JP2023018222A - Unmanned reception system - Google Patents

Abstract

To provide an unmanned reception system with introduction of an unmanned IT system which can realize an unmanned system as much as possible by using a computer and an optical reading device for reception work in a hospital, clinic or other shops, and in which reception, medical examination, appointment for next examination and payment and the like can be smoothly performed.SOLUTION: An unmanned reception system comprises: a terminal possessed by a plurality of patients or a person to receive the first medical examination who wishes medical examination, a server computer in which a homepage opened by a hospital is provided; a main PC in the hospital; a reader 3 and an instrument 2 for payment connected to the main PC; and a communication line 35 through which the terminal, the server computer and the main PC transmit/receive data. With the access to the homepage of the server computer from the terminal, a medical questionnaire sheet is created by a medical questionnaire sheet creation unit of the server computer, a reservation date of the first medical examination is acquired, and read data storing information about the person to receive the first medical examination is generated by a read data creation unit.SELECTED DRAWING: Figure 1

Description

The present invention relates to an unmanned reception system for hospitals, clinics, or shops requiring reception.

In recent years, there has been growing recognition that efforts to computerize reception work when patients visit hospitals and clinics for medical examinations are extremely important for the future. has not yet progressed.
The reasons for this are the lack of knowledge and awareness of IT and computerization, or the weakening of the government's subsidy system against high costs.

Conventionally, in many reception systems, the person in charge of reception at the counter receives the patient. The medical record was handed over to the doctor in charge, and then the doctor in charge performed the examination.

JP 2019-061685 A

However, in recent years, IT systems aiming at unmanned operation using computers have been rapidly progressing in all industrial fields. The wave of unmanned IT system construction using computers and optical reading devices has spread to hospitals and clinics.

At present, large hospitals and large-scale clinics are adopting IT systems that aim to automate the processes from reception to medical care and even accounting and settlement by using computers. It is only a limited application.
In addition, in small-scale hospitals and clinics, construction of an IT system aiming at unmanned operation using computers has not been realized at all.

In recent years, however, there has been an increasing demand for unmanned IT system construction using computers and optical reading devices for reception work, etc. in hospitals, clinics, and other stores regardless of the scale. It is desired to construct an unmanned IT system that can introduce equipment and reduce costs.

Thus, the present invention has been invented in view of the above-mentioned demands, and can achieve unmanned operation as much as possible by using computers and optical reading devices for reception work in hospitals, clinics, and other stores regardless of the scale. Another object of the present invention is to provide an unmanned reception system by introducing an unmanned IT system that enables smooth reception, medical examination, next appointment, and settlement of accounts.

The present invention
A terminal possessed by a plurality of patients or a first-time patient who wishes to be examined, a computer provided with a homepage established by the hospital, a PC in the hospital, a reader and accounting settlement device connected to the PC, the terminal, a computer, a communication line through which the PC transmits and receives data, and
By accessing the home page of the computer from the terminal, a medical questionnaire is created by the medical questionnaire preparation unit of the computer, the appointment date and time of the first visit is obtained, and the read data storing the information of the first visit is read and created. Produced by the Department,
Based on the read data read from the reader, the PC confirms the match between the patient information in the data and the patient information in the PC in the patient information match confirmation unit, and confirms the date and time read by the reader and the PC. Confirm that the reservation date and time in the patient information in the
characterized by
or,
A terminal possessed by a plurality of patients or a first-time patient who wishes to be examined, a computer provided with a homepage established by the hospital, a PC in the hospital, a reader and accounting settlement device connected to the PC, the terminal, the computer , and a communication line through which the PC transmits and receives data,
By accessing the home page of the computer from the terminal, a medical questionnaire is created by the medical questionnaire creation unit of the computer, the appointment date and time of the first visit is acquired, and the read data storing the information of the first visit is read and created. Produced by the Department,
Based on the read data read from the reader, the PC confirms the match between the patient information in the data and the patient information in the PC at the patient information match confirmation unit, and confirms the date and time read by the reader. Confirm the match with the reservation date and time in the patient information in the PC, and when both confirmations are obtained, the reception is completed,
After the medical examination is completed, the medical record is created by the medical record creation unit of the PC, and the accounting data settled by the accounting calculation unit is sent to the accounting settlement device to enable the accounting settlement. It is configured to warn when it leaves a predetermined area from the payment device,
It is characterized by

According to the present invention, it is possible to achieve as unmanned operation as possible by using computers and optical reading devices for reception work in hospitals, clinics, and other shops, regardless of the scale, and furthermore, the reception, examination, next appointment, In addition, it is possible to provide an unmanned reception system by introducing an unmanned IT system that enables smooth settlement of accounts.

BEST MODE FOR CARRYING OUT THE INVENTION The present invention will be described below based on an embodiment shown in the drawings.
A schematic configuration of the present invention will be described with reference to a configuration explanatory diagram shown in FIG. The present invention comprises terminals 31 such as mobile phones 5, tablets, and personal computers possessed by a plurality of patients or first-time patients who wish to be examined, a server computer 18 provided with a homepage of a hospital or clinic, The main PC 6 provided in the clinic, the reader 3 connected to the main PC 6, the accounting settlement device 2, the terminal 31, the server computer 18, the main PC 6, and in some cases a plurality of subs connected to the main PC 6 The PC 9 has a communication line 35 such as the Internet used for data transmission/reception.

In the present invention, by holding a bar code or QR code (registered trademark) in which predetermined patient information is stored, that is, a data reading member, over the reader 3, reception can be performed even in an unmanned state. can be made, and by holding the QR code issued at the time of reservation over the Internet over the reader 3, reception can be performed in an unattended state.

The data reading member storing predetermined patient information may be a bar code or QR code, but is not limited to the bar code or QR code. Any device can be used as long as the data can be read by a reader or the like.

