JP2023111277A - Information processing device, control method thereof, and program - Google Patents

Abstract

To provide an information processing device capable of completing facsimile transmission as successfully as possible.SOLUTION: When transmitting a facsimile job for transmitting facsimile data to a plurality of destinations to an image processing device 105, a CPU 206 of an information processing device 104 inquires of the image processing device about past transmission results to the plurality of destinations, and determines a method of transmitting the facsimile data to the plurality of destinations based on the acquired past transmission results. When the facsimile data is transmitted to all of the plurality of destinations, the CPU 206 divides the facsimile job into a first facsimile job to a destination that has no transmission error in the past transmission results and a second facsimile job to a destination that has a transmission error in the past transmission results, and transmits them to the image processing device 105.SELECTED DRAWING: Figure 6

Description

The present invention relates to an information processing apparatus and its control method and program, and more particularly to a technique for transmitting image data from an information processing apparatus to an external device through an image processing apparatus and a telephone network.

A FAX device (facsimile device), which is an example of an information processing device capable of transmitting and receiving image data, has a function of transmitting FAX data (image data) generated from a document or the like with a FAX number as a destination, and a function of transmitting received FAX data. is printed on paper and output. In addition, an information processing apparatus such as a personal computer prints a document or the like created by itself using a FAX driver, which is a type of printer driver, with a predetermined FAX number as the destination, so that the FAX device at the destination prints the document. can be output. By using the broadcast transmission function when transmitting image data, the same image data can be transmitted to a plurality of destinations at once.

By the way, similarly to FAX, e-mail is widely used as a technique for transmitting document information or the like to a predetermined destination. In sending/receiving e-mail, normally, when the e-mail address of the destination is unknown and the e-mail fails to be sent, the mail server sends a transmission error notification to the sender. Therefore, in Japanese Patent Application Laid-Open No. 2002-100002, when a transmission error notification is received because the destination of an email address selected in an address book held by the sender is unknown, the email address for which transmission has failed is deleted from the address book of the sender. suggesting technology.

Japanese Patent Application Laid-Open No. 2001-216216

As a business-use FAX machine, one having an address book function and capable of selecting a destination from a destination name and a FAX number registered in the address book and performing FAX transmission is widely used. Also, since the FAX number is the same type of number as the telephone number, there are many cases where the FAX device on the receiving side has a telephone function (the telephone and the FAX device are integrated). Furthermore, there is a known FAX apparatus on the transmitting side that, when a FAX transmission to one of the destinations fails during broadcast transmission, stops the FAX transmission to subsequent unsent destinations.

Therefore, when you select a destination name or fax number registered in the address book and send a fax, if the receiving side is in use as a telephone (during a call), the fax transmission may fail. There is In addition, FAX transmission may fail due to a temporary power failure of the FAX machine on the receiving side. Further, if the destination FAX number is obsolete or changed, the FAX transmission will also fail.

In this way, FAX transmission may fail due to the circumstances of the FAX device on the receiving side. It is possible to delete names and fax numbers from the address book. This also makes it possible to eliminate destinations that may fail in FAX transmission during the next broadcast transmission.

However, the failure of FAX transmission may be caused by the state of the FAX machine on the destination side (receiving side) as described above, and the FAX number itself may not be wrong. Therefore, it is not appropriate to delete the destination and the FAX number for which the FAX transmission failed from the address book on the grounds that the FAX transmission failed once.

SUMMARY OF THE INVENTION In view of such circumstances, it is an object of the present invention to provide an information processing apparatus that enables FAX transmission to be completed as successfully as possible.

An information processing apparatus according to the present invention includes inquiry means for inquiring of the image processing apparatus about past transmission results to the plurality of destinations when a FAX job for sending FAX data to a plurality of destinations is transmitted to the image processing apparatus; a control means for determining a transmission method of the FAX data to the plurality of destinations based on the past transmission results acquired from the image processing apparatus, wherein the control means transmits the FAX data to the plurality of destinations; When transmitting to all of the destinations, the FAX job is divided into a first FAX job to a destination that does not have a transmission error in the past transmission record and a second FAX job to a destination that has a transmission error in the past transmission record. and a FAX job, and are controlled to be transmitted to the image processing apparatus.

According to the present invention, it is possible to provide an information processing apparatus capable of completing FAX transmission as successfully as possible.

1 is a diagram showing a schematic configuration of an information processing system according to an embodiment; FIG. It is a block diagram which shows the hardware constitutions of an information processing apparatus. 2 is a block diagram showing the hardware configuration of the image processing device; FIG. It is a block diagram which shows the software configuration of an information processing apparatus. 2 is a block diagram showing the software configuration of the image processing apparatus; FIG. 4 is a flowchart of FAX transmission control according to the first embodiment executed by the information processing apparatus; It is a figure which shows an example of the transmission destination setting screen displayed on the display part of information processing apparatus. 3 is a diagram showing a configuration example of data transmitted and received between an information processing device and an image processing device; FIG. FIG. 10 is a diagram showing an example of a countermeasure selection screen for a destination with an error record in FAX transmission record data; 4 is a flowchart of address book editing processing executed by the information processing apparatus; FIG. 10 is a diagram showing an example of an address book editing screen; FIG. 10 is a diagram showing another example of an address book editing screen; FIG. 10 is a diagram showing still another example of the address book editing screen; 4 is a flowchart of processing executed by the image processing apparatus; 8 is a flowchart of FAX transmission control according to the second embodiment executed by the information processing apparatus;

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

<Configuration of information processing system>
FIG. 1 is a diagram showing a schematic configuration of an information processing system having an information processing device according to an embodiment. The information processing system includes a router 103 , an information processing apparatus 104 , an image processing apparatus 105 and a server 101 that are communicably connected via the router 103 . The connection form of each device may be a wired connection or a wireless connection. In this embodiment, the server 101 is assumed to control the network environment within the company. Also, the server 101 is assumed to have a function of exchanging information between the Internet 102 and an in-house network.

The information processing device 104 participates in the network environment within the company and can access resources on the Internet 102 via the server 101 . On the Internet 102, for example, printer driver distribution sites of image processing device vendors exist. The image processing apparatus 105 has a FAX function and is connected to the telephone line network 106 . The image processing apparatus 105 can transmit and receive FAX data to and from an external device (FAX machine) through the telephone line network 106 . The present invention has a technical feature in FAX transmission from an information processing system to an external FAX device. A detailed description of is omitted.

FIG. 2 is a block diagram showing the hardware configuration of the information processing device 104. As shown in FIG. The information processing device 104 may be a mobile terminal typified by a smart phone or a tablet PC, or a personal computer terminal typified by a laptop computer or a desktop computer.

