JP2022190592A - Server device and program - Google Patents

Abstract

To provide a server device capable of reducing inconvenience in selling a commodity, and a program.SOLUTION: A server device includes receiving means, registration means, and transmission means. The receiving means receives customer identification information for identifying a customer who purchases a commodity. The registration means registers, when guarantee processing to guarantee the purchase of the commodity is executed, information that the customer identified by the customer identification information purchases the commodity. The transmission means transmits, when the registration means registers the information that the customer purchases the commodity, a transport request for the commodity to a portable terminal.SELECTED DRAWING: Figure 11

Description

The embodiments of the present invention relate to server devices and programs.

2. Description of the Related Art Conventionally, a retail store sometimes sells a set product including a plurality of products. Since a set product has a plurality of products, there is a problem that is not found in selling individual products.

For example, a set product has a plurality of products and is therefore larger than individual products. Therefore, when a set product is displayed on the sales floor, there is an inconvenience that the area for displaying other products is reduced. Moreover, even if the product is delivered when the purchase is reserved, the preparation for delivery of the product will be wasted if the purchase is canceled.

The problem to be solved by the present invention is to provide a server device and a program that can alleviate inconveniences related to product sales.

A server device of an embodiment includes a receiving means, a registering means, and a transmitting means. The receiving means receives customer identification information for identifying the customer who purchases the product. The registration means registers that the customer specified by the customer identification information will purchase the product when a guarantee process for guaranteeing the purchase of the product is executed. The transmission means transmits a transportation request for the product to the portable terminal when the registration means registers that the customer purchases the product.

FIG. 1 is a diagram showing an example of a sales system according to this embodiment. FIG. 2 is a diagram showing an example of an outline of processing of the sales system according to this embodiment. FIG. 3 is a block diagram illustrating an example of a hardware configuration of a management server; FIG. 4 is a diagram showing an example of the data configuration of a customer master. FIG. 5 is a diagram showing an example of the data structure of a product master. FIG. 6 is a diagram showing an example of the data structure of a purchase reservation table. FIG. 7 is a block diagram showing an example of the hardware configuration of a signage terminal. FIG. 8 is a block diagram showing an example of the hardware configuration of the customer terminal. FIG. 9 is a block diagram showing an example of the hardware configuration of a POS terminal. FIG. 10 is a block diagram showing an example of the hardware configuration of a store clerk terminal. FIG. 11 is a block diagram showing an example of the functional configuration of each device of the sales system. FIG. 12 is a diagram showing an example of a product selection screen. FIG. 13 is a diagram showing an example of the quantity input screen. FIG. 14 is a diagram showing an example of a symbol screen. FIG. 15 is a diagram showing an example of the advance payment screen. FIG. 16 is a diagram showing an example of a purchase reservation disabled screen. FIG. 17 is a diagram showing an example of the delivery guide screen. FIG. 18 is a diagram showing an example of a receipt available screen. FIG. 19 is a flowchart showing an example of reservation processing executed by the sales system according to this embodiment. FIG. 20 is a flowchart showing an example of transportation processing executed by the sales system according to this embodiment.

Exemplary embodiments of a server device and a program will be described in detail below with reference to the accompanying drawings. Note that the embodiment described below is an embodiment of the server device and the program, and does not limit the configuration, specifications, and the like.

FIG. 1 is a diagram showing an example of a sales system 1 according to this embodiment. The sales system 1 has a management server 10 , a signage terminal 20 , a customer terminal 30 , a POS (Point of Sales) terminal 40 and a store clerk terminal 50 . The management server 10, the signage terminal 20, the customer terminal 30, the POS terminal 40, and the store clerk terminal 50 are connected via a network 60 so as to be communicable. In addition, the sales system 1 shown in FIG. 1 has each device one by one. However, the sales system 1 may have a plurality of each device.

The management server 10 is a server device that manages the sales system 1 . For example, the management server 10 is a store server in which retail stores are also installed. The management server 10 performs product purchase reservations and customer management.

The signage terminal 20 is a device that displays various information. For example, the signage terminal 20 is a device such as a tablet terminal. The signage terminal 20 displays an image regarding purchase reservation.

The customer terminal 30 is a mobile terminal operated by a customer. For example, the customer terminal 30 is a portable terminal such as a smart phone or a tablet terminal. Also, the customer terminal 30 may be a terminal owned by the customer or a terminal lent to the customer by the retailer. The customer terminal 30 executes a product purchase reservation by reading an image displayed by the signage terminal 20 or the like.

The POS terminal 40 is a sales data processing device that executes product registration processing for registering products to be sold and accounting processing for paying for the products registered by the product registration processing. The POS terminal 40 is an example of a checkout device. For example, the POS terminal 40 performs checkout processing for products reserved for purchase.

The store clerk terminal 50 is a mobile terminal operated by a store clerk who transports products such as set products from the warehouse. For example, the store clerk terminal 50 is a portable terminal such as a handy terminal or a smart phone. The store clerk terminal 50 receives a notification requesting transportation of the product to the POS terminal 40 when the purchase reservation is made and the product to be sold is stored in the warehouse. Accordingly, the store clerk carries the notified product.

Next, an outline of processing of the sales system 1 will be described. FIG. 2 is a diagram showing an example of an outline of processing of the sales system 1 according to this embodiment.

The signage terminal 20 displays a screen for selecting products to be sold by purchase reservation. This screen is a screen for the customer to select a product to be purchased from set products having a plurality of products and products stored near the POS terminal 40 because they are expensive.

The signage terminal 20 displays a code symbol such as a two-dimensional code or a bar code when receiving an operation to select a product to be purchased. The customer terminal 30 starts a product purchase reservation by reading the code symbol.

Here, a method of executing a product purchase reservation by displaying a screen of a website or the like for selecting products on the customer terminal 30 without going through the signage terminal 20 is also conceivable. In this case, the customer terminal 30 is expected to access a website or the like from outside the retail store. However, if the purchase reservation is made outside the retailer's store, it is expected that it will take a considerable amount of time for the customer to come to pick up the item. In the meantime, the retail store has to store the set product near the POS terminal 40.例文帳に追加On the other hand, when making a purchase reservation, the customer can make a purchase reservation when he/she is at the store by reading the code symbol. In this case, the customer is expected to come to pick up the goods earlier than if they were outside the retail store. Therefore, the sales system 1 can suppress inconvenience related to product storage.

When the customer terminal 30 shown in FIG. 2 reads the code symbol displayed on the signage terminal 20, the customer terminal 30 executes guarantee processing for guaranteeing the purchase of the product reserved for purchase. Here, the management server 10 excludes the commodities reserved for purchase from the commodities that can be sold because the commodities are sold. Therefore, the product reserved for purchase is not sold even if another customer wishes to purchase it. If the purchase reservation is canceled in such a state, there is a possibility that the product will remain unsold. Therefore, the sales system 1 suppresses the cancellation of the purchase reservation by guaranteeing the purchase of the product.

