JP2022165008A - Information processing apparatus, information processing method, and program - Google Patents

Abstract

To provide a technology for diagnosing a state of an organization based on an organizational environment which exists in the organization.SOLUTION: An information processing apparatus (3) includes: an acquisition unit (121) which acquires an answer of a user to a question on a state of an organization; a diagnosing unit (122) which diagnoses a state of the organization based on the answer acquired by the acquisition unit (121); an image generation unit (123) which generates an image indicating a result diagnosed by the diagnosing unit (122); and a presentation unit (124) which presents the image generated by the image generation unit (123) to the user.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing device, an information processing method, and a program.

Conventionally, systems for evaluating the state of an organization from the viewpoint of productivity have been proposed.

For example, Patent Literature 1 discloses a technique for evaluating the productivity of an organization by comparing a reference working time required in a given production process with the actual working time required in the production process.

JP 2020-173536 A

By the way, the organizational climate that exists in an organization affects the way of thinking, behavior, emotions, etc., of employees belonging to the organization, and in turn can greatly affect the productivity, competitiveness, etc. of the organization. For this reason, the organizational culture that exists in an organization can be an important index for evaluating the state of the organization. However, unlike the above-mentioned working hours, etc., it is difficult to measure the organizational culture so that it can be quantified, so it is difficult to evaluate the state of the organization in consideration of the organizational climate that exists in the organization.

The present invention has been made in view of such circumstances, and its object is to provide a technique capable of diagnosing the state of an organization in consideration of the organizational culture existing in the organization.

The above problems can be solved by an information processing device or the like having the following configuration.

That is, an information processing apparatus according to the present invention is an information processing apparatus that acquires answers of one or more members of an organization to a plurality of questions configured to inquire about the organizational culture of the organization to which the organization belongs. a diagnosis unit for diagnosing the state of the tissue based on the answer acquired by the acquisition unit; an image generation unit for generating an image showing a diagnosis result by the diagnosis unit; and an image display unit for outputting an image.

According to such a configuration, it is possible to acquire the user's answer to the question about the organizational culture of the organization to which the user belongs, so that the state of the organization can be diagnosed in consideration of the organizational culture existing in the organization.

The question asking about the organizational culture may be configured to ask whether or not there is a predetermined code of conduct that is not clearly stated in the organization, or the extent to which the predetermined code of conduct exists.

According to such a configuration, it is possible to quantitatively grasp the organizational culture existing in the organization based on the presence or absence of the predetermined code of conduct or the degree of existence of the predetermined code of conduct.

The predetermined code of conduct may include a negative code of conduct relating to at least one of peer pressure, cover-up, nemawashi, gender inequality, presumption, and conservative disposition in the organization.

According to such a configuration, based on the specific code of conduct described above, a negative organizational climate that negatively affects the productivity of the organization, which hinders the growth of the organization or causes the decline of the organization. can be exposed.

The question may be configured to include multiple levels of options indicating the degree of agreement, and the acquisition unit may acquire the option selected by the member as the answer.

According to such a configuration, it is possible to more quantitatively grasp the organizational culture existing in the organization based on the degree of agreement selected from a plurality of options.

The diagnosis unit diagnoses the state of the organization by quantifying the job satisfaction and ease of work felt by the member based on the answers, respectively, and the image generation unit evaluates one of the job satisfaction and ease of work. An image may be generated in which the diagnosis result by the diagnosis unit is plotted as the state of the tissue on a four-quadrant matrix having the horizontal axis and the other vertical axis.

According to such a configuration, an image is generated in which the state of the tissue is plotted on a four-quadrant matrix composed of two axes related to job satisfaction and ease of work. It is possible to more intuitively and clearly grasp the state of the organization seen from the

The acquisition unit is configured to acquire the member's answers to the question a plurality of times at predetermined time intervals, and the image generation unit is configured to acquire at least two or more answers based on the answers acquired at the predetermined time intervals. generating an image showing a chronological change in the position where the state of the tissue is plotted, based on the diagnosis result of .

According to such a configuration, the user can intuitively grasp changes in the state of the tissue on an arbitrary time axis.

The acquiring unit further acquires the member's answer to an attribute confirmation question configured to ask a predetermined attribute of the member, and the diagnosing unit performs grouping according to one or more of the predetermined attributes The state of the organization is diagnosed for each of the predetermined attributes based on the responses from the members, and the image generating unit generates a diagnosis result based on the responses from the members grouped according to the predetermined attributes. and generating, for each one or more of the predetermined attributes, an image plotted on the four-quadrant matrix as the state of the tissue for members corresponding to the predetermined attributes.

According to such a configuration, it is possible to diagnose the state of the organization for each predetermined attribute of the members belonging to the organization, so that the state of the organization for members with specific attributes can be individually grasped. It becomes possible to

The image generation unit is configured such that the image display unit can switch between images in which the state of the tissue generated for each of the one or more predetermined attributes is plotted, according to the type of the designated attribute. It can be anything.

According to such a configuration, it is possible to sort the images in which the diagnostic results regarding the state of the organization are visualized according to the predetermined attributes of the members belonging to the organization.

The predetermined attributes may include attributes related to at least one of gender, age, family structure, personality type, department, position, regular/non-regular employee, and number of job changes.

According to such a configuration, it is possible to diagnose the state of the tissue in units of various attributes as described above.

The acquisition unit further acquires the member's answer to a psychological state confirmation question configured to inquire about the member's psychological state, and the diagnosis unit responds to the question configured to inquire about the organizational culture. The cause of the member's mental state may be diagnosed based on the answer and the answer to the mental state confirmation question.

According to such a configuration, since it is possible to further acquire the answer to the question regarding the user's psychological state, it is possible to objectively grasp the user's feelings toward the organization to which he/she belongs and the cause of such feelings. It becomes possible.

The acquiring unit includes a plurality of system-related systems configured to inquire, for each of the difficulty levels of use, the usage status of the predetermined system under a plurality of situations with different degrees of difficulty in use, with respect to a predetermined system provided in the organization. The diagnosis unit further acquires the answers to the questions, and further diagnoses the state of the organization by quantifying the usage status for each difficulty level based on the answers to the system-related questions, The image generation unit may generate an image in which bar graphs having lengths corresponding to the numerical values of the actual usage are arranged in the order of difficulty of usage.

According to such a configuration, the utilization status of the system provided in the organization is visualized by the length of the bar graph, so that the actual operation status of the system can be intuitively grasped based on the length of the bar graph. becomes possible.

