JP2023048187A - Program, information processing device, and information processing method - Google Patents

Abstract

To provide a program, an information processing device, and an information processing method that enable more effective responses to product orders from consumer.SOLUTION: The order management system 1 is necessary for consumers to order products provided by multiple food and drink businesses, make payments, and receive the products via delivery businesses (or directly by food and drink businesses). Furthermore, it is a system for supporting exchanges between consumers, food service providers, and service providers, and includes a server device 10, a consumer terminal 20, a food service provider terminal 30, and a delivery service provider terminal 40. Each device is configured to be able to communicate with each other via a network N. FIG. The program of the server device 10 provides the computer with a function of receiving order information from consumers received through each of a plurality of business operators, and a function of transmitting list information for displaying a list of order information to the first terminal device.SELECTED DRAWING: Figure 1

Description

The present invention relates to a program, an information processing apparatus, and an information processing method.

Systems used by business operators involved in providing products are known. Patent Literature 1 discloses a technology related to a system that supports delivery services.

JP-A-2001-331742

In some cases, such as when a restaurant business accepts orders from consumers via multiple delivery service businesses, multiple business operators or consumers are involved in a complicated manner in providing products. Therefore, there is a need for techniques to enable more effective fulfillment of consumer orders for merchandise.

SUMMARY OF THE INVENTION It is an object of the present invention to provide a technique that enables more effective handling of product orders placed by consumers.

A program according to one aspect includes a computer having a function of receiving order information from a consumer received through each of a plurality of business operators, and transmitting list information for displaying a list of the order information to a first terminal device. to perform the functions to be performed.

An information processing device according to one aspect includes a receiving unit that receives order information from consumers received through each of a plurality of businesses, and a list information for displaying a list of the order information that is transmitted to a first terminal device. and a transmitting unit.

An information processing method according to one aspect includes: receiving order information by a consumer received through each of a plurality of businesses; and transmitting list information for displaying a list of the order information to a first terminal device. Including things.

ADVANTAGE OF THE INVENTION According to this invention, the technique which enables it to respond more effectively to the order of goods by a consumer can be provided.

1 is a conceptual diagram showing an example of the configuration of an order management system in one embodiment; FIG. It is a block diagram showing roughly an example of functional composition of a server device in one embodiment. It is a block diagram showing roughly an example of functional composition of a server device in one embodiment. It is a block diagram showing roughly an example of functional composition of a server device in one embodiment. It is a block diagram showing roughly an example of functional composition of a server device in one embodiment. It is a figure which shows an example of the hardware constitutions of the computer in one embodiment.

In the present embodiment, "part", "means", "apparatus", and "system" do not simply mean physical means; It also includes the case where the functions possessed by are realized by software. In addition, even if the function of one "part", "means", "apparatus", or "system" is realized by two or more physical means or devices, two or more "part", "means", "device", or "system" The functions of "apparatus" and "system" may be realized by one physical means or device.

An order management system according to one embodiment of the present invention will be described in detail below with reference to the drawings. However, the embodiments described below are merely examples, and are not intended to exclude various modifications and application of techniques not explicitly described below. That is, the present invention can be practiced by variously modifying or combining each embodiment without departing from the scope of the invention. In addition, in the following description of the drawings, the same or similar parts are denoted by the same or similar reference numerals.

[System configuration]
An example of the configuration of the order management system according to this embodiment will be described with reference to FIG. The order management system 1 is necessary for consumers to order products provided by a plurality of food and drink businesses, make payments, and receive the products via delivery businesses (or directly by food and drink businesses). It is a system for supporting interactions between consumers, food service operators, and delivery operators.

In the present embodiment, the restaurant business is, for example, a product provider that opens a store in a food court or other places to provide products such as food and drink. Food and drink businesses deliver ordered products such as food and drinks to consumers via delivery businesses or directly at stores. In this embodiment, an example in which a food and drink business provides food and drink to a consumer using the order management system 1 will be described, but the present invention is not limited to this, and a product provider may provide a product other than food and drink to a consumer. Order management system 1 may be used to provide.

The order management system 1 includes a server device 10, consumer terminals 20 (20a, 20b, 20c), food service provider terminals 30 (30a, 30b, 30c), and delivery service provider terminals 40 (40a, 40b, 40c). . Each device is configured to be able to communicate with each other via the network N. FIG.

The server device 10 is an information processing device such as a server computer. The server device 10 may be composed of one information processing device (or computer; hereinafter the same), or may be composed of a plurality of information processing devices using cloud computing technology, distributed computing technology, or the like. good.