FIG. 6 shows the entrance of a hospital or clinic according to the invention.
At the entrance of the hospital or clinic, an unmanned reception counter 1 is provided on the left side, and an accounting settlement device 2 for payment is provided on the right side.

In front of the unmanned reception counter 1, there is a sign "Reception", and a reader 3 for reading patient information is mounted on the upper surface thereof. The data stored in the bar code can be read by holding the bar code drawn on 4 above. In addition, below the reader 3 installed on the upper surface of the unmanned reception counter 1, there is a message "Please hold the QR code or the bar code of the consultation ticket over and wait".

The reader 3 is configured to use a predetermined SNS application or the like installed on the mobile phone 5, for example, and read data stored in a QR code acquired by the application or the like. In particular, it is assumed that it will be used when the patient does not bring the patient registration card 4 or when a QR code is issued based on the appointment for the first visit via the communication line 35 such as the Internet as described later. It is what I did.

The data stored in the barcode and QR code is information linked to the electronic medical record information of a specific patient, such as data of a specific patient such as reception reference number, patient's name, date of birth, presence or absence of health insurance card, etc. By reading the patient information linked in the barcode or QR code by the reader 3, the reception reference number of the patient in the main PC 6 that matches the read information, the patient's name, and the date of birth Electronic medical record information with dates is searched. Then, when the electronic medical record information of the corresponding patient in the main PC 6 matches the read information, the patient information match confirmation unit 7 recognizes the matching state (see FIG. 3).

Here, the reader 3 for reading the data of the bar code and QR code is linked with the receiving section 12 of the main PC 6 by wire or wirelessly, and the data read by the reader 3 is acquired by the receiving section 12 of the main PC 3. be.
The data acquired by the receiving section 12 of the main PC 6 is sent to the control section 19 of the main PC 6 .

Here, the control unit 19 of the main PC 6 controls the data acquired by the reader 3 that reads the data of the bar code and QR code, and performs the work as shown in FIG. , Appointment date and time matching unit 11, Guidance notification unit 15, Patient information retrieval display unit 17, QR code creation unit 22, Reception completion unit 25, Sharing completion unit 26, Sharing notification unit 27, Chart input unit 33, Reservation acquisition unit 36 , an accounting calculation unit 29, an accounting settlement unit 38, and other operating means for performing various control operations.

In addition, as shown in FIG. 2, the main PC 6 includes a control unit 19, a receiving unit 12, a transmitting unit 21, a storage unit 8 such as a hard disk or an SSD for storing patient information, a display unit 13 including a display, and the like. It is configured to have an input unit 14 configured by a keyboard or the like.

Here, the control operation of each control means such as the patient information match confirmation unit 7 in the control unit 19 of the main PC 6 will be described.
In the patient information match confirmation unit 7, the specific patient information input from the reader 3, such as the reception reference number, the patient's name, and the date of birth, is stored in the storage unit 8 in the patient information. The information is searched for a match. If there is a match, the specific patient information, that is, the patient's electronic medical record is taken out by the patient information match confirmation unit 7 .

The retrieved specific patient information is then compared with the patient information read from the reader 3 to determine whether the patient information data match. If the patient information is an exact match, then a "match confirmed" signal is emitted. The transmitted "match confirmation" signal is sent to the appointment date and time matching unit 11 . When the "confirmation of match" signal is sent, the appointment date matching unit 11 receives the "confirmation of match" signal, and confirms the matching of the appointment date and time.

In other words, the date and time when the appointment was made at the previous medical examination is written and stored in the patient information, and this date and time match the actual date and time when the bar code of the consultation ticket 4 was read by the reader 3. Appointment date and time collating unit 11 of main PC 6 collates whether or not to do so.

Then, when the dates and times are matched, the appointment date and time matching unit 11 sends a signal of "date and time match" to the guidance notification unit 15. FIG. When the "date and time match" signal is transmitted, the guidance notification unit 15 reproduces a message such as "Please enter the waiting room" via a sound transmitter such as a speaker installed, and the message is displayed at the guidance location. Patients who are Then, the patient with the consultation ticket 4 who is at the guidance place who hears this message enters the waiting room.

The "date and time match" signal is also sent to the patient information fetch display unit 17 provided in the control unit 19 of the main PC 6, and the patient information fetch and display unit 17 receives the "date and time match" signal and outputs the "date and time match" signal. The patient data identified by the "match" signal is retrieved from the patient information storage unit 8 .

Then, the extracted patient information, that is, the patient's electronic medical record information is transmitted from the patient information extraction display section 17 to the plurality of sub PCs 9 connected to the main PC 6 via the transmission section 21 . Therefore, the transmitted patient information, that is, the electronic medical record information is displayed not only on the display section 13 of the main PC 6 but also on the display section of the sub PC 9 .

By the way, in the present invention, as described above, if the patient forgets the patient registration card 4, for example, by holding the QR code installed in the mobile phone 5 or the like over the reader 3, the same operation as in the case of the bar code can be performed. We have already mentioned that it is designed to allow

That is, the data stored in the QR code is information based on a specific patient's electronic medical record information, such as the patient's name, date of birth, and the presence or absence of an insurance card. By reading the patient information, the electronic medical record information of the corresponding patient in the main PC 6 that matches the read information is confirmed by the patient information matching confirmation unit 7 .

Here, the reader 3 for reading the data of the QR code is linked with the receiving section 12 of the main PC 6 by wire or wirelessly, and the data read by the reader 3 is sent to the receiving section 12 of the main PC 3 .

The data received by the receiving section 12 is sent to the patient information match confirmation section 7 provided in the control section 19 of the main PC 6 . Then, in the patient information match confirmation unit 7, the specific patient information from the reader 3 input from the QR code, such as the reception reference number, the patient's name, and the date of birth, is stored in the patient information storage unit 8. A search is made to determine whether or not the information contained in the information matches, and if the information matches, the matching patient information, i.e., the patient's electronic medical record information, is taken out to the patient information match confirmation unit 7.