The invention can also be viewed as a method. That is, an information processing method according to the present invention includes an acquisition step of acquiring a user's answer to a question regarding the state of tissue, a diagnosis step of diagnosing the state of the tissue based on the acquired answer, and the diagnosis step. and a presenting step of presenting the image generated in the image generating step to the user.

The invention can also be conceived as a computer program. That is, the program according to the present invention includes an acquisition step of acquiring a user's answer to a question about the state of tissue, a diagnosis step of diagnosing the state of the tissue based on the acquired answer, and a diagnosis in the diagnosis step. An image generation step of generating an image showing a result, and a presentation step of presenting the image generated in the image generation step to the user.

Advantageous Effects of Invention According to the present invention, it is possible to provide a technique capable of diagnosing the state of an organization in consideration of the organizational climate present in the organization.

FIG. 1 is a schematic configuration diagram of a system including an information processing device according to the first embodiment. FIG. 2 is a schematic configuration diagram of the information processing apparatus according to the first embodiment. FIG. 3 is a schematic configuration diagram of a control unit according to the first embodiment. FIG. 4 is a general flowchart illustrating processing performed by the information processing apparatus according to the first embodiment. FIG. 5 is a display example of questions answered by the user. FIG. 6 is a diagram explaining a diagnostic method performed by the diagnostic unit of the first embodiment. FIG. 7 is a diagram illustrating an example of an image generated by an image generation unit according to the first embodiment; FIG. 8 is a diagram illustrating an example of an image generated by an image generation unit according to the first embodiment; FIG. 9 is a diagram for explaining another example of an image generated by the image generation unit according to the first embodiment; FIG. 10 is a diagram illustrating personality types according to the second embodiment. FIG. 11 is a diagram for explaining an example of an image generated by an image generator according to the third embodiment; 12A and 12B are diagrams for explaining another image example generated by the image generation unit according to the third embodiment. FIG. FIG. 13 is an image diagram showing a display image according to a reference example.

<First embodiment>
FIG. 1 is a schematic configuration diagram showing a system 100 according to the first embodiment of the invention. The system 100 obtains answers from members of the organization to questions about the organizational climate of the organization to which they belong, and diagnoses what kind of situation the members belong to the organization based on the obtained answers. It is a system configured to be able to implement a service that provides diagnostic results to users.

Here, "organizational climate" particularly indicates a negative organizational climate. Negative organizational culture in this specification refers to norms and rules of conduct that are not stipulated in writing but are permeated through the organization as a tacit understanding that are likely to occur in Japanese companies, and that have a negative impact on the productivity of the organization. It may be defined as a concept that indicates an environment in which there is a code of conduct or rule (referred to as a negative code of conduct, etc.) that is easily influenced. That is, the system 100 of the present embodiment grasps the presence or absence of a code of conduct or rule that forms a negative organizational culture and/or the extent to which the code of conduct or rule exists based on the answers to the above questions. Diagnose tissue conditions. More details about negative organizational culture and questions about organizational culture are provided below.

In addition, the term "state of an organization" as used herein mainly refers to the nature and state of an organization that can be measured by the degree (degree) to which members of the organization feel that their work is worthwhile or easy to work. In addition, the "organization" may be, for example, a company, and the company is not limited to a stock company, but may include various organizations, such as an incorporated association or a government agency, regardless of whether they are for profit or non-profit purposes. . Also, the organization is not necessarily a company unit, but may be a concept that refers to a smaller unit that divides a company, such as a branch or department to which members belong.

Note that users (customers) to whom the system 100 provides the above services are not particularly limited, and are not limited to members who have responded to questions about organizational culture. That is, the system 100 may be configured to provide diagnostic results regarding tissue conditions even to users who have not answered the questions. However, it is assumed that the user terminal 1 that constitutes the system 100 in the following description is used by members who answer questions about the organizational climate.

As shown in FIG. 1, a system 100 of this embodiment includes a user terminal 1 and an information processing device 3. As shown in FIG. The user terminal 1 and the information processing device 3 are connected so as to be able to communicate information via the Internet 2 or a public line network (not shown).

The user terminal 1 is an information communication terminal owned by a user, and may be a well-known information communication terminal such as a smart phone, tablet, personal computer, or mobile phone. The user terminal 1 of this embodiment is exemplified as a smart phone. A dedicated application may be pre-installed in the user terminal 1 in order to cooperate with the information processing device 3 and efficiently execute the above services.

The user terminal 1 can access the information processing device 3 via the Internet 2 or the like, receive questions about the state of the organization, send answers to the questions, and receive diagnostic results based on the answers. configured as possible. In addition, the user terminal 1 is provided with a display unit 1a configured by a display means such as a liquid crystal display, etc., and can display questions about the organizational culture and diagnostic results based on the answers to the questions on the display unit 1a. configured to

The information processing device 3 includes, for example, a central processing unit (CPU; Central Processing Unit) as a processor, a read only memory (ROM; Read Only Memory) and a random access memory (RAM; Random Access Memory) as storage media, an input It is an information processing device configured by connecting an output interface (I/O interface) and the like via a bus. There is no particular limitation on the specific aspect of realizing the information processing device 3, and it may be realized as a controller, computer, or server. The information processing device 3 of this embodiment is exemplified as a server.

Details of the information processing device 3 will be described below with reference to FIGS. 2 and 3. FIG.

FIG. 2 is a diagram showing the main functional configuration of the information processing device 3 of this embodiment. The information processing device 3 includes a communication section 11 , a control section 12 and a storage section 13 . The information processing device 3 is physically installed at a predetermined location directly or indirectly managed by a business operator that provides the service as a server that provides a user with a diagnosis result regarding the state of an organization. , or may be virtually provided on the cloud.

A communication unit (communication means) 11 is an information communication means configured by, for example, a NIC (Network Interface Card). The communication unit 11 is configured to be connectable to the Internet 2 or the like, and functions as an interface for transmitting/receiving various data to/from the user terminal 1 or the like via the Internet 2 or the like.

The control unit 12 is composed of a central processing unit (CPU) and controls the entire information processing device 3 . The control unit 12 also includes various functional units that diagnose the state of the tissue based on the user's answer and provide the user with the diagnosis result. Details of each functional unit included in the control unit 12 will be described later with reference to FIG. 3 and the like.

