JP2023093247A - Security transportation business management system, work object device, security transportation business management method, and security transportation business management program - Google Patents

Abstract

To provide a security transportation business management system, a work object device, a security transportation business management method, and a security transportation business management program that suppress occurrence of a security transportation work mistake and perform security transportation work appropriately.SOLUTION: In a work object device 200, a security transport plan storage unit 201 stores security transport work information including authentication information of a security transporter P and a plurality of individual security transport work performed by the security transporter P at a store where an own device is arranged. An authentication unit 203 acquires personal identification information for authenticating the security transporter P, and compares the personal identification information with the authentication information to perform authentication. A security transportation work management unit 202 permits, when the authentication by the authentication unit 203 is successful, the security transporter P to perform each individual security transportation work and notifies, when all the individual security transportation operations included in the security transportation work information are completed, the security transporter P of completion of the security transportation work.SELECTED DRAWING: Figure 5

Description

The present invention relates to a security transportation business management system, a work target device, a security transportation business management method, and a security transportation business management program.

Currently, services such as collection and replenishment of cash to deposit/withdrawal machines, ATMs, etc., and collection of marketable securities are carried out by security transport companies. The work of safely transporting important items such as cash and securities from one designated place to another is called security transport. In Japan, a major transportation company is a major company in the security transport business, and is commissioned by financial institutions such as banks to collect and replenish ATM cash.

The security transportation company prepares a list of stores to be patroled every day and for each security transportation vehicle, and distributes the list to the security transportation personnel who actually carry out the security transportation work. Here, the security transportation work refers to the work performed individually such as moving to the store, operating and transporting the target machine, and the security transportation business refers to a series of operations that summarize the individual security transportation work. After receiving the list, the police transporter patrols a plurality of stores with one security transport vehicle according to the list, and carries out the security transport work at each store.

Generally, the structures of devices targeted for security transportation work differ from model to model. For example, in ATMs and deposit/withdrawal machines, the types of cassettes for storing cash are often different for each model. In addition, there are many types of work such as gift certificate collection, unfit bill collection, cash replenishment, and cash collection in the security transportation work performed at the store.

Here, the following various techniques have been proposed as techniques related to the security transport service. For example, there is a technology that transmits transportation plan information to a terminal, compares the identification information of each customer store with the information of the target store included in the transportation plan, and notifies the user if the information is different. In addition, there is a technique in which a security transportation plan including information on cards to be collected and information on enclosed money is updated in a database located in an operation management center, and each ATM refers to the database to support security transportation operations. There is also a technology that allows an automatic reader to read a card and unlock the front panel when the read card belongs to a maintenance staff member. There is also a technique of comparing the position of the maintenance terminal with the work position in the work schedule data, and transmitting a maintenance program to the terminal if authentication is successful.

Japanese Patent Application Laid-Open No. 2021-12670 JP 2012-168657 A JP 2016-95674 A JP-A-2007-58303

However, in the security transportation business, since one security transportation vehicle visits a plurality of stores, there is a risk that various errors in the security transportation work described below may occur. First, in situations where it is easy to misidentify a store as a target of security transport work, such as stores with similar store names or affiliated stores in the vicinity, the security transport staff will select stores that are not scheduled to carry out security transport work. It is a mistake called wrong entry, such as entering and carrying out security transportation work. In addition, since the security transportation work carried out by the security transportation staff is diverse, there is a mistake called work omission that leaves the store without part of the security transportation work at the store that is the target of the security transportation work. In this way, simply implementing the security transportation service may cause various errors in the security transportation work, making it difficult to properly implement the security transportation service.

In addition, it is difficult to deal with mistakes such as work omissions with the technology that compares the identification information of each customer store with the information of the store subject to security transportation included in the transportation plan and notifies the difference if it is different. . In addition, it is difficult to deal with mistakes such as entering the store by mistake and omission of work with the technology that ATM supports the security transportation work based on the database, the technology that unlocks based on authentication, and the technology that downloads the program. .

The disclosed technology has been made in view of the above, and includes a security transportation business management system, a work target device, a security transportation business management method, and a security transportation business management program that suppresses the occurrence of security transportation work mistakes and appropriately performs security transportation business. intended to provide

In one aspect of the security transportation business management method and the security transportation business management program disclosed in the present application, the security transportation business management system includes a plurality of operation target devices arranged in each of a plurality of stores that are targets of security transportation work performed by security transportation personnel. have The work target device includes the following units. A second storage unit stores the authentication information of the guard and the guard work information including a plurality of individual guard tasks to be performed by the guard at the store where the device is located. The authentication unit acquires personal identification information for authenticating the security guard, compares the personal identification information with the authentication information, and performs authentication. When the authentication by the authentication unit is successful, the security transport work management unit permits the security transport worker to perform each individual security transport work and causes each individual security transport work to be performed, and all of the security transport work information included in the security transport work information. When the individual security transport work is completed, the security transporter is notified of the completion of the security transport work.

In one aspect, the present invention can suppress the occurrence of security transportation work mistakes and appropriately carry out security transportation work.

