JP2022157331A - Behavior analyzing type assist system, program, device and method relating to behavior analyzing type assist, and recording medium storing program - Google Patents

Abstract

To provide a behavior analyzing type assist system, a program, a device and a method relating to behavior analyzing type assist, and a recording medium storing the program capable of assisting a self-motivating improvement for an individual person having a difficulty in social adaptation due to mental disorder and a person who wants to address psychological pain by the own awareness of such a person even if an actual face-to-face training is not carried out.SOLUTION: A behavior analyzing type assist system is a human resource development system that connects supporter terminals 40 of a plurality of supporters, a member terminal 13, and an assist server 30 via the Internet network 50. The assist server 30 includes: storage means for storing a plurality of kinds of content groups including a psycho-education that classifies the events of a psychological occurrence on the basis of a behavior analyzing theory for each kind of the event; a content determination unit 330 that determines, from the content group in the storage means, content matching with situation information from the member terminal 13; and a content provision unit 340 that provides the determined content to the member terminal 13.SELECTED DRAWING: Figure 2

Description

The present invention relates to, for example, a behavior analysis support system, a program, apparatus, method, and recording medium storing the program.

The number of people suffering from mental illness (also called "psychiatric patients") continues to increase due in part to the current stressful and complex social background. For example, in a depressed state, a person feels depressed all day long and cannot sleep or, conversely, sleeps too much. People tend to lose interest in their favorite hobbies and TV programs, lose their appetite, and become too lazy to move their bodies. Depression, when it becomes severe, continues to be depressed enough to have a strong effect on daily life, and it becomes impossible to have motivation or joy in anything.

However, in living a social life, it is impossible to completely avoid encountering sad and unpleasant things. Under these circumstances, the following patent documents disclose technical ideas regarding support programs for mentally ill patients.

JP 2004-212687 A JP 2009-110497 A JP 2015-153413 A Japanese translation of PCT publication No. 2001-515233

The technical ideas described in each of the above patent documents are usually targeted mainly at people with mental disorders such as schizophrenia and manic depression.

Treatment of these diseases is important for both individuals and society, but at present, therapists, doctors, and other supporters (supporters) provide face-to-face treatment and training using words, music, images, writing, and the like.

However, it is not easy to secure personnel to be involved in such supporters, and in recent years, due to the influence of the new virus, it has become difficult to conduct face-to-face treatment and training itself. Furthermore, the cost for such supporters (supporters) to perform face-to-face treatment, training, etc. generally tends to increase.

On the other hand, in companies as well, it is essential for the growth of individuals and organizations to have a place where each individual can act autonomously and independently, with the support of those around them. On the other hand, there is a current situation where depression and the like are also occurring in the field of companies.

The present invention intends to solve these current problems, and even without actual face-to-face training, the present invention provides information to individuals suffering from mental illness who have difficulty adjusting to society and those who want to relieve their psychological pain. It is an object of the present invention to provide a behavior analysis type support system capable of supporting self-improvement based on a person's awareness, a program, device, method related to behavior analysis type support, and a recording medium storing the same program.

In order to solve the above problems, the present inventors have applied ACT (Acceptance and commitment therapy), which is one of the latest scientific psychological therapies called the "third wave" of cognitive behavioral therapy (or clinical behavior analysis). I paid attention. ACT is defined as "psychotherapy based on contemporary behavioral psychology, including relational frame theory, that applies commitment and behavior change processes concurrently with acceptance or mindfulness processes to create psychological flexibility. ”. Here, "acceptance" refers to a state in which a currently occurring event can be accepted as it is. Here, the mindfulness process is defined as the psychological process of bringing one's attention to experiences occurring in the present moment. For example, when a person is caught in a certain thought, it becomes difficult to get away from that thought. The state of mindfulness is the state of being freed, which is the opposite of the state of being caught in a certain thought. In this state it is possible to be aware of what is happening in the moment. Here, there are good things and bad things in what you notice, but if you avoid the bad things, you will not reach the desired value, so you will accept various things, that is, acquire the mindfulness process. The inventor has come to realize that this is important. Furthermore, here, commitment is defined as sharing a goal and doing our best to achieve it. For example, we tend to avoid unpleasant things, but we also accept unpleasant things for the purpose of value.

Focusing on such ACT, using the psychological laws and natural laws that are the basis of this ACT, a behavior analysis support system, a program, device, method, and the like related to behavior analysis support. If it is established as a technical idea as a recording medium that memorizes programs, it can be used for various mental disorders such as depression, anxiety disorder, obsessive-compulsive disorder, and schizophrenia, as well as a wide range of psychological problems such as workplace stress and chronic pain. The starting point of the present invention is the thought that the effect on

In other words, based on the ACT theory, member A asks questions (introspection) to know himself, decides the next step by himself, and advances himself. Optimum support information (including treatment) is fed back to member A from a support service server 1 (server system) using a communication network). As a result, a technical concept is created as a human resource development system that provides treatment and assistance to member A for psychological pain according to the individual's situation (including physical condition), etc., without the need for actual face-to-face training. As a result, the inventors have created a behavior analysis type support system, a program, an apparatus, a method, and a recording medium storing the same program.

In other words, the behavior analysis type support method according to the present invention is a behavior analysis method that enables the support recipient to live a better social life, and the support recipient asks (introspects) himself to know himself, and is able to determine his next steps. It is based on behavioral analysis theory to determine the steps of and move forward on your own. The behavior analysis theory process means of the present invention is a new behavior analysis theory process means including a psycho-education element, reads the situation (information) of the support recipient, and based on this situation, the new behavior analysis theory process means Determining the content suitable for the subject stored in the storage means based on, the supporter (mentor) browses this content and intervenes if necessary, and provides such support from a remote location via the network The gist is that it can also be done.