The information processing apparatus 104 has a wired NWI/F 202 , a wireless NWI/F 203 , a USB I/F 204 , a CPU 206 , a memory 207 , a memory controller 208 and an operation unit I/F 209 . Each of these blocks (devices) is mounted on the main board 201, which is a control board, so as to be able to communicate via the system bus 205. FIG. Note that 'NW' indicates 'network' and 'I/F' indicates 'interface'. The information processing apparatus 104 also has an external storage device 210 , a display section 211 and an input section 212 .

A wired NWI/F 202 is an interface that performs communication control of a wired communication network represented by Ethernet. The information processing device 104 can communicate with devices on the corporate network or the Internet 102 via the wired NW_I/F 202 . The wireless NWI/F 203 is an interface that controls wireless communication such as Wi-Fi (registered trademark) that mainly conforms to the IEEE802.11 series. The wireless NWI/F 203 also functions as an interface for mobile communication systems such as LTE and 5G. The information processing device 104 can communicate with devices on the corporate network and the Internet 102 via the wireless NWI/F 203, and can directly access the Internet 102 via the base station of the mobile communication system. The USB I/F 204 is an interface that enables connection and control of peripheral devices conforming to the USB standard. A system bus 205 enables mutual exchange of information (data) between blocks on the main board 201 .

The memory 207 includes a ROM storing a boot program for the information processing apparatus 104 and the like, and a RAM having a work area (working storage area) for developing the program by the CPU 206 and the like. The CPU 206 executes control programs such as an operating system (OS) and applications developed on the memory 207 to control the overall operation of the information processing apparatus 104 .

The memory controller 208 controls data transmission/reception between the CPU 206 and the external storage device 210 . The external storage device 210 is a hard disk drive, a USB memory, an optical memory device, or the like, and is storage means that plays an auxiliary role of the memory 207 . In this embodiment, it is assumed that the external storage device 210 stores programs such as an OS and applications. The external storage device 210 also stores temporary data and files generated by the operation of the CPU 206 . In this way, hardware such as the CPU 206, memory 207, external storage device 210, etc. constitute a so-called computer.

An operation unit I/F 209 is an interface that connects the display unit 211 and the input unit 212 to the main board 201 and enables use in the information processing apparatus 104 . The display unit 211 is a display device such as a liquid crystal panel or an organic EL panel, and functions as display means for presenting information to the user. The input unit 212 includes operation devices such as a keyboard, a mouse, and a touch panel superimposed on the display screen of the display unit 211 , receives user operations, and notifies the CPU 206 of the operations.

In addition, in this embodiment, one CPU 206 is configured to execute each process shown in a flow chart described later, but the configuration of the information processing apparatus 104 is not limited to this. For example, the information processing device 104 may be configured such that a plurality of processors, memories, storages, etc. cooperate to execute predetermined processing.

FIG. 3 is a block diagram showing the hardware configuration of the image processing apparatus 105. As shown in FIG. The image processing apparatus 105 can execute a FAX job received from the information processing apparatus 104 and perform FAX transmission to an external FAX apparatus through the telephone line network 106 .

The image processing apparatus 105 has a wired NWI/F 302 , a wireless NWI/F 303 , a USB I/F 304 , a CPU 306 , a memory 307 , a memory controller 308 , an operation section I/F 309 , a printing section I/F 310 and a reading section I/F 311 . Each of these blocks (devices) is mounted on a main board 301, which is a control board, so as to be able to communicate via a system bus 305. FIG. The image processing apparatus 105 also has an external storage device 312 , a display unit 313 , an input unit 314 , a printing unit 315 and a reading unit 316 .

The wired NWI/F 302 is an interface that performs communication control of a wired communication network represented by Ethernet and communication control of a telephone line connected to the telephone line network 106 . The image processing apparatus 105 can communicate with apparatuses on the corporate network or the Internet 102 via the wired NW_I/F 302 , and can communicate with an external FAX apparatus connected to the telephone network 106 .

The wireless NWI/F 303 is an interface that controls wireless communication, such as Wi-Fi, mainly conforming to the IEEE802.11 series. The wireless NWI/F 303 also functions as an interface for mobile communication systems such as LTE and 5G. The image processing apparatus 105 can communicate with devices on the corporate network and the Internet 102 via the wireless NWI/F 303, and can directly access the Internet 102 via a base station of the mobile communication system. The setting and change of whether to use the wired NWI/F 302 or the wireless NWI/F 303 to access the Internet 102 can be performed using the display unit 313 and the input unit 314 .

The USB I/F 304 is an interface that enables connection and control of terminal equipment conforming to the USB standard. A system bus 305 enables mutual exchange of information (data) between blocks on the main board 301 .

The memory 307 includes a ROM storing a boot program for the image processing apparatus 105 and a program for FAX transmission, and a RAM having a work area (working storage area) for developing programs by the CPU 306. . The CPU 306 controls the overall operation of the image processing apparatus 105 by deploying and executing control programs such as an OS and applications on the memory 307 .

Memory controller 308 controls data transmission/reception between CPU 306 and external storage device 312 . The external storage device 312 is a hard disk drive, a USB memory, an optical memory device, or the like, and is storage means that plays an auxiliary role of the memory 307 . In this embodiment, it is assumed that the external storage device 312 stores programs such as an OS and applications. The external storage device 312 also stores temporary data and files generated by the operation of the CPU 306 .

An operation unit I/F 309 is an interface that connects the display unit 313 and the input unit 314 to the main board 301 and enables use in the image processing apparatus 105 . A display unit 313 is a display device such as a liquid crystal panel or an organic EL panel, and functions as display means for presenting information to the user. The input unit 314 includes devices such as a keyboard and a touch panel superimposed on the display screen of the display unit 313 , receives user operations, and notifies the CPU 306 of the operations.

A printing unit I/F 310 is an interface that transfers image data for printing to the printing unit 315 . A reading unit I/F 311 is an interface that receives image data from the reading unit 316 . A printing unit 315 is a so-called printer engine, and prints on a recording material (paper medium (paper)) by a predetermined printing method such as an electrophotographic method or an inkjet method. The printing unit 315 includes a paper feed cassette containing a plurality of types of recording materials, a duplex printing mechanism, a monochrome/color printing mechanism, a stapling mechanism, a bookbinding mechanism, a trimming mechanism, a shift sorter, and the like. The reading unit 316 is a so-called scanner, has a platen, an image sensor, an ADF, etc., and optically reads the paper surface of a document to generate image data.