FIG. 1 is a system configuration diagram of the security transportation business management system according to the first embodiment. FIG. 2 is a block diagram of the security transportation business management server. FIG. 3 is a diagram showing an example of a security transport plan. FIG. 4 is a block diagram of a mobile terminal device. FIG. 5 is a block diagram of the work target device. FIG. 6 is a diagram showing an example of an initial screen of the security transportation work screen. FIG. 7 is a diagram showing an example of the security transport work screen when the individual security transport work is completed. FIG. 8 is a diagram illustrating an example of a security transport work screen when the security transport work is completed according to the first embodiment. FIG. 9 is a sequence diagram of the security transportation business management process by the security transportation business management system according to the first embodiment. FIG. 10 is a system configuration diagram of the security transportation business management system according to the second embodiment. FIG. 11 is a diagram illustrating an example of a security transport work screen when the security transport work is completed according to the second embodiment. FIG. 12 is a sequence diagram of the security transportation business management process by the security transportation business management system according to the second embodiment. FIG. 13 is a hardware configuration diagram of a computer.

Hereinafter, embodiments of the security transportation business management system, the work target device, the security transportation business management method, and the security transportation business management program disclosed in the present application will be described in detail based on the drawings. It should be noted that the security transportation business management system, work target device, security transportation business management method, and security transportation business management program disclosed in the present application are not limited to the following embodiments.

FIG. 1 is a system configuration diagram of the security transportation business management system according to the first embodiment. As shown in FIG. 1, in the security transportation business management system 1, a security transportation business management server 100, a portable terminal device 150, and a work target device 200 are arranged.

The security delivery business management server 100 and the portable terminal device 150 are devices owned by the security delivery company 10 . The security transportation business management server 100 is arranged at the facility of the security transportation company 10, for example. Also, the mobile terminal device 150 is carried by the security guard P. Then, the police transporter P uses the police transport vehicle C to patrol the stores 21 to 23 as indicated by the one-dot chain line arrows, and perform the guard transport work.

Stores 21 to 23 are customer facilities for which the security transport company 10 is in charge of the security transport business. A work target device 200 such as a cash machine is arranged in the store 21 . Also, although not shown, the work target devices 200 are similarly arranged in the stores 22 and 23 as well. Stores 21 to 23 shown in FIG. 1 are targets for security transport work in one patrol, and security transport company 10 is also in charge of facilities of other customers (not shown). In one round of patrol, a determined police transporter P uses one police transport vehicle C to visit each store 21-23. In the shops 21 to 23, since security transport work is performed by security transport personnel P on similar work target devices 200 held by each of the shops 21 to 23, in the following description, the shops 21 to 23 will be referred to as "store 20" unless they are distinguished from each other. .

Next, details of the security transportation business management server 100 will be described. FIG. 2 is a block diagram of the security transportation business management server. As shown in FIG. 2 , the security transportation business management server 100 has a security transportation plan storage unit 101 and a security transportation plan transmission unit 102 .

The security transportation plan storage unit 101 receives information on the security transportation plan 110 as shown in FIG. FIG. 3 is a diagram showing an example of a security transport plan. Then, the security transportation plan storage unit 101 stores the acquired security transportation plan 110 .

For example, as shown in FIG. 3, the security transportation plan 110 is registered with information of each store 20 targeted for security transportation work in one patrol. The information of each store 20 includes identification information such as the name of the store 20 and GPS information, which is store location information indicating the location of each store 20 . Here, the identification information of the stores 20 is registered in the security transport plan 110 in order of patrol from the beginning.

In addition, in the security transport plan 110, information of the security transport personnel P who carries out the security transport work is registered. In the security guard P information, identification information such as the security guard P's name and ID (Identifier) as well as authentication information for authenticating the security guard P such as biometric authentication information are registered. The authentication information may be a QR (Quick Response) code (registered trademark), a one-time password, etc., or information for MFA (Multi Factor Authentication) authentication that combines other passwords. There may be.

Further, in the security transportation plan 110, the date of security transportation and the type of individual security transportation work to be performed at each store 20 are registered. In each store 20, the security transportation work including the individual security transportation work specified in the security transportation plan 110 is carried out. For example, in the security transportation plan 110 of FIG. 3, cassette removal, cash replenishment, gift certificate collection, and unfit bill collection are registered as target individual security transportation operations. In addition to these, other types of individual security transportation work may be registered in the security transportation plan 110 . The types of individual security transportation work circled in the security transportation plan 110 of FIG.

Returning to FIG. 2, the description continues. The security transportation plan transmission unit 102 acquires the security transportation plan 110 from the security transportation plan storage unit 101 . Then, the security transportation plan transmission unit 102 transmits the security transportation plan 110 to the work target device 200 arranged in each store 20 registered in the security transportation plan 110 and the portable terminal device 150 possessed by the security transportation officer P registered in the security transportation plan 110. to send.

Next, details of the mobile terminal device 150 will be described. FIG. 4 is a block diagram of a mobile terminal device. As shown in FIG. 4, the portable terminal device 150 has a security transportation plan storage unit 151, a GPS information acquisition unit 152, a security transportation work management unit 153, a shop confirmation unit 154, and a display unit 155.

