JP2023051301A - Management apparatus, management method, and program - Google Patents

Abstract

To provide a management apparatus configured so that a user who is considering the purchase of a specific commodity can quickly find an evaluation important for the user from among evaluations posted for the commodity, a management method, and a program.SOLUTION: In a management server of a transaction management system, an EC management unit 422 of a sales management unit for managing evaluations on articles includes: an evaluation information acquisition unit 822 which acquires evaluation information indicating a result of evaluating at least one of P items (P is an integer equal to or more than 2) regarding an article; a browser information acquisition unit (user information extraction unit 824) which acquires browser information indicating behavioral characteristics, interests, or tastes of a browser who browses evaluations on the article; and a first item determination unit 826 which determines, based on the browser information acquired by the browser information acquisition unit, from among the P items, Q items (Q is a positive integer equal to or less than P) to be used for deriving an evaluation value of the article that indicates a degree of evaluation for the article.SELECTED DRAWING: Figure 8

Description

The present invention relates to a management device, management method, and program.

Patent Literature 1 discloses an EC server that provides an environment in which evaluations according to product genres are posted.
[Prior art documents]
[Patent Literature]
[Patent Document 1] International Publication No. 2017/094169

For example, the items that users who access an EC site place importance on when purchasing products sold on the EC site differ from user to user. However, according to the EC server disclosed in Patent Document 1, a user who is considering purchasing a specific product can quickly select an evaluation that is important to the user from the evaluations posted for the product. hard to find.

In a first aspect of the invention, a management device is provided. The management device described above manages, for example, evaluations of articles. The management device described above includes, for example, an evaluation information acquisition unit that acquires evaluation information indicating an evaluation result for at least one of P items (P is an integer of 2 or more) regarding an article. The above-described management device includes, for example, a viewer information acquisition unit that acquires viewer information that indicates behavioral characteristics, interests, or preferences of viewers who view evaluations of articles. For example, based on the viewer information acquired by the viewer information acquisition unit, the above management device selects Q ( Q is a positive integer equal to or smaller than P.).

In the management device described above, the P items related to articles may be classified into a plurality of categories. In the management device described above, the first item determination unit presents an evaluation to the viewer from among a plurality of categories based on at least one of behavioral characteristics, interests, and preferences of the viewer indicated by the viewer information. may determine one or more partitions to be used for

In the management device described above, the P items related to articles may be classified into a plurality of categories. In the management device described above, the first item determination unit determines at least one selected from the group consisting of the type of article, the viewer's instruction, and the viewer's behavioral characteristics, interests, and preferences indicated by the viewer information. Based on this, one or more categories may be determined from among the plurality of categories to be used in presenting the ratings to the viewer. The first item determination unit determines Q items including one or more items included in one or more categories based on at least one of behavioral characteristics, interests, and preferences of the viewer indicated by the viewer information. may

The management device described above may include a first item evaluation unit that calculates an evaluation value for each of the Q items based on one or more pieces of evaluation information regarding the article acquired by the evaluation information acquisition unit. The management device includes an article evaluation unit that calculates an evaluation value of an article based on an evaluation value for each of the Q items calculated by the first item evaluation unit and a weight assigned to each of the Q items. may be provided. In the management device described above, the article evaluation unit determines a weight value assigned to each of the Q items based on at least one of behavioral characteristics, interests, and preferences of the viewer indicated by the viewer information. good.

In the management device described above, the evaluation information acquisition unit selects at least one of P items related to the first item by a consumer who received the first item traded in the past or used or consumed the first item. may be provided with a first evaluation information acquisition unit that acquires first evaluation information indicating the result of the evaluation for. The evaluation information acquisition unit may include a distribution information acquisition unit that acquires distribution state information indicating the state of the first product during at least part of the distribution process of the first product. The evaluation information acquisition unit includes a correction unit that corrects the evaluation result for at least one of the P items regarding the first product indicated by the first evaluation information, based on the state of the first product indicated by the distribution state information. Be prepared.

In the management device described above, the evaluation information acquisition unit selects at least one of P items related to the first item by a consumer who received the first item traded in the past or used or consumed the first item. may be provided with a first evaluation information acquisition unit that acquires first evaluation information indicating the result of the evaluation for. The evaluation information acquisition unit may include an inspection information acquisition unit that acquires inspection information indicating the time point at which the consumer inspects or evaluates the first article. The evaluation information acquisition unit corrects the evaluation result for at least one of the P items regarding the first product indicated by the first evaluation information, based on the inspection time point or the evaluation time point of the first product indicated by the inspection information. A corrector may be provided. The management device described above may include a production information acquisition unit that acquires production information indicating the time of production or the time of shipment of the first article. In the above-described management device, the correcting unit is based on the length of the period between the time of production or shipment of the first product indicated by the production information and the time of inspection or evaluation of the first product indicated by the inspection information. may be used to correct the evaluation result for at least one of the P items regarding the first article indicated by the first evaluation information.

In the management device described above, the first item may be perishables, or agricultural, marine, or livestock products. In the management device described above, the correction unit corrects the evaluation result for at least one of the P items regarding the first product indicated by the first evaluation information, further based on at least one of the origin and item of the first product. You can

In a second aspect of the invention, a management device is provided. The management device described above manages, for example, evaluations of articles. The management device described above includes, for example, an evaluation information acquisition unit that acquires evaluation information indicating the evaluation result for at least one of P items (P is an integer equal to or greater than 2) regarding the article. The management device described above includes, for example, a second item evaluation unit that calculates an evaluation value for each of the P items based on one or more pieces of evaluation information regarding the article acquired by the evaluation information acquisition unit. For example, based on the evaluation value for each of the P items calculated by the second item evaluation unit, the management device described above selects Q items (Q is a positive integer less than or equal to P). The management device refers to, for example, a recipient information storage unit that stores one or more pieces of recipient information indicating behavioral characteristics, interests, or preferences of one or more recipients who can receive information about an article, A recipient extraction unit for extracting recipients having behavioral characteristics, interests, or preferences related to the Q items determined by the second item determination unit. The management device described above includes, for example, a generation unit that determines an evaluation of an article using Q items and generates information about the article including information indicating the evaluation of the article. The management device described above includes, for example, a transmission unit that transmits information about the article to the communication terminals of the recipients extracted by the recipient extraction unit.

In a third aspect of the invention, a management method is provided. The management method described above is, for example, a management method for managing evaluations of articles. Each step of the management method may be performed by a computer. The management method described above may be a management method for managing evaluations of articles using a computer. The management method described above has, for example, an evaluation information acquiring step of acquiring evaluation information indicating an evaluation result for at least one of P items (P is an integer equal to or greater than 2) regarding the article. The management method described above has, for example, a viewer information acquisition step of acquiring viewer information indicating behavioral characteristics, interests, or preferences of viewers viewing evaluations of articles. In the above management method, for example, based on the viewer information acquired in the viewer information acquisition stage, out of the P items, Q items (Q is a positive integer less than or equal to P) are presented to the viewer. There is a first item determination step of determining the item of

In a fourth aspect of the invention, a management method is provided. The management method described above is, for example, a management method for managing evaluations of articles. Each step of the management method may be performed by a computer. The management method described above may be a management method for managing evaluations of articles using a computer. The management method described above has, for example, an evaluation information acquiring step of acquiring evaluation information indicating the evaluation result for at least one of P items (P is an integer equal to or greater than 2) regarding the article. The management method described above has, for example, a second item evaluation step of calculating an evaluation value for each of the P items based on one or more pieces of evaluation information regarding the article acquired in the evaluation information acquisition step. In the above management method, for example, Q items (Q is a positive integer less than or equal to P). The above management method refers to, for example, a recipient information storage device that stores one or more recipient information indicating behavioral characteristics, interests, or preferences of one or more recipients who can receive information about an item, A recipient extraction step of extracting recipients having behavioral characteristics, interests or preferences associated with the Q items determined in the second item determination step. The management method described above has a generation step of determining an evaluation of an article using, for example, Q items, and generating information about the article including information indicating the evaluation of the article. The management method described above comprises, for example, a sending step of sending information about the article to the communication terminals of the recipients extracted in the recipient extraction step.

In a fifth aspect of the invention, a program is provided. The program may be a program for causing a computer to function as the management device according to the first or second aspect. The program may be a program for causing a computer to execute the management method according to the third or fourth aspect. A computer readable medium storing the above program may be provided. The computer-readable medium may be non-transitory computer-readable medium. The computer-readable medium may be a computer-readable recording medium.

It should be noted that the above summary of the invention does not list all the necessary features of the invention. Subcombinations of these feature groups can also be inventions.

An example of the system configuration of the transaction management system 100 is shown schematically. An example of the internal configuration of the production robot 120 is schematically shown. An example of information collection processing in the management server 110 is shown schematically. An example of the internal structure of the transaction management part 112 is shown roughly. 1 schematically shows an example of an item description screen for an item on sale. An example of the evaluation input screen of the goods after the completion of delivery is shown roughly. FIG. 11 schematically shows another example of a product evaluation input screen after completion of delivery; FIG. An example of an internal structure of EC site management part 422 is shown roughly. An example of the internal configuration of the evaluation acquisition unit 462 is shown schematically. An example of the system configuration of the computer 3000 is shown schematically.

Hereinafter, the present invention will be described through embodiments of the invention, but the following embodiments do not limit the invention according to the claims. Also, not all combinations of features described in the embodiments are essential for the solution of the invention. In addition, in the drawings, the same or similar parts may be denoted by the same reference numerals to omit redundant description.

[Overview of transaction management system 100]
FIG. 1 schematically shows an example system configuration of a transaction management system 100. As shown in FIG. In this embodiment, transaction management system 100 includes management server 110, for example. In this embodiment, the management server 110 has, for example, a transaction management section 112 and a distribution management section 114 .

Transaction management system 100 may further include at least one of production robot 120 , sorting system 140 , and distribution system 160 . In this embodiment, the production robot 120 includes, for example, a base unit 130, one or more (sometimes simply referred to as one or more) movement units 132, one or more imaging units 134, and one or more sensor unit 136 and one or more work units 138 .

In the present embodiment, details of the transaction management system 100 will be described by taking as an example the case where the transaction management system 100 manages transactions of the products 12 and 14 . In the present embodiment, the details of the transaction management system 100 will be described by taking as an example the case where the product 14 is the same or similar type of product as the product 12 or the product produced by the producer 20 of the product 12. be done.

Further, in the present embodiment, details of the transaction management system 100 will be described by taking as an example a case where the products 12 and 14 are (i) perishables or (ii) agricultural products, marine products, or livestock products. Examples of perishable foods include fruits and vegetables, fresh flowers, seafood, and meat. Examples of agricultural products include cereals, vegetables, fruits, tea, flowering trees, mushrooms, mycelia, and the like. However, products 12 and 14 are not limited to perishables, agricultural products, marine products, or livestock products.

In the transaction of goods 12 and goods 14 , producer 20 produces goods 12 and goods 14 . The producer 20 transfers the produced products 12 and 14 to the consumer 40 with or without charge. Producer 20 may transfer product 12 and product 14 to consumer 40 through one or more distributors 30 . In this case, for example, the producer 20 first transfers the product 12 and the product 14 to the distributor 30 with or without charge. Next, the distributor 30 transfers the product 12 and the product 14 to the consumer 40 with or without charge.

In this embodiment, the producer 20 performs various tasks for producing the products 12 and 14 . Producer 20 may be a natural person or an entity. An entity may or may not have legal personality. The producer 20 may access the management server 110 using the communication terminal 22 . The producer 20 uses, for example, the communication terminal 22 to transmit information indicating records of various types of work related to the products 12 and 14 to the management server 110 . Producer 20 may utilize production robot 120 to produce product 12 and product 14 .

In this embodiment, distributor 30 mediates transactions between producer 20 and consumer 40 . Distributors 30 are exemplified by carriers, warehouses, wholesalers, and retailers. A producer group composed of a plurality of producers 20 may have not only the side of producers 20 but also the side of distributors 30 . Examples of producer groups include collecting and shipping groups and cooperatives.

In this embodiment, the consumer 40 receives the product 12 and the product 14 from the producer 20 or the distributor 30 with or without charge. Consumer 40 uses or consumes merchandise 12 and merchandise 14 . Consumer 40 may inspect or evaluate merchandise 12 and merchandise 14 prior to using or consuming merchandise 12 and merchandise 14 . Consumer 40 may inspect or evaluate merchandise 12 and merchandise 14 after using or consuming merchandise 12 and merchandise 14 .

[Overview of information processing in transaction management system 100]
An example of information processing in the transaction management system 100 is a case in which a consumer 44, which is an example of the consumer 40, purchases the product 12, and then a consumer 46, which is another example of the consumer 40, purchases the product 14. is explained. In this embodiment, the transaction management system 100 collects various data in the process of trading the product 12 . Transaction management system 100 may perform processing to assist in gathering the above data.

Various data collected in the transaction of the product 12 are used in the transaction of the product 14 . In one embodiment, the transaction management system 100 stores data regarding the evaluation of the product 12 or the producer 20 collected in the transaction of the product 12 (sometimes simply referred to as evaluation information about the product 12) to the product 14. process for presentation to a consumer 46 who is considering purchasing the In another embodiment, the transaction management system 100 performs processing to determine the selling point of the item 14 based on the characteristics of the item 14 to be traded currently or in the future and the evaluation of the item 12. . Transaction management system 100 also performs processing for notifying consumers 46 who are likely to be interested in the selling point of product 14 with promotional information for product 14 .

The product evaluation information (sometimes simply referred to as product evaluation information) may be information indicating the type and quality of the product. For example, product evaluation information includes information indicating the type of product and information indicating the evaluation of the product. The product evaluation information may be information in which the type of product and the evaluation of the product are associated with each other. A product type may be identified by the item of the product. The product item may be the name of the product type. The product evaluation may be an evaluation of product quality. The quality of a product is determined, for example, based on various characteristics of the product. According to this embodiment, the transaction management system 100 acquires evaluation information regarding the product 12 at multiple points in the course of the transaction of the product 12, so that the quality of the product 12 at the time of production or shipment can be evaluated more accurately.

Producer 20 may be evaluated by the evaluation of product 12 and may be evaluated by the evaluation of producer 20 . In this embodiment, for the purpose of simplifying the explanation, the details of information processing in the transaction management system 100 will be explained by taking as an example the case where the consumer 44 evaluates the product 12 .

In this embodiment, transaction management system 100 obtains valuation information about product 12 at multiple points in the course of trading product 12 . For example, the transaction management system 100 provides evaluation information regarding the product 12 at least one of the time of inspection or evaluation of the product 12, the time of production or shipment of the product 12, and a specific point in the distribution process of the product 12. get.

In particular, perishable foods, agricultural products, marine products, livestock products, and the like tend to deteriorate in quality compared to, for example, industrial products. Therefore, the quality may deteriorate during the period from the shipment by the producer 20 to the arrival at the hand of the consumer 40 (sometimes referred to as the distribution process).

[Outline of evaluation information]
The evaluation information about the product 12 includes (i) data indicating subjective evaluation results based on sensory test results of the product 12 by the producer 20, the distributor 30, or the consumer 40; Examples include data indicating objective evaluation results based on the measurement results of . The above sensors include (i) a sensor arranged in at least one of the one or more production robots 120, (ii) a sensor arranged in the production site, and (iii) at least a part of the one or more distributors 30 Sensors arranged in the sorting system 140 to be used or the physical distribution system, (iv) sensors arranged in the communication terminal 22, the communication terminal 32, or the communication terminal 42 are exemplified.

