JP2023009809A - Storage service provision system - Google Patents

Abstract

To provide a storage service provision system which causes a wide variety of services provided by storing an article in a storage device to be easily available.SOLUTION: A storage service provision system is configured to have: a storage device 10 which keeps an article relating to a user in a lock state; a management server 20 which manages information on a storage situation of the storage device 10 and so on; a user terminal 30 which is operated by a user; a manager terminal 40 which is operated by a manager who performs management work of the storage device 10 and the management server 20; a delivery company server 50 which is managed by a delivery company which performs delivery work of the article kept in the storage device 10; a delivery company terminal 60 which is operated by the delivery company; a service business operator server 70 which manages information on a storage service; and a service business operator terminal 80 which is operated by a service business operator.SELECTED DRAWING: Figure 1

Description

The present invention relates to a storage service providing system, and more particularly to a storage service providing system that provides services related to storing articles in storage devices.

In recent years, there has been an increase in nuclear families, an increase in the number of unmarried and late marriages, an increase in singles due to the declining birthrate and aging population, and an increase in the number of dual-income couples.
In recent years, along with the prosperity of e-commerce, it is becoming more common for goods such as purchased products to be delivered to each household. There is an increasing number of cases where the above goods are received, and there is a demand for an environment and facilities that can smoothly receive the above goods.

In order to meet the above-mentioned needs, in recent years, storage devices equipped with multiple storage boxes called so-called delivery lockers or street lockers have been installed in common areas of collective housing such as condominiums, shops, public facilities, etc. It is becoming more and more common.
This storage device temporarily keeps items delivered to the residents of the collective housing by courier, etc., and lockably stores them in the storage box, so that even when the resident is absent. , without requesting redelivery, by taking out the delivery addressed to oneself from the storage device, the delivery can be received smoothly.

Furthermore, in addition to the home delivery service described above, various services using storage devices are provided, such as pick-up and delivery services for cleaning products, product delivery services for stores such as supermarkets, and equipment rental services. .

As one of the conventional technologies in which a storage device as described above temporarily keeps and stores articles and provides services, a delivery and delivery box disclosed in Patent Document 1 is proposed.
The collection/delivery/delivery box disclosed in Patent Document 1 is installed in an apartment building or the like. A user inserts a membership card (magnetic card) into the collection/delivery/delivery box and enters a personal identification number to unlock the box. It is possible to take out the finished product of cleaning inside.

Japanese Patent Laid-Open No. 9-238820

However, in the collection-delivery-delivery box of Patent Document 1, when a resident of an apartment complex uses a wide variety of services provided by different traders using the collection-delivery-delivery box, a box is provided for each trader and service. There was a problem that a key for unlocking had to be prepared and the procedure for using the service was complicated.

SUMMARY OF THE INVENTION It is an object of the present invention to provide a storage service providing system in which a wide variety of services provided by storing articles in a storage device can be easily used. .

In order to achieve such an object, the present invention provides a storage device provided with one or more storage boxes for temporarily storing user's articles, and manages the usage status of storage services provided to the user using the storage device. A storage service providing system having a management server and a user terminal operated by a user, wherein the user terminal transmits reservation application information for applying for a reservation for use of the storage service to the management server, and the management server receives the reservation application. When the information is received from the user terminal, a service use code necessary for using the storage service is transmitted to the user terminal. When the service use code is input, the storage device unlocks the storage box and delivers the article to the user. It is characterized by permitting storage in a storage box.

Further, according to the storage service providing system of the present invention, the storage device generates and displays reservation details screen information showing reservation details of a plurality of storage services, and general-purpose template screen information commonly used for each storage service. and stores reservation template screen information in which one or more display areas are blank, embeds character information in the blank display areas of the reservation template screen information based on information input by a user, and displays the reservation details screen. It is characterized by generating information.

Further, according to the storage service providing system of the present invention, the storage device does not store the reservation details screen information for each storage service individually, and when a new storage service is provided, the reservation details dedicated to the new storage service are stored. It is characterized by not storing additional screen information.

Further, according to the storage service providing system of the present invention, the storage device embeds character information in the display area of the reservation template screen information based on the service use code used to unlock the storage box, and displays the reservation content screen information. is generated and displayed.

Further, according to the storage service providing system of the present invention, the user terminal transmits reservation application information including information for requesting a reservation for a storage box to the management server, and the storage device is connected to the management server via the network. When reservation information including information for applying for reservation of a storage box is received from a management server, the storage box for which the reservation has been applied is locked until a service use code corresponding to the reservation is input.

In addition, according to the storage service providing system of the present invention, the storage device unlocks the storage box after the service use code is entered, and when the article is stored in the storage box, a storage completion message indicating that the storage of the article is completed is displayed. The code is displayed, and the user terminal inputs the displayed warehousing completion code and transmits the entered warehousing completion code to the management server. When used, it is characterized by generating and storing a history of articles being stored in storage boxes.

Further, according to the storage service providing system of the present invention, it further has a delivery company server that can be accessed using a terminal by the delivery company who takes out the items stored in the storage box and delivers them. When reservation application information is received from a terminal, or when an item is stored in a storage box from a storage device, information indicating that there is a reservation for using the storage service, or information indicating that the item has been stored It is characterized by transmitting to a delivery company server.

It should be noted that any combination of the above constituent elements, or the mutual replacement of the constituent elements and expressions of the present invention in methods, devices, systems, computer programs, recording media storing computer programs, etc., are also included in the present invention. It is effective as an aspect of

The present invention provides a storage device having one or more storage boxes for temporarily storing user's articles, a management server for managing usage status of a storage service provided to the user using the storage device, and a user-operated storage device. The user terminal transmits reservation application information for applying for a reservation for use of the storage service to the management server, and the management server receives the reservation application information from the user terminal. Then, the service use code necessary for using the storage service is transmitted to the user terminal, and when the service use code is input, the storage device unlocks the storage box and instructs the user to put the goods in the storage box. Since it is permitted, it becomes possible to easily use a wide variety of services provided by storing articles in the storage device.

BRIEF DESCRIPTION OF THE DRAWINGS It is a figure which shows the whole structure of the storage service provision system in the 1st Embodiment of this invention. BRIEF DESCRIPTION OF THE DRAWINGS It is a perspective view which shows the external appearance of the storage apparatus in the 1st Embodiment of this invention. It is a figure which shows the structure of the storage apparatus in the 1st Embodiment of this invention. Each database stored in the information storage unit of the storage device according to the first embodiment of the present invention is shown. It is a figure which shows an example of a data structure of user DB in the 1st Embodiment of this invention. 4 is a diagram showing an example of a data configuration of a storage box DB according to the first embodiment of the invention; FIG. It is a figure which shows an example of a data structure of delivery company DB in the 1st Embodiment of this invention. It is a figure which shows an example of the data structure of reservation DB in the 1st Embodiment of this invention. It is a figure which shows the structure of the management server in the 1st Embodiment of this invention. It is a figure which shows each database which the information storage part of a management server stores. It is a figure which shows an example of a data structure of service DB in the 1st Embodiment of this invention. It is a figure which shows the structure of the user terminal in the 1st Embodiment of this invention. It is a figure which shows the structure of the administrator terminal in the 1st Embodiment of this invention. It is a figure which shows the structure of the delivery company server in the 1st Embodiment of this invention. It is a figure which shows each database which the information storage part of the delivery company server in the 1st Embodiment of this invention stores. It is a figure which shows the structure of the delivery company terminal in the 1st Embodiment of this invention. It is a figure which shows the structure of the service provider server in the 1st Embodiment of this invention. It is a figure which shows each database which the information storage part of the service provider server in the 1st Embodiment of this invention stores. 1 is a diagram showing the configuration of a service provider terminal according to the first embodiment of the present invention; FIG. 4 is a flow chart showing the flow of service start operation by the storage service providing system according to the first embodiment of the present invention; 4 is a sequence chart showing the flow of an application installation operation for making a reservation for use of a collection service by the collection service providing system according to the first embodiment of the present invention; 4 is a sequence chart showing the flow of user information registration operation by the storage service providing system according to the first embodiment of the present invention; It is a figure which shows an example of the login screen displayed on the user terminal in the 1st Embodiment of this invention. It is a figure which shows an example of the registration screen of user information displayed on the user terminal in the 1st Embodiment of this invention. 4 is a sequence chart showing the flow of service reservation operation by the storage service providing system according to the first embodiment of the present invention; It is a figure which shows an example of the user screen displayed on the user terminal in the 1st Embodiment of this invention. It is a figure which shows an example of the reservation list screen in the 1st Embodiment of this invention. It is a figure which shows an example of the service screen displayed on the user terminal in the 1st Embodiment of this invention. It is a figure which shows an example of the reservation application screen displayed on the user terminal in the 1st Embodiment of this invention. FIG. 10 is a sequence chart showing the flow of operations when "provisional reservation" is made in the service reservation operation by the storage service providing system according to the first embodiment of the present invention; FIG. It is a figure which shows an example of the reservation completion screen displayed on the user terminal in the 1st Embodiment of this invention. 4 is a sequence chart showing the flow of operations when "normal reservation" is made in the service reservation operation by the storage service providing system according to the first embodiment of the present invention; 4 is a sequence chart showing the flow of operations when "normal reservation" is made in the service reservation operation by the storage service providing system according to the first embodiment of the present invention; FIG. 4 is a diagram showing an example of a box designation screen displayed on the user terminal according to the first embodiment of the present invention; FIG. FIG. 4 is a diagram showing an example of screen information of “empty box information” displayed on the user terminal according to the first embodiment of the present invention; 4 is a sequence chart showing the flow of operations by the storage service providing system when a user places an article in the storage device according to the first embodiment of the present invention; It is a figure which shows an example of the "user selection screen" in the 1st Embodiment of this invention. It is a figure which shows an example of the "use selection screen of service" displayed on the storage apparatus in the 1st Embodiment of this invention. It is a figure which shows an example of the "authentication input screen" displayed on the storage apparatus in the 1st Embodiment of this invention. It is a figure which shows an example of the "reservation list" in the 1st Embodiment of this invention. It is a figure which shows an example of "reservation template screen information" in the 1st Embodiment of this invention. It is a figure which shows an example of the "reservation content screen" in the 1st Embodiment of this invention. FIG. 4 is a diagram showing an example of a “box usage screen” displayed on the storage device according to the first embodiment of the present invention; 4 is a sequence chart showing the flow of an article warehousing notification operation by the storage service providing system according to the first embodiment of the present invention; 4 is a sequence chart showing the flow of operations by the storage service providing system when a delivery company collects articles from the storage device in the first embodiment of the present invention; 4 is a sequence chart showing the flow of notification operation by the storage service providing system after taking out an article according to the first embodiment of the present invention; It is a figure which shows the whole structure of the storage service provision system in the 2nd Embodiment of this invention. FIG. 10 is a sequence chart showing the flow of service reservation operation by the storage service providing system according to the second embodiment of the present invention; FIG. FIG. 11 is a sequence chart showing the flow of service reservation operation by the storage service providing system according to the second embodiment of the present invention; FIG. FIG. 11 is a sequence chart showing the flow of operations by the storage service providing system when a user places an article in the storage device according to the second embodiment of the present invention; FIG. FIG. 11 is a sequence chart showing the flow of operations by the storage service providing system when a user places an article in the storage device according to the second embodiment of the present invention; FIG. FIG. 10 is a diagram showing an example of a "warehousing completion code" displayed on the display unit of the storage device in the second embodiment of the present invention;

<First Embodiment>
(Outline of the first embodiment)
A storage service providing system according to the first embodiment of the present invention provides a user such as a resident of an apartment complex with a storage service using a storage device such as a delivery locker.
Storage services are various services provided by storing articles in a storage device.

For example, the storage service includes a service of temporarily storing a delivery addressed to the user in the storage device 10, a service of the user temporarily storing the delivery of the sender in the storage device 10 and requesting a delivery company to deliver it, and a user A service that temporarily stores in the storage device 10 products purchased by a user from a mail-order program or an EC site and is delivered, and a service that temporarily stores in the storage device 10 products sold to customers on an EC site or the like operated by the user himself/herself. a service of temporarily storing the clothes requested by the user for cleaning in the storage device 10 until the cleaning shop comes to pick them up; a service of temporarily storing the user's cleaned clothes delivered by the cleaning shop; storage device 10, a service of temporarily storing an article put up by a user on an auction site in the storage device 10 and then delivering it to a successful bidder, and a service of temporarily storing a successful bid item that a user has made a successful bid on an auction site. 10, and the like.

Here, an example of the storage service will be described.
For example, in the present embodiment, storage services include "cleaning", "collection", and "exhibition" services.

The “cleaning” storage service is a service in which the user requests a delivery company (cleaning company) to clean his or her clothes.
The user reserves the use of the storage service and puts the clothes in the storage box of the storage device.
A delivery company (cleaning company) collects the received clothes, etc., cleans them, and then stores them in a storage box.
The user takes out the cleaned clothes or the like from the storage box.
In this way, the user can use the "cleaning" storage service of requesting cleaning from a delivery company (cleaning company) by depositing cleaning items such as clothes in the storage device.

A storage service of "pickup" is a service of requesting a delivery company to deliver an article to a destination designated by the user.
The user reserves the use of the storage service and stores the article in the storage box of the storage device.
The delivery company collects the goods that have been stored and delivers the goods to the destination designated by the user.
In this way, the user can use the storage service of "collection" of requesting delivery of the goods to a delivery company such as a home delivery company by depositing the goods to be delivered in the storage device.

The "exhibition" storage service is a service in which a delivery company is requested to deliver an article put up by a user in a net auction or other e-commerce.
The user reserves the use of the storage service and puts the article into the storage box of the storage device.
The delivery company collects the goods to be put in storage and delivers the goods to the destination designated by the user.

