JP2023025868A - Consignment/trust management device, consignment/trust management system, and consignment/trust management method - Google Patents

Abstract

To provide a consignment/trust management device, a consignment/trust management system, and a consignment/trust management method for simply consigning an analysis work.SOLUTION: In a consignment/trust management system, a consignment/trust management device 50 includes: a consignment information acquisition unit 502 which acquires consignment information regarding consigned analysis work; a selection unit 503 which selects an analysis method and an analysis institution of a consignment destination on the basis of the consignment information; an analysis method transmission unit 504 which transmits information indicating an analysis method to a computer of the analysis institution selected by the selection unit 503; an analysis result acquisition unit 505 which acquires analysis result information from the computer of the analysis institution; an evaluation report generation unit 508 which generates an evaluation report on the basis of the analysis result information; and an evaluation report transmission unit 509 which transmits the evaluation report to a computer of an enterprise of a consignment source.SELECTED DRAWING: Figure 2

Description

The present invention relates to a consignment management device, a consignment management system, and a consignment management method.

Conventionally, there is a system for managing consignment of advanced analytical work. For example, in Patent Document 1, each computer of a plurality of research facilities and contract facilities is connected to each other by a local area network, and furthermore, each of the contract management company, reagent manufacturing / sales company, equipment manufacturing / sales company, etc. A delegation management system is described in which computers are connected by a wide area network. Further, for example, Patent Literature 2 describes an analysis request acceptance system that is controlled via a network by a control device of an analysis company and includes search means, support means, management means, and follow-up means.

JP-A-2005-242507 Japanese Patent Application Laid-Open No. 2002-279247

Conventionally, manufacturers and distributors of water treatment chemicals and water treatment equipment (hereinafter collectively referred to as "water treatment supporters") basically analyze their products through in-house desk tests, was evaluating. However, if it is difficult to conduct the analysis in-house, such as when advanced analysis is required or when expensive analysis equipment is required, the water treatment support company may outsource the analysis work to an external research institution. There is a need to. However, in the field of water treatment, for example, there are a wide variety of combinations of products and environments in which the products are used, and depending on the combination, there may not be many examples of application. In this case, there is a problem that the water treatment support business does not know what kind of analysis should be entrusted to what kind of research institution in order to evaluate its own product.

The present invention has been made in view of the above points, and an object of the present invention is to provide a technique for easily entrusting analysis work.

In one aspect of the present invention, a consignment information acquisition unit that acquires consignment information related to the consignment analysis work, a selection unit that selects an analysis method and a consignee analysis organization based on the consignment information, and the selection unit An analysis method transmission unit that transmits information indicating the analysis method to a computer of the selected analysis institution, an analysis result acquisition unit that acquires analysis result information from the computer of the analysis institution, and an evaluation based on the analysis result information. A consignment management apparatus comprising: an evaluation report generation unit that generates a report; and an evaluation report transmission unit that transmits the evaluation report to a computer of a consignor company.

One aspect of the present invention is the consignment management apparatus described above, wherein the consignment information includes sample data of an object to be analyzed in the analysis work, and the analysis method transmission unit transmits the sample data to the computer of the analysis institution. Send data.

One aspect of the present invention is the above consignment management apparatus, further comprising a storage unit for storing customer information indicating conditions for problem solving for each customer, wherein the evaluation report generation unit stores the analysis result information and the customer information, identify the customer for whom the problem is solved by the analysis object of the analysis work, and generate the evaluation report including information indicating the identified customer.

One aspect of the present invention is the consignment management apparatus described above, wherein a customer information acquisition unit acquires the customer information for each customer, and the analysis work is transmitted to the computer of the customer specified by the evaluation report generation unit. and a recommended information transmitting unit that transmits recommended information indicating the analysis target of the.

One aspect of the present invention is the above consignment management apparatus, wherein the consignor business operator is a support business that supports a customer's water treatment business, and the analysis target of the analysis business is a water treatment chemical , water treatment equipment or microbiological samples.

One aspect of the present invention is a consignment management system comprising a consignment management device, a support provider terminal, and at least one analytical institution terminal, wherein the consignment management device is a A consignment information acquisition unit that acquires information from the terminal of the support provider, a selection unit that selects an analysis method and a consignment analysis agency based on the consignment information, and the analysis by the analysis agency selected by the selection unit An analysis method transmission unit that transmits information indicating the analysis method to an institution terminal, an analysis result acquisition unit that acquires analysis result information from the analysis institution terminal, and an evaluation report generation unit that generates an evaluation report based on the analysis result information. and an evaluation report transmission unit that transmits the evaluation report to the terminal of the support company, and the terminal of the support company includes: a consignment information transmission unit that transmits the consignment information to the consignment management system; and the evaluation report. from the consignment management system, the analytical institution terminal includes an analysis method reception unit for receiving information indicating the analysis method from the consignment management system; and an analysis result transmission unit that transmits the analysis result information indicating the result of the analysis work performed by the outsourced management system to the outsourced management system.

One aspect of the present invention is a consignment information acquisition step of acquiring consignment information related to the consignment analysis work, a selection step of selecting an analysis method and a consignee analysis organization based on the consignment information, and in the selection step an analysis method transmission step of transmitting information indicating the analysis method to a computer of the selected analysis institution; an analysis result acquisition step of acquiring analysis result information from the computer of the analysis institution; and an evaluation based on the analysis result information. The consignment management method includes an evaluation report generation step of generating a report, and an evaluation report transmission step of transmitting the evaluation report to a computer of a consignor company.