The storage unit 13 is a storage medium included in the information processing device 3, and stores programs (control programs) for each function unit included in the control unit 12 to execute each function. The storage unit 13 also functions as a storage medium for storing information necessary for the control unit 12 to execute each function, for example, user information including answers obtained from the user. The storage unit 13 of the present embodiment may be configured by a ROM, RAM, HDD (Hard Disk Drive), or the like. However, all or part of the storage unit 13 may be configured as a storage area within the control unit 13 (CPU), or configured separately from the information processing device 3 as an external storage device or a memory area on the cloud. may be

Next, each functional unit included in the control unit 12 will be described with reference to FIG. As shown in FIG. 3, the control unit 12 of this embodiment includes an acquisition unit 121, a diagnosis unit 122, an image generation unit 123, and an image display unit .

The acquisition unit 121 is mainly configured to be able to acquire a user's answer to a question about organizational culture. The acquisition unit 121 also obtains, for example, the name of the organization to which the user belongs, job title, occupation, number of times of changing jobs, career information related to whether or not the user is currently employed, personal information related to name, age, gender, date of birth, address, etc. etc. may be acquired in association with the answer.

It should be noted that the ``questions about organizational culture'' (hereinafter also simply referred to as ``questions'') are desirably configured so that the state of the organization felt by the user can be diagnosed. More specifically, the questions are used to quantitatively evaluate and understand the degree to which users find their work rewarding and easy to work in the organization they belong to, based on the user's answers to questions about organizational culture. preferably configured. A specific example of questions according to this embodiment will be described later with reference to FIG.

The diagnosing unit 122 is configured to diagnose the state of the tissue based on the user's answer (hereinafter simply referred to as answer or user answer) acquired by the acquiring unit 121 . More specifically, the diagnosing unit 122 diagnoses the state of the organization by quantifying how much the user feels job satisfaction and ease of work in the organization based on the user's answers, using a predetermined calculation method. configured to Details of the diagnosis method by the diagnosis unit 122 will be described later with reference to FIG.

The image generation unit 123 is configured to generate an image in which the diagnosis result of the state of the tissue by the diagnosis unit 122 is visualized or written. Note that being configured to generate an image means that a predetermined image is generated for the user terminal 1 in addition to or instead of the image generation unit 123 provided in the information processing device 3 generating an image. It includes transmitting a command (image generation command) to cause the user terminal 1 to generate a predetermined image. Details of the image generated by the image generation unit 123 will be described later with reference to FIG. 8 and the like.

The image display unit 124 is configured to output (transmit) the image generated by the image generation unit 123 to the user terminal 1 . More specifically, the image display unit 124 outputs the image generated by the image generation unit 123 to the user terminal 1, and presents the image to the user by displaying it on the display unit 1a included in the user terminal 1. Configured. In addition, being configured to output an image to the user terminal 1 means that the image generated by the image generation unit 123 is transmitted to the user terminal 1 and the image is displayed on the display unit 1a of the user terminal 1. Including sending commands (image display commands). Also, being configured to output an image to the user terminal 1 means that when the image is generated in the user terminal 1, an instruction (image presenting the image to the user by sending a display command).

With the above configuration, the information processing device 3 can diagnose the state of the tissue based on the user's answer to the question about the organizational culture, generate an image that visualizes the diagnosis result, and present the generated image to the user. can. It should be noted that the function of each functional unit provided in the control unit 12 does not necessarily have to be realized by only one controller, computer, or server, and a plurality of controllers or the like appropriately selected for each functional unit may be used individually or in cooperation with each other. It may be configured to be realized by

The above is the detailed configuration of the information processing apparatus 3 of the present embodiment. The operation of the information processing device 3 will be described below with reference to FIGS. 4 to 9. FIG.

FIG. 4 is a general flowchart for explaining the processing executed by the information processing device 3. As shown in FIG. Processing executed by the user terminal 1 is shown on the left side of the drawing, and processing executed by the information processing device 3 is shown on the right side of the drawing. A storage medium (storage unit 13) included in the information processing apparatus 3 stores a control program for executing the processes described below with reference to the illustrated flowcharts.

On the premise that the processing of the information processing device 3 is executed, a service is activated on the user terminal 1, a question is displayed on the display unit 1a, and the user answers the question (step S10). A specific example of questions answered by the user will be described with reference to FIG.

FIG. 5 is a diagram for explaining specific examples of questions answered by the user. FIGS. 5A and 5B show display examples of questions on the display unit 1a of the user terminal 1. FIG.

As shown in the display example shown in FIG. 5(a), the question of this embodiment can be intuitively and easily answered by the user selecting an option that matches his or her thoughts from a plurality of options for the question. configured to be responsive. In addition, as described above, the questions of the present embodiment, when answered by the user, enable the user to grasp the user's perception of the organizational culture, and at the same time, the state of the organization for the user from the viewpoint of job satisfaction and ease of work. is configured to be able to grasp It should be noted that the "question composition" here may include not only the content of the text of the question, but also the mode of options displayed corresponding to the text (the number of options, the content of the text of the options). .

The question of this embodiment is configured to ask about the organizational climate of the organization to which the user belongs, as described above. In addition, it is desirable that the questions be structured so that it is possible to grasp the extent to which a negative organizational climate exists in the organization.

Here, the organizational climate generally refers to the behavioral norms, rules, and values that are clearly or indirectly felt by the members of the organization, and are used to make decisions and express opinions in the activities of the organization. , is considered to influence behavior. On the other hand, the negative organizational climate in this specification refers to, among the aforementioned norms of conduct and rules, particularly those that directly or potentially encourage pre-determined harmony (pursuit of harmony), avoidance of exclusion, avoidance of conflict, etc. It refers to the code of conduct, etc. Such codes of conduct can dampen the productivity and competitiveness of an organization, and can become a factor that hinders its ability to respond to changes in the business environment.

In addition, the extent to which a negative organizational culture exists can be an obstacle to responding to changes in the business environment, especially among the codes of conduct and rules that have permeated the organization as a tacit understanding, although they are not explicitly stated. A quantitative evaluation can be made by measuring the extent to which such codes of conduct and rules exist.

In addition, it is said that the following characteristics can be seen in organizations that have the above code of conduct and rules. In other words, in an organization with a negative organizational culture, there is a lot of prior coordination and negotiation, the organization is vertically divided and there is no cooperation between departments, it is a seniority-based organization, and the position is emphasized and the intention of the upper management At meetings, pointed proposals are postponed or compromised and the contents are rounded, long working hours are valued, people who belong to a particular faction or who graduated from a particular university get promoted characteristics such as a low number of women in senior positions and a tendency for executives to postpone decisions or avoid risky or painful decision-making. Organizations with such characteristics are unlikely to be able to adapt to changes in the business environment, and there is a high possibility that their sales and profits will continue to decline for a certain period of time. (Refer to the book "The Law of Decline: The True Identity of the Silent Killer Undermining Japanese Companies, by Takehiko Kobayashi, Toyo Keizai Inc.").