Examples of the sensors include (i) a measuring device for measuring the characteristics of the product 12 and (ii) a measuring device for measuring the state of the surrounding environment of the product 12 . Examples of the surrounding environment of the product 12 include the production environment of the product 12, the distribution environment of the product 12, and the like. When the products 12 and 14 are perishables, agricultural products, marine products, or livestock products, examples of the production environment of the product 12 include places of growth and hunting grounds. When the product 12 is an agricultural product, examples of the production environment for the product 12 include farm fields and culture media. When the product 12 is a livestock product, examples of the production environment for the product 12 include farms and livestock barns. When the product 12 is a marine product, examples of the production environment for the product 12 include farms and fishing grounds.

The characteristics of the product 12 include (i) at least one of the shape, pattern, color, and gloss of the appearance of the product 12, (ii) at least one of size and mass of the product 12, and (iii) hardness and elasticity of the product 12. (iv) the amount of at least one of the radiation emitted from the product 12 and the aroma component; (v) the content of the specific component contained in the product 12; Examples of specific components include hydrogen ions, moisture, nutrients, and functional components. Examples of nutritional or functional ingredients include sugars, proteins, lipids, dietary fibers, glutamic acid, sodium ions, potassium ions, calcium ions, magnesium ions, nitrate ions, phosphate ions, vitamins and amino acids. Examples of the above sensors include an imaging device, a three-dimensional scanner, a hardness meter, a dosimeter, an odor sensor, a pH meter, a moisture meter, a sugar content meter, and a taste sensor.

The state of the surrounding environment of the product 12 (sometimes referred to as the production environment) during the production process of the product 12 includes (i) temperature, illuminance and/or pressure of the surrounding environment of the product 12, (ii) and (iii) at least one selected from the group consisting of the types and/or amounts of materials and/or energy input in the production process. Examples of the specific components include water, hydrogen ions, nutrients required for the growth of the product 12, and the like. When the product 12 is an agricultural product, nutrients required for the growth of the product 12 include nitrogen, phosphoric acid, potassium, and the like. Examples of the above sensors include a thermometer, an illuminance meter, a pressure gauge, a hygrometer, a pH meter, a nitrogen concentration meter, a phosphoric acid concentration meter, a potassium concentration meter, and the like.

The state of the surrounding environment of the product 12 (sometimes referred to as the distribution environment) during the distribution process of the product 12 includes (i) the temperature, illuminance and/or pressure of the surrounding environment of the product 12, (ii) and (iii) acceleration (for example, shock, vibration, etc.) applied to the product 12 during the distribution process. Examples of the above specific component include one or more substances selected from the group consisting of water, oxygen, carbon dioxide and ethylene. Examples of the above sensors include thermometers, illuminance meters, pressure gauges, hygrometers, pH meters, oxygen concentration meters, carbon dioxide concentration meters, ethylene concentration meters, and accelerometers.

Evaluation information about the product 12 is sent to the management server 110 from, for example, the communication terminal 22 used by the producer 20 or various sensors (for example, the imaging unit 134 or the sensor unit 136) arranged on the production robot 120. sent. Evaluation information about the product 12 is transmitted to the management server 110 from various sensors arranged in the fruit sorting system 140 or the distribution system used by at least some of the one or more distributors 30, for example. The evaluation information regarding the product 12 is transmitted to the management server 110 from the communication terminal 32 used by the distributor 30, for example. The evaluation information regarding the product 12 is transmitted to the management server 110 from the communication terminal 42 used by the consumer 40, for example.

[Structure of evaluation information]
In this embodiment, the transaction management system 100 associates and stores the basic information of each product and the evaluation information of each product. Examples of the basic information of each product include identification information of each product, information indicating the type of each product, information indicating the producer of each product, information indicating the production date or shipping date of each product, and the like. In this embodiment, the evaluation information for each product includes information indicating evaluations for each of a plurality of items (sometimes referred to as evaluation items) regarding each product. For example, the evaluation information of each product is configured to be able to store evaluations for each of P evaluation items (P is an integer equal to or greater than 2).

In this embodiment, P evaluation items (P is an integer of 2 or more) are classified into a plurality of categories (sometimes referred to as evaluation categories). The above categories include (i) size or weight category, (ii) appearance category, (iii) taste category, (iv) texture category, (v) ingredient category, and (vi) freshness. (vii) ease of use or consumption, (viii) production process, (ix) environmental impact, (x) regional contribution, (xi) price, etc. .

Classifications related to size or mass include, for example, evaluation items related to size, evaluation items related to mass, and the like. The categories related to appearance include, for example, evaluation items related to shape, evaluation items related to the presence or absence of scratches, evaluation items related to color and luster, and evaluation items related to cleanliness. The taste category includes, for example, evaluation items for sweetness, evaluation items for saltiness, evaluation items for sourness, evaluation items for bitterness, evaluation items for umami, and evaluation items for deliciousness. The categories related to texture include, for example, evaluation items related to hardness, evaluation items related to crispness, and evaluation items related to water content. The categories related to the contained ingredients include, for example, evaluation items related to the content of nutritional ingredients, evaluation items related to the content of aroma components, evaluation items related to the content of functional ingredients, and the like.

Classifications related to freshness include, for example, evaluation items related to the number of days elapsed from the date of production or the date of shipment. Categories related to ease of use or consumption include, for example, evaluation items related to ease of cooking. Categories related to the production process include, for example, evaluation items regarding the use of chemical fertilizers and/or usage patterns, evaluation items regarding the use of pesticides and/or usage patterns, and evaluations regarding the presence or absence of certification for organic farming or pesticide-free farming. items, etc.

Categories related to environmental impact include, for example, the presence or absence of use of at least one of chemical fertilizers and chemical pesticides, evaluation items related to the types and/or amounts of at least one of chemical fertilizers and chemical pesticides used in the cultivation process, and carbon dioxide emissions. Evaluation items related to quantity and evaluation items related to disposal methods of agricultural materials are included. The categories related to regional contribution include, for example, evaluation items related to guidance or training for new farmers or inexperienced producers, evaluation items related to contribution to local food culture, and the like. Classifications related to price include, for example, evaluation items related to cost performance, evaluation items related to relative prices of products of the same type, and the like.

[Overview of Each Part of Transaction Management System 100]
In this embodiment, the communication terminal 22, the communication terminal 32, and the communication terminal 42 are used by the producer 20, the distributor 30, and the consumer 40, respectively. Each of the communication terminal 22, the communication terminal 32, and the communication terminal 42 transmits and receives information to and from the management server 110 via a communication network (not shown).

Examples of the communication terminal 22, the communication terminal 32, and the communication terminal 42 include a personal computer and a mobile terminal. Examples of mobile terminals include mobile phones, smart phones, PDAs, tablets, notebook or laptop computers, wearable computers, and the like.

Communication terminal 22 , communication terminal 32 , and communication terminal 42 may function as user interfaces when producer 20 , distributor 30 , or consumer 40 access transaction management system 100 . The producer 20 may use the communication terminal 22 to transmit to the management server 110 information indicating various measurement results regarding the state of the production environment described above. The producer 20 may use the communication terminal 22 to transmit evaluation information regarding the products 12 and 14 to the management server 110 . The distributor 30 may use the communication terminal 32 to transmit to the management server 110 information indicating various measurement results regarding the state of the distribution environment described above. The distributor 30 may use the communication terminal 32 to transmit evaluation information regarding the products 12 and 14 to the management server 110 . The consumer 40 may use the communication terminal 42 to transmit evaluation information regarding the product 12 and the product 14 to the management server 110 . The consumer 40 may use the communication terminal 42 to obtain various types of information including evaluation information regarding the product 12 and the product 14 from the management server 110 .

The communication network may be a wired communication transmission line, a wireless communication transmission line, or a combination of a wireless communication transmission line and a wired communication transmission line. Communication networks may include wireless packet communication networks, the Internet, P2P networks, leased lines, VPNs, power line communication lines, and the like. The communication network may include (i) a mobile communication network such as a cellular network, and (ii) a wireless MAN (e.g., WiMAX®), a wireless LAN (e.g., WiFi®). ), Bluetooth (registered trademark), Zigbee (registered trademark), NFC (Near Field Communication), and other wireless communication networks. Wireless LAN, Bluetooth (registered trademark), Zigbee (registered trademark), and NFC may be examples of short-range wireless communication.

In this embodiment, the management server 110 manages transactions of various products. The management server 110 also manages distribution of various products.

In this embodiment, the transaction management unit 112 manages transactions of various products. For example, the transaction management unit 112 collects various data during the transaction process of the product 12 . The transaction manager 112 may perform processing to assist in collecting the data described above. For example, the transaction management unit 112 uses various data collected in the transaction of the product 12 to support or mediate the transaction of the product 14 . Transaction manager 112 may determine a rating for item 14 based on ratings for one or more items 12 . The transaction management unit 112 may transmit information indicating the evaluation of the product 14 to the communication terminal 42 used by the consumer 40 who is considering purchasing the product 14 . The transaction management unit 112 may transmit information indicating the evaluation of the product 14 to the communication terminal 42 used by the consumer 40 who matches the characteristics of the product 14 . Details of the transaction management unit 112 will be described later.

In this embodiment, the distribution management unit 114 manages distribution of one or more products. For example, for each of one or more products, the distribution management unit 114 manages the state of the product in at least part of the distribution process of the product.

In one embodiment, the distribution management unit 114 acquires information indicating the state of the product 12 during at least part of the distribution process of the product 12 (sometimes referred to as distribution state information). Examples of the distribution state information include information indicating characteristics of the product 12 in the distribution process, information indicating the state of the distribution environment of the product 12, and the like.

The distribution management unit 114 may acquire from the fruit sorting system 140 information indicating the measurement results of the product 12 by various sensors arranged in the fruit sorting system 140 . For example, the distribution management unit 114 receives from a control device (not shown) that controls the fruit sorting system 140 a mass meter and/or a saccharimeter arranged in a fruit sorting machine that constitutes the fruit sorting system 140. Get information indicating the result. The distribution management unit 114 receives image data of the images of the products 12 captured by the cameras arranged in the fruit sorting machines constituting the fruit sorting system 140 from a control device (not shown) that controls the fruit sorting system 140. may be obtained.

The distribution management unit 114 may acquire from the distribution system 160 information indicating measurement results of the product 12 by various sensors arranged in the distribution system 160 . For example, the distribution management unit 114 acquires information indicating measurement results of acceleration sensors arranged on trucks constituting the distribution system 160 from a control device (not shown) that controls the distribution system 160 . The distribution management unit 114 acquires image data of an image of the product 12 captured by a camera arranged in a warehouse management system constituting the distribution system 160 from a control device (not shown) that controls the distribution system 160. may

In another embodiment, the distribution management unit 114 determines the period between the date of manufacture or shipment of the product 12 and the date of inspection or evaluation of the product 12 by the consumer 40 (sometimes referred to as the distribution period). ) (sometimes referred to as distribution period information). For example, the distribution management unit 114 acquires information indicating the production date or shipping date of the product 12 (sometimes referred to as production information). The distribution management unit 114 may acquire production information from the communication terminal 22 or the production robot 120 . The distribution management unit 114 also acquires information (sometimes referred to as inspection information) indicating the date of inspection or evaluation of the product 12 by the consumer 44 . The distribution management unit 114 may acquire inspection information from the communication terminal 42 . The distribution management unit 114 may determine the length of the distribution period based on the inspection date or evaluation date of the product 12 indicated by the inspection information and the production date or shipping date of the product 12 indicated by the production information. Thereby, the distribution management unit 114 can acquire the distribution period information.

The distribution management unit 114 may store identification information for identifying each of one or more products in association with at least one of the distribution state information and the distribution period information of each product. The distribution management unit 114, for example, in response to a request from the transaction management unit 112, extracts distribution status information and/or distribution period information regarding a product that matches the request, and transmits the extracted information to the transaction management unit 112. do.

In this embodiment, production robot 120 produces product 12 and product 14 . The production robot 120 may have an autonomous movement function. The production robot 120 may have a communication function. For example, the production robot 120 sends and receives information to and from the management server 110 via a communication network. The production robot 120 may transmit information indicating records of various types of work related to the products 12 and 14 to the management server 110 via the communication network. The production robot 120 may transmit information indicating various measurement results regarding the state of the production environment described above to the management server 110 via the communication network. The details of the production robot 120 and its parts will be described later.

In this embodiment, sorting system 140 sorts products 12 and products 14 . For example, if items 12 and 14 are agricultural products, sorting system 140 sorts items 12 and 14 by quality, size, mass, and the like. The fruit sorting system 140 includes various sensors for measuring the quality, size, mass, etc. of the products 12 and 14 . The sensors described above may include an imaging device that captures the appearance of item 12 and item 14 . The fruit sorting system 140 may transmit information indicating measurement results from various sensors to the management server 110 via a communication network.

In this embodiment, the distribution system 160 stores and transports the products 12 and 14 . The distribution system 160 includes various sensors that measure at least one of the state of the products 12 and 14 and the state of the surrounding environment of the products 12 and 14 during storage and transportation of the products 12 and 14 . The sensors described above may include an imaging device that captures the appearance of item 12 and item 14 . The distribution system 160 may transmit information indicating measurement results from various sensors to the management server 110 via the communication network.

[Specific configuration of each part of transaction management system 100]
Each part of transaction management system 100 may be realized by hardware, may be realized by software, or may be realized by hardware and software. At least part of each part of the transaction management system 100 may be realized by a single server or may be realized by a plurality of servers. At least part of each part of the transaction management system 100 may be realized on a virtual machine or a cloud system. At least part of each part of the transaction management system 100 may be realized by a personal computer or a mobile terminal. Mobile terminals may include mobile phones, smart phones, PDAs, tablets, notebook or laptop computers, wearable computers, and the like. Portions of transaction management system 100 may utilize distributed ledger technology or distributed networks, such as blockchain, to store information.

When at least part of the components that make up the transaction management system 100 are implemented by software, the components implemented by the software define operations related to the components in an information processing device with a general configuration. It may be implemented by activating the software or program that runs the The information processing apparatus having the above general configuration includes (i) a data processing apparatus having a processor such as a CPU and GPU, a ROM, a RAM, a communication interface, and the like; and (ii) a keyboard, pointing device, touch panel, camera, voice input Input devices such as devices, gesture input devices, various sensors, and GPS receivers, (iii) output devices such as display devices, audio output devices, and vibration devices, and (iv) storage devices such as memories, HDDs, and SSDs (external including a storage device).

In the information processing apparatus having the general configuration described above, the data processing apparatus or storage device may store the software or program described above. The software or program is executed by the processor to cause the information processing device to perform operations defined by the software or program. The above software or program may be stored in a non-transitory computer-readable recording medium. The software or program described above may be a program for causing a computer to function as transaction management system 100 or a part thereof. The software or program described above may be a program for causing a computer to execute information processing in transaction management system 100 or a portion thereof.

In one embodiment, the above information processing may be a management method for managing evaluations of articles. The management method described above has, for example, an evaluation information acquiring step of acquiring evaluation information indicating an evaluation result for at least one of P items (P is an integer equal to or greater than 2) regarding the article. The management method described above has, for example, a viewer information acquisition step of acquiring viewer information indicating behavioral characteristics, interests, or preferences of viewers viewing evaluations of articles. In the above management method, for example, based on the viewer information acquired in the viewer information acquisition stage, out of the P items, Q items (Q is a positive integer less than or equal to P) are presented to the viewer. There is a first item determination step of determining the item of A computer may act as an agent in each stage of the management method described above.

