JP2023094040A - Business support apparatus and program - Google Patents

Abstract

To provide a business support apparatus and a program which can efficiently carry out business in a business of visiting a customer.SOLUTION: The present invention is directed to a business support apparatus for creating a timetable and loading schedule for business including main business and one or two or more sub-businesses by visiting a customer with using a vehicle. The apparatus creates a timetable formed of schedules of the main business and schedules of sub-businesses capable of being carried out between schedules of the main businesses and a loading timetable based on the schedule, and superimpose, on a map, information indicating visiting destinations included in the schedule.SELECTED DRAWING: Figure 6

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a business support device and, more particularly, to a business support device and a program capable of efficiently performing business when visiting customers.

BACKGROUND ART For example, an individual home delivery system disclosed in Japanese Unexamined Patent Application Publication No. 2002-100003 is known as an information system that supports services performed by visiting customers, such as delivery of packages. The individual home delivery system of Patent Document 1 is an information system that creates a one-stroke route connecting home delivery customers on the same delivery date.

JP 2009-274875 A

In order to improve the efficiency of operations performed by visiting customers, such as delivery of packages and door-to-door sales, it is impossible to create the order of visits and directions to visit destinations by using conventional technology such as Patent Document 1. Useful.

On the other hand, in the conventional technology, although it is possible to visit the destinations scheduled in advance efficiently, if the schedule itself is not efficient, for example, the visit time of one destination and the visit time of the subsequent destination are different. There was a problem that this could not be made efficient in such a case.

SUMMARY OF THE INVENTION It is an object of the present invention to provide a business support device and a program that enable efficient business in visiting customers.

A business support device according to the present invention, which has been made to solve the above-mentioned problems, is a business support device for creating a schedule and a loading list for a business of visiting a customer using a vehicle, wherein the business is a main business. , a main work schedule acquisition unit that acquires the schedule of the main work including one or more sub-work, and a sub-work schedule acquisition unit that acquires the schedule of the sub-work that can be executed between the schedules of the main work a schedule creating unit for creating the schedule consisting of the schedule for the main work and the schedule for the secondary work; and a loading table creation unit for creating the loading table for the vehicle based on the created schedule; a schedule map display unit for superimposing and displaying information indicating visiting destinations included in the schedule on a map.

The business support apparatus according to the present invention may further include a parking lot candidate display unit that superimposes information indicating parking lot candidates for the vehicle on the map based on the visiting destination.

The business support device according to the present invention may further include a parking lot registration unit for registering information about the parking lot.

The business support device according to the present invention may further include a secondary business settlement unit for registering information regarding settlement of the secondary business.

The business support device according to the present invention further includes a vehicle destination candidate display that superimposes information indicating a parking lot candidate as a destination of the vehicle on the map based on the position of the person in charge of the visit who makes the visit. and a schedule update unit for updating the schedule by adding a schedule of the main task that can be executed to the schedule during the task.

According to the present invention, the schedule created by the schedule creation unit is composed of the schedule of the main task and the schedule of the sub-task that can be executed between the schedule of the main task. When the visit time and the visit time of the subsequent visited destination are separated, the schedule of the sub-work can be set, so that the work can be performed efficiently.

1 is a diagram conceptually showing the configuration of a business support system using a business support device in an example of the present embodiment; FIG. It is a figure which shows the flow of the process which creates a schedule and a loading chart in an example of the same embodiment. It is a figure which shows the data structure of the schedule of the main task in an example of the same embodiment. It is a figure which shows the data structure of the schedule in an example of the same embodiment. It is a figure which shows the structure of the menu screen in an example of the same embodiment. It is a figure which shows the structure of the schedule map screen in an example of the same embodiment. It is a figure which shows the structure of the parking lot candidate screen in an example of the same embodiment. It is a figure which shows the structure of the parking lot registration screen in an example of the same embodiment. It is a figure which shows the structure of the sub-work settlement screen in an example of the same embodiment. It is a figure which shows the structure of the vehicle movement candidate screen in an example of the same embodiment.