The present invention makes it possible to easily outsource analysis work.

1 is a block diagram showing the configuration of a consignment management system 1 according to an embodiment of the present invention; FIG. 1 is a block diagram showing the configuration of a consignment management device 50, a support provider terminal 10, and an analysis organization terminal 20 according to the embodiment of the present invention; FIG. 4 is a flow chart showing the operation of the entrustment management device 50 according to the embodiment of the present invention; 1 is a block diagram showing the configuration of a consignment management system 1a according to Embodiment 1 of the present invention; FIG. 4 is a flow chart showing the operation of the consignment management device 50a according to the first embodiment of the present invention; FIG. 4 is a diagram showing an example of broad classification of request types based on request type information in the present invention; It is a figure which shows an example of the required data for every request classification in Example 1 of this invention. It is a figure which shows an example of the required data for every request classification in Example 1 of this invention. FIG. 5 is a diagram showing an example of improvement proposal candidates based on analysis evaluation in Example 1 of the present invention; FIG. 4 is a diagram showing an example of a search method for customers who match the water treatment chemicals to be analyzed and evaluated in Example 1 of the present invention. FIG. 4 is a diagram showing an example of an evaluation report generated by the entrustment management device 50a in Embodiment 1 of the present invention; FIG. 10 is a block diagram showing the configuration of a consignment management system 1b in Example 2 of the present invention; FIG. 12 is a diagram for explaining generation of evaluation support information by the manager terminal 40b in Embodiment 2 of the present invention; FIG. 10 is a diagram showing an example of improvement proposal candidates based on analysis evaluation in Example 2 of the present invention; It is a figure which shows an example of the search method of the customer who can apply the water treatment apparatus of the object of analysis evaluation in Example 2 of this invention.

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described with reference to the drawings.
[Overall configuration of consignment management system]
The overall configuration of the entrustment management system 1 of this embodiment will be described below. FIG. 1 is a block diagram showing the configuration of a consignment management system 1 according to an embodiment of the present invention. As shown in FIG. 1, the consignment management system 1 includes a support agency terminal 10, analytical institution terminals 20-1 to 20-n, a user terminal 30, a management company terminal 40, and a consignment management device 50. and In the following description, when there is no need to distinguish between the analysis agency terminals 20-1 to 20-n, they are simply referred to as "analysis agency terminals 20".

In the present embodiment, a supporter is a business operator that conducts at least one of product manufacturing, sales, and operational management. For example, products are water treatment chemicals used in boiler water treatment, cooling water treatment, wastewater treatment, and the like. Alternatively, for example, the product is water treatment equipment such as water purification equipment, filtration equipment, and drainage equipment for making pure water. In this case, the supporting business is a business that supports the water treatment performed by the user of the product by conducting at least one of the business of manufacturing, selling, and operating and managing the product. The support company may outsource the analysis and evaluation (analysis work) of the application effects and performance of its own products to an analysis organization.

In addition, in the present embodiment, the analysis institution is a university, a research institution, or the like, which can analyze and evaluate the application effect, performance, and the like of the product. Analytical laboratories are equipped with, for example, expensive research equipment and can perform advanced analytical evaluations. Analytical institutions are commissioned to analyze and evaluate their own products entrusted by supporting companies. There are multiple analysis organizations, and each analysis organization specializes in different technical fields. Analytical institutions that are entrusted with the analysis and evaluation entrusted by the supporting company are selected according to the contents of the analysis and evaluation, the delivery date, etc.

In addition, in this embodiment, a user company is a company that uses a product manufactured, sold, or operated and managed by a support company. For example, users include manufacturers with factories that manufacture industrial products such as chemicals, foods, pharmaceuticals, textiles, metals, electronic equipment or automobiles, ironworks, oil refineries, energy-related facilities, and various research facilities. is.

Further, in the present embodiment, the management company is a business operator who operates and manages the consignment management system 1 having the consignment management device 50 described below. For example, the management company is a secretariat that manages a consortium for outsourcing analysis and evaluation of products, which consists of a support company, an analysis organization, and a user company. The management company supports the selection of analysis institutions based on the content of the analysis and evaluation entrusted by the support company, the analysis and evaluation by the analysis institutions, and the reporting of the analysis and evaluation results to the support company.

The support company terminal 10 is a terminal device installed, for example, in the premises of a building owned by the support company and used by the support company. The support provider terminal 10 is an information processing device such as a general-purpose computer, for example. The support provider terminal 10 is connected to the consignment management device 50 via a communication network, and can transmit and receive data to and from each other. Although FIG. 1 shows only one support provider terminal 10, a plurality of support provider terminals each have a support provider terminal 10, and these plurality of support provider terminals 10 are connected via a communication network. may be connected for communication with the consignment acceptance management device 50 respectively. In other words, there may be a plurality of support companies that entrust the analysis and evaluation to the analysis institution.

The support provider terminal 10 transmits to the consignment management device 50 request type information indicating the type of analysis evaluation that the support provider entrusts to the analysis institution. For example, the request type information is a request for analysis of the effect of applying the product, a request for the provision of an improvement plan for the product, a request for introduction of a user who is compatible with the product, a water treatment device, etc. This is information indicating the type of request, such as whether the request is for analysis of a microbial sample such as microbial sludge collected from a laboratory. The support provider terminal 10 transmits sample data such as products for which analysis evaluation is entrusted to the consignment management device 50 . In addition, the support company may send part or all of the products, etc., for which the analysis and evaluation is entrusted, to the consignee analysis institution, either directly or through the management company.