The consumer terminal 20 is configured by an information processing device such as a mobile terminal, a dedicated terminal, or a personal computer. Consumer terminal 20 is used by a consumer.

The restaurant terminal 30 is configured by an information processing device such as a mobile terminal, a dedicated terminal, or a personal computer. The restaurant terminal 30 is used by a product provider such as a restaurant.

The delivery company terminal 40 is configured by an information processing device such as a mobile terminal, a dedicated terminal, or a personal computer. The delivery company terminal 40 is used by the delivery company.

The network N is composed of a wireless network and a wired network. The network N includes arbitrary networks such as the Internet, mobile communication networks, LANs (Local Area Networks), and the like.

In the example shown in FIG. 1, the order management system 1 includes one server device 10, three consumer terminals 20, three restaurant business terminals 30, and three delivery business terminals 40. , the number and types of devices included in the order management system 1 are not limited to this. Order management system 1 may include any number and type of devices. For example, the order management system 1 may further include a server device that is managed by the restaurant operator and that relays communication between the server device 10 and the restaurant operator terminal 30 . The order management system 1 may further include a server device managed by the delivery company and relaying communication between the server device 10 and the delivery company terminal 40 .

It should be noted that in the following description, at least part of the processing described as the processing of any one of the server device 10, the consumer terminal 20, the restaurant business terminal 30, and the delivery business terminal 40 is executed by another device. may For example, part of the processing described as processing by the server device 10 may be executed by any one of the consumer terminal 20 , the food service provider terminal 30 , or the delivery service provider terminal 40 .

[Function configuration]
The functions of the server device 10 will be described with reference to FIG. The server device 10 has a common menu development function 11, an order processing function 12, and a settlement/settlement processing function 13 as main functional components.

The common menu development function 11 generates a menu including information on food and drink provided to consumers by a plurality of food and drink businesses, and transmits the information to the consumer terminal 20 so that the consumer can view the menu. It is a function. The order processing function 12 is a function for processing and managing the order information from the consumer, such as receiving order information for food and drink from the consumer and transmitting the order information to the food and drink business operator terminal 30 . The settlement/settlement processing function 13 is a function related to processing of settlement and settlement of food and drink ordered by the consumer.

The server device 10 may have other functional configurations of an information processing device such as a general information processing device or a dedicated device. The functional configuration of the server device 10 is such that, for example, a control device such as a CPU (Central Processing Unit) of the server device 10 reads and executes a computer program stored in a storage device so that a computer program (software) and a hardware It is realized by cooperation of wear.

The common menu development function 11, the order processing function 12, and the settlement/settlement processing function 13 will be described in more detail below.

A functional configuration of the common menu development function 11 will be described with reference to FIG. The common menu development function 11 has a menu reception unit 111, a menu development unit 112, a menu output unit 113, and a database 114 as functional configurations.

The menu reception unit 111 receives product information, which is information about food and drink provided to consumers, from each of a plurality of food and drink businesses. The product information is transmitted from the restaurant terminal 30 to the server device 10, for example. The product information received by the menu reception unit 111 includes, for example, product names, product prices, product descriptions, and hot-selling information (information on popular products) of products provided by food and drink businesses. The hot-selling information of the product may be received from the order processing function 12, and includes, for example, the hot-selling information of the product in the food court when a plurality of eating and drinking establishments have stores in one food court. The menu reception unit 111 may also receive information regarding correction of product information from an external device.

The menu development unit 112 generates menu information for displaying a list of information on products provided by a plurality of eating and drinking establishments, based on the product information received by the menu reception unit 111 or information on correction thereof. The menu information includes design information and layout information for displaying a list of product information. In this embodiment, the display of a list of product information refers to the display of a list of information on a plurality of products so that the consumer can view the product information without being aware of which food and drink business operator the product is provided by. Including displaying. Therefore, in the present embodiment, products provided by different eating and drinking establishments may be displayed adjacently on the same page (of the menu) by listing product information.

The menu information may be generated so as to include information only on recommended products among the products provided by the restaurant business, or to include information indicating whether each product is recommended or not. may be generated in In this case, the product information received by menu accepting unit 111 includes information indicating whether or not each product is recommended. In addition, for example, when a plurality of eating and drinking establishments are open at one food court, the menu development unit 112 identifies the pre-registered concept of the food court, and design information associated with the concept. and layout information. The menu reception unit 111 receives information about the design and layout through a terminal device (not shown, hereinafter referred to as an operator terminal) of a food court operator, etc., and the menu development unit 112 Menu information may be generated by including the information as design information and layout information.

