JP2023093217A - Information processing system, method, apparatus, and program - Google Patents

Abstract

To improve convenience of users in a self SS in which the users supply oil and settle payments by themselves.SOLUTION: An integrated application cooperation system 1 includes: a store terminal 50 which acquires, from a settlement information medium 40, settlement member information of a user associated with information on a settlement of the user who uses a service station (SS) that provides an oil supply service; and a server 10 which extracts, on the basis of the settlement member information, privilege information associated with a user terminal 30 of the user, the terminal being different from the settlement information medium 40. The system uses the extracted privilege information for the settlement on the store terminal 50 in the SS.SELECTED DRAWING: Figure 2

Description

TECHNICAL FIELD The present invention relates to a technology for supporting integration of payment member information and application member information of a user (customer) at a service station (gas station) that provides refueling services.

In general, at a service station (gasoline station) that provides refueling services for automobiles, etc., a service station (SS) employee (clerk) guides a user to the refueling lane, refuels, and makes a payment. There is a service SS (full SS) and a self-service SS (self SS) in which the user himself or herself enters the refueling lane, refuels, and makes a payment.
Of these, self-service stations are equipped with a payment processing system that allows the user to easily input the oil type and specified quantity and to perform payment processing after refueling.

Specifically, we will issue payment information media such as IC tags that store payment member information linked to preset oil types, specified quantities, credit cards, etc., to users registered as payment members. A user who visits a self-service station simply holds the payment information medium, such as an IC tag, over the POS (Point of Sales) terminal of the service station, and automatically completes the input of oil type and specified quantity and the settlement process after refueling. It is something that can be done.
As a technology related to such a simple payment processing system in a self-service SS, for example, Patent Document 1 discloses a "privilege notification" in which privilege information such as a discount coupon is sent to the user's registered e-mail address for the user who uses the simple payment processing. system is proposed.

JP 2018-124767 A

By the way, conventionally, in SS, while providing users (customers) with various benefits such as discounts, from the viewpoint of promoting continuous use, users are encouraged to register as members.
Conventionally, membership registration of a user in such an SS is performed by issuing a membership card and associating the user's information with the identification number of the card. In a full SS where an employee (clerk) provides fuel service, the user hands over the card to the SS employee, and the employee reads the information recorded on the card with a card reader such as a POS terminal. The user's member registration was read out and collated.

In recent years, with the popularization of mobile phones and smartphones, user registration, member authentication, coupon use, etc. are performed by smartphone applications (smartphone apps) instead of the above-mentioned membership cards.
Specifically, the user downloads and installs an application for membership registration on their own smartphone, and enters and sets the necessary registration information such as name, phone number, email address, credit card information, oil type information, etc. In the case of a user refueling at a self-service SS, display a two-dimensional code or the like indicating application membership information on the smartphone and hold it over the reading unit of the POS terminal of the self-service SS to perform member authentication, coupon use, etc. It's like

However, in the case of a payment member user who performs the above-mentioned simple payment processing at a self-service SS, payment information media such as IC tags for payment processing and smartphones for using coupons given to application members are used. It was necessary to hold both of them over the reading unit of the POS terminal to input information.
In this way, in the case of a user who is a member of a self-service SS who needs to operate both an IC tag and a smartphone, not only is the reading operation itself complicated, but there is also the risk of accidentally dropping the IC tag or smartphone. There is also danger, and improvements and improvements are desired in terms of operability and convenience.

SUMMARY OF THE INVENTION The present invention has been proposed to solve the above-described problems, and aims to provide a technique for improving the convenience of users in self-service stations where users themselves perform refueling and payment processing. .

In order to achieve the above object, one aspect of the present disclosure provides a service station that provides fuel service, from a first medium that stores first information that identifies the user associated with information related to payment of the user, the Acquisition means for acquiring first information; Extraction means for extracting second information linked to a second medium different from the first medium owned by the user based on the first information; payment means for using said second information for payment at a shop terminal of said service station, wherein said second information includes privilege information usable at said service station.

Further, one aspect of the present disclosure is configured as a method executed in the system as described above.
Furthermore, one aspect of the present disclosure is the first information obtained from a first medium that stores first information that identifies the user associated with information related to payment of the user using a service station that provides refueling service. from the store terminal of the service station, and second information linked to a second medium different from the first medium owned by the user based on the first information received Provided is an information processing apparatus comprising an extracting means for extracting, and a transmitting means for transmitting the extracted second information to the store terminal.
In another aspect of the present disclosure, the first information obtained from a first medium that stores first information that identifies the user associated with information related to payment of the user who uses the service station that provides the fuel service is obtained from the first medium. receiving means for receiving the first information; extracting means for extracting second information linked to a second medium different from the first medium owned by the user based on the received first information; A program for causing a computer to execute transmission means for transmitting the extracted second information to the store terminal is provided.

Advantageous Effects of Invention According to the present invention, user convenience can be improved in a self-service SS in which a user performs refueling and payment processing by himself/herself.