In another embodiment, the above information processing may be a management method for managing evaluations of articles. The management method described above has, for example, an evaluation information acquiring step of acquiring evaluation information indicating the evaluation result for at least one of P items (P is an integer equal to or greater than 2) regarding the article. The management method described above has, for example, a second item evaluation step of calculating an evaluation value for each of the P items based on one or more pieces of evaluation information regarding the article acquired in the evaluation information acquisition step. In the above management method, for example, Q items (Q is a positive integer less than or equal to P). The above management method refers to, for example, a recipient information storage device that stores one or more recipient information indicating behavioral characteristics, interests, or preferences of one or more recipients who can receive information about an item, A recipient extraction step of extracting recipients having behavioral characteristics, interests or preferences associated with the Q items determined in the second item determination step. The management method described above has a generation step of determining an evaluation of an article using, for example, Q items, and generating information about the article including information indicating the evaluation of the article. The management method described above comprises, for example, a sending step of sending information about the article to the communication terminals of the recipients extracted in the recipient extraction step. A computer may act as an agent in each stage of the management method described above.

In still another embodiment, the above information processing may be a management method for managing evaluations of articles. The above management method, for example, supports the input of the evaluation result of the first product by the consumer to the communication terminal of the consumer who received the first product traded in the past or used or consumed the first product. an assistance data transmission stage for transmitting input assistance data for The management method described above has, for example, an assistance data generation stage of generating input assistance data. The above management method includes, for example, (i) distribution status information indicating the state of the first product in at least a part of the distribution process of the first product; and a distribution information obtaining step of obtaining at least one of distribution period information indicating the length of the period between the inspection and evaluation of the first article by the person. In the above management method, for example, the support data generation unit determines whether the consumer is the first Determining one or more endpoint types for evaluating the item. A computer may act as an agent in each stage of the management method described above.

In still another embodiment, the above information processing may be a management method for managing evaluations of articles. The management method described above has, for example, an evaluation storage step of storing evaluation information indicating an evaluation of an article. In the above management method, for example, the first evaluation information indicating the evaluation result of the first item by the consumer who received the first item traded in the past or used or consumed the first item is acquired. 1 evaluation information acquisition stage. The above management method includes, for example, (i) distribution status information indicating the state of the first product in at least a part of the distribution process of the first product; and a distribution information obtaining step of obtaining at least one of distribution period information indicating the length of the period between the inspection and evaluation of the first article by the person. In the above management method, in the first evaluation information acquisition step, for example, (a) at least one of the state of the first article indicated by the distribution state information and the length of the period indicated by the distribution period information is determined in advance. determining to store the first rating information in the rating store if the condition is met. In the above management method, in the first evaluation information acquisition step, for example, (b) at least one of the state of the first article indicated by the distribution state information and the length of the period indicated by the distribution period information is predetermined. (i) do not store at least a portion of the evaluation result indicated by the first evaluation information in the evaluation storage device, and (ii) correct at least a portion of the evaluation result indicated by the first evaluation information, if the condition is not met. or (iii) storing the first evaluation information and information indicating that at least part of the evaluation results indicated by the first evaluation information may be invalid in association with each other in the evaluation storage device. Including the step of deciding. A computer may act as an agent in each stage of the management method described above.

Item 12 may be an example of an item or first item. Item 14 may be an example of an item or a second item. The second item may be of the same or similar type as the first item and may be supplied by the same supplier as the first item. Producer 20 may be an example of a supplier. Some of the distributors 30 may be examples of suppliers. Some of the distributors 30 may be examples of consumers, viewers or recipients. Consumer 40 may be an example of a consumer, viewer, or recipient. Consumer 44 may be an example of a consumer. Consumer 46 may be an example of a viewer or recipient.

Transaction management system 100 may be an example of a management device. The management server 110 may be an example of a management device. Transaction management unit 112 may be an example of a management device. The distribution management unit 114 may be an example of a distribution information acquisition unit, a production information acquisition unit, or an inspection information acquisition unit. A production date may be an example of a production time. The shipping date may be an example of the shipping time. The inspection date may be an example of the inspection time. An evaluation date may be an example of an evaluation time. Inspection information and production information may be an example of distribution period information.

[An example of another embodiment]
In the present embodiment, the transaction management system 100 obtains from the production robot 120 information indicating various measurement results regarding the state of the production environment for the product 12 and/or the product 14. An example was described. However, transaction management system 100 is not limited to this embodiment. In another embodiment, the transaction management system 100 obtains information indicating the measurement results of the sensors from the stationary sensors placed in the production environment described above.

In the present embodiment, an example of the transaction management system 100 has been described, taking as an example the case where the producer 20 ships the product and the consumer 40 receives the product. In this case, a distributor 30, a fruit sorting system 140, and a distribution system 160 intervene in the distribution process. However, the usage environment of the transaction management system 100 is not limited to this embodiment. As described above, distributors 30 are exemplified by associations of producers, transporters, warehouse operators, wholesalers, retailers, and the like. In other embodiments, transaction management system 100 may also be utilized, for example, when a group of producers ships goods and a wholesaler or retailer receives goods. In this case, the group of producers may use the fruit sorting system 140 to transmit various types of information about the products to be shipped to the management server 110 . Note that the organization that ships the product may have the same configuration as the producer 20 . A wholesaler or retailer receiving the goods may have a similar arrangement as the consumer 40 .

FIG. 2 schematically shows an example of the internal configuration of the production robot 120. As shown in FIG. As described in connection with FIG. 1, in this embodiment the production robot 120 comprises a base unit 130, a moving unit 132, an imaging unit 134, a sensor unit 136 and a work unit 138. As shown in FIG. 2, in this embodiment, the production robot 120 further comprises a control unit 220, one or more power supply units 230, one or more vibration damping units 250, and one or more balancing units 280. .

In this embodiment, the production robot 120 may be a work machine that performs arbitrary work. The production robot 120 performs various farm work, monitoring work, and the like, for example. Production robot 120 may be stationary or mobile. The production robot 120 may have an autonomous traveling function or an autonomous navigation function, may be operated by remote control, or may be operated by a worker who has boarded the production robot 120 . The production robot 120 is preferably an unmanned working machine having an autonomous driving function or an autonomous navigation function.

Production robot 120 may be a small robot. For example, the volume per production robot 120 may be 2 m ³ or less, 1 m ³ or less, 0.5 m ³ or less, or 0.25 m ³ or less. This allows the production robot 120 to freely move around the production site. As a result, for example, the production robot 120 can observe the products being produced even from angles that are difficult for humans to observe.

In this embodiment, the base unit 130 holds the moving unit 132 , imaging unit 134 , sensor unit 136 , working unit 138 , control unit 220 , power supply unit 230 , damping unit 250 and balancing unit 280 . In this embodiment, the base unit 130 detachably holds at least one of the moving unit 132 , imaging unit 134 , sensor unit 136 , working unit 138 , damping unit 250 and balancing unit 280 . This allows the production robot 120 to handle multiple different types of work.

In this embodiment, the base unit 130 has a control unit 220 and a power supply unit 230 . The control unit 220 and power supply unit 230 may be built into the base unit 130 . At least one of the control unit 220 and the power supply unit 230 may be detachably attached to the base unit 130 . In one embodiment, at least one of the control unit 220 and the power supply unit 230 is removably arranged inside the base unit 130 . In another embodiment, at least one of the control unit 220 and the power supply unit 230 is detachably arranged outside the base unit 130 .

In this embodiment, the moving unit 132 moves the production robot 120 . The power of the mobile unit 132 may be electric power, an internal combustion engine, or a steam engine. For example, the movement unit 132 converts electric power supplied from the power supply unit 230 into power to move the production robot 120 . In this embodiment, the mobile unit 132 may incorporate a power source that generates power using power supplied from the power supply unit 230 . Examples of power sources include motors and actuators.

In one embodiment, mobile unit 132 includes wheels for locomotion on land and a power source to drive the wheels. In another embodiment, mobile unit 132 comprises a track for locomotion on land and a power source to drive the track. In yet another embodiment, movement unit 132 may comprise a screw for movement on or in water and a power source to drive the screw. The mobile unit 132 may further comprise buoyant material for buoyancy. In yet another embodiment, the mobile unit 132 may comprise a propeller for locomotion in the air and a power source to drive the propeller. Mobile unit 132 may further comprise a balloon or bladder for floating in the air.

In this embodiment, the imaging unit 134 images various subjects. For example, imaging unit 134 may capture at least one of (i) item 12 and/or item 14, (iv) the surrounding environment of item 12 and/or item 14, (iii) producer 20, and (iv) production robot 120. image one. The surrounding environment of the product 12 and/or the product 14 is exemplified by the inside or the periphery of the production site. When the product 12 and/or the product 14 is an agricultural product, the imaging unit 134 images the soil or culture medium at the position where the product 12 and/or the product 14 grows as the surrounding environment of the product 12 and/or the product 14. you can

In one embodiment, the imaging unit 134 is removably arranged outside the base unit 130 . In other embodiments, imaging unit 134 is located in another unit. For example, imaging unit 134 is incorporated into work unit 138 . Imaging unit 134 may be incorporated into control unit 220 .

The imaging unit 134 may be arranged in front of the base unit 130 in the traveling direction, or may be arranged behind the base unit 130 in the traveling direction. The imaging unit 134 may be arranged on the side of the production robot 120 . The imaging unit 134 may be arranged on the upper surface of the base unit 130 or may be arranged on the lower surface of the base unit 130 . The imaging unit 134 may have an illumination section that emits illumination light. A light is exemplified as the illumination unit.

In this embodiment, the imaging unit 134 captures at least one of still images and moving images. The imaging unit 134 is preferably capable of capturing moving images. The imaging unit 134 may be a visible light camera or an infrared camera. The imaging unit 134 may have a manipulator and an imaging device attached to the tip of the manipulator. The manipulator can use power supplied from the power supply unit 230 to orient the imaging device in any direction.

The data of the image captured by the imaging unit 134 may be stored in the storage device of the production robot 120 or transmitted to the management server 110 . The production robot 120 may analyze the data of the image captured by the imaging unit 134 and transmit the analysis result to the management server 110 .

In this embodiment, the sensor unit 136 measures various physical quantities. For example, the sensor unit 136 measures at least one of a physical quantity related to the producer 20, a physical quantity related to the production robot 120, a physical quantity related to the product 12 and/or the product 14, and a physical quantity related to the surrounding environment of the product 12 and/or the product 14. . Thereby, information regarding the growing environment of the product 12 and/or the product 14 can be obtained.

Examples of physical quantities relating to the product 12 and/or the product 14 include the color, luster, shape, pattern, size, weight or mass, composition, content of specific components, hardness, elasticity, etc. of each product. Examples of the physical quantity related to the surrounding environment of the product 12 and/or the product 14 include information related to culture medium, information related to atmosphere, information related to light intensity, and the like. Examples of information about the medium include pH, temperature, moisture content, particle size distribution, hardness, and components contained in the medium, bacteria and viruses. Examples of components contained in the medium include organic substances (carbon), nitrogen, phosphorus, potassium, magnesium, calcium, sulfur, iron, manganese, boron, zinc, molybdenum, copper, and chlorine. Examples of atmospheric information include temperature, atmospheric pressure, humidity, carbon dioxide concentration, nitrogen concentration, oxygen concentration, ethylene concentration, wind direction, wind volume, and the like.

In one embodiment, sensor unit 136 is removably disposed on the exterior of base unit 130 . In other embodiments, the sensor unit 136 is arranged in another unit. For example, sensor unit 136 is incorporated into work unit 138 . Sensor unit 136 may be incorporated into control unit 220 .

The measurement results of the sensor unit 136 may be stored in the storage device of the production robot 120 or transmitted to the management server 110 . The production robot 120 may analyze the measurement result of the sensor unit 136 and transmit the analysis result to the management server 110 .

In this embodiment, work unit 138 may be an attachment that is specialized for a particular task. According to this embodiment, a working unit 138 suitable for use is attached to the base unit 130 . This allows the production robot 120 to perform multiple different types of work.

If items 12 and 14 are agricultural products, work unit 138 may be an attachment for agricultural work. In this embodiment, work unit 138 may be one or more agricultural work specific units. The work unit 138 includes a pest extermination chemical spraying device, a fertilizer spraying device for spraying fertilizer, a gas spraying device for spraying gas, a ridge erecting device, a seedling throwing device, a seeding device, a tilling device, and removing unnecessary branches and leaves. Manipulators with jigs for plucking agricultural products, manipulators with jigs for thinning agricultural products, mowers (for example, mowers for abandoned fields), sprinklers, wildlife intimidation devices (for example, voice, A thinning device, a flower picking device, a fruit tree thinning device, a bagging device (for example, a bagging device for fruit trees), and the like.

In this embodiment, the working unit 138 is detachably held on the base unit 130 . The working unit 138 may incorporate a power source that uses the power supplied from the power supply unit 230 to generate power for driving the working unit 138 . Examples of power sources include motors and actuators.

In this embodiment, the working unit 138 comprises an information processing device that executes firmware 294 and controls the working unit 138 . The information processing device may be a processor such as a CPU or GPU. The information processing device includes (i) a data processing device having a processor such as a CPU and GPU, a ROM, a RAM, a communication interface, and the like, and (ii) a keyboard, pointing device, touch panel, camera, voice input device, and gesture input device. , various sensors, GPS receivers, and other input devices; (iii) display devices, audio output devices, vibration devices, and other output devices; and (iv) memory devices, such as memories, HDDs, and SSDs (including external storage devices). ).

The latest version of the firmware 294 is managed by the management server 110, for example. Management server 110 sends the latest version of firmware 294 to work unit 138 or control unit 220 in response to a request from work unit 138 or control unit 220, for example. This allows the operating unit 138 or the control unit 220 to update the firmware 294 .

In this embodiment, control unit 220 controls production robot 120 . In one embodiment, the control unit 220 communicates with each unit and controls the operation of that unit depending on the type of that unit. The control unit 220 may control the operation of one or more units depending on the combination of multiple units.

For example, control unit 220 communicates with at least one of movement unit 132 , work unit 138 and balancing unit 280 . The communication method may be wired communication or wireless communication. When the communication method between the control unit 220 and other units is wired communication, the base unit 130 provides a communication path (sometimes referred to as a bus) for transmitting information between the control unit 220 and other units. ). The communication path described above may be an example of the communication unit.

In other embodiments, the control unit 220 communicates with the management server 110 and sends information regarding the production robots 120 to the management server 110 . For example, the control unit 220 acquires position information of the production robot 120 and transmits the position information to the management server 110 . According to another example, the control unit 220 associates the position information of the production robot 120 with the information acquired by the sensor unit 136 at the position indicated by the position information, and transmits the information to the management server 110 .

In this embodiment, the control unit 220 includes an information processing device that executes a control program 222 and controls the production robot 120 . The information processing device may be a processor such as a CPU or GPU. The information processing device includes (i) a data processing device having a processor such as a CPU and GPU, a ROM, a RAM, a communication interface, and the like, and (ii) a keyboard, pointing device, touch panel, camera, voice input device, and gesture input device. , various sensors, GPS receivers, and other input devices; (iii) display devices, audio output devices, vibration devices, and other output devices; and (iv) memory devices, such as memories, HDDs, and SSDs (including external storage devices). ).