The menu output unit 113 transmits or outputs the menu information generated by the menu development unit 112 to the outside. For example, the menu output unit 113 transmits menu information to the consumer terminal 20, the restaurant terminal 30, and the operator terminal. The consumer terminal 20, the restaurant terminal 30, and the operator terminal display a list (menu screen) of product information provided by a plurality of restaurants based on the received menu information. The restaurant operator or the food court operator confirms the displayed product information list via the restaurant operator terminal 30 or the operator terminal, and requests and approves the correction of the product information list (menu screen). It can be carried out.

The database 114 stores and manages menu information generated or modified by the menu development section 112 .

As described above, according to the present embodiment, the common menu development function 11 receives product information provided by a plurality of food and drink businesses (product providers), and based on the received product information, a plurality of food and drink businesses menu information for displaying a list of product information provided by the consumer is generated, and the generated menu information is transmitted to the consumer terminal 20. The consumer terminal 20 displays a list of product information provided by a plurality of eating and drinking establishments based on the received menu information. As a result, according to the present embodiment, the menu information generated by the server device 10 allows the consumer to select the product information without being conscious of which food and drink business provides the product. Information on multiple products can be displayed in a list for browsing.

In this embodiment, the menu development unit 112 generates or changes menu information based on the order history of consumers for products provided by a plurality of food and drink businesses, and the menu output unit 113 generates or changes the menu information. The menu information may be transmitted to the consumer terminal 20, the restaurant terminal 30, or the operator terminal. As the information of the order history by the consumer, for example, the information of the order history stored and managed by the order processing function 12, which will be described later, may be obtained.

A functional configuration of the order processing function 12 will be described with reference to FIG. The order processing function 12 has an order reception unit 121, an order aggregation processing unit 122, a tracking unit 123, an order history output unit 124, a sales prediction unit 125, and a database 126 as functional configurations.

The order reception unit 121 receives order information received from consumers via each of a plurality of businesses. The order receiving unit 121 receives order information transmitted from the consumer terminal 20 to the server device 10, for example. The businesses include, for example, one or more delivery businesses, food service businesses, food court operators, and the like. The consumer terminal 20 receives, for example, a menu screen (transmitted from the menu output unit 113 described above) for ordering products via an application or web page provided by a delivery company, a food service company, or a food court operator. (including a menu screen based on the selected menu information) may be displayed on the display unit, and the order information may be transmitted to the server device 10 according to the operation of ordering the product by the consumer. Also, the order reception unit 121 stores the received order information in the database 126 . Order information includes, for example, information that identifies the consumer who placed the order, the name of the product included in the order (for example, the name of the dish), the food and drink business that provides the ordered product, the price of the order, and the business that brokered the order. (For example, delivery companies, eating and drinking companies, food court operators, etc.).

The order aggregation processing unit 122 identifies which restaurant business is the order for each order included in the order information received by the order reception unit 121, and corresponds to the restaurant business operator terminal 30 of the specified restaurant business. Submit your order information. The restaurant terminal 30 displays a list of the order information on the display unit based on the received order information.

For example, the order aggregation processing unit 122 adds, to the order information received by the order reception unit 121, an order for the product b provided by the restaurant business operator B and an order for the product c provided by the restaurant business operator C as the order by the consumer A. Suppose it contains order information. In this case, the order aggregation processing unit 122 transmits the order information of the product b provided by the restaurant operator B to the restaurant operator terminal 30b as the order by the consumer A, and the order information of the product c provided by the restaurant operator C. The order information may be transmitted to the restaurant terminal 30c. That is, based on the order information received by the order receiving unit 121, the order aggregation processing unit 122 identifies the first order information regarding the order to the first product provider among the plurality of product providers (eating and drinking establishments). . At this time, the list information transmitted to the restaurant terminal 30 by the order aggregation processing unit 122 is information for displaying the list of the first order information.

The order aggregation processing unit 122 outputs to the payment/settlement processing function 13 the order information specified for each food service provider for each order.

If the order information received by the order reception unit 121 is received via a delivery company, the order aggregation processing unit 122 collects information that identifies the consumer who placed the order included in the order information, and information that is included in the order. The name of the product (for example, the name of the dish), the food and drink business that provides the ordered product, the order price, and the information on the pick-up time for delivery of the product are sent to the delivery company terminal 40 of the delivery person in charge. do. The information of the pick-up time to be transmitted may be, for example, information stored in advance in a storage unit such as the database 126, or may be acquired from an external device managed by the restaurant operator. The person in charge of delivery picks up the product at the store of the restaurant business according to the pick-up time received by the delivery business terminal 40 and delivers the product to the consumer.

