JP2023053780A - Maintenance support program, maintenance support system and maintenance support device - Google Patents

Abstract

To provide a maintenance support program, a maintenance support system and a maintenance support device, capable of specifying a position at which a trouble is occurring in a precut processor with rapidness and ease.SOLUTION: In an image display area 32c, there are displayed a peripheral image Pa and a detailed image Pd of a precut processor 20 at a position input in a keyword input area 32a. Since the peripheral image Pa is a machine drawing including the position, the description is simple and the structure of the precut processor 20 is expressed clearly. A worker H can grasp a rough position of a trouble occurring position by the peripheral image Pa. Since the detailed image Pd is an actually photographed photo of the position, the worker can grasp a position of the trouble occurring position more concretely by the detailed image Pd. The worker H can identify the position of the trouble occurring position of the precut processor 20 with rapidness and ease by the peripheral image Pa and the detailed image Pd.SELECTED DRAWING: Figure 3

Description

The present invention relates to a maintenance support program, a maintenance support system, and a maintenance support device.

Patent Literature 1 discloses a processing machine 100 that processes (precuts) structural members such as horizontal members by cutting wood based on processing data. The processing machine 100 is provided with a display unit 100D, which displays a screen for various settings such as a reservation editing screen for reserving the processing order of processing data, a screen showing the state of the processing machine 100, and the like. The operator can grasp the setting state and operation state of the processing machine 100 by such a display on the display unit 100D.

JP 2019-079386 A (for example, paragraphs 0040-0042, 0074, 0078)

However, since the display unit 100D is provided in the processing machine 100, the size of the display surface is limited. Therefore, when a trouble occurs in the processing machine 100, the name of the location where the trouble occurred can be displayed on the display section 100D, but it is difficult to display more detailed information. On the other hand, since the size of the processing machine 100 is large, even if the operator sees the name of the location displayed on the display unit 100D, he cannot specifically grasp the location where the trouble occurred, and cannot go to the location. There was a problem.

SUMMARY OF THE INVENTION The present invention has been made to solve the above-described problems, and provides a maintenance support program, maintenance support system, and maintenance support device that can quickly and easily identify a location where trouble occurs in a precut machine. It is intended to

In order to achieve this object, the maintenance support program of the present invention is a program that causes a computer having a storage unit and a display unit to execute image output processing for outputting an image of a specified location in a precut machine. and operating the storage unit as image storage means for storing, for each location of the precut machine, a peripheral image including the location of the precut machine and a detailed image of the location, and the designated precut machine. a location acquiring step of acquiring a location; an image searching step of retrieving a surrounding image and a detailed image corresponding to the location acquired in the location acquiring step from the image storage means; and a surrounding image retrieved in the image searching step. and an image output step of displaying the detailed image on the display unit or transmitting the detailed image to another computer.

Another maintenance support program of the present invention is a program that causes a computer having a storage unit and a display unit to execute image output processing for outputting an image of a specified location in a precut machine, wherein the storage unit is , a location for acquiring the designated location of the precut machine by operating as an image storage means for storing a surrounding image including the location of the precut machine and a detailed image of the location for each location of the precut machine. an obtaining step, an image searching step of searching the image storage means for a surrounding image corresponding to the location obtained in the location obtaining step, and displaying the surrounding image retrieved in the image searching step on the display unit, or an image output step of transmitting to another computer; a position obtaining step of obtaining a designated position in the surrounding image displayed on the display unit or transmitted to the other computer by the image output step; and the image storage means a detailed image retrieving step of acquiring a detailed image of a location corresponding to the position acquired in the position acquiring step, and displaying the detailed image retrieved in the detailed image retrieving step on the display unit or the other computer and a detailed image output step of transmitting to the computer.

A maintenance support system of the present invention is a system comprising a server and a terminal, and the server provides, for each location of a precut machine, a peripheral image including the location of the precut machine and a detailed image of the location. a location receiving means for acquiring the location of the precut machine transmitted from the terminal; and a surrounding image corresponding to the location acquired by the location receiving means from the image storage means and An image retrieval means for retrieving detailed images, and an image transmission means for transmitting surrounding images and detailed images retrieved by the image retrieval means to the terminal, wherein the terminal acquires the location of the precut machine. an acquisition means, a location transmission means for transmitting the location of the precut processing machine acquired by the location acquisition means to the server, an image reception means for receiving a peripheral image and a detailed image from the server, and the image reception means and image display means for displaying the received ambient image and detailed image.

In addition, the maintenance support device of the present invention includes image storage means for storing, for each location of the precut machine, an image of the surrounding area including the location of the precut machine and a detailed image of the location, and a location acquiring means for acquiring a location; an image searching means for retrieving a surrounding image and a detailed image corresponding to the location acquired by the location acquiring means from the image storage means; and a surrounding image retrieved by the image searching means. and image output means for displaying or transmitting detailed images.

According to the maintenance support program of claim 1, for each location of the precut machine, a peripheral image including the location of the precut machine and a detailed image of the location are stored. A specified precut machine location is acquired, a peripheral image and a detailed image corresponding to that location are acquired, and the acquired peripheral image and detailed image are displayed on the display unit or transmitted to another computer.

The worker can roughly grasp the location where the trouble occurs in the pre-cutting machine from the displayed or transmitted surrounding image. Further, the worker can easily identify the specific location of the cause from the location where the trouble is occurring from the displayed or transmitted detailed image. As a result, the operator can quickly and easily identify the position where the trouble is occurring, and the maintenance for solving the trouble can be promoted.

According to the maintenance support program of claim 2, in addition to the effects of the maintenance support program of claim 1, the following effects are obtained. An image in which the surrounding image and detailed image of the specified location are arranged is displayed or transmitted. With such an image, the worker can easily compare the surrounding image including the relevant location with the detailed image of the relevant location, so there is an effect that the location where the trouble is occurring can be identified more quickly and easily.

According to the maintenance support program of claim 3, for each part of the precut machine, the surrounding image including the part of the precut machine and the detailed image of the part are stored. A specified precut machine location is acquired, and a surrounding image corresponding to that location is acquired and displayed on the display unit or transmitted to another computer. With such a peripheral image, the worker can roughly grasp the location where the trouble occurs in the pre-cutting machine.

Furthermore, a detailed image of the position specified in the surrounding image is displayed on the display unit or transmitted to another computer. That is, when the worker designates a position roughly grasped from the surrounding image, a detailed image corresponding to that position is displayed or transmitted, so that the worker who has confirmed the detailed image is aware that a trouble has occurred. The position can be specified more specifically. By displaying the surrounding image and the detailed image step by step in this way, there is an effect that the position where the trouble occurs can be specified smoothly.

According to the maintenance support program according to claim 4, in addition to the effects of the maintenance support program according to any one of claims 1 to 3, the following effects are obtained. When a trouble occurs, the precut processing machine transmits the trouble occurrence location to the outside, and the surrounding image corresponding to the trouble occurrence location transmitted from the precut processing machine, or the surrounding image and detailed image displayed or transmitted. As a result, the surrounding image of the trouble occurrence location, or the surrounding image and the detailed image, are displayed or transmitted in the precut processing machine without the operator manually inputting the location of the trouble occurrence location. There is an effect that it is possible to reduce the labor of workers regarding identification.