In this embodiment, the control program 222 may run on the OS 224 . One or more control programs 222 may run on top of one or more OSs 224 . OS 224 controls production robot 120 via one or more drivers 226 for controlling various hardware included in production robot 120 . For example, OS 224 recognizes and controls the operation of specific units (eg, mobile unit 132, work unit 138, etc.) through specific drivers 226. FIG. By updating at least one of the control program 222, the OS 224, and the driver 226, for example, the production robot 120 can use a new unit, or the production robot 120 can use the unit efficiently. do.

The latest versions of the control program 222, OS 224, and driver 226 are managed by the management server 110, for example. The management server 110 , for example, transmits at least one of the latest versions of the control program 222 , the OS 224 and the driver 226 to the control unit 220 in response to a request from the control unit 220 . This allows control unit 220 to update at least one of control program 222 , OS 224 and driver 226 .

The position information may be any information that indicates the position of the production robot 120, and the content and acquisition method of the position information are not particularly limited. Control unit 220 may locate production robot 120 by any self-localization method. The control unit 220 may receive GPS signals and locate the production robot 120 based on the GPS signals. The control unit 220 receives beacon signals from beacon transmitters installed around production sites (for example, fields, ranches, livestock barns, farms, fishing grounds, and hunting grounds), and based on the beacon signals, , may identify the location of the production robot 120 . The position of the production robot 120 may be determined based on the radio field intensity of radio waves. The control unit 220 analyzes the image around the production robot 120 captured by the imaging unit 134, and identifies the position of the production robot 120 from the angle formed by the production robot 120 and a plurality of landmarks whose positions are known. good too.

The control unit 220 may acquire information for controlling the production robot 120 from the management server 110 . The information for controlling the production robot 120 may be information regarding the work that the production robot 120 should perform from now on. The information for controlling the production robot 120 may be control data uploaded to the management server 110 by the know-how provider. The information for controlling the production robot 120 may be data indicating the output result of the control data uploaded to the management server 110 by the know-how provider. Based on information obtained from the management server 110, the control unit 220 may control operations of units related to the information.

In this embodiment, power supply unit 230 provides power to at least one of moving unit 132, working unit 138 and balancing unit 280 to drive the unit. The power supply unit 230 may supply power to at least one of the damping unit 250 , the imaging unit 134 and the sensor unit 136 .

In this embodiment, damping unit 250 controls vibration. For example, damping unit 250 controls vibration of at least one of imaging unit 134 , sensor unit 136 and working unit 138 . Damping unit 250 may control vibrations according to instructions from control unit 220 . The vibration damping unit 250 may have a power source that uses the power supplied from the power supply unit 230 to generate power for driving the vibration damping unit 250 . Examples of power sources include motors and actuators.

In this embodiment, the balancing unit 280 has weights. The balance adjustment unit 280 is detachably held on the base unit 130 . Depending on the weight of the unit mounted on the base unit 130 and the position of its center of gravity, the weight balance of the production robot 120 becomes poor and the production robot 120 becomes unstable. Therefore, the weight balance of the production robot 120 can be adjusted by mounting the balance adjustment unit 280 on the appropriate position of the base unit 130 .

The balancing unit 280 may be a manipulator with a weight on the tip. By changing the relative position of the weight and the base unit 130 with the manipulator, the position of the center of gravity of the production robot 120 can be changed.

FIG. 3 schematically shows an example of information collection processing in the management server 110. As shown in FIG. As shown in FIG. 3, the transaction management unit 112 of the management server 110 acquires various information regarding the evaluation of the product 12 at multiple points in the course of the transaction of the product 12 . As described above, examples of evaluation of the product 12 include (i) subjective evaluation based on sensory test results of the product 12, and (ii) objective evaluation based on measurement results of the product 12 using various sensors. be done.

In this embodiment, the transaction management unit 112 acquires information on evaluation in the production process (sometimes referred to as supplier-side evaluation information). For example, the transaction management unit 112 acquires information on the characteristics of the product 12 during the production process of the product 12 and/or information on the production environment of the product 12 as the supplier evaluation information. The transaction management unit 112 may acquire production information indicating the production date or shipping date of the product 12 .

In one embodiment, transaction manager 112 obtains supplier evaluation information from communication terminal 22 used by producer 20 . For example, the producer 20 inputs an evaluation for each of one or more evaluation items displayed on the evaluation input screen according to the guidance of the evaluation input screen displayed on the display device of the communication terminal 22 . Producer 20 may enter a subjective evaluation for each evaluation item regarding product 12 being produced or product 12 to be shipped. The producer 20 may operate the communication terminal 22 to transmit information indicating the above evaluation results to the management server 110 . Thereby, the transaction management unit 112 can acquire information indicating the evaluation result of the product 12 by the producer 20 .

The producer 20 may operate the communication terminal 22 and transmit information on the production environment of the product 12 to the management server 110 by the same procedure. Also, the producer 20 may transmit the production information to the management server 110 by the same procedure. It should be noted that the method of acquiring the supplier evaluation information and/or the production information by the transaction management unit 112 is not limited to this embodiment.

In another embodiment, transaction manager 112 obtains supplier evaluation information from production robot 120 utilized by producer 20 . For example, the production robot 120 measures various characteristics of the product 12 using various sensors arranged on the production robot 120 . The production robot 120 may transmit information indicating measurement results to the management server 110 . As a result, the transaction management unit 112 can acquire information about the characteristics of the product 12 during the production process (for example, at the time of production or at the time of shipment).

The production robot 120 may transmit information regarding the production environment of the product 12 to the management server 110 by a similar procedure. Also, the production robot 120 may transmit the production information of the product 12 to the management server 110 by the same procedure. It should be noted that the method of acquiring the supplier evaluation information and/or the production information by the transaction management unit 112 is not limited to this embodiment.

In this embodiment, the transaction management unit 112 acquires the distribution state information described above. For example, the transaction management unit 112 acquires information about the characteristics of the product 12 in the distribution process and/or information about the distribution environment of the product 12 as the distribution state information.

In one embodiment, the transaction management unit 112 acquires distribution status information from the communication terminal 32 used by the distributor 30 . The distributor 30 may input and transmit the subjective evaluation for each evaluation item regarding the product 12 in the distribution process by the same procedure as the producer 20 inputting and transmitting the supplier side evaluation information. As described above, the distribution status information is managed by the distribution management unit 114 in the management server 110 . In this case, the transaction management unit 112 accesses the distribution management unit 114 as necessary to acquire information indicating the evaluation results of the product 12 by the distributor 30 and/or information regarding the distribution environment of the product 12. be able to. It should be noted that the method of acquiring distribution status information by the transaction management unit 112 is not limited to this embodiment.

In another embodiment, the transaction management unit 112 acquires distribution status information from at least one of the fruit sorting system 140 and the distribution system 160 . The fruit sorting system 140 and/or the distribution system 160 may acquire and transmit the distribution state information by the same procedure as the procedure by which the production robot 120 acquires and transmits the supplier evaluation information. As described above, the distribution status information is managed by the distribution management unit 114 in the management server 110 . In this case, the transaction management unit 112 can access the distribution management unit 114 as necessary to acquire information regarding the characteristics of the product in the distribution process and/or information regarding the distribution environment of the product 12 . It should be noted that the method of acquiring distribution state information is not limited to this embodiment.

In this embodiment, the transaction management unit 112 acquires information (sometimes referred to as demand-side evaluation information) regarding the evaluation by the consumer 44 who received the product 12 . For example, the transaction management unit 112 acquires information about the characteristics of the product 12 on the inspection date or evaluation date of the product 12 as the demand-side evaluation information. The transaction management unit 112 may acquire inspection information indicating the inspection date or evaluation date of the product 12 .

The date of inspection and/or the date of evaluation may be the same date as the date of receipt of the product 12 or a date after the date of receipt of the product 12 . The date of inspection may be the day the consumer 44 receives the product 12 or the day the consumer 44 uses or consumes the product 12 . The evaluation date may be the date the consumer 44 used or consumed the item 12 or the date the consumer 44 entered the evaluation for the item 12 into the transaction management system 100 .

The transaction management unit 112 may acquire supplier evaluation information from the communication terminal 42 used by the consumer 44 . For example, the consumer 44 follows the guidance of the evaluation input screen displayed on the display device of the communication terminal 42 and inputs evaluation for each of one or more evaluation items displayed on the evaluation input screen. The consumer 44 may input a subjective evaluation for each evaluation item regarding the product 12 to be evaluated. The consumer 44 may operate the communication terminal 42 to transmit information indicating the above evaluation results to the management server 110 . As a result, the transaction management unit 112 can acquire information indicating the evaluation result of the product 12 by the consumer 44 . Also, the consumer 44 may transmit the inspection information to the management server 110 by a similar procedure. It should be noted that the method of acquiring demand-side evaluation information and/or inspection information by the transaction management unit 112 is not limited to this embodiment.

The transaction management section 112 may output production information and inspection information to the distribution management section 114 . The distribution management unit 114 may determine the length of the distribution period based on the inspection date or evaluation date of the product 12 indicated by the inspection information and the production date or shipping date of the product 12 indicated by the production information. The distribution management unit 114 may store distribution period information indicating the length of the distribution period. The transaction management unit 112 may access the distribution management unit 114 and acquire the distribution period information of the product 12 .

[An example of another embodiment]
As mentioned above, the transaction management system 100 may also be utilized, for example, when a group of producers ships goods and a wholesaler or retailer receives the goods. In this case, the transaction management unit 112 may acquire the supplier evaluation information, for example, from the fruit sorting system 140 used by the group of producers. Also, the transaction management unit 112 may acquire the demand side evaluation information from the communication terminal 32 used by the wholesaler or the retailer, for example.

The supplier evaluation information may be an example of evaluation information or second evaluation information. The demand-side evaluation information may be an example of evaluation information or first evaluation information.

FIG. 4 schematically shows an example of the internal configuration of the transaction management unit 112. As shown in FIG. In this embodiment, the transaction management section 112 includes a sales management section 420 , a customer management section 440 and an evaluation management section 460 . In this embodiment, the sales management section 420 has an EC site management section 422 , an input section 424 , an order management section 426 and a product management section 428 . In this embodiment, the customer management section 440 has a user information acquisition section 442 and a user information storage section 444 . In this embodiment, the evaluation management unit 460 has an evaluation acquisition unit 462 , an evaluation correction unit 464 and an evaluation information storage unit 466 .

In this embodiment, the sales management unit 420 manages sales of one or more products. The sales management unit 420 may sell products through various sales channels. Examples of sales channels include stores, mail-order sales, electronic commerce sites (sometimes referred to as EC sites), and the like.

In this embodiment, the EC site management unit 422 manages an electronic commerce site (sometimes referred to as an EC site) for mediating transactions of one or more products. The EC site management unit 422 may manage information regarding images, specifications, prices, etc. of each of one or more products. The EC site management unit 422 may manage screen data of product description screens for each of one or more products. Details of the EC site management unit 422 will be described later.

In this embodiment, the input unit 424 receives an order input from a sales channel other than the EC site. For example, a mail-order operator receives an order from a person who wishes to purchase a product, and inputs information indicating the content of the order to the input unit 424 via an input device such as a keyboard, touch panel, or microphone. Thereby, the input of the above order is accepted.

In this embodiment, the order management unit 426 manages orders for each of one or more products handled by the sales management unit 420 . In one embodiment, order manager 426 manages orders received by e-commerce site manager 422 . In another embodiment, order manager 426 manages orders received by input 424 .

In this embodiment, the product management unit 428 manages inventory of each of one or more products. The merchandise management unit 428 may manage settlement of merchandise for which an order has been received. The merchandise management unit 428 may manage the shipment of the ordered merchandise. The product management unit 428 may manage the delivery of shipped products.

In this embodiment, the customer management unit 440 manages various information regarding users of the transaction management system 100 . Examples of users of the transaction management system 100 include producers 20, distributors 30, consumers 40, and the like.

In one embodiment, the producer 20 who produced the previously traded item 12, the distributor 30 who brokered the transaction of the item 12, and/or the consumer 44 who purchased the item 12 utilize the transaction management system 100. to input the evaluation for the product 12. In another embodiment, a consumer 46 considering purchasing item 14 utilizes transaction management system 100 to view an item description screen for item 14 . For example, the consumer 46 views the evaluation of the product 14 included in the product description screen and considers purchasing the product 14 . In yet another embodiment, potential customers 40 of products 14 receive various notifications from transaction management system 100 . For example, the consumer 40 obtains information regarding the product 14 through the notification described above. The information on the product 14 includes, for example, information on evaluation of the product 14 . The consumer 40 considers purchasing the product 14 by referring to the evaluation of the product 14, for example.

In this embodiment, the user information acquisition unit 442 acquires various types of information regarding users of the transaction management system 100 . For example, the user information acquisition unit 442 acquires behavioral characteristics (sometimes referred to as competencies) and information indicating interests or preferences (sometimes referred to as user information) of one or more users. . A behavioral characteristic indicates, for example, a pattern of behavior, thought, attitude, etc. (sometimes referred to as a behavioral pattern) characteristically possessed by each user. Behavioral characteristics may be information indicating what kind of behavior, thoughts, or attitudes each user takes under what circumstances. The behavioral characteristics may be information in which a situation in which the user is placed and the user's actions, thoughts, or attitudes in the situation are associated with each other.

In one embodiment, the user information acquisition unit 442 acquires the usage history of the EC site managed by the EC site management unit 422 as user information after obtaining the consent of each user. A search history, a browsing history, a purchase history, and the like are exemplified as the usage history of the EC site. In another embodiment, after obtaining the consent of each user, the user information acquisition unit 442 obtains (i) website browsing history and/or (ii) website browsing history recorded in the communication terminal used by each user. Acquire site or keyword search history as user information.

Note that the user information may include various types of information other than information indicating behavioral characteristics, interests, or preferences of each user. For example, the user information may include information on the location of a place (sometimes called a production site) where each user produces products, the area to which the production site belongs, and the like.

The user information acquisition unit 442 may analyze the usage history of the EC site, the browsing history of the website, the search history of the website or keywords, and the like, and estimate the behavioral characteristics, interests and/or preferences of each user. The user information acquisition unit 442 may acquire, as user information, information indicating behavioral characteristics, interests, and/or preference estimation results.

In this embodiment, the user information storage unit 444 stores user information acquired by the user information acquisition unit 442 . For example, the user information storage unit 444 stores, for each of one or more users, identification information for identifying the user and user information of the user in association with each other. The user information storage unit 444 may, in response to a request from the sales management unit 420 and/or the evaluation management unit 460, extract user information of users who match the request. The user information storage section 444 may output the extracted user information to the sales management section 420 and/or the evaluation management section 460 .

In this embodiment, the evaluation management unit 460 manages evaluations for each of one or more products. The evaluation management unit 460 manages acquisition of evaluations for each of one or more products. The evaluation management unit 460 manages the use of evaluations for each of one or more products.

In this embodiment, the evaluation acquisition unit 462 manages information regarding evaluations of one or more products. In one embodiment, the rating acquisition unit 462 acquires information regarding ratings for each of the one or more products. In another embodiment, the evaluation acquisition unit 462 generates various types of information using information regarding evaluations of one or more products. Details of the evaluation acquisition unit 462 will be described later.

In this embodiment, the evaluation correction unit 464 corrects the evaluation for each of the one or more products acquired by the evaluation acquisition unit 462 . For example, if the state of the product at the time of production or shipping is significantly different from the state of the product at the time of inspection or evaluation, the evaluation by the consumer 40 may not accurately represent the state of the product.

