping the “data communication” button on the menu screen (not shown) that is opened by tapping the “delivery registration” button on the screen 21 of the mobile terminal 20, and is executed by tapping the “data communication” button on the screen 21 of the mobile terminal 20. Through communication, all the various information included in the product information code 45 of each product to be delivered and each slip code of the delivery slip corresponding to each of these products are acquired, and these various information are stored in the storage unit 20d. (registration) program. For example, in the case of the delivery slip 41A, the slip number of the delivery slip 41A is sent to the management server 11 by tapping the "Manual data transmission" button on the screen 21 of the mobile terminal 20. Information that there are seven products in total, three products S1 and four products S2 of the body 42A, and various information about each of these seven products are acquired and registered.

In addition, in this embodiment, all the various information included in the slip code 43 and product information code 45 are acquired, but from the slip code 43, the serial number and delivery address of the product corresponding to the delivery slip are obtained. Needless to say, it is also possible to use a program that acquires only necessary information according to the situation, such as acquiring only the serial number of the product from the product information code 45, and stores it in the storage unit 20d.

The second acquisition unit 83 is executed by tapping the "read" button on a menu screen (not shown) that opens by tapping the "inspection check" button on the screen 21 of the mobile terminal 20, and is actually loaded onto the transport vehicle. By reading (scanning) the product information code 45 and its delivery slip 41 of the product to be shipped using the code data reading unit 20f of the mobile terminal 20, the product information code 45 and delivery slip 41 of each product actually loaded on the transport vehicle are read (scanned). This is a program that acquires various information included in the code 43.

The first correct/incorrect judgment unit 85 is executed by tapping the “first correct/incorrect judgment” button on a menu screen (not shown) that is opened by tapping the “inspection check” button on the screen 21 of the mobile terminal 20, and Among the various information acquired by the acquisition unit 83, it is determined whether the serial number of the product information code 45 and the serial number of the slip code 43 match, and if they match, it is determined that the product and the delivery slip have been mistaken. The program makes a first correct determination that there is no such item, and if there is a mismatch, makes a first incorrect determination that there is a mix-up between the product and the delivery slip, and sends this determination result to the management server 11.

In addition, the first correctness determination unit 85 determines whether the product scheduled for delivery acquired and registered by the first acquisition unit 82 is correct or not, and the product actually loaded in the transport vehicle acquired by the second acquisition unit 83. and the number of products scheduled for delivery acquired and registered by the first acquisition unit 82 (for example, 7 items in the case of delivery slip 41A) and the number of items actually loaded on the transport vehicle acquired by the second acquisition unit 83. It determines whether the number of products is correct or incorrect, and the registered products match the products actually loaded, and the number of registered products matches the number of products actually loaded on the transport vehicle. In this case, a second judgment is made to confirm that the products actually loaded on the transport vehicle and their number are correct, and if at least one of these is inconsistent, the products actually loaded on the transport vehicle and their number are checked. The program performs a second erroneous determination that the number is incorrect, and sends the determination result to the management server 11. In this way, by transmitting the determination results by the first and second correctness determination units 87 and 87 to the management server 11, the delivery status of each transport vehicle can be appropriately grasped in real time by the management server 11. .

In the present embodiment, the first authenticity determination unit 85 determines the authenticity of the product and the delivery slip, and the authenticity of the products and the number of products actually loaded on the transport vehicle. , the first correctness judgment section 85 judges whether the products and the delivery slip are correct, and the third correctness judgment section judges whether the products actually loaded on the transport vehicle and the number thereof are correct. Needless to say, the functions may be separated into separate determination sections.

The second correctness determination unit 87 is executed by tapping the “Delivery destination check” button on a menu screen (not shown) that is opened by tapping the “Inspection check” button on the screen 21 of the mobile terminal 20. The current location information at the time of the operation is identified using GPS or the like, and it is determined whether the identified current location information matches the delivery address of the product as text information read by the above-mentioned reading unit 81. If they match, it makes a third judgment that the delivery destination is correct, and if they do not match, it makes a third erroneous judgment that the delivery destination is incorrect. Note that the determination result by the second correctness determination section 87 may also be transmitted to the management server 11.