As described above, according to the present embodiment, the order reception unit 121 receives order information received from consumers through a plurality of business operators. The order aggregation processing unit 122 transmits list information for displaying a list of the order information received by the order receiving unit 121 to the restaurant terminal 30 (for example, the restaurant terminal 30b). That is, according to the present embodiment, when a restaurant business operator receives product orders through a plurality of business operators (for example, a plurality of different delivery business operators), the order received through the multiple business operators Order information can be listed. As a result, according to the present embodiment, compared to the conventional technology in which order information received from a plurality of different businesses is displayed via different terminals or different screens, food and drink businesses can be Orders can be fulfilled more efficiently or effectively.

As described above, according to the present embodiment, the order aggregation processing unit 122, based on the order information received by the order reception unit 121, for a certain food and drink business operator (first product provider) among a plurality of product providers Identify the first order information, which is the order information related to the order. The list information transmitted by the order aggregation processing unit 122 to the first product provider's restaurant terminal 30 (for example, the restaurant terminal 30b) is information for displaying a list of the first order information.

The tracking unit 123 tracks the status of each order indicated by the order information received by the order receiving unit 121 . Order status information is acquired from an external device, for example, and stored and managed by the database 126 . Status information is stored and managed for each ordered product. The status information includes, for example, information indicating cooking, cooking complete, delivery in progress, or handover complete.

Tracking unit 123 may refer to database 126 to track the status of each order. The tracking unit 123 transmits status information of each tracked order to the consumer terminal 20 in response to a request from the consumer terminal 20 .

The order history output unit 124 refers to the database 126, collects and outputs the order history of the product based on the order information received by the order reception unit 121. FIG. For example, the order history output unit 124 refers to the database 126 in response to a request received via the restaurant terminal 30 (for example, the restaurant terminal 30a) of a certain restaurant operator, Order histories of products to be provided may be collected and transmitted to the restaurant terminal 30a. Also, the order history output unit 124 stores the aggregated order history in the database 126 .

The sales forecasting unit 125 forecasts the sales of the restaurant business. For example, the sales forecasting unit 125 simulates the sales of the restaurant based on the sales history compiled by the order history output unit 124 and information collected from the outside, and outputs sales forecast information for the restaurant. . Information collected from outside includes, for example, basic statistical information (e.g., population, age statistics, income statistics, etc.) in the location of food courts where restaurants open stores, and the number of visitors to commercial facilities including the food courts. information, and weather information.

The database 126 stores and manages information generated by the order processing function 12, such as order information, order status information, and order history information, information necessary for processing the order processing function 12, and information received by the order processing function 12. do.

A functional configuration of the settlement/settlement processing function 13 will be described with reference to FIG. The settlement/settlement processing function 13 has a settlement information transmission/reception unit 131, a settlement processing unit 132, a settlement amount calculation unit 133, a settlement report unit 134, a settlement processing unit 135, and a database 136 as functional configurations.

The payment information transmitting/receiving unit 131 refers to the order information stored in the database 126 of the order processing function 12, and allows the consumer to collectively make payment for the products provided to the consumer by a plurality of food service providers for each consumer. Payment information for making payment is generated and transmitted to the consumer terminal 20 . The payment information received from the consumer terminal 20 includes, for example, provided product information and payment amount information. For example, the payment information transmitting/receiving unit 131 sends payment information for the first consumer to collectively pay for products provided to a certain consumer (first consumer) by a plurality of eating and drinking establishments. Send to consumer terminal 20 (eg, consumer terminal 20a).

In response to transmission of payment information to the consumer terminal 20, the payment information transmitting/receiving unit 131 receives payment method information desired by the consumer and other information necessary for payment based on the consumer's operation from the consumer terminal 20. receive payment request information, including Payment methods include, for example, the following methods.

a) Mobile payment: A method of making an EC (electronic commerce) payment using a credit card or the like from the consumer terminal 20 of the consumer.
b) Consolidated cash register payment: A method in which consumers go to a dedicated payment space and settle collectively at a POS (Point of sale) cash register (consolidated cash register) by any method such as cashless or cash.
c) Individual store payment: A method in which the consumer goes to the store where the product was provided and settles the payment at the store's POS cash register (store cash register) by any method such as cashless or cash.