FIG. 4A is a block diagram showing the software configuration of the information processing apparatus 104. FIG. 4A is a functional configuration of software developed and operated on the memory 207, and shows a functional configuration related to FAX transmission.

Software blocks of the information processing apparatus 104 include an external I/F control unit 411 , an OS 412 , an internal I/F control unit 413 , a UI control unit 414 , application software 415 and a FAX driver 416 .

The external I/F control unit 411 communicates with the server 101 using the wired NWI/F 202 or the wireless NWI/F 203, and accesses the website of the image processing device vendor, the website of the OS vendor, etc. on the Internet 102. access. Further, the external I/F control unit 411 transmits FAX jobs and various inquiries to the image processing apparatus 105 and receives various types of information described later from the image processing apparatus 105 .

The UI control unit 414 provides information to the user using the display unit 211 and the input unit 212, and receives instructions from the user. The OS 412 is developed on the memory 207 and controls the overall operation of the information processing apparatus 104 by exchanging information between software blocks on the information processing apparatus 104 and performing execution control. An internal I/F control unit 413 stores an OS 412, a FAX driver 416, an application software 415, and reads out information. The application software 415 is software for processing images, creating sentences, etc., and is expanded on the memory 207 and operates. In this embodiment, the application software 415 includes software for creating an original image for FAX transmission.

FIG. 4B is a block diagram showing the software configuration of the FAX driver 416. As shown in FIG. The FAX driver 416 is expanded on the memory 207 and operates as a FAX driver basic unit 421 , an address book management unit 422 , a job control unit 423 and a transmission record confirmation unit 424 .

The FAX driver basic unit 421 is called from the application software 415 via the OS 412, displays the operation screen of the FAX driver 416 on the display unit 211 via the UI control unit 414, and receives various processing requests from the user. accept.

The address book management unit 422 centrally manages the names, FAX numbers, and the like of destinations for FAX transmission in the form of an address book. For example, as will be described later, the address book is used to grasp information of destinations where a transmission error (transmission failure) has occurred in FAX transmission from the image processing apparatus 105 (hereafter referred to as "error history"). used for management. By using the address book, it is possible to save the trouble of inputting the FAX numbers one by one when creating a FAX job, and to prevent erroneous input of the FAX numbers. Such an effect can be obtained particularly remarkably when creating a FAX job for multi-address transmission including a plurality of destinations.

A job control unit 423 performs division of a FAX job, transmission of the FAX job to the image processing apparatus 105, and the like. The transmission record confirmation unit 424 requests the image processing apparatus 105 to provide information (FAX transmission record data) for confirming past FAX transmission records to the destination of the FAX job. The FAX transmission result data obtained from the image processing apparatus 105 is used as information for determining destination selection when the user creates a FAX job. Details of these will be described later.

FIG. 5 is a block diagram showing the software configuration of the image processing apparatus 105, showing the functional configuration of the software developed on the memory 307 and operating, and showing the functional configuration related to FAX transmission.

Software blocks of the image processing apparatus 105 include an external I/F control unit 511 , an OS 512 , a reading control unit 513 , a UI control unit 515 , an operation control unit 516 and a FAX control unit 518 .

The external I/F control unit 511 receives a FAX job from the information processing apparatus 104 using the wired NWI/F 302 or the wireless NWI/F 303 , processes the FAX job with the FAX control unit 518 , and sends the job to an external device via the wired NWI/F 302 . FAX transmission to the FAX machine. The OS 512 is deployed on the memory 307 and controls the overall operation of the image processing apparatus 105 by exchanging information and controlling execution between software blocks on the image processing apparatus 105 .

A reading control unit 513 controls the operation of the reading unit 316 . When the image processing apparatus 105 is a multi-function peripheral (MFP) having multiple functions, the operation control unit 516 follows instructions from the display unit 313 and the input unit 314 to perform each function (for example, FAX function, copier function, printer function). functions, etc.).

FIG. 5B is a block diagram showing the software configuration of the FAX control unit 518. As shown in FIG. The FAX control unit 518 is expanded on the memory 207 and operates as a FAX control basic unit 521 , a FAX transmission/reception result management unit 522 , a FAX transmission/reception control unit 523 and a FAX job control unit 524 .

A FAX control basic unit 521 performs basic processing as the FAX control unit 518 . For example, when the information processing apparatus 104 makes an inquiry (request for notification) about the past transmission record for the FAX number, the FAX control basic unit 521 makes an inquiry to the FAX transmission/reception record management unit 522 to obtain the past transmission record. It acquires it and returns it to the information processing device 104 . The FAX transmission/reception result management unit 522 manages past FAX transmission results for each transmission number, and returns the retained FAX transmission result when there is an inquiry from the FAX control basic unit 521 .

A FAX transmission/reception control unit 523 converts a FAX job received from the information processing apparatus 104 into FAX data that can be interpreted by a general FAX apparatus, and prepares the data for transmission. A FAX job control unit 524 transmits the FAX data received from the FAX transmission/reception control unit 523 to an external FAX device.

<Control According to First Embodiment in Information Processing Apparatus and Image Processing Apparatus>
FIG. 6 is a flowchart of FAX transmission control according to the first embodiment executed by the information processing apparatus 104. As shown in FIG. Each process (step) indicated by S number in FIG.

In S<b>601 , the CPU 206 activates the FAX driver 416 . In S602, the FAX driver 416 sets a destination (FAX transmission destination) for FAX transmission.

FIG. 7A is a diagram showing an example of a destination setting screen displayed on the display unit 211 by the FAX driver 416 in S601. The destination setting screen 701 in FIG. 7A includes an address book edit button 702 , registered destinations 703 , add destination button 704 , destination list 705 , OK button 706 and cancel button 707 .

The registered destination 703 is managed by the address book management section 422 . Here, User01, User02, User03, User04, and User05, which are personal addresses, are registered in the registered address 703 . Also, in the registered destination 703, an XUser group (denoted as “XUserGr” in the drawings), which is a destination grouping a plurality of destinations (hereinafter referred to as “destination group”), is registered. When a user operates the input unit 212 to select a predetermined destination from the registered destinations 703 and press the destination add button 704 , the selected destination is added to the destination list 705 .

Note that the destination setting screen 701 represents a state before the destination is selected. When an OK button 706 is pressed while destinations are displayed in the destination list 705 , the destinations displayed in the destination list 705 are set as destinations for FAX transmission by the FAX driver 416 . Although not shown in the flowchart of FIG. 6, when the cancel button 707 is pressed here, this process ends.