Therefore, in order to solve the above problems, a behavior analysis support system according to a first aspect of the present invention provides a supporter terminal associated with a supporter who supports a supportee, and a supporter terminal associated with the supportee. and a behavior analysis server connected via a communication network, wherein the behavior analysis server stores information related to psychological events for each type of event storage means for storing a plurality of types of content groups obtained by classifying them based on behavior analysis theory; a content determination unit determined from the plurality of types of content group stored in the storage means based on the support information of and the behavior analysis theory information related to the behavior analysis theory; and a content providing unit that provides first content to the terminal of the supportee and/or the terminal of the supporter.

As a second aspect of the present invention, in the first aspect, the content determination unit determines the supporter terminal according to a reaction from the supportee to a second content related to a question to the supportee. Based on the support information and the behavior analysis theory information from .

As a third aspect of the present invention, in the first or second aspect, the behavior analysis theory information includes ACT (Acceptance and Commitment Therapy) and / or psychoeducation Based on the process of the following improvements and problems It may be generated.

As a fourth aspect of the present invention, in the third aspect, the first content may be content related to the ACT based on relational frames.

As a fifth aspect of the present invention, in any one of the first to fourth aspects, the first content improves information related to audio, moving images, still images, text data or pictures and/or Alternatively, it may be exercise content related to the task.

As a sixth aspect of the present invention, in any one of the first to fifth aspects, the content providing unit provides the supporter terminal with the situation information from the supportee terminal. , the support information from the supporter terminal may be provided to the supportee terminal.

Further, in order to solve the above problems, a behavior analysis support program according to a seventh aspect of the present invention includes: a supporter terminal associated with a supporter who supports a supportee; A behavior analysis support program for providing support information from the supporter terminal to the supported person terminal in a behavior analysis support system configured by connecting a behavior analysis server via a communication network, A computer associated with the behavior analysis server stores a plurality of types of content groups obtained by classifying information about events of psychological events according to behavior analysis theory for each type of the event in a storage means. and the storage means for storing the first content corresponding to the situation information of the supportee from the terminal of the supportee based on the support information from the terminal of the supporter and the behavior analysis theory information related to the behavior analysis theory. and means for providing the first content determined by the content determination receiving unit to the supported person terminal and/or the supporter terminal; It is characterized by functioning as

Furthermore, in order to solve the above problems, the behavior analysis type support device according to the eighth aspect of the present invention provides a A behavior analysis type support device that exchanges information for supporting the support recipient with a support recipient terminal according to storage means for storing a plurality of types of content groups obtained by classifying them based on analysis theory; a content determination unit determined from the plurality of types of content group stored in the storage unit based on the support information and the behavior analysis theory information related to the behavior analysis theory; and a content providing unit that provides one content to the terminal of the supported person and/or the terminal of the supporter.

Furthermore, in order to solve the above problems, a behavior analysis type support method according to a ninth aspect of the present invention includes: a supporter terminal associated with a supporter who supports a supportee; A behavior analysis support method implemented by a behavior analysis support system configured by connecting a terminal and a behavior analysis server via a communication network, wherein information related to a psychological event is information about the event. a storage step of storing a plurality of types of content groups obtained by classifying them based on behavior analysis theory for each type; a content determination step determined from the plurality of types of content groups stored in the storage means based on support information from a supporter terminal and behavior analysis theory information related to the behavior analysis theory; and a content providing step of providing the determined first content to the terminal of the supportee and/or the terminal of the supporter.

The tenth aspect of the present invention may be implemented as a storage medium storing the behavior analysis support program according to the seventh aspect.

According to each aspect of the present invention, a personnel training system is obtained that comprehensively reflects support information from supporters to users (members) and is firmly rooted in the concept of behavior analysis.

BRIEF DESCRIPTION OF THE DRAWINGS It is explanatory drawing of the outline|summary of the personnel training support system which concerns on Embodiment 1 of this invention. 1 is a specific configuration diagram of a personnel training system according to Embodiment 1 of the present invention; FIG. FIG. 4 is a sequence diagram (1) according to Embodiment 1 of the present invention; FIG. 2 is a sequence diagram (2) according to Embodiment 1 of the present invention; FIG. 4 is an explanatory diagram (1) of a screen of the member terminal according to Embodiment 1 of the present invention; FIG. 4 is a sequence diagram (3) according to Embodiment 1 of the present invention; FIG. 10 is an explanatory diagram (2) of the screen of the member terminal according to Embodiment 1 of the present invention; FIG. 4 is a sequence diagram (4) according to Embodiment 1 of the present invention; FIG. 9 is an explanatory diagram (3) of a screen of the member terminal according to Embodiment 1 of the present invention; FIG. 4 is an explanatory diagram (1) of activity record information according to Embodiment 1 of the present invention; FIG. 2 is an explanatory diagram (2) of activity record information according to Embodiment 1 of the present invention; FIG. 10 is a schematic explanatory diagram of a support system according to Embodiment 2 of the present invention; FIG. 9 is a sequence diagram according to Embodiment 2 of the present invention; FIG. 10 is an explanatory diagram (1) of exercise content according to Embodiment 2 of the present invention; FIG. 10 is an explanatory diagram (2) of exercise content according to Embodiment 2 of the present invention; FIG. 10 is an explanatory diagram (3) of exercise content according to Embodiment 2 of the present invention;

Before describing the embodiments, ACT (Acceptance and commitment therapy) will be described. ACT is one of the latest scientific psychotherapy called "third wave" of cognitive behavioral therapy (or clinical behavioral analysis).

The definition of ACT is “acceptance or mindfulness process (a psychological process of bringing attention to experiences occurring in the present moment in order to create psychological flexibility. It becomes difficult to detach from thoughts.The opposite of this state of being trapped in a thought is the state of release, which is the state of mindfulness.In this state, you are aware of what is happening in the moment. Here, I realized that there are good things and bad things, but if you avoid bad things, you will not reach the desired value, so you will accept various things) and at the same time commitment (share goals). (for example, to avoid unpleasant things, but to accept unpleasant things for the sake of the value of the purpose) and to apply the behavioral change process to the relationship It is a psychotherapy based on modern behavioral psychology, including frame theory.” Here, "acceptance" refers to a state in which a currently occurring event can be accepted as it is. It is said to be effective against a wide range of psychological problems, including various mental disorders such as depression, anxiety disorders, obsessive-compulsive disorder, and schizophrenia, as well as workplace stress and chronic pain.

