JP2023038511A - Information processing device, information processing method, and information processing system - Google Patents

Abstract

To provide an information processing device, an information processing method, an information processing program, and an information processing system for highly convenient schedule management.SOLUTION: An information processing apparatus according to the present invention includes a receiving unit that receives a search condition including a date and time, a search unit that refers to a storage unit that stores an item that a target person is in charge of and a schedule including the date and time of the item to search for a target person according to the search condition received by the search unit, and a transmission unit that transmits the search result of the search unit.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing device, an information processing method, an information processing program, and an information processing system.

In fields such as construction, various schedule management methods have been proposed due to the need to manage various processes and personnel. For example, there has been proposed a construction site photograph/progress management system capable of determining the authenticity of a construction site photograph to improve the quality of the construction work and ensure smooth progress.

JP 2012-141831 A

However, simple repairs, inspections (for example, toilet replacement, air conditioner replacement, etc.), and cleaning work are short-term (about one to several hours), and it is common to visit multiple sites in different locations in a day. Therefore, there is a problem that it is difficult to deal with the conventionally proposed schedule management.

SUMMARY OF THE INVENTION It is an object of the present invention to provide an information processing apparatus, an information processing method, an information processing program, and an information processing system for highly convenient schedule management.

In order to solve the above problems, an information processing apparatus according to the present invention refers to a receiving unit that receives a search condition including date and time, and a storage unit that stores an item that a target person is in charge of and a schedule including the date and time of the item. and a search unit that searches for a target person according to the search condition received by the reception unit; and a transmission unit that transmits the search result of the search unit.

According to the present invention, it is possible to provide an information processing apparatus, an information processing method, an information processing program, and an information processing system for highly convenient schedule management.

1 is an example of a schematic configuration diagram of an information processing system according to an embodiment; FIG. 1 is an example of a configuration diagram of a server according to an embodiment; FIG. It is an example of a database stored in the storage device of the server according to the embodiment. 1 is an example of a functional block diagram of a server according to an embodiment; FIG. 1A and 1B are an example of a configuration diagram and a functional block diagram of a user terminal according to an embodiment; FIG. It is an example of a screen displayed on the display device of the user terminal according to the embodiment. It is an example of a screen displayed on the display device of the user terminal according to the embodiment. It is an example of a screen displayed on the display device of the user terminal according to the embodiment. 4 is a flowchart showing an example of processing by the information processing system according to the embodiment; 4 is a flowchart showing an example of processing by the information processing system according to the embodiment; 4 is a flowchart showing an example of processing by the information processing system according to the embodiment; 4 is a flowchart showing an example of processing by the information processing system according to the embodiment; 4 is a flowchart showing an example of processing by the information processing system according to the embodiment; 10 is a flowchart showing an example of processing by an information processing system according to Modification 2 of the embodiment; FIG. 11 is a flow chart showing an example of processing by an information processing system according to Modification 3 of the embodiment; FIG.

Embodiments of the present invention will be described below with reference to the drawings. In the following description, the target person includes at least one or more of the client of the project, the first user, and the second user. The organization to which the first user belongs is also called the first organization, and the organization to which the second user belongs is also called the second organization. Organizations include various corporations, associations, organizations, individuals, groups, business entities, and the like. In the following description, the first user belonging to the first organization asks the second user belonging to the second organization for the project. In this case, the first user belonging to the first organization may be the worker (second user).

[Embodiment]
First, the configuration of the information processing system 1 will be described with reference to FIG. The information processing system 1 includes a server 2 (information processing device) and user terminals 3 connected to the server 2 via a network 4 . In the example shown in FIG. 1, the information processing system 1 is configured to include one server 2 and one user terminal 3, but the number of servers 2 and user terminals 3 included in the information processing system 1 is arbitrary. be. Note that the server 2 and the user terminal 3 may be desktop PCs (Personal Computers), tablet PCs, smartphones, and the like.

(Server 2)
FIG. 2 is a configuration diagram of the server 2. As shown in FIG. FIG. 2 shows the main hardware configuration of the server 2. The server 2 has a configuration in which a communication IF 200A, a storage device 200B, and a CPU 200C are connected via a bus. Although not shown in FIG. 2, the server 2 includes input devices (for example, mouse, keyboard, touch panel, etc.) and display devices (CRT (Cathode Ray Tube), liquid crystal display, organic EL display, etc.). may

Communication IF 200A is an interface for communicating with another device (user terminal 3 in the embodiment).

The storage device 200B is, for example, an HDD (Hard Disk Drive) or a semiconductor storage device (SSD (Solid State Drive)). Various information and information processing programs are stored in the storage device 200B.

FIG. 3 shows an example of a database (hereinafter also referred to as DB) stored in the storage device of the server 2. As shown in FIG. As shown in FIG. 3, the storage device 200B stores databases such as a first user DB 1, a second user DB 2, a case DB 3, an organization DB 4, and an information processing program. It is arbitrary how the information (data) is associated and stored in the storage device 200B. Further, it is not always necessary to use the first user DB 1, the second user DB 2, the matter DB 3, and the organization DB 4, and it is not necessary to use a database format.

(First user DB 1)
The first user DB 1 stores information of first users (hereinafter also referred to as administrators) who belong to a first organization that undertakes and manages work or construction work (hereinafter simply referred to as work). The first user DB 1 stores, for example, the ID of the first organization to which the user belongs (hereinafter also referred to as the first organization ID), information representing attributes of the first user such as name and title (hereinafter also referred to as first attribute information). It is stored in association with the first user ID.
The above information stored in the first user DB 1 is an example, and what kind of information is stored in the first user DB 1 is arbitrary.