For example, the customer terminal 30 displays an image requesting an advance payment for the product reserved for purchase as a guarantee process. This image accepts an operation of selecting an advance payment method from a plurality of payment methods. The customer terminal 30 transmits purchase approval information requesting approval of purchase of the reserved product to the management server 10 when receiving an operation to select a payment method for the advance payment. As the guarantee processing, it is possible to display not only an image requesting payment of the advance payment for the product to be reserved for purchase, but also processing of requesting the payment of the advance payment.

The management server 10 determines whether or not to approve the purchase when the purchase approval information is received. Here, a retail store may sell set products at a low price in order to increase the number of customers who visit the store. However, there are customers who purchase a large amount of set products that are sold at low prices for the purpose of reselling them. If such resellers, who are customers for the purpose of resale, purchase a large number of set products, the set products will be sold out, making it impossible to increase the number of customers visiting the store. Therefore, the management server 10 determines whether or not to approve the purchase based on the information included in the purchase approval information. That is, the management server 10 determines whether or not the person is a reseller. The management server 10 then transmits the determination result to the customer terminal 30 .

The customer terminal 30 determined to be unpurchasable displays a sale-impossible screen indicating that the set product is unsellable.

On the other hand, the customer terminal 30 whose purchase has been approved pays the advance payment for the product by the selected method. In addition, the customer terminal 30 displays a screen that guides delivery of the product when the deposit is paid. This screen has code symbols such as bar codes and two-dimensional codes. Then, the POS terminal 40 executes product registration processing for registering the target product for purchase reservation by reading the code symbol. Also, the POS terminal 40 executes accounting processing for the products registered by the product registration process.

Further, the store clerk terminal 50 displays an image requesting transportation of the purchased product when the purchase of the product is approved. Thereby, the store clerk carries the merchandise to be purchased. In this manner, the sales system 1 executes sales of products based on purchase reservations.

Next, hardware configurations of various devices of the sales system 1 will be described.

FIG. 3 is a block diagram showing an example of the hardware configuration of the management server 10. As shown in FIG. The management server 10 includes a control unit 101 , a storage unit 102 , a communication unit 103 , a display unit 104 and an operation unit 105 . These units are interconnected via a system bus 106 such as a data bus and an address bus.

The control unit 101 is a computer that controls the overall operation of the management server 10 and implements various functions that the management server 10 has. The control unit 101 includes a CPU (Central Processing Unit), a ROM (Read Only Memory), and a RAM (Random Access Memory). The CPU centrally controls the operation of the management server 10 . The ROM is a storage medium that stores various programs and data. RAM is a storage medium that temporarily stores various programs and various data. Then, the CPU uses the RAM as a work area (work area) to execute programs stored in the ROM or the storage unit 102 or the like.

The storage unit 102 is a storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive). Storage unit 102 stores control program 107 , customer master 108 , product master 109 , and purchase reservation table 110 . The customer master 108, product master 109, and purchase reservation table 110 may be stored not only in the management server 10 but also in another device.

The control program 107 is a program for exerting the functions of the operating system and the management server 10 . The control program 107 includes a program for exerting a characteristic function according to this embodiment.

FIG. 4 is a diagram showing an example of the data structure of the customer master 108. As shown in FIG. A customer master 108 is an information master having information on customers. The customer master 108 is associated with a customer code, customer information, and purchase approval/disapproval information. A customer code is identification information for specifying a customer. The customer information is customer information such as the customer's name. The purchase reservation permission/inhibition information is information as to whether or not the customer is restricted from purchasing a product by purchase reservation. In other words, the purchase reservation approval/disapproval information is information indicating whether or not the customer can approve the purchase of the product through the purchase reservation. For example, for a customer determined to be a reseller, purchase prohibition is set in the purchase reservation availability information.

FIG. 5 is a diagram showing an example of the data configuration of the product master 109. As shown in FIG. The product master 109 is an information master having information on products. The product master 109 is associated with product codes, product information, transportation necessity information, and inventory information. A product code is identification information for specifying the type of product. The product information is product information such as product name and price. The transportation necessity information is information as to whether or not the merchandise is to be transported from the storage location to the POS terminal 40 . Inventory information is information indicating inventory. That is, the inventory information is information indicating the remaining number of products. The inventory information also includes storage location information indicating where the inventory is stored. This storage location information is provided in association with each product.

FIG. 6 is a diagram showing an example of the data configuration of the purchase reservation table 110. As shown in FIG. The purchase reservation table 110 is table information having information on purchase reservations. The purchase reservation table 110 associates product codes, quantities, customer codes, receipt codes, and identification numbers. The product code is a product code indicating the product reserved for purchase. The quantity is information indicating the quantity of the product reserved for purchase. The customer code is a customer code indicating the customer who made the purchase reservation. A receipt code is identification information for specifying a purchase reservation. The identification number is identification information for identifying the product to be delivered to the customer who made the purchase reservation. In the vicinity of the POS terminal 40, the store clerk identifies the product to be delivered to the customer by the identification number.

A communication unit 103 is an interface that executes communication with an external device. For example, the communication unit 103 communicates via the network 60 .

The display unit 104 is a display device that displays various screens. For example, the display unit 104 is a liquid crystal display.

An operation unit 105 is an input device such as a keyboard and a mouse that receives various operations.

FIG. 7 is a block diagram showing an example of the hardware configuration of the signage terminal 20. As shown in FIG. The signage terminal 20 includes a control section 201 , a storage section 202 , a communication section 203 , a display section 204 and an operation section 205 . These units are interconnected via a system bus 206 such as a data bus and an address bus.

The control unit 201 is a computer that controls the overall operation of the signage terminal 20 and implements various functions that the signage terminal 20 has. The control unit 201 includes a CPU, ROM, and RAM. The CPU centrally controls the operation of the signage terminal 20 . The ROM is a storage medium that stores various programs and data. RAM is a storage medium that temporarily stores various programs and various data. Then, the CPU uses the RAM as a work area (work area) to execute programs stored in the ROM or the storage unit 202 or the like.

A storage unit 202 is a storage device such as an HDD or an SSD. Storage unit 202 stores control program 207 . The control program 207 is a program for exhibiting the functions of the operating system and the signage terminal 20 . The control program 207 includes a program for exerting a characteristic function according to this embodiment.

A communication unit 203 is an interface that executes communication with an external device. For example, the communication unit 203 communicates via the network 60 .

The display unit 204 is a display device that displays various screens. For example, the display unit 204 is a liquid crystal display.