a) In the case of mobile payment, for example, payment request information manually input by the consumer into the consumer terminal 20 or automatically input from a wallet or the like is transmitted to the server device 10, and the payment information transmitting/receiving unit 131 transmits the payment request information. get.

b) In the case of consolidated cash register payment, for example, the consumer operates the consumer terminal 20 and collectively makes payments to the multiple food service providers who provided the consumer with the products on the display of the consumer terminal 20. A code image such as a QR code (registered trademark) indicating payment request information for payment is displayed. The displayed code image is read by the central register. The payment request information indicated by the read code image is transmitted from the central cash register to the server device 10, and the payment information transmitting/receiving unit 131 acquires the payment request information.

c) In the case of individual store payment, for example, the consumer operates the consumer terminal 20, and the display unit of the consumer terminal 20 displays the information for making payment to one food service provider that provided the product to the consumer. A code image such as a QR code indicating payment request information is displayed. The displayed code image is read by the store cash register of the target restaurant business. The payment request information indicated by the read code image is transmitted from the store cash register to the server device 10, and the payment information transmitting/receiving unit 131 acquires the payment request information.

The payment processing unit 132 performs processing for executing payment based on the payment information generated by the payment information transmission/reception unit 131 and the received payment request information.

a) In the case of mobile payment, the payment processing unit 132 converts information included in the payment information and payment request information into a predetermined card payment message, communicates with the card payment network, and executes payment processing.

b) In the case of consolidated cashier payment, the payment processing unit 132 executes payment processing in a cashless or cash manner based on payment information and payment request information from the consolidated cashier.

c) In the case of individual store payment, the payment processing unit 132 executes payment processing in a cashless or cash manner based on the payment information and the payment request information from the store cash register.

When the settlement processing unit 132 completes the processing for executing settlement, information indicating that the status of the order by the consumer is settled (settlement information) is stored in the database 126 and the database 136 . Also, the payment completed information is transmitted to the consumer terminal 20 and the restaurant terminal 30 .

The settlement amount calculation unit 133 aggregates the transactions (orders) that have been settled in the settlement processing unit 132, and for each restaurant operator (for each restaurant if one restaurant operator has multiple restaurants) Calculate the sales amount and settlement amount.

Regarding product orders received via delivery companies, the settlement amount calculation unit 133 aggregates the transactions (orders) for which settlement has been made in the settlement processing unit 132, and calculates the sales amount and settlement amount for each delivery company. calculate.

The settlement report unit 134 generates a report on sales information including the sales amount for each restaurant or each store and settlement information including the settlement amount based on the sales amount and the settlement amount calculated by the settlement amount calculation unit 133. Generate in a given format. The settlement report unit 134 transmits the generated report to the restaurant terminal 30 .

For example, in a case where a consumer has ordered products provided by a plurality of food and drink businesses, the settlement report unit 134 may, for each of the products provided to a plurality of consumers by a plurality of food and drink businesses, is specified, and the sales information and settlement information on the products provided by the corresponding food and drink business are transmitted as a report to the food and drink business operator terminal 30 of each specified food and drink business. Specifically, for example, the settlement report unit 134 identifies that an order has been placed as follows.
・Consumer A orders products provided by restaurant operator A and restaurant operator B ・Consumer B orders products provided by restaurant operator B and restaurant operator C

In this case, the sales information and settlement information regarding the product provided to the consumer A by the restaurant business operator A are transmitted to the restaurant business operator terminal 30 of the restaurant business operator A. The sales information and settlement information regarding the products provided by the food service provider B to the consumer A and the consumer B are transmitted to the food service provider terminal 30 of the food service provider B. Sales information and settlement information regarding the product provided to the consumer B by the restaurant business operator B are transmitted to the restaurant business operator terminal 30 of the restaurant business operator C. FIG.

Regarding product orders received via delivery companies, the settlement report unit 134 generates sales information including the sales amount for each delivery company based on the sales amount and settlement amount calculated by the settlement amount calculation unit 133, and generate a report in a predetermined format regarding the settlement information, including the settlement amount. The settlement report unit 134 transmits the generated report to the delivery company terminal 40 .

The settlement processing unit 135 performs settlement processing such as bank transfer according to the settlement amount calculated by the settlement amount calculation unit 133 .

The database 136 stores information generated by the settlement/settlement processing function 13, information necessary for the processing of the settlement/settlement processing function 13, such as settlement information, settlement request information, settlement completed information, sales amount, settlement amount, and reports. The information received by the settlement/settlement processing function 13 is stored and managed.