(Second user DB 2)
The second user DB 2 stores information of second users (hereinafter also referred to as workers) who belong to a second organization who actually work on matters requested by the first user. The second user DB 2 stores, for example, the ID of the second organization to which it belongs (hereinafter also referred to as the second organization ID), name, age or generation, skills possessed (for example, work types such as interior and exterior, and each work Information representing attributes of the second user such as the number of years of experience of the type (hereinafter also referred to as second attribute information) is stored in association with the second user ID.
Note that the above information stored in the second user DB 2 is an example, and what kind of information is stored in the second user DB 2 is arbitrary.

(Project DB3)
The case DB 3 stores the name of the case, the name of the client of the case, the contact information of the client, the first user ID of the first user who is the manager of the case, the second user ID of the second user who is the worker of the case, Details of the work of the project (e.g. toilet replacement, etc.), work type (e.g., interior, exterior, etc.), address (location information), date and time of work (e.g., year, month, day, time to year, month, day) When), the status of the item (for example, information such as whether or not there is a work report, the date and time of work, the temporary hold of the worker, the completion of the meeting, the completion of the work, the completion of correction, etc.) (hereinafter also referred to as item information) is the item ID. are stored in association with
Note that the above information stored in the case DB 3 is an example, and what kind of information is stored in the case DB 3 is arbitrary.

(Organization DB4)
The organization DB 4 stores an organization name (for example, company name), address, contact information, and the first user ID of the first user to which the organization belongs in association with the first organization ID.
The organization DB 4 also stores an organization name (for example, company name), address, contact information, and the second user ID of the second user to which the organization belongs in association with the second organization ID.
The organization DB 4 also stores a first organization and a second organization having transactions with the first organization in association with each other.
In the organization DB 4, the first organization, the second organization, and the order quantity or the order amount of the item ordered by the first organization to the second organization are stored in association with each other. This will determine which first
It is possible to determine the amount of orders or the amount of money that an organization has placed an order to which second organization.
It should be noted that if the amount of orders or the amount of orders (hereinafter also referred to as budget) for projects for a predetermined period (for example, weekly, monthly, yearly, etc.) to be ordered to the second organization is predetermined, the second organization and the concerned organization The budgets of the projects to be ordered to the two organizations may be registered in the organization DB 4 in association with each other.
The above information stored in the organization DB 4 is merely an example, and what kind of information is stored in the organization DB 4 is arbitrary.

Some or all of the various information stored in the storage device 200B (for example, information stored in the first user DB 1, the second user DB 2, the matter DB 3, and the organization DB 4) can be stored in a USB (Universal Serial Bus) memory or an external device. It may be stored in an external storage device such as an HDD or a storage device of another information processing device connected via the network 4 . In this case, the server 2 refers to or acquires various information stored in an external storage device or a storage device of another information processing device.

The CPU 200C controls the server 2 according to the embodiment, and includes a ROM and a RAM (not shown).

(Function of server 2)
FIG. 4 is a functional block diagram of the server 2. As shown in FIG. As shown in FIG. 4, the server 2 has functions such as a receiving section 201, a transmitting section 202, a storage device control section 203, an authenticating section 204, a searching section 205, a priority assigning section 206, and the like. Note that the functions shown in FIG. 4 are implemented by the CPU 200C executing an information processing program stored in the storage device 200B.

The receiving unit 201 receives information transmitted from the user terminal 3 via the network 4 .
The receiving unit 201 receives, for example, search conditions. The search conditions include, for example, date and time, information designating the item, designation of priority items, and the like.

The transmission unit 202 transmits information to the user terminal 3 via the network 4 .
The transmission unit 202 transmits, for example, search results by the search unit 205 . This search result includes, for example, the item at the date and time searched by the search unit 205 and the first user and the second user associated with the item. Further, the search results may include, for example, the name of the matter associated with the matter received by the receiving unit 201, the content of the work of the matter, the first user who is in charge of the matter, the second user who is the worker, and the location information. At least one or more is included.

A storage device control unit 203 (registration unit) controls the storage device 200B. The storage device control unit 203, for example, writes and reads information to and from the storage device 200B.

The authentication unit 204, for example, authenticates login by a user.

For example, the search unit 205 refers to the storage device 200B and searches for the first user and the second user according to the search conditions received by the reception unit 201 .
In addition, the search unit 205 searches for items with dates and times included in the search condition, for example.
The search unit 205 also refers to the storage device 200B, for example, and searches for the contact information of the person concerned who needs to be contacted when the completion of the work of the item received by the reception unit 201 is delayed.

The priority assigning unit 206 assigns display priority to search results by the searching unit 205, for example.
The priority assigning unit 206 assigns a priority according to, for example, the order quantity or the order amount of the project to the second organization. In this case, for example, the priority assigning unit 206 assigns a higher priority to the second organization with a smaller order quantity or order amount so that the order amount or order amount is fair.
In addition, if the order amount or order amount (hereinafter also referred to as budget) of the project for a predetermined period (for example, weekly, monthly, yearly, etc.) to be ordered to the second organization is predetermined, it is registered in the organization DB 4. It is also possible to calculate the consumption rate of the allocated budget and give higher priority to the second users who belong to the second organization with the lower consumption rate.
The digestibility can be calculated by the following formula (1).
Digestion rate = (already ordered order amount or planned order amount/budget) x 100 (%) (1)
Moreover, the priority provision part 206 provides a priority according to the skill which a 2nd user has, for example. In this case, the priority assigning unit 206 assigns a high priority to the second user who has a skill that matches the work type of the item (for example, interior, exterior, etc.). At this time, for example, if there are a plurality of second users who have skills matching the work type of the item (for example, interior, exterior, etc.), the second user with the longest experience may be given a higher priority. .
In addition, the priority assigning unit 206 assigns priority according to, for example, the distance or travel time between the position of the item included in the search condition and the position of the item for which the second user is in charge of work. In this case, the priority assigning unit 206 assigns a higher priority to a shorter distance or travel time, for example.
Also, the priority assigning unit 206 assigns a priority according to the designation of the priority item received by the receiving unit 201, for example.

