JP2022182323A - Management system and management program - Google Patents

Abstract

To provide a management system and a management program capable of performing investigation according to needs of an organization in order to manage a state of a subject belonging to the organization.SOLUTION: In a server device 2 of a management system 100, an investigation unit 231 performs investigation on one or more pieces of index information indicated by selection information on a subject in accordance with an investigation period indicated by investigation frequency information and start timing information when the selection information indicating that one or more pieces of index information are selected for use in an organization among a plurality of pieces of index information stored in a recording unit 22 is input into the management system.SELECTED DRAWING: Figure 1

Description

The present invention relates to a management system and a management program.

Conventionally, there has been known a technique of analyzing based on answers to questions from subjects (for example, Patent Literature 1).

JP 2001-312579

By the way, in order to manage the condition of a subject belonging to an organization, there has been a demand for a technique for investigating according to the needs of the organization.

SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and it is an object of the present invention to provide a management system capable of conducting research according to the needs of the organization in order to manage the status of subjects belonging to the organization. .

In order to solve the above-described problems and achieve the object, the management system according to claim 1 is a management system for managing subjects belonging to an organization, comprising a plurality of management systems for managing the subjects. index information storage means for storing the plurality of index information, which are index information and are associated with question information for the subject; and one of the plurality of index information stored in the index information storage means. When selection information indicating selection of at least one item of index information for use in said organization is input into said management system, at least said subject is surveyed on one or more items of index information indicated by said selection information. and a means for investigating the

The management system according to claim 2 is the management system according to claim 1, wherein survey time information for specifying a survey time for one or more index information indicated by the selection information is input to the management system. If so, the investigation means investigates one or more pieces of index information indicated by the selection information in accordance with the investigation period indicated by the investigation period information.

The management system according to claim 3 is the management system according to claim 1 or 2, wherein the index information storage means stores the plurality of index information and question information about each of the plurality of index information. are stored in a mutually associated state, and the investigation means uses the question information associated with the one or more pieces of index information indicated by the selection information to use the one or more pieces of index information indicated by the selection information. Conduct a survey on

Further, the management system according to claim 4 is the management system according to any one of claims 1 to 3, wherein the plurality of index information are predetermined to be used by the organization. 1 index information that is not selectable by the user of the organization, and second index information that is not predetermined to be used by the organization, and the second index information that can be selected by a user on the organization side, and for the user on the organization side to use one or more pieces of index information among the plurality of the second index information in the organization. When selected, the selection information indicating one or more index information selected by the user on the organization side is input to the management system, and in this case, the investigation means selects one or more index information indicated by the selection information. A survey on the index information and a survey on the first index information are performed.

Further, the management system according to claim 5 is the management system according to any one of claims 1 to 4, wherein a recommendation for improving the condition of the subject is provided based on the investigation result of the investigation means. Output means for outputting information is further provided.

Further, the management program according to claim 6 is a management program for managing a subject belonging to an organization, wherein the computer is a plurality of index information for managing the subject, selecting one or more pieces of index information among the plurality of pieces of index information stored in index information storage means for storing the plurality of pieces of index information associated with question information for When selection information indicating is input to the computer, at least it functions as investigation means for conducting an investigation on the subject with respect to at least one piece of index information indicated by the selection information.

According to the management system according to claim 1 and the management program according to claim 6, selection information indicating that one or more items of index information from among a plurality of items of index information have been selected for use in an organization is When input into the management system, it is possible to select index information according to the needs of the organization, for example, by conducting a survey on at least one or more pieces of index information indicated by the selection information. In order to manage the condition of subjects belonging to an organization, it becomes possible to investigate according to the needs of the organization.

According to the management system of claim 2, according to the survey time indicated by the survey time information, by conducting surveys on one or more pieces of index information indicated by the selection information, for example, the status of subjects belonging to an organization is managed. Therefore, it is possible to conduct a survey according to the needs of the organization concerned.

According to the management system of claim 3, by using the question information associated with the one or more index information indicated by the selection information to investigate the one or more index information indicated by the selection information, for example , it becomes possible to appropriately investigate the target person.

According to the management system of claim 4, by conducting a survey on one or more pieces of index information indicated by the selection information and a survey on the first index information, for example, the subject can be investigated more appropriately. becomes possible.

According to the management system of claim 5, by outputting recommendation information for improving the condition of the subject, it is possible to assist the improvement of the condition of the subject, for example.

1 is a block diagram showing a management support system according to this embodiment; FIG. It is the figure which illustrated employee information. It is the figure which illustrated the index related information. It is the figure which illustrated question specific information. It is the figure which illustrated investigation history information. 9 is a flowchart of index selection processing; It is the figure which illustrated the index related information. 6 is a flowchart of investigation processing; It is the figure which illustrated the screen for investigation. It is the figure which illustrated the screen for investigation. It is the figure which illustrated the screen for investigation.

Embodiments of a management system and a management program according to the present invention will be described in detail below with reference to the drawings. In addition, this invention is not limited by this embodiment.

[Basic concept of the embodiment]
First, the basic concept of this embodiment will be explained. This embodiment generally relates to a management system and a management program.

"Management system" is a system for managing subjects belonging to an organization, for example, a system for managing the subject's condition (that is, various conditions including mental and physical health conditions, etc.) A concept that includes systems, etc., for supporting the work of managing individuals, for example, a concept that includes systems that perform processing related to indicator information, and a concept that includes systems, etc., that conduct research on indicator information. be.

An “organization” is a group for achieving a predetermined purpose, and is a concept including, for example, a company, a school, a community, and any other groups.

A “subject” is a person belonging to an organization, for example, a person to be managed, and an example is a concept that includes an employee, an employee, a student, a teacher, a resident, and the like.