In S603, the FAX driver 416 generates a FAX job. Specifically, the FAX driver 416 acquires image information to be transmitted from the application software 415 via the OS 412, adds a destination to the acquired information, and generates a FAX job.

FIG. 8 is a diagram showing a configuration example of data transmitted and received between the information processing apparatus 104 and the image processing apparatus 105. An example of FAX job data 803 generated in step S603 is shown in FIG. there is The FAX job data 803 is roughly composed of three blocks: header, command, and data. A header of the FAX job data 803 indicates that it is a FAX job. A command of the FAX job data 803 indicates that it is body data of the FAX job. The data portion of the FAX job data 803 includes binary data of image data and destination FAX number data (here, five items of 0123456789, 0127890123, 0124567890, 0126789012, and 0125678901). The configuration of FAX job data is not limited to such a data structure as long as FAX transmission is possible.

In step S<b>604 , the FAX driver 416 generates result confirmation request data for FAX transmission, and transmits the generated result confirmation request data to the image processing apparatus 105 . An example of the performance confirmation request data generated in S604 is shown in FIG. 8(a). As with the FAX job data 803, the performance confirmation request data 801 generally consists of a header, a command, and a data portion. The command of the performance confirmation request data 801 indicates that it is an inquiry about past transmission performance. The data portion of the performance confirmation request data 801 includes five FAX numbers (five FAX numbers in the FAX job data 803 generated in step S603) for which past transmission performance is to be inquired. ing.

In step S<b>604 , the FAX driver 416 receives FAX transmission performance confirmation data (hereinafter referred to as “FAX transmission performance data”), which is a response from the image processing apparatus 105 to the performance confirmation data transmitted to the image processing apparatus 105 . do. An example of the FAX transmission result data received in S604 is shown in FIG. 8(b). FAX transmission record data 802 is roughly composed of a header, a command, and a data portion, similarly to FAX job data 803 . A header of the FAX transmission result data 802 indicates that it is a FAX job. The command of the FAX transmission performance data 802 indicates that it is past transmission performance data. The data portion of the FAX transmission record data 802 contains the transmission records of the five FAX numbers requested to be notified of the past transmission records. The transmission record is configured by adding '1' indicating success of FAX transmission and '0' indicating failure to the FAX number. Here, the past three transmission results are included. For example, FAX numbers: 0123456789, 0127890123, 0126789012, and 0125678901 indicate that all past three FAX transmissions have been successful. On the other hand, the FAX number: 0124567890 indicates that the most recent FAX transmission was unsuccessful.

In S605, the FAX driver 416 checks the FAX transmission record data and determines whether or not at least one transmission error has occurred with at least one destination. If the FAX driver 416 determines that no error has occurred in any of the destination FAX numbers (No in S605), it executes the process of S606.

In S606, the FAX driver 416 determines the destination for FAX transmission. Specifically, in S602, transmission of the FAX data to all the FAX numbers selected as destinations of the FAX data from the transmission destination setting screen 701 is confirmed. In other words, it is determined to transmit the FAX job generated in S603 to the image processing apparatus 105 as it is.

If the FAX driver 416 determines in S605 that at least one transmission error has occurred in at least one destination (Yes in S605), it executes the process of S607. In the case of the FAX transmission record data 802, as described above, one destination (FAX number: 0124567890) has an error record, so the determination result of S605 is 'Yes'.

In step S<b>607 , the FAX driver 416 displays on the display unit 211 a screen for selecting a coping method for a destination with an error record in the FAX transmission record data, and waits for an instruction from the input unit 212 . FIG. 9 is a diagram showing an example of a selection screen (hereinafter referred to as a "measure selection screen") for selecting a handling method for a destination with an error history. The handling selection screen 901 includes a destination name 902 with a track record of transmission errors, a transmission option 903 , an address processing option 904 , an OK button 905 and a cancel button 906 .

A destination name 902 displays a destination with an error record among the destinations in the FAX transmission record data. At this time, in this embodiment, the name corresponding to the FAX number is retrieved from the address book management unit 422 and displayed using the FAX number of the destination with an error history as a key. For example, in the case of the FAX transmission record data 802 in FIG. 8A, the FAX number of the destination with an error record: 0124567890 is User03 on the destination setting screen 701, so 'User03' is displayed in the destination name 902. be done.

A transmission option 903 indicates options for how to deal with the current FAX transmission to a destination with an error record. For example, if the user knows that a destination with a history of errors failed in transmission by chance last time and can be sent this time, he or she will not allow the FAX data to be transmitted to this destination as well. You can choose. On the other hand, if the user knows that the FAX number of a destination with an error record has already been abolished, he or she may select not to transmit FAX data to this destination.

The address processing options 904 indicate options for how to handle destinations with an error record in the address book. The user can choose to do nothing with the information in the address book of error-proven destinations. In addition, the user temporarily moves to a temporary save group, which is a block for managing destinations with an error record, in the address book so that destinations with an error record are not easily selected from the registered destinations 703. You can also select the processing to be performed. The details of the temporary save group will be described later.

In step S<b>608 , the FAX driver 416 branches the processing according to the selection content of the transmission option 903 on the action selection screen 901 .

If the FAX driver 416 detects that the OK button 905 has been pressed with "do not send to destinations with a history of errors" being selected, the process of step S609 is executed. In S609, the FAX driver 416 edits to delete (the FAX number of) a destination with an error record from the destination (the FAX number of) of the FAX data in the FAX job generated in S603, and then executes the processing of S611. . An example of FAX job data generated in S609 is shown in FIG. 8(d). The FAX number of the destination in the FAX job data 804 is reconstructed by excluding the FAX number of the destination with error record: 0124567890 from the FAX number of the destination in the FAX job data 803 .

If the FAX driver 416 detects in S608 that the OK button 905 has been pressed with "Send to destinations with error history" selected, it executes the process of S611. In S611, the FAX driver 416 edits the destinations in the FAX job generated in S603 to separate destinations with no error history and destinations with error records, and then executes the processing of S611.

An example of FAX job data generated in S611 is shown in FIGS. 8(d) and 8(e). That is, the FAX job data 803 generated in S603 is divided into two. One of them is FAX job data 804 that includes only destinations with no error history as destinations, and the other is FAX job data 805 that includes only one destination with error history as destinations.

If there are a plurality of destinations with an error record in the FAX transmission record data, a FAX job is generated for each destination with an error record. In other words, for destinations with a history of errors, a FAX job is generated one by one, instead of forming a FAX job that combines them. As a result, even if the image processing apparatus 105 is set to stop transmission to subsequent unsent destinations when an error occurs during broadcast transmission, the risk of occurrence of destinations to which FAX data is not transmitted is minimized. It is possible to limit it.