The support provider terminal 10 receives from the consignment management device 50 an evaluation report based on the results of the analysis and evaluation performed by the outsourced analysis agency. For example, the evaluation report includes information indicating the effect of application of the product, proposals for improvement of the product, or users who are suitable for the product.

The analysis institution terminals 20-1 to 20-n are terminal devices installed, for example, in the premises of buildings respectively owned by n analysis institutions and used by each analysis institution. The analysis agency terminal 20 is an information processing device such as a general-purpose computer. The analytical institution terminal 20 can communicate with the consignment management device 50 via a communication network, and can exchange data with each other.

The analysis organization terminal 20 acquires from the consignment management device 50 the analysis method information indicating the analysis method of the analysis evaluation entrusted by the support trader, and the sample data of products and the like. Note that the analysis institution may obtain part or all of the products (objects of analysis) subject to the entrusted analysis and evaluation, either through the management company or directly from the support company of the consignor. The analytical institution terminal 20 transmits analysis result information indicating the evaluation results of the analytical evaluation commissioned by the analytical institution to the consignment management apparatus 50 .

The user terminal 30 is, for example, a terminal device installed in the premises of a building owned by the user and used by the user. The user terminal 30 is, for example, an information processing device such as a general-purpose computer. The user terminal 30 can communicate with the consignment management device 50 via the communication network and transmit and receive data to and from each other. Although only one user terminal 30 is shown in FIG. 1, a plurality of user terminals each have a user terminal 30, and the plurality of user terminals 30 are connected via a communication network. may be connected for communication with the consignment acceptance management device 50 respectively. That is, there may be a plurality of users using the consignment management system 1 .

The user terminal 30 transmits usage environment information (customer information) indicating the environment in which the user uses the product to the consignment management device 50 . The usage environment information is information that serves as a condition for problem solving by the user. For example, the usage environment information is information indicating the name of the product in use, usage conditions of the product, usage results, and the like. Further, the user terminal 30 acquires from the consignment management device 50 recommended product information indicating products recommended in the environment in which the user uses the product. It should be noted that the configuration may be such that the user trader acquires the recommended product information from the support trader. In this case, it is conceivable that the support trader terminal 10 acquires the recommended trader information from the consignment management device 50, and the support trader conducts sales activities to the recommended trader as the recommended product information.

The manager terminal 40 is, for example, a terminal device installed in the premises of a building owned by the manager and used by the manager. The manager terminal 40 is, for example, an information processing device such as a general-purpose computer. The manager terminal 40 can communicate with the consignment management device 50 via a communication network and transmit and receive data to and from each other.

Although FIG. 1 shows the manager terminal 40 and the support provider terminal 10 separately, one of the support provider terminals 10 may have the functions of the manager terminal 40, for example. . That is, in the present embodiment, the management company is a company different from the support company, but one of the support companies may be the management company. Alternatively, for example, the consignment management device 50 may have the functions of the management company terminal 40 .

The manager terminal 40 acquires the analysis result information transmitted from the analysis institution terminal 20 to the consignment management device 50 . The manager terminal 40 generates evaluation support information as auxiliary information when the entrustment management device 50 generates an evaluation report based on the analysis result information. The manager terminal 40 transmits the generated evaluation support information to the consignment management device 50 . The consignment management device 50 generates an evaluation report based on the evaluation support information and the analysis result information transmitted from the analysis institution terminal 20 and transmits it to the support provider terminal 10 .

Note that the evaluation support information is generated based on case information accumulated in the management company, performance information, judgments by experts, and the like. Note that the consignment management device 50 automatically converts the analysis result information transmitted from the analysis organization terminal 20 into a predetermined evaluation report description format and transmits it to the support provider terminal 10 without using the evaluation support information. It may be a configuration.

[Construction of consignment management device]
The functional configuration of the entrustment management device 50 according to this embodiment will be described below. FIG. 2 is a block diagram showing the configuration of the consignment management device 50, the support provider terminal 10, and the analysis agency terminal 20 according to the embodiment of the present invention.

As shown in FIG. 2, the consignment management apparatus 50 includes a storage unit 500, a usage environment information acquisition unit 501, a consignment information acquisition unit 502, a selection unit 503, an analysis method transmission unit 504, and an analysis result acquisition unit. It includes a unit 505 , an analysis result transfer unit 506 , an evaluation support information acquisition unit 507 , an evaluation report generation unit 508 , an evaluation report transmission unit 509 , a recommendation information generation unit 510 and a recommendation information transmission unit 511 .

Further, as shown in FIG. 2, the support provider terminal 10 includes a consignment information transmission unit 101 and an evaluation report reception unit 102, and the analysis agency terminal 20 includes an analysis method reception unit 201 and an analysis result transmission unit 202. and

The storage unit 500 stores various data and various programs used in the consignment management apparatus 50 . The storage unit 500 is a storage medium configured by, for example, a semiconductor memory, a magnetic disk device, an optical disk, or a combination thereof. As shown in FIG. 2, the storage unit 500 stores request type/analysis method information 551 and analysis method/analysis agency information 552 in advance. The request type/analysis method information 551 is information in which request type information and analysis method information are linked. The analysis method/analysis agency information 552 is information in which analysis method information and analysis agency information are linked.

The usage environment information acquisition unit 501 (customer information acquisition unit) acquires the usage environment information transmitted from the user terminal 30 via the communication network. The usage environment information is information indicating the environment in which the user uses the product. The usage environment information acquisition unit 501 causes the storage unit 500 to store the acquired usage environment information.