The notification unit 88 is a program that, when there is a determination result by the first and second correctness determination units 85 and 87, notifies the result by displaying it on the screen 21 of the mobile terminal 20, and notifying it by sound, vibration, etc. It has become. Specifically, the notification unit 88 informs the mobile terminal when the first correctness judgment unit 85 makes the first correctness judgment, and when the second correctness judgment unit 87 makes the second and third correctness judgments. For example, on the screen 21 of 20, for the first correct judgment, a message such as "The product and the slip match" is displayed, and for the second correct judgment, "The loaded products and the number of items are normal." , etc., and for the third correct judgment, display (visual notification) such as "This is the correct delivery destination", and also make a corresponding sound (audible notification) or vibration (tactile notification), etc. It looks like this. Note that these visual, auditory, and tactile notifications may be used alone or in combination, and are not particularly limited as long as they can notify delivery personnel of the determination results. Needless to say.

In addition, the notification unit 88 displays the screen of the mobile terminal 20 when the first correct/incorrect judgment unit 85 makes a first incorrect judgment, and in the case where the second correct/incorrect judgment unit 87 makes a second and third incorrect judgment. 21, for example, a warning display (notification) such as ``The product and the slip are different!'' will be displayed for the first erroneous judgment, and ``The installed product is incorrect!'' for the second erroneous judgment. , warning displays such as "The number of installed products is incorrect!" or "The installed products or number are incorrect!", and for the third erroneous judgment, "The delivery address is incorrect!" ” and other warnings, as well as corresponding sounds and vibrations. This makes it possible to appropriately point out various errors to the delivery staff, such as mistaking the product and delivery slip, mistaking the product, number of products loaded, or wrong delivery destination, thereby preventing erroneous deliveries. can do.

The map display section 89 is executed by tapping the "map display" button on the screen 21 of the mobile terminal 20, identifies the current position information at the time of this operation using GPS, etc., and displays it in the above-mentioned reading section 81. The delivery address information is specified based on the read delivery address as character information (see FIG. 4), and the current location information and delivery address are directly referred to the map server 70 from the mobile device 20, and then sent to the map server 70. By receiving the above-mentioned map information of the delivery address, map information of the current location, and map information of the current location and the delivery address from 70, a map of the delivery destination, a map of the current location, and a map plotting the delivery destination and the current location. This program displays the following information on the screen 21 of the mobile terminal 20. In this embodiment, since delivery address information is used as character information, it is simpler than using latitude and longitude, and the location information and address required when converting latitude and longitude information into a two-dimensional code. Since there is no need for a database to link location information and addresses, even if the number of delivery destinations increases, maintenance for linking location information and addresses can be eliminated. Note that the delivery address may be specified by a delivery person or the like inputting the slip number of the delivery slip of the product to be delivered via the input unit 20a. Further, in this embodiment, as described above, the mobile terminal 20 and the map server 70 are directly connected to perform mutual communication, and the mobile terminal 20 and the map server 70 are not connected, but, for example, the management server 11 and the map server 70 may be connectable, and the mobile terminal 20 may communicate with the map server 70 via the management server 11.

Next, regarding the use of the system for preventing incorrect delivery of products and the use of mobile terminals, we will take the case of delivery slip 41A (see Figure 3) in which there are 7 products scheduled to be delivered as an example, and refer to Figure 9, which is an example of the processing flow. I will explain along. Note that FIG. 9 shows only the main part of the process flow necessary to help understand the product delivery error prevention system, and the process flow also varies depending on the order of operations by the delivery person on the mobile terminal 20. Needless to say, the order etc. are different.