In the "exhibition" storage service, the delivery company may, in addition to the above-described delivery work, perform the shipping preparation work such as packaging of the exhibition item.
For example, a user receives an exhibit without packing it in a storage box of a storage device, a delivery company takes out the exhibit from the storage box and delivers it to a warehouse or the like, and the delivery company or another company delivers the exhibit. When the purchase of the exhibit is closed, the delivery company delivers the packaged exhibit to the purchaser.

In this way, when a contract is concluded for the purchase of an item put up by the user at an auction, the user deposits the item in the storage device, thereby allowing the user to deliver and ship the item to a delivery company such as a parcel delivery service. You can use the storage service of "exhibition" that asks for business work on behalf of you.

(Configuration of the first embodiment)
[1] Overall Configuration of Storage Service Providing System FIG. 1 is a diagram showing the overall configuration of a storage service providing system according to the first embodiment of the present invention.
As shown in the figure, the storage service providing system is installed on the premises of a building that has a private area where the user lives or uses, and stores items related to the user (such as items that the user enters into the storage device 10 when using the storage service). a storage device 10 for storing items in a locked state; a management server 20 such as a server device for managing information such as the storage status of the storage device 10; a user terminal 30 which is an information processing device operated by a user; An administrator terminal 40, which is an information processing device operated by an administrator who manages the device 10 and the management server 20, and a server device managed by a delivery company that delivers the goods stored in the storage device 10. A delivery company server 50, a delivery company terminal 60 that is an information processing device operated by the delivery company, and a service provider that manages the collection service provided using the storage device 10 manages and stores information about the collection service. and a service provider terminal 80, which is an information processing device operated by the service provider.
In addition, the storage service providing system can communicate with the storage device 10, the management server 20, the user terminal 30, the administrator terminal 40, the delivery company server 50, the delivery company terminal 60, the service company server 70, and the service company terminal 80. and a network 100 such as the Internet or a LAN connected to the Internet.

The building in which the storage device 10 is installed is, for example, an apartment complex, a building, a commercial facility, a public facility, or the like.
The above-mentioned exclusive area is, for example, each dwelling unit in an apartment complex, each work space in an office building, each tenant in a commercial facility, each space in a public facility, or the like.
A user is, for example, a resident of an apartment complex, a worker of an office building, a salesclerk of a commercial facility, a user of a public facility, or the like.

A delivery company is a company that performs delivery work, and employees who actually take charge of delivery work belong to the delivery company.
In addition to delivery companies in a narrow sense, delivery companies are mail-order companies, online supermarkets, dry cleaners, auction site operating companies, auction exhibiting agents, and delivery personnel of various stores and companies. It is not particularly limited as long as it is a substance.

The articles stored in the storage device 10 are, for example, delivery items related to the user delivered by a delivery company.
For example, if the delivery company is a delivery company, the item is a home delivery or postal item addressed to the user, or a home delivery or postal item for which the user is the sender.
If the delivery company is a mail-order company or an Internet supermarket, the goods are goods purchased by the user on a mail-order program or an EC site.
If the delivery company is a cleaning company, it is the clothes requested by the user to be cleaned or the clothes that have been cleaned according to the request.
In the case where the delivery company is an auction site operating company, it is an item put up by the user on the auction site or an item put up by a third party that the user has made a successful bid on the auction site.
In addition, mail-order companies, net supermarkets, laundry shops, and auction site operating companies sometimes outsource the delivery of goods to delivery companies.

Configurations of the storage device 10, the management server 20, the user terminal 30, the administrator terminal 40, the delivery company server 50, the delivery company terminal 60, the service provider server 70, and the service provider terminal 80 will be described in detail below.

[2] Configuration of Storage Apparatus 10 (1) Overview of Storage Apparatus 10 Storage apparatus 10 is a storage apparatus in which articles stored by a user are temporarily deposited until a delivery company takes them out, or an article addressed to a user is taken out by the user. and a plurality of lockable storage boxes.
In the present embodiment, the storage apparatus 10 has a function of transmitting the input information to the management server 20 via the network 100 when the information regarding the storage or retrieval of articles is input.

The storage device 10 may be installed in a collective housing such as an apartment, an office, a store such as a convenience store or a supermarket, a commercial facility, or a public facility such as a station or a hospital. is not limited to
For example, when the storage device 10 is installed in an apartment complex, the user is a resident of the apartment complex, and the delivery company is a courier company that delivers the goods, a cleaning company (the goods are cleaning goods such as clothes). case), or other store traders.

The storage device 10 can deposit and store all sorts of articles in addition to deliveries such as home delivery.
For example, the storage device 10 temporarily stores an article such as an auction item that a user wants to deliver and receives it until a delivery company picks it up for delivery and takes it out.
In addition, the storage device 10 temporarily stores an article such as an auction item that the user wishes to receive for a period of time from when the delivery company delivers it to when the user takes it out.

A user may also use storage device 10 for cleaning service.
The user deposits uncleaned cleaning articles such as his/her own clothes in the storage device 10, the cleaning company collects and cleans the deposited clothes, stores the cleaned cleaning articles in the storage device 10 again, and thereafter. , the user takes out the cleaned cleaning product from the storage device 10 .

The user may also use the storage device 10 for grocery delivery services provided by supermarkets, convenience stores, and the like.
The trader delivers the groceries ordered by the user and deposits them in the storage device 10, after which the user takes out the groceries from the storage device 10.例文帳に追加

The user can also use the storage device 10 for renting equipment or using sharing services.
The storage device 10 stores, for example, a transportation cart, an air pump, a lawnmower, rental equipment such as conference room keys, or a key for a shared car/shared cycle vehicle.
The user takes out the equipment stored in the storage device 10, and after using it, puts it back in and returns it.
As an example of equipment rental, the storage device 10 can also be used for rental car services, as described below.
When the user informs the rental car company of the desire to rent the vehicle, the employee of the rental car company delivers the vehicle to a predetermined parking lot and deposits the key in the storage device 10 for storage.
The user takes out the key of the vehicle from the storage device 10, uses it to use the vehicle, and deposits and stores the key in the storage device 10 again after use.
After that, an employee of the rental car company takes out the key stored in the storage device 10, collects it, and transports it to the business office of the company together with the used vehicle.

As described above, the storage device 10 can provide various services to users.

(2) Overall Configuration of Storage Apparatus 10 FIG. 2 is a perspective view showing the appearance of the storage apparatus 10 according to the first embodiment of the present invention.
Moreover, FIG. 3 is a diagram showing the configuration of the storage device 10 according to the first embodiment of the present invention.
The configuration of the storage device 10 will be described below with reference to these drawings.
As shown in the figure, the storage device 10 communicates with a control unit 11 that controls the entire storage device 10, an information storage unit 12 that stores various information, and a management server 20 via a network 100. a display unit 14 for displaying various information; an operation unit 15 having various keys for inputting information; and a storage unit 16 having a plurality of storage boxes for storing articles. .
Each unit 11 to 16 is connected to an internal bus, through which various information is input/output, and various processes are executed under the control of the control unit 11. FIG.

The storage box of the storage device 10 can be shared by multiple users.
For example, when the storage device 10 is installed in an apartment complex, the storage box of the storage device 10 can be shared by multiple residents living in the same apartment complex. That is, in the storage box of the storage device 10, it is possible to store items to be delivered that a plurality of residents living in the same collective housing desire to be delivered or items to be delivered to the residents.

When an article has already been stored in the storage box of the storage device 10 and the door is closed and locked, only the recipient or the resident (user or delivery company) can unlock the storage box, Others cannot unlock it.
The storage box of the storage device 10 is allowed to store other items only after the stored items are taken out once and the box becomes empty.

(3) Configuration of Control Unit 11 The control unit 11 is a processing unit that controls the entire storage apparatus 10, and includes, for example, an electronic circuit such as a CPU (Central Processing Unit) and an integrated circuit such as an FPGA (Field-Programmable Gate Array). It consists of a circuit.
The control unit 11 reads information from the information storage unit 12 and writes information to the information storage unit 12 .
The control unit 11 controls the operation of storage boxes such as locking/unlocking and opening/closing doors, the operation control of screen display by the display unit 14, the authentication processing when using the storage device 10, the personal information of the user and the delivery company, and the storage boxes. management of the usage status of

(4) Configuration of Information Storage Unit 12 The information storage unit 12 is, for example, a device such as a hard disk, a memory, or a semiconductor device that stores information.
The information storage unit 12 has an area for storing programs to be executed by the control unit 11 and a work area (such as a RAM) that is temporarily used when the control unit 11 executes processing.
The control unit 11 reads the programs stored in the information storage unit 12, develops them in the work area, and executes various processes.
The information storage unit 12 stores each database described later.

FIG. 4 shows each database stored in the information storage unit 12 of the storage device 10 according to the first embodiment of the present invention.
As shown in the figure, the information storage unit 12 includes a user DB 121 that manages resident information about residents, a storage box DB 122 that manages the usage status of a plurality of storage boxes that make up the storage unit 16, and a delivery company's A delivery company DB 123 that manages information and a reservation DB 125 that manages the reservation contents of the storage service reserved by the user are stored.
The data structure of each database 121 to 125 will be described in detail below.

The user DB 121 is a database for managing information on users.
FIG. 5 is a diagram showing an example of the data configuration of the user DB 121 according to the first embodiment of the invention.
In the example shown in the figure, the user DB 121 includes a "user ID", which is identification information for each user, a "user name", a user's "personal information (mail address of the user terminal 30, etc.)" such as an address, a user manages "user authentication information" for unlocking the storage box of the storage device 10 in association with individual IDs ("user IDs") that specify users.

In this embodiment, in addition to the above "user ID" or instead of the "user ID", the room number of the room where the user lives in the collective housing, the room number/tenant number of the office where the user works in the building and so on may be used in each database as user identification information.

The storage box DB 122 is a database for managing the characteristics (attributes) and current usage of each storage box of the storage device 10 .
FIG. 6 is a diagram showing an example of the data structure of the storage box DB 122 according to the first embodiment of the invention.
In the illustrated example, the storage box DB 122 manages "attributes of each storage box" and "usage status of each storage box" in association with "box number" that identifies each storage box.

The "attribute of storage box" is information indicating, for example, the size of the storage box, the position of each storage box in the storage device 10, and whether or not the storage box has a freezing/refrigerating function.

The 'usage status of storage box' manages which of the three statuses of each storage box is 'empty', 'in use', or 'reserved'.
"Empty" indicates a state in which no article is stored in the storage box and entry of new articles is permitted.
"In use" indicates a state in which an item has already been stored in the storage box and entry of the item is prohibited.
"Reserved" indicates that there is no item stored in the storage box at present, but there is a plan to store the item in the future. When it is "reserved", the goods are not stored yet, but the goods are prohibited from being stored.

In this embodiment, as an example, the storage unit 16 is composed of seven storage boxes, each of which is assigned a box number 1-7.
These box numbers 1 to 7 correspond to storage boxes 161 to 167 shown in FIG. 2, respectively.

The delivery company DB 123 is a database for managing information on delivery companies.
FIG. 7 is a diagram showing an example of the data configuration of the delivery company DB 123 according to the first embodiment of the present invention.
In the example shown in the figure, the delivery company DB 123 associates the "delivery company ID" that identifies each delivery person with the "name/name of the person in charge of delivery" and the delivery company unlocks the storage box of the storage device 10. It manages "delivery company authentication information" for locking and company information (e-mail address of delivery company terminal 60, delivery company such as delivery company to which the person in charge of delivery belongs, etc.).
When the delivery person in charge of the delivery company manages his/her own authentication information in the delivery company DB 123, the person in charge can unlock the storage box and store (deposit) or take out (pickup) the items to be delivered. can be done.

The reservation DB 125 is a database that manages information related to reservations for use of storage services that users have applied for.
FIG. 8 is a diagram showing an example of the data configuration of the reservation DB 125 according to the first embodiment of the invention.
The reservation DB 125 manages "reservation information" indicating the content of the reservation for use of the storage service made by the user in association with the "reservation number" unique to each use reservation.
In the example shown in the figure, the reservation DB 125 includes, as "reservation information", "reservation application information", which is various information entered by the user when applying for a reservation to use the storage service, and "stocking deadline information", which indicates the expiration date of the reservation. and "unlocking information" for unlocking the storage box when using the reserved storage service, and "reservation history information" indicating the history of each use reservation are associated with the "reservation number" respectively. management.

The above-mentioned "reservation application information" is various information necessary for using each collection service, and may differ depending on the type of collection service. It includes a “service ID” for specifying a service that the user reserves for use, and “delivery destination information (address, etc.)” indicating the delivery destination of the article that the user plans to store in the storage device 10 .

The above-mentioned "warehouse deadline information" is information indicating the deadline until the user puts his/her article into the storage device 10 when using the storage service.
After the warehousing time limit has passed, the user cannot unlock the storage box of the storage device 10 in order to store the item for the storage service reserved for the reservation number. In this case, the user needs to make a new reservation in order to use the storage service with the same content.

The "unlocking information" is information necessary for storing the user's goods in the storage box when the user uses the storage service. and other graphic information.
When the user inputs the "unlocking information" into the storage device 10, the storage box is unlocked and the article can be stored.
However, after the warehousing deadline of the ``warehousing deadline information'' has passed, the storage box cannot be unlocked even if the user inputs the ``unlocking information''.

The above-mentioned "reservation history information" includes, for each usage reservation, for example, "reservation completion history", "item storage box history", "item removal history from the storage box", and "taken out history". This is information indicating each history, such as the history of delivery of goods received and the history of payment of fees for storage services.
"Reservation history information" includes, in each history, the time corresponding to each history, the box number of the corresponding storage box, the delivery company ID of the person in charge of delivery, the user ID of the user related to the reservation, the contents of the delivery (size, etc.) ).

