JP2023118775A5 - - Google Patents

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Publication number
JP2023118775A5
JP2023118775A5 JP2023101489A JP2023101489A JP2023118775A5 JP 2023118775 A5 JP2023118775 A5 JP 2023118775A5 JP 2023101489 A JP2023101489 A JP 2023101489A JP 2023101489 A JP2023101489 A JP 2023101489A JP 2023118775 A5 JP2023118775 A5 JP 2023118775A5
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Japan
Prior art keywords
vehicle
request
user
dispatch
mode
Prior art date
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Pending
Application number
JP2023101489A
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Japanese (ja)
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JP2023118775A (en
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Publication date
Priority claimed from JP2020183784A external-priority patent/JP7301807B2/en
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Priority to JP2023101489A priority Critical patent/JP2023118775A/en
Publication of JP2023118775A publication Critical patent/JP2023118775A/en
Publication of JP2023118775A5 publication Critical patent/JP2023118775A5/ja
Pending legal-status Critical Current

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Claims (7)

ユーザを輸送する車両の配車を依頼するユーザの端末から、前記車両の配車依頼と、前記ユーザの乗車位置とを取得する依頼取得部と、
空車の車両と、当該空車の車両の位置とを検出する空車検出部と、
前記ユーザの配車依頼に対して第1時間にわたって前記乗車位置から所定範囲内である前記空車の探索範囲内に位置する空車の車両に対して配車要求送信を継続する通常モードと、前記ユーザの配車依頼に対して前記第1時間よりも長い第2時間にわたって前記配車要求の送信を継続する空車待ちモードとのいずれかの動作モードで動作し、前記依頼取得部が前記端末から前記車両の配車依頼を取得すると、前記通常モードにより前記配車要求を送信する要求送信部と、
前記要求送信部が前記通常モードにより前記配車要求を送信している場合に所定条件を満たすと、前記ユーザの配車依頼に対する前記要求送信部の動作モードを前記通常モードから前記空車待ちモードに変更する設定部と、
を有する配車管理装置。
a request acquisition unit that acquires a vehicle dispatch request and a boarding position of the user from a terminal of a user who requests dispatch of a vehicle for transporting the user;
an empty vehicle detection unit that detects an empty vehicle and a position of the empty vehicle;
a normal mode in which, in response to the user's ride request, the dispatch request continues to be sent to an empty vehicle located within the empty vehicle search range within a predetermined range from the boarding position for a first time; The operation mode operates in any one of an operation mode including an empty vehicle waiting mode in which the vehicle dispatch request continues to be transmitted for a second time period that is longer than the first time period in response to a vehicle dispatch request, and the request acquisition unit dispatches the vehicle from the terminal. a request transmitting unit that transmits the vehicle allocation request in the normal mode upon acquiring the request ;
If a predetermined condition is satisfied when the request transmitting unit is transmitting the vehicle allocation request in the normal mode , the operation mode of the request transmitting unit in response to the user's vehicle allocation request is changed from the normal mode to the vacant vehicle waiting mode. Setting section and
A vehicle dispatch management device having
前記設定部は、前記ユーザの端末から、前記空車待ちモードの設定指示を受け付けることにより、前記依頼取得部が当該ユーザから前記配車依頼を取得した場合の当該配車依頼に対する前記動作モードを前記空車待ちモードに設定する、
請求項に記載の配車管理装置。
The setting unit is configured to set the operation mode for the vehicle allocation request to the vacant vehicle waiting mode when the request acquisition unit acquires the vehicle allocation request from the user by receiving an instruction to set the vacant vehicle waiting mode from the user's terminal. set to mode,
The vehicle allocation management device according to claim 1 .
前記設定部は、前記ユーザが属する地域における前記配車依頼の量に対する前記車両の供給量が第1の量以上である場合、前記ユーザから設定指示を受け付けることなく、前記依頼取得部が当該ユーザから前記配車依頼を取得した場合の当該配車依頼に対する前記動作モードを前記空車待ちモードに設定する、
請求項に記載の配車管理装置。