1 is an explanatory diagram schematically showing the overall configuration of an integrated application cooperation system (this system) according to one embodiment; FIG. It is a functional block diagram showing the configuration of each part in this system. FIG. 4 is an explanatory diagram showing an example of data stored in a database (storage unit) in this system; FIG. 4 is a sequence diagram showing the flow of a series of processes of an integrated application linking method in this system; FIG. 4 is an explanatory diagram showing transition of display screens displayed on a user terminal in this system; It is explanatory drawing which shows an example of the display screen displayed to a user in a shop terminal in this system. It is explanatory drawing which shows an example of the display screen displayed to a user in a shop terminal in this system. It is explanatory drawing which shows an example of the display screen displayed to a user in a shop terminal in this system. It is a block diagram which shows the hardware constitutions of the server apparatus in this system, a user terminal, and a shop terminal. It is a block diagram which shows the hardware configuration of the payment information medium in this system.

Hereinafter, embodiments of an integrated application cooperation system according to the present disclosure will be described with reference to the drawings.
Here, each device in the integrated application cooperation system (this system) of the present disclosure described below is realized by processing, means, and functions executed by a computer according to instructions of a program (software).
The program can send instructions to each component of the computer to cause it to perform processes, functions, etc. according to the present disclosure described below. That is, each process, means, and function in the present disclosure are realized by concrete means in which a program and a computer cooperate.

All or part of the program may be provided by, for example, a magnetic disk, an optical disk, a semiconductor memory, or any other computer-readable recording medium, and the program read from the recording medium may be installed in a computer and executed. be. Also, the program can be directly loaded into a computer and executed through a communication line without using a recording medium.
In addition, the system is composed of a group of devices consisting of a plurality of information processing devices, and in the system there are a "server" and a "user terminal", which will be described later, such as a smartphone, a POS terminal, a PC, etc., which are "store terminals". It is ready. However, any information processing device in the group of devices that make up the "system" may be together (single or common device).

As shown in FIG. 9, each information processing device included in the device group constituting this system includes hardware including a CPU 301, a RAM 302, a ROM 303, an HDD 304, an input device 305, a display device (display) 306, a communication IF 307, and the like. consists of ware. These components are connected by a system bus, and data is exchanged via the system bus. A CPU (Central Processing Unit) 301, also called a central processing unit, is a part that performs central processing of a computer, and performs control of each device and calculation and processing of data. A RAM (Random Access Memory) 302 is a type of memory device, in which data can be erased and rewritten. A ROM (Read Only Memory) 303 is a type of memory device using a semiconductor or the like. Data can be written only once during manufacturing, and recorded data can only be read during use. A HDD (Hard Disk Drive) 304 is an auxiliary storage device that uses the properties of a magnetic material to record and read information. The input device 305 is used by the user to give operation instructions to the computer or to input characters, and is specifically composed of a keyboard, a mouse, and the like. The display device 306 is composed of, for example, a liquid crystal display. Each device in this system may include a device having a touch panel function in which the input device 305 and the display device 306 are integrated. A communication function (communication IF 307) that enables communication with other terminals, information processing devices, and the like can also be provided. A communication IF (Interface) is a device for communicating with another device according to a predetermined communication standard, and includes, for example, a NIC (Network Interface Card).

[System configuration]
As shown in FIG. 1, an integrated application collaboration system 1 (hereinafter referred to as "this system 1") according to an embodiment of the present disclosure includes a server 10, one or more user terminals 30 (30-1 to 30- n) and store terminals 50 (50-1 to 50-n).
The system 1 also includes one or more payment information media 40 (40-1 to 40-n) made up of IC tags or the like possessed by the user.
The server 10, the user terminal 30, and the store terminal 50 are connected to each other via the Internet 100 including networks such as LAN (Local Area Network) and WAN (Wide Area Network), and are capable of data communication with each other. .

In this system 1, the targets of integrated application cooperation are a service station (SS) that provides refueling services to automobiles and the like, and users (customers) of the SS. Here, the user is a member user who has registered as a member in order to use the payment information medium 40 .
SSs to which the present system 1 is applied are intended for self-service SSs (self-service SSs) in which users who come to the store perform refueling and payment processing by themselves without going through employees.
That is, when the user registers and holds both payment member information and smartphone application member information in a self-service service station where the user himself/herself performs refueling and payment processing, the system 1 combines both information into a single The present invention provides a technique for allowing a user to easily and quickly perform settlement processing and processing for using coupons at a self-service SS by integrating operations.

In the system 1, the server 10 and the store terminal 50 may be implemented by information processing devices installed and operated by different organizations or companies, or may be installed and operated by the same organization or company. It may be realized by an information processing device that For example, the server 10 is an information processing device operated by a company that provides the system 1 as a service to customers, and the user terminal 30 is a user who receives the integration service of payment member information and application member information by the system 1. The mobile phone terminal, key ring type terminal, and store terminal 50 owned by the company are composed of information processing equipment provided for each company, organization, group, etc. that provides customers with an integrated service of payment member information and application member information by this system 1. may be

[server]
The server 10 is an information processing device serving as the core of the system 1 for integrating the user's payment member information and application member information in the SS that provides the refueling service.
Although the server 10 is described as one information processing device in the present embodiment, it may be configured by two or more information processing devices. For example, the server 10 may be realized by a server computer, a personal computer, a server system including one or two or more virtual servers constructed on a cloud computing service, or the like.

Predetermined programs (referred to as server programs) such as an OS (Operating System), a DBMS (DataBase Management System), and application programs are installed in the server 10 .
The server 10 publishes and provides available applications in the form of API (Application Programming Interface), for example, to one or more user terminals 30 and store terminals 50 via a network such as the Internet 100 .