According to the maintenance support program according to claim 5, in addition to the effects of the maintenance support program according to any one of claims 1 to 4, the following effects are obtained. When a trouble occurs, the pre-cutting machine displays a location image containing information about the location where the trouble occurred. Based on the location image, the surrounding image of the location where the trouble occurred, or the surrounding image and detailed images are displayed. sent or transmitted. As a result, the surrounding image of the trouble occurrence location, or the surrounding image and the detailed image, are displayed or transmitted in the precut processing machine without the operator manually inputting the location of the trouble occurrence location. There is an effect that it is possible to reduce the labor of workers regarding identification.

According to the maintenance support program according to claim 6, in addition to the effects of the maintenance support program according to any one of claims 1 to 5, the following effects are obtained. As the surrounding image, an image based on the mechanical drawing including the relevant portion of the precut machine is displayed or transmitted. The mechanical drawing is simple and shows the structure of the precut processing machine, so by looking at the surrounding image based on the mechanical drawing including the relevant part, the worker can more roughly identify the location where trouble is occurring. There is an effect that it can be grasped easily.

In addition, by outputting an image based on a photograph of the corresponding portion as the detailed image, the worker can more specifically grasp the location where the trouble occurs in the precut processing machine. As a result, it is possible for the operator to identify the position where the trouble is occurring in the precutting machine, and to promote maintenance for solving the trouble.

According to the maintenance support system of claim 7, the same effect as that of the maintenance support program of claim 1 can be obtained. According to the maintenance support system of claim 8, the same effect as that of the maintenance support program of claim 4 can be obtained. According to the maintenance support system of claim 9, the same effects as those of the maintenance support program of claim 5 can be obtained.

According to the maintenance support device of claim 10, the same effect as the maintenance support program of claim 1 can be obtained.

BRIEF DESCRIPTION OF THE DRAWINGS It is a figure explaining the outline|summary of a maintenance assistance system. (a) is a diagram showing a menu screen, (b) is a diagram showing an album top screen, and (c) is a diagram showing an album display screen. (a) is a diagram showing a case in which an image corresponding to a keyword input area is displayed on the album display screen, and (b) is a diagram showing a case in which the surrounding images are enlarged and displayed, (c) is a diagram showing a case where a detailed image is enlarged and displayed. (a) is a diagram showing a manual top screen, (b) is a diagram showing a search result screen, and (c) is a diagram showing a detailed display screen. (a) is a diagram showing a maintenance screen, and (b) is a diagram showing a mail screen. 2 is a block diagram showing the electrical configuration of the maintenance support system; FIG. (a) is a diagram schematically showing album data, and (b) is a diagram schematically showing manual data. 4 is a flowchart of main processing of the server; 4 is a flowchart of album processing. 4 is a flowchart of manual processing; (a) is a flowchart of maintenance history processing, and (b) is a flowchart of mail processing. It is a block diagram which shows the electrical structure of the maintenance assistance system in a modification.

Preferred embodiments of the present invention will now be described with reference to the accompanying drawings. First, a maintenance support system S in this embodiment will be described with reference to FIG. FIG. 1 is a diagram for explaining the outline of the maintenance support system S. As shown in FIG. The maintenance support system S is a system that supports the maintenance of the precut machine 20 by the worker H by displaying an image of a specified portion of the precut machine 20 . The precut processing machine 20 in the present embodiment is a device for processing (precut processing) structural materials such as pegs and horizontal members by cutting wood based on processing data such as CAD.

The maintenance support system S is composed of a mobile terminal 1 and a server 50, which are configured to be communicable via the Internet N. FIG. The mobile terminal 1 is an information processing device (computer) that acquires from the worker H the location of the precut processing machine 20 where an image is to be displayed, acquires an image corresponding to the acquired location from the server 50 described below, and displays the image. .

The mobile terminal 1 is provided with a touch panel 2 for inputting instructions from the worker H and an LCD 3 for displaying images and the like obtained from the server 50 . The touch panel 2 is superimposed on the LCD 3 , and an instruction to the touch panel 2 is input when the operator H touches a key displayed on the LCD 3 or an input area for character strings.

The server 50 is an information processing device that stores images and the like for each part of the precut machine 20 . The server 50 searches for an image corresponding to the location of the pre-cutting machine 20 received from the portable terminal 1 from among images stored by itself (specifically, album data 52b described later in FIG. 7A). , to the mobile terminal 1.

A display device 21 is provided in the precut processing machine 20 . The display device 21 has a screen for setting the processing order of the processing data, a screen for displaying the name of the location of the precut processing machine 20 where the trouble occurred (hereinafter referred to as "trouble occurrence location"), and the like. Is displayed. Here, as the "name of the part of the precut machine 20", a unique (non-duplicate ) string is set.

Although the details will be described later, an "album function" is provided as an operation mode of the maintenance support system S. In the album function, an image corresponding to the name of the part of the precut machine 20 input to the mobile terminal 1 is displayed on the server 50. , and the searched image is displayed on the LCD 3 of the mobile terminal 1 .

By searching for the name of the location where the trouble occurred displayed on the display device 21 of the precut machine 20 using the album function of the maintenance support system S, the image of the location is displayed on the LCD 3 of the mobile terminal 1 . By confirming the image displayed on the LCD 3, the worker H can easily grasp the location where the trouble occurs in the precut machine 20, so that the maintenance for solving the trouble by the worker H can be promoted. Alternatively, when the worker H performs a periodic inspection of the precut machine 20, the image of the inspection point is displayed on the LCD 3 by searching for the name of the inspection point using the album function. The operator H can grasp the inspected part from such an image, and can smoothly perform the regular inspection.

Next, operation modes of the maintenance support system S will be described with reference to screens displayed on the LCD 3 of the mobile terminal 1. FIG. FIG. 2A is a diagram showing the menu screen 30. FIG. In this embodiment, as operation modes of the maintenance support system S, in addition to the album function described above, a manual function, a maintenance history function, and an e-mail function are provided.

The manual function is an operation mode for displaying a manual describing how to operate the precut machine 20 and how to solve problems. Hereinafter, in the manual function, the method of operating the pre-cutting machine 20 and the method of solving problems will be referred to as "manual".

The maintenance history function is an operation mode for recording the contents of troubles of the pre-cutting machine 20 and the history of parts replacement on a calendar. The mail function is an operation mode in which texts such as inquiries about the precutting machine 20 and attached files such as images and videos are sent as e-mails to a predetermined mail address of the manufacturer or supplier of the precutting machine 20 .

The menu screen 30 is a screen for the operator H to select an operation mode to operate from among these operation modes. It is assumed that screens displayed on the LCD 3 of the mobile terminal 1 such as the menu screen 30 are created by the server 50 and transmitted to the mobile terminal 1 . The menu screen 30 is provided with an album key 30a, a manual key 30b, a maintenance history key 30c, and a mail key 30d.

The album key 30a switches the operation mode to the album function. When the album key 30a is selected via the touch panel 2, the LCD 3 displays an album top screen 31 (see FIG. 2B), which will be described later.