[Hardware configuration]
An example of the hardware configuration of the computer 800 when the server device 10, the consumer terminal 20, the food service provider terminal 30, or the delivery service provider terminal 40 is implemented by the computer 800 will be described with reference to FIG. The function of each device can also be implemented by being divided into a plurality of devices.

As shown in FIG. 6, the computer 800 includes a processor 801, a memory 803, a storage device 805, an input I/F section 807, a data I/F section 809, a communication I/F section 811, and a display device. 813 included. The computer 800 may include various actuators (for example, motors) or various sensors (not shown).

The processor 801 is a control unit that controls various processes in the computer 800 by executing programs stored in the memory 803 .

The memory 803 is, for example, a storage medium such as a RAM (Random Access Memory). The memory 803 temporarily stores program codes of programs executed by the processor 801 and data necessary for executing the programs.

The storage device 805 is a non-volatile storage medium such as a hard disk drive (HDD) or flash memory. A storage device 805 stores an operating system and various programs for realizing the above configurations.

An input I/F unit 807 is a device for receiving input from the user. Specific examples of the input I/F unit 807 include a keyboard, mouse, touch panel, various sensors, wearable devices, and the like. The input I/F unit 807 may be connected to the computer 800 via an interface such as USB (Universal Serial Bus).

A data I/F unit 809 is a device for inputting data from outside the computer 800 . A specific example of the data I/F unit 809 is a drive device for reading data stored in various storage media. Data I/F unit 809 may be provided outside computer 800 . In that case, the data I/F unit 809 is connected to the computer 800 via an interface such as USB.

The communication I/F unit 811 is a device for performing data communication with a device external to the computer 800 via the Internet N by wire or wirelessly. Communication I/F unit 811 may be provided outside computer 800 . In that case, the communication I/F unit 811 is connected to the computer 800 via an interface such as USB.

The display device 813 is a device for displaying various information. Specific examples of the display device 813 include a liquid crystal display, an organic EL (Electro-Luminescence) display, and a wearable device display. The display device 813 may be provided outside the computer 800 . In that case, the display device 813 is connected to the computer 800 via, for example, a display cable. Further, when a touch panel is adopted as the input I/F section 807 , the display device 813 can be integrated with the input I/F section 807 .

[Modification]
The program for implementing the order management system 1 (or the server device 10, the consumer terminal 20, the restaurant business terminal 30, or the delivery business terminal 40) in the above embodiment can be an optical disk such as a CD-ROM, a magnetic It can be installed or loaded into a computer through various recording media such as discs and semiconductor memories, or by downloading through a communication network or the like.

The present invention is not limited to the embodiments described above, and can be implemented in various other forms without departing from the scope of the present invention. The above embodiments are merely examples in all respects and should not be construed as limiting.

1 Order Management System 10 Server Device 20 Consumer Terminal 30 Restaurant Business Terminal 40 Delivery Business Terminal N Network

Claims (8)

to the computer,
A function to receive order information by consumers received through each of a plurality of business operators;
A program for executing a function of transmitting list information for displaying a list of the order information to the first terminal device. to the computer,
executing a function of specifying first order information related to an order for a first product provider among a plurality of product providers based on the received order information;
2. The program according to claim 1, wherein said list information transmitted to said first terminal device is information for displaying a list of said first order information. to the computer,
a function of receiving product information provided by the plurality of product providers;
a function of generating menu information for displaying a list of product information provided by the plurality of product providers based on the product information;
3. The program according to claim 1 or 2, for executing a function of transmitting the menu information to the second terminal device. to the computer,
4. The program according to claim 3, for executing a function of transmitting to a second terminal device the menu information changed based on the consumer's order history of the products provided by the plurality of product providers. to the computer,
Executes a function of transmitting payment information for the first consumer to collectively pay for the products provided to the first consumer by the plurality of product providers to the second terminal device of the first consumer. 5. The program according to claim 3 or 4, for causing to the computer,
For each of the products provided by the plurality of product providers to a plurality of consumers, identifying the product provider who provided the product, and responding to the third terminal device of each of the identified product providers 6. The program according to any one of claims 1 to 5, for executing a function of transmitting sales information relating to products provided by said product provider. a receiving unit that receives order information from consumers received through each of a plurality of business operators;
An information processing apparatus comprising: a transmitting unit that transmits list information for displaying a list of the order information to the first terminal device. receiving consumer order information received through each of a plurality of businesses;
and transmitting list information for displaying a list of the order information to the first terminal device.

Images