The server 10 according to this embodiment includes a user information receiving unit 11, an extracting unit 12, a user information transmitting unit 13, and a storage unit 20, as shown in FIG.
In a state where the CPU 301 shown in FIG. 9 is executing the server program, the CPU 301 is an example of the extraction unit 12, the CPU 301 and the communication IF 307 are examples of the user information reception unit 11 and the user information transmission unit 13, and the RAM 302 and At least one of the HDDs 304 is an example of the storage unit 20 .

Further, the user terminal 30 includes a reception unit 31, a transmission unit 32, a display unit 33, and a reception unit 34, as shown in FIG. This user terminal 30 functions as the second medium of the present disclosure.
The user terminal 30 includes the hardware configuration shown in FIG. 9 described above.
In a state where the CPU 301 shown in FIG. 9 is executing a program (referred to as a client program) that operates on the user terminal 30, the CPU 301 and the communication IF 307 are examples of the transmission unit 32 and the reception unit 34, and the CPU 301 and the input device 305 are The reception unit 31 is an example, and the CPU 301 and the display 306 are an example of the display unit 33 .

The payment information medium 40 includes at least an identification information storage unit 41, a setting information storage unit 42, a transmission/reception processing unit 43, and an information processing unit 44, as shown in FIG. This payment information medium 40 functions as the first medium of the present disclosure.
The payment information medium 40 includes the hardware configuration shown in FIG.
In a state where the processor 401 shown in FIG. 10 is executing a program (referred to as a payment program) that operates on the payment information medium 40, the processor 401 is an example of the information processing section 44, and the processor 401 and the communication IF 403 are transmission/reception processing sections. 43 , and the memory 402 is an example of the identification information storage unit 41 and the setting information storage unit 42 .

The store terminal 50 also includes a reception unit 51 , a transmission unit 52 , a display unit 53 , a reception unit 54 and a settlement unit 55 .
The store terminal 50 includes the hardware configuration shown in FIG. 9 described above.
In a state where the CPU 301 shown in FIG. 9 is executing a program (referred to as a store program) that operates on the store terminal 50, the CPU 301 is an example of the payment unit 55, and the CPU 301 and the communication IF 307 serve as The CPU 301 and the input device 305 are examples of the reception unit 51 , and the CPU 301 and the display 306 are examples of the display unit 53 .

The storage unit 20 of the server 10 will be further described. Predetermined information required for operation of the system 1 is accumulated in the storage unit 20 .
The storage unit 20 stores, as various information resources, registration information for specifying each user to be managed in the system 1 and their payment member information and application member information, information for specifying the SS, and the like. be.
Specifically, the storage unit 20 stores the settlement member ID stored in the settlement member DB 21 as the settlement member information (see FIG. 3).
The storage unit 20 also stores, as application member information, an application member ID stored in the settlement member DB 21 and the application member DB 22 (see FIG. 3).
Further, information for specifying privilege information (coupon information) is stored in the storage unit 20 in association with information (application member ID) indicating the user (see FIG. 3).

The storage unit 20 also stores drawing data necessary for generating and displaying a display screen (see FIGS. 6, 7, and 8) displayed on display means such as a display of the store terminal 50, which will be described later. .
As the system 1 is operated, necessary information is read, added, or updated from these information or data at any time.
Specifically, as shown in FIGS. 2 and 3, the storage unit 20 includes a settlement member DB 21 and an application member DB 22 .
The storage unit 20 stores data necessary for integrated application cooperation processing in the system 1 as a database.

[User information receiver]
The user information receiving unit 11 is means for receiving payment member information (first information) of a user who refuels using the payment information medium 40 from the store terminal 50 of the SS. This user information receiving unit 11 functions as receiving means (receiving unit) or receiving procedure of the present disclosure.
Specifically, the user information receiving unit 11 receives the payment member information from the store terminal 50 of the SS that acquired the payment member information stored in the payment information medium (first medium) 40 .
Also, the user information receiving unit 11 receives application member information for identifying the user who uses the user terminal 30 , which is transmitted from the user terminal 30 .

The settlement member information is, for example, a settlement member ID for identifying a user stored in the settlement information medium 40 (see FIG. 3(a)). This settlement member ID is associated with information (for example, settlement card number (FIG. 3(a))) regarding the user's settlement at the SS.
The application member information is information (second information) linked to the user terminal (second medium) 30 . Specifically, the application member information is, for example, an application member ID set in an application program (hereinafter referred to as an application) installed in the user terminal 30, and indicates an application member ID that identifies the user. It contains information (see FIG. 3(b)). The application member information includes privilege information (coupon ID and coupon information) associated with the user's application member ID and stored. Note that the application member information may include information indicating the coupon selected by the user from among the privilege information.
As a result, the server 10 can specify which of the users who are registered as payment members and application members intend to receive fuel service or the like at the self-service SS.

[Extraction unit]
The extraction unit 12 is means for extracting application member information linked to the user terminal 30 owned by the user based on the payment member ID received from the store terminal 50 by the user information reception unit 11 . This extraction unit 12 functions as extraction means or an extraction procedure of the present disclosure.
Specifically, the extraction unit 12 refers to the storage unit 20 based on the payment member ID transmitted from the store terminal 50, and stores and manages the received payment member ID and the payment member ID in association with the payment member ID. (See FIG. 3A).
Then, the extraction unit 12 refers to the application member DB 22 of the storage unit 20 based on the extracted application member ID, and extracts application member information. Specifically, the extraction unit 12 extracts the application member ID, and the privilege information stored in association with the application member ID (for example, the coupon ID and the coupon indicating the discount information of the refueling service provided at the SS). information) is extracted as application member information (see FIG. 3(b)).
As a result, the server 10 can identify users registered as settlement members and application members and privilege information of the users, and transmit necessary information to the store terminal 50 of the SS so that it can be used. can be done.