The security transportation plan storage unit 151 receives the security transportation plan 110 transmitted from the security transportation business management server 100 . The security transportation plan storage unit 151 stores the security transportation plan 110 .

The display unit 155 has a display device such as a liquid crystal display. The display unit 155 causes the display device to display the screen instructed by the security transportation work management unit 153 and the shop confirmation unit 154 .

The GPS information acquisition unit 152 acquires GPS information indicating the position of the mobile terminal device 150 from GPS satellites. Then, GPS information acquisition section 152 outputs the acquired GPS information to store confirmation section 154 .

The security transportation work management unit 153 acquires the security transportation plan 110 stored in the security transportation plan storage unit 151 when starting the security transportation work. Then, the security transportation work management unit 153 acquires the information of the first store 20 among the stores 20 registered in the security transportation plan 110 as the target store 20 for the security transportation work. Then, the guard work management unit 153 causes the display unit 155 to display the acquired information of the store 20 . The police transporter P confirms the information of the store 20 targeted for the security transport work displayed on the display unit 155, and uses the security transport vehicle C to head to the store 20 shown on the screen first.

Further, when the security transportation work at the store 20 targeted for the security transportation work is all completed, the security transportation work management unit 153 receives a notification of the completion of the security transportation work from the work target device 200 . Then, the security transportation work management unit 153 extracts stores 20 registered in the security transportation plan 110 that have not yet completed the security transportation work. For example, the security transportation work management unit 153 extracts stores 20 other than the stores 20 already notified to the security transportation worker P as targets of the security transportation work as stores 20 for which the security transportation work has not been completed. Then, the security transportation work management unit 153 sets the leading store 20 among the extracted stores 20 as the next security transportation target store 20 in the patrol order. After that, the security transportation work management unit 153 causes the display unit 155 to display the information of the store 20 that is the target of the next security transportation operation. The police transporter P confirms the information of the store 20 to be subjected to the next security transport work displayed on the display unit 155, and uses the security transport vehicle C to go to the store 20 shown on the screen.

The store confirmation unit 154 acquires the GPS information of the location where the mobile terminal device 150 is located from the GPS information acquisition unit 152 . In addition, the store confirmation unit 154 refers to the security transportation plan 110 stored in the security transportation plan storage unit 151 when the security transportation worker P who possesses the mobile terminal device 150 enters the store 20 subject to the security transportation operation. GPS information indicating the location of the target store 20 is obtained. Then, the store confirmation unit 154 compares the GPS information acquired from the GPS information acquisition unit 152 and the GPS information acquired from the security transport plan 110, and determines the location of the store 20 where the security transporter P enters. It is determined whether or not it is an erroneous entry depending on whether or not it matches the position of . Then, the store confirmation unit 154 causes the display unit 155 to display an alert when the customer enters the store by mistake.

Next, details of the work target device 200 will be described. The work target device 200 is, for example, a cash machine such as a deposit/withdrawal machine or an ATM. Further, the work target device 200 may be a device that handles gift certificates, securities, and the like instead of handling cash.

FIG. 5 is a block diagram of the work target device. The work target device 200 has a security transport plan storage unit 201, a security transport work management unit 202, an authentication unit 203, an input/output unit 204, and a business processing mechanism 205, as shown in FIG.

The work processing mechanism 205 is a mechanism for executing normal work of the work target device 200 . For example, if the business processing mechanism 205 is a cash machine, it performs various processes such as cash transfer, cash payment, card processing, and receipt issuance. The business processing mechanism 205 is subject to the security transport work performed by the security transporter P. For example, security guard P performs security transport work such as exchanging cash cassettes of business processing mechanism 205, replenishing cash to business processing mechanism 205, collecting gift certificates, and collecting unfit bills.

The security transportation plan storage unit 201 receives the security transportation plan 110 transmitted from the security transportation business management server 100 . The security transportation plan storage unit 201 stores the security transportation plan 110 .

The input/output unit 204 has a display device that the guard P refers to and an input device for the guard P to input information. The input/output unit 204 is, for example, a touch panel.

The security transportation work management unit 202 refers to the security transportation plan 110 stored in the security transportation plan storage unit 201 and acquires the information of the store 20 where the own device is located from among the stores 20 registered in the security transportation plan 110 . Then, the security transportation work management unit 202 instructs the authentication unit 203 to authenticate the security transportation worker P who carries out the security transportation work at the store 20 where the device is arranged. After that, the guard work management unit 202 receives the authentication result from the authentication unit 203 .

If the security transporter P's authentication fails, the security transport work management unit 202 waits for the security transporter's P authentication. At this time, the guard work management unit 202 may send an alert indicating authentication failure to the portable terminal device 150 of the guard guard whose authentication has failed, thereby providing notification of the wrong entry. On the other hand, if the security transporter P is successfully authenticated, the security transport management unit 202 causes the input/output unit 204 to display the security transport work screen 210 shown in FIG. FIG. 6 is a diagram showing an example of an initial screen of the security transportation work screen.