“Index information” is information that indicates an index for managing a subject, and more specifically, it is a concept that includes information that indicates an index related to the subject's mind, body, ability, or the like. The indicators applied to this embodiment are arbitrary, but for example, when the "organization" is a company and the "target person" is an employee, signs of retirement, presenteeism, happiness, Absenteeism, motivation, etc. may be applied.

“Prediction of retirement” is, for example, an index related to a sign that an employee will retire. “Presenteeism” is, for example, an index related to work performance (that is, work ability) related to mental and physical health. The “happiness level” is, for example, an index relating to the degree of happiness related to work. "Absenteeism" is, for example, an index related to attendance due to poor physical condition. “Motivation” is, for example, an index related to motivating employees to work and continuing to make improvements to create a comfortable workplace.

In addition to the indicators specifically exemplified here, indicators of mental capital, resilience, psychological safety, health literacy, or health conditions and lifestyle habits may be applied, or other indicators may be applied. You may

In the following embodiments, the case where the "organization" is one company and the "subject" is an employee, and the employee is surveyed regarding index information will be exemplified. to explain.

[Specific contents of the embodiment]
Next, specific contents of the embodiment will be described.

(Constitution)
First, the configuration of the management support system according to this embodiment will be described. FIG. 1 is a block diagram showing a management support system according to this embodiment.

The management support system 100 includes, for example, a plurality of terminal devices 1 and server devices 2, and these terminal devices 1 and server devices 2 can communicate with each other.

(Configuration - terminal device)
The terminal device 1 is a device used by a target person or a user of an organization, and is, for example, a smart phone or a tablet terminal. As the terminal device 1, various devices such as a personal computer may be used.

"User on the organization side" is a person on the company side to whom the management support system 100 is applied, and is a concept including, for example, a person who has the authority to decide on the contents of surveys conducted on employees, In this embodiment, it is an employee belonging to the company's personnel department.

The terminal device 1 includes, for example, a communication unit 11, a touch pad 12, a display 13, a recording unit 14, and a control unit 15.

(Configuration - terminal device - communication unit)
The communication unit 11 is communication means for communicating with an external device (for example, the server device 2). Although the specific type and configuration of this communication unit 11 are arbitrary, for example, it can be configured using a known communication circuit or the like (the same applies to the communication units of other devices).

(Configuration - terminal device - touch pad)
The touch pad 12 is an operation unit that receives various operation inputs from the user when pressed by the user's finger or the like. Although the specific configuration of the touch pad 12 is arbitrary, for example, a known one provided with operation position detection means based on a resistive film system, an electrostatic capacity system, or the like can be used.

(Configuration - terminal device - display)
The display 13 is display means for displaying various images under the control of the control section 15 . Although the specific configuration of the display 13 is arbitrary, for example, a known flat panel display such as a liquid crystal display or an organic EL display can be used. Note that the touch pad 12 and the display 13 may be superimposed on each other and integrally formed as a touch panel.

(Configuration - terminal device - recording unit)
The recording unit 14 is recording means for recording programs and various data necessary for the operation of the terminal device 1, and is configured using, for example, a flash memory as an external recording device. the same). However, any other recording medium, including magnetic recording media such as hard disks and magnetic disks, or optical recording media such as DVDs and Blu-ray discs, can be used in place of or together with flash memory (other The same applies to the recording unit of the device of

(Configuration - terminal device - control unit)
The control unit 15 is a control means for controlling the terminal device 1. Specifically, the control unit 15 includes a CPU, various programs interpreted and executed on the CPU (a basic control program such as an OS, and a specific function activated on the OS). ), and an internal memory such as a RAM for storing programs and various data (the same applies to control units of other devices). In particular, the program according to the embodiment is installed in the terminal device 1 via an arbitrary recording medium or network, thereby substantially configuring each part of the control unit 15 (the same applies to the control units of other devices). do). Processing performed by the control unit 15 will be described later.

(Configuration - server device)
The server device 2 is the management system described above, and includes, for example, a communication unit 21, a recording unit 22, and a control unit 23. FIG.

(Configuration - server device - communication unit)
The communication unit 21 is communication means for communicating with an external device (for example, the terminal device 1).

(Configuration - server device - recording unit)
The recording unit 22 is recording means for recording programs and various data necessary for the operation of the server device, and is at least index information storage means.

The 'index information storage means' is, for example, means for storing a plurality of index information associated with question information. "Question information" is information indicating a question to be asked to a subject, and is a concept including information used when conducting a survey.

As shown in FIG. 1, the recording unit 22 stores, for example, employee information, index-related information, question specifying information, and survey history information.

(Configuration - server device - recording section - employee information)
The “employee information” in FIG. 1 is information indicating employees of the company to which the management support system 100 is applied. FIG. 2 is a diagram illustrating employee information. As shown in FIG. 2, this employee information includes, for example, information corresponding to the item "employee ID", information corresponding to the item "employee name information", and information corresponding to the item "department information". Associated with each other.

Information corresponding to the item "employee ID" is employee identification information for uniquely identifying an employee (hereinafter, identification information is also simply referred to as "ID") ("IDu0001", etc. in FIG. 2). . The information corresponding to the item "employee name information" is the employee name information indicating the name of the employee ("AA A1" etc. in FIG. 2 for convenience' sake). The information corresponding to the item "department information" is the department information indicating the department to which the employee belongs (eg "Department A, Section A" in FIG. 2).

As for the information at the top of the employee information (the combination of "IDu0001", "AA A1", and "Section A"), the name of the employee identified by "IDu0001" is " AA A1" is indicated, and the department to which the employee belongs is indicated as "A department A section".