The consignment information acquisition unit 502 acquires the request type information and the sample data transmitted from the consignment information transmission unit 101 of the support company terminal 10 via the communication network. The request type information is information indicating the type of analysis and evaluation entrusted by the support company to the analysis institution. The sample data is sample data of a product or the like for which the support company entrusts the analysis and evaluation. The entrustment information acquisition unit 502 causes the storage unit 500 to store the acquired request type information and sample data.

The selection unit 503 refers to the request type/analysis method information 551 stored in the storage unit 500 in advance, and selects the analysis method information linked to the request type information stored in the storage unit 500 by the consignment information acquisition unit 502. Identify. The analysis method information is information indicating the analysis method of the analysis evaluation entrusted by the support company. The selection unit 503 also refers to the analysis method/analysis institution information 552 stored in the storage unit 500 in advance, and identifies the analysis institution information linked to the identified analysis method information. The analysis institution information is information indicating the analysis institution entrusted with the analysis and evaluation entrusted by the support company. The selection unit 503 outputs the sample data stored in the storage unit 500 by the consignment information acquisition unit 502 and the specified analysis method information and analysis organization information to the analysis method transmission unit 504 .

The analysis method transmission unit 504 acquires sample data, analysis method information, and analysis organization information output from the selection unit 503 . The analysis method transmission unit 504 transmits the acquired sample data and analysis method information to the analysis method reception unit 201 of the analysis institute terminal 20 of the analysis institute indicated by the analysis institute information via the communication network.

The analysis result acquisition unit 505 acquires the analysis result information transmitted from the analysis result transmission unit 202 of the analysis agency terminal 20 via the communication network. The analysis result information is information indicating the evaluation result of the analysis evaluation commissioned by the analysis institution. The analysis result acquisition unit 505 causes the storage unit 500 to store the acquired analysis result information.

The analysis result transfer unit 506 acquires analysis result information stored in the storage unit by the analysis result acquisition unit 505 . The analysis result transfer unit 506 transmits the acquired analysis result information to the manager terminal 40 via the communication network.

The evaluation support information acquisition unit 507 acquires the evaluation support information transmitted from the manager terminal 40 via the communication network. The evaluation support information is auxiliary information used when the consignment management device 50 generates an evaluation report based on the analysis result information. The evaluation support information acquisition unit 507 causes the storage unit 500 to store the acquired evaluation support information.

The evaluation report generation unit 508 acquires the analysis result information stored in the storage unit 500 by the analysis result acquisition unit 505 and the evaluation support information stored in the storage unit 500 by the evaluation support information acquisition unit 507 . The evaluation report generation unit 508 generates information indicating an evaluation report in a predetermined descriptive format (format) based on the acquired analysis result information and evaluation support information. The evaluation report generation unit 508 outputs information indicating the generated evaluation report to the evaluation report transmission unit 509 .

The evaluation report transmission unit 509 acquires information indicating the evaluation report output from the evaluation report generation unit 508 . The evaluation report transmission unit 509 transmits information indicating the acquired evaluation report to the evaluation report reception unit 102 of the support agency terminal 10 via the communication network.

The recommended information generation unit 510 combines information in which the user terminal 30 stored in the storage unit 500 and usage environment information such as a product of the user who has the user terminal 30 is associated with the information stored in the storage unit 500. It is compared with the usage environment information for each product, etc. indicated by the analysis result information. The recommended information generation unit 510 identifies a user who matches the use environment of the product or the like based on the collation result. The recommended information generation unit 510 transmits information indicating products and the like (for example, product name) to the user terminal 30 of a suitable user via a communication network.

[Operation of consignment management device]
An example of the operation of the entrustment management device 50 of this embodiment will be described below. FIG. 3 is a flow chart showing the operation of the consignment management device 50 according to the embodiment of the present invention.

The usage environment information acquisition unit 501 acquires the usage environment information transmitted from the user terminal 30 (step S101).

Next, the consignment information acquisition unit 502 waits for reception of consignment information (request type information and sample data) transmitted from the support agency terminal 10 (step S102). When the request type information and sample data are received (step S102, YES), the consignment information acquisition unit 502 stores the acquired consignment information (request type information and sample data) in the storage unit 500 (step S103).

Next, the selection unit 503 refers to the request type/analysis method information 551 stored in the storage unit 500 in advance, and analyzes the analysis linked to the request type information stored in the storage unit 500 by the consignment information acquisition unit 502 . Identify method information. Further, the selection unit 503 refers to the analysis method/analysis agency information 552 stored in advance in the storage unit 500, and specifies analysis agency information linked to the specified analysis method information (step S104).

Next, the selection unit 503 outputs the sample data stored in the storage unit 500 by the consignment information acquisition unit 502 and the specified analysis method information and analysis organization information to the analysis method transmission unit 504 . The analysis method transmission unit 504 transmits the acquired sample data and analysis method information to the analysis agency terminal 20 of the analysis agency indicated by the analysis agency information (step S105).

Next, the analysis result acquisition unit 505 waits for reception of analysis result information transmitted from the analysis agency terminal 20 (step S106). When analysis result information is received (step S106, YES), the analysis result acquisition unit 505 stores the acquired analysis result information in the storage unit 500 (step S107).

Next, the analysis result transfer unit 506 transmits the analysis result information stored in the storage unit by the analysis result acquisition unit 505 to the manager terminal 40 (step S108).

Next, the evaluation support information acquisition unit 507 waits for reception of evaluation support information transmitted from the manager terminal 40 (step S109). When the evaluation support information is received (step S109, YES), the evaluation support information acquisition unit 507 stores the acquired evaluation support information in the storage unit 500 (step S110).