(User terminal 3)
The user terminal 3 is used by the first user of the information processing system 1 to register information in databases (first user DB 1, second user DB 2, matter DB 3, organization DB 4), and to browse and edit the registered information. Terminal.

FIG. 5 is a configuration diagram of the user terminal 3. As shown in FIG. FIG. 5(a) shows the main hardware configuration of the user terminal 3. In the user terminal 3, a communication interface 300A, a storage device 300B, an input device 300C, a display device 300D, and a CPU 300E are connected via a bus. configuration.

Communication IF 300A is an interface for communicating with another device (server 2 in the embodiment).

The storage device 300B is, for example, a HDD (Hard Disk Drive) or a semiconductor storage device (SSD (Solid State Drive)). The storage device 300B stores terminal identifiers, information processing programs, and the like. The terminal identifier is an identifier for identifying the user terminal 3 . By adding a terminal identifier to the information transmitted from the user terminal 3, the server 2 can determine from which user terminal 3 the received information is transmitted. The terminal identifier may be an IP (Internet Protocol) address, a MAC (Media Access Control) address, or the like, or may be assigned to the user terminal 3 by the server 2 .

The input device 300C is, for example, an input device such as a keyboard, mouse, or touch panel, but may be other devices or equipment as long as input is possible. Also, it may be a voice input device.

The display device 300D is, for example, a liquid crystal display, a plasma display, an organic EL display, or the like, but may be another device or device (eg, CRT: Cathode Ray Tube) as long as it can display. The display device 300</b>D displays a screen based on an instruction from the display device control section 305 .

The CPU 300E controls the user terminal 3 according to the embodiment, and includes ROM and RAM (not shown).

FIG. 5B is a functional block diagram of the user terminal 3. As shown in FIG. As shown in FIG. 5B, the user terminal 3 has functions such as a receiving section 301, a transmitting section 302, a storage device control section 303, an input receiving section 304, a display device control section 305, and the like. Note that the function shown in FIG. 5B is implemented by the CPU 300E executing an information processing program stored in the storage device 300B.

The receiving unit 301 receives information transmitted from the server 2, for example.

The transmission unit 302 transmits information corresponding to the input operation received by the input reception unit 304 to the server 2, for example.

The storage device control unit 303 controls the storage device 300B. The storage device control unit 303, for example, controls the storage device 300B to write and read information.

The input reception unit 304 receives an input operation from the input device 300C.

The display device control unit 305 controls the display device 300D and causes the display device 300D to display the information received by the reception unit 301 and the like.
The display device control unit 305 displays the search result by the search unit 205 transmitted from the server 2 according to the given priority, for example.
Further, the display device control unit 305 displays the position of the item on the map based on the positional information of the item transmitted from the server 2, for example.
In addition, the display device control unit 305 displays the items in different modes depending on the state of the items, for example.

(Display screen)
6 to 8 are diagrams showing examples of screens displayed on the display device 300D of the user terminal 3 of the information processing system 1. FIG. An example of a screen displayed on the display device 300D of the user terminal 3 of the information processing system 1 will be described below with reference to FIGS. 6 to 8. FIG. The same reference numerals are assigned to the same configurations as those described with reference to FIGS. 1 to 5, and overlapping descriptions are omitted. As already mentioned, the server 2 has a display device (CRT (Cathode Ray Tube), liquid crystal display, organic EL display, etc.), and the screens shown in FIGS. 6 to 8 can be displayed on the display device of the server 2. can be configured to

FIG. 6 is an example of a screen G1 displayed on the display device 300D (display unit) of the user terminal 3. As shown in FIG. The first user operates the input device 300C of the user terminal 3 to enter a search condition (for example, first user name (name of person in charge)) in the input frame 1101 of the screen G1 shown in FIG. 6, and press the search button. When 1102 is selected, cases that match the search conditions entered in the input frame 1101 searched by the search unit 205 of the server 2 are displayed. In the example shown in FIG. 6, cases are classified and displayed for each worker.
In addition, the display device 300D of the user terminal 3 displays items in different modes depending on the state of the item (for example, presence/absence of a work report, date and time of work, provisional hold by a worker, completion of meeting, completion of work, completion of correction, etc.). is displayed. In the example shown in FIG. 6, the display mode is the background according to the status of each item. In what state and in what manner the item is displayed on the display device 300D is arbitrary, and is not limited to the example shown in FIG.