As shown in FIG. 6, work information 220 and execution information 230 of individual guard work, which is individual guard work for each type, are displayed on the work target device 200 according to the present embodiment. . The security transportation work management unit 202 confirms the information of the target security transportation work in the store 20 where the own device registered in the security transportation plan 110 is arranged, and specifies the individual security transportation work that needs to be performed.

Then, the security transport work management unit 202 grays out the work information 221, which is the work information 220 of the individual security transport work that does not need to be performed, on the security transport work screen 210, and sets it to be unselectable. In addition, the security transport work management unit 202 displays that the work is unnecessary as the work information 230 corresponding to the work information 221 of the individual security transport work that does not need to be performed on the security transport work screen 210 .

In addition, the security transportation work management unit 202 displays the individual security transportation work as work information 220 of the individual security transportation work to be performed on the security transportation work screen 210 in a selectable manner as shown in work information 222, for example. In addition, the security transport work management unit 202 displays information indicating whether the work has been performed or not as work information 230 corresponding to the work information 222 of the individual security transport work to be performed on the security transport work screen 210 .

With the security transportation work screen 210 displayed, the security transportation work management unit 202 assigns each security transportation target mechanism of the work processing mechanism 205 used in each individual security transportation work to the security transportation target mechanism of the unselected individual security transportation work. locks in advance and prohibits access.

Thereafter, the security transport work management unit 202 receives from the input/output unit 204 an input of any individual security transport work selected from the work information 220 by the security transport operator P who refers to the security transport work screen 210 . Then, the security transport work management unit 202 unlocks the security transport target mechanism used in the selected individual security transport work and enables the security transport worker P to access, thereby permitting the security transport worker P to perform the security transport work. do.

After permitting access to the security transport target mechanism, the security transport work management unit 202 grays out the work information 223 indicating the selected individual security transport work on the security transport work screen 210 as shown in FIG. 7, and displays the corresponding work information 231. Switch to work completed. FIG. 7 is a diagram showing an example of the security transport work screen when the individual security transport work is completed.

Here, it is determined that the individual security transportation work has been completed when the individual security transportation work is selected. For example, when the selected individual security transport work is performed and the work is completed after access to the security transport target mechanism is permitted, the security transport work management unit 202 grays out the work information 223 indicating the individual security transport work that has been performed, The display of the corresponding work information 231 may be switched to work completed. Here, as a method of judging whether or not the individual security transportation work has been completed, the security transportation work management unit 202 checks the operation of the security transportation target mechanism used in the individual security transportation work such as removal and attachment of the cassette, and automatically determines. may In addition, the security transport work management unit 202 may receive an input from the input/output unit 204 of the notification of the end of the individual security transport work from the security transporter P, thereby determining the end of the individual security transport work.

After the selected individual security transportation work is completed, the security transportation work management unit 202 determines whether or not all individual security transportation work that needs to be performed has been completed. If there are still unexecuted individual security transport tasks that need to be performed, the security transport work management unit 202 grays out the work information 220 of the selected individual security transport work and performs the security transport with the execution information 230 completed. The work screen 210 is kept displayed on the input/output unit 204 and waits.

On the other hand, when all the individual security transport work to be carried out is completed, the security transport work management unit 202 displays a notification of the completion of the security transport work on the security transport work screen 210 displayed by the input/output unit 204, as shown in FIG. Let FIG. 8 is a diagram illustrating an example of a security transport work screen when the security transport work is completed according to the first embodiment. For example, as shown in FIG. 8, the security transportation work management unit 202 causes the security transportation work screen 210 displayed by the input/output unit 204 to display a message 250 saying "The security transportation work has been completed." In addition, the security transport work management unit 202 transmits a notification of completion of the security transport work to the mobile terminal device 150 .

The authentication unit 203 acquires personal identification information for authenticating the guard P. In this embodiment, the authentication unit 203 has a mechanism for acquiring biometric information such as a fingerprint acquiring mechanism and a vein information acquiring mechanism as personal identification information. The authentication unit 203 receives an instruction to authenticate the security transporter P from the security transport work management unit 202 . Then, the authentication unit 203 acquires the biometric authentication information of the security guard P from the mechanism that acquires biometric information. Next, the authentication unit 203 acquires the biometric authentication information of the security transporter P who carries out the security transport work at the store from the security transport plan 110 stored in the security transport plan storage unit 201 . Then, the authentication unit 203 performs authentication by comparing the biometric authentication information acquired from the mechanism that acquires biometric information and the biometric authentication information of the security transporter P acquired from the security transport plan 110 . After that, the authentication unit 203 notifies the security transportation work management unit 202 of the success or failure of the security transportation worker P authentication.

Here, in this embodiment, the authentication unit 203 performs biometric authentication, but the authentication method is not limited to this. For example, the authentication unit 203 may perform authentication using other identity verification information such as a QR code (registered trademark) or a one-time password, or MFA authentication combining other identity verification information. may be performed.