Although the specific method of storing this employee information is arbitrary, for example, various information may be acquired and stored from a predetermined database installed in the company to which the management support system 100 is applied. Alternatively, it may be stored in any other manner.

(Configuration-server device-recording unit-index-related information)
The “index-related information” in FIG. 1 is information related to the above-described index, for example, information that serves as a reference for research on index information. FIG. 3 is a diagram exemplifying index-related information. As shown in FIG. 3, this index-related information includes, for example, information corresponding to the item "index specifying information", information corresponding to the item "question ID", information corresponding to the item "implementation information", and the item " Information corresponding to the item "investigation frequency information" and information corresponding to the item "start time information" are associated with each other.

Information corresponding to the item "index specifying information" is index specifying information for specifying an index. For example, information corresponding to the item "index ID", information corresponding to the item "index name information", item and information corresponding to "index type information".

The information corresponding to the item "index ID" is the aforementioned index information, specifically, the index ID for uniquely identifying the index (eg, "ID001" in FIG. 3). The information corresponding to the item "index name information" is the aforementioned index information, specifically, the index name information indicating the name of the index (in FIG. 3, the aforementioned "prediction of retirement").

Information corresponding to the item “index type information” is index type information indicating the type of index. As for the index, any number of types of two or more types may be used, but in the present embodiment, a case where two types of indices, a first index and a second index, are used will be described. As the index type information in FIG. 3, "first (fixed)" or "second (selectable)" indicating that the type corresponds to the first index is stored.

The “first index” is an index that is predetermined to be used by the organization, and is an index that cannot be selected by the user of the organization. It is an index that is defined and cannot be changed by the user on the organization side whether or not the survey is conducted. In addition, the “second indicator” is an indicator that is not predetermined to be used by the organization (that is, an indicator that is not predetermined to be used by the organization), and It is an index that can be selected by the user, for example, an index that can be changed whether or not to conduct a survey by the user on the organizational side.

In this embodiment, since the first index and the second index are provided, the company to which the management support system 100 is applied must conduct a survey on the first index, and according to the needs of the company, , it is also possible to optionally conduct a survey on the second index. For example, it may be interpreted that the index information indicating the first index corresponds to the "first index information" and the index information indicating the second index corresponds to the "second index information".

The information corresponding to the item "question ID" is the question ID that identifies the question to be asked to the employee during the survey ("ID1-1, ID1-2, ID1-3" etc. in FIG. 3). Information corresponding to "Information" is implementation information indicating whether or not to implement a survey (in FIG. 3, "actual" indicating that it will be implemented or "not" indicating that it will not be implemented).

Information corresponding to the item "survey frequency information" is survey time information for specifying the survey time, which is the time for surveying index information, and specifically indicates the frequency of surveys based on a predetermined time. This is survey frequency information. Note that the "predetermined time" is a time that serves as a reference for specifying the time of investigation using the investigation frequency information, and in the present embodiment, indicates the time indicated by start time information, which will be described later. . As the survey frequency information in FIG. /2 months”, and “once/6 months” indicating the frequency of once every 6 months, etc. are stored.

The information corresponding to the item "start time information" is the survey time information for specifying the survey time, which is the time of the survey on the index information. ) is start time information indicating the time. As the start time information in FIG. 3, "January 2020" or the like, which is information indicating the year and month when (or will start) the survey on the associated index information, is stored.

Then, information (“ID001”, “prediction of retirement”, “first (fixed)”, “ID1-1, ID1-2, ID1-3”, “real”, “ information of a combination of "once/month" and "January 2020"), it is shown that the name of the index identified by "ID001" is "prediction of retirement", and the index is the first index, and three questions identified by "ID1-1", "ID1-2", and "ID1-3" are associated with the index. In addition, it has been indicated that a survey on the indicator will be conducted, and the frequency of the survey on the indicator will be once a month. It also indicates that the month and year when the survey on the indicator was started (or started) was January 2020.

The specific method for storing this index-related information is arbitrary, but for example, the index-specific information and the question ID are pre-stored by an arbitrary method (the question-specific information to be described later is also stored in advance). ). Also, with regard to "implementation information", "survey frequency information", and "start time information", information associated with "indicator type information" = "first (fixed)" (for example, in FIG. The information shown in the third row to the third row) is assumed to be stored in advance by an arbitrary method, while the information associated with "index type information" = "second (selectable)" (in the figure 3, for example, the information shown in the fourth and subsequent rows) is stored by executing index selection processing, which will be described later.

(Configuration-server device-recording unit-question specific information)
"Question identification information" in FIG. 1 is information for identifying a question. FIG. 4 is a diagram exemplifying question identification information. As shown in FIG. 4, the question specifying information is such that information corresponding to the item "question ID" and information corresponding to the item "question content information" are associated with each other. Information corresponding to the item "question ID" is the same as the information with the same name in FIG.

Information corresponding to the item “question content information” is question information, and more specifically, question content information indicating the content of the question (in FIG. Are you ready?” etc.).

And for the information at the top of such question specific information ("ID1-1" and the combination of "Are you satisfied with the content of the work, the quantitative burden, and the discretion?"), "ID1 -1” indicates that the content of the question identified is, for example, “Are you satisfied with the content of the work, the quantitative burden, and the discretion?”

(Configuration - Server Device - Recording Unit - Investigation History Information)
The “investigation history information” in FIG. 1 is information indicating the history of the results of investigations conducted on employees. FIG. 5 is a diagram exemplifying investigation history information. As shown in FIG. 5, this survey history information includes, for example, information corresponding to the item "employee ID", information corresponding to the item "response date information", and information corresponding to the item "response content information". Associated with each other. Information corresponding to the item "employee ID" is the same as the information with the same name in FIG.