Then, the "confirm match" signal is sent to the appointment date/time checking section 11 provided in the control section 19 of the main PC 6. FIG. When the appointment date matching unit 11 receives the "confirm match" signal, the appointment date match check operation is performed.

That is, the date and time when the appointment was made for the previous medical examination is stored in the patient information, and whether or not this date and time match the actual date and time when the QR code was read by the reader 3 is determined by the main PC 6 . This is collated by the appointment date and time collating unit 11 of No. When the date and time collation matches, the appointment date and time collation unit 11 sends a signal of "date and time match" to the guidance notification unit 15, and the guidance notification unit 15 turns on a connected sound transmitter such as a speaker. Notify the patient at the guide location via Then, the patient with the consultation ticket 4 who is at the guidance place enters the waiting room.

The "date and time match" signal is also sent to the patient information retrieval display section 17. Upon receiving the "date and time match" signal, the patient information retrieval and display section 17 receives the patient data specified by the "date and time match" signal. is fetched from the patient information storage unit 8 .

Then, the extracted patient information, that is, the patient's electronic medical record information is transmitted from the patient information retrieval display unit 17 through the transmission unit 12 to a plurality of sub-PCs 9 connected to the main PC 6 . Therefore, the transmitted patient information is displayed not only on the display section 13 of the main PC 6 but also on the display section of the sub PC 9 .

Next, a reception method for first-time patients according to the present invention will be described. The reception method for first-time patients is also a major feature of the present invention.
A first-time patient does not have a patient registration card 4 . Also, the questionnaire was not written. Therefore, it is impossible to identify patient data, patient's address and name that should be written in the medical questionnaire. Therefore, it is necessary to issue the patient registration card 4 after clarifying these points.

Here, on the upper surface of the unmanned reception counter 1, a card for first-time patients with a bar code for first-time patients is also placed. First-time patients are required to use this first-time patient card. On the upper surface of the unmanned reception counter 1, it is assumed that a message "To all first-time patients, please hold this card for first-time patients over the reader."

Accordingly, the first-time patient holds the card for first-time patients, on which the bar code for first-time patients is printed, over the reader 3 . Then you will be guided to the waiting room, where you will fill out a medical questionnaire. After completing the medical questionnaire and completing the first visit, a medical examination ticket 4 with a bar code that can be used thereafter is issued.

Instead of the first-visit patient card on which the bar code for the first-visit patient is printed, a contact button for accepting the first-visit visit may be provided so that reception can be contacted by the contact button or the like.

Next, in the present invention, it is configured so that an appointment for the first visit can also be made on the Internet. This is also a major feature of the present invention.
For example, the server computer 18 has a site that serves as the home page of a hospital or clinic. This home page site is controlled and operated by the control unit 19 of the server computer 18 .
However, the server computer 18 and the main PC 6 may be combined so that a home page can be created and managed by the main PC 6 .

Here, the server computer 18 or the control section 19 of the main PC 6 is provided with an Internet reservation reception section 37 described as a reservation column as shown in FIG.
On the terminal 31 side of the patient who has entered the site, by clicking on the reservation field, the first-time patient can fill in a medical questionnaire on the Internet and receive the first-time medical examination. ing.

That is, when the reservation column is clicked, the interview sheet column is displayed first. In the medical questionnaire, there is a column for entering basic patient information such as address and name, a column for specifying the desired date and time for an appointment, a column for entering an e-mail address for reply, and a column for general medical interviews.
By clicking "Send" after filling in each of these entry fields, the interview sheet desired appointment date and time data is sent to the server computer 18 of the predetermined hospital or clinic.

By the way, the operation of filling in the medical questionnaire and the operation of setting desired appointment date and time are performed by the medical questionnaire creation unit 20 and the Internet reservation acquisition unit 28 provided in the control unit 19 of the server computer 18. Desired date and time data is transmitted from the transmission section 21 of the server computer 18 to the main PC 6 .

In the main PC 6 , a QR code for the first-visit patient whose appointment date and time is confirmed is created by the QR code creation unit 22 based on the sent medical questionnaire and data on the desired date and time for the appointment. to the server computer 18.

The first-visit patient QR code transmitted to the server computer 18 is stored in the storage unit 23 that stores the first-visit patient QR code, and the reservation request reception data corresponding to the patient information in the QR code is sent to the storage unit 23 of the server computer 18. The reservation request collation section 24 collates whether or not it is within the range.

When the storage unit 23 is searched for the corresponding reservation request data and return e-mail address, the transmission unit 21 of the server computer 18 sends the first-visit patient QR code to the e-mail address of the first-visit patient who requested the reservation request. is sent from the reservation request mail transmission unit 30 to the terminal 31 of the first-time patient through the transmission unit 21 of the server computer 18. FIG.

The transmitted first-time patient QR code may be printed by the first-time patient, or may be displayed on the screen of the cellular phone 5 and brought with him (see FIG. 3). After that, by holding the QR code for the first-time visitor over the reader 3 at the reception at the reservation date and time, the reception of the first-time visitor who made the reservation using the communication line 35 such as the Internet is completed.

That is, the data stored in the QR code is information based on a specific patient's electronic medical record information, such as the patient's name, date of birth, and the presence or absence of an insurance card. By reading the patient information, the electronic medical record information of the corresponding patient in the main PC 6 that matches the read information is confirmed by the patient information matching confirmation unit 7 .

The data received by the receiving section 12 is sent to the patient information match confirmation section 7 provided in the control section 19 of the main PC 6 . Then, in the patient information match confirmation unit 7, the specific patient information from the reader 3 input from the QR code, such as the reception reference number, the patient's name, and the date of birth, is stored in the patient information storage unit 8. A search is made to determine whether or not the information contained in the information matches, and if the information matches, the matching patient information, i.e., the patient's electronic medical record information, is taken out to the patient information match confirmation unit 7.