When loading the products S1 and S2 related to the delivery slip 41A onto the transport vehicle, the delivery person activates the erroneous delivery prevention program among the application programs installed on the mobile terminal 20, and executes the program on the mobile terminal 20 shown in FIG. The menu displayed on the screen 21 is displayed. When the delivery person taps the "Data Communication" button from the "Delivery Registration" button in this menu, the function of the first acquisition unit 82 communicates with the management server 11 to retrieve the product S1 corresponding to the delivery slip 41A. , S2 are acquired and registered (step S1 and step S2).

In addition, by tapping the "Read" button from "Delivery Registration" in the menu, the delivery person can read the product information code 45 of each of the products S1 and S2 to be loaded and the slip code 43 of the delivery slip 41A. By reading the information using the function of the section 81, the function of the second acquisition section 83 acquires various information contained in the product information code 45 and slip code 43 of each product to be actually loaded (step S3).

Next, the delivery person taps the "First Incorrect Judgment" button from the "Inspection Check" button in the menu, so that the function of the first correct/incorrect judgment unit 85 performs a check, that is, the products S1 and S2 are confirmed on the delivery slip 41A. Check whether the products are correct (whether there is a mix-up between the product and the delivery slip), the products S1 and S2 scheduled to be delivered acquired and registered in step S1, and the number of these products, and the number of these products in step S2 The correctness of the products S1, S2 and the number of these products actually loaded on the transport vehicle obtained in step 1 is checked. As a result, if the first correct/incorrect determination unit 85 makes the first and second correct judgments (Yes in step S4), the notification unit 88 notifies that the first and second correct judgments were made. (Step S5). On the other hand, if the first correctness determination unit 85 makes the first and second erroneous determinations (No in step S4), the notification unit 88 issues a notification (warning) that the first and second erroneous determinations were made. It will be done. Thereafter, the determination result by the first correctness determination unit 85 is transmitted to the management server 11 (step S7), and the management server 11 accumulates the determination result (data). In this embodiment, the above-mentioned mix-up check and correct/incorrect check are performed at the same time, but it goes without saying that only one of them may be checked.

After confirming that the products S1 and S2 to be loaded onto the transport vehicle are correct through the above mix-up check and correctness check, the delivery person loads the products S1 and S2 onto the transport vehicle, and then taps the "Map Display" button on the menu. The map display section 89 communicates with the map server 70 to display a map of the delivery destination on the screen 21 of the mobile terminal 20, thereby confirming the location of the delivery destination. In addition, while the transport vehicle is on its way to the delivery destination, if necessary, a map of the current location can be displayed to confirm the current location, or a map with the delivery destination and current location plotted can be displayed to confirm the current location. The route from the destination to the delivery destination is confirmed (steps S8 and S9).

Then, after the transport vehicle arrives at the delivery destination, the delivery person taps the "delivery destination check" button from the "inspection button" in the menu to perform a check by the function of the second correctness determination unit 87, that is, the product S1 , S2 is checked to see if the delivery destination is correct. As a result, if the second correct/incorrect judgment unit 87 makes the third correct judgment (Yes in step S10), the notification unit notifies that the third correct judgment has been made (step S11). If it is an erroneous determination (No in step S10), the notification unit 88 notifies that it is a third erroneous determination (step S12).

In addition, when delivering the products S1 and S2, the delivery person performs the above-mentioned mix-up check and correctness check by the first correctness judgment unit 85 again just to be sure (step S13), and as a result, the first correctness judgment unit 85 85 is the first and second correct determination, and after confirming that there is no mix-up between the delivery slip 41A and the products S1 and S2 and that the products S1 and S2 are correct, the products S1 and S2 are delivered to the delivery destination.