<Embodiment>
As the first embodiment, an example in which the present system is applied to human resource development in a company, an organization, a school, etc., and in particular, a case in which it is applied to a corporate society will be described.

In addition, an example in which the system is applied as an educational program for disabled persons with mental disorders will be described as a second embodiment.

<Embodiment 1>
In a company, it is considered essential for the growth of individuals and organizations to create an environment in which each individual acts autonomously/independently and the surroundings support their actions.

For example, we often provide education such as sending messages from the head office to spread the philosophy and conducting training for key people.

However, if the behavior of each employee does not change, it is meaningless in terms of improving the performance of the company, and even if training is provided, it cannot necessarily be expected that the results will immediately lead to action. Furthermore, even if participants forget the experience of receiving such training over time, and even if they change their behavior once, they will gradually stop the above behavior if they do not receive support from those around them. There is also the risk of it being lost.

FIG. 1 is an explanatory diagram of an overview of a human resource development support system according to Embodiment 1 of the present invention. In this system, a server that provides exercise content for ACT-based support/treatment will be referred to as a support service server 1 for explanation. Calculation of exercise content for support/treatment based on ACT will be described later.

As shown in FIG. 1, support service server 1 (SSS) sends support information (also called "exercise content" based on ACT to member A (e.g., employee) who is a support recipient, and such a support action is also called "exercise"). ) is transmitted (d1). In addition, although the member A is plural, it demonstrates as one.

Then, member A executes an ACT program based on the support information, and transmits the activity record and the like to the support service server 1 (SSS) (d2).

On the other hand, the support service server 1 (SSS) transmits the results of the implementation of the ACT program based on the member A's support information to the supporters P (therapists, medical personnel, various organizations, research institutes, etc.) (d3).

The supporter P accesses the support service server 1 (SSS), browses the execution result of the ACT program, and gives appropriate advice (d4). In other words, it becomes a form in which member A is supported from the outside.

On the other hand, the support service server 1 (SSS) sends information (for example, name, age, date of birth, affiliation, etc.) related to the employee ("A" in the above example) who has implemented the ACT program to the person in charge of the company B. , information on personnel records, etc., information on the above implementation results, etc.) (d5), and the person in charge of company B accesses the support service server 1 (SSS) and browses various information including the implementation results ( d6) can.

That is, the person in charge of the company B uses the support service server 1 (SSS) as a platform to support the member A (employee) from the outside.

The person in charge of the company B follows up on the exercise implementation status of the member A by checking (browsing) obtained through access to the support service server 1 (SSS) (d8). In addition, the supporter P gives advice for support to the member A (d9). Further, the supporter P and the person in charge of the company B can communicate with each other and share the status of the member A and the support status (d10).

FIG. 2 is a specific configuration diagram of the personnel training system according to Embodiment 1 of the present invention.

This human resource development system is based on the ACT theory, and provides more advanced support for member A to ask questions (introspect), learn about themselves, determine their next steps, and move forward on their own. Specifically, this personnel training system can feed back optimal support information (including treatment) to member A from the support service server 1 (server system) using the Internet line (communication network). As a result, it is possible to provide treatment/assistance to member A in accordance with his or her condition (including physical condition) without actually conducting face-to-face training/learning.

For this reason, as shown in FIG. 2, the human resource development system according to the first embodiment includes a member terminal 13 such as a smartphone 10 or a personal computer 12 or a tablet (not shown) possessed by member A, and a company A person-in-charge terminal 20 , a support server 30 , and a supporter terminal 40 (therapist, doctor, nurse, staff member, etc.) are connected to each other via a communication network 50 .

The support server 30 includes an ACT content determining unit 330 and a content providing unit 340 that determine content based on ACT theory each time member A's situation information (information on physical condition, etc.) is received from the member terminal 13, which is an employee terminal. etc. (hereinafter referred to as "software program").

The ACT content determining unit 330 is connected to the ACT database 310, the content database 320, and the like, and every time it receives the status information of member A, it calculates a relational frame described later in the ACT database 310 and executes the ACT program. A program embodying an algorithm for determining the exercise content of the ACT program from the content database 320 by appropriately using computer hardware resources is provided in an executable form.

The aforementioned ACT is: 1. acceptance;2. 3. defusion; 4. Awareness of the present moment; 5. Self as context; value;6. It consists of six exercise processes, such as committed action, and eight processes, such as psychoeducation. These are preferably related in a network by relational frames to be described later. Since the contents of the ACT itself are already known, a detailed description thereof will be omitted.

In other words, the content database 320 contains necessary and sufficient information (support/treatment information) for the purpose of ACT-based support (including human resource development and quality improvement of support), treatment quality improvement, and productivity improvement. are categorized and accumulated.

The content providing unit 340 extracts from the ACT database 310 the content (including exercise content, support content, and treatment content) determined by the relational frame based on the ACT program determined by the ACT content determination unit 330, and distributes it to the Internet. It is transmitted to the member terminal 13 or the supporter terminal 40 via the network. In other words, an environment is constructed in which the members A are allowed to efficiently perform exercises based on the analysis results of these pieces of information.

Therefore, since it is possible to provide awareness of mental health and solutions from a remote location in an interactive manner, and to draw out problem-solving ability, it is possible to improve individual stress and the like. For example, it is possible to improve an individual's mental health by presenting the grounds for the cause and process of failure, giving awareness of the solution, and drawing out the original existing problem-solving ability.

3 and 4 are sequence diagrams for explaining this embodiment. However, in the present embodiment, the support server 30 (hereinafter also referred to as "server 30") is equipped with the latest information based on various support information provided by people with business experience, therapists, psychologists, psychiatrists, and the like. Description will be made assuming that ACT (related frame) content (audio, video, text, etc.) is stored.