Next, the evaluation report generation unit 508 generates a predetermined (step S111).

Next, the evaluation report transmission unit 509 transmits information indicating the evaluation report generated by the evaluation report generation unit 508 to the support provider terminal 10 (step S112).

Next, the recommended information generation unit 510 stores the information in which the user terminal 30 stored in the storage unit 500 and the usage environment information of the product of the user having the user terminal 30 are linked, and the storage unit 500 The usage environment information for each product indicated by the stored analysis result information is collated. The recommended information generation unit 510 identifies a product suitable for the product usage environment of the user based on the collation result (step S113).

Next, the recommended information generator 510 transmits compatible product information (for example, product name) indicating the identified product to the user terminal 30 (step S114). Thus, the operation of the entrustment management device 50 shown in the flowchart of FIG. 3 is completed.

As described above, according to the consignment management system 1 of the present embodiment, a support company that manufactures, sells, or manages a product can analyze and evaluate its own product when, for example, advanced analysis is required. Analytical evaluation can be outsourced to an external analytical organization in cases such as when it becomes difficult or when expensive analytical equipment is required. At this time, the supporting company may not know what kind of analysis should be entrusted to what kind of analysis institution to evaluate its own product, for example, because there are not many application cases. However, by using the consignment management system 1 of this embodiment, it is possible to easily select a consignee and an analysis method, and to consign analysis and evaluation.

In addition, when the analytical organization is entrusted with the analysis and evaluation of the product by the supporting company, it can obtain various information such as the problems faced by the business operator, information on the usage of the product, and sample data. . As a result, analytical institutions can use the obtained information not only for analysis and evaluation of the contracted product, but also for academic research. However, analysis organizations can obtain only partial information on actual sites by only accepting analysis evaluations from individual support companies on a one-off basis. Therefore, conventionally, there has been a problem that analytical organizations sometimes cannot proceed with continuous and exhaustive research. On the other hand, by using the consignment management system 1 according to the present embodiment, the analysis organization can easily collect more information on actual sites and continuously and comprehensively proceed with research.

FIG. 6 is a diagram showing an example of rough classification of request types based on request type information in the present invention. As shown in FIG. 6, the request types are broadly classified into, for example, analysis and evaluation related to "methane fermentation", "other biological treatment", "sludge dehydration" or "slime control". Request types classified into methane fermentation are further classified into analytical evaluations related to either "fluidized bed" or "fixed bed". In addition, the request type classified as other biological treatment is roughly divided into analysis and evaluation related to either "dispersion system" or "carrier system".

7 and 8 are diagrams showing an example of necessary data for each request type in the present invention. In the table shown in FIG. 7, data items of necessary data are shown in each row, and request types are shown in each column. Data items of the necessary data include, for example, data items belonging to categories such as "equipment", "water quality information", "gas information", "sludge information", "operating conditions", and "advanced analysis". Further, the request types, which are roughly divided into six types as shown in FIG. 6, are further subdivided into five request types from "A" to "E".

The table shown in FIG. 8 shows the contents of each of the five request types from "A" to "E" shown in FIG. As shown in FIG. 8, "A" is a request for "bacteria flora analysis/evaluation", "B" is a request for "comprehensive gene analysis/potential evaluation", and "C" is a request for "gene expression analysis/evaluation". Request, "D" is a request for "improvement proposal (operation management consulting) based on analysis", and "E" is a request for "customer introduction of sludge/water treatment chemicals based on analysis".

"A", "B", and "C" enable more detailed biological evaluation in this order, but the required technical level and cost increase. Requests "A", "B" and "C" provide the results and their explanations, while requests "D" and "E" further provide business support information based on the results.

In the table shown in FIG. 7, the required data for each request type is indicated by "o", "triangle" or "x". “〇” indicates data essential for analytical evaluation. "Δ" indicates data that are desirable or possibly necessary for analytical evaluation. "X" indicates unnecessary data in analytical evaluation.

Two examples of the entrustment management system 1 according to this embodiment will be described below.

(Example 1)
In Example 1, which will be described below, the subject of the entrusted analysis and evaluation is "water treatment chemicals." Further, in Example 1, the supporter in the above-described embodiment is the "drug sales company", and the analysis institution is the "university/research institution".

FIG. 4 is a block diagram showing the configuration of the consignment management system 1a in Embodiment 1 of the present invention. As shown in FIG. 4, the consignment management system 1a includes a drug sales company terminal 10a, university/research institution terminals 20a-1 to 20a-n, a user terminal 30a, a management company terminal 40a, and a consignment and a management device 50a. In the following description, the university/research institute terminals 20a-1 to 20a-n are simply referred to as "university/research institute terminals 20a" when there is no need to distinguish them.

The drug sales company terminal 10a transmits request type information indicating the type of analysis evaluation that the drug sales company entrusts to the university/research institute to the consignment management device 50a. For example, the request type information is a request for analysis of the effect of applying water treatment chemicals, a request for provision of an improvement plan for water treatment chemicals, or a request for introduction of a user who is compatible with water treatment chemicals. It is information indicating the type of request such as whether or not. The chemical sales company terminal 10a transmits the sample data of the water treatment chemicals for which analysis and evaluation is entrusted to the consignment management device 50a. In addition, the chemical sales company may send the water treatment chemicals for which the analysis and evaluation is entrusted to the entrusted university/research institute through the management company or directly.