The manual key 30b switches the operation mode to the manual function. When the manual key 30b is selected via the touch panel 2, the LCD 3 displays a manual top screen 33 (see FIG. 4A), which will be described later. The maintenance history key 30c is for switching the operation mode to the maintenance history function. When the maintenance history key 30c is selected via the touch panel 2, a maintenance history screen 36, which will be described later, is displayed on the LCD 3 (see FIG. 5A). is displayed. The mail key 30d is for switching the operation mode to the mail function, and when the mail key 30d is selected via the touch panel 2, a mail screen 39 (see FIG. 5(b)), which will be described later, is displayed on the LCD 3. .

First, the album function will be explained. FIG. 2B is a diagram showing the album top screen 31. As shown in FIG. The album top screen 31 is an entry screen for the album function, and is provided with a machine type input area 31a, a model input area 31b, and a next key 31c. The machine type input area 31a is an area for inputting the type of structural material (piller material, horizontal material, etc.) processed by the precut processing machine 20 that displays images in the album function. Hereinafter, the type of structural material processed by the precut processing machine 20 is referred to as "machine type".

The model input area 31b is an area for inputting the model name of the precut processing machine 20 that displays images in the album function. An image of the precut processing machine 20 corresponding to the machine type and model name input in the machine type input area 31a and the model input area 31b via the touch panel 2 is acquired from the server 50 and displayed.

The next key 31c is used to confirm the input contents of the machine type and model name in the machine type input area 31a and the model input area 31b, and display the album display screen 32. FIG. Next, the album display screen 32 will be described.

FIG. 2C is a diagram showing the album display screen 32. As shown in FIG. The album display screen 32 is a screen that displays an image of the precut processing machine 20 corresponding to the machine type and model name specified in the machine type input area 31a and the model input area 31b. The album display screen 32 is provided with a keyword input area 32a, a search key 32b, and an image display area 32c.

The keyword input area 32a is for inputting the name of the part of the precut processing machine 20 where the image is to be displayed. The search key 32b corresponds to the machine type and model name specified in the machine type input area 31a and the model input area 31b from the image stored in the server 50, and the precut machine 20 entered in the keyword input area 32a. This command instructs to search for an image corresponding to the name of the part.

The image display area 32c is a surrounding image that is an image corresponding to the machine type and model name specified on the album top screen 31 searched by the search key 32b and the location entered in the keyword input area 32a. Pa and the detailed image Pd are displayed.

The surrounding image Pa is an image based on a mechanical drawing including the part entered in the keyword entry area 32a. In this embodiment, a two-dimensional format (2DCAD) mechanical drawing is used as the surrounding image Pa. The detailed image Pd is an image based on a photograph actually taken at the location entered in the keyword entry area 32a.

The surrounding image Pa is not limited to a two-dimensional mechanical drawing, and may be, for example, a three-dimensional (3DCAD) mechanical drawing, another mechanical drawing, or a photograph including the corresponding portion. Further, the detailed image Pd is not limited to an image based on a photograph of the relevant portion actually taken. good.

In the server 50, an image is created by arranging one or a plurality of searched surrounding images Pa and detailed images Pd on one page, and the image is displayed in the image display area 32c. At this time, if the size of the created image is larger than the display area of the image display area 32c, the worker H can perform a drag operation to the image display area 32c via the touch panel 2 to display the image display area 32c. The position of the image displayed in the area is changed.

As shown in FIG. 2(c), when the keyword input area 32a is blank (blank), the image display area 32c displays the machine type input area 31a and the model input area 31b, which are stored in the server 50. All peripheral images Pa and detailed images Pd of the pre-cutting machines 20 having the machine type and model name designated by are displayed.

On the other hand, the display of the image display area 32c when the name of the place is input to the keyword input area 32a will be described with reference to FIG. FIG. 3(a) is a diagram showing a case in which an image corresponding to an input in the keyword input area 32a is displayed on the album display screen 32. FIG. FIG. 3A shows a case where the name "X183" of the part of the pre-cutting machine 20 is input in the keyword input area 32a and the search key 32b is operated in that state. As a result of this search, the image display area 32c displays the peripheral image Pa including the location "X183" and the detailed image Pd of the location "X183" side by side.

Since the peripheral image Pa is an image based on a mechanical drawing including the designated portion, the depiction is simple and the structure of the precut machine 20 is clearly represented. Therefore, by looking at the surrounding image Pa, the worker H can easily grasp the rough position of the location where the trouble occurred (location "X183" in FIG. 3A). Furthermore, in the surrounding image Pa, a location display Pt indicating the location and the name of the location is displayed for each location. As a result, the worker H can more intuitively grasp the position of the trouble occurrence point in the mechanical drawing of the surrounding image Pa.

Further, since the detailed image Pd displayed together with the surrounding image Pa is composed of a photograph actually taken at the specified trouble occurrence point, the specific position of the trouble occurrence point can be more easily identified. By displaying the surrounding image Pa and the detailed image Pd, the worker H can quickly and easily identify the location of the trouble occurrence location in the precut machine 20 .

Further, the surrounding image Pa and the detailed image Pd are displayed as arranged images. As a result, the worker H can easily compare the surrounding image Pa, which displays the location where the trouble occurred and its surroundings designated by the worker H, and the detailed image Pd, which displays the details of the location where the trouble occurs. It is possible to more accurately identify the location of the occurrence and promote maintenance of the troubled location.

It should be noted that the "arranged images" in this case means not only an image in which the surrounding image Pa and the detailed image Pd are arranged side by side as shown in FIG. (For example, an image in which the surrounding image Pa is arranged in the upper left and the detailed image Pd is arranged in the lower right with a gap from the surrounding image Pa) is also included.

Furthermore, the "arranged image" means not only an image in which both the surrounding image Pa and the detailed image Pd are arranged within the display area of the image display area 32c, but also an image in which the surrounding image Pa and the detailed image Pd are arranged on the same page. , where one of the surrounding image Pa and the detailed image Pd is arranged within the display area of the image display area 32c and the other is arranged outside the display area.

Further, the surrounding image Pa and the detailed image Pd displayed in the image display area 32c are configured to be enlarged and displayed. FIG. 3(b) is a diagram showing an enlarged display of the surrounding image Pa, and FIG. 3(c) is a diagram showing an enlarged display of the detailed image Pd. When the operator selects the surrounding image Pa and the detailed image Pd displayed in the image display area 32c in FIG. 3(a), the selected surrounding image Pa is displayed as shown in FIGS. and detailed image Pd are enlarged and displayed. Thereby, for example, it is possible to more specifically grasp the assembly state of the parts displayed in the location display Pt of the surrounding image Pa and the detailed image Pd.

Next, the manual function will be explained. FIG. 4A is a diagram showing the manual top screen 33. FIG. The manual top screen 33 is an entry screen for manual functions, and is provided with a machine type input area 33a, a model input area 33b, a category designation area 33c, a keyword input area 33d, and a search key 33e.

The machine type input area 33a is an area for inputting the machine type of the precut processing machine 20 for which the manual is to be displayed, and the model input area 33b is an area for inputting the model name of the precut processing machine 20 for which the manual is to be displayed. is.