FIG. 9 is a sequence diagram of the security transportation business management process by the security transportation business management system according to the first embodiment. Next, with reference to FIG. 9, the flow of security transportation business management processing by the security transportation business management system 1 according to the present embodiment will be described. Arrows connecting devices represent transmission and reception of data.

The security transportation plan storage unit 101 of the security transportation business management server 100 acquires and stores the security transportation plan 110 from the management terminal device 400 (step S1). The security transportation plan transmission unit 102 acquires the security transportation plan 110 from the security transportation plan storage unit 101, and the mobile terminal device 150 possessed by the security transportation worker P who carries out the security transportation work and the security transportation work targets registered in the security transportation plan 110. The security transportation plan 110 is transmitted to the store 20 (step S2). The security transportation plan storage unit 151 of the mobile terminal device 150 receives and stores the security transportation plan 110 transmitted from the security transportation business management server 100 . Also, the security transportation plan storage unit 201 of each store 20 subject to the security transportation work receives and stores the security transportation plan 110 transmitted from the security transportation business management server 100 .

The security transportation work management unit 153 of the mobile terminal device 150 acquires the information of the store 20 subject to the security transportation work from the security transportation plan 110 stored in the security transportation plan storage unit 151, and displays it on the display unit 155 (step S3).

As the guard P moves according to the information of the security transport target store 20 displayed on the display unit 155, the portable terminal device 150 possessed by the security guard P moves to the guard transport target store 20 (step S4).

When security guard P enters store 20 , store confirmation unit 154 acquires GPS information indicating the current position of portable terminal device 150 from GPS information acquisition unit 152 . In addition, the store confirmation unit 154 acquires GPS information indicating the location of the store 20 to be subjected to the security transportation work registered in the security transportation plan 110 stored in the security transportation plan storage unit 151 . Then, the store confirmation unit 154 compares the GPS information acquired from the GPS information acquisition unit 152 and the GPS information acquired from the security transportation plan 110 to confirm the store (step S5). Then, the store confirmation unit 154 determines whether or not the guard P has entered the correct store 20, that is, whether or not the store 20 has been entered by mistake (step S6).

If the customer has entered the store by mistake (No at step S6), the store confirmation unit 154 causes the display unit 155 to display a screen for displaying an alert notifying of the store entry by mistake to notify the alert (step S7). Security guard P confirms the information of the store 20 subject to the security transport work and moves to the correct store 20, so that the portable terminal device 150 returns to step S4.

On the other hand, if the security guard P has entered the correct store 20 (step S6: affirmative), the portable terminal device 150 waits until receiving the security guard work completion notification in step S17.

Security guard P uses the biometric information input mechanism provided in authentication unit 203 of work target device 200 to input his own biometric information to work target device 200 . The authentication unit 203 performs authentication by comparing the input biometric authentication and biometric information of the security transporter P registered in the security transport plan 110 stored in the security transport plan storage unit 201 (step S8). Then, the authentication unit 203 determines whether or not the security guard P has been successfully authenticated (step S9). If the authentication fails (step S9: No), the security transport work management unit 202 receives a notification of authentication failure from the authentication unit 203. FIG. Then, the security transportation work management unit 202 displays an authentication failure notification screen on the input/output unit 204 to notify an alert (step S10). After that, the work target device 200 returns to step S8.

On the other hand, if the authentication is successful (step S9: affirmative), the security transportation work management unit 202 causes the input/output unit 204 to display the security transportation work screen 210 (step S11).

Next, the security transport work management unit 202 receives information on the individual security transport work selected by the security transport operator P from the input/output unit 204 (step S12).

The security transport management unit 202 unlocks the security transport target mechanism used in the selected individual security transport work so that the security transport operator P can access it, thereby permitting execution of the individual security transport work (step S13).

Thereafter, the business processing mechanism 205 receives execution of the permitted individual security transport work from the security transporter P (step S14).

Then, when the individual security transportation work is completed, the security transportation work management unit 202 receives from the input/output unit 204 the notification of the completion of the individual security transportation work input from the security transportation worker P (step S15).

Next, the security transportation work management unit 202 determines whether or not all the individual security transportation work has been performed and the security transportation work has been completed (step S16). If unexecuted individual security transport work remains (step S16: No), the work target device 200 returns to step S12.

On the other hand, if the security transport work is completed (step S16: affirmative), the security transport management unit 202 causes the input/output unit 204 to display the completion of the security transport work on the security transport work screen 210. FIG. Further, the security transport work management unit 202 transmits a notification of completion of the security transport work to the mobile terminal device 150 (step S17).

The security transport work management unit 153 of the mobile terminal device 150 receives the notification of the completion of the security transport work from the work target device 200 . Then, the security transportation work management unit 153 extracts the next security transportation target store 20 from the security transportation plan 110, and causes the display unit 155 to display the information of the extracted store 20 (step S18). Security guard P carrying mobile terminal device 150 moves based on the information displayed on display unit 155, so that mobile terminal device 150 moves to the next store 20 subject to security transport work (step S19).