The university/research institute terminal 20a acquires the analysis method information indicating the analysis method of the analysis evaluation entrusted by the chemical sales company and the sample data of the water treatment chemicals from the consignment management device 50a. The university/research institute may obtain the water treatment chemicals to be subjected to the entrusted analysis and evaluation through the management company or directly from the consignor's chemical sales company. The university/research institution terminal 20a transmits analysis result information indicating the evaluation results of the analysis and evaluation commissioned by the university/research institution to the consignment management device 50a.

FIG. 5 is a flow chart showing the operation of the consignment management device 50a according to the first embodiment of the present invention.

The consignment management device 50a waits for reception of consignment information (request type information and drug sample data) transmitted from the drug sales company terminal 10a (step S201). When the consignment management device 50a receives the request type information and the drug sample data (step S201, YES), it stores the acquired consignment information (request type information and sample data) (step S202).

Next, the entrustment management device 50a identifies a necessary data group required for analysis and evaluation of the request type indicated by the acquired request type information. The consignment management device 50a detects the presence or absence of necessary data lacking in the acquired drug sample data from the identified necessary data group (step S203). The processing for detecting the presence or absence of this necessary data will be described below with reference to FIGS.

As for FIG. 6, in Example 1, the object of analysis and evaluation to be entrusted is "water treatment chemicals". Here, it is assumed that "slime control" is selected.

As for FIG. 7, since the object of the analysis evaluation entrusted in the first embodiment is "water treatment chemicals", it is selected from "water quality information", "sludge information", and "advanced analysis" related to chemicals among the categories. However, here "water quality information" and "advanced analysis" are selected for "slime control".

As for FIG. 8, since the object of analysis and evaluation entrusted in Example 1 is "water treatment chemicals", among the codes of the request type, "A", "B", "C", and " selected from E.

Specifically, each type of request when a slime control agent is used as a chemical is as follows. "A" is the abundance ratio of microorganisms with known functions before and after the use of drugs, "B" is the abundance ratio of functional genes before and after drug use, and "C" is the expression level of each gene before and after drug use. By doing so, we can suggest the resistance mechanism of biofilm-forming microorganisms to chemicals and the substrate decomposition of sludge.

The consignment management apparatus 50a of the first embodiment prestores, for example, tables shown in FIGS. 7 and 8. FIG. The consignment management device 50a receives the request type information transmitted from the drug sales company terminal 10a. For example, the request type information includes information indicating the request type of "fluidized bed for methane fermentation" and "bacteria flora analysis/evaluation". The consignment management device 50a refers to the table shown in FIG. 8, and specifies that "bacteria flora analysis/evaluation" is "A" in the table shown in FIG. The consignment management device 50a refers to the table shown in FIG. 7 and specifies, as necessary data, data items set to "o" in the request type of "A" of "fluidized bed for methane fermentation". . The necessary data specified in this case are, for example, "temperature" and "ph" in the water quality information category and "gas generation rate" and "methane concentration" in the gas information category, as shown in FIG. .

In this way, the consignment management device 50a can detect whether or not there is any necessary data missing in the acquired drug sample data from among the identified necessary data group.

Returning to the description of the flowchart in FIG. 5 again. Next, if there is missing required data (step S203: YES), the consignment management device 50a determines whether the management company can handle analysis and evaluation according to the missing required data. is determined (step S204). If the management company can handle the analysis and evaluation (step S204: YES), the consignment management device 50a receives analysis result information input by the management company from the management company terminal 40a (step S205). Next, the consignment management device 50a stores the input analysis result information (step S209).

On the other hand, if there is no missing necessary data (step S203, NO), the consignment management device 50a transmits analysis result information (here, acquired necessary data) to the management company terminal 40a (step S210). Further, if the management company cannot handle the analysis evaluation (step S204: NO), the consignment management device 50a refers to the pre-stored request type/analysis method information, and associates it with the request type information. Identify the analytical method information provided. Further, the consignment management device 50a refers to the pre-stored analysis method/analysis institution information, and identifies the analysis institution information linked to the identified analysis method information (step S206).

Next, the consignment management device 50a transmits the acquired sample data and analysis method information to the university/research institution terminal 20a of the university/research institution indicated by the analysis institution information (step S207).

Next, the consignment management device 50a waits for reception of analysis result information transmitted from the university/research institution terminal 20a (step S208). When the consignment management device 50a receives the analysis result information (step S208, YES), it stores the acquired analysis result information (step S209).

Next, the consignment management device 50a transmits the analysis result information to the management company terminal 40a (step S210). Next, the consignment management device 50a waits for reception of evaluation support information transmitted from the management company terminal 40a (step S211). When the entrustment management device 50a receives the evaluation support information (step S211, YES), it stores the acquired evaluation support information (step S212).

Next, based on the obtained request type information, the entrustment management device 50a identifies whether or not the item requires an improvement proposal based on analysis evaluation (step S213). That is, the entrustment management device 50a identifies whether or not the request type includes the request type corresponding to "D" in the table shown in FIG. If the case requires an improvement proposal based on analysis evaluation (step S213: YES), the consignment management device 50a searches for an improvement proposal (step S214).

The search process for the improvement proposal is performed by verifying each item of the estimation mechanism included in the list shown in FIG. 9, for example. FIG. 9 is a diagram showing an example of improvement proposal candidates based on analysis evaluation in the first embodiment of the present invention. FIG. 9(A) is a list of putative inhibitory mechanisms by drugs. FIG. 9B is a list of drug resistance mechanisms. The consignment management device 50a of the first embodiment prestores, for example, the list shown in FIG. The commissioned management device 50a determines the content of the improvement proposal by verifying whether the effect of applying the water treatment chemical is inhibited by, for example, the chemical discharge pump along with the items of the estimation mechanism included in the list. do.