Therefore, in this embodiment, the evaluation correction unit 464 corrects the evaluation by the consumer 40 . For example, when the consumer 44 evaluates the product 12 traded in the past, the evaluation acquisition unit 462 acquires demand-side evaluation information indicating the evaluation of the product 12 by the consumer 44 . The evaluation acquisition unit 462 acquires demand side evaluation information from the evaluation acquisition unit 462 . As described above, demand-side evaluation information includes information indicating evaluation results for one or more evaluation items regarding product 12 .

Also, the evaluation correction unit 464 acquires distribution state information and distribution period information from the distribution management unit 114 . As described above, examples of the distribution state information include information indicating the characteristics of the product 12 in the distribution process, information indicating the state of the distribution environment of the product 12, and the like. The evaluation correction unit 464 may acquire production information and/or inspection information. The evaluation correction unit 464 may calculate the length of the distribution period based on the production information and the inspection information.

The evaluation correction unit 464 corrects the evaluation result for at least one of the one or more evaluation items (for example, P evaluation items) regarding the product 12 indicated by the demand-side evaluation information acquired by the evaluation acquisition unit 462. . The evaluation correction unit 464 may correct the evaluation result for at least one of the one or more evaluation items regarding the product 12 based on the inspection date or evaluation date of the product 12 indicated by the inspection information. The evaluation correction unit 464 may correct the evaluation result for at least one of the one or more evaluation items regarding the product 12 based on the length of the distribution period.

For example, if at least one of the state of the product 12 in the distribution process indicated by the above-described distribution state information and the length of the distribution period indicated by the distribution period information does not match a predetermined condition, the evaluation correction unit 464 corrects the evaluation result for at least one of the one or more evaluation items regarding the product 12 indicated by the demand-side evaluation information acquired by the evaluation acquisition unit 462 . Examples of the predetermined conditions include a condition that the condition of the product 12 in the distribution process is worse than a predetermined condition, a condition that the length of the distribution period is greater than a predetermined value, and the like. be done.

The evaluation correction unit 464 is indicated by, for example, (i) at least one of the production area and item of the product 12, (ii) the state of the product 12 in at least a part of the distribution process of the product 12, and (iii) distribution period information. Correct the evaluation result for at least one of the one or more evaluation items regarding the product 12 indicated by the demand-side evaluation information acquired by the evaluation acquisition unit 462 based on at least one selected from the group consisting of the length of the period. . The evaluation correction unit 464 determines (a) at least one of the production area and item of the product 12, and (b) the state of the product 12 in at least a part of the distribution process of the product 12, and the length of the period indicated by the distribution period information. The evaluation result for at least one of the one or more evaluation items regarding the product 12 indicated by the demand-side evaluation information acquired by the evaluation acquisition unit 462 may be corrected based on at least one of the above.

For example, if the products 12 are perishables, agricultural products, marine products, or livestock products, depending on the origin and/or item of the products 12, the quality may deteriorate compared to when the products 12 are of other origins and/or items. Sometimes it's easy. Therefore, when the production area of the product 12 is a predetermined production area, the evaluation correction unit 464 corrects the evaluation result so that the evaluation for the predetermined evaluation items is better than the evaluation by the consumer 44. good. When the item of the product 12 is a predetermined item, the evaluation correction unit 464 may correct the evaluation result so that the evaluation for the specific evaluation item is better than the evaluation by the consumer 44 .

The above specific evaluation items may be determined based on the origin or item of the product 12 . A correspondence relationship between the place of origin or item of the product 12 and the evaluation item to be corrected may be determined in advance.

For example, if the product 12 is in poor condition during at least part of the distribution process of the product 12, the quality of the product 12 is likely to deteriorate. In particular, depending on the production area or item of the product 12, if the product 12 is in poor condition in at least a part of the distribution process of the product 12, the quality of the product 12 is greatly deteriorated. Further, it is expected that the degree of quality deterioration of the product 12 will increase as the condition of the product 12 in the distribution process deteriorates. Therefore, the evaluation correction unit 464 may correct the evaluation result so that the worse the condition of the product 12 in the distribution process, the better the evaluation for a specific evaluation item than the evaluation by the consumer 44 .

The above specific evaluation items may be determined based on the origin or item of the product 12 . A correspondence relationship between the place of origin or item of the product 12 and the evaluation item to be corrected may be determined in advance. The above-mentioned specific evaluation items may be determined based on the poor condition of the product 12 during the distribution process. A correspondence relationship between items representing the state of the product 12 and evaluation items to be corrected may be determined in advance.

For example, if the product 12 is distributed for a long period of time, the quality of the product 12 tends to deteriorate. In particular, depending on the production area or item of the product 12, if the distribution period of the product 12 is long, the quality of the product 12 is greatly deteriorated. Further, it is expected that the degree of quality deterioration of the product 12 will increase as the distribution period of the product 12 increases. Therefore, the evaluation correction unit 464 may correct the evaluation result so that the longer the distribution period of the product 12 is, the better the evaluation for a specific evaluation item is than the evaluation by the consumer 44 .

The above specific evaluation items may be determined based on the origin or item of the product 12 . A correspondence relationship between the place of origin or item of the product 12 and the evaluation item to be corrected may be determined in advance. The specific evaluation items described above may be determined based on the length of the distribution period of the product 12 . A correspondence relationship between the length of the distribution period and the evaluation item to be corrected may be determined in advance.

The evaluation correction unit 464 may store information indicating the corrected evaluation result in the evaluation information storage unit 466 as the evaluation of the product 12 . Note that when the state of the product 12 in the distribution process or the length of the distribution period matches the above-described predetermined conditions, the evaluation acquisition unit 462 obtains demand-side evaluation information indicating the evaluation of the product 12 by the consumer 44. may be stored in the evaluation information storage unit 466 as the evaluation for the product 12 .

Sales management unit 420 may be an example of a management device. The EC site management unit 422 may be an example of a management device. The user information acquisition section 442 may be an example of a viewer information acquisition section or a recipient information acquisition section. The user information storage section 444 may be an example of a viewer information storage section or a recipient information storage section. User information may be an example of viewer information or recipient information. The evaluation management unit 460 may be an example of a management device or support unit. The evaluation acquisition unit 462 may be an example of a management device or support unit. The evaluation corrector 464 may be an example of a corrector. The evaluation information storage unit 466 may be an example of an evaluation storage unit.

FIG. 5 schematically shows an example of a product description screen for products on sale. An example of processing for generating a product description screen by the EC site management unit 422 will be described with reference to FIG. In this embodiment, the EC site management unit 422 adjusts the content displayed on the product description screen according to the viewer's behavioral characteristics, interests, or preferences. For example, the EC site management unit 422 determines evaluation items used for product evaluation on the product description screen according to the viewer's behavioral characteristics, interests, or preferences.

As described above, the evaluation items used for product evaluation can be classified into multiple evaluation categories. The EC site management unit 422 may determine the above evaluation items by determining the evaluation categories used for product evaluation on the product description screen according to the viewer's behavioral characteristics, interests, or preferences. The EC site management unit 422 may determine evaluation categories and evaluation items according to behavioral characteristics, interests, or preferences of viewers.

In FIG. 5, a product description screen 540 shows an example of a product description screen of the product 14 when the first consumer 40 browses the EC site. Similarly, the product description screen 560 shows an example of the product description screen of the product 14 when the second consumer 40 browses the EC site. In this embodiment, the second consumer 40 is a consumer 40 who has different behavioral characteristics, interests, or preferences from the first consumer 40 .

As shown in FIG. 5 , product description screen 540 includes product description text 542 , product image 544 , and product evaluation image 546 . Product description screen 560 also includes product description text 542 , product image 544 , and product evaluation image 566 .

In this embodiment, the item description text 542 may be text for describing the features, specifications, price, etc. of the item 14 . Product image 544 may be a photograph or illustration of product 14 .

In the present embodiment, the product evaluation image 546 is, for example, the characteristics of the product 14 when the product 14 is evaluated using the evaluation category A, the evaluation category B, the evaluation category C, the evaluation category D, the evaluation category E, and the evaluation category F. Includes a graph showing The graph above shows, for example, the evaluation value of the product 14 in each evaluation category. The product evaluation image 546 is an evaluation value ( sometimes referred to as the total score).

On the other hand, the product evaluation image 566 is a graph showing the characteristics of the product 14 when the product 14 is evaluated using, for example, evaluation classification H, evaluation classification B, evaluation classification J, evaluation classification K, evaluation classification D, and evaluation classification F. including. The graph above shows, for example, the evaluation value of the product 14 in each evaluation category. The product evaluation image 546 is an evaluation value ( sometimes referred to as the total score).

In the product evaluation image 546 and the product evaluation image 566, the evaluation items for deriving the evaluation value of each evaluation division may be calculated based on the evaluation values of all the evaluation items that make up each evaluation division. It may be calculated based on the evaluation values of some of the evaluation items that make up the category. Some of the evaluation items described above may be determined based on at least one of behavioral characteristics, interests, and preferences of the consumer 40 viewing the product description screen.

In the product evaluation image 546 and the product evaluation image 566, the arrangement of each evaluation category in the graph showing the characteristics of the product 14 may be (i) determined based on a predetermined rule, and (ii) the product description screen. It may be determined based on at least one of behavioral characteristics, interests and preferences of the viewing consumer 40 . Predetermined rules are exemplified by the order of the name of each evaluation category, the magnitude of the evaluation value of each evaluation category, and the like. The arrangement of each evaluation category in the graph showing the characteristics of the product 14 is, for example, the correspondence between the degree of matching with the behavioral characteristics, interests and preferences of the consumer 40 viewing the product description screen, or the order of such degree, and the arrangement in the graph. Determined based on relationships.

According to this embodiment, the evaluation items used to evaluate the product on the product explanation screen are adjusted according to the behavioral characteristics, interests, or preferences of the user viewing the product explanation screen. This allows the user to quickly obtain the information he or she needs. As a result, the efficiency of commodity trading is improved.

The evaluation items for deriving the evaluation value of each evaluation category in the graph showing the characteristics of the product 14 may be an example of Q items. A total score may be an example of an evaluation value of an article.

FIG. 6 schematically shows an example of a product evaluation input screen after completion of delivery. An example of processing for generating an evaluation input screen by the evaluation acquisition unit 462 will be described with reference to FIG. In this embodiment, the evaluation acquisition unit 462 determines the types of evaluation items to be displayed on the evaluation input screen based on at least one of the state of the product in the distribution process and the length of the distribution period. The evaluation acquisition unit 462 determines the types of evaluation items to be displayed on the evaluation input screen, based on predetermined settings and/or the item of the product, the state of the product in the distribution process, and/or the length of the distribution period. You may

In FIG. 6, an evaluation input screen 620 shows an example of an evaluation input screen presented to the consumer 44 who inputs an evaluation of the product 12 when the product 12 is in good condition during the distribution process. Similarly, the evaluation input screen 640 shows an example of an evaluation input screen presented to the consumer 44 who inputs the evaluation of the product 12 when the product 12 is not in good condition during the distribution process.

As shown in FIG. 6, the evaluation input screen 620 includes an input form 622 for inputting an evaluation regarding the evaluation category A and an input form 624 for inputting an evaluation regarding the evaluation category B. FIG. In the evaluation input screen 620, an input form 622 has input fields for inputting the evaluation item Aa, the evaluation item Ab, and the evaluation item Ac. Similarly, the input form 624 has input fields for inputting the evaluation item Ba, the evaluation item Bb, and the evaluation item Bc. Examples of input fields include text fields, text areas, check boxes, radio buttons, and pull-down boxes.

On the other hand, the evaluation input screen 640 includes an input form 642 for inputting an evaluation regarding the evaluation category A and an input form 644 for inputting an evaluation regarding the evaluation category C. FIG. In the evaluation input screen 640, an input form 642 has input fields for inputting the evaluation item Aa, the evaluation item Ad, and the evaluation item Af. Similarly, the input form 644 has input fields for inputting the evaluation item Ca, the evaluation item Cb, and the evaluation item Cc. Examples of input fields include text fields, text areas, check boxes, radio buttons, and pull-down boxes.

In this embodiment, the evaluation input screen 640 differs from the evaluation input screen 620 in that it does not include an input form for inputting an evaluation regarding the evaluation category B. FIG. In addition, the input form 642 for inputting the evaluation regarding the evaluation category A on the evaluation input screen 640 inputs the evaluation item Ad and the evaluation item Af instead of the input fields for inputting the evaluation item Ab and the evaluation item Ac. The evaluation input screen 620 is different from the input form 622 for inputting the evaluation for the evaluation category A in that an input field for is arranged.

According to this embodiment, the evaluation items displayed on the evaluation input screen are adjusted according to the state of the product to be evaluated in the distribution process or the length of the distribution period. This reduces the user's input burden. In addition, since input/output of unnecessary data is suppressed, the load on the management server 110 is reduced.

FIG. 7 schematically shows another example of the product evaluation input screen after completion of delivery. In FIG. 7, an evaluation input screen 740 shows an example of an evaluation input screen presented to the consumer 44 who inputs an evaluation of the product 12 when the product 12 is not in good condition during the distribution process.

In this embodiment, the evaluation input screen 740 differs from the evaluation input screen 640 in that it includes an input form 744 for inputting an evaluation for the evaluation category B. FIG. In this embodiment, the input form 744 displays a message 750 indicating that the input of the evaluation regarding the evaluation category B is unnecessary. The input form 744 may display a message 750 indicating the reason why the input of the evaluation for the evaluation category B is unnecessary.

FIG. 8 schematically shows an example of the internal configuration of the EC site management unit 422. As shown in FIG. As described above, in the present embodiment, the EC site management unit 422 uses various data collected in the transaction of the product 12 for the transaction of the product 14 as an example. explained. In the present embodiment, for the purpose of simplifying the explanation, the case where the item and producer of the product 12 and the item and producer of the product 14 are the same as an example is taken as an example. Details of each part will be explained. As described above, the relationship between products 12 and 14 is not limited to this embodiment.

In this embodiment, the EC site management section 422 includes a transaction support section 820 , a matching support section 840 and a data transmission section 860 . In this embodiment, the transaction support unit 820 includes an evaluation information extraction unit 822, a user information extraction unit 824, a first item determination unit 826, a first item evaluation unit 828, a product evaluation unit 830, and a transaction screen generation unit. and a portion 832 . In this embodiment, the matching support unit 840 has a second item evaluation unit 842 , a second item determination unit 844 , a recipient extraction unit 846 and a notification generation unit 848 .

The transaction support unit 820 supports product transactions on the EC site. For example, the transaction support unit 820 generates screen data for various screens (sometimes referred to as transaction screens) used for product transactions. Examples of transaction screens include product search screens, product description screens, product purchase screens, payment screens, and the like. The transaction support unit 820 may support product transactions by managing product evaluations. For example, the transaction support unit 820 generates screen data of a product explanation screen for presenting the viewer with an evaluation of the product.

In this embodiment, the evaluation information extraction unit 822 acquires evaluation information regarding the product 12 . For example, the evaluation information extraction unit 822 accesses the evaluation information storage unit 466 and extracts one or more evaluation information regarding one or more products 12 traded in the past. As described above, the evaluation information about the product 12 indicates the evaluation result for at least one of the P evaluation items (P is an integer equal to or greater than 2) regarding the product 12 . Also, in the transaction management system 100, the P evaluation items are classified into a plurality of evaluation categories.

The user information extraction unit 824 acquires user information of users who access the EC site. For example, the user information extraction unit 824 accesses the user information storage unit 444 and extracts user information about users who access the EC site. As described above, user information includes information indicative of behavioral characteristics, interests, or preferences of the user.