As described above, in the security transportation business management system according to the present embodiment, the portable terminal device possessed by the security transportation staff uses the security transportation plan to detect the occurrence of an unauthorized store entry and send an alert. In addition, the work target device to be the target of the security transportation work uses the security transportation plan to authenticate the security transportation staff, limit the implementation to the target security transportation work, and furthermore, after all the target security transportation work is completed, Notify the completion of the security transportation work. As a result, it is possible to prevent erroneous entry into the store, to prevent omissions in the security transport work, and to suppress the occurrence of security transport work mistakes to appropriately implement the security transport work.

FIG. 10 is a system configuration diagram of the security transportation business management system according to the second embodiment. As shown in FIG. 1, in the security transportation business management system 1, a security transportation business management server 100 and a work target device 200 are arranged.

The security transportation business management server 100 according to this embodiment is represented by the block diagram shown in FIG. Also, the work target device 200 according to the present embodiment is represented by the block diagram shown in FIG. In the security transport work management system 1 according to the present embodiment, the work target device 200 notifies the security transport worker P by displaying the information of the next security transport target shop 20 after the completion of the security transport work. In the following description, the description of the operation of each unit that is the same as that of the first embodiment may be omitted.

In this embodiment, the security guard P does not have to carry the mobile terminal device 150 . The police transporter P patrols each of the stores 21 to 23 using the security transport vehicle C without carrying the portable terminal device 150, and carries out the target security transport work for each of the stores 21 to 23. Also in this embodiment, the stores 21 to 23 are referred to as the "store 20" when they are not distinguished from each other. When commencing the security transport service, the security transport operator P confirms the security transport plan 110 at the security transport company 10 or the like, and obtains information on the first store 20 subject to the security transport work. Then, the guard transporter P moves to the first guard transport work target store 20 by the guard transport vehicle C, and performs guard transport work on the work target device 200 .

The work target device 200 will be described. The security transportation plan storage unit 201 receives and stores the security transportation plan 110 as in the first embodiment.

The authentication unit 203 authenticates the guard P as in the first embodiment, and notifies the guard work management unit 202 of the authentication result.

The security transportation work management unit 202 acquires the security transportation plan 110 stored in the security transportation plan storage unit 201 . Then, the guard work management unit 202 instructs the authentication unit 203 to authenticate the guard P. When the authentication succeeds, the security transportation work management unit 202 causes the input/output unit 204 to display the security transportation work screen 210 . After that, the security transport work management unit 202 permits access to the mechanism used for the individual security transport work of the business processing mechanism 205 according to the security transporter P's selection of the individual security transport work using the input/output unit 204 .

When all the individual security transportation work by the security transporter P is completed and the security transportation work is completed, the security transportation work management unit 202 extracts the stores 20 registered in the security transportation plan 110 that have not yet completed the security transportation work, and extracts the extracted stores. The first store 20 among the 20 is set as the store 20 to be subjected to the next security transportation work, and the information of the store 20 is acquired.

FIG. 11 is a diagram illustrating an example of a security transport work screen when the security transport work is completed according to the second embodiment. As shown in FIG. 11, the security transportation work management unit 202 arranges a message 251 notifying the completion of the security transportation work on the security transportation work screen 210 . At the same time, the security transportation work management unit 202 arranges on the security transportation work screen 210 a message 252 notifying the store 20 to be subjected to the next security transportation work. Then, the security transportation work management unit 202 causes the input/output unit 204 to display the security transportation work screen 210 on which the messages 251 and 252 are arranged.

The security dispatcher P confirms the security transport work screen 210 shown in FIG. 11 displayed on the input/output unit 204 after the security transport work. Then, the guard P confirms that the guard transport work is completed, and obtains the information of the store 20 to be the target of the guard transport work next. After that, the security transporter P moves to the next security transport work target store 20 shown on the security transport work screen 210 .

FIG. 12 is a sequence diagram of the security transportation business management process by the security transportation business management system according to the second embodiment. Next, with reference to FIG. 12, the flow of security transportation business management processing by the security transportation business management system 1 according to the present embodiment will be described.

The security transportation plan storage unit 101 of the security transportation business management server 100 acquires and stores the security transportation plan 110 from the management terminal device 400 (step S101). The security transportation plan transmission unit 102 acquires the security transportation plan 110 from the security transportation plan storage unit 101 and transmits the security transportation plan 110 to each store 20 registered in the security transportation plan 110 and subject to the security transportation work (step S102). The security transportation plan storage unit 201 of each store 20 subject to the security transportation work receives and stores the security transportation plan 110 transmitted from the security transportation business management server 100 .

The security guard P enters the store 20 subject to security transportation work, and uses the biometric information input mechanism provided in the authentication unit 203 of the work target device 200 to input his own biometric information to the work target device 200 . The authentication unit 203 performs authentication by comparing the input biometric authentication and biometric information of the security transporter P registered in the security transport plan 110 stored in the security transport plan storage unit 201 (step S103). The authentication unit 203 then determines whether or not the security guard P has been successfully authenticated (step S104). If the authentication fails (step S104: No), the security transport work management unit 202 receives a notification of authentication failure from the authentication unit 203. FIG. Then, the security transportation work management unit 202 causes the input/output unit 204 to display a screen for notifying of authentication failure to notify an alert (step S105). After that, the work target device 200 returns to step S103.