If the supply amount of the vehicles relative to the amount of vehicle dispatch requests in the region to which the user belongs is equal to or greater than a first amount, the setting section may cause the request acquisition section to receive a setting instruction from the user without receiving a setting instruction from the user. setting the operation mode for the vehicle dispatch request to the vacant vehicle waiting mode when the vehicle dispatch request is obtained;
The vehicle allocation management device according to claim 2 .
前記設定部は、前記依頼取得部が前記ユーザの端末から前記配車依頼を取得した場合に、当該ユーザに対応する前記探索範囲内において他のユーザに対応する前記動作モードが空車待ちモードに設定されているときには、前記ユーザの端末に、前記空車待ちモードの設定を受け付ける設定画面を表示させ、前記設定画面を介して前記空車待ちモードの設定指示を受け付けることにより、当該ユーザに対応する前記動作モードを前記空車待ちモードに設定する、
請求項2又は3に記載の配車管理装置。
The setting unit is configured to set, when the request acquisition unit acquires the ride request from the user's terminal, the operation mode corresponding to another user within the search range corresponding to the user to an empty vehicle waiting mode. When the user's terminal is set to the vacant vehicle waiting mode, a setting screen is displayed on the user's terminal to accept the setting of the vacant vehicle waiting mode, and an instruction for setting the vacant vehicle waiting mode is received via the setting screen, thereby setting the operating mode corresponding to the user. setting the vehicle to the vacant vehicle waiting mode;
The vehicle allocation management device according to claim 2 or 3 .
前記依頼取得部は、前記ユーザの乗車位置に対応する前記探索範囲内に位置する前記空車待ちモードを設定しているユーザの数と車両の供給量とに基づく、前記動作モードが前記空車待ちモードに設定されてから前記車両が確定するまでの見込時間である車両確定見込時間を前記端末に表示させる、
請求項1からのいずれか一項に記載の配車管理装置。
The request acquisition unit is configured to set the operation mode to the vacant vehicle waiting mode based on the number of users who are set to the vacant vehicle waiting mode and are located in the search range corresponding to the boarding position of the user and the supply amount of vehicles. displaying on the terminal an expected vehicle confirmation time that is the expected time from when the vehicle is set to when the vehicle is confirmed;
The vehicle allocation management device according to any one of claims 1 to 4 .
コンピュータが実行する、
ユーザを輸送する車両の配車を依頼するユーザの端末から、前記車両の配車依頼と、前記ユーザの乗車位置とを取得するステップと、
空車の車両と、当該空車の車両の位置とを検出するステップと、
前記ユーザの配車依頼に対して第1時間にわたって前記乗車位置から所定範囲内である前記空車の探索範囲内に位置する空車の車両に対して配車要求送信を継続する通常モードと、前記ユーザの配車依頼に対して前記第1時間よりも長い第2時間にわたって前記配車要求の送信を継続する空車待ちモードとのいずれかの動作モードで動作し、前記端末から前記車両の配車依頼が取得されると、前記通常モードにより前記配車要求を送信するステップと、
前記通常モードにより前記配車要求が送信されている場合に所定条件を満たすと、前記ユーザの配車依頼に対する、前記配車要求を送信するステップにおける前記コンピュータの動作モードを前記通常モードから前記空車待ちモードに変更するステップと、
を有する配車管理方法。
computer executes
acquiring a vehicle dispatch request and a boarding position of the user from a terminal of a user who requests dispatch of a vehicle for transporting the user;
detecting an empty vehicle and a position of the empty vehicle;
a normal mode in which, in response to the user's ride request, the dispatch request continues to be sent to an empty vehicle located within the empty vehicle search range within a predetermined range from the boarding position for a first time; The vehicle operates in one of the operation modes including an empty vehicle waiting mode in which the vehicle dispatch request continues to be transmitted for a second time period that is longer than the first time in response to the vehicle dispatch request, and the vehicle dispatch request for the vehicle is obtained from the terminal. and transmitting the dispatch request in the normal mode ;
If a predetermined condition is met when the vehicle dispatch request is transmitted in the normal mode , the operation mode of the computer in the step of transmitting the vehicle dispatch request in response to the user's vehicle dispatch request is changed from the normal mode to the vacant vehicle waiting mode. Steps to change and