Therefore, the question of this embodiment is to what extent the above-mentioned code of conduct and rules exist in the organization to which the user belongs, or to what extent the above-mentioned characteristics are observed in the organization to which the user belongs. is configured to ask By configuring the question in this way, the information processing device 3 can grasp the presence or absence of a negative organizational climate in the organization, or the degree of existence of a negative organizational climate, based on the answer to the question. can be.

Based on such a situation, the question of this embodiment is configured, for example, as shown in FIG. 5(a). In the figure, there are multiple options for the user's degree of agreement in response to the question, "Suggestions with sharp corners are often put off or compromised and rounded in meetings." 4 shows an example question configured to be displayed. This example question is designed to ask about the existence of a negative organizational climate related to conflict avoidance or a conservative constitution. Further, as shown in the figure, the answer options may be configured so that the degree of agreeing and the degree of disagreeing are divided into a plurality of stages and selected. In this way, by structuring the question so that the degree of agreement of the user can be answered in multiple levels of options for a specific question asking about the existence of a negative organizational climate, the negative organizational climate that exists in the organization can be determined. can be quantitatively evaluated.

The illustrated questions are examples, and various questions can be assumed. For example, the content of the question may be "You can get a higher position depending on your ability, regardless of your age." This sample question is structured to question the existence of an organizational culture regarding seniority. That is, the questions of the present embodiment are configured to ask, for example, the existence of a code of conduct regarding at least one or more of peer pressure, concealment constitution, nemawashi, gender inequality, assumption, and conservative constitution using various expressions. you can It should be noted that the number of questions that the user answers may not be one, but may be plural (as an example, FIG. 5(a) suggests that 60 questions are included). Details of question items and the like will be described later with reference to FIG.

However, not all of the questions in this embodiment need to be configured to question the existence of a negative organizational climate. That is, the question may include a question configured to ask the user's psychological state (subjective feeling) regarding the organization or work itself, as shown in FIG. 5(b), for example. Answers to such questions may be configured to allow the user to intuitively respond to their emotions by displaying multiple levels of emotion-representing options, as shown. By asking such questions, the information processing device 3 can grasp what kind of mental state the members of the organization are working in. In addition, since one's own psychological state is visualized, it stimulates the respondent's curiosity and increases their willingness to answer. Furthermore, by obtaining and associating the answers to the questions structured in this way with the answers to the above-mentioned questions about the organizational climate, it is possible to objectively determine how the users perceive the organizational climate as they perceive it. It is possible to grasp the As a result, it becomes possible to analyze the cause of the psychological state (for example, feeling uneasy) with respect to the organization to which the employee belongs in association with the degree of existence of negative organizational climate in the organization to which the employee belongs. As a result, it is possible to present to the user the psychological state of the user in association with the degree of existence of the negative organizational climate. More specifically, for example, when a user answers a question about their psychological state, they say, "I feel uneasy." ', it is possible to present in a sentence or the like that the cause of the user's confused state of mind is the negative organizational culture that a stake that sticks out is hammered down. As a result, for example, when the user has a motivation to reconsider his or her career, by answering the above-mentioned multiple questions, the user can objectively understand the feelings toward the organization to which he/she belongs and the cause of such feelings. It becomes possible to

When the user finishes answering the question (FIG. 4, S10), the answer is sent from the user terminal 1 to the information processing device 3 automatically or by a sending operation by the user (S11).

In step S20, the information processing device 3 (acquisition unit 121) acquires a user answer (acquisition step). The acquired user answer may be stored in a storage medium (storage unit 13).

Then, in step S21, the information processing device 3 (diagnosis unit 122) executes diagnosis processing for diagnosing the state of tissue based on the acquired user response (diagnosis step). The diagnosis unit 122 according to this embodiment may be configured to quantitatively diagnose the state of the tissue by quantifying the degree of job satisfaction and ease of work felt by the user. A diagnosis method (calculation method) by the diagnosis unit 122 will be described later with reference to FIGS.

By the way, the “job satisfaction” described in this specification is a concept related to, for example, motivation, job satisfaction, motivation, etc., and is a concept mainly determined by an individual's internal factors. In addition, job satisfaction is defined not only by the content of the work itself, but also by various factors that motivate people to work in the organization, such as relationships of trust with the organization, a sense of belonging, contributions, approval, affection, and expectations for the future regarding career development. Varies depending on factors. On the other hand, "easiness to work" is a concept that is mainly determined by external factors such as working conditions, remuneration conditions, and the degree of system fulfillment. In addition, ease of work changes due to so-called dissatisfaction factors (hygiene factors) such as salary levels, which make people feel dissatisfied if they are not satisfied.

In this way, job satisfaction and ease of work change depending on different factors. However, for example, while the atmosphere within an organization (internal company) affects ease of work, it can also affect the degree to which users feel a relationship of trust with the organization. This is not necessarily the case. Job satisfaction and ease of work can be concepts in which the same factors can influence in the same vector or in a trade-off relationship. In other words, ease of work can affect whether or not a person feels job satisfaction. In addition, the degree to which employees feel job satisfaction and ease of work may vary depending on individual values, etc., even within the same organization. In this embodiment, considering such a situation, it is configured to diagnose the job satisfaction and ease of work that the user perceives using a plurality of question items.

In addition, by including the above-mentioned negative organizational culture in the content of the questions for diagnosing job satisfaction and ease of work, the state of the organization considering the existence or degree of the negative organizational culture can be diagnosed. As a result, it is possible to reveal the state of the organization more accurately than the existing technology that evaluates the state of the organization without considering the culture of the organization.

FIG. 6 is a diagram illustrating an example of a method of diagnosing the state of tissue based on user's answers to the above questions. The diagram shows that the questions for diagnosing job satisfaction and ease of work are each composed of a plurality of question items, and that the question items (major items) include further detailed items (items 1 to N). indicates that That is, the questions of this embodiment are classified into a plurality of question items for diagnosing job satisfaction and ease of work, and one or more questions (item 1 ~N). Note that numerical values for each item and the like are omitted in the figure.