In step S<b>611 , the FAX driver 416 determines whether editing of the address book is necessary based on the selection of the address processing option 904 on the action selection screen 901 . If the FAX driver 416 determines that the address book does not need to be edited (“do nothing” is selected in the address processing option 904) (No in S611), it executes the process of S613. On the other hand, if the FAX driver 416 determines that the address book needs to be edited ("Move to temporary save group" is selected in the address processing options 904) (Yes in S611), it executes the processing of S612. do.

In S612, the FAX driver 416 moves destinations with an error record to the temporary save group of the address book, and then executes the processing of S613.

FIG. 7B is a diagram showing an example of the destination setting screen after the process of S612 is performed. Note that the destination setting screen 711 in FIG. 7B is not automatically displayed on the display unit 211 after the process of S612 is performed. It is displayed on the display unit 211 in S602 when the FAX job is transmitted. Also, the destination setting screen 711 shows a state after the processing of S612 and the address book editing processing described later with reference to FIG. 10 has not been performed.

If the FAX transmission record data 802 is obtained in S605, User03 has an error record. Therefore, in the registered destination 703a of the destination setting screen 711, User03 is grayed out and cannot be selected, and a temporary save group (denoted as "temporary save Gr" in the drawing) is newly generated. . As with the registered destination 703a, the temporary save group is grayed out so that User03 cannot be selected as a destination for FAX transmission.

In S613, the FAX driver 416 transmits the FAX job to the image processing apparatus 105 according to the route leading to S613, thereby ending this processing. The image processing apparatus 105 executes the FAX job received from the information processing apparatus 104 and transmits FAX data to a predetermined destination.

If the FAX driver 416 detects that the stop button 906 has been pressed regardless of the selection in the transmission option 903 in step S608, the process ends without transmitting the FAX job to the image processing apparatus 105. FIG.

Next, address book editing processing by the FAX driver 416 will be described. FIG. 10 is a flowchart of address book editing processing executed by the information processing apparatus 104 . Each process (step) indicated by S number in FIG.

In S<b>1001 , the FAX driver 416 displays an address book edit screen on the display unit 211 . The data of the address book is stored in the external storage device 210 and is called to the RAM (work area) of the memory 207 and edited. Subsequent processing is executed by the address book management unit 422 of the FAX driver 416 .

When the FAX driver 416 is activated, the display unit 211 displays a destination setting screen (see FIG. 7) reflecting the contents of the address book at that time. Therefore, in order to edit the address book, the user activates the FAX driver 416 at an arbitrary timing to display the destination setting screen on the display unit 211, and presses the address book edit button 702 to display the address book edit screen. can be displayed on the display unit 211 . Further, when the information processing apparatus 104 can display the address book editing screen on the display unit 211 by inputting a predetermined command (icon selection), the address book editing screen is displayed on the display unit 211 using the method. good too. In addition to these methods, the user can also edit the address book when the destination setting screen is displayed on the display unit 211 in S601 for the next FAX transmission. Further, when the processing of S612 is performed and the transmission of the FAX job is completed, a destination setting screen is automatically displayed on the display unit 211, or an address book editing screen, which will be described later, is displayed on the display unit 211. may be configured to prompt the user to edit the address book.

FIG. 11 is a diagram showing an example of an address book edit screen (hereinafter referred to as "first edit screen 1101") displayed on display unit 211 in S1001. A display item 1102 in the address book editing screen is a pull-down, and it is possible to select "individual" or "group". The first editing screen 1101 has a display item 1102 of "individual", indicating that it is an editing screen for personal information in the address book. In the first editing screen 1101, the addresses of five registered individuals (User01 to User05) are displayed in the address display column 1103. FIG. If more detailed information is registered for the destination selected in the address display field 1103, the detail field 1105 displays the information.

In S1002, the address book management unit 422 determines whether the edit target of the address book is an individual. It should be noted that the editing target of the address book is assumed to be a group if it is not an individual. If the address book management unit 422 determines in S1002 that the address book is to be edited for an individual (the display item 1102 indicates "individual") (Yes in S1002), it executes the processing in S1003.

In S1003, the address book management unit 422 edits personal registration information. For example, the user selects one of the destinations displayed in the address display field 1103 of the first edit screen 1101 and presses the edit button 1104 to display the name and FAX number of the selected destination on the maintenance screen. (not shown) can be displayed. After editing on the maintenance screen, if the edited contents are saved and the maintenance screen is closed, the edited contents performed on the maintenance screen will be reflected on the address book editing screen. When the user presses an OK button 1106 after similarly editing a desired destination, the registered contents of the address book are updated, thereby ending the address book editing process and redisplaying the destination setting screen 701 . be. Note that when the cancel button 1107 is pressed on the first edit screen 1101, the edited contents are discarded.

When the address book editing process in S1003 ends, the address book management unit 422 ends this process.

If the address book management unit 422 determines in S1002 that the editing target of the address book is not an individual (it is a group (the display item 1102 is "group")) (No in S1002), the process of S1004 is performed. Execute.

In S1004, the address book management unit 422 determines whether or not the editing target is the temporary save group. If it is not a temporary save group, it is assumed to be a destination group created by the user. When the address book management unit 422 determines that the editing target is not the temporary save group (No in S1004), it executes the processing of S1005.

In S1005, the address book management unit 422 displays the address book editing screen of the destination group on the display unit 211, waits for an editing instruction from the user, and edits the address book according to the editing instruction from the user.

FIG. 12A shows another example of the address book editing screen displayed on the display unit 211 in S1005 (hereinafter referred to as "second editing screen 1201"). The second edit screen 1201 has a display item 1102 of "group", indicating that it is an edit screen for group information in the address book. The address display column 1103 displays one destination group named 'XUser' that has already been registered. A detail column 1105 displays destination information (Users 01 to 05 and their FAX numbers) included in 'XUser'.

When the user selects a predetermined group displayed in address display field 1103 and presses edit button 1104, a group edit screen for editing the configuration of the selected group is displayed on display unit 211. FIG. FIG. 12B is a diagram showing an example of the group edit screen (hereinafter referred to as "third edit screen 1211"). The group name to be edited is displayed in the group name display field 1212 of the third editing screen 1211, and here, it is indicated that 'XUser' has been selected on the second editing screen 1201. FIG.