The information corresponding to the item "answer date information" is the answer date information indicating the date when the employee answered the questions in the survey (in FIG. 5, "January 6, 2020", etc.).

Information corresponding to the item "response content information" is response content information indicating the content of the employee's response to the question in the survey. In the present embodiment, "ID1-1:10, ID1-2:2, ID1-3:9, ID2 -1:95, ID3-1:6, ID4-1:7, ID5-1:4, .

In the present embodiment, the question in the survey is, for example, a question in the form of requesting to select and answer one of a predetermined number of answer candidates (for example, 11 or 5) (hereinafter also referred to as "type 1 questions"), questions that require you to enter and answer numerical values within a predetermined range (hereinafter also referred to as "type 2 questions"), and freely A case in which a question in the form of requesting an answer by inputting a sentence (hereinafter also referred to as a “third-type question”) is used will be described as an example.

Regarding "ID1-1:10" in FIG. 5, for example, the first-form question identified by "ID1-1" (that is, "Are you satisfied with the content of the work, the quantitative burden, and the discretion?") is the answer corresponding to "10". Also, for "ID2-1:95", for example, the question of the second type identified by "ID2-1" (that is, "If the work performance that can be demonstrated when there is no illness or injury is 100%, Evaluate your own work for the week.") is "95" (%). Note that FIG. 5 does not show the answers to the questions of the third type.

Then, information at the top of such investigation history information (“IDu0001”, “January 6, 2020”, and “ID1-1:10, ID1-2:2, ID1-3:9, ID2-1 :95, ID3-1:6, ID4-1:7, ID5-1:4, ..."), the employee identified by "IDu0001" (that is, the employee whose name is "AA A1" employee) answered the survey question on January 6, 2020, and the content of the answer by the employee is "ID1-1: 10, ID1-2: 2, ID1 -3:9, ID2-1:95, ID3-1:6, ID4-1:7, ID5-1:4, .

Any specific storage method may be used to store this investigation history information. For example, the investigation history information is stored by executing investigation processing described later.

(Configuration - server device - control unit)
The control unit 23 in FIG. 1 is control means for controlling the server device 2, and functionally conceptually includes an investigation unit 231, for example. When selection information indicating that one or more pieces of index information out of the plurality of pieces of index information stored in the recording unit 22 have been selected for use in the organization, the investigation unit 231 is input to the server device 2. , at least a survey means for surveying a subject about one or more pieces of index information indicated by the selection information. Processing performed by the control unit 23 will be described later.

(process)
Next, an index selection process and an investigation process executed by the management support system 100 configured as described above will be described.

(Processing-index selection processing)
First, the index selection process will be described. The "index selection process" is roughly a process executed by the server device 2. For example, index information used in a survey of employees conducted in a company to which the management support system 100 is applied is selected. This is a process for selection.

FIG. 6 is a flowchart of index selection processing. The timing of executing this index selection process is arbitrary. A processing start signal is transmitted from the terminal device 1 to the server device 2, and the index selection processing is started when the server device 2 receives the processing start signal.

FIG. 7 is a diagram exemplifying index-related information. Here, for example, when the index-related information shown in FIG. 7 is stored as the initial value of the index-related information recorded in the recording unit 22 shown in FIG. A case of selecting a certain "absenteeism" and "motivation" will be explained as an example.

===SA1===
At SA1 in FIG. 5, the research unit 231 of the server device 2 selects candidates for index information to be used in a survey of employees from the terminal device 1 used by the user of the organization (that is, the terminal device 1 that transmitted the processing start signal). ) is displayed on the display 13 . Specifically, by referring to the index-related information in FIG. 7, the index name information associated with “index type information”=“second (selectable)” is identified, and the identified index name information is sent to the terminal device. Display by sending to 1.

Here, for example, referring to the index-related information in FIG. 7, “index name information”=“absenteeism”, “motivation ”, “mental capital”, and “resilience” are specified, and the specified index name information is transmitted to the terminal device 1 for display. In this case, “absenteeism”, “motivation”, “mental capital”, and “resilience” are listed on the display 13 of the terminal device 1 .

On the other hand, the user on the organization side visually recognizes the index name information displayed in the list on his/her own terminal device 1, decides the index to be used in the survey conducted by the company to which the user belongs, and also decides the index. After determining the survey start time and survey frequency of the indicator, select the indicator name information indicating the determined indicator from the above-mentioned displayed indicator name information, and select the selected indicator name information and the survey start time determined above. and the information indicating the determined survey frequency to the server device 2 side, through the touch pad 12 . In this case, the terminal device 1 receives selection information (that is, at least the organization (selection information indicating the index name information selected by the user on the other side), and transmits the generated selection information to the server device 2 .

Here, for example, a user on the organization side determines indicators of "absenteeism" and "motivation" as indicators to be used in a survey conducted by the company, and Decided to start the survey in January 2020, and decided to survey “absenteeism” and “motivation” at “once every 6 months” and “once every 2 months”. After that, the predetermined operation described above is performed. In this case, the terminal device 1 provides information that correlates "absenteeism", "January 2020", and "once/six months" (hereinafter also referred to as "absenteeism related selection information"). ), and information that correlates “motivation”, “January 2020”, and “once/two months” (hereinafter also referred to as “motivation-related selection information”). Send to the server device 2 .

===SA2===
At SA2 in FIG. 5, the investigation unit 231 of the server device 2 receives the selection information transmitted from the terminal device 1 (that is, the selection information transmitted from the terminal device 1 is input to the server device 2). Here, for example, the selection information including the previously transmitted "absenteeism-related selection information" and "motivation-related selection information" is received.