[User information transmitter]
The user information transmission unit 13 is means for transmitting the application member information extracted by the extraction unit 12 to the store terminal 50 that transmitted the settlement member information (settlement member ID). This user information transmission unit 13 functions as transmission means (transmission unit) or transmission procedure of the present disclosure.
Specifically, the user information transmission unit 13 stores and manages an application member ID linked to the payment member ID received from the shop terminal 50 (see FIG. 3A), and an application member ID linked to the application member ID. Then, the stored and managed coupon ID and coupon information (see FIG. 3(b)) are transmitted to the store terminal 50 that transmitted the settlement member ID.

As a result, a user who receives a fuel service or the like at a self-service SS simply has the payment information medium 40 read by the shop terminal 50 of the SS, and receives payment member information (payment member ID), application member ID, and coupon through the system 1. information can be input to the store terminal 50 as integrated information.
Therefore, the user can use only the IC tag that constitutes the payment information medium 40 and receive services such as app member authentication and coupon usage without reading the app member information (app member ID) on the smartphone. becomes possible.

Here, the coupon information and the coupon ID that constitute the privilege information can be any privilege information that benefits the user using the SS, such as a free car wash service or a free oil change service, in addition to the discount on the fuel service. This system 1 can be applied even to such a thing.
In addition, when there are a plurality of usable coupon information possessed by the user, which one of them to use can be selected according to the input operation to the user terminal 30 or the shop terminal 50 . Also, if multiple pieces of coupon information can be used simultaneously, such use can also be made selectable.

[Memory part]
The storage unit 20 is storage means in which information about users and SSs to be managed by the system 1 is managed as a database.
Information for identifying users and SSs to be managed is stored in advance in the storage unit 20, and data is added as needed according to the daily usage and business conditions of each user and SS. and updated.
Further, information is transmitted to the storage unit 20 from each user terminal 30 and the store terminal 50 via a network such as the Internet 100, and data is added and updated according to the information as needed.

The information stored in the storage unit 20 is information about users who use the self-service SS as described above, which is managed by the system 1. For example, as shown in FIGS. and various information stored in the application member DB 22 .
The information stored in the storage unit 20 shown below is an example of information to be processed in the system 1, and is not particularly limited to the following information. Information necessary for the system 1 can be added, deleted, changed, etc.

Specifically, the configurations of the settlement member DB 21 and the application member DB 22 are as follows, for example.
[Payment member DB]
1: Payment member ID
2: Payment card number 3: App member ID
[App member DB]
1: App member ID
2: Coupon ID
3: Coupon information

Specific functions and operations of the server 10 according to the present embodiment will be described later with reference to display screen examples displayed on the store terminal 50 (see FIGS. 4 to 8).

[User terminal]
The user terminals 30 (30-1 to 30-n) are connected to the server 10 via a network such as the Internet 100, and are operated by users (customers), such as smartphones and tablet terminals. Although it can be configured by a processing device, it is not limited to this.
Via such a user terminal 30, the user of the SS who uses the user terminal 30 accesses the server 10 via the Internet 100 and transmits necessary various information such as the above-described application member ID and privilege information. or can be received and output or displayed.

Each unit of the user terminal 30 will be described.
The accepting unit 31 accepts an operation signal indicating an operation by a user. The reception unit 31 receives, for example, a signal indicating an operation to activate an application or an input operation to the application.
The transmission unit 32 transmits various types of information to the server 10 based on the operation signal received by the reception unit 31 . Specifically, the application member ID set in the application installed in the user terminal 30 and the selected privilege information are transmitted.
The display unit 33 generates and displays a screen based on the operation signal received by the receiving unit 31 . For example, the display unit 33 displays privilege information (coupon ID and coupon information) that can be used at the store selected by the user according to the user's input operation. This display unit 33 functions as display means of the present disclosure.
The receiving unit 34 receives various information transmitted from the server 10 . For example, privilege information that can be used at a store selected by the user and that is selectably displayed on the display unit 33 is received from the server 10 .

[Payment information media]
The payment information medium 40 (40-1 to 40-n) is a storage medium storing payment member information such as oil type, designated quantity, payment member ID, etc. preset by a user registered as a payment member. The payment member information stored in the payment information medium 40 is read through a reading unit (IC reader or the like) provided in the store terminal 50, and the oil type, specified quantity, and payment member information set by the user who is the payment member. The ID is entered into the shop terminal 50 .
The payment information medium 40 is composed of, for example, an IC tag.

An IC tag is a passive non-contact electronic device that can store electronic data and receive electromagnetic waves transmitted from a reader/writer to perform predetermined information processing operations.
This IC tag has an antenna coil that receives and transmits electromagnetic waves between it and a reader/writer, and generates an induced electromotive force by the received electromagnetic waves, and a CPU and EEPROM (Electrically Erasable Programmable Read-Only Memory) as a control unit. It is composed of an IC chip or the like in which a memory such as a memory is unitized.
The payment information medium 40 made up of such an IC tag or the like constitutes a functional section made up of an identification information storage section 41 , a setting information storage section 42 , a transmission/reception processing section 43 and an information processing section 44 .