An example of an embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a diagram conceptually showing the configuration of a business support system including a business support device according to an example of this embodiment. As shown in FIG. 1, a business support system 100 according to an example of the present embodiment includes a business support device 200, a customer database 300, a product database 400, an order database 500, and a mobile terminal 600 via a network 700. It is a communicatively connected information system.

In one example of the present embodiment, it is assumed that two persons in charge of visits use one vehicle to visit customers on a business day based on a schedule for the business day. Also, the work performed by the person in charge of the visit consists of one main work and one or more sub-work.

The specific contents of the main business and the sub-business may be selected arbitrarily, but in one example of this embodiment, the main business is the business of delivering ordered products, and the sub-business is the existing business near the delivery destination in the main business. It is a walk-in sales business for customers. The main business and sub-business may target the same customer, or may be business for completely different customers. For example, when the main business is door-to-door sales of automobiles, etc., the sub-business may be caring service or other nursing care services. Also, the sub-business is not limited to one business, and two or more arbitrary business may be sub-business.

In addition, as described above, in one example of the present embodiment, it is assumed that two visiting personnel use one vehicle. The number of vehicles provided by the user can be arbitrarily selected, and the number of persons in charge of visiting the vehicles can be arbitrarily changed.

The work support device 200 is a device that presents a schedule and a cargo list to the person in charge of the visit and provides services using a map of the vicinity of the visited destination. , a schedule creation unit 203, a loading table creation unit 204, a schedule map creation unit 205, a parking lot candidate display unit 206, a parking lot registration unit 207, a secondary work settlement unit 208, and a vehicle destination candidate display unit 209 , a map acquisition unit 210 , and a parking lot database 211 .

In one example of this embodiment, the business support device 200 is configured using a well-known server computer as hardware. A hard disk drive (HDD) or other storage device provided in the server computer stores a program that causes the server computer to function as the business support device 200. The program is loaded into the memory of the server computer and executed by the CPU. The server computer functions as the business support device 200 by being executed by the (central processing unit). The hardware configuration of the business support device 200 may be arbitrarily changed, and if the hardware requirements for the business support device 200 are satisfied, a general personal computer or other computer may be used instead of a server. good.

The main business schedule acquisition unit 201 acquires the schedule of the main business, that is, the delivery business of the ordered product. The main business schedule acquisition unit 201 acquires a business schedule of visiting a customer in one business day using one vehicle and delivering ordered products from the customer database 300, the product database 400, and the order database 500, which will be described later. do.

The sub-business schedule acquisition unit 202 acquires executable sub-business, that is, the schedule of unannounced sales to existing customers. The above-mentioned main business is the business of delivering the products ordered from customers, but the secondary business is for customers who live in the vicinity of the customer to be delivered, and for customers who can stop by from one delivery destination to another delivery destination. It is the business of jumping in and selling products that are expected to sell based on the customer's past order history. The sub-business schedule acquisition unit 202 also acquires sub-business schedules from the customer database 300, the product database 400, and the order database 500, which will be described later, in the same way as the main business schedule unit 201 described above.

The schedule creation unit 203 integrates the main work schedule acquired by the main work schedule acquisition unit 201 and the sub-work schedule acquired by the sub-work schedule acquisition unit 202, and prepares the schedule for one business day using one vehicle. Create a schedule of tasks to be performed.

Based on the schedule created by the schedule creation unit 203, the cargo schedule creation unit 204 creates a cargo schedule listing the cargo required for the work of one business day.

Based on the schedule created by the schedule creation unit 203, the schedule map creation unit 205 displays, on the mobile terminal 600, a screen in which information indicating visiting destinations included in the schedule is superimposed on a map.