An operation unit 205 is an input device that receives various operations. For example, the operation unit 205 is a touch pad provided on the display unit 204, hardware buttons, or the like.

FIG. 8 is a block diagram showing an example of the hardware configuration of the customer terminal 30. As shown in FIG. The customer terminal 30 includes a control section 301 , a storage section 302 , a communication section 303 , an imaging section 304 , a display section 305 and an operation section 306 . These units are interconnected via a system bus 307 such as a data bus and an address bus.

The control unit 301 is a computer that controls the overall operation of the customer terminal 30 and realizes various functions that the customer terminal 30 has. The control unit 301 includes a CPU, ROM, and RAM. The CPU comprehensively controls the operation of the customer terminal 30 . The ROM is a storage medium that stores various programs and data. RAM is a storage medium that temporarily stores various programs and various data. Then, the CPU uses the RAM as a work area (work area) to execute programs stored in the ROM or the storage unit 302 or the like.

A storage unit 302 is a storage device such as a flash memory. Storage unit 302 stores control program 308 . The control program 308 is a program for exerting the functions of the operating system and the customer terminal 30 . The control program 308 includes a program for exerting a characteristic function according to this embodiment.

A communication unit 303 is an interface that executes communication with an external device. For example, the communication unit 303 performs communication via the network 60 .

The imaging unit 304 is a camera having an imaging device such as a CMOS (Complementary Metal-Oxide Semiconductor) or a CCD (Charge Coupled Device).

The display unit 305 is, for example, a touch panel display. The display unit 305 accepts an operation according to display content.

An operation unit 306 is a button that accepts various operations.

FIG. 9 is a block diagram showing an example of the hardware configuration of the POS terminal 40. As shown in FIG. The POS terminal 40 includes a control unit 401 , a storage unit 402 , a communication unit 403 , a scanner 404 , a display unit 405 , an operation unit 406 , a deposit/withdrawal unit 407 and a printing unit 408 . These units are interconnected via a system bus 409 such as a data bus and an address bus.

The control unit 401 is a computer that controls the overall operation of the POS terminal 40 and implements various functions of the POS terminal 40 . The control unit 401 includes a CPU, a ROM, and a RAM. The CPU centrally controls the operation of the POS terminal 40 . The ROM is a storage medium that stores various programs and data. RAM is a storage medium that temporarily stores various programs and various data. Then, the CPU uses the RAM as a work area (working area) to execute programs stored in the ROM or the storage unit 402 or the like.

A storage unit 402 is a storage device such as an HDD or an SSD. Storage unit 402 stores control program 421 . The control program 421 is a program for exerting functions of the operating system and the POS terminal 40 . The control program 421 includes a program for exerting a characteristic function according to this embodiment.

A communication unit 403 is an interface that executes communication with an external device. For example, the communication unit 403 performs communication via the network 60 .

The scanner 404 has an imaging device such as CMOS or CCD. A scanner 404 reads code symbols such as two-dimensional codes and barcodes.

A display unit 405 is a display device that displays various screens. For example, display unit 405 is a liquid crystal display.

An operation unit 406 is an input device that receives various operations. For example, the operation unit 406 is a touch pad provided on the display unit 405, hardware buttons, or the like.

The deposit/withdrawal unit 407 is an automatic change machine that deposits and dispenses money in processing such as accounting processing. The deposit/withdrawal unit 407 stores money such as coins and banknotes deposited from the deposit port in the storage unit. Also, the deposit/withdrawal unit 407 dispenses money such as coins and banknotes as change from the storage unit to the dispensing port.

A printing unit 408 is a printer that prints various information. For example, the printing unit 408 prints a receipt.

FIG. 10 is a block diagram showing an example of the hardware configuration of the store clerk terminal 50. As shown in FIG. The store clerk terminal 50 includes a control unit 501 , a storage unit 502 , a communication unit 503 , an imaging unit 504 , a display unit 505 and an operation unit 506 . These units are interconnected via a system bus 507 such as a data bus and an address bus.

The control unit 501 is a computer that controls the overall operation of the salesclerk terminal 50 and realizes various functions that the salesclerk terminal 50 has. The control unit 501 includes a CPU, ROM, and RAM. The CPU comprehensively controls the operation of the store clerk terminal 50 . The ROM is a storage medium that stores various programs and data. RAM is a storage medium that temporarily stores various programs and various data. Then, the CPU uses the RAM as a work area (work area) to execute programs stored in the ROM or the storage unit 502 or the like.

A storage unit 502 is a storage device such as a flash memory. Storage unit 502 stores control program 508 . The control program 508 is a program for exerting the functions of the operating system and the store clerk terminal 50 . The control program 508 includes a program for exerting a characteristic function according to this embodiment.

A communication unit 503 is an interface that executes communication with an external device. For example, the communication unit 503 performs communication via the network 60 .

An imaging unit 504 is a camera having an imaging element such as CMOS or CCD.

The display unit 505 is, for example, a touch panel display. The display unit 505 accepts an operation according to display content.

An operation unit 506 is a button for accepting various operations.

Next, functions of each device of the sales system 1 will be described. FIG. 11 is a block diagram showing an example of the functional configuration of each device of the sales system 1. As shown in FIG.

The CPU of the control unit 201 of the signage terminal 20 expands the control program 207 stored in the storage unit 202 into RAM and operates according to the control program 207 to generate each functional unit in the RAM. Accordingly, the control unit 201 of the signage terminal 20 includes a communication control unit 2001 and a display control unit 2002 as functional units.

The communication control unit 2001 controls the communication unit 203 to communicate with each device connected to the network 60 .

The display control unit 2002 controls the display unit 204 to display various screens. For example, the display control unit 2002 displays the product selection screen 2100 based on the product master 109 . More specifically, the communication control unit 2001 receives information on products to be sold by reservation purchase, such as set products having multiple products to be sold individually and products stored near the POS terminal 40 . Then, the display control unit 2002 displays the product selection screen 2100 based on the received information.

FIG. 12 is a diagram showing an example of a product selection screen 2100. As shown in FIG. The commodity selection screen 2100 is a screen for selecting a commodity to be purchased by reservation. The product selection screen 2100 has one or more product selection buttons 2101 . A product selection button 2101 is a button for selecting a product to be purchased by reservation. For example, the product selection button 2101 is associated with a set product including a plurality of products sold individually, or a product stored near the POS terminal 40 . The customer selects a product to be purchased by reservation on the product selection screen 2100 .

FIG. 13 is a diagram showing an example of the quantity input screen 2200. As shown in FIG. The quantity input screen 2200 is a screen for inputting the purchase quantity of the product selected on the product selection screen 2100 . The display control unit 2002 displays the quantity input screen 2200 when any product selection button 2101 on the product selection screen 2100 is pressed.