FIG. 7 is an example of a screen G2 displayed on the display device 300D (display unit) of the user terminal 3. As shown in FIG. When the first user operates the input device 300C of the user terminal 3 to select a project from the screen G1 shown in FIG. 6, details of the selected project are displayed as shown in the screen G2.
In the embodiment, as details of the project, project name 1201, customer name 1202, project label (type of project) 1203, address 1204, sales person in charge (first user) 1005, map 1006 showing project location, date 1007, A time 1008, a person in charge of work (second user) 1009, a memo 1010 such as remarks and precautions, and the like are displayed. In this embodiment, information that is not registered in the case DB 3 (for example, any one or more detailed information such as the first user or the second user) is blank.

FIG. 8 is an example of a screen G3 displayed on the display device 300D (display section) of the user terminal 3. As shown in FIG. The screen G3 in FIG. 8 is a screen that displays the contact information of the persons concerned who need to be contacted in the event that the completion of the work on the item is delayed. When the first user operates the input device 300C of the user terminal 3 to input an item whose completion of the work is delayed, the search unit 205 of the server 2 searches for the relation requiring contact. The contact information for the person is listed. In the example shown in FIG. 8, the project name, requester, telephone number, e-mail address, address, etc. are displayed as the contact information of the person concerned.

(information processing)
9 to 13 are flowcharts showing an example of information processing of the information processing system 1. FIG. Information processing of the information processing system 1 will be described below with reference to FIGS. 9 to 13. FIG. In the following description, information on the first organization, second organization, first user, and second user has already been registered in the first user DB1, second user DB2, and organization DB4 of the storage device 200B of the server 2, respectively. and The same reference numerals are assigned to the same configurations as those described with reference to FIGS. 1 to 8, and overlapping descriptions are omitted. As already described, the server 2 includes an input device (for example, a mouse, keyboard, touch panel, etc.) and a display device (CRT (Cathode Ray Tube), liquid crystal display, organic EL display, etc.). Information may be input from the device.

(Matter registration processing)
FIG. 9 is a flowchart showing an example of the item registration process of the information processing system 1. As shown in FIG. An example of the matter registration process of the information processing system 1 will be described below with reference to FIG.

(Step S101)
The first user operates the input device 300C of the user terminal 3 to input the project name. Information input by operating the input device 300</b>C is received by the input reception unit 304 and transmitted from the transmission unit 302 to the server 2 via the network 4 . Information transmitted from the user terminal 3 is received by the receiving unit 201 of the server 2 .

(Step S102)
The first user operates the input device 300C of the user terminal 3 to input the first user ID of the first user who is the person in charge and the second user ID of the second user who is the worker. Information input by operating the input device 300</b>C is received by the input reception unit 304 and transmitted from the transmission unit 302 to the server 2 via the network 4 . Information transmitted from the user terminal 3 is received by the receiving unit 201 of the server 2 .
If the first user (person in charge) and the second user (operator) have not been determined, the processing of this step may be skipped.

(Step S103)
The first user operates the input device 300C of the user terminal 3 to obtain other information, such as details of the work of the item, work type, address (location information), date and time of work, state of the item (for example, the status of the work report). Information such as presence/absence, date and time of work, provisional holding of the worker, completion of meeting, completion of work, completion of correction, etc.) is entered. Information input by operating the input device 300</b>C is received by the input reception unit 304 and transmitted from the transmission unit 302 to the server 2 via the network 4 . Information transmitted from the user terminal 3 is received by the receiving unit 201 of the server 2 .
Also in this step, the input may be skipped for items that have not been determined.

(Step S104)
The receiving unit 201 of the server 2 receives information transmitted from the user terminal 3 . The storage device control unit 203 of the server 2 stores the information received by the receiving unit 201 in the case DB3.

In the description of FIG. 9, the processes of steps S101 to S103 are continuously performed, but the processes of steps S101 to S103 may be performed independently. Further, it is not necessary to register all the items of the information to be input in step S103 at once, and they may be registered separately.

(First search process)
FIG. 10 is a flow chart showing an example of the first search process of the information processing system 1. As shown in FIG. In the first search process, the information processing system 1 searches for a matter in charge of an arbitrary first user or an arbitrary type of matter, and displays the searched matter in a manner according to the state. An example of the first search process of the information processing system 1 will be described below with reference to FIG. 10 .

(Step S201)
The first user operates the input device 300C of the user terminal 3 to input a search condition, such as an arbitrary first user name or type of matter, as a search condition. Information input by operating the input device 300</b>C is received by the input reception unit 304 and transmitted from the transmission unit 302 to the server 2 via the network 4 .

(Step S202)
The receiving unit 201 of the server 2 receives the search conditions transmitted from the user terminal 3 . The search unit 205 of the server 2 refers to the case DB 3 and searches for cases that match the search conditions. The search unit 205 searches for, for example, a matter associated with the first user or the type of matter received by the receiving unit 201 .

(Step S203)
The transmission unit 202 of the server 2 transmits the result (search result) searched by the search unit 205 to the user terminal 3 . The search results include the project name of the project searched by the search unit 205, the first user who is the person in charge, the second user who is the worker, the content of the work of the project (for example, toilet replacement, etc.), the work type, the address ( location information), date and time of work, status of the Item, etc.

(Step S204)
The receiving unit 301 of the user terminal 3 receives the search results transmitted from the server 2 . The display device control unit 305 of the user terminal 3 receives the search results received by the receiving unit 301, and displays the status of the item (for example, whether or not there is a work report, work date and time, temporary hold of the worker, meeting completion, work completion, correction completion). etc.). As a result, on the display device 300D, the items are displayed in different modes depending on the state of the items (for example, presence/absence of a work report, date and time of work, provisional hold by the worker, completion of meeting, completion of work, completion of correction, etc.). be.