The parking lot candidate display unit 206 displays information indicating parking lot candidates for parking the vehicle based on the visiting destination when performing work for one business day based on the schedule created by the schedule creation unit 203 described above. The screen superimposed on the map is displayed on the mobile terminal 600 .

The parking lot registration unit 207 displays on the portable terminal 600 a screen for registering information on parking lots found by the person in charge of the visit during movement or other work in the parking lot database 211 described later.

The sub-business settlement unit 208 displays on the mobile terminal 600 a screen for making a settlement when the sales activity is successful, that is, the product is sold, in the sub-business according to an example of the present embodiment, that is, a walk-in sales to an existing customer. .

The vehicle destination candidate display unit 209 displays, on the portable terminal 600, parking lot candidates to which the vehicle is to be moved based on the current position of the person in charge of the visit. As described above, in one example of this embodiment, two visitors use one vehicle to visit a customer. Here, when one person in charge of visiting visits a customer in a place away from the parking position of the vehicle, another person in charge of visiting moves the vehicle so that the work can be carried out efficiently. .

The map acquisition unit 210 acquires maps to be displayed in the aforementioned schedule map generation unit 205 , parking lot candidate display unit 206 , parking lot registration unit 207 , and vehicle destination candidate display unit 209 . For the map to be acquired, for example, a map of a range to be displayed at any time may be acquired from another map providing service, or a map database may be constructed in the work support device 200 and displayed at any time from the constructed database You may make it acquire the map of the range to carry out. As for the type of map, a well-known map may be selected, but in one example of the present embodiment, a residential map, that is, a map that can display information such as the name of the building and the name of the resident of the building on the map is used. ing.

The parking lot database 211 is a database of parking lot candidates in the parking lot candidate section 206 described above and parking lot candidates to be destinations in the vehicle movement destination candidate display section 209 . The parking lot database 211 in one example of the present embodiment uses an RDBMS ((Relational Database Management System) built in the business support device 200, but how to configure the database may be arbitrarily selected.

The customer database 300 is a database that manages information about customers in main business and sub business in one example of this embodiment. The customer database 300 may be configured using a well-known database technology, but in one example of this embodiment, an RDBMS is constructed on a server computer and the customer database 300 is configured using the RDBMS.

The product database 400 is a database that manages information on products sold to customers in main business and sub business in one example of this embodiment. Similar to the customer database 300 described above, the product database 400 in one example of the present embodiment uses an RDBMS built on a server computer, but it is also similar to the customer database 300 in that well-known database technology may be used. is.

The order database 500 is a database that manages information related to product orders from customers in main business and sub business in one example of this embodiment. Like the customer database 300 and product database 400 described above, the order database 500 uses RDBMS constructed on a server computer, and it is also possible to use other well-known database technology.

The mobile terminal 600 is a terminal used by a visitor who visits a customer. Mobile terminal 600 may be a smart phone, tablet computer, or other known mobile terminal, or may be a dedicated terminal used as mobile terminal 600 . Further, when using a well-known mobile terminal, application software for communicating with the business support device 200 may be installed in advance and communication may be performed by the application software, or the mobile terminal 600 may be You may make it communicate via the provided WEB browser or other software.

The network 700 is a computer network that communicably connects the business support device 200 , the customer database 300 , the product database 400 , the order database 500 , the residential map database 600 and the mobile terminal 600 . A well-known computer network may be used as the network 700. For example, a wide area network such as the Internet may be used, or a VPN (Virtual Private Network) configured on the Internet may be used.

In one example of the present embodiment, the network 700 is connected to another configuration, that is, the business support device 200, the customer database 300, the product database 400, the order database 500, and the portable terminal 600. , instead of the network 700, a plurality of computer networks may be used to communicate between the components. For example, the business support device 200 and the mobile terminal 600 communicate using a wide area network such as the Internet, while the business support device 200, the customer database 300, the product database 400 and the order database 500 communicate via VPN or LAN (Local Area). Network) may be used for communication. Further, the business support device 200, the customer database 300, the product database 400, and the order database 500 in one example of the present embodiment are configured using a server computer installed at a location connectable via the network 700. However, all or part of the above may be configured to be provided as a cloud service.