The quantity input screen 2200 has a quantity display area 2201 , a plus button 2202 , a minus button 2203 , an enter button 2204 and a cancel button 2205 . The quantity display area 2201 is an area for displaying the purchase quantity. A plus button 2202 is a button for increasing the purchase quantity. A minus button 2203 is a button for subtracting the purchase quantity. A decision button 2204 is a button for deciding the purchase quantity. The display control unit 2002 displays the symbol screen 2300 when the enter button 2204 is pressed. A cancel button 2205 is a button for canceling the purchase. The display control unit 2002 displays the product selection screen 2100 when the cancel button 2205 is pressed. The customer inputs the quantity of the product to be purchased through the reservation purchase on the quantity input screen 2200 .

FIG. 14 is a diagram showing an example of the symbol screen 2300. As shown in FIG. The symbol screen 2300 is an image having code symbols indicating the details of the purchase reservation. A symbol screen 2300 has a first read image 2301 and a cancel button 2302 . A first read image 2301 is a code symbol indicating information for displaying a screen for making a purchase reservation. That is, the first read image 2301 is a code symbol having information such as the product to be purchased by the purchase reservation and the purchase quantity. For example, the customer terminal 30 reads the first read image 2301 to display the advance payment screen 3100 (see FIG. 15). A cancel button 2302 is a button for canceling the purchase. The display control unit 2002 displays the product selection screen 2100 when the cancel button 2302 is pressed.

The CPU of the control unit 301 of the customer terminal 30 expands the control program 308 stored in the storage unit 302 into RAM and operates according to the control program 308 to generate each functional unit in the RAM. Accordingly, the control unit 301 of the customer terminal 30 includes a communication control unit 3001, a reading control unit 3002, a display control unit 3003, an operation control unit 3004, and a guarantee processing unit 3005 as functional units.

The communication control unit 3001 controls the communication unit 303 to communicate with each device connected to the network 60 .

A reading control unit 3002 controls the imaging unit 304 to read code symbols such as bar codes and two-dimensional codes. More specifically, the reading control unit 3002 reads the information indicated by the code symbol by decoding the image of the code symbol. For example, the reading control unit 3002 reads the first read image 2301 which is the code symbol displayed on the symbol screen 2300 displayed by the signage terminal 20 . As a result, the reading control unit 3002 reads information such as the product to be purchased by the purchase reservation and the purchase quantity.

The display control unit 3003 controls the display unit 305 to display various screens. The display control unit 3003 displays the advance payment screen 3100 based on the information read by the reading control unit 3002 from the first read image 2301 of the symbol screen 2300 . More specifically, the display control unit 3003 displays an advance payment screen 3100 for paying an advance payment for a purchase reservation for purchasing the selected product by the purchase quantity.

FIG. 15 is a diagram showing an example of an advance payment screen 3100. As shown in FIG. The advance payment screen 3100 is a screen for requesting the payment of the advance payment for the product purchased by the purchase reservation. In other words, the advance payment screen 3100 is a screen for paying an advance payment in order to guarantee the purchase of the reserved product. The advance payment screen 3100 has a product display area 3101 , a payment request image 3102 , a payment method selection button 3103 and a cancel button 3104 .

The product display area 3101 is an area for displaying the name and price of the product purchased by the purchase reservation. The payment request image 3102 is an image such as a message requesting payment of an advance payment. The payment request image 3102 shown in FIG. 15 requests payment of 500 yen as an advance payment, but the amount of the advance payment may be changed arbitrarily, or may be an amount calculated by a formula. good too.

A payment method selection button 3103 is a button for selecting a payment method for the advance payment. The payment method is the type of credit card, the type of electronic money, and the like. The advance payment screen 3100 shown in FIG. 15 also has two payment method selection buttons 3103 . However, the advance payment screen 3100 may have three or more payment method selection buttons 3103 . For example, a payment method selection button 3103 is associated with each payment method. That is, when the payment method selection button 3103 is pressed, the customer terminal 30 pays the advance payment by the payment method associated with the payment method selection button 3103 that was pressed. A cancel button 3104 is a button for canceling the advance payment. In other words, the cancel button 3104 is a button for canceling the purchase. The display control unit 3003 displays the product selection screen 2100 when the cancel button 3104 is pressed.

Here, when the payment method selection button 3103 is pressed, the communication control unit 3001 transmits to the management server 10 purchased product information requesting the purchased product. Then, the communication control unit 3001 receives purchase approval/disapproval information indicating whether or not to approve the purchase from the management server 10 . The display control unit 3003 displays a purchase reservation prohibition screen 3200 when the purchase approval/disapproval information indicating whether or not to approve the purchase indicates that the purchase is not permitted.

FIG. 16 is a diagram showing an example of a purchase reservation disabled screen 3200. As shown in FIG. The purchase reservation disabled screen 3200 is a screen for notifying that the purchase cannot be made due to the purchase reservation. The purchase reservation prohibition screen 3200 has a purchase prohibition product display area 3201 , a sale prohibition notification image 3202 , an allowable range notification image 3203 , and a close button 3204 .

The non-purchasable product display area 3201 is an area for displaying products determined to be unpurchasable due to the purchase reservation. In addition, in the non-purchasable product display area 3201, a strikethrough is added to the product name and price to indicate that the product cannot be purchased due to a purchase reservation. The non-sale notification image 3202 is an image such as a message indicating that the target product for purchase reservation cannot be sold. The permissible range notification image 3203 is an image such as a message indicating the upper limit of the product that the customer can purchase, although the product to be reserved for purchase cannot be sold. A close button 3204 is a button for accepting an operation to close the purchase reservation prohibition screen 3200 .

In addition, when the purchase reservation is approved, the guarantee process for paying the advance payment is executed, and the purchase by the purchase reservation is registered, the communication control unit 3001 sends the reservation registration information registered to purchase by the purchase reservation to the management server. Receive from 10. The display control unit 3003 displays the delivery guide screen 3300 based on the receipt code that indicates that the customer is the customer who will receive the product included in the reservation registration information.

FIG. 17 is a diagram showing an example of the delivery guidance screen 3300. As shown in FIG. The delivery guidance screen 3300 is a screen for notifying the delivery of the product reserved for purchase. The delivery guide screen 3300 has a product display area 3301 , a delivery notification image 3302 , and a second read image 3303 . The product display area 3301 is an area for displaying the name and price of the product purchased by the purchase reservation. The delivery notification image 3302 is an image such as a message for notifying delivery of the product purchased by the purchase reservation. Specifically, the delivery notification image 3302 notifies that the POS terminal 40 will deliver the product, that the POS terminal 40 will notify when the product is ready to be delivered, and that the clerk operating the POS terminal 40 will be shown the screen. do. A second read image 3303 is an image representing the receipt code as a code symbol. By reading the second read image 3303, the POS terminal 40 executes an inquiry as to whether or not the customer is the customer who delivers the product.