(Second search process)
FIG. 11 is a flow chart showing an example of the second search process of the information processing system 1. As shown in FIG. In the second search process, the information processing system 1 searches for a second user (worker) who has an appointment on an arbitrary date and time, and displays the second users in order of predetermined priority. An example of the second search process of the information processing system 1 will be described below with reference to FIG. 11 .

(Step S301)
The first user operates the input device 300C of the user terminal 3 to input date and time as a search condition. Information input by operating the input device 300</b>C is received by the input reception unit 304 and transmitted from the transmission unit 302 to the server 2 via the network 4 .

(Step S302)
The search unit 205 of the server 2 refers to the matter DB 3 and searches for a second user who has no schedule at the date and time included in the search condition, in other words, who is not associated with any matter at the date and time included in the search condition. .

(Step S303)
The priority giving unit 206 of the server 2 gives priority to the second user searched by the searching unit 205 . For example, the priority giving unit 206 may give priority to the second organization to which the second user who is searched by the searching unit 205 belongs. You may make it give a priority according to the skill which it has. Further, when the first user designates a priority item (either the order quantity or the order amount, or the skill possessed by the second user), the priority assigning unit 206, for example, selects the priority item received by the receiving unit 201. Priority may be given according to designation.

(Step S304)
The transmission unit 202 of the server 2 transmits the search result by the search unit 205 (for example, information on the searched second user and the second organization to which he belongs) and the priority given by the priority giving unit 206 to the user terminal 3. do.

(Step S305)
The receiving unit 301 of the user terminal 3 receives the search result and the assigned priority transmitted from the server 2 . The display device control unit 305 of the user terminal 3 displays the search results received by the receiving unit 301 in order of assigned priority. The display device 300D displays the search results received by the receiving unit 301 in order of assigned priority.

(Third search process)
FIG. 12 is a flow chart showing an example of the third search process of the information processing system 1. As shown in FIG. In the third search process, when an item is specified, the information processing system 1 searches for a second user (worker) who is available at the scheduled work date and time of the item, and displays them according to the travel distance or travel time. An example of the third search process of the information processing system 1 will be described below with reference to FIG. 12 .

(Step S401)
The first user operates the input device 300C of the user terminal 3 to input any item as a search condition. Information input by operating the input device 300</b>C is received by the input reception unit 304 and transmitted from the transmission unit 302 to the server 2 via the network 4 .

(Step S402)
The search unit 205 of the server 2 refers to the matter DB 3 and finds that there is no schedule for the work date and time of the matter included in the search condition. Search for the second user.

(Step S403)
The priority giving unit 206 of the server 2 gives priority to the second user searched by the searching unit 205 . The priority assigning unit 206 identifies, among the items in charge of the second user searched by the searching unit 205, the item immediately before the work start time of the item included in the search condition (the item before the work start time and the latest item). do. Next, the priority assigning unit 206 assigns priority according to the distance or travel time between the position of the item included in the search condition and the position of the item that the identified second user is in charge of immediately before the item included in the search condition. to give For example, the priority assigning unit 206 assigns a higher priority to a shorter distance or travel time.

(Step S404)
The transmission unit 202 of the server 2 transmits the search result by the search unit 205 (for example, information on the searched second user and the second organization to which he belongs) and the priority given by the priority giving unit 206 to the user terminal 3. do.

(Step S405)
The receiving unit 301 of the user terminal 3 receives the search result and the assigned priority transmitted from the server 2 . The display device control unit 305 of the user terminal 3 displays the search results received by the receiving unit 301 in order of assigned priority. The display device 300D displays the search results received by the receiving unit 301 in order of assigned priority.

In addition, in the third search process, the start schedule (at the start of the work date and time) of the item whose travel time T1 is included in the search condition and the item to be handled by the specified second user immediately before the item included in the search condition are determined. A second user who is longer than the time (T2) between the scheduled end (end of the work date and time) (T1>T2) may be excluded from the search by the search unit 205. FIG.

(Fourth search process)
FIG. 13 is a flow chart showing an example of the fourth search process of the information processing system 1. As shown in FIG. In the fourth search process, the information processing system 1 searches for a client who needs to be contacted when an item is specified and the completion of the work on the item is likely to be delayed, and sends the requester's name to the person in charge (first user). View your contacts. An example of the fourth search process of the information processing system 1 will be described below with reference to FIG. 13 .

(Step S501)
The first user operates the input device 300C of the user terminal 3 to input a case whose completion of work is likely to be delayed as a search condition. Information input by operating the input device 300</b>C is received by the input reception unit 304 and transmitted from the transmission unit 302 to the server 2 via the network 4 .

(Step S502)
The search unit 205 of the server 2 refers to the case DB 3 and searches for the second user associated with the case included in the search condition. Further, the search unit 205 of the server 2 refers to the case DB 3 and searches for the first user associated with the case included in the search condition.

(Step S503)
The search unit 205 of the server 2 searches for items whose working date and time are later than the item received by the receiving unit 201 in step S501 and on the same day among the retrieved items to be worked on by the second user. If the work is not expected to be completed in one day, "same day" may be excluded from the search conditions.

(Step S504)
The search unit 205 of the server 2 refers to the case DB 3 and searches for the contact information of the client associated with the case searched in step S502.

(Step S505)
The transmission unit 202 of the server 2 transmits the search results (for example, the searched matter, the requester of the matter, and the contact address) searched by the searching unit 205 to the user terminal 3 of the user terminal 3 of the first user who searched in step S502. Send to

(Step S505)
The receiving unit 301 of the user terminal 3 receives the search results transmitted from the server 2 . The display device control unit 305 of the user terminal 3 displays the search results received by the receiving unit 301 . The search result received by the receiving unit 301 is displayed on the display device 300D.