According to the present embodiment described above, the first and second correctness determination units 85, By performing the judgment based on 87, it is possible to prevent mistakes in mistaking a product and its delivery slip, mistakes in the products scheduled to be delivered or their quantity, mistakes in the delivery address, etc., and it is possible to prevent incorrect delivery of products. . In addition, by having the second correctness determination unit 87 perform the determination (delivery destination check) after the product arrives at the delivery destination, mistakes in the delivery destination can be reliably prevented.

Furthermore, the map display unit 89 displays a map of the delivery destination, a map of the current location, at any time at the delivery base before the product is delivered, during the delivery of the product, or after the product arrives at the delivery destination. By displaying a map plotting the delivery destination and current location, you can check the location of the delivery destination, the current location, and the route from the current location to the delivery destination, so you can find an efficient route. Not only can the product be delivered by using the same service, but also it is possible to prevent mistakes in the delivery address.

Although typical embodiments and modifications based on the present invention have been described so far, the present invention is not necessarily limited to these embodiments and modifications, and those skilled in the art will understand that the scope of the attached claims Various alternative embodiments may be found without departing from the invention.

1 Management system 11 Management server 20 Mobile terminal 41 Delivery slip 43 Slip code 42 Packaging 45 Product information code 70 Map server 81 Reading section 85 First correctness judgment section 87 Second correctness judgment section 88 Notification section 89 Map display section

The product misdelivery prevention system according to the present invention is a product misdelivery prevention system in which a mobile terminal and a management server are communicably connected to each other, and in which packages of a plurality of products whose quantity is controlled are delivered. The package is shipped along with the delivery slip, and the package is delivered to multiple destinations, which are the final destinations. At the delivery destination, the product can be inspected to confirm delivery using a mobile device. The mobile terminal is equipped with a reading unit capable of reading slip identification information including product identification information corresponding to the package, and the mobile terminal is connected to the map server so as to be able to communicate with each other. The map display unit displays a map including current location information and delivery address information, which is text information included in the slip identification information read by the reading unit, through communication with the delivery address information, which is text information. The feature is that the delivery destination can be displayed on the map by reading the information.

In the above-described invention, the mobile terminal includes product identification information attached to each product scheduled for delivery, and product identification information attached to a delivery slip corresponding to the product scheduled for delivery, and for the product corresponding to the delivery slip. It may also include a reading unit that reads the slip identification information. The mobile terminal also performs a first correct/incorrect determination to determine whether the product identification information of the product read by the reading unit matches the product identification information included in the slip identification information of the delivery slip read by the reading unit. The apparatus may be characterized by comprising a section and a notification section that notifies the judgment result of the first correctness judgment section.

In the above-described invention, the mobile terminal includes a second correctness determination unit that determines whether or not the current location information matches the delivery address information that is character information included in the slip identification information read by the reading unit. The notification unit may be characterized in that it notifies the determination result of the second correctness determination unit.

Claims (3)

A system for preventing misdelivery of products in which a mobile terminal and a management server are communicably connected to each other,
The mobile device is
a reading unit that reads product identification information individually attached to the products scheduled for delivery and slip identification information attached to the delivery slip corresponding to the product scheduled for delivery and including product identification information of the product corresponding to the delivery slip; ,
a first correctness determination unit that determines whether the product identification information of the product read by the reading unit matches the product identification information included in the slip identification information of the delivery slip read by the reading unit;
a notification unit that notifies the judgment result of the first correctness judgment unit;
A system for preventing incorrect delivery of products, characterized by comprising: The mobile terminal includes a second correctness determination unit that determines whether the current location information and delivery address information as character information included in the slip identification information read by the reading unit match.
The system for preventing erroneous product delivery according to claim 1, wherein the notification unit notifies the determination result of the second correctness determination unit. The mobile terminal is connected to the map server so that they can communicate with each other,
The mobile device is
It is characterized by comprising a map display unit that displays a map including current location information and delivery address information as character information included in the slip identification information read by the reading unit through communication with a map server. A system for preventing incorrect delivery of products according to claim 1 or 2.

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