Also, when the transportation of the product from the warehouse to the POS terminal 40 is completed, the communication control unit 3001 receives product preparation information indicating that the product is ready for delivery. The display control unit 3003 displays the receipt possible screen 3400 based on the receipt code indicating that the customer is the customer who will receive the merchandise included in the merchandise preparation information.

FIG. 18 is a diagram showing an example of a receipt available screen 3400. As shown in FIG. The ready-to-receive screen 3400 is a screen for notifying that transportation of the product reserved for purchase has been completed. The ready-to-receive screen 3400 has a product display area 3401 , a delivery completion notification image 3402 , and a second read image 3403 . The product display area 3401 is an area for displaying the name and price of the product purchased by the purchase reservation. The transportation completion notification image 3402 is an image such as a message that notifies that the transportation of the product purchased by the purchase reservation is completed and that the product can be delivered. Specifically, the delivery completion notification image 3402 notifies that the product can be delivered at the POS terminal 40 and that the screen will be shown to the clerk operating the POS terminal 40 . A second read image 3403 is an image representing the receipt code as a code symbol.

The operation control unit 3004 controls the operation unit 306 and receives various operations. For example, the operation control unit 3004 accepts an operation of selecting a method of paying the advance on the advance payment screen 3100 .

The guarantee processing unit 3005 executes guarantee processing for guaranteeing the purchase of the product reserved for purchase. For example, the guarantee processing unit 3005 executes guarantee processing in which all or part of the product price is paid in advance. More specifically, the guarantee processing unit 3005 executes guarantee processing for paying an advance payment according to the payment method selected on the advance payment screen 3100 . For example, the guarantee processing unit 3005 executes communication with the server according to the selected payment method as guarantee processing. As a result, the guarantee processing unit 3005 executes processing for paying the advance payment.

The CPU included in the control unit 101 of the management server 10 develops the control program 107 stored in the storage unit 102 in RAM and operates according to the control program 107 to generate each function unit in the RAM. As a result, the control unit 101 of the management server 10 includes, as functional units, a communication control unit 1001, a purchase reservation determination unit 1002, a purchase reservation registration unit 1003, a transportation necessity determination unit 1004, a reservation reference unit 1005, and a sales prohibition setting unit. 1006.

The communication control unit 1001 controls the communication unit 103 to communicate with each device connected to the network 60 . For example, the communication control unit 1001 receives purchase approval information requesting approval for purchasing a product based on a purchase reservation. That is, the communication control unit 1001 receives a customer code for specifying the customer who purchases the product. Communication control unit 1001 is an example of receiving means. For example, the communication control unit 1001 receives a customer code for identifying a customer who purchases a set product having multiple products sold individually.

The purchase reservation determination unit 1002 determines whether the purchase of the product is approved for the customer specified by the customer code received by the communication control unit 1001 based on the customer master 108 in which whether or not the purchase of the product is restricted is set for each customer. customer. Purchase reservation determination unit 1002 is an example of second determination means. More specifically, when the communication control unit 1001 receives purchase approval information requesting purchase approval, the purchase reservation determination unit 1002 determines whether or not to approve the purchase of the product through the purchase reservation. The purchase reservation determination unit 1002 determines whether or not to approve the purchase based on the purchase reservation availability information in the customer master 108 corresponding to the customer code included in the purchase approval information. That is, the purchase reservation determination unit 1002 determines to approve the purchase of the product through the purchase reservation when the purchase reservation availability information corresponding to the customer code is set to be available for purchase. On the other hand, the purchase reservation determination unit 1002 determines that the purchase of the product through the purchase reservation is not permitted when the purchase reservation availability information corresponding to the customer code is set to prohibit purchase.

Here, set products, for example, are registered in the product master 109 . In other words, the purchase reservation determination unit 1002 determines whether the customer is permitted to purchase a set product including a plurality of individually sold products.

The purchase reservation registration unit 1003 registers in the purchase reservation table 110 that the customer specified by the customer code will purchase the product when the guarantee process for guaranteeing the purchase of the product by the purchase reservation is executed. The purchase reservation registration unit 1003 is an example of registration means. More specifically, the communication control unit 1001 receives order information for ordering the purchase of the product by the purchase reservation when the purchase of the product by the purchase reservation is approved and the guarantee processing for guaranteeing the purchase is executed. The order information includes a product code indicating the product to be purchased, the quantity of the product to be purchased, and a customer code indicating the customer making the purchase. In other words, the purchase reservation registration unit 1003 registers the purchase reservation table 110 that the customer will purchase the product when the purchase of the product has been approved by the customer and when the guarantee process for guaranteeing the purchase of the product has been executed. sign up.

In addition, the purchase reservation registration unit 1003 causes the communication control unit 1001 to transmit reservation registration information indicating that the purchase of the product has been registered through the purchase reservation. The reservation registration information has a receipt code indicating that the customer is the customer who will receive the product. That is, based on the customer master 108 in which whether or not the purchase of the communication control unit 1001 product is restricted is set for each customer, the purchase of the set product is approved for the customer with the customer code. Send a pick-up code to prove that you are the customer who will receive the

The transportation necessity determination unit 1004 determines whether transportation of the products registered in the purchase reservation table 110 is necessary. More specifically, when a product code is registered in the purchase reservation table 110 , the transportation necessity determination unit 1004 determines whether transportation of the product is necessary based on the transportation necessity information of the product master 109 . That is, the transportation necessity determination unit 1004 determines that transportation of the product is necessary when transportation necessity is set in the transportation necessity information corresponding to the product code. On the other hand, the transportation necessity determination unit 1004 determines that the transportation of the product is unnecessary when the transportation necessity information corresponding to the product code indicates that transportation is unnecessary.

When the communication control unit 1001 determines that transportation of the product is necessary, the communication control unit 1001 transmits transportation information requesting transportation of the product to the salesclerk terminal 50 . In other words, when the purchase reservation registration unit 1003 registers that the customer purchases the product, the communication control unit 1001 transmits transportation information, which is a request for transportation of the product, to the salesclerk terminal 50 . More specifically, the communication control unit 1001, based on the product master 109 in which whether or not the product is to be transported from the storage location to the POS terminal 40 is set for each product, if the product is to be transported, the communication control unit 1001 sends the transportation information to the clerk. Send to terminal 50 . The transportation information includes the product code, quantity, and identification number registered in the purchase reservation table 110 . That is, the communication control unit 1001 transmits to the salesclerk terminal 50 an identification number, which is identification information for identifying the product to be delivered to the customer identified by the customer code.