Then, the "confirm match" signal is sent to the appointment date/time checking section 11 provided in the control section 19 of the main PC 6. FIG. When the appointment date matching unit 11 receives the "confirm match" signal, the appointment date match check operation is performed.

In other words, the date and time the appointment was made on the Internet is stored in the patient information, and whether or not this date and time match the actual date and time when the QR code was read by the reader 3 is determined by the main PC 6. Appointment date and time collation unit 11 collates the date and time. When the date and time collation matches, the appointment date and time collation unit 11 sends a signal of "date and time match" to the guidance notification unit 15, and the guidance notification unit 15 turns on a connected sound transmitter such as a speaker. Notify the patient at the guide location via Then, the patient at the guidance place enters the waiting room.

The "date and time match" signal is also sent to the patient information fetch display unit 17 as described above, and the patient information fetch and display unit 17 receives the "date and time match" signal. The identified patient data is retrieved from the patient information storage unit 8 .

Then, the extracted patient information, that is, the patient's electronic medical record information is transmitted from the patient information retrieval display unit 17 through the transmission unit 12 to a plurality of sub-PCs 9 connected to the main PC 6 . Therefore, the transmitted patient information is displayed not only on the display section 13 of the main PC 6 but also on the display section of the sub PC 9 . Furthermore, it is also displayed on a large monitor installed in a clinic, for example.

In this way, when the hospital visit information and the patient's electronic medical record are shared among a plurality of staff members and displayed on the large monitor, a sharing completion signal is generated by the sharing completion section 26 of the control section 19 of the main PC 6. The generated sharing completion signal is output to the sharing notification unit 27 of the control unit 19 so as to notify completion of data sharing by sound or the like. Then, the shared notification unit 27 generates a predetermined notification sound to notify a plurality of staff members.
Then, when the notification sound is heard, the patient is guided to the examination room, and the examination in the examination room is started.

When the examination is completed, the patient's electronic medical chart is entered in the examination room using the chart entry section 33 of the control section 19 of the main PC 6 . Subsequently, the next appointment is obtained by the reservation obtaining section 28 provided in the control section 19 of the main PC 6, and the content of the reservation obtained is stored in the patient's electronic chart.

If the patient parks his/her own vehicle in the parking lot, a parking ticket is distributed, and the parking fee is calculated by inserting the parking ticket into the payment machine of the parking lot. you can get the car out.
Also, prescriptions for medicines or medicines based on prescriptions are distributed. In this way, everything from examination to distribution of medicines and the like is completed in the consultation room.

Further, when the medical examination is completed, the accounting information corresponding to the medical examination based on the prepared patient electronic medical chart is calculated by the accounting calculation section 29 in the control section 19 of the main PC 6, and the calculated accounting information data is sent to the accounting billing section 38. is sent to the accounting settlement device 2 linked with the main PC 6.

Then, the patient who has left the room for examination can automatically settle the account by inserting the patient registration card 4 into the account settlement device 2 .
When the patient forgets to settle the account and is about to go home, the device for settlement of accounts 2 can detect the deviation of the patient from the predetermined area by the deviation detection unit 39, and the patient has deviated from the predetermined area. A warning unit 40 such as a buzzer gives a warning, and a reminder unit 41 can prompt. This urging means can also be performed by reproducing a pre-recorded voice together with the buzzer warning sound.

It is an explanatory view explaining a schematic structure of the present invention. FIG. 4 is an explanatory diagram for explaining the configuration of a main PC; FIG. 4 is an explanatory diagram for explaining the configuration of a control unit of the main PC; It is an explanatory view explaining composition of a server computer. 4 is an explanatory diagram for explaining the configuration of a control unit of the server computer; FIG. FIG. 4 is an explanatory diagram for explaining a state of unmanned reception; It is explanatory drawing (1) explaining the apparatus installation state of a reception upper surface. It is explanatory drawing (2) explaining the apparatus installation state of a reception upper surface. It is an explanatory view explaining the composition inside the examination room. It is an explanatory view explaining the composition of the equipment for settlement of accounts.

1 unmanned reception counter 2 accounting settlement device 3 reader 4 examination card 5 mobile phone 6 main PC
7 Patient information matching confirmation unit 8 Storage unit 9 Sub PC
11 Appointment date and time matching unit 12 Receiving unit 13 Display unit 14 Patient information transmitting unit 15 Guidance reporting unit 17 Patient information retrieval display unit 18 Server computer 19 Control unit 20 Questionnaire creating unit 21 Receiving unit 22 QR code creating unit 23 Storage unit 24 Reservation request collation unit 25 Reception completion unit 26 Sharing completion unit 27 Notification unit 28 Reservation acquisition unit 29 Accounting calculation unit 30 Reservation request mail transmission unit 31 Patient terminal 32 Voice output unit 33 Medical record entry unit 34 Account request unit 35 Communication line 36 Reservation acquisition Section 37 Internet Reservation Acceptance Section 38 Billing Section 39 Deviation Detection Section 40 Warning Section 41 Reminder Section

The present invention relates to an unmanned reception system for hospitals, clinics, or shops requiring reception.

In recent years, there has been growing recognition that efforts to computerize reception work when patients visit hospitals and clinics for medical examinations are extremely important for the future. has not yet progressed.
The reasons for this are the lack of knowledge and awareness of IT and computerization, or the weakening of the government's subsidy system against high costs.

Conventionally, in many reception systems, the person in charge of reception at the counter receives the patient. The medical record was handed over to the doctor in charge, and then the doctor in charge performed the examination.

JP 2019-061685 A

However, in recent years, IT systems aiming at unmanned operation using computers have been rapidly progressing in all industrial fields. The wave of unmanned IT system construction using computers and optical reading devices has spread to hospitals and clinics.

At present, large hospitals and large-scale clinics are adopting IT systems that aim to automate the processes from reception to medical care and even accounting and settlement by using computers. It is only a limited application.
In addition, in small-scale hospitals and clinics, construction of an IT system aiming at unmanned operation using computers has not been realized at all.