The category designation area 33c is an area for designating the manual category. The category in the manual function represents the classification of the manual, such as “automatic operation” regarding automatic operation of the precut processing machine 20 and “stop” regarding stopping of the precut processing machine 20 .

A check box is provided for each category in the category designation area 33c. By selecting a check box via the touch panel 2, the category of the manual to be displayed is designated. A keyword input area 33d is used to input a character string included in the manual.

The search key 33e is used to search and obtain a manual corresponding to various information set in the machine type input area 33a, the model input area 33b, the category designation area 33c, and the keyword input area 33d from the manuals stored in the server 50. 50 to display a search result screen 34 (see FIG. 4B) on which a list of manuals acquired from the server 50 is displayed.

Next, the search result screen 34 will be described with reference to FIG. 4(b). FIG. 4B is a diagram showing the search result screen 34. As shown in FIG. As shown in FIG. 4B, the search result screen 34 is provided with a result list display area 34a. The result list display area 34a is an area in which a list of manuals searched by the search key 33e of the manual top screen 33 is displayed.

In the result list display area 34a, result keys 34a1, 34a2, 34a3, . The subject of the corresponding manual is displayed in the result key 34ax. When the result key 34ax is operated, a detailed display screen 35 (see FIG. 4(c)) displaying the corresponding manual is displayed.

Next, the detail display screen 35 will be described with reference to FIG. 4(c). FIG. 4C is a diagram showing the detailed display screen 35. As shown in FIG. As shown in FIG. 4(c), the detailed display screen 35 includes a subject display area 35a in which the subject of the manual corresponding to the result key 34ax operated on the search result screen 34 is displayed, and the subject of the manual. There are provided a content display area 35b in which contents such as the cause of the error are displayed, and a response display area 35c in which specific operation methods and trouble-solving methods in the manual are displayed.

In this way, in the manual function, manuals corresponding to the machine type and model of the precut machine 20 and the input keyword are displayed. As a result, the worker H can grasp the manual of the precut machine 20 without inquiring the manufacturer or supplier of the precut machine 20 . In particular, by using the album function described above to grasp the location of the location where the trouble occurred, and by using the manual function to grasp how to solve the trouble occurring at that location, the trouble can be quickly resolved.

Next, the maintenance history function will be described with reference to FIG. 5(a). FIG. 5A is a diagram showing the maintenance history screen 36. FIG. As shown in FIG. 5A, the maintenance history screen 36 is provided with a calendar display area 36a, a previous month key 36b, and a next month key 36c. The calendar display area 36a is an area where a calendar for a specified month is displayed. In the calendar of the calendar display area 36a, it is possible to write the details of the maintenance performed on the pre-cutting machine 20 and the details of the trouble that occurred on a daily basis. Hereinafter, the content of maintenance and the content of trouble written in the calendar will be referred to as "maintenance history".

The previous month key 36b is a key for changing the calendar displayed in the calendar display area 36a to the one before one month, and the next month key 36c is for changing the calendar displayed in the calendar display area 36a to the one after one month. is the key to change to

The calendar of the maintenance history function is configured so that it can be viewed not only by the mobile terminal 1 but also by the manufacturer and supplier of the pre-cutting machine 20 . By referring to the maintenance history recorded in the calendar, the manufacturer or the like can perform maintenance on the precut machine 20 or predict when trouble will occur. As a result, the manufacturer or the like can prompt the worker H to perform maintenance of the precut machine 20 in advance, so that troubles of the precut machine 20 can be prevented.

Next, the mail function will be described with reference to FIG. 5(b). FIG. 5B is a diagram showing the mail screen 37. As shown in FIG. As shown in FIG. 5(b), the mail screen 37 includes a title input area 37a for inputting the title of the e-mail, a text input area 37b for inputting the text of the e-mail, and attachments to the e-mail (for example, images, A file attachment area 37c for selecting a moving image, etc., and a send key 37d for instructing transmission of an e-mail are provided.

By operating the send key 37d, an e-mail is created with the title input in the title input area 37a, the text input in the text input area 37b, and the attached file specified in the file attachment area 37c. It is sent to the pre-configured e-mail address of the manufacturer or supplier.

The worker H tries to solve the trouble that occurred in the pre-cutting machine 20 by using the album function and the maintenance history function, and notifies the details of the trouble to the manufacturer and supplier by using the e-mail function. As a result, the manufacturer or the supplier can grasp the trouble with the pre-cutting machine 20 of the worker H and quickly dispatch maintenance personnel or order replacement parts. Furthermore, by attaching an image or video of the location where the trouble occurred in the pre-cutting machine 20 to the e-mail sent by the mail function, the manufacturer or supplier can more accurately grasp the details of the trouble. can facilitate the resolution of

Next, the electrical configuration of the maintenance support system S will be described with reference to FIGS. FIG. 6 is a block diagram showing the electrical configuration of maintenance support system S. As shown in FIG. First, the electrical configuration of the mobile terminal 1 will be described. The mobile terminal 1 has a CPU 10 , a flash ROM 11 and a RAM 12 , which are connected to an input/output port 14 via a bus line 13 . The input/output port 14 is further connected with the touch panel 2 and the LCD 3 described above, a camera 15 for capturing an image, and a communication section 16 .

The CPU 10 is an arithmetic device that controls each unit connected by the bus line 13 . The flash ROM 11 is a rewritable nonvolatile memory that stores programs executed by the CPU 10, fixed value data, etc., and stores a portable control program 11a.

The mobile control program 11a is a program executed by the CPU 10 after the mobile terminal 1 is powered on. Control of each part of the mobile terminal 1 is executed by the mobile control program 11a. An image transmitted to the server 50 via the server 50 and received from the server 50 is displayed on the LCD 3 .

The communication unit 16 is a device for communicating with an external device. The mobile terminal is connected to the Internet N via the communication unit 16 and communicates with the server 50 via the Internet N.

Next, the electrical configuration of the server 50 will be explained. The server 50 has a CPU 51, a hard disk drive 52 (hereinafter abbreviated as "HDD 52"), and a RAM 53 which is a memory for rewritably storing various work data, flags, etc. when the CPU 51 executes programs. , are connected to input/output ports 55 via bus lines 54, respectively. A communication unit 56 is also connected to the input/output port 55 .

The CPU 51 is an arithmetic device that controls each unit connected by the bus line 54 . The HDD 52 is a rewritable non-volatile storage device that stores programs executed by the CPU 51, fixed value data, etc., and stores a maintenance support program 52a, album data 52b, manual data 52c, and maintenance data 52d. be done. When the maintenance support program 52a is executed by the CPU 51, the main processing of FIG. 8 is executed.

The album data 52b stores the peripheral image Pa and the detailed image Pd used in the album function, and the manual data 52c stores the manual used in the manual function. The album data 52b and the manual data 52c will be described with reference to FIG.

FIG. 7(a) is a diagram schematically showing the album data 52b. The album data 52b stores a surrounding image Pa and a detailed image Pd used in the album function. FIG. 7A schematically shows actual data (image data) of images stored in the album data 52b and image file names, which are names of the images.