(Registration of basic information)
A person in charge of the company operates the terminal 20 of the person in charge of the company to access the server 30, so that the name, gender, department, age, experience, company name, and date of member A (e.g., employee) who uses this system Information related to the time and the like is transmitted as user information from the company representative terminal 20 to the server 30 (d20). The server 30 classifies this user information by company name and department and stores it in the memory (d22).

In addition, when a supporter (therapist, experienced worker, doctor, etc.) operates the supporter terminal 40, the supporter terminal 40 transmits the supporter's basic information (name, name of the company in charge, specialized field, etc.) to the server 30 as the supporter's basic information. (d24).

Every time the server 30 receives the supporter basic information, it adds the date and time and stores it in the memory (d25). On the other hand, the member A (e.g., employee) operates the application icon of the member terminal 13, so that the member terminal 13 accesses the server 30 (d26). This access can be accompanied by transmission of access information including name, terminal number, etc. (d26).

Every time the server 30 receives this access information (including the name, terminal number, etc.), it adds the date, time, etc., and stores it in the memory (d27). Next, when member A operates the member terminal 40, the member terminal 40 transmits exercise menu request information (information related to name, terminal number, etc.) to the server 30 (d29). Each time the server 30 receives the exercise menu request information (information related to name, terminal number, etc.), the server 30 transmits exercise menu selection screen information to the member terminal 13 (d31) and displays it on the screen (d32).

An example of this exercise menu selection screen is shown in FIG. 5(a). The exercise menu selection screen shown in FIG. 5(a) has a format including a plurality of items such as "Think of values and actions in line with values". These items are, for example, ACT-based items and are preferably related by relational frames, which will be described later. Returning now to the description of FIG.

On the other hand, when the supporter P operates the supporter terminal 40, the supporter terminal 40 transmits member exercise information viewing request information (member name, member terminal, date and time, etc.) to the server 30. (d33). Thereby, the server 30 can enter a preparatory stage for transmitting the member exercise information of the member A in charge to the supporter terminal 40 .

The member terminal 13 transmits exercise menu information (information related to menu items, terminal numbers, etc.) selected in the exercise menu selection screen to the server 30 (d35). Here, for example, it is assumed that the selected exercise menu information is "consider value and action in line with value".

When the server 30 receives the selected exercise menu information (for example, "Think of value and action in line with value"), various information (selected including exercise menu information) to the member terminal 13 (d37: see FIG. 5(b)).

These menus are items based on the theory of ACT, and are preferably related by relationship frames, which will be described later. When member A selects, for example, "compass" from the menu of "thinking about values and actions in line with values", the member terminal 13 sends this selected exercise menu information to the server 30. (d41). Here, a "compass" is like a compass needle. For example, it provides a reference value because it suggests which direction to go when thinking goes in a certain direction. Included in ACT representative exercises.

Upon receiving the "exercise menu information to be performed" from the member terminal 13, the server 30 performs processing for determining content based on ACT (hereinafter referred to as "ACT content determination processing") (d43).

(ACT content determination processing)
Here, ACT content determination processing will be described. For example, even if an employee is stuck at work, that employee may not necessarily ask for help. Moreover, even if it tries to improve, there exists a case where the technique of the improvement is not known. Also, when SNS is used within a company, if it is not used to improve behavior while aiming at the same goal, there is a possibility that the growth of individuals and organizations will be negatively impacted. Here, in embodiments of the present invention, content is used for at least six exercises. As a typical example of these, exercises using two contents will be described. The first is the mindfulness process (a psychological process that brings attention to experiences that are happening in the present moment. For example, when a person is caught in a thought, it is difficult to get rid of it. The process of attaining a state of mindfulness, the state of liberation that is the opposite of the state of being caught in a certain thought.Once you have attained this state, you become aware of what is happening in the moment. There can be good things and bad things in what we notice, but if we avoid the bad things, we will not reach the desired value, so we accept various things in order to avoid such situations. It is the content used to generate the The second is commitment (to share a goal and do our best to achieve it. For example, there is a general tendency to avoid unpleasant things, but this causes the above problems. Therefore, it means to accept unpleasant things for the purpose of value.) It is a content for doing.

The present inventor has come to the conclusion that ACT is effective for improving the above situation and timely follow-up for behavioral improvement occurring on a daily basis in the field. As mentioned earlier, ACT is a process of acceptance or mindfulness (the psychological process of bringing one's attention to experiences occurring in the present moment) and at the same time a commitment (a shared goal) to create psychological flexibility. It is a psychotherapy based on modern behavioral psychology, including relational frame theory, applying the behavioral change process and the behavioral change process.”

In recent years, ACT has been supported for its effectiveness against a wide range of psychological problems, including depression, anxiety disorders, obsessive-compulsive disorder, schizophrenia, and various other mental disorders, as well as workplace stress and chronic pain. The present inventor paid attention to.

The aforementioned relational frame outline is a theory that explains how bidirectional learning can be achieved without learning the relation between multiple stimuli in only one direction, the relation between AB and the relation between BC. It is possible to understand the relationship between A and C that has not been directly learned (vector computational) by learning and is a special reaction class called a frame.

Also as noted above, relating (R) is the myriad and complex ways in which linguistic humans can associate stimuli and events, and orienting (O) is It refers to noticing or coming into contact with a stimulus or event. And evoking (E) refers to whether the perceived stimulus or event is desire, aversion, or relatively neutral.

These three elements of ROE are not entirely separable units of analysis, but are taken to work together in virtually every psychological act uttered by a linguistic human being. From here, the inventor conceptualizes a hyper-dimensional multi-level (HDML) framework that extends the multi-dimensional multi-level (MDML) framework described above. ing.