In recent years, however, there has been an increasing demand for unmanned IT system construction using computers and optical reading devices for reception work, etc. in hospitals, clinics, and other stores regardless of the scale. It is desired to construct an unmanned IT system that can introduce equipment and reduce costs.

Thus, the present invention has been invented in view of the above-mentioned demands, and can achieve unmanned operation as much as possible by using computers and optical reading devices for reception work in hospitals, clinics, and other stores regardless of the scale. Another object of the present invention is to provide an unmanned reception system by introducing an unmanned IT system that enables smooth reception, medical examination, next appointment, and settlement of accounts.

The present invention
A terminal possessed by a plurality of patients or first-time patients who wish to be examined, a computer provided with a homepage established by the hospital, a main PC in the hospital, a reader and accounting and settlement equipment connected to the main PC, A terminal, a computer, a main PC , and in some cases a communication line through which a plurality of sub-PCs connected to the main PC transmit and receive data,
The main PC has a patient information match confirmation unit, an appointment date and time collation unit, a guidance notification unit, a patient information extraction display unit, a QR code generation unit, a chart input unit, an appointment acquisition unit, an accounting operation unit, and a storage unit. configured,
The patient information match confirmation section searches whether or not the patient information input from the reader matches the patient information stored in the storage section of the main PC. A signal is sent to the appointment date and time matching unit,
The appointment date and time collating unit checks whether or not the appointment date and time written and saved in the patient information in the storage unit matches the actual date and time read by the reader. collated by the collating unit,
When the collation matches, the appointment date and time collation unit sends a date and time match signal to the guidance notification unit, and the guidance notification unit to which the date and time match signal is sent reproduces a message via a sound transmitter. A message is notified to the patient at the guidance location, and the patient can enter the room according to the notification, and the reception is completed.
The date and time match signal is also sent to the patient information fetch display unit of the main PC, and the patient information fetch and display unit that receives the date and time match signal fetches the patient data specified by the date and time match signal from the storage unit. is displayed on the display of the main PC and the display of the sub PC,
The computer provided with the home page has an Internet reservation reception section, a medical questionnaire creation section, an Internet reservation acquisition section, a reservation request collation section, and a reservation request mail transmission section,
The appointment for the first visit and the preparation of the medical questionnaire using the Internet are performed by the Internet reservation acquisition unit and the medical questionnaire preparation unit, and the prepared medical questionnaire and desired appointment date and time data are sent to the main PC,
In the main PC, a QR code for first-time patients whose appointment date and time are confirmed is created in the QR code creation unit based on the sent medical questionnaire and desired appointment date and time data, and the created QR code for first-time patients is sent from the main PC to the computer. is,
In the computer, the appointment request collation unit checks whether or not the appointment request reception data and reply mail address corresponding to the patient information of the first-visit patient QR code are in the storage unit of the computer,
When the storage section is searched for corresponding data requesting an appointment and a reply mail address, a first-time visitor QR code is sent from the computer to the terminal of the first-time visitor in response to the mail address of the first-time visitor who requested the reservation request. is,
When the QR code for first-time patients who has been sent is held over the reader at the reservation date and time, the reception of the first-time patient who made a reservation on the Internet is completed.
characterized by
or,
After the medical examination is completed, a medical record is created by the medical record input unit of the main PC, and the accounting data settled by the accounting calculation unit is sent to the accounting settlement device, so that the accounting can be settled.
It is characterized by

According to the present invention, it is possible to achieve as unmanned operation as possible by using computers and optical reading devices for reception work in hospitals, clinics, and other shops, regardless of the scale, and furthermore, the reception, examination, next appointment, In addition, it is possible to provide an unmanned reception system by introducing an unmanned IT system that enables smooth settlement of accounts.

BEST MODE FOR CARRYING OUT THE INVENTION The present invention will be described below based on an embodiment shown in the drawings.
A schematic configuration of the present invention will be described with reference to a configuration explanatory diagram shown in FIG. The present invention comprises terminals 31 such as mobile phones 5, tablets, and personal computers possessed by a plurality of patients or first-time patients who wish to be examined, a server computer 18 provided with a homepage of a hospital or clinic, The main PC 6 provided in the clinic, the reader 3 connected to the main PC 6, the accounting settlement device 2, the terminal 31, the server computer 18, the main PC 6, and in some cases a plurality of subs connected to the main PC 6 The PC 9 has a communication line 35 such as the Internet used for data transmission/reception.

In the present invention, by holding a bar code or QR code (registered trademark) in which predetermined patient information is stored, that is, a data reading member, over the reader 3, reception can be performed even in an unmanned state. can be made, and by holding the QR code issued at the time of reservation over the Internet over the reader 3, reception can be performed in an unattended state.

The data reading member storing predetermined patient information may be a bar code or QR code, but is not limited to the bar code or QR code. Any device can be used as long as the data can be read by a reader or the like.

FIG. 6 shows the entrance of a hospital or clinic according to the invention.
At the entrance of the hospital or clinic, an unmanned reception counter 1 is provided on the left side, and an accounting settlement device 2 for payment is provided on the right side.

In front of the unmanned reception counter 1, there is a sign "Reception", and a reader 3 for reading patient information is mounted on the upper surface thereof. The data stored in the bar code can be read by holding the bar code drawn on 4 above. In addition, below the reader 3 installed on the upper surface of the unmanned reception counter 1, there is a message "Please hold the QR code or the bar code of the consultation ticket over and wait".

The reader 3 is configured to use a predetermined SNS application or the like installed on the mobile phone 5, for example, and read data stored in a QR code acquired by the application or the like. In particular, it is assumed that it will be used when the patient does not bring the patient registration card 4 or when a QR code is issued based on the appointment for the first visit via the communication line 35 such as the Internet as described later. It is what I did.