Each part of the payment information medium 40 will be described.
The identification information storage unit 41 is information for uniquely identifying a user, and is a storage unit that stores a settlement member ID as identification information specific to each IC tag.
The setting information storage unit 42 is a storage unit that stores information about the service content when the user receives the refueling service.
The setting information storage unit 42 stores, for example, information such as the type of fuel to be refueled, the amount of refueling, and the like. The type of oil is the type of fuel, such as high-octane (gasoline), regular (gasoline), light oil, and kerosene. The amount of fuel (specified amount) can be set by a method such as a full tank, a predetermined amount (for example, 3000 yen), or a predetermined amount (for example, 30 liters).

The transmission/reception processing unit 43 is a processing unit for transmitting/receiving data to/from a reading unit (reader/writer) provided in the shop terminal 50 .
The transmission/reception processing unit 43 receives an inquiry signal and a write request signal from the reader/writer, and transmits setting information to the reader/writer based on instructions from the information processing unit 44 .
The information processing unit 44 acquires the identification information from the identification information storage unit 41 based on the question signal from the reader/writer, and causes the transmission/reception processing unit 43 to transmit the identification information to the reader/writer, or to read from the reader/writer. Based on the request signal, processing for writing setting information to the setting information storage unit is executed.

The IC tag that constitutes the payment information medium 40 may be configured as a key holder equipped with a ring for attaching an automobile key, built into a key holder, or built into a smartphone or mobile phone used by a user. It can be configured in various forms that are convenient for the user to carry.
In particular, if configured as a key holder, it is suitable as an accompanying item when driving a vehicle.

[Store terminal]
The store terminal 50 can be connected to the server 10 via a network such as the Internet 100 and is operated by an employee or manager of the service station to be managed by the system 1. For example, a POS terminal, a desktop PC, a tablet terminal, or the like. It can be configured by one or more information processing devices such as a smart phone.
In particular, in this system 1, the store terminal 50 is composed of a POS terminal called "SS-POS external installation machine" or "SS station rack" installed in the refueling space that can be operated by the user who visits the store at the self-service SS. be done.
Via such a store terminal 50, the user of the self-service SS who uses the store terminal 50 accesses the server 10 via the Internet 100, and accesses the above-described settlement member ID and application member information (application member ID, privilege information) can be transmitted and received, and can be displayed on the display of the store terminal 50 (see FIGS. 6 to 8).

Each part of the store terminal 50 will be described.
The receiving unit 51 receives an operation signal indicating a user's operation in the self-SS, a signal indicating payment member information transmitted from the payment information medium 40, and the like. The receiving unit 51 receives, for example, a signal indicating a POS terminal startup operation or an input operation to the POS terminal. In addition, the reception unit 51 reads and receives data indicating a payment member ID, setting information for refueling, and the like transmitted from the payment information medium 40 . This reception unit 51 functions as acquisition means or an acquisition procedure of the present disclosure.

The transmission unit 52 transmits various types of information to the server 10 based on the operation signal received by the reception unit 51 . Specifically, the settlement member ID input to the store terminal 50 is transmitted together with the SS base number of the SS equipped with the store terminal 50 to which the settlement member ID is input.
The display unit 53 generates and displays a screen based on the operation signal received by the receiving unit 51 . For example, the display unit 53 displays a payment processing screen on the POS terminal according to the user's input operation of the self-service SS (see FIG. 6). Also, for example, the display unit 53 displays the benefits that the user can use, which are transmitted from the server 10 (see FIGS. 7 and 8).
The receiving unit 54 receives the application member information transmitted from the server 10 .

The settlement unit 55 uses the application member information (second information) including the privilege information transmitted from the server 10 for settlement at the store terminal of the SS. This settlement unit 55 functions as a settlement means or settlement procedure of the present disclosure.
Here, "used for payment" in the payment unit 55 means applying the discount information indicated in the coupon information that can be used at the relevant SS to discount the payment amount for refueling (Fig. 6 to 8). In addition, "used for payment" means, for example, using application member information to print the application member ID on the receipt output at the time of payment, or using application points for the payment (not special benefits such as coupons, but ordinary points), etc., also falls under the case of "using for payment."

In addition to the above-described discount information and point granting, the privilege information that can be "used for payment" can include, for example, electronic value information including a predetermined monetary value (see FIG. 8). reference).
Here, electronic value is typically represented by virtual currency, but it can be used as value information that can be converted into cash, such as the above-mentioned application points, or as electronic money for so-called smartphone payment (cashless payment). Points and the like can also be included in the electronic value information in the present disclosure.

[motion]
Next, specific processing and operations (implementation of the integrated application cooperation method) in the present system 1 as described above will be described with reference to FIGS. 4 to 8. FIG.
In this system 1, by executing a series of processing operations in each unit described above, a user who visits a self-service SS simply uses the payment information medium 40 to refuel and integrates the payment member ID and the application member information. is performed, the user can use the privilege information given as an application member for settlement, and settlement processing including refueling operation and coupon use by the user at the self-service station can be performed easily and smoothly.