That is, the ACT content determination process is based on the employee's member basic information (name, age, department, gender, type of work, etc.) stored in the memory, the selected exercise menu, and the exercise menu to be performed. Based on this, the ACT is determined, and the content is determined according to the determined ACT. In this embodiment, the ACT content determining unit 330 is provided with a program that embodies an algorithm that implements the function of performing the series of processes by appropriately using the hardware resources of the computer in an executable format. be. Here, returning to FIG. 3, the server 30 associates this content with the relational frame that is the base of the ACT when the content was determined, and stores them in the memory (d45). A relational frame is the basis of ACT, and is a language function or language ability having various relationships. Among such relationships are relational frames of comparison such as "equal", "different", "opposite", "greater than", "less than". According to this embodiment, it is possible to linguistically learn and acquire such relational frames, and to select and use them. Also, members using this embodiment will be able to perceive and determine actions. A relational frame related to this action determination is, for example, a time relational frame, which is a relational frame related to remembering a certain point in the past and predicting the future. Psychological states are governed by the forces of these relational frames. It can also be said that the ACT exercise according to the present embodiment utilizes this theory in a positive way of thinking.

For example, if A is greater than B, then "B is less than A, A is greater than B", and "If B is greater than C, then A is greater than C". Also, ``If A is the same as B, B is the same as C, C is greater than D, and D is greater than E, then E is less than A, B, C, and D'', ``A is greater than B, If C is greater than D in another relationship, the relationship between the two relationships will be the same (equivalent) relationship between A>B and C>D. can be generated. The ACT in this embodiment is designed to include psychoeducational elements.

Therefore, based on the situation of member A (employee), it is possible to provide content for staying in the present moment and moving forward toward actions that are valued. Then, the determined content (for example, voice, moving image, document, etc.) is transmitted from the server 30 to the member terminal 13 (employee) via the communication network (d47).

The member terminal 13 reproduces this content (d48: see FIG. 5(c)). In addition, when the content is transmitted to the member terminal 13, the server 30 transmits browsing information such as this content, member basic information, and content name to the supporter terminal 40 (d49). In other words, the supporter P becomes capable of monitoring what exercise is being performed now.

Next, the server 30 determines whether the transmission of the content has ended (d51). When the content transmission is finished, the question content determination process is performed based on the ACT.

This question content determination process is the same as the above-described ACT content determination process. Information related to the determined question content is stored in the database (d62).

The server 30 transmits information about the determined question content to the member terminal 13 via the communication network 50 (d64), and displays the information about the question content on the member terminal 13 (d65: FIG. d) see). In other words, it is possible to listen to the contents according to the member A's situation and to ask questions according to the member A's situation with respect to the contents.

The member A operates the member terminal 13 to input the answer to the question content from the server 30 to the member terminal 13, and the member terminal 13 transmits the answer information to the question content to the server 30 (d66).

The server 30 receives the question/answer content information (terminal number, question content code, content code, answer information, information relating to date, time, etc.) and stores it in memory (d68).

The server 30 transmits this question and answer content information to the supporter terminal 40 via the communication network (d70). As a result, the supporter P is in a state of being able to monitor what kind of answers have been given to what kind of questions.

When the supporter P confirms the question content on the screen, the supporter terminal 40 displays a future exercise menu, supporter-side use permission determination information for exercise, etc. (supporter name (code), member name (code), content name ( code), content question code, usage period, usage permission or prohibition, information related to content based on ACT to be used in the future, etc.), and the supporter terminal 40 transmits this supporter-side usage permission determination information to the server 30. (d72).

The server 30 receives the use permission determination information on the supporter side, stores it in a memory (not shown), and if the use is not permitted, displays that the use of the content of the member name included in this information is not permitted during the use period. Control processing is performed (d74).

In addition, when the supporter P operates the supporter terminal 40, the supporter terminal 40, for example, based on the menu selected by the member A, the exercise menu, the result of the question, etc., information related to the content based on the ACT to be used in the future is transmitted as support information (d76).

The server 30 receives the support information (information related to the name of the supporter, the name of the member, the name of the content to be supported (code, period of use, etc.), etc.), and based on this support information, edits the content (d78 ). Editing includes related frames and the like.

On the other hand, when the person in charge of the company operates the terminal 20 of the person in charge of the company, the terminal 20 of the person in charge of the company requests the server 30 for the implementation result request information (member name, support name, period of use, company name, etc.). information) is transmitted (d80).

Every time the server 30 receives this implementation result request information, the implementation result information of the member name included in the implementation result request information (information related to the exercise menu, question content, supporter judgment results, etc.) is read from the memory. to the terminal 20 of the person in charge of the company (d82).

Therefore, the person in charge of the company can always check the exercise implementation status (work activity history, etc.) of member A (employee), so that an experienced employee can support the work.

(Q scale)
In this embodiment, the Q scale is used. A sequence of Q scale implementation procedures will be described with reference to FIG. In this embodiment, the Q scale means a questionnaire. ACT deals with the internal and psychological aspects of human beings, but since the internal and psychological aspects of human beings cannot be seen directly, ACT is a method to measure the internal and psychological changes of the support recipient. , using the Q scale. That is, the supportee is asked to answer predetermined question items related to the Q scale on the system, and the internal and psychological changes of the supportee through the information related to the response of the supportee to these question items can be measured. The Q scale can be said to be a medium for indirectly recognizing/grasping such internal and psychological changes of the support recipient that cannot be directly recognized.

As shown in FIG. 6, when the member A operates the member terminal 13, the member terminal 13 transmits the Q scale menu request information (member name, item (Q scale), . . . ) via the communication network. to the server 30 (d90).

Upon receiving the Q-scale menu request information, the server 30 transmits Q-scale menu selection screen information to the member terminal 13 (d92: see FIG. 7(a)).

As shown in FIG. 7(a), the Q scale menu consists of, for example, BDI (Beck Depression Scale), AAQII (Psychological Flexibility Scale), and so on.

Then, when the member A operates the member terminal 13 and selects the desired Q scale menu to be implemented (for example, BDI (Beck Depression Scale)), the member terminal 13 performs the selected The (requested) Q scale information (member name, selection item, date, time, terminal number, etc.) is transmitted to the server 30 (d94).