The data stored in the barcode and QR code is information linked to the electronic medical record information of a specific patient, such as data of a specific patient such as reception reference number, patient's name, date of birth, presence or absence of health insurance card, etc. By reading the patient information linked in the barcode or QR code by the reader 3, the reception reference number of the patient in the main PC 6 that matches the read information, the patient's name, and the date of birth Electronic medical record information with dates is searched. Then, when the electronic medical record information of the corresponding patient in the main PC 6 matches the read information, the patient information match confirmation unit 7 recognizes the matching state (see FIG. 3).

Here, the reader 3 for reading the data of the bar code and QR code is linked with the receiving section 12 of the main PC 6 by wire or wirelessly, and the data read by the reader 3 is acquired by the receiving section 12 of the main PC 3. be.
The data acquired by the receiving section 12 of the main PC 6 is sent to the control section 19 of the main PC 6 .

Here, the control unit 19 of the main PC 6 controls the data acquired by the reader 3 that reads the data of the bar code and QR code, and performs the work as shown in FIG. , Appointment date and time matching unit 11, Guidance notification unit 15, Patient information retrieval display unit 17, QR code creation unit 22, Reception completion unit 25, Sharing completion unit 26, Sharing notification unit 27, Chart input unit 33, Reservation acquisition unit 36 , an accounting calculation unit 29, an accounting settlement unit 38, and other operating means for performing various control operations.

In addition, as shown in FIG. 2, the main PC 6 includes a control unit 19, a receiving unit 12, a transmitting unit 21, a storage unit 8 such as a hard disk or an SSD for storing patient information, a display unit 13 including a display, and the like. It is configured to have an input unit 14 configured by a keyboard or the like.

Here, the control operation of each control means such as the patient information match confirmation unit 7 in the control unit 19 of the main PC 6 will be described.
In the patient information match confirmation unit 7, the specific patient information input from the reader 3, such as the reception reference number, the patient's name, and the date of birth, is stored in the storage unit 8 in the patient information. The information is searched for a match. If there is a match, the specific patient information, that is, the patient's electronic medical record is taken out by the patient information match confirmation unit 7 .

The retrieved specific patient information is then compared with the patient information read from the reader 3 to determine whether the patient information data match. If the patient information is an exact match, then a "match confirmed" signal is emitted. The transmitted "match confirmation" signal is sent to the appointment date and time matching unit 11 . When the "confirmation of match" signal is sent, the appointment date matching unit 11 receives the "confirmation of match" signal, and confirms the matching of the appointment date and time.

In other words, the date and time when the appointment was made at the previous medical examination is written and stored in the patient information, and this date and time match the actual date and time when the bar code of the consultation ticket 4 was read by the reader 3. Appointment date and time collating unit 11 of main PC 6 collates whether or not to do so.

Then, when the dates and times are matched, the appointment date and time matching unit 11 sends a signal of "date and time match" to the guidance notification unit 15. FIG. When the "date and time match" signal is transmitted, the guidance notification unit 15 reproduces a message such as "Please enter the waiting room" via a sound transmitter such as a speaker installed, and the message is displayed at the guidance location. Patients who are Then, the patient with the consultation ticket 4 who is at the guidance place who hears this message enters the waiting room.

The "date and time match" signal is also sent to the patient information fetch display unit 17 provided in the control unit 19 of the main PC 6, and the patient information fetch and display unit 17 receives the "date and time match" signal and outputs the "date and time match" signal. The patient data identified by the "match" signal is retrieved from the patient information storage unit 8 .

Then, the extracted patient information, that is, the patient's electronic medical record information is transmitted from the patient information extraction display section 17 to the plurality of sub PCs 9 connected to the main PC 6 via the transmission section 21 . Therefore, the transmitted patient information, that is, the electronic medical record information is displayed not only on the display section 13 of the main PC 6 but also on the display section of the sub PC 9 .

By the way, in the present invention, as described above, if the patient forgets the patient registration card 4, for example, by holding the QR code installed in the mobile phone 5 or the like over the reader 3, the same operation as in the case of the bar code can be performed. We have already mentioned that it is designed to allow

That is, the data stored in the QR code is information based on a specific patient's electronic medical record information, such as the patient's name, date of birth, and the presence or absence of an insurance card. By reading the patient information, the electronic medical record information of the corresponding patient in the main PC 6 that matches the read information is confirmed by the patient information matching confirmation unit 7 .

Here, the reader 3 for reading the data of the QR code is linked with the receiving section 12 of the main PC 6 by wire or wirelessly, and the data read by the reader 3 is sent to the receiving section 12 of the main PC 3 .

The data received by the receiving section 12 is sent to the patient information match confirmation section 7 provided in the control section 19 of the main PC 6 . Then, in the patient information match confirmation unit 7, the specific patient information from the reader 3 input from the QR code, such as the reception reference number, the patient's name, and the date of birth, is stored in the patient information storage unit 8. A search is made to determine whether or not the information contained in the information matches, and if the information matches, the matching patient information, i.e., the patient's electronic medical record information, is taken out to the patient information match confirmation unit 7.

Then, the "confirm match" signal is sent to the appointment date/time checking section 11 provided in the control section 19 of the main PC 6. FIG. When the appointment date matching unit 11 receives the "confirm match" signal, the appointment date match check operation is performed.

That is, the date and time when the appointment was made for the previous medical examination is stored in the patient information, and whether or not this date and time match the actual date and time when the QR code was read by the reader 3 is determined by the main PC 6 . This is collated by the appointment date and time collating unit 11 of No. When the date and time collation matches, the appointment date and time collation unit 11 sends a signal of "date and time match" to the guidance notification unit 15, and the guidance notification unit 15 turns on a connected sound transmitter such as a speaker. Notify the patient at the guide location via Then, the patient with the consultation ticket 4 who is at the guidance place enters the waiting room.