(5) Configuration of storage unit 16 Storage unit 16 is composed of a plurality of storage boxes.
The storage box is a storage box for temporarily storing items related to the user, and is configured to be lockable and unlockable.
For example, the user can store an item for which collection is requested in a storage box until the person in charge of delivery collects the item.
Even when the user is absent, the person in charge of delivery puts the article addressed to the user in the storage box and locks it, so that the storage section 16 can safely store the article until the user takes it out.

Each storage box is normally locked, and a storage box containing no articles is unlocked when the authentication of the user or delivery company is successful, and is not unlocked when the authentication fails.
On the other hand, the user can unlock the storage box in which the item addressed to him/herself is stored by inputting the unlocking information, but cannot unlock the storage box in which the item addressed to another person is stored.
The delivery company can unlock the storage box containing the item for which delivery is requested by the delivery company by inputting the authentication information.
The structure that realizes the locking and unlocking of the storage box is not particularly limited as long as it is fixed to the storage room so that the door can be opened and closed so as to close the entrance to the storage box.

(6) Configuration of Communication Unit 13 The communication unit 13 is an interface that controls communication with the management server 20 via the network 100, and has a LAN adapter and the like.
The communication unit 13 includes a wireless transmitter/receiver, and may be connected to a LAN, the Internet, or the like via wireless communication, or may be connected via a cable such as a cable.

(7) Configuration of Display Unit 14 and Operation Unit 15 The display unit 14 is a display such as a liquid crystal panel or an organic EL (Electro Luminescence) panel, or a display device such as a lamp using an emitting element such as an LED.
The control unit 11 reads an image from the information storage unit 12 and executes image output processing to generate screen information.
The control unit 11 outputs the generated image information to the display unit 14 .
The display unit 14 displays the input image information on a display or the like.
The control unit 11 can also output a control signal to the display unit 14 to turn on a lamp included in the display unit 14 .

In the example shown in FIG. 2, the display unit 14 is provided inside the main body of the storage device 10, but it may be an external display device that is communicably connected via a wire or wirelessly.
For example, the display unit 14 is a tablet terminal or a display device, is provided outside the main body of the storage device 10, and displays image information input from the control unit 11 via the above-described wired or wireless connection.

The operation unit 15 includes an information input device including various keys, for example, and the information input device cooperates with the display unit 14 to provide a pointing device. The operation unit 15 receives various operations by the resident or the like and outputs a signal indicating the content of the operation to the control unit 11 or the like.
Upon input of the signal indicating the content of the operation, the control unit 11 outputs a control signal to the display unit 14 to cause the display unit 14 to display a screen corresponding to the content of the operation according to the content of the signal.
When receiving the control signal, the display unit 14 performs screen display according to the control signal.
The display unit 14 and the operation unit 15 may be integrally configured to form a touch panel.

The operation unit 15 also includes an information reading device (reader) that reads information from an information recording medium by performing short-range wireless communication such as infrared communication.
When the user or the person in charge of delivery holds the information recording medium (authentication medium) on which the authentication information for unlocking the storage box is recorded over the operation unit 15 (information reading device), for example, brings it closer to within a predetermined distance. , the operation unit 15 reads the authentication information from the information recording medium.
The technique for reading the authentication information by the operation unit 15 is not particularly limited, but for example, a short-range wireless communication system such as Felica (registered trademark), MIFARE (registered trademark), NFC (Near Field Communication), or Bluetooth (registered trademark). Use Further, when code information is printed or provided on the surface of the information recording medium, the operation unit 15 optically reads the code information.
The information recording medium is, for example, a contactless IC card in which authentication information for identifying a user or a delivery company is written, or a portable terminal having similar functions.

[3] Configuration of Management Server 20 The management server 20 is a server device that manages user information, delivery company information, the usage status of the storage device 10, the usage status of the storage service, and the like.
The management server 20 is managed by, for example, a management company of the storage device 10 .

FIG. 9 is a diagram showing the configuration of the management server 20 according to the first embodiment of the invention.
As shown in the figure, the management server 20 includes a control unit 21 configured by a CPU and the like for controlling the entire management server 20, an information storage unit 22 for storing user information and the like, and a storage device 10, user It is composed of a terminal 30, an administrator terminal 40, a delivery company terminal 60, or a service provider server 60, and a communication unit 23 for transmitting and receiving information wirelessly or by wire.
Each unit 21 to 23 is connected to an internal bus, through which various information is input/output, and various processes are executed under the control of the control unit 21 .

The control unit 21 is a processing unit that controls the entire management server 20, and is configured by, for example, an electronic circuit such as a CPU or an integrated circuit such as an FPGA.
The control unit 21 reads information from the information storage unit 22 and writes information to the information storage unit 22 .

The information storage unit 22 is, for example, a device that stores information such as a hard disk, a memory, or a semiconductor device.
The information storage unit 22 has an area for storing programs to be executed by the control unit 21 and a work area (such as RAM) that is temporarily used when the control unit 21 executes processing.
The control unit 21 reads a program stored in the information storage unit 22, develops it in the work area, and executes various processes.

The communication unit 23 is an interface that controls communication with the storage device 10, the user terminal 30, the administrator terminal 40, the delivery company server 50, and the service provider server 70 via the network 100, and has a LAN adapter and the like.
The communication unit 23 includes a wireless transmitter/receiver, and may be connected to a LAN, the Internet, or the like via wireless communication, or may be connected via a cable such as a cable.

FIG. 10 shows each database stored in the information storage unit 22 of the management server 20. As shown in FIG.
As shown in the figure, the information storage unit 22 manages a user DB 221 that manages user information and the like, a storage box DB 222 that manages the usage status of a plurality of storage boxes that make up the storage unit 16, and information on delivery companies. It stores a delivery company DB 223, a service DB 224 for managing information on collection services, and a reservation DB 225 for managing reservation contents of collection services reserved by users.

In this embodiment, unless otherwise specified, the user DB 221, storage box DB 222, delivery company DB 223, and reservation DB 225 are the same as the user DB 121, storage box DB 122, delivery company DB 123, and reservation DB 125 of the storage device 10, respectively. manages the data of the items of

Also, one of the storage device 10 and the management server 20 may be configured to manage part of the information managed in the database of the other.
For example, when the storage service providing system has a plurality of storage devices 10, each storage device 10 manages information about its own device, and the management server 20 comprehensively manages the information of the plurality of storage devices 10. You may do so.

When receiving the “user information” from the user terminal 30 , the management server 20 registers the received “user information” in the user DB 221 .
Further, when receiving the “delivery company information” from the delivery company terminal 60 , the management server 20 registers the received “delivery company information” in the delivery company DB 223 .
The management server 20 may communicate with each of the one or more storage devices 10 at predetermined time intervals to synchronize each database stored in itself with each database of the storage device 10 .

The service DB 224 is a database for managing information on storage services using the storage device 10 .
FIG. 11 is a diagram showing an example of the data configuration of the service DB 224 according to the first embodiment of the invention.
In the illustrated example, the service DB 224 manages the "name of the collection service" and the "contents of the collection service" in association with the "service ID" that identifies each collection service.
The "contents of storage service" is, for example, the name of the service provider that provides each storage service, usage fees and usage conditions of each storage service, and the like.

[4] Configuration of User Terminal 30 The user terminal 30 is a smart phone, mobile phone, tablet terminal, PC, or other terminal used by the user.

The user uses the user terminal 30 to receive a notification from the management server 20 regarding the storage of the delivery item addressed to the user in the storage device 10 or the removal of the delivery item requested by the user from the storage device 10 .
In addition, the user uses the user terminal 30 to communicate with the management server 20, receives and displays information on the delivery items addressed to the user and the delivery items for which the user requested collection, and confirms the contents. be able to.

FIG. 12 is a diagram showing the configuration of the user terminal 30 according to the first embodiment of the invention.
As shown in the figure, the user terminal 30 includes a control unit 31 which is composed of a CPU and the like and controls the overall operation of the user terminal 30, and an information storage unit 32 which stores input information, information received via the network 100, and the like. , a communication unit 33 for transmitting and receiving information via the network 100, a display unit 34 configured by a display and the like for displaying information on a screen, and an operation unit 35 configured by a key, a mouse and the like for inputting information and the like. configured with
Further, the display unit 34 and the operation unit 35 may be integrally configured to form a touch panel.
Each unit 31 to 35 is connected to an internal bus, through which various information and the like are input and output, and various processes are executed under the control of the control unit 31 .

The control unit 31 is a processing unit that controls the entire user terminal 30, and is configured by, for example, an electronic circuit such as a CPU or an integrated circuit such as an FPGA.
The control unit 31 reads information from the information storage unit 32 and writes information to the information storage unit 32 .

The information storage unit 32 is, for example, a device that stores information such as a hard disk, a memory, or a semiconductor device.
The information storage unit 32 has an area for storing programs to be executed by the control unit 31 and a work area (such as RAM) that is temporarily used when the control unit 31 executes processing.
The control unit 31 reads a program stored in the information storage unit 32, develops it in the work area, and executes various processes.

The communication unit 33 is an interface that controls communication with the management server 20 via the network 100, and has a LAN adapter and the like.
The communication unit 33 includes a wireless transmitter/receiver, and may be connected to a LAN, the Internet, or the like via wireless communication, or may be connected via a wire such as a cable.

The display unit 34 is a display device such as a display or a lamp.
The control unit 31 reads an image from the information storage unit 32 and executes image output processing to generate screen information. Further, the control unit 31 performs image output processing on the image information received by the communication unit 33 from the management server 20 to generate screen information.
The control unit 31 outputs the generated image information to the display unit 34 .
The display unit 34 displays the input image information on a display or the like.
The control unit 31 can also output a control signal to the display unit 34 to turn on a lamp such as an LED included in the display unit 34 .
In this embodiment, the display unit 34 displays a "service use code" required to unlock the storage box when the user attempts to use the storage service.
By causing the operation unit 15 of the storage device 10 to read the displayed "service use code", the storage device 10 can be caused to execute the processing for unlocking the storage box.

The operation unit 35 includes an information input device including various keys, for example, and the information input device cooperates with the display unit 34 to provide a pointing device. The operation unit 35 receives various operations by the order receiving side and the like, and outputs a signal indicating the content of the operation to the control unit 31 and the like.
When receiving the signal indicating the content of the operation, the control section 31 outputs a control signal to the display section 34 to display a screen corresponding to the content of the operation to the display section 34 according to the content of the signal.
When receiving the control signal, the display unit 34 performs screen display according to the control signal.

The user terminal 30 can receive and display screen information such as a web page from the management server 20 functioning as a web server.
The user terminal 30 has a function in which the control unit 31 generates and transmits an HTTP request in response to a request from the user, and a function in which an HTTP response (an example of the response) is interpreted and presented to the user.
For example, the information storage unit 32 stores a web browser as an example.
The control unit 31 interprets the HTTP response, generates image data and audio data, displays the data on the display unit 34, and outputs audio from the speaker of the user terminal 30, thereby transmitting the HTTP response to the user side. Present.

[5] Configuration of Administrator Terminal 40 The administrator terminal 40 is a smart phone, mobile phone, tablet terminal, PC, or other terminal used by the administrator.

The administrator communicates with the management server 20 using the administrator terminal 40, receives and displays information such as the usage status of the storage device 10 and the usage status of the storage service, and can confirm the contents. can.
The administrator terminal 40 can receive and display screen information such as a web page from the management server 20 functioning as a web server.

FIG. 13 is a diagram showing the configuration of the administrator terminal 40 according to the first embodiment of the invention.
As shown in the figure, the administrator terminal 40 includes a control section 41 , an information storage section 42 , a communication section 43 , a display section 44 and an operation section 45 .
The units 41 to 45 have the same configuration as the units 31 to 35 having the same names of the user terminal 30, respectively, so detailed description thereof will be omitted.

[6] Configuration of delivery company server 50 The delivery company server 50 is a server device for managing information related to delivery business.
The delivery company server 50 is installed, for example, for each delivery company (organization such as a delivery company), and manages data relating to each installed delivery company. That is, each delivery company server 50 may manage only delivery company data related to its own organization (own delivery company), and may not manage delivery company data related to other organizations (other delivery companies).

FIG. 14 is a diagram showing the configuration of the delivery company server 50 according to the first embodiment of the present invention.
As shown in the figure, the delivery company server 50 includes a control section 51 , an information storage section 52 and a communication section 53 .
Since the units 51 to 53 have the same basic configuration as the units 21 to 23 having the same names of the management server 20, detailed description thereof will be omitted.
However, the information stored in the information storage section 52 and the information stored in the information storage section 32 are different.

FIG. 15 shows each database stored in the information storage unit 52 of the delivery company server 50 .
As shown in the figure, the information storage unit 52 includes a delivery company DB 523 that manages information on delivery companies, a service DB 524 that manages information on collection services, and a reservation DB 525 that manages reservation details of collection services reserved by users. to store
The delivery company DB 523, the service DB 524, and the reservation DB 525 share the data of the delivery company that manages the delivery company server 50 among the data managed in the delivery company DB 223, the service DB 224, and the reservation DB 225 managed by the management server 20. there is

When receiving the “reservation information” from the management server 20 , the delivery company server 50 registers the received “reservation information” in the reservation DB 525 .
The delivery company can use the delivery company terminal 60 to access the delivery company server 50 and browse the "reservation information".

When the delivery company server 50 receives a notification from the management server 20 indicating that the article has been stored in the storage device 10 when the user uses the storage service, the delivery company server 50 transmits the received notification to the delivery company terminal 60 and sends it to the person in charge of delivery. request delivery of the goods.

In addition, after receiving the notification from the management server 20 that the person in charge of delivery who received the notification has taken out the article from the storage device 10, the delivery company server 50 sends the notification to the effect that the person in charge of delivery has taken out the article. to the delivery company terminal 60 of the person in charge of delivery and a colleague of the delivery company to which the person in charge of delivery belongs.
As a result, the delivery company (person in charge of delivery) can easily grasp the delivery status of the articles related to the use of the storage service.