In the present embodiment, the image file name includes the type of image ("surrounding image" representing surrounding image Pa or "detailed image" representing detailed image Pd), machine type, model name, name of location of precut machine 20 ( X1, etc.) and the image file extension (.jpg, etc.). When retrieving an image from the album data 52b, it is retrieved based on the machine type, model name, and part name of the pre-cutting machine 20 in the image file name.

FIG. 7(b) is a diagram schematically showing the manual data 52c. The manual data 52c stores, for each manual, the corresponding machine type, model name, category, keyword, title, content, and specific operating method and trouble solving method (response) in association with each other.

Return to FIG. The maintenance data 52d stores maintenance history in the calendar function. The maintenance data 52d stores a maintenance history corresponding to each day. When the calendar is displayed by the calendar function, the maintenance history corresponding to the period of the displayed calendar is acquired from the maintenance data 52d, and the acquired maintenance history is displayed together with the calendar.

The communication unit 56 is a device for communicating with an external device. The server 50 is connected to the Internet N via the communication unit 16 and communicates with the mobile terminal 1 via the Internet N. Also, the e-mail sent via the communication unit 56 is sent via the Internet N to the PC 100 of the manufacturer or supplier.

Next, processing executed by the CPU 51 of the server 50 will be described with reference to FIGS. 8 to 11. FIG. FIG. 8 is a flow chart of main processing of the server 50 . The main processing of the server 50 is processing that is executed after the power of the server 50 is turned on. 8 to 11, the processing of the mobile terminal 1 executed in relation to the processing of the server 50 will also be described.

In the main processing of the server 50, first, it is confirmed whether the operation mode has been received from the portable terminal 1 (S1). Prior to the process of S1, the menu screen 30 (see FIG. 2A) is transmitted from the server 50 to the mobile terminal 1. FIG. An operation mode corresponding to the one selected through the touch panel 2 from among the album key 30a, the manual key 30b, the maintenance history key 30c, and the mail key 30d on the menu screen 30 displayed on the mobile terminal 1 is transmitted to the server 50. be. In the process of S1, the operation mode transmitted from the portable terminal 1 is confirmed.

In the process of S1, when the operation mode is received (S1: Yes), the received operation mode is confirmed (S2). In the process of S2, if the operation mode is the album function (S2: "album function"), the album process (S3) is executed, and if the operation mode is the manual function (S2: "manual function"), When the manual process (S4) is executed and the operation mode is the maintenance history function (S2: "maintenance history function"), the maintenance history process (S5) is executed, and when the operation mode is the mail function (S2 : "mail function") and mail processing (S6). Here, album processing, manual processing, maintenance history processing and mail processing will be described with reference to FIGS. 9 to 11. FIG.

FIG. 9 is a flowchart of album processing. The album processing is processing for realizing an album function in the maintenance support system S. FIG. In the album processing, first, the album top screen 31 (see FIG. 2(b)) is transmitted to the mobile terminal 1 (S10). The album top screen 31 transmitted to the mobile terminal 1 by the process of S10 is displayed on the LCD 3 of the mobile terminal 1. FIG.

After the processing of S10, it is checked whether or not the fact that the next key 31c of the album top screen 31 has been operated has been received from the portable terminal 1 (S11). In the processing of S2, if it is not received that the next key 31c has been operated (S11: No), the processing of S11 is repeated. On the other hand, in the process of S11, if it is received that the next key 31c has been operated (S11: Yes), the machine type and model input from the mobile terminal 1 in the machine type input area 31a and the model input area 31b are entered. First name is acquired (S12).

After the processing of S12, the album display screen 32 (see FIGS. 2(c) and 3) is transmitted to the mobile terminal 1 (S13). The album display screen 32 transmitted to the mobile terminal 1 by the process of S13 is displayed on the LCD 3 of the mobile terminal 1 .

After the processing of S13, it is checked whether or not it is received from the portable terminal 1 that the search key 32b of the album display screen 32 has been operated (S14). In the process of S14, if the fact that the search key 32b has been operated has not been received (S14: No), the process of S14 is repeated. On the other hand, in the process of S14, when it is received that the search key 32b has been operated (S14: Yes), the name of the part of the precutting machine 20 that has been input from the mobile terminal 1 in the keyword input area 32a is acquired. (S15).

After the process of S15, the number of characters in the name of the location acquired in the process of S15 is confirmed (S16). In the process of S16, if the number of characters in the name of the location is one or more (S16: "one character or more"), the image file name among the images stored in the album data 52b (see FIG. 7A) is An image including the machine type and model name obtained in the process of S12 and the name of the part obtained in the process of S15 is transmitted to the mobile terminal 1 (S17).

As a result, in the image display area 32c displayed on the LCD 3 of the mobile terminal 1, the machine type and model name input in the machine type input area 31a and the model input area 31b, and the precut processing input in the keyword input area 32a. A peripheral image Pa and a detailed image Pd corresponding to the name of the part of the aircraft 20 are displayed.

On the other hand, in the processing of S16, if the number of characters in the location name is 0 (S16: "0 characters"), the image file name among the images stored in the album data 52b is All images including the machine type and model name are transmitted to the mobile terminal 1 (S18). As a result, in the image display area 32c displayed on the LCD 3 of the portable terminal 1, all surrounding images Pa and detailed images Pd corresponding to the machine type and model name entered in the machine type input area 31a and the model input area 31b are displayed. is displayed.

After the processing of S16 and S17, it is checked whether or not the fact that the image displayed in the image display area 32c has been selected has been received from the portable terminal 1 (S19). In the process of S19, when it is received that an image has been selected (S19: Yes), an enlarged version of the selected image is transmitted to the mobile terminal 1 (S20). As a result, the selected image is enlarged and displayed on the album display screen 32 displayed on the LCD 3 of the mobile terminal 1 (see FIGS. 3B and 3C).

In the process of S19, if the fact that the image has been selected has not been received (S19: No), the process of S20 is skipped. After the processing of S19 and S20, it is checked whether or not an instruction to continue the album function is received from the portable terminal 1 (S21). In the process of S21, when it is received that the album function should be continued (S21: Yes), the process of S10 and after is repeated. On the other hand, in the process of S21, if the continuation of the album function has not been received (S21: No), the album process ends.

Next, the manual processing of S4 will be described with reference to FIG. FIG. 10 is a flowchart of manual processing. Manual processing is processing for realizing a manual function in the maintenance support system S. FIG. In the manual process, first, the manual top screen 33 (see FIG. 4(a)) is transmitted to the portable terminal 1 (S30). The manual top screen 33 transmitted to the mobile terminal 1 is displayed on the LCD 3 of the mobile terminal 1 by the process of S30.

After the process of S30, it is checked whether or not it is received from the portable terminal 1 that the search key 33e of the manual top screen 33 has been operated (S31). In the processing of S31, if it is not received that the search key 33e has been operated (S31: No), the processing of S31 is repeated.

On the other hand, in the processing of S31, if it is received that the search key 33e has been operated (S31: Yes), the machine type input area 33a, the model input area 33b, the category designation area 33c, and the keyword input area are displayed from the portable terminal 1. The machine type, model name, category and keyword entered in 33d are acquired (S32).