The store clerk terminal 50 displays the received transportation information. Then, the store clerk transports the product specified by the product code to the vicinity of the POS terminal 40 in the quantity specified by the transport information. Furthermore, the store clerk attaches a piece of paper on which the identification number is written to the product, or places the product near the POS terminal 40 at a location specified by the identification number. As a result, the store clerk operating the POS terminal 40 can easily specify which product should be delivered to the customer.

Further, when the communication control unit 1001 receives the transportation completion information indicating that the transportation of the product is completed, the transportation necessity determination unit 1004 delivers the product to the POS terminal 40 based on the purchase reservation table 110. The communication control unit 1001 is caused to transmit product ready information indicating that the product is ready. More specifically, the transportation necessity determination unit 1004 extracts the product code, quantity, customer code, and receipt code associated with the same identification number as the identification number included in the transportation completion information in the purchase reservation table 110 . Then, the transport necessity determination unit 1004 causes the communication control unit 1001 to transmit product preparation information including the product code, quantity, and receipt code to the customer terminal 30 specified by the extracted customer code.

A reservation inquiry unit 1005 inquires about products reserved for purchase. Here, when the POS terminal 40 reads the second read image 3403 of the receipt possible screen 3400 displayed on the customer terminal 30 , the POS terminal 40 transmits inquiry information having a receipt code to the management server 10 . The reservation inquiry unit 1005 inquires about products based on the purchase reservation table 110 when the communication control unit 1001 receives the inquiry information.

More specifically, the reservation inquiry unit 1005 determines whether or not the same receipt code as the receipt code included in the inquiry information is registered in the purchase reservation table 110 . If the same receipt code as the receipt code included in the inquiry information is not registered in the purchase reservation table 110, the reservation inquiry unit 1005 determines that the customer is not purchasing the product by purchase reservation. Then, the reservation inquiry unit 1005 causes the communication control unit 1001 to transmit inquiry result information indicating that the customer is not the customer who purchases the product through the purchase reservation.

On the other hand, when the same receipt code as the receipt code included in the inquiry information is registered in the purchase reservation table 110, the reservation inquiry unit 1005 extracts the identification number associated with the receipt code from the purchase reservation table 110. Then, the reservation inquiry unit 1005 causes the communication control unit 1001 to transmit inquiry result information having the extracted identification number and customer code. The reservation inquiry unit 1005 causes the communication control unit 1001 to transmit the inquiry result information having the product code, quantity, customer code, and receipt code in the purchase reservation table 110, regardless of whether the identification number and customer code are present. good too.

The sales prohibition setting unit 1006 sets prohibition of purchase reservation for a designated customer. In other words, the sales prohibition setting unit 1006 sets prohibition of reseller purchase reservations. More specifically, when the communication control unit 1001 receives sales prohibition setting information having a customer code, the sales prohibition setting unit 1006 sets the purchase reservation propriety information corresponding to the customer code in the customer master 108 to prohibit purchase reservations. . The sales prohibition setting unit 1006 may set the prohibition of reseller purchase reservations by other methods. For example, when the communication control unit 1001 receives accounting information indicating that a quantity of merchandise exceeding a threshold has been purchased, the sales prohibition setting unit 1006 determines whether or not the purchase reservation is permitted corresponding to the customer code included in the accounting information in the customer master 108 . Information may be set so that purchase reservation is not allowed.

The CPU included in the control unit 501 of the store clerk terminal 50 develops the control program 508 stored in the storage unit 502 in RAM and operates according to the control program 508 to generate each functional unit in the RAM. Accordingly, the control unit 501 of the store clerk terminal 50 includes a communication control unit 5001, a display control unit 5002, and an operation control unit 5003 as functional units.

The communication control unit 5001 controls the communication unit 503 to communicate with each device connected to the network 60 . For example, the communication control unit 5001 receives transportation information from the management server 10 requesting transportation of the product from the storage location to the POS terminal 40 .

The display control unit 5002 controls the display unit 505 to display various screens. For example, when the communication control unit 5001 receives the transportation information, the display control unit 5002 displays the transportation screen based on the transportation information. The transport screen is an image showing the product to be transported from the storage location to the POS terminal 40 . The transport screen displays the product code indicating the product to be transported, the quantity of the product to be transported, and the identification number. As a result, the store clerk transports the specified quantity of the product shown on the transport screen. Furthermore, the store clerk who carries the product attaches a sheet on which the identification number is written, or arranges the product at the position specified by the identification number. As a result, the store clerk operating the POS terminal 40 can specify the product to be delivered to the customer by the identification number.

The operation control unit 5003 receives an operation indicating that the transportation of the product from the storage location to the POS terminal 40 is completed. Then, when receiving an operation indicating that the transportation is completed, the operation control unit 5003 causes the communication control unit 5001 to transmit transportation completion information indicating that the transportation is completed. The transportation completion information has the identification number of the transported product.

The CPU of the control unit 401 of the POS terminal 40 expands the control program 410 stored in the storage unit 402 into RAM and operates according to the control program 410 to generate each functional unit in the RAM. As a result, the control unit 401 of the POS terminal 40 includes, as functional units, a communication control unit 4001, a reading control unit 4002, an inquiry request unit 4003, a display control unit 4004, a product registration unit 4005, an accounting processing unit 4006, and a sales prohibition input unit. A unit 4007 is provided.

The communication control unit 4001 controls the communication unit 403 to communicate with each device connected to the network 60 .

A reading control unit 4002 controls the scanner 404 to read code symbols such as bar codes and two-dimensional codes. For example, the reading control unit 4002 reads the code symbols of the second read image 3403 of the ready-to-receive screen 3400 and the second read image 3303 of the delivery guide screen 3300 . Then, the read control unit 4002 acquires the received code by decoding the read code symbol.

An inquiry requesting unit 4003 inquires about products to be delivered to the customer. More specifically, when the reading control unit 4002 acquires the receipt code, the inquiry requesting unit 4003 transmits to the management server 10 inquiry information requesting an inquiry about the product to be delivered to the customer. The inquiry information has the acquired receipt code. Communication control unit 4001 then receives inquiry result information as a response to the inquiry information.

The display control unit 4004 controls the display unit 405 to display various screens. More specifically, when the communication control unit 4001 receives the inquiry result information, the display control unit 4004 displays the inquiry result indicated by the inquiry result information. For example, the display control unit 4004 displays the identification number when the identification number is included in the inquiry result information. A store clerk operating the POS terminal 40 identifies the product to be delivered to the customer by the identification number. Further, when the inquiry result information indicates that there is no applicable product, the display control unit 4004 displays that there is no product to be delivered to the customer.

The product registration unit 4005 executes product registration processing for registering products to be sold. For example, the product registration unit 4005 executes product registration processing for registering products including products to be purchased by purchase reservation.