First, an outline of the overall flow of processing in the present system 1, from the user's arrival at the self-service SS to the completion of refueling and payment processing will be described.
As a premise, the user of the system 1 accesses the system 1 by operating his or her own user terminal 30 and by operating the store terminal 50 by an employee of the SS. The user terminal 30 can use the system 1 by, for example, activating an application.
Then, the programs stored in each of the server 10, the user terminal 30, the payment information medium 40, and the store terminal 50 are activated via the system 1, and the functions provided by the system 1 are as follows. can be executed and used.

(1) Entering a self-service SS First, while driving a car, a user who wants to refuel enters a self-service SS where the payment information medium 40 and the member application set in the user terminal 30 can be used.
In addition, before entering the SS, the user operates the user terminal 30 in a state where the system 1 can be used at home or the like, and before using the payment information medium 40 after entering the SS. A coupon that can be used at the relevant SS can be selected, and privilege information indicating the coupon can be transmitted to the server 10 . As a result, the privilege information corresponding to the selected coupon among the usable benefit information (coupon information) registered in the app member DB 22 is stored differently from the app member DB 22 or the app member DB. stored in the area.
(2) Lane Entry and Stop When a user enters a store by car, the user enters and stops in a lane of a predetermined refueling space at his/her own discretion.

(3) Reading and Transmission of Payment Information Medium The user holds the payment information medium 40 over a reading unit such as a POS external machine that constitutes the store terminal 50 provided in the refueling space. As a result, the information indicating the oil type, specified quantity, and settlement member ID stored in the settlement information medium 40 is input to the store terminal 50 as input information.
Based on the input information from the payment information medium 40, the store terminal 50 sets the oil type and specified quantity for the fuel pump, transmits the payment member ID to the server 10, and is registered in association with the payment member ID. Benefit information indicating a coupon selected in advance by the user is received from the server 10 based on the application member ID stored.

(4) Refueling Operation The user operates the refueling pump to refuel his own vehicle.
(5) Settlement processing When refueling is completed, settlement processing is performed.
At this time, the store terminal 50 uses the coupon transmitted from the server 10 to provide a discount service for the settlement amount.
This completes the fueling service at the self-service SS.

Next, a specific flow of data processing of the system 1 in the refueling service performed in the above flow will be described with reference to FIGS. 4 to 8. FIG.
FIG. 4 is a sequence diagram showing the flow of a series of processes of the integrated application cooperation method in this system 1. As shown in FIG.
FIG. 5 is an explanatory diagram showing transition of display screens displayed on the user terminal in the system 1. As shown in FIG.

As shown in FIG. 4 , first, the user who provides the fuel service at the self-service station operates his or her own user terminal 30 before coming to the service station or before refueling after coming to the service station. application is started (step S401).
When the application of the system 1 is activated, a home screen as shown in FIG. 5(a) is generated and displayed on the user terminal 30, for example.
On this application, according to the input operation to the user terminal 30, the home screen is changed to the store selection screen of the SS, and the user can select the store of the SS desired by the user (step S402).

Specifically, on the user terminal 30, for example, a selection screen of SSs registered in "my store" and selectable SSs as shown in FIG. 5B is generated and displayed. determines the desired SS.
For SSs other than the selection candidates, a store search screen as shown in FIG. 5C is generated and displayed. , SSs located around or near the user's current position are displayed as selection candidates, and the user can select a desired SS according to an input operation.
Also, the user terminal 30 may automatically select the self-SS where the user is located based on the acquired GPS signal. For example, the user terminal 30 may select information indicating the user's location (user terminal location) identified based on the GPS signal and the SS located at a predetermined distance.

Depending on the user's current position, a display such as "candidates for selection: 0" may be output. Also, when the user terminal 30 is set not to receive GPS signals, the store search may not be performed. In such a case, SS is selected from the selection candidate screen as shown in FIG. 5(b).
For the SS selected by the store search, a "my store" registration screen such as that shown in FIG. 5(d) is generated and displayed, and any SS can be registered as "my store".
When the user selects a self-service SS shop to visit, the user terminal 30 selectably displays one or more coupon information that can be used at the self-service SS, as shown in FIG. 5(e). can be made

As a result, the user terminal 30 selects a coupon that can be used in the corresponding self-service SS according to the input operation (step S403).
After that, according to the user's input operation, the user's identification information (application member ID), information indicating the SS used by the user (SS base number), and privilege information indicating the coupon selected in step S403 are sent to the server 10. (step S404: transmission unit 32).
As a result, the user can use only the payment information medium 40 without using the user terminal 30 to use the fuel service and coupons at the self-service SS.

The server 10 receives privilege information transmitted from the user terminal 30 .
Specifically, the server 10 receives the privilege information transmitted together with the application member ID (step S405: user information receiving section 11). As a result, the server 10, based on the received application member ID, selects the coupon corresponding to the selected coupon among the usable benefit information (coupon information) registered in the application member DB 22 (FIG. 3B). The fact that it is privilege information to be used is stored in the application member DB 22 or a storage area different from the application member DB.

After that, the user who visits the desired self-service station holds the payment information medium 40 over the reader of the store terminal 50 provided in the fueling space, and the store terminal 50 reads the information stored in the payment information medium 40. Information including oil type, specified quantity, and settlement member ID is read (acquired) (step S406: reception unit 51).
As a result, the oil type and specified quantity are set for the oil pump via the store terminal 50 .
The settlement member ID input to the store terminal 50 is transmitted from the store terminal 50 to the server 10 (step S407: transmission section 52).