[7] Configuration of delivery company terminal 60 The delivery company terminal 60 is a smart phone, a mobile phone, a tablet terminal, a PC, or other terminal used by the delivery company.

The delivery company terminal 60 receives information about the delivery request from the delivery company server 50, and the delivery company performs delivery work according to the content of the delivery request.
The delivery company terminal 60 can receive and display screen information such as a web page from the management server 20 and the delivery company server 50 functioning as web servers.

FIG. 16 is a diagram showing the configuration of the delivery company terminal 60 according to the first embodiment of the present invention.
As shown in the figure, the delivery company terminal 60 includes a control section 61 , an information storage section 62 , a communication section 63 , a display section 64 and an operation section 65 .
Since the units 61 to 65 have the same configuration as the units 31 to 35 having the same names of the user terminal 30, detailed description thereof will be omitted.

[8] Configuration of Service Provider Server 70 The service provider server 70 is a server device for managing information related to the collection service provided by each service provider.
The service provider server 70 is installed for each service provider, for example, and manages data related to each storage service provided by each installed service provider. That is, each service provider server 70 may manage only data relating to its own organization (own service provider) and not manage data relating to other organizations (other service providers).

FIG. 17 is a diagram showing the configuration of the service provider server 70 according to the first embodiment of the invention.
As shown in the figure, the service provider server 70 includes a control unit 71 configured by a CPU and the like for controlling the entire service provider server 70, an information storage unit 72 for storing information on collection services, etc., and a network 100. , a management server 20, a delivery company terminal 60, or a service provider terminal 70, and a communication unit 73 for transmitting and receiving information wirelessly or by wire.
Each unit 71 to 73 is connected to an internal bus, through which various information is input/output, and various processes are executed under the control of the control unit 71 .

The control unit 71 is a processing unit that controls the entire service provider server 70, and is configured by, for example, an electronic circuit such as a CPU or an integrated circuit such as an FPGA.
The control unit 71 reads information from the information storage unit 72 and writes information to the information storage unit 72 .

The information storage unit 72 is, for example, a device that stores information such as a hard disk, a memory, or a semiconductor device.
The information storage unit 72 has an area for storing programs to be executed by the control unit 71 and a work area (such as a RAM) that is temporarily used when the control unit 71 executes processing.
The control unit 71 reads a program stored in the information storage unit 72, develops it in the work area, and executes various processes.

The communication unit 73 is an interface that controls communication with the storage device 10, the user terminal 30, the administrator terminal 40, the delivery company terminal 60, or the service provider server 70 via the network 100, and has a LAN adapter and the like.
The communication unit 73 includes a wireless transmitter/receiver, and may be connected to a LAN, the Internet, or the like via wireless communication, or may be connected via a cable such as a cable.

Each database stored in the information storage unit 72 of the service provider server 70 is shown in FIG.
As shown in the figure, the information storage unit 72 includes a user DB 721 that manages information (user information) on users who use the collection service provided by the service provider, a service DB 724 that manages information on the collection service, and a user stores a reservation DB 725 that manages the reservation contents of the storage service reserved by .

When receiving the “reservation information” from the management server 20 , the service provider server 70 registers the received “reservation information” in the reservation DB 725 .
The service provider can use the service provider terminal 80 to access the service provider server 70 and view the "reservation information".
As a result, the service provider can easily grasp the usage status of the storage service provided by the service provider.

[9] Configuration of Service Provider Terminal 80 The service provider terminal 80 is a smart phone, mobile phone, tablet terminal, PC, or other terminal used by the service provider.

The service provider terminal 80 receives information on the delivery request from the service provider server 70, and the service provider performs delivery operations in accordance with the details of the delivery request.
The service provider terminal 80 can receive and display screen information such as a web page from the management server 20 functioning as a web server and the service provider server 70 .

FIG. 19 is a diagram showing the configuration of the service provider terminal 80 according to the first embodiment of the present invention.
As shown in the figure, the service provider terminal 80 includes a control section 81 , an information storage section 82 , a communication section 83 , a display section 84 and an operation section 85 .
The units 81 to 85 have the same configuration as the units 31 to 35 having the same names of the user terminal 30, respectively, so detailed description thereof will be omitted.

(Operation of the first embodiment)
[1] Overall Operation In this embodiment, the storage service providing system performs the following three operations.
"1. Service start operation"
"2. Service reservation operation"
"3. Service use operation"

In "1. service start operation", the user makes preparations for starting the storage service using the storage device 10 . As a specific example, the user installs on the user terminal 30 an application for making a reservation for use of the storage service (hereinafter simply referred to as “application”).

In "2. Service Reservation Operation", the user makes a reservation for use of the storage service. As a specific example, the user makes a reservation for warehousing his/her own article in the storage device 10 using the above application.

In "3. Service Utilization Operation", the user uses the storage device 10 to utilize the above-reserved storage service. As a specific example, the user puts his/her own article in the storage box of the storage apparatus 10 reserved for use, and requests delivery of the put-in article.

[2] Service Start Operation (1) Overall Operation of Service Start Operation FIG. 20 is a flow chart showing the flow of the service start operation by the storage service providing system according to the first embodiment of the present invention.
Hereinafter, the description of the operation will proceed along the drawing.

First, the user installs the application on the user terminal 30 (step S11).
Next, the user uses the installed application to register user information including his/her own profile information and the like in the management server 20 (step S12).
With this, the user's operation to start using the service ends.

Hereinafter, the flow of each operation of the application installation operation (S11) and the user information registration operation (S12) will be described in detail.

(2) Application installation operation (S11)
FIG. 21 is a sequence chart showing the flow of the application installation operation (S11) for making a reservation for using the collection service by the collection service providing system according to the first embodiment of the present invention.
The operation (S11) will be described below with reference to the drawing.

First, the user uses the user terminal 30 to request the management server 20 to download the application (step S111).
When the management server 20 receives the application download request from the user terminal 30, the management server 20 downloads the application to the user terminal 30 (step S112).
When the user terminal 30 downloads the application from the management server 20, the user terminal 30 installs the application on itself and makes the application available (step S113).
This completes the application installation operation (S11).

(3) User information registration operation (S12)
FIG. 22 is a sequence chart showing the flow of the user information registration operation (S12) by the storage service providing system according to the first embodiment of the present invention.
The operation (S12) will be described below with reference to the drawing.

As described above, after the application installation operation (S11) ends, the user operates the operation unit 35 of the user terminal 30 to perform the user information registration operation (S12) as follows.

First, the user operates the operation unit 35 to display the login screen on the display unit 34 (step S121).
FIG. 23 is a diagram showing an example of a login screen displayed on the user terminal 30 according to the first embodiment of the invention.
As shown in the figure, the login screen displays a "user ID" and "password" button for login, a "login" execution button, and a "new registration" button. .

When the user operates the operation unit 35 and presses the "new registration" button on the login screen, the control unit 31 of the user terminal 30 causes the display unit 34 to display the user information registration screen (step S122).

FIG. 24 is a diagram showing an example of a user information registration screen displayed on the user terminal 30 according to the first embodiment of the present invention.
As shown in the figure, the user information registration screen is provided with input fields for each item of user information.
The user uses the operation unit 35 to input each item of the user information into the input fields (step S123).
For example, items of user information include the user's name, date of birth, gender, telephone number, login password, e-mail address (login ID), and user authentication information.
The user's authentication information is information for authentication required when the user uses the storage service using the storage device 10 .

When the user presses the "Send" button on the user information registration screen after inputting each item of the user information, the communication unit 33 of the user terminal 30 transmits the input user information to the management server 20 (step S124).

When the communication unit 23 of the management server 20 receives the user information from the user terminal 30, the control unit 21 registers the received user information in the user DB 221 of the information storage unit 22 (step S125).
This completes the user information registration operation (S12).
When using the storage service, the user performs authentication using the registered user information.

In this way, the user installs the application on the user terminal 30 and registers the user information (S12), thereby completing preparations to start using the storage service.

[3] Service Reservation Operation (1) Overall Operation of Service Reservation Operation FIG. 25 is a sequence chart showing the flow of service reservation operation by the storage service providing system according to the first embodiment of the present invention.
Hereinafter, the description of the operation will proceed along the drawing.

First, the user operates the operation unit 35 of the user terminal 30 to display the user screen of the storage service (step S201).

FIG. 26 is a diagram showing an example of a user screen displayed on the user terminal 30 according to the first embodiment of the invention.
The user screen is the main screen when the user uses the storage service.
In the illustrated example, the user screen includes a "notification column 101" for notifying information about the storage device 10, a "reservation list button 102" for displaying a list of storage services reserved by the user, A "storage service button 103" for starting a reservation for use of each possible storage service is displayed.

In the illustrated example, the "notification column 101" displays a notification as to whether or not an article addressed to the user is stocked in the storage device 10. FIG. In addition, in the "notification column 101", the presence or absence of an empty storage box of the storage device 10 is notified.

When the user presses the “reservation list button 102 ”, a list of collection services reserved by the user can be displayed on the screen of the user terminal 30 .
When the "reservation list button 102" is pressed, the communication unit 33 transmits to the management server 20 a request for obtaining a reservation list screen showing a list of storage services reserved at present by the user.
The management server 20 transmits the information of the reservation list screen (reservation list screen information) to the user terminal 30 in response to the acquisition request.
When the communication unit 33 receives the reservation list screen information from the management server 20, the display unit 34 displays the received reservation list screen.

FIG. 27 is a diagram showing an example of a reservation list screen according to the first embodiment of the invention.
In the example of the figure, on the reservation list screen, for each storage service reserved for use, "Type of storage service", "Name of delivery company", "Reservation date and time", "Scheduled to be in stock, in stock or in the past Each item of "the box number of the received storage box" and "reservation status (under reservation, service used, etc.)" is displayed.

One or more "collection service buttons 103" are provided on the user screen for each collection service available to the user.
By pressing the "storage service button 103" of the storage service that the user desires to use, the user can proceed to the usage reservation operation for that storage service.
When the provision of a certain collection service is finished, the corresponding "collection service button 103" is erased from the screen, and it becomes impossible to proceed to the utilization reservation operation of the collection service.
On the other hand, when the provision of a new collection service is started, the corresponding "collection service button 103" is added on the screen, and by pressing the "collection service button 103", the usage reservation operation of the collection service is performed. can be started.
In this way, even when a new storage service is added, the user can prepare a medium for authentication (such as an ID card) dedicated to the storage service, or perform a procedure for using the new storage service (enrollment procedure). The storage service can be easily used without having to pay for it.

In the example shown in the figure, the user can currently reserve the use of three types of storage services: "cleaning", "collection", and "listing". is provided.
When the user presses the "storage service button 103" of the storage service for which the usage reservation is to be made, among the "storage service buttons 103" displayed using the operation unit 35, various information necessary for usage reservation of each storage service is displayed. Display the service screen for input.

On the user screen displayed in step S201, when the user operates the operation unit 35 to reserve the use of the collection service, the user selects the "collection service button 103" for the collection service to be reserved for use. The service button 103” is pressed (step S202).
In this example, it is assumed that the user presses the "collection service button 103" of "exhibition" among the plurality of "collection service buttons 103".
Also, in this example, it is assumed that the storage service for "exhibition" is a service in which a user requests delivery of an exhibited item in an Internet auction.

When the "collection service button 103" of "exhibition" is pressed, the display unit 34 displays a service screen for the auction exhibition service under the control of the control unit 31 (step S203).
The service screen is screen information for inputting each piece of information necessary for using the storage service.

FIG. 28 is a diagram showing an example of a service screen displayed on the user terminal 30 according to the first embodiment of the invention.
The example shown in the figure is a service screen for an auction exhibition service, and on this screen, an input field for "details of article to be exhibited" is provided.
The "item description" includes "item category (clothes, books, etc.),""price of the item desired by the user," and "statement of the item (new or used, whether or not there is damage, etc.). , "image of the item to be exhibited", "size of the item to be exhibited", and the like.
An entry field for linking to the image of the item for sale is provided.

Here, the user operates the operation unit 35 to input each item of the above-mentioned "details of exhibited article" (step S204).

When each item of the above "details of article to be exhibited" is input, the display unit 34 displays a reservation selection screen for requesting a service reservation under the control of the control unit 31 (step S205).

FIG. 29 is a diagram showing an example of a reservation application screen displayed on the user terminal 30 according to the first embodiment of the invention.
In the illustrated example, the reservation application screen is provided with a "reservation button 111" for normal reservation and a "provisional reservation button 112" for provisional reservation.

Here, the 'normal reservation' performed by the 'reservation button 111' includes two reservations, ie, the reservation for use of the storage service and the reservation for use of the storage box of the storage device 10 used for the storage service.
In other words, when the user makes a reservation to use both the storage service and the storage box using the "reservation button 111", the user can store the item until the user later puts the item into the storage box when using the service. Use of the box by others is restricted.
In other words, in this case, the user can reliably store the item in the reserved storage box.

On the other hand, "provisional reservation" performed by "provisional reservation button 112" is to reserve only the use of the storage service without making a reservation for the use of the storage box.
When the user uses the "provisional reservation button 112" to only make a reservation for using the storage service, unlike the "normal reservation", the storage box is not restricted.
Therefore, in the case of making a "provisional reservation", unlike the "normal reservation", when the user tries to store his/her own goods in the storage box when using the storage service, all the storage boxes are It may be in use by a third party other than the user.
For this reason, if the user makes a "provisional reservation", the user may not be able to store the item in the storage box when using the storage service.
On the other hand, with the "provisional reservation", the third party has more opportunities to use the storage box than with the "regular reservation", so the storage box can be used more effectively.

The user uses the operation unit 35 to press either the "reservation button 111" or the "provisional reservation button 112" to apply for a service reservation (step S206).

After that, the storage service providing system performs a storage service usage reservation operation (“normal reservation” or “provisional reservation”) according to the type of button pressed (step S207).
The operation ends with the above.