The accounting processing unit 4006 executes accounting processing for the product registered by the product registration process. In addition, the accounting processing unit 4006 calculates the total amount after subtracting the amount of the paid advance payment when the advance payment has been made for the reservation purchase.

The sales prohibition input unit 4007 receives an input prohibiting reservation purchase by a customer who has executed product registration processing and accounting processing. In other words, the sales prohibition input unit 4007 receives an input prohibiting reservation purchase by the customer when the customer is considered to be a reseller based on the quantity purchased by the customer. More specifically, the sales prohibition input unit 4007 extracts the customer code included in the inquiry result information when receiving an input prohibiting reservation purchase by the customer. Then, the sales prohibition input unit 4007 causes the communication control unit 4001 to transmit sales prohibition setting information requesting setting of prohibition of reservation purchase. The sales prohibition setting information is a customer code included in the inquiry result information and has a customer code indicating a target customer.

It should be noted that the sales prohibition input unit 4007 may acquire the customer code by other methods than the inquiry result information. For example, when the sales prohibition input unit 4007 reads the customer code for giving points or when the customer code is read for payment by electronic money, even if the customer code is acquired by these processes, good.

Next, reservation processing executed by the sales system 1 will be described. Here, FIG. 19 is a flowchart showing an example of reservation processing executed by the sales system 1 according to this embodiment.

The display control unit 2002 of the signage terminal 20 displays the product selection screen 2100 for selecting the product to be purchased by the customer (step S1).

The display control unit 2002 displays the quantity input screen 2200 for inputting the purchase quantity of the product selected on the product selection screen 2100 (step S2).

The display control unit 2002 displays the symbol screen 2300 having the first read image 2301, which is a code symbol indicating the product selected on the product selection screen 2100 and the quantity input on the quantity input screen 2200 (step S3). .

The reading control unit 3002 of the customer terminal 30 reads the first read image 2301, which is the code symbol of the symbol screen 2300 (step S4).

The display control unit 3003 displays an advance payment screen 3100 requesting an advance payment for the quantity of products indicated by the first read image 2301 (step S5).

When the advance payment method is selected on the advance payment screen 3100, the communication control unit 3001 approves the purchase of the product selected on the product selection screen 2100 in the quantity entered on the quantity input screen 2200. The requested purchase approval information is transmitted to the management server 10 (step S6). The purchase approval information includes the product code of the product to be purchased, the quantity to be purchased, and the customer code indicating the customer who is to purchase the product.

The communication control unit 1001 of the management server 10 receives the purchase approval information from the customer terminal 30 (step S7).

The purchase reservation determination unit 1002 executes purchase determination processing for determining whether or not the customer with the customer code included in the purchase approval information can purchase the product by purchase reservation (step S8).

The communication control unit 1001 transmits purchase availability information, which is the determination result of the purchase determination process, to the customer terminal 30 (step S9).

The communication control unit 3001 of the customer terminal 30 receives the purchase approval/disapproval information (step S10).

The guarantee processing unit 3005 determines whether or not the purchase possibility information indicates that the product can be purchased by making a purchase reservation (step S11). If the purchase possibility information indicates that the product can be purchased by purchase reservation (step S11; Yes), the guarantee processing unit 3005 executes guarantee processing for guaranteeing the purchase of the product by purchase reservation (step S12).

The communication control unit 3001 transmits order information for ordering products to the management server 10 (step S13). The order information includes the product code of the product to be purchased, the quantity to be purchased, and the customer code to be purchased.

The communication control unit 1001 of the management server 10 receives the order information from the customer terminal 30 (step S14).

The purchase reservation registration unit 1003 registers the order indicated by the order information (step S15). In other words, the purchase reservation registration unit 1003 registers the product code, quantity, and customer code included in the order information in the purchase reservation table 110 . Further, the purchase reservation registration unit 1003 generates a receipt code indicating that the customer is the customer who receives the product, and an identification number for specifying the product to be given to the customer. Then, the purchase reservation registration unit 1003 registers the receipt code and identification number in the purchase reservation table 110 .

The communication control unit 1001 transmits to the customer terminal 30 reservation registration information indicating that the purchase is registered by purchase reservation (step S16). The reservation registration information includes a receipt code.

The communication control unit 3001 of the customer terminal 30 receives the reservation registration information from the management server 10 (step S17).

The display control unit 3003 displays the delivery guidance screen 3300 having a code symbol indicating the receipt code included in the reservation registration information (step S18). The sales system 1 then ends the reservation process.

In step S11, if the purchase availability information indicates that the product cannot be purchased (step S11; No), the display control unit 3003 displays a purchase reservation unavailable screen 3200 indicating that the product cannot be sold to the customer ( step S19). The sales system 1 then ends the reservation process.

Thus, the sales system 1 ends the reservation process.

Next, the transportation process executed by the sales system 1 will be described. Here, FIG. 20 is a flowchart showing an example of transportation processing executed by the sales system 1 according to this embodiment.

If the product code, quantity, customer code, receipt code, and identification number are registered in the purchase reservation table 110, the transportation necessity determination unit 1004 determines that the product registered in the purchase reservation table 110 is a product that requires transportation. It is determined whether or not there is (step S21). More specifically, the transportation necessity determination unit 1004 determines whether transportation is registered in the transportation necessity information of the product master 109 .

If the product does not require transportation (step S21; No), the management server 10 proceeds to step S28.

If the product requires transportation (step S21; Yes), the communication control unit 1001 transmits transportation information requesting transportation of the product to the salesclerk terminal 50 (step S22). The transportation information includes the product code, quantity, and identification number registered in the purchase reservation table 110 .

The communication control unit 5001 of the store clerk terminal 50 receives the transportation information from the management server 10 (step S23). The display control unit 5002 displays the transportation screen showing the products to be transported based on the transportation information (step S24). The transport screen shows the product to be transported, the quantity to be transported, and the identification number. As a result, the store clerk puts the identification number in a identifiable state near the POS terminal 40 .

The operation control unit 5003 determines whether or not an operation indicating that the transportation of the product has been completed has been received (step S25). If no operation has been received (step S25; No), the operation control unit 5003 waits.

If the operation has been accepted (step S25; Yes), the communication control unit 5001 transmits transportation completion information indicating that transportation of the product has been completed (step S26).

The communication control unit 1001 of the management server 10 receives the transportation completion information from the management server 10 (step S27).

The communication control unit 1001 transmits product preparation information indicating completion of preparation for transferring the product to the customer terminal 30 (step S28). The product preparation information includes a receipt code.

The communication control unit 3001 of the customer terminal 30 transmits the commodity preparation information from the management server 10 (step S29). The display control unit 3003 displays the receipt possible screen 3400 indicating that the customer is the customer who receives the merchandise based on the merchandise preparation information (step S30). The receivable screen 3400 has a second read image 3403 representing the receivable code as a code symbol.