The above is the configuration of the business support system 100 in one example of the present embodiment. Next, the flow of processing for creating a schedule in one example of this embodiment will be described. It should be noted that the schedule creation process and the loading table creation process, which will be described later, may be requested to the business support device 200 when the person in charge of the visit starts business. When there are many people, for example, the schedule and loading charts for all vehicles may be collectively created by batch processing a predetermined time before the start of business.

FIG. 2 is a flow chart showing the flow of schedule creation processing in one example of this embodiment. As described above, in one example of the present embodiment, a schedule and a cargo list for one business day are created.

In creating a schedule, first, the task support apparatus 200 performs main task schedule acquisition processing using the main task schedule acquisition unit 201 (step S101). In step S101, the main business schedule acquisition unit 201 of the business support device 200 acquires an order for delivery of goods by one vehicle in one business day as a main business schedule.

In one example of this embodiment, as described above, the customer database 300 manages information about customers, the product database 400 manages information about products, and the order database 500 manages information about orders for products. The main business schedule acquisition unit 201 acquires a main business schedule from the customer database 300, the product database 400, and the order database 500 so that delivery can be completed in one business day using one vehicle. A specific acquisition method may be selected arbitrarily, but in one example of this embodiment, first, one order to be delivered at the earliest time in one business day is acquired, and then the delivery of the order is completed. Another order that will be delivered at the earliest time after the estimated time and that can be moved by the estimated delivery time of the other order is acquired as a subsequent main business schedule. Whether or not it is possible to move from one delivery destination to another delivery destination is calculated using the map information acquired from the map acquisition unit 210, and the above acquisition is repeated until the end of business hours in one business day. Acquire the schedule of the main work for one business day for one vehicle. In addition, if there are two or more customers who wish to have delivery at the same time, etc., the customer may be requested to change the delivery time using e-mail, SMS (Short Message Service), or other means of communication. Additional services such as discounts on fees may be provided to customers who meet the requirements.

FIG. 3 is a diagram showing an example of the data configuration of a main task schedule in one example of this embodiment. As shown in FIG. 3, the main business schedule T100 in one example of this embodiment includes an order ID T101, an order date T102, a delivery schedule T103, a customer name T104, an address T105, and a contact telephone number T106. , product T107, and quantity T108, and each row indicates one schedule.

Next, the task support device 200 performs a sub-task schedule acquisition process using the sub-task schedule acquisition unit 202 (step S102). In step S101 described above, the delivery schedule based on the order received as the main business is acquired. In step S102, a schedule of sub-tasks that can be executed between the scheduled delivery time of one main task schedule and the scheduled delivery time of the next main task schedule is obtained. As described above, the sub-business in one example of the present embodiment is a walk-in sales to existing customers, and based on the past order history stored in the order database 500, it is possible to go through between the scheduled delivery times, and , If there is a customer who is expected to sell the product, get a walk-in sales to recommend the product to the customer as a scheduled side business. By performing the acquisition process for each schedule of each main task, the schedule of the sub-task that can be executed between the schedules of the main tasks is obtained. How to determine sales prospects may be arbitrarily selected. If so, it may be determined that regular purchases can be expected to be sold to the customer. Prospects for sales may be calculated as a numerical value, such as a hit rate, and when a schedule for a side business is obtained, an e-mail is sent to the customer performing the side business to the effect that they would like to visit on that business day. or SMS may be used to notify in advance.

When acquisition of the schedule of the main work and the schedule of the sub-work is completed, the work support device 200 creates a schedule using the schedule creation unit 203 (step S103). The schedule in one example of this embodiment is a table in which the schedules of the main work and the sub-work are integrated.