The server 10 receives the settlement member ID (step S408: user information receiving unit 11), and can identify the user who wishes to refuel by self-service SS based on the received settlement member ID. As a result, the server 10 extracts the application member ID registered in association with the received payment member ID and privilege information (coupon ID and coupon information) registered in association with the application member ID. can be done.
As a result, the user's payment member information and smartphone application member information are integrated.

The server 10 extracts the corresponding application member information based on the payment member ID received in step S408 (step S409: extraction unit 12). Specifically, the server 10 extracts the application member ID linked to the payment member ID in the payment member DB 21, and uses the extracted application member ID as a key to register the application member ID in association with the application member ID from the application member IDB 22. The privilege information selected by the user in step S403 and the application member information including the relevant application member ID are extracted from among the privilege information (corresponding coupon information, etc.).
Next, the server 10 transmits the extracted application member information to the store terminal 50 that transmitted the settlement member ID (step S410: user information transmission unit 13).

Upon receiving the application member information transmitted from the server 10 (step S411: receiving unit 54), the store terminal 50 executes payment processing using the coupon information included in the received application member information (step S412: payment unit 55).
FIG. 6 shows an example of a display screen displayed on the display of the store terminal 50 in the system 1. As shown in FIG.
FIG. 6 shows an example in which the settlement unit 55 uses coupons for settlement. The usable coupon “limited time: gasoline 2 yen/L” shown in FIG. 6 is the coupon selected by the user in step S403. The settlement unit 55 applies the privilege indicated by the coupon to the settlement and discounts the price.

As described above, according to the present system 1, the server 10 receives the payment member ID stored in the payment information medium 40 only by holding the payment information medium 40 owned by the user over the store terminal 50 at the self-service SS. , the user's payment member information and application member information can be integrated to identify the user's application member registration and coupon information.
Therefore, a user who is both a payment member of the self-service SS and an application member does not need a user terminal 30 such as a smartphone in order to use the coupon given to the application member. By using only the payment information medium 40 such as the above, both the user's refueling process and the use of the coupon can be executed easily and quickly.

In addition, in the sequence diagram shown in FIG. 4 , the user selects the available coupon in advance, but in the present system 1, the user does not have to select the coupon in advance. In this case, the store terminal 50 may display the privilege information included in the application member information received in step S411 as a usable coupon on the display of the store terminal 50. FIG. Note that if all benefits (coupons) indicated by the benefit information can be used, the store terminal 50 may use the received application member information as it is for settlement. Also, if only one of the benefits indicated by the privilege information can be used, the store terminal 50 may display the coupon indicated by the privilege information so that the user can select it.

7 and 8 show examples of display screens displayed on the display of the store terminal 50 in the system 1. FIG. As shown in FIGS. 7 and 8, the store terminal 50 may have a plurality of coupons that can be used and allow the user to select which coupon to use for payment. The benefit information indicated by the redeemable coupons may include electronic value information such as point redemption services, as shown in FIG. When a coupon is selected, the store terminal 50 provides a predetermined service such as a fueling service, and then uses the selected coupon for payment.

Also, the privilege information included in the application member DB 22 may include information specifying an SS for which the coupon indicated by the coupon information can be used.
In this case, when the user selects a coupon in advance, the user terminal 30 transmits information indicating the store selected in step S402 to the server 10 together with the application member ID. Then, the user terminal 30 can selectably display on the display unit 33 the privilege information associated with the information indicating the application member ID and the store transmitted from the server 10 .

Further, when the privilege information includes information specifying an SS that can use the coupon indicated by the coupon information, if the SS user has not previously selected a coupon that can be used, the extraction unit 12 extracts the settlement member information Coupon information indicating usable coupons may be extracted based on the SS base number transmitted with the . Thereby, the store terminal 50 can display coupons that can be used in the SS used by the user in a selectable manner. Further, when there is no usable coupon in the SS used by the user, the extracting unit 12 may extract information indicating that there is no usable coupon or the like as privilege information. Then, the store terminal 50 may display information to the effect that there is no usable coupon on the display.

Note that the store terminal 50 may selectably display the use of the coupon selected in step S403 on the display for confirmation before providing a predetermined refueling service or the like. In this case, the user can start the refueling service or the like by performing a touch operation or the like on the display of the store terminal 50 to select a coupon to be used.

[Other embodiments]
Next, another embodiment of the system 1 as described above will be described.
In the above-described embodiment, the payment member information for identifying the payment member in the self-service SS is stored in the payment information medium 40 composed of an IC tag or the like, and is read by the store terminal 50. The information is not limited to the payment information medium 40 , and may be stored in, for example, a smart phone that constitutes the user terminal 30 and can be read by the store terminal 50 .

For example, by mounting an IC tag similar to that of the payment information medium 40 to the smart phone that constitutes the user terminal 30, the shop terminal 50 can execute payment processing using the contactless function of the smart phone.
In addition, a two-dimensional code such as a QR code (registered trademark) indicating the same information as the payment member information stored in the payment information medium 40 is stored in the smartphone constituting the user terminal 30, and the smartphone is stored in the store terminal 50. You can also read the displayed two-dimensional code and execute the payment process.
In this way, the fueling process in the self-SS does not require the payment information medium 40, and only the user terminal 30 can be used to execute both the user's fueling process and the use of the coupon. Similar to the embodiment described above, it is possible to provide a self-fueling service with excellent operability and convenience.