After the process of S32, of the manuals stored in the manual data 52c (see FIG. 7B), those corresponding to the machine type, model name, category and keyword acquired in the process of S32 are acquired (S33 ), a search result screen 34 (see FIG. 4B) with the subject of the acquired manual attached to the result key 34ax is created and transmitted to the portable terminal 1 (S34). Thereby, the search result screen 34 is displayed on the LCD 3 of the mobile terminal 1 .

After the processing of S34, it is checked whether or not it is received from the portable terminal 1 that the result key 34ax of the search result screen 34 has been selected (S35). In the process of S35, if the fact that the result key 34ax has been selected has not been received (S35: No), the process of S35 is repeated.

In the process of S35, when it is received that the result key 34ax has been selected (S35: Yes), the detailed display screen 35 of the manual corresponding to the selected result key 34ax among the manuals acquired in the process of S33 is displayed. (See FIG. 4(c)) and transmits to the mobile terminal 1 (S36). Thereby, the detailed display screen 35 is displayed on the LCD 3 of the mobile terminal 1 .

After the processing of S36, it is checked whether or not an instruction to continue the manual function is received from the portable terminal 1 (S37). In the process of S37, when the instruction to continue the manual function is received (S37: Yes), the process from S30 onwards is repeated. On the other hand, in the process of S37, if the instruction to continue the manual function has not been received (S37: No), the manual process ends.

Next, the maintenance history processing in S5 will be described with reference to FIG. 11(a). FIG. 11A is a flowchart of maintenance history processing. The maintenance history process is a process for realizing a maintenance history function in the maintenance support system S. FIG. In the maintenance history process, first, the maintenance history screen 36 (see FIG. 5(a)) is transmitted to the mobile terminal 1 (S50). The maintenance history screen 36 transmitted to the mobile terminal 1 by the process of S<b>50 is displayed on the LCD 3 of the mobile terminal 1 .

After the process of S50, the period of the calendar to be displayed in the calendar display area 36a of the maintenance history screen 36 is acquired from the portable terminal 1 (S51). Specifically, when the previous month key 36b or the next month key 36c of the maintenance history screen 36 is operated from the portable terminal 1, the information of the period (month) specified by the operation is acquired.

After the process of S51, the calendar of the acquired period and the maintenance history of the acquired period in the maintenance data 52d (see FIG. 6) are transmitted to the portable terminal 1 (S52). As a result, the maintenance history screen 36 displayed on the LCD 3 of the portable terminal 1 displays the calendar for the period (month) specified by the worker H and the maintenance history attached to the calendar.

After the process of S52, it is checked whether the maintenance history has been received from the mobile terminal 1 (S53). In the process of S53, when the maintenance history is received (S53: Yes), the maintenance history and the date and time when the maintenance history received from the mobile terminal 1 are recorded are stored in the maintenance data 53b (S54).

In the process of S53, if the maintenance history has not been received (S53: No), the process of S54 is skipped.

After the processing of S53 and 54, it is checked whether or not a message to continue the maintenance history function is received from the portable terminal 1 (S55). In the processing of S55, when it is received that the maintenance history function is to be continued (S55: Yes), the processing from S50 onwards is repeated. On the other hand, in the process of S55, if the continuation of the maintenance history function has not been received (S55: No), the maintenance history process is terminated.

Next, the mail processing of S6 will be described with reference to FIG. 11(b). FIG. 11B is a flowchart of mail processing. The mail processing is processing for realizing the mail function in the maintenance support system S. FIG. In the mail process, first, the mail screen 37 (see FIG. 5(b)) is transmitted to the mobile terminal 1 (S60). The mail screen 37 transmitted to the mobile terminal 1 by the process of S60 is displayed on the LCD 3 of the mobile terminal 1. FIG.

After the processing of S60, it is checked whether or not a message indicating that the send key 37d has been operated has been received from the portable terminal 1 (S61). In the process of S61, if the operation of the send key 37d has not been received (S61: No), the process of S61 is repeated.

On the other hand, in the process of S61, if it is received that the send key 37d has been operated (S61: Yes), the title set in the title input area 37a, text input area 37b, and file attachment area 37c from the portable terminal 1 , text and attached files are obtained, and an e-mail is created (S62).

After the process of S62, the created e-mail is sent to the default e-mail address (S63). As a result, the created e-mail is sent to the PC 100 of the manufacturer or supplier (see FIG. 6).

After the processing of S63, it is checked whether or not a message to continue the mail function has been received from the portable terminal 1 (S64). In the process of S64, when the message to continue the mail function is received (S64: Yes), the process from S60 onwards is repeated. On the other hand, in the processing of S64, if the continuation of the mail function has not been received (S64: No), the mail processing ends.

Return to FIG. In the process of S1, if the operation mode has not been received (S1: No), or after the processes of S3 to S6, other processes related to the server 50 are performed (S7), and the processes of S1 and subsequent steps are repeated.

The present invention has been described above based on the embodiments, but the present invention is not limited to the above-described embodiments, and it is easy to make various improvements and modifications without departing from the scope of the present invention. can be inferred.

In the above embodiment, in the album function, the surrounding image Pa and the detailed image Pd corresponding to the image display area 32c of the album display screen 32 are displayed side by side (see FIG. 3A). However, without being limited to this, the detailed image Pd may be displayed after the relevant surrounding image Pa is displayed.

Specifically, first, only the peripheral image Pa including the specified machine type, model name, and location name is searched and displayed in the image display area 32c. The position of the surrounding image Pa in the image display area 32c is configured to be designated by the touch panel 2, and when the position of the precut processing machine 20 in the surrounding image Pa is designated via the touch panel 2, the surrounding image Pa is displayed. Instead, a detailed image Pd corresponding to the specified location may be retrieved and displayed in the image display area 32c.

In addition, as a method of acquiring a location from the surrounding image Pa, when a location display Pt displayed in the surrounding image Pa is specified, the location may be acquired from the name displayed in the location display Pt. , the identification information (for example, the name, etc.) of each location of the precut machine 20 displayed on the surrounding image Pa is stored, and when the location of the precut machine 20 on the surrounding image Pa is specified, It is also possible to acquire identification information to be used, and to acquire the location from the identification information.

In this way, the operator H can roughly grasp the position of the trouble occurrence point in the precut machine 20 by first displaying the surrounding image Pa of the designated point. Then, the detailed image Pd corresponding to the position specified in the surrounding image Pa is displayed instead of the surrounding image Pa. The worker H designates a position roughly grasped from the previously displayed surrounding image Pa, and a detailed image Pd corresponding to that position is displayed. can more specifically specify the position of the location where the trouble occurred. By displaying the surrounding image Pa and the detailed image Pd step by step in this manner, the position of the trouble occurrence point can be identified intuitively and smoothly.

In the above-described embodiment, in the album function, the name of the part of the precut machine 20 is input from the touch panel 2 of the mobile terminal 1 in the keyword input area 32a of the album display screen 32, but the present invention is not limited to this. For example, the server 50 may be provided with an input device such as a keyboard and a mouse, and the name of the part of the pre-cutting machine 20 may be entered from the input device.

Further, as shown in FIG. 12, the precut machine 20 may be included in the maintenance support system S, and the location may be received from the precut machine 20 .