FIG. 4 is a diagram showing an example of the data structure of a schedule in one example of this embodiment. As shown in FIG. 4, a schedule T200 in an example of this embodiment includes scheduled time T201, business type T202, customer name T203, address T204, contact phone number T205, product T206, and quantity T207. columns, and each row represents one appointment. The scheduled time T201 is information corresponding to the delivery schedule T103 in the schedule T100 of the main task described above, and the task type T202 is information indicating whether the schedule represented by each line is the main task or the sub task. be. If the sub-task consists of two or more tasks, the task type T202 may be information indicating either the main task or the two or more sub-tasks.

Next, based on the schedule created in step S103, the work support device 200 uses the cargo table creation unit 204 to create a cargo table showing a list of cargoes to be loaded on the vehicle that performs the work according to the schedule ( step S104). The loading table is a table showing the products in the above-mentioned schedule together with the number of products loaded for each product.

The above is the flow of processing for creating a schedule and a cargo table in one example of the present embodiment. The created schedule and loading list are displayed on the mobile terminal 600 when the person in charge of delivery operates the mobile terminal 600 to request the business support device 200 . In one example of this embodiment, the schedule included in the schedule includes the schedule of the main task and the schedule of the secondary tasks that can be executed between the schedules of the main task. By utilizing the information and using the vacant time between the schedules of the main work as the time for executing the sub-work, it is possible to use it to carry out the work efficiently.

In the example of the present embodiment, as described above, a schedule and a loading table for one business day for one vehicle are created, but the units for creating the schedule and loading table may be arbitrarily selected. When one vehicle is used by one person in charge of delivery, the schedule and loading list may be created for each person in charge of delivery instead of for each vehicle.

Next, the configuration of the screen in one example of this embodiment will be described. FIG. 5 is a diagram showing the configuration of the menu screen W1 in one example of this embodiment. The menu screen W1 is a screen displayed first on the display device of the mobile terminal 600 in one example of the present embodiment, and by selecting a button displayed on the menu screen W1, transitions to each screen described later. be able to. As shown in FIG. 5, the menu screen W1 in one example of the present embodiment includes a plan map button W11, a parking lot candidate button W12, a parking lot registration button W13, and a vehicle movement candidate button W14.

FIG. 6 is a diagram showing the configuration of the schedule map screen W2 in one example of this embodiment. When the plan map button W11 is selected on the menu screen W1, the plan map screen W2 is displayed on the display device of the portable terminal 600 by the plan map display unit 205 of the work support device 200. FIG. The schedule map screen W2 is a screen that displays the aforementioned schedule and the visit destinations of the main and subtasks that are included in the schedule on a map. As shown in FIG. and a map area W22.

The schedule list area W21 is an area for displaying the schedule created by the schedule creation unit 23 described above. The schedule area W21 displays a schedule W21d including a scheduled date W21a, a customer name W21b, and an address W21c in ascending order of the scheduled date W21a. Note that one schedule W21d is information corresponding to each row of the schedule T200.

The map area W22 is an area for displaying a map of a range including the address W21c displayed in the schedule list area W21. In the map area W22 in the example of the present embodiment, a visit destination W22b scheduled for the main work and a visit destination W22c scheduled for the sub-work are superimposed on the map W22a.

The visit destination W22b in the schedule of the main work and the visit destination W22c in the schedule of the sub-task are indications showing the visit destinations included in the schedules of the main work and the sub-task, respectively. As described above, in one example of the present embodiment, each line of the schedule table T200 includes the customer name T203 and the address T204, and the building or other section indicating the residence indicated by the address T204 is the main business. or sub-businesses are superimposed on the map by being colored or shaded.

In one example of the present embodiment, the schedule created by the schedule creation unit 203 is displayed as a list in the schedule list area W21 of the schedule display screen W2, and in addition, displayed superimposed on the map W22a in the map area W22. allows you to visually understand the geographic location of your visit.