===SA3===
At SA3 in FIG. 5, the investigation unit 231 of the server device 2 stores information corresponding to the selection information in the index-related information based on the selection information received at SA2. Specifically, in the index related information in FIG. The information indicating the survey frequency and the information indicating the start time included in the selection information received in 1 are stored as the survey frequency information and the start time information in the index-related information in FIG.

Here, for example, "index name information" = "absenteeism" and "motivation" are stored in the selection information received at SA2. "Real" is stored as implementation information associated with "absenteeism" and "motivation". In addition, the selection information received at SA2 includes information indicating “once/6 months” and “once/2 months” as information indicating the survey frequency, and “January 2020 is included as information indicating the survey start time, the survey frequency information and start time information in the fourth and fifth rows of FIG. 3 are stored. Thus, each piece of information shown in FIG. 3 is stored. This completes the index selection process.

(Processing - Investigation Processing)
Next, investigation processing will be described. The “investigation process” is roughly a process executed by the server device 2, and is, for example, a process for conducting an investigation on employees of the company to which the management support system 100 is applied.

FIG. 8 is a flowchart of investigation processing. Although the timing of executing this investigation process is arbitrary, for example, a case where the investigation is set to be conducted around the first week of each month will be described as an example. Specifically, the investigation process is started on the first day of each month (that is, 0/1, XX, etc.), and the explanation starts from the start of the investigation process.

Here, for example, all employees of the company are surveyed, but the explanation will focus mainly on the employee identified by "employee ID" = "IDu0001" in Fig. 2 . Also, a case where the information in FIG. 3 is stored as the index-related information in the recording unit 22 in FIG.

===SB1===
At SB1 in FIG. 8, the investigation unit 231 of the server device 2 identifies indices to be investigated. Specifically, first, it is assumed that the server device 2 is provided with date specifying means for specifying the current date, and the current date is specified using this date specifying means. Next, in the index-related information in FIG. 3, identify the index information in which “implementation information”=“actual” is stored, and examine the index-related information in FIG. 3 from among the indices indicated by the identified index information. Refer to the frequency information and start time information to identify indicators to be investigated in this month's survey.

Here, for example, a case where the current date is "January 1, 2020" and a case where the current date is "March 1, 2020" will be described.

<<<If the current date is "January 1, 2020">>>
When the current date is “January 1, 2020”, the date identification means of the server device 2 is used to identify “January 1, 2020” as the current date. Next, in the index-related information shown in FIG. 3, “index ID”=“ID001” to “ID005” are specified as the index information storing “implementation information”=“actual”, and the specified “index ID” is specified. ="ID001" to "ID005" identify the index to be investigated in this month's investigation. Specifically, for all of this index information, the survey frequency information for the index-related information in FIG. Therefore, assuming that "January 2020", which is the current month, is the first month of the survey, and that all the indicators with the above-specified "index ID" = "ID001" to "ID005" will be investigated, "index ID" = The indicators indicated by "ID001" to "ID005" are specified as indicators to be investigated in this month's survey.

<<<If the current date is "March 1, 2020">>>
If the current date is "March 1, 2020", the date identifying means of the server device 2 is used to identify "March 1, 2020" as the current date. Next, in the index-related information shown in FIG. 3, “index ID”=“ID001” to “ID005” are specified as the index information storing “implementation information”=“actual”, and the specified “index ID” is specified. ="ID001" to "ID005" identify the index to be investigated in this month's investigation.

Specifically, for the indicators indicated by "index ID" = "ID001" to "ID003", "start time information" = "January 2020" and "survey frequency information" = Since it is "once/month", it can be specified that the survey will be conducted every month based on "January 2020". It is identified as an index to be investigated in the survey of “March 2020”, which is the current month corresponding to “1st”.

For the index indicated by "index ID" = "ID004", in the index-related information in Fig. 3, "start time information" = "January 2020" and "survey frequency information" = "6 times/month ", so it can be specified that the survey will be conducted only once every six months based on "January 2020", so the current date specified above, "March 1, 2020" It is not specified as an index to be surveyed in the survey of "March 2020", which is the month corresponding to "Japan".

For the index indicated by "index ID" = "ID005", in the index-related information in Fig. 3, "start time information" = "January 2020" and "survey frequency information" = "once/two months ", so it can be specified that the survey will be conducted only once every two months based on "January 2020", so the current date specified above, "March 1, 2020" It is specified as an index to be investigated in the survey of “March 2020”, which is the current month corresponding to “Japan”.

Then, the indicators indicated by "index ID" = "ID001" to "ID003" and "ID005" are identified as indicators to be investigated in this month's survey, and the index indicated by "index ID" = "ID004" is , will not be specified as indicators to be investigated in this month's survey.

===SB2===
At SB2 in FIG. 8, the investigation unit 231 of the server device 2 generates screen information for displaying the investigation screen. 9 to 11 are diagrams showing examples of investigation screens. The “survey screen” is a screen displayed on the display 13 of the terminal device 1 used by the employee when conducting a survey. For example, as illustrated in FIGS. 9 to 11, basically This screen includes a combination of a question display field G11 and an answer input field G12. The "question display field" G11 is a field for displaying questions. The "answer input field" G12 is a field for inputting an answer to the question displayed in the question display field G11, and is configured so that an answer corresponding to the question format can be input.