As partially shown in the figure, the questions for diagnosing job satisfaction include a plurality of question items for confirming the user's feelings regarding career development, job satisfaction, organizational growth prospects, organizational decline prospects, and the like. Each question item includes one or more items (sub-items) 1 to N, respectively. Minor items include, for example, the user's thoughts (perceptions) regarding leadership, meetings, atmosphere in the company, diversity, evaluation, how to proceed with work, human resources' level of focus, personal connections, ability display, growth perception, career opportunities, etc. Each of these questions is a specific question for diagnosing a question item that is a superordinate concept. In addition, by including the content of negative organizational culture in these questions, it is possible to determine the extent to which a negative organizational culture (environment with a unique code of conduct) exists in the organization for each question item. can be grasped. In addition, the answers to the questions for each of the items 1 to N are scored according to a predetermined allocation, and the sum total is calculated as the actual score. That is, the actual score of each question item is calculated as the sum of the scores of the sub-items 1 to N. Then, standardized scores (A1, A2) are calculated by multiplying the calculated actual scores by standardized coefficients adjusted so that the full score is 10 points. When scoring each question item and when calculating a standardized score, each question item may be appropriately weighted in consideration of the magnitude of its impact on job satisfaction.

Similarly, the questions for diagnosing ease of work may also include one or more question items related to salary levels, working conditions, and the like. Then, the answers to the questions related to subitems 1 to N for diagnosing these question items are scored, and finally the standardized scores (B1, B2) related to each question item for diagnosing ease of work are obtained. is calculated.

However, the question structure and diagnosis method described with reference to FIG. 6 are merely examples, and the structure and method are not limited to those described above. As long as it is possible to quantitatively evaluate each of job satisfaction and ease of work based on user answers, the diagnosis method may be set as appropriate. Moreover, the content and number of question items, the content and number of sub-items, the necessity and degree of weighting, etc. described above are examples, and may be changed as appropriate. In addition, the contents of the question items and sub-items for diagnosing job satisfaction and ease of work do not necessarily have to be different from each other, and may include the same items.

Subsequently, in step S22 shown in FIG. 4, the information processing device 3 (image generation unit 123) executes image generation processing (image generation step). In the image generation process, an image that visualizes the diagnosis result by the diagnosis unit 122 is generated.

FIG. 7 is a diagram illustrating an example of an image in which the diagnosis result by the diagnosis unit 122 is visualized. FIG. 7(a) shows an image in which the diagnostic results regarding job satisfaction are graphed for each question item, and FIG. 7(b) shows an image in which the diagnostic results regarding ease of work are graphed for each question item. there is Note that A1, A2, B1, and B2 in each figure correspond to the standardized scores A1, A2, B1, and B2 shown in FIG. 6, respectively. In addition, the average value of the standardized scores for each question item may be shown in the image as a comprehensive evaluation of job satisfaction and ease of work. In this way, the image generation unit 123 may be configured to generate a visualized image by graphing the diagnosis result of the diagnosis unit 122 . Note that the generated graph is not limited to the illustrated bar graph, and may be a radar chart or the like.

By the way, in order to properly diagnose the state of an organization, it is said that it is important to consider the balance between the elements of job satisfaction and ease of work rather than evaluating each element separately (e.g. , book "The Law of Decline: The True Identity of the Silent Killer Undermining Japanese Companies, by Takehiko Kobayashi, Toyo Keizai Inc."). However, with the image shown in Fig. 7, although it is possible to grasp the state of the organization in terms of job satisfaction and workability separately, it is difficult to intuitively grasp the balance between them. Therefore, the image generation unit 123 according to the present embodiment generates an image as shown in FIG. 8 so that the balance between job satisfaction and ease of work can be intuitively grasped.

FIG. 8 is a diagram for explaining an image generated by the image generator 123. As shown in FIG. As illustrated, the image generation unit 123 generates an image representing a four-quadrant matrix in which one of job satisfaction and ease of work is on the horizontal axis and the other is on the vertical axis. is configured to generate an image M1 that plots positions corresponding to job satisfaction and workability quantified by .

As can be seen from the figure, the image M1 according to the present embodiment is an image in which the diagnosis result of the state of the user's tissue is plotted as a point P1 on a four-quadrant matrix in which the horizontal axis indicates ease of work and the vertical axis indicates job satisfaction. be. In addition, in the figure, quadrant Q1 shows the state of an organization that is easy to work in and rewarding (work-happy companies), quadrant Q2 is the state of an organization that is easy to work in but not rewarding (lukewarm company), and quadrant Q3 is The state of an organization that is neither easy nor rewarding to work in (black companies), and quadrant Q4 represents the state of an organization that is not easy to work in but rewarding to work in (workaholic companies). The four-quadrant matrix illustrated in this way suggests that it is important to improve both job satisfaction and ease of work in a well-balanced manner, as the state of the organization cannot be said to be good if only one of them is increased. be.

Point P1 exemplified in FIG. 8 is plotted at the position specified by the comprehensive evaluation value of job satisfaction (4.8) and the comprehensive evaluation value of ease of work (7.4) shown in FIG. It is By plotting the points P1 indicating the state of the tissue on the four-quadrant matrix in this way, the user can intuitively and It becomes possible to grasp more clearly.

However, the image shown in FIG. 8 is an example, and is not limited to this. As long as the diagnosis results related to the state of the tissue are reflected on the four-quadrant matrix composed of two axes indicating job satisfaction and workability, the expression mode may be changed as appropriate. For example, the description of letters and numbers on the four-quadrant matrix may be changed or deleted, and the color and shape of the point P1 are not limited to those illustrated. After such an image is generated, the subsequent processing of step S23 is executed (see FIG. 4).

In step S23, the information processing device 3 (image display unit 124) executes image display processing (image display step). In the image display process, the image M1 generated by the image generation unit 123 is presented to the user by being displayed on the display unit 1a of the user terminal 1 (S12). This allows the user to intuitively grasp the state of the tissue diagnosed with consideration of the presence of negative tissue climate, based on the position of the point P1 plotted on the four-quadrant matrix. It should be noted that the user here does not have to be the member who answered the above question, and is not particularly limited. That is, anyone can be presented with the tissue diagnosis result by the information processing device 3 . For example, if the user is an individual considering his or her own career, the diagnostic results provided by the information processing device 3 can be used as information for the individual to select the organization that best suits them. In addition, when the user is a manager or a person in charge of human resources, the diagnosis result can be used as information for grasping the state of the organization more accurately and taking more effective measures to improve the organization. . In addition, since the state of an organization strongly influences the performance (sales, stock price, etc.) of the organization, if the user is an investor, the diagnosis result can be used as information for determining an investment destination. In this way, the diagnostic results generated by the information processing device 3 may be provided to various users as organizational information that can be utilized in various ways.

The details of the processing executed by the information processing apparatus 3 of the present embodiment have been described above. However, the flowchart shown in FIG. 4 is an example for explaining the processing performed by the information processing apparatus of the present embodiment, and does not necessarily limit that the contents shown in the figure are executed in the order shown. Any changes may be made as appropriate as long as the technical effects described above are achieved.