(2) Service reservation operation when "temporary reservation" is made As described above, in step S207, the collection service providing system selects the collection service when either "normal reservation" or "temporary reservation" is made. use reservation operation.
FIG. 30 is a sequence chart showing the flow of operations when "provisional reservation" is made in the service reservation operation by the storage service providing system according to the first embodiment of the present invention.
The service reservation operation of the storage service providing system when the user presses the "provisional reservation button 112" to make a "provisional reservation" will be described below.

When the user presses the "temporary reservation button 112" and selects "temporary reservation" on the reservation application screen (FIG. 29), the control unit 31 of the user terminal 30 selects "reservation application information". The communication unit 33 transmits the generated reservation application information to the management server 20 (step S2101).

Here, in the reservation application information, a "service ID (in this case, a service ID indicating an 'auction exhibition service')" which is information for identifying each storage service, and the above-inputted "details of the article to be exhibited". and a "user ID" for identifying the user.
This "user ID" is stored in advance in the information storage unit 32, and the control unit 31 extracts the stored "user ID", and based on the extracted "user ID", "reservation application information”.

Further, the reservation application information may include a "storage device ID" which is information for specifying the storage device 10 for which the user uses the service this time.
This "storage device ID" is stored in advance in the information storage unit 32 as one item of user information, and may be extracted by the control unit 31 when generating reservation application information. As one item of "Contents", it may be input by the user.

When the management server 20 receives the reservation application information from the user terminal 30, the control unit 21 issues a unique "reservation number" which is a management number for reservation of use of the storage service. ) is generated (step S2102).

The control unit 21 may uniformly set the warehousing deadline to a certain period (for example, three days from the present) from the present (for example, when the "provisional reservation button 112" is pressed). A different period may be set depending on the registered storage device 10 .
If the user does not store the exhibit item by the storage deadline, the reservation for use is canceled and the user needs to make a reservation for use again.

Next, the control unit 21 generates a "service use code" necessary for the user to unlock the storage box of the storage device 10 when using the storage service (step S2103).

The "service use code" includes, for example, "unlocking information" for unlocking the storage box.
As for the "unlocking information", the control unit 21 may generate a random one-time password (including graphic information, characters, and symbols), or store it in the user DB 221 in association with the user ID. User-specific information may be extracted.

The "service use code" is, for example, graphic information such as a bar code or two-dimensional bar code, or character string or symbol information.
In this embodiment, the control unit 21 generates a "service use code" which is a two-dimensional barcode of a one-time password that can be used only once to unlock the storage box.

The "service use code" may include, in addition to the "unlocking information", the "user ID" of the user and the "service ID" of the reserved storage service.
In this case, the control unit 21 extracts the "user ID" and "service ID" from the "reservation application information".

Next, the control unit 21 registers the "reservation information" in the reservation DB 225 in association with the issued "reservation number" (step S2104).

This "reservation information" includes the following three pieces of information.
・Reservation application information ・Storage deadline information ・Unlocking information

For example, in the 'reservation application information', when the user with 'user ID: 0001' uses the 'auction exhibition service' with 'service ID: 00055', 'item category: clothing' is set to 'price: 1 ,000 yen", and information that the exhibit is scheduled to be put in the storage device 10 with the storage device ID: S0001.
Further, for example, the “warehousing deadline information” includes information indicating that it is necessary to make a warehousing by “warehousing deadline: January 15, 2021”.

Next, under the control of the control unit 21, the communication unit 23 transmits the reservation information to the storage device 10 where the user plans to store the article (step S2105).

When the storage device 10 receives the reservation information from the management server 20, the control unit 11 registers the received reservation information in the reservation DB 125 (step S2106).
That is, the control unit 11 registers, in the reservation DB 125, reservation information indicating how long the state of use reservation is to be maintained in its own device and which storage service is used for use reservation.

Next, the communication unit 13 of the storage device 10 transmits a reservation completion notification to the management server 20 (step S2107).

When the management server 20 receives the reservation completion notification from the storage device 10, the control unit 21 generates "reservation completion screen information" indicating that the reservation is completed based on the "reservation information", and communicates the information. The unit 23 transmits the generated "reservation completion screen information" to the user terminal 30 (step S2108).
The information on this reservation completion screen includes the "service use code" generated in step S2103.

When the user terminal 30 receives the reservation completion screen information from the management server 20, the display unit 34 displays the received reservation completion screen (step S2109).

FIG. 31 is a diagram showing an example of a reservation completion screen displayed on the user terminal 30 according to the first embodiment of the invention.
In the example shown in the figure, the reservation completion screen displays the "reservation number" of the completed reservation, the "stocking deadline" of the exhibit, the "installation position of the storage device 10" to be stocked, and the "service use code 115 (two-dimensional barcode)” is displayed.
The user terminal 30 stores the reservation completion screen in the information storage section 32 .

The user stores the exhibit in the storage box of the storage device 10 by the "stocking deadline" displayed on the reservation completion screen.
If the deadline has passed, the warehousing reservation for the exhibit will be canceled as described above, and it will be necessary to make a reservation for use again.

When using the storage service, the user causes the "service usage code 115" displayed on the reservation completion screen to be displayed on the display unit 34 of the user terminal 30, and stores the displayed "service usage code 115". Authentication can be performed by causing the operation unit 15 of the device 10 to read it.

Next, the management server 20 transmits the reservation information to the delivery company server 50 and the service provider server 70 (step S2110).
However, the reservation information sent here does not include the unlocking information and the service use code.

When receiving the reservation information from the management server 20, the delivery company server 50 registers it in the reservation DB 525 of its own server (step S2111).
The delivery company can browse the reservation information registered in the reservation DB 525 of the delivery company server 50 by accessing the delivery company server 50 using the delivery company terminal 60 .

When receiving the reservation information from the management server 20, the service provider server 70 registers it in the reservation DB 725 of its own server (step S2111).
The service provider can browse the “reservation information” registered in the reservation DB 725 of the service provider server 70 by accessing the service provider server 70 using the service provider terminal 80 .
This completes the usage reservation operation of the storage service when the "provisional reservation" is made.

(3) Collection service use reservation operation when "normal reservation" is made As described above, in step S207, the collection service providing system makes either a "normal reservation" or a "provisional reservation". Reservation operation for use of time storage service is performed.
32 and 33 are sequence charts showing the flow of operations when "normal reservation" is made in the service reservation operation by the storage service providing system according to the first embodiment of the present invention.
The service reservation operation of the storage service providing system when the user presses the "reservation button 111" to make a "normal reservation" will be described below.

When the user presses the reservation button 111 on the reservation application screen (FIG. 29) and selects "normal reservation", the display unit 34 makes a reservation under the control of the control unit 31. A "box designation screen" for designating a storage box is displayed (step S2201).

FIG. 34 is a diagram showing an example of a box designation screen displayed on the user terminal 30 according to the first embodiment of the invention.
In the example shown in the figure, the box specification screen displays a "storage box specification field" for the user to store the auction item. (S, M, L)" and "storage box number" are displayed.

Using the operation unit 35, the user designates the storage box to be reserved in the "storage box designation field" (step S2202).
For example, here, the user selects the size of the storage box according to the size of the exhibit and designates the storage box, or specifies a number (hereinafter referred to as "box number") for specifying the storage box. Enter to specify a specific storage box.
Although not shown in the box designation screen of FIG. 34, the user can designate the type of storage box to be reserved such as "with refrigerating function" or "with freezing function" on the box designation screen. may

Under the control of the control unit 31, the communication unit 33 transmits the "box designation information" indicating the designated storage box and the "user ID" of the user to the management server 20 (step S2203).

When the management server 20 receives the box designation information and the like from the user terminal 30, the control unit 21 generates "empty box information" indicating storage boxes that meet the conditions of the designated storage boxes and can be reserved. (Step S2204).

Specifically, the process of step S2204 is performed as follows.
The control unit 21 refers to the user DB 221 and identifies the storage device 10 used by the user based on the user ID.
The control unit 21 refers to the usage status (availability status) of storage boxes in the specified storage device 10 in the storage device DB 222, and searches for a storage box that meets the conditions specified by the "box specification information".
For example, when the user designates a "storage box size", the control unit 21 extracts a storage box of the designated size and in an empty state.
Also, when the user designates a "storage box number", if the storage box with that number is in an empty state, the storage box is extracted, and if the storage box with that number is not in an empty state, the storage box is extracted. To extract another storage box of the same size as or larger than the storage box.
In particular, if there is no specification of conditions such as size, all the storage boxes of the corresponding storage device 10 are extracted as to whether they are empty or not.
Then, the control unit 21 generates "empty box information" based on the extracted storage box information.
The vacant box information includes, for example, the installation position of the target storage device 10, and the number, size, and position of currently vacant storage boxes that can be reserved.

The communication unit 23 transmits the empty box information to the user terminal 30 (step S2205).

When the user terminal 30 receives the empty box information, the display unit 34 displays the empty box information under the control of the control unit 31 (step S2206).

FIG. 35 is a diagram showing an example of screen information of "empty box information" displayed on the user terminal 30 according to the first embodiment of the present invention.
In the example shown in the figure, "empty box information" includes the "size" and "box number" of empty storage boxes that meet the specified conditions, and a "reservation button" to complete the reservation. is displayed.
In the example of FIG. 35, with respect to the size of each storage box, small storage boxes are displayed in small size, and large storage boxes are displayed in large size. It may be represented by an equal character.

The user confirms the contents such as the "size" of the storage box on the screen, and if the contents are acceptable, operates the operation unit 35 and presses the "reservation button" on the screen (step S2207).
When the "reservation button" is pressed, the control section 31 generates "reservation application information", and the communication section 33 transmits the generated reservation application information to the management server 20 (step S2208).
This "reservation application information" includes a service ID (in this case, a service ID corresponding to "auction exhibition service") that identifies each storage service, and each item of the "details of article" entered above. In addition to the information and the "user ID" for identifying the user stored in advance in the information storage unit 32, "box reservation information" is included.
This "box reservation information" is information to the effect that the user requests reservation of a storage box with the box number of the storage device 10 displayed in the "empty box information". ” and “box number” are included.

When the management server 20 receives the "reservation application information" from the user terminal 30, the control unit 21 issues the "reservation number" and generates the "stocking deadline information" (step S2209).

The control unit 21 may uniformly set the warehousing time limit to a certain period (for example, three days from the present time) from the present time (for example, when the "reservation button 111" is pressed). A different period may be set depending on the storage device 10 being used.
If the user does not store the exhibit item by the storage deadline, the reservation for use is canceled and the user needs to make a reservation for use again.

Next, the control unit 21 generates a "service use code" necessary for the user to unlock the storage box of the storage device 10 when using the storage service (step S2210).

The "service use code" generated in step S2210 is the same as the "service use code" generated in step S2103 in the case of "provisional reservation".

Next, the control unit 21 registers the "reservation information" in the reservation DB 225 in association with the issued "reservation number" (step S2211).

This "reservation information" includes the following three pieces of information.
・Reservation application information ・Storage deadline information ・Unlocking information

For example, in the 'reservation application information', when the user with 'user ID: 0001' uses the 'auction exhibition service' with 'service ID: 00055', 'item category: clothing' is set to 'price: 1 ,000 yen”, and information that the exhibit is scheduled to be put in the storage box with “box number: 3” in the storage device 10 with “storage device ID: S0001”.
Further, for example, the “warehousing deadline information” includes information indicating that it is necessary to make a warehousing by “warehousing deadline: January 15, 2021”.
In other words, in the case of "regular reservation", unlike the case of "provisional reservation", the storage box is further reserved.

Next, under the control of the control unit 21, the communication unit 23 transmits the reservation information to the storage device 10 where the user plans to store the article (step S2212).

When the storage device 10 receives the reservation information from the management server 20, the control unit 11 registers the received reservation information in the reservation DB 125 (step S2213).
That is, the control unit 11 registers in the reservation DB 125 which of the storage boxes of its own device remains reserved for use until when, and which storage box is used for reservation of which storage service.
In addition, the control unit 11 changes the usage status of the storage box to be reserved in the storage box DB 122 from "empty" to "reserved", and the storage box for which use has been reserved cannot be entered by anyone other than the user who made the reservation. Control so as not to unlock until the deadline.
After the warehousing deadline has passed, the warehousing reservation becomes invalid, and users other than the user who made the use reservation can use the storage box.
Subsequent steps S2214 to S2218 are the same as steps S2107 to S2111 in the case of "provisional reservation", so a description thereof will be omitted.
This completes the usage reservation operation of the storage service when the "normal reservation" is made.

[4] Operation of using service (1) Operation when a user puts an article into storage device 10 Store own articles in 10 storage boxes and use the storage service.

FIG. 36 is a sequence chart showing the operation flow of the storage service providing system when a user places an article in the storage device 10 according to the first embodiment of the present invention.
Hereinafter, along with this figure, using an example in which a user puts up an article in an auction and puts it in the storage device 10, a storage service when the user puts up an article in the storage box in the service utilization operation will be described. Operation by the provision system will be described.

First, the user visits the installation location of the storage device 10 displayed on the reservation completion screen (for example, a common area of the housing complex in which the user resides) with the exhibit (article) scheduled to be stored.

A “user selection screen” is displayed on the display unit 14 of the storage device 10 .
The user selection screen is screen information for selecting one's own profile (user or delivery company) when using the storage service.

FIG. 37 is a diagram showing an example of the "user selection screen" according to the first embodiment of the present invention.
In the illustrated example, icons of "user" and "delivery company" are displayed on the user selection screen.
The user (user or delivery company) of the storage device 10 operates the operation unit 15 of the storage device 10 and selects either the "user" icon or the "delivery company" icon according to his or her own profile. .
In this example, the user puts the article into the storage box, so the "user" icon is selected.