As for the answer entry field G12 in FIG. 9, the case of selecting and entering one of 11 answer candidates (numerical values "0" to "11" indicating the degree of affirmation in the figure) is exemplified. ing. As for the answer entry field G12 in FIG. 10, the case of entering a numerical value within the range of 0 to 300 and answering is exemplified. As for the answer input field G12 in FIG. 11, the case of selecting and inputting one of five answer candidates (“strongly disagree” to “strongly agree” in the figure) is illustrated. Here, when "strongly disagree" is selected in the answer input field G12 of FIG. is selected, the numerical value corresponding to the selected answer is input, such as the numerical value "2" corresponding to "somewhat unapplicable" is input.

Specifically, the process of SB2 in FIG. 8 refers to the index-related information in FIG. By referring to the question specifying information, question content information associated with the same question ID as the question ID specified above is specified, and screen information for displaying a survey screen including the specified question content information is generated. .

<<<If the current date is "January 1, 2020">>>
If the current date is "January 1, 2020", in SB1, the indicators indicated by "Index ID" = "ID001" to "ID005" were identified as indicators to be investigated in this month's survey. , with reference to the index-related information in FIG. ID 5-3, ...", and referring to the question identification information in FIG. is specified, and screen information for displaying the survey screens shown in FIGS. 9 to 11 and the like including the specified question content information is generated.

<<<If the current date is "March 1, 2020">>>
If the current date is "March 1, 2020", in SB1, the index indicated by "Index ID" = "ID001" to "ID003" and "ID005" is the index to be investigated in this month's survey. 3, "question ID" = "ID1-1, ID1-2, ID1-3, ID2-1, ID3-1, ID5-1, ID5-2, ID5-3, . information” = “Are you satisfied with the content of the work, the amount of the burden, and the discretion?” , How many days did you take time off from work due to your illness?” is not specified), and screen information for displaying the survey screens shown in FIGS. 9 and 11 including the specified question content information is generated. In this case, as described above, the index indicated by "index ID" = "ID004" is not specified as an index to be investigated in SB1, so the screen information for displaying the investigation screen of FIG. is not generated, and the index indicated by "ID004" is not investigated.

===SB3===
At SB3 in FIG. 8, the research unit 231 of the server device 2 generates link information, which is an access destination for displaying a research screen corresponding to the screen information generated at SB2, and distributes the generated link information to all employees of the company. to the terminal device 1 of the employee.

Here, for example, if the current date is "January 1, 2020", the link information for displaying the investigation screens shown in FIGS. If it is March 1, 2009, the link information for displaying the investigation screens shown in FIGS. 9 and 11 is transmitted.

===SB4===
At SB4 in FIG. 8, the investigation unit 231 of the server device 2 displays an investigation screen. Specifically, when an employee accesses the server device 2 via his/her own terminal device 1 based on the link information transmitted at SB3, for the accessed terminal device 1, generated at SB2 By transmitting the screen information, the screen for investigation is displayed on the display 13 of the terminal device 1 .

Here, for example, when an employee accesses the server device 2 via his terminal device 1 on "Jan. 6, 2020" using the link information transmitted at SB3, the server device 2 By transmitting the screen information for displaying the investigation screens shown in FIGS. 9 to 11 and the like to the terminal device 1, the investigation screens shown in FIGS. 9 to 11 and the like are displayed on the terminal device 1. .

Further, for example, when an employee accesses the server device 2 using the link information transmitted at SB3 via his terminal device 1 on "March 6, 2020", the server device 2 By transmitting screen information for displaying the investigation screens shown in FIGS. 9 and 11 to the device 1, the terminal device 1 displays the investigation screens shown in FIGS. In this case, in the March 2020 survey, the index of "absenteeism" was not included in the survey, so the survey screen in Fig. 10 including the question on "absenteeism" was not displayed. In addition, no investigation into the "absenteeism" will be conducted.

===SB5===
At SB5 in FIG. 8, the research unit 231 of the server device 2 receives the survey response information and the like. "Survey answer information" is information indicating answers to the questions displayed on the survey screen displayed at SB4. The specific configuration of this "survey response information" is arbitrary as long as the response to each question can be specified. For example, information having the same configuration as the response content information in FIG. 5 may be used.

Here, for example, on "January 6, 2020", the employee performs a predetermined operation via the touch pad 12 to input "IDu0001", which is his/her own employee ID. 11 or the like, the terminal device 1 transmits the input employee ID "IDu0001" and the survey response information indicating the input response to the server device 2, The research unit 231 of the server device 2 receives the employee ID “IDu0001” and the survey response information.

Further, for example, on "March 6, 2020", the employee performs a predetermined operation via the touch pad 12 to input "IDu0001", which is his/her own employee ID. When an answer is entered in the answer entry field G12 of the survey screen, the terminal device 1 transmits the entered employee ID "IDu0001" and the survey answer information indicating the entered answer to the server device 2. The research unit 231 of the device 2 receives the employee ID “IDu0001” and the survey response information.

===SB6===
At SB6 in FIG. 8, the research unit 231 of the server device 2 stores and accumulates the survey reply information and the like received at SB5 as the survey history information in FIG. Specifically, after specifying the current date using the date specifying means of the server device 2, it corresponds to the employee ID received at SB5, the information indicating the specified date, and the survey response information received at SB5. This information is stored and accumulated as the employee ID, reply date information, and reply content information shown in FIG.

Here, for example, if the employee inputs information on "Jan. 6, 2020" at SB5, the date specifying means of the server device 2 is used to specify "Jan. 6, 2020" as the current date. After that, the employee ID "IDu0001" received at SB5, the information indicating the specified date "January 6, 2020", and the information corresponding to the survey response information received at SB5 are displayed in FIG. By storing it as investigation history information, the information at the top of the drawing is stored and accumulated.