For example, the image display process (S23) may be configured to be executed in response to a request from the user terminal 1 (image display request). Further, although not shown, the information processing device 3 may further include a step of transmitting a question regarding the state of the tissue to the user terminal 1 in response to a request from the user terminal 1 or the like.

Further, the information processing device 3 may be configured to acquire the user's answers to the questions from the user terminal 1 multiple times at predetermined time intervals. The predetermined time interval here may be, for example, every week, every month, every year, or randomly, and may be set as appropriate.

In this case, the image generation unit 123 is configured to update the state of the tissue (point P1) plotted on the four-quadrant matrix according to, for example, diagnostic results based on newly acquired user answers in chronological order. you can This allows the user to grasp the latest state of the organization for himself each time he answers the question. Further, the image generation unit 123 may generate an image showing changes in the position of point 1 at each update, for example, by displaying the trajectory of point P1 that changes at each update. That is, the image generation unit 123 is configured to be able to generate an image showing a chronological change in the position (the position of the point P1) where the state of the tissue for the user is plotted. This allows the user to intuitively grasp changes in the state of the tissue over an arbitrary time axis such as several months or years. It should be noted that the image showing the time-series change may be appropriately selected as long as the time-series change of the position of the point P1 can be grasped.

Further, the information processing device 3 may diagnose the state of the organization based on an answer from one of the members belonging to the organization, or based on answers from a plurality of members. When diagnosing the state of an organization based on one person's response, the information processing device 3 can present the state of the organization for the one member to the person.

Further, when the acquiring unit 121 acquires user responses from multiple members belonging to the same organization, the diagnosing unit 122 diagnoses the state of the organization based on the responses from a specific member, It may be configured to diagnose the state of the organization based on the answers of a plurality of members including the one member except for the one member. As a result, the image generation unit 123 can generate an image in which the diagnostic results based on the answers from a specific member and the diagnostic results based on the answers from a plurality of members are plotted on the four-quadrant matrix. can. An example of an image generated in this case is shown in FIG.

FIG. 9 is a diagram for explaining an image generated by the image generator 123. As shown in FIG. As illustrated, the image generation unit 123 generates an image in which diagnosis results based on answers from a specific member and diagnosis results based on answers from a plurality of members are simultaneously plotted on a four-quadrant matrix. can do. Note that FIG. 9 shows an example in which the state of the organization for one specific member is plotted as a point P2. As a result, when the user is a specific member, the user can intuitively see the difference between the state of the organization for him/herself and the state of the organization for multiple employees including or excluding him/herself. can be grasped. For example, according to Figure 9, we can intuitively and quantitatively understand that the current organization is perceived as an organization that feels lukewarm to everyone, even if it is an organization that feels easy and rewarding to work for. It becomes possible to recognize

Further, the information processing device 3 may separately diagnose the states of two or more different organizations based on responses from members belonging to two or more different organizations. Then, the image generator 123 may generate an image in which diagnostic results of a plurality of tissues are simultaneously plotted on the four-quadrant matrix. Thereby, the information processing device 3 can intuitively grasp the difference between the diagnosis results of a plurality of tissues.

<Second embodiment>
The information processing apparatus 3 according to the second embodiment will be described below.

The acquisition unit 121 of the present embodiment is configured to further acquire answers to questions (attribute confirmation questions) configured to inquire about member attributes. The attributes asked here are gender, age, family composition, whether or not they are raising children, whether or not they are nursing care, personality types, departments, titles, regular/non-regular employees, the number of times they have changed jobs, years of service, and the user's It may be an attribute related to at least one of the psychological states. Thereby, the acquisition unit 3 can acquire information about the attribute of the member who answered the question. Attributes related to personality types are categorized into arbitrary multiple types based on the tendency of the member's personality, etc., which can be inferred from the answers to questions, such as how to approach work and thoughts on remuneration, etc. attribute.

FIG. 10 is a diagram for explaining the personality types classified in this embodiment. For example, the information processing device 3 of the present embodiment is configured to classify the personality of the member into an aggressive type and a defensive type based on the answer to a question (type classification question) that asks about attitude toward work or aggressiveness. may be Specifically, for example, the information processing device 3 asks how you feel when you are entrusted with a responsible position, and whether you will work even if you get a large amount of money that you do not have to work for the rest of your life. Answers to a plurality of typing questions such as , are scored for each question, and members may be divided into aggressive types (A, B) and defensive types (C, D) based on the total score. Also, by adding further conditions to these types, the personality types related to the offensive type and the defensive type may be further subdivided. For example, by adding a classification related to whether or not the member is mainly responsible for childcare or nursing care (whether or not there is care responsibility) to the aggressive type and the defensive type, the personality type of this embodiment is as shown in the figure. may be divided into four types (A to D).

Then, the diagnosis unit 122 diagnoses the state of the organization for the members corresponding to the grouped attributes based on the answers of the members grouped according to the attributes. Thereby, the diagnosis unit 122 can diagnose the state of the organization separately for each attribute of the member belonging to the organization. For example, when information about the age of the members is acquired as the attribute information, the diagnosis unit 122 can be used to answer the members grouped by age or generation (twenties, thirties, etc.). Based on this, it becomes possible to diagnose the state of the tissue for each attribute. Note that the fineness of classification may be set as appropriate. Also, additional conditions may be added to further subdivide the exemplified predetermined attributes. For example, when grouping members according to attributes related to family structure, not only do they have a spouse or children, but also the age of the family (for example, 3 years old or younger) and whether or not they need nursing care (i.e., care responsibility). (presence or absence) may be further added.

The image generating unit 123 determines whether the diagnostic results based on the answers of the members grouped according to one or more predetermined attributes are for each of the one or more predetermined attributes for the members corresponding to the predetermined attributes. , produces an image that is plotted on the four-quadrant matrix described above as the state of the tissue. As a result, the information processing device 3 can generate an image in which the diagnosis result regarding the state of the organization is visualized for each attribute of the member belonging to the organization.

The image display unit 124 is an image generated for each of one or more predetermined attributes, and the state of the organization for the member corresponding to the predetermined attribute is plotted on the four-quadrant matrix. The image may be configured to be switchable according to the type of specified attribute. More specifically, the image display unit 124 displays one or more specified attributes according to information about attributes desired by the user (for example, attribute specification information transmitted from the user terminal 1 operated by the user). may be configured to output an image in which the state of the tissue for the member corresponding to is plotted on a four-quadrant matrix. As a result, the information processing apparatus 3 of the present embodiment can sort the images in which the diagnostic results regarding the state of the tissue are visualized according to the predetermined attributes specified by the user.