As described above, the server 2 (information processing apparatus) according to the embodiment includes the receiving unit 201 that receives search conditions including dates and times, and the storage that stores the matters handled by the second user and the schedules including the dates and times of the matters. A search unit 205 that searches for a target person according to the search conditions received by the reception unit 201 by referring to the device 200B (storage unit), and a transmission unit 202 that transmits the search result of the search unit 205.
Therefore, it is possible to present the second user who has no schedule on any date and time, and the convenience is improved.

The server 2 (information processing device) according to the embodiment also includes a priority assigning unit 206 that assigns display priority to search results by the searching unit 205 .
For example, the priority assigning unit 206 assigns a priority according to the order quantity or the order amount of the project to the second organization to which the second user belongs. In this case, for example, by increasing the priority given to the second user who belongs to the second organization with a small weekly, monthly, or annual order amount or order amount, the user terminal 3 can increase the monthly or annual order amount Alternatively, since the second users belonging to the second organization with the smaller order amount are displayed at the top, the items can be fairly assigned to the workers, which is highly convenient.
Also, for example, the priority giving unit 206 gives priority according to the skills possessed by the second user. In this case, by increasing the priority given to the second user who has the skill capable of handling the work of the item, the second user having the skill capable of handling the work of the item is displayed at a higher rank on the user terminal 3. Therefore, it is highly convenient.

In addition, in the storage device 200B (storage unit) of the server 2 (information processing device) according to the embodiment, cases and position information of the cases are stored in association with each other.
The search condition received by the receiving unit 201 of the server 2 includes information designating an item, and the priority assigning unit 206 determines the position of the item included in the search condition and the item to be handled by the second user. Priority is given according to the distance from the position or the travel time.
Therefore, on the user terminal 3, the second user who is scheduled to work at a site close to the specified project is displayed at the top, which is highly convenient.

Further, the receiving unit 201 of the server 2 (information processing device) according to the embodiment receives designation of priority items. Then, the priority assigning unit 206 of the server 2 assigns priority according to the designation of the priority item received by the receiving unit 201 .
For this reason, it is possible to specify which item to give priority to, which is highly convenient.

In addition, the search unit 205 of the server 2 (information processing device) according to the embodiment searches for the item with the date and time included in the search condition, and the transmission unit 202 associates the item with the date and time searched by the search unit 205 and the item. transmit the first user and the second user obtained.
For this reason, it is highly convenient because the matter of an arbitrary date and time and the first user and the second user of the matter can be known.

In addition, in the storage device 200B (storage unit) of the server 2 (information processing device) according to the embodiment, the item is stored with the item name, the content of the work of the item, the first user in charge of the item, and the work of the item. At least one or more of the second user in charge and position information are associated and stored.
Then, the transmitting unit 202 of the server 2 sends the item name associated with the item received by the receiving unit 201, the content of the work of the item, the first user in charge of the item, the second user in charge of the work of the item, and the Transmit at least one or more pieces of location information.
Therefore, the user can check the details of the matter, which is highly convenient.

Further, in the storage device 200B (storage unit) of the server 2 (information processing device) according to the embodiment, the case and the contact information of the person concerned with the case are stored in association with each other.
Then, the receiving unit 201 of the server 2 receives the designation of the item, the searching unit 205 refers to the storage device 200B, and the relation that contact is required when the completion of the work of the item received by the receiving unit 201 is delayed. The contact information of the person is searched, and the transmission unit 202 transmits the search result of the search unit 205 .
Therefore, the user can know the contact to be contacted when the work is delayed, etc., which is highly convenient.

Further, the user terminal 3 according to the embodiment includes a receiving unit 301 that receives information transmitted from the server 2 (information processing device), and a display device 300D that displays at least part of the information received by the receiving unit 301 ( display unit). Then, the display device 300</b>D of the user terminal 3 displays the search result by the search section 205 of the server 2 according to the priority given by the priority giving section 206 of the server 2 .
In this way, the search result by the search unit 205 of the server 2 is displayed according to the priority given by the priority giving unit 206 of the server 2, which is highly convenient.

In addition, in the storage device 200B (storage unit) of the server 2 (information processing device) according to the embodiment, cases and position information of the cases are stored in association with each other. Then, the display device 300D (display unit) of the user terminal 3 displays the position of the item on the map based on the positional information of the item.
Therefore, the position of the item is displayed on the map, which is highly convenient.

Further, the cases and the states of the cases are stored in association with each other in the storage device 200B (storage unit) of the server 2 (information processing device) according to the embodiment. Then, the display device 300D (display unit) of the user terminal 3 displays the items in different modes depending on the state of the items.
Therefore, the status of the item can be grasped at a glance, which is highly convenient.

[Modification 1 of Embodiment]
In the above-described embodiment, the priority assigning unit 206 assigns display priority to the search results obtained by the searching unit 205. For example, the order quantity or order amount of the second organization, the budget, etc. In addition to the digestion rate, for example, priority is given according to the skill possessed by the second user, but display priority may be given according to the second user's action history or work unit price. .
For example, when giving display priority according to the second user's action history and work unit price, for example, the site visited for work, the presence or absence of a status report (for example, work completion report, etc.), the system usage status ( For example, it may be the amount of time the information processing system 1 is used, the sharing status of location information in a mobile terminal such as a smartphone owned by the second user, etc.), and the work unit price is associated with the second user ID. It is stored in the 2-user DB2.
Then, the priority assigning unit 206 assigns a display priority to the search result obtained by the searching unit 205, when the second user who uses the information processing system 1 for a long time or the second user possesses A higher priority is given to a second user who shares location information on a portable terminal such as a smartphone for a long time, a second user who has been in charge of a project in the past, and a second user who has a low work unit price.