Here, for example, if the employee inputs information on "March 6, 2020" at SB5, the date identification means of the server device 2 is used to identify "March 6, 2020" as the current date. After that, the employee ID "IDu0001" received at SB5, the information indicating the specified date "March 6, 2020", and the information corresponding to the survey response information received at SB5 are displayed in FIG. By storing it as investigation history information, the information on the third stage of the drawing is stored and accumulated. In this case, in the March 2020 survey, the index of "absenteeism" was not included in the survey. information corresponding to "ID4-1:7" of the date) will not be stored. This completes the investigation process.

(Output of survey results)
Although the method of outputting the survey results is arbitrary, for example, the results may be output by performing the following processing.

For example, when an employee or a boss with the consent of the employee designates an employee ID via the touch pad 12 and performs an operation for displaying the survey results, the terminal device 1 A result display request including the selected employee ID is transmitted to the server device 2 . On the other hand, when receiving the result display request, the control unit 23 of the server device 2 refers to the investigation history information in FIG. and based on the acquired response content information, generate screen information for displaying a survey result display screen, which is a screen for displaying past response content as survey results, and terminal device 1, the investigation result display screen is displayed on the terminal device 1. FIG.

The survey result display screen can be configured arbitrarily, but as shown in the index-related information in FIG. On the other hand, the second index is not necessarily surveyed every month, and the answers to the second index questions are not necessarily accumulated every month. Considering this point, from the viewpoint of improving the visibility of the survey results, the horizontal axis is the survey period (for example, January, February, March, etc., 2020) for the first indicator. By using a graph display with numerical values corresponding to the responses on the vertical axis, it is configured to display the changes over time in the responses, and for the second indicator, only the most recent information on the current date is displayed. may be configured.

(Effect of Embodiment)
As described above, according to the present embodiment, when selection information indicating that one or more pieces of index information out of a plurality of pieces of index information have been selected for use in a company, which is an organization, is input to server device 2. In addition, at least by conducting a survey on one or more items of index information indicated by the selection information, the employee, who is the target person, can select index information according to the needs of the company. In order to manage the status of the employees belonging to it, it becomes possible to investigate according to the needs of the company concerned.

In addition, according to the survey time indicated by the survey frequency information and the start time information, by conducting a survey on one or more index information indicated by the selection information, for example, in order to manage the status of the subject belonging to the company, It is possible to conduct research according to needs.

In addition, by conducting a survey on one or more index information indicated by the selection information using question content information, which is question information associated with one or more index information indicated by the selection information, It is possible to conduct an appropriate investigation by

Further, by conducting a survey on one or more pieces of index information indicated by the selection information (that is, a survey on the second index information) and a survey on the first index information, for example, a more appropriate survey of employees can be conducted. becomes possible.

[Modification to Embodiment]
Although the embodiments according to the present invention have been described above, the specific configuration and means of the present invention can be arbitrarily modified and improved within the scope of the technical ideas of each invention described in the claims. can be done. Such modifications will be described below.

(Problem to be solved and effect of invention)
First, the problems to be solved by the invention and the effects of the invention are not limited to the contents described above, and may differ depending on the details of the implementation environment and configuration of the invention. or only part of the effects described above.

(Regarding decentralization and integration)
Moreover, the configuration described above is functionally conceptual, and does not necessarily have to be physically configured as illustrated. That is, the specific form of distribution or integration of each part is not limited to the illustrated one, and all or part of them can be functionally or physically distributed or integrated in arbitrary units.

(Regarding survey period)
Also, in the above-described embodiment, a case has been described in which the investigation time is determined using the investigation frequency information and the start time information shown in FIG. 3, but the present invention is not limited to this. For example, the survey period may be determined using a date range, such as from January 1, 2020 to 7 of the same year, from February 1, 2020 to 7 of the same year, etc., or any other The survey period may be determined by the method.

(About the output part)
Further, an output unit may be functionally and conceptually provided in the control unit 23 of the server device 2 of the above embodiment. The “output unit” is output means for outputting recommended information for improving the subject's condition based on the investigation results of the investigation unit 231 . Although the specific content of the output unit is arbitrary, for example, it may be configured to perform the following processing.

The output unit generates recommended information for improving the condition of each employee based on the investigation history information of FIG. The recommended information is displayed or output by voice through the device 1 . Regarding specific processing for generating the recommended information, for example, the question "Do you feel that your physical condition, mental state, sleep condition, appetite, etc. are good?" corresponding to "ID1-3" in FIG. , If the response in this survey has changed to the poorer side than the response in the previous survey, it is recommended to improve the condition, such as "It seems that you are not feeling well since last month. Please try to go to bed early at night." Criteria for generating recommended information such as message generation and recommended information to be created are determined in advance, and may be generated based on the criteria and recommended information. In addition, here, ``The answers in this survey have changed to the worse side than the answers in the previous survey'' means ``Do you feel that your physical condition, mental condition, sleep status, appetite, etc. are good?'' ?”, the answer for the best case is a numerical value of “10”, and if the numerical value is set so that the degree of defectiveness increases as the numerical value decreases, the numerical value is a predetermined amount ( For example, it may be "2", etc.) or more. When configured in this manner, by outputting recommendation information for improving the condition of the subject, it is possible to assist the improvement of the condition of the subject, for example.

Here, for example, when focusing on the answer to one question "Do you feel that your physical condition, mental state, sleep condition, appetite, etc. are good?" corresponding to "ID1-3" in FIG. However, the aforementioned criteria and the recommended information to be generated may be determined so that the recommended information is generated by focusing on the answers to a plurality of questions.

(About other functions)
Further, arbitrary functions including known functions may be added to the server device 2 described in the above embodiment. For example, it may be configured to output an alert (that is, a warning about an employee's condition) depending on the results of the investigation.