Every time the server 30 receives the "implemented Q scale information", it transmits the implemented Q scale menu selection screen information to the member terminal 13 via the communication network (d96), and displays the screen (d97 ). An example of the "Q scale menu selection screen to be implemented" is shown in FIG. 7(b).

Next, member A operates the member terminal 13 to select the menu of the "Q scale menu selection screen to be implemented", and the member terminal 13 transmits this selection menu to the server 30 via the communication network. (d98). In FIG. 7B, "not depressed", "depressed", etc. are listed on the menu screen of BDI (Beck Depression Scale).

Upon receiving the selection menu information, the server 30 searches the content database for Q-scale question contents of the selection menu (d100). It is preferable that the question contents include information corresponding to questions, answer options, and scores for each option.

This processing will be described. This process is similar to the ACT content determination process. In other words, the ACT program (in this embodiment, including psychological education), the basic member information (name, age, department, gender, business type, etc.) of the employee stored in the memory, and the selected Based on the Q-scale menu and the Q-scale menu to be implemented, an ACT program is determined, and Q-scale question content according to the determined ACT program is determined according to the relational frame.

The server 30 transmits this question content to the member terminal 13 via the communication network 50 (d102). Methods of answering questions related to this question content include, for example, a list pattern (single-choice format) and a card pattern (matrix format).

When member A (employee) operates the member terminal 13 and inputs an answer to this question content, the member terminal 13 transmits information related to the answer to the server 30 (d104).

The server 30 stores the answer to the question content in memory (d101). At this time, it is preferable to measure the time required for answering with a timer (not shown), associate information related to the measured time with the answer information, and store the answer information together as Q-scale answer information.

The server 30 analyzes the Q-scale answer information in the memory by a predetermined processing algorithm, transmits the analysis result to the member terminal 13 (d108), and the member terminal 13 displays the analysis result (d109: FIG. 7 (c)).

On the other hand, by exchanging information related to the Q scale results including the analysis results between the server 30 and the company representative terminal 20 or the supporter terminal 40 (d110, d112), the company representative or supporter P It is possible to browse the results of the Q scale by operating each terminal. It should be noted that the contents can be freely set with questions and points for each answer option. Also, it is preferable that the questions and the points for each answer option are created as combinations corresponding to each other.

Furthermore, as with exercise, the administrator may register several presets in advance, and when newly registering for use, the setting may be made by simply selecting from the presets.

Additionally, as with exercises, it is possible for the support to prevent the display of a specific Q scale for each user.

(Activity record)
Next, the activity record according to this embodiment will be described using the sequence diagram of FIG.

As shown in FIG. 8, when member A operates the member terminal 13, the member terminal 13 sends recording menu request information (member name, item (record), etc.) to the communication network 50. to the server 30 (d120).

When the server 30 receives the recording scale menu request information and transmits the recording menu selection screen information to the member terminal 13 (d122), the member terminal 13 displays the recording menu selection screen (d123: FIG. 9A )reference).

As shown in FIG. 9(a), the recording menu selection screen consists of information such as "record daily activities", "record high grades in line with value", and so on.

When the member A operates the member terminal 13 and selects a desired recording menu from among the recording menus (for example, selects "Record about daily activities"), the member terminal 13 connects to the server 30 (d124). Each time the server 30 receives the selected record menu information, it stores it in the memory (d126).

Each time the server 30 receives the selected record menu information, it determines the activity record content based on the ACT program by the processing algorithm detailed below (d128).

This processing will be described below. This process is similar to the ACT content determination process. In other words, the ACT program (including psychoeducation in the present embodiment) uses the employee's basic member information (name, age, department, gender, type of work, etc.) stored in the memory, and the selection record menu Based on the information, an ACT program is determined by the server 30 according to the same algorithm as the ACT content determination process, and the question content of the activity record by this determined ACT program is determined according to the relational frame.

For example, in the case of "recording daily activities", the server 30 searches the content database for question contents such as "when", "where", and "what" (see FIG. 9B).

Then, the server 30 adds predetermined information to the question content of the retrieved activity record to generate activity inquiry screen information, transmits the activity inquiry screen information to the member terminal 13 (d130), and receives it. The member terminal 13 then displays, for example, an activity inquiry screen as shown in FIG. 9(b) (d131). After inquiring about "when" in the activity record question content, the server 30 shifts the processing to d128 again to inquire about activity record question content of "where" and "what" (d135: FIG. 9). (c)).

The recorded items are yesterday's situation as shown in FIG. 10(a), this morning's situation as shown in FIG. 10(b), sleep situation as shown in FIG. 10(c), body information as shown in FIG. 11(a), The daytime recording shown in FIG. 11(b) may be used. Inquiries may also be made by text. Preferably, this information is provided selectively.

Subsequently, in FIG. 8, when member A operates the member terminal 13 and inputs predetermined information related to the activity record, the member terminal 13 inputs the information input to the server 30 into the activity record. It is transmitted as information (d132). For example, "February 10, 2021" can be entered for the question "When did you take the action that you noticed?" Server 30 stores this activity record input information in memory (d134).

On the other hand, when the person in charge of the company operates the terminal 20 in charge of the company, the terminal 20 in charge of the company accesses the server 30, so that the person in charge of the company browses the activity record input information in the memory on the terminal 20 in charge of the company. (d142, d144).

In addition, when the supporter P operates the supporter terminal 40, the supporter terminal 40 accesses the server 30, so that the supporter P can browse the activity record input information in the memory on the supporter terminal 40 (d146 , d148).

Based on the browsed activity record input information, the supporter P sends appropriate support information (supporter name, member name, activity record input information number, date, support advice, date and time, etc.) to the supporter terminal. 40, and the supporter terminal 40 transmits appropriate assistance information thus entered to the server 30 (d150).

The server 30 receives this support information and stores it in memory (d152). Therefore, this embodiment can systematically ensure that member A and the person in charge of the company inform members of appropriate guidance based on this support information.

<Embodiment 2>
Next, a second embodiment of the invention will be described. The contents of the ACT differ slightly depending on what kind of user is targeted, but in this embodiment, the normal target is those with mental disorders such as schizophrenia and manic-depressive disorders. Lord.