The reading control unit 4002 of the POS terminal 40 reads the second read image 3403 representing the receipt code as a code symbol (step S31). The communication control unit 4001 transmits inquiry information having the read receipt code to the management server 10 (step S32).

The communication control unit 1001 of the management server 10 receives the inquiry information from the POS terminal 40 (step S33). The communication control unit 1001 transmits inquiry result information having an identification number associated with the receipt code included in the inquiry information in the purchase reservation table 110 (step S34).

The communication control unit 4001 of the POS terminal 40 receives the inquiry result information from the management server 10 (step S35). The display control unit 4004 displays the identification number included in the inquiry result information (step S36). Thereby, the store clerk identifies the product to be handed over to the customer by the identification number.

The product registration unit 4005 executes product registration processing for registering products including the product reserved for purchase (step S37).

The accounting processing unit 4006 executes accounting processing for paying the price of the product registered by the product registration processing (step S38). Note that the checkout processing unit 4006 requests the payment of the amount obtained by subtracting the advance payment, since the advance payment for the product reserved for purchase has already been paid.

Thus, the sales system 1 ends the transportation process.

As described above, the management server 10 according to this embodiment receives purchase approval information having a customer code for specifying a customer who purchases a product. In addition, the management server 10 registers in the purchase reservation table 110 that the customer specified by the customer code will purchase the product when the guarantee process for guaranteeing the purchase of the product is executed. Then, when the purchase reservation table 110 registers that the customer purchases the product, the management server 10 transmits a product transportation request to the clerk terminal 50 . In this way, the management server 10 transmits a delivery request for the product to the store clerk terminal 50 when the purchase is guaranteed. That is, the management server 10 can reduce the possibility that the purchase will be canceled due to the guarantee process for guaranteeing the purchase of the product. Therefore, the management server 10 can reduce the possibility that the preparation for delivery of the product will be wasted, thereby reducing the inconvenience associated with the sale of the product.

In the embodiment described above, the customer terminal 30 executes the process of paying the advance payment as a guarantee process for guaranteeing the purchase of the product reserved for purchase. However, the guarantee process may be a process other than the process of paying an advance payment. For example, the guarantee process may be a process of agreeing that the points will be lost if the target product is not purchased, or that a parking ticket will not be issued if the target product is not purchased. It may be a process of agreeing, a process of agreeing that the coupon cannot be used if the target product is not purchased, or any other process.

While several embodiments of the invention have been described, these embodiments have been presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and modifications can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the scope of the invention described in the claims and equivalents thereof.

The program to be executed by each device of the above-described embodiments and modified examples is preliminarily incorporated in a storage medium (ROM or storage unit) included in each device and provided, but the present invention is not limited to this. For example, to provide files in installable format or executable format by recording them on computer-readable recording media such as CD-ROMs, flexible disks (FD), CD-Rs, DVDs (Digital Versatile Disks), etc. can be configured to Further, the storage medium is not limited to a medium independent of a computer or an embedded system, but also includes a storage medium in which a program transmitted via a LAN (Local Area Network), the Internet, etc. is downloaded and stored or temporarily stored.

Further, the programs executed by the devices of the above embodiments and modifications may be stored on a computer connected to a network such as the Internet, and may be provided by being downloaded via the network. It may be configured to be provided or distributed via a network such as.

Also, the server device will be added.
[Appendix 1]
Receiving means for receiving customer identification information for identifying a customer who purchases a set product having a plurality of products sold individually;
A customer who receives the set product on the condition that the purchase of the set product is approved for the customer of the customer identification information based on the customer master in which whether or not the purchase of the product is restricted is set for each customer. a transmission means for transmitting receipt identification information for proving that
A server device comprising

1 sales system 10 management server 20 signage terminal 30 customer terminal 40 POS (Point of Sales) terminal 50 clerk terminal 108 customer master 109 product master 110 purchase reservation table 1001 communication control unit 1002 purchase reservation determination unit 1003 purchase reservation registration unit 1004 transportation required No determination unit 1005 Reservation inquiry unit 1006 Sales prohibition setting unit 2001 Communication control unit 2002 Display control unit 2100 Product selection screen 2101 Product selection button 2200 Quantity input screen 2201 Quantity display area 2202 Plus button 2203 Minus button 2204 Enter button 2205 Cancel button 2300 Symbol Screen 2301 First read image 2302 Cancel button 3001 Communication control unit 3002 Reading control unit 3003 Display control unit 3004 Operation control unit 3005 Warranty processing unit 3101 Goods display area 3102 Payment request image 3103 Payment method selection button 3104 Cancel button 3100 Advance payment screen 3200 Purchase reservation disabled screen 3201 Purchasable product display area 3202 Sales disabled notification image 3203 Allowable range notification image 3204 Close button 3300 Delivery guide screen 3301 Product display area 3302 Delivery notification image 3303 Second read image 3400 Receivable screen 3401 Product display area 3402 Transportation completion notification image 3403 Second read image 4001 Communication control unit 4002 Reading control unit 4003 Inquiry request unit 4004 Display control unit 4005 Merchandise registration unit 4006 Account processing unit 4007 Sales prohibition input unit 5001 Communication control unit 5002 Display control unit 5003 Operation control unit

JP 2020-140635 A

Claims (6)

Receiving means for receiving customer identification information for identifying a customer who purchases a product;
registration means for registering that the customer identified by the customer identification information will purchase the product when a guarantee process for guaranteeing the purchase of the product is executed;
a transmission means for transmitting a request for transportation of the product to a portable terminal when the purchase of the product by the customer is registered by the registration means;
A server device comprising The transmission means transmits the transportation request to the mobile terminal when the product is to be transported based on a product master in which whether or not the product is to be transported from the storage location to the accounting device is set for each product. ,
The server device according to claim 1. The transmission means transmits identification information for identifying the product to be delivered to the customer identified by the customer identification information to the portable terminal.
3. The server device according to claim 1 or 2. Whether the customer specified by the customer identification information received by the receiving means is a customer whose purchase of the product is approved, based on a customer master in which whether or not purchase of the product is restricted is set for each customer Further comprising a second determination means for determining
The registration means registers that the customer purchases the product when the customer is approved for purchase of the product and when the guarantee process is executed.
The server device according to any one of claims 1 to 3. The second determination means determines whether the customer is permitted to purchase a set product having a plurality of products sold individually.
The server device according to claim 4. the server device,
Receiving means for receiving customer identification information for identifying a customer who purchases a product;
registration means for registering that the customer identified by the customer identification information will purchase the product when a guarantee process for guaranteeing the purchase of the product is executed;
a transmission means for transmitting a request for transportation of the product to a portable terminal when the purchase of the product by the customer is registered by the registration means;
program to function as

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