Specifically, the precut machine 20 is connected to the Internet N, and when a trouble occurs in the precut machine 20, the location of the trouble is transmitted to the mobile terminal 1 via the Internet N. The mobile terminal 1 transmits the location where the trouble occurred received from the precut machine 20 to the server 50 instead of inputting the name of the location in the keyword input area 32a. The image Pd may be obtained and displayed in the image display area 32c.

As a result, the surrounding image Pa and the detailed image Pd of the trouble occurrence location are displayed in the precut machine 20 without the operator H manually entering the name of the location in the keyword input area 32a. Labor of the worker H can be reduced.

It should be noted that the trouble occurrence location from the pre-cutting machine 20 is not limited to being received by the mobile terminal 1 , and may be received by the server 50 . In this case, in the processing of S15 of the album processing in FIG. 9, the trouble occurrence point received from the precut processing machine 20 may be acquired.

Alternatively, an image including information on the trouble occurrence location may be displayed on the pre-cutting machine 20 and the trouble occurrence location may be acquired by acquiring the image with the portable terminal 1 . Specifically, the precut machine 20 is included in the maintenance support system S, and when a trouble occurs in the precut machine 20, the information on the location of the trouble is a two-dimensional code (for example, a QR code (registered trademark)). The part image is displayed on the display device 21 . Then, the location image displayed on the display device 21 is captured by the camera 15 of the mobile terminal 1, the location image is analyzed to obtain the location where the trouble occurs, and the location where the trouble occurs is transmitted to the server 50. A surrounding image Pa and a detailed image Pd corresponding to the location where the trouble occurs may be acquired and displayed in the image display area 32c.

As a result, the peripheral image Pa and the detailed image Pd of the trouble occurrence location are displayed in the precut machine 20 without the operator H having to manually enter the name of the location in the keyword input area 32a, so that the trouble occurrence location can be specified. It is possible to reduce the labor of the worker H regarding.

Note that the location image displayed on the display device 21 is not limited to the two-dimensional code, and may be, for example, a one-dimensional code or other format, or an image of a character string representing the name of the location. If the location image is an image of a character string representing the name of the location, the trouble occurrence location may be obtained from the location image by a known image analysis method such as OCR or AI.

Furthermore, as described above, when the precut processing machine 20 transmits the location where the trouble occurred, or when the location image is displayed on the display device 21, the precut processing machine 20 notifies the manufacturer or supplier that the trouble has occurred. The communication and the ordering of parts corresponding to the location where the trouble occurred may be transmitted via the Internet N. As a result, the trouble of the pre-cutting machine 20 can be solved quickly by quickly carrying out maintenance and parts replacement at the location where the trouble occurs.

On the other hand, the manufacturer or the like can grasp the location of the trouble without actually visiting the precut machine 20 and inspecting it. The surrounding image Pa and detailed image Pd to be referred to in the album function can be transmitted, and the manual to be referred to in the manual function can be transmitted. Also by this, the trouble of the precut processing machine 20 can be solved rapidly.

It should be noted that the transmission of the fact that a trouble has occurred to the manufacturer or supplier and the ordering of the parts corresponding to the trouble occurrence point is performed by receiving the trouble occurrence point from the precut processing machine 20 or displaying it on the display device 21. You may perform from the portable terminal 1 or the server 50, when a location image is acquired.

In the above embodiment, the album display screen 32 (see FIGS. 2C and 3) of the album function displays the specified machine type, model name, surrounding image Pa, and detailed image Pd. Not limited. For example, a manual corresponding to the specified machine type, model name and location may be obtained from the manual data 52c and displayed on the album display screen 32 together with these images. As a result, it is possible to specify the place where the trouble occurred from the surrounding image Pa and the detailed image Pd, and to acquire the method of solving the trouble from the manual displayed together with these images, so that the trouble can be solved more quickly. be able to.

A key for displaying a mail screen 37 of the mail function is provided on the album display screen 32, and when the key is operated, the peripheral image Pa and the detailed image Pd displayed on the album display screen 32 are set as attached files. It can be configured as follows. As a result, when the worker H inquires the manufacturer or supplier about the surrounding image Pa and the detailed image Pd by e-mail, it is possible to save the trouble of setting the attached file again.

In the above embodiment, manuals corresponding to the specified machine type, model name, category and keyword are displayed on the detailed display screen 35 of the manual function (see FIG. 4C), but the present invention is not limited to this. For example, the surrounding image Pa and the detailed image Pd of the portion included in the text of the manual displayed together with the manual may be acquired from the album data 52b and displayed on the detailed display screen 35 . As a result, the worker H can more specifically grasp how to solve the trouble of the worker H by referring to the content described in the manual, the surrounding image Pa, and the detailed image Pd.

In the above-described embodiment, in the maintenance history function, the maintenance history by the character string is stored in the maintenance data 52d, but it is not limited to this. For example, along with the character string maintenance history, the surrounding image Pa and the detailed image Pd corresponding to the character string of the maintenance history are acquired from the album data 52b and stored in the maintenance data 52d. When displaying the calendar display area 36a, the maintenance history by the character string stored in the maintenance data 52d and the corresponding peripheral image Pa and detailed image Pd may be displayed. Thereby, the contents of the maintenance history displayed in the calendar display area 36a can be grasped more intuitively and specifically.

In the above embodiment, the locations of the precut processing machine 20 are identified by names, but this is not the only option. For example, a number may be assigned to each location of the precut processing machine 20 to identify the location of the precut processing machine 20 by the number, or a symbol (○, △, *, etc.) may be assigned to each location of the precut processing machine 20. , the location of the pre-cutting machine 20 may be identified by the symbol.

In the above embodiment, manuals corresponding to the specified machine type, model name, category and keyword are displayed in the manual function, but the present invention is not limited to this. For example, in addition to these conditions, only the manual corresponding to the model of the precut machine 20 maintained by the worker H may be displayed. As a result, the manual for the model of the pre-cutting machine 20 that has not actually been delivered is not displayed, thereby preventing the worker H from referring to the wrong manual.

In the above embodiment, the acquired surrounding image Pa and detailed image Pd are displayed in the image display area 32c, but the present invention is not limited to this. For example, the acquired surrounding image Pa and detailed image Pd may be transmitted to an information processing device other than the server 50 and the mobile terminal 1, or a printer may be connected to the server 50 or the mobile terminal 1 and the acquired surrounding image Pa and detailed image Pd may be printed.

In the above embodiment, both the surrounding image Pa and the detailed image Pd are stored in the album data 52b. In this case, only one of the surrounding image Pa and the detailed image Pd stored in the album data 52b is displayed in the image display area 32c.

In the above-described embodiment, the location display Pt is provided in the surrounding image Pa, and the location display Pt is omitted in the detailed image Pd, but the present invention is not limited to this. The location display Pt may be omitted from the surrounding image Pa, or the location display Pt may be provided in the detailed image Pd.

Moreover, although the display of the part display Pt is fixed regardless of the part specified in the keyword input area 32a, it is not limited to this. For example, among the part displays Pt, the display mode such as the color and size of the part display Pt corresponding to the part specified in the keyword input area 32a may be changed. As a result, the location display Pt specified in the keyword input area 32a can be grasped at a glance among the plurality of location displays Pt displayed in the surrounding image Pa, and the position of the location can be specified quickly.