(About features)
Also, the features of the above embodiment and the features of the modifications may be combined arbitrarily.

(Appendix)
The management system according to appendix 1 is a management system for managing a subject belonging to an organization, comprising a plurality of index information for managing the subject, and associated with question information for the subject. index information storage means for storing the plurality of index information stored in the index information storage means; and one or more index information among the plurality of index information stored in the index information storage means are selected for use by the organization. an investigation means for conducting an investigation of at least one or more pieces of index information indicated by the selection information to the subject when the selection information indicating the selection information is input to the management system.

The management system of Supplementary Note 2 is the management system of Supplementary Note 1, when survey time information for specifying a survey time for one or more pieces of index information indicated by the selection information is input to the management system, The research means conducts research on one or more pieces of index information indicated by the selection information according to the research time indicated by the research time information.

The management system of appendix 3 is the management system of appendix 1 or 2, wherein the plurality of index information and question information about each of the plurality of index information are associated with each other in the index information storage means. and the research means uses the question information associated with the one or more pieces of index information indicated by the selection information to investigate the one or more pieces of index information indicated by the selection information.

The management system of appendix 4 is the management system according to any one of appendices 1 to 3, wherein the plurality of index information is first index information predetermined to be used by the organization. , the first index information that cannot be selected by the user on the organization side, and the second index information that is not predetermined to be used by the organization and is selectable by the user on the organization side. and the second index information as The selection information indicating one or more pieces of index information selected by a user on the organization side is input to the management system, and in this case, the investigation means investigates the one or more pieces of index information indicated by the selection information; and researching the first index information.

The management system according to Supplementary Note 5 is the management system according to any one of Supplements 1 to 4, further comprising output means for outputting recommended information for improving the subject's condition based on the investigation result of the investigation means. , is further provided.

The management program of appendix 6 is a management program for managing a subject belonging to an organization, wherein a computer is associated with a plurality of index information for managing the subject, and question information for the subject. selection information indicating that one or more of the plurality of index information stored in the index information storage means for storing the plurality of index information stored in the index information has been selected for use by the organization; When input to the computer, at least it functions as a survey means for surveying the subject about one or more pieces of index information indicated by the selection information.

(Effect of Supplementary Note)
According to the management system described in Supplementary Note 1 and the management program described in Supplementary Note 6, the selection information indicating that one or more of the plurality of indicators has been selected for use in the organization is , it is possible to select the index information according to the needs of the organization, for example, by conducting a survey of the subject on at least one or more pieces of index information indicated by the selection information. In order to manage the condition of subjects belonging to the organization, it is possible to investigate according to the needs of the organization.

According to the management system described in Supplementary Note 2, in order to manage the status of subjects belonging to an organization, for example, by conducting a survey on one or more pieces of index information indicated by the selection information according to the survey period indicated by the survey period information. In addition, it is possible to conduct surveys according to the needs of the organization concerned.

According to the management system described in Appendix 3, by using question information associated with one or more pieces of index information indicated by the selection information to investigate the one or more pieces of index information indicated by the selection information, for example, It is possible to appropriately investigate the target person.

According to the management system described in Supplementary Note 4, by conducting a survey on one or more pieces of index information indicated by the selection information and a survey on the first index information, for example, it is possible to conduct a more appropriate survey of the subject. becomes possible.

According to the management system described in Supplementary Note 5, by outputting recommended information for improving the condition of the subject, it is possible to assist the improvement of the condition of the subject, for example.

1 Terminal device 2 Server device 11 Communication unit 12 Touch pad 13 Display 14 Recording unit 15 Control unit 21 Communication unit 22 Recording unit 23 Control unit 100 Management support system 231 Investigation unit G11 Question display column G12 Answer input column

Claims (6)

A management system for managing subjects belonging to an organization,
index information storage means for storing a plurality of pieces of index information for managing the subject, the plurality of pieces of index information being associated with question information for the subject;
when selection information indicating that one or more pieces of index information from among the plurality of pieces of index information stored in the index information storage means have been selected for use by the organization, is input to the management system; survey means for surveying the subject about at least one or more pieces of index information indicated by the selection information;
management system with When survey time information for specifying a survey time for one or more pieces of index information indicated by the selection information is input to the management system, the survey means performs the selection according to the survey time indicated by the survey time information. conducting research on one or more indicators indicated by the information;
The management system of Claim 1. the plurality of index information and question information about each of the plurality of index information are stored in the index information storage means in a state of being associated with each other;
The investigation means uses the question information associated with the one or more pieces of index information indicated by the selection information to investigate the one or more pieces of index information indicated by the selection information.
3. Management system according to claim 1 or 2. The plurality of index information are
first index information that is predetermined to be used by the organization and that is not selectable by a user of the organization;
second index information that is not predetermined to be used by the organization and is selectable by a user of the organization,
One or more pieces of index information selected by the user on the organization side when the user on the organization side selects one or more pieces of index information from among the plurality of pieces of second index information for use in the organization. is input to the management system, and in this case, the investigation means conducts investigation on one or more pieces of index information indicated by the selection information and investigation on the first index information;
Management system according to any one of claims 1 to 3. output means for outputting recommended information for improving the subject's condition based on the investigation results of the investigation means;
Management system according to any one of claims 1 to 4. A management program for managing subjects belonging to an organization,
the computer,
A plurality of pieces of index information for managing the subject, the plurality of pieces of index information stored in index information storage means for storing the plurality of pieces of index information associated with question information for the subject. When selection information indicating that one or more pieces of index information have been selected for use in the organization is input into the computer, at least the survey on the one or more pieces of index information indicated by the selection information is performed. Survey means to be conducted on the subject,
A management program that functions as a

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