<Third Embodiment>
The information processing apparatus 3 according to the third embodiment will be described below.

The acquisition unit 121 of the present embodiment is configured to further acquire answers to questions (system-related questions) regarding predetermined systems provided in an organization. The prescribed system here is a system that can be used mainly by members of the organization, and is related to at least one or more of childcare, nursing care, work style (e.g. remote work, flextime system, etc.) system. Details of system-related questions will be described with reference to FIGS.

FIGS. 11 and 12 are diagrams for explaining images visualizing the diagnosis results based on the answers to the system-related questions. The figure shows an example in which diagnosis results (bar graphs and numerical values shown in the bar graphs) based on answers to system-related questions are visualized side by side with specific examples of system-related questions.

First, a specific example of system-related questions shown on the left side of FIG. 11 will be described. System-related questions consisted of question q1 asking whether there is a system for balancing childcare or nursing care with work, and question q1 asking whether the system was used regardless of attributes such as age, position, or gender. It is composed of a plurality of questions q2 for confirming the actual usage of the system such as "Can you do it?". Further, the question q1 and the question q2, which constitute the system-related question, are set with a degree of difficulty in realization or use based on the content of the question. FIG. 11 shows a state in which questions q1 and questions q2 are arranged side by side in the order of their difficulty levels.

Specifically, question q1 for confirming the presence or absence of a system is simply a question for confirming whether a system is in place. difficulty) is set and placed at the bottom. In addition, the plurality of questions q2 are configured to inquire about the usage status of the system under a plurality of situations with different degrees of difficulty in using the system (difficulty of use). In the figure, question q2, which asks whether it is easy for women to use or not, is set to the lowest degree of difficulty in use. An example is shown in which the question q2 to be asked has the highest degree of difficulty of use. That is, the question q2 is configured so that the question with the lowest difficulty of use is placed at the bottom of the question q2 (one step above question q1), and the questions with higher difficulty of use are placed upward. be done.

Then, the diagnosis unit 122 diagnoses the state of the organization by quantifying (scoring) the presence or absence of the system and the utilization status of the system based on the members' answers to the system-related questions. In addition, as described in the explanation of the first embodiment, the answer may be obtained by the member selecting one of the multiple levels of options indicating the degree of consent. As a result, it becomes possible to quantitatively evaluate the presence or absence of a system in an organization and the actual usage of the system. It should be noted that the user's answer in the present embodiment may be diagnosed so that the score is so high that the member feels that the system is easy to use.

The image generation unit 123 generates an image that visualizes the diagnosis results based on the answers to the system-related questions. As shown in FIG. 11, the image generating unit 123 of this embodiment generates an image M2 in which the diagnostic result is visualized by a bar graph. Also, the bar graph is generated corresponding to each system-related question, and is set to a length corresponding to the value digitized as the diagnosis result. Then, corresponding to the system-related questions being arranged in the order of difficulty, the bar graphs are also arranged in the order of difficulty.

Furthermore, in the present embodiment, the bar graphs are arranged such that the centers in the longitudinal direction are aligned in the vertical direction and stacked. Here, as described above, the degree of difficulty of each system-related question increases from the bottom to the top, so the numerical value indicating the diagnosis tends to decrease as it goes up. For this reason, the length of a bar graph generated as an actual diagnosis result tends to become shorter toward the top, and tends to form a pyramid shape (triangle) as a whole. By visualizing the diagnosis results in this way, it is possible to intuitively grasp the system-related question that resulted in a characteristic diagnosis result among the multiple system-related questions (especially question q2) at a glance. For example, in FIG. 11, it can be seen at a glance that the value of the question in the third row from the top (see arrow) is higher than the others. It is possible to intuitively grasp that it is an organization where even members with a large number of employees can engage in heavy-load work.

Similarly, FIG. 12 shows an image M3 as a specific example of system-related questions related to remote work. In image M3 as well, the bar graph corresponding to the system-related question in the second row from the top (see arrow) is shorter than the others. It can be understood intuitively. For example, according to this example, it is possible to grasp at a glance that there is a limit that should be improved regarding the number of days that remote work can be used. By visualizing the diagnosis results based on the answers to system-related questions in this way, the user can intuitively grasp not only the presence or absence of the system, but also the actual operating status of the system (the degree of penetration of the system). becomes possible.

Note that the images M2 and M3 shown in FIGS. 11 and 12 are not limited to the illustrated modes, and may be changed as appropriate. For example, it is not always necessary to vertically stack bar graphs whose longitudinal direction is the horizontal direction, and bar graphs whose longitudinal direction is the vertical direction may be arranged side by side.

The embodiments and modifications of the present invention have been described above. It is not intended to be limited to the specific configuration of

For example, as described above, the image generator 123 does not necessarily need to generate all the images shown in FIG. 8 and the like in the image generation step. The image generation process executed by the image generation unit 123 in step S22 is a process of plotting the diagnosis result of the point P1 or the point P2 on the image of the four-quadrant matrix generated in advance and already stored. good too.

In addition, the storage unit 13 storing a control program for causing the computer to function as the acquisition unit 121, the diagnosis unit 122, the image generation unit 123, and the image display unit 124 is a computer-readable non-temporary storage medium. may be provided.

Moreover, the above-mentioned state of the organization from the viewpoint of job satisfaction and ease of work may have the same meaning as "state of members in the organization" from the viewpoint of job satisfaction and ease of work.

In addition, the terms "job satisfaction" and "ease of work" described above as indicators for diagnosing the state of an organization may be changed as appropriate within a range that allows users to recall similar concepts. For example, "job satisfaction" may be expressed as rewarding, motivation, engagement, or the like, and "ease of work" may be expressed as comfort or the like. In addition, one or more question items for diagnosing job satisfaction and ease of work may be used instead of the terms "job satisfaction" and "ease of work". For example, if the question items for diagnosing ease of work were only system enhancement to measure the degree of system enhancement, or among multiple question items, the question items related to system enhancement were compared to other question items. If it is a more dominant factor, instead of the word "easy to work", it may be expressed as, for example, system enhancement.

Further, in the description of each of the above-described embodiments, it is assumed that the acquisition unit 121 acquires answers to a plurality of questions configured to inquire about the organizational climate of the organization to which it belongs, but the present invention is not limited to this. Each embodiment described above can be established even when the acquisition unit 121 acquires an answer to a question that is not a question about organizational climate (for example, a question that simply asks about the state of the organization).