In the above embodiment, the album function, the manual function, the maintenance history function, and the mail function are provided as the operation modes of the maintenance support system S. Alternatively, operation modes other than these may be provided.

In the above-described embodiment, the server 50 is used as a computer that executes the maintenance support program 51a. However, the maintenance support program 51a may be executed by another computer such as the mobile terminal 1 or a tablet terminal. When the maintenance support program 51a is executed on the mobile terminal 1, the album data 52b, the manual data 52c, and the maintenance data 52d are stored in the flash ROM 11 of the mobile terminal 1. Information to be acquired may be acquired from the touch panel 2, and the album top screen 31, the surrounding image Pa, etc. may be displayed on the LCD3.

The present invention may also be applied to a dedicated device that stores the maintenance support program 51a, the album data 52b, the manual data 52c, and the maintenance data 52d in a ROM or the like and executes only the maintenance support program 51a. Such a dedicated device is called a "maintenance support device".

20 precut processing machine 52a maintenance support program S maintenance support system 50 server (computer)
52 HDD (storage unit)
52b album data (image storage means)
1 mobile terminal (terminal, computer)
3 LCD (display)
S15 part acquisition step, part acquisition means, part reception means S17, S18 image search step, image output step, image search means, image output means

Claims (10)

A maintenance support program that causes a computer having a storage unit and a display unit to execute an image output process for outputting an image of a specified portion of a precut machine,
operating the storage unit as image storage means for storing, for each location of the precut machine, a peripheral image including the location of the precut machine and a detailed image of the location;
a location acquiring step of acquiring a location of the designated precut processing machine;
an image retrieving step of retrieving a surrounding image and a detailed image corresponding to the location acquired in the location acquisition step from the image storage means;
an image output step of displaying the surrounding image and detailed image retrieved in the image retrieval step on the display unit or transmitting to another computer;
A maintenance support program characterized by causing the computer to execute. 2. The maintenance according to claim 1, wherein said image outputting step displays an image in which the surrounding image and the detailed image retrieved in said image retrieving step are arranged side by side on said display unit or transmits said image to said another computer. support program. A maintenance support program that causes a computer having a storage unit and a display unit to execute an image output process for outputting an image of a specified portion of a precut machine,
operating the storage unit as image storage means for storing, for each location of the precut machine, a peripheral image including the location of the precut machine and a detailed image of the location;
a location acquiring step of acquiring a location of the designated precut processing machine;
an image retrieval step of retrieving a surrounding image corresponding to the location acquired in the location acquisition step from the image storage means;
an image output step of displaying the surrounding image retrieved in the image retrieval step on the display unit or transmitting it to another computer;
a position acquisition step of acquiring a position specified in the surrounding image displayed on the display unit or transmitted to the other computer by the image output step;
a detailed image searching step of obtaining a detailed image of a portion corresponding to the position obtained in the position obtaining step from the image storage means;
a detailed image output step of displaying the detailed image searched in the detailed image searching step on the display unit or transmitting the detailed image to the other computer;
A maintenance support program characterized by causing the computer to execute. When a trouble occurs, the precut processing machine transmits the location of the trouble to the outside,
The location acquisition step acquires the trouble occurrence location transmitted from the precut processing machine,
The image search step searches the image storage means for a surrounding image corresponding to the trouble occurrence location acquired by the location acquisition step, or a surrounding image and a detailed image thereof,
The image output step displays the surrounding image corresponding to the trouble occurrence location searched in the image search step, or the surrounding image and detailed image on the display unit or transmits to the other computer. The maintenance support program according to any one of claims 1 to 3, characterized by: When a trouble occurs, the precut processing machine displays a location image containing information on the location where the trouble occurred,
The location acquisition step acquires a trouble occurrence location based on a location image displayed on the precut machine,
The image search step searches the image storage means for a surrounding image corresponding to the location where the trouble occurred based on the location image acquired by the location acquisition step, or for a surrounding image and a detailed image thereof,
The image output step displays a surrounding image corresponding to the trouble occurrence location based on the location image searched in the image search step, or the surrounding image and detailed image on the display unit or transmits to the other computer. 5. The maintenance support program according to any one of claims 1 to 4, wherein the maintenance support program is a program. The surrounding image is an image based on a mechanical drawing including the corresponding part of the precut processing machine,
6. The maintenance support program according to any one of claims 1 to 5, wherein the detailed image is an image based on a photograph taken of the corresponding portion of the precut machine. A maintenance support system comprising a server and a terminal,
The server is
image storage means for storing, for each location of the precut machine, a peripheral image including the location of the precut machine and a detailed image of the location;
a location receiving means for acquiring the location of the precut machine transmitted from the terminal;
an image retrieval means for retrieving a surrounding image and a detailed image corresponding to the location acquired by the location receiving means from the image storage means;
an image transmission means for transmitting the peripheral image and the detailed image retrieved by the image retrieval means to the terminal;
The terminal is
a location acquiring means for acquiring locations of the precut processing machine;
a location transmitting means for transmitting the location of the precut processing machine acquired by the location acquiring means to the server;
an image receiving means for receiving ambient images and detailed images from the server;
an image display means for displaying the surrounding image and detailed image received by the image receiving means;
A maintenance support system comprising: The maintenance support system further comprises the precut machine,
The precut processing machine is
Trouble point acquisition means for acquiring the trouble occurrence point when a trouble occurs;
trouble point transmission means for transmitting the trouble occurrence point acquired by the trouble point acquisition means to the terminal,
The terminal is
Provided with a point receiving means for receiving a trouble occurrence point from the precut machine,
The point acquisition means of the terminal acquires the trouble occurrence point received by the point reception means,
The image receiving means of the terminal receives from the server the surrounding image and the detailed image corresponding to the location where the trouble occurred received by the location receiving means,
8. The maintenance support system according to claim 7, wherein the image display means of said terminal displays the peripheral image and the detailed image corresponding to the location of trouble occurrence received by said image receiving means. The maintenance support system further comprises the precut machine,
The precut processing machine is
Trouble point acquisition means for acquiring the trouble occurrence point when a trouble occurs;
a location image display means for displaying a location image containing information on the trouble occurrence location acquired by the trouble location acquisition means;
The terminal is
A location image acquiring means for acquiring a location image displayed on the precut processing machine,
The part acquisition means of the terminal acquires the trouble occurrence part of the precut machine from the part image acquired by the part image acquisition means,
The image receiving means of the terminal receives, from the server, a surrounding image and a detailed image of the location where the trouble occurred based on the location image acquired by the location image acquiring means,
9. The maintenance according to claim 7, wherein the image display means of the terminal displays a surrounding image and a detailed image corresponding to the location where the trouble occurred based on the location image received by the image receiving means. support system. image storage means for storing, for each location of the precut machine, a peripheral image including the location of the precut machine and a detailed image of the location;
a location acquiring means for acquiring a location of the designated precut processing machine;
an image retrieval means for retrieving a surrounding image and a detailed image corresponding to the location acquired by the location acquisition means from the image storage means;
image output means for displaying or transmitting surrounding images and detailed images retrieved by the image retrieval means;
A maintenance support device comprising:

Images