In this embodiment, the first item determination unit 826 selects Q ( Q is a positive integer less than or equal to P.). For example, a correspondence relationship between at least one of the user's behavioral characteristics, interests, and preferences, and the evaluation items used to generate the product explanation screen is determined in advance. The first item determining unit 826 determines the Q used for generating the product description screen based on at least one of the behavioral characteristics, interests, and preferences indicated by the user information acquired by the user information extracting unit 824, and the above correspondence relationship. Determine individual evaluation items.

The Q evaluation items are used, for example, to derive the evaluation value of the product 14 in generating the product description screen. The evaluation value of the product 14 indicates the degree of evaluation of the product 14 . The evaluation value of the product 14 may be represented by continuous numerical values, or may be represented by gradual divisions. The evaluation value of the product 14 may be used, for example, in the product description screen 540 described with reference to FIG. used for the calculation of

The first item determination unit 826 selects one or more evaluation categories used for generating a product description screen from among a plurality of evaluation categories, based on at least one of the user's behavioral characteristics, interests, and preferences indicated by the user information. to decide. For example, a correspondence relationship between at least one of the user's behavioral characteristics, interests, and preferences and the evaluation categories used to generate the product explanation screen is determined in advance. The first item determination unit 826 is used to generate a product description screen based on at least one of the behavioral characteristics, interests, and preferences indicated by the user information acquired by the user information extraction unit 824, and the correspondence relationship described above. Determine the above evaluation categories. This determines the evaluation category used to present the evaluation to the user.

Similarly, the first item determination unit 826 selects from the group consisting of (i) the type of the product 14, (ii) the user's instruction, and (iii) the viewer's behavioral characteristics, interests, and preferences indicated by the user information. One or more evaluation classifications used for generating the product description screen may be determined from among the plurality of evaluation classifications based on at least one of the evaluation classifications. This determines the evaluation category used to present the evaluation to the user.

For each of the one or more evaluation categories used to generate the product description screen, the first item determination unit 826 selects the evaluation items used to generate the product description screen from among the one or more evaluation items included in each evaluation category. The determination may determine Q evaluation items. The first item determination unit 826 determines Q evaluation items including one or more evaluation items included in one or more evaluation categories based on at least one of the user's behavioral characteristics, interests, and preferences indicated by the user information. You can decide.

In this embodiment, the first item evaluation unit 828 calculates an evaluation value for each of the above Q evaluation items based on one or more pieces of evaluation information regarding the product 12 acquired by the evaluation information extraction unit 822 . For example, the first item evaluation unit 828 calculates the evaluation value for each evaluation item by calculating the statistical value of the evaluation value for each evaluation item included in one or more pieces of evaluation information. An average value, a median value, etc. are illustrated as a statistical value. In the one or more pieces of evaluation information, when the evaluation value of a specific evaluation item is represented by graded divisions, the first item evaluation unit 828 replaces each division with a numerical value to calculate the above statistical value. good.

The first item evaluation section 828 may calculate an evaluation value for each of the one or more evaluation categories determined by the first item evaluation section 828 . For example, the first item evaluation unit 828 calculates an evaluation value for each evaluation category by calculating statistical values of one or more evaluation items included in each evaluation category. An average value, a median value, etc. are illustrated as a statistical value. In one or more evaluation categories, when the evaluation value of a specific evaluation item is represented by graded categories, the first item evaluation unit 828 replaces each category with a numerical value to calculate the above statistical value. good.

In this embodiment, the product evaluation unit 830 evaluates the product 12 based on the evaluation value for each of the Q evaluation items calculated by the first item evaluation unit 828 and the weight assigned to each of the Q evaluation items. Calculate the overall evaluation value of The overall score described with reference to FIG. 5 may be an example of an overall evaluation value for item 12 .

The product evaluation unit 830 may determine weight values assigned to each of the Q items based on at least one of the user's behavioral characteristics, interests, and preferences indicated by the user information. For example, the product evaluation unit 830 determines that the weight value assigned to at least one of the one or more items related to the user's behavioral characteristics, interests and/or preferences is not related to the user's behavioral characteristics, interests and/or preferences. Determine the value of each weight to be greater than at least one of the one or more items.

The product evaluation unit 830 may determine each weight value such that the greater the degree of interest and/or preference of the user, the greater the weight value assigned to the item related to the interest and/or preference. . The product evaluation unit 830 calculates each weight value so that the greater the tendency of the user to take a specific action, thought, or attitude, the greater the weight value assigned to the item related to the specific action, thought, or attitude. may be determined.

For example, if the product 12 is an agricultural product, the balance of tastes such as sourness and sweetness, texture, and the like differ depending on the variety. Therefore, the product evaluation unit 830 determines weight values to be assigned to each of the Q items according to the user's preference for taste and/or texture. For example, the product evaluation unit 830 determines the weight value assigned to each of the Q items such that the weight value of the item that matches the taste and/or texture of the user is higher.

More specifically, the product evaluation unit 830 evaluates Q Determines the weight value assigned to each item. The product evaluation unit 830 may determine the weight value assigned to at least one of the Q items such that the higher the evaluation of the item in the user's past evaluation, the greater the weight.

The product evaluation unit 830 estimates the user's evaluation of the taste and/or texture of agricultural products of the same or similar variety as the product 12, and assigns each of the Q items based on the estimated evaluation. Weight values may be determined. For example, the product evaluation unit 830 determines the evaluation reference value for each product type based on the evaluations of the product type A and the product type B by a plurality of users. In addition, the product evaluation unit 830 acquires user X's evaluation of the product type A. FIG. Product evaluation section 830 estimates user X's evaluation of product type B based on user X's evaluation of product type A, a reference value of evaluation of product A, and a reference value of evaluation of product B.

For example, when the product 12 is strawberries of variety B, and the evaluation of the sweetness of strawberries of varieties A and B is expressed in 10 levels from 0 to 9, the sweetness of variety A is evaluated by user X as 3. , the reference value for evaluation of the sweetness of variety A is 5, product evaluation unit 830 estimates that user X tends to evaluate the sweetness of strawberry to be low. Therefore, if the reference value for the evaluation of the sweetness of variety B strawberries is 8, the product evaluation unit 830 sets a value smaller than 8 (for example, between 5 and 6) as the estimated value of user X's evaluation of the sweetness of variety A. There is.) is output. Similarly, the product evaluation unit 830 estimates user X's evaluation of each item regarding taste and/or texture.

For example, the product evaluation unit 830 assigns a weight value to each of the Q items such that the larger the estimated evaluation value of the user X for each item related to taste and/or texture, the larger the weight value assigned to the item. Determines the weight value assigned. The product evaluation unit 830 assigns a greater weight value to each item related to taste and/or texture as the difference between the estimated evaluation value of the user X and the predetermined value increases. , Q items may be determined. As a result, the product evaluation unit 830 can assign a value according to the preference of the user as the weight of each item, for example, based on the evaluation history of agricultural products that the user has eaten or purchased in the past. can.

Similarly, the product evaluation unit 830 may determine the weight values assigned to each of the Q items based on the characteristics of the production process of agricultural products purchased by the user in the past. For example, if the frequency with which the user purchases organic agricultural products is greater than a predetermined value, the product evaluation unit 830 assigns weights to items related to whether or not chemical fertilizers and/or pesticides are used in the production process. Determine the weight values assigned to each of the Q items such that .

The product evaluator 830 may determine the weight values assigned to each of the Q items based on the intended use of the product 12 . For example, strawberries for raw consumption and strawberries for jam require different qualities. For strawberries to be eaten raw, good appearance, freshness, etc. are considered important. On the other hand, in strawberries for jam, low prices are important. Therefore, the product evaluation unit 830 determines weight values to be assigned to each of the Q items such that, for example, items that are more important in the application of the product 12 have larger weight values.

In this embodiment, the transaction screen generator 832 generates screen data for various transaction screens. The transaction screen generator 832 may generate data (sometimes referred to as screen data) for displaying a product description screen for describing the product 14 on the communication terminal 42 of the consumer 46 . For example, the transaction screen generation unit 832 generates a product description screen 540 and a product description screen 560 .

More specifically, the transaction screen generation unit 832 is based on one or more evaluation categories determined by the first item determination unit 826 and the evaluation value of each evaluation category regarding the product 12 determined by the first item evaluation unit 828. data for causing the communication terminal 42 to draw a graph showing the characteristics of the product 14 (that is, the product 12). In addition, the transaction screen generation unit 832 causes the communication terminal 42 to draw the overall score of the product 14 (that is, the product 12) based on the overall evaluation value of the product 12 determined by the product evaluation unit 830. Generate data. Note that, as described above, each evaluation category for the product 12 is information related to Q evaluation items for the product 12, and the evaluation value of each evaluation category is related to the evaluation values for each of the Q evaluation items. It is information to do.

In this embodiment, the matching support unit 840 supports trading of the product 14 by matching the product 14 or the producer 20 with one or more users. For example, the matching support unit 840 selects, from among one or more users, potential users that match the characteristics of the product 14 or the producer 20 based on the demand-side evaluation information regarding the product 12 and/or the supply-side evaluation information regarding the product 14. to extract the best customers. The matching support unit 840 notifies the extracted users of information about the product 14 . The information regarding the product 14 may include information regarding the evaluation of the product 14 .

As described above, in the present embodiment, an example of the matching support unit 840 will be described using the case where the item and producer of the product 12 and the item and producer of the product 14 are the same. In addition, in the present embodiment, for the purpose of simplifying the explanation, the matching support unit 840 selects the product 14 or the producer 20 from one or more users based on the demand side evaluation information regarding the product 12. An example of the matching support unit 840 will be described by taking as an example a case of extracting potential customers who match the characteristics. As described above, the matching support unit 840 is not limited to this embodiment.

In this embodiment, the second item evaluation unit 842 calculates an evaluation value for each of P evaluation items regarding the product 12 based on one or more pieces of evaluation information regarding the product 12 acquired by the evaluation information extraction unit 822 . The second item evaluation section 842 may calculate an evaluation value for each of the P evaluation items regarding the product 12 in the same procedure as the first item evaluation section 828 .

In this embodiment, the second item determination unit 844 selects the evaluation value of the product 12 from the P evaluation items based on the evaluation values for each of the P evaluation items calculated by the second item evaluation unit 842. Q (Q is a positive integer equal to or less than P) evaluation items used for determination are determined. The Q evaluation items are determined for the purpose of promoting sales of the product 14, for example.

In one embodiment, the second item determination unit 844 compares the evaluation values of the P evaluation items and determines Q evaluation items in descending order of the evaluation values. In another embodiment, the second item determination unit 844 selects S evaluation items of a predetermined type (S is a positive integer equal to or greater than 1 and less than P), and the second item evaluation unit 842 calculates Q evaluation items consisting of T evaluation items (T is a positive integer calculated as PS) selected based on the obtained evaluation values are determined. Among the evaluation items other than the S evaluation items, T evaluation items may be determined in descending order of the evaluation value.

In this embodiment, the recipient extraction unit 846 extracts users who can be customers of the product 14 from among one or more users who can receive information about the product 14 . For example, the recipient extraction unit 846 refers to the user information storage unit 444 and extracts users having behavioral characteristics, interests, or preferences related to the Q evaluation items determined by the second item determination unit 844 . The recipient extraction unit 846 refers to the user information storage unit 444 and extracts users who do not have behavioral characteristics, interests, or preferences related to evaluation items other than the Q evaluation items determined by the second item determination unit 844. You may The recipient extraction unit 846 refers to the user information storage unit 444 and (i) has behavioral characteristics, interests, or preferences related to the Q evaluation items determined by the second item determination unit 844, and (ii) Users who do not have behavioral characteristics, interests, or preferences related to evaluation items other than the Q evaluation items determined by the second item determination unit 844 may be extracted.

For example, when comparing the product 14 with other products, if the appearance of the product 14 is low and the taste and texture of the product 14 are high, the second item evaluation unit 842 selects Q evaluation items as , taste and texture. The recipient extraction unit 846 extracts, from one or more users, users who are strongly particular about taste and texture and/or users who are less particular about appearance as potential customers of the product 14 .

In this embodiment, the notification generation unit 848 generates information (sometimes referred to as notification information) regarding the product 14 to be notified to the user extracted by the recipient extraction unit 846 . For example, the notification generation unit 848 determines the evaluation of the product 14 using the Q evaluation items determined by the second item evaluation unit 842 . The notification generation unit 848 may determine the evaluation of the product 14 using the same procedure as the product evaluation unit 830 . Also, the notification generation unit 848 generates notification information including information indicating the evaluation of the product 14 . The notification generation unit 848 may generate notification information using the same procedure as the transaction screen generation unit 832 . The notification information may include the URL of the EC site or the URL of the product description page of the product 14 .

In this embodiment, the data transmission unit 860 transmits notification information generated by the notification generation unit 848 . The data transmission unit 860 transmits the notification information to the communication terminal used by the user extracted by the recipient extraction unit 846, for example.

Transaction support unit 820 may be an example of a management device. The evaluation information extraction unit 822 may be an example of an evaluation information acquisition unit. The user information extraction unit 824 may be an example of a viewer information acquisition unit. The product evaluation unit 830 may be an example of a product evaluation unit. Notification generator 848 may be an example of a generator. Data transmitter 860 may be an example of a transmitter. A user who accesses the EC site may be an example of a viewer who views the evaluation of the item. The comprehensive evaluation value of the product 12 may be an example of the product evaluation value.

FIG. 9 schematically shows an example of the internal configuration of the evaluation acquisition unit 462. As shown in FIG. In this embodiment, the evaluation acquisition unit 462 includes a distribution state determination unit 912 and a distribution period determination unit 914 . In this embodiment, the evaluation acquisition section 462 includes an evaluation support section 920 . In this embodiment, the evaluation support unit 920 has an input item determination unit 922 , an input screen generation unit 924 and an input screen transmission unit 926 . In this embodiment, the evaluation acquisition unit 462 includes a supply-side evaluation acquisition unit 932 , a demand-side evaluation acquisition unit 934 , and an evaluation data control unit 936 . In this embodiment, the evaluation acquisition unit 462 includes a deviation determination unit 942 and a deviation notification unit 944 .

In this embodiment, the distribution state determining unit 912 acquires distribution state information for each of one or more products 12 that have been traded in the past. For example, the distribution state determination unit 912 accesses the distribution management unit 114 and acquires one or more pieces of distribution state information. The distribution state determination unit 912 determines the distribution state of the product 12 based on the state of the product 12 in the distribution process indicated by the distribution state information of each of one or more products 12 traded in the past. For example, the distribution state determination unit 912 expresses the state of the product 12 in the distribution process using continuous numerical values or stepwise divisions. For example, the distribution state determination unit 912 calculates a statistical value of the state of the product 12 indicated by one or more pieces of distribution state information, and based on the statistical value, determines the state of the product 12 in the distribution process as a continuous numerical value or stepwise. It is expressed by division.

In this embodiment, the distribution period determining unit 914 acquires distribution period information for each of one or more products 12 that have been traded in the past. For example, the distribution status determination unit 912 accesses the distribution management unit 114 and acquires one or more pieces of distribution period information. The distribution period determining unit 914 may acquire production information and inspection information as the distribution period information. The distribution period determination unit 914 determines the length of the distribution period of the product 12 based on the length of the distribution period indicated by the distribution period information of each of the one or more products 12 traded in the past. For example, the distribution period determining unit 914 expresses the length of the distribution period of the product 12 using continuous numerical values or stepwise divisions. For example, the distribution period determining unit 914 calculates a statistical value of the length of the distribution period of the product 12 indicated by one or more pieces of distribution period information, and determines the length of the distribution period of the product 12 based on the statistical value. It is expressed by numerical values or step-by-step divisions.