<Reference example>
An image generated by the image generator 123 according to the reference example will be described below.

FIG. 10 shows an image generated by the image generation unit 123 and displayed on the display unit 1a of the user terminal 1, for example (hereinafter referred to as "main image"). This image is an information display image in which the state of a specific organization (company) is represented on a four-quadrant matrix by predetermined symbols. More specifically, this image is a corporate information display that presents the status of a specific company to the user by the position of a predetermined symbol plotted on a four-quadrant matrix in which the vertical axis represents job satisfaction and the horizontal axis represents ease of work. This is an image for

This image may have substantially the same configuration as the image M1 shown in FIG. In this image, the first quadrant corresponds to the state of a company where it is easy and rewarding to work (work happy company), the second quadrant corresponds to the state of a company where it is easy to work but not rewarding (warm company), The 3rd quadrant is a division corresponding to companies that are neither easy to work in nor rewarding (black companies), and the 4th quadrant is a division corresponding to companies that are not easy to work in but rewarding (workaholic companies). Represents a constructed four-quadrant matrix.

Furthermore, in this image, a predetermined symbol (a circle drawn in the third quadrant in the figure, corresponding to point P1 in FIG. 8, etc.) is displayed at a position indicating the state of a specific company on the four-quadrant matrix. be. However, the position of the predetermined symbol in the main image is an example and may be changed arbitrarily. Also, the shape and number of predetermined symbols are merely examples, and the present invention is not limited to these.

Also, the color of each section in the four-quadrant matrix of the main image is set by the following color code. That is, the color of the first quadrant in the four-quadrant matrix of this image is represented by "#EE786D", the color of the second quadrant is represented by "#F6AD55", and the color of the third quadrant is represented by "#6F7CF1". , the color of the fourth quadrant may be represented by "#2AB3AE".

Finally, the above-described multiple embodiments and reference examples can be arbitrarily combined and executed as long as there is no contradiction.

3 Information processing device 121 Acquisition unit 122 Diagnosis unit 123 Image generation unit 124 Image display unit

Claims (14)

An information processing device,
an acquisition unit configured to acquire answers of one or more members of the organization to a plurality of questions configured to inquire about the organizational culture of the organization to which the person belongs;
a diagnosis unit that diagnoses the state of the tissue based on the answer acquired by the acquisition unit;
an image generation unit that generates an image showing a diagnosis result by the diagnosis unit;
an image display unit that outputs the image generated by the image generation unit;
Information processing device. In the information processing device according to claim 1,
The information processing device, wherein the question asking about the organizational climate is configured to ask whether or not there is a predetermined code of conduct that is not clearly stated in the organization, or the extent to which the predetermined code of conduct exists. In the information processing apparatus according to claim 2,
The information processing apparatus, wherein the predetermined code of conduct includes a code of conduct relating to at least one of peer pressure, a cover-up constitution, nemawashi, gender inequality, presumption, and a conservative constitution in the organization. In the information processing device according to claim 2 or 3,
the question is configured to include multiple levels of choice indicating the degree of agreement;
The information processing device, wherein the acquisition unit acquires the option selected by the member as the answer. In the information processing device according to any one of claims 1 to 4,
The diagnosis unit diagnoses the state of the organization by quantifying the job satisfaction and ease of work felt by the members based on the answers,
The image generation unit generates an image in which the diagnosis result by the diagnosis unit is plotted as the state of the tissue on a four-quadrant matrix in which one of the job satisfaction and ease of work is on the horizontal axis and the other is on the vertical axis. Information processing equipment. In the information processing device according to claim 5,
The acquisition unit is configured to acquire the member's answer to the question a plurality of times at predetermined time intervals,
The image generation unit generates an image showing a chronological change in the position where the state of the tissue is plotted, based on at least two or more of the diagnosis results based on the answers obtained at the predetermined time intervals. Information processing equipment. In the information processing device according to claim 5 or 6,
The acquisition unit further acquires the member's answer to an attribute confirmation question configured to ask a predetermined attribute of the member,
The diagnosis unit diagnoses the state of the organization for each of the predetermined attributes based on the answers of the members grouped according to one or more of the predetermined attributes,
The image generation unit determines, for each one or more predetermined attributes, that the diagnostic results based on the answers of the members grouped according to the predetermined attributes are the An information processing device that generates an image plotted on the four-quadrant matrix as tissue conditions. In the information processing device according to claim 7,
The information processing apparatus, wherein the image display unit is configured to be able to switch between images in which the state of the tissue generated for each of the one or more predetermined attributes is plotted, according to the type of specified attribute. In the information processing device according to claim 7 or 8,
The information processing apparatus, wherein the predetermined attributes include attributes related to at least one of gender, age, family composition, personality type, department, position, regular/non-regular employee, and number of career changes. In the information processing device according to any one of claims 1 to 9,
The acquisition unit further acquires the member's answer to a mental state confirmation question configured to inquire about the member's mental state,
The information processing device, wherein the diagnosis unit diagnoses the cause of the mental state of the member based on the answers to the questions configured to inquire about the organizational culture and the answers to the mental state confirmation questions. In the information processing apparatus according to any one of claims 1 to 10,
The acquiring unit includes a plurality of system-related systems configured to inquire, for each of the difficulty levels of use, the usage status of the predetermined system under a plurality of situations with different degrees of difficulty in use, with respect to a predetermined system provided in the organization. obtaining further said answers to questions;
The diagnosis unit further diagnoses the state of the organization by quantifying the usage status for each of the usage difficulty levels based on the answers to the system-related questions,
The image generation unit generates an image in which bar graphs having lengths corresponding to the numerical values of the actual usage are arranged in order of the difficulty of usage. In the information processing device according to claim 11,
The information processing device, wherein the predetermined system includes at least one of childcare, nursing care, flextime system, and remote work. An information processing method,
a obtaining step of obtaining answers of one or more members of an organization to a plurality of questions configured to inquire about the organizational culture of the organization to which they belong;
a diagnosis step of diagnosing the state of the tissue based on the obtained answer;
an image generation step of generating an image showing the diagnosis result in the diagnosis step;
an image display step of outputting the image generated in the image generation step;
Information processing method including. a program,
a obtaining step of obtaining answers of one or more members of an organization to a plurality of questions configured to inquire about the organizational culture of the organization to which they belong;
a diagnosis step of diagnosing the state of the tissue based on the obtained answer;
an image generation step of generating an image visualizing the diagnosis result in the diagnosis step;
an image display step of outputting the image generated in the image generation step;
A program that contains .

Images