Returning to the description of the flowchart in FIG. 5 again. Next, the entrustment management device 50a identifies whether or not the case requires customer introduction based on the acquired request type information (step S215). That is, the entrustment management device 50a identifies whether or not the request type includes the request type corresponding to "E" in the table shown in FIG. If the case requires customer introduction (step S215, YES), the consignment management device 50a searches for customers who are suitable for the water treatment chemicals to be analyzed and evaluated (step S216).

The search processing for customers who match the water treatment chemicals to be analyzed and evaluated is performed based on the information contained in the table shown in FIG. 10, for example. FIG. 10 is a diagram showing an example of a search method for customers who match the water treatment chemicals to be analyzed and evaluated in Example 1 of the present invention. FIG. 10(A) shows the properties and the like of water treatment chemicals specified by analytical evaluation. On the other hand, FIG. 10B shows the characteristics of the water treatment chemicals required by each customer. The customer here is the user. The consignment management device 50a of the first embodiment prestores, for example, the list shown in FIG. The consignment management device 50a, for example, compares the characteristics shown in FIG. 10A with the characteristics shown in FIG. Identify.

Returning to the description of the flowchart in FIG. 5 again. Next, the consignment management device 50a generates information indicating an evaluation report in a predetermined descriptive format based on the analysis result information and the evaluation support information (step S217). Here, the consignment management device 50a includes information on improvement proposals and customer referrals based on the analysis evaluation retrieved above in the evaluation report, if necessary.

FIG. 11 is a diagram showing an example of an evaluation report generated by the entrustment management device 50a according to the first embodiment of the present invention. As shown in FIG. 11, for example, the evaluation report includes “test No.”, “evaluation target”, “public information”, “non-public information”, “prior data”, “delivery raw data file”, “ Evaluation” and “Recommended Application” information.

Returning to the description of the flowchart in FIG. 5 again. Next, the consignment management device 50a transmits information indicating the generated evaluation report to the drug sales company terminal 10a (step S218). Thus, the operation of the entrustment management device 50a shown in the flowchart of FIG. 5 is completed.

(Example 2)
In Example 2, which will be described below, the target of the entrusted analysis and evaluation is, for example, a "water treatment apparatus" such as a wet methane fermentation apparatus. Further, in Example 2, the supporting company in the above-described embodiment is the "operation management company" of the water treatment equipment, and the analysis institution is the "university/research institution".

FIG. 12 is a block diagram showing the configuration of a consignment management system 1b according to Embodiment 2 of the present invention. As shown in FIG. 12, the consignment management system 1b includes an operation management company terminal 10b, university/research institution terminals 20b-1 to 20b-n, a user terminal 30b, a management company terminal 40b, and a consignment and a management device 50b. In the following description, the university/research institute terminals 20b-1 to 20b-n are simply referred to as "university/research institute terminals 20b" when there is no need to distinguish them.

The operation management company terminal 10b transmits request type information indicating the type of analysis evaluation that the operation management company entrusts to the university/research institute to the consignment management device 50b. For example, the request type information is a request for analysis of the operating state of the water treatment equipment, a request for the provision of an improvement plan for the water treatment equipment, or a request for introduction of a user who can apply microbial sludge. It is information indicating the type of request such as whether or not. The operation management company terminal 10b transmits sample data relating to operation management for which analysis and evaluation is entrusted to the consignment management device 50b. Note that the operation management company may send the samples to the outsourced university/research institute directly or through the management company. The samples referred to here are, for example, raw materials (samples (for example, time series) of each waste), outlet sludge (samples (for example, time series)), and the like.

The university/research institution terminal 20b acquires the analysis method information indicating the analysis method of the analysis evaluation commissioned by the operation management company and the sample data from the consignment management device 50b. The university/research institute may obtain the sample data from the consignor operation management company directly or through the management company. The university/research institution terminal 20b transmits the analysis result information indicating the evaluation result of the analysis evaluation commissioned by the university/research institution to the consignment management device 50b.

The operation of the consignment management apparatus 50b according to the second embodiment of the present invention is basically the same as the operation of the consignment management apparatus 50a according to the first embodiment shown by the flowchart of FIG.

Generation of the evaluation support information by the manager terminal 40b is performed by verifying each item of the problem candidates included in the list shown in FIG. 13, for example. FIG. 13 is a diagram for explaining generation of evaluation support information by the manager terminal 40b in the second embodiment of the present invention. For example, an expert in the management company verifies each item in the problem candidate list shown in FIG. 13, and the verification result is input to the management company terminal 40b as evaluation support information. As shown in FIG. 13, for example, problem candidates include items such as "few methanogens" and "low expression level of methanogenic genes". The manager terminal 40b transmits the input evaluation support information to the consignment management device 50b.

Further, when the request type in FIG. 8 is “D”, the improvement proposal search processing is performed by verifying each item of the presumed factors included in the list shown in FIG. 14, for example. FIG. 14 is a diagram showing an example of improvement proposal candidates based on analysis evaluation in the second embodiment of the present invention. The consignment management device 50b of the second embodiment prestores, for example, the list shown in FIG. The consignment management device 50b determines the content of the improvement proposal by verifying, for example, whether the load can be reduced along the items of the presumed factors included in the list.