In this embodiment, the evaluation support unit 920 supports input of evaluation results of the product 12 by the consumer 44 . For example, the evaluation support unit 920 generates screen data for the evaluation input screen described with reference to FIGS. The evaluation support unit 920 transmits the screen data of the evaluation input screen to the communication terminal 42 of the consumer 44 . The screen data of the evaluation input screen may be data for displaying an evaluation input screen for inputting an evaluation of the product 12 on the communication terminal 42 of the consumer 44 .

In this embodiment, the input item determination unit 922 determines evaluation items for which input of evaluation by the consumer 44 is requested on the evaluation input screen. For example, the input item determination unit 922 determines whether the consumer 44 has purchased the product 12 based on at least one of the state of the product 12 indicated by the distribution status information and the length of the distribution period of the product 12 indicated by the distribution period information. Determine the type of one or more endpoints to evaluate.

In one embodiment, the input item determination unit 922 compares the case where the condition of the product 12 is worse than the predetermined standard with the case where the condition of the product 12 is better than the predetermined standard. Then, one or more evaluation item types are determined so that the number of evaluation items for the consumer 44 to evaluate the product 12 is reduced. In another embodiment, when the length of the distribution period of the product 12 is longer than a predetermined value, the input item determination unit 922 determines that the length of the distribution period of the product 12 is longer than the predetermined value. One or more evaluation item types are determined so that the number of evaluation items for the consumer 44 to evaluate the product 12 is smaller than when the number is small. This reduces the input burden on the consumer 44 .

The input item determination unit 922 selects at least one of the state of the product 12 indicated by the distribution status information and the length of the distribution period of the product 12 indicated by the distribution period information, and at least one of the production area and item of the product 12. Based on this, one or more rating criteria types for consumer 44 to rate item 12 may be determined. For example, if the production area of the product 12 matches or is included in a predetermined area, the input item determination unit 922 determines the type of one or more evaluation items by the same procedure as described above. . For example, if the item of the product 12 matches or is included in a predetermined item, the input item determination unit 922 determines the type of one or more evaluation items by the same procedure as described above. .

In this embodiment, the input screen generator 924 generates screen data for the evaluation input screen. In this embodiment, the input screen transmission unit 926 transmits screen data of the evaluation input screen to the communication terminal 42 of the consumer 44 . As described above, the evaluation input screen is a screen for the consumer 44 to input evaluation results for the product 12, and supports the input of evaluation results for each of the one or more items determined by the input item determination unit 922. This screen is for

In this embodiment, the supplier evaluation acquisition unit 932 acquires supplier evaluation information. As described with reference to FIG. 3, the supplier evaluation acquisition unit 932 obtains supplier evaluation information from the communication terminal 22 or the product 12, for example. As described above, the supplier evaluation information includes, for example, information indicating evaluation results of the product 12 by the producer 20 .

In this embodiment, the demand-side evaluation acquisition unit 934 acquires demand-side evaluation information. As described with reference to FIG. 3, the demand-side evaluation acquisition unit 934 obtains demand-side evaluation information from the communication terminal 42, for example. As described above, the demand-side evaluation information includes, for example, information indicating evaluation results of the product 12 by the consumer 44 .

In this embodiment, the evaluation data control unit 936 controls the output destinations of the data of the supply-side evaluation information and the demand-side evaluation information. For example, the evaluation data control unit 936 acquires the supplier evaluation information from the supplier evaluation acquisition unit 932 and stores the supplier evaluation information in the evaluation information storage unit 466 . For example, the evaluation data control unit 936 acquires demand-side evaluation information from the demand-side evaluation acquisition unit 934 and outputs the demand-side evaluation information to the evaluation correction unit 464 or the evaluation information storage unit 466 .

For example, (a) if at least one of the state of the product 12 indicated by the distribution state information and the length of the distribution period of the product 12 indicated by the distribution period information meets a predetermined condition, the evaluation data control unit 936 determines to store the demand side evaluation information in the evaluation information storage unit 466 . In this case, the evaluation data control section 936 outputs the demand side evaluation information to the evaluation information storage section 466 . Examples of the predetermined conditions include a condition that the condition of the product 12 in the distribution process is worse than a predetermined condition, a condition that the length of the distribution period is greater than a predetermined value, and the like. be done.

On the other hand, (b) if at least one of the state of the product 12 indicated by the distribution state information and the length of the distribution period of the product 12 indicated by the distribution period information does not meet the above-mentioned predetermined conditions, the demand side At least part of the evaluation results indicated by the evaluation information may not be valid. Therefore, the evaluation data control unit 936 (i) does not store at least a part of the evaluation result indicated by the demand-side evaluation information in the evaluation information storage unit 466, and (ii) does not store at least a part of the evaluation result indicated by the demand-side evaluation information. or (iii) by associating the demand-side evaluation information with information indicating that at least part of the evaluation results indicated by the demand-side evaluation information may not be valid, It decides to store in the storage unit 466 .

If it is determined not to store at least part of the evaluation results indicated by the demand-side evaluation information in the evaluation information storage unit 466, the evaluation data control unit 936 deletes part of the demand-side evaluation information, It outputs the demand side evaluation information to the evaluation information storage unit 466 . As a result, the demand-side evaluation information from which part of the evaluation result has been deleted is stored in the evaluation information storage unit 466 . The evaluation data control section 936 does not have to output the demand-side evaluation information to the evaluation information storage section 466 .

When it is decided to correct at least part of the evaluation result indicated by the demand-side evaluation information, the evaluation data control section 936 outputs the demand-side evaluation information to the evaluation correction section 464 . In this case, the evaluation correction unit 464 corrects at least part of the evaluation result indicated by the demand-side evaluation information, and stores information indicating the corrected evaluation result in the evaluation information storage unit 466 .

When it is determined that the demand-side evaluation information and information indicating that at least part of the evaluation results indicated by the demand-side evaluation information may not be valid are stored in the evaluation information storage unit 466 in association with each other. , the evaluation data control unit 936 outputs the demand-side evaluation information to the evaluation information storage unit 466 . In addition, the evaluation data control unit 936 associates the demand-side evaluation information with information indicating that at least part of the evaluation result indicated by the demand-side evaluation information may not be appropriate, and stores the information in the evaluation information storage unit 466 . store in

In the present embodiment, the divergence determination unit 942 determines in advance the degree of divergence between the evaluation result based on the supply-side evaluation information and the evaluation result based on the demand-side evaluation information for each of the one or more items for evaluating the product 12. It is determined whether or not the Further, when the divergence determination unit 942 determines that the degree of divergence exceeds a predetermined degree, the divergence notification unit 944 determines the state of the product 12 indicated by the distribution state information and the product indicated by the distribution period information. At least one of the producer 20 and the consumer 44 is notified of information indicating at least one of the twelve distribution period lengths.

The distribution state determination unit 912 may be an example of a distribution information acquisition unit. The distribution period determination unit 914 may be an example of a distribution information acquisition unit. Evaluation support unit 920 may be an example of a support unit. The input item determination unit 922 may be an example of an evaluation item determination unit. The input screen generator 924 may be an example of a support data generator or a screen generator. The input screen transmission unit 926 may be an example of a support data transmission unit. The supplier-side evaluation acquisition unit 932 may be an example of a second evaluation information acquisition unit. The demand-side evaluation acquisition unit 934 may be an example of a first evaluation information acquisition unit. The evaluation data control section 936 may be an example of a first evaluation information acquisition section. The divergence determination unit 942 may be an example of a divergence degree determination unit. The divergence notification unit 944 may be an example of a notification unit. The evaluation input screen may be an example of an input screen. The screen data of the evaluation input screen may be an example of input support data or input screen data.

FIG. 10 illustrates an example computer 3000 upon which aspects of the invention may be embodied, in whole or in part. At least part of transaction management system 100 may be implemented by computer 3000 . For example, management server 110 is implemented by computer 3000 . For example, the control unit 220 of the production robot 120 is implemented by the computer 3000 . For example, the control device of the fruit sorting system 140 is implemented by the computer 3000 . For example, the control device of the physical distribution system 160 is implemented by the computer 3000 . At least part of the communication terminal 22 , the communication terminal 32 and the communication terminal 42 may be realized by the computer 3000 .

Programs installed on the computer 3000 cause the computer 3000 to function as one or more "parts" of operations or one or more "parts" of an apparatus according to embodiments of the invention, or to and/or cause the computer 3000 to perform processes or steps of processes according to embodiments of the present invention. Such programs may be executed by CPU 3012 to cause computer 3000 to perform certain operations associated with some or all of the blocks in the flowcharts and block diagrams described herein.

Computer 3000 according to this embodiment includes CPU 3012 , RAM 3014 , GPU 3016 , and display device 3018 , which are interconnected by host controller 3010 . Computer 3000 also includes input/output units such as communication interface 3022 , hard disk drive 3024 , DVD-ROM drive 3026 and IC card drive, which are connected to host controller 3010 via input/output controller 3020 . The computer also includes legacy input/output units such as ROM 3030 and keyboard 3042 , which are connected to input/output controller 3020 via input/output chip 3040 .

The CPU 3012 operates according to programs stored in the ROM 3030 and RAM 3014, thereby controlling each unit. The GPU 3016 retrieves image data generated by the CPU 3012 into itself, such as a frame buffer provided in RAM 3014 , and causes the image data to be displayed on the display device 3018 .

Communication interface 3022 communicates with other electronic devices over a network. Hard disk drive 3024 stores programs and data used by CPU 3012 within computer 3000 . DVD-ROM drive 3026 reads programs or data from DVD-ROM 3001 and provides programs or data to hard disk drive 3024 via RAM 3014 . The IC card drive reads programs and data from IC cards and/or writes programs and data to IC cards.

ROM 3030 stores therein programs that are dependent on the hardware of computer 3000, such as a boot program that is executed by computer 3000 upon activation. Input/output chip 3040 may also connect various input/output units to input/output controller 3020 via parallel ports, serial ports, keyboard ports, mouse ports, and the like.

A program is provided by a computer-readable storage medium such as a DVD-ROM 3001 or an IC card. The program is read from a computer-readable storage medium, installed in hard disk drive 3024 , RAM 3014 , or ROM 3030 , which are also examples of computer-readable storage media, and executed by CPU 3012 . The information processing described within these programs is read by computer 3000 to provide coordination between the programs and the various types of hardware resources described above. An apparatus or method may be configured by implementing information operations or processing according to the use of computer 3000 .

For example, when communication is performed between the computer 3000 and an external device, the CPU 3012 executes a communication program loaded into the RAM 3014 and sends communication processing to the communication interface 3022 based on the processing described in the communication program. you can command. Under the control of the CPU 3012, the communication interface 3022 reads the transmission data stored in the transmission buffer area provided in the recording medium such as the RAM 3014, the hard disk drive 3024, the DVD-ROM 3001, or the IC card. Data is transmitted to the network, or received data received from the network is written in a receive buffer area or the like provided on the recording medium.

In addition, the CPU 3012 causes the RAM 3014 to read all or necessary portions of files or databases stored in external recording media such as a hard disk drive 3024, a DVD-ROM drive 3026 (DVD-ROM 3001), an IC card, etc. Various types of processing may be performed on the data in RAM 3014 . CPU 3012 may then write back the processed data to an external recording medium.

Various types of information, such as various types of programs, data, tables, and databases, may be stored on recording media and subjected to information processing. CPU 3012 performs various types of operations on data read from RAM 3014, information processing, conditional decisions, conditional branching, unconditional branching, and information retrieval as specified throughout this disclosure and by instruction sequences of programs. Various types of processing may be performed, including /replace, etc., and the results written back to RAM 3014 . Also, the CPU 3012 may search for information in a file in a recording medium, a database, or the like. For example, when a plurality of entries each having an attribute value of a first attribute associated with an attribute value of a second attribute are stored in the recording medium, the CPU 3012 selects the first attribute from among the plurality of entries. searches for an entry that matches the specified condition of the attribute value of the attribute, reads the attribute value of the second attribute stored in the entry, and thereby determines the first attribute that satisfies the predetermined condition. An attribute value of the associated second attribute may be obtained.

The programs or software modules described above may be stored in a computer readable storage medium on or near computer 3000 . In addition, a recording medium such as a hard disk or RAM provided in a server system connected to a dedicated communication network or the Internet can be used as a computer-readable storage medium, whereby the above program can be transferred via a network. provided to the computer 3000;

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments. It is obvious to those skilled in the art that various modifications and improvements can be made to the above embodiments. In addition, matters described with respect to a specific embodiment can be applied to other embodiments as long as they are not technically inconsistent. It is clear from the description of the scope of claims that forms with such modifications or improvements can also be included in the technical scope of the present invention.

The execution order of each process such as actions, procedures, steps, and stages in the devices, systems, programs, and methods shown in the claims, the specification, and the drawings is particularly "before", "before etc., and it should be noted that they can be implemented in any order unless the output of the previous process is used in the subsequent process. Regarding the operation flow in the claims, the specification, and the drawings, even if the description is made using "first," "next," etc. for the sake of convenience, it means that it is essential to carry out in this order. not a thing