When the user selects the "user" icon on the user selection screen, the display unit 14 displays the "service use selection screen" under the control of the control unit 11 (step S301).
The service usage selection screen is screen information for selecting a usage method such as whether to store or take out an article when using the storage service.

FIG. 38 is a diagram showing an example of a "service usage selection screen" displayed on the storage device 10 according to the first embodiment of the present invention.
In the example shown in the figure, the 'service use selection screen' displays buttons 'receiving', 'retrieving', 'registration' and 'other'.
The user operates the operation unit 15 of the storage device 10 and selects either "receiving" or "retrieving" to use the storage service on the service usage selection screen (step S302). ).
In this example, the user will store the exhibit in the storage device 10, so the user presses the "receipt" button.

When the control unit 11 determines that "receipt" is selected to use the storage service on the service use selection screen, the display unit 14, under the control of the control unit 11, inputs the "service use code". is displayed (step S303).

FIG. 39 is a diagram showing an example of the "authentication input screen" displayed on the storage device 10 according to the first embodiment of the present invention.
On the authentication input screen, for example, as shown in this figure, a message such as "Please pass the service use code over the reader" is displayed, prompting the user to enter the "service use code".

The user inputs the "service use code" into the storage device 10 according to the display contents of the "authentication input screen" (step S304).

In the present embodiment, as an example, the user causes the display unit 34 of the user terminal 30 to display a "service use code" and causes an optical reader provided in the operation unit 15 of the storage device 10 to read the code. Enter the "service use code".
In addition, the user may print the "service use code" and have the "service use code" on the printed matter read by an optical reader provided in the operation unit 15 of the storage device 10, or the user terminal The user may manually input the character information corresponding to the "service use code" displayed on the display unit 34 of the storage device 30 by using the buttons and keys of the operation unit 15 of the storage device 10. FIG.

The control unit 11 refers to the user DB 121, analyzes the "unlocking information" included in the "service use code" input, and authenticates the unlocking of the storage box (step S305).
For example, the control unit 11 determines that "authentication is successful" when the "reservation information" associated with the "unlocking information" is registered in the reservation DB 125, and determines "authentication failure" when the "unlocking information" is not registered. ” and judge.

If the control unit 11 determines that the authentication has failed (step S305/No), it ends the operation without permitting the user to use the storage device 10 .

On the other hand, when the control unit 11 determines that the authentication is successful (step S305/Yes), the control unit 11 refers to the reservation DB 125 to refer to the "reservation information" including the "unlocking information" of the "service use code" entered above. Then, it extracts all the information of the collection service currently reserved for use by the user of the "user ID" included in the referred reservation information, and generates a "reservation list" of the user (step S306).
The display unit 14 displays screen information of the generated reservation list (step S307).

FIG. 40 is a diagram showing an example of a "reservation list" according to the first embodiment of the invention.
In the illustrated example, the reservation list displays a list of "reservation numbers" of services reserved by the user. Each "reservation number" is a button.
The user operates the operation unit 15 to specify the "reservation number" of the collection service to be used this time from among the "reservation number" buttons displayed in the reservation list (step S308).

The control unit 11 refers to the reservation DB 125 and determines whether the reservation is a "regular reservation" or a "temporary reservation" in the "reservation information" associated with the designated "reservation number" (step S309).
That is, the control unit 11 determines whether or not the reservation is accompanied by a reservation for using the storage box.
Specifically, when the "reservation information" of the "reservation number" includes the "box reservation information", the control unit 11 determines that it is a "normal reservation", and conversely, when the "reservation information" does not include the "reservation number". will be judged as a "provisional reservation".

If the control unit 11 determines that the reservation for the storage service is the "normal reservation" and that the reservation for the use of the storage box has been made (step S309/Yes), the designated "reservation number" The "reservation information" is extracted from the reservation DB 125, and information of a "reservation details screen" (hereinafter referred to as "reservation details screen information") showing the contents of the extracted "reservation information" is generated (step S310).

Here, a method of generating reservation content screen information will be described.
The information storage unit 12 stores "reservation template screen information", which is common template screen information for reservations of all storage services.
The control unit 11 generates the reservation details screen information by embedding each information in the "reservation template screen information".

FIG. 41 is a diagram showing an example of "reservation template screen information" according to the first embodiment of the present invention.
In the example shown in the figure, the "reservation template screen information" includes "message display area" such as "Please press OK if you agree" and "The storage box with box number ●● will open (the box number is blank)". , a "reservation number display area", a "box number display area", and a "reservation content display area".
The above-mentioned "message display area" is a common display area for all collection service reservations, and is a standard display area that does not depend on the content of the collection service reserved by the user (exceptionally, if the box number in the message is display fluctuates).
On the other hand, the "reservation number display area", "box number display area", and "reservation content display area" are display areas whose display contents change depending on the content of the collection service reserved by the user.

When generating the "reservation content screen information", the control unit 11 embeds the "reservation number" specified by the user from the reservation list in the "reservation number display area".

Further, the control unit 11 extracts the "box number" of the reserved storage box from the "reservation information" associated with the specified "reservation number" in the reservation DB 125, and displays the "box number display area". embed in

Further, the control unit 11 extracts the "reservation details" from the "reservation information" associated with the specified "reservation number" in the reservation DB 125, and embeds them in the "reservation details display area".
The type of this "reservation content" does not indicate the specific contents of the storage service such as "auction", but simply indicates whether the user "stores" the goods in the reserved storage service, or Either "take out" may be embedded.
Two types of character information, "in" and "take out", are stored in advance in the information storage unit 12 of the storage device 10, and the control unit 11 selects "in stock" or "take out" based on the information input in step S302. , extracts the pre-stored character information of either "stock" or "take out" and embeds it in the "reservation content display area" of the "reservation template screen information".

In this way, when the reservation content screen information is created, the control unit 11 of the storage device 10 does not specify the specific contents of the storage service, but whether the item is to be stored or taken out when the storage service is used. Either of the two types of pre-stored character information is simply embedded according to.
Therefore, even if the type of storage service provided by the storage service providing system is changed or increased or decreased, it is not necessary to update the information in the information storage unit 12 of the storage device 10 according to the change. It is possible to greatly reduce the labor and cost spent on maintenance of 10.

As described above, the control unit 11 embeds each information in the "reservation template screen information" to generate the "reservation content screen information".

The display unit 14 displays the generated "reservation details screen" (step S311).

FIG. 42 is a diagram showing an example of the "reservation details screen" according to the first embodiment of the present invention.
In the example of this figure, on the "reservation details screen", "reservation number: 2021010022" of the collection service reserved by the user this time, "box number: 5" and "reservation details: receipt" are displayed. It is

The user confirms the content of the reservation displayed on the "reservation content screen" and, when using the storage service of the content, operates the operation unit 15 of the storage device 10 to decide to use the storage service. (step S312).

When the control unit 11 receives the information indicating that the use of the storage service is to be used, the storage unit 16, under the control of the control unit 11, selects one of the plurality of storage boxes specified by the user. The storage box of the "box number" included in the "reservation information" associated with the "reservation number" is unlocked (step S313).

The user opens the door of the unlocked storage box, puts the article into the storage box, and then closes the door. When the control unit 11 recognizes that the door is closed, the storage unit 16 locks the closed storage box under the control of the control unit 11 (step S314).
At this time, the control unit 11 changes the usage status of the stored storage box in the storage box DB 122 from "reserved" to "stored".
In this way, when the reservation of the storage box for the article has already been completed, the user can easily store the exhibit without selecting the storage box to store it again.

Here, the process returns to step S309.
On the other hand, if the user has made a "provisional reservation" instead of a "normal reservation" and has not yet reserved a storage box, it is necessary to decide again which storage box to stock.

If the control unit 11 determines that the reservation is a "temporary reservation" and that the storage box has not been reserved (step S309/No), it refers to the storage box DB 122 to check the usage status of each storage box. Then, information of a "box usage status screen" indicating the usage status of each detected storage box is generated (step S321).
The display unit 14 displays the generated "box usage screen" (step S322).

FIG. 43 is a diagram showing an example of the "box usage status screen" displayed on the storage device 10 according to the first embodiment of the present invention.
In the example shown in the figure, the hatched storage boxes are vacant and the user can store items, while the other storage boxes are currently in use or reserved, and the user cannot store items. can't
The display area of each storage box on the screen is a button for specifying the storage box.
Size information of each storage box may be displayed in the display area of each storage box.
Further, if there is no empty storage box, a message to that effect may be displayed on the screen, and the operation may be terminated.

The user confirms the "box usage status screen" and operates the operation unit 15 to designate the storage box to be stored from the empty storage boxes on the screen (step S323).

Upon receiving the specification of the storage box, the control unit 11 detects the "box number" of the specified storage box, extracts the "reservation information" of the specified "reservation number" from the reservation DB 125, "Reservation content screen information" showing the contents of the "box number" and "reservation information" is generated (step S324).
The method of generating this reservation content screen information is the same as that described in step S310 above, and will be omitted.
However, as for the "box number display area", the control unit 11 embeds the "box number" specified in the "box usage status screen" in the "box number display area".

Subsequent processing is the same as steps S311 to S314.

In this way, even if the user has not made a reservation to store an article in the storage box, the user can store the article if there is an empty storage box.
The operation ends here.

When the user uses the auction exhibition service, the user may store the article in the storage device 10 in a state in which preparations for exhibition, such as packing, are completed by the user himself/herself, or the user may ask the auction exhibition agent to provide the article. Then, the user may store the exhibited article in the storage device 10 as it is without packing or the like by himself/herself.
In the latter case, the auction exhibiting agent takes out the exhibit from the storage device 10, prepares for exhibiting such as packing, and either delivers the exhibit by itself or requests the delivery to a delivery company.

If the service use code input in step S304 and the unlocking information included therein correspond to a specific one-time reservation, the storage device 10 directly displays the reservation list without displaying the reservation list. Only reservation information relating to one-time reservation specified by the use code and unlocking information may be displayed.

In step S310, when generating the "reservation details screen information", the control unit 11 of the storage device 10 embeds the "reservation number" specified by the user from the reservation list into the "reservation number display area", The "reservation information" associated with the "reservation number" was extracted from the DB 125 and embedded in each display area of the "reservation template screen information". You may make it embed in each said display area.

(2) Notification Operation When User Receives Goods As described above, when the user puts an exhibit (article) into the storage box of the storage device 10, the storage device 10 notifies the delivery company that the exhibit has been put into storage. and notify the service provider.

FIG. 44 is a sequence chart showing the flow of an article warehousing notification operation by the storage service providing system according to the first embodiment of the present invention.
In the following, according to this figure, when the user, after placing the exhibit in the storage box of the storage device 10, notifies the delivery company and the service provider of the storage, and requests the delivery company to collect the exhibit. The operation of the storage service providing system will be described.

First, the control unit 11 generates history information indicating that the article has been stored in the storage box of the storage device 10, and records it in the reservation DB 125 by adding it to the "reservation information" of the corresponding "reservation number" ( step S331).
The "history information" recorded here includes, for example, the corresponding "reservation number", the "box number" of the stored storage box, and the "time of delivery (time when the door was closed after the goods were delivered/time of use)". and are included.

Next, the communication unit 13 transmits the "history information" to the management server 20 under the control of the control unit 11 (step S332).

When the management server 20 receives the "history information" from the storage device 10, the control unit 21 associates the "history information" with the "reservation number" included in the "history information" in the reservation DB 225. It is added to the "reservation information" and recorded (step S333).

Next, the communication unit 23 of the management server 20 transmits the above "history information" to the delivery company server 50 and the service company server 70, and informs the delivery company side and the service company side that "the user is related to the storage service. It is notified that the article has been stored in the storage device 10" (step S334).

When receiving the "history information" from the management server 20, the delivery company server 50 adds and records it to the corresponding "reservation information" in the reservation DB 525 of its own server (step S335).
The delivery company accesses the delivery company server 50 using the delivery company terminal 60, browses the "history information" of the "reservation information", confirms the receipt of the goods, and then confirms the installation location of the storage device 10. to collect and deliver goods.

When the service provider server 70 receives the "history information" from the management server 20, it adds and records it to the corresponding "reservation information" in the reservation DB 725 of its own server (step S335).
The service provider accesses the service provider server 70 using the service provider terminal 80, browses the "history information" of the "reservation information", and uses the storage service provided by itself (the company). Grasp.
In the present embodiment, the service provider can grasp that the user's exhibit has been stored in the storage device 10 in the auction exhibit service.
The operation ends here.

In this way, when the user puts an article into the storage box of the storage device 10 when using the storage service, the storage service providing system notifies the delivery company side and the service provider side of the fact that the item has been put into the storage box. , can support the smooth progress of storage services.

(3) Operation when the delivery company collects the goods As described above, the delivery company accesses the delivery company server 50 using the delivery company terminal 60 and causes the display unit 64 to display "reservation information".
The delivery company confirms the contents of the "reservation information" displayed on the delivery company terminal 60, collects the exhibited items that the user has stocked, and provides the storage service.

FIG. 45 is a sequence chart showing the operation flow of the storage service providing system when the delivery company collects the articles from the storage device 10 in the first embodiment of the present invention.
Hereinafter, the operation of the storage service providing system will be described using an example in which a delivery company collects from the storage device 10 articles such as exhibited articles that have been stored by the user, along the diagram.

The delivery company confirms the installation location of the storage device 10 and the box number of the storage box included in the "reservation information" displayed on the delivery company terminal 60, and visits the installation location of the storage device 10 concerned.

Next, the delivery company operates the operation unit 15 of the storage device 10 to select the "delivery Select the Merchant icon.

When the delivery company selects the "delivery company" icon on the user selection screen, the display unit 14 displays the "service use selection screen" shown in FIG. 38 (step S401).

The delivery company operates the operation unit 15 of the storage device 10 to select either "receiving" or "retrieving" on the "selection screen for using service" (step S402).
In the present embodiment, the delivery company takes out the item (auction item) from the storage device 10, so the "take out" button is pressed.