The "date and time match" signal is also sent to the patient information retrieval display section 17. Upon receiving the "date and time match" signal, the patient information retrieval and display section 17 receives the patient data specified by the "date and time match" signal. is fetched from the patient information storage unit 8 .

Then, the extracted patient information, that is, the patient's electronic medical record information is transmitted from the patient information retrieval display unit 17 through the transmission unit 12 to a plurality of sub-PCs 9 connected to the main PC 6 . Therefore, the transmitted patient information is displayed not only on the display section 13 of the main PC 6 but also on the display section of the sub PC 9 .

Next, a reception method for first-time patients according to the present invention will be described. The reception method for first-time patients is also a major feature of the present invention.
A first-time patient does not have a patient registration card 4 . Also, the questionnaire was not written. Therefore, it is impossible to identify patient data, patient's address and name that should be written in the medical questionnaire. Therefore, it is necessary to issue the patient registration card 4 after clarifying these points.

Here, on the upper surface of the unmanned reception counter 1, a card for first-time patients with a bar code for first-time patients is also placed. First-time patients are required to use this first-time patient card. On the upper surface of the unmanned reception counter 1, it is assumed that a message "To all first-time patients, please hold this card for first-time patients over the reader."

Accordingly, the first-time patient holds the card for first-time patients, on which the bar code for first-time patients is printed, over the reader 3 . Then you will be guided to the waiting room, where you will fill out a medical questionnaire. After completing the medical questionnaire and completing the first visit, a medical examination ticket 4 with a bar code that can be used thereafter is issued.

Instead of the first-visit patient card on which the bar code for the first-visit patient is printed, a contact button for accepting the first-visit visit may be provided so that reception can be contacted by the contact button or the like.

Next, in the present invention, it is configured so that an appointment for the first visit can also be made on the Internet. This is also a major feature of the present invention.
For example, the server computer 18 has a site that serves as the home page of a hospital or clinic. This home page site is controlled and operated by the control unit 19 of the server computer 18 .
However, the server computer 18 and the main PC 6 may be combined so that a home page can be created and managed by the main PC 6 .

Here, the server computer 18 or the control section 19 of the main PC 6 is provided with an Internet reservation reception section 37 described as a reservation column as shown in FIG.
On the terminal 31 side of the patient who has entered the site, by clicking on the reservation field, the first-time patient can fill in a medical questionnaire on the Internet and receive the first-time medical examination. ing.

That is, when the reservation column is clicked, the interview sheet column is displayed first. In the medical questionnaire, there is a column for entering basic patient information such as address and name, a column for specifying the desired date and time for an appointment, a column for entering an e-mail address for reply, and a column for general medical interviews.
By clicking "Send" after filling in each of these entry fields, the interview sheet desired appointment date and time data is sent to the server computer 18 of the predetermined hospital or clinic.

By the way, the operation of filling in the medical questionnaire and the operation of setting desired appointment date and time are performed by the medical questionnaire creation unit 20 and the Internet reservation acquisition unit 28 provided in the control unit 19 of the server computer 18. Desired date and time data is transmitted from the transmission section 21 of the server computer 18 to the main PC 6 .

In the main PC 6 , a QR code for the first-visit patient whose appointment date and time is confirmed is created by the QR code creation unit 22 based on the sent medical questionnaire and data on the desired date and time for the appointment. to the server computer 18.

The first-visit patient QR code transmitted to the server computer 18 is stored in the storage unit 23 that stores the first-visit patient QR code, and the reservation request reception data corresponding to the patient information in the QR code is sent to the storage unit 23 of the server computer 18. The reservation request collation section 24 collates whether or not it is within the range.

When the storage unit 23 is searched for the corresponding reservation request data and return e-mail address, the transmission unit 21 of the server computer 18 sends the first-visit patient QR code to the e-mail address of the first-visit patient who requested the reservation request. is sent from the reservation request mail transmission unit 30 to the terminal 31 of the first-time patient through the transmission unit 21 of the server computer 18. FIG.

The transmitted first-time patient QR code may be printed by the first-time patient, or may be displayed on the screen of the cellular phone 5 and brought with him (see FIG. 3). After that, by holding the QR code for the first-time visitor over the reader 3 at the reception at the reservation date and time, the reception of the first-time visitor who made the reservation using the communication line 35 such as the Internet is completed.

That is, the data stored in the QR code is information based on a specific patient's electronic medical record information, such as the patient's name, date of birth, and the presence or absence of an insurance card. By reading the patient information, the electronic medical record information of the corresponding patient in the main PC 6 that matches the read information is confirmed by the patient information matching confirmation unit 7 .

The data received by the receiving section 12 is sent to the patient information match confirmation section 7 provided in the control section 19 of the main PC 6 . Then, in the patient information match confirmation unit 7, the specific patient information from the reader 3 input from the QR code, such as the reception reference number, the patient's name, and the date of birth, is stored in the patient information storage unit 8. A search is made to determine whether or not the information contained in the information matches, and if the information matches, the matching patient information, i.e., the patient's electronic medical record information, is taken out to the patient information match confirmation unit 7.

Then, the "confirm match" signal is sent to the appointment date/time checking section 11 provided in the control section 19 of the main PC 6. FIG. When the appointment date matching unit 11 receives the "confirm match" signal, the appointment date match check operation is performed.

In other words, the date and time the appointment was made on the Internet is stored in the patient information, and whether or not this date and time match the actual date and time when the QR code was read by the reader 3 is determined by the main PC 6. Appointment date and time collation unit 11 collates the date and time. When the date and time collation matches, the appointment date and time collation unit 11 sends a signal of "date and time match" to the guidance notification unit 15, and the guidance notification unit 15 turns on a connected sound transmitter such as a speaker. Notify the patient at the guide location via Then, the patient at the guidance place enters the waiting room.

The "date and time match" signal is also sent to the patient information fetch display unit 17 as described above, and the patient information fetch and display unit 17 receives the "date and time match" signal. The identified patient data is retrieved from the patient information storage unit 8 .