On the other hand, if the authentication is successful (step S104: affirmative), the security transportation work management unit 202 causes the input/output unit 204 to display the security transportation work screen 210 (step S106).

Next, the security transport work management unit 202 receives information on the individual security transport work selected by the security transport operator P from the input/output unit 204 (step S107).

The security transport management unit 202 unlocks the security transport target mechanism used in the selected individual security transport work so that the security transport operator P can access it, thereby permitting execution of the individual security transport work (step S108).

Thereafter, the business processing mechanism 205 receives execution of the permitted individual security transport work from the security transporter P (step S109).

Then, when the individual security transportation work is completed, the security transportation work management unit 202 receives from the input/output unit 204 the notification of the completion of the individual security transportation work input from the security transportation worker P (step S110).

Next, the security transportation work management unit 202 determines whether or not all the individual security transportation work has been performed and the security transportation work has been completed (step S111). If unexecuted individual security transport work remains (step S111: No), the work target device 200 returns to step S107.

On the other hand, when the security transportation work is completed (step S111: affirmative), the security transportation work management unit 202 causes the input/output unit 204 to display the completion of the security transportation work on the security transportation work screen 210 to indicate the completion of the security transportation work. Notify (step S112).

Furthermore, the security transportation work management unit 202 extracts the next security transportation target store 20 from the security transportation plan 110, and causes the input/output unit 204 to display the information of the extracted store 20 (step S113). The police transporter P moves to the next target store 20 for the security transport work in the security transport vehicle C according to the information displayed on the input/output unit 204 .

As described above, in the security transportation work management system according to the present embodiment, the security transportation work target device is limited to the security transportation work to which the security transportation staff is authenticated using the security transportation plan. enable implementation. Furthermore, after all target security transportation work is completed, the work target device displays information on the completion of the security transportation work and information on the next target store for the security transportation work, and provides it to the security transportation staff. As a result, erroneous entry into the store can be prevented, and omission of security transport work can be prevented. In particular, after the security transportation work is completed, the security transportation staff will know the store to be the next security transportation work target from the information of the next security transportation work target store provided by the work target device, so that omission of the security transportation work can be more reliably prevented. It becomes possible to

(Hardware configuration)
FIG. 13 is a hardware configuration diagram of a computer. The computer 90 has a CPU (Central Processing Unit) 91, a memory 92, a hard disk 93, and a network interface 94, as shown in FIG. CPU 91 is connected to memory 92, hard disk 93 and network interface 94 via a bus.

Memory 92 is a main storage device. For the memory 92, for example, a DRAM (Direct Random Access Memory) can be used. A hard disk 93 is an auxiliary storage device. A network interface 94 is an interface for communication between the computer 90 and an external device.

The security delivery service management server 100 is realized by the computer 90 . In that case, the hard disk 93 implements the functions of the security transport plan storage unit 101 illustrated in FIG. Further, the hard disk 93 stores various programs including programs for implementing the functions of the security transportation plan transmission unit 102 illustrated in FIG.

The network interface 94 relays communication between the security delivery service management server 100 , the management terminal device 400 , the mobile terminal device 150 and the work target device 200 .

The CPU 91 reads various programs from the hard disk 93, develops them in the memory 92, and executes them. As a result, the CPU 91 implements the functions of the security transportation plan transmission unit 102 illustrated in FIG.

The work target device 200 is implemented by adding an input/output device such as a touch panel, a mechanism for acquiring biological information, and a mechanism for executing work to the computer 90 . In that case, the input/output device is included in the input/output unit 204 illustrated in FIG. A mechanism for acquiring biometric information is included in the authentication unit 203 .

The hard disk 93 realizes the functions of the emergency transport plan storage unit 201 illustrated in FIG. Further, the hard disk 93 stores various programs, including programs for implementing the functions of the guard work management unit 202 and the authentication unit 203 illustrated in FIG.

The network interface 94 relays communication between the work target device 200 , the security delivery service management server 100 and the mobile terminal device 150 .

The CPU 91 reads various programs from the hard disk 93, develops them in the memory 92, and executes them. As a result, the CPU 91 implements the functions of the security transportation work management unit 202 and the authentication unit 203 illustrated in FIG.

The mobile terminal device 150 is realized by adding a display device such as a liquid crystal display to the computer 90 . In that case, the display device is included in the display unit 155 . The hard disk 93 implements the functions of the emergency transport plan storage unit 151 illustrated in FIG. Further, the hard disk 93 stores various programs including programs for implementing the functions of the GPS information acquisition unit 152, the security transportation work management unit 153, and the shop confirmation unit 154 illustrated in FIG.

The network interface 94 relays communication between the mobile terminal device 150 and the security delivery service management server 100 and work target device 200 .

The CPU 91 reads various programs from the hard disk 93, develops them in the memory 92, and executes them. Thereby, CPU91 implement|achieves the function of the GPS information acquisition part 152 illustrated in FIG.