In the third edit screen 1211 , a selectable destination list 1213 displays personal information (name, FAX number, etc.) that can be made to participate in the group displayed in the group name display field 1212 . In the third edit screen 1211, since there is no individual who can participate, the list of selectable destinations 1213 is blank. When the personal information of at least one person is displayed in the list of selectable destinations 1213, the user presses an add button 1214 while selecting a predetermined individual to add the selected individual to the group being edited. be able to. At this time, the information of the individual added to the group is displayed in the group member field 1216 but deleted from the list of selectable destinations 1213 . By selecting a predetermined member in the group member column 1216 and pressing a delete button 1215 , the user can remove the selected member from the group being edited and return it to the selectable destination list 1213 . A group member column 1216 displays the names and FAX numbers of current group members. When the OK button 1217 is pressed, the edited content on the third edit screen 1211 is confirmed, and the display on the display unit 211 returns to the address book edit screen. When the cancel button 1208 presses the cancel button 508, the edited content on the third edit screen 1211 is discarded, and the display on the display unit 211 returns to the address book edit screen.

When the address book editing process in S1005 ends, the address book management unit 422 ends this process.

If the address book management unit 422 determines in S1004 that the editing target is the temporary save group (Yes in S1004), it executes the processing of S1006. In S1006, the address book management unit 422 displays the temporary save group address book edit screen on the display unit 211, waits for an edit instruction from the user, and edits the address book according to the edit instruction from the user.

The address book editing contents of the temporary save group in S1006 include first to third editing. The first editing is editing to return the destinations in the temporary save group to the destination group as they are. The second editing is to correct the destination FAX number in the temporary save group and return it to the destination group. The third editing is editing to delete destinations in the temporary save group.

FIG. 13A is a diagram showing an example of the temporary save group address book editing screen (hereinafter referred to as "fourth editing screen 1301"). In the fourth edit screen 1301, similarly to the second edit screen 1201, the display item 1102 is "group", indicating that it is an edit screen for group information in the address book.

Two groups, the XUser group and the temporary save group, are displayed in the address display column 1103 . A detail column 1105 displays destination information (User03 and its FAX number) included in the temporary save group selected in the address display column 1103 . Note that if a destination in the temporary save group originally belonged to the destination group in the address display field 1103, it is not deleted from the destination group. As shown in 7(b), it is in a non-selectable state.

When the user selects a temporary save group displayed in the address display field 1103 on the fourth edit screen 1301 and presses an edit button 1104, the display unit 211 displays a temporary save group edit screen. FIG. 13B is a diagram showing an example of a temporary save group editing screen (hereinafter referred to as a "fifth editing screen 1311"). A group name display field 1312 of the fifth editing screen 1311 displays the group name to be edited, and here, it is shown that the temporary save group has been selected on the fourth editing screen 1301 .

A group member column 1317 of the fifth edit screen 1311 displays the names and FAX numbers of destinations included in the temporary save group. Here, the name User03 and its FAX number are displayed according to the processing in S612. Selectable destination list 1313 displays the names of groups (in many cases, groups to which the user originally belonged) that can accept the destination displayed in group member column 1317 .

When performing the first editing of returning a predetermined destination in the temporary save group to the original destination group as it is, the user selects the destination in the group member field 1317 and presses the return to group button 1315 . As a result, the selected destination exits the temporary save group and is returned to the destination group in the selectable destination list 1313 .

When the user corrects the FAX number of the destination in the temporary save group and performs the second editing to return it to the destination group, the user selects a predetermined destination in the group member field 1317 and presses the return to group button 1316 after editing. There is a need to. As a result, as shown in FIG. 13C, a screen for editing personal registration information (hereinafter referred to as "sixth edit screen 1321") is displayed on the display unit 211. FIG. The user can correct the destination FAX number by entering a predetermined FAX number in the FAX number column 1322 and pressing the OK button 1323 on the sixth edit screen 1321 . By pressing a cancel button 1324, the user can cancel the correction of the FAX number. When the OK button 1323 is pressed, the operation result of the sixth edit screen 1321 is reflected in the fourth edit screen 1301, and when the cancel button 1324 is pressed, the edited content is discarded and the original state is restored.

Destinations returned to the destination group by the first and second editions can be selected again as destinations of FAX data.

When performing the third edit of deleting a destination in the temporary save group, the user selects the destination in the group member field 1317 and presses the delete button 1314 . This operation deletes the selected destination information from the temporary save group without returning it to the destination group. At that time, if the destination deleted from the temporary save group remains in the group to which it originally belonged in a state where destination selection is disabled, it is also deleted from the group to which it originally belonged. Also, when the temporary save group becomes empty (no more destinations are stored), the temporary save group is also deleted from the address book.

In the case of a destination that does not belong to any destination group and is stored in the temporary save group due to the occurrence of a transmission error, the group name is not displayed in the list of selectable destinations 1313 . In this case, when the first and second edits are performed, the selected destination information is removed from the temporary save group and is returned to the personal registration state in the address book. As a result, the address book changes from the state in which the destination setting screen 711 in FIG. 7B is displayed to the state in which the destination setting screen 701 in FIG. 7A is displayed, and the FAX number is changed. If it has been modified, the display reflects that modification.

When the address book editing process in S1006 ends, the address book management unit 422 ends this process.

FIG. 14 is a flow chart of processing executed by the image processing apparatus 105 . In each process (step) indicated by S number in FIG. 14, the CPU 306 develops a predetermined program stored in the external storage device 312 in the memory 237 and controls the operation of each unit of the image processing apparatus 105 in an integrated manner. It is realized by

When the power of the image processing apparatus 105 is turned on, the CPU 306 waits for an input in S1401. In S<b>1402 , the CPU 306 branches the processing according to an input (processing request) to the image processing apparatus 105 . When the image processing apparatus 105 is a multifunction machine, for example, copy processing and scanner processing on the main body of the multifunction machine, FAX transmission processing and FAX reception processing by operations on the main body of the multifunction device, FAX job processing from the information processing device 104, and the like. Accepts various processing requests.

If the CPU 306 determines in S1402 that the processing is copy processing or scanner processing, it executes processing in S1403. In step S<b>1403 , the CPU 306 executes copy processing or scanner processing according to the user's operation on the image processing apparatus 105 .

If the CPU 306 determines in S1402 that it is FAX transmission processing, it executes the processing in S1404. In S<b>1404 , the CPU 306 activates the FAX control basic unit 521 . Then, the FAX control basic unit 521 activates the FAX transmission/reception control unit 523, and when the FAX number of the destination is input via the input unit 314, performs FAX transmission processing to the set destination. The transmission result is notified to the FAX transmission/reception record management unit 522 and recorded as the transmission record.