In addition, the priority assigning unit 206 determines the time during which the information processing system 1 is used (the longer the usage time, the higher the score is given), the sharing time of the location information on the mobile terminal such as the smartphone possessed by the second user, length (the longer the shared time, the higher the score), whether or not the visitor has visited in the past (the higher the number of visits, the higher the score), and the work unit price (the lower the work unit price, the higher the score). It is also possible to calculate a score according to the score to be given) and give priority according to the score (the higher the score, the higher the given priority).
Also, evaluation of the second user from the user may be accepted, and priority may be given according to the evaluation. In this case, the priority giving unit 206 gives higher priority to the second user as the evaluation from the user is higher when giving display priority to the search result by the searching unit 205 .

[Modification 2 of Embodiment]
It should be noted that in the third search process described with reference to FIG. 12 of the first embodiment, the priority assigning unit 206 determines the position of the item included in the search condition and the position of the item on which the second user is in charge of work. However, in Modified Example 2, the start schedule of the item included in the search condition (at the start of the work date and time) and the item for which the second user is in charge of work (hereinafter, also referred to as gap time) will be described.

The fifth search process in the information processing system 1 according to Modification 2 of the embodiment will be described below with reference to FIG. 14 .

(Step S601)
The first user operates the input device 300C of the user terminal 3 to input any item as a search condition. Information input by operating the input device 300</b>C is received by the input reception unit 304 and transmitted from the transmission unit 302 to the server 2 via the network 4 .

(Step S602)
The search unit 205 of the server 2 refers to the matter DB 3 and finds that there is no schedule for the work date and time of the matter included in the search condition. Search for the second user.

(Step S603)
The priority assigning unit 206 of the server 2 selects, among the items in charge of the second user searched by the searching unit 205, the item immediately before the work start time of the item included in the search condition (the item before the work start time and the latest item). ).

(Step S604)
The priority assigning unit 206 of the server 2 gives a score according to the distance or travel time between the position of the item included in the search condition and the position of the item that the identified second user is in charge of immediately before the item included in the search condition. Calculate For example, the priority assigning unit 206 calculates a higher score as the distance or travel time is shorter.

(Step S605)
The priority assigning unit 206 of the server 2 determines the start schedule of the matter included in the search condition (at the start of the work date and time) and the end schedule of the matter that the identified second user is in charge of immediately before the matter included in the search condition ( A score is calculated according to the end time of the work date and time (hereinafter also referred to as gap time). For example, the priority assigning unit 206 calculates a higher score as the gap time is shorter.

(Step S606)
The priority assigning unit 206 of the server 2 assigns priorities according to the scores calculated in steps S604 and S605. For example, the priority assigning unit 206 adds the scores calculated in steps S604 and S605, and assigns higher priority to higher scores.

(Step S607)
The transmission unit 202 of the server 2 transmits the search result by the search unit 205 (for example, information on the searched second user and the second organization to which he belongs) and the priority given by the priority giving unit 206 to the user terminal 3. do.

(Step S608)
The receiving unit 301 of the user terminal 3 receives the search result and the assigned priority transmitted from the server 2 . The display device control unit 305 of the user terminal 3 displays the search results received by the receiving unit 301 in order of assigned priority. The display device 300D displays the search results received by the receiving unit 301 in order of assigned priority.

In addition, in the fifth search process, the second user who satisfies travel time > gap time (travel time longer than gap time) may be excluded from the search by the search unit 205 .

[Modification 3 of Embodiment]
In the above-described embodiment and modified examples 1 and 2, the storage device 200B (storage unit) of the server 2 stores the project in association with at least one of equipment, vehicles, and facilities required for the project. The storage device 200B also stores a materials management database (materials management DB). This material management DB contains, for example, material IDs, material names, organization IDs of organizations that own materials, usage start dates, usage end dates, project IDs of projects that use materials, second users that use materials ( worker) is stored in association with the second user ID.
The server 2 is provided with a management unit for managing the schedule of the second user, and the management unit manages the schedule of the second user according to at least one of equipment, vehicles, and facilities required for the project. may be configured.

(Material management processing)
In addition, management of materials may be performed, for example, as described below.
FIG. 15 is a flowchart showing an example of material management processing of the information processing system 1. As shown in FIG. An example of material management processing of the information processing system 1 will be described below with reference to FIG. 15 .

(Step S701)
The reception unit 201 of the server 2 receives an application for use of materials by the second user.

(Step S702)
The materials management section of the server 2 refers to the materials management DB.

(Step S703)
The materials management department of the server 2 acquires information on the materials of the organization associated with the second user who has applied, specifically, information on the name of the material and reservation details, and stores the information in the It instructs to transmit to the user terminal of user 2. The transmitting unit 202 transmits the information to the terminal of the second user who has applied.

(Step S704)
The reception unit 201 of the server 2 receives confirmation of the application for material use.

(Step S705)
The materials management unit 208 of the server 2 registers the reservation contents of materials received from the user terminal 3 in the materials management DB.

In addition, in the material management process, the first user may apply for the use of materials.