In the above-described embodiment, the settlement card number is taken as an example of the information related to the user's settlement at the SS, which is stored in the settlement member DB 21 in association with the settlement member ID, but the information related to settlement is not limited to this. Information related to payment may be information generated from a payment card number, for example. The information generated from the payment card number may be, for example, information obtained by tokenizing the payment card number (hereinafter referred to as token) or information obtained by encrypting the payment card number. In this case, the server 10 transmits this token to an external server (not shown) that stores the payment card number in association with the token, thereby authenticating the payment and executing the payment.

As described above, according to the system 1, a user who visits an SS for self-service refueling simply holds the payment information medium 40 for payment processing held up to the store terminal 50, and the user can The user's application member information is extracted, coupon information that can be used for payment is specified, and can be used for payment.
Therefore, a user who is a settlement member of the self-service station and also an application member does not need a user terminal 30 such as a smartphone in order to use the coupons given to the application member, and can use the service at the refueling site of the self-service service station. can execute both the user's refueling process and the use of the coupon using only the payment information medium 40 such as an IC tag for payment processing.
Therefore, a user who wishes to refuel by self-service does not need to operate two terminals, and the risk of accidentally dropping an IC tag or smartphone can be reduced. A highly convenient self-fueling service can be realized.

Thus, according to the system 1, the user's payment member information and the smartphone's application member information can be integrated by a single operation.
As a result, the user can easily and quickly execute the payment processing at the self-service SS and the processing for using the coupon without error, and can easily use and enjoy both the convenience of the payment member and the benefits of the application member. can do. Also, for self-service SSs, it becomes possible to easily provide discount services, attract users, and collect and manage customer information for payment members via smartphones.
Therefore, according to the present system 1, it is possible to realize support for refueling services that are highly beneficial to both the user and the self-service station.

Although the preferred embodiments of the present invention have been described above, it goes without saying that the present invention is not limited to the above-described embodiments, and that various modifications are possible within the scope of the present disclosure.
For example, in the above-described embodiment, as an SS to which the present disclosure is directed, a self-service gas station having a self-service gas station where the user himself/herself performs refueling work has been described as an example. Of course, it is also possible to apply the present disclosure to full service.
In addition, this disclosure does not apply to operations other than SS, as long as settlement processing, member authentication, and privilege granting services are performed via both a terminal for payment processing and a terminal for smartphone applications (smartphones, etc.). It can also be applied to business types, and the application target is not limited to SS only.

Further, in the present embodiment, an example has been described in which the user selects a coupon, but the coupon may not be selected. For example, the extracting unit 12 may extract coupon information stored in association with the application member ID, and automatically apply the information at the time of payment. If there are multiple coupons that the user can use, the user information transmission unit 13 transmits information about the multiple coupons, and applies one or more coupons selected by operating the store terminal 50 to settlement. good too.
Further, although the present system 1 has been described as being composed of a plurality of information processing apparatuses, it can also be composed of a single information processing apparatus (for example, a single personal computer or the like).

1 integrated application cooperation system 10 server 11 user information receiving unit (receiving unit)
12 extraction unit 13 user information transmission unit (transmission unit)
20 storage unit 21 payment member DB
22 App member database
30 user terminal 40 payment information medium 50 store terminal

Claims (8)

Acquisition means for acquiring first information from a first medium storing first information for identifying a user associated with information relating to payment of a user using a service station that provides a fueling service;
extracting means for extracting second information linked to a second medium different from the first medium owned by the user based on the first information;
payment means for using the extracted second information for payment at the shop terminal of the service station;
The information processing system, wherein the second information includes privilege information usable at the service station. 2. The information processing system according to claim 1, further comprising display means for displaying information indicating that the privilege indicated by the privilege information is used for the payment. Display means for selectively displaying a privilege indicated by the privilege information;
2. The information processing system according to claim 1, wherein said payment means uses a privilege selected from said displayed privileges for said payment. Display means for selectively displaying a privilege indicated by the privilege information;
the privilege information includes electronic value information including a predetermined monetary value;
2. The information processing system according to claim 1, wherein the store terminal performs processing corresponding to a selected benefit from among the displayed benefits at the time of payment. wherein the privilege information includes electronic value information including a predetermined monetary value;
3. The information processing system according to claim 2, characterized by: an acquisition procedure for acquiring the first information from a first medium storing the first information identifying the user associated with the payment information of the user using the service station that provides the fuel service;
Based on the first information, second information linked to a second medium different from the first medium owned by the user and including privilege information usable at the service station extraction procedure to extract,
An information processing method, characterized by: executing a payment procedure in which the extracted second information is used for payment at a store terminal of the service station. The first information obtained from a first medium storing first information for identifying the user associated with the payment information of the user who uses the service station providing the fuel service is transmitted from the store terminal of the service station. receiving means for receiving;
extracting means for extracting second information linked to a second medium different from the first medium held by the user based on the received first information;
and transmitting means for transmitting the extracted second information to the store terminal. to the computer,
Receiving means for receiving the first information obtained from a first medium storing first information identifying the user associated with information relating to payment of the user using the service station that provides the fuel service;
extracting means for extracting second information linked to a second medium different from the first medium held by the user based on the received first information;
and transmitting means for transmitting the extracted second information to the store terminal.

Images