If the CPU 306 determines in S1402 that the process is external FAX reception processing, it executes the processing in S1405. In S<b>1405 , the CPU 306 activates the FAX control basic unit 521 . Then, the FAX control basic unit 521 activates the FAX transmission/reception control unit 523 to perform FAX reception processing. The received FAX data is output as printed matter by the printing unit 315 . Also, the result of the FAX reception process is notified to the FAX transmission/reception record management unit 522 and recorded as the reception record.

If the CPU 306 determines in S<b>1402 that the processing request is for a FAX job from the information processing apparatus 104 , it executes the processing in S<b>1406 . In S<b>1406 , the CPU 360 activates the FAX control basic unit 521 . Then, the FAX control basic unit 521 activates the FAX job control unit 524 and executes the FAX job input from the information processing apparatus 104 .

For example, when the FAX job control unit 524 receives the record confirmation request data 801 from the information processing apparatus 104, it activates the FAX transmission/reception record management unit 522, and displays the error record of the FAX number that is the inquiry target as the FAX transmission/reception record. An inquiry is made to the management unit 522 . The FAX transmission/reception result management unit 522 generates FAX transmission result data 802 in response to the error result inquiry and returns it to the FAX job control unit 524, and the FAX job control unit 524 transmits the received FAX transmission result data 802 to the information processing device. Reply to 104. Also, the FAX job control unit 524 activates the FAX transmission/reception control unit 523 when receiving FAX job data such as the FAX job data 803, 804, and 805. FIG. The FAX transmission/reception control unit 523 performs transmission processing of FAX job data. The FAX transmission result is notified to the FAX transmission/reception record management unit 522 and recorded as the transmission record.

When the processing of S1403 to S1406 is completed, the CPU 306 returns the processing to S1402, and terminates this processing when power off of the image processing apparatus 105 is detected in S1402.

As described above, in the first embodiment, when the information processing apparatus generates a FAX job for broadcast transmission and transmits it to the image processing apparatus, the past FAX transmission results to the destination FAX numbers are displayed in advance. Inquire of the processor and decide how to deal with destinations that have a track record of errors. When FAX transmission is also performed to a destination with an error record, the FAX job is divided into destinations with no error record and destinations with an error record, and the FAX jobs are transmitted to the image processing apparatus. As a result, even if the image processing device is set to stop subsequent fax transmissions to unsent destinations when an error occurs during broadcast transmission, the effect is minimized and It becomes possible to perform FAX transmission to many destinations.

<Second embodiment>
FIG. 15 is a flowchart of FAX transmission control according to the second embodiment executed by the information processing apparatus 104. As shown in FIG. Each process (step) indicated by S number in FIG.

In the second embodiment, facsimile transmission control in the information processing apparatus 104 is changed from control according to the flowchart of FIG. 6 to control according to the flowchart of FIG. Therefore, here, the difference between the flow chart of FIG. 15 and the flow chart of FIG. 6 will be mainly described, and the description common to the first embodiment will be omitted. Therefore, in the flowchart of FIG. 15, the same S numbers are assigned to the same processes as those in the flowchart of FIG. 6, and descriptions thereof will be omitted.

The FAX transmission control in FIG. 15 assumes processing when the response from the image processing apparatus 105 to confirmation of the FAX transmission result (S604) is the FAX transmission result data 806 shown in FIG. 8F. . The FAX transmission performance data 806 differs from the FAX transmission performance data 802 in that error skip enable/disable data is added.

In the process according to the flowchart of FIG. 6, one FAX job for performing broadcast transmission including destinations with error record is divided into FAX jobs including only destinations with no error record and FAX jobs to destinations with no error record. split. As a result, even an image processing apparatus that is set to stop fax transmission to subsequent unsent destinations when a transmission error occurs during broadcast transmission can perform fax transmission to as many destinations as possible. It is possible. However, when there are a large number of destinations with a track record of errors, the number of FAX jobs generated by division increases, and there is a problem that the usage of the memory 207 increases temporarily.

To solve this problem, in the second embodiment, the information processing apparatus 104 is set so as to stop subsequent transmission to unsent destinations when a transmission error occurs while the image processing apparatus 105 is performing broadcast transmission. An inquiry is made to the image processing apparatus 105 as to whether or not there is. Then, the information processing apparatus 104 determines whether or not the FAX job needs to be divided according to the content of the response from the image processing apparatus 105, and switches processing based on the determination result.

In the FAX transmission result data 806, "Disable" indicating that error skipping is not possible is set as error skip permission data. The FAX transmission record data 806 indicates that the image processing apparatus that sent back this data is of the type that, if a transmission error occurs during multicast transmission, will stop transmission to subsequent unsent destinations. If the error skip enable/disable data is "Enable", the image processing device that sent the returned FAX transmission result data will, if a transmission error occurs during broadcast transmission, continue transmission to destinations that have not yet been transmitted. Indicates that it is a type that does not abort. In this case, FAX transmission is performed to all possible destinations except for the destination where the transmission error occurred.

The FAX driver 416 executes the process of S1501 when "Send to destinations with error record" is selected in S608. In S1501, the FAX driver 416 determines whether or not the image processing apparatus 105 is set to allow error skipping from the FAX transmission result confirmation data received from the image processing apparatus 105 in S604.

As described above, the determination in S1501 is made by confirming whether the information indicating whether or not error skipping is possible in the FAX transmission result confirmation data is "Enable" or "Dsiable". If the FAX transmission result confirmation data does not include information regarding whether or not error skipping is possible (for example, FAX transmission result data 802, etc.), it is determined that error skipping is not possible.

If the CPU 306 determines that error skipping is not possible (No in S1501), it executes the process of S610, and if it determines that error skipping is possible (Yes in S1501), it executes the process of S1502. In step S<b>1502 , the CPU 306 instructs the image processing apparatus 105 not to change (divide) the FAX job generated in step S<b>603 because the image processing apparatus 105 does not stop subsequent transmission to unsent destinations even if a transmission error occurs during broadcast transmission. determine. The CPU 306 executes the process of S611 after the process of S1502.

As described above, in the second embodiment, when the information processing apparatus performs FAX transmission through the image processing apparatus, if a transmission error occurs during the broadcast transmission of the image processing apparatus, subsequent transmission to unsent destinations is performed. An inquiry is made to the image processing apparatus as to whether it is a type that does not cancel or a type that cancels. According to the result of this inquiry, the information processing device determines whether or not to divide the FAX job into destinations with error history and destinations without error history, and transmits the FAX job according to the determination result to the image processing device. do. This makes it possible to perform FAX transmission to as many destinations as possible without increasing the number of FAX jobs unnecessarily.