FIG. 7 is a diagram showing the configuration of a parking lot candidate screen W3 in one example of the present embodiment. When the parking lot candidate button W12 is selected on the menu screen W1, the parking lot candidate screen W3 is displayed on the display device of the portable terminal 600 by the parking lot candidate display unit 206 of the work support device 200. FIG. The parking lot candidate screen W3 is a screen for displaying parking lot candidates for parking the vehicle when visiting the customer based on the aforementioned schedule. As shown in FIG. It has a region W32.

The parking lot list area W31 is an area for displaying a list of parking lot candidates existing on the map displayed in the map area W32, and a parking lot name W31b and an address W31c are displayed for each parking lot W31a. The parking lot W31a is information corresponding to a parking lot candidate W32d in a map area W32, which will be described later. When one parking lot W31a is selected, the selection of the corresponding parking lot candidate W32d is emphasized by color or hatching. Is displayed.

In the map area W32, a visit destination W32b scheduled for the main work, a visit destination W32c scheduled for the secondary work, and a parking lot candidate W32d are superimposed on the map W32a. Visited destinations W32b and W32c are displays indicating the visited destinations of each schedule in the schedule created by the schedule creation unit 203, similarly to the schedule display screen W2 described above. This is information that the parking lot candidate display unit 206 retrieves and displays stored information about parking lots. Each of the parking lot candidates W32d is information corresponding to the parking lot W31a in the parking lot list area W31. When one parking lot candidate W32d in the residential map W32a is selected, the corresponding parking lot W31a is highlighted. , and it is displayed that the parking lot W31a is selected.

FIG. 8 is a diagram showing the configuration of the parking lot registration screen W4 in one example of the present embodiment. When the parking lot registration button W13 is selected on the menu screen W1, the parking lot registration screen W4 is displayed on the display device of the mobile terminal 600 by the parking lot registration unit 207 of the business support device 200. FIG. The parking lot registration screen W4 is a screen for registering parking lots in the aforementioned parking lot database 211, and as shown in FIG. 8, has a parking lot information input area W41 and a map area W42.

The parking lot information input area W41 is an area in which a form for inputting information about the parking lot to be registered is displayed. A form W41d, a parking available check box W41e, a mobile sales available check box W41f, a notes input form W41g, and a registration button W41h are displayed. When an arbitrary position on the map W42a of the map area W42, which will be described later, is selected, the address corresponding to the selected position is displayed in the address W41a. When the registration button W41h is pressed, parking lot information based on the address and the input or selected information is registered in the parking lot database 211 by the parking lot registration unit 207 of the business management device 200. FIG. The parking lot information registered in the parking lot database 211 is displayed as parking lot candidates on the aforementioned parking lot candidate screen W3.

In the map area W42, a visit destination W42b scheduled for the main business, a visit destination W42c scheduled for the sub-business, and a registered parking lot W42d are superimposed on the map W42a. Visited destinations W42b and W42c are displays showing the visited destinations of each schedule in the schedule created by the schedule creation unit 203, similarly to the schedule display screen W2 described above. The parking lot candidate display unit 206 retrieves and displays information related to parking lots stored in . When an arbitrary position on the map W42a in the map area W42 is selected, the address corresponding to the selected position is displayed in the address W41a. In one example of this embodiment, since it is possible to search for a parking lot that exists in the vicinity of the visiting customer on the parking lot candidate screen W3, it is possible to eliminate the need to search for a parking lot after arriving in the vicinity of the customer's visit, etc., thereby efficiently performing operations. can be carried out. In addition, if a place that can be used as a parking lot is found while moving, the parking lot can be registered at any time on the parking lot registration screen W4, so that the next visit or the visit by another person in charge can be done more efficiently. can be carried out.