By configuring in this way, the schedule of the second user can be managed according to the status of the equipment, vehicles, and facilities required for the project (for example, whether or not the necessary equipment, vehicles, and facilities can be used). It is highly convenient because there is no risk of assigning the second user to the project even though the equipment, vehicles, and facilities required for the work are not available.

In addition, the above embodiments and modifications are merely examples of specific implementations of the present invention, and the technical scope of the present invention should not be construed in a limited manner. be. Thus, the invention may be embodied in various forms without departing from its spirit or essential characteristics.

INDUSTRIAL APPLICABILITY The information processing apparatus, information processing method, and information processing program of the present invention can be suitably used for schedule management and the like.

1 information processing system 2 server (information processing device)
200A communication interface
200B storage device 200C CPU
201 Reception unit 202 Transmission unit 203 Storage device control unit 204 Authentication unit 205 Search unit 206 Priority assignment unit 3 User terminal 300A Communication IF
300B storage device 300C input device 300D display device 300E CPU
301 Reception unit 302 Transmission unit 303 Storage device control unit 304 Input reception unit 305 Display device control unit 4 Network DB1 First user database DB2 Second user database DB3 Project database DB4 Organizational database

Claims (17)

a receiving unit that receives search conditions including date and time;
a search unit that refers to a storage unit that stores a schedule including a project that the target person is in charge of and the date and time of the project, and searches for the target person according to the search condition received by the reception unit;
a transmission unit that transmits search results by the search unit;
An information processing device comprising: a priority assigning unit that assigns a display priority to search results by the search unit;
2. The information processing apparatus according to claim 1, comprising: The priority granting unit
Giving the priority according to the order quantity or order amount of the project to the target person or the organization to which the target person belongs,
3. The information processing apparatus according to claim 2, characterized by: The priority granting unit
Giving the priority according to the skill possessed by the subject,
4. The information processing apparatus according to claim 2 or 3, characterized in that: The priority granting unit
Giving the priority according to the behavior history of the target person;
5. The information processing apparatus according to any one of claims 2 to 4, characterized in that: The storage unit contains
storing the matter and location information of the matter in association with each other;
The search conditions include:
Information specifying the matter is included, and the priority assigning unit is configured to:
Giving the priority according to the distance or travel time between the position of the item included in the search condition and the position of the item handled by the target person;
6. The information processing apparatus according to any one of claims 2 to 5, characterized in that: The storage unit contains
storing the matter and the work date and time of the matter in association with each other;
The priority granting unit
Giving the priority according to the work date and time of the projects included in the search condition and the projects handled by the target person;
7. The information processing apparatus according to any one of claims 2 to 6, characterized by: The receiving unit
receiving a designation of said priority item;
The priority granting unit
Giving the priority according to the designation of the priority item received by the receiving unit;
8. The information processing apparatus according to any one of claims 2 to 7, characterized by: The search unit is
Searching for projects on the date and time included in the search conditions,
The transmission unit
Sending the item of the date and time searched by the search unit and the target person associated with the item;
9. The information processing apparatus according to any one of claims 1 to 8, characterized by: The storage unit contains
At least one or more of the project name, the content of the work or construction of the project, the person in charge of the project, and the location information are stored in association with the project,
The transmission unit
transmitting at least one or more of the project name associated with the project received by the receiving unit, details of the work or construction of the project, a target person in charge of the project, and the location information;
10. The information processing apparatus according to any one of claims 1 to 9, characterized by: The storage unit contains
The matter and the contact information of the person concerned with the matter are associated and stored,
The receiving unit
receiving the specification of the matter;
The search unit is
By referring to the storage unit, searching for the contact information of the person concerned who needs to be contacted when the completion of the work or construction of the project received by the receiving unit is delayed;
11. The information processing apparatus according to any one of claims 1 to 10, characterized in that: A management unit that manages the schedule of the person in charge,
The storage unit contains
The matter is associated with at least one or more of equipment, vehicles, and facilities required for the matter and stored,
The management department
A management unit that manages the schedule of the person in charge according to at least one or more of the equipment, vehicles, and facilities required for the project,
12. The information processing apparatus according to any one of claims 1 to 11, characterized by: an information processing apparatus according to any one of claims 2 to 12;
A user terminal comprising a receiving unit that receives information transmitted from the information processing device, and a display unit that displays at least part of the information received by the receiving unit,
The display unit of the user terminal,
displaying search results by the search unit according to the priority;
An information processing system characterized by: In the storage unit of the information processing device,
the matter and the location information of the matter are stored in association with each other;
The display unit of the user terminal,
displaying the location of the item on a map based on the location information of the item;
14. The information processing system according to claim 13, characterized by: In the storage unit of the information processing device,
storing the case and the state of the case in association with each other;
The display unit of the user terminal,
displaying the matter in a different manner depending on the state of the matter;
15. The information processing system according to claim 13 or 14, characterized in that: a receiving unit receiving a search condition including date and time;
a step of searching for the target person according to the search condition received by the receiving unit, with a search unit referring to a storage unit that stores a schedule including a project handled by the target person and the date and time of the project;
a transmission unit transmitting a search result by the search unit;
An information processing method characterized by having the computer,
a receiver that receives search conditions including date and time;
a search unit that refers to a storage unit that stores a project that the target person is in charge of and a schedule that includes the date and time of the project, and searches for the target person according to the search condition received by the reception unit;
a transmission unit that transmits search results by the search unit;
An information processing program characterized by functioning as

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