This specification discloses, for example, the following matters. It should be noted that each step of the control method shown below may be executed by a computer.
[Item A-1]
A management device for managing evaluations of articles,
an evaluation information acquisition unit that acquires evaluation information indicating evaluation results for at least one of P items (P is an integer of 2 or more) regarding the article;
a viewer information acquiring unit that acquires viewer information indicating behavioral characteristics, interests, or preferences of a viewer who views the evaluation of the article;
Based on the viewer information acquired by the viewer information acquisition unit, Q items (Q is P a positive integer below);
A management device comprising:
[Item A-2]
The P items related to the above goods are classified into multiple categories,
The first item determination unit presents the evaluation to the viewer from among the plurality of categories based on at least one of behavioral characteristics, interests, and preferences of the viewer indicated by the viewer information. determine one or more categories to be used in
The management device according to item A-1.
[Item A-3]
The P items related to the above goods are classified into multiple categories,
The above first item determination unit
Among the plurality of categories, based on at least one selected from the group consisting of the type of the article, the viewer's instruction, and the viewer's behavioral characteristics, interests, and preferences indicated by the viewer information from, determine one or more categories used to present the evaluation to the viewer,
determining the Q items including one or more items included in the one or more categories based on at least one of behavioral characteristics, interests, and preferences of the viewer indicated by the viewer information;
The management device according to item A-1.
[Item A-4]
a first item evaluation unit that calculates an evaluation value for each of the Q items based on the one or more pieces of evaluation information regarding the article acquired by the evaluation information acquisition unit;
an article evaluation unit that calculates the evaluation value of the article based on the evaluation value for each of the Q items calculated by the first item evaluation unit and the weight assigned to each of the Q items;
further comprising
The management device according to any one of items A-1 to A-3.
[Item A-5]
The article evaluation unit determines the weight values assigned to each of the Q items based on at least one of behavioral characteristics, interests, and preferences of the viewer indicated by the viewer information.
A management device according to item A-4.
[Item A-6]
The evaluation information acquisition unit
A first evaluation indicating the result of evaluation of at least one of the P items regarding the first product by a consumer who received the first product traded in the past or used or consumed the first product. a first evaluation information acquisition unit that acquires information;
a distribution information acquisition unit that acquires distribution state information indicating the state of the first product in at least a part of the distribution process of the first product;
a correction unit that corrects, based on the state of the first article indicated by the distribution state information, an evaluation result for at least one of the P items regarding the first article indicated by the first evaluation information;
further comprising
The management device according to any one of items A-1 to A-5.
[Item A-7]
The evaluation information acquisition unit
A first evaluation indicating the result of evaluation of at least one of the P items regarding the first product by a consumer who received the first product traded in the past or used or consumed the first product. a first evaluation information acquisition unit that acquires information;
an inspection information acquisition unit that acquires inspection information indicating an inspection point or an evaluation point of the first article by the consumer;
Correction for correcting the evaluation result for at least one of the P items regarding the first article indicated by the first evaluation information based on the inspection time point or the evaluation time point of the first article indicated by the inspection information. Department and
further comprising
The management device according to any one of items A-1 to A-5.
[Item A-8]
further comprising a production information acquisition unit that acquires production information indicating the time of production or the time of shipment of the first article,
Based on the length of the period between the time of production or the time of shipment of the first article indicated by the production information and the time of inspection or evaluation of the first article indicated by the inspection information , correcting the evaluation result for at least one of the P items regarding the first item indicated by the first evaluation information;
A management device according to item A-7.
[Item A-9]
The first item is a perishable product, or an agricultural, marine or livestock product,
The correction unit corrects the result of the evaluation of at least one of the P items regarding the first product indicated by the first evaluation information, further based on at least one of the origin and item of the first product. ,
The management device according to any one of items A-6 to A-8.
[Item A-10]
A management device for managing evaluations of articles,
an evaluation information acquisition unit that acquires evaluation information indicating evaluation results for at least one of P items (P is an integer of 2 or more) regarding the article;
a second item evaluation unit that calculates an evaluation value for each of the P items based on the one or more pieces of evaluation information regarding the article acquired by the evaluation information acquisition unit;
Based on the evaluation value for each of the P items calculated by the second item evaluation unit, Q items (Q is a positive value equal to or less than P a second item determination unit that determines the item of
The second item determination unit refers to a recipient information storage unit that stores one or more pieces of recipient information indicating the behavioral characteristics, interests, or preferences of one or more recipients who can receive information about the item, a recipient extraction unit for extracting recipients who have behavioral characteristics, interests, or preferences related to the determined Q items;
a generation unit that determines an evaluation of the product using the Q items and generates information about the product including information indicating the evaluation of the product;
a transmission unit configured to transmit information about the article to the communication terminal of the recipient extracted by the recipient extraction unit;
A management device comprising:
[Item A-11]
A program for causing a computer to function as the management device according to any one of items A-1 to A-10.
[Item A-12]
A management method for managing an evaluation of an article,
an evaluation information acquiring step of acquiring evaluation information indicating an evaluation result for at least one of P items (P is an integer of 2 or more) regarding the article;
a viewer information acquiring step of acquiring viewer information indicating behavioral characteristics, interests or preferences of a viewer viewing the evaluation of the article;
Based on the browser information acquired in the browser information acquisition step, Q (Q is a positive integer equal to or less than P) to be presented to the browser from among the P items A first item determination step of determining an item;
management method.

This specification discloses, for example, the following matters. It should be noted that each step of the control method shown below may be executed by a computer.
[Item B-1]
A management device for managing evaluations of articles,
a support unit that supports input of evaluation results for the first product by a consumer who has received the first product traded in the past or has used or consumed the first product;
with
The above support department
(i) distribution state information indicating the state of the first product in at least a part of the distribution process of the first product; a distribution information acquisition unit that acquires at least one of distribution period information indicating the length of the period between the time of inspection and the time of evaluation of one article;
1 or more for the consumer to evaluate the first product based on at least one of the state of the first product indicated by the distribution state information and the length of the period indicated by the distribution period information an evaluation item determination unit that determines the type of item in
a support data generation unit for generating input support data for supporting input of evaluation results for each of the one or more items determined by the evaluation item determination unit by the consumer;
a support data transmission unit that transmits the input support data to the communication terminal of the consumer;
having
management device.
[Item B-2]
The evaluation item determining unit determines at least one of the state of the first product indicated by the distribution state information and the length of the period indicated by the distribution period information, and at least the origin and item of the first product. determining the type of one or more items for the consumer to evaluate the first item based on the one;
The management device according to item B-1.
[Item B-3]
The above evaluation item determination unit
When the state of the first article indicated by the distribution state information is worse than a predetermined standard, or when the length of the period indicated by the distribution period information is greater than a predetermined value for,
When the state of the first article indicated by the distribution state information is better than a predetermined standard, or when the length of the period indicated by the distribution period information is smaller than a predetermined value Compared to, so that the number of the above 1 or more evaluation items is reduced,
determine the type of the one or more endpoints;
The management device according to item B-1 or item B-2.
[Item B-4]
The above support department
a screen generation unit for generating input screen data for generating an input screen for the consumer to input evaluation results for the first product;
having
The management device according to any one of items B-1 to B-3.
[Item B-5]
A management device for managing evaluations of articles,
an evaluation storage unit that stores evaluation information indicating the evaluation of the article;
a first evaluation information acquisition unit that acquires first evaluation information indicating evaluation results for the first product by a consumer who received the first product traded in the past or used or consumed the first product; ,
(i) distribution state information indicating the state of the first product in at least a part of the distribution process of the first product; a distribution information acquisition unit that acquires at least one of distribution period information indicating the length of the period between the time of inspection and the time of evaluation of one article;
with
The first evaluation information acquisition unit,
(a) when at least one of the state of the first article indicated by the distribution state information and the length of the period indicated by the distribution period information meets a predetermined condition, the first evaluation information is Decide to store in the above evaluation storage unit,
(b) if at least one of the state of the first product indicated by the distribution state information and the length of the period indicated by the distribution period information does not meet the predetermined condition; (ii) correct at least part of the evaluation result indicated by the first evaluation information; or (iii) correct the first evaluation result. deciding to store the evaluation information in association with information indicating that at least part of the evaluation result indicated by the first evaluation information may not be valid in the evaluation storage unit;
management device.
[Item B-6]
When at least one of the state of the first product indicated by the distribution state information and the length of the period indicated by the distribution period information does not meet the predetermined condition,
(i) at least one of the origin and item of the first item, (ii) the state of the first item during at least part of the distribution process of the first item, and (iii) the period indicated by the distribution period information A correction unit that corrects the evaluation result for at least one of the one or more evaluation items regarding the first article indicated by the first evaluation information based on at least one selected from the group consisting of length;
further comprising
A management device according to item B-5.
[Item B-7]
The state of the first article is selected from the group consisting of the acceleration applied to the first article, the temperature and illuminance of the surrounding environment of the first article, and the concentration of the specific substance in the surrounding environment of the first article. including at least one that is
The management device according to any one of items B-1 to B-6.
[Item B-8]
The specific substance is one or more substances selected from the group consisting of water, oxygen, carbon dioxide and ethylene.
A management device according to item B-7.
[Item B-9]
a second evaluation information acquisition unit for acquiring second evaluation information indicating evaluation results of the first product by a supplier who produced or transferred the first product;
For each of the one or more items for evaluating the first product, whether the degree of divergence between the evaluation result based on the second evaluation information and the evaluation result based on the first evaluation information exceeds a predetermined degree. a divergence degree determination unit that determines whether or not
further comprising
The management device according to any one of items B-1 to B-8.
[Item B-10]
When the degree of divergence determination unit determines that the degree of divergence exceeds a predetermined degree, the state of the first product indicated by the distribution state information and the period indicated by the distribution period information a notification unit that notifies at least one of the supplier and the consumer of information indicating at least one of the length;
further comprising
The management device according to any one of items B-1 to B-9.
[Item B-11]
A program for causing a computer to function as the information processing apparatus according to any one of items B-1 to B-10.
[Item B-12]
A management method for managing an evaluation of an article,
Input support for assisting the input of the evaluation result of the first product by the consumer to the communication terminal of the consumer who received the first product traded in the past or used or consumed the first product an assistance data transmission stage for transmitting data;
a support data generating step for generating the input support data;
(i) distribution state information indicating the state of the first product in at least a part of the distribution process of the first product; a distribution information obtaining step of obtaining at least one of distribution period information indicating the length of the period between the time of inspection and the time of evaluation of one article;
has
The support data generation stage includes:
1 or more for the consumer to evaluate the first product based on at least one of the state of the first product indicated by the distribution state information and the length of the period indicated by the distribution period information Determining the type of evaluation item for
including,
Management method.

12 Product 14 Product 20 Producer 22 Communication Terminal 30 Distributor 32 Communication Terminal 40 Consumer 42 Communication Terminal 44 Consumer 46 Consumer 100 Transaction Management System 110 Management Server 112 Transaction Management Department 114 Distribution Management Department 120 Production Robot 130 Base Unit 132 Mobile unit 134 Imaging unit 136 Sensor unit 138 Work unit 140 Fruit sorting system 160 Distribution system 220 Control unit 222 Control program 226 Driver 230 Power supply unit 250 Vibration damping unit 280 Balance adjustment unit 294 Firmware 420 Sales management department 422 EC site management department 424 Input unit 426 Order management unit 428 Product management unit 440 Customer management unit 442 User information acquisition unit 444 User information storage unit 460 Evaluation management unit 462 Evaluation acquisition unit 464 Evaluation correction unit 466 Evaluation information storage unit 540 Product description screen 542 Product description text 544 Product image 546 Product evaluation image 560 Product description screen 566 Product evaluation image 620 Evaluation input screen 622 Input form 624 Input form 640 Evaluation input screen 642 Input form 644 Input form 740 Evaluation input screen 744 Input form 820 Transaction support unit 822 Evaluation information extraction unit 824 User information extraction unit 826 First item determination unit 828 First item evaluation unit 830 Product evaluation unit 832 Transaction screen generation unit 840 Matching support unit 842 Second item evaluation unit 844 Second item determination unit 846 Recipient extraction unit 848 Notification generation Unit 860 Data transmission unit 912 Distribution state determination unit 914 Distribution period determination unit 920 Evaluation support unit 922 Input item determination unit 924 Input screen generation unit 926 Input screen transmission unit 932 Supply side evaluation acquisition unit 934 Demand side evaluation acquisition unit 936 Evaluation data control Unit 942 Deviation determination unit 944 Deviation notification unit 3000 Computer 3001 DVD-ROM
3010 host controller 3012 CPU
3014 RAM
3016 GPUs
3018 display device 3020 input/output controller 3022 communication interface 3024 hard disk drive 3026 DVD-ROM drive 3030 ROM
3040 input/output chip 3042 keyboard

Claims (12)

A management device for managing evaluations of articles,
an evaluation information acquisition unit that acquires evaluation information indicating an evaluation result for at least one of P items (P is an integer equal to or greater than 2) regarding the article;
a viewer information acquisition unit that acquires viewer information indicating the behavioral characteristics, interests, or preferences of a viewer who views the evaluation of the article;
Q items (Q is P a positive integer below);
A management device comprising: The P items related to the article are classified into a plurality of categories,
The first item determination unit presents the evaluation to the viewer from among the plurality of categories based on at least one of behavioral characteristics, interests, and preferences of the viewer indicated by the viewer information. determine one or more categories to be used in
The management device according to claim 1. The P items related to the article are classified into a plurality of categories,
The first item determination unit,
among the plurality of categories based on at least one selected from the group consisting of the type of article, the viewer's instruction, and the viewer's behavioral characteristics, interests, and preferences indicated by the viewer information from, determine one or more categories used to present the evaluation to the viewer;
determining the Q items, including one or more items included in the one or more categories, based on at least one of behavioral characteristics, interests, and preferences of the viewer indicated by the viewer information;
The management device according to claim 1. a first item evaluation unit that calculates an evaluation value for each of the Q items based on the one or more pieces of evaluation information regarding the article acquired by the evaluation information acquisition unit;
an article evaluation unit that calculates an evaluation value of the article based on an evaluation value for each of the Q items calculated by the first item evaluation unit and a weight assigned to each of the Q items;
further comprising
The management device according to any one of claims 1 to 3. The article evaluation unit determines the weight values assigned to each of the Q items based on at least one of behavioral characteristics, interests, and preferences of the viewer indicated by the viewer information.
The management device according to claim 4. The evaluation information acquisition unit
A first evaluation indicating the result of evaluation of at least one of the P items regarding the first item by a consumer who received the first item traded in the past or used or consumed the first item a first evaluation information acquisition unit that acquires information;
a distribution information acquisition unit that acquires distribution state information indicating the state of the first product in at least a part of the distribution process of the first product;
a correction unit that corrects, based on the state of the first product indicated by the distribution state information, an evaluation result for at least one of the P items regarding the first product indicated by the first evaluation information;
further comprising
The management device according to any one of claims 1 to 5. The evaluation information acquisition unit
A first evaluation indicating the result of evaluation of at least one of the P items regarding the first item by a consumer who received the first item traded in the past or used or consumed the first item a first evaluation information acquisition unit that acquires information;
an inspection information acquisition unit that acquires inspection information indicating an inspection point or an evaluation point of the first article by the consumer;
Correction for correcting the evaluation result for at least one of the P items regarding the first product indicated by the first evaluation information, based on the inspection time point or the evaluation time point of the first product indicated by the inspection information. Department and
further comprising
The management device according to any one of claims 1 to 5. further comprising a production information acquisition unit that acquires production information indicating the time of production or the time of shipment of the first article,
Based on the length of the period between the time of production or the time of shipment of the first article indicated by the production information and the time of inspection or evaluation of the first article indicated by the inspection information , correcting the evaluation result for at least one of the P items regarding the first item indicated by the first evaluation information;
The management device according to claim 7. the first item is a perishable product, or an agricultural, marine or livestock product;
The correcting unit corrects the evaluation result of at least one of the P items regarding the first product indicated by the first evaluation information, further based on at least one of the origin and item of the first product. ,
The management device according to any one of claims 6 to 8. A management device for managing evaluations of articles,
an evaluation information acquisition unit that acquires evaluation information indicating an evaluation result for at least one of P items (P is an integer of 2 or more) regarding the article;
a second item evaluation unit configured to calculate an evaluation value for each of the P items based on the one or more pieces of evaluation information regarding the article acquired by the evaluation information acquisition unit;
Based on the evaluation value for each of the P items calculated by the second item evaluation unit, Q items (Q is a positive a second item determination unit that determines the item of
The second item determination unit refers to a recipient information storage unit that stores one or more pieces of recipient information indicating behavioral characteristics, interests, or preferences of one or more recipients who can receive information about the item, a recipient extraction unit for extracting recipients having behavioral characteristics, interests, or preferences related to the determined Q items;
a generation unit that determines an evaluation of the product using the Q items and generates information about the product including information indicating the evaluation of the product;
a transmission unit that transmits information about the article to the communication terminal of the recipient extracted by the recipient extraction unit;
A management device comprising: A program for causing a computer to function as the management apparatus according to any one of claims 1 to 10. A management method for managing evaluations of articles using a computer,
an evaluation information acquiring step in which the computer acquires evaluation information indicating an evaluation result for at least one of P items (P is an integer of 2 or more) regarding the article;
a viewer information acquisition step in which the computer acquires viewer information indicating the behavioral characteristics, interests, or preferences of a viewer who views the evaluation of the article;
The computer selects Q items (Q is a positive integer equal to or less than P) to be presented to the viewer from among the P items based on the viewer information acquired in the viewer information acquisition step. a first item determination step of determining the item of
management method.

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