Then, the extracted patient information, that is, the patient's electronic medical record information is transmitted from the patient information retrieval display unit 17 through the transmission unit 12 to a plurality of sub-PCs 9 connected to the main PC 6 . Therefore, the transmitted patient information is displayed not only on the display section 13 of the main PC 6 but also on the display section of the sub PC 9 . Furthermore, it is also displayed on a large monitor installed in a clinic, for example.

In this way, when the hospital visit information and the patient's electronic medical record are shared among a plurality of staff members and displayed on the large monitor, a sharing completion signal is generated by the sharing completion section 26 of the control section 19 of the main PC 6. The generated sharing completion signal is output to the sharing notification unit 27 of the control unit 19 so as to notify completion of data sharing by sound or the like. Then, the shared notification unit 27 generates a predetermined notification sound to notify a plurality of staff members.
Then, when the notification sound is heard, the patient is guided to the examination room, and the examination in the examination room is started.

When the examination is completed, the patient's electronic medical chart is entered in the examination room using the chart entry section 33 of the control section 19 of the main PC 6 . Subsequently, the next appointment is obtained by the reservation obtaining section 28 provided in the control section 19 of the main PC 6, and the content of the reservation obtained is stored in the patient's electronic chart.

If the patient parks his/her own vehicle in the parking lot, a parking ticket is distributed, and the parking fee is calculated by inserting the parking ticket into the payment machine of the parking lot. you can get the car out.
Also, prescriptions for medicines or medicines based on prescriptions are distributed. In this way, everything from examination to distribution of medicines and the like is completed in the consultation room.

Further, when the medical examination is completed, the accounting information corresponding to the medical examination based on the prepared patient electronic medical chart is calculated by the accounting calculation section 29 in the control section 19 of the main PC 6, and the calculated accounting information data is sent to the accounting billing section 38. is sent to the accounting settlement device 2 linked with the main PC 6.

Then, the patient who has left the room for examination can automatically settle the account by inserting the patient registration card 4 into the account settlement device 2 .
When the patient forgets to settle the account and is about to go home, the device for settlement of accounts 2 can detect the deviation of the patient from the predetermined area by the deviation detection unit 39, and the patient has deviated from the predetermined area. A warning unit 40 such as a buzzer gives a warning, and a reminder unit 41 can prompt. This urging means can also be performed by reproducing a pre-recorded voice together with the buzzer warning sound.

It is an explanatory view explaining a schematic structure of the present invention. FIG. 4 is an explanatory diagram for explaining the configuration of a main PC; FIG. 4 is an explanatory diagram for explaining the configuration of a control unit of the main PC; It is an explanatory view explaining composition of a server computer. 4 is an explanatory diagram for explaining the configuration of a control unit of the server computer; FIG. FIG. 4 is an explanatory diagram for explaining a state of unmanned reception; It is explanatory drawing (1) explaining the apparatus installation state of a reception upper surface. It is explanatory drawing (2) explaining the apparatus installation state of a reception upper surface. It is an explanatory view explaining the composition inside the examination room. It is an explanatory view explaining the composition of the equipment for settlement of accounts.

1 unmanned reception counter 2 accounting settlement device 3 reader 4 examination card 5 mobile phone 6 main PC
7 Patient information matching confirmation unit 8 Storage unit 9 Sub PC
11 Appointment date and time matching unit 12 Receiving unit 13 Display unit 14 Patient information transmitting unit 15 Guidance reporting unit 17 Patient information retrieval display unit 18 Server computer 19 Control unit 20 Questionnaire creating unit 21 Receiving unit 22 QR code creating unit 23 Storage unit 24 Reservation request collation unit 25 Reception completion unit 26 Sharing completion unit 27 Notification unit 28 Reservation acquisition unit 29 Accounting calculation unit 30 Reservation request mail transmission unit 31 Patient terminal 32 Voice output unit 33 Medical record entry unit 34 Account request unit 35 Communication line 36 Reservation acquisition Section 37 Internet Reservation Acceptance Section 38 Billing Section 39 Deviation Detection Section 40 Warning Section 41 Reminder Section

Claims (2)

A terminal possessed by a plurality of patients or a first-time patient who wishes to be examined, a computer provided with a homepage established by the hospital, a PC in the hospital, a reader and accounting settlement device connected to the PC, the terminal, a computer, a communication line through which the PC transmits and receives data, and
By accessing the home page of the computer from the terminal, a medical questionnaire is created by the medical questionnaire preparation unit of the computer, the appointment date and time of the first visit is obtained, and the read data storing the information of the first visit is read and created. Produced by the Department,
Based on the read data read from the reader, the PC confirms the match between the patient information in the data and the patient information in the PC in the patient information match confirmation unit, and confirms the date and time read by the reader and the PC. Confirm that the reservation date and time in the patient information in the
An unmanned reception system characterized by:
A terminal possessed by a plurality of patients or a first-time patient who wishes to be examined, a computer provided with a homepage established by the hospital, a PC in the hospital, a reader and accounting settlement device connected to the PC, the terminal, the computer , and a communication line through which the PC transmits and receives data,
By accessing the home page of the computer from the terminal, a medical questionnaire is created by the medical questionnaire creation unit of the computer, the appointment date and time of the first visit is acquired, and the read data storing the information of the first visit is read and created. Produced by the Department,
Based on the read data read from the reader, the PC confirms the match between the patient information in the data and the patient information in the PC at the patient information match confirmation unit, and confirms the date and time read by the reader. Confirm the match with the reservation date and time in the patient information in the PC, and when both confirmations are obtained, the reception is completed,
After the medical examination is completed, the medical record is created by the medical record creation unit of the PC, and the accounting data settled by the accounting calculation unit is sent to the accounting settlement device to enable the accounting settlement. It is configured to warn when it leaves a predetermined area from the payment device,
An unmanned reception system characterized by:

Images