When the control unit 11 determines that "take out" has been selected on the "service use selection screen", the display unit 14 displays the "authentication input screen" prompting the input of the "authentication information of the delivery company" (step S403). ).

On the "authentication input screen", for example, a message such as "Please hold the authentication medium over the reader" is displayed, prompting the user to enter "authentication information of the delivery company".

The delivery company inputs the "delivery company ID" and "delivery company authentication information" into the storage device 10 according to the displayed contents of the authentication input screen (step S404).

In this embodiment, as an example, the delivery company uses short-range wireless communication to transmit the "delivery company ID" and "delivery company authentication information" unique to the delivery company recorded in an authentication medium such as an IC card or a mobile terminal. The "delivery company ID" and "delivery company authentication information" are input by making the reader of the operation unit 15 read them through the terminal.

As described above, in the present embodiment, the authentication medium is used to input the "authentication information of the delivery company" and the like, but the input method is not limited to this.
For example, the delivery company may operate the keys/buttons provided on the operation unit 15 of the storage device 10 and input a combination of characters to input the "authentication information of the delivery company" or the like.

The control unit 11 refers to the delivery company DB 123, determines whether or not the input "delivery company ID" and "delivery company authentication information" are associated, and performs authentication (step S405).
If the controller 11 determines that the authentication has failed (step S405/No), it terminates the operation without permitting the delivery company to use the storage device 10 .

On the other hand, when the control unit 11 determines that the authentication is successful (step S405/Yes), the control unit 11 refers to the "reservation information" associated with the delivery company ID stored in the reservation DB 125. Then, it is determined whether or not an article that can be taken out by the delivery company is currently stored in the storage device 10 (step S406).
Here, if the control unit 11 determines that the article that can be taken out by the delivery company is not currently stored in the storage device 10 (step S406/No), the operation ends as it is.
At this time, for example, the display unit 14 may display a message such as "There are no items that can be taken out."

On the other hand, when the control unit 11 determines that an item that can be taken out by the delivery company is currently stored in the storage device 10 (step S406/Yes), the display unit 14 starts the storage service for the item. Screen information prompting the user to enter the "reservation number" is displayed (step S407).
The delivery company displays the "reservation information" on the delivery company terminal 60, confirms the "reservation number" corresponding to the reservation, and operates the keys, buttons, etc. "reservation number" to the storage device 10 (step S408).

The control unit 11 determines whether or not the input "reservation number" and the input "delivery company ID" are associated with each other in the reservation DB 125 (step S409).

Here, if the control unit 11 determines that the input "reservation number" and "delivery company ID" are not associated with each other in the reservation DB 125 (step S409/No), the "reservation number" ' is not permitted to be taken out by the delivery company, or the item is not currently stored in the storage device 10 for the reservation of 'reservation number', so the operation is terminated. do.

On the other hand, when the control unit 11 determines that the input "reservation number" and "delivery company ID" are associated with each other in the reservation DB 125 (step S409/Yes), the storage unit 16 Under the control of the control unit 11, the storage box in which the article is stored in the reservation of the "reservation number" is unlocked (step S410).
The delivery company opens the door of the unlocked storage box, takes out the exhibit from the storage box, and closes the door.
When the control unit 11 recognizes that the door is closed, the storage unit 16 locks the closed storage box under the control of the control unit 11 (step S411).
At this time, the control unit 11 changes the usage status of the storage box from which the article was taken out in the storage box DB 122 from "stored" to "empty".

After that, the delivery company delivers the fetched article to the delivery destination.
In this embodiment, the delivery company delivers the user's exhibit to the winning bidder.
Also, when the user uses the shipping agent service for exhibiting at an auction, the delivery company delivers the exhibited article taken out from the storage device 10 to the facility (warehouse, etc.) of the service provider who manages the net auction.

In this way, when the delivery company grasps that the user has stocked the article for sale in the storage device 10, the delivery company visits the installation location of the storage device 10 that has entered the storage device 10, takes out the article for sale from the storage device 10, and performs the delivery work. .

(4) Notification operation after the delivery company takes out the article As described above, when the person in charge of the delivery company takes out the exhibit (article) from the storage box of the storage device 10, the storage device 10 notifies that the exhibit has been taken out. Notify the delivery company side and the service provider side.

FIG. 46 is a sequence chart showing the flow of notification operation by the storage service providing system after taking out an article according to the first embodiment of the present invention.
In the following, the operation of the storage service providing system when notifying the delivery company and the service provider of the collection after the delivery company takes out the exhibited items from the storage box of the storage device 10 and collects them will be described below along the diagram. explain.

First, the control unit 11 generates history information indicating that an article has been taken out of the storage box of the storage device 10, and records it in the reservation DB 125 by adding it to the "reservation information" of the corresponding "reservation number" ( step S421).
The "history information" recorded here includes, for example, the corresponding "reservation number", the "box number" of the storage box from which the item was taken out, and the "time of delivery (when the door was closed after delivery/time of use)". )” is included.

Next, the communication unit 13 transmits the "history information" to the management server 20 under the control of the control unit 11 (step S422).

When the management server 20 receives the "history information" from the storage device 10, the control unit 21 associates the "history information" with the "reservation number" included in the "history information" in the reservation DB 225. It is recorded in addition to the "reservation information" (step S423).

Next, the communication unit 23 of the management server 20 transmits the above-mentioned "history information" to the delivery company server 50 and the service company server 70, and informs the delivery company side and the service company side that "the delivery company provides the storage service. "The article related to has been taken out from the storage device 10" (step S424).

When receiving the "history information" from the management server 20, the delivery company server 50 adds and records it to the corresponding "reservation information" in the reservation DB 525 of its own server (step S425).
The delivery company accesses the delivery company server 50 using the delivery company terminal 60, browses the "history information" of the "reservation information", and confirms that the article has been taken out.

When the service provider server 70 receives the "history information" from the management server 20, it adds and records it to the corresponding "reservation information" in the reservation DB 725 of its own server (step S425).
The service provider accesses the service provider server 70 using the service provider terminal 80, browses the "history information" of the "reservation information", and uses the storage service provided by itself (the company). Grasp.
In the present embodiment, the service provider can grasp that the user's exhibit has been taken out of the storage device 10 and delivery to the successful bidder has started in the auction exhibit service.
The operation ends here.

(Summary of the first embodiment)
As described above, according to the first embodiment of the present invention, the user uses the user terminal 30 to make reservations for using various storage services provided by the storage device 10 via the web. Therefore, the user does not need to visit the installation position of the storage device 10 when making a reservation for using the storage service, and can easily use a wide variety of storage services such as an auction exhibition service. Become.
In addition, the management server 20 collectively manages reservation information for a wide variety of storage services and notifies each business operator of the reservation details. , it is possible to easily start using each storage service without individually performing procedures for using each storage service. In addition, since the user can check all the storage services that he or she has reserved for use in a list, there is an effect that management on the user side becomes easy.

Further, according to the first embodiment of the present invention, when a reservation for use of the storage service is made, the management server 20 issues a service use code and transmits it to the user terminal 30 .
When the user uses the storage service, the user displays the service use code on the user terminal 30 and causes the storage device 10 to read it, thereby unlocking the storage box of the storage device 10. , there is no need to prepare a key or the like for unlocking the storage device 10 for each storage service to be used, and the storage service can be used easily.

In addition, processing such as generation of "reservation information" and transmission to the user terminal 30 is performed by the management server 20. Each item of the received "reservation information" is embedded to generate "reservation details screen information", and the contents of "reservation information" are displayed on the screen. A worker does not have to bother to visit the installation place of the storage device 10 to update the information stored in the information storage section 12 of the storage device 10 or perform maintenance work, and the information update work, etc. in the storage device 10 can be performed. can be effectively reduced.
In other words, since the storage device 10 does not need to store in advance the reservation details screen information dedicated to each storage service, even if a new storage service provided by the storage device 10 is added, the newly added Maintenance work such as storing the reservation content screen information dedicated to the storage service in the storage device 10 is completely unnecessary.

[Second embodiment]
(Configuration of Second Embodiment)
FIG. 47 is a diagram showing the overall configuration of the storage service providing system according to the second embodiment of the present invention.
As shown in the figure, the storage service providing system according to the second embodiment differs from the first embodiment in that the storage device 10 is not connected to the network 100 .
In the first embodiment, the storage device 10 is connected to the network 100 and can transmit and receive information to and from the management server 20 .
On the other hand, in the second embodiment, the storage device 10 is not connected to the network 100 and does not transmit/receive information to/from the management server 20 .
In the following description, the configuration and operation of the second embodiment are the same as those of the first embodiment unless otherwise specified.

(Operation of Second Embodiment)
[1] Overall Operation In this embodiment, the storage service providing system performs the following three operations in the same manner as in the first embodiment.
"1. Service start operation"
"2. Service reservation operation"
"3. Service use operation"
Of these, "1. service start operation" is the same as in the first embodiment, so the description is omitted.

[2] Service Reservation Operation FIGS. 48 and 49 are sequence charts showing the flow of service reservation operation by the storage service providing system according to the second embodiment of the present invention.
Hereinafter, the description of the operation will proceed along the drawing.

First, the user operates the operation unit 35 of the user terminal 30 to display the above-described "accommodation service user screen" as shown in FIG. 26 (step S601).
By pressing the collection service button 103 of the collection service that the user desires to use on the user screen, the user can proceed to reservation processing for that collection service.

On the user screen, when the user operates the operation unit 35 to make a reservation for using a collection service, the user presses the collection service button 103 of the collection service to be used among the plurality of collection service buttons 103 (step S602).
In this example, it is assumed that the user presses the collection service button 103 of the collection service of "exhibition" among the plurality of collection service buttons 103 .

When the "exhibition" storage service button 103 is pressed, the display unit 34 displays the above-described "service screen for auction exhibition service" as shown in FIG. 28 under the control of the control unit 31. (Step S603).

The user operates the operation unit 35 to input each item of "details of article to be exhibited" on the service screen for the above-mentioned exhibition service (step S604).

Next, the control section 31 of the user terminal 30 generates "reservation application information", and the communication section 33 transmits the generated reservation application information to the management server 20 (step S605).
Here, the "reservation application information" includes the "service ID of the storage service for which the reservation is made (in this case, the service ID corresponding to the "auction exhibition service")" and the "details of the article" entered above. It includes item information, a “user ID”, and a “storage device ID”.

When the management server 20 receives the above-mentioned "reservation application information" from the user terminal 30, the control unit 21 issues a unique "reservation number" which is a management number for reservation of use of the storage service, and "Storage period information" indicating the storage period for storage device 10 is generated (step S606).

Next, the control unit 21 generates a "service use code" necessary for the user to unlock the storage box of the storage device 10 when using the storage service (step S607).

The "service use code" includes, for example, the user's "user ID", "unlocking information" for unlocking the storage box, "stocking deadline information", and "reservation number".

Next, the control unit 21 registers the "reservation information" in the reservation DB 225 in association with the issued "reservation number" (step S608).
The "reservation information" includes the "reservation application information" received from the user terminal 30, the generated "warehousing deadline information", and the "unlocking information".

Next, the control unit 21 generates information of the reservation completion screen based on the above-mentioned "reservation information", and the communication unit 23 transmits the generated information of the reservation completion screen to the user terminal 30 (step S609). ).
The information on this reservation completion screen includes the above-mentioned "service use code".

When the user terminal 30 receives the reservation completion screen information from the management server 20, the display unit 34 displays the received reservation completion screen (step S610).
As shown in FIG. 31, the reservation completion screen displays the "reservation number" of the completed reservation, the "stocking deadline" of the exhibit, and the "service use code (two-dimensional bar code)".
The user stores the exhibit in the storage box of the storage device 10 by the displayed "stocking deadline".
If the deadline has passed, the warehousing reservation for the exhibit will be canceled as described above, and it will be necessary to make a reservation for use again.
The user terminal 30 stores the reservation completion screen in the information storage section 32 .

Also, the management server 20 transmits the "reservation information" to the delivery company server 50 and the service provider server 70 (step S611).
However, the "reservation information" transmitted here does not include the "unlocking information" and the "service use code".

When the delivery company server 50 receives the "reservation information" from the management server 20, it registers it in the reservation DB 525 of its own server (step S612).
The delivery company can browse the “reservation information” registered in the reservation DB 525 of the delivery company server 50 by accessing the delivery company server 50 using the delivery company terminal 60 .

When the service provider server 70 receives the "reservation information" from the management server 20, it registers it in the reservation DB 725 of its own server (step S612).
The service provider can browse the “reservation information” registered in the reservation DB 725 of the service provider server 70 by accessing the service provider server 70 using the service provider terminal 80 .
The operation ends here.

[3] Operation of using service (1) Operation when a user places an article in the storage device 10 Store own articles in 10 storage boxes and use the storage service.

50 and 51 are sequence charts showing the operation flow of the storage service providing system when a user places an article in the storage device 10 according to the second embodiment of the present invention.
Hereinafter, the operation of the storage service providing system will be described using an example in which a user puts an item into the storage device 10 when putting up an item for auction along with this figure.

First, the user visits the installation location of the storage device 10 displayed on the "reservation completion screen" (for example, the common area of the housing complex in which the user resides).

The display unit 14 of the storage device 10 displays the above-described "user selection screen" as shown in FIG.

When the user selects the "user" icon on the "user selection screen", the display unit 14 displays the above "service use selection screen" under the control of the control unit 11 (step S701). ).
In this example, the user operates the operation unit 15 of the storage device 10 to press the "receipt" button from among "receipt", "retrieve", and "registration" on the service usage selection screen. Select (step S702).

When the control unit 11 determines that "receipt" is selected to use the storage service on the service use selection screen, the display unit 14, under the control of the control unit 11, inputs the "service use code". is displayed (step S703).