Such persons with disabilities often have strong desires or dissatisfactions, such as wanting more self-confidence, wanting to overcome anxiety and fear, and wanting to strengthen their mental aspects. In order to solve these problems, it is important to classify psychological events according to three factors: relating (R), orienting (O), and evoking (E). The inventor thought.

Until now, psychologically, in order to realize these elements, the current situation is that therapists, doctors, specialists, etc. use ACT face-to-face to train (learn) with words, music, images, sentences, etc. is.

However, it is not easy to secure personnel, and in recent years, the face-to-face ceremony has become difficult due to the influence of the new virus. be.

At the same time, in the second embodiment, it is intended to dispel the current situation where it is generally recognized that the entity of the employment support service for persons with disabilities is the place that provides employment opportunities.

Embodiment 2 will be described below as an aspect related to support/treatment for a disabled person. Although there are usually more than one member A (for example, an individual suffering from a mental illness), it will be explained below for the sake of convenience that there is only one member.

FIG. 12 is a schematic explanatory diagram of a support system according to Embodiment 2 of the present invention. As shown in FIG. 12, the support system of Embodiment 2 transmits instruction information for depression support based on ACT from support service server 1 (SSS) to member A (for example, a disabled person) (d201). This instruction information is, for example, voice exercises. This exercise is determined by an educational program based on the ACT program (including relational frames) as in the first embodiment.

Member A (for example, a person with a disability) performs an exercise included in the instruction information each time instruction information (information including member name, server name, date and time, etc.) is received. Triggered by the member A inputting the exercise implementation result information (information related to answers to questions, etc.) on a member terminal (not shown), the member terminal transmits the exercise implementation result information to the support service server 1. (d203). Although the support service server 1 will be described here, the support service server 1 may be the server 30, or may be a site on the cloud (a cloud server that displays the site).

The support service server 1 (SSS) sends information related to tasks (exercises), reaction results, etc. (implementation results) performed to the member A (for example, an individual suffering from mental illness) to a supporter (not shown) related to the supporter P. Deliver to the terminal (d205).

On the other hand, the supporter P can browse the implementation results and prepare new assignments based on the implementation results. As a result of the preparatory work, the supporter P inputs the exercise information such as the discriminative stimulus to the supporter terminal (not shown). (d207).

The support service server 1 receives the exercise information from the supporter terminal 40 related to the supporter P, and based on this exercise information and the information related to the result of the exercise performed by the member A, according to a predetermined algorithm, the support service server 1 generates the optimum support information by the related frame. to the member A, and transmits such feedback information to member terminals (not shown) related to the member (d209).

Note that the supporter P can view the member A's reaction to the exercise via a supporter terminal (not shown) (d213). Based on this browsing, when the supporter P inputs information regarding support, caution, etc. for member A to a supporter terminal (not shown), the supporter terminal receives information regarding support, caution, etc. for member A. It can be transmitted (d211) to member terminals (not shown).

(sequence)
Next, the support system of Embodiment 2 will be explained using the sequence of FIG. FIG. 13 is a sequence diagram according to Embodiment 2 of the present invention. As shown in the figure, the member terminal 13 accesses the server 30 when member A (for example, a disabled person) operates the member terminal 13 (d220).

The server 30 receives the access information (including the name) and determines whether or not to accept the access information based on the basic information of the disabled stored in the memory.

If it is determined to accept, a process of determining content for persons with disabilities based on ACT (using related frames) is performed by a predetermined algorithm (d222).

For example, when an MMST (general-purpose sample matching task) is presented to member A (for example, a person with disabilities), the contents (pictures Cg1, . . . , cg10) shown in FIG. 14 can be used. .

Also, when a sorting task is presented to member A (for example, a disabled person), the contents (pictures Cf1, . . . , cf7) shown in FIG. 15 can be used.

Furthermore, when the member A (for example, a disabled person) is presented with tasks such as rearranging and filling in blanks, the contents (Ch1 . . . , ch6) shown in FIG. 17 can be used.

For example, the content (Cg6) in FIG. 14 is an exercise related to judging whether the number is large or small, the content (cf5) in FIG. 15 is content related to learning classification, and the content in FIG. This content is about substitutes. These content groups are empirically and / or statistically created based on the above ACT theory (behavior analysis) in the present embodiment, and their attributes (age, gender, symptoms, level, etc.).

Return to FIG. The server 30 sends the content determined by the content determination process for the individual with mental illness to the member terminal 13 related to member A (individual with mental illness), member exercise information (including voice of questions, member name, etc.) information) is transmitted (d224).

The member terminal 13 of the member A displays the content of this member exercise information on the screen (see FIGS. 14, 15 and 16), and displays answer information (including member name, exercise name, etc.) related to the input answer. information) to the server 30 (d226).

Each time the server 30 receives response information from the member terminal 13, the server 30 associates and stores information relating to the time until the response as reaction time (measured by a timer) information. Subsequently, the server 30 analyzes the response information (and the reaction time information) in relational frames based on a predetermined algorithm, and determines what situation the member is in, what kind of thoughts he/she will have in the future, and what kind of mental state he/she will be in. It analyzes whether it will be or not (d228). Then, this analysis result is stored in the memory (d230).

On the other hand, when the supporter P operates the supporter terminal 40, the supporter terminal 40 can access the server 30 (d232). ) becomes possible.

In addition, when the supporter P operates the supporter terminal 40, the supporter terminal 40 can access the server 30 (d240). name of the exercise, answer, time required for reaction, etc.) can be displayed on the screen and viewed (d242). At this time, if support is required, the support information (name, exercise name, supporter name, advice, information related to new ACT name, etc.) input to the supporter terminal 40 by the supporter P is sent to the supporter terminal 40. It is transmitted to the server 30 (d246).

The server 30 receives the support information of the supporter P, performs processing for reflecting (associating) the support information with the exercise information, and stores the information in the memory.