FIG. 9 is a diagram showing the configuration of the sub-business settlement screen W5 in one example of this embodiment. On the schedule display screen W2 described above, the schedule of the sub-work is displayed in the schedule list area W21 and the map area W22. The secondary business settlement screen W5 is displayed on the display device of the mobile terminal 600 by the secondary business settlement unit 208 . As shown in FIG. 9, the sub-business settlement screen W5 has a sub-business schedule list area W51 and a settlement information area W52.

The sub-work schedule list area W51 is an area for extracting and displaying sub-task schedules from the main and sub-task schedules included in the above schedule. , an address W51c, and a product W51d are displayed.

The settlement information area W52 displays information regarding the settlement of the order when an order for a product is received through a side business in one example of the present embodiment, ie, walk-in sales to an existing customer. The payment information area W52 displays customer information W52a, product information W52b, payment information W52c, and a confirmation button W52d. Information indicating the order is registered in the order database 500 by the sub-business settlement unit 208 of the support device 200 based on the above contents.

In one example of the present embodiment, walk-in sales to existing customers is a secondary business, and the above-mentioned schedule creation unit 203 creates a schedule including the schedule of the secondary business. In addition, a plurality of tasks may be set as subtasks. For example, if a walk-in sales to a customer included in the schedule in advance fails, even if the product expected to be sold to the customer is sold to another customer not included in the schedule. good. In this case, the other customer may be an existing customer or a new customer, and a screen for registering the new customer in the customer database 300 may be provided when performing walk-in sales to the new customer. can be In addition, in order to carry out walk-in sales to customers not included in the schedule, a screen displaying prospective customers and products for walk-in sales based on the past sales history is displayed on a residential map centering on the portable terminal 600. You may make it provide. In this case, the sub-business schedule acquiring unit 202 changes the conditions for acquiring the sub-business schedule, and sells to existing customers within a predetermined distance or travel time range centering on the mobile terminal 600. A candidate for the secondary business may be to obtain promising products from the past order history, load them on the vehicle in advance, and carry out mobile sales at an arbitrary parking lot.

FIG. 10 is a diagram showing the configuration of the vehicle movement destination candidate screen W6 in one example of the present embodiment. When the vehicle destination candidate button W14 is selected on the menu screen W1, the vehicle destination candidate display unit 209 of the work support device 200 displays a vehicle destination candidate screen W6 on the display device of the portable terminal 600. FIG. As mentioned above, in one example of this embodiment, two callers in one vehicle are used to visit each customer. The vehicle destination candidate screen W6 is a screen that displays candidates to which another visiting person in charge moves the vehicle when one visiting person in charge leaves the vehicle. As shown in FIG. W61 and a map area W62.

The destination candidate area W61 is an area for displaying a list of parking lots that are candidates for the destination of the vehicle, and a list of destination candidates W61c consisting of a parking lot name W61a and an address W61b is displayed. The destination candidates W<b>61 c are acquired from the parking lot database 211 by the parking lot destination candidate display unit 209 of the business support device 200 . When one destination candidate W61c is selected, the fact that the corresponding parking lot W62c in the map area W62, which will be described later, is selected is highlighted by color or hatching.

The map area W62 includes a residential map W62a, a visiting destination W62b for the main work schedule, a visiting destination W62c for the sub-work schedule, a parking lot W62d, a position W62e of one visiting person in charge, and another visiting person in charge. position W62f is superimposed and displayed. Visited destinations W62b and W62c are displays showing the visited destinations of each schedule in the schedule created by the schedule creation unit 203, similarly to the schedule display screen W2 described above. This is information that the vehicle movement destination candidate display unit 209 searches for and displays information about the parking lot. In addition, positions W62e and W62f are the positions of the mobile terminals 600 possessed by two persons in charge of visiting who use vehicles for business, respectively, and are the positions acquired by the GPS or other position acquiring device of the mobile terminals 600. . Each parking lot W62d is information corresponding to the destination candidate W61a of the destination candidate area W61 described above. When one parking lot W62d on the map W62a is selected, the corresponding parking lot W61c is highlighted and displayed. It is displayed that the parking lot W61c is selected.