The user inputs the "service use code" into the storage device 10 according to the displayed content of the "authentication input screen" (step S704).

The control unit 11 refers to the user DB 121, analyzes the information included in the "service use code" input, and authenticates the user (step S705).

In step S705, for example, the control unit 11 extracts the "user ID", "unlock information", "stocking deadline information", "reservation number" and "reservation details" from the "service use code", "unlocking information" is stored in the information storage unit 12, and the warehousing deadline of the ``warehousing deadline information'' is compared with the current date and time, and if the current date and time has not passed the warehousing deadline, the authentication succeeds. I judge.
On the other hand, if the extracted "unlocking information" is not stored in the information storage unit 12, or if the current date and time has already passed the storage deadline, the control unit 11 determines that the authentication has failed. .

When the control unit 11 determines that the authentication has failed (step S705/No), the operation ends without permitting the user to use the storage device 10 .

On the other hand, when the control unit 11 determines that the authentication is successful (step S705/Yes), the control unit 11 refers to the storage box DB 122 to detect the usage status of each storage box, and indicates the detected usage status of each storage box. Information of the "box usage status screen" is generated (step S706).
The display unit 14 displays the generated "box usage screen" (step S707).
This "box usage screen" is the same as the example shown in FIG.

The user confirms the "box usage status screen" and operates the operation unit 15 to designate the storage box to be stored from the empty storage boxes on the screen (step S708).

Upon receiving the specification of the storage box, the control unit 11 detects the "box number" of the specified storage box, and stores the "box number" and the "warehousing deadline information" extracted from the "service use code". ', 'reservation number', and 'receipt' selected on the service usage selection screen in step S702 are embedded in 'reservation template screen information' to generate 'reservation details screen information' (step S709). ).

Specifically, it is as follows.
When generating the "reservation content screen information", the control unit 11 embeds the "reservation number" extracted from the "service use code" in the "reservation number display area".
Further, the control unit 11 embeds the “box number” specified on the “box usage screen” in the “box number display area”.
Further, the control unit 11 embeds the "reservation details" selected on the service usage selection screen in the "reservation details display area".
As described above, the control unit 11 embeds each information in the "reservation template screen information" to generate the "reservation content screen information".

The display unit 14 displays the generated "reservation details screen" (step S710).

The user confirms the content of the reservation displayed on the "reservation content screen" and, when using the storage service of the content, operates the operation unit 15 of the storage device 10 to decide to use the storage service. information is input (step S711).

When the control unit 11 receives the information indicating that the use of the storage service is to be used, the storage unit 16, under the control of the control unit 11, selects one of the plurality of storage boxes specified by the user. The storage box of "box number" is unlocked (step S712).

The user opens the door of the unlocked storage box, puts the article into the storage box, and then closes the door.
When the control unit 11 recognizes that the door is closed, the storage unit 16 locks the closed storage box under the control of the control unit 11 (step S713).
At this time, the control unit 11 changes the usage status of the stored storage box in the storage box DB 122 from "empty" to "stored".

Next, the control unit 11 generates a "warehousing completion code", which is code information indicating that the user has completed warehousing of the article in the storage device 10 (step S714).
The display unit 14 displays the generated "warehousing completion code" (step S715).

FIG. 52 is a diagram showing an example of a "warehousing completion code" displayed on the display unit 14 of the storage device 10 in the second embodiment of the present invention.
The "warehousing completion code" includes "history information" indicating that the article has been put into the storage box.
For example, this "history information" includes the "box number" in which the item was received, the "time of receipt (when the door was closed after the delivery was received)", and the "reservation number" extracted from the "service usage code". is included.
For example, the "warehousing completion code" is graphic information such as a bar code or a two-dimensional bar code, or character string or symbol information, and is a two-dimensional bar code in this example.

Next, the user operates the operation unit 35 of the user terminal 30 to activate the software for reading the "warehouse completion code", and uses the camera provided in the user terminal 30 to display the code on the display unit 14. The displayed "warehousing completion code" is read (step S716).

The control unit 31 of the user terminal 30 analyzes the read "warehousing completion code", extracts the "history information" from the "warehousing completion code", and the communication unit 33 extracts the extracted "history information". information" to the management server 20 (step S717).

When the management server 20 receives the above-mentioned "history information" from the user terminal 30, the management server 20 stores the received "history information" in the "reservation information" in the reservation DB 225 as the "reservation number" included in the received "history information". (step S718).

Next, the communication unit 23 of the management server 20 transmits the above "history information" to the delivery company server 50 and the service company server 70, and informs the delivery company side and the service company side that "the user is related to the storage service. "The goods have been stored in the storage device 10" is notified (step S719).

When the delivery company server 50 receives the "history information" from the management server 20, it adds and records it to the corresponding "reservation information" in the reservation DB 525 of its own server (step S720).
The delivery company accesses the delivery company server 50 using the delivery company terminal 60, browses the "history information" of the "reservation information", confirms the receipt of the goods, and then confirms the installation location of the storage device 10. to collect and deliver goods.

When the service provider server 70 receives the "history information" from the management server 20, it adds and records it to the corresponding "reservation information" in the reservation DB 725 of its own server (step S721).
The service provider accesses the service provider server 70 using the service provider terminal 80, browses the "history information" of the "reservation information", and uses the storage service provided by itself (the company). Grasp.
In the present embodiment, the service provider can grasp that the user's exhibit has been stored in the storage device 10 in the auction exhibit service.
The operation ends here.

In this embodiment, in step S716, the user terminal 30 uses the built-in camera to read the warehousing completion code, but the method of inputting the warehousing completion code is not limited to this method.
For example, as another method of inputting the warehousing completion code, the user may operate the keys and buttons of the operation unit 35 to input the warehousing completion code.

[4] Operation when Collecting Articles The operation during collection of articles in the second embodiment is the same as that in the first embodiment, so description thereof will be omitted.

(Summary of the second embodiment)
As described above, according to the second embodiment of the present invention, unlike the first embodiment, the storage device 10 is installed in an off-line state without being connected to the network 100 .
Therefore, in this embodiment, the storage device 10 cannot transmit/receive information to/from the management server 20 via the network.
Even when the storage device 10 is installed offline as described above, the user terminal 30 acquires the warehousing completion code provided by the storage device 10 and transmits it to the management server 20, so that the storage service usage status can be checked. As a result, the user can easily use various storage services provided by using the storage device 10 in the same way as online.

In addition, the user can confirm the contents of the reservation by displaying "reservation information" on the user terminal 30, and the storage device 10 does not need to prepare individual screen information for each type of storage service. Regardless of addition or deletion of a storage service that can be provided in the storage device 10, there is no need to update information stored in the information storage part 12 of the storage device 10, and the work of updating information in the storage device 10 is reduced. It becomes possible to

Note that in the present embodiment, the storage device 10 is assumed to be offline, and the user terminal 30 uses the warehousing completion code to transmit the history information of goods warehousing to the management server 20. Even when the storage device 10 is online as in the case of the first embodiment, the user terminal 30 uses the warehousing completion code to transmit the history information of goods warehousing to the management server 20. good too.

<Summary of Embodiments>
As described above, according to the first and second embodiments of the present invention, the user uses the user terminal 30 to make reservations for various storage services provided by the storage device 10. Since the reservation is made via the web, the user does not need to visit the installation position of the storage device 10 when making a reservation for use of the storage service, and can easily use various storage services rich in variety such as an auction exhibition service. becomes possible.
In addition, the management server 20 collectively manages reservation information for a wide variety of storage services and notifies each business operator of the reservation details. , the user can check all the storage services reserved for use by himself/herself in a list, thereby facilitating management on the user side.

Further, according to the first and second embodiments of the present invention, when a reservation for use of the storage service is made, the management server 20 issues a service use code and transmits it to the user terminal 30 .
When the user uses the storage service, the user displays the service use code on the user terminal 30 and causes the storage device 10 to read it, thereby unlocking the storage box of the storage device 10. , there is no need to prepare a key or the like for unlocking the storage device 10 for each storage service to be used, and the storage service can be used easily.

Further, according to the first and second embodiments of the present invention, when the user makes a reservation for using the storage service, the management server 20 unlocks the storage box of the storage device 10 when using the storage service. A "service use code" for use is issued and transmitted to the user terminal 30 of the user who made the reservation. When using the storage service, the user performs authentication by displaying a "service usage code" on the screen of the user terminal 30 and inputting it into the storage device 10. FIG.
Therefore, the user does not need to perform complicated information input work when using the storage service, and can use the storage service with simple work.

Further, according to the first and second embodiments of the present invention, in providing a storage service using the storage device 10, the user uses the user terminal 30 to make a reservation for use of the storage service on the Web. When the user uses the storage service, the storage device 10 embeds information unique to each storage service acquired at the time of reservation for use in "reservation template screen information", which is template screen information common to reservations of all storage services. As a result, "reservation content screen information" indicating the content of the reserved storage service is generated and displayed.
Therefore, even when the provision of the storage service is newly started or terminated, there is no need to change the information on the storage service stored in the storage device 10, and the information in the storage device 10 is complicated. update work can be effectively reduced.

Further, according to the second embodiment of the present invention, the storage device 10 displays a "warehousing completion code" when an article is stored when using the storage service. The user reads the "warehousing completion code" using the user terminal 30, and transmits to the management server 20 the "history information" indicating that the goods have been put in the warehouse. Then, the management server 20 transmits “history information” to the effect that warehousing of the article has been completed to the delivery company server 50 and the service provider server 70 .
Therefore, even if the storage device 10 and the management server 20 are not connected via a network and are in an offline state, the delivery company and the service provider can easily grasp that the article has been stored in the storage device 10. Therefore, the delivery company can quickly carry out the delivery business of the article.

The storage device 10, the management server 20, the user terminal 30, the administrator terminal 40, the delivery company server 50, the delivery company terminal 60, the service provider server 70, and the service provider terminal 80 are mainly loaded into the CPU and memory. It is realized by the program. However, it is also possible to configure this device or server by any other combination of hardware and software, and those skilled in the art will easily understand the high degree of design freedom.

Further, when the storage device 10, the management server 20, the user terminal 30, the administrator terminal 40, the delivery company server 50, the delivery company terminal 60, the service provider server 70, or the service provider terminal 80 are configured as a software module group. , this program may be recorded in a recording medium such as an optical recording medium, a magnetic recording medium, a magneto-optical recording medium, or a semiconductor, and may be loaded from the recording medium, or may be connected via a predetermined network. may be loaded from an external device that is

The above embodiment is a preferred example of the present invention, and the embodiment of the present invention is not limited to this, and can be modified in various ways without departing from the scope of the present invention. It becomes possible to
For example, in the above-described embodiment, the "service usage code" was used as the authentication information when using the collection service. and having the reader of the operation unit 15 of the storage device 10 read the authentication information via short-range wireless communication, the authentication information may be input.

10 storage device 11, 21, 31, 41, 51, 61, 71, 81 control section 12, 22, 32, 42, 52, 62, 72, 82 information storage section 13, 23, 33, 43, 53, 63, 73, 83 communication unit 14, 34, 44, 64, 84 display unit 15, 35, 45, 65, 85 operation unit 16 storage unit 20 management server 30 user terminal 40 administrator terminal 50 delivery company server 60 delivery company terminal 70 service Provider server 80 Service provider terminal 100 Network 111 Reservation button 112 Temporary reservation button 115 Service use code 121, 221, 721 User DB
122, 222 Storage box DB
123,223,523 Delivery company DB
125,225,525,725 Reservation DB
161-167 Storage box 224, 524, 724 Service DB

Claims (7)

A storage device provided with one or more storage boxes for temporarily storing articles of a user, a management server for managing usage status of a storage service provided to the user using the storage device, and operated by the user. A storage service providing system having a user terminal,
the user terminal transmits reservation application information for applying for a reservation to use the storage service to the management server;
When the management server receives the reservation application information from the user terminal, the management server transmits a service use code necessary for using the storage service to the user terminal,
The storage service providing system, wherein the storage device unlocks the storage box and permits the user to store the article in the storage box when the service use code is input. The storage device generates and displays reservation details screen information showing reservation details of the plurality of storage services,
Storing reservation template screen information that is general-purpose template screen information that is commonly used for each storage service and that has one or more blank display areas;
2. The storage service providing system according to claim 1, wherein the reservation content screen information is generated by embedding character information in the blank display area of the reservation template screen information based on the information input by the user. The storage device does not store the reservation details screen information for each storage service individually, and when providing a new storage service, the storage device does not additionally store the reservation details screen information dedicated to the new storage service. 3. The storage service providing system according to claim 2, characterized by: The storage device embeds character information in the display area of the reservation template screen information based on a service use code used to unlock the storage box, and generates and displays the reservation details screen information. 4. The storage service providing system according to claim 2 or 3. said user terminal transmits said reservation application information including information for applying for reservation of said storage box to said management server;
The storage device is connected to the management server via a network, and when reservation information including information for applying for a reservation of the storage box is received from the management server, the service use code corresponding to the reservation is input. 5. The storage service providing system according to any one of claims 1 to 4, wherein the storage box for which the reservation has been made is locked until the storage box is closed. The storage device unlocks the storage box after the service use code is entered, and when the article is stored in the storage box, displays a storage completion code indicating that the storage of the article is completed;
the user terminal inputs the displayed warehousing completion code and transmits the entered warehousing completion code to the management server;
When the management server receives the storage completion code from the user terminal, the management server generates and stores a history of the goods being stored in the storage box when the user uses the storage service. The storage service providing system according to any one of claims 1 to 5. a delivery company server that can be accessed using a terminal by a delivery company who takes out the items stored in the storage box and delivers them;
When the management server receives the reservation application information from the user terminal or when the article is stored in the storage box from the storage device, information indicating that the storage service has been reserved; Alternatively, the storage service providing system according to any one of claims 1 to 6, wherein information indicating that the article has been stocked is transmitted to the delivery company server.

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