Further, when the request type in FIG. 8 is "E", the search processing for customers to whom the water treatment apparatus to be analyzed and evaluated can be applied is performed based on the information contained in the table shown in FIG. 15, for example. will be FIG. 15 is a diagram showing an example of a search method for a customer to whom the water treatment equipment to be analyzed and evaluated in Example 2 of the present invention can be applied. FIG. 15(A) shows the characteristics and the like of the water treatment device specified by the analytical evaluation. On the other hand, FIG. 15B shows the characteristics of the water treatment equipment required by each customer. The customer here is the user. The consignment management device 50b of the second embodiment pre-stores, for example, the list shown in FIG. The consignment management device 50b compares, for example, the characteristics shown in FIG. 15A with the characteristics shown in FIG. identify.

Part or all of the entrustment management device 50 in the above-described embodiment may be realized by a computer. In that case, a program for realizing this function may be recorded in a computer-readable recording medium, and the program recorded in this recording medium may be read into a computer system and executed. It should be noted that the "computer system" referred to here includes the OS and hardware of peripheral devices. The term "computer-readable recording medium" refers to portable media such as flexible disks, magneto-optical disks, ROMs and CD-ROMs, and recording devices such as hard disks built into computer systems. Furthermore, "computer-readable recording medium" means a medium that dynamically retains a program for a short period of time, like a communication line when transmitting a program via a network such as the Internet or a communication line such as a telephone line. It may also include something that retains the program for a certain period of time, such as a volatile memory inside a computer system that serves as a server or client in that case. Further, the program may be for realizing a part of the functions described above, or may be capable of realizing the functions described above in combination with a program already recorded in the computer system. It may be implemented using a programmable logic device such as an FPGA (Field Programmable Gate Array).

Although the embodiment of the present invention has been described in detail with reference to the drawings, the specific configuration is not limited to this embodiment, and design and the like are included within the scope of the gist of the present invention.

REFERENCE SIGNS LIST 1 consignment management system, 10 support provider terminal, 20 analytical institution terminal, 30 user terminal, 40 administrator terminal, 50 consignment management device, 500 storage unit, 501 usage environment information acquisition unit , 502... Consignment information acquisition unit, 503... Selection unit, 504... Analysis method transmission unit, 505... Analysis result acquisition unit, 506... Analysis result transfer unit, 507... Evaluation support information acquisition unit, 508... Evaluation report generation unit, 509 ... evaluation report transmission unit, 510 ... recommendation information generation unit, 511 ... recommendation information transmission unit

Claims (7)

a consignment information acquisition unit that acquires consignment information on consignment analysis work;
a selection unit that selects an analysis method and a consignee analysis agency based on the consignment information;
an analysis method transmission unit that transmits information indicating the analysis method to the computer of the analysis organization selected by the selection unit;
an analysis result acquisition unit that acquires analysis result information from the computer of the analysis institution;
an evaluation report generation unit that generates an evaluation report based on the analysis result information;
an evaluation report transmission unit that transmits the evaluation report to a computer of a consignor company;
A consignment management device comprising: The consignment information includes sample data of the analysis object in the analysis work,
The consignment management apparatus according to claim 1, wherein the analysis method transmission unit transmits the sample data to a computer of the analysis institution. further comprising a storage unit for storing customer information indicating conditions for problem solving for each customer,
The evaluation report generation unit identifies the customer for whom the problem is solved by the analysis target of the analysis work based on the analysis result information and the customer information, and includes information indicating the identified customer. 3. A consignment management device according to claim 1 or 2, which generates an evaluation report. a customer information acquisition unit that acquires the customer information for each customer;
a recommended information transmission unit that transmits recommended information indicating an analysis target of the analysis work to the customer's computer specified by the evaluation report generation unit;
4. The delegation management device of claim 3, further comprising: The outsourcing company is a support company that supports the customer's water treatment business,
The consignment management apparatus according to any one of claims 1 to 4, wherein the analysis target of the analysis work is a water treatment chemical, a water treatment device, or a microbial sample. A consignment management system comprising a consignment management device, a support provider terminal, and at least one analytical institution terminal,
The consignment management device
a consignment information acquisition unit that acquires consignment information about the consigned analysis work from the terminal of the support provider;
a selection unit that selects an analysis method and a consignee analysis agency based on the consignment information;
an analysis method transmission unit that transmits information indicating the analysis method to the analysis institution terminal of the analysis institution selected by the selection unit;
an analysis result acquisition unit that acquires analysis result information from the analysis institution terminal;
an evaluation report generation unit that generates an evaluation report based on the analysis result information;
an evaluation report transmission unit that transmits the evaluation report to the terminal of the support provider;
with
The support provider terminal is
a consignment information transmission unit that transmits the consignment information to the consignment management system;
an evaluation report receiving unit that receives the evaluation report from the consignment management system;
with
The analytical institution terminal is
an analysis method receiving unit that receives information indicating the analysis method from the consignment management system;
an analysis result transmission unit that transmits the analysis result information indicating the result of the analysis work performed based on the analysis method to the consignment management system;
Equipped with a consignment management system. a consignment information obtaining step for obtaining consignment information related to the consignment analysis work;
a selection step of selecting an analysis method and a consignee analysis agency based on the consignment information;
an analysis method transmission step of transmitting information indicating the analysis method to the computer of the analysis organization selected in the selection step;
an analysis result acquisition step of acquiring analysis result information from the computer of the analysis institution;
an evaluation report generation step of generating an evaluation report based on the analysis result information;
an evaluation report transmission step of transmitting the evaluation report to the computer of the consignor company;
entrusted management method.

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