A vehicle allocation management method having
ユーザを輸送する車両の配車を依頼する前記ユーザの端末と、配車管理装置とを備える配車管理システムであって、
前記端末は、
前記ユーザから乗車位置を受け付け、前記乗車位置と、当該乗車位置への前記車両の配車依頼とを前記配車管理装置に送信する配車依頼部を有し、
前記配車管理装置は、
前記端末から、前記車両の配車依頼と、前記ユーザの乗車位置とを取得する依頼取得部と、
空車の車両と、当該空車の車両の位置とを検出する空車検出部と、
前記ユーザの配車依頼に対して第1時間にわたって前記乗車位置から所定範囲内である前記空車の探索範囲内に位置する空車の車両に対して配車要求送信を継続する通常モードと、前記ユーザの配車依頼に対して前記第1時間よりも長い第2時間にわたって前記配車要求の送信を継続する空車待ちモードとのいずれかの動作モードで動作し、前記依頼取得部が前記端末から前記車両の配車依頼を取得すると、前記通常モードにより前記配車要求を送信する要求送信部と、
前記要求送信部が前記通常モードにより前記配車要求を送信している場合に所定条件を満たすと、前記ユーザの配車依頼に対する前記要求送信部の動作モードを前記通常モードから前記空車待ちモードに変更する設定部と、
を有する、
配車管理システム。
A vehicle dispatch management system comprising: a user terminal for requesting dispatch of a vehicle for transporting a user; and a vehicle dispatch management device;
The terminal is
comprising a vehicle dispatch request unit that receives a boarding position from the user and transmits the boarding position and a request for dispatching the vehicle to the boarding position to the vehicle dispatch management device;
The vehicle dispatch management device includes:
a request acquisition unit that acquires a dispatch request for the vehicle and a boarding position of the user from the terminal;
an empty vehicle detection unit that detects an empty vehicle and a position of the empty vehicle;
a normal mode in which, in response to the user's ride request, the dispatch request continues to be sent to an empty vehicle located within the empty vehicle search range within a predetermined range from the boarding position for a first time; The operation mode operates in any one of an operation mode including an empty vehicle waiting mode in which the vehicle dispatch request continues to be transmitted for a second time period that is longer than the first time period in response to a vehicle dispatch request, and the request acquisition unit dispatches the vehicle from the terminal. a request transmitting unit that transmits the vehicle allocation request in the normal mode upon acquiring the request ;
If a predetermined condition is satisfied when the request transmitting unit is transmitting the vehicle allocation request in the normal mode , the operation mode of the request transmitting unit in response to the user's vehicle allocation request is changed from the normal mode to the vacant vehicle waiting mode. Setting section and
has,
Vehicle dispatch management system.
JP2023101489A 2020-11-02 2023-06-21 Ride-hailing service management device, ride-hailing service management method, and ride-hailing service management system Pending JP2023118775A (en)

Priority Applications (1)

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JP2023101489A JP2023118775A (en) 2020-11-02 2023-06-21 Ride-hailing service management device, ride-hailing service management method, and ride-hailing service management system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2020183784A JP7301807B2 (en) 2020-11-02 2020-11-02 Vehicle allocation management device, vehicle allocation management method, and vehicle allocation management system
JP2023101489A JP2023118775A (en) 2020-11-02 2023-06-21 Ride-hailing service management device, ride-hailing service management method, and ride-hailing service management system

Related Parent Applications (1)

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JP2023118775A JP2023118775A (en) 2023-08-25
JP2023118775A5 true JP2023118775A5 (en) 2023-11-07

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JP6867504B2 (en) * 2017-03-29 2021-04-28 ベイジン ディディ インフィニティ テクノロジー アンド ディベロップメント カンパニー リミティッド Systems and methods for allocating vehicles for on-demand services
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