As described above, in one example of the present embodiment, one vehicle is used by two visiting personnel to visit a customer. By moving the vehicle according to the location, it is possible to reduce the burden of moving the person in charge of the visit, and to carry out the work efficiently.

An example of the present embodiment has been described above. In addition, embodiment of this invention is not restricted above. For example, in one example of this embodiment, the schedule of the main business and the sub-business is obtained from the customer database 300, the product database 400 and the order database 500, but instead of the above databases, the main business and/or the sub-business The necessary information may be acquired from another information system that manages the information of the . In one example of this embodiment, both the main business and the sub-business are business of delivering products to customers. The material used for the proposal may be considered as a shipment.

Further, in one example of the present embodiment, the vehicle destination candidate screen W6 is configured to display parking lots as destination candidates for the vehicle. According to the instruction from the portable terminal 600 possessed by the vehicle, the vehicle may be caused to travel independently and move to the destination parking lot. In one example of the present embodiment, a schedule and a loading list are created before or at the start of work. may be provided with a schedule update unit that updates the . In this case, the schedule may be updated at a predetermined time such as lunch break time. is already scheduled, the schedule for the sub-task may be deleted and replaced by the schedule for the main task. Further, as described above, when mobile sales are carried out as a secondary business, the products loaded on the vehicle for the purpose of carrying out the mobile sales may be handled as additional products in the business. In one example of this embodiment, the main business is the delivery of the ordered products, and the secondary business is a walk-in sales business for existing customers near the delivery destination in the main business. By adding the product to the schedule, the goods for the mobile sales are loaded on the vehicle, so that it becomes easier to cope with the change of the schedule, etc., and the business can be carried out more efficiently.

Other specific configurations are not limited to the examples of this embodiment, and various modifications are possible without departing from the scope of the present invention.

100 business support system 200 business support device
201 Main work schedule acquisition unit 202 Sub-work schedule acquisition unit 203 Schedule creation unit 204 Loading table creation unit 205 Schedule map creation unit 206 Parking lot candidate display unit 207 Parking lot registration unit 208 Sub-work settlement unit 209 Vehicle destination candidate display unit 210 map acquisition unit 211 parking lot database 300 customer database 400 product database 500 order database 600 mobile terminal 700 network

Claims (7)

A work support device for creating a schedule and a loading list for work to visit customers using a vehicle,
The business includes a main business and one or more sub-businesses,
a main work schedule acquisition unit that acquires the schedule of the main work;
a sub-work schedule acquisition unit that acquires the schedule of the sub-work that can be executed between the schedules of the main work;
a schedule creation unit that creates the schedule including the schedule of the main work and the schedule of the sub-work;
a loading table creation unit that creates the loading table for the vehicle based on the created schedule;
a schedule map display unit for superimposing and displaying information indicating visiting destinations included in the schedule on a map;
A business support device comprising: 2. The work according to claim 1, wherein the work support device further comprises a parking lot candidate display unit that superimposes and displays information indicating parking lot candidates for the vehicle on the map based on the visited destination. support equipment. 3. The business support device according to claim 2, further comprising a parking lot registration unit for registering information about the parking lot. 4. The business support device according to any one of claims 1 to 3, further comprising a sub-business settlement unit for registering information relating to settlement of said sub-business. The work support device further includes a vehicle destination candidate display unit that superimposes information indicating a candidate parking lot to which the vehicle is to move on the map based on the position of the person in charge of the visit who makes the visit. 5. The business support device according to any one of claims 1 to 4, characterized by: 2. The work support device further comprises a schedule updating unit for updating the schedule by adding a schedule of the main task that can be executed during the work to the schedule. 6. The business support device according to any one of 1 to 5. A program that causes a computer to function as the business support device according to any one of claims 1 to 6.

Images