Therefore, from now on, exercise content that reflects this support information will be provided to member A (individual suffering from mental illness), so that he can increase his self-confidence and achieve the best performance without giving in to anxiety, fear, stress, and pressure. state can be maintained.

It should be noted that determination of content in each of the above embodiments may be determined by calculating relational frames using AI (artificial intelligence).

As described above, according to each embodiment of the present invention, attention is paid to ACT (Acceptance and commitment therapy), which is one of the latest scientific psychotherapy of cognitive behavioral therapy (or clinical behavior analysis), and this ACT By establishing a technical idea that utilizes the psychological laws and natural laws that are the basis of human beings, various mental disorders such as depression, anxiety disorders, obsessive-compulsive disorders, schizophrenia, etc. It can be expected to be effective for a wide range of psychological problems, such as stress and chronic pain. Specifically, each embodiment of the present invention supports and systematically supports member A to ask (introspect) himself based on the ACT theory to know himself, determine the next step by himself, and move forward by himself. More specifically, it is systematically guaranteed that optimal support information (including treatment) is fed back to member A from the support service server 1 (server system) using the Internet line (communication network). be. As a result, it becomes possible to provide treatment and assistance for psychological pain to member A in accordance with the individual's situation (including physical condition) without actually performing face-to-face training.

In addition, since the above method is based on universal human psychology, in principle, the scope of application is not limited to persons with disabilities, etc., and can be applied to general able-bodied persons, infants, and elderly persons. Even if it is, an effect can be produced.

As described above, according to the behavior analysis theory process according to each embodiment of the present invention, the situation (information) of the support recipient is read based on a new behavior analysis theory including psychoeducational elements, Based on this situation, content suitable for the subject stored in the storage means is determined based on the new behavior analysis theory, and a supporter (mentor) browses this content and intervenes if necessary, and such Since it systematically enables support to be provided from a remote location via a network, the present invention is considered to be effective for workers including ordinary healthy workers. Therefore, the present invention has great applicability in all industries where humans are active as labor force.

A member 10 smartphone 13 member terminal 20 company representative terminal 30 support server 40 supporter terminal 330 ACT content determination unit 330
340 Content Provider

Claims (10)

A behavior analysis support system configured by connecting a supporter terminal associated with a supporter who supports a supportee, a supportee terminal associated with the supportee, and a behavior analysis server via a communication network. There is
The behavior analysis server is
storage means for storing a plurality of types of content groups obtained by classifying information related to psychological events based on behavior analysis theory for each type of event;
A first content corresponding to the situation information of the supportee from the terminal of the supportee is stored in the storage means based on the support information from the terminal of the supporter and the behavior analysis theory information related to the behavior analysis theory. a content determination unit determined from the plurality of types of content groups;
and a content providing unit that provides the first content determined by the content determination receiving unit to the terminal of the supported person and/or the terminal of the supporter. The content determination unit
Based on the support information and the behavior analysis theory information from the supporter terminal, in response to the supporter's reaction to the second content related to the question to the supporter, toward the next improvement 2. The behavior analysis type support system according to claim 1, wherein the third content related to the task is determined and the third content is provided by the content providing unit. 3. The behavior analysis according to claim 1 or 2, wherein the behavior analysis theory information is generated based on a process of subsequent improvement and problems including ACT (Acceptance and Commitment Therapy) and/or psychoeducation. type support system. 4. A behavior analysis support system according to claim 3, wherein said first content is content related to said ACT based on relational frames. 5. Any one of claims 1 to 4, wherein the first content is exercise content related to improvements and/or tasks related to audio, moving images, still images, text data, or information related to paintings. The behavior analysis type support system according to item 1. The content providing unit
6. The support information provided from the supporter terminal is provided to the supporter terminal while the situation information from the supporter terminal is provided to the supporter terminal. or the behavior analysis type support system according to claim 1. A behavior analysis support system configured by connecting a supporter terminal associated with a supporter who supports a supportee, a supportee terminal associated with the supportee, and a behavior analysis server via a communication network. , a behavior analysis support program for providing support information from the supporter terminal to the supportee terminal,
In the computer related to the behavior analysis server,
means for storing, in a storage means, a plurality of types of content groups obtained by classifying information related to psychological events based on behavior analysis theory for each type of event;
A first content corresponding to the situation information of the supportee from the terminal of the supportee is stored in the storage means based on the support information from the terminal of the supporter and the behavior analysis theory information related to the behavior analysis theory. a means for determining from the plurality of types of content groups;
A behavior analysis support program characterized by functioning as means for providing the first content determined by the content determination receiving unit to the support recipient terminal and/or the supporter terminal. Sending/receiving information for supporting the support recipient with a supporter terminal associated with the supporter who supports the support recipient and/or with the support recipient terminal associated with the support recipient A behavior analysis support device,
storage means for storing a plurality of types of content groups obtained by classifying information related to psychological events based on behavior analysis theory for each type of event;
A first content corresponding to the situation information of the supportee from the terminal of the supportee is stored in the storage means based on the support information from the terminal of the supporter and the behavior analysis theory information related to the behavior analysis theory. a content determination unit determined from the plurality of types of content groups;
and a content providing unit that provides the first content determined by the content determination receiving unit to the terminal of the supportee and/or the terminal of the supporter. A behavior analysis support system configured by connecting a supporter terminal associated with a supporter who supports a support recipient, a support recipient terminal associated with the support recipient, and a behavior analysis server via a communication network A behavior analysis type support method that is realized,
a storage step in which a plurality of types of content groups obtained by classifying information related to psychological events based on behavior analysis theory for each type of the event are stored;
A first content corresponding to the situation information of the supportee from the terminal of the supportee is stored in the storage means based on the support information from the terminal of the supporter and the behavior analysis theory information related to the behavior analysis theory. a content determination step determined from the plurality of types of content groups;
and a content providing step of providing the first content determined by the content determination receiving unit to the terminal of the supportee and/or the terminal of the supporter. A storage medium storing the behavior analysis type support program according to claim 7.

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