Although the present invention has been described in detail based on its preferred embodiments, the present invention is not limited to these specific embodiments, and various forms without departing from the gist of the present invention can be applied to the present invention. included. Furthermore, each embodiment described above merely shows one embodiment of the present invention, and it is also possible to combine each embodiment as appropriate.

In the above embodiment, the information processing apparatus generates a FAX job, edits the address book according to transmission error information at the destination of the FAX data, and divides the FAX job as necessary. Such a function can be provided to the image processing apparatus. That is, the scanner of the image processing apparatus generates FAX data, selects a plurality of destinations to which the FAX data is to be sent from the address book of the image processing apparatus, and generates a FAX job. Before executing the generated FAX job, the image processing apparatus checks the transmission error information regarding the destination, and edits the address book and divides the FAX job as necessary. The image processing apparatus configured in this manner has the same effect as the information processing apparatus in the above embodiment.

In the above embodiment, the error skip possibility data is added to the FAX transmission result data. and may be acquired.

The present invention supplies a program that implements one or more functions of the above-described embodiments to a system or apparatus via a network or a storage medium, and one or more processors in the computer of the system or apparatus reads and executes the program. It can also be realized by processing to It can also be implemented by a circuit (for example, ASIC) that implements one or more functions.

104 information processing device 105 image processing device 206 CPU
211 display unit 212 input unit 416 FAX driver 422 address book management unit 423 job control unit 424 transmission result confirmation unit

Claims (12)

inquiry means for inquiring of the image processing apparatus about past transmission results to the plurality of destinations when a FAX job for sending FAX data to a plurality of destinations is transmitted to the image processing apparatus;
a control unit that determines a method of transmitting the FAX data to the plurality of destinations based on the past transmission record obtained from the image processing apparatus;
When transmitting the FAX data to all of the plurality of destinations, the control means divides the FAX job into a first FAX job to a destination having no transmission error in the past transmission record and the past and a second FAX job to a destination having a transmission error in the transmission record, and a second FAX job to be transmitted to the image processing apparatus. The information processing device is
Information indicating whether or not it is possible to execute an error skip for transmitting the FAX data to an unsent destination when the image processing apparatus encounters a transmission error during transmission of the FAX data to the plurality of destinations. an acquisition means for acquiring
determination means for determining whether or not the error skip can be executed by the image processing apparatus based on the information acquired by the acquisition means;
If the image processing apparatus is capable of executing the error skip when the FAX data is transmitted to all of the plurality of destinations, the FAX job is transmitted to the image processing apparatus without being divided into the first FAX job and the second FAX job, and when the image processing apparatus cannot execute the error skip, the FAX job is transmitted to the 2. The information processing apparatus according to claim 1, wherein control is performed so that the first FAX job and the second FAX job are divided and then transmitted to the image processing apparatus. The judging means judges that execution of the error skip by the image processing apparatus is impossible when information indicating whether or not the error skip can be executed is not included in the past transmission record. 3. The information processing apparatus according to claim 2, wherein: 4. The information processing apparatus according to claim 1, wherein said control means generates said second FAX job for each destination having a transmission error in said past transmission record. When not transmitting the FAX data to a destination having a transmission error in the past transmission record, the control means transmits the FAX data after editing to delete the destination having the transmission error from the plurality of destinations. 5. The information processing apparatus according to any one of claims 1 to 4, wherein control is performed so as to a storage means for storing an address book in which information of a destination to which the FAX data is transmitted is registered;
Saving means for saving the destination having the transmission error from the destination group to a temporary save group provided in the address book when the destination having the transmission error is registered in the destination group provided in the address book. and,
6. The information processing apparatus according to claim 1, further comprising editing means for editing destinations in said temporary save group. display means for displaying options for editing content for destinations in the temporary save group;
The editing means executes editing selected from the options,
The options include editing to return the destinations in the temporary save group to the destination group as they are, editing to delete the destinations in the temporary save group, and editing the information of the destinations in the temporary save group to restore the destinations to the destination group. 7. The information processing apparatus according to claim 6, further comprising editing for returning to a group. When a destination included in the destination group is saved to the temporary save group, the saving means leaves the destination in the destination group and cannot be selected as a destination of the FAX data. 8. The information processing apparatus according to claim 6, wherein: A control method for an information processing device,
a step of inquiring of the image processing device about a past transmission record to the plurality of destinations when the information processing device transmits a FAX job for transmitting FAX data to a plurality of destinations to the image processing device;
When transmitting the FAX data to all of the plurality of destinations based on the past transmission record acquired from the image processing apparatus, transmitting the FAX job to a destination having no transmission error in the past transmission record dividing into a first FAX job to be sent and a second FAX job to be sent to a destination having a transmission error in the past transmission record;
and transmitting the first FAX job and the second FAX job to the information processing apparatus. A control method for an information processing device,
a step of inquiring of the image processing device about a past transmission record to the plurality of destinations when the information processing device transmits a FAX job for transmitting FAX data to a plurality of destinations to the image processing device;
The image processing apparatus determines whether or not it is possible to execute an error skip for transmitting the FAX data to an unsent destination when a transmission error occurs during transmission of the FAX data to the plurality of destinations. querying the processor;
determining whether the image processing device is capable of executing the error skip;
a step of transmitting the FAX job as it is to the information processing device when it is determined that the error skip can be executed by the image processing device;
When the image processing device transmits the FAX data to all of the plurality of destinations when it is determined that the error skip cannot be executed, the past transmission record acquired from the image processing device and dividing the FAX job into a first FAX job for transmitting to a destination having no transmission error in the past transmission record and a second FAX job for transmitting to a destination having a transmission error in the past transmission record. and
and transmitting the first FAX job and the second FAX job to the information processing apparatus. A program that causes a computer to function as each means of the information processing apparatus according to any one of claims 1 to 8. An information processing system having an information processing device and an image processing device communicably connected,
The image processing device is
a storage means for storing past transmission results of FAX transmission to an external device;
an executing means for executing a FAX job received from the information processing device;
The information processing device is
inquiry means for inquiring of the image processing apparatus about the past transmission results stored in the storage means for the plurality of destinations when a FAX job for sending FAX data to a plurality of destinations is transmitted to the image processing apparatus;
a control unit that determines a method of transmitting the FAX data to the plurality of destinations based on the past transmission record obtained from the image processing apparatus;
When transmitting the FAX data to all of the plurality of destinations, the control means divides the FAX job into a first FAX job to a destination having no transmission error in the past transmission record and the past and a second FAX job to a destination having a transmission error in the transmission record, and a second FAX job to be transmitted to the image processing apparatus.

Images