1 Security transportation business management system 10 Security transportation company 20-23 Store 100 Security transportation business management server 101 Security transportation plan storage unit 102 Security transportation plan transmission unit 150 Portable terminal device 151 Security transportation plan storage unit 152 GPS information acquisition unit 153 Security transportation work management unit 154 Store confirmation unit 155 display unit 200 work target device 201 security transport plan storage unit 202 security transport work management unit 203 authentication unit 204 input/output unit 205 business processing mechanism

Claims (10)

A security transportation business management system having a plurality of work target devices arranged in each of a plurality of stores that are targets of security transportation work performed by security transportation personnel,
The work target device is
a second storage unit for storing security transport work information including authentication information of the security transport staff and a plurality of individual security transport tasks performed by the security transport staff in the store where the device is located;
an authentication unit that acquires identity verification information for authenticating the security guard, compares the identity verification information with the authentication information, and performs authentication;
When the authentication by the authentication unit is successful, the security transporter is permitted to perform each individual security transport work, and each individual security transport work is performed, and all the individual security transport work included in the security transport work information is completed. and a security transportation work management unit that notifies the security transportation worker of the completion of the security transportation work when the security transportation work is completed. The security transportation business management system further has a mobile terminal possessed by the security personnel,
The mobile terminal is
a first storage unit that stores store location information for each of the plurality of stores;
A store confirmation unit that acquires the location information of the mobile terminal, compares it with the store location information of a predetermined store among the plurality of stores, and issues a warning when the location is different. The security transportation business management system according to claim 1. The security transport work management unit notifies the portable terminal of the completion of the security transport work when all the individual security transport works included in the security transport work information are completed,
The mobile terminal receives the notification of the completion of the security transportation work, selects a store other than the predetermined store from among the plurality of stores where the security transportation work has not been performed, and notifies the security transportation staff. The security transportation business management system according to claim 2, further comprising: The security transportation business management system further includes a security transportation business management server,
The security transportation business management server acquires a security transportation plan including the authentication information, the security transportation work information, the store location information, and information on the order of visiting each of the stores, and transmits the security transportation plan to the first storage unit and the second storage unit. The first storage unit and the second storage unit store the security transportation plan transmitted from the security transportation plan transmission unit,
4. The security transportation business management system according to claim 3, wherein the notification unit selects the next store in the patrol order from the security transportation plan as a store where the security transportation work has not yet been performed. The second storage unit stores information of stores other than the store where the device is located,
When all of the individual security transportation operations included in the security transportation work information are completed, the security transportation work management unit selects a store where the security transportation work has not been performed from among the other stores and notifies the security transportation staff. The security transportation business management system according to claim 1, characterized by: The security transport work management unit locks in advance the security transport target mechanism used in each of the individual security transport work in the work target device, and locks the security transport target mechanism used in the individual security transport work designated by the security transporter. 6. The security transportation business management system according to any one of claims 1 to 5, wherein the implementation of the individual security transportation work is permitted by unlocking the mechanism. 2. The security transport work management unit displays the unexecuted individual security transport work in a selectable manner on a display device, and determines that the individual security transport work selected by the security dispatcher has been completed. 6. The security transportation business management system according to any one of 1 to 6. Authentication information of a guard transporter who carries out guard transport work for a plurality of stores including its own store where its own device is arranged, and guard transport work including a plurality of individual guard transport tasks performed by the guard transport staff at its own store a storage unit for storing information;
an authentication unit that acquires identity verification information for authenticating the security guard, compares the identity verification information with the authentication information, and performs authentication;
When the authentication by the authentication unit is successful, the security transporter is permitted to perform each individual security transport work, and each individual security transport work is performed, and all the individual security transport work included in the security transport work information is completed. and a guard work management section that notifies the guard worker of the completion of the guard transport work when the guard transport work is completed. A security transportation work management method for managing a plurality of work target devices arranged in each of a plurality of stores that are targets of security transportation work performed by security transportation personnel,
store the authentication information of the guard and the guard work information including a plurality of individual guard work performed by the guard at the store where the device is located;
Acquiring identity verification information for authenticating the security guard, comparing the identity verification information with the authentication information to perform authentication,
If the authentication is successful, permit the security transporter to perform each individual security transport work, and cause each individual security transport work to be performed;
A method for managing security transportation work, characterized in that, when all the individual security transportation operations included in the security transportation work information are completed, the operation target device is caused to execute a process of notifying the security transportation worker of the completion of the security transportation work. A security transportation business management program for managing a plurality of work target devices arranged in each of a plurality of stores that are targets of security transportation work performed by security transportation personnel,
store the authentication information of the guard and the guard work information including a plurality of individual guard work performed by the guard at the store where the device is located;
Acquiring identity verification information for authenticating the security guard, comparing the identity verification information with the authentication information to perform authentication,
If the authentication is successful, permit the security transporter to perform each individual security transport work, and cause each individual security transport work to be performed;
A computer provided in the work target device is caused to execute a process of notifying the security dispatcher of the completion of the security transport work when all the individual security transport works included in the security